Kimkim Trip Reviews

Absolutely amazing experience right from the start! Paola was extremely responsive and generated a trip capturing everything I wanted for a last minute trip. In Ecuador we had the best tour guide we have ever had- Sebastian. This was an adventure packed, yet stress free trip all because of these two amazing people!

We had excellent service with Mar and she understood very well our interests in respect with personal fastes and overall budget. Our travel went smootly and everything was vert well planned

Hotel Reviews

Hotel 1904

Ålesund

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Havila Cruise

Fosnavåg

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Home Hotel Havnekontoret

Bergen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fretheim Hotel

Flåm

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Thon Hotel Maritim

Stavanger

Authenticity & Character

Location

T

Staff

Cleanliness & Comfort

Axel Guldsmeden

Copenhagen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Food & Culture Walk

Bergen

Quality of Experience

Guides, Drivers and Staff

Private Floating Sauna Experience

Norway

Quality of Experience

Guides, Drivers and Staff

Summer Kayaking Excursion

Norway

Quality of Experience

Guides, Drivers and Staff

Tour to Borgund Stave Church & Stegastein Viewpoint

Norway

Quality of Experience

Guides, Drivers and Staff

Transport

Hygge Tour Copenhagen

Copenhagen

Theresa was great!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Copenhagen Card

Copenhagen

I planned our family trip to Ireland with Claire and from day one she realized all our needs and standards, and made sure to tick all the boxes. All the guides and drivers we had were brilliant, friendly and timely!

The places and activities Claire suggested were just the right ones to give us an incredible and unforgettable memories.

Everything was well organized and went smoothly, and even when we needed to add a last minute activity she was very accommodating and made sure it was all organized.

I will always highly recommend planning your trips with the Kim Kim team to be able to get the most of your travels.

Hotel Reviews

Powerscourt Hotel, Autograph Collection

Enniskerry

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Armada Hotel

Spanish Point

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Glenlo Abbey

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private transfer for 3 travelers to Dublin Airport on August 15th

Dublin

Quality of Experience

Guides, Drivers and Staff

Transport

Free time in Dublin

Dublin

Quality of Experience

Guides, Drivers and Staff

Transport

Irish National Stud & Gardens : The Irish Racehorse Experience

Ireland

Quality of Experience

Guides, Drivers and Staff

Transport

Free time in Dublin

Dublin

Quality of Experience

Guides, Drivers and Staff

Transport

Free time at Powerscourt Hotel

Enniskerry

Quality of Experience

Guides, Drivers and Staff

Transport

Private Adventure in Kilrush ( Cliff and Coast Safari or Scattery Island)

Ireland

Quality of Experience

Guides, Drivers and Staff

Transport

Private tour of Connemara (Sky Road, Kylemore Abbey and a Sheep dog Farm experience)

Galway

Quality of Experience

Guides, Drivers and Staff

Transport

Cliffs of Moher Cruise from Doolin ( 50 min)

Doolin

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Doolin

Doolin

Quality of Experience

Guides, Drivers and Staff

Transport

Traditional Irish Homemade Baking Scones and Bread (Kilcolgan)

Ireland

Quality of Experience

Guides, Drivers and Staff

Transport

Private Transfer/Taxi

Ireland

Quality of Experience

Guides, Drivers and Staff

Transport

Galway Food Tour

Galway

Quality of Experience

Guides, Drivers and Staff

Transport

Trinity College Library : The Book of Kells Experience

Dublin

Quality of Experience

Guides, Drivers and Staff

Transport

Dublin Private Walking Tour

Dublin

Quality of Experience

Guides, Drivers and Staff

Transport

Private transfer for 3 travelers on July 31st

Dublin

Quality of Experience

Guides, Drivers and Staff

Transport

Manuel was excellent !! Extremely knowledgeable and thorough. Very pleasant and helpful. Full of ideas and insight .We will definitely recommend him.

Hotel Review

La Valise Tulum, member of Small Luxury Hotels

Tulum

The staff were very helpful, and polite. The room was beautiful. Spacious, clean and comfortable. We would definitely book again.

Authenticity & Character

The decor and furniture reflect the local culture

Location

Next to a great restaurant NU and calm and peaceful area.

Staff

Friendly, polite and helpful

Cleanliness & Comfort

The whole room was very comfortable. The natural mosquito repellent they provide is superb

Activity Reviews

Explore Coba by bike!

Cobá

Very interesting

Quality of Experience

Guides, Drivers and Staff

Transport

Look for spider monkeys in Punta Laguna

Nuevo Durango

Quality of Experience

Cenotes of Chemuyil

Chemuyil

Wonderful initiative by the community for the community!!

Quality of Experience

I

Guides, Drivers and Staff

Transport

As my husband doesn’t ride a bike they took us by car. Unfortunately apparently the agency did not let them know this beforehand

Explore Chichén Itzá: A Wonder of the Mayan World

Chichén Itzá

The guide Manuel has superb knowledge and answered all questions to link the site to current sociopolitical events

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the archaeological site of Tulum

Mexico

Manuel the guide gave us a very helpful history lesson about this site

Quality of Experience

Guides, Drivers and Staff

Transport

Always on time , comfortable car and climate inside the car

After filling out the questionnaire for our upcoming Italy trip, we were very specific on what we wanted to see and how those places/attractions should be teenage friendly. We heard nothing but good things pertaining to Kim Kim, especially since friends of ours have used KimKim many times. After going back and forth with Rita, she told me that she couldn't move forward with any other modifications until we committed to the trip. I was upset by this since I didn't feel like she was listening to what I was saying in regards to modifying the trip to be catered more to what I was asking her to do. However, we proceeded to pay the deposit. Once payed she seemed open to change a few other things, but was still not listening. We would get generic answers. After finally finalizing the trip, we ran into several issues once we were on the trip. Once the trip started, we never heard from Rita again. The number provided was for her helpers, and at one point, we couldn't even get a hold of anyone when we couldn't find our tour guide. What really upset us was when we were in Tuscany. I explained to Rita, prior to the trip, that we would need accommodations that had food service available. My husband and I were set for a private winery and lunch. The destination was 40 minutes from our hotel. Rita didn't plan correctly and when it looked like we were going to be 25 minutes late for the lunch, Rita's helper called to tell us that the time would be deducted from our tour and lunch. We were quite upset, especially since our driver showed up 20 minutes early and got us to the hotel early. It was still the error of Rita and her planning. On top of it, the hotel did NOT offer food service. On a positive note, she did plan a Venetian Mask class and a Pizza and Gelato cooking class that we all loved. All in all...we were greatly disappointed because we paid a lot of this trip and at several times throughout the trip, her lack of detail caused several unnecessary issues. I do believe that KimKim has many trip planners so as a whole I would still recommend the KimKim group to plan trips. We used a different guide for our Greece portion and Chris was absolutely stellar!

Hotel Review

Torciano Hotel Wine & Winery - Vecchio Asilo Agritourism

San Gimignano

The hotel was a boutique style and only had a few rooms. The view from our window was exactly what I envisioned Tuscany to look like. Rows and rows of rolling hills filled with grapes. It was beautiful and the hotel was quaint and clean.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Visit of Taormina with a Local

Italy

Our guide was FANTASTIC! Since it was a private tour, we were able to express our wants right from the start. She was super nice and her 'cliff note' information about Sicily was exactly what we asked for. We were able to move at our own pace and stop in stores for some shopping whenever we wanted. Sicily is absolutely beautiful.

Quality of Experience

Guides, Drivers and Staff

Transport

Golf Cart Experience in Rome by Night

Rome

We had the best time! Our driver was young and very funny. Our group likes to laugh and have a good time and that is exactly what happened. Once our driver realized that we had already been to most of the places on his itinerary , he improvised and we loved it! B/c it was a private tour, we were able to adjust the tour for our needs and wants!

Quality of Experience

Guides, Drivers and Staff

Transport

Campo de’ Fiori, Jewish Ghetto and Trastevere Food Experience

Rome

This was a great way to experience food like the locals do. It was a small group experience, which was fun. The food and drinks were delicious and our guide was fun and easy to talk too!

Quality of Experience

Food

Guides, Drivers and Staff

Private Guided Visit of Vatican Museums & Sistine Chapel

Rome

We purposely booked this as a private tour so that we could get into the Vatican early before the heat and the large crowds. We informed our guide that we wanted brief descriptions of the important spots so that we could experience the Vatican before overly crowded. Our guide either didn't know how to shorten her tour information, or just didn't listen. She became upset with parts of our group when they began walking away after 10/15 minutes of standing in the same spot. We again, tried to let her know that we didn't need so much information, but it feel on deaf ears. By the time we made it to the Sistine Chapel it was packed and we were rushed to move through b/c of the crowds.

Quality of Experience

Guides, Drivers and Staff

Private Guided Visit of the Colosseum & Ancient City

Rome

The tour was a bit too long, but our guide was very knowledgeable. One thing we wish we would have done was to include the tour of the underground arena.

Quality of Experience

Guides, Drivers and Staff

Vineyard Lunch in Chianti

Italy

Once we arrived, it was like sitting in a picture! The views were absolutely STUNNING and the tour of the vineyard was perfect. The staff were top notch and the wine was flavorful and delicious. The winery also makes olive oil and honey on property. Our lunch wine pairing was DELICIOUS... literally some of the best ravioli I've ever eaten. The view from our quaint little table was so perfect, I didn't want to leave. The wine was so good that we have a case being shipped to our home in Texas in October.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Pizza and Gelato Crafting Workshop

Florence

So fun and delicious! We all had a hands on experience and the food was delicious. Great family experience!

Quality of Experience

Food

Guides, Drivers and Staff

Private Guided Visit of Florence Including Michelangelo's David

Florence

Not sure what to say about this tour. I'm not sure if it was the tour or the tour guide that was disappointing. Our guide was nice and friendly, but after telling her our wants about keeping the historical information basic and not to go into too much detail (esp. since it was a private tour), we felt like she wasn't listening to us. We also felt that the places we walked to and that she went into the greatest detail on were. not what we saw as important highlights to Florence. However, the items like Michelangelo and the statue gardens, were just touched on and was literally a walk through. We were disappointed in the tour as a whole.

Quality of Experience

Guides, Drivers and Staff

Transport

Evening Wine Tasting & Cicchetti Experience

Venice

We enjoyed this walking tour very much. It was a small group experience and we were excited to try all the local foods.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Privately Guided Visit of Venice: St. Mark's Basilica & Doge's Palace

Venice

Let me say this, it was extremely hot and there really isn't any air conditioning, so we were really hot. Our guide was friendly and knowledgeable, but at times, a bit boring. I think what we realized (esp. with a 13/15 year olds) is that we many need the cliff notes version of the guided tour, rather than the long drawn out version.

Quality of Experience

Guides, Drivers and Staff

Transport

Family Workshop: Decor Your Own Venetian Mask

Venice

This was SO FUN! Our family of 4, which includes a 13 &15 year olds) loved this. We all made our own masks and our teacher, Julia, was terrific!

Quality of Experience

Guides, Drivers and Staff

Transport

Scenic Navigation through the Grand Canal

Venice

Mateo was an amazing tour guide! He was full of knowledge and was easy to talk with . The views from our private water taxi were so pretty!

Quality of Experience

Guides, Drivers and Staff

Transport

Chris did an AMAZING job from start to finish. He listened to our needs and wants and implemented them perfectly. When we wanted to change something prior to our arrival date, he delivered our updated needs and communicated with the tour operators prior to our reserved dated. I would highly recommend him and his services.

Hotel Review

NYX Esperia Palace Hotel Athens

Athens

Amazing hotel, very modern, clean and the roof top restaurant gave us the perfect sunset view of the Acropolis.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Acropolis Guided Tour

Athens

Thanos was very knowledgable and easy to talk too. It was nice to take this tour in the evening b/c it was not nearly as crowded. The cruise ships disembark in the morning, thus making it less crowded later in the day. It was also cooler.

Quality of Experience

Guides, Drivers and Staff

Transport

Flavors of Athens Food Tour

Greece

Ilia was FANTASTIC! She was easy to talk too and showed us a real food tour where locals eat. The food was delicious and even though the tour was 4 hours in the heat, we didn't feel like it was that long because of the conversation, stops around the city and the various visits with local eateries.

Quality of Experience

Guides, Drivers and Staff

Transport

South Coast Of Mykonos: Dragonisi Island Half Day Cruise

Mykonos

Absolutely Stunning! We had the most amazing time and would highly recommend this tour to anyone that wants to experience Mykonos by boat.

Quality of Experience

Guides, Drivers and Staff

Transport

All Time Classic Santorini

Santorini

We loved Santorini and this tour was catered to our wants and the places we wanted to visit. Everything about Santorini is gorgeous, but it is extremely busy. Many of the go to spots were filled with so many tourists it became difficult to get around.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rita was amazing, but so were the other team members that would assist in after hours or in Rita's absence. I was very impressed and we enjoyed our trip. The two private tours we had while in Lisbon were 10 out 10. Amazing guides and we appreciated and enjoyed them both.

I wouldn't recommend the hotel in Lisbon though. Staff wasn't friendly and rooms/hotel were outdated and old. I would recommend finding another hotel near by. Amazing location though.

The hotel in Nazare struggled to get hot water to its shower. Other than that, it was great. They don't monitor who eats their breakfast though, so random folks can walk in off the streets and eat/dine for free.

Hotel Reviews

MeraPrime Gold Design Hotel

Lisbon

Hotel is old. Rooms are old and carpet was filthy. No creamer or sugar in room. Room was super small.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Praia

Nazaré

Shower wasn't hot. Breakfast wasn't monitored, so people off the street could come in and eat for free.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Mondego

Coimbra

Room had zero amenities. No robes, slippers, lotion, tissue or washcloths. Rooftop bar was closed as staff didn't show up. I wouldn't recommend this hotel in the future. No water was offered in the room and the mini bar was practically empty.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

NH Collection Porto Batalha

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Day Excursion: Sintra, Cascais & Estoril

Portugal

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Get to Know Lisbon with a Local

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip was spectacular! Hakim was responsive in the planning process and adjusted the items I wanted changed quickly and accurately. The Riads we stayed in were gorgeous across the board. We felt safe, accommodated and well located. Every activity and itinerary plan was smooth and as expected. The real star of our vacation was our diver/guide/honorary family member Abdellatif Iggui. From the moment he met us at the airport he until he dropped us at the port eight days later he was a delight. Abdellatif was knowledgeable, friendly, accommodating and fun. He adjusted to our pace and rhythm, got to know us so he could better show us what we wanted, provided endless recommendations and guidance. He was genuinely invested in our experience and a fundamentally wonderful person. He was also tireless as our trip required hours of difficult driving, he remained safe, attentive and cheerful throughout. He handled six women from 15 to 82 for eight straight days through cities, desserts, mountains and gorges with grace and care. Having a guide who genuinely likes their job allowed us to fall in love with Morocco, making the travel easy and exciting. Thank you Abdellatif, we miss you!!!!!

Activity Review

Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains

Morocco

Quality of Experience

Guides, Drivers and Staff

Abdellatif Iggui, our guide and driver went above and beyond to make us feel at home and exceeded all expectations.

Transport

We just got back from a two week honeymoon in the Lofoten and Vesterålen archipelagos and we could not have had a better time! Mathia did an amazing job gaining an understanding of our goals for the trip and planned the perfect vacation for us. We did variety of activities and loved each and every one including whale watching, sea kayaking, and rib boat fjord tours. He recommended some amazing hikes for our less structured days and even met up with us to take us on a beautiful hike in Hadseløya. All of our reservations for activities and accommodations went smoothly and the hosts knew to expect us when we arrived. We were impressed with Mathia's responsiveness during planning and while we were on vacation. He even went so far as to proactively reach out and assist rescheduling our whale watching trip to avoid cancellation due to bad weather. He definitely went above and beyond with that one!

All told, we had a wonderful trip and would be thrilled to work with Mathia again!

An exceptional travel experience

Chris, thank you and your team, Maria, Stefania, Placid, and each and every driver for a truly memorable experience! Our family is forever grateful for your recommendations and thorough planning. You played a part in helping us explore Italy is ways we wouldn’t have otherwise. From the moment we landed in Rome, from the train ride to Florence, the scenic ride through the Tuscan region, and back to Rome, every detail was carefully planned. And that made it such an enjoyable trip!

Forever thankful!
Maria

Amazing Team

Our team made our experience unforgettable. The attention to detail, the personalization, the effort that was made to go above and beyond was noticeable at each turn. I have never experienced such committed customer service as our team anticipated our every need and made sure to support and enhance our experience at every turn. I could not be more impressed with the team we had with us the entire trip. A special thanks to Joel and Giani who were so attentive and so friendly with the children. They made sure we were all together and that no one was left behind! This included putting a child on their shoulders to hike up Pacaya Volcano!

And an even bigger thanks to Vini, who was the mastermind behind our days. Who coordinated with everyone and was the warmest, loveliest person I have ever met.

We love you Vini!!!

Would highly recommend KimKim, especially if this is your first time to Iceland, and that too in a busy tourist season. You’ll have to do a lot of research to make up for the benefit of having a tour guide making trip plans for you. Hanna was amazing, very proactive and communicative, and took care of every bit of detail. You will often take longer than planned at every site, so do not jam it in. Enjoy the sights and experiences and you’ll have a lovely time!

Moonika met us on arrival in Tallinn to make sure we arrived safely and even gave us a lovely gift! Everything went very smoothly with our trip, we had a great time and all the accommodations/trips were of a high standard. We will definitely return to Estonia/Latvia, beautiful countryside and nature, nice temperatures too. Moonika was always available if we had questions, which was reassuring, but we had no real problems.
I would highly recommend Moonika, she clearly knows her country well and looked after our needs as a family. Thanks Monnika!

The trip we planned with Kimkim was fantastic. Anita created an amazing experience for us to see both Lisbon and Algarve and also play a little golf. Everything was very well organized. One particular standout was Nuno, our guide on our tour of Sintra and Cascais. He was very knowledgeable and really made our day so enjoyable. I would highly recommend Kimkim.

We must say that we were utterly enchanted by this trip. Spain is just wonderful and the cities we visited Madrid and
Barcelona are each in their own way truly stellar. Even though it was long and treacherous as all flights are these days the rewards are more than the obstacles. Madrid has so many wonderful historic sites and buildings that in the 3 days we were there is not enough but we appreciated the hospitality and attractions fully. The tour guides were all outstandings including Javier, Sirio, Maria and Pepa. I highly recommended them all. Special mention needs to go to Javier for his encyclopedic knowledge of art and historical sites. His stamina was truly outstanding.

So overall my wife and I were very happy. The accommodations were excellent, the food was great, taxi cabs were at the exact time all the time and we have absolutely nothing to complain. We just have wished the last hotel had a larger swimming pool but that was just a small pick.

Many thanks to Anita for her wonderful trajectory and mapping the whole trip in detail. She did a remarkable job.

Keep it up folks. Next year we hope to do business again.

SILVIO and RYOKO FERNANDEZ

Hotel Reviews

Andante Hotel

Barcelona

Great hotel. I cannot give it a 5 star since there were a few things it could have had better. Very large hotel and the rooms were spacious. We wished the bathroom was better - the shower head kept throwing hot water and not mixing it well with the cold. Minor stuff. Very fine breakfast every day too. The pool was the only disappointing part. But we were not there long. It was centrally located.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Villa de la Reina

Madrid

Great hotel. I cannot give it a 5 star since there were a few things it could have had better. The elevator was only 1 and kind of cramped. But you need to understand that it is in the old district of La Gran Via and it must be historic. The breakfast was truly superb and the butlers and services were the same.

Authenticity & Character

Style and etiquette.

Location

All central to walk throughout the Center of Madrid.

Staff

Fine

Cleanliness & Comfort

Fine

Activity Reviews

Barcelona Old Town & Sky Views: Montjuic Castle & Cable Car

Barcelona

The guide name was Pepa and she had a full crew around. I thought she was knowledgeable and enthusiastic in her presentation.

Quality of Experience

Guides, Drivers and Staff

Transport

Barcelona & Gaudí: An Architecture Walk

Barcelona

Maria was remarkable. She brought a true understanding and meaning to the Gaudi architectural walk. We were very happy with her enthusiasm and sharing.

Quality of Experience

Guides, Drivers and Staff

Transport

Tapas Walk in Barcelona

Barcelona

Here Sirio did the honors of bringing us a palette of Spain which was divine. We all enjoyed the guide and tapas very much.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Excursion to El Escorial

Madrid

Javier again made the honors possible. El Escorial was the most impressive Spanish architecture short of the Imperial Palace that I have ever attended. It was truly an incredible experience. We loved it.

Quality of Experience

Guides, Drivers and Staff

Guided Visit of Museo del Prado with Art Historian

Madrid

Javier was truly outstanding. His knowledge was encyclopedic. We much appreciated and liked his style of presentation and were delighted truly delighted.

Quality of Experience

Guides, Drivers and Staff

Transport

Walking Madrid’s Old Town

Madrid

The walk was outstanding. A little strain from time to time since were not prepared by the hot Madrid summer. Javier did an outstanding job of telling us the historical part of the City.

Quality of Experience

Guides, Drivers and Staff

Transport

Mark on the Blue Mtn trip was awesome. Learned abut the forest and the mountains and the birds. Very knowledgeable.

“Georgous” on bridge climb in Sydney was great!

Hotel Reviews

Mandalay Luxury Beachfront Apartments

Port Douglas

Very roomy, clean, and good location for venturing out to the beach.

Authenticity & Character

Mor modern and stylish.

Location

Walking distance to shopping.

Staff

Friendly and helpful.

Cleanliness & Comfort

Reef View Hotel

Whitsunday Islands, Queensland

Great ocean view! King bed’s position was facing ocean upon waking up.

Authenticity & Character

A true beachfront hotel.

Location

Centrally located to all the beaches, buggy cars, restaurants and close to shops.

Staff

Extremely friendly and helpful.

Cleanliness & Comfort

Grounds manicured and clean.

Adina Apartment Hotel Brisbane

Brisbane

Great location, great king beds but at the expense of a place to work with luggage.

Authenticity & Character

Lobby style, artwork and restaurant that catered to those on the go.

Location

Near restaurants, and excursions.

Staff

Assisted on information and documents.

Cleanliness & Comfort

Apartment cleaned daily.

The Sebel Quay West Suites

The Rocks

Received great assistance from the restaurant staff over several days. They went beyond what was needed. Great view of the Bay Bridge.

Authenticity & Character

Decor, paintings, and location.

Location

Walking distance from the Opera House, restaurants and the Bridge.

Staff

Helped by volunteering to assist and not asked.

Cleanliness & Comfort

Bedroom and kitchen area maintained clean.

Activity Reviews

Outer Barrier Reef from Reef Marina - Port Douglas

Port Douglas

A must see and do.we were very blessed that the vendor changed our excursion the day before and allowed us to enjoy the weather and the snorkeling experience which was very much appreciated.

Quality of Experience

Great snorkeling and experience

Food

Really great lunch and service.

Guides, Drivers and Staff

Staff was informative an helpful and knowledgeable.

Transport

Smooth boat ride.

Cape Tribulation & Ziplining: Ultimate Daintree

Port Douglas

Zip lining was a great experience. Safe and sound.

Quality of Experience

Staff was informative and helpful.

Food

Very well done and tasteful. Great restaurant staff.

Guides, Drivers and Staff

Good guide on a little bit of a trip to get to sites but informative and educational.

Transport

A bit of a ride but a must see.

Whitsunday Islands and Heart Reef Scenic Flight - 70 minutes

Australia

This was awesome and well worth it.

Quality of Experience

Safe airplane ride and glad we did this.

Guides, Drivers and Staff

Friendly and respectful.

Transport

A little tight but worked out well for the 7 of us.

Sunset BBQ

Hamilton Island

This excursion was cancelled by vendor due to ship issues.

Quality of Experience

Na

Food

Na

Guides, Drivers and Staff

Na

Transport

Na

Explore’s Half Day Hill Inlet at Whitehaven Beach

Hamilton Island

A must see location!!!! Absolutely beautiful and stunning.

Quality of Experience

Great weather and the beach was beautiful. A rare sight of how the beach creates a new look each and every time.

Guides, Drivers and Staff

A little nervous on how to get to the island beach but well orchestrated and safe.

Transport

See above comment.

Springbook & Tamborine Rainforest Tour

Brisbane

Beautiful forests and trees and waterfalls.

Quality of Experience

Educational and informative.

Guides, Drivers and Staff

Good guide, friendly and knowledgeable.

Transport

Thoughtful and caring. Smooth trip.

Lone Pine Koala Sanctuary and Brisbane River Cruise

Brisbane

Captain of tour boat was very good and informed and educational on sites and history of tour.

Quality of Experience

Great excursion and shows were exciting, especially the hawks and Koalas . Kangaroos were great for the kids.

Guides, Drivers and Staff

Great guide. Interactive with the group.

Transport

Very good trip on the boat.

Port Stephens Whale Watching & 4WD Combo

Sydney

We had a very rewarding day with the whales and the dolphins and the weather.

Quality of Experience

Several whales which were having fun with the water and the guests.

Guides, Drivers and Staff

Boat ride was smooth and captain was informative.

Transport

Driver was tardy on trip due to sand boarding excursion. Fortunately the restaurant worked magic and got our food.

Blue Mountains Full Day - Private Tour

Sydney

Great weather, tour guide but too many steps for my spouse!

Quality of Experience

Educational and beautiful sites.

Guides, Drivers and Staff

Mark went above and beyond on making it interesting, fun, engaging and worked with all members of the group. Especially the young minds.

Transport

Patient on the travel and road condition.

Sydney Bridge Climb Summit

Sydney

Our guide was the best. She offered several name including “Gorgeous” which fit the personality and style of a young lady who entertained her group the whole time.

Quality of Experience

Once in a lifetime and I was worried being 70 years old I could not do it. Great safety training before the climb and all throughout.

Guides, Drivers and Staff

All staff was great especially Gorgeous our guide. She had an infectious attitude and friendly and spirited.

Transport

We walked to the bridge from our hotel.

Sydney Sights 4 hours - Private Tour

Sydney

Showed the awesome sites. Craig took us to Bonbi area which was beautiful. Showed beautiful church.

Quality of Experience

We had a couple of traffic issues taking time away.

Guides, Drivers and Staff

Mark even made time to stop and let our group get a Starbucks coffee.

Transport

Mark made the trip a family outing!!!

Sydney Opera House Tour

Sydney

Great tour guide. Knowledgeable and friendly and friendly and helpful.

Quality of Experience

Educational and interesting the whole time.interactive with group.

Guides, Drivers and Staff

Transport

We walked from the hotel.

We absolutely loved both of the bike tours, the boat cruise and sightseeing in Crete. The winds impacted some of the excursions unfortunately but Angela came up with other options for us which we really appreciated! All of our guides were incredible and have a huge impact on the experience. The crew on the cruise was also incredible.

Hotel Reviews

Bohemian Suites Athens

Athens

Authenticity & Character

Location

Staff

The staff was very friendly but there were some things lost in translation when we needed help getting a taxi for example.

Cleanliness & Comfort

Antony Suites

Naxos

The staff and location made this hotel special. They really took their time to sit down with us and give suggestions about where to go and things to do. They surprised us with special treats in the room on two occasions. It was lovely.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sea Breeze Hotel

Hersonissos Crete

Great view of the sea but an absolutely horrible location for a family, especially one that specifically asked for non tourist areas. It was so loud each night, all night. It was near alot of restaurants but it felt like we were in Cancun, not Greece. We were hugely disappointed in this location. The guides and drivers all asked why we were there because they openly hate and avoid that area as well.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Crete Sightseeing: Rethymno - Argiroupolis - Kournas Lake - Chania from West & Her

Greece

we definitely took advantage of this being a private tour and had the guide hand tailor it to exactly what we wanted, which was an authentic look at the island. This also was one of our favorite experiences of the whole trip because we got to go into some very tiny villages and remote beaches, which was exactly what we were looking for while in Greece .

Quality of Experience

Guides, Drivers and Staff

Both were fantastic

Transport

Hersonissos 7-hour Cruise to Dia Island/Morning

Greece

this was a wonderful experience. Sadly, we couldn’t go to the island due to the high winds, but the crew made sure to make it incredibly relaxing enjoyable day.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Aegean Lush Bike tour

Naxos

This was absolutely one of our favorite experiences of the entire trip. We loved everything about it and wished it was longer.

Quality of Experience

Guides, Drivers and Staff

Transport

Athens City Bike tour -Electric Bikes

Athens

Great guide. Great tour!

Quality of Experience

Guides, Drivers and Staff

Transport

Such a great trip because of Siena & Lea’s help. Thanks to Siena’s flawless planning who patiently communicated to us maybe thousand times in the early stage of planning this trip to get things planned as we wanted it. Siena & Lea is such a great team in planning a stress free vacation. They have combined their patience, expertise, professionalism & their passion in what they do to come up with trip itinerary to our satisfaction. Lea did a great job booking our itinerary and everything is on point from transport, even our in tour airline & seat selection is on point. You’re both an asset to KimKim keep up the good job helping people achieve their dream vacation. Thank you both.

Hotel Reviews

Ducato di Oia Boutique Hotel

Santorini

Great location & view

Authenticity & Character

It’s picture perfect.

Location

Plunge pool with Caldera view is great

Staff

Everybody’ wonderful, extra thanks to staff who carried our luggages up & down narrow stairs. Nadia & Chiara is very accomodating.

Cleanliness & Comfort

Herodion Hotel

Athens

Great location in a safe area, easy acces to dining, shopping, musuem & good breakfast selection. All the staff is polite & friendly. Front desk is wonderful her name pronounced as Sabika.

Authenticity & Character

Location

Safe & walking distance to point of interest

Staff

Sabika is wonderful & the rest of the staff

Cleanliness & Comfort

Activity Reviews

Fira Food & Views Walking Tour

Santorini

We got to taste all the good local dishes like what a local would. Thanks to Lena our expert guide

Quality of Experience

Guides, Drivers and Staff

Lena is fun perfect food tour guidr

Transport

Private Island Villages & Akrotiri Day Trip

Santorini

Sakis Naltsas our private driver& guide is 10/10! Beautiful ancient places. Ask for Sakis for a most memorable experience.

Quality of Experience

Guides, Drivers and Staff

Sakis Naltsas Made the whole tour exceptional very knowledgable, sincere to help you see what youxame for

Transport

Clean & comfortable

Ancient Athens Acropolis & Mythology Walk

Athens

During summer months schedule it as early As possible to avoid crowd & heat.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Delphi Day Trip

Athens

Marcus our private driver is 10 out 10. He made the trip informative and enjoyable. He’s genuinely passionate about helping you get the most of your day, making sure you’re comfortable & safe. His lunch place is very delicious local dish not commonly served in other place. The view along the way is beautiful, nature & local villages. Ask for Marcus you will have the best day despite of 2-2 1/2 drive each way.

Quality of Experience

Guides, Drivers and Staff

Marcus is great!

Transport

Clean comfortable vehicle

Self-Guided Food Walk

Athens

Siena provided placesto go with maps

Quality of Experience

Adam did an amazing job helping us plan this epic 11-day Iceland trip for our family of five! He accommodated our suggestions and requests and added in other stops and excursions that we would never have known about otherwise, but thoroughly enjoyed. The google maps each day were perfectly planned out and we hit almost every one of them! Adam was very responsive when we had questions or comments, even in the middle of our trip. There were only two very slight drawbacks. One of the five hotels we stayed in (for four of the 10 nights) was a very basic guesthouse with tiny rooms that had condensation on the walls/ceiling and a lot of wear and tear. Definitely not the caliber of the other hotels. Also, we were only booked for one night instead of two at our last hotel in Reykjavik, however the team was able to very quickly book us at another hotel only a block away for the second night in deluxe rooms. Overall, we had a fantastic experience using kimkim and would use them again for another trip!

Shona planned an amazing trip for my family which included me, my husband and 2 daughters ages 12 and 16. It was the perfect blend of learning about Japanese culture and activities that my daughters would enjoy. We had several activities that we liked a lot. On our 1st day, we had Yuto as a guide for 2 different activities. We did a bike tour all around Osaka during the day and a food tour at night. He made sure we were safe and allowed us to take breaks when we needed to (it was extremely hot that day). In Kyoto, we loved the tea ceremony where we dressed in kimonos and learned about the traditions of hosting a tea service. We also had a wonderful guide named Yasuko who took us to a temple, a shrine, and a boat ride down the Hozugawa River. This was a highight of the trip. Yasuko was very knowledgable and she took great care of us (getting our tickets, guiding us with the public transportation) during these excursions. In Tokyo, we had a lovely time with our tour guide, Yumi, who ventured with us in the rain. She was very patient with us as my daughter who loves anime and Harajuku fashion wanted to shop along a busy area in Tokyo. Again, we had another tour guide who kept us safe while teaching us about Japanese history and culture. Lastly, to celebrate my husband's upcoming 50th birthday, Shona planned a beautiful fine-dining experience on a boat going around Tokyo Bay. The staff made the experience a memorable one!
In terms of accommodations, the hotels were very clean and comfortable. Check-in was easy. We liked that we were able to do some laundry at the hotel during our trip and breakfast was included everyday. The location of the hotels were convenient and close to different restaurants and shops. Lastly, riding the bullet train was a blast. Although going through the train station was hectic with people everywhere (luckily, my husband is knowledgeable with using public transportation in different countries), Shona planned 1st class accommodations along with room for our big luggage which was key when traveling.
Overall, this was a trip of a lifetime. Shona planned the perfect blend of fun stuff for my kids (Universal Studios, sumo wrestling, anime) and historic stuff for me and my husband. It was busy and we were tired, but it was worth it! The communication before and during our trip was great. Everyday, we would get a text with all the information we needed for the day (tickets, which public transportation to use, locations on Google maps). As someone who usually plans our family vacations, using KimKim and having Shona plan everything made me feel at ease with no stress. Thank you to Shona, tour guides, drivers, and KimKim staff who made this trip one of the best we have experienced as a family. We look forward to having another trip with KimKim in the near future!