Kimkim Trip Reviews

4.8
Based on 20,398 ratings
Read 20,398 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Very smooth trip to Lisbon!
Portugal | May 22 - Jun 2, 2024

Kailey
Kailey L.
Mineola, NY | Reviewed on Jun 03, 2024
Very smooth trip to Lisbon! We had a great time in Portugal- we only stayed in Lisbon, but had a wonderful day trip to Sintra as well. Pedro had everything organized for us so the trip was a breeze! Read more

Very smooth trip to Lisbon!

We had a great time in Portugal- we only stayed in Lisbon, but had a wonderful day trip to Sintra as well. Pedro had everything organized for us so the trip was a breeze!

Hotel Review
Heritage Avenida Liberdade
Lisboa

We loved this hotel- rooms were spacious and got very cool/dark. And it had a wonderful breakfast every morning! Snacks and water left in the lobby throughout the day were nice touches too.

Authenticity & Character
Location
Walking distance to almost everywhere we wanted to go!
Staff
Cleanliness & Comfort
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 03, 2024

Dear Kailey,
Thank you so much for your lovely feedback and comments on your trip.
Knowing you had a smooth trip really means a lot to me.
Thank you so much :)
Your friend in Portugal - Pedro

Machu Picchu should be on your bucket list.
Peru | May 25 - May 31, 2024

Dorothy
Dorothy J.
Aurora, IL | Reviewed on Jun 03, 2024
All of our guides were excellent. The experience felt like a land cruise. I never felt lost or uncomfortable. People were available to welcome us at each stop and bring us to our next location. Irving met us in Cusco. He gave us many good insights regarding what we could expect. He brought us to local restaurants and an animal sanctuary. Javier was our guide in Machu Picchu. He was extremely knowledgeable of the history and patient with my walking speed. He also helped us a great deal to get... Read more

All of our guides were excellent. The experience felt like a land cruise. I never felt lost or uncomfortable. People were available to welcome us at each stop and bring us to our next location. Irving met us in Cusco. He gave us many good insights regarding what we could expect. He brought us to local restaurants and an animal sanctuary. Javier was our guide in Machu Picchu. He was extremely knowledgeable of the history and patient with my walking speed. He also helped us a great deal to get fantastic photos. Felix brought us through Puno. He also helped us navigate local customs. I learned so much about Peru. The views were breathtaking. I loved all of the trains. It was a wonderful way to experience the Andes. The food and service were also very good. We enjoyed the hotel accommodations. Next time, we will spend additional days in Cusco and Machu Picchu to truly take advantage of everything there is to learn. I wish I had planned more time. I will have to come back.

Hotel Reviews
Aranwa Sacred Valley
Urubamba

This facility is a resort hideaway. I would have needed more time to evaluate all that it had to offer.

Authenticity & Character
The grounds were beautiful.
Location
Cleanliness & Comfort
The suite was spacious and fully loaded with a rainwater shower and spa tub.
Holiday Inn Lima Airport
Lima

It was easy to get to the transportation. The rooms were spacious and clean. Breakfast was delicious.

Authenticity & Character
Typical for a Holiday Inn.
Location
Close to the airport.
Staff
Cleanliness & Comfort
Very nice bathroom.
GHL Hotel Lago Titicaca Puno
Lago Titicaca, Puno

The room was cold, and had a space heater that was not adequate for the room size. While the hotel was far from downtown, the upside was that it was located on Lake Titikaka so taking the boat tour was very easy because there was a dock at the hotel. Our room was on the second floor and there was no elevator which was difficult for people with disabilities. We also had to walk outside and downstairs to reach the dining room.

Casa Andina Premium Cusco
Cusco

I wish I could have spent more time at this location. The hotel had so much to offer, but I was only there for one night and had to leave early in the morning. The rooms were vintage like an old palace. It's location was near the center so it was easy to walk around.

Casa del Sol
Machu Picchu

The rooms on the back of the hotel have beautiful views. Unfortunately, we had a room that was facing a construction site across the street. We had a lot of dust so we couldn't open the window and a lot of noise. The restaurant staff was very polite, but they got our dinner orders wrong and the mushroom risotto which two of us were served, but had not ordered, was not very good.

Authenticity & Character
The hotel had beautiful natural wood.
Location
Close to the train station and the bus to Machu Picchu.
Staff
They were very polite.
Cleanliness & Comfort
The bathroom was remodeled. I liked the shower.
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jun 04, 2024

Hi Dorothy,
Thanks for taking the time to leave such a great review!
I'll share this with our guides and team.
Please take care, and let me know if we can help you in the future!
kind regards.
Liz.

Move South Africa to the top of your list
South Africa | May 17 - Jun 2, 2024

Ann
Ann B.
Granbury, TX | Reviewed on Jun 03, 2024
I cannot thank the Wildr.Africa team enough for the trip of a lifetime. South Africa was exquisite! Beautiful topography, animals, interiors (!!), fabulous food and wine. I am thankful I found kimkim who connected me to a great team on the ground in my destination. There is literally no reason to pay a US front company when all the expertise comes from the local team. Anne Marie and her team were excellent communicators both via the app and via what’s app despite the time difference.... Read more

I cannot thank the Wildr.Africa team enough for the trip of a lifetime. South Africa was exquisite! Beautiful topography, animals, interiors (!!), fabulous food and wine.

I am thankful I found kimkim who connected me to a great team on the ground in my destination. There is literally no reason to pay a US front company when all the expertise comes from the local team.

Anne Marie and her team were excellent communicators both via the app and via what’s app despite the time difference. They kept the planning process moving and helped me make decisions without overwhelm.

They understood my priorities for the trip and worked within those parameters to create the perfect trip for us.

All drivers, guides, and accommodations were seamless, and they helped us work through any challenges that arose. We are so grateful!

Many fabulous people to mention:
Walkers beach: maya, jane
Robberg hike
Monkeyland
Peninsula tour
Earthstompers: Rachelle
Babylonstoren
La Cotte farm
Pearl valley golf and spa
Walkers plain: James, roan, Clarence, zoli
… and of course Debra, Anne- marie and Cornelia without whom none of this would have happened.

Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Jun 04, 2024

Hello Ann

Oh wow, thank you so much for the great review! It was absolutely lovely to work with you to plan this trip. It is travelers like you that make us love our jobs!

I am very happy that I got to meet you and the family in Franschhoek. You are such an amazing family. Hopefully you will be back one day.

Warm greetings
Anna-marie

Great Trip.
Ireland | May 22 - May 31, 2024

M
Mary P.
Denver, CO | Reviewed on Jun 03, 2024
My daughter and granddaughter and I took a self drive trip in Ireland. We chose to experience the West coast from the Dingle Peninsula north to Galway. We flew into Shannon which was the perfect airport for us American drivers to start. We used the GPS on my iPhone for navigation. Used ApplePlay instead of Google, although Google works too, and was spot on everywhere we wanted to go. We went off the beaten path many times. Planning was great, until it was not. My original contact ... Read more

My daughter and granddaughter and I took a self drive trip in Ireland. We chose to experience the West coast from the Dingle Peninsula north to Galway. We flew into Shannon which was the perfect airport for us American drivers to start. We used the GPS on my iPhone for navigation. Used ApplePlay instead of Google, although Google works too, and was spot on everywhere we wanted to go. We went off the beaten path many times. Planning was great, until it was not. My original contact listened to what I wanted the trip to look like, planned an itinerary that was not the normal cookie cutter trip, found lodging where we had a triple rom, sent her a glowing review, made final payment then she went silent. I had a question that went unanswered, finally called Kim Kim to get my question answered also had to call the get my vouchers and tickets 10 days before we left. At that point I was put in contact with Svetlana and she was amazing. I understand life happens and things get off track. All my correspondence was going thru the company system, and when my original travel agent was not longer doing her job, I should have been assigned a new contact not my having to make phone calls asking for help. I chose KimKim because I had a great experience planning a trip to Nepal then Covid hit and cancelled the trip. Yes I would use Kimkim again but could not give a 5 star review.

Activity Review
Farewell
Farewell
Ireland
Local specialist: Svetlana Frolova

Thank you for planning a wonderful trip
Scotland | May 15 - May 30, 2024

P
Pei, Jack, Nolan N.
San Jose, CA | Reviewed on Jun 03, 2024
Hi Luigi, Thank you for planning a wonderful trip for us. Overall, working with you was great and we had a wonderful time with a couple of exceptions that I mention later. Your itinerary gave us a Scotland experience we would never have come up with on our own. Your daily updates during the trip helped set the context for the day, and our guides were knowledgeable, personable, and accommodating. We feel like we came away with wonderful memories and a more tangible feel for Scottish... Read more

Hi Luigi,

Thank you for planning a wonderful trip for us. Overall, working with you was great and we had a wonderful time with a couple of exceptions that I mention later. Your itinerary gave us a Scotland experience we would never have come up with on our own. Your daily updates during the trip helped set the context for the day, and our guides were knowledgeable, personable, and accommodating. We feel like we came away with wonderful memories and a more tangible feel for Scottish history, culture, and the landscape.

All the scheduled activities and sites were amazing, and I could write about each one. In the interest of brevity, I’ll keep it to a couple.

The Farm of Kinaldy Shetland and Valais sheep was a highlight. Julie was a wonderful host and was happy to answer any and all questions. She let us interact with the sheep, wander around her field to take as many photos as we like, and even try our hands at sheering. The sheep are very people-friendly. We also got to see two highland cows she acquired recently. I would recommend this experience to anyone interested in sheep if they don’t mind getting their shoes a bit muddy.

Cawdor Castle was another highlight. The gardens, in particular, were spectacular, bursting with spring colors. Given all the blooming flowers, we spent more time than I expected in gardens during this trip. I recommend people intentionally allocate time for gardens when touring in late May.

The main issues we had during the trip were with two hotels. The first was Inverlochy Castle. A pipe broke and flooded our room around midnight. We had to call the front desk multiple times before they sent anyone to help us because the night porter could not reach the manager. After much insistence from me, they moved us to two other rooms. This process took about an hour because we had to dress, pack, and move to rooms across the site in the main building (our original room was in the old guard house by the road). We did not sleep well that night. When we checked out the next morning, I thought they would compensate us somehow, but the manager did not even mention the incident. When I brought it up, they said they had moved us to new rooms, so they viewed that as sufficient. This was a shocking response from a supposedly 5-star hotel, given what had happened. I would not recommend this hotel.

The second hotel issue was more minor. Our breakfast was not included in the Waldorf stay, and we had to pay for it, even though the itinerary said it was included.

If there is a way for us to be compensated for either of the hotel issues, please let us know.

I hope this information is helpful. Again, thank you for helping us with a wonderful trip.

Sincerely,
Jack, Pei, and Nolan

Local specialist: Luigi Pasiani
Luigi
Luigi Pasiani
Local specialist in Edinburgh | Replied on Jun 03, 2024
Dear Jack, Pei, and Nolan, Thank you for the positive review you were kind enough to write. I am very sorry for the unfortunate event at Inverlochy Castle.
I agree with you that while an unfortunate incident can occur, the hotel's delayed reaction and lack of goodwill gesture are certainly to be condemned.
I have just written to the hotel management, although I honestly do not expect them to take any action. Such behaviour will influence my future choices. I am as surprised as you are... Read more

Dear Jack, Pei, and Nolan,

Thank you for the positive review you were kind enough to write. I am very sorry for the unfortunate event at Inverlochy Castle.
I agree with you that while an unfortunate incident can occur, the hotel's delayed reaction and lack of goodwill gesture are certainly to be condemned.

I have just written to the hotel management, although I honestly do not expect them to take any action. Such behaviour will influence my future choices.

I am as surprised as you are about the breakfast at the Waldorf, given that it is always included everywhere. I might have made a mistake, so if you could let me know how much you spent, I would be happy to reimburse you promptly.

I am glad that the other experiences were satisfactory. Thank you for the genuine review. The process of improving services must be continuous, and it is only thanks to people like you that we can improve and strive to meet our guests' expectations.

Thank you again from the bottom of my heart.

Sincerely,
Luigi

Our recent journey through Spain and Portugal...
Portugal | May 19 - May 29, 2024

M
Michelle L.
Cupertino, CA | Reviewed on Jun 03, 2024
Our recent journey through Spain and Portugal was nothing short of magical, starting with the vibrant city of Madrid. Our guide, Hector, provided a fantastic 3-hour tour of Madrid's charming neighborhoods. One of the highlights was discovering a hidden gem in Plaza del Conde de Miranda: the Monasterio del Corpus Christi. Here, we got a delightful surprise—delicious cookies baked by cloistered nuns who are forbidden to communicate with the outside world. This monastery, in operation since... Read more

Our recent journey through Spain and Portugal was nothing short of magical, starting with the vibrant city of Madrid. Our guide, Hector, provided a fantastic 3-hour tour of Madrid's charming neighborhoods. One of the highlights was discovering a hidden gem in Plaza del Conde de Miranda: the Monasterio del Corpus Christi. Here, we got a delightful surprise—delicious cookies baked by cloistered nuns who are forbidden to communicate with the outside world. This monastery, in operation since 1607, now shares its sweet treats with the public. This unique and delicious experience is a must-see!

Next, we journeyed to the historic city of Toledo, where the Gothic cathedrals left us in awe. We then headed south to Seville, indulging in tapas for days and soaking in the passionate rhythms of a mesmerizing flamenco show.

Crossing into Portugal, we found ourselves in the coastal paradise of Lagos, where relaxation by the pool and rooftop drinks became our daily routine. Our adventure concluded in Lisbon, a city that captivated us with its stunning palaces, bustling sounds, and a heartfelt fado show. One of the highlights was an exhilarating off-road trip to the high mountaintops, offering breathtaking views of Portugal’s natural beauty.

From the bustling streets of Madrid to the serene landscapes of Portugal, this trip was an unforgettable blend of history, culture, and relaxation. Thank you Rita and the KimKim team for taking what could have been a very time-consuming process to organize and made it easy to enjoy.

Activity Reviews
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
The Soul of Lisbon: Fado Dinner Experience
The Soul of Lisbon: Fado Dinner Experience
Portugal
Quality of Experience
Food
Explore Lisbon by Electric Tuk-Tuk
Explore Lisbon by Electric Tuk-Tuk
Portugal
Quality of Experience
Guides, Drivers and Staff
Discover Rural Algarve on a 4WD
Discover Rural Algarve on a 4WD
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Monumental Seville on Foot & Visit Real Alcázar
Monumental Seville on Foot & Visit Real Alcázar
Seville
Quality of Experience
Guides, Drivers and Staff
An Evening of Flamenco
An Evening of Flamenco
Spain
Quality of Experience
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid
Quality of Experience
Guides, Drivers and Staff
Tapas & Tradition: A Madrileño Evening
Tapas & Tradition: A Madrileño Evening
Madrid
Quality of Experience
Food
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Jun 06, 2024

Hi Michelle, thank you for taking the time to submit your comments! We appreciate your kind words, and I am happy you had a wonderful time in Spain & Portugal. I hope to work together in the future for another adventure in Italy Portugal, Spain and/or Morocco 🥰 All my best, Rita

We just came back from a 9 day trip to Italy ...
Italy | May 21 - May 29, 2024

Alexandra
Alexandra Q.
Newark, NJ | Reviewed on Jun 03, 2024
We just came back from a 9 day trip to Italy and we had an amazing time. Elisa was the perfect trip planner and was an absolute pleasure to work with before the trip and when we were in Italy. She arranged for amazing tours while we were in Florence and Rome. We also took day trips to Tuscany and Tivoli which were fabulous suggestions. We had personal tour guides all throughout the trip which made the difference. We could see things at our own pace and got to ask a lot of questions to... Read more

We just came back from a 9 day trip to Italy and we had an amazing time. Elisa was the perfect trip planner and was an absolute pleasure to work with before the trip and when we were in Italy. She arranged for amazing tours while we were in Florence and Rome. We also took day trips to Tuscany and Tivoli which were fabulous suggestions. We had personal tour guides all throughout the trip which made the difference. We could see things at our own pace and got to ask a lot of questions to get a deeper sense of the history. As true of any trip, we had snafu with a tour, but Elisa was available to help us immediately. She emailed us on a Saturday night to make sure that everything was worked out. She went above and beyond to make sure that our trip was a fantastic one and we are so appreciative to Elisa for everything. We can't wait to plan another trip to Europe soon, and will definitely use Kim Kim again.

Local specialist: Elisa Sciabica

Not worth the splurge. Better off booking elsewhere.
Morocco | May 28 - Jun 2, 2024

Lisa
Lisa A.
France | Reviewed on Jun 03, 2024
We loved our time in Morroco and have memories for a lifetime. We met some wonderful people along the way and thought everyone introduced to us by KimKim was very nice. However, I would not recommend using this service. We are easygoing travelers and can roll with imperfections, but this was just not worth the money. We totally understand they are offering a service and have to mark everything up, but the service wasn't good enough to justify what we paid. One tour guide out of three was... Read more

We loved our time in Morroco and have memories for a lifetime. We met some wonderful people along the way and thought everyone introduced to us by KimKim was very nice. However, I would not recommend using this service. We are easygoing travelers and can roll with imperfections, but this was just not worth the money. We totally understand they are offering a service and have to mark everything up, but the service wasn't good enough to justify what we paid. One tour guide out of three was stellar (Youseff in Rabat was phenomenal!). One hotel out of three was really lovely. For the hotel in Casablanca, we were put on one of the floors that had not been remodeled. The carpet smelled terrible, the furnishings were old and the room was small. I asked the front desk if some floors were better than others and she said yes but for the "level" we had been booked at we were not being given a premium room. They moved us to another floor with a bigger room and while the smell was better, it wasn't newly renovated. We're not sure what happened with that. Our driver was SO nice, and we liked him a lot, but he barely spoke English, so we couldn't ask him questions about anything we were seeing along the way which felt like such a shame. We only found out the driver wouldn't speak English after we booked and we received more details about the trip. Again, we're easygoing and we're certainly not mad at anyone for not speaking English well (as an American, I'm embarrassed for not speaking any other languages), but since we were paying so much, we figured we'd be really taken care of. Aside from that, one of the tour guides we had admitted to us that our driver was nice but didn't seem experienced and should have handled a couple of things differently with coordination and knowing where to go. We still tipped him well and liked him, we just didn't feel the service matched up to what we paid (which was a LOT). Long story short, we could have booked this trip for about 1/3rd of the price and hired a local driver and tour guide directly and been just as well off. It's our fault for booking last minute and doing it too quickly without asking more questions. So I'm mad at myself more than anything. Just do yourself a favor and really dive in and understand what you're booking so you can feel good about your purchase. We certainly did not.

Activity Review
Guided Tour in Fes
Guided Tour in Fes
Fes

Youseff was phenomenal! He spoke English really well, which was helpful to us and he was super knowledgeable and personable. We'd HIGHLY recommend him to anyone. Our tour was only 3 hours, though, so I am not sure why this description says 6 hours. But all the same, we really liked him.

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Nov 20, 2024
Dear Lisa, Thanks a lot for your valuable and detailed review of your trip to Morocco. I'm so glad to hear you enjoyed your 6-day trip and that you had memorable moments during your time in my beautiful country. It's a pleasure that the guides provided great services, especially Youssef in Rabat. I'll make sure your comments are shared with everyone to keep delivering well! On the other hand, I totally understand some other elements didn't meet your expectations. I wish I had received your... Read more

Dear Lisa,

Thanks a lot for your valuable and detailed review of your trip to Morocco.

I'm so glad to hear you enjoyed your 6-day trip and that you had memorable moments during your time in my beautiful country. It's a pleasure that the guides provided great services, especially Youssef in Rabat. I'll make sure your comments are shared with everyone to keep delivering well!

On the other hand, I totally understand some other elements didn't meet your expectations. I wish I had received your feedback instantly to intervene with the driver's language issue; the same for the selected hotel in Casablanca which is by the way one of the best luxurious options in the city.

Speaking about the price, I believe that feeling was created probably due to the last-minute cancelation of your accommodation in Marrakech a day before your arrival following your wishes to splurge more money on a luxury choice on your own.

Your feedback is invaluable and will help us improve, especially regarding clear communication about accommodations and driver expectations.

Best,
Hakim

responsive, supportive, knowledgeable professionals
Italy | May 22 - Jun 2, 2024

Janice
Janice C.
North Atlanta, GA | Reviewed on Jun 03, 2024

Kimkim meshed their two week portion of our trip to Venice, Florence and Rome with our four existing Airbnb reservations and our 8-day Vermont Biking Tour in the Alpine Valleys of Slovenia, Austria, and Italy that ended in Salzburg .

Most useful was Kimkim problem solving when the unexpected occurred and when we needed to alter our schedule due to unforeseen events.

We were able to maximize our vacation and reduce stress as Kimkim provided daily communication and support.

Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Jun 03, 2024

Grazie mille Janice!! I am glad to read this nice review. It was a pleasure planning your trip. We are looking forward to assisting with the plan of your future vacations!

We travelled a long way to see Mexico but the overall feeling of the tour arrangements was underwhelming.
Mexico | May 17 - May 30, 2024

H
HOE YIN C.
Singapore | Reviewed on Jun 03, 2024
Rene was prompt, clear and professional in attending to my questions prior to the trip. This is consistent with other travel agents that I have used for other countries. I found out quite late that one of the hotels did not have air-conditioning and hence wanted a change. We ended up cancelling the hotel booking by Rene and I booking the hotel myself using Booking.com. Rene refunded me the "cost"of the hotel but refused to provide a breakdown of how he arrive at the refund amount which I... Read more

Rene was prompt, clear and professional in attending to my questions prior to the trip. This is consistent with other travel agents that I have used for other countries. I found out quite late that one of the hotels did not have air-conditioning and hence wanted a change. We ended up cancelling the hotel booking by Rene and I booking the hotel myself using Booking.com. Rene refunded me the "cost"of the hotel but refused to provide a breakdown of how he arrive at the refund amount which I thought was a bit on the low side.

Things also didn't go so well with the 'Trip Support' (the Rutopia team) during the trip itself. The team have to check with 3rd party providers most of the time and takes a while to respond to changing situations or questions. Some examples of areas that definitely needs improvement:

1) Drivers were late on 3 instances. Once by 0.5hr (we woke up early to be picked up at 5am for the hot air ballon tour but the driver came at 5.30am) and a second time by 10mins (we had landed at Cancun airport but the driver only showed up later) and a third time by almost 1hr (after we took the ferry from Holbox back to Chiquila). In the 3rd instance, my family was left standing in the open at the entrance of the jetty waiting for the driver for 1hr. To escape the hot sunny weather, we had to seek shelter at a nearby public toilet! When the driver eventually showed up, he expected us to go find his van which was supposedly parked in front of some restaurant instead of coming directly to our location at the entrance of the jetty. The driver also picked up an additional passenger along the way without explaining why (is this appropriate for safety reasons?)!

2) I reminded 'Trip Support' before the trip and a few times during the trip that we are a family of 4 adults with big luggages. However, they still arrange for small cars to pick us up on a few occasions. We were told that this is what the 'package' provides for which I am very surprised given that this is not a budget tour package! We have to spend time figuring how to fit all the luggage into the car as well as squeeze 4 adults into a small car for long journeys. I find it most unacceptable when there are no shortage of vans or big SUVs in Mexico and other travellers in smaller groups are travelling in comfort in larger SUVs and vans. I have used travel agents in the US, South America, Europe and Asia and they are all able to ensure that my family travels in comfort when it comes to transportation but the experience in Mexico is definitely below par.

3) We were booked into Ventus Ha Resort at Puerto Morelos for 1 night. However, we were not told beforehand that we were booked into 1 room instead of 2 rooms. We only found out when we checked in at the resort. Although the room at Ventus Ha are a little bit bigger, it will be normal expectation for us to be given 2 rooms which is the arrangement for all our other hotels during the trip. As we were given 1 room, the resort only provided 2 complimentary wifi access and we can't even share the access as they are fixed to 1 person each! The 4 of us have to squeeze into 2 double beds for the night and a single toilet. It's a beautify resort but our experience was sub-par due to the arrangements.

4) There were huge demonstrations along the main streets of Mexico City and in Zocalo Square due to the elections but the travel agent did not give us any warning or advise beforehand or did not do anything to adjust the itinerary to help us avoid the crowds or disruptions. During the tour of historic Mexico City on May 19, the tour guide did her best to navigate through the rowdy crowd in Zocalo Square and the surrounding streets but I feel that the travel agent should have switched the tour to another day given that we had multiple days in Mexico City and the date of the political rally in Zocalo Square on May 19 is known beforehand. When I requested to stay 1 more night in Mexico City on May 29 in a hotel next to Zocalo Square, the tour agent also didn't advise me that there will be a big political rally at the square on that day and the roads surrounding the square will be closed. We had to walk 45mins out from our hotel in order to get an Uber to travel out of the area. In fact, our hotel had to roll down the metal shutters in its front entrance in order to protect the premise from the rowdy crowd. For basic security and safety reasons, these are things which I expect the travel agent to discuss with me in advance and help me avoid them rather than leave it to me to figure things out myself on the spot!

Overall, I find the tour arrangements to be sub-par for the price that I paid. This is the first time I used Kim-Kim for my travel arrangements and I had high expectations. However, I have to say that given the sub-par experience, I will think twice in using Kim-Kim again.

Local specialist: Rene Rodarte

We had a wonderful time in Morocco
Morocco | May 26 - Jun 2, 2024

Lindy
Lindy S.
Australia | Reviewed on Jun 03, 2024

We had a wonderful time in Morocco…from the moment Othman picked us up at the airport, everything ran well. Most of our guides were fantastic and knew their jobs well. This is our second time booking through KimKim and won’t be the last.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 17, 2024

Hi Lindy! I'm so happy to know you had a wonderful time in Morocco! :) It was a pleasure to help you with this adventure, hope to do it again in the future! Warm regards, Bea.

Our Costa Rican adventure
Costa Rica | May 26 - Jun 2, 2024

Howard
Howard L.
Denver, CO | Reviewed on Jun 03, 2024
Huge thank you to Gustavo for planning a fantastic trip to CR. The hotels and activities were just top notch. I also must recognize RideCR for getting to all locations safely and promptly. We met other visitors from the US that also worked with KimKim Team and we agreed that you did a great job. We are recommending you to our friends. Read more

Huge thank you to Gustavo for planning a fantastic trip to CR. The hotels and activities were just top notch. I also must recognize RideCR for getting to all locations safely and promptly.

We met other visitors from the US that also worked with KimKim Team and we agreed that you did a great job. We are recommending you to our friends.

Hotel Reviews
Capitán Suizo Beachfront Boutique Hotel
Tamarindo

Perfect location being further from town but walkable to everything. Grounds are beautiful with monkeys and iguanas present.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Koora Hotel
Monteverde

We stayed 3 nights and ate most meals at hotel. The food was truly superb and we wanted to try everything offered. We stayed in the Cloudforest Bungalow and it felt like we were in the middle of the trees. The staff would great us by name and quickly knew what our favorite items were.

Authenticity & Character
Location
Staff
The restaurant staff was amazing. There were several but Allison and Eric were a few standouts.
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

Beautiful grounds, great breakfasts, and meals by the pool and springs.

Authenticity & Character
Location
View of Arenal Volcano
Staff
Cleanliness & Comfort
Activity Reviews
Private Surf Lessons at Tamarindo Beach
Private Surf Lessons at Tamarindo Beach
Tamarindo

We had Keki and Moses ans instructors and they did their job to perfection. We both were surfing within 30 minutes. Iguana Surf is a must do.

Quality of Experience
Guides, Drivers and Staff
Transport
El Tigre Waterfalls Excursion
El Tigre Waterfalls Excursion
Monteverde

We were hesitant at first since we had seen a waterfall in La Fortuna. However this is a must do hike. It is very strenuous and we welcomed the provided walking stick. Very much enjoyed the horseback ride back up.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch
Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna

Our naturalist guide Maloney made the experience. She pointed out toucans, monkeys, frogs, and other animals. So informative.

Quality of Experience
Food
Very nice touch to have fresh fruit after our hike.
Guides, Drivers and Staff
Transport
Treetopia Zip Lines
Treetopia Zip Lines
Monteverde

We highly recommend this zip line tour. Staff was superb and the views are exhilarating.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Jun 05, 2024

Hi Howard!

It's always great to hear that travelers had a good time during their trip, but even more so when you're from Colorado, where kimkim is based. In the end, it is the collaboration between the Colorado team and the team here in Costa Rica that makes all these adventures possible.

We will continue to work hard so that we can participate in future trips for you and your friends, anywhere you go! 🧭

Morocco with KimKim.
Morocco | May 15 - May 27, 2024

Nancy
Nancy A.
Canada | Reviewed on Jun 03, 2024
We spent 13 days in Morocco. Working with Said to plan the trip was a pleasure. Said was always helpful and prompt in his responses to our communications. During the trip if adjustments/changes were requested, Said was great in making them happen. Faisal, our driver, was an amazing driver and shared lots of knowledge about Moroccan life and culture. He was always happy to answer our questions. He knows everyone which was certainly helpful in making things go smoothly. Favourite places…... Read more

We spent 13 days in Morocco. Working with Said to plan the trip was a pleasure. Said was always helpful and prompt in his responses to our communications. During the trip if adjustments/changes were requested, Said was great in making them happen. Faisal, our driver, was an amazing driver and shared lots of knowledge about Moroccan life and culture. He was always happy to answer our questions. He knows everyone which was certainly helpful in making things go smoothly. Favourite places… the tour of the Mosque and a walk on the beach in Casablanca, Chefchaouen (the blue city), Volubilis (UNESCO World Heritage site - amazing Roman Ruins), Fes (both the tour of the Medina and the scenic over look of the Medina), the magical Sahara, crazy and wonderful Marrakesh (both the cultural tour and the food tour (both with Hanan) were fabulous and of course Essaouira (be sure to buy fresh fish on the dock and have them barbecued on the pier (the one at the far end of the pier is the best)). We loved staying in Riads but be prepared for lots of stairs). There is a lot of driving involved (which they tell you about up front), but you need to be prepared for that. Faissal had stops planned but was also happy to stop if we needed additional breaks or for photo ops. Overall a memorable trip.

Hotel Reviews
Riad Perle D'Eau
Essaouira

Great location and breakfasts. The rooftop is a great place to relax after a day of exploring. Friendly and helpful staff. Conveniently located within the Medina.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

Spectacular Riad. Beautiful, comfortable, conveniently situated to the square, great food. Definitely 5 star in every sense.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Comfortable accomodation in a spectacular setting. Great staff and food. We chose to drive to the camp rather than ride camels (we have ridden camels before and given our age (mid 70s and 80) we decided to play it safe). The drive through the dunes was magical.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Braya
Fes Medina

Beautiful Riad. Located on the outskirts of the Medina. We found the Medina in Fes intimidating without a guide (so easy to get lost). We ate at the nearby Riad Salam. While expensive by Moroccan standards, the Riad is spectacular, the food was great and the staff were all very welcoming.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Beautiful and well run. Great food. Wonderful people.

Authenticity & Character
Location
Located centrally.
Staff
Everyone was lovely and very helpful.
Cleanliness & Comfort
Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Jun 06, 2024

Hi Nancy,

Thank you for taking the time to share your experience with us. We're thrilled to hear that your 13-day journey through Morocco was a pleasure.

Thank you for highlighting the Riads' unique charm, albeit the stairs, and for mentioning the driving aspect of the journey. We strive to ensure our travelers are well-prepared for the adventure ahead, and we're glad to hear that Faisal's planned stops and flexibility enhanced your experience.

We appreciate your feedback and hope to have the opportunity to welcome you back to Morocco for another memorable journey.

Warm regards,
Said

Japan 2024
Japan | May 24 - Jun 2, 2024

Howard
Howard T.
Canada | Reviewed on Jun 03, 2024

The trip was amazing!! The guides were so nice and helpful. And the overall experience was everything we could have hoped for. Thank you so much to Sandy and your team - we appreciate everything you did to make the experience so easy and memorable!

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jun 03, 2024

Dear Howard,

Greetings from Sandy and that's fantastic to hear this. Our team and I are thrilled you had such a wonderful trip. We aim to provide unforgettable experiences, and we're delighted we could make it happen for you.

Thank you for choosing us, and we hope to welcome you back soon for more adventures.

Best regards,
Sandy

Best Scotland Trip
Scotland | May 5 - May 17, 2024

T
Theresa M.
Fair Oaks, CA | Reviewed on Jun 02, 2024
This trip was truly a once in a lifetime vacation. Neil planned everything for us and we could not have asked for a better itinerary. It was everything we could have asked for and more! We loved all our castle tours and even had an extra day where we added in the Stirling Castle (which ended up being my favorite) Loved all the history of the Jacobites and the Culloden battlefield tour. Our favorite town was Portree I think I would have liked an extra day there...so much to see... Read more

This trip was truly a once in a lifetime vacation. Neil planned everything for us and we could not have asked for a better itinerary. It was everything we could have asked for and more!

We loved all our castle tours and even had an extra day where we added in the Stirling Castle (which ended up being my favorite)

Loved all the history of the Jacobites and the Culloden battlefield tour.

Our favorite town was Portree I think I would have liked an extra day there...so much to see and do. We loved the Highlands and Isle of Skye.

Hotel Reviews
Kingsmills Hotel
Inverness

The water pressure could have been beter

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Hotel Portree
Portree
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Apex City of Glasgow Hotel
Glasgow
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Angel's Share Hotel
New Town, Edinburgh

The staff was very friendly and helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Garrison Hotel
Fort William
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Neil West
Neil
Neil West
Local specialist in Glasgow & Fife | Replied on Jun 04, 2024

Hi Theresa,

Thank you for taking time time to share your experience with us & I greatly appreciate your kind review. Also, your photos look incredible; Edinburgh really is a special place isn't it!

I know you've said it was a "once in a lifetime" trip but perhaps The Isle of Skye will tempt you back for that extra day in Portree!

Wishing you both all the best for your next adventures,
Neil

Adam was helpful, efficient and just great.
Spain | May 26 - Jun 1, 2024

Lisa
Lisa M.
Florence-Graham, CA | Reviewed on Jun 02, 2024
Adam was helpful, efficient and just great. Read more

Adam was helpful, efficient and just great.

Hotel Reviews
Hotel Diana
Tossa de Mar

Lovely room with plenty of space. Perfect location. Charming staff. Great breakfast. Nice restaurant for dinner. Lovely public spaces.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Serras Barcelona
Barcelona

The staff was welcoming and helpful. They had amazing smiles. Everytime we went out, we were offered water bottles- a nice perk. The room was tiny, but the shower luxurious. Easy walking distance to everything. They didn't point out that the building housed Picasso's first studio!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private El Born Walk with Flamenco & Tapas
Private El Born Walk with Flamenco & Tapas
Barcelona

Our guide was delightful! We truly learned more about Catalon. The two tapas restaurants were both fun and delicious. The flamenco, which I wish I could rate separately, was disappointing. I expected gorgeous women in flamboyant red dresses and lively music. Instead, it was moaning men and two angry women stomping their feet.

Quality of Experience
Guides, Drivers and Staff
Self-Guided Beach Day in Costa Brava
Self-Guided Beach Day in Costa Brava
Spain

Tossa de Mar is a lovely little town. We happened upon several great hikes.

Quality of Experience
Private Barcelona Picasso Tour with Picasso Museum
Private Barcelona Picasso Tour with Picasso Museum
Barcelona

The guide, while clearly bright, was not as upbeat or cheerful as one might expect. She also, sadly, had bad breath and kept standing so close that it was actually nauseating. :(

Quality of Experience
Guides, Drivers and Staff
Glass-bottom Boat Ride from Tossa de Mar
Glass-bottom Boat Ride from Tossa de Mar
Spain

Getting on the boat was a challenge, despite having the reservation number, they told us this was from a "fake website" and were simply unpleasant. Ultimately, they found our names on their list. Very frustrating and unnecessary rudeness. The boat itself was ok- a bit crowded. The fish were not particularly extraordinary. The beach was nice enough, but there was no where to escape the sun. No shade anywhere. Although the instructions said to bring money for drinks or food- there was no where to purchase anything. There is a restaurant there, but it was not yet open for the season. They said it opens in June.

Local Market Visit & Cooking Class
Local Market Visit & Cooking Class
Barcelona

This experience was perfect, starting with the market, actually preparing the feast, and the best of all, eating the feast!!!

Quality of Experience
Food
Guides, Drivers and Staff
Boating, Hiking & Kayaking in Tossa de Mar
Boating, Hiking & Kayaking in Tossa de Mar
Costa Brava

This was cancelled. No replacement or refund was offered

Sailing Trip with Winery Visit & Tasting
Sailing Trip with Winery Visit & Tasting
Barcelona

Van ride to the winery; boat ride back. Winery was lovely. Lunch was some ham and bread with tomato... While it was tasty, it felt like a snack, not a meal. The boat ride back was rougher than expected. We had to hold on for dear life. (Was surprised putting on life jackets wasn't advised or offered). Two of the other guests were ill.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jun 10, 2024

Lisa! It is so great to hear from you! 🙌 So great to see you had a great mother/daughter adventure!

I remember planning your trip and knew you would love Tossa de Mar and its cobblestone streets. It's a beautiful town!

Thank you for providing feedback for each activity. It gives us insight on how to improve and make the next travelers' experience better!

I hope to see you on another kimkim trip! 😃

Aleksandra was excellent
Ireland | May 19 - May 29, 2024

Sally
Sally R.
North Atlanta, GA | Reviewed on Jun 02, 2024
Aleksandra was extremely easy to work with and easily reached. She responded almost immediately both before and on the trip. She picked excellent experiences for us based on our interests. Read more

Aleksandra was extremely easy to work with and easily reached. She responded almost immediately both before and on the trip. She picked excellent experiences for us based on our interests.

Hotel Reviews
Lansdowne Hotel
Ballsbridge, Dublin 4

Small rooms, and tiny bathroom, although other rooms had larger bathrooms.

Authenticity & Character
Location
Staff
Some hard to understand
Cleanliness & Comfort
Shannon Springs Hotel
Shannon

The resturant was excellent. For Shannon it was cenrally located to Cliffs of Moher, Bundraddy Castle was close, and Ennis

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maldron Hotel
Galway

Very nice room, shower worked well

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Legendary Walking Tour of Galway
The Legendary Walking Tour of Galway
Galway
Quality of Experience
Guides, Drivers and Staff
Transport
Just walking
Introducing Joyce’s Dublin Walking Tour
Introducing Joyce’s Dublin Walking Tour
Dublin

We loved it and Liam was wonderful and extremely knowledgeable. It was actually emotional at times when he read passages written by Joyce.

Quality of Experience
Guides, Drivers and Staff
Transport
No transport just walking
Local specialist: Aleksandra Sheb
Aleksandra
Aleksandra Sheb
Local specialist in England | Replied on Jun 03, 2024

Thank you for your nice review, Sally.
I truly appreciate your feedback and am thrilled to hear that your journey went smoothly and that you enjoyed the local activities. I hope you all will cherish long-lasting memories from this trip! Wishing you all the best and many blessings.

Sincerely,
Aleksandra

The BEST Honeymoon experience!
Greece | May 24 - May 29, 2024

Y
Yeksenia S.
Ashburn, VA | Reviewed on Jun 02, 2024
This was my first time traveling out of the country and Eirini made it such a stress free experience! From us coordinating our trip she truly wanted to ensure my husband and I had a great experience by booking awesome activities such as a wine tour, food tour, acropolis tour and many more other activities. She was prompt in communication, i never felt alone, it was comforting to know i could reach out at any time. I had such a wonder experience that I am looking forward to booking future... Read more

This was my first time traveling out of the country and Eirini made it such a stress free experience! From us coordinating our trip she truly wanted to ensure my husband and I had a great experience by booking awesome activities such as a wine tour, food tour, acropolis tour and many more other activities. She was prompt in communication, i never felt alone, it was comforting to know i could reach out at any time. I had such a wonder experience that I am looking forward to booking future travel with kim kim!

Hotel Reviews
Siete Mares Luxury Suites
Santorini

We had such a pleasant experience. Staff was professional, punctual and helpful. The view from our king suite were absolutely stunning, we can see the ocean and city below. Breakfast was delicious, the suite sits on a steep hill but most drivers know how to navigate the roads, also the staff can pick you up with the golf cart too or if you want a good workout you can walk up the hill. It truly wasn't a inconvenience for us at all. We wanted to stay longer!

Authenticity & Character
The architecture of the suites truly make you feel like your in dream. and the views!
Location
Short drive the airport, beaches and nearby towns. Super convenient
Staff
Friendly, professional, helpful
Cleanliness & Comfort
I loved that they cleaned every day!
2 Mazi Suites
Athens

My husband and I came here for our honeymoon and were pleasantly welcomed by the owner of the hotel. The rooms were clean, neat, and a perfect location for the inner city of Athens. Staff was polite, professional, and helpful with any questions that we had. What a wonderful stay we had, we wish we could have stayed longer!

Authenticity & Character
I love that our room was located on top of the restaurant, perfect place to have a morning coffee on the balcony such a wonder view
Location
Perfect location within the inner city, quite environment
Staff
Professional, friendly and helpful!
Cleanliness & Comfort
Spotless, bathroom was a large space and the room was clean and modern
Local specialist: Eirini Tzoka
Eirini
Eirini Tzoka
Local specialist in Athens | Replied on Jun 03, 2024

Dear Yeksenia,
Thank you so much for your fantastic review!

I’m so happy to hear that you had a wonderful honeymoon! My top goal was to ensure it was a memorable and relaxing experience for you!

The best reward for our efforts is knowing you'll consider using KimKim again in the future. Thank you once again for choosing us, and remember that Greece will always be here to welcome you back!

Sending my warmest wishes to you and William for a joyful life together, filled with experiences and adventures 😊

All the best,
Eirini

Thoughtful planning and excellent execution.
Portugal | May 20 - Jun 1, 2024

O
Oleg B.
Newark, NJ | Reviewed on Jun 02, 2024
João and the team have done an excellent job from the planning stage to our trip completion. They planned the trip well taking into account our preferences and all the experiences and hotels were great. They helped us during the trip addressing any issues, such as unexpected restaurant closures, in advance and at no cost to us. João was always alaivalable and answered many questions timely and thoughtfully. It felt good to be working with professionals such as João. We would highly... Read more

João and the team have done an excellent job from the planning stage to our trip completion. They planned the trip well taking into account our preferences and all the experiences and hotels were great. They helped us during the trip addressing any issues, such as unexpected restaurant closures, in advance and at no cost to us. João was always alaivalable and answered many questions timely and thoughtfully.

It felt good to be working with professionals such as João.

We would highly recommend João's services and expertise to anyone wanting to explore Portugal.

Activity Reviews
Farewell
Farewell
Lisbon Int. Airport (LIS)

Excellent transfer service.

Quality of Experience
Guides, Drivers and Staff
Transport
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

This was a highlight of our trip. Both because of the superb views but also because of the boat crew great service.

Quality of Experience
Guides, Drivers and Staff
Our driver for the day did everything right. It was a pleasure.
Transport
Excellent mini van
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

The guide was excellent and very friendly. She knew history and spoke English very well. Highly recommended when in Porto.

Quality of Experience
Guides, Drivers and Staff
The guide was excellent and very friendly. She knew history and spoke English very well. Highly recommended when in Porto.
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jun 02, 2024

Hello Oleg,
Thank you so much for your kind words - they mean a lot!!
It was wonderful to have your family here. I really hope Portugal remains on your memories for a long time.
Muito Obrigado!!
Your friend in Portugal - João

Angel with Kimkim did a fantastic job of maki...
Japan | May 20 - May 30, 2024

Natalie
Natalie L.
Atlanta, GA | Reviewed on Jun 02, 2024
Angel with Kimkim did a fantastic job of making sure we had an amazing vacation we will cherish forever. Our tour guides she set up were amazing and the hotels were great as well. I will definitely use Kimkim again for travel. Angel was great on getting back to us if we had any questions about our trip!
Thank you Angel and Kimkim.
Read more

Angel with Kimkim did a fantastic job of making sure we had an amazing vacation we will cherish forever. Our tour guides she set up were amazing and the hotels were great as well. I will definitely use Kimkim again for travel. Angel was great on getting back to us if we had any questions about our trip!
Thank you Angel and Kimkim.

Hotel Reviews
Osaka Excel Hotel Tokyu
Osaka

Loved sitting and having drinks in bar with the water feature.

Authenticity & Character
Location
Near subway
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Kyoto Shijo

Loved it was more in neighborhood and that it had public baths for use as a guest.

Authenticity & Character
Zen gardens.
Location
Staff
Cleanliness & Comfort
Hotel Groove Shinjuku
Tokyo

Loved how room is set up, and it had great views. It was in a very busy area of Tokyo but you could not hear any noises. I would stay there again if going to Tokyo.

Authenticity & Character
Location
Staff
Always were helpful and treated us great.
Cleanliness & Comfort
Activity Reviews
Half Day Bamboo Grove and Monkey Park Tour For Families
Half Day Bamboo Grove and Monkey Park Tour For Families
Kyoto

Fun seeing the monkeys. We also went to Golden temple as well.

Quality of Experience
Golden temple and grounds were beautiful
Guides, Drivers and Staff
Transport
Used public transportation
Full Day Kyoto City Tour with  Kiyomizu-Dera Temple and tea ceremony
Full Day Kyoto City Tour with Kiyomizu-Dera Temple and tea ceremony
Kyoto

Very full day I think it would have been better to break this day up into 2 days. Loved the tea ceremony

Quality of Experience
All the amazing places visited
Guides, Drivers and Staff
Transport
Could have done with more transportation to sites.
Osaka Foodie Walking Tour at dark
Osaka Foodie Walking Tour at dark
Osaka

Great food. Took us to eat 3 types of food local to Osaka, it was fun and delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Osaka Cooking Class
Osaka Cooking Class
Osaka

We had fun at this little ramen restaurant. It was delicious

Quality of Experience
Guides, Drivers and Staff
No guide and it was difficult to find.
Transport
Day Trip to Mt. Fuji and Lake Kawaguchi
Day Trip to Mt. Fuji and Lake Kawaguchi
Tokyo

Fun day and loved visiting the artist village.

Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo City Exploration ( private group ) & Sumo show with chanko nabe lunch ( join in, small group )
Tokyo City Exploration ( private group ) & Sumo show with chanko nabe lunch ( join in, small group )
Tokyo

It was fun and campy at same time. The food was good and I would recommend it to everyone.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Jun 07, 2024
Dear Natalie, Greetings from Angel. Thanks a lot for sharing your journey with us.It's my great pleasure to ensure your vacation unforgettable.The attention to detail with the tour guides and hotels speaks volumes about their dedication to customer satisfaction. It's also wonderful to hear about your positive impressions of Hotel Groove Shinjuku and the Full Day Kyoto City Tour. Your feedback about potentially splitting the Kyoto tour into two days is insightful—it's always valuable to... Read more

Dear Natalie,

Greetings from Angel. Thanks a lot for sharing your journey with us.It's my great pleasure to ensure your vacation unforgettable.The attention to detail with the tour guides and hotels speaks volumes about their dedication to customer satisfaction. It's also wonderful to hear about your positive impressions of Hotel Groove Shinjuku and the Full Day Kyoto City Tour. Your feedback about potentially splitting the Kyoto tour into two days is insightful—it's always valuable to find ways to enhance future travel experiences.You are so kind and considerate to share your further thoughts with us.We are looking forward to assisting you again with more journeys in the future.

Warm regards from Japan,
Angel

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.