Kimkim Trip Reviews

4.8
Based on 18,669 ratings
Read 18,669 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Wonderful tour of England
England | Sep 21 - Sep 28, 2025

K
Kathy T.
Ashburn, VA | Reviewed on Oct 06, 2025
Our trip to England was incredible! Kate truly listened to our interests and crafted the perfect itinerary—blending city highlights, countryside charm, and small-town experiences. In just one week, we visited palaces, farmhouses, and ancient Roman baths, and got a real feel for England’s rich history and culture. All of the travel arrangements were seamless—drivers were punctual and friendly, and our tours were fantastic. The Black Cab tour with Chris was fun and informative, and the walking... Read more

Our trip to England was incredible! Kate truly listened to our interests and crafted the perfect itinerary—blending city highlights, countryside charm, and small-town experiences. In just one week, we visited palaces, farmhouses, and ancient Roman baths, and got a real feel for England’s rich history and culture. All of the travel arrangements were seamless—drivers were punctual and friendly, and our tours were fantastic. The Black Cab tour with Chris was fun and informative, and the walking tour of Bath with Ulrich brought the city’s history and architecture to life. Every hotel was spot on for our group of three. Our favorite was the Manor House in Castle Combe—beautiful, comfortable, and topped off with a lovely afternoon tea. Kate was thoughtful, organized, and so easy to work with. I highly recommend her to anyone planning a trip to England—she made our vacation unforgettable!

Hotel Reviews
Leonardo Royal Hotel Oxford
Wolvercote, Oxford

This is your typical hotel. Rooms were clean and staff were friendly. Our first room smelled strongly of cigarette smoke. The hotel was kind enough to switch us to another room and offer a drinks card for the inconvenience. The room with two doubles was a little tight for 3 adults. In hindsight I should have requested two rooms. Included breakfast offered many options. Not easily walk-able to city center and needed to call an Uber to get around.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Manor House
Castle Combe

We truly enjoyed our stay at the historic Manor House. The staff were friendly and the accommodations were clean and comfortable. Afternoon tea was delicious and delightful.

Authenticity & Character
Extremely charming and picturesque with surrounding gardens located in a quaint English village.
Location
Staff
Cleanliness & Comfort
Abbey Hotel Bath
Bath

Great location and quick walk to cafes and pubs and sightseeing. One member of our party was a little put off by the decor, but that's just personal opinion. Otherwise the hotel was clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phoenix Hotel
London

Friendly staff, large breakfast, clean accommodations. Easy walk to lots of pubs and shopping.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 12, 2025
Dear Kathy, What an absolutely wonderful message to read ❤️ Thank you so much for taking the time to share such kind words! It means the world to me to know that your trip to England turned out just as I hoped it would - full of history, charm, and those little moments that make travel so special. It was such a joy working with you and your group, and I’m thrilled that you loved the mix of city life and countryside serenity. Chris and Ulrich truly pour their hearts into what they do and... Read more

Dear Kathy,

What an absolutely wonderful message to read ❤️ Thank you so much for taking the time to share such kind words! It means the world to me to know that your trip to England turned out just as I hoped it would - full of history, charm, and those little moments that make travel so special.

It was such a joy working with you and your group, and I’m thrilled that you loved the mix of city life and countryside serenity. Chris and Ulrich truly pour their hearts into what they do and both of them will be over the moon to hear your praise 😊

And yes, The Manor House is such a gem, isn’t it? I can just picture you enjoying that afternoon tea surrounded by its timeless gardens - it’s pure magic.

Thank you again for being such a delight to plan for - thoughtful, open, and full of good energy from start to finish.

Wishing you lots of happy memories and warm cups of tea to bring you back to that Castle Combe feeling!

With all my best,
Kate

Great trip to Scotland! It was great to have...
Scotland | Sep 20 - Sep 29, 2025

K
Kirk D.
Chicago, IL | Reviewed on Oct 06, 2025
Great trip to Scotland! It was great to have all our activities and lodging planned by KimKim, and then presented to us for review and approval before committing to the trip. At every activity and lodging spot we just gave our name and the reservation was waiting for us. Dinner at The Witchery was truly special, all our lodging was top-rate, our Old Town Edinburgh guide (Katie Rae) was awesome, and our distillery tour driver (Jimmy) was very good. Read more

Great trip to Scotland! It was great to have all our activities and lodging planned by KimKim, and then presented to us for review and approval before committing to the trip. At every activity and lodging spot we just gave our name and the reservation was waiting for us. Dinner at The Witchery was truly special, all our lodging was top-rate, our Old Town Edinburgh guide (Katie Rae) was awesome, and our distillery tour driver (Jimmy) was very good.

Hotel Reviews
Cameron house

Cameron House was quite impressive with its grand resort-like feel. The architecture is stunning, almost like staying in a castle.

Townhouse Aberfeldy
Aberfeldy

Beautiful place with elevator access, great staff, and awesome food.

Authenticity & Character
Hi character, but modern features
Location
walking distance to the rest of this pretty village
Staff
Helpful and pleasant.
Cleanliness & Comfort
Activity Reviews
Exploring Edinburgh Castle
Exploring Edinburgh Castle
Scotland

Due to travel logistics and scheduling conflicts, we were unable to visit Edinburgh Castle at the initially scheduled time of 2:30 PM on the first day. The entire group couldn't arrive in time due to varying flight schedules, but I was able to switch the tickets to the next day. Coordination with all parties' flight schedules would improve the ease of executing these plans.

Loch Ness and Caledonian Canal Cruise
Loch Ness and Caledonian Canal Cruise
Inverness

One of my favorite activities! A beautiful 2-hour, relaxing and informative ride.

Speyside Distillery Tour from Inverness
Speyside Distillery Tour from Inverness
Inverness

Our driver/guide (Jimmy) was very good. The tours and tastings at the distilleries were fun and informative.

Wild Brown Trout and Grayling Fishing River Tay
Wild Brown Trout and Grayling Fishing River Tay
Scotland

Great ghillie and guides but didn't catch any fish.

Quality of Experience
Guides, Drivers and Staff
Transport
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh

The tour was great, and Katie Rae was awesome!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 12, 2025
Dear Kirk, Thank you so much for sharing your wonderful experience! I’m absolutely delighted to hear that everything went smoothly and that you enjoyed Scotland’s magic - from The Witchery’s candlelit atmosphere to the beauty of Loch Ness and the fun of your distillery adventures. I’m so glad you loved Katie Rae’s Old Town tour (she’ll be thrilled to hear it!) and that Jimmy made the Speyside whisky day such a success. And as for the fishing… well, it sounds like the trout were a bit too... Read more

Dear Kirk,

Thank you so much for sharing your wonderful experience! I’m absolutely delighted to hear that everything went smoothly and that you enjoyed Scotland’s magic - from The Witchery’s candlelit atmosphere to the beauty of Loch Ness and the fun of your distillery adventures.

I’m so glad you loved Katie Rae’s Old Town tour (she’ll be thrilled to hear it!) and that Jimmy made the Speyside whisky day such a success. And as for the fishing… well, it sounds like the trout were a bit too clever this time! They must have known you were coming and decided to play hard to get. But as the Scots say: “the best stories come from the ones that got away.” 😁

Thank you again for being such a pleasure to plan for - your good humour and great spirit made it all a delight. Here’s to more travels, good whisky, and hopefully better luck with the fish next time!

Best,
Kate

Great 10 day trip to Jordan
Jordan | Sep 24 - Oct 2, 2025

G
Graham S.
Flagami, FL | Reviewed on Oct 06, 2025
We had a thoroughly enjoyable 10 day trip to Jordan arranged by Samir and Enjoy Jordan. Our driver Amin was excellent, very knowledgeable, helpful and obliging. Petra was a highlight along with great diving in the Red Sea in Aqaba. Read more

We had a thoroughly enjoyable 10 day trip to Jordan arranged by Samir and Enjoy Jordan. Our driver Amin was excellent, very knowledgeable, helpful and obliging.

Petra was a highlight along with great diving in the Red Sea in Aqaba.

Hotel Review
City Tower Hotel - Aqaba
Aqaba

Nice hotel in a great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Oct 06, 2025

Hello Graham
I hope you had a nice flight back home.
Thank you so much for your time to write down these lovely reviews, highly appreciate it. very encouraging :)
be sure you have friends in Jordan for anything you need in future.

be well and god bless.
Samir

Marocco at its best
Morocco | Sep 24 - Sep 30, 2025

C
Christian K.
Switzerland | Reviewed on Oct 06, 2025
We had a fantastic 1-week trip in Morocco thanks to the well thought through itinerary put together by Hakim. It was a full immersion into the local culture, customs and cuisine. Simply wonderful. Throughout the trip Hakim was always available which made us feel very comfortable and safe. Read more

We had a fantastic 1-week trip in Morocco thanks to the well thought through itinerary put together by Hakim. It was a full immersion into the local culture, customs and cuisine. Simply wonderful. Throughout the trip Hakim was always available which made us feel very comfortable and safe.

Hotel Reviews
Kenzi Basma Hotel
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chergui
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Laaroussa
Fez medina

Amazing place

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dinner in the Stone Desert of Agafay (From and Back to Marrakech)
Dinner in the Stone Desert of Agafay (From and Back to Marrakech)
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Marrakech
Guided Tour in Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Guided Tour in Casablanca
Afternoon Guided Tour in Casablanca
Morocco
Quality of Experience
Pop
Guides, Drivers and Staff
Ja
Transport
Cooking Workshop & Local Food
Cooking Workshop & Local Food
Morocco

Our chef Meryem was fabulous. We had such a fun time. And the food was incredible.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Fes
Guided Tour in Fes
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Guided tour of Meknes
Guided tour of Meknes
Meknes
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Volubilis
Guided Tour of Volubilis
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Fes, Volubilis & Meknes
Transfer to Fes, Volubilis & Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Guided Tour in Chefchaouen
Afternoon Guided Tour in Chefchaouen
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Oct 23, 2025

Dear Christian,

Thank you very much for your kind words!

I’m really pleased to hear that you had a fantastic week in Morocco and that the itinerary gave you a real taste of our culture, traditions, and cuisine. It was such a real pleasure organizing this journey for Luca and you, staying in touch throughout your trip. I’m glad you felt comfortable and well looked after; that’s exactly what we aim for!

Wishing you all the best in your future travels, and I hope Morocco will always hold a special place in your memories.

Best,
Hakim

Cory was amazing to work with.
Japan | Sep 28 - Oct 5, 2025

Peggy
Peggy R.
Ashburn, VA | Reviewed on Oct 06, 2025
Cory was amazing to work with. She really listed to my interests and coordinated a lovely week in Japan. Read more

Cory was amazing to work with. She really listed to my interests and coordinated a lovely week in Japan.

Hotel Reviews
Higashiyama Shikikaboku
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Okura Tokyo
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan
Quality of Experience
I personally didn't enjoy the food choices.
Guides, Drivers and Staff
The guide was geat.
Transport
A lot of walking and subway between stops. I would rather have sampled many different japanese dishes instead of only the two we tried. And neither of the two were healthy dishes.
Kintsugi Experience at Shikata Urushi, A Centuries-Old Japanese-Urushi Shop in Kyoto
Kintsugi Experience at Shikata Urushi, A Centuries-Old Japanese-Urushi Shop in Kyoto
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Private Kyoto Temples & Gion Tour
Private Kyoto Temples & Gion Tour
Japan
Quality of Experience
I
Guides, Drivers and Staff
Transport
Tokyo Night Food Tour in Shinjuku
Tokyo Night Food Tour in Shinjuku
Tokyo
Quality of Experience
Food
Sushi
Guides, Drivers and Staff
Transport
Local specialist: Cory Varga
Cory
Cory Varga
Local specialist in Tokyo | Replied on Oct 11, 2025

Dear Peggy, thank you so much for your thoughtful words. It truly means a lot to me that you enjoyed your week in Japan. I loved planning this trip with you and really wanted it to reflect the things that matter most to you. I’m so glad it all came together in a way that felt special and meaningful.

Japan has so many layers to explore, and knowing that the experience felt so lovely for you makes me so happy. It was a real pleasure working with you, and I’m honored to have been a part of your journey.

Warm Regards,
Cory

Chefchaouen Visit
Morocco | Sep 29 - Sep 29, 2025

Corinne
Corinne b.
Atlanta, GA | Reviewed on Oct 06, 2025

Abdul was a fabulous guide. We would have walked in circles in Chefchaouen without him leading the way. Thank you for showing us your beautiful town and for the friendly conversation. It was one of the highlights of our trip!

Local specialist: Maryem Kouna (Deactivated)

Awesome trip in Rome! We had a great time and...
Italy | Sep 29 - Oct 3, 2025

Cara
Cara D.
Hot Springs National Park, AR | Reviewed on Oct 05, 2025
Awesome trip in Rome! We had a great time and many very good memories were made! Very much enjoyed the Appian way, Rooftop opera, Testaccio taste tour, Catacombs, and Three Basicals Private
Tour along with Museo Capitolini. All in 4 days! What an experience!
Read more

Awesome trip in Rome! We had a great time and many very good memories were made!

Very much enjoyed the Appian way, Rooftop opera, Testaccio taste tour, Catacombs, and Three Basicals Private
Tour along with Museo Capitolini. All in 4 days! What an experience!

Hotel Review
Hotel Navona Colors
Rome

The hotel is in a great location and has an intimate feel. Staff are helpful. That bathtub/shower situation is a bit intimidating for people our age and with some of our mobility issues.

Authenticity & Character
While somewhat austere it had a charming hreakfast
Location
Excellent. Located near so many things to see and great restaurants. Taxis easily accrssed
Staff
Staff were helpful and friendly. Although they seem to speak clear English a few of them appear to have some comprehension issues with the language
Cleanliness & Comfort
Beds are very comfortable. There is a store next door that sells most things people would need. Restaurants in walking distance. They can make arrangements for you
Activity Reviews
Small group Testaccio Market food tour
Small group Testaccio Market food tour
Rome

Great guide, fun tour

Quality of Experience
Guides, Drivers and Staff
We did not have a transport arranged which would have been nice. We arranged Ourselves to have a cab
Rooftop bar Opera show
Rooftop bar Opera show
Rome

Pleasant show

Quality of Experience
Appertizers and wine were the bomb
Guides, Drivers and Staff
We walked there
Private golf cart tour along the Appian Way and small group tour of the Catacombs
Private golf cart tour along the Appian Way and small group tour of the Catacombs
Rome

Very informative and interesting. Relaxed day and learned a lot

Quality of Experience
Fascinating history
Guides, Drivers and Staff
Very professional
Transport
On time, prompt. But there was a problem with the guide’s Golf cart. It kept dying. He was great to take us back to our hotel though
The Jubilee tour of Rome: three major Basilicas private guided tour
The Jubilee tour of Rome: three major Basilicas private guided tour
Rome

Guide was very good. Hotel pickup awesome. My only complaint would be we needdd some method to get back to our hotel rather than walking. We tried to walk but after the tour it was too much and I was in too much pain with my feet. Eventually we were able to hail a taxi

Quality of Experience
So informative and interesting
Guides, Drivers and Staff
Transport
Prompt and professional
Local specialist: Martina Venturi

Croatia 11 days Sarah and Ivan planned the perfect itinerary....
Croatia | Sep 24 - Oct 4, 2025

A
Ann P.
Atlanta, GA | Reviewed on Oct 05, 2025

Sarah and Ivan planned the perfect itinerary.
It was very organized. The drivers and tours were excellent. They responded to questions right away .
Highly recommend!

Local specialist: Ivan Cosic

Get the "private group" experience for a small family!
Japan | Sep 20 - Sep 28, 2025

Rosa
Rosa S.
Honolulu, HI | Reviewed on Oct 05, 2025
I initially sought the help of Kimkim because I knew we were ambitious in our own desires and needed to travel as efficiently as possible: We wanted to see Osaka, Hiroshima, Miyajima Island, Beppu, Kurokawa Onsen, and Fukuoka when experiencing Kyushu for the first time, and then fly to Hokkaido for Sapporo's Autumn Food Festival and a day trip to Lake Toya — all in just 2 weeks time. We had been to Japan before, and we knew how more expertise in our planning would be wise, especially since we... Read more

I initially sought the help of Kimkim because I knew we were ambitious in our own desires and needed to travel as efficiently as possible: We wanted to see Osaka, Hiroshima, Miyajima Island, Beppu, Kurokawa Onsen, and Fukuoka when experiencing Kyushu for the first time, and then fly to Hokkaido for Sapporo's Autumn Food Festival and a day trip to Lake Toya — all in just 2 weeks time. We had been to Japan before, and we knew how more expertise in our planning would be wise, especially since we insisted on private cultural experiences versus touristy attractions and crowds. Kimkim delivered on our desires and more.
Our local specialist Cannon was exceptional, and we really appreciated how he communicated with us. He made superb suggestions, was remarkably responsive and timely, and kept in touch daily during our trip. He always remained sensitive to our budget, and even sent us suggested walking routes when we were on our own leisure time. At one point, he even offered to be our translator when a medical mishap occurred, and he stepped up his behind-the-scenes updates with our guides and drivers accordingly.
Our thanks to guide Akiko (Hiroshima & Miyajima Island), driver Gong (Beppu, Kurokawa Onsen & Fukuoka), and driver Naru (Sapporo & Lake Toya): each of your added specialties added to our trip wonderfully.

Local specialist: Cannon Xiao
Cannon
Cannon Xiao
Local specialist in Japan | Replied on Oct 09, 2025

Hi Rosa,
Thank you for choosing KimKim to arrange this trip for you. We deeply appreciate your trust, support, cooperation, patience, and understanding throughout the journey. Our warmest wishes go to you and your family — may happiness and health always be with you. We sincerely hope to see you on your next trip.
Best
Cannon

2 weeks in Italy: Venice, Florence, Rome, Sorrento, Cefalu
Italy | Sep 16 - Sep 29, 2025

M
MaryBeth S.
Chicago, IL | Reviewed on Oct 05, 2025
Overall, our Italy trip was wonderful. Our itinerary was packed but allowed enough down time to relax and explore each destination. Alessia, our concierge, was very attentive and did all she could to make sure everything went smoothly. We enjoyed spending time with her in Venice; she took special care selecting locations for the food tour so that we could try different local specialties. We also enjoyed the Venice walking tour. In Florence, the Tuscany tour was amazing! There was a... Read more

Overall, our Italy trip was wonderful. Our itinerary was packed but allowed enough down time to relax and explore each destination. Alessia, our concierge, was very attentive and did all she could to make sure everything went smoothly. We enjoyed spending time with her in Venice; she took special care selecting locations for the food tour so that we could try different local specialties. We also enjoyed the Venice walking tour. In Florence, the Tuscany tour was amazing! There was a communication problem regarding our transfer from Florence to Rome, the driver notified the hotel staff that he was waiting for us at the entrance but apparently didn’t communicate with the local concierge who was not yet at the hotel. The driver took us to the train station without the concierge, which led to some confusion and frustration. The concierge met us at the train station; we made our train without any issue. Once in Rome, the Colosseum tour was disappointing. The guide was unprepared and disorganized. It was a very hot day but didn’t try to find shade, spent an especially long time on Palatine Hill, leaving everyone on the tour wandering around. The tour ended about 30 mins early in the middle of the Colosseum, didn’t give us the opportunity to climb the stairs or go to the bottom floor. After this tour, there was another communication problem with the driver. Alessia contacted us with a driver change about 30 mins before the tour was to end (we were already dismissed and exploring), then a few minutes later a driver also contacted us, saying he was there. We then hurried to exit, he asked where we were, we did our best to describe our surroundings and sent pictures but failed to find him, after about 45mins of back and forth messages with the driver, struggling with WhatsApp to try to figure out how to send photos and receive phone calls, we cancelled the ride and walked back to the hotel. The Vatican City tour the following day was much better, despite being very crowded, our guide did a good job managing the group and was organized and knowledgeable. Our transfers to Sorrento and Sicily went smoothly. At our request, Alessia was able to reschedule our Capri boat tour which saved us from a rainy day. We loved the tour in Palermo, the crypts were extraordinary, and we had fun learning about the unique attractions. The guide was well educated and eager to show us around the city.
Except for some communication issues and a bad tour experience, our trip was great. One suggestion would be for drivers to communicate through the concierge and not directly with clients. This may have saved us some frustration. WhatsApp works well for text messaging, but I was unable to accept phone calls, perhaps more instruction is needed prior to travel.

Hotel Review
Hotel Artemis
Cefalu

The room was spacious and had the best shower of all of the Italian hotels we visited. Most importantly, the staff was amazing! They helped us navigate the area and recommend restaurants. One of the team members went out of his way to lend us his personal luggage scale when we were unable to find a way to ship purchased items home!

Authenticity & Character
Our room had a balcony, large enough to do yoga in the morning, there was also a roof deck with a nice view.
Location
Very centrally located, 5 min walk to the beach and restaurants or train station.
Staff
They went above and beyond to accommodate our needs.
Cleanliness & Comfort
Activity Reviews
Half Day Guided Tour of Palermo: the unknown side
Half Day Guided Tour of Palermo: the unknown side
Italy

We loved the tour in Palermo, the crypts were extraordinary, and we had fun learning about the unique attractions. The guide was well educated and eager to show us around the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Rome

Despite being very crowded, our guide did a good job managing the group and was organized and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Small group tour of Colosseum with Arena access, Palatine Hill and Roman Forum
Small group tour of Colosseum with Arena access, Palatine Hill and Roman Forum
Rome

This tour was disappointing. The guide was unprepared and disorganized. It was a very hot day but we spent an especially long time on Palatine Hill, without the guide making any effort to find shade and leaving everyone on the tour wandering around wondering when we would move on. The guide did show us one of the special exhibits in the Forum that featured Egyptian art but didn't have much else to offer during the tour of the Forum. We were excited to explore the colosseum, she mentioned climbing the stairs but dismissed the tour group about 30 mins early in the middle of the Colosseum, without giving us the opportunity or showing us where to climb the stairs or go to the bottom floor (which she said was a separate ticket).

Quality of Experience
A guide who is energetic and personable.
Guides, Drivers and Staff
Small group Tour of Tuscany Oil & Wine Tasting with a personal sommelier
Small group Tour of Tuscany Oil & Wine Tasting with a personal sommelier
Florence
Quality of Experience
Food
Guides, Drivers and Staff
Transport
"Bacari" local street food tour
"Bacari" local street food tour
Italy

Alessia took note of our food and wine preferences and what we had already tried to carefully selecting locations for the food tour so that we could try different local specialties. We were able to try things we probably wouldn't have without her guidance. The salted cod was unique surprise, that we never would've found or been brave enough to try on our own.

Quality of Experience
Guides, Drivers and Staff
We had fun with Alessia, like having a friend to show us around.
Absolute Venice: group tour of the highlights including the Saint Mark's Basilica and the  Doge's palace
Absolute Venice: group tour of the highlights including the Saint Mark's Basilica and the Doge's palace
Italy

Our guide was knowledgeable on all things Venice and very patient, making sure to keep the group together and allow time to enjoy the sights without lingering too long. Her flag was very helpful in crowded places to make it easy to find her.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Replied on Oct 06, 2025
Ciao MaryBeth,
Thank you so much for taking the time to share such a thoughtful and detailed review of your Italy trip. We’re thrilled to hear that overall your journey was wonderful and that you enjoyed the balance between sightseeing and downtime. It’s especially gratifying to know that Alessia made such a positive impact on your experience—she truly loves caring for our travelers, and I will be sure to pass along your kind words to her.
We’re delighted that the Tuscany tour, your time in... Read more

Ciao MaryBeth,
Thank you so much for taking the time to share such a thoughtful and detailed review of your Italy trip. We’re thrilled to hear that overall your journey was wonderful and that you enjoyed the balance between sightseeing and downtime. It’s especially gratifying to know that Alessia made such a positive impact on your experience—she truly loves caring for our travelers, and I will be sure to pass along your kind words to her.

We’re delighted that the Tuscany tour, your time in Venice, and the excursions in Palermo were highlights, and that rescheduling your Capri boat tour worked out perfectly. These are exactly the kinds of memories we hope to create for every guest.

At the same time, I want to sincerely apologize for the communication issues with transfers and for the disappointing Colosseum tour. Your feedback is extremely valuable, and we are already addressing these points with our local partners and guides to ensure smoother coordination and higher-quality experiences in the future. We also take to heart your suggestion about having drivers communicate exclusively through the concierge—this will help us reduce confusion and save our travelers from unnecessary stress.

We are grateful that despite these challenges, you were still able to enjoy so many wonderful moments throughout your journey. Thank you again for trusting us with your Italy trip and for sharing your honest impressions—it helps us grow and continue to deliver the exceptional travel experiences you deserve.

We look forward to the opportunity to welcome you on another journey in the future, and to making sure it’s even more seamless and memorable from start to finish.

Touring Prague
Czech Republic | Sep 24 - Sep 28, 2025

P
Penny D.
Chicago, IL | Reviewed on Oct 05, 2025
Our most memorable experiences were our tours. We found that all of our guides were exceptionally knowledgeable and were able to pace our tours to match our mobility issues. Our cruise on the Vitava River was a great way to begin our tour of Prague. Unfortunately, our city tour was plagued by rain, but our guide, Katarina, worked around it. In fact, she found a wonderful cafe where we were able to dry and warm up while watching the Astronomical Clock do its thing. At night we enjoyed an... Read more

Our most memorable experiences were our tours. We found that all of our guides were exceptionally knowledgeable and were able to pace our tours to match our mobility issues.

Our cruise on the Vitava River was a great way to begin our tour of Prague. Unfortunately, our city tour was plagued by rain, but our guide, Katarina, worked around it. In fact, she found a wonderful cafe where we were able to dry and warm up while watching the Astronomical Clock do its thing. At night we enjoyed an amazing classical concert at the Spanish Synagogue.

Our guide for our Jewish Prague tour, Zaza, was extraordinary! She was very sweet and so smart! We were very fortunate to have her.

Our last day in Terezin was very moving. Again our guide was so full of knowledge. All in all we enjoyed Prague very much.

Hotel Review
Hotel Art Deco Imperial
Prague

We would not recommend this hotel for older adults with mobility issues. The high tub and steps between the bathroom and bedroom were dangerous for us. The staff was helpful and offered to change our room, but once we had settled in we didn't want to pack and unpack again. The location was fine, in the middle of everything. The breakfasts had a good assortment of food.

Activity Reviews
Private Day Trip to Terezin
Private Day Trip to Terezin
Prague

Our guide was excellent and knew so much!

Quality of Experience
Our guide's knowledge and passion.
Guides, Drivers and Staff
He seemed to care so much about what he was talking about.
Transport
Very convenient
The Jewish Quarter
The Jewish Quarter
Prague

Our guide has a master's and Phd in Jewish studies. She was brilliant!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided tour of Prague
Guided tour of Prague
Prague

We liked all the different things that we learned and saw. The Astronomical clock was fascinating.

Quality of Experience
Guides, Drivers and Staff
They were so helpful.
Transport
They got us close to what we were seeing.
Exclusive Dinner Cruise on Vltava River
Exclusive Dinner Cruise on Vltava River
Prague

We liked our seating, food and the music.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Oct 07, 2025

Dear Penny,
Thank you so much for sharing your experience! We’re happy to hear that you enjoyed your tours and appreciated how knowledgeable and accommodating the guides were. It’s great that you made the most of Prague, even with a bit of rain, and found such a nice spot to warm up and watch the Astronomical Clock. We also appreciate your feedback about the hotel and are glad the staff was helpful during your stay. Hopefully, we can organize you another trip in the future!

We had a very exciting and informative trip. ...
England | Sep 20 - Sep 28, 2025

C
Carmel C.
Chicago, IL | Reviewed on Oct 05, 2025
We had a very exciting and informative trip. All of the guides were professional, personable and exhibited enthusisam when sharing details and history of the places we visited. My only disappointment was with the bus trip to Windsor Castle, Stonehenge and Bath. We arrived before the castle was open to visitors and were among the first people to enter. There was not sufficient time to enjoy the tour of the castle. I felt as though I was racing through the various rooms in order to make it back... Read more

We had a very exciting and informative trip. All of the guides were professional, personable and exhibited enthusisam when sharing details and history of the places we visited. My only disappointment was with the bus trip to Windsor Castle, Stonehenge and Bath. We arrived before the castle was open to visitors and were among the first people to enter. There was not sufficient time to enjoy the tour of the castle. I felt as though I was racing through the various rooms in order to make it back to the bus for the next segment of our trip. I would suugest taking a train to Windsor in order to have more time and not try to cram that much into the day.

Hotel Review
Great Scotland Yard Hotel
London

Comfortable and quiet environment. Staff was very pleasant. Breakfast service in the Parlour was questionable in terms of service and competence of some of the staff. Management did their best to compensate for the poor performance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cotswolds Private Tour
Cotswolds Private Tour
England

John made us feel at home immediately. We enjoyed spending the day with him. Taking us to the gravesite of Winston Churchill was an unexpected surprise. He also shared many details of the Cotswolds.

Quality of Experience
Guides, Drivers and Staff
Transport
Tasting Menu at Restaurant 1890 by Gordon Ramsay at The Savoy Hotel
Tasting Menu at Restaurant 1890 by Gordon Ramsay at The Savoy Hotel
London

A truly memorable dining experience. Both the staff and the food were excellent.

Quality of Experience
Guides, Drivers and Staff
Wimbledon Lawn Tennis Museum and Tour
Wimbledon Lawn Tennis Museum and Tour
London

Excellent guides. They provided a wheelchair for my husband. Very informative presentation.

Quality of Experience
Guides, Drivers and Staff
Stonehenge and Windsor Castle from London
Stonehenge and Windsor Castle from London
London

Too rushed. Not sufficient time to enjoy Windsor Castle.

Quality of Experience
Guides, Drivers and Staff
Transport
The Royal London Tour: Changing of the Guard and More
The Royal London Tour: Changing of the Guard and More
London

Delianne was a delight and a wealth of knowledge. She shared many interesting stories about architecture, gas streetlights, the Royal Guard and the royals.

Quality of Experience
Guides, Drivers and Staff
Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London
Quality of Experience
Guides, Drivers and Staff
Discover London in a Private Black Cab
Discover London in a Private Black Cab
London

Jack was fun and very informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 12, 2025
Hi Carmel, Thank you so much for taking the time to share such thoughtful feedback - I’m truly delighted to hear that your trip was exciting, informative, and filled with memorable experiences. It warms my heart to know you enjoyed the company of your wonderful guides - Delianne, Jack, and John will be so happy to hear your kind words. I love that John took you to Churchill’s gravesite - what a meaningful and unexpected touch. I completely understand how you felt about the... Read more

Hi Carmel,

Thank you so much for taking the time to share such thoughtful feedback - I’m truly delighted to hear that your trip was exciting, informative, and filled with memorable experiences. It warms my heart to know you enjoyed the company of your wonderful guides - Delianne, Jack, and John will be so happy to hear your kind words. I love that John took you to Churchill’s gravesite - what a meaningful and unexpected touch.

I completely understand how you felt about the Windsor–Stonehenge–Bath day - it’s such a shame when something so special feels a little too rushed. Those big multi-stop tours do try to fit in a lot, and sometimes that means you don’t get the quiet moments to truly take it all in. Your idea of taking the train to Windsor instead is absolutely lovely — it allows time to wander, linger, and really feel the magic of the place at your own rhythm. I’ll be sure to keep that wonderful suggestion in mind for next adventures, and share it with future travellers who, like you, want to experience England in a more meaningful way.

I’m so pleased you enjoyed The Savoy dining experience and that Wimbledon looked after you and your husband so well. Thank you again for being such a kind and thoughtful traveller ❤️

Wishing you both many more wonderful travels ahead — hopefully with more time to linger and enjoy each moment!

With love,
Kate

Our guides Jeremy and Andy were great. Disa...
Japan | Sep 12 - Sep 29, 2025

Neil
Neil S.
Ewing, NJ | Reviewed on Oct 05, 2025

Our guides Jeremy and Andy were great.
Disappointed in some of scheduling. 2 of the sites we were supposed to visit were closed:Kofukuji Temple and the Tokugawa Art Museum and their gardens. We were disappointed that these visits were not confirmed and an adjustments made.

Local specialist: Albee Ning

We had to cut short our trip for health reaso...
Estonia | Sep 26 - Oct 4, 2025

S
Steve T.
Newark, NJ | Reviewed on Oct 05, 2025
We had to cut short our trip for health reasons, and never expected or sought a refund for the unused portions. So it was a pleasant shock when Emerson contacted us to say that he had recovered more than $2,000. We are immensely grateful to Emerson and KimKim. It is a wise company that would do this, instead of just keeping the money. And Emerson is a first-class representative of KimKim. We'd recommend the company, and him, to anyone. Read more

We had to cut short our trip for health reasons, and never expected or sought a refund for the unused portions. So it was a pleasant shock when Emerson contacted us to say that he had recovered more than $2,000. We are immensely grateful to Emerson and KimKim. It is a wise company that would do this, instead of just keeping the money. And Emerson is a first-class representative of KimKim. We'd recommend the company, and him, to anyone.

Hotel Review
Schlössle Hotel
Tallinn

They treated us just right.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Oct 07, 2025

Thank you so much for your thoughtful review! I’m really happy I could assist and that we were able to recover some of your costs. It was a pleasure working with you, and I truly appreciate your kind recommendation!

Loved the trip! Will definitely be using Kimk...
Costa Rica | Sep 26 - Oct 3, 2025

David
David B.
Danbury, CT | Reviewed on Oct 05, 2025
Loved the trip! Will definitely be using Kimkim for future adventures! Read more

Loved the trip! Will definitely be using Kimkim for future adventures!

Hotel Reviews
Arenal Springs Resort
La Fortuna

We loved this hotel! Only downside was the construction, which we understood due to us traveling in the off season. Would have appreciated more dinning options, although, again, construction.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio

Hotel was incredible and rooms were stunning!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit to Maleku Indigenous Reserve
Visit to Maleku Indigenous Reserve
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Deep Tissue Massage at Arenal Springs Spa
Arenal/La Fortuna
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Night Excursion in Rainforest and Wild Frog Sanctuary
Night Excursion in Rainforest and Wild Frog Sanctuary
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

Loved the animals we saw and the entire experience

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Our guide was incredible and saw so many animals, as well as enjoyed the beach and swimming!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Oct 05, 2025

Hola David,

That’s wonderful to hear, I’m so happy you loved your trip! ✨
It was a real pleasure helping you plan your Costa Rica adventure, and I’ll be delighted to assist you again whenever you’re ready for your next journey with Kimkim ^ Serendipity Adventures

Pura Vida,
Elena Mora
Serendipity Adventures

A 10/10 Moroccan Experience – Thank You, Tayeb!!
Morocco | Sep 23 - Oct 2, 2025

Maddie
Maddie R.
Dallas, TX | Reviewed on Oct 05, 2025
I don't have enough positive things to say about our experience with KimKim and Original Travels. Not only was the service super easy to use, but having a local plan our trip made the experience all the more special. It felt like we were really able to maximize the limited time we had in Morocco and leave having gotten a great overview of the country, which is no easy feat given how much there is to see and experience (I will definitely be going back!). A special shoutout to Ali and Said who... Read more

I don't have enough positive things to say about our experience with KimKim and Original Travels. Not only was the service super easy to use, but having a local plan our trip made the experience all the more special. It felt like we were really able to maximize the limited time we had in Morocco and leave having gotten a great overview of the country, which is no easy feat given how much there is to see and experience (I will definitely be going back!). A special shoutout to Ali and Said who were very responsive, easy to communicate with, and did an excellent job customizing our experience to us.

Perhaps the true star of our trip, however, was our local driver, Tayeb. He went above and beyond in making us feel welcome — meeting all of our needs, providing great recommendations, keeping us safe, and teaching us so much about Moroccan history and culture. He made our experience unforgettable, and we left feeling like we'd made a true friend. Make sure to request him directly when you book! You'll be in the best of hands.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Oct 06, 2025
Dear Maddie, Thank you so much for your generous feedback. We’re truly glad to hear that your experience with KimKim and Original Travels was such a memorable one. It’s wonderful to know that you felt your time in Morocco was maximized and that the trip provided you with a meaningful introduction to the country. We deeply appreciate your kind words about our team, and we’re so glad that our responsiveness and attention to detail helped make your journey special. Most of all, we are thrilled... Read more

Dear Maddie,

Thank you so much for your generous feedback. We’re truly glad to hear that your experience with KimKim and Original Travels was such a memorable one. It’s wonderful to know that you felt your time in Morocco was maximized and that the trip provided you with a meaningful introduction to the country.

We deeply appreciate your kind words about our team, and we’re so glad that our responsiveness and attention to detail helped make your journey special. Most of all, we are thrilled to hear how much Tayeb contributed to your trip. He is indeed an exceptional driver and guide, and your description of his warmth, knowledge, and care captures exactly why we are so proud to work with him. We’ll be sure to share your words with him..

It was a pleasure to help create this experience for you, and we look forward to welcoming you back to Morocco again whenever you’re ready for your next adventure.

Warm regards,
Ali

Pura Vida Honeymoon Review
Costa Rica | Sep 14 - Sep 22, 2025

Anamarie
Anamarie L.
Seattle, WA | Reviewed on Oct 05, 2025
Gustavo was excellent to communicate and work with during planning of the trip and he planned the best trip! We saw a little of everything, all of the accommodations were nice, and every guide/driver was very kind and made sure our experience was great. Our stay in Monteverde was especially nice and so were the employees, they helped us change reservation times and book more excursions. I would recommend kimkim to all of my friends! Read more

Gustavo was excellent to communicate and work with during planning of the trip and he planned the best trip! We saw a little of everything, all of the accommodations were nice, and every guide/driver was very kind and made sure our experience was great. Our stay in Monteverde was especially nice and so were the employees, they helped us change reservation times and book more excursions. I would recommend kimkim to all of my friends!

Hotel Reviews
Arenal Country Inn
La Fortuna

Nice staff and nice rooms.

Authenticity & Character
Beautiful botanicals all over, well maintained.
Location
Location was on a busy road with limited side walk options, so the 10 minute walk to town was a little scary, we didn’t feel comfortable doing it at night. But it is walkable to downtown and there is lots of shops and restaurants! If you walk the opposite direction of downtown there is a beautiful river and rope swing that we enjoyed a lot.
Staff
Staff was very nice and helpful with any questions. Felicia the cat is also very nice and welcomes pets.
Cleanliness & Comfort
This place was nice, definitely seemed a little more out of date than the other places we stayed. But some of the rooms were under renovation while we were staying so probably will be updated soon.
Karahé Beach Hotel
Manuel Antonio

This hotel is practically right on the beach which makes us an ideal location. You will see monkeys and we also saw a sloth that was hanging out during our stay. Hotel restaurant and bar right on the beach.

Authenticity & Character
Location
If you want to stay by the beach this is definitely the place to stay. Walking distance down the beach to the national park and lots of restaurants and shopping. The hotel is located well so it’s not very crowded on beach
Staff
Staff was nice.
Cleanliness & Comfort
This hotel didn’t seem as clean as the others we stayed at, but it wasn’t bad by any means. The room also didn’t have a tv with streaming options, just local tv. But it did have a lovely balcony and a nice hot shower.
Camino Verde Bed & Breakfast

We were booked in the private apartment that is a little down the block and it was EXTREMELY nice. It was modern, clean, and very comfortable. On top of having lovely accommodations, the staff was extremely helpful and nice. They gave us advice to change our reservation time to earlier because of rain and then handled it for us. They also recommended a night tour and were able to book that for us too. It’s also pretty close and easy walk to the downtown location. I would without a doubt stay here again.

Authenticity & Character
Beautiful view at breakfast, amazing room, very clean and well maintained.
Location
Easy to walk downtown. Good restaurants close by.
Staff
The staff went above and beyond to make sure our stay was perfect
Cleanliness & Comfort
Very clean. Modern appliances.
Activity Reviews
El Tigre Waterfalls Excursion
El Tigre Waterfalls Excursion
Monteverde

This is a beautiful hike. We saw lots of butterflies! The waterfalls are all beautiful and the guide was great. There is an opportunity to swim near the end and lunch or snack provided!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & EcoTermales Hot Springs Visit with Meal
Arenal Volcano Hike & EcoTermales Hot Springs Visit with Meal
Arenal/La Fortuna

This tour provided lots of information on the history, wildlife and vegetation in the area!

Quality of Experience
Guides, Drivers and Staff
Transport
Gravity Falls Waterfall Jumping
Gravity Falls Waterfall Jumping
Arenal/La Fortuna

This experience was amazing. The guides truly seemed like they loved their jobs. They made it fun and safe. Afterwards they gave us fresh pineapple and bananas and you get a meal at their restaurant which is also great!

Quality of Experience
They provide all the gear and rally knowledgeable guides!
Food
Fresh pineapple once you get back tot he starting point and then lunch at the company restaurant that was very good!
Guides, Drivers and Staff
Staff was amazing, you can tell they enjoy the job and want you to have the most out of your experience!
Transport
Local specialist: Gustavo Camperos

Trip Review to Northern Italy and Portugal
Italy | Sep 18 - Sep 28, 2025

J
Jim W.
Chicago, IL | Reviewed on Oct 05, 2025
The trip was fantastic and a big shout out to Beatriz on her coordination of the trip. Every guide and driver was always on time and did a great job during our visits to Northern Italy and Portugal. The hike in the Dolomites and the guided tour to the Douro Valley were two of the highlights of the trip. The choice of the hotels set up by Beatriz were perfect as well. Based on our experience with KimKim, I have recommended them to friends/family and we are working with KimKim on another... Read more

The trip was fantastic and a big shout out to Beatriz on her coordination of the trip. Every guide and driver was always on time and did a great job during our visits to Northern Italy and Portugal. The hike in the Dolomites and the guided tour to the Douro Valley were two of the highlights of the trip. The choice of the hotels set up by Beatriz were perfect as well. Based on our experience with KimKim, I have recommended them to friends/family and we are working with KimKim on another trip in 2026.

Hotel Reviews
Dear Lisbon - Gallery House
Lisbon

The staff at this hotel was some of nicest people of any hotel we stayed at and would go out of their way to assist you. The rooms and beds were very nice. Breakfast was excellent as well.

Authenticity & Character
Location
Overall location was fine but for most activities in Lisbon it took 20+ minutes to get to many of the main areas and restaurants.
Staff
Cleanliness & Comfort
The Editory Garden Porto Hotel
Porto

The hotel was very nice and we would recommend it to others . Staff was very professional and breakfast was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Villa Malpensa
Vizzola Ticino

Vey nice hotel and recommend it if you need a hotel close to the airport.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Figl
Bolzano

The hotel was a great location and the staff was outstanding. Great breakfast. The one minor issue, the temperatures outside were warm and the hotel rooms just did not cool down and the rooms stayed warm for all of our traveling party, even during sleeping hours.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dinner with Locals at a Local Home
Dinner with Locals at a Local Home
Lisbon

Our host did a very nice job and the food she prepared was excellent!

Quality of Experience
Food
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Very informative tour and our guide did an excellent job. We learned a lot about the history of Lisbon and would recommend it to others.

Quality of Experience
Guides, Drivers and Staff
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

One of our highlights of the trip was the visit to the Douro Valley. Our guide did an outstanding job and always was making sure our experience was 1st class.

Quality of Experience
Guides, Drivers and Staff
Transport
Secret Porto Walking Experience
Secret Porto Walking Experience
Porto

Our guide was excellent and we learned a lot about Porto and its history.

Quality of Experience
Guides, Drivers and Staff
Culinary Highlights of Porto: Food Delights & Bolhão Market
Culinary Highlights of Porto: Food Delights & Bolhão Market
Porto

Our guide was excellent and recommend it to everyone visiting Porto.

Quality of Experience
Food
Guides, Drivers and Staff
Bolzano Street Food Experience
Bolzano Street Food Experience
Italy

Really enjoyed our guide and it was a great way to kick off our visit to Bolzano.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Oct 06, 2025

Hi Jim! Thanks so much for your kind note and the review! I’m really glad to hear the trip went so well and that you enjoyed everything we put together. It was such a pleasure working with you and helping plan a trip that felt just right. Wishing you a great KimKim trip next year! Best regards, Bea.

Very well organized and well-thought out trip...
France | Sep 27 - Oct 4, 2025

C
Christine J.
Belgium | Reviewed on Oct 05, 2025
Very well organized and well-thought out trip. Hotel Bon Encontre in Sarlat was lovely, especially the owner Christine and her marvellous breakfasts. I might have preferred somewhere where one could get more meals than breakfast, but you can't have everything, and Christine did supply wine by the glass in the evenings. Our guide in Sarlat, Benoit, was also excellent. Read more

Very well organized and well-thought out trip.

Hotel Bon Encontre in Sarlat was lovely, especially the owner Christine and her marvellous breakfasts. I might have preferred somewhere where one could get more meals than breakfast, but you can't have everything, and Christine did supply wine by the glass in the evenings.

Our guide in Sarlat, Benoit, was also excellent.

Hotel Review
Hôtel Bon Encontre
Sarlat

Lovely place with excellent host (Christine). It was a bit far out of town, perhaps 8 minutes to walk down to the village but much longer to walk back up the steep hill, and the hotel only served breakfast, so there was no other option in the evenings. Still, i'd stay here again.

Authenticity & Character
Location
on hill with ovely view
Staff
Owner, Christine, very helpful and made fantastic breakfasts
Cleanliness & Comfort
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Oct 06, 2025

Thank you so much for taking the time to share your experience, your thoughtful and detailed review!
We are glad to hear that you enjoyed your trip and that the organization and planning met your expectations :)
Your comments are very helpful and will guide us as we continue to improve our services.
I wish you a nice Fall season, and see you soon for a future adventure!
Amandine

Perfection!
England | Sep 25 - Oct 3, 2025

Patricia
Patricia M.
Ashburn, VA | Reviewed on Oct 05, 2025

Every day was absolutely perfect for us. Hotel locations were excellent, recommendations by Jane/KimKim were spot on. The one and only glitch was when we arrived at the airport, the driver wasn’t there. We phoned and they had planned for the next day. However they immediately came to retrieve us, so no major impact. Fortunately the weather was also perfect with the very first rain drops en route to the airport to leave. Thank you Jane, and I will definitely be using KimKim again in the future!

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 06, 2025

HI Patricia

Thank you for your feedback. It was an absolute pleasure working with you. The team and I are super happy you had an amazing time despite the transfer glitch. We will follow up on this.

Sounds like you had an amazing time.

We look forward to you travelling with us in the future.

All the best, Jane

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.