Kimkim Trip Reviews

4.8
Based on 16,592 ratings
Read 16,592 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Seamless Care and Hospitality
India | Apr 4 - Apr 13, 2025

Claire
Claire F.
Chicago, IL | Reviewed on Apr 18, 2025
We’ve just returned home from our trip to India under the care of Active India Tours (booked via Kim Kim,) and have nothing but positive things to report. My husband and I are usually backpackers who arrange all our own travel, but because we had no idea what to expect of our 1st trip to India, we opted for a more guided experience. Ravi and his team at Active India DELIVERED. From the moment we landed at Delhi airport, we were constantly given guidance and clear expectations of what was to... Read more

We’ve just returned home from our trip to India under the care of Active India Tours (booked via Kim Kim,) and have nothing but positive things to report. My husband and I are usually backpackers who arrange all our own travel, but because we had no idea what to expect of our 1st trip to India, we opted for a more guided experience. Ravi and his team at Active India DELIVERED. From the moment we landed at Delhi airport, we were constantly given guidance and clear expectations of what was to come. Each city guide was kind, capable, and communicative. Misters Singh in Delhi (Ardesh and Dharmendra), Mr. Ronit in Agra, Mr. Sanjay in Jaipur, and our faithful driver Mr. Ajay all took incredible care in hosting us in their cities. The hotels selected for our stays were all spectacular, and were the mix of historical, cultural, and luxury value that I asked of Ravi and kimkim. I wouldn’t hesitate to book a tour to India with Ravi and his team again, and highly recommend it to others, as well.

Activity Reviews
Old Delhi Sightseeing
Old Delhi Sightseeing
Delhi

Great walking tour, got to try jalebi for the first time! Was charmed by the spice market in particular.

Quality of Experience
Guides, Drivers and Staff
Transport
Taj Mahal Sunrise Visit
Taj Mahal Sunrise Visit
Agra

Sunrise is absolutely the best time to see the Taj, no question. Better weather, fewer people, amazing views!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Apr 19, 2025
Dear Claire,
Thank you so much for your thoughtful and generous review. We are truly delighted to hear that your first trip to India was such a memorable and positive experience. It was our absolute pleasure to host you and your husband.
We know how important it is to feel supported when exploring a new country, especially one as vibrant and layered as India, and we’re glad our team could provide the guidance and care you were looking for. We’ll be sure to pass along your kind words to... Read more

Dear Claire,
Thank you so much for your thoughtful and generous review. We are truly delighted to hear that your first trip to India was such a memorable and positive experience. It was our absolute pleasure to host you and your husband.

We know how important it is to feel supported when exploring a new country, especially one as vibrant and layered as India, and we’re glad our team could provide the guidance and care you were looking for. We’ll be sure to pass along your kind words to Adarsh, Dharmendra, Ronit, Sanjay, and of course, Mr. Ajay—they will be thrilled to know they helped make your journey special.

We're especially happy to hear that the blend of accommodation matched your preferences—that’s always our goal: to ensure your experience reflects your interests and travel style.

We would be honored to welcome you back to India anytime for more adventures—perhaps exploring a new region next time!

Warmest regards,
Ravi & the Active India Team

A decent experience
Greece | Apr 10 - Apr 14, 2025

J
Jeffrey M.
Ashburn, VA | Reviewed on Apr 18, 2025
My Santorini experience was awesome including one of the best accommodation experiences I have ever had and a really good tour. My Crete experience was okay at best. My accommodation was fine. But the timeframe I had available made Crete a poor recommendation as an island to visit. The pick ups and drop offs at all locations were very good Read more

My Santorini experience was awesome including one of the best accommodation experiences I have ever had and a really good tour. My Crete experience was okay at best. My accommodation was fine. But the timeframe I had available made Crete a poor recommendation as an island to visit. The pick ups and drop offs at all locations were very good

Hotel Reviews
Olive Green Hotel
Heraklion

A nice hotel with pleasant front desk staff. Unfortunately, there is no concierge so difficult to get 'help' in planning any excursion. Also, the shower leaked very badly - they had maintenance fix it, but it was no better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Renos Hotel
Santorini

Maybe the best hotel experience in my life. Beautiful view from my balcony. Excellent breakfast. Such attentive, kind staff.

Authenticity & Character
Location
Staff
So kind, so helpful.
Cleanliness & Comfort
Activity Review
Panoramic Tour
Panoramic Tour
Greece
Local specialist: Elen Hakhverdyan
Elen
Elen Hakhverdyan
Local specialist in Athens | Replied on Apr 19, 2025
Dear Jeffrey,
Thank you so much for sharing your thoughts—I truly appreciate you taking the time to reflect on your trip.I'm absolutely delighted to hear that your time in Santorini was such a highlight, especially with the accommodation and the tour experience. It’s wonderful to know that everything came together so beautifully there.
I’m also grateful for your honest feedback about Crete. I completely understand that with limited time, it can be a challenge to fully enjoy such a large and...
Read more

Dear Jeffrey,
Thank you so much for sharing your thoughts—I truly appreciate you taking the time to reflect on your trip.I'm absolutely delighted to hear that your time in Santorini was such a highlight, especially with the accommodation and the tour experience. It’s wonderful to know that everything came together so beautifully there.
I’m also grateful for your honest feedback about Crete. I completely understand that with limited time, it can be a challenge to fully enjoy such a large and diverse island. Your input is invaluable, and I’ll certainly keep this in mind when recommending destinations for shorter stays in the future.
I'm very glad to hear the pick-ups and drop-offs went smoothly across the board. That’s always a key part of a relaxed and enjoyable travel experience.
Thank you once again for traveling with us—it was a pleasure assisting you, and I hope we’ll have the opportunity to plan another, even more perfect, journey for you soon.

Fantastic Experience
Portugal | Apr 3 - Apr 11, 2025

L
Lauren C.
Chicago, IL | Reviewed on Apr 18, 2025
João helped design a wonderful trip for our family. It provided just the right variety of activity to appeal to everyone and he was flexible in response to our requests. Though we did not meet him personally while in Portugal, he was very responsive to any of our needs that arose and quickly helped us coordinate assistance if needed. He connected us with a simply outstanding local guide named Gustavo, who truly "made" the trip for us. He was so knowledgeable, friendly and helpful. When... Read more

João helped design a wonderful trip for our family. It provided just the right variety of activity to appeal to everyone and he was flexible in response to our requests. Though we did not meet him personally while in Portugal, he was very responsive to any of our needs that arose and quickly helped us coordinate assistance if needed. He connected us with a simply outstanding local guide named Gustavo, who truly "made" the trip for us. He was so knowledgeable, friendly and helpful. When the weather forced a sudden change in our plans, he quickly filled the void with new ones - and our trip didn't suffer a bit. We enjoyed his company and appreciated his guidance as we explored the cultural and natural treasures of Portugal.

We had only one accommodation that was challenging, but I felt that João was very receptive to the feedback. And even with the challenges, we still enjoyed our time there.

Hotel Reviews
Monte do Serrado de Baixo
Évora

Challenging if it's your first time to Portugal and you don't speak Portuguese. The hosts aren't onsite when you arrive, and the staff that may be there speaks limited English. If you're in the off-season, not all of the written materials providing provisions and guidance for your stay apply, so it's tough to figure out. Beautiful farm, though.

Cascade Wellness Resort
Lagos

Gorgeous hotel with wonderful accommodations for a family. However, the limits on heated pool availability for children and restaurant options for guests under 16 should be understood before you arrive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Martinhal Lisbon Chiado
Lisbon

Fantastic staff and wonderful accommodations great for a traveling family. Clean and easy to use apartment - modern amenities and great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Meliá Lisboa Aeroporto
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Cave Boat Tour
Cave Boat Tour
Portugal

So fun - incredible experience.

Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Apr 18, 2025

Thank you for your feedback, Lauren. I'm happy that you and your family had a good time here :)
I'll share your words with Gustavo, he will be happy to hear them.

Jesse and the driver were great. Very kind a...
Panama | Apr 6 - Apr 11, 2025

Wes
Wes S.
the Bahamas | Reviewed on Apr 18, 2025
Jesse and the driver were great. Very kind and very informative. Jesse went above and beyond to make sure we had the best experience as possible. Thank you Read more

Jesse and the driver were great. Very kind and very informative. Jesse went above and beyond to make sure we had the best experience as possible.

Thank you

Activity Reviews
City Tour - Casco Viejo & Panama Canal
City Tour - Casco Viejo & Panama Canal
Panama City
Quality of Experience
Guides, Drivers and Staff
Transport
Panameña Night
Panameña Night
Panama City
Quality of Experience
Guides, Drivers and Staff
Transport
Soberania National Park with Aerial Tram & Sloth Sanctuary
Soberania National Park with Aerial Tram & Sloth Sanctuary
Panama City
Quality of Experience
Ok
Food
Guides, Drivers and Staff
Transport
Guna Yala Daytrip
Panama City
Quality of Experience
I
Food
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Apr 21, 2025

Hi Wes,

I'm glad to know you enjoyed your 6-day trip to Panama! Thank you for your kind review 😊 I will be sure to let our Panama partner know also that you enjoyed the trip!

Don't hesitate to reach out if you decide to revisit this beautiful country.

All the best,
Jesse

Not a highlight of our trip
Vietnam | Apr 12 - Apr 16, 2025

jonathan
jonathan w.
Laguna Beach, CA | Reviewed on Apr 18, 2025
We questioned the Vespa tour given our age but would not suggest this tour for gentrified persons. Oliver was nice but we felt endangered in a developing country Day two was somewhat educational but I feel that it should have been better presented that we were going to subjected to communist propaganda and tour a site that they are proud about that helped kill 50 thousand young American men and women. My son is serving and we found this tasteless. Times and drivers kept getting moved... Read more

We questioned the Vespa tour given our age but would not suggest this tour for gentrified persons. Oliver was nice but we felt endangered in a developing country Day two was somewhat educational but I feel that it should have been better presented that we were going to subjected to communist propaganda and tour a site that they are proud about that helped kill 50 thousand young American men and women. My son is serving and we found this tasteless. Times and drivers kept getting moved around without our. Knowledge.

Hotel Reviews
Saem Siem Reap Hotel
Siem Reap

Nice hotel. Nice people. Out of way

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silverland Mây Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cu Chi Tunnels & Half Day  City Tour
Cu Chi Tunnels & Half Day City Tour
Ho Chi Minh City

Disrespectful to Americans

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Apsara show with dinner
Traditional Apsara show with dinner
Siem Reap

Place was empty. Food was cold. The final dance was worth watching.

Quality of Experience
Food
Cold and dry
Guides, Drivers and Staff
Transport
Too late
Full day Angkor sightseeing and Ta Prohm temple
Full day Angkor sightseeing and Ta Prohm temple
Siem Reap

Mr yuthy was informative and took good care of us

Quality of Experience
Guides, Drivers and Staff
Transport
Evening Street Food Tour With Vespa Wanderers
Evening Street Food Tour With Vespa Wanderers
Ho Chi Minh City

Dangerous. Food was ok but we thought we were going to a street food area rather than all over town during peak rush hour traffic

Quality of Experience
Food
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Apr 20, 2025
Dear Jonathan, Thank you for taking the time to share your feedback. We truly value every guest’s experience and appreciate your honest thoughts. We’re sorry to hear that your experiences in Vietnam did not meet your expectations and that you felt uncomfortable at times. Your safety and comfort are always our top priorities, and we sincerely regret if you felt otherwise. We also understand how deeply personal and emotional some historical sites can be, especially with your son serving.... Read more

Dear Jonathan,

Thank you for taking the time to share your feedback. We truly value every guest’s experience and appreciate your honest thoughts.

We’re sorry to hear that your experiences in Vietnam did not meet your expectations and that you felt uncomfortable at times. Your safety and comfort are always our top priorities, and we sincerely regret if you felt otherwise.

We also understand how deeply personal and emotional some historical sites can be, especially with your son serving. It was never our intention to cause distress. Our aim is to present local history through a cultural lens, and we will pass your feedback to the guide ( Mr Hieu) to improve the way we introduce such topics more sensitively in the future.

We appreciate your kind mention of Oliver and will look into the communication and scheduling issues you noted to ensure better clarity going forward.

Your feedback helps us improve, and we truly wish you and your family all the best.

Warm regards,
Hien

All 3 of our guides were fantastic, Amy our g...
Vietnam | Mar 26 - Apr 10, 2025

B
Bertrand W.
Chicago, IL | Reviewed on Apr 17, 2025
All 3 of our guides were fantastic, Amy our guide in Hanoi was so incredibly passionate about sharing the history of her country Read more

All 3 of our guides were fantastic, Amy our guide in Hanoi was so incredibly passionate about sharing the history of her country

Hotel Review
Hoi An Delicacy Hotel & Spa
Hoi An

The accommodation, food and spa were great, but the staff made us feel so welcomed and could not of been more accomodating,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cai Rang Floating Market - Ho Chi Minh City
Cai Rang Floating Market - Ho Chi Minh City
Can Tho

The market, as explained by our guide, seemed more like a tourist attraction maintained by the government, rather than an authentic local market still in regular use. Nevertheless, experiencing it was cool, but I would have preferred a more genuine experience.

Ho Chi Minh City - Ben Tre, Coconut Paradise - Can Tho
Ho Chi Minh City - Ben Tre, Coconut Paradise - Can Tho
Vietnam

The visit to Ben Tre, described as a 'Coconut Paradise,' turned out to be more of a stop at a gift shop. We expected a hands-on experience at a coconut plant, but what we really got was a demonstration on how to make candy and an opportunity to buy products. While it's interesting to see how things are processed on a small scale, calling it a coconut plant might be misleading.

Hanoi Cooking Class & Hanoi City Tour
Hanoi Cooking Class & Hanoi City Tour
Hanoi

I was a bit disappointed with the Hanoi Cooking Class & City Tour. I was expecting an interactive cooking class where I'd learn to make authentic Vietnamese dishes. Instead, it was more of a cooking demo for tourists, with minimal interaction. I was shown how to roll a spring roll, but not much else, which felt more like a snack-making session than a full cooking class.

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Apr 21, 2025

Dear Bertrand,

Thank you so much for your kind words. I’m happy to hear that you were satisfied with our tour guides and the hotels.

It was a pleasure having you travel with us. Wishing you all the very best, and we look forward to welcoming you back someday!

Warmest regards,
Doris Bui

Kimkim arranged a once-in-a-lifetime trip to South Africa
South Africa | Mar 27 - Apr 11, 2025

D
Deborah B.
Newark, NJ | Reviewed on Apr 17, 2025
Kimkim arranged a once-in-a-lifetime trip for us in South Africa. We told them some of what we wanted to see and do, where we wanted to go, and asked that they put together an itinerary that fit our time frame. Our South African agent, Anna-marie Mocke worked with us tirelessly and came up with a perfect plan. Pickups, drop offs, tours and golf tee times were all very well organized. And it was comforting to know that Anna-marie (or if she was not available, another agent) was always... Read more

Kimkim arranged a once-in-a-lifetime trip for us in South Africa. We told them some of what we wanted to see and do, where we wanted to go, and asked that they put together an itinerary that fit our time frame. Our South African agent, Anna-marie Mocke worked with us tirelessly and came up with a perfect plan. Pickups, drop offs, tours and golf tee times were all very well organized. And it was comforting to know that Anna-marie (or if she was not available, another agent) was always reachable and responded to queries almost immediately. Every one of our accommodations was lovely and the service was excellent. The warmth and welcoming of the staff at every location was outstanding. Our safari location was exceptional. It was a truly amazing journey. We highly recommend Kimkim.
Sincerely,
Brian, Debbie, Jamie and Bev

Hotel Reviews
Tree House Boutique Hotel
Cape Town

Very Charming Hotel. The staff were wonderful, so friendly and helpful. We could walk to the BoKaap area and to the waterfront as well. We would like to say how much we enjoyed our interactions with Melody, Tiffany and Sheila. They were great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Cotte Farm
Franschhoek

The surrounding country was spectacularly beautiful. Our accommodations were opulent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Schoone Oordt Country House
Swellendam

Very nice hotel.

Authenticity & Character
Staff
Cleanliness & Comfort
The Lofts Boutique Hotel
Knysna

What a unique hotel. We enjoyed our stay here very much.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Walkers Beach
Plettenberg Bay

An intimate hotel with stunning architecture and stunning views. The staff was wonderful. We would like to mention Lloyd and Sindi and Maya. They took very good care of us. Jayne was excellent as well. The food was amazing.

Authenticity & Character
Staff
Cleanliness & Comfort
Walkers Plains Camp

This camp was wonderful. Our guide Millie and tracker Walter worked very hard to make our experience fantastic. And the staff at the camp - Cosmo, Charles, Carolina, Ntisiyo. They took good care of us! We didn't want to leave. It was very nice to meet the Walkers brothers and their pups! It was a very intimate environment that fostered friendships amongst the other guests.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full-Day Wine Tour
Full-Day Wine Tour
South Africa

The tastings were very good. We visited in the fall after the harvest, so we didn't have the opportunity to walk through the vineyards. And we were not offered tours of the cellars or other parts of the operation. The tram was a fun way to travel.

Quality of Experience
Guides, Drivers and Staff
Transport
Bo-Kaap Walking Tour
Bo-Kaap Walking Tour
Cape Town

Zaki was a very articulate and passionate guide. The fact that we were able to visit his home and taste some of the family recipes was special.

Quality of Experience
Food
Guides, Drivers and Staff
Dinner at GOLD Restaurant
Dinner at GOLD Restaurant
Cape Town

Somewhat touristy - but we were tourists... The food was fantastic and partaking in the drumming was a lot of fun.

Quality of Experience
Food
Knysna Featherbed Eco Experience
Knysna Featherbed Eco Experience
South Africa

The views were spectacular. And it was a very pleasant hike down the hill (thank goodness we didn't have to walk up - the drive up was scary enough!) The buffet meal provided was excellent.

Quality of Experience
Food
Transport
Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Apr 22, 2025

Hello Debbie

Thank you so much for the great review. It is a pity I never got to meet you, but hope you will be back one day.

I enjoyed planning this trip with you!

Warm greetings
Anna-marie

Anahi was wonderful, she planed exactly what ...
Argentina | Mar 31 - Apr 13, 2025

Maria Magdalena
Maria Magdalena M.
Dallas, TX | Reviewed on Apr 17, 2025
Anahi was wonderful, she planed exactly what I wanted and helped me to realize a beautiful trip. All your team took contact with me in each place that I visited and were very kind, as well as the people in all the hotels. The guides very kind, they answered all my cuestions, they knew very well from their stuf and were kind to all the people in the tours.
I was very pleased
Wirh my trip and Ihave already recommend you to some friends.
Thnak you very much for making my trip so amazing and...
Read more

Anahi was wonderful, she planed exactly what I wanted and helped me to realize a beautiful trip. All your team took contact with me in each place that I visited and were very kind, as well as the people in all the hotels. The guides very kind, they answered all my cuestions, they knew very well from their stuf and were kind to all the people in the tours.
I was very pleased
Wirh my trip and Ihave already recommend you to some friends.
Thnak you very much for making my trip so amazing and wonderful……..I am sure I will contact you in the future.

Hotel Review
Weskar Lodge
Puerto Natales

This little “hotel” is comfortable, the rooms are good and it is very good located because you can wl Alk to the small city without a problem and it has a wonder ful view over the sea, so you can appreciate the sunrise and the sunset with a wonderful view. It would be nice to put a picture

Authenticity & Character
Both
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tierra del Fuego National Park (Half day visit) 🌲🌿
Tierra del Fuego National Park (Half day visit) 🌲🌿
Ushuaia

The place is wonderful and it was also very nice to take the train

Quality of Experience
Guides, Drivers and Staff
Transport
Navigation to the Penguins in Catamaran
Navigation to the Penguins in Catamaran
Ushuaia

There were not so much pinguins anymore, but I saw them and that was the best!

Quality of Experience
Guides, Drivers and Staff
Transport
Train of the End of the World 🚂
Train of the End of the World 🚂
Ushuaia
Quality of Experience
Guides, Drivers and Staff
Transport
Perito Moreno Glacier Excursion  🗻
Perito Moreno Glacier Excursion 🗻
El Calafate

Only having the possibility of seeing this magnificient glacier is wonderfull!!!

Quality of Experience
Guides, Drivers and Staff
I had a wonderfull lady as guide!!! She was really good and explained us so much, I liked her very much!!!
Transport
Nautical Safari
Nautical Safari
El Calafate
Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Todo Glaciares Navigation
Todo Glaciares Navigation
El Calafate

This is a wonderfull tour, you can see a lot of things and the magnificiency of the nature

Quality of Experience
Guides, Drivers and Staff
Transport
Full day Hike Porteria Lago Sarmiento - 6/7 km approx
Full day Hike Porteria Lago Sarmiento - 6/7 km approx
Puerto Natales

The views are beatifull but they are 8 km and no 6-7.

Quality of Experience
Quality of Experience
Food
Food
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales

All views were wonderfull and we had enough time in every place. Our guide was really nice and explained us a lot!

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to Osorno Volcano & the Petrohue Falls
Excursion to Osorno Volcano & the Petrohue Falls
Puerto Varas

We had good luck because the day opens a bi and we could ho up tp the volcano, it is wonderful, and in the waterfalls it was not so much water but it was also very nice.

Quality of Experience
Guides, Drivers and Staff
Transport
San Martin de los Andes along the Seven Lakes route
San Martin de los Andes along the Seven Lakes route
Bariloche

The views arr wonderful and the trip is very nice. Perhaps you have to have a little bit more time in San Martin to see more. We had not a sunny day bu it was also very beatiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Victoria Island and Arrayanes Forest Sailing
Victoria Island and Arrayanes Forest Sailing
Bariloche

I loved both places to much, it is wonderful to see what it has been done for the nature in there!!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anahi Diaz
Anahi
Anahi Diaz
Local specialist in Córdoba | Replied on May 15, 2025
Dear Magdalena, Thank you so much for your beautiful message! 💛
It truly means the world to me to hear that you enjoyed your trip and felt supported throughout your journey. I'm so happy I could help make your experience special—it was a pleasure planning it with you!
I'm also really grateful for your kind words about our team and the guides. We always do our best to create unforgettable memories, and knowing that you’ve already recommended us to your friends is the greatest compliment we... Read more

Dear Magdalena,

Thank you so much for your beautiful message! 💛
It truly means the world to me to hear that you enjoyed your trip and felt supported throughout your journey. I'm so happy I could help make your experience special—it was a pleasure planning it with you!

I'm also really grateful for your kind words about our team and the guides. We always do our best to create unforgettable memories, and knowing that you’ve already recommended us to your friends is the greatest compliment we could receive 🙏

I’d absolutely love to hear from you again whenever you feel like planning a new adventure!

Warmest wishes,
Anahí 🌟

KimKim and Amanda were wonderful to work with...
Nepal | Feb 16 - Feb 24, 2025

Kathy
Kathy O.
Denver, CO | Reviewed on Apr 17, 2025
KimKim and Amanda were wonderful to work with while planning our Nepal trip. We felt we were guided well, hitting the areas that interested us most. Pratiskshya was our local guide and went above and beyond to make sure all five of us had our best experiences. Our drivers and everyone we encountered through KimKim were the Best! This was a remarkable, unforgettable adventure! Thank you, KimKim! Read more

KimKim and Amanda were wonderful to work with while planning our Nepal trip. We felt we were guided well, hitting the areas that interested us most. Pratiskshya was our local guide and went above and beyond to make sure all five of us had our best experiences. Our drivers and everyone we encountered through KimKim were the Best! This was a remarkable, unforgettable adventure! Thank you, KimKim!

Hotel Reviews
Temple Tree Resort & Spa
Pokhara

Temple tree Resort in Pokhara was incredible. The staff were welcoming, professional and always helpful. The well kept grounds were beautiful with blooming flowers, lovely pool/hot tub, outdoor restaurant seating. Our room was on ground level, a pretty stone walkway from our peaceful patio to the restaurant. The bathroom was filled with amenities, very clean with a great shower. Comfy beds and large sliding glass doors to patio. The Spa treatments were fabulous and inexpensive. We did not want to leave Temple Tree!

Authenticity & Character
Gorgeous landscaping, covered outdoor full bar, delicious authentic food, the best spa treatments!
Location
Staff
All staff welcoming, professional, friendly and hard working and took pride in their positions.
Cleanliness & Comfort
Pretty rooms, very clean, even our patio was swept every am!
Nepali Ghar Hotel
Kathmandu

Perfect location, walking distance to shopping, restaurants. Had a wonderful restaurant attached, great food and service. We loved the yoga room upstairs, very peaceful. Rooms were pretty, comfortable beds, nice bathroom. So many wonderful sitting areas throughout the hotel. Staff was awesome!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barahi Jungle Lodge
Meghauli, West Chitwan

A unique gorgeous setting for this jungle hotel. The decorations were perfect to set the mood. Roomy and welcoming front desk with announcements and daily schedules listed on a common board. Both indoor and outdoor dining was spacious, very clean and welcoming. The outdoor seating overlooked a huge pool and the calm river, across was the jungle.

Authenticity & Character
Location
Adjacent to a village that we enjoyed walking through, meeting those living there and learning about their culture and way of life.
Staff
The Naturalists were fabulous! Bolinda, our guide taught and showed us so much on our water and jungle safaris and our walks around the village.
Cleanliness & Comfort
Individual large comfy huts with large bathroom, lovely outdoor decks overlooking the river.
Local specialist: Amanda Delecca

excellent trip
Morocco | Mar 26 - Apr 10, 2025

Bill
Bill L.
Dallas, TX | Reviewed on Apr 17, 2025
really had great communication. quick and excellent responses to questions and communications. Read more

really had great communication. quick and excellent responses to questions and communications.

Hotel Reviews
ONOMO Hotel Casablanca Airport
Nouaceur

ok for an airport hotel A/C didn’t work because they said it had not been turned over for the season. was a bit stuffy but ok

Authenticity & Character
bland airport hotel
Location
close to airport
Staff
Cleanliness & Comfort
A/C
Riad Kalaa 2
Rabat

great place. fun way to understand what a Riad is. funky rooms. ours had an upstairs loft like bedroom with kind of scary but fun steps our friends room had an upstairs bedroom with a glass floor. they slept downstairs!

Authenticity & Character
roof top was really pretty. too cold to use pool which would be nice in hot weather
Location
i’m
Staff
Cleanliness & Comfort
great bathrooms
Riad Ghita
Fes

our room was like a morgue. the HVAC control didn’t work and was cold and damp. bathroom was live a cave. bed was pretty and comfortable. decor was very nice food was great. breakfasts were really nice different kinds of eggs served in a tangine

Authenticity & Character
Location
right in the medina
Staff
they tried to help.
Cleanliness & Comfort
have working HVAC.
Kasbah Mohayut
Merzouga

other than the beds being like boards great place beautiful courtyard with pool, nice terrace with beer!! overlooking the dunes pretty dining area with food that was a bit funky.

Authenticity & Character
Location
right on the edge of the dunes
Staff
very nice. hauled our luggage
Cleanliness & Comfort
beds were truly bad.
Riad Madu Luxury Camp
Merzouga

really fun place. camel ride out there was cool, yurt like room was very nice. great shower and bathroom area. nice porch to sit and look at the dunes. night stars were amazing

Authenticity & Character
staff were authentically fun and classic moroccan guys.
Location
Staff
Cleanliness & Comfort
for a desert camp great. wonderful to be all solar with no generator noise
Caravane
Ouarzazate

really beautiful place. owner was on premises and attentive to details. beautifully and tastefully decorated rooms and public areas. great food and wine!! gorgeous rooftop deck

Authenticity & Character
Location
15 min back track to Atlas studios
Staff
clean kitchen. i stuck my head in there really good different food
Cleanliness & Comfort
Radisson Blu Resort, Taghazout Bay Surf Village
Taghazout

nice bungalows. didnt have a great view. our was of the laundry. nice clean room with great beds. nice to be in one place for 3 nights

Authenticity & Character
a resort hotel was a nice break. pretty pool
Location
right on the beach. beach bar, food and service was great
Staff
breakfast buffet was great
Cleanliness & Comfort
Riad Kniza
Marrakech

our favorite place. just wonderful. great way to end the trip. gorgeous place with spectacular fountains, tile, little sitting areas And rooftop restaurant with great food and lovely seating. nice cocktails , beautiful room and furnishings. owner came buy and chatted with us, son is a wonderful photographer I bought a print from I love, so cool to me steps off the chaotic streets of the market and into sanctuary of peace. will go back there

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Roman Ruins of Volubilis
The Roman Ruins of Volubilis
Morocco

We’ve seen lots of Roman ruins, it was great to see how far and wide the Roman empire has spread

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Meknes
Guided Tour of Meknes
Meknes

could have skipped this. seemed like a time filler. not that interesting and guide was ok. spent some time at a restaurant waiting for him.

Quality of Experience
better guide
Guides, Drivers and Staff
Transport
ATV / Dune Buggy Adventure in the Sahara Desert
ATV / Dune Buggy Adventure in the Sahara Desert
Morocco

we have a side by side and this was really fun.

Quality of Experience
Guides, Drivers and Staff
he let us have fun!
Transport
Casablanca Airport, Hassan II Mosque, and Rabat
Casablanca Airport, Hassan II Mosque, and Rabat
Morocco

awesome to start Casablanca with the mosque. spectacular building great guide that explained Islam very well

Quality of Experience
Guides, Drivers and Staff
Transport
Mohammed was a great guy. good man with a great heart. pleasant to spend time together
Hassan II Mosque
Hassan II Mosque
Morocco

same as above. spectacular building

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Rabat to Fes via Meknes
Transfer from Rabat to Fes via Meknes
Morocco

cool drive. began to understand the diversity of Morocco. really different than what I expected.

Quality of Experience
Guides, Drivers and Staff
Transport
Mohammed kept our van spotless
Tour Fes with a Private Guide
Tour Fes with a Private Guide
Fes

wild and cool place. didn’t disappoint. unbelievable cool. dye vats remarkable to see. guide was a linguist and fantastic.

Quality of Experience
Kamal really knew his stuff and showed us some fascinating stuff.
Food
Guides, Drivers and Staff
Transport
From Fes to Merzouga via the Atlas Mountains (Ifrane, Azrou and Zaida)
From Fes to Merzouga via the Atlas Mountains (Ifrane, Azrou and Zaida)
Morocco

long day of driving. pleasant views of countryside

Quality of Experience
Guides, Drivers and Staff
Transport
Sahara to Ouarzazate via Todra Gorge
Sahara to Ouarzazate via Todra Gorge
Morocco

too much driving. missed the gorge. not enough time allocated

Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga Oasis and Family Lunch
Merzouga Oasis and Family Lunch
Morocco

really spectacular to see the dunes

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunrise Hot Air Balloon Ride over Marrakech
Sunrise Hot Air Balloon Ride over Marrakech
Marrakesh

must do. we’ve done balloon rides in egypt and turkey and this was great

Quality of Experience
i
Food
Guides, Drivers and Staff
Transport
Camel Trek into a Luxury Sahara Camp
Camel Trek into a Luxury Sahara Camp
Morocco

great experience. would have liked to have had a longer camel ride!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Food Tour
Food Tour
Marrakesh

could have skipped this. was ok but we understood Moroccan food by then.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Marrakech with a private guide
Tour Marrakech with a private guide
Marrakesh

nuts cool place. sensory overload. i took off alone to do some great photography. lots of fun. market was wild. saw a cobra, a monkey stole my earring, more than expected !

Quality of Experience
Guides, Drivers and Staff
Transport
Atlas Mountains Hike
Atlas Mountains Hike
Morocco

long drive for a relatively short hike but great. crowded. cool to get up in the mountains. would have preferred a longer more remote hike

Quality of Experience
really fun stream side lunch
Guides, Drivers and Staff
Transport
Mohammed negotiated a scary road really well
Local specialist: Megan Lower
Megan
Megan Lower
Local specialist in Massachusetts | Replied on Apr 30, 2025
Thanks so much for your kind words and for sharing your feedback—we’re really glad to hear you enjoyed your time in Morocco overall! It’s such a special place, and it means a lot to us when travelers come away with great memories. Totally understandable about Meknes. It’s been going through major restoration work over the last few years, and while it has a lot of historical charm, some of its highlights—like Bab Mansour—aren’t quite back to their full glory just yet. Hopefully, it will... Read more

Thanks so much for your kind words and for sharing your feedback—we’re really glad to hear you enjoyed your time in Morocco overall! It’s such a special place, and it means a lot to us when travelers come away with great memories.

Totally understandable about Meknes. It’s been going through major restoration work over the last few years, and while it has a lot of historical charm, some of its highlights—like Bab Mansour—aren’t quite back to their full glory just yet. Hopefully, it will feel more complete as the finishing touches are wrapped up.

We also appreciate your thoughts on the riad in Fes and the airport hotel. We know the airport hotel isn’t anything exciting, but given the limited options close by, it’s really about convenience for early/late flights. With Fes, we especially appreciate the feedback, as we are not always able to visit all properties on a regular basis and rely on feedback from travelers to know if there is something we need to address.

Thanks again for traveling with us—we really appreciate it!

Incredible cultural family trip
Japan | Mar 29 - Apr 11, 2025

Queenie
Queenie C.
Australia | Reviewed on Apr 17, 2025
We have just returned from our once-in-a-lifetime family trip to Japan. Travelling with two young children is not meant to be a relaxing adventure but Eleanor’s pre trip planning has taken the stress out. We were able to focus on soaking up the atmosphere (cherry blossom season-yay!), the culture, meet amazing local people, drown in the incredible food and feel comfortable knowing the rest is taken care of. Eleanor was very receptive to our needs travelling with a baby and a 4 year old. Our... Read more

We have just returned from our once-in-a-lifetime family trip to Japan. Travelling with two young children is not meant to be a relaxing adventure but Eleanor’s pre trip planning has taken the stress out. We were able to focus on soaking up the atmosphere (cherry blossom season-yay!), the culture, meet amazing local people, drown in the incredible food and feel comfortable knowing the rest is taken care of. Eleanor was very receptive to our needs travelling with a baby and a 4 year old. Our accommodation needs and transfer assistance between hotel/ train stations/ airport were spot on. She was available every step of the way.
We have fallen in love with Japan and we will definitely be back.

Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Apr 21, 2025
Hi Queenie, Thank you so much for your wonderful review! We are thrilled to hear that you and your family had such a memorable experience in Japan during cherry blossom season. It's great to know that my planning made your trip more enjoyable and stress-free, especially while traveling with young children. We appreciate you sharing your fantastic photos with us—it's always a joy to see our guests fully immersing themselves in the culture, food, and natural beauty of Japan. We would love to... Read more

Hi Queenie,

Thank you so much for your wonderful review! We are thrilled to hear that you and your family had such a memorable experience in Japan during cherry blossom season. It's great to know that my planning made your trip more enjoyable and stress-free, especially while traveling with young children.

We appreciate you sharing your fantastic photos with us—it's always a joy to see our guests fully immersing themselves in the culture, food, and natural beauty of Japan. We would love to help you create another unforgettable adventure on your next visit.

Looking forward to welcoming you back soon!

Warm regards,
Eleanor

Awesome time thanks to Mint and Kimkim, the g...
Thailand | Feb 3 - Feb 16, 2025

T
Tarun G.
Newark, NJ | Reviewed on Apr 17, 2025
Awesome time thanks to Mint and Kimkim, the guides and tours were all amazing. Will definitely look forward to booking again! Read more

Awesome time thanks to Mint and Kimkim, the guides and tours were all amazing. Will definitely look forward to booking again!

Hotel Reviews
Solitaire Bangkok Sukhumvit 11
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Centara Grand Beach Resort
Krabi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pullman Phuket Karon Beach Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dinner Cruise on Chao Phraya River
Dinner Cruise on Chao Phraya River
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hong Island trip by Speed Boat!
Hong Island trip by Speed Boat!
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok by local transfers and temple visit
Bangkok by local transfers and temple visit
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Ancient Ayutthaya
Exploring the Ancient Ayutthaya
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
5 Islands Sunset Cruise with Kayaking and Swimming in Bio-luminescence!
5 Islands Sunset Cruise with Kayaking and Swimming in Bio-luminescence!
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phi Phi island, Bamboo Island, Pi Leh lagoon & Maya bay by speedboat
Phi Phi island, Bamboo Island, Pi Leh lagoon & Maya bay by speedboat
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mint Pham
Mint
Mint Pham
Local specialist in Thailand | Replied on Apr 17, 2025

Hi Tarun,
Thank you for your feedback!!
See you again in Thailand soon :)
Best,
Mint

Great job arranging a last minute trip to Japan
Japan | Mar 29 - Apr 8, 2025

Steven
Steven K.
Los Angeles, CA | Reviewed on Apr 17, 2025
I needed to book a last minute trip to Japan for my wife and myself and contacted KimKim after reading good reviews. Their specialist, Sandy, came up with a great itinerary that only needed a few modifications to fit our travel style. Despite it being the height of cherry blossom week, she was able to get us excellent hotels in great locations and set up several private tours with excellent private guides in Tokyo and Kyoto. She also arranged all of our transportation between cities and... Read more

I needed to book a last minute trip to Japan for my wife and myself and contacted KimKim after reading good reviews. Their specialist, Sandy, came up with a great itinerary that only needed a few modifications to fit our travel style. Despite it being the height of cherry blossom week, she was able to get us excellent hotels in great locations and set up several private tours with excellent private guides in Tokyo and Kyoto. She also arranged all of our transportation between cities and between airports and hotel. Everything went exceptionally smoothly and the drivers and guides were all excellent at communicating with us before each leg of the trip. Overall, it was an excellent experience and I would definitely use KimKim again. Their attention to detail was outstanding.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 21, 2025
Hi Steven, Hope you are doing fantastic.Thank you so much for your wonderful review. I'm thrilled to hear that you had such an amazing experience on your trip to Japan and that the itinerary we created together resonated so well with your interests. It was truly a pleasure to work with you. I’m also delighted that you connected so well with the tour guides in Tokyo and Kyoto. They are truly wonderful, and I’m so glad they made your experience even more special. It’s always our goal to... Read more

Hi Steven,

Hope you are doing fantastic.Thank you so much for your wonderful review.

I'm thrilled to hear that you had such an amazing experience on your trip to Japan and that the itinerary we created together resonated so well with your interests. It was truly a pleasure to work with you. I’m also delighted that you connected so well with the tour guides in Tokyo and Kyoto. They are truly wonderful, and I’m so glad they made your experience even more special. It’s always our goal to create unforgettable experiences, and your feedback makes everything worthwhile.

We look forward to helping you plan your next adventure with Kimkim.

Wishing you all the best and warmest regards from Japan,
Sandy

Love in 2 languages
Italy | Mar 29 - Apr 10, 2025

B
Brent B.
Fort Worth, TX | Reviewed on Apr 17, 2025
We just got back from a two-week trip through Spain and Italy, and overall, it was an amazing experience. A few highlights that really stood out: Barcelona was a great place to start—La Sagrada Familia absolutely lives up to the hype, and having a private tour made it even more meaningful. Park Güell was beautiful but very crowded, so just something to keep in mind. Rome was, of course, incredible. The Colosseum and Roman Forum tour was intense in the best way—so much history packed... Read more

We just got back from a two-week trip through Spain and Italy, and overall, it was an amazing experience. A few highlights that really stood out:

Barcelona was a great place to start—La Sagrada Familia absolutely lives up to the hype, and having a private tour made it even more meaningful. Park Güell was beautiful but very crowded, so just something to keep in mind.

Rome was, of course, incredible. The Colosseum and Roman Forum tour was intense in the best way—so much history packed into one day.

Tuscany was probably the highlight. Driving through the countryside, stopping in small towns like Civita di Bagnoregio, truffle hunting in the woods (which was way more fun than expected), and doing a hands-on pasta cooking class—it all felt very immersive and special. Pienza was quiet and peaceful a much different lifestyle than we are used to

The only minor downside was Florence—it was beautiful, but it felt a bit rushed compared to everywhere else. We would've loved an extra day there just to really soak it in.

Having the team was always available if we had questions or needed help during the trip, which gave us peace of mind and made everything go that much smoother. All in all, this trip was well-organized with a great mix of sightseeing, local culture, and downtime.

Activity Reviews
Truffle Hunting  Experience in the Woods of Tuscany
Truffle Hunting Experience in the Woods of Tuscany
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum Visit: Arena Access, Gladiators Gate & Ancient City
Colosseum & Roman Forum Visit: Arena Access, Gladiators Gate & Ancient City
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Apr 24, 2025

Hi Brent! What lovely photos from your trip!!! Thank you so, so much for your feedback and detailed comments. I'm so happy to know that you had an incredible experience that you will be talking about for years to come, and thank you so much again for letting us be a small part of this special trip. Sending you my best regards! Bea.

Japan 2025 review.
Japan | Apr 1 - Apr 15, 2025

D
Dominique H.
Canada | Reviewed on Apr 16, 2025
We loved our trip to Japan! It was very well organized and everything went very smoothly. Angel responded right away and was very quick to make adjustments if we needed. The tour guide Taku was amazing, very friendly and informative and funny. We had a great time touring Kyoto with him. The only thing was it was very busy hitting 4 destinations in one day. We would have preferred to have more time to explore and only do 3 destinations. The tour in Hiroshima was also good but we... Read more

We loved our trip to Japan! It was very well organized and everything went very smoothly. Angel responded right away and was very quick to make adjustments if we needed.

The tour guide Taku was amazing, very friendly and informative and funny. We had a great time touring Kyoto with him. The only thing was it was very busy hitting 4 destinations in one day. We would have preferred to have more time to explore and only do 3 destinations.

The tour in Hiroshima was also good but we noticed that we could have taken a 30 min ferry directly from our hotel to the island, but instead we were scheduled for 1.5 hrs of public transportation (streetcar/bus). We ended up buying the ferry ticket ourselves but it didnt make sense why that wasnt offered initially.

The accommodations were all lovely. Great food options and comfortable. It would have been nice if the last hotel let us pay a day rate to keep the room for the day since our driver was picking us up at 6pm and even with late check out we couldn't stay past 12, so when we were tired of exploring Tokyo we had no where to rest while we waited for the driver.

The only excursion I wouldn't recommend was the tea ceremony. It wasn't great, we would have preferred to do the Geisha show in Kyoto that runs in April. It looked much better but there were no tickets available when we looked while we were there.

Hotel Reviews
Mitsui Garden Hotel Nihonbashi Premier / Tokyo
tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Vischio Kyoto by GRANVIA
Kyoto
Authenticity & Character
They had a cute little robot walking around the reception that made everyone smile.
Location
Right near the train station making it easy to hop around everywhere, but also central enough to walk places if you want.
Staff
Very friendly and helpful
Cleanliness & Comfort
Grand Prince Hotel Hiroshima
Hiroshima

Beautiful view and easy access to the Ferry which comes right to the dock, but not a great location for seeing anything in Hiroshima or getting to restaurants or shops.

Authenticity & Character
The reception was nice but the rooms were dated.
Location
Scenic but not very accessible to restaurants or shops.
Staff
Cleanliness & Comfort
Very stuffy, we always felt like we wanted to open a window but none of the windows open. Was a little better after we got the AC running.
Activity Reviews
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

The staff were nice and the Kimonos were beautiful. We did enjoy the tea ceremony but the location wasnt great. The "garden" was a teeny little walkway around the building where you could take pictures. It felt very cramped with no room to walk around.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto

Our guide was wonderful, he had binders with pictures to help him explain the history and he constantly kept us engaged even while waiting for transportation. It was a very busy day trying to hit 4 destinations. We would have preferred to only do 3 and have a little more time to walk around and explore.

Quality of Experience
Guides, Drivers and Staff
Transport
One Day Miyajima Island and Hiroshima Tour
One Day Miyajima Island and Hiroshima Tour
Japan

Had we known a little more about the area, we would have spent less time at Bomb Dome and more time on the island. The museum at the Dome is very informative but it was very busy and hot/stuffy walking around making it hard to see things. The island was beautiful and once we made it there later in the afternoon, we wished we had gotten to spend more time there.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Apr 20, 2025

Hi Dominique,
I'm so glad to hear that you and your family had a wonderful trip to Japan!

Thank you for taking the time to share your thoughts on the itinerary, accommodations, and tour guide. I truly appreciate your honest and thoughtful feedback.

I hope we’ll have the pleasure of assisting you with your next adventure.

All the best,
Angel

Experiencia Fantastica en España/Fantastic Experience in Spain
Spain | Apr 3 - Apr 15, 2025

M
Marian A.
Ashburn, VA | Reviewed on Apr 16, 2025
We had a wonderful visit to Spain with thanks to our travel planner Alfonso through Kim Kim. Alfonso worked with us to develop an itinerary based on our desires to see new places in Madrid and Andalucia - we visited Madrid, Toledo, Córdoba, Ronda, and Granada. Alfonso organized great guides in each location for part of a day and we had ample free time to explore on our own, as well. We've normally done most trip research and planning on our own using a guide book for sights. Alfonso did all... Read more

We had a wonderful visit to Spain with thanks to our travel planner Alfonso through Kim Kim. Alfonso worked with us to develop an itinerary based on our desires to see new places in Madrid and Andalucia - we visited Madrid, Toledo, Córdoba, Ronda, and Granada. Alfonso organized great guides in each location for part of a day and we had ample free time to explore on our own, as well. We've normally done most trip research and planning on our own using a guide book for sights. Alfonso did all the leg work this time, finding really well-situated hotels and superb guides who were knowledgeable and enjoyable to spend time with. I learned a ton and got so much more out of places like the Alhambra and Miskita in Cordoba, and the Plaza de Toros (without having to witness a bullfight) in Ronda!

Along the way, there were a few situations where we had questions, and either Alfonso or Uhaina responded so fully and quickly. Working with Alfonso and Kim Kim really added to the total experience - we had a wonderful trip.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Apr 17, 2025

Dear Marian.
We appreciate your words, and I´m sure that they´ll be invaluable for other travelers looking for a similar trip to Spain. You had a beautiful experience! Thanks for enjoying it.
Warm regards.

Very easy planning and enjoyable trip!
Iceland | Apr 6 - Apr 12, 2025

Kim
Kim P.
Ashburn, VA | Reviewed on Apr 16, 2025
Hanna was wonderful and the planning process was very easy. We had no hiccups along the way, everything was seamless with all of our accommodations and tours. Thor was our guide for the Crystal Blue Ice Cave tour and he was fantastic! Definitely recommend Skalholt Cottages, beautiful quiet location and wonderful space for a family of 4. Plan for time in Vik after the Lava Show (also highly recommend for the kids) - black crust pizza nearby and the team at Smidjan brewery were so friendly... Read more

Hanna was wonderful and the planning process was very easy. We had no hiccups along the way, everything was seamless with all of our accommodations and tours. Thor was our guide for the Crystal Blue Ice Cave tour and he was fantastic! Definitely recommend Skalholt Cottages, beautiful quiet location and wonderful space for a family of 4. Plan for time in Vik after the Lava Show (also highly recommend for the kids) - black crust pizza nearby and the team at Smidjan brewery were so friendly with great desserts for the kids too. If you're planning to head to Keflavik early to stay the night before a flight don't rush to get there - there isn't much to do especially for young travelers.

Hotel Reviews
Grey Apartments
Reykjavik

Great location, comfortable enough accommodations with kitchen conveniences. Parking was tricky - be prepared especially if you're arriving late and plan ahead for the nearest garage as you cannot count on street parking.

Authenticity & Character
Location
Cleanliness & Comfort
More pillows
Skalholt Cottages
Selfoss

My favorite hotel on our trip - plenty of kitchen space (we cooked an entire dinner!) along with outdoor grill. Spacious bedrooms and plenty of room to stretch out in the living area as well as sit comfortably at the dinner table. Hot tub was a wonderful added bonus. The hosts were incredibly friendly and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Castle Inn Apartments - Downtown Keflavik
Keflavik

There is an upper and lower level, we were on the lower level which felt like walking into a basement with windows right at street level. The toilet ran the entire time we were there which was quite noisy. The kitchen area is a bit cramped, we ate out but our family of 4 could not have sat comfortably around the table. The living room and bedrooms were very spacious however. Street parking was no problem and it was an easy drive to the airport.

Authenticity & Character
Location
Easy to airport, but very little walking distance around for things to do.
Cleanliness & Comfort
Stracta Apartments Orustustaðir
Kirkjubæjarklaustur

Definitely not worth the ~10 minutes off the main road to get to. We felt like we wasted an entire hour of driving and gas back and forth over 2 nights. There were permanent lights on around the perimeter of the building making it very bright at night, so didn't even have the benefit of darkness for Northern Light hunting. Paper thin walls and very small bathroom - no way for more than 1 person to be in at a time.

Authenticity & Character
It was "modern" and "pretty" but I would not say that gives it authenticity or character
Location
Too far off main road
Cleanliness & Comfort
Very new so felt clean and the beds/linens were comfortable.
Activity Reviews
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

Incredible experience - Thor was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Icelandic Lava Show
Icelandic Lava Show
Iceland

Definitely a must - especially if traveling with kids. Highlight of the entire week for both my 8 and 12 year old sons.

Quality of Experience
Guides, Drivers and Staff
The Secret Lagoon
The Secret Lagoon
Iceland
Quality of Experience
Rye Bread tour (Geothermal bakery)
Iceland

Fun experience to see how the bread bakes underground. The guide allowed my sons to both help bury the next loaf, and they enjoyed that interactive portion. The view on the lake is beautiful. Plenty of portions of both the bread and fish.

Northern Lights Hunt Super Jeep Tour
Northern Lights Hunt Super Jeep Tour
Iceland

We did not see the lights, which we understood going into it but was still disappointing. Our guide (could not pronounce his Icelandic name but translates to reindeer so he said call him "Buck") tried many different locations including turning around at one point when a tip came to head in a different direction. He was very knowledgeable in teaching about the methods behind the "hunt". He was able to capture faint lights above us on a photo, which made it not feel like a total loss. The Jeep-side hot chocolate and cookies were a nice touch.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Apr 17, 2025

Dear Kim, thank you for your feedback! Creating your family trip to Iceland was a pleasure and I wish you a lot of memorable trips!
Warmest regards,
Hanna

100% will use kimkim again! amazing activties and service!
Greece | Apr 5 - Apr 12, 2025

A
Amanda Amparo M.
Los Angeles, CA | Reviewed on Apr 16, 2025
logistics were seamless - drivers were always there, guides were on time.
we especially loved katerina (percy jackson tour) and george (river gorge hike in crete). veerna and kosta (crete cooking experience were amazing and great w kids).
local expert (lea) was always available and responded super fast. we got notified of a cancellation bc of weather and she started a refund within hours. we asked to make a weather related change and she made it happen, also within hours.
hotels and...
Read more

logistics were seamless - drivers were always there, guides were on time.
we especially loved katerina (percy jackson tour) and george (river gorge hike in crete). veerna and kosta (crete cooking experience were amazing and great w kids).
local expert (lea) was always available and responded super fast. we got notified of a cancellation bc of weather and she started a refund within hours. we asked to make a weather related change and she made it happen, also within hours.
hotels and service at hotels (laundry, restaurant recommendations) were amazing and exactly as promised.
guides were knowledgeable, flexible to the needs of 2 elementary school aged kids.
activities were super entertaining and enjoyable. we will use kim kim again for sure! amazing service for busy parents looking to have an active vacation.

Hotel Reviews
xenodocheio Milos
Athens

comfortable rooms, delicious breakfast, concierges were amazing w restaurant recommendations and reservations. great walkable location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Delfino
Chania, Crete

charming and beautiful building, amazing and knowledgeable staff, great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Percy Jackson-Inspired Hero’s Adventure in Athens
Private Percy Jackson-Inspired Hero’s Adventure in Athens
Athens

guide was knowledgeable, flexible (it was our first day and our kids were jet lagged), friendly

Quality of Experience
Guides, Drivers and Staff
Transport
Private Acropolis & Highlights Walk with Food Tastings
Private Acropolis & Highlights Walk with Food Tastings
Athens

super knowledgeable guide, great access to crowded sites

Quality of Experience
Guides, Drivers and Staff
Transport
Cretan Village Cooking Experience
Cretan Village Cooking Experience
Chania

friendly staff, great w kids (even though they were the only ones), delicious food, seamless logistics

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kourtaliotiko Gorge Hidden Waterfall & River Trek
Kourtaliotiko Gorge Hidden Waterfall & River Trek
Chania

george was amazing. super flexible, great w our kids, knowledgeable and fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Stargazing in the Heart of Athens
Private Stargazing in the Heart of Athens
Athens

didn't get to go bc of weather. they canceled promptly and offered to do the non-astronomy part of the tour but we were tired after the acropolis. next time!

Quality of Experience
Guides, Drivers and Staff
Transport
Coastal Fishing Adventure with Local Fishermen
Coastal Fishing Adventure with Local Fishermen
Chania

beautiful day, great boat, we got lovely weather. kids all caught a bunch of little fish

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on May 06, 2025
It means a lot to hear how much you and your family enjoyed your Greek adventure! I’m so happy that everything ran smoothly and that the experience was a great fit for your family, especially with two young explorers in tow. It’s wonderful to hear Katerina and George made such a strong impression, and I’ll definitely pass along your compliments to Veerna and Kosta — they’ll be thrilled to know the cooking class was a highlight! We always aim to match you with hosts who treat you like family,... Read more

It means a lot to hear how much you and your family enjoyed your Greek adventure! I’m so happy that everything ran smoothly and that the experience was a great fit for your family, especially with two young explorers in tow.

It’s wonderful to hear Katerina and George made such a strong impression, and I’ll definitely pass along your compliments to Veerna and Kosta — they’ll be thrilled to know the cooking class was a highlight! We always aim to match you with hosts who treat you like family, and it sounds like they delivered beautifully.

Big kudos to Lea as well — her quick support and local know-how made sure everything stayed on track, even with the weather surprises.

Greece has a special way of welcoming people, and I’m so glad your experience reflected that. You experienced hospitality right where it was invented 🇬🇷✨

I contacted kimkim to help craft a custom iti...
Ecuador | Apr 4 - Apr 10, 2025

Scott
Scott G.
San Jose, CA | Reviewed on Apr 16, 2025
I contacted kimkim to help craft a custom itinerary with a guide spend almost a week hiking in the Ecuadorian Andes. The kimkim staff was professional and responsive. Most importantly, they contracted an independent local guide who spoke excellent english and specialized in hiking trips. During the trip we had to adjust the itinerary based on road conditions after a very strong storm closed the road to one of our our planned overnight stay locations. Alternative accommodations were... Read more

I contacted kimkim to help craft a custom itinerary with a guide spend almost a week hiking in the Ecuadorian Andes. The kimkim staff was professional and responsive. Most importantly, they contracted an independent local guide who spoke excellent english and specialized in hiking trips.

During the trip we had to adjust the itinerary based on road conditions after a very strong storm closed the road to one of our our planned overnight stay locations. Alternative accommodations were made seamlessly, and it was great to see that the kimkim folks and our local guide were on the same page and kept us in the loop.

My one change would probably be to find a location closer to Chimborazo outside of Riobamba instead of staying in town. The town is not terribly clean and fairly noisy. While our time there was completely fine, l would suggest this improvement for the next group interested in doing a trip similar to ours.

Lastly, I can't say enough good things about our local guide Milton. He really made our trip special and we will treasure our time together for a long time.

Hotel Reviews
Mansion Santa Isabella
Riobamba

While the Andalusian style is nice, the staff was only moderately helpful and the room overlooking the street was very noisy.

Authenticity & Character
Location
Staff
The weekend staff was not terribly friendly or helpful. It didn't seem like they enjoyed their job very much.
Cleanliness & Comfort
Santa Lucia House - Forum
Cuenca

Wonderful staff, great location, and a lovely interior. Our room was situated at the front of the hotel, so we heard som street noise, but the large sitting room just outside our room more than made up for it. Breakfast was good. We really appreciated they adjusted their breakfast schedule to accommodate us leaving early in AM on two different occasions.

Authenticity & Character
Lovely traditional Andalusian style.
Location
Less than 5 minutes to the town center.
Staff
Everyone we met was friendly and helpful
Cleanliness & Comfort
Activity Reviews
Explore Cotopaxi National Park
Explore Cotopaxi National Park
Ecuador

We totally lucked out to see the mountain. Great hikes to the Rifugio and around the lake.

Quality of Experience
Guides, Drivers and Staff
Transport
We used a local driver for the last part of the drive.
Explore the Quilotoa Lagoon
Explore the Quilotoa Lagoon
Ecuador

The hike around the crater is terrific. There is some steep vertical in the first quarter of the hike going counterclockwise, so be ready for that.

Quality of Experience
Food
Guides, Drivers and Staff
Our guide Milton recommended going counterclockwise, which was totally the right call.
Transport
We made a decision the night before to stay in Chugchilan instead of Isnilivi. Not only were we closer to the lake the next day, but we luckily avoided a major landslide that would have kept us from getting to Quilatoa at all.
Cuenca City Tour
Cuenca City Tour
Ecuador

Cuenca is a special town. We were fortunate that our guide Milton was from there, so we totally benefitted from having a local experience.

Quality of Experience
Meeting our guides family.
Food
Guides, Drivers and Staff
Milton's family was awesome.
Transport
Cajas National Park
Cajas National Park
Ecuador

Who knew Scotland was in Ecuador. This is a very special place to hike.

Quality of Experience
We lucked out on the weather. Go early!
Guides, Drivers and Staff
Transport
Local specialist: Paul Cisneros
Angie
Angie Maldonado
Local specialist in Quito - Ecuador | Replied on Apr 16, 2025
Hi Scott, Thank you so much for your kind words. I’ll make sure to share them with Milton and the rest of our team. I’m very happy to hear that, despite the changes due to the heavy storm in Isinlivi, you had a great trip seeing the Cotopaxi volcano, hiking around the Quilotoa crater, discovering the beautiful Cuenca and the Cajas National Park, tasting our local food, and experiencing our culture in each place you visited. I love the photos you upload! I’m sure you have fond memories of... Read more

Hi Scott,

Thank you so much for your kind words. I’ll make sure to share them with Milton and the rest of our team. I’m very happy to hear that, despite the changes due to the heavy storm in Isinlivi, you had a great trip seeing the Cotopaxi volcano, hiking around the Quilotoa crater, discovering the beautiful Cuenca and the Cajas National Park, tasting our local food, and experiencing our culture in each place you visited. I love the photos you upload!

I’m sure you have fond memories of our country, and hopefully, you’ll visit us again in the future.

I really appreciate your note about your stay in Riobamba; it is very helpful for us to continue improving our services, and I’ll definitely consider that in our new itineraries.

Wishing you all the best!
Angie & the team

Our trip was an overall enjoyable experience....
Japan | Mar 20 - Apr 9, 2025

Tim
Tim T.
Canada | Reviewed on Apr 16, 2025
Our trip was an overall enjoyable experience. Angel was very attntive druing the trip and making sure we got to where we needed. We appreciate the attention which made the trip more relaxing. We also liked the vast majority of the hotels that we were in with a single notable exception. Our lodging on the second night in Tanahara was extremely difficult to check in with their totally inadequate remote check-in process. if we did not encounter a Japanese lady staying at the same place that... Read more

Our trip was an overall enjoyable experience. Angel was very attntive druing the trip and making sure we got to where we needed. We appreciate the attention which made the trip more relaxing. We also liked the vast majority of the hotels that we were in with a single notable exception. Our lodging on the second night in Tanahara was extremely difficult to check in with their totally inadequate remote check-in process. if we did not encounter a Japanese lady staying at the same place that night who spent close to half an hour on the phone with the vendor to get us into our room, I have no idea what would have happened. The dinner they supplied unfortunately was woefully inadequate and some of the described facilities, such as a sauna was simply not available.
We enjoyed the guides that waere booked, they were knowledgible, very pleasant and accomodating.
The trekking we did was great, the information provided by Angel was very useful. There was suficient flexibility that we were able to do our own thing when desired.
There were a few notable glitches that I believe could have been avoided. There was a mix up on the time of our cooking class in Kyoto. The substitute Angel was able to comeup with was not quite a cooking class, but it was an enjoyable evening nonetheless. We thought Angle should have known that the Alpine route would not be open when we were there before we started our trip and we could have made some changes in our itinerary during the final planning stages. We were unable to get on the boat cruise on the Kumano Kodo following the intructions provided by Angel. Several of the travellers we met had made bookings weeks ago and we thought perhaps that could have been done for us. It was not a huge problem but it meant we had to do some last minute plan changes.
We understand that no trip planning is ever perfect and we are used to making last minute adjustments during our travels. However, similiar trips planned along the same manner did go a little smoother than this one.
Finally, we are generally satisfied and would consider using your services again.

Hotel Review
SEN.RETREAT TAKAHARA

Difficult to check-in. Informtion provided was useless. The dinner provided was very poor in quality and quantity.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Apr 19, 2025
Hi Linda and Tim, Greetings from Angel. Thank you very much for taking the time to share your feedback regarding your recent trip. We are delighted to hear that you had an overall enjoyable experience and appreciated my attentiveness during your journey. Ensuring our guests feel relaxed and well taken care of is always our top priority. We are glad to hear that most of the hotels met your expectations, but we sincerely apologize for the challenges you faced with the check-in process in... Read more

Hi Linda and Tim,

Greetings from Angel.

Thank you very much for taking the time to share your feedback regarding your recent trip. We are delighted to hear that you had an overall enjoyable experience and appreciated my attentiveness during your journey. Ensuring our guests feel relaxed and well taken care of is always our top priority.

We are glad to hear that most of the hotels met your expectations, but we sincerely apologize for the challenges you faced with the check-in process in Tanahara. Your experience certainly does not reflect our standards, and we appreciate you bringing this to our attention. We are also sorry to learn that the dinner and facilities did not meet your expectations. Although I called the hotel promptly to request more food, we were unable to provide any temporary supplies because it was in the mountains. I will not arrange this hotel to our clients anymore, thanks so much for your feedback and understading.

It’s wonderful to know that you enjoyed the guides we arranged for you. Their knowledge and hospitality are very important to enriching our guests' experiences. We’re pleased that you also found the trekking enjoyable and appreciated the flexibility provided by us.

We acknowledge the issues that arose during your trip, particularly the mix-up with the cooking class in Kyoto and the misunderstandings regarding the Alpine route and the boat cruise on the Kumano Kodo. Thank you for pointing these out; this kind of feedback is invaluable as we strive to improve our service.

It’s reassuring to hear that despite these challenges, you were able to adapt and still have a positive experience. Your understanding and flexibility are greatly appreciated. We will take your concerns into account as we continue to enhance our trip planning process.

We are thankful for your willingness to consider our services again in the future. We look forward to the opportunity to serve you better and provide you with an even smoother experience next time.

Best regards from Japan
Angel

Why travelers love kimkim

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