Kimkim Trip Reviews

We actually visited Dubai and Jeab was our specialist. It was a great trip. Dubai is an amazing place with a mix of modern and old cultures. Our dinner cruise, city tour and desert safari gave us an insightful and inspiring introduction to Dubai. I wish we had more time.

We had a very diverse adventure that started in Hanoi for a few days and then proceeded to Ba Be, Cao Bang, and Lang Son. Victor Tran was our guide for the north along with a very careful driver. Victor did is best to be flexible and do what we wanted to do and provided significant insights into the culture. We did an outing to a tea farm, cooking and walking and visited the street food scene in Hanoi along with the Temple of Literature and a general tour of Hanoi. This leg required a lot of time in the car to reach remote areas but the landscape with the karst mountains was amazing sometimes hidden in the mist and a bit of rain. Driving to Ba Be and doing an outing on the lake in the same day meant that the outing was limited since we got a bit of a late start. The Ban Gioc Waterfalls were enjoyable, and we considered the Nui Thung- God eye Mountain very impressive and should not be missed. We were less impressed with Lang Son though the hotel was very nice. One of the highlights of the trip was the Dragon Legend Cruise on Bai Tu Long Bay with cruising the iconic limestone islands, kayaking, beach lunch and visit to the floating village. The boat, rooms and food were superb. The visit to Ninh Binh, though it is a very tourist-oriented town, the boat trips through the caves and hills was pleasurable and the LeClos Du Fil hotel was excellent. Also, the Cuc Phuong park was steamy but the visit to the primate center was memorable. From there we proceeded by air to Phong Nha to visit the amazing cave there, another very memorable experience along with a walk in the Botanic Garden with waterfall. Hue and the Imperial City tour, Tu Doc Royal Tomb, lagoon visit and staying at the incredible Ancient Hue Garden Houses hotel. The last stop was Hoi An, exploring the city, visit to My Son and the incredible dance group performance. All the guides were great, some better than other but very professional and very knowledgeable.

Great Itinerary and and we really enjoyed the trip. Eleanor was really helpful throughout our trip and could always rely on her to respond to any questions or queries we had.

Our experience was exceptional. From beginning to end. It was clear, right from the start that Anna Maria had paid very close attention to details. Our first day we toured Zagreb with Doro, brilliant. Her knowledge of the city was detailed and she had many personal stories that made our experience even better! From Zagreb, we drove, we were driven, we ferried and we flew. Along the way we stayed in amazing hotels, had incredible guides and ate some of the best food I’ve ever had. Croatia is a beautiful country with friendly people. I loved it.

Our Zagreb, Croatia native consultant, Anna-Maria, was intelligent, friendly, helpful, thorough, patient and always willing to answer questions concerning our trip through Croatia, Slovenia, Montenegro, and Bosnia.
We felt very prepared for our trip, as our consultant Anna-Maria was a great travel consultant—a local who was knowledgeable of the counties we wanted to visit.
Communication with her was top notch prior to the trip and during! She designed a great itinerary and the booking process was seamless!
We were so happy with our accommodations, tour guides, rental car, and appreciated all of her suggested activities during our first trip to these countries. We stayed in some lovely hotels, very conveniently located and that provided some very nice breakfasts. Her itinerary allowed us the flexibility of visiting sights along the way, or taking diversions and exploring areas. The itinerary was filled with plenty of activities to do, but with time to rest. The activities she scheduled were well planned and timed. We did not feel rushed at anytime as she insured we had a good balance between activities and free time. Her Itinerary provided such beauty and diversity around every turn. Anna-Maria and all the tour guides she booked at each location were extremely helpful and prompt at answering our emails/texts and providing us with answers to any of our questions.
Our trip was a success from the moment we arrived. We did not have one issue at all with our time in these countries. Our trip was educational, fun and memorable.
We will definitely be using KimKim in the future for any travel they offer to other various locations that interest us.

The trip was amazing! We wish we had more time. The highlight was Mu Cang Chai - definitely want to return during the rice harvest. The Garry Mu Cang Chai was a fabulous place to stay. We also loved the Hanoi Market and Street Food tour. Our guide Truang was fantastic and we loved spending time with him in Mu Cang Chai.

Lucy was exceptionally responsive and tailored our tour to give us a flavour of the many different people and places to see. Thank you!

Tommy was great at finding us a wonderful accommodation and transfers just as we requested. The cabin suited our needs perfectly, close to grocery and town and most importantly great access to the awesome ski trails at Ylläs. Since we were late in the season we were unable to partake of other things that may have interested us since they had closed. Tommy was responsive with some questions we need answered during the trip and was very helpful before the trip with helping us prepare for a different culture. We've never done a trip with a personal travel agent before and we were pleased with the excellent service provided by Tommy and his local contacts.

Our recent trip was truly unforgettable, thanks to the exceptional service and attention to detail provided by everyone involved. Amelia from Cusi Travel was not only incredibly knowledgeable but also genuinely caring—her passion for sharing the culture and history of the region made every part of our journey more meaningful. Our driver, Alex, was equally impressive. He was always courteous, punctual, and attentive to our comfort and needs, ensuring we traveled safely and stress-free throughout.

We’re also deeply grateful to KimKim and their wonderful team, especially Johanna and Kristy, who handled all of our hotel and airfare arrangements with remarkable precision. Their meticulous planning and responsiveness made the entire experience seamless and enjoyable. Every detail, from accommodations to logistics, was perfectly executed.

We wholeheartedly recommend their services to anyone looking for a well-organized, enriching, and personalized travel experience.

Hotel Reviews

Refugio Amazonas Lodge

Puerto Maldonado

Amazing staff, wonderful location and extremely clean.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Antigua Miraflores

Lima

We enjoyed the location and the beautiful decor of this hotel. This hotel is walkable to many sightseeing and nice restaurants.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Andina Standard Machu Picchu

Machu Picchu, Cusco

This hotel is basic in every angles. Nothing to brag about and nothing to complain about.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Abittare Hotels

Cusco

This hotel has beautiful architecture and decor however, due to its design and structure, the rooms are noisy. Most tourist have to leave early in the morning for their tours and you will definitely will hear their departure in early hours of the morning like 4 AM.The staff are amazing and they accommodate everything.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Aranwa Sacred Valley

Urubamba

Amazing Hotel for restfulness and meditation. Our Rooms was dark even during daytime. Beautiful gardens and plant

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Lima Food Tour

Peru

Excellent choice of restaurants and foods with knowledgeable guides.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We were a little late in getting to plan our family vacation (for 6) to Costa Rica. We had a rough outline, and Elena and her team helped us make our dream a reality and took a lot off of my plate! From our initial call, Elena had a plan the next day and had planned everything we wanted, with effective communication and clear instructions for when we landed. Once we got to Costa Rica, Serendipity Adventures responded quickly to all our questions and reminded us of the times and what to bring to our excursions. It made planning and going on our trip so much easier! We had a blast ziplining, on our safari boat tour, and catamaran sunset tour. Our first hotel was amazing as an off-grid Ranch with fun yoga classes, horseback riding, and beautiful grounds to explore. Overall, I am really glad we went with Kimkim and Elena at Serendipity Adventures to help us plan and execute our family trip. It made things so much more enjoyable and relaxing! We loved Costa Rica! Pura Vida!

Hotel Review

Rancho Margot

La Fortuna

We LOVED this hotel. The food, the horseback riding, the bungalows, the grounds itself- all of it was so much fun to explore and learn about! The road was bumpy for the last leg to this hotel but it is worth it!

Authenticity & Character

Outdoor yoga classes, outdoor dining, horsebacking riding, the handmade furniture, all of it was so cool to explore!

Location

The road to the hotel was bumpy!

Staff

Cleanliness & Comfort

Activity Reviews

Safari Float on the Peñas Blancas River

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Sky Adventures Zip Lines

Arenal/La Fortuna

Arenal Volcano Hike & La Fortuna Waterfall

Arenal/La Fortuna

Beautiful hike with amazing views!

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset Catamaran Tour

Costa Rica

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We'd like to thank KimKim and Jenny for organizing a fantastic trip! We got to see things that we had previously only dreamed of. Jenny was very prompt and would help us fix any problems that arose. Because of her and KimKim, we had a blast! I highly recommend KimKim for future travelers. It's a hassle-free experience and we truly enjoyed every minute of our trip.

Charlotte was very receptive to what we were looking for in our trip, and planned our itinerary very thoughtfully. We had regular video meetings and calls with her before the trip, and she was always very helpful.
The hotels she booked were amazing. She gave us very clear instructions about all that needed to be done while going from one place to another.
Except for a couple of activities at the beginning of the tour, things were spaced out and not rushed.
Monica, who was our contact from KimKim while we were in Mexico, was also very receptive and helpful. On one occasion, we found it a little difficult to reach her, but other than that, she was always available and responded to our texts and questions very promptly.

On the whole, we had a wonderful mix of beaches, historical sites, cenotes, old historic towns etc. Kimkim played a big role in make our trip to Mexico so memorable.

Activity Reviews

Snorkel in Akumal

Mexico

Quality of Experience

Guides, Drivers and Staff

Transport

Tulum site with an English speaking guide

Mexico

Quality of Experience

Guides, Drivers and Staff

Transport

Boat tour in the Natural Reserve of Sian Ka'an

Mexico

Phenomenal. If you love the cenotes in Yucatan, you will be blown away by your experience here. A must-do.

Quality of Experience

Guides, Drivers and Staff

Transport

Punta Laguna

Mexico

The cenote here was next-level scary! What an adventure.

Quality of Experience

Guides, Drivers and Staff

Transport

Chichen-Itza site with an English speaking guide

Mexico

Quality of Experience

Guides, Drivers and Staff

Transport

We enjoyed a fabulous three weeks in New Zealand thanks to Monika's guidance and efforts to develop an itinerary that met all of our requests.

It began in Queensland and a memorable flight and cruise to Milford Sound., definitely a "not-to-be-missed"! It continued through small towns - Clyde, Lake Tekapo, Kaikoura, Taupo, Raglan, Coromandel - and cities - Christchurch, Wellington, Auckland - and included a variety of activities - cycling, a cultural food tour, surfing, hiking, sailing. Unfortunately, due to weather, our kayaking and stargazing were cancelled.

For us, the highlights were the Milford Sound flight and cruise, bike ride in Clyde, Hulbert House B&B in Queensland, Hapuku Lodge accomodations and dinners, surfing with Green Wave Raglan Surf School, and the Koru Lodge in Raglan.

Thank you Monika.

John & Wendy

Hotel Reviews

Hapuku Lodge & Tree Houses

Kaikoura

Luxurious, comfortable, lots of amenities and activities.

Authenticity & Character

The tree houses are very authentic

Location

Nice hiking, biking and beach opportunities nearby

Staff

Couldn't be more helpful and friendly

Cleanliness & Comfort

The Great Ponsonby ArtHotel

Auckland

Located in a wonderful neighborhood with good access (walking or bus) to the center city, great staff, and wonderful breakfasts.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ranginui B&B

Lake Tekapo

The B&B host is warm and welcoming, and a great advisor for activities.

Authenticity & Character

Location

A nice quiet neighborhood not too far to walk to town

Staff

The host is very friendly and welcoming

Cleanliness & Comfort

Belle Vue Boutique Lodge

Taupo

Comfortable, great views of the lake, beautiful home.

Authenticity & Character

The owners have done a wonderful job restoring the lodge, and they take great pride in it.

Location

While outside the center city, the lodge is located in a attractive neighborhood with nearby amenities.

Staff

Friendly and very helpful

Cleanliness & Comfort

Hulbert House

Queenstown

Wonderful staff, very comfortable accommodations, great location. And delicious breakfasts!

Authenticity & Character

Location

An easy 5-minute walk to the center of town, though not as easy a walk back (uphill).

Staff

Very friendly and accomodating.

Cleanliness & Comfort

The George

Christchurch

Great location and a very comfortable and clean hotel.

Authenticity & Character

Location

An easy walk to town center and across the street from a wonderful park

Staff

Very helpful

Cleanliness & Comfort

Bolton Hotel

Wellington

In the center of the City within easy walks of key spots. Very comfortable and clean.

Authenticity & Character

We were not surprised with the authenticity and character when we learned that The George is a related property to Hulbert House.

Location

Staff

Cleanliness & Comfort

The Lord Clyde

Very helpful and friendly staff, and a great location.

Authenticity & Character

An original building from the town's gold rush days

Location

Right in the center of Clyde within easy walk of restaurants, sites and activities.

Staff

Very helpful in guiding how to best enjoy Clyde.

Cleanliness & Comfort

Activity Reviews

Explore Raglan

Raglan

The highlight was the Green Wave Raglan Surf School which caters to all ages and ability levels. They had us surfing (for a bit) and made it very fun and enjoyable.

Quality of Experience

Guides, Drivers and Staff

Bing Lyons, our instructor, continued to encourage and instruct. He was so positive I thought I was an expert surfer.

Fly Cruise Fly – Queenstown to Milford Sound by scenic flight

Queenstown (NZ)

Flying over snow-capped mountains and glaciers with mountain peaks as far as you can see, landing on the sound, dolphin-escorted boat cruise, sailing up to waterfalls

Quality of Experience

Guides, Drivers and Staff

Andy is a tremendous pilot

Transport

The flight gave us a great view of mountains, glaciers, the sound, and it was smooth. And the cruise was wonderful as well

Cultural Food Tour - Kai Bites

Christchurch

Very informative of the Maori history and culture with a delicious lunch of local foods.

Quality of Experience

Guides, Drivers and Staff

We planned a 15 day trip for our family group of 4 adults with Sharon's help. She helped put together an itinerary that would suit our group. Our overall experience in this trip was wonderful and we learned so much about the Amazigh (Berber) culture and traditions and about the history of Morocco. The warmth of the welcome we got felt special - and we got this from all the people whom we interacted with: our tour manager, the drivers and the staff at the Riads where we stayed. We wanted cultural immersion and indeed that was what we got.

A highlight was our "day with the locals" in Boumalne Dades, where we had Abdou Idrissi (owner of Moroccan Immersion) as our very knowledgeable guide to Berber culture, architecture, life, cultivation and irrigation. It was a treat to be in the kitchen with our hosts Malika and Khadija as they prepared a tagine and couscous in the traditional way. They and their children were so open and welcoming and we surprised my husband with a birthday cake. Definitely the most unique birthday he has celebrated!

Each of the cities we visited gave us a chance to experience medieval towns by staying in Riads in the Medinas of these towns. Our local guide Mohammed in Rabat, a different guide named Mohammed in Fes, and Salaam in Marrakesh were all excellent - knowledgeable and personable.

While in Fez we found out that our wonderful tour manager and driver, Salaam could not accompany us for the rest of the trip, due to circumstances outside anyone's control. We cannot say enough about Salaam as a guide and chaperone for our trip: he is fun to be with, incredibly knowledgeable about history, architecture, culture and more and he made sure we were comfortable as we made our way through our first three stops. To Moroccan Immersion's credit, they made sure that they had good drivers for us at short notice in a busy season, so there was no interruption in our programming. Even though he could not be with us for the rest of the days of the trip, he kept track of where we were, communicated with the drivers we had and made sure things went well for us. Abdou was of course, in the background, making sure things went well.

The other drivers we had were very good but they did not have the same level of knowledge and ability to guide and inform us as Salaam did. This did impact our tour experience - and we understand that it was because of something beyond anyone's control.

Our favorite stop was as Kasbah Tiziri in the Valley of the Roses. Our hosts Michelle and Hussein were wonderful and gave us delicious food and their own insights into life in Morocco. The Kasbah has a beautiful garden, has been modernized beautifully while maintaining a traditional identity.

All along we had beautiful drives - between Rabat and Fez, Fez to Merzouga and then from the desert camp in Merzouga to Marrakesh. There had been rain after a four year drought and the countryside was green (except of course near the desert area). We got to experience spectacular views as we drove through the low, the mid and the High Atlas mountains (many peaks with snow). Our drivers negotiated the challenging drives smoothly and safely.

We ended by spending a day in Essaouira which was a nice relaxed ending to our trip in this charming seaside town.

We covered a lot of ground, physically, and learned a great deal during our trip all while experiencing a feast for the senses and a sense of warmth and welcome!

Hotel Reviews

Riad Dar Chrifa

Rabat

A beautiful Riad with excellent service - great start to our Morocco adventure. We had a lovely dinner there as well as breakfast.

Authenticity & Character

The architecture and the rooms were beautiful, traditional, yet comfortable

Location

Easy to get to once we got oriented to being in the medina

Staff

Welcoming and warm

Cleanliness & Comfort

Riad El Palacio

Chefchaouen

A beautiful Riad. The staff may have been a little over their heads, though Fatya was working hard to make us comfortable and was a lovely hostess. We were two couples traveling together and the rooms we were assigned were quite different - one quite spacious, and the other rather small.

Authenticity & Character

Location

Staff

Can't say enough good things about Fatya - but she did not have enough support.

Cleanliness & Comfort

As mentioned above the rooms were strikingly different.

Riad Farouzi Fes

Fes

We enjoyed our stay here. A beautiful Riad, great breakfasts and good service.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The rooms were clean. Some features of a historic building were a challenge.

Riad Merzouga Dunes

Merzouga

This was a comfortable hotel and served well its purpose as a jumping off point for the desert camp.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sahara Stars Luxury Camp

Merzouga

This was a gorgeous camp. Our rooms were comfortable and attractive - amazing to have plumbing and hot and cold water in the desert. The dining room was beautiful and we had amazing meals at this camp.

Authenticity & Character

Location

Staff

Ali was very attentive and kept track of everything and made sure we were comfortable.

Cleanliness & Comfort

Riad La Croix Berbère

Marrakech

Good location near the main square. We were able to find our way through the maze of streets using Google maps. We were here for 3 nights

Authenticity & Character

Location

Staff

We got great personal attention from the staff here over our stay of 3 nights.

Cleanliness & Comfort

The riad was clean and well furnished. The discrepancy between the two rooms was noticeable - one was a suite and the other was a standard room. When traveling with another couple that doesn't feel great.

ONOMO Hotel Casablanca Airport

Nouaceur

This served its purpose as a place near the airport so we could make our morning flight.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kasbah Tiziri

Kelaat Mgouna

A rave review for this Kasbah and for Michelle who refurbished this historic building with authenticity and elegance. The hospitality, food, beauty and comfort of this place were a stand out.

Authenticity & Character

The attention to architecture, especially the brickwork on the facade were special.

Location

The views from the rooftop and from the terraces, as well as the garden were lovely

Staff

Wonderful hostess and wonderful staff. Hussein as well as the young man who helped him were warm and chatty.

Cleanliness & Comfort

Palais des Remparts

Essaouira

Charming hotel. Great rooftop terrace with ocean views.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Everything was clean and good. The incense smell in the rooms and the riad was a bit overwhelming.

Activity Reviews

Orientation Walk & Free Afternoon in Chefchaouen

Chefchaouen

We did not have an orientation walk. However when we asked, Salaam was able to make suggestions about what we should try to see and also about places to eat.

{{start_location}} to {{end_location}} via Volubilis and Meknes

Morocco

Volubilis is a wonderful site located in beautiful countryside. We enjoyed the mosaics which are in pretty good condition , the baths and the remains of a temple. Our guide was helpful.

Quality of Experience

Guided Tour of Fes

Fes

Mohammed, our guide for Fes, was the best site specific guide we had. He grew up in the medina there and seemed to know everybody. This was an extensive tour, which took us to a great viewpoint for a panoramic view of Fes, and also included the palace, the medieval university and the madrasa as well as a visit to the jewish quarter and a synagogue, also the souk. The famous tanneries where leather is dyed was interesting also. We also got to see how the tiles for the amazing tile work were made. We really enjoyed our guide and the tour!

Quality of Experience

Guides, Drivers and Staff

Transport

Fes to Merzouga via Azrou and Midelt

Morocco

Our driver Mohammed was the nicest man but perhaps was not someone who usually functioned as a guide. He did his very best, since he had been assigned to us at short notice. Getting to the hotel on a rainy night (not usual in a desert region for sure) was a challenge and it was a good thing we had phones with service so we could help with online maps and navigation. Next morning we visited Rissani, a kasbah, and also enjoyed the Gnawa musicians. All enjoyable.

Camel trek to your Camp

Merzouga

One couple from our group of four rode the camels to the camp. The others took the suv. The handoff from our driver to the camp personnel was a bit chaotic and it was hard to understand exactly what was going on. The sunset ride was beautiful and a unique experience made more unusual by the fact that it was raining in the desert!

Tour of Desert Region

Merzouga

I think I covered this in the previous review. We also visited a workshop where we learned about the fossils from that region and saw the artifacts they made incorporating the fossils. Very unique!

Afternoon Guided Tour of Rabat

Rabat

We had this tour on the morning before we drove to Chefchaouen. We were a bit tired the first evening and just enjoyed walking around a bit on our own. The next morning we had a wonderful tour with our guide (so sorry not to be able to pull up his name). We also visited the ancient necropolis of Chellah where we got a sense of what an amazing city it must have been. We also got to see the amazing black and white storks who have built enormous nests. We had requested a visit there and it has a history going back to the Phoenicians and the Romans prior to being used by Muslim rulers. Spotting the stork nests became a feature of our whole trip - they often they build nests at the top of a mosque.

Quality of Experience

Guides, Drivers and Staff

Transport

Arrive in Casablanca & Transfer to Rabat

Morocco

We had set up a group Whats App chat with Salaam prior to our arrival. This made our arrival go smoothly despite the fact that one couple arrived in Casablanca a few hours after the other couple. Salaam made sure the other couple was comfortable and got coffee and water before we got there.

Guides, Drivers and Staff

Salaam was an exceptional tour manager/driver

Transport

Very comfortable brand new vehicle - an eight seater van for four of us and the driver.

Rabat to Chefchaouen

Morocco

Beautiful drive with good and informative conversations with Salaam. We stopped in Volubilis, an ancient Roman site. The guide there was good but not a stand out.

Quality of Experience

Guides, Drivers and Staff

The guide was good but not a standout compare to other guides we had on our trip.

Transport

Merzouga to Dades Valley Via Todgha Gorge

Morocco

We had a different driver for this segment of our tour who was a very good driver but was not a guide. Again, he was doing this at short notice and did his best. The Todgha Gorge was gorgeous as was the drive to Dades valley. Very lovely countryside!

Hiking the Road of 1000 Kasbahs

Morocco

Please note: There seems to be no way to indicate that we did not do this activity. I couldn't proceed with the review without giving it some star.

Guided Tour of Marrakech

Marrakesh

Our original driver/tour manager Sallam was able to be back with us for this extended tour of Marrakesh. Visiting the Palais Bahia, an old madrassa with a long history, and of course a tour of the medina were done really well by Sallam and we enjoyed it all very much! We stopped at a government certified herbalist shop. Sallam also filled in info about Ait el Benhaddou for us. We said good bye to Sallam after this tour.

Quality of Experience

Guides, Drivers and Staff

Dades Valley to Marrakech via Ait Ben Haddou

Morocco

We had a guided tour of a kasbah which involved also understanding cultivation inside a kasbah. This road is spectacular and the kasbahs are amazing to see - the way in which they mimic and blend into the countryside is interesting. Ourzazate was interesting with an entertaining tour guide of this big movie studio where many movies were filmed from westerns to historical and biblical movies. At Ait el Benhaddou we were dropped off at the wrong place to enter - this necessitated crossing a stream on stepping stones. When we contacted our driver he came back and got us to a bridge which seemed to be the more normal way to enter. Lack of signage and aof guide at this site made it less enjoyable.

Visit Anima Gardens

Marrakesh

We enjoyed our visit to Majorelle and Anima gardens. Majorelle gardens are a tour de force of color and garden design meeting amazing plantings especially of succulents. The little museum of Berber clothing, ornamentation and life was also gorgeous. The Anima gardens are a bit outside the city but were worth a visit for another unique garden which incorporates colorful artwork and sculptures. It had a good outdoor cafe which was a good and relaxing lunch spot.

Quality of Experience

Guides, Drivers and Staff

Transport

Ahmed in Aswan Luxor stretch and Syed in Cairo were amazing! Kind generous and accommodating
Syed was especially thoughtful when I bumped my head and he ran to get some ice and asked after my well being. Overall we had a great time

Habiba was very helpful in changing our itineraries as we requested changes. I felt her responses were sometimes delayed , and since this was our first Kimkim trip we were sometimes anxious about hearing from her. She was always flexible and listened to our needs

Mike cruise was fantastic. Pyramid Park hotel bathrooms looked old tired and not kept well. It's more like a lower end if 3 star. I wish I had known that, I would have asked for a more luxury hotel - the online pictures did not give me any clue

We spent 15 days in Morocco booked through kimkim and Morocco Immersion. Our local specialist, Nihad, did a nice job of listening to our requirements, adjusting the plan and ultimately putting together an itinerary that was just right. Our driver, Omar, was excellent. When you know you are going to spend 15 days traveling more than 1000 miles in a vehicle you tend to be a little apprehensive about the person you are going to spend time with. He was personable, an excellent driver and more than fulfilled his role as tour manager by connecting with each city tour guide, riad or hotel to make the process seamless for us. Also, when necessary, he ardently advocated for us. Our favorite places to visit were Chefchaouen, Merzouga (Sahara Desert) and Dades. I indicated to Nihad I wanted a high end experience and the riads, botique hotels and the camp in the Sahara she selected were all excellent. Would highly recommend.

Hotel Reviews

Euphoriad

Rabat

The accommodation in Rabat was excellent. It really stood out during our trip for its great comfort and service, making our stay very enjoyable.

Dar Jasmine

Chefchaouen

Our stay at Chefchaouen was remarkable. The accommodation here was top-notch, offering excellent comfort and a wonderful experience overall. It was definitely a highlight of our trip.

Ksar Timnay Hotel

Midelt

The accommodation in Midelt was not particularly good. It was one of those situations where we had to bite the bullet. We learned it was the best among limited options, which was unfortunate.

Activity Reviews

Private Cooking Class w/ Souk Tour

Morocco

The private cooking class with a souk tour in Essaouira was an enjoyable and memorable experience. We had a great time participating in this activity, and it added a wonderful personal touch to our trip.

Guided Tour of Fes

Fes

The guided tour in Fes was excellent. Our guide was exceptional, making the experience enjoyable and informative. It was one of the best-guided tours during our trip.

Taste your way through Marrakech ( Guided tour)

Marrakesh

The guided food tour in Marrakech was superb. Our guide was incredible, providing us with an enjoyable and insightful journey through the culinary side of Marrakech.

Adeline worked with me to plan me and my husband's first trip to Japan. The accommodations were fabulous and varied from traditional ryokan to modern hotel. We were able to experience more rural areas of Japan as well as the major city hubs and the tickets/instructions for transportation were ready for us at the first location. She was an amazing resource throughout and thought of everything.

Bruno was always responsive. He altered the plan with my feedback and I’m not sure how the trip could have been better. We loved hiking in the national parks. Memorable was the dinner where we picked out our fish from the 8 that were available from that day’s catch. Delicious and local.

Activity Review

Leaving Istria, visit Hum and arrival to Plitvice lakes

Croatia

Fantastic. That is all.

Quality of Experience

I’m

Guides, Drivers and Staff

Transport

Two bad sections -
The geisha tea dinner - tourist trap - bad food
Very disappointed

Also lunch sumo - expected lunch with live wrestling was on tv.

Guides were great. Very flexible

We had the most amazing trip in Morocco!Hamid our local Marrakech guide was absolutely wonderful! You can tell he has a tremendous passion and enthusiasm for his city! He was very informative and made sure we saw Marrakech at its finest! Said our travel guide and driver was incredible! Said was so accommodating and extremely knowledgeable! He really made our trip extra special! From the beautiful city of Marrakech through the Majestic Atlas Mountains and the stunning Sahara Desert! Every part of our trip was perfect! We just wish we had more time to spend in Morocco, it was that magnificent! Thank you Hassan and the Kim Kim Team for planning the perfect trip to Morocco!

Hotel Reviews

Riad Nasreen

Marrakech

The Riad Nasreen was very nice and accommodating! Great to start our trip with a traditional Moroccan Riad!

Authenticity & Character

Location

The walk is a bit long and cumbersome with lots of luggage but overall very nice.

Staff

Staff was very Kind , courteous

Cleanliness & Comfort

Very nice

Dar Rihana Dades

Douar Aït Ouffi

The hotel was beautiful, spacious, and a lovely oasis in the desert! The food and staff were amazing and the accommodations for a family of 4 were absolutely perfect!

Authenticity & Character

The rooms are spacious and the hotel is absolutely Wonderful!

Location

Staff

Cleanliness & Comfort

Perfect stay all around! Very clean and room was the size of a small apartment! We loved this hotel!

Tiziri Luxury Camp

Merzouga

From the Camel ride to our luxury camp to the incredible people, food, and sights! The Sahara Desert is an absolutely Magical place! Wish we would have stayed here longer! It is a must visit if you come to Morocco! Watching the sun set over the sand dunes, seeing a million twinkling Stars at night, and watching the sun rise the next morning is an experience my family and I will never forget!

Authenticity & Character

Perfect!!

Location

Perfect!

Staff

Perfect! Extremely kind and welcoming!

Cleanliness & Comfort

Perfect!

Savoy Le Grand Hotel

Marrakech

Finished our trip back in Marrakech and what a beautiful place to cap off our adventure! Beautiful Hotel with large rooms, a wonderful pool, and one of the best breakfasts I have ever had! Great restaurants and shopping!

Authenticity & Character

Very Modern and very clean! Beautiful Hotel

Location

Great location for shopping or a nice night out on the town!

Staff

Extremely helpful and friendly

Cleanliness & Comfort

Rooms were very spacious and beds were very comfortable!!

Oz Palace

Ouarzazate

Oz Palace is a beautiful gem! Beautiful hotel with a lovely pool area and do very quiet and peaceful! I could have stayed there for a week! The staff was wonderful and the rooms were very spacious!

Authenticity & Character

Morocco at its finest! Felt like Moroccan Royalty! It was perfect

Location

Beautiful Hotel

Staff

Incredible and so kind. Love the mint tea and treats as soon as we checked in!

Cleanliness & Comfort

Beautiful Hotel!

Activity Review

Half day Walking tour of Marrakech

Marrakesh

Hamid our local Marrakech guide was a wonderful! Extremely knowledgeable, passionate and thoughtful throughout our tour! He took us all over Old town Marrakech and gave us great insight all along the way! Wonderful Tour!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The guides were very professional & knowledgeable Marc(Auckland) Dan(Rain forest-Port Douglas) our guide on the volcano run & the guide who took us to see the penguins were excellent