Kimkim Trip Reviews

Sarah and Ivan planned the perfect itinerary.
It was very organized. The drivers and tours were excellent. They responded to questions right away .
Highly recommend!

I initially sought the help of Kimkim because I knew we were ambitious in our own desires and needed to travel as efficiently as possible: We wanted to see Osaka, Hiroshima, Miyajima Island, Beppu, Kurokawa Onsen, and Fukuoka when experiencing Kyushu for the first time, and then fly to Hokkaido for Sapporo's Autumn Food Festival and a day trip to Lake Toya — all in just 2 weeks time. We had been to Japan before, and we knew how more expertise in our planning would be wise, especially since we insisted on private cultural experiences versus touristy attractions and crowds. Kimkim delivered on our desires and more.
Our local specialist Cannon was exceptional, and we really appreciated how he communicated with us. He made superb suggestions, was remarkably responsive and timely, and kept in touch daily during our trip. He always remained sensitive to our budget, and even sent us suggested walking routes when we were on our own leisure time. At one point, he even offered to be our translator when a medical mishap occurred, and he stepped up his behind-the-scenes updates with our guides and drivers accordingly.
Our thanks to guide Akiko (Hiroshima & Miyajima Island), driver Gong (Beppu, Kurokawa Onsen & Fukuoka), and driver Naru (Sapporo & Lake Toya): each of your added specialties added to our trip wonderfully.

Overall, our Italy trip was wonderful. Our itinerary was packed but allowed enough down time to relax and explore each destination. Alessia, our concierge, was very attentive and did all she could to make sure everything went smoothly. We enjoyed spending time with her in Venice; she took special care selecting locations for the food tour so that we could try different local specialties. We also enjoyed the Venice walking tour. In Florence, the Tuscany tour was amazing! There was a communication problem regarding our transfer from Florence to Rome, the driver notified the hotel staff that he was waiting for us at the entrance but apparently didn’t communicate with the local concierge who was not yet at the hotel. The driver took us to the train station without the concierge, which led to some confusion and frustration. The concierge met us at the train station; we made our train without any issue. Once in Rome, the Colosseum tour was disappointing. The guide was unprepared and disorganized. It was a very hot day but didn’t try to find shade, spent an especially long time on Palatine Hill, leaving everyone on the tour wandering around. The tour ended about 30 mins early in the middle of the Colosseum, didn’t give us the opportunity to climb the stairs or go to the bottom floor. After this tour, there was another communication problem with the driver. Alessia contacted us with a driver change about 30 mins before the tour was to end (we were already dismissed and exploring), then a few minutes later a driver also contacted us, saying he was there. We then hurried to exit, he asked where we were, we did our best to describe our surroundings and sent pictures but failed to find him, after about 45mins of back and forth messages with the driver, struggling with WhatsApp to try to figure out how to send photos and receive phone calls, we cancelled the ride and walked back to the hotel. The Vatican City tour the following day was much better, despite being very crowded, our guide did a good job managing the group and was organized and knowledgeable. Our transfers to Sorrento and Sicily went smoothly. At our request, Alessia was able to reschedule our Capri boat tour which saved us from a rainy day. We loved the tour in Palermo, the crypts were extraordinary, and we had fun learning about the unique attractions. The guide was well educated and eager to show us around the city.
Except for some communication issues and a bad tour experience, our trip was great. One suggestion would be for drivers to communicate through the concierge and not directly with clients. This may have saved us some frustration. WhatsApp works well for text messaging, but I was unable to accept phone calls, perhaps more instruction is needed prior to travel.

Hotel Review

Hotel Artemis

Cefalu

The room was spacious and had the best shower of all of the Italian hotels we visited. Most importantly, the staff was amazing! They helped us navigate the area and recommend restaurants. One of the team members went out of his way to lend us his personal luggage scale when we were unable to find a way to ship purchased items home!

Authenticity & Character

Our room had a balcony, large enough to do yoga in the morning, there was also a roof deck with a nice view.

Location

Very centrally located, 5 min walk to the beach and restaurants or train station.

Staff

They went above and beyond to accommodate our needs.

Cleanliness & Comfort

Activity Reviews

Half Day Guided Tour of Palermo: the unknown side

Italy

We loved the tour in Palermo, the crypts were extraordinary, and we had fun learning about the unique attractions. The guide was well educated and eager to show us around the city.

Quality of Experience

Guides, Drivers and Staff

Transport

Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica

Rome

Despite being very crowded, our guide did a good job managing the group and was organized and knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Small group tour of Colosseum with Arena access, Palatine Hill and Roman Forum

Rome

This tour was disappointing. The guide was unprepared and disorganized. It was a very hot day but we spent an especially long time on Palatine Hill, without the guide making any effort to find shade and leaving everyone on the tour wandering around wondering when we would move on. The guide did show us one of the special exhibits in the Forum that featured Egyptian art but didn't have much else to offer during the tour of the Forum. We were excited to explore the colosseum, she mentioned climbing the stairs but dismissed the tour group about 30 mins early in the middle of the Colosseum, without giving us the opportunity or showing us where to climb the stairs or go to the bottom floor (which she said was a separate ticket).

Quality of Experience

A guide who is energetic and personable.

Guides, Drivers and Staff

Small group Tour of Tuscany Oil & Wine Tasting with a personal sommelier

Florence

Quality of Experience

Food

Guides, Drivers and Staff

Transport

"Bacari" local street food tour

Italy

Alessia took note of our food and wine preferences and what we had already tried to carefully selecting locations for the food tour so that we could try different local specialties. We were able to try things we probably wouldn't have without her guidance. The salted cod was unique surprise, that we never would've found or been brave enough to try on our own.

Quality of Experience

Guides, Drivers and Staff

We had fun with Alessia, like having a friend to show us around.

Absolute Venice: group tour of the highlights including the Saint Mark's Basilica and the Doge's palace

Italy

Our guide was knowledgeable on all things Venice and very patient, making sure to keep the group together and allow time to enjoy the sights without lingering too long. Her flag was very helpful in crowded places to make it easy to find her.

Quality of Experience

Guides, Drivers and Staff

Our most memorable experiences were our tours. We found that all of our guides were exceptionally knowledgeable and were able to pace our tours to match our mobility issues.

Our cruise on the Vitava River was a great way to begin our tour of Prague. Unfortunately, our city tour was plagued by rain, but our guide, Katarina, worked around it. In fact, she found a wonderful cafe where we were able to dry and warm up while watching the Astronomical Clock do its thing. At night we enjoyed an amazing classical concert at the Spanish Synagogue.

Our guide for our Jewish Prague tour, Zaza, was extraordinary! She was very sweet and so smart! We were very fortunate to have her.

Our last day in Terezin was very moving. Again our guide was so full of knowledge. All in all we enjoyed Prague very much.

Hotel Review

Hotel Art Deco Imperial

Prague

We would not recommend this hotel for older adults with mobility issues. The high tub and steps between the bathroom and bedroom were dangerous for us. The staff was helpful and offered to change our room, but once we had settled in we didn't want to pack and unpack again. The location was fine, in the middle of everything. The breakfasts had a good assortment of food.

Activity Reviews

Private Day Trip to Terezin

Prague

Our guide was excellent and knew so much!

Quality of Experience

Our guide's knowledge and passion.

Guides, Drivers and Staff

He seemed to care so much about what he was talking about.

Transport

Very convenient

The Jewish Quarter

Prague

Our guide has a master's and Phd in Jewish studies. She was brilliant!

Quality of Experience

Guides, Drivers and Staff

Transport

Guided tour of Prague

Prague

We liked all the different things that we learned and saw. The Astronomical clock was fascinating.

Quality of Experience

Guides, Drivers and Staff

They were so helpful.

Transport

They got us close to what we were seeing.

Exclusive Dinner Cruise on Vltava River

Prague

We liked our seating, food and the music.

Quality of Experience

Guides, Drivers and Staff

We had a very exciting and informative trip. All of the guides were professional, personable and exhibited enthusisam when sharing details and history of the places we visited. My only disappointment was with the bus trip to Windsor Castle, Stonehenge and Bath. We arrived before the castle was open to visitors and were among the first people to enter. There was not sufficient time to enjoy the tour of the castle. I felt as though I was racing through the various rooms in order to make it back to the bus for the next segment of our trip. I would suugest taking a train to Windsor in order to have more time and not try to cram that much into the day.

Hotel Review

Great Scotland Yard Hotel

London

Comfortable and quiet environment. Staff was very pleasant. Breakfast service in the Parlour was questionable in terms of service and competence of some of the staff. Management did their best to compensate for the poor performance.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Cotswolds Private Tour

England

John made us feel at home immediately. We enjoyed spending the day with him. Taking us to the gravesite of Winston Churchill was an unexpected surprise. He also shared many details of the Cotswolds.

Quality of Experience

Guides, Drivers and Staff

Transport

Tasting Menu at Restaurant 1890 by Gordon Ramsay at The Savoy Hotel

London

A truly memorable dining experience. Both the staff and the food were excellent.

Quality of Experience

Guides, Drivers and Staff

Wimbledon Lawn Tennis Museum and Tour

London

Excellent guides. They provided a wheelchair for my husband. Very informative presentation.

Quality of Experience

Guides, Drivers and Staff

Stonehenge and Windsor Castle from London

London

Too rushed. Not sufficient time to enjoy Windsor Castle.

Quality of Experience

Guides, Drivers and Staff

Transport

The Royal London Tour: Changing of the Guard and More

London

Delianne was a delight and a wealth of knowledge. She shared many interesting stories about architecture, gas streetlights, the Royal Guard and the royals.

Quality of Experience

Guides, Drivers and Staff

Tower of London Beefeater Welcome & Crown Jewels

London

Quality of Experience

Guides, Drivers and Staff

Discover London in a Private Black Cab

London

Jack was fun and very informative.

Quality of Experience

Guides, Drivers and Staff

Transport

Our guides Jeremy and Andy were great.
Disappointed in some of scheduling. 2 of the sites we were supposed to visit were closed:Kofukuji Temple and the Tokugawa Art Museum and their gardens. We were disappointed that these visits were not confirmed and an adjustments made.

We had to cut short our trip for health reasons, and never expected or sought a refund for the unused portions. So it was a pleasant shock when Emerson contacted us to say that he had recovered more than $2,000. We are immensely grateful to Emerson and KimKim. It is a wise company that would do this, instead of just keeping the money. And Emerson is a first-class representative of KimKim. We'd recommend the company, and him, to anyone.

Loved the trip! Will definitely be using Kimkim for future adventures!

Hotel Reviews

Arenal Springs Resort

La Fortuna

We loved this hotel! Only downside was the construction, which we understood due to us traveling in the off season. Would have appreciated more dinning options, although, again, construction.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Mariposa

Manuel Antonio

Hotel was incredible and rooms were stunning!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Visit to Maleku Indigenous Reserve

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Deep Tissue Massage at Arenal Springs Spa

Arenal/La Fortuna

Arenal Volcano Hike & La Fortuna Waterfall

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Night Excursion in Rainforest and Wild Frog Sanctuary

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Catamaran Tour with Meal

Costa Rica

Loved the animals we saw and the entire experience

Quality of Experience

Guides, Drivers and Staff

Transport

Manuel Antonio National Park Guided Nature Hike

Manuel Antonio

Our guide was incredible and saw so many animals, as well as enjoyed the beach and swimming!

Quality of Experience

Guides, Drivers and Staff

Transport

I don't have enough positive things to say about our experience with KimKim and Original Travels. Not only was the service super easy to use, but having a local plan our trip made the experience all the more special. It felt like we were really able to maximize the limited time we had in Morocco and leave having gotten a great overview of the country, which is no easy feat given how much there is to see and experience (I will definitely be going back!). A special shoutout to Ali and Said who were very responsive, easy to communicate with, and did an excellent job customizing our experience to us.

Perhaps the true star of our trip, however, was our local driver, Tayeb. He went above and beyond in making us feel welcome — meeting all of our needs, providing great recommendations, keeping us safe, and teaching us so much about Moroccan history and culture. He made our experience unforgettable, and we left feeling like we'd made a true friend. Make sure to request him directly when you book! You'll be in the best of hands.

Gustavo was excellent to communicate and work with during planning of the trip and he planned the best trip! We saw a little of everything, all of the accommodations were nice, and every guide/driver was very kind and made sure our experience was great. Our stay in Monteverde was especially nice and so were the employees, they helped us change reservation times and book more excursions. I would recommend kimkim to all of my friends!

Hotel Reviews

Arenal Country Inn

La Fortuna

Nice staff and nice rooms.

Authenticity & Character

Beautiful botanicals all over, well maintained.

Location

Location was on a busy road with limited side walk options, so the 10 minute walk to town was a little scary, we didn’t feel comfortable doing it at night. But it is walkable to downtown and there is lots of shops and restaurants! If you walk the opposite direction of downtown there is a beautiful river and rope swing that we enjoyed a lot.

Staff

Staff was very nice and helpful with any questions. Felicia the cat is also very nice and welcomes pets.

Cleanliness & Comfort

This place was nice, definitely seemed a little more out of date than the other places we stayed. But some of the rooms were under renovation while we were staying so probably will be updated soon.

Karahé Beach Hotel

Manuel Antonio

This hotel is practically right on the beach which makes us an ideal location. You will see monkeys and we also saw a sloth that was hanging out during our stay. Hotel restaurant and bar right on the beach.

Authenticity & Character

Location

If you want to stay by the beach this is definitely the place to stay. Walking distance down the beach to the national park and lots of restaurants and shopping. The hotel is located well so it’s not very crowded on beach

Staff

Staff was nice.

Cleanliness & Comfort

This hotel didn’t seem as clean as the others we stayed at, but it wasn’t bad by any means. The room also didn’t have a tv with streaming options, just local tv. But it did have a lovely balcony and a nice hot shower.

Camino Verde Bed & Breakfast

We were booked in the private apartment that is a little down the block and it was EXTREMELY nice. It was modern, clean, and very comfortable. On top of having lovely accommodations, the staff was extremely helpful and nice. They gave us advice to change our reservation time to earlier because of rain and then handled it for us. They also recommended a night tour and were able to book that for us too. It’s also pretty close and easy walk to the downtown location. I would without a doubt stay here again.

Authenticity & Character

Beautiful view at breakfast, amazing room, very clean and well maintained.

Location

Easy to walk downtown. Good restaurants close by.

Staff

The staff went above and beyond to make sure our stay was perfect

Cleanliness & Comfort

Very clean. Modern appliances.

Activity Reviews

El Tigre Waterfalls Excursion

Monteverde

This is a beautiful hike. We saw lots of butterflies! The waterfalls are all beautiful and the guide was great. There is an opportunity to swim near the end and lunch or snack provided!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Arenal Volcano Hike & EcoTermales Hot Springs Visit with Meal

Arenal/La Fortuna

This tour provided lots of information on the history, wildlife and vegetation in the area!

Quality of Experience

Guides, Drivers and Staff

Transport

Gravity Falls Waterfall Jumping

Arenal/La Fortuna

This experience was amazing. The guides truly seemed like they loved their jobs. They made it fun and safe. Afterwards they gave us fresh pineapple and bananas and you get a meal at their restaurant which is also great!

Quality of Experience

They provide all the gear and rally knowledgeable guides!

Food

Fresh pineapple once you get back tot he starting point and then lunch at the company restaurant that was very good!

Guides, Drivers and Staff

Staff was amazing, you can tell they enjoy the job and want you to have the most out of your experience!

Transport

The trip was fantastic and a big shout out to Beatriz on her coordination of the trip. Every guide and driver was always on time and did a great job during our visits to Northern Italy and Portugal. The hike in the Dolomites and the guided tour to the Douro Valley were two of the highlights of the trip. The choice of the hotels set up by Beatriz were perfect as well. Based on our experience with KimKim, I have recommended them to friends/family and we are working with KimKim on another trip in 2026.

Hotel Reviews

Dear Lisbon - Gallery House

Lisbon

The staff at this hotel was some of nicest people of any hotel we stayed at and would go out of their way to assist you. The rooms and beds were very nice. Breakfast was excellent as well.

Authenticity & Character

Location

Overall location was fine but for most activities in Lisbon it took 20+ minutes to get to many of the main areas and restaurants.

Staff

Cleanliness & Comfort

The Editory Garden Porto Hotel

Porto

The hotel was very nice and we would recommend it to others . Staff was very professional and breakfast was excellent.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Villa Malpensa

Vizzola Ticino

Vey nice hotel and recommend it if you need a hotel close to the airport.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Figl

Bolzano

The hotel was a great location and the staff was outstanding. Great breakfast. The one minor issue, the temperatures outside were warm and the hotel rooms just did not cool down and the rooms stayed warm for all of our traveling party, even during sleeping hours.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Dinner with Locals at a Local Home

Lisbon

Our host did a very nice job and the food she prepared was excellent!

Quality of Experience

Food

Guides, Drivers and Staff

Get to Know Lisbon with a Local

Lisbon

Very informative tour and our guide did an excellent job. We learned a lot about the history of Lisbon and would recommend it to others.

Quality of Experience

Guides, Drivers and Staff

Day Excursion to Douro Valley: Wine Tasting & River Cruise

Porto

One of our highlights of the trip was the visit to the Douro Valley. Our guide did an outstanding job and always was making sure our experience was 1st class.

Quality of Experience

Guides, Drivers and Staff

Transport

Secret Porto Walking Experience

Porto

Our guide was excellent and we learned a lot about Porto and its history.

Quality of Experience

Guides, Drivers and Staff

Culinary Highlights of Porto: Food Delights & Bolhão Market

Porto

Our guide was excellent and recommend it to everyone visiting Porto.

Quality of Experience

Food

Guides, Drivers and Staff

Bolzano Street Food Experience

Italy

Really enjoyed our guide and it was a great way to kick off our visit to Bolzano.

Quality of Experience

Guides, Drivers and Staff

Very well organized and well-thought out trip.

Hotel Bon Encontre in Sarlat was lovely, especially the owner Christine and her marvellous breakfasts. I might have preferred somewhere where one could get more meals than breakfast, but you can't have everything, and Christine did supply wine by the glass in the evenings.

Our guide in Sarlat, Benoit, was also excellent.

Every day was absolutely perfect for us. Hotel locations were excellent, recommendations by Jane/KimKim were spot on. The one and only glitch was when we arrived at the airport, the driver wasn’t there. We phoned and they had planned for the next day. However they immediately came to retrieve us, so no major impact. Fortunately the weather was also perfect with the very first rain drops en route to the airport to leave. Thank you Jane, and I will definitely be using KimKim again in the future!

Our overall trip to Germany was absolutely amazing. We had a one day tour with Thomas to a castle and a palace absolutely incredible. The following day we went to Rothenberg with Antone. Also very good. The hotel was perfect location. Everything handled perfectly.

The entire trip was amazing. We have absolutely no complaints from arrival to departure, The accommodations, the transfers. the excursions and the excellent guides. The guided Ae and Bammie were friendly, accommodating and knowledgeable. Elena who planned the itinerary was excellent, she managed every detail and was very attentive to all the requests. It’s an A++. Thank you for planning an unforgettable birthday vacation.

Hotel Reviews

Santiburi Samui

Koh Samui

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fantastic. The beach, the pool, the spa were great

Anantara Chiang Mai Serviced Suites

Chiang Mai

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Every thing was awesome

137 Pillars Suites & Residences Bangkok

Bangkok

Wonderful, friendly staff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Premium Koh Tao & Koh Nangyuan Snorkeling by Joining Speedboat

Thailand

Quality of Experience

Food

Guides, Drivers and Staff

Great guides but it would be nice to have more support for no swimmers

Transport

Monk Blessing at Doi Suthep

Chiang Mai

Quality of Experience

Guides, Drivers and Staff

Transport

Elephant Jungle Sanctuary (Morning session)

Chiang Mai

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lanna Lifestyle & Cooking Experience with A Local Family with dinner

Chiang Mai

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Chiang Mai from a Different Perspective by Bike

Chiang Mai

Wonderful. Would do it again.

Quality of Experience

Guides, Drivers and Staff

Transport

Manohra Dinner Cruise

Bangkok

Quality of Experience

Food

Great ambience but We didn’t enjoy the food

Guides, Drivers and Staff

Transport

Railway market & Damnoen Saduak floating market

Bangkok

Quality of Experience

Food

Fruits

Guides, Drivers and Staff

Transport

Night Street Food Tour After Dark by Tuk Tuk

Bangkok

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bangkok Symbolic Temples

Bangkok

Quality of Experience

Guides, Drivers and Staff

Ae was great

Transport

My Husband and I just returned from a amazing 15 day Morocco tour with Morocco Immersion.We had the best driver that we could have asked for Ahmed went above and beyond to make sure things ran smoothly even going out of the way to track down a pharmacy that sold tweezers since I forgot mine at home and got a splinter.Ahmad was not only punctual but kept the van clean every night when he washed it.Ahmad took us to his personal home in Rose Valley to meet his family and have a delicious home cooked meal by his own mother.We had several local stand out guides throughout the trip in each location Abdul in Dades Valley was extremely knowledgeable,Said in Fez was funny and did a excellent job of both entertaining us and educating at the same time.The stand outs for us were the private cooking classes in Fez and Marrakesh also the over night in the luxury camp in the Sahara.Raid's that were chosen for us were all clean and well maintained.

Hotel Reviews

Riad Fes Madaw

Fes

Convenient location right in the Medina clean and comfortable.Delicious breakfast.Beautiful interior well decorated nice rooftop.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel was clean beds were comfortable

Hotel Club Val d'Anfa Casablanca

Casablanca

It was nice to have a beautiful pool to unwind in after a long day a bar and resort style hotel.

Authenticity & Character

Location

walkable to the beach

Staff

The Hotel exchanged our US money it was convenient

Cleanliness & Comfort

Palais des Remparts

Essaouira

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Nila

Chefchaouen

Authenticity & Character

Beds were comfortable room was spacious

Location

Right in the heart of the city

Staff

Front desk staff carried our bags to our room and made sure we were happy with the room.

Cleanliness & Comfort

smelled good and was extremely clean

Sahara Stars Luxury Camp

Merzouga

The tent itself was gorgeous clean but I felt there was lack of communication from the start our bags were dropped off with no other direction.The food was not good it lacked flavor and was not authentic Moroccan flavor,Drinks were served warm that was a big disappointment.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

AC was not turned on until 9PM the tent was so hot we had to open the door to get the temp down.The food was horrible and drinks were served warm.

Kasbah Tiziri

Kelaat Mgouna

We were blown away with this property the owners were warm and welcoming and went above and beyond to insure we had a excellent stay.The view from the rooftop is jaw dropping gorgeous.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad La Croix Berbère Luxe

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Dades Valley to Merzouga Camel Trek via Todgha Gorge & Tinghir

Morocco

The camp its self was beautiful there were a few things that we didn’t like the fact the ac wasn’t turned on until 9pm we couldn’t enjoy the tent also the food quality was very bad we ended up getting food poisoning from it drinks were served warm

Quality of Experience

Poor food quality warm drinks didn’t enjoy this part

Guides, Drivers and Staff

The staff at the desert camp were unorganized

Transport

Clean and comfortable

Guided Tour of Marrakech

Marrakesh

Great full day activity you will see so much enjoy a delicious lunch and be amazed

Quality of Experience

Guides, Drivers and Staff

The guide was knowledgeable and patient

Transport

Guided Hike through the Monkey Fingers

Boumalne Dades

This is a pretty intense hike at times there were some spots that were a steep climb we needed help from the guide to get though it

Quality of Experience

Guides, Drivers and Staff

Excellent guide was patient and helped us though the tough parts of the hike shared knowledge about the area and even gave us fresh fruit along the way

Transport

Clean and comfortable

Guided Tour of Fes

Fes

You will learn a lot about Fez and see all the sights sounds and smells of the Medina you will be amazed at what is being hand made.

Quality of Experience

Guides, Drivers and Staff

Transport

Clean and comfortable

Driving Tour of Casablanca

Casablanca

You will see a lot in a small amount of time be prepared for a fast paced day

Quality of Experience

Guides, Drivers and Staff

Transport

Clean and comfortable

Chefchaouen to Casablanca Via Rabat

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Clean and comfortable

Fassi Bread Baking Class

Fes

Both Fatima’s were great the grandmother (Fatima)doesn’t speak English but she understands you and conveys in such a way you understand what she’s saying.

Quality of Experience

This was such a amazing experience loved that it was just the two of us

Guides, Drivers and Staff

The personal one on one hands on

Transport

Clean and comfortable

Merzouga to Fes via Midelt, Azrou, & Ifraine

Morocco

This was a great activity I’m a huge animal lover it was amazing to be up close with the monkeys I’ve only seen them in zoos

Quality of Experience

Guides, Drivers and Staff

Transport

Clean and comfortable

Essaouira to Marrakech

Morocco

Quality of Experience

I

Guides, Drivers and Staff

Transport

Clean and comfortable

Marrakech to Dades Valley via Ait Ben Haddou

Morocco

Beautiful scenery you will feel like you stepped into a movie set

Quality of Experience

Hi

Guides, Drivers and Staff

Knowledgeable

Transport

Clean and comfortable

Private Cooking Class w/ Souk Tour

Morocco

This was a great activity we felt welcomed into the home of the instructor and she was very patient with us as we a bit nervous to cut our fingers

Quality of Experience

Intimate since it was just my husband and myself

Food

Well seasoned and extremely fresh ingredients

Guides, Drivers and Staff

All professional

Transport

Clean and comfortable

{{start_location}} to {{end_location}} via Volubilis and Meknes

Morocco

Great experience felt like being in Europe and not Africa

Quality of Experience

The unique landscape

Guides, Drivers and Staff

Majid was Very professional and knowledgeable

Transport

Taste your way through Marrakech ( Guided tour)

Marrakesh

We did this activity directly off the plane and were a bit tired.The lamb was a bit dry and they gave us way too much felt bad that we had to waste so much

Quality of Experience

Food

I liked the that we got a gloms at the Medina

Guides, Drivers and Staff

Transport

Day with the Locals in the Valley of Roses

Morocco

Our driver surprised us and took us to meet his family at his home his mother cooked us lunch and we got to met the entire family it was a very special experience one I will never forget.

Quality of Experience

The warmth and welcoming of the family the amazing flavorful food

Food

The home cooked well prepared meal (Berber pizza)

Guides, Drivers and Staff

The warm hospitality and friendly welcoming of the family

Transport

Ahmed was amazing

Our ten day trip to Finland was amazing. We had several discussions with Emerson, He took our goals, budget, interests, and physical abilities into consideration as he selected activities for us to complete on this trip. He did a terrific job! The attention to detail and personal service made this trip very special. We will give you feedback about the highlights in Helsinki’s, Levi, and Rovaniemi in terms of our transfers, hotels, and activities.

We spent four nights in Helsinki at the beginning of our trip. The transfers throughout Helsinki were outstanding. The vehicles were beautiful and comfortable and the drivers combined professionalism and friendliness. Hotel Kamp was also outstanding. The room was spacious, comfortable, and quiet. The staff were helpful and friendly, and the included breakfasts were delicious. While we enjoyed all of our city tours, our favorites were in Tallin (Christopher) and Porvoo. When talking to friends, we might suggest they skip the Soumenlinna trip. The trip to the Archipelago Sea (Alex) was a great way to get out of the city and see the beauty of nature close by.

The overnight train to Kolari was interesting. As described, we had our own cabin with two berths and a private bathroom. The cabin was quite small, with a very small window and little stool. We struggled getting into the top berth, but once we were each in our berths, we slept fine. Since we didn’t have seats in the regular compartment and there was no observation car, we spent a lot of time in the dining car when we were not sleeping.

Our transfer to Levi was great and the accommodations there were fantastic - probably our favorite of the entire trip. The Levin Iglut glass igloo was beautifully appointed and had a breathtaking view. The restaurant had a great breakfast, and we enjoyed delicious meals both nights at the hotel. The staff were friendly and helpful. It was a joy to be there. While the conditions were not ideal to see the Nothern Lights, our guide, Jukka, was knowledgeable and worked very hard to find a place where we could experience them through photography.

Our transfer to Rovaniemi was great and our suite at the Arctic Treehouse was beautiful. The restaurant at the hotel was good and the staff were all very helpful. All of our Lapland hikes were outstanding. The guides (Heli, Juno, Suka, and Ustav) were knowledgeable, interesting, and flexible while adjusting to our hiking needs and speeds. The sauna experience was one we will always remember, because we got to authentically experience a Finnish tradition in nature.

The advice to fly back to Helsinki was great. We enjoyed staying at the Hotel Haven. It was not as lavish as Hotel Kamp, but did the trick for our one night stay before heading home. Again, our transfer was on time and incredibly professional.

Our kimkim contact in Finland, Lilla Patricia, did a great job monitoring things while we were there. She checked in with us to see how things were going, served to reschedule a hike, and managed the situation when a tour was cancelled. We would definitely recommend kimkim to friends and will use you in the future. Thank you for a great trip.

Hotel Reviews

Hotel Haven

Helsinki

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arctic TreeHouse Hotel

Rovaniemi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Levin Iglut Glass Igloos

Kitilä

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Overnight Train

Hotel Kamp

Helsinki

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Korouoma Canyon Wilderness Hike

Rovaniemi

It was so fun to see this part of Finland. The hike had a few places that were a little steep, but most of those spots had a rope or something to hold on to. We had a dry, beautiful day. If it was wet or snowy, this could have been slippery, but it was perfect for us. Our guide took many pictures of us along the hike.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Finnish Sauna Experience

Rovaniemi

This was worth the drive. We got to experience a Finnish cabin and wood fired sauna on a lake. The blueberry juice and snacks were appreciated.

Quality of Experience

Guides, Drivers and Staff

Transport

Pallas National Park Wilderness Adventure

Levi

The hike gave us an opportunity to get above the tree line and enjoy a gorgeous view. The guides took great pictures of us.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Aurora Tour by Van

Levi

Our driver did a great job finding a place where we could see the Northing Lights on a night with low activity and clouds. He found a spot with a break in the clouds where we could photograph the Northern Lights and enjoy seeing amazing stars.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Forest Adventure And Cooking In The Nature

Levi

It was our first time foraging, which was delightful. We learned a lot about mushrooms, blueberries, and lingonberries. Cooking the mushrooms on fire by a beautiful river was amazing. The meal our guide prepared was delicious. Definitely one of our favorite experiences.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Hike in the Archipelago Sea

Helsinki

The hike was a comfortable speed, and our guide, Alex, taught us about the biology and geology of the location. The view was outstanding. We had our first sea buckthorn juice on this hike. So fun making a fire and having sausages, potato salad, and a pastry .

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Porvoo Private Day Tour

Helsinki

Our guide gave us great information both on the ride to Porvoo and during our walking tour. He pointed out historic places and suggested places to shop. The town was charming.

Quality of Experience

Guides, Drivers and Staff

Transport

Tallinn Day Trip

Helsinki

We enjoyed the ferry ride. Our guide, Christopher, gave us great insight into the history and current state of Estonia.

Quality of Experience

Guides, Drivers and Staff

Transport

Helsinki and Suomenlinna Private Tour

Helsinki

Our Helsinki city tour was great. Our guide, Jolantha, gave us a great overview of the city and good suggestions of places to see on our own. The library was a great place to see on our own. The Suomenlinna part of the tour was just OK. We walked through the island but didn’t see anything up close. The cobblestones were hard to walk on.

Quality of Experience

Guides, Drivers and Staff

Transport

1. Andrew who picked us up at airport was great.
2. Driver who took us to Giants Causeway & Belfast was excellent.
3. Dublin walking tour guide was great.
4. All accommodations EXCEPT Amlaugh House in Dingle were very good. Doolin Inn was especially nice.
5. Amlaugh House issues: a) beds were old lumpy mattresses and uncomfortable. b) TV got no reception. c) the door to the outside terrace in our ground floor room didn’t lock which is a serious security issue.
6.Claire really enjoyed the Celtic Nights show.

Hotel Reviews

Leonardo Hotel Galway

Galway

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bridge Street Townhouse

Lucy was very helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Emlagh House

Dingle

Authenticity & Character

Location

Staff

Cleanliness & Comfort

NYX Hotel Dublin Christchurch

Dublin

Rooms small but OK. Breakfast was excellent. Restaurant was good.

Location

Staff

Cleanliness & Comfort

Doolin Inn

Doolin, Co. Clare

Room was excellent Breakfast was excellent.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Connemara National Park & Kylemore Abbey Day Tour

Galway

Quality of Experience

Guides, Drivers and Staff

Transport

Giants Causeway

Ireland

Driver was very knowledgeable and accommodating.

Quality of Experience

Guides, Drivers and Staff

Transport

Dublin Private Walking Tour

Dublin

Quality of Experience

Guides, Drivers and Staff

Our trip to Morocco was a blast - it's a wild, beautiful, culturally rich country. The whole team that we worked with (mostly Majid, Hassan, Hassan) were all top-notch. Great communication, well organized, flexible, accommodating, and knowledgable. They helped me organize an incredible engagement in the Sahara dessert that was so magical. Our driver, Hassan, made us feel safe while keeping us informed on the amazing cultures throughout the country. All of the accommodation and activities were fun, informative, and a once in a lifetime opportunity. Highly recommend a trip to Morocco!

This was our first time using kimkim.com to plan our vacation (Peru). We were paired with Andean Travel and Lo assisted us in our planning. She was great to work with and very flexible to our wants. Then once we were in Peru, Lisbeth took over and was in constant communication with us to ensure everything went smoothly, and it did! It was great to have private drivers to/from the airport, for taking us to needed spots, etc.

Our guides were wonderful! Oscar was very knowledgeable about the Sacred Valley and we learned so much about the history and people. Javier guided us through Machu Picchu and it meant so much more to understand this special place. The Amazon and the Corto Maltes Lodge did not disappoint and we saw so much wildlife! We ended back in Lima for a day before catching our flight home and the Lima Food Tour with Amy was a great way to wrap up our time in Peru.

We will definately use this service again. Made it so simple and took away the stress of planning!

Hotel Reviews

Corto Maltes Amazon Lodge

Puerto Maldonado

Highly recommended! The programs and guides were great and the experience is something we will never forget.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

San Augustin Plaza

Cusco

Right in the middle of the city.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Casona de Yucay

Cusco

Loved the grounds and views from this place!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Estelar Miraflores

Lima

Nice hotel in middle of Miraflores made walking and getting to places very easy!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Interactive City & Gourmet Lima Food Tour (AM)

Lima

WOW! Food, food and more food! Our guide Amy was very delightful and we experienced such great food that Peru has to offer. The places we visited to eat were an added plus to our trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Flight to {{end_location}} & Corto Maltes 3/3 (Sandoval Program)

Peru

Spent the early morning at the salt lick watching different birds. So colorful! I would highly recommend staying here and experience their programs. It was nice to have downtime and the food was great!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Corto Maltes Lodge 2/3 (Sandoval Lake Program)

Puerto Maldonado

We spent day 2 with our guide Franklin on Lake Sandoval. We saw otters, caiman, monkeys, and tons of different birds. It was a special day.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Flight to Puerto Maldonado & Corto Maltes 1/3 (Sandoval Program)

Peru

First day in the Amazon and it was amazing! Our guide Franklin gave us a simple overview of the jungle and then we headed out at night looking for wildlife and boy did we get to see it!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Ollantaytambo town, Shared Pachamanca & Transfer to {{end_location}}

Peru

We explored Ollantaytambo on our own and it was nice to have some free time. The Shared Pachamanca was a complete surprise and we enjoyed the experience very much.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Machu Picchu (Private guided tour in Machu Picchu)

Peru

Once in a lifetime trip! Our guide, Javier, was from here and provided so much history of this special place and people.

Quality of Experience

Guides, Drivers and Staff

Transport

Private tour to Moray, Maras & Chinchero

Sacred Valley

We had Oscar as our tour guide again this day and it was great!

Quality of Experience

Guides, Drivers and Staff

Transport

Flight to Cusco & Private tour to Awanakancha, Pisac Sites, Market & Inkary Museum

Peru

Our guide Oscar was wonderful and we learned so much about the history and people. Highly recommend Oscar for tours!

Quality of Experience

Food

Guides, Drivers and Staff

Transport