Kimkim Trip Reviews

4.8
Based on 16,476 ratings
Read 16,476 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing Trip!
Norway | Jul 20 - Aug 6, 2023

Jason
Jason G.
Twin Falls, ID | Reviewed on Aug 07, 2023

Anna was fabulous for us! She planned an amazing trip for our larger family to Norway, and we made some great memories! Thanks for all your help!

Local specialist: Anna Grindevoll Strønstad
Anna
Anna Grindevoll Strønstad
Local specialist in Norway | Replied on Aug 11, 2023

Hi Jason!
Really appreciate the kind words and that you took the time to write a review!
This adventure was so fun to plan and it was such a pleasure assisting you with your family trip to Norway. So glad you made some good memories to look back at :)
Wish you all the best,
Anna

Our guide in and around Quito, Sebastian Carr...
Ecuador | Jul 15 - Jul 29, 2023

Randy
Randy H.
Missoula, MT | Reviewed on Aug 06, 2023
Our guide in and around Quito, Sebastian Carrera, was spectacular.
Our guide in the Galapagos, Vivianna, was good, just not the enthusiasm of Sebastian.
Our guide in the Napo Cultural Center, Sergio, a/k/a, Tyson, was another outstanding guide.
Read more

Our guide in and around Quito, Sebastian Carrera, was spectacular.
Our guide in the Galapagos, Vivianna, was good, just not the enthusiasm of Sebastian.
Our guide in the Napo Cultural Center, Sergio, a/k/a, Tyson, was another outstanding guide.

Hotel Reviews
Ikala Quito Hotel
Quito

The hotel was fine, just nothing stellar to recommend. Their breakfast was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa de Vista Alta
Mindo

The setting of this Casa is absolutely incredible. Our room was large and comfortable. The meals were excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Pinsaqui
Otavalo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Galapagos Suites
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Napo Cultural Center
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mitad del Mundo - Mindo
Mitad del Mundo - Mindo
Ecuador

Sort of hokey. Not worth the stop.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mindo Cloud Forest & Otavalo
Mindo Cloud Forest & Otavalo
Mindo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cuicocha Lagoon Hike & Otavalo Market & Quito
Cuicocha Lagoon Hike & Otavalo Market & Quito
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Teleferico - Quito City Tour
Teleferico - Quito City Tour
Quito
Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Adventure Continues - Hiking Day at Cotopaxi National Park, departing from Quito
The Adventure Continues - Hiking Day at Cotopaxi National Park, departing from Quito
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Santa Cruz Island:  Highlands & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands & Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Pinzon Island & La Fé
Discover Pinzon Island & La Fé
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

Took the day off so didn't participate.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cycling at Cerro Mesa Reserve & Kayaking at Garrapatero Beach
Cycling at Cerro Mesa Reserve & Kayaking at Garrapatero Beach
Galapagos Islands

The cycling was fun but not long enough. The wasn't anyone at the beech to let us kayak so we didn't.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito - Coca - Napo Cultural Center
Quito - Coca - Napo Cultural Center
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Napo Cultural Center experience
Napo Cultural Center experience
Yasuni National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Indigenous community - Mama Cuna Path
Indigenous community - Mama Cuna Path
Yasuni National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sacred Wayusa Ritual, Goodbye and return to the City (Yaku Kausay Experience)
Sacred Wayusa Ritual, Goodbye and return to the City (Yaku Kausay Experience)
Yasuni National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on Aug 23, 2023

Hi Randy,

Thanks again for your trust ans the feedback. I´m so happy all of you enjoyed this trip and the incredible Ecuadorian scenery.

The team is very happy to meet people as special as you visiting us.

I hope you can visit us again! :)

Kind regards,

Lucía

Beat Family trip ever!
Greece | Jul 10 - Jul 19, 2023

April
April H.
Phoenixville, PA | Reviewed on Aug 06, 2023
From beginning to end our trip to Greece was perfect. Tasos, KimKim, Travel 12, were all so helpful. Tasos, from day one was extremely easy to work with and responsive . The itinerary he created for a family of five (2 adults, 18, 14 and 7 year old) was PERFECT!!! Hotels, restaurants, excursions, all the people we interacted with. Athens, hustle, bustle and history.
Naxos, relaxing, beautiful beaches and memorable cooking class.
Santorini, views, water, boat, volcano and...
Read more

From beginning to end our trip to Greece was perfect. Tasos, KimKim, Travel 12, were all so helpful.

Tasos, from day one was extremely easy to work with and responsive . The itinerary he created for a family of five (2 adults, 18, 14 and 7 year old) was PERFECT!!! Hotels, restaurants, excursions, all the people we interacted with.

Athens, hustle, bustle and history.
Naxos, relaxing, beautiful beaches and memorable cooking class.
Santorini, views, water, boat, volcano and sunsets.

We could not ask for anything more.
We can’t wait to go back.

Thank you Tasos and KimKim!

Hotel Reviews
NLH Monastiraki
Athens

Great location, near everything; sites and restaurants, subway. Rooftop bar was fantastic. Service and rooms great. Wonderful breakfast.

Authenticity & Character
Location
Near everything.
Staff
Cleanliness & Comfort
Galaxy Hotel Naxos
Naxos

Hotel staff was perfect. Friendly, helpful and extremely caring. Enjoyed the views from our deck. Breakfast had tons to offer. Pool was relaxing. The hotel was so pretty and peaceful and a 30 second walk to the beach. Couldn’t ask for anything more. The 5 of us would go back (2 adults, 3 kids)

Authenticity & Character
Pretty grounds and. Holdings.
Location
Right near the beach and restaurants.
Staff
Extremely helpful front desk and bartenders at the pool.
Cleanliness & Comfort
Afroditi Venus Beach Hotel & Spa Santorini
Santorini

Great location!

Authenticity & Character
Lobby should be updated.
Location
Staff
Front desk could be more welcoming. Staff could improve their attire, matching outfits.
Cleanliness & Comfort
Activity Reviews
Acropolis Afternoon Tour
Acropolis Afternoon Tour
Athens

Our tour guide was so friendly and knowledgeable. If we didn’t have her we would be lost. The pace and information was spot on.

Quality of Experience
Guides, Drivers and Staff
Guide was perfect!
Explore the Smart Home of Ancient Greeks
Explore the Smart Home of Ancient Greeks
Athens

Fantastic museum. The 5 of us loved the experience and private tour (2 adults, 3kids).

Quality of Experience
Guides, Drivers and Staff
Local Dinner in Naxos
Local Dinner in Naxos
Naxos

Delicious dinner and experience. Location was perfect.

Quality of Experience
Food
Chef is a genius.
Cooking Class in Naxos Villages
Cooking Class in Naxos Villages
Naxos

This was the highlight of our family trip. You could not ask for anything more from the mom and daughter team. The were so welcoming into their beautiful home. A traditional home in a quaint village. The class was so enjoyable, fun, memorable, perfect! While the food was cooking we were able to walk around the village and enjoy the views and olive oil tasting. What we cooked was soooooo good. When we go back to Naxos we will go again!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Caldera Cruise & Volcano Visit
Caldera Cruise & Volcano Visit
Santorini

Great fun. The boat, the hike up the volcano, the views, swimming in the beautiful sea to cool off. The amazing dinner and drinks, all capped off with an amazing sunset!

Quality of Experience
Sites, boat, staff
Food
Delicious!
Guides, Drivers and Staff
All so friendly!
Transport
Private Oia Walking Tour
Private Oia Walking Tour
Santorini

This is the only way to see Oia and you must do it with Vasila. He was so knowledgeable and knew exactly where to bring us. The quiet alleys to the best spots for views and pictures. He shared so much about history of Greece and Santorini. It was a perfect experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tasos Mylonas

Great experience - first time using KimKim
Iceland | Jul 24 - Jul 31, 2023

J
Jennifer M.
Raleigh, NC | Reviewed on Aug 06, 2023
This was our first time working with KimKim and it was a great experience working with Eric. He helped book hotels, car, and tours in Iceland that met our interests, time frame, and budget. We really enjoyed several of the hikes and activities that he recommended/booked for us (Glymur waterfall - awesome!, Reykjadalur hike with hot springs, and the Hjorleifshofdi Cape + Cave). We also really loved the Puffin tour at Ingolfshofdi cape - such a great experience with a small family business. ... Read more

This was our first time working with KimKim and it was a great experience working with Eric. He helped book hotels, car, and tours in Iceland that met our interests, time frame, and budget. We really enjoyed several of the hikes and activities that he recommended/booked for us (Glymur waterfall - awesome!, Reykjadalur hike with hot springs, and the Hjorleifshofdi Cape + Cave). We also really loved the Puffin tour at Ingolfshofdi cape - such a great experience with a small family business. I would use KimKim again!

Hotel Reviews
B59 Hotel
Borgarnes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stracta Hotel
Hella
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Búrfell
Vik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stracta Apartments Orustustaðir
Kirkjubæjarklaustur

Very out of the way (15 min drive each way down a gravel road). This may be a pro for some people, but we didn't need to be that isolated. Also, there is no included breakfast, but there is a lovely kitchenette. The view is nice too!

Authenticity & Character
Location
Cleanliness & Comfort
Fosshotel Baron
Reykjavík

The room is really small/tight. There were stains on the carpet and sheets. The shower is super small too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

Overall great experience!

Quality of Experience
Guides, Drivers and Staff
Katla Ice Cave Superjeep tour
Katla Ice Cave Superjeep tour
Iceland

Overall a super cool cave. I appreciated the drive out their and our driver/DJ's musical education about Icelandic music.

Quality of Experience
Guides, Drivers and Staff
Transport
Puffin watching tour at the Ingolfshofdi cape
Puffin watching tour at the Ingolfshofdi cape
Iceland

Great tour! So many puffins! We appreciated the cool wagon ride and supporting a small family-owned business.

Quality of Experience
Guides, Drivers and Staff
Transport
Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland

Fun to be on the lagoon! We saw a couple seals too.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Aug 08, 2023

Hi Jennifer!

It was an absolute pleasure working with you towards an unforgettable family trip, and I can't thank you enough for your kind words. I'm glad you liked my suggestions on activities!

All the best to you and your family!
Èric

What a perfect family vacation! Liz planned ...
Australia | Jul 3 - Jul 30, 2023

Jodi
Jodi H.
Lawrenceville, GA | Reviewed on Aug 06, 2023

What a perfect family vacation! Liz planned a wonderful trip that enabled us to experience the best of Australia and New Zealand. She was very responsive and worked well with us to put together a memorable trip for all!

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Aug 06, 2023

Jodi,
Thank you for your review !
It was very very nice to work with you and I hope we can help again in the future !
It was really a pleasure.
Liz

Vickie, was just great! She listening to our ...
New Zealand | Jun 23 - Jul 15, 2023

J
Jamie H.
United Kingdom | Reviewed on Aug 06, 2023

Vickie, was just great! She listening to our requirements and suggested activities that best suited each traveler. We had an amazing time and special thanks goes to Vickie for booking us in to our activities at just the right times so we kept missing the rush of people, which was a big concern for my family trip. Thanks so much!

Local specialist: Vickie Parrack
Vickie
Vickie Parrack
Local specialist in Wanaka | Replied on Aug 30, 2023

Thank you so much for choosing me to help with your holiday Jamie. I hope your family adored New Zealand as much as you did. I am so happy you had fun.

Take care :)

Amazing trip to Greece and INCREDIBLE service!!
Greece | Jul 24 - Aug 5, 2023

Jennifer
Jennifer P.
Santa Cruz, CA | Reviewed on Aug 06, 2023
Just returned from an amazing trip to Greece, organized through Kimkim with assistance from Eleni and Afroditi. The team put together a wonderful itinerary customized to our interests. Everything on our itinerary was wonderful, and all of the logistics were smooth, making the trip so much easier and less stressful than if we arranged everything ourselves. The accomodations were beautiful, too..., like the hotel in Santorini with the infiniti pool looking out into the Aegean, or the boutique... Read more

Just returned from an amazing trip to Greece, organized through Kimkim with assistance from Eleni and Afroditi. The team put together a wonderful itinerary customized to our interests. Everything on our itinerary was wonderful, and all of the logistics were smooth, making the trip so much easier and less stressful than if we arranged everything ourselves. The accomodations were beautiful, too..., like the hotel in Santorini with the infiniti pool looking out into the Aegean, or the boutique hotel in Chania in a historical old buiding... every accommodation was exceptional.

In particular, the service from Afroditi was beyond amazing. We ended up experiencing some bad luck on our trip, with a heat wave so intense that major tourist attractions were closed mid-day due to safety concerns, along with our daughter getting sick. Afroditi was so responsive in real time providing us with alternatives (like extra beach days to get out of the heat). Additionally, at one point we boarded the WRONG FERRY which took us to the wrong island. This was completely our fault by the way, the logistics and instructions from the team at Kimkim were spot on... While we were stuck on the wrong ferry, Afroditi made alternate arrangements so we had transportation and accommodations when we arrived, along with transportation back to the correct island so we could resume our itinerary. Since we had no wifi on the ferry, I don't know what we would have done without Afroditi's help in that situation. It was so incredibly reassuring to know that when something went wrong, that we had an expert and an advocate there ready to help us out!

I absolutely would not hesitate to use Kimkim again for any and all future trips. THANK YOU SO MUCH!

Hotel Reviews
Domus Renier Boutique Hotel
Chania, Crete

I cannot say enough great things about this hotel. Beautiful rooms, amazing location, incredible breakfasts, and wonderful service!!

Holiday Inn Athens - Airport
Athens
NLH Monastiraki
Athens
Cresanto Luxury Suites
Santorini

Quiet location on the "other" side of the island, with lovely views of the ocean, a great pool area, and amazing breakfasts, but just a 5 minute walk to jaw dropping views. Great service too!

Metropole Urban Hotel Heraklion
Iraklio
Activity Reviews
Acropolis, Private Guided Tour
Acropolis, Private Guided Tour
Athens

Wonderful tour guide that helped us navigate the crowds, and provided a much more meaningful experience with so much history!

Sunset Hiking at the Edge of Caldera
Sunset Hiking at the Edge of Caldera
Santorini

Beautiful views along a 7 mile hike.

⛵ Sunset Sailing Tour & BBQ on a luxury catamaran
⛵ Sunset Sailing Tour & BBQ on a luxury catamaran
Santorini

One of the highlights of our trip!

Knossos Palace, Private Guided Tour
Knossos Palace, Private Guided Tour
Heraklion

Fascinating history, wonderful tour guide!!

Local specialist: Afroditi Kalogerakou
Afroditi
Afroditi Kalogerakou
Local specialist in Athens, Greece | Replied on Aug 07, 2023

Dear Jennifer,

Thank you so much for your kind words & appreciation! ❤❤❤
I am very happy to hear that you enjoyed your time here despite the heatwave & the small setbacks! You were always positive about whatever I suggested! 😀
Be sure that I will be more than happy to welcome you again in the future! 🥰💖

Wishing you a wonderful rest of your summer and safe travels! 🌊⛱🌞

Warm regards from Athens,
Afroditi

Expertly curated trip by travel planner Deb Smook
South Africa | May 31 - Jun 13, 2023

Joan
Joan K.
Atlanta, GA | Reviewed on Aug 06, 2023

With our travel planner Deb Smook's impeccable guidance and insight, we had a truly remarkable, custom trip in June, 2023. Deb really heard and understood what I had envisioned for this trip for our family of four and she expertly curated a memorable and impactful adventure, far exceeding my wildest expectations. Our favorite experience was the photo Safari at the Pangolin Lodge. Deb and her support staff were 'with us' behind the scenes every single step of the way, allowing us to travel comfortably and securely thru South Africa, Botswana, Zambia and Zimbabwe.

Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Replied on Aug 07, 2023

Hello Joan

Now that I see your review, I am actually missing you! It was so incredible to plan this trip with you and to meet your family. I'm finally planning my trip to the US and it looks like I will be in Atlanta for a day or 2 in Oct. It would be great to meet up.

In the meantime, if you need us, or need to travel to Chobe, you know where to find me (:

Deb

We love to travel around and book different e...
Spain | Jun 21 - Jul 2, 2023

Christine
Christine B.
Atlanta, GA | Reviewed on Aug 06, 2023
We love to travel around and book different excursions, hikes , cooking classes, wine tours etc. I will NEVER plan that type of vacation by myself again. Especially when spending time and money, being connected with great hotels, knowing that sites are closed when we thought we could see them, getting us tickets and wonderful guides , rewriting our itinerary based on what we would like to do, saying something if what we thought was managable would not be......JUST an amazing service. From now... Read more

We love to travel around and book different excursions, hikes , cooking classes, wine tours etc. I will NEVER plan that type of vacation by myself again. Especially when spending time and money, being connected with great hotels, knowing that sites are closed when we thought we could see them, getting us tickets and wonderful guides , rewriting our itinerary based on what we would like to do, saying something if what we thought was managable would not be......JUST an amazing service. From now on we won't plan without KimKIM.

Activity Review
San Sebastian cooking class
San Sebastian cooking class
San Sebastián
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Aug 14, 2023

Thank you so much Christine for your lovely review! I am happy to hear, you enjoyed your trip this much! It was a pleasure working with you.
Warm regards,
Dalia

Our trip to Athens, Naxos, and Santorini was ...
Greece | Jul 27 - Aug 5, 2023

Katy
Katy L.
Atlanta, GA | Reviewed on Aug 06, 2023
Our trip to Athens, Naxos, and Santorini was incredible! Angela and her team were prompt and any hiccup was handled immediately. Angela was available any time day or night for questions. The hotels are tours she picked were perfect for our family and the schedule was adventurous and so fun! Read more

Our trip to Athens, Naxos, and Santorini was incredible! Angela and her team were prompt and any hiccup was handled immediately. Angela was available any time day or night for questions. The hotels are tours she picked were perfect for our family and the schedule was adventurous and so fun!

Hotel Reviews
V36 Suites Athens
Athens

Fantastic location, good service. A bit small and the bathroom was tiny. Nice large patio.

Authenticity & Character
Location
Location was perfect - lots of good restaurants close by.
Staff
Prompt and responsive.
Cleanliness & Comfort
Room was clean!
Castle Mansions
Naxos

Incredible location and adorable apartment. Separate rooms for families. Great service and just perfect!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Horizon Aeifos Suites Oia
Santorini

Absolutely amazing location and views but the cave room was dark and hot. Also the stairs are…pretty deadly. Not good for anyone old or even slightly disabled or injured.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Young Heroes: a Family Mythology Tour
Young Heroes: a Family Mythology Tour
Athens

My teen boys who usually loathe tours LOVED this one. It was informative and fun and super interesting!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Boat Tour Unique Sailing Experience to Agistri Moni Aegina with round transfers
Full Day Boat Tour Unique Sailing Experience to Agistri Moni Aegina with round transfers
Greece

It was fun and a nice way to See more of Greece.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
HS Catamaran Sunset Cruise MD
HS Catamaran Sunset Cruise MD
Santorini

Super cool experience with awesome staff!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cooking, Hiking, Snorkeling in Santorini! 2023
Cooking, Hiking, Snorkeling in Santorini! 2023
Santorini

So cool to Learn about Santorini and then cook local food with an actual Greek grandma!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Aug 06, 2023

Dear Katy, and family,

Thank you for so much for your staring your thoughts and experience of traveling traveling with us.

My team and I are here and would be more than happy to assist you with your next trip to Greece, whenever you feel the time is right. 🙂There are so much more I would love to show you!

Until then take care and have fun.

Yamas!
Angela and the GA Trips team

Our entire trip was truly wonderful. We loved...
Slovenia | Jul 9 - Jul 19, 2023

K
Kelley S.
Denver, CO | Reviewed on Aug 06, 2023

Our entire trip was truly wonderful. We loved the specialized and personal touch of our local Slovenia guide.

Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Aug 16, 2023

Hi Kelley, great to hear you loved your trip and I look forward to your next adventure with KimKim.

Morocco
Morocco | Jul 24 - Jul 30, 2023

Ron
Ron B.
Indian Trail, NC | Reviewed on Aug 06, 2023
Ilyace our guide was great! We felt so comfortable knowing he was always there for us with advice and local knowledge. We had two local guides while in Morocco for tours. Henan in Marrakech was so knowledgeable and easy to schedule however we wanted our tour to go. She led our food tour (and had such wonderful relationships with the vendors) as well as our walking tour of marrakech the next day. We had another gentlemen in Fes (sorry I am losing his name currently) who was great. I... Read more

Ilyace our guide was great! We felt so comfortable knowing he was always there for us with advice and local knowledge. We had two local guides while in Morocco for tours. Henan in Marrakech was so knowledgeable and easy to schedule however we wanted our tour to go. She led our food tour (and had such wonderful relationships with the vendors) as well as our walking tour of marrakech the next day. We had another gentlemen in Fes (sorry I am losing his name currently) who was great. I think the nature of that day was a little "sales" driven so while we enjoyed it we did feel a little pushed on purchases. We probably would have eliminated Casablanca (although the mosque was beautiful) and preferred to stay in Rabat or maybe the first night in Tangiers. All of the riads were unique, comfortable and hospitable and we would not have found these on our own. These really made the time in Morocco extra special. The hot air balloon add on was a must do and it happened to fall on our son's birthday so it was an extra special surprise for him. We just loved our time in Morocco and Kim Kim made it super easy to enjoy.

Hotel Reviews
Lina Ryad & Spa
Chefchaouen

Wonderful staff. Breakfast was delicious.

Authenticity & Character
Location
It is a walk with a lot of hills and stairs but if you can do it then it is completely worth it for the views!
Staff
Cleanliness & Comfort
Riad Fès - Relais & Châteaux
Fès

Amazing palace. The finest of details. What it lacked in views from the rooms it made up for in extra luxuries of amenities. Rooftop bar was lovely. Dinner service was expensive but expected in a hotel of this calibur.

Authenticity & Character
Location
In the old city. Again a walk but easier.
Staff
Cleanliness & Comfort
Sofitel Casablanca Tour Blanche
Casablanca

Just kind of an outdated property. Staff was just okay. Some fixtures in rooms didn't work.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Le Pèlerin
Marrakech

Such a special place led by such hospitable staff. We stayed here on my son's birthday and after a very early morning hot air ballooning followed by a city tour and then camel ride we were happy to enjoy dinner at the riad. Everything was absolutely delicious and they even arranged to have a birthday cake for my son at the end of the meal.

Authenticity & Character
Location
Again, some walking but flat.
Staff
Cleanliness & Comfort
Activity Reviews
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

Definitely pay to have the tour guide walk with you or it will not mean anything to you.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Definitely saw a lot of things and enjoyed immensely. Just a little pushy on the sales by both our guide and merchants. The luncheon restaurant was amazing this day but it ended up being the exact same food that we would later enjoy with our host family. So maybe just a little communication to differentiate a little.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dine with a local family
Dine with a local family
Morocco

This was a really special night. The family was lovely. The food was great. It was wonderful to keep our driver with us to aid in communication.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The transport everywhere was so challenging for the driver and he never failed to amaze us with his skills and know how!
Marrakesh Evening Food Tour
Marrakesh Evening Food Tour
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunrise hot air balloon ride in Marrakech
Sunrise hot air balloon ride in Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Camel Riding in Marrakech Palm Grove
Camel Riding in Marrakech Palm Grove
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Aug 06, 2023
Hello Ron, I wanted to extend my heartfelt gratitude for taking the time to share your incredible journey with us. Your review of your recent trip to Morocco truly brought a smile to our faces. We're thrilled that you had an amazing time and enjoyed the guidance of our expert guides, especially Ilyace and Henan. It's fantastic to hear that their knowledge and local insights made your journey even more special. We're absolutely delighted that Henan's remarkable flexibility enabled you to... Read more

Hello Ron,

I wanted to extend my heartfelt gratitude for taking the time to share your incredible journey with us. Your review of your recent trip to Morocco truly brought a smile to our faces. We're thrilled that you had an amazing time and enjoyed the guidance of our expert guides, especially Ilyace and Henan. It's fantastic to hear that their knowledge and local insights made your journey even more special.

We're absolutely delighted that Henan's remarkable flexibility enabled you to craft your tours exactly to your liking, allowing you to fully relish the local cuisine and immerse yourself in the enchanting allure of Marrakech. Your valuable feedback regarding your time in Fes is greatly appreciated, and we're wholeheartedly committed to refining and enhancing the experience to ensure a harmonious blend for our future travelers. The cozy riads undeniably contributed to your overall comfort and pleasure, while the hot air balloon adventure adds an element of sheer magic to the celebration of your son's birthday.

Making travel easy and enjoyable is our aim, and your positive feedback encourages us to continue delivering memorable experiences. Thank you for choosing us for your Morocco adventure, and we hope to welcome you back for more unforgettable journeys.

Warm regards,
Hamza
Original Travels

Amazing Colombia trip
Colombia | Jul 27 - Aug 3, 2023

Christopher
Christopher A.
Spain | Reviewed on Aug 06, 2023
At very short notice Margarita helped me plan an unforgettable intensive one week trip with key highlights including a street-art tour in Bogotá, hiking in the Cocora Valley, immersion in the coffee production process, and a guided visit to Comuna 13 in Medellín. The travel arrangements, local guides and drivers were all excellent. I would definitely recommend Margarita and her team. Read more

At very short notice Margarita helped me plan an unforgettable intensive one week trip with key highlights including a street-art tour in Bogotá, hiking in the Cocora Valley, immersion in the coffee production process, and a guided visit to Comuna 13 in Medellín. The travel arrangements, local guides and drivers were all excellent. I would definitely recommend Margarita and her team.

Hotel Review
Hotel Salento Real Eje Cafetero
Salento

I loved the room in this hotel... very spacious and comfortable with a balcony overlooking one of the narrow Salento streets.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Aug 07, 2023

Christopher Thank you very much for your feedback!

It was a pleasure to organize this trip for you and that you enjoyed it so much.
We hope to see you soon so you can continue falling in love with Colombia!

Espero poder verte en tu proximo Viaje por Nuestro Pais 🇨🇴

Un saludo,
Margarita

The knowledge, helpfulness, responsiveness an...
Norway | Jul 24 - Jul 28, 2023

V
valerie c.
Kensington, NY | Reviewed on Aug 06, 2023

The knowledge, helpfulness, responsiveness and flexibility the team showed was extraordinary. We had to reschedule and redesign our trip a year late. At the last minute we made changes due to a sick member of our group. They took it all in stride. Highly recommend.

Local specialist: Anna Grindevoll Strønstad
Anna
Anna Grindevoll Strønstad
Local specialist in Norway | Replied on Aug 11, 2023

Hi Valerie!
Thank you for taking the time to write a review :)
It was our pleasure helping you with your trip to Norway! Traveling can be stressful enough in itself without unforeseen things happening - we are happy we could accommodate the changes that came along the way. Hope you are all doing well!
Best wishes,
Anna

On a previous trip, we had a great experience...
Italy | Jul 29 - Aug 5, 2023

S
Sandra H.
Rolling Meadows, IL | Reviewed on Aug 06, 2023
On a previous trip, we had a great experience with kimkim, but our Italy trip was frustrating. Ariana was a high pressure sales person pushing us to book now or nothing will be available. I booked and then realized that we were being grossly overcharged for the trip. I complained and we received a partial refund. Even with the refund, the value of the trip was less than what I would have expected for what we paid. In the planning process, I inquired about using points to book our hotel... Read more

On a previous trip, we had a great experience with kimkim, but our Italy trip was frustrating. Ariana was a high pressure sales person pushing us to book now or nothing will be available. I booked and then realized that we were being grossly overcharged for the trip. I complained and we received a partial refund. Even with the refund, the value of the trip was less than what I would have expected for what we paid.

In the planning process, I inquired about using points to book our hotel rooms and was told this would not be a problem and I booked our Sorrento hotel with points. I later inquired about doing the same for Naples and was told it would not be possible and they usually don’t allow this at all.

Our trip to Pompeii and Vesuvius was originally planned to be a small group boat tour with wine tasting and lunch included. 2-3 weeks after booking the trip, Arianna told us the boat trip was sold out. We were booked on a large tour buss, no lunch, no guide at Vesuvius. I would have never signed up for a large group tour.

While we had transfers booked to/from airport, train, ferry. Our tours did not include pickup/drop off at the hotel. This was a surprise and disappointment.

Hotel Review
Rinuccini Relais Hotel
Naples

When we arrived at the exterior door for this hotel my heart sank. The rusty and graffiti covered entrance to the palazzo is not inviting and looks like the hotel should be a dump. Fortunately the hotel itself is charming, spacious, and clean.

Authenticity & Character
Charming
Location
This was a little far from our tours and the sea.
Staff
Amazing customer service
Cleanliness & Comfort
Activity Reviews
Private Walking Tour of Naples
Private Walking Tour of Naples
Italy
Quality of Experience
Guides, Drivers and Staff
Very knowledgeable guide
Full Day Tour to Pompeii and Vesuvius from Sorrento
Full Day Tour to Pompeii and Vesuvius from Sorrento
Italy

This was a large group tour on a tour bus. Pompeii was nice but no guide to tell anything about Vesuvius.

Quality of Experience
Smaller group, or private guide. No bathrooms available at Vesuvius
Guides, Drivers and Staff
Transport
Large tour bus
Amalfi coast boat tour from Sorrento (Amalfi & Positano)
Amalfi coast boat tour from Sorrento (Amalfi & Positano)
Italy

A must of visiting the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Naples Pizza Tour
Naples Pizza Tour
Naples

Nice tour but more food than expected!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Aug 09, 2023
Hi Sandra,
thank you for your review and I am sorry to read this. To answer your comments:
- Regarding the hotel points, we cannot access private credits for hotels as it is a matter of privacy and there are direct agreements between customers and hotel chains. We usually prefer locally managed boutique accommodations, also to give a 100% authentic experience;
- We are sorry for the Pompeii and Vesuvius tour, the description was detailed with the list of what was included. Also in this case...
Read more

Hi Sandra,
thank you for your review and I am sorry to read this. To answer your comments:

- Regarding the hotel points, we cannot access private credits for hotels as it is a matter of privacy and there are direct agreements between customers and hotel chains. We usually prefer locally managed boutique accommodations, also to give a 100% authentic experience;
- We are sorry for the Pompeii and Vesuvius tour, the description was detailed with the list of what was included. Also in this case we have sent compensation for the difference in experience previously included;
- Every service included was specified in the itinerary from the beginning, specifically whether the tours included pickup/drop off at the hotel;
- For the other tours, such as the Private Walking Tour of Naples, the Amalfi coast boat tour from Sorrento and the Naples Pizza Tour, I am pleased to know that they were appreciated;
- Concerning our fee, please also keep in mind that when booking through a full-service, you receive high-touch customer service that you would not expect when booking as individual services, or via online agencies like Expedia. This includes:
* Trip planning expertise and custom itinerary design
* 24x7 support throughout your journey should any issues arise, 2 emergency numbers
* Operational and logistical support throughout, including triple checking all arrangements prior to your arrival; any last-minute changes necessary due to flight delays, inclement weather, etc.
* An app to handle all details while traveling and to communicate with us 24H.
We believe our prices are fair based on this, and many of our travelers agree, leaving great reviews.

Have a great day and future travels!

We had a great trip. Saw lots of beautiful s...
Norway | Jul 30 - Aug 4, 2023

K
Kathryn G.
Wellesley, MA | Reviewed on Aug 06, 2023
We had a great trip. Saw lots of beautiful scenery and enjoyed the planned activities, the fjord sauna in Flom being a highlight for our family - jumping off the sauna into the fjord and warming up again in our private sauna was a real treat. Kirsta did a great job planning this and she and her team were helpful and very responsive with questions along the way. My one complaint was the way KimKim addresses the pricing of the trip. There was no itemization, so it was hard to figure out how... Read more

We had a great trip. Saw lots of beautiful scenery and enjoyed the planned activities, the fjord sauna in Flom being a highlight for our family - jumping off the sauna into the fjord and warming up again in our private sauna was a real treat. Kirsta did a great job planning this and she and her team were helpful and very responsive with questions along the way.

My one complaint was the way KimKim addresses the pricing of the trip. There was no itemization, so it was hard to figure out how much the trip cost vs. the added cost of the service provided by KimKim. It was a very expensive trip, and I think if I had been able to plan it myself, I could have saved about half the cost (though, again, it is difficult to confirm that since I did not receive any itemization).

Hotel Reviews
Kviknes Hotel
Balestrand

Gorgeous views of the fjord. Wonderful deck outside to enjoy drinks and the views. Great service. We had fun swimming in the fjord near the hotel. Felt like a walk back in time.

Authenticity & Character
Felt like a walk back in time.
Location
Beautiful spot on the fjord with tremendous views.
Staff
Very attentive staff.
Cleanliness & Comfort
Hotel Brosundet
Ålesund

Gorgeous hotel. Great views and location. Beautiful spot for breakfast. Pillows were not great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean. Could use better pillows.
Gudvangen Fjordtell
Gudvangen

Beautiful spot at the end of the fjord, but nothing around it. The hotel was neat with the ceiling windows (could see the mountains) but made it a little harder to sleep at night since it was so bright in the summer. Also, the hotel itself is a bit tired - needs an upgrade. Breakfast was nothing special. One of our rooms had a door in the shower which led to an unlocked storage room, which we found a little creepy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Needs some upgrades - felt a little old.
Local specialist: Krista Muuk
Krista
Krista Muuk
Local specialist in Kristiansand | Replied on Aug 14, 2023

Hi Kathryn!
Thank you for this lovely review on behalf of the entire team!
I am glad you had an amazing experience here and it was a pleasure working with you!
Greetings from Norway!
Krista

Cairo Weekend - July 2023
Egypt | Jul 27 - Jul 30, 2023

Caitlin
Caitlin M.
Norwalk, CA | Reviewed on Aug 06, 2023
We had a wonderful experience with our trip to Cairo. It was relatively last minute, and Amr was great in working with us to make sure that we saw what we wanted within our budget. On the ground in Cairo, Mohammed was wonderful with helping us with our arrival and departure from the airport, including making sure that our visas were all handled properly and quickly. Mina also greeted us upon arrival to ensure that we made it safely into to city and to our airport. The majority of our... Read more

We had a wonderful experience with our trip to Cairo. It was relatively last minute, and Amr was great in working with us to make sure that we saw what we wanted within our budget. On the ground in Cairo, Mohammed was wonderful with helping us with our arrival and departure from the airport, including making sure that our visas were all handled properly and quickly. Mina also greeted us upon arrival to ensure that we made it safely into to city and to our airport.

The majority of our time was spend with our wonderful driver, Hassan, and our wonderful guide, Hagar. Both were always extremely punctual. We don't know what we would have done with Hassan getting us around as we would not have been up for driving! He made our trip very safe and comfortable. Hagar was an incredible source of information on Egyptian history and culture, and she was a pleasure to spend time with in general. She was very attentive to our needs and requests (for example, she adapted our original itinerary so that we could visit the Khan El-khalili Bzaar, which was not part of the original plan), she always anticipated our wanting water, coffees, snacks, etc., and she always made sure to ask that we were seeing everything that we wanted and getting all of the information that we were curious about and more.

We were in Cairo for such a short visit that we will definitely need to return, and we would hope to work with the same group again.

Local specialist: Amr Ali
Amr
Amr Ali
Local specialist in Cairo | Replied on Oct 06, 2023

Thank you so much Caitlin for taking the time to share your wonderful experience and kind words about your recent trip to Cairo. We're absolutely thrilled that you had such an amazing time, and it warms our hearts to hear your positive feedback. Looking forward to seeing you again in Egypt!

We had a fantastic time. Very much appreciat...
Norway | Jul 29 - Aug 5, 2023

D
Diana D.
Clayton, MO | Reviewed on Aug 06, 2023

We had a fantastic time. Very much appreciate the help, notes, and all the arrangements that you made. Thanks so much!

Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Aug 07, 2023

Dear Diana,
Thank you so much for your feedback! Our team is delighted you had a fantastic time here in Norway!
It was a pleasure working with you!
My very best,
Mar

We had an incredible trip organised by Trang....
Vietnam | Jun 5 - Jun 19, 2023

Ellen
Ellen G.
United Kingdom | Reviewed on Aug 06, 2023
We had an incredible trip organised by Trang. From our first interactions she responded quickly to all communication, answering questions, making suggestions & changes to itineraries.
Our three guides, Nhan, My & Da Lat we're great, really friendly, helpful & very knowledgeable. They ensured everything ran smoothly, recommended restaurants and really ensured our trip was enjoyable. They were so interesting to talk to about Vietnam, its history & life today.
We enjoyed all the places we...
Read more

We had an incredible trip organised by Trang. From our first interactions she responded quickly to all communication, answering questions, making suggestions & changes to itineraries.
Our three guides, Nhan, My & Da Lat we're great, really friendly, helpful & very knowledgeable. They ensured everything ran smoothly, recommended restaurants and really ensured our trip was enjoyable. They were so interesting to talk to about Vietnam, its history & life today.
We enjoyed all the places we visited, although we were disappointed with the floating market, more tourists than anything else!
Vietnam is an incredible country & we would definitely go back. We would definitely use Kim Kim & Asia Adventure again.

Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Aug 09, 2023

Hi Ellen,

Thank you much for your review and I’m so glad to be your local journey planner to have this chance to host your trip. I hope to see you again on your next trip to Vietnam and South-East Asia

Wish you all the best in life!

Best regards
Trang

A dream come true
Norway | Jul 16 - Jul 29, 2023

Russell
Russell M.
Logan, UT | Reviewed on Aug 06, 2023
Everything went great. It was so well organized. Easy access to all of our confirmation numbers and passes for the planned activities. The recommended activities were all amazing. The weather prevented our helicopter experience in Ålesund which was unfortunate, but the team was great in getting us a refund. The same with switching hotels. We are so grateful for the help planning. It saved us a bunch of time upfront and gave is peace of mind throughout the trip. Read more

Everything went great. It was so well organized. Easy access to all of our confirmation numbers and passes for the planned activities. The recommended activities were all amazing. The weather prevented our helicopter experience in Ålesund which was unfortunate, but the team was great in getting us a refund. The same with switching hotels. We are so grateful for the help planning. It saved us a bunch of time upfront and gave is peace of mind throughout the trip.

Hotel Reviews
Hotel Continental
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tyssedal Hotel
Tyssedal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Voss
Voss
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clarion Collection Hotel Havnekontoret
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ms Nordkapp
Tromsø
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Union
Geiranger
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Brosundet
Ålesund
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Bellevue
ÅNDALSNES
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Hotel & Conference Centre Oslo Airport
Gardermoen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whitewater Rafting in Raundal River
Whitewater Rafting in Raundal River
Voss

Beautiful river with great guides

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hike to Trolltunga
Guided Hike to Trolltunga
Odda

An adventure worth doing.

Quality of Experience
Guides, Drivers and Staff
Transport
E-Mountain Bike Guided Tour
E-Mountain Bike Guided Tour
Voss

More advanced downhill than expected but beautiful and way fun.

Quality of Experience
Guides, Drivers and Staff
Hot Tubs at Voss Rafting
Hot Tubs at Voss Rafting
Norway

Nice place but not overly special. Hot tubs in a beautiful area but water temperature not hot enough.

Quality of Experience
Romsdalsstigen Via Ferrata - West Wall
Romsdalsstigen Via Ferrata - West Wall
Åndalsnes

Such a great experience. Recommended highly if you have the physical strength to do it. Safe. Beautiful

Quality of Experience
Guides, Drivers and Staff
Naturpark (Via Ferrata & Zipline) Geiranger
Naturpark (Via Ferrata & Zipline) Geiranger
Geiranger

So pretty. Straight forward. Not overly challenging. Great to self guide most of it and control your own pace.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Ethel Laul
Ethel
Ethel Laul
Local specialist in Norway | Replied on Aug 14, 2023

Many thanks for taking the time to write your feedback. I can see from the pictures you shared that you had a wonderful trip. I'm so glad I managed to make your trip worry-free and that you felt comfortable working with us.
I hope the memories made on the trip will stay with you for a long time.

All the best,
Ethel

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.