Kimkim Trip Reviews

4.8
Based on 16,462 ratings
Read 16,462 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Whirlwind trip
Japan | Jul 19 - Jul 31, 2023

Amy
Amy M.
Matthews, NC | Reviewed on Aug 02, 2023

We could use Nancy's itinerary very effectively as she gave us several options for the day. The hotels she booked were very convenient to the rail stations which made navigating our outings very easy. All but one hotel was perfect, the one was just a bit older and the sleeping situation was a bit uncomfortable. Overall, the trip was great and we will work with KimKim for another destination.

Local specialist: Nancy Ratos
Nancy
Nancy Ratos
Local specialist in Tokyo | Replied on Aug 09, 2023

Hi Amy,
I wanted to express my heartfelt gratitude for choosing us to handle your trip. It has been a pleasure assisting you, and I genuinely hope that your time in Japan has been filled with incredible experiences and lasting memories.

I am sorry to know that one of the hotels where you stayed is a bit older and you are not comfortable. May I know the location of the hotel?

Looking forward to your response.

Best,
Nancy

Incredible time in Iceland
Iceland | Jul 17 - Jul 26, 2023

L
Lisa K.
Canada | Reviewed on Aug 02, 2023
We had an incredible time in Iceland. The views, sights, and experiences were unforgettable. We booked a whale-watching tour with Elding and saw some Minke whales and a humpback whale. We also booked a glacier lagoon boat tour as well and were amazed at the icebergs and blue glacier water. The kids had a fantastic time and truly enjoyed themselves. Hrifunes Nature Park was fantastic views from our cabin. Gummi, thank you very much for all of your help in arranging our trip. Our itinerary... Read more

We had an incredible time in Iceland. The views, sights, and experiences were unforgettable. We booked a whale-watching tour with Elding and saw some Minke whales and a humpback whale. We also booked a glacier lagoon boat tour as well and were amazed at the icebergs and blue glacier water. The kids had a fantastic time and truly enjoyed themselves. Hrifunes Nature Park was fantastic views from our cabin.

Gummi, thank you very much for all of your help in arranging our trip. Our itinerary was perfect, and we liked that we could customize it, especially when traveling with children. Your tips and commentary were very helpful. I think this was the best way to travel in Iceland and we had a lot of freedom to choose what we wanted to do and see. I looked at other Iceland travel sites and we were limited to certain choices of activities that didn't suit us, so we're so happy we found KimKim.

Hotel Reviews
Guesthouse Aurora
Reykjavík

The guesthouse is practical for cost-savings, but note that it means a shared bathroom. It was a bit of an inconvenience, especially with children, but other than that that it was fine. Our second stay was in the studio in the top floor and we had our own space and bathroom, which was really nice. The breakfast every morning was great. Lots of choices of food items.

Authenticity & Character
Location
Easy walk to downtown Reykjavik
Staff
Cleanliness & Comfort
Stracta Hotel
Hella

The restaurant in the hotel was okay. Food took a while to arrive. Rooms were very spacious and beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hrifunes Nature Park
Hrífunes

This is a cabin off the beaten path. About 6 km of gravel road to get to (30 minutes away from Vik), but well worth it for the privacy and amazing views. The firewood hot tub will take 4-5 hours to warm up. Sauna inside was perfect and we enjoyed that. There is a washing machine and dryer, and they left a few detergent tabs for us to use, along with a drying rack. The staff was friendly. We loved our stay there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Vestmannaeyjar
Vestmannaeyjar

Rooms are small, but it has all that you need, except it didn't have a fridge.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Beluga whales & Puffin Sanctuary
Beluga whales & Puffin Sanctuary
Westman Islands

Kids loved the private tour and learning about what they do at the center.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Aug 03, 2023

Thank you for these kind words, Lisa.
I know from experience that traveling with children is different than traveling with all adults, it can be a bit challenging, even with the best of children, so I am very happy that your trip was such a success.
Until next time!
Gummi

Marvelous and enchanting MOROCCO!!!
Morocco | Jul 2 - Jul 10, 2023

B
Brenda G.
East Haven, CT | Reviewed on Aug 02, 2023
My three adult children and I went to Morocco in July fo 8 days. The planning rocess (with Hamza) was so easy. Every question I asked (which were MANY), were answered so completely and throuroughly. After I paid I communicated with Said and he was equally as throrough. Upon arrival we were met by Ilyace, our driver for our entire trip. He was kind, respectful, helpful, informative, timely and overall a perfect guide for us. He spoke excellend english so communication was perfect! He... Read more

My three adult children and I went to Morocco in July fo 8 days. The planning rocess (with Hamza) was so easy. Every question I asked (which were MANY), were answered so completely and throuroughly. After I paid I communicated with Said and he was equally as throrough.

Upon arrival we were met by Ilyace, our driver for our entire trip. He was kind, respectful, helpful, informative, timely and overall a perfect guide for us. He spoke excellend english so communication was perfect! He drove so well. He obeyed all speed limits and I felt very safe driving all over the country with him.

While doing long drives he pointed out so many interesting places. He also made sure we were comfortable.

The entire trip from start to finish was truly amazing. My only complaint (if you want to call it that), was that I was disappointed in our dinner with a local family (I was actually looking forward to this the most). We were told we could be in the kitchen and learn to prepare Moroccon food. It wasnt like that. The night was a bit awkward and the mom did not come out of the kitchen until after we ate. Our tour guide, me, my kids and , the dad ate together (the son was present but did not eat and the young daughter was too shy). It was not an interactive meal. Our driver and the dad had a previous rapport and they spoke a lot together, but this made it awkward for my family. After dinner there was some music and a little dancing and the mom did Henna on me and my daughter. Overall, this night was extremely disappointing.

Please know that the rest of the trip ws amazing! We travel a lot and this was pretty much in our top three favorite trips! We have NEVER done a tour before and this made the trip so relaxing. As the mom and typical vacation planner in the family, I did not have to worry about anything!! So fun!!

HIGHLIGHTS:
Marakesh-market, square and tour of the palace
Sahara desert--amazing!!
The Blue CIty -wonderful!!

The people in Morocco were so friendly and helpful. We felt very safe throughout our trip. People do try to sell you things EVERYWHERE so even looking and browsing is difficult as the shopkeepers keep trying to sell you things. That was a turn off to me, especially in the rug shops, fabric shops, etc.

If you are not interested in rugs and larger items I would recommend skipping those tours as they are all about the sales.
The tannery tour was informative and the tour guide did not hound us to by things.

Go to MOROCCO and have fun!!!

Brenda :

Hotel Reviews
Lina Ryad & Spa
Chefchaouen

do a Hammam!!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga
Authenticity & Character
Location
Cleanliness & Comfort
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Aug 03, 2023
Dear Brenda, Thank you for sharing your insightful review of your recent trip to Morocco. We're thrilled that you and your family had a wonderful overall experience, and we appreciate your detailed feedback. We're delighted that our team, Said and Ilyace, contributed to the success of your journey. It's great to know that the planning process was smooth and that your questions were thoroughly addressed. Ilyace sounds like an exceptional guide, and we're glad he made your trip safe and... Read more

Dear Brenda,

Thank you for sharing your insightful review of your recent trip to Morocco. We're thrilled that you and your family had a wonderful overall experience, and we appreciate your detailed feedback.

We're delighted that our team, Said and Ilyace, contributed to the success of your journey. It's great to know that the planning process was smooth and that your questions were thoroughly addressed.

Ilyace sounds like an exceptional guide, and we're glad he made your trip safe and informative. Your highlights, including the Marakesh market, the Sahara desert, and the Blue City, sound amazing, and we're honored to have been a part of these experiences.

We apologize for the disappointment you encountered during the dinner with the local family. Your feedback is valuable, and we will use it to enhance this aspect of our tours for a more authentic and engaging experience.

Thank you for your recommendation and for choosing us to make your trip relaxing and enjoyable. We look forward to the possibility of welcoming you back for another memorable adventure.

Warm regards,
Hamza
Original Travels

Hanna was so responsive and truly met our tra...
Iceland | Jul 21 - Jul 30, 2023

Elisa
Elisa S.
Riverside, CA | Reviewed on Aug 02, 2023
Hanna was so responsive and truly met our travel needs. Everything was well documented and in a flowing fashion for easy travel. All of her suggestions were spot on! Loved it! Read more

Hanna was so responsive and truly met our travel needs. Everything was well documented and in a flowing fashion for easy travel. All of her suggestions were spot on! Loved it!

Hotel Reviews
Hotel South Coast
Selfoss

Clean, good breakfast and contemporary

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stracta Apartments Orustustaðir
Kirkjubæjarklaustur

Great accommodations, quiet and brand new! Off the beaten path for sure!

Authenticity & Character
Location
Cleanliness & Comfort
Hotel Jökull
Höfn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Berjaya Hérað Hotel
Egilsstadir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Laxá
Myvatn

This hotel was awesome! Front desk was very helpful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gauksmyri Guesthouse
Gauksmyri
Authenticity & Character
Pretty tight rooms
Location
Staff
Cleanliness & Comfort
Grand Hotel Reykjavik
Reykjavik

Great location, beautiful rooms, very good breakfast and front desk was very helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Aug 02, 2023

Thank you, Elisa, for a wonderful review. I love your new profile picture from Iceland!
I'm so glad you had an amazing time!
Warmest regards,
Hanna

Deborah took care of every detail
Italy | Jul 19 - Jul 28, 2023

L
Lori C.
Fair Lawn, NJ | Reviewed on Aug 02, 2023
Deborah planned a perfect trip for my sister and I to visit Italy together. We requested a more laid-back itinerary without visits to the usual sights because we had been there previously, and Deborah did an excellent job of planning alternative options like wine tastings, tours by boat, and opportunities to enjoy each place we visited. We visited Lake Como with a private tour of several locations on the lake, as well as Florence where we took a variety of day trips into surrounding Tuscany... Read more

Deborah planned a perfect trip for my sister and I to visit Italy together. We requested a more laid-back itinerary without visits to the usual sights because we had been there previously, and Deborah did an excellent job of planning alternative options like wine tastings, tours by boat, and opportunities to enjoy each place we visited. We visited Lake Como with a private tour of several locations on the lake, as well as Florence where we took a variety of day trips into surrounding Tuscany (including Siena, and San Gimignano, and Cince Terre). We also planned to attend a concert in Milan, and Deborah was able to incorporate our plans into her itinerary as well. Something really helpful was that she established "chaperones" in each city that met us at the airport, train station, or at our hotels to receive us when traveling from another city and help make sure we were settled. Deborah was thoughtful, friendly, and efficient with our trip plan, and even went so far as to book us a new tour when one of ours was canceled at the last minute while we were en route to Italy. We received a message when we arrived at the airport that she had booked us a new tour so that we didn't even have to worry about it which was amazing. We felt she took great care in making sure we were pleased with our trip before, during, and after. Thank you Deborah for a memorable trip!

Local specialist: Deborah Boarolo
Deborah
Deborah Boarolo
Local specialist in Venice | Replied on Aug 22, 2023

Ciao girls,
thank you so much for taking the time to write these kind words, I really appreciate them :) !
I am so happy you had a memorable time here, and if you plan to come to another concert or just want to discover some other parts of Italy, it will be my pleasure to help you with the next trip!
Hope to see you back in Italy again!

The best experience, highly recommend Mathia!
Norway | Jul 23 - Aug 1, 2023

Nadia
Nadia G.
Australia | Reviewed on Aug 02, 2023
I could not recommend Mathia more highly! From the first contact he was knowledgeable, professional, supportive, and flexible. He went over several options for our trip, giving great advice for transport and other considerations. The booking process was easy and transparent. Once we were travelling it became apparent what a phenomenal job Mathia did for us. Every hotel was brilliantly selected for comfort, location, ease of arrival, uniqueness, everything. Each place was better than the last.... Read more

I could not recommend Mathia more highly! From the first contact he was knowledgeable, professional, supportive, and flexible. He went over several options for our trip, giving great advice for transport and other considerations. The booking process was easy and transparent. Once we were travelling it became apparent what a phenomenal job Mathia did for us. Every hotel was brilliantly selected for comfort, location, ease of arrival, uniqueness, everything. Each place was better than the last. Mathia also went out of his way to secure a hotel we originally didn't get a booking for as well. All the travel details were clear and easy to follow, he even made sure to book us seats on the best side of the train for the journey! And on the road he was kind enough to check in with us daily to make sure all was going well, helping with extra bookings for events and providing great recommendations for activities. Overall, 10 out of 10 experience with Mathia, would encourage anyone to travel with him and his team. Thank you Mathia, we had a great time in Norway thanks to you!

Hotel Reviews
Hotel Brosundet
Ålesund
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Union
Geiranger
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Opera
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bergen Børs Hotel
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Bellevue
ÅNDALSNES
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Fjord Safari Taste
Fjord Safari Taste
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Aug 02, 2023
Dear Nadia,
Thank you so much for your lovely review.
It was such a nice experience to cooperate with you to the realization of this beautiful trip to Norway.
I would like to be your travel designer at any time. ;)
I felt your trust and knowledge since the very beginning, and our communication has been simply perfect throughout the whole booking process.
I am happy you didn´t feel any pressure when I was checking on you during the trip.
Instead, you have been open in adding some last-minute...
Read more

Dear Nadia,
Thank you so much for your lovely review.
It was such a nice experience to cooperate with you to the realization of this beautiful trip to Norway.
I would like to be your travel designer at any time. ;)
I felt your trust and knowledge since the very beginning, and our communication has been simply perfect throughout the whole booking process.
I am happy you didn´t feel any pressure when I was checking on you during the trip.
Instead, you have been open in adding some last-minute activities and always kind and polite when looking for recommendations.
I hope you got some memories of a lifetime, while you explored this beautiful part of the world.
This is what it really matters. :)
I wish you and Michael all the best.
Mathia

A helpful planner!
Mexico | Jul 3 - Jul 22, 2023

S
Suzanne M.
Colombia | Reviewed on Aug 02, 2023
He was accommodating to the individual changes and requests that we made in the planning process. He seemed genuinely focussed on the type of trip we wanted and worked with us on a very short time frame which was great. Read more

He was accommodating to the individual changes and requests that we made in the planning process. He seemed genuinely focussed on the type of trip we wanted and worked with us on a very short time frame which was great.

Hotel Reviews
Tamara Hotel
Puebla
Authenticity & Character
It did not have a lot of "character" there was nothing wrong with it but it didn't exactly show off the country we were visiting.
Location
Walking distance to the main town centre and the view from the rooftop is amazing.
Staff
Everyone on reception was incredibly helpful.
Cleanliness & Comfort
El Diablo y la Sandia Boca del Monte
Authenticity & Character
The open kitchen and connection between yourself and other guests and the staff.
Location
A short walk to the town square.
Staff
Cleanliness & Comfort
El Peregrino
Merida
Authenticity & Character
Location
It was further from the city centre than we would have liked.
Staff
The receptionist was very helpful.
Cleanliness & Comfort
El Mesón del Marqués
Valladolid
Authenticity & Character
It was not particularly "mexican" feeling
Location
Staff
The communication was very poor, we had medication that needed to be stored in a fridge and as there wasn't a fridge in the room and we had to ask several times for the medicine to be located. Often parts of our orders were missed at meal times.
Cleanliness & Comfort
The bathroom needed upgrading of facilities. It did not feel like the 5 star hotel it is listed as.
Hotel Punto Mx
Mexico City
Authenticity & Character
It was a great hotel but didn't feel authentically Mexican.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kabah Archaeological Sites
Kabah Archaeological Sites
Uxmal

A quiet site with a genuine opportunity to see the archaeological and restorative process

Rural cooking workshop in Oaxaca
Rural cooking workshop in Oaxaca
Oaxaca

The market was incredible and we learned a lot. During the actual cooking time everyone was so attentive to us and got our daughter involved in everything demonstrating incredible patience and care for her.

Quality of Experience
Guides, Drivers and Staff
He was incredibly friendly and knowledgeable
Transport
Great vehicle and knowledgeable and friendly guide
Monte Albán and the alebrijes workshop: an unforgettable experience
Monte Albán and the alebrijes workshop: an unforgettable experience
Oaxaca

Monte Alban surpassed all our expectations of a historic site and we loved the chance to explore it. The quiet afternoon painting was a great family friendly moment

Guides, Drivers and Staff
Transport
Uxmal, a city with Puuc style
Uxmal, a city with Puuc style
Mexico

A not to be missed site.

Biking in Teotihuacán "The City of the Gods" & Overnight in Puebla
Biking in Teotihuacán "The City of the Gods" & Overnight in Puebla
Mexico

This tour was incredible, the guide was super knowledgable and very personable with us.

Quality of Experience
Even when one of the bikes had a flat tire, the guide was very quick to resolve the problem and was solution focussed.
Guides, Drivers and Staff
Incredibly knowledgeable and friendly.
Sweets & streets! Family-Friendly Historic Center Tour
Sweets & streets! Family-Friendly Historic Center Tour
Mexico City
Quality of Experience
Guides, Drivers and Staff
Clara was INCREDIBLE and really paid attention to our family and adjusted the tour accordingly. We loved our time with her.
See Teotihuacan by Hot Air Balloon
See Teotihuacan by Hot Air Balloon
Mexico

The hot air balloon experience was great, our issues with this trip was the bad organisation of transport and the conflicting reasons we were given for a pick up that happened over an hour late. It was a shame that such an amazing opportunity was tainted by poor communication and service to start our day.

Transport
Our collection in the morning was a complete disaster, we were told we would be picked up at 4.30 am and no one showed up until 5.40am (after the time we should have arrived at our experience). We were given 3 different stories about what happened that morning which left us feeling disappointed in the experience and unsure of who was truly at fault in the process.
Explore Chichén Itzá: A Wonder of the Mayan World
Explore Chichén Itzá: A Wonder of the Mayan World
Chichén Itzá

The site itself is an incredible experience. The only downside was that our guide, although knowledgable was not particularly personable and did not cater his "speech" to us as a group or take into account information about previous trips that he had asked us about.

Guides, Drivers and Staff
He needed to be more responsive to the answers we gave following his questions about what we had seen and done already rather than being so scripted.
Immerse Yourself in the Peaceful Yokdzonot Cenote
Immerse Yourself in the Peaceful Yokdzonot Cenote
Mexico
Ek Balam Archaeological Site, Xcanche Cenote & Village Tour
Ek Balam Archaeological Site, Xcanche Cenote & Village Tour
Ek Balam

The archaeological highlight of our trip, it was increblie to see something still being restored and be part of that time. The cenote was incredible.

Local specialist: Rene Rodarte
Rene
Rene Rodarte
Local specialist in Mexico city | Replied on Aug 02, 2023

Hello Suzanne!
I'm so grateful to read that you found the itinerary great, it was a bit of a challenge because of the short timeframe, but we got it in the end!

Lizzy kept me updated about the situations that happened during your trip, it was unfortunate that there were hiccups but I wish the overall trip was a memorable one. Ek Balam is quite a sight, right? I'll make sure to pass your feedback over to the team.

We'll be happy to assist on your next Mexico trip!
Rene

All in all, a fabulous time in Catalonia
Spain | Jul 22 - Jul 29, 2023

Carole
Carole D.
Arvada, CO | Reviewed on Aug 01, 2023
Our initial introduction to Barcelona was not the best. We were picked up by a driver and a guide, who was pleasant enough, but her English was so poor that none of us really understood anything that she was saying to us, and the driving tour was less than informative because of that. in addition, we were told that she would take us to a restaurant that she recommended to have lunch and she took us to the top floor of the mall which has beautiful views of the city, but the restaurant she... Read more

Our initial introduction to Barcelona was not the best. We were picked up by a driver and a guide, who was pleasant enough, but her English was so poor that none of us really understood anything that she was saying to us, and the driving tour was less than informative because of that. in addition, we were told that she would take us to a restaurant that she recommended to have lunch and she took us to the top floor of the mall which has beautiful views of the city, but the restaurant she took us to was awful. Most of what we ordered was inedible and I would get that off the list immediately .
The hotel, the Petit Palace BoqueriaGarden, was in the perfect location just a block off Las Ramblas and the rooms were small, but very nice. All the rest of the Recommended Restaurants were delicious.
Our guide the next day, Anna, was absolutely fabulous and we all loved the walking tour that she took us on through the Gothic quarter and the Jewish quarter, and then la sagrada Familia. Then she recommended a delicious restaurant for lunch, Las Sorrentinas, we liked so much we considered going back to it the next day.
And the next day we went on the park view tour, and although our guide was very good, we feel like that tour was misrepresented in the description, especially when the teenagers in our group were looking forward to seeing the dungeons in the castle on Monjuic but when we got there, we discovered that the dungeons were no longer being Open to the public so that was a big disappointment. As a result, we could have done without that tour.
And the next day, the car was delivered to our hotel, and although there was a bit of confusion, initially, it all went well, and we headed out of town. We absolutely adored our hotel, the Hotel Diana, and Tossa De Mar, which is a fabulous little Beachside resort.
The following day we had our hiking, kayaking, snorkeling, and even some cliff, jumping experience with our fabulous guide Stepan who really made the whole experience so memorable and fun.
On the way back to Barcelona, the van broke down on the highway and the travel care team was instrumental in getting the van towed and a taxi to pick us up and get us to the airport in time for our flight so that we are very thankful for them. There was some confusion as we were getting mixed results from the care team and the Tow truck company, but we finally figured it all out and it all ended well

Hotel Reviews
Hotel Diana
Tossa de Mar

Perfect location right on the beach and a magnificent building and interior design. boutique style hotel with lovely and accommodating staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petit Palace Boquería Garden
Barcelona

Beautiful hotel in a fabulous location with a lovely staff and lovely gardens

Authenticity & Character
Location
Close to lots of charming shops and just off La Ramblas
Staff
Cleanliness & Comfort
Activity Reviews
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona

Anna, our guide was fabulous and knowledgeable and so enthusiastic!!

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona Old Town & Sky Views
Barcelona Old Town & Sky Views
Barcelona

We probably could have done without this tour. Some of the territory we covered was repetitive, and the castle that we went to visit was not completely opened and therefore misrepresented in the description. we had hoped to see the dungeons, but they are no longer open to the public and that was one of the reasons we booked that tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Spain

Everything about it was just right! Our guide, Stepan, was fabulous, and we recommend it so highly

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández

Touring Catalan Region
Spain | Jul 4 - Jul 14, 2023

Ann
Ann D.
Santa Monica, CA | Reviewed on Aug 01, 2023

Helena was a great help in planning our trip to Spain. It took us awhile to get it together but she really helped in narrowing things down. Our guide Jeanne in Barcelona for the best tapas was fun & knowledgeable. So was the rest of our guides Diana (La Sagrada de Familia), Alex for Monserrat & wine tasting, Carmen in Tarragona, Javi for excursion of hiking & visiting a castle in Madrid and Brad the walking tour of Madrid City and lastly in Valencia our bike tour guide (can’t remember her name but she was amazing). Everyone of guide are amazing!

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Sep 22, 2023

Hi Ann,
Thank you so much for sharing your trip review with me and other travelers.
I am so happy to have helped you and your family have an amazing trip in Spain.
I have shared your comments with your guides and they are thrilled with your words, we are all so grateful to have had you as a guest and I am so thankful to have helped you create such a special trip.
In the hope of working together again on another wonderful trip, I wish you and your family all the best.
Warmest regards,
Helena

Anna did an AMAZING trip! She really listened ...
Peru | Mar 31 - Apr 8, 2023

M
Marina K.
Maplewood, NJ | Reviewed on Aug 01, 2023

Anne did an AMAZING trip for us! She really listened to what we wanted and tailor made our trip to be perfect for our family. She delivered EVERYTHING she promised and we had NO bad surprises while in Peru. Even when we decide on a very last minute change to the itinerary, she handled it very promptly and was very nice about it. Overall, AMAZING JOB!

Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Aug 02, 2023

It was a pleasure to be part of your family adventure. I am glad you had a wonderful time. If you ever come back to Peru, let us know!

My experience with Alisha was top notch. She...
Indonesia | Jul 12 - Jul 25, 2023

Renee
Renee Z.
Fitchburg, WI | Reviewed on Aug 01, 2023

My experience with Alisha was top notch. She provided constant communication with ideas and input for months prior to booking my trip. She helped with so many questions and adjustments, it was so appreciated. Then prior to the trip she provided great information wth contacts, itinerary, phone numbers, etc to ensure I had a smooth trip. After arrival, she kept in continuous contact and made sure our driver was working out and the plans. I had to cancel a couple items and it was a breeze. Cant say enough how helpful she was - Highly recommend using Kim Kim for trip planning.

Local specialist: Alisha Estevez
Alisha
Alisha Estevez
Local specialist in Bali | Replied on Aug 03, 2023

Der Renee,

Thank you for the detailed and good feedback on your trip :-)

I am very happy that you and your family had a great time in Bali and Gili Trawangan.

I was very happy to support you during the journey.

Great trip. Everything worked well and havin...
Portugal | Jul 22 - Jul 30, 2023

D
Diane W.
Coral Gables, FL | Reviewed on Aug 01, 2023
Great trip. Everything worked well and having a driver for pick up and between cities was wonderful. Tours were excellent with Anabel and Paula as our tour guides. Take a tour! Read more

Great trip. Everything worked well and having a driver for pick up and between cities was wonderful. Tours were excellent with Anabel and Paula as our tour guides. Take a tour!

Hotel Reviews
Vila Gale Ericeira
Mafra

Great hotel on the beach and close to town. Super staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casual Belle Epoque Lisboa
Lisbon

Great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Older hotel.
Eurostars Porto Douro
Porto

Great hotel! Rooftop bar overlooking the river. It is off to the side of downtown, but the location was terrific. A funicular is close by and it is right next to the double pedestrian bridge.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sintra Boutique Hotel
Sintra

Wonderful hotel and staff! Hotel is super nice!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lisbon Jeronimos Monastery, Castle of San Jorge, Torre de Belem and Panoramic City Tour
Lisbon Jeronimos Monastery, Castle of San Jorge, Torre de Belem and Panoramic City Tour
Lisbon

Wonderful tour! Anabel was great! Very helpful to tour with a local who can navigate lines and point out the richness of the city!

Quality of Experience
Guides, Drivers and Staff
Transport
Monumental Porto Walking Tour
Monumental Porto Walking Tour
Porto

Paula was wonderful. Tour was great and wear sneakers! You will navigate windy, granite streets from hilltop to the river.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Tiernan O'Rourke Araujo
Tiernan
Tiernan O'Rourke Araujo
Local specialist in Galicia, Spain | Replied on Aug 01, 2023

Hi Diane,

Thanks for taking the time to share your feedback with us! We are happy to hear that you had a great trip and enjoyed the tours with our exceptional drivers and guides- Anabel and Paula!

Thank you once again for choosing us for your trip, and we can't wait to welcome you back in the future for more exciting adventures.

Safe travels and see you soon!

Fellow Travelers, Yuri is the One
Spain | Jul 11 - Jul 25, 2023

Robert
Robert B.
Flagami, FL | Reviewed on Aug 01, 2023
Fellow Travelers,
If you are dreaming of an awe-inspiring journey to Spain, look no further than Yuri, the travel agent working for KimKim. After recently completing an utterly fantastic trip to Madrid, Granada, Barcelona, and Mallorca, I can't resist singing praises for this travel guru who made our adventure nothing short of magical.
Yuri's boundless enthusiasm for travel and profound knowledge of Spain were evident from the moment we connected. His passion for curating unforgettable...
Read more

Fellow Travelers,
If you are dreaming of an awe-inspiring journey to Spain, look no further than Yuri, the travel agent working for KimKim. After recently completing an utterly fantastic trip to Madrid, Granada, Barcelona, and Mallorca, I can't resist singing praises for this travel guru who made our adventure nothing short of magical.
Yuri's boundless enthusiasm for travel and profound knowledge of Spain were evident from the moment we connected. His passion for curating unforgettable experiences shines through every step of the planning process. He meticulously tailored our itinerary to match our interests and preferences, leaving no stone unturned to ensure our journey was personalized and truly special.
From the buzzing streets of Madrid to the serene beauty of Mallorca's beaches, each destination held a unique charm that Yuri brought to life through his expert recommendations. His in-depth understanding of the local culture, history, and cuisine made every moment of exploration feel like a fascinating journey of discovery.
What sets Yuri apart is not just his remarkable planning skills, but also the genuine care and attention he invests in his clients. Throughout the trip, he remained just a message away, promptly answering our questions and offering valuable insights. He went the extra mile to surprise us with thoughtful gestures at each destination, showing us that we were not just another booking, but cherished travelers on a once-in-a-lifetime adventure.
Yuri's choice of local guides was impeccable, adding a layer of authenticity to our experience. Their passion for their hometowns was infectious, and they shared hidden gems and anecdotes that enriched our understanding of the places we visited.
If you want to immerse yourself in the magic of Spain and have an unforgettable travel experience, I wholeheartedly recommend entrusting your plans to Yuri. His dedication, knowledge, and warm-hearted nature make him a true gem among travel agents. Whether you're a seasoned globetrotter or embarking on your first overseas adventure, Yuri will craft an itinerary that will exceed your expectations and create memories that will last a lifetime.
Thank you, Yuri, for making our dream trip come true. We can't wait to see what amazing adventures you have in store for us in the future!

Local specialist:
Yuri
Yuri I.
the Netherlands | Replied on Aug 01, 2023

Oh, Robert.
Thank you so much for your review. I feel blessed to be able to organize your trip to Spain and experience this marvelous country in full.
I'm so glad that you had such a nice time there and enjoyed our activities and hotels.

Come back to plan your next trip with kimkim.

Norway, you beauty!!
Norway | Jul 17 - Jul 31, 2023

Hitesh
Hitesh S.
Newark, CA | Reviewed on Aug 01, 2023

Christina is exceptional!!!! We are thrilled with our Norway experience. I’d work with both Christina and KimKim in a heartbeat. Thank you.

Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Aug 01, 2023

Thank you so much for the kind words, Hitesh :)
I am so glad that your trip was successful and hopefully a precent to remember for life!
All the best to you and your family, Christina

Summer in paradise
Costa Rica | Jul 15 - Jul 30, 2023

sonali
sonali k.
United Kingdom | Reviewed on Aug 01, 2023
Thank you for an amazing holiday and for your responsiveness. Every tour and hotel was planned to perfection and provided us with a rich experience of this beautiful country Costa Rica. The waterfalls in La Paz waterfall gardens Were a treat for the eyes, waking up to the sounds of hummingbirds and the thermal springs at Tabacon in Arenal heart warming. Trips to the cloud forest made extra special by the tour guides, taking interest in explaining to us about the biodiversity and... Read more

Thank you for an amazing holiday and for your responsiveness. Every tour and hotel was planned to perfection and provided us with a rich experience of this beautiful country Costa Rica. The waterfalls in La Paz waterfall gardens Were a treat for the eyes, waking up to the sounds of hummingbirds and the thermal springs at Tabacon in Arenal heart warming. Trips to the cloud forest made extra special by the tour guides, taking interest in explaining to us about the biodiversity and sustainability. The cherry on the top was culminating in the end at the Arenal DeMas in Manuel Antonio-polite, welcoming staff, delectable dishes, the Pacific Ocean soothing for the eyes in the soul, and the tree hugging sloths all made for joyous end to this beautiful holiday .

Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Aug 25, 2023

Hello Sonali,
I am so glad you had such an amazing vacation.
We hope you'll come back soon for more!

Kind Regards,
Charlotte, and the team at Serendipity Adventures

We had the most beautiful trip to North Italy...
Italy | Jun 30 - Jul 16, 2023

Veronika
Veronika S.
Merrick, NY | Reviewed on Aug 01, 2023
We had the most beautiful trip to North Italy. Valeria planned the perfect summer vacation for us to Venice, Florence, Cinque Terra, Lake Como and Milan. The hotels were very nice and conveniently located. The guides were knowledgeable in art, architecture, history and culture. Our concierge Alessia ensured we always knew where to be next. We felt like we got a chance to immerse ourselves in Italian culture and see a lot! We enjoyed every minute of the trip. Read more

We had the most beautiful trip to North Italy. Valeria planned the perfect summer vacation for us to Venice, Florence, Cinque Terra, Lake Como and Milan. The hotels were very nice and conveniently located. The guides were knowledgeable in art, architecture, history and culture. Our concierge Alessia ensured we always knew where to be next. We felt like we got a chance to immerse ourselves in Italian culture and see a lot! We enjoyed every minute of the trip.

Activity Review
Wanna be Italiano - Florence cooking class and market tour
Wanna be Italiano - Florence cooking class and market tour
Italy
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Aug 04, 2023

Ciao Veronika,
I am so happy you had an amazing vacation.
you deserved it.

Hope to work with you again, one day and to welcome you soon to my country again.
ciao valeria

great off the beaten path activities, kind and knowledgeable guides!
Mexico | Jul 6 - Jul 19, 2023

J
Joey G.
San Jose, CA | Reviewed on Jul 31, 2023
the whole trip was excellent Read more

the whole trip was excellent

Activity Reviews
Tour of historic Mexico City with street food tasting
Tour of historic Mexico City with street food tasting
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco
Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco
Mexico City

loved the private and quiet tour of the farm- we could have never found a spot like this on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Casa Azul Museum
Explore the Casa Azul Museum
Mexico City
Guides, Drivers and Staff
Transport
Discover the flavors and colors of the exotic San Juan Market
Discover the flavors and colors of the exotic San Juan Market
Mexico City

Clara was our favorite guide of the whole trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Oaxacan Markets: A Culinary Journey through Colors and Flavors
Oaxacan Markets: A Culinary Journey through Colors and Flavors
Oaxaca
Quality of Experience
Guides, Drivers and Staff
Transport
Experience the culture of Oaxaca: discover textile art, ceramics and mezcal
Experience the culture of Oaxaca: discover textile art, ceramics and mezcal
Oaxaca

the ceramics workshop was the highlight of our whole trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Monte Albán and the alebrijes workshop: an unforgettable experience
Monte Albán and the alebrijes workshop: an unforgettable experience
Oaxaca

could have painted alebrijes for hours. monte alban was very hot, and a little too long.

Quality of Experience
Guides, Drivers and Staff
Transport
Dining recommendations in Tulum
Tulum

Criollo was one of the best restaurants weve ever been to. Loved Casa Oaxaca as well.

Quality of Experience
Guides, Drivers and Staff
Transport
all walkable from hotel!
Adventure in Tulum
Adventure in Tulum
Tulum
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Chichén Itzá: A Wonder of the Mayan World
Explore Chichén Itzá: A Wonder of the Mayan World
Chichén Itzá
Quality of Experience
Guides, Drivers and Staff
Transport
Visit a peaceful cenote and enjoy traditional mayan food
Visit a peaceful cenote and enjoy traditional mayan food
Mexico
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Rene Rodarte
Rene
Rene Rodarte
Local specialist in Mexico city | Replied on Aug 11, 2023

Hello Joey!

We are so glad to hear the itinerary we came up together was excellent for you!

Thank you for your feedback, I'll share this with the team and we will be ready to assist you in planning your next visit to Mexico!

Have you heard about Chepe? currently, the only passenger train in Mexico and goes through some amazing locations!

Thanks again,
Rene

Oaxaca is the place that offers good & delicious Mexican food. People are friendly. We felt safe.
Mexico | Jul 16 - Jul 23, 2023

F
Fae A.
Union City, CA | Reviewed on Jul 31, 2023
Alex was a pleasant and respectful guide. He gave us a lot of information in all our trips. My only comment is he needs to be more clear in his announcements - where we're headed for the day, how long is expected stay, announce when we arrive at destination, and remind us when to get back to the van. His microphone was not in full blast because half of us in the van could not hear him. The guide must be aware that restroom stops are necessary. There were a few seniors in the group & I am... Read more

Alex was a pleasant and respectful guide. He gave us a lot of information in all our trips. My only comment is he needs to be more clear in his announcements - where we're headed for the day, how long is expected stay, announce when we arrive at destination, and remind us when to get back to the van. His microphone was not in full blast because half of us in the van could not hear him.

The guide must be aware that restroom stops are necessary. There were a few seniors in the group & I am handicapped which require a stop after 3 hours. I had to request him a few times on different days. Other than that, he was a good guide. Our driver drove us safely. I don't recall Alex mentioning his name but maybe I was not around when he did.

Maybe provide complimentary water bottles in the van. Most tour groups do this.

All in all, we are satisfied with Kimkim.

Local specialist: Rene Rodarte
Rene
Rene Rodarte
Local specialist in Mexico city | Replied on Aug 09, 2023

Hello Fae,
Thank you very much for your feedback, we'll be sure to share this with Alex so that we can provide the best service to all travelers in Mexico!

We are glad you are satisfied and will look forward to you coming back to Mexico for any new trips!
Rene

Icelandic getaway 2023
Iceland | Jul 13 - Jul 21, 2023

Ann
Ann G.
American Canyon, CA | Reviewed on Jul 31, 2023
I started working with Jenny from KimKim a year ago to plan a trip to Iceland to celebrate my 50th birthday with four of my dearest friends. Jenny took special care to include all the activities and sights we wanted to see and do during our 9 day trip. Her planning and communication was flawless. We were able to navigate our way through the itinerary and had the best experiences with all the activities planned. This trip lived up to all my dreams and expectations, we couldn't have done it... Read more

I started working with Jenny from KimKim a year ago to plan a trip to Iceland to celebrate my 50th birthday with four of my dearest friends. Jenny took special care to include all the activities and sights we wanted to see and do during our 9 day trip. Her planning and communication was flawless. We were able to navigate our way through the itinerary and had the best experiences with all the activities planned. This trip lived up to all my dreams and expectations, we couldn't have done it without Jenny's suggestions and thoughtful planning, no detail was left out. Everyone in our group commented on how they would use KimKim's services for their future travel plans.
We especially loved our first guesthouse Stundarfriour in the Snaefellnes Peninsula. This charming little guesthouse was the perfect way to spend our first days in Iceland. The staff was friendly and gracious, we were even greeted by a beautiful dog that roamed freely throughout the property. We had some of the best meals here and would come back to stay in the future.
Our excursions with Jokulsarlon Glacier Kayaking Adventure and the Solheimajokull Glacier Hike were once in a lifetime experiences that will hold a special place in our memories of this trip. Plume from the glacier kayaking experience was cheerful and made us feel comfortable, some members of our group had never kayaked before. Emmy from the glacier hike was knowledgable and taught us so much about glaciers and spoke about climate change. Seeing how climate change affects the glaciers firsthand is an experience that our whole group will continue to share with others.
Thank you Jenny for such a memorable trip and all your thoughtful planning.
Warmly,
Ann Gilbert

Hotel Review
Stundarfriður
Stykkisholmur

This guesthouse is warm, charming and a great way to experience Icelandic hospitality. The food was amazing and the customer service was exceptional.

Authenticity & Character
Sweet and comfortable place to stay.
Location
The location is set in a remote area with beautiful views. It's quiet and cozy.
Staff
Everyone we came across was polite and caring.
Cleanliness & Comfort
Comfortable and clean space. The sweet embellishments on the duvet covers were so beautiful.
Activity Reviews
Jokulsarlon Glacier Kayaking Adventure
Jokulsarlon Glacier Kayaking Adventure
Iceland

One of the best experiences I've ever had. Kayaking amongst glaciers in this beautiful and peaceful space is an experience that I will never forget. Plume, my guide was professional, easy going, and very knowledgeable. He eased the nervousness of a few of my group members that had zero kayaking experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

We loved the whole experience of exploring a glacier. Our guide Emmy made it especially wonderful with her knowledge of glaciers and climate change. She went above and beyond to answer questions and ensured everyone was safe.

Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavik Food Walk
Reykjavík

Bardi our guide was charming and sweet. We really enjoyed speaking with him and learned so much about Iceland's history and folklore. I would recommend this adventure to anyone that would like to speak with a local and learn about Iceland.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Guildford | Replied on Aug 24, 2023

Hi Ann,
Thanks so much for the five stars! What a special trip we planed with you for your birthday. Thank for letting me be a part of it.

Magical Norway trip
Norway | Jul 19 - Jul 28, 2023

Lynne
Lynne K.
Alexandria, VA | Reviewed on Jul 31, 2023
Tricia at kimkim provided our group of 12 (teens, parents, grandparents) with the most memorable trip to Norway that we could ever have imagined. Her attention to detail meant that each hotel was terrific, that our activities (hiking, biking, kayaking) were all perfectly organized and great fun. We saw stunning mountains, waterfalls galore and hypnotic fjords, all with no stress on our part, as she made all of the arrangements so that we could just relax and enjoy being together in Norway! We... Read more

Tricia at kimkim provided our group of 12 (teens, parents, grandparents) with the most memorable trip to Norway that we could ever have imagined. Her attention to detail meant that each hotel was terrific, that our activities (hiking, biking, kayaking) were all perfectly organized and great fun. We saw stunning mountains, waterfalls galore and hypnotic fjords, all with no stress on our part, as she made all of the arrangements so that we could just relax and enjoy being together in Norway! We came away with great appreciation of this fantastic country and her skill at making this trip happen.
Many, many thanks!

Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Aug 01, 2023

Thanks Lynne for your lovely words! It is wonderful to hear that ultimately my assistance allowed your family to concentrate on quality time together. This is what matters most :) It was fun working with you and planning for your group. All the best to you!!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.