Kimkim Trip Reviews

4.8
Based on 16,462 ratings
Read 16,462 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

It was a fantastic experience all around.
Iceland | Jul 25 - Jul 31, 2023

Axel
Axel v.
Gaithersburg, MD | Reviewed on Aug 05, 2023
It was a fantastic experience all around.
Planning the trip was easy with simply stating our interests and Emanuela assembled and booked the itinerary. We had plenty of input during the trip planning to make sure everything we wanted was included.
The trip summary and itinerary was well organized with sightseeing suggestions, food choices and reservation details. Each day had it's own plan with driving details through Google maps.
During the trip Emanuela was available via WhatsApp for any...
Read more

It was a fantastic experience all around.
Planning the trip was easy with simply stating our interests and Emanuela assembled and booked the itinerary. We had plenty of input during the trip planning to make sure everything we wanted was included.
The trip summary and itinerary was well organized with sightseeing suggestions, food choices and reservation details. Each day had it's own plan with driving details through Google maps.
During the trip Emanuela was available via WhatsApp for any urgent questions or issues. She was very helpful and made our trip a lasting memory.
We will definitely be back and booking with her again!

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Aug 09, 2023

Thank you so much for your beautiful words, dear Axel!
It has been a pleasure to connect and plan together your trip!
I hope to have you back here one day!

All the best,
Emanuela

Our trip to Panama was amazing. Reyna did a ...
Panama | Jul 22 - Aug 4, 2023

D
Denise K.
Fairfield, CA | Reviewed on Aug 05, 2023
Our trip to Panama was amazing. Reyna did a spectacular job working with us to plan our itinerary and fun, exciting, informative outings. We learned a lot about Panama's history (and how it is linked to CA history), were immersed in incredibly beautiful rainforests, mountains, and beaches, saw SO many animals and plants in their natural habitats, and ate some delicious food. Reyna also was very responsive during our trip to help with a couple of small bumps we hit along the way and shift... Read more

Our trip to Panama was amazing. Reyna did a spectacular job working with us to plan our itinerary and fun, exciting, informative outings. We learned a lot about Panama's history (and how it is linked to CA history), were immersed in incredibly beautiful rainforests, mountains, and beaches, saw SO many animals and plants in their natural habitats, and ate some delicious food. Reyna also was very responsive during our trip to help with a couple of small bumps we hit along the way and shift our agenda when we found something else we wanted to do :). I would not hesitate to plan another trip to Panama or any trip Reyna recommends!

Hotel Reviews
Central Hotel Panama
Panama City

The location of the hotel is perfect and the hotel itself is beautiful and relatively comfortable. The room we got for 3 people was *very* small - we could really not all be standing at the same time without bumping into each other. If it were just 2 of us, I would have given it 5 stars. But the room was clean, staff were very friendly, breakfast was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
There is no way 2 beds should have been in a room that size. Way too small for 3 people.
Los Mandarinos Boutique Spa and Hotel
El Valle de Anton

Los Mandarinos was probably one of the most beautiful hotels I have ever stayed at. The views of the mountains from the hotel AND the pool were incredible. Our room was very comfortable, and the location was quiet and peaceful. I would definitely recommend this hotel to anyone traveling to/through El Valle.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The pools were fantastic; rooms very clean and comfortable; bathroom well stocked.
Palmar beach lodge

The Palmar was a very nice hotel and the only reason I gave it 4/5 stars is personal preference. Our room was very comfortable (A/C was critical to cool down once or twice a day), staff very friendly and helpful, RIGHT ON THE BEACH. The restaurant and bar were very nice and we enjoyed the variety for a week without tiring of the menu. The only drawback of this hotel (for us) is that some nights can be a little more of a party atmosphere - nothing too big and certainly not loud enough to keep us awake. I probably would have loved this in my 20s....

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Coast to coast trip to Portobelo
Coast to coast trip to Portobelo
Panama City

I think this was one of my favorite days of the entire trip. Our guide Jose was very knowledgable about the rainforest plants and animals, as well as the fort at San Lorenzo. The drive to the fort and the walk down there road were spectacular - we saw so many animals and really got to quietly observe and have branches dropped on us by howler monkeys! The views were beautiful, and even though the workings of the Canal Locks was not my primary interest of this outing, I found them fascinating and am very happy we were able to watch a huge container ship going through the lock system.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sea Kayak - Panama Canal (half day)
Sea Kayak - Panama Canal (half day)
Panama City

Beautiful setting for a kayak trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Canal Rainforest Boat experience
Canal Rainforest Boat experience
Panama City

Loved this tour - what an amazing place. If we could put videos below, I'd add the 3 species of monkeys we saw up close. We also saw a crocodile, numerous bird species, iguanas, and turtles. Our boat driver knew where to find certain animals and being on the lake with the big ships nearby was surreal. Also, being in the shade on the boat kept things a little cooler and more comfortable in the heat.

Quality of Experience
Guides, Drivers and Staff
Transport
Casco Antiguo walking tour
Casco Antiguo walking tour
Panama City

It could have been the timing of the particular tour we took, but we were a little disappointed with this tour. We shifted the time to 4pm to try and avoid the hottest part of the day. We did not get to do the chocolate tasting that our son was looking forward to b/c of the day it was scheduled for, and we were only able to see the interior of one church in town (and not the one directly across from the hotel). We also weren't even aware that the Presidential Palace was in the area until our driver the next day mentioned it while we were leaving town. My guess is we only experienced a portion of what this tour should have been... and again, this could have been b/c of the shifted time. It was a little disappointing b/c those were our surroundings during our stay and I would have liked to learn more about it. What we did see and learn about was very interesting. But there was not really any discussion about the current political environment around some of the changes the area has undergone to revitalize tourism (eg; we saw some signs on our own that locals were trying to resist gentrification - would have liked to learn more about how the will of the locals is balanced with tourism).

Quality of Experience
Guides, Drivers and Staff
Taboga Island
Taboga Island
Panama City

The island is beautiful, the water was warm, the food and drinks were delicious. It was a nice relaxing day after a few busy touring days.

Quality of Experience
We really loved it but probably would have preferred to come back a little earlier.
Guides, Drivers and Staff
Transport
Slot canyon waterfall
Slot canyon waterfall
Valle de Antón

This day was beyond amazing - tied for my favorite day of the whole trip. Cecelio was such a kind, fun, and warm host for us and the mountains are breathtaking. I kind of wish we had more days like this!!!! The slot canyon swimming hole is SO beautiful and refreshing - I cannot imagine a more perfect place.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Reyna Ulloa
Reyna
Reyna Ulloa
Local specialist in Managua | Replied on Aug 05, 2024

Hi dear Denise, nice to greet you!

Thank you very much for sharing your kind feedback with us.
We are more than glad that you enjoyed your trip around Panama! :D

It was a great pleasure to welcome you for this adventure and assist you during your stay as well,
Panama will be waiting for you both for the next time!

All the best wishes for you, and thank you for trust in our services,
Best regards,

We had the most remarkable trip to Italy with...
Italy | Jul 23 - Aug 2, 2023

Nonna
Nonna A.
Manhattan, NY | Reviewed on Aug 05, 2023
We had the most remarkable trip to Italy with Kim Kim team Jessica, Arianna and Barbara. Our booking was easy, itinerary was well organized and coordinated perfectly. Transfers were on time and done with a high class vehicles. We always felt safe, well taken care of with a very friendly and knowledgeable team. There was free time for us to see some essential sites independently, and there was guidance on how to use the free time we had. Ladies , you did a fabulous job. We appreciate all of... Read more

We had the most remarkable trip to Italy with Kim Kim team Jessica, Arianna and Barbara. Our booking was easy, itinerary was well organized and coordinated perfectly. Transfers were on time and done with a high class vehicles. We always felt safe, well taken care of with a very friendly and knowledgeable team. There was free time for us to see some essential sites independently, and there was guidance on how to use the free time we had. Ladies , you did a fabulous job. We appreciate all of your hard work. We will definitely work together again!

Activity Reviews
Milan Last Supper Tour with City Highlights & Duomo (from outside) | Semi-Private
Milan Last Supper Tour with City Highlights & Duomo (from outside) | Semi-Private
Milan
Private Transfer from restaurant to your accommodation
Private Transfer from restaurant to your accommodation
Venice
Market & Cicchetti Private Venice Food Tour
Market & Cicchetti Private Venice Food Tour
Venice
Private Walking Tour of Florence | City Highlights with David & Duomo
Private Walking Tour of Florence | City Highlights with David & Duomo
Italy
Transfer from your accommodation to Vatican tour's meeting point
Transfer from your accommodation to Vatican tour's meeting point
Rome
Vatican Tour & Sistine Chapel
Vatican Tour & Sistine Chapel
Rome
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Aug 07, 2023

Dear Nonna,
thank you for taking the time to leave such a great review!
At Storywalking, we are dedicated into providing an exceptional travel service, having meticulous attention to detail and commitment to craft high-quality itineraries for our cherished clients curious to discover Italy's beauty like you. I am so happy to read you deeply enjoyed your stay.
My team and I will be very happy to accompany you again on your next trip, hopefully very soon!
Ciao,
Arianna

Our Cairo Adventure
Egypt | Jul 22 - Jul 27, 2023

Paul
Paul B.
Zion, IL | Reviewed on Aug 05, 2023

We had a great adventure with our guide Lina and driver Mohammad! Everything was so well planned. This was important since we didn't have much time in Cairo. I highly recommend working with Sherif for a customized trip.

Local specialist: Sherif Khalil
Sherif
Sherif Khalil
Local specialist in Egypt | Replied on Aug 17, 2023

Thanks Paul.
It was a great pleasure meeting you in Cairo and looking forward to seeing you in more future trips.

Best,
Sherif

The BEST travel experience
Finland | Jul 22 - Aug 2, 2023

Sandra
Sandra S.
Meridian, ID | Reviewed on Aug 05, 2023
Moonika was fantastic! She put together the perfect itinerary for us and we had the BEST Finland trip. All our excursions were super and loved all our guides. Phillipe on the bike and sauna tour was warm and friendly and very knowledgable. Our walking tour guide in Turku made it our favorite city, Joosi, Aku, and Juana from our canoe and backpacking excursion were so much fun. All our transportation was smooth with great drivers. Also loved the overnight train ride.
I will...
Read more

Moonika was fantastic! She put together the perfect itinerary for us and we had the BEST Finland trip. All our excursions were super and loved all our guides. Phillipe on the bike and sauna tour was warm and friendly and very knowledgable. Our walking tour guide in Turku made it our favorite city, Joosi, Aku, and Juana from our canoe and backpacking excursion were so much fun. All our transportation was smooth with great drivers. Also loved the overnight train ride.
I will definitely be using Kim Kim again. This was the easiest and smoothest overseas trip I've taken. Loved all our hotels and the attention to detail. Having everything put together with transportation makes a huge difference. Moonika was even available to answer questions during our trip. Couldn't have asked for better. Thanks Moonika!

Hotel Reviews
GLO Hotel Art
Helsinki

Loved this place! Super cute, great atmosphere, and loved the breakfasts:) Just what we needed.

Authenticity & Character
Awesome decor
Location
Close to everything in walking distance
Staff
Cleanliness & Comfort
Hotel Kakola
Turku

Such a cool concept and loved that they kept the prison theme going. Visiting the sauna is a MUST!!!

Authenticity & Character
Great prison decor and touches
Location
Easy walking distance to the city, close to an AMAZING suana. A must!
Staff
Cleanliness & Comfort
Lapland Hotels Saaga
Ylläsjärvi

Loved the mountain (fell) scenary and looking out to see reindeer grazing on the hills.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lapland Sky Ounasvaara
Rovaniemi

Loved the attention to detail and surrounding beauty. The trails around the hotel are fantastic and a must for walking (or biking, skating, etc).

Authenticity & Character
Location
Loved being up on the hill with the view and all the nature trails. Only a half hour walk down to the city center. The view from the restaurant is fantastic.
Staff
Cleanliness & Comfort
Overnight Train

Clean and comfortable. Such a fun experience.

Authenticity & Character
Location
Love being able to see the countryside.
Staff
Cleanliness & Comfort
Activity Reviews
Helsinki Sauna Tour
Helsinki Sauna Tour
Helsinki

This was a great addition to our Helsinki experience. Learned a lot about the Finns and Helsinki plus had a great time with our guide Phillipe. Highly recommended.

Quality of Experience
Guides, Drivers and Staff
Transport
Turku City Walking Tour
Turku City Walking Tour
Turku

Our guide made us fall in love with Turku. It was our favorite city we visited. Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Transport
Canoeing Trip on River Äkäs
Canoeing Trip on River Äkäs
Finland

This was a fun and easy paddle. Our guide Janna was great and we had so much fun. Loved how peaceful the river was and just what we needed.

Quality of Experience
Guides, Drivers and Staff
Transport
One-Night Camping Trip to the National Park
One-Night Camping Trip to the National Park
Finland

This was one of our favorite parts of our trip. The Fells were amazing and the scenary was better than expected. Our guide was great and we had so much fun chatting and playing Farkle by the campfire. Food was good and the gear was clean and comfortable. Highly recommended.

Quality of Experience
Trip was tailored for our desires.
Food
Guides, Drivers and Staff
Transport
Private Reindeer & Wilderness Sauna Experience
Private Reindeer & Wilderness Sauna Experience
Rovaniemi

Eric was great! Super knowledgable and had tons of info on reindeer, Finland, and sauna history. Loved feeding the reindeer and the traditional sauna experience. The lake plunge was awesome.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Aug 07, 2023

Thank you for your kind words and feedback Sandra. I'm happy to hear you had a great time in Finland and enjoyed all the activities. I hope to have you as our guests again in the future!

Best,
Moonika

A truly memorable trip!
Italy | Jul 19 - Jul 29, 2023

Debra
Debra B.
Canada | Reviewed on Aug 05, 2023
Our guide Arianna helped us plan a truly memorable trip to the Northwest of Italy. Turin has so much to offer - sights, food, shopping. Our local guide Salvatore helped us make the most of our time at sights like the Egyptian Museum and the Royal Palace. He also went above and beyond with chocolate samples, gelato and a great suggestion for dinner. Cervinia is a stunning place where the Matterhorn is always in sight. Lastly, Monterosso in the Cinque Terre was a stunning place to end our trip.... Read more

Our guide Arianna helped us plan a truly memorable trip to the Northwest of Italy. Turin has so much to offer - sights, food, shopping. Our local guide Salvatore helped us make the most of our time at sights like the Egyptian Museum and the Royal Palace. He also went above and beyond with chocolate samples, gelato and a great suggestion for dinner. Cervinia is a stunning place where the Matterhorn is always in sight. Lastly, Monterosso in the Cinque Terre was a stunning place to end our trip. Arianna got our train & trekking passes so seeing the villages was effortless. Jessica and Barbara checked in with us often and secured a last minute booking on a sunset cruise. We were able to sit back and enjoy the beautiful scenery. Our driver throughout the trip was prompt, professional and friendly and our accommodations suited our needs perfectly. Thanks Kimkim for your wonderful plannning and customer service. We look forward to planning another trip with you in the future.

Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Aug 07, 2023

Dear Debra, working on this trip around Turin, Cervinia and Cinque Terre has been a great pleasure! Thank you so much for taking time in reviewing your experience. It gives me great joy knowing that our wonderful guides, professional drivers and caring customer care team, who share their love and passion about their country, met your expectations and provided a relaxing traveling experience for you! I will be more than happy to help you plan your next trip to Italy :)
Until then, arrivederci!

Incredible Colombian Trip
Colombia | Jul 25 - Aug 4, 2023

Tyler
Tyler F.
Cleveland Heights, OH | Reviewed on Aug 05, 2023

Our local specialist Margarita was helpful throughout the entire booking and travel process. Our local guides Aura (Cartagena), Valentina (Cartagena), Sol (Medellin) and Jimmy (Leticia) were all exceptionally kind and knowledgeable. All of the cities and experiences we encountered were memorable.

Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Aug 05, 2023

Tayler thank you very much for your feedback.
It was a pleasure for all of us to make your trip to Colombia a nice experience.
We hope to see you again to explore other cities in Colombia.
Best,
Margarita

An amazing trip to Italy
Italy | Jul 16 - Aug 4, 2023

Q
Quintin W.
Australia | Reviewed on Aug 05, 2023

The best things about using Arianna to organise our trip was
1. The location of the accomodation. All accomodation was booked in the best possible location for the area and our planned activities.
2. The ability to select guides for one on one tours. With countless tour guides over our 3 week trip we only experienced one guide that was disappointing over the entire period.
3. All transfers were arranged. They were all in quality comfortable cars and the drivers were professional, courteous and always on time or early. It made moving from location to location far less stressful.

Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Aug 07, 2023

Hi Quintin, I'd like to thank you for this review.
Knowing that you appreciated the selected accommodations, our expert guides and trusted drivers resulting in an stress-free and enjoyable holiday, makes me very happy. Until the next memorable trip to Italy :) I wish you and Camila all the best. Ciao ciao!

Canada made easy
Canada | Jul 22 - Jul 29, 2023

H
Howard H.
Houston, TX | Reviewed on Aug 05, 2023

Planning our first trip to Canada was made easy by our trip planner Fernanda. She came up with some nice trip options for destinations that we had only heard of. Our hotels were nice and comfortable. Our favorite hotel was in Toronto (Chelsea Hotel) because it had a water slide. The Niagra Falls excursion was our favorite.

Unfortunately our trip was cut a bit short by illness but we were very happy with the ideas and options that KimKim offered. We will use them again.

Thanks Fernanda!

Local specialist: Fernanda Coindreau
Fernanda
Fernanda Coindreau
Local specialist in Quebec | Replied on Aug 07, 2023

Hi Howard,

Thank you so much for your thoughtful review! I'm thrilled to hear that you had a wonderful vacation and enjoyed your time in Canada. I'm truly sorry to learn that your trip was cut short due to illness; I hope you're feeling better now. It was a pleasure assisting you, and I'm glad I could contribute to your experience. If there's anything else I can help you with in the future, please don't hesitate to reach out. Wishing you good health and many more enjoyable travels ahead!

Fernanda

The Best Vacation Ever
South Africa | Jul 20 - Jul 28, 2023

James "Frank"
James "Frank" J.
Medina, OH | Reviewed on Aug 05, 2023
The Ivory Wilderness Lodge was The Best Safari ever!! Shane our guide couldn't of been better!! The food serves was delicious as well!! Then onto Victoria Falls, what a beautiful natural wonder!! And The Palm River Resort was absolutely beautiful!! The sunset cruise was nice as well!! The helicopter broke was a unique way to see the Falls!Then we were off to a Photo Safari at The Pangalon hotel, absolutely awesome place and people!! The Camaras they let you borrow get you up close and... Read more

The Ivory Wilderness Lodge was The Best Safari ever!! Shane our guide couldn't of been better!! The food serves was delicious as well!! Then onto Victoria Falls, what a beautiful natural wonder!! And The Palm River Resort was absolutely beautiful!! The sunset cruise was nice as well!! The helicopter broke was a unique way to see the Falls!Then we were off to a Photo Safari at The Pangalon hotel, absolutely awesome place and people!! The Camaras they let you borrow get you up close and personal to several species of animals, even seen a wild dog attack on a Kudu, then a female lion come in and take it!! All in all, The Best Vacation Ever!! Thank you KimKim, especially Deb and Corlia!

Hotel Reviews
Ivory Wilderness River Rock Lodge
Hoedspruit

This place is simply Awesome!! The Best guide in the universe works here!! SHANE! IF YOU WANT A SAFARI, You found the place!!! Andrew the server, was excellent as well!! You won't regret visiting here!!

Authenticity & Character
Nice lodging in the Bush!
Location
The Guide Shane!
Staff
The Best Guide Ever, the great service
Cleanliness & Comfort
The whole place!
The Peech Boutique Hotel
Johannesburg

Beautiful hotel, great restaurant, and very good service from the workers!

Authenticity & Character
Location
Nice neighborhood, gated community! Compared to other parts of the city!
Staff
Very clean and nice hotel!
Cleanliness & Comfort
The room was immaculate!
Palm River Hotel
Victoria Falls

Absolutely beautiful hotel, on the Zambezi River!! Very close to Victoria Falls!!

Authenticity & Character
Beautiful and clean, great restaurant!
Location
Close to Victoria Falls!
Staff
Very nice staff!
Cleanliness & Comfort
Very clean and nice hotel!
Pangolin Chobe Hotel
Kasane

Clean and beautiful!

Authenticity & Character
The guides were outstanding! A lot of animals to view!!
Location
Close to ChOBE
Staff
Great men and women working there!! Always greeting you when you arrive!
Cleanliness & Comfort
The room was clean, the staff was awesome!
Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Replied on Aug 07, 2023

Hello Frank & Kim

Wow, thank you so much for the incredible review and also for the amazing feedback on Whatsapp. We really enjoyed working with you and we are delighted that you enjoyed the trip so much.
Hopefully we will see you on our side if the world again soon!

Deb, Corlia & Anna

Rely on Gary to create a memorable trip
Australia | Jul 13 - Jul 31, 2023

Jim
Jim R.
Denver, CO | Reviewed on Aug 04, 2023
Gary had some great advice on where to go to make the best use of our time. Our guide in Kangaroo Island was engaging, informative and pleasant to spend the whole day with. The snorkeling tour on the great barrier reef was memorable and our last days in Sydney a delight. The astro tour at Uluru was certainly one of the highlights. Truly a wonderful experience in all and the ease of travel with the car service helped. Jim and Carole Read more

Gary had some great advice on where to go to make the best use of our time. Our guide in Kangaroo Island was engaging, informative and pleasant to spend the whole day with. The snorkeling tour on the great barrier reef was memorable and our last days in Sydney a delight. The astro tour at Uluru was certainly one of the highlights. Truly a wonderful experience in all and the ease of travel with the car service helped. Jim and Carole

Hotel Review
The Reef Retreat
Palm Cove, QLD

Nice and quiet location, hotel management was very helpful and accommodating. Easy walk to restaurants etc.

Authenticity & Character
Location
easy walk to everything but off the main area so very quite
Staff
very accommodating and helpful
Cleanliness & Comfort
When we needed an extra towel or blanket it was there
Activity Review
Day trip to the Great Barrier Reef
Day trip to the Great Barrier Reef
Australia

It was so informative and the staff was so accommodating with all of our needs that it made it special.

Quality of Experience
Guides, Drivers and Staff
One of our party has some medical conditions and they were able to create a great experience for them
Transport
boat was very open but the seas were rough so some of the areas became crowded
Local specialist: Gary Topic

Split, Hvar and Dubrovnik July 2023
Croatia | Jul 25 - Aug 1, 2023

D
David A.
Canada | Reviewed on Aug 04, 2023
Daniela and Robi planned and executed our amazing trip to Croatia. We visited Split, Hvar and Dubrovnik. Robi gave us a personal tour of Ston and several wineries in the Pelješac peninsula. The hotels they booked were spectacular. Every detail was planned and executed to perfection from the catamaran transfers to the excellent restaurants they recommended and booked. We were in great hands! Thank you Robi and Daniela! Read more

Daniela and Robi planned and executed our amazing trip to Croatia. We visited Split, Hvar and Dubrovnik. Robi gave us a personal tour of Ston and several wineries in the Pelješac peninsula. The hotels they booked were spectacular. Every detail was planned and executed to perfection from the catamaran transfers to the excellent restaurants they recommended and booked. We were in great hands! Thank you Robi and Daniela!

Hotel Reviews
Hotel Park
Split

Beautiful hotel and excellent service. 15-20 minute walk to old town.

Authenticity & Character
Location
Cleanliness & Comfort
Palace Elisabeth
Hvar

Pure elegance and excellent location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Valamar Collection Dubrovnik President Hotel
Dubrovnik

Great hotel with amazing facilities (pools and beach), but located a 2 euro bus ride or 15 euro uber ride from the old town. The rooms are a little dated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Daniela Pinčević
Daniela
Daniela Pinčević
Local specialist in Croatia | Replied on Aug 05, 2023

Hi David,

thank you very much for your kind words.
Glad to hear that everything was good and that you had a nice time.
Thank you and all the best from Croatia!

Daniela and Robi

Fantastic Family Trip!
Spain | Jul 19 - Jul 30, 2023

M
Magdalena C.
Riverside, CA | Reviewed on Aug 04, 2023

The guides and tours set up by Carmen were fantastic. The tour guides were knowledgeable, friendly and tailored there information to the interests of myself and my children!

Local specialist: Carmen Herranz
Carmen
Carmen Herranz
Local specialist in Madrid, Spain | Replied on Aug 07, 2023

Hi Magdalena!

Thank you very much for your nice words and for taking the time to write this review.
It was a real pleasure to plan this trip with you, getting always your positive feedback, so, it was easy and fun, as it is when there are children or teenagers.

I am glad that your overall feeling was good and that you had a freat family time creating nice memories of Spain for a lifetime.

I will pass your words to our guides and we wish to see you again on board!

Warmest regards,
Carmen & the Espíritu Travel team!

It a wonderful family trip It was an amazing trip ,the guides were very ...
Italy | Jul 15 - Jul 25, 2023

E
Esther G.
Mexico | Reviewed on Aug 04, 2023

It was an amazing trip ,the guides were very knowledgeable and interesting and we really enjoyed every day of our trip
The hotels were peculiar and gave us an interesting sensation of the city , we like them very much

Local specialist: Ina Gaydarova
Ina
Ina Gaydarova
Local specialist in Athens, Greece | Replied on Aug 04, 2023

Dear, Esther!

Thank you very much for the 5 star review. I'm very pleased we managed to arrange tours in Spanish language for your granddaughter and very happy you enjoyed them all, as well as the choices I made for your accommodations. I wish you many more happy holidays together! I find it extremely important to spend quality time and build memories with the younger members of the families, as these moments will stand out and last forever.

Take Care! Ina

Cusco and Machu Picchu
Peru | Jul 23 - Jul 28, 2023

M
Melissa D.
Newport News, VA | Reviewed on Aug 04, 2023
Liz did a great job arranging just the right activities and convenient hotels for our group. We spent 6 days in Cusco, Sacred Valley, & Aguas Calientes. It was wonderful to have transportation each step of the way and not to have to worry about purchasing tickets. Everything was provided! David provided excellent tours of the Sacred Valley and even stopped to let us try the local cuy. Machu Picchu was the anticipated highlight and the students loved our guide, Lizbet, who was also quite... Read more

Liz did a great job arranging just the right activities and convenient hotels for our group. We spent 6 days in Cusco, Sacred Valley, & Aguas Calientes. It was wonderful to have transportation each step of the way and not to have to worry about purchasing tickets. Everything was provided! David provided excellent tours of the Sacred Valley and even stopped to let us try the local cuy. Machu Picchu was the anticipated highlight and the students loved our guide, Lizbet, who was also quite the photographer. We came home with beautiful photos! The cooking class at Marcelo Batata was amazing and we all enjoyed cooking with Chef Kristin. Liz even helped arrange a last minute ATV adventure. I definitely recommend using Andean Travel to book any trips in Peru!

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Aug 11, 2023

Hi Melissa,
Thanks for taking the time to leave this review! I was very glad to help you with your trip.
We're happy to know you had a great time here and enjoyed your experience.
Please take care and let me know if we can help you in the future!
Kind regards.
Liz and Andean Travel Experience Team.

Everything we wanted and more!
Ecuador | Jul 26 - Aug 3, 2023

Nimisha
Nimisha A.
Bakersfield, CA | Reviewed on Aug 04, 2023
Tamer was an INCREDIBLE travel agent for our trip to Ecuador! He was all we could ask for:
1. Very attentive to our needs and wants for the trip
2. Patient when I needed time to make decisions for the trip
3. Helpful in giving us tips to prepare and pack for the trip
4. In contact with me daily during the trip to make sure we were well taken care of.
So pleased with his service and I highly recommend him to help you plan your trip to Ecuador! Read more

Tamer was an INCREDIBLE travel agent for our trip to Ecuador! He was all we could ask for:
1. Very attentive to our needs and wants for the trip
2. Patient when I needed time to make decisions for the trip
3. Helpful in giving us tips to prepare and pack for the trip
4. In contact with me daily during the trip to make sure we were well taken care of.

So pleased with his service and I highly recommend him to help you plan your trip to Ecuador!

Hotel Reviews
Patio Andaluz
Quito

Great location, wonderful breakfast, beautiful building. Two story room for the 4 of us which the kids loved!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Fiesta
Puerto Ayora

This hotel left a little to be desired. Staff in the front lobby was not helpful. Rooms were clean at first but a bit dingy and run down. Location was nice bc it wasn’t in the heart of town (aka noise) but an easy walk to restaurants and shops.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Front lobby staff and daily housekeeping
Casa Opuntia Galapagos Hotel
Puerto Baquerizo Moreno

We loved this hotel! The staff really made the experience for us— so thoughtful and friendly. Great location facing the water and delicious breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms were a bit tight for 4 people and our luggage but not unmanageable
Activity Reviews
Colonial Quito City Tour & Mitad del Mundo (Middle of the World) Monument
Colonial Quito City Tour & Mitad del Mundo (Middle of the World) Monument
Quito

We enjoyed this day tour, mostly bc of our excellent guides. Mitad del Mundo is a must see but it’s actually a little hokey when you get there (think kids’ magic show) Colonial city tour was very interesting.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Santa Cruz Island:  Highlands & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands & Charles Darwin Research Station
Puerto Ayora

Another fantastic day tour. Lunch at Rancho Primicias followed by seeing the giant tortoises up close in their natural environment was amazing! Then seeing the baby tortoises at the Charles Darwin station made it a full circle day!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Puerto Ayora

This was a VERY full day but also amazing. If you’re not up for a high impact day, I would do both of these activities but split them into 2 half day tours. Tortuga Bay was beautiful. The 2 mile walk to/from the bay was also really nice but make sure you’re prepared for it (water, sunscreen, hat and not carrying too much). Kayaking in the bay was awesome. The second half of the day is more like an eco-trek and a swim in a very cool cove. Not much snorkeling to be had but lots of interesting sights.

Quality of Experience
Guides, Drivers and Staff
Transport
Speedboat to San Cristobal Island - Interpretation Center - Tijeretas Hill
Speedboat to San Cristobal Island - Interpretation Center - Tijeretas Hill
Ecuador

The speedboat was ok. If you’re prone to sea sickness. I don’t recommend it. It was fine as a one time experience but I’m glad I didn’t have to do it twice. We only made it half way up Tijiretes Hill as the kids were tired but the halfway walk was nice as well. Snorkeling was the best part of this tour, as we saw tons of fish, turtles and sea lions!

Quality of Experience
Food
Guides, Drivers and Staff
She seemed a bit preoccupied with her phone
Wildlife Encountering at Lobos Island - Family Activities
Wildlife Encountering at Lobos Island - Family Activities
Isla San Cristóbal

Absolutely incredible! We saw so much wildlife on this tour! Guide and boat captain/staff were awesome.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on Aug 04, 2023

Dear Nimisha,

I can't be thankful enough for your review and kind words, it fills my heart with joy to know I was part of making this an amazing family vacation. Your detailed review will serve as a great reference for our future travelers here at kimkim who will benefit from your comments. I will your feedback about Hotel La Fiesta to their management so they can take the necessary corrective measures, as I apologize for the inconvenience there.
I look forward to hearing from you again, maybe we can plan a comeback trip as Ecuador and the Galapagos still have a lot to offer :)
Best,
Tamer

Wow Colombia ...
Colombia | Jul 14 - Jul 28, 2023

P
Pat F.
Los Angeles, CA | Reviewed on Aug 04, 2023
This was an amazing trip in a truly special country. Forget your prejudices and views from the past of Colombia, this is an amazingly beautiful country, with wonderfully warm people and as safe as any other country or city I visited in Europe, Asia or the Americas ..... its not perfect, but the risks in my experience are similar to anywhere else I travelled - you just need to be aware and sensible ....
The support from the KimKim team was incredible - from my very first contacts with...
Read more

This was an amazing trip in a truly special country. Forget your prejudices and views from the past of Colombia, this is an amazingly beautiful country, with wonderfully warm people and as safe as any other country or city I visited in Europe, Asia or the Americas ..... its not perfect, but the risks in my experience are similar to anywhere else I travelled - you just need to be aware and sensible ....
The support from the KimKim team was incredible - from my very first contacts with Margoth to created the trip, nothing was a problem I could change my schedule and she always came back with options and solutions, during our trip Margoth and her fellow their team members Felipe & Marcela were super responsive and always available to support with any question.... I mean any questions..... their guides Juan Fernando, Santiago, Juancho, Jose Miguel all professional, humble and knowledgeable guys who love what they do and love their country.
It was my first time working with KimKim and I was very impressed with the support they gave us..... If I go somewhere "new" and "different" again, I will definately consider them...... and I Do recommend them.

Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Aug 04, 2023

Dear Pat,
Thank you so much for this feedback and review, and most importantly, for visiting our home country Colombia and making us a part of your trip. It has been a pleasure meeting you and your family, and we hope you stay in touch.

Thank you or considering kimkim for your future trips, and sending you our very Best Wishes! Muchas Gracias for taking the time to write this detailed review, and your comments will be shared with all the people that were a part of your trip to Colombia!

Hasta pronto amigos!!
Margoth

Very helpful and huge time saver!
Italy | Jul 6 - Aug 2, 2023

Andrew
Andrew B.
Bradley, IL | Reviewed on Aug 03, 2023

Our local specialist was very pleasant and extremely helpful as she created our 4 week itinerary to Italy. She listened to all of our preferences and shaped the trip around our requests. I have no idea how much time we saved with her booking all the hotels and many excursions. She also provided a lot of great recommendations for restaurants and activities during our down time. This was my second time using KimKim and I will be using KimKim for my next trip too.

Local specialist:
Barbara
Barbara Rebella
Local specialist in Kirkland WA | Replied on Aug 03, 2023

Thank you very much, Andrew, for your kind words!
It has been a pleasure working with you and helping you discover my beautiful Country from North to South!
I'm thrilled you had a great experience and appreciate my recommendations.

I wish you and Maggie all the best !!
Barbara

I can’t travel without KimKim ever again!
Finland | Jul 22 - Aug 2, 2023

Sue
Sue S.
Meridian, ID | Reviewed on Aug 03, 2023
I can’t travel without KimKim ever again! This is my fifth time traveling to Europe and I can’t imagine doing it without KimKim. Moonika took care of everything! The transfers were seamless, it was easy to access all of our tickets and passes needed. We never once worried about being on time for anything. Our guide Felipe for the Sauna Bike tour was amazing and was very knowledgeable about Helsinki and the sauna culture. Our Sea kayaking tour around the Archipelago was fantastic. Aavameri... Read more

I can’t travel without KimKim ever again! This is my fifth time traveling to Europe and I can’t imagine doing it without KimKim. Moonika took care of everything! The transfers were seamless, it was easy to access all of our tickets and passes needed. We never once worried about being on time for anything. Our guide Felipe for the Sauna Bike tour was amazing and was very knowledgeable about Helsinki and the sauna culture. Our Sea kayaking tour around the Archipelago was fantastic. Aavameri created a camping trip to remember. On to our Backpacking trip into the National Park with Ylläs Experiences, Yuusi put together our trip based on our experience and how far we wanted to hike. The food was great and who doesn’t love picking blueberries and cloud berries for breakfast. Nordic Odyssey was our final tour with a trip to a Reindeer Farm and a Lakeside Sauna. So fun to feed the reindeer and learn about this animal that makes Christmas so special. I wouldn’t hesitate to recommend any of these experiences if you are looking to get to know Finland. Thank you Moonika we will back for a winter trip!

Hotel Reviews
GLO Hotel Art
Helsinki

Beautiful hotel, the staff was excellent! 15 min walk to 2 saunas and the beautiful water. Breakfast was great and they have plenty of seatings areas to enjoy a glass of wine or an Original.

Authenticity & Character
Great history and beautiful architecture
Location
Walkable to museums and the waterfront
Staff
Friendly and helpful
Cleanliness & Comfort
The rooms and bathrooms were very clean
Hotel Kakola
Turku

Hotel Kakola was one of the favorite parts of visiting Turku, the Spa attached is incredible. You have to experience the saunas. There is also a brewery and cafe near but the restaurant inside was delicious! The history of converting the prison into a hotel a community is really interesting. When the Funicular is working it’s a fun way to drop down into the streets of Turku but you get your exercise on the steps if not

Authenticity & Character
Great history, love the way they preserved the characteristics of the prison but added modern style
Location
On top of the hill overlooking Turku
Staff
Great staff, very helpful and always available
Cleanliness & Comfort
Rooms and bathrooms were very clean
Lapland Hotels Saaga
Ylläsjärvi

Beautiful hotel, delicious breakfast. The rooms are modern and the sitting area outside was perfect for watching reindeer graze on the hillside

Authenticity & Character
Very Finnish, beautiful and modern at the same time.
Location
Away from other restaurants but during the winter you couldn’t ask for a better location
Staff
I can’t say enough about the staff, so helpful
Cleanliness & Comfort
Lapland Sky Ounasvaara
Rovaniemi

Beautiful hotel, delicious breakfast. It is a 40 minute walk to the center of Roveniemi so unless you plan to make reservations for dinner there meals elsewhere can be tricky. The Nature trail created around the hotel is gorgeous a great way to start your day with an hour trek.

Authenticity & Character
Beautiful style, very modern and rustic at the same time. Nature brought inside.
Location
It’s quite a ways from the city center but if being in Nature is your goal it is Perfect
Staff
The staff was very helpful and friendly
Cleanliness & Comfort
Rooms and bathrooms were very clean, the saunas always had plenty of towels
Activity Reviews
Turku City Walking Tour
Turku City Walking Tour
Turku

Anu was lovely! So knowledgeable and made Turku one of my favorites in Finland. Such a beautiful city with a fascinating history.

Quality of Experience
Anu made sure saw the interesting and beautiful sites in Turku
Guides, Drivers and Staff
Very knowledgeable
Transport
Helsinki Sauna Tour
Helsinki Sauna Tour
Helsinki

Fun biking around Helsinki. Felipe was fun, easygoing and had lots of fun facts and tips for visiting the Saunas.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Aug 10, 2023

Hello Sue,

Thank you for your kind words. I'm happy to hear you had a great time in Finland and enjoyed all the activities. I hope to have you as our guests again in the future!

Best,
Moonika

Book with confidence!
Vietnam | Jul 20 - Aug 2, 2023

Geoff
Geoff S.
United Kingdom | Reviewed on Aug 03, 2023

Hien was amazing. Nothing was too much trouble for her to arrange.
The organisation was flawless. Hotels were all excellent. The activities and trips were all very enjoyable and well organised. Guides were knowledgeable and fun. I would have no hesitation in highly recommending Hien and the Kimkim team. A++++
I’d recommend longer time in central Vietnam if you’re after relaxation.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Aug 05, 2023

Dear Geoff,
We would like to thank you for taking the time to write this review of your holiday. It warms our hearts to hear such amazing feedback!
We’re very grateful for customers like you and hope to see you in Vietnam again.
Thank you!
Hien

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.