Kimkim Trip Reviews

4.8
Based on 17,253 ratings
Read 17,253 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our trip went perfect from start to finish.
Thailand | Jun 24 - Jul 14, 2023

Luis
Luis F.
Carrollton, TX | Reviewed on Jul 21, 2023
Our trip went perfect from start to finish. All the tours and guides were super helpful and provided a ton of information that allowed us to learn about the culture, the country and their food. The hotels were exactly what we were looking for, all of them boutique style, very unique and provided excellent service. Ik (sorry if it wrong), the guide to Chang Mai and Mae Hong Son was extremely knowledgeable about the culture, temples and customs. The guide to Kanchanaburi (Marrie) was also... Read more

Our trip went perfect from start to finish. All the tours and guides were super helpful and provided a ton of information that allowed us to learn about the culture, the country and their food. The hotels were exactly what we were looking for, all of them boutique style, very unique and provided excellent service. Ik (sorry if it wrong), the guide to Chang Mai and Mae Hong Son was extremely knowledgeable about the culture, temples and customs. The guide to Kanchanaburi (Marrie) was also excellent. 20/20 I would have changed a couple of things that Ashley recommended, by doing a bit less to have some down time. But... we traveled around and saw a lot of different places, people and food styles. Highly recommend KimKim for any traveler looking for a unique and tailored experience.

Hotel Reviews
U Inchantree Kanchanaburi
Kanchanaburi

Food was really good at the restaurant, breakfast is insane. Location and view from the pool / restaurant is amazing.

Authenticity & Character
Location, food, relaxing
Location
Excellent views from the restaurant and pool. Very close to the train and market.
Staff
Very helpful
Cleanliness & Comfort
Rooms very nice and comfortable
Reverie Siam Resort

Unique hotel, loved it. Everyone very helpful. The internal layout is very unique with the ponds, pools and rooms spread across.

Authenticity & Character
Very nice, you have to see it to understand. Very unique
Location
Staff
They went out of the way to help.
Cleanliness & Comfort
Room very spacious and comfortable
Na Nirand Romantic Boutique Resort

Breakfast is excellent. Very nice pool and location

Authenticity & Character
Really nice pool and central garden
Location
Nicely located, quiet but also close to night market
Staff
Cleanliness & Comfort
Room was amazing. Very comfortable.
Rocky's Boutique Resort
Amphur Koh Samui, Suratthani

Excellent service, hotel grounds, pool, and room. Only taking a star because of the location.

Authenticity & Character
Nice place to stay, quiet
Location
It's 30 min away from the main downtown area.
Staff
Very friendly staff
Cleanliness & Comfort
Room was very spacious, clean
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jul 22, 2023

Dear Luis,
Thank you so much for sharing your experience and insights. I truly appreciate it. It was my pleasure to accompany you and your wife on your recent trip.
I'll pass the review on to the team and I'm sure they will really appreciate it too!
Hope to see you and Carolina again in your next trip to SE Asia countries!
My very best,
Ashley

We had such an amazing time, thanks to kimkim...
Greece | Jun 13 - Jun 23, 2023

Kate
Kate S.
Brushy Creek, TX | Reviewed on Jul 21, 2023

We had such an amazing time, thanks to kimkim! They handled the logistics beautifully, so we could truly enjoy our time in Greece. All of the hotels, transportation, and tours they recommended were great. We will definitely be using kimkim again for future travel!

Local specialist: Afroditi Kalogerakou
Afroditi
Afroditi Kalogerakou
Local specialist in Athens, Greece | Replied on Jul 24, 2023

Dear Kate & Kevin,

Thank you for your kind words and for sharing this detailed review of your trip!
I appreciate it! ❤
I am excited to hear that you enjoyed your 20th-anniversary trip!
Hope to welcome you again in Greece sometime in the future!

Warm regards from Athens,
Afroditi

Highly Recommend Luis and KimKim
Spain | Jul 7 - Jul 15, 2023

Stacia
Stacia M.
Atlanta, GA | Reviewed on Jul 21, 2023
I would highly recommend KimKim for future travelers to Spain. Luis planned an amazing trip for our family of 4. It was the perfect mix of planned tours and down time for exploring on our own. Our favorite parts of the trip were our private and small group tours with our amazing tour guides - Almudena, Yohanna, Jose, Ana, Manuel and Luis who guided us through the cities of Madrid, Seville, Granada and Barcelona. We saw the beautiful Alahambra, Real Alcazar, and the Le Sagrada Familia... Read more

I would highly recommend KimKim for future travelers to Spain. Luis planned an amazing trip for our family of 4. It was the perfect mix of planned tours and down time for exploring on our own. Our favorite parts of the trip were our private and small group tours with our amazing tour guides - Almudena, Yohanna, Jose, Ana, Manuel and Luis who guided us through the cities of Madrid, Seville, Granada and Barcelona. We saw the beautiful Alahambra, Real Alcazar, and the Le Sagrada Familia Basilica and enjoyed a fantastic night of tapas and flamenco dancing. Our sunset cruise in Barcelona was so much fun and our family day at the beach was a perfect ending to our trip. Luis was so easy to work with and planned the perfect trip for us. He also was helpful answering questions for us during our trip while he was on vacation. He really provided excellent guidance. We can't wait to plan our next trip!

Activity Reviews
Tickets for museums & monuments
Tickets for museums & monuments
Madrid

We enjoyed our tour of The Prado Museum in Madrid. We recommend self-guided tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day City Tour & Gaudi (incl skip the line Tickets for Sagrada Familia & Parc Güell) - GROUP
Full Day City Tour & Gaudi (incl skip the line Tickets for Sagrada Familia & Parc Güell) - GROUP
Barcelona

Luis picked us up at our hotel with a shuttle and toured the city which was so nice given how hot it was in the summer. We really enjoyed our tour of the La Sagrada Familia. It was so beautiful. Luis was high energy, very knowledgeable and a lot of fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Yatch Tour
Sunset Yatch Tour
Barcelona

The sunset tour was beautiful. We had a difficult time getting a taxi to the port and the yacht waited for us to arrive which we greatly appreciated. We really enjoyed the tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Off-the-beaten-path City Tour
Off-the-beaten-path City Tour
Seville

We really enjoyed our tour with Manuel. He was so very nice and an excellent storyteller. The tour of the Real Alcazar was amazing. We highly recommend Manuel!

Quality of Experience
Guides, Drivers and Staff
Transport
Day tour to Granada & the Alhambra
Day tour to Granada & the Alhambra
Seville

We spent the entire day with Jose and he was great. He picked us up at our hotel, drove us 3 hrs to and from Granada and provided a walking tour of Granada even in extreme heat. Ana provided so much information during our Alhambra tour that day. It was an amazing experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas & Flamenco night
Tapas & Flamenco night
Seville

The flamenco dance was an amazing experience. We were in the front row of the theater. Yohanna was a great guide. We had so much fun with her and enjoyed the tapas.

Quality of Experience
Guides, Drivers and Staff
Transport
Private city tour
Private city tour
Madrid

Almudena was an excellent tour guide. She was so knowledgeable and very kind. We really enjoyed this walking tour.

Quality of Experience
Transport
Local specialist: Luis Fernandez de Vega
Luis
Luis Fernandez de Vega
Local specialist in Gijón, Asturias, Spain | Replied on Jul 24, 2023
Good morning Stacia, Thank you for taking the time to send this complete review of accommodations and tours. It helps us a lot to keep testing all of them and know the hotels are still comfortable, clean and well located and find out if our local guides keep doing a good job.
It is always great to help people create a great trip if you are willing to enjoy it and you were, you have been easy to deal with and receptive to our recommendations and I think it all worked well.
I am already... Read more

Good morning Stacia,

Thank you for taking the time to send this complete review of accommodations and tours. It helps us a lot to keep testing all of them and know the hotels are still comfortable, clean and well located and find out if our local guides keep doing a good job.
It is always great to help people create a great trip if you are willing to enjoy it and you were, you have been easy to deal with and receptive to our recommendations and I think it all worked well.

I am already looking forward to help you plan your next trip to Spain or Portugal. Please keep in touch and wish you a great year ahead!

Luis

Bea did a wonderful job planning my trip to P...
Portugal | Jul 12 - Jul 20, 2023

J
Judith F.
Columbus, OH | Reviewed on Jul 21, 2023
Bea did a wonderful job planning my trip to Portugal. All the drivers arrived promptly and were professional and friendly. The hotels were in perfect locations and the staff very helpful and hospitable. Read more

Bea did a wonderful job planning my trip to Portugal. All the drivers arrived promptly and were professional and friendly. The hotels were in perfect locations and the staff very helpful and hospitable.

Hotel Reviews
Quinta de la Rosa
Pinhão

The Quinta overlooks the river and the views are spectacular. The restaurant is amazing and the wine tour on the property very informative.

Authenticity & Character
Family owned hotel and staff very kind.
Location
The scenery and the beauty.
Staff
Cleanliness & Comfort
Sé Catedral Hotel Porto, Tapestry Collection By Hilton
Porto

Perfect location. The breakfast was excellent. Needs a full length mirror in the room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
A great lounge area and bright colorful decorations in the lobby.
Palácio Ludovice Wine Experience Hotel
Lisboa

Beautiful hotel with a roll out the red carpet staff. Perfect location to walk for walking.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The towels were extra big and bed so comfortable.
Activity Reviews
Wine & Sail in the Douro Valley
Wine & Sail in the Douro Valley
Douro Valley

Perfect and relaxing boat ride.

Quality of Experience
J9
Food
Guides, Drivers and Staff
Transport
Wine Cellar Guided Visit with Lunch
Wine Cellar Guided Visit with Lunch
Douro Valley

The owner Pablo took the time to show us his family's winery and lunch in their beautiful home.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Foodie Experience in Porto
Foodie Experience in Porto
Porto

The food is excellent and many restaurants.The

Quality of Experience
Many steps and hills. Funicular is a must.
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal

Driver was great. Coumbra is a small area to visit and enjoyed the shopping.

Guides, Drivers and Staff
Transport
Lisbon Roots, Food & Cultural Walk
Lisbon Roots, Food & Cultural Walk
Portugal

Small group. We enjoyed tasting the foods in the market and going to 2 restaurants.we

Quality of Experience
I
Food
Guides, Drivers and Staff
Excursion to Sintra & Sailing Experience: Cascais to Lisbon
Excursion to Sintra & Sailing Experience: Cascais to Lisbon
Lisbon

A definite must. Wear your walking shoes as it is hilly to climb to the palace.

Guides, Drivers and Staff
Transport
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal

A definite plus and fun way to see Lisbon.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 24, 2023

Hi Judith! Thank you so much for your feedback! :) Ensuring that our travelers are having a great time and creating lovely memories while discovering new places is always our priority (especially when celebrating special occasions!). It was a pleasure working with you all along the way! Best regards, Bea.

Smoothest, No Worry Travel with Piece of Mind for a One of a Kind Experience
Italy | Jul 3 - Jul 13, 2023

Brian
Brian G.
Bridgeport, CT | Reviewed on Jul 21, 2023
A superb, 4 city vacation in Italy with a very customized itinerary with every travel detail and ticket clearly laid out with no work on our part. Every taxi/boat driver was available on time in every transfer point (8+) as soon as we got off the train/plane. Unique cooking experiences, private tours of the Vatican, and so much more. In a country where we didn't know the language and there were various unknowns, our travel reps (Jessica and Barbara) were available every step of the way giving... Read more

A superb, 4 city vacation in Italy with a very customized itinerary with every travel detail and ticket clearly laid out with no work on our part. Every taxi/boat driver was available on time in every transfer point (8+) as soon as we got off the train/plane. Unique cooking experiences, private tours of the Vatican, and so much more. In a country where we didn't know the language and there were various unknowns, our travel reps (Jessica and Barbara) were available every step of the way giving us daily reminders. I 100% would use this service again as our experiences were one of a kind!

Activity Reviews
Private Evening Gondola Ride Venice & City Stroll
Private Evening Gondola Ride Venice & City Stroll
Venice

Our guide was fantastic (Ontavia I believe) who knew so much of the city. Personable, friendly, and knowledgeable. We learned so much about Venice along with the private walk that made it comfortable. Then the gondola ride was one of the best things we ever did while she dropped us off. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Market Tour & Cooking lesson (morning tour)
Market Tour & Cooking lesson (morning tour)
Rome

Fantastic!! Michaela took us to get the best, fresh food from the market. Outgoing, fun, and friendly telling us every step and asking every detail of what we like, what to try, etc. This felt like one of the most local experiences we ever had with a lot of fun. We learned to cook pasta with her, my wife and I while enjoying the best appetizers and meal. This was so personal, unique, and local that you can't miss out. Plus prosecco, wine, and a fantastic air conditioned apartment with a rustic feel that you can't replicate!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Jul 24, 2023

Dear Brian, thank you very much for your review! I'm glad to know that you enjoyed your time in Italy together with us and our customer care services pleased you. We offer a finely custom experience, and we are always committed to guaranteeing a 100% stress-free holiday!

Arrivederci until your next Italian adventure! Ciao :)

Family trip to London and Scotland
Scotland | Jun 18 - Jun 29, 2023

S
Susan M.
Richmond, CA | Reviewed on Jul 20, 2023
Wonderful trip to London and Scotland. Stephen and I worked together to plan 3 days in London and 8 days in Scotland. He was very helpful in planning out a route for us that would cover highlights in Scotland, with a mix of city time and outdoor activities. He set up hikes and tours with several really great guides who helped us see places we would never have found on our own. There were a couple of communication glitches and overall I felt that the itinerary format was not the easiest to... Read more

Wonderful trip to London and Scotland. Stephen and I worked together to plan 3 days in London and 8 days in Scotland. He was very helpful in planning out a route for us that would cover highlights in Scotland, with a mix of city time and outdoor activities. He set up hikes and tours with several really great guides who helped us see places we would never have found on our own.

There were a couple of communication glitches and overall I felt that the itinerary format was not the easiest to work with. It left a couple of uncertainties although they were resolved and we ended up with all of the tickets and other information we needed.

Great trip that we could not have planned ourselves so we are grateful for all of Stephen's hard work!

Hotel Reviews
The Stirling Highland Hotel
Stirling

Nightmare-- the room smelled strongly of cat urine or mold. The hotel said they were unable to move us due to being sold out; in addition, our room opened onto the car park where a car show was going on, meaning that we couldn't open the window to air out the room. I did write to the hotel when we got home and they said they would refund us, but haven't seen it yet.

Cleanliness & Comfort
The Royal Hotel Portree
Portree

Comfortable room that looked out toward the harbor. Restaurants in town book up very quickly so we ate at the hotel one night and it was delicious. Much better than expected, especially for a hotel restaurant. There's a parking lot but you have to find out the details from the front desk; it's not obvious at all when you arrive. Excellent full breakfast included too.

Atholl Villa Guest House
Pitlochry

Lovely room that looked up at Ben Vrackie. Very clean and comfortable and friendly owners. Loved the location; we could walk to dinner on the main street but not noisy at all.

The Frederick House Hotel
Edinburgh

Beautiful spacious room and great location in New Town. Easy to walk to Old Town. The included breakfast at the restaurant across the street was fantastic- best of the trip. Very accommodating staff who helped us send our laundry out.

Hotel The Melita
London

We were in London during a heatwave and we knew there would not be air conditioning. The staff kindly provided us with a second fan, which was much appreciated. The room was quite small but we knew to expect that in such an expensive city. Very clean room and tasty breakfast pastries.

Activity Reviews
Cairngorms National Park Wildlife Tour with a Specialist
Cairngorms National Park Wildlife Tour with a Specialist
Scotland

Wonderful tour with Safari Steve. He drove us in a very comfortable Land Rover to several habitats within the park. At each one, we saw birds and other animals that we never would have spotted on our own. Even though we are not "birders," it was delightful for all of us (including 2 teenage boys). One of our most enjoyable days.

Dunnottar Castle Tickets
Dunnottar Castle Tickets
Scotland

An unexpected highlight! Beautiful and relatively uncrowded castle on the edge of the ocean. Well worth the drive.

Old Town History and Tales Walking Tour
Old Town History and Tales Walking Tour
Edinburgh

Fascinating walking tour. I didn't catch the guide's name but she was great. Very knowledgable and informative with just the right level of history and other facts.

Tower of London Timed Entry Tickets
Tower of London Timed Entry Tickets
London

Even though we had timed tickets for 10 am, we still had to wait about 30 minutes in line to enter. The line looked like it was getting even longer behind us so I would recommend tickets as early in the day as possible--very glad that Stephen got us morning tickets.

Private Guided Walk in Glencoe
Private Guided Walk in Glencoe
Scotland

Great hike back into the Hidden Valley. The hike in was a bit of a steep scramble in parts (more than I expected) but the route back was less difficult. Lots of beautiful scenery along the way.

Hop-on, Hop-off Bus
Hop-on, Hop-off Bus
London

We thought that this would be a good way to get an overview of London but our bus was stuck in traffic more than it was able to take us from site to site. Would skip it next time.

Private transfer to your accommodation. Then check-in or bag-drop
Private transfer to your accommodation. Then check-in or bag-drop
London

Eamon met us at baggage claim without any problem and gave us a great introduction to London. It was delightful to ride with him.

Guides, Drivers and Staff
Transport
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Nov 14, 2024
Hi Susan Thank you for taking the time write a detailed 5 star review. I love detailed comments that the custom trips we create are really great. We love being artisans in our work, and your trip' to explore England and Scotland was an incredible project to be part of. I love that you went to the Dunnottar and enjoyed coast of Aberdeenshire; We love taking folks off the beaten track and away from the overtouristy places. Aberdeenshire is perfect for this. We have noted what you said about... Read more

Hi Susan

Thank you for taking the time write a detailed 5 star review. I love detailed comments that the custom trips we create are really great.

We love being artisans in our work, and your trip' to explore England and Scotland was an incredible project to be part of. I love that you went to the Dunnottar and enjoyed coast of Aberdeenshire; We love taking folks off the beaten track and away from the overtouristy places. Aberdeenshire is perfect for this.

We have noted what you said about the hotel in Stirling and have removed it from the list of suppliers we use. i am sorry that it has degraded since our last visit.

Regards & thanks
Stephen Molloy & the team at High Point Holidays

Big help for a big family
Sweden | Jul 1 - Jul 6, 2023

D
Daniel R.
Sunnyside, NY | Reviewed on Jul 20, 2023
Traveling with two adults and three teenagers it is always tricky to find the right accommodations. Silvia not only found hotels for us in three different cities, they were charming places with a lot of character and located in very nice and convenient parts of town. When one hotel didn't have exactly the set-up we had asked for, requiring us to book an extra room on the fly, Silvia got us a refund so that we did not end up paying more. She was also a big help with transportation between... Read more

Traveling with two adults and three teenagers it is always tricky to find the right accommodations. Silvia not only found hotels for us in three different cities, they were charming places with a lot of character and located in very nice and convenient parts of town. When one hotel didn't have exactly the set-up we had asked for, requiring us to book an extra room on the fly, Silvia got us a refund so that we did not end up paying more. She was also a big help with transportation between sites, and had great recommendations for activities. She even met us at our hotel in Copenhagen with a gift bag of Swedish treats. We had a great time!

Local specialist: Silvía Ástvaldsdóttir
Silvía
Silvía Ástvaldsdóttir
Local specialist in Sweden | Replied on Jul 26, 2023

Hi Daniel & family!

Thank you so much for the kind words :) I'm thrilled you had a great time in Sweden and Copenhagen & I hope you found some favorites among the Swedish treats and a good place for the little Swedish flag!

Until our paths cross again,
Silvia & the Unforgettable Nordic team

Fantastic vacation!
Italy | Jul 4 - Jul 13, 2023

Leslie
Leslie L.
Cottage Grove, MN | Reviewed on Jul 20, 2023
I can’t thank Emi enough for planning a spectacular vacation. Our hotels were great. Our private tours and events were spectacular! Cooking class! Boat tour! When I had a question while in Italy, I received a response to my text within minutes, I have told multiple friends that they have to use KimKim to help plan their vacation. I can’t wait to plan our next trip with them. Read more

I can’t thank Emi enough for planning a spectacular vacation. Our hotels were great. Our private tours and events were spectacular! Cooking class! Boat tour! When I had a question while in Italy, I received a response to my text within minutes, I have told multiple friends that they have to use KimKim to help plan their vacation. I can’t wait to plan our next trip with them.

Activity Reviews
AMALFI AND POSITANO DISCOVERY BOAT TOUR - SEMI PRIVATE (max 12)
AMALFI AND POSITANO DISCOVERY BOAT TOUR - SEMI PRIVATE (max 12)
Sorrento

We actually had a private boat tour with Theodoro. He was wonderful! We couldn’t have asked for a better guide around the coast. He was so knowledgeable. This was one of our favorite days of our vacation.

Quality of Experience
Guides, Drivers and Staff
Transport
TUSCANY'S GEMS: PRIVATE TOUR TO PISA, SIENA AND SAN GIMIGNANO
TUSCANY'S GEMS: PRIVATE TOUR TO PISA, SIENA AND SAN GIMIGNANO
Florence

Claudia was a wonderful driver for our day. We did not have a wine tour scheduled while we were in Tuscany, Claudia called immediately and got us scheduled for lunch and wine tasting. It was a fantastic day!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Gondola Ride
Private Gondola Ride
Venice

This is something that we felt we needed to do in Venice. While it was nice, it felt like a Disney ride—they take you through a preset course with all the gondolas in a row. If you want to take a gondola ride, make sure to schedule in advance. The line to buy tickets was really long.

Pizza and gelato making class
Pizza and gelato making class
Florence

Vierri was amazing! He made this more than a class—it was an experience. He is so knowledgeable and a wonderful teacher. I can’t say enough about this evening. This was one of our favorite events of the trip.. Our pizza and gelato was surprisingly fantastic considering our skill level.

Quality of Experience
Vierri!
Local specialist: Emi Carletti

Ups & Downs
Costa Rica | Jun 15 - Jun 29, 2023

L
Lynn T.
Chamblee, GA | Reviewed on Jul 20, 2023
Before starting the planning of this trip I knew the destinations we wanted to cover. I was able to provide kimkim the general itinerary and booked them to help with the logistics and transportation. Parts of the booking went very smoothly and parts were somewhat bumpy. In more than one case I was told that they couldn’t do what I was asking (although I was able to do it on my own). I was very happy with, and very much enjoyed, the excursions that I booked through kimkim. Most of the... Read more

Before starting the planning of this trip I knew the destinations we wanted to cover. I was able to provide kimkim the general itinerary and booked them to help with the logistics and transportation. Parts of the booking went very smoothly and parts were somewhat bumpy. In more than one case I was told that they couldn’t do what I was asking (although I was able to do it on my own). I was very happy with, and very much enjoyed, the excursions that I booked through kimkim. Most of the drivers we had throughout our trip were excellent. I would particularly like to praise Leo, our driver from Amanzillo Travel. He was extremely knowledgeable, professional, & personable. Our biggest fiasco during our trip was when a driver (I can’t recall his name or company) left us at the ferry, “went to park,” and didn’t return. (I’m still not certain that we were refunded all we were due as a result of this.) Yuliana and kimkim were definitely helpful in planning this trip but I think that next time I will try doing it on my own.

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jul 21, 2023

Hi Lynn,
I hope you are well.
Thanks for choosing us to visit Costa Rica, and also, thanks for your time and leave us this helpful and great review that will help us to continue doing better our job.
From my side and our company, we offer an apology for the situation of the driver on the Ferry, we have proceeded with the process of this situation, as well Kim Kim has processed the accounting refund.
I hope you had a great time here, and have enjoyed your trip.
Take care.
Best regards from Costa Rica,
Yuliana

Great Itinerary to See the Best of NZ in 8 Days!
New Zealand | Jul 8 - Jul 16, 2023

Pamela
Pamela O.
Houston, TX | Reviewed on Jul 20, 2023
Connie did a great job helping us see the best of NZ and both islands in just 8 days! We loved the trip and the tours. All of the guides were fabulous and Do with Alpine, Chris with Eco Tours and Liz with Aucky Walky were the best! Also loved QT Auckland — nice rooms, great location, hip bar and good restaurant. Read more

Connie did a great job helping us see the best of NZ and both islands in just 8 days! We loved the trip and the tours. All of the guides were fabulous and Do with Alpine, Chris with Eco Tours and Liz with Aucky Walky were the best! Also loved QT Auckland — nice rooms, great location, hip bar and good restaurant.

Hotel Review
QT Auckland
Auckland

Hip, chic and accommodating. Excellent location, cool bar and good restaurant. Service was impeccable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cool digs. Only complaint was all mood lighting makes for a dark room…
Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on Jul 21, 2023

Hello Pam,

I appreciate very much the time you have taken to write this review. I am thrilled the trip and our services met all your needs. We love working with our team in New Zealand, all our operators have great knowledge of their product. We only hear they always go out of their way to assist our clients.

We look forward to seeing you soon in another one of our trips!

Thank you

Pedro made our trip to Porto and Lisbon memorable.
Portugal | Jul 9 - Jul 18, 2023

Jonathan
Jonathan S.
Australia | Reviewed on Jul 20, 2023
Quite simply......without Pedro, we wouldn't have enjoyed such personalised experiences so completely tailored to our likes and our interests. It made our holiday to Porto and Lisbon so enjoyable. When you're away in holiday, time is essentially limited. You want to ensure it's effectively invested. So that the memories are enduring. Pedro and kimkim ensured this was the case. The itinerary was just excellent. In order to construct this, Pedro ensured he got to know us and what we... Read more

Quite simply......without Pedro, we wouldn't have enjoyed such personalised experiences so completely tailored to our likes and our interests. It made our holiday to Porto and Lisbon so enjoyable. When you're away in holiday, time is essentially limited. You want to ensure it's effectively invested. So that the memories are enduring.

Pedro and kimkim ensured this was the case. The itinerary was just excellent. In order to construct this, Pedro ensured he got to know us and what we like doing. His suggestions hit the mark: the walking tours, boat rides, ebike trips and personal guided tours. We wouldn't have known of these if it hadn't been for Pedro, let alone booked them.

And the organisation was flawless. Even when we needed to reschedule something because my wife was unwell, it was done swiftly without fuss.

When we go away again, we'll use kimkim. Simple as that.

Activity Review
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto
Quality of Experience
Guides, Drivers and Staff
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jul 20, 2023

Hello Jonathan & Elaine,
I am so glad to hear that you really enjoyed my services and your overall experience in Portugal - a big THANK YOU for your kind words. It was an honor to have you both traveling with us and to have the chance to show you my beautiful country.
Looking forward to welcome your friends and family in the future.
Your friend in Portugal - Pedro

Wow!!
Australia | Jun 21 - Jul 12, 2023

Carl
Carl V.
Middletown, DE | Reviewed on Jul 20, 2023
We really enjoyed our trip to Australia. I can not imagine the visit without the help of KimKim. First and foremost arranging drivers to meet at airports (we are Americans and really didn’t feel comfortable driving on the left). Organizing our itinerary so that we we had time to do an appropriate amount of exploring at each of our stops. Linking us up with appropriate guided tours and activities that picked us up right at our hotel or a short walk away. Inevitably, when someone... Read more

We really enjoyed our trip to Australia. I can not imagine the visit without the help of KimKim. First and foremost arranging drivers to meet at airports (we are Americans and really didn’t feel comfortable driving on the left).

Organizing our itinerary so that we we had time to do an appropriate amount of exploring at each of our stops.

Linking us up with appropriate guided tours and activities that picked us up right at our hotel or a short walk away.

Inevitably, when someone we met at a stop told us we MUST do X or see Y, it was something we had done the day before or were scheduled to do the next.

Definitely many of these activities were NOT something that would have occurred to us on our own.

Well Done, KimKim!!

Hotel Reviews
Sails In The Desert
Yulara

Three different restaurants in the hotel to choose from. Great Breakfast buffet!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Cairns Oasis Resort
Cairns

FANTASTIC breakfast buffet. Reasonably priced dinners. HUGE pool. Didn’t go in myself, but loved to see the families enjoying it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mantra Crown Towers Surfers Paradise
Surfers Paradise

In room laundry and kitchen. Close to ocean. Amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mantra 2 Bond Street
Sydney

We loved staying at this hotel. 1. Perfect location near transportation, grocery, bottle shop. 2. Ability to fix our own meals. 3. Essential; washer and dryer in room. 4. Courteous knowledgeable staff that really worked hard to help.

Authenticity & Character
Location
Woolworth’s right across the (closed to traffic) street.
Staff
Cleanliness & Comfort
Activity Reviews
Uluru Camel Tours - Sunset Camel Experience
Uluru Camel Tours - Sunset Camel Experience
Uluru

The camel ride was a unique and enjoyable experience. We rode atop the camel for an hour, with frequent pauses. The ride included some food and drinks, which was nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Daintree, Cape Trib & Bloomfield Day Tour
Daintree, Cape Trib & Bloomfield Day Tour
Cairns

The Daintree day tour was fascinating. We got to see crocodiles during a pontoon boat ride on the Daintree River. The tour was way more extensive than just the boat ride.

Quality of Experience
Guides, Drivers and Staff
Transport
Down Under Cruise with Gold Class Lounge
Down Under Cruise with Gold Class Lounge
Cairns

The Down Under Cruise was a good experience. My wife enjoyed snorkeling in the Great Barrier Reef, but I got seasick. However, I still got to see the reef, which was cool!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Dinner Cruise
Sunset Dinner Cruise
Sydney

The dinner cruise was ok. The view from inside was not particularly good and most of the staff seemed disinterested. However, the food was good.

Quality of Experience
Guides, Drivers and Staff
Transport
Hunter Valley Food and Wine Lovers Tour
Hunter Valley Food and Wine Lovers Tour
Sydney

The food and wine tour was pleasant. It was mostly about wine tasting, with some food involved. I enjoyed this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrive Sydney
Arrive Sydney
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Captain Cook Cruises - Hop On Hop Off Harbour Explorer 2-Day Pass
Captain Cook Cruises - Hop On Hop Off Harbour Explorer 2-Day Pass
Sydney

A nice introduction to Sydney Harbor. Shark Island was on the list of stops , but the ship never stopped there. The ferry service would have suited us equally, as it turned out

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vickie Parrack
Vickie
Vickie Parrack
Local specialist in Wanaka | Replied on Jul 21, 2023

Thank you so much Carl,

What a pleasure it was to be part of your Aussie adventure.

Vickie

Trip driving the Ring Road around Iceland.
Iceland | Jul 7 - Jul 18, 2023

Nels
Nels M.
Shaw, DC | Reviewed on Jul 20, 2023
Duncan did a great job of planning our driving times and giving us so many options on sights and hiking. The hotels were nice and very accommodating. We enjoyed having the breakfasts included, made for a good send off every day.
The sights were amazing. The activities he planned for us were great, the 3 water parks were so relaxing, the walking on a glacier was a first for us, the zodiac boat ride with the icebergs was fantastic.
All the hiking we did each day was an experience in sights...
Read more

Duncan did a great job of planning our driving times and giving us so many options on sights and hiking. The hotels were nice and very accommodating. We enjoyed having the breakfasts included, made for a good send off every day.
The sights were amazing. The activities he planned for us were great, the 3 water parks were so relaxing, the walking on a glacier was a first for us, the zodiac boat ride with the icebergs was fantastic.
All the hiking we did each day was an experience in sights and endurance that we enjoyed.
The restaurants and also the different foods was something that gave us a great understanding of what Iceland had to offer.
I just have to close by saying Duncan listened to what would work for us and he came through with a home run. We would definitely use KimKim again and ask for Duncan.

Hotel Reviews
Birkilauf Guesthouse
Lake Myvatn

This was a bit different as it was a shared kitchen and living space which was a new experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Langaholt
Stadarstadur

It was a satisfactory stay. The hotel staff was accommodating and the check-in process was seamless. The hotel met my expectations for a one-night stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skuggi Hotel by Keahotels
Reykjavík

It was a decent place for me to sleep and eat. The staff was helpful and the check-in process was smooth. The breakfasts were enjoyable and the location was convenient. Overall, it was comfortable and met our needs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland

This was an amazing experience. The tour was well-organized.

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Lagoon
Iceland

It was a relaxing activity right after a long flight. I had a good time and slept well after.

Quality of Experience
Guides, Drivers and Staff
Transport
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn

The nature baths were calming and enjoyable. The weather was good which made the experience even more enjoyable

Quality of Experience
Guides, Drivers and Staff
Transport
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

This was a highlight of the trip. The hike was arranged well and we started at the time it was scheduled. The guides were friendly and answered all our questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Jul 21, 2023

Hi Nels, thanks so much for your great review, it's much appreciated. I'm so glad your trip went well, and the you were able to get a really good taste of Iceland's wonders. I wish you smooth and rewarding travels in the future.

Trip of a lifetime
Australia | Jun 21 - Jul 12, 2023

Jane
Jane V.
Middletown, DE | Reviewed on Jul 20, 2023
This was our first trip to Australia. Normally, we plan our own trips, but the distance was so great (from the US) and the country so large, that we were overwhelmed. We wanted more independence than a tour would offer, however. Kimkim was the perfect solution!
After asking what categories of things we wanted to explore, and how long our trip would be, Vickie began making suggestions of itineraries and activities. We considered those, made some changes, reconsidered, for several months....
Read more

This was our first trip to Australia. Normally, we plan our own trips, but the distance was so great (from the US) and the country so large, that we were overwhelmed. We wanted more independence than a tour would offer, however. Kimkim was the perfect solution!
After asking what categories of things we wanted to explore, and how long our trip would be, Vickie began making suggestions of itineraries and activities. We considered those, made some changes, reconsidered, for several months. Vickie made more suggestions, adjusted things, etc., until we had a plan. And it was an excellent plan.
We loved all the time we had to explore Sydney, and were happy with our combination of planned excursions and free time. The driver/guides for all of our excursions were very knowledgeable and friendly. They not only gave us lots of information about the areas we visited, but had stories about the areas we drove past. That was true of excursions from Sydney, in Gold Coast, in Cairns and at Uluru. Clearly, Kimkim made arrangements with reputable companies.
We did not want to drive in Australia, since we're not used to driving on the left, so we really appreciated the drivers that picked us up at airports and hotels.
We were really happy with our accommodations. Amazing breakfasts were included, and the hotels in Sydney and Gold Coast had laundry facilities in the room, which was so handy.
We downloaded the kimkim app so we could access details of each step of our trip. I did have some questions about excursions along the way, so it was handy to have phone numbers for the tour operators. I had no trouble finding answers. The kimkim team was also available through a chat feature on the app, and that came in handy.
We're not sure where we'll go next, but we're sure we'll ask Kimkim to help us plan the trip.

Hotel Review
Mantra 2 Bond Street
Sydney

Great location for exploring Sydney. Helpful staff. Comfy, spacious suites and amazing breakfast.

Authenticity & Character
Location
Walkable to places of interest AND close to light rail and trains.
Staff
Very accomodating.
Cleanliness & Comfort
Activity Reviews
Uluru Camel Tours - Sunset Camel Experience
Uluru Camel Tours - Sunset Camel Experience
Uluru

This was so much fun - definitely a highlight of our trip! The staff is so helpful and they make the ride so enjoyable.

Quality of Experience
Guides, Drivers and Staff
Sounds of Silence Dinner
Sounds of Silence Dinner
Uluru

We actually did the Wintjiri Wiru gourmet dinner and light show instead of this. Vickie found out about this experience kind of late in our planning, and suggested that we substitute it for the Sounds of Silence - and it was PHENOMENAL!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kings Canyon & Outback Panoramas
Kings Canyon & Outback Panoramas
Uluru

This is a LONG day, but interesting to see a bit more of the Outback. We took a helicopter tour over the canyon, which was really good.

Free Day in Sydney
Free Day in Sydney
Sydney

We toured the Opera House - definitely worth doing. We did the Hop On-Hop Off Big Bus tour, which is informative and interesting - more so than the Hop On Hop Off Ferry. There's narration with the bus - not so for the ferry. And ferry rides are cheap and available individually.

Southern Cross Tours - Natural Bridge & Springbrook Waterfalls Tour
Australia

Our guide actually lives in the area that we toured, so she had lots of inside information and good stories.

Quality of Experience
Guides, Drivers and Staff
Transport
Unchartered Blue Mountains Tour
Unchartered Blue Mountains Tour
Sydney

Beautiful scenery and good information about the First Nations people.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Rocks Walking Tour
Private Rocks Walking Tour
Sydney

Very interesting historical area of Sydney. Lots of good stories.

Quality of Experience
Hunter Valley Food and Wine Lovers Tour
Hunter Valley Food and Wine Lovers Tour
Sydney

Enjoyed not only the wines, but the countryside as we travelled to the wineries. Driver/Guide provided lots of information about the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Down Under Cruise with Gold Class Lounge
Down Under Cruise with Gold Class Lounge
Cairns

Unfortunately, my husband got seasick, but I had a great time and am proud to say I snorkeled the Great Barrier Reef.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Skyrail Rainforest Cableway + Kuranda Scenic Railway
Skyrail Rainforest Cableway + Kuranda Scenic Railway
Cairns

The vintage train ride is amazing. The train itself is fun and the scenery is spectacular.

Quality of Experience
Transport
Local specialist: Vickie Parrack
Vickie
Vickie Parrack
Local specialist in Wanaka | Replied on Jul 20, 2023

Hi Jane,

Thank you so much for such a wonderful review. I cant tell you how happy I am that you had such an amazing experience.

Sounds like the hotels were a great fit and you enjoyed so many bucket list activities. Riding camels in Uluru!!! How incredible.

And you loved Wintiji Wiru, I am so happy I upgraded you last minute. I will be sure to use this in future itineraries.

I cant thank you enough for letting me a part of this experience. If you ever come to New Zealand let me know :).

Take care

Vickie

Outstanding Itinerary
Iceland | Jul 7 - Jul 18, 2023

R
Robert K.
Janesville, WI | Reviewed on Jul 20, 2023
We were very pleased with the entire trip. The itinerary worked out just perfectly. The pre-booked activities were excellent, especially the zodiac ride, glacier hike and the Sky Lagoon. Duncan’s suggestions for hikes and points of interest were very helpful; we did many of them. The accommodations were very good with the exception of Heradsskolinn Guest House. So very glad that we booked with Duncan and Kimkim and would recommend the company to others. Read more

We were very pleased with the entire trip. The itinerary worked out just perfectly. The pre-booked activities were excellent, especially the zodiac ride, glacier hike and the Sky Lagoon. Duncan’s suggestions for hikes and points of interest were very helpful; we did many of them. The accommodations were very good with the exception of Heradsskolinn Guest House.

So very glad that we booked with Duncan and Kimkim and would recommend the company to others.

Hotel Reviews
Héradsskólinn Historic Guesthouse
Laugarvatn

Worst accommodations on our trip. Restaurant was overwhelmed and food poor. No shower in room, tub only. Made us remove our shoes at the door. Staff was over whelmed and confused.

Authenticity & Character
Too authentic! Like staying in a dormitory. Uncomfortable and in need of update.
Location
Staff
Confused and under staffed
Cleanliness & Comfort
Overcrowded, and noisy
Hótel Kría
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Vatnajökull
Höfn
Authenticity & Character
Location
Very pastoral and quiet
Staff
Cleanliness & Comfort
Gauksmyri Guesthouse
Gauksmyri
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Valaskjálf
Egilsstadir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Langaholt
Stadarstadur

A bit tired and in need of update

Authenticity & Character
A bit run down and the dining was poor
Location
Nice views, and enjoyed the golf course
Staff
Very helpful and friendly
Cleanliness & Comfort
Rooms and public places were clean
Skuggi Hotel by Keahotels
Reykjavík
Authenticity & Character
Modern and a bit sterile
Location
Easy walking to restaurants and attractions
Staff
All good
Cleanliness & Comfort
Activity Reviews
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

Terrific experience!! Great staff and guide, very conscientious. A real highlight of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland

One of the trip highlights! Very well organized with excellent staff and a super guide.

Quality of Experience
Guides, Drivers and Staff
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn

Very enjoyable and organized.

Quality of Experience
Guides, Drivers and Staff
Vatnshellir lava cave tour
Vatnshellir lava cave tour
Iceland

Very informative and an excellent guide.

Quality of Experience
Guides, Drivers and Staff
Blue Lagoon
Iceland

Too crowded and a bit tired.

Quality of Experience
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Jul 21, 2023

Hi Robert, thanks so much, I appreciate your positive review, and am really happy things worked out well for you. It's very useful to hear which aspects of your trip were highlights, and it would be equally useful if you could share your experience at the Heradsskolinn Guest House so that we could learn for the future.

Our trip was amazing
Mexico | Jul 1 - Jul 10, 2023

E
Erek O.
Melrose, MA | Reviewed on Jul 20, 2023
Our trip was incredible. Rene helped us put together an outstanding itinerary with excellent recommendations for excursions and lodging. We worked with Lizbeth from Rutopia during the trip and she was also fantastic. Both Rene and Lizbeth were responsive, helpful, and truly dedicated to making this a really special experience for our family. We are keen on adventure, so we wanted to do some tours that were a little off the beaten path and removed from the more "touristy" places (of... Read more

Our trip was incredible. Rene helped us put together an outstanding itinerary with excellent recommendations for excursions and lodging. We worked with Lizbeth from Rutopia during the trip and she was also fantastic. Both Rene and Lizbeth were responsive, helpful, and truly dedicated to making this a really special experience for our family.

We are keen on adventure, so we wanted to do some tours that were a little off the beaten path and removed from the more "touristy" places (of which there are many). We are so glad KimKim and Rutopia were able to accommodate us. We got to spend time with local Maya families and guides; ate traditional home-cooked meals; and contributed directly, sustainably, and positively to the communities we visited. Our guides were all highly knowledgeable and conscientious.

In addition to our visits to the extraordinary ruins and archeological zones of the region, one highlight of the trip was spending a day with a local Maya community exploring a stunning cenote and learning to make tortillas by hand over an open fire. The entire trip felt very authentic and connected to the local cultures, rather than the commercialized theme parks and tourist traps. Our kids our probably too young to realize how special this vacation was, but I am confident they will remember it forever!!

Hotel Reviews
Casa Don Diego
Tulum

Casa Don Diego was small, private, and gave us the authentic experience we were looking for. We loved how it was tucked away in Tulum and offered a quiet and unassuming atmosphere. The staff was really nice and made us feel like family. We even had the chance to see their beehives and learn about a specific type of bee that doesn't sting, but produces fantastic honey. The hotel has around six rooms and an outdoor kitchen for families to use which added to the home-like feel. It was a wonderful place to stay and we really missed it when we moved to a larger resort later in our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fairmont Mayakobá Rivera Maya
Quintana Roo

This was a luxurious hotel with beautiful pools and good restaurants. It was a nice place to relax and pamper ourselves after more adventurous days. However, it felt more commercial compared to the more authentic experiences we had during our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Coba and the sacred Mayan roads
Coba and the sacred Mayan roads
Cobá

The tours of the ruins, including Coba and the sacred Mayan roads, were stunning. All of our guides were well informed and we learned a lot about the culture and history. It was wonderful to meet the people and know that the money from our tours was going directly into the local community. It was fantastic to see the ruins and spend time with Mayan families.

Quality of Experience
Guides, Drivers and Staff
Transport
Rio Secreto: The Mayan underworld
Rio Secreto: The Mayan underworld
Cancún

This was a commercial but fun experience. We went into the caves with a guide and a group, which felt a bit rushed and less personal than our other adventures. Still, it was beautiful and interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Mayan jungle, culture, cenotes and lunch in Yalcobá
Mayan jungle, culture, cenotes and lunch in Yalcobá
Mexico

This was one of the most special days of our trip. We got to spend time with a Mayan community and learn about their traditional ways of life. Our children even made tortillas by hand with Maya women — an unforgettable experience. We also visited a hidden cenote, which was an adventurous and stunning experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Float in the Muyil Sian Ka'an Biosphere Reserve with transportation from Cancun.
Float in the Muyil Sian Ka'an Biosphere Reserve with transportation from Cancun.
Cancún

This was an absolute highlight of our trip! We got there early, before the crowds and it was just our family and our guide. We floated down the river, surrounded by stunning nature, in crystal clear water. Our guide taught us about the jungle and let us enjoy some quiet moments just floating. We didn't do any snorkeling, but it was still an amazing experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Rene Rodarte
Rene
Rene Rodarte
Local specialist in Mexico city | Replied on Jul 20, 2023
Hello Erek!
Thank you very much for your words!
Our team is very happy to hear the experience was what you were looking for and was able to create special memories! Rutopia's goal is to create this bridge between fantastic travelers like yourselves and the communities that have so many amazing experiences to offer, it is heartwarming to read we were able to achieve this! I wish I could have tasted a taco from one of your tortillas, but it'll have to be for the next time your family visits... Read more

Hello Erek!
Thank you very much for your words!

Our team is very happy to hear the experience was what you were looking for and was able to create special memories! Rutopia's goal is to create this bridge between fantastic travelers like yourselves and the communities that have so many amazing experiences to offer, it is heartwarming to read we were able to achieve this!

I wish I could have tasted a taco from one of your tortillas, but it'll have to be for the next time your family visits Mexico! how about Oaxaca and the mountains for your next trip?

Say hello to Eileen and your kids from the entire Rutopia team and thanks again for visiting!
Rene

OPA! Our trip of a lifetime
Greece | Jul 12 - Jul 19, 2023

Jill
Jill D.
Clive, IA | Reviewed on Jul 20, 2023
Not even sure where to start. The entire Kimkim process was easy from start to finish. The tours set up for us in Greece were top notch, and we will never forget the kindness of our local drivers and guides. We could never have planned this our own. It’s not to say the trip wasn’t without hiccups; luckily, Afroditi helped us when we needed when we missed flights and needed other adjustments along the way. Read more

Not even sure where to start. The entire Kimkim process was easy from start to finish. The tours set up for us in Greece were top notch, and we will never forget the kindness of our local drivers and guides. We could never have planned this our own. It’s not to say the trip wasn’t without hiccups; luckily, Afroditi helped us when we needed when we missed flights and needed other adjustments along the way.

Hotel Reviews
Petri Suites
Santorini
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxembourg Hotel
Thessaloniki
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The shower needs a door or curtain.
Monastiri Guesthouse
Kalampaka - Meteora
Authenticity & Character
Location
Staff
Got what we need. Not overly friendly.
Cleanliness & Comfort
Shower doors leaked.
Athens4 Hotel
Athens

Friendly, easy, and good location. Giving it four stars due to a bathroom water leak. The host promptly assisted us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
All time classic Santorini, Full-Day Island Tour
All time classic Santorini, Full-Day Island Tour
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
⛵ Sunset Sailing Tour & BBQ on a luxury catamaran
⛵ Sunset Sailing Tour & BBQ on a luxury catamaran
Santorini

The length of the experience is closer to 7.5 hours from pick up to drop off.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
I’ve never been so scared on the drive back to our hotel. The driver was going way too fast.
Welcome to Santorini
Welcome to Santorini
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Thessaloniki Walking Tour
Thessaloniki Walking Tour
Thessaloniki
Quality of Experience
Guides, Drivers and Staff
Transport
Discover the imposing Meteora, Overnight in Thessaloniki
Discover the imposing Meteora, Overnight in Thessaloniki
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Afroditi Kalogerakou
Afroditi
Afroditi Kalogerakou
Local specialist in Athens, Greece | Replied on Jul 24, 2023

Dear Jill,

Thank you so much for your kind words! I appreciate your detailed review! ❤
I am very happy to hear that you enjoyed your time here!
It is always a pleasure to welcome travelers like you (kind & considerate despite the "hiccups" 😉)
Hope to welcome you again in Greece sometime in the future!

Warm regards from Athens,
Afroditi

Namibia
Namibia | Jul 8 - Jul 18, 2023

K
kai r.
Finland | Reviewed on Jul 20, 2023

The Namibia travel experience was amazing. All places visited and stays overnight were special in one way or the other. Onguma was out of this world whereas Madisa was a lot more down to earth. I might change make some changes if I did it again, but that is the benefit of hindsight. Anyway, thank you for setting it up Lize.

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Jul 21, 2023

Hi Kai,
Thank you for your wonderful feedback.
I am delighted to hear that you enjoyed your trip to Namibia.
Hope to hear from you again should you wish to return to the beautiful Southern Africa.
Take care.
Best wishes, Lize

A wonderful Norwegian journey with KimKim
Norway | Jul 10 - Jul 19, 2023

Hortense
Hortense L.
Canada | Reviewed on Jul 20, 2023

Had an excellent experience using KimKim. Maria tailored a wonderful trip catered to my interests and requests. The whole team was very responsive at all times throughout my trip. The overall journey was very comfortable and seamless. I am so happy I finally got to see the regions of Norway I hadn’t visited yet and hope to do another trip like this one in the near future!

Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Jul 20, 2023

Hortense!!!!

I am so glad you enjoyed your trip, but most of all you felt comfortable and safe with us!

Thank you for letting me build this trip for you and for sharing with me your wishes about this trip! It was a pleasure working with you!!

A great week in Cambodia
Cambodia | Jul 8 - Jul 13, 2023

Jamie
Jamie H.
Richmond, CA | Reviewed on Jul 20, 2023
Steve was so helpful in planning our trip to Cambodia. It felt like we got to see all the highlights with no stress. The only negative is that we wanted to stay longer to do more! I feel grateful that we were able to see and do so much. Cambodia is a great place to visit. I would highly recommend working with Steve to create a great Cambodia itinerary. It would have been very overwhelming without him. Read more

Steve was so helpful in planning our trip to Cambodia. It felt like we got to see all the highlights with no stress. The only negative is that we wanted to stay longer to do more! I feel grateful that we were able to see and do so much. Cambodia is a great place to visit.

I would highly recommend working with Steve to create a great Cambodia itinerary. It would have been very overwhelming without him.

Hotel Review
Phum Baitang
Siem Reap

This is one of the nicest hotels I have ever stayed in. The attention to detail, the ambiance, and the staff were all incredible. It was also very quiet, and a great place to relax after a busy day

Authenticity & Character
Loved the little touches, the fresh fruit in our room, the water Buffalo, the frogs at night
Location
Staff
They were very attentive to our every need
Cleanliness & Comfort
The rooms were always spotless
Activity Review
Apopo Landmine detecting rats (private tour)
Apopo Landmine detecting rats (private tour)
Siem Reap

This was a very special tour, and I’m glad I got to meet hero rats. Would recommend everyone to check this out

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Jul 20, 2023

Hi Jamie,
Thanks for travelling with us in Cambodia, and also for your very sweet words. I'm glad you wanted to stay longer! Please come again and see more of the country.
I agree, Phum Baitang is a lovely place to stay and get a feel for the Cambodian countryside. And the lodges are wonderful.
It was also great to catch up with you during the market visit before the cookery class. Please send my regards to Joe.

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.