Kimkim Trip Reviews

4.8
Based on 19,459 ratings
Read 19,459 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Beautiful Country, Beautiful People
Peru | Nov 13 - Nov 18, 2023

Nidhi
Nidhi S.
Fresh Meadows, NY | Reviewed on Jan 02, 2024
We had an amazing time in Peru!! Our local specialist, Liz, helped us plan the trip to our specifications and made our trip exactly the way we wanted it. We wanted to see historic sites, beautiful views, and experience the local culture and she made it possible! The hotels she selected for us were great, with exceptional service and hospitality. They were knowledgeable about many restaurants (especially vegetarian and vegan!) In Cusco, our local guide Manuel was exceptional - he took us to... Read more

We had an amazing time in Peru!! Our local specialist, Liz, helped us plan the trip to our specifications and made our trip exactly the way we wanted it. We wanted to see historic sites, beautiful views, and experience the local culture and she made it possible! The hotels she selected for us were great, with exceptional service and hospitality. They were knowledgeable about many restaurants (especially vegetarian and vegan!) In Cusco, our local guide Manuel was exceptional - he took us to see some amazing historical sites, salt times, Llama Sanctuary, and to an at home textile production. He made us took us around the city as if we were locals and had great stories about the countries rich history. In Machu Picchu, our guide, Javier, was a joy to hike with. He took us to many great photo-op spots, some of which other guides knew nothing about! He told great stories and taught us much about the history of a wonder of the world. We also visited Lima and were able to explore the city on our own, going to street markets, small homey restaurants, and night time gelato treats! Overall, it was a warm and beautiful country with amazing guides/ locals who made us feel right at home. Already looking forward to our next trip!!

Hotel Review
Casa San Blas Boutique
Cusco
Authenticity & Character
Location
Close to a lot of restaurants and shopping boutiques, walkable distance from the local town square
Staff
very helpful, with great recommendations and showed great hospitality
Cleanliness & Comfort
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jan 02, 2024

Hi Nidhi,

Thank you for taking the time to leave such a great review! 😊. I'm very happy that you enjoyed your trip to Peru. Wish you all the best for this new year 2024, many adventures, projects and great travels with KimKim 😉

Looking forward to helping you plan your future trips to LATAM.

Liz.

Eight day trip to Casablanca/Fes/Marrakech....
Morocco | Dec 23 - Dec 31, 2023

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Praveen H.
San Jose, CA | Reviewed on Jan 02, 2024
Eight day trip to Casablanca/Fes/Marrakech. We took a eight day trip arranged via kimkim using ExploreMorocco as our travel partner. The entire trip was extremely well organized. Amal, our travel co-ordinator was always accessible, and provided clear expectations of every day of the trip. She kept us updated about any changes, and was eager to accommodate any of our requests. Mustafa, our assigned driver for the entire journey was a gem of a gentleman. He stayed with us throughout our trip... Read more

Eight day trip to Casablanca/Fes/Marrakech.

We took a eight day trip arranged via kimkim using ExploreMorocco as our travel partner. The entire trip was extremely well organized. Amal, our travel co-ordinator was always accessible, and provided clear expectations of every day of the trip. She kept us updated about any changes, and was eager to accommodate any of our requests. Mustafa, our assigned driver for the entire journey was a gem of a gentleman. He stayed with us throughout our trip and helped us navigate through the Moroccan labyrinth. We had several tour guides such as Hachim (Casablanca), Zara (Fes), Mehmoud? ( Marrakech), who were extremely knowledgeable about the locale places. It was a pleasure to have known these people, and it was overall an unforgettable and enjoyable experience.

Hotel Review
Elegancia Riad Boutique & SPA
Marrakech

Staying in a Riad, atleast for a day or two, is a must, if you visit Fes/Marrakech. A thoroughly enjoyable and totally different experience

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Amal Amezargou

Trip of a lifetime!
England | Dec 18 - Dec 28, 2023

Robert
Robert F.
Jacksonville, FL | Reviewed on Jan 02, 2024
Our trip initially was going to be a short excursion to England to watch a soccer match of my son's favorite team. In starting to plan for the trip my wife decided it would become a full family affair. Having no idea where to start we contacted Kim Kim and were delighted to have Jane become our agent. Ours was not an easy trip to manage, I am sure. We were flying into Manchester, going to London, returning to Manchester...with 8 people whose ages ranged from 73 to 3. In addition to... Read more

Our trip initially was going to be a short excursion to England to watch a soccer match of my son's favorite team. In starting to plan for the trip my wife decided it would become a full family affair. Having no idea where to start we contacted Kim Kim and were delighted to have Jane become our agent.

Ours was not an easy trip to manage, I am sure. We were flying into Manchester, going to London, returning to Manchester...with 8 people whose ages ranged from 73 to 3. In addition to having a pretty wide age range, we had no idea what we needed to see. Fortunately, Jane did an excellent job of communicating with us. In just a short period of time we were able to develop an outline of our itinerary that we constantly revised and improved upon.

In the end, we have just returned from England and what was absolutely one of the best trips our family has ever had. With so many moving parts, so many transportation and ticketing requirements, having Jane and the team organize everything made it a seamless and wonderful experience. The locations for our lodging could not have been better suited for what we wanted and had asked to have.

Thank you to Jane and the entire Kim Kim team. We will certainly be in touch for our next overseas adventure. I recommend Jane and Kim Kim to anyone looking to travel to Europe, but not having a solid idea of what they want to do.

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Jan 02, 2024

Hi & Happy New Year!

Thank you for your wonderful review of your recent family trip plan to the UK. It was an absolute pleasure for us to be working with you and we are all super happy that you had a wonderful time.

We are thrilled that the trip was seamless for you all and that you have arrived safely home with your magical memories.

All the best to you all and hope to see you again soon.

From the Team!

A once in a lifetime South African experience
South Africa | Dec 18 - Dec 30, 2023

Jeanine
Jeanine B.
Farmers Branch, TX | Reviewed on Jan 02, 2024
We had a once in a lifetime experience visiting South Africa thanks to kimkim, our local specialists Bernice and Lucy, and the service providers throughout our 2-week stay! Our trip gave us so many memories. First, I must say that Bernice and Lucy were extremely responsive, helpful, and patient with us (it was our first time using kimkim and going to South Africa). They helped me plan an action-packed itinerary and make short notice adjustments during the trip when needed (be prepared for... Read more

We had a once in a lifetime experience visiting South Africa thanks to kimkim, our local specialists Bernice and Lucy, and the service providers throughout our 2-week stay! Our trip gave us so many memories. First, I must say that Bernice and Lucy were extremely responsive, helpful, and patient with us (it was our first time using kimkim and going to South Africa). They helped me plan an action-packed itinerary and make short notice adjustments during the trip when needed (be prepared for unforeseen weather, inconsistent Uber availability, or other possible surprises). We saw the most breathtaking landscapes in the Blyde River Canyon Panorama. We observed all of the big 5 safari animals and had a super spectacular team at the Singita Lebombo lodge, especially our host Andrew, guide Solomon, tracker Andrew, and server Victor. We also visited Robben Island, wandered the V&A Waterfront, and had delicious South African cuisine. The Kimkim app design sometimes made it hard to see parts of the itinerary which caused some confusion, but I plan to use kimkim again and would love to work with Bernice and Lucy for the next chance we have to travel to South Africa!

Hotel Review
Singita Lebombo Lodge
Kruger National Park

Our visit to Singita was hands down the best part of our trip. First, the lodge was magnificent! We loved how it was set in nature, and how meticulously stocked our rooms were. Anytime we thought of something we needed like silverware or we forgot like a South African power adapter, it was right in the room, complete with robes, safari hats, insect repellent, beverages, snacks, and so much more. We wish we had taken advantage of the spa, the pool, or other activities when we weren’t on game drives, eating, sleeping, or at the gym, but there is only so much you can do while jet lagged. Second, the Safari was all you could ask for! We observed all of the big 5 safari animals (plus hippos, hyenas, kudus, impalas, eagles, turtles). Third, we had a super spectacular team, especially our host Andrew, guide Solomon, tracker Andrew, and server Victor. There was an incident where our personal luggage trolleys were detached from our checked bags by airport workers in Johannesburg and did not arrive with our luggage when we landed at Skukuza airport. Our host Andrew was always very gracious, and even made sure our luggage was tracked down, flown to Skukuza, and delivered to our room at the lodge by the next day. Our server Victor was always so gracious in satisfying all of our culinary desires. I have no idea how, within a day, he was able to recall all of our individual tastes and preferences down to the type of milk for my coffee (almond). He was always friendly when we wanted to chatter, but never too imposing when we wanted to quietly enjoy drinks during the sunset. Our guide Solomon kept us laughing while searching for the animals we wanted to see and staying within respectful distance on every single game drive. His knowledge of so much biodiversity was so impressive and gave so much respect for the expertise that a guide needs to have. Solomon also made an extra effort to keep our teenager son engaged and curious about his surroundings (while he was recovering from jet lag on his first international trip and wifi withdrawal at the same time). Our tracker Andrew was so attentive to us and informative about the broader cultural relationship of Singita to the environment and community. His passion for what he does and what it means to him personally really stood out to us. We also liked how he shared stories about how he grew up and what he thinks about life, which gave an extra special touch to our game drives. We absolutely loved our stay at Singita and wish we had even more time!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bernice Vorster
Bernice
Bernice Vorster
Local specialist in Johannesburg, South Africa | Replied on Jan 03, 2024

Hello Jeanine, Eugene & Cameron,
Thank you so much for visiting my home country!
I am so glad you had a wonderful trip and I can't wait to welcome you back one day for another trip, I had a lot of fun creating your trip for you!! And thank you for sharing some photos of the trip they are always nice to see 😊
Warm regards from sunny South Africa,
Bernice

Kim Kim/Active India Holidays lead by Ravi Ti...
India | Dec 18 - Dec 26, 2023

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Paul C.
Ashburn, VA | Reviewed on Jan 02, 2024

Kim Kim/Active India Holidays lead by Ravi Tickoo put together a great 10-day trip in the Golden Triangle Area of India for my family of 6. The trip was a big success. We had representatives meet from Active India meet us after each flight and always felt cared for and supported on the trip. Our hotels were top notch and our guides were friendly, knowledgeable. This trip would not have happened without them!

Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Jan 02, 2024

Dear Paul,
Thank you so much for taking out time and sharing reviews about your recent trip to India! We are pleased to hear that your experience in India was wonderful and that you & your family enjoyed every moment of your journey. We truly appreciate your kind words.

On behalf of the entire Active India team, we thank you for trusting and choosing us to organize your family holiday tour in India.

We look forward to welcoming you again in India.

Warm regards,
Ravi

8 day trip to Vietnam
Vietnam | Dec 16 - Dec 23, 2023

Irit
Irit B.
Austin, TX | Reviewed on Jan 02, 2024
I can’t say enough about how great our trip was. From planning the trip ahead of time Dat was incredibly helpful in helping me narrow down the highlights of what we could see in our short one week stay in Vietnam. We were able to see the south, central and northern Vietnam in a weeks worth of time. Our tour guides were all great from Duc in Saigon who has great historical knowledge and insight to Vihn in Hoi An and Victor in Northern Vietnam. We had a chance to see highlights in the big... Read more

I can’t say enough about how great our trip was. From planning the trip ahead of time Dat was incredibly helpful in helping me narrow down the highlights of what we could see in our short one week stay in Vietnam. We were able to see the south, central and northern Vietnam in a weeks worth of time. Our tour guides were all great from Duc in Saigon who has great historical knowledge and insight to Vihn in Hoi An and Victor in Northern Vietnam. We had a chance to see highlights in the big cities and also experience the country side. The hotels that were booked for us were all really nice. I was traveling with two of my kids and we were able to have two rooms always side by side. All the restaurants we went to from little places in the countryside to to bigger cities were great. It was an unforgettable experience! I hope my kids will remember this trip with fondness and as an unforgettable adventure .

Hotel Review
Capella Cruise
Halong

This cruise had very spacious rooms with nice window and a small deck to sit outside and look at the view of Halong bay. The meals were really well prepared, the crew was super helpful and curtious. It was the best way to see Halong bay and they had some fun activities for you to do like kayaking and caving. There were nice decks to look out to see the view and sit and relax. Great overall experience.

Authenticity & Character
Very modern and beautiful ship
Location
It’s the best way to see Halong bay
Staff
The staff was always trying to help and please you.
Cleanliness & Comfort
Nice clean modern ship
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Jan 12, 2024

Dear Irit,

I'm so glad your family have had a great vacation to Vietnam! Thanks for sharing all the details with me, it was a big pleasure to read your insightful review. Your feedback is highly appreciated and will help us a lot on developing our services and organize memorable trips for our clients in the future.

Wish you all the best,
Dat

Excellent organising! Highly recommend.
Morocco | Mar 23 - Mar 27, 2024

Madhavi
Madhavi M.
Singapore | Reviewed on Jan 02, 2024
My visit to Morocco was spectacular especially thanks to the entire team led by Mr Majid. From the time I was picked up from the airport till the time I was dropped back, was smooth, hassle free, and safe. The driver Mr Abdel, the guide in Fez, Mr Hakim and the guide in Marrakesh, Mr Hamid were all punctual, polite and very adjusting to my requirements. As a single traveller, I highly recommend you go with Majid and his organising. He has curated the entire trip for me which was planned and... Read more

My visit to Morocco was spectacular especially thanks to the entire team led by Mr Majid. From the time I was picked up from the airport till the time I was dropped back, was smooth, hassle free, and safe. The driver Mr Abdel, the guide in Fez, Mr Hakim and the guide in Marrakesh, Mr Hamid were all punctual, polite and very adjusting to my requirements. As a single traveller, I highly recommend you go with Majid and his organising. He has curated the entire trip for me which was planned and adhered to very well. I cannot thank all of them enough for the wonderful time I had and beautiful memories I take with me. Till we meet again.

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Jan 02, 2024

Hi Madhavi,
Thank you so much for your exceptional 5-star review! We truly appreciate your kind words and are thrilled you had a fantastic experience during your Solo Traveler trip to Morocco with the Under Moroccan Sun Team. It was a pleasure to be a part of your journey, and we hope to have the opportunity to welcome you back for more unforgettable adventures in the future. Thank you again for choosing us as your travel partner.
Best,
Majid

One of the most enriching African experience
Uganda | Dec 26 - Dec 31, 2023

Prachi
Prachi S.
India | Reviewed on Jan 02, 2024
Our trip to Uganda was right out of a National Geographic documentary thanks to Agnes! Agnes is one of the friendliest, nicest, and most capable agents I have come across, having traveled to 28 countries. She is very aware and always answers all your questions and queries and helps put any concerns you have at ease.
Even during peak season, Agnes was able to get us the lodges and hotels we wanted to book and get the timely gorilla permits - the local guides Khalif and Mr Muha were very...
Read more

Our trip to Uganda was right out of a National Geographic documentary thanks to Agnes! Agnes is one of the friendliest, nicest, and most capable agents I have come across, having traveled to 28 countries. She is very aware and always answers all your questions and queries and helps put any concerns you have at ease.
Even during peak season, Agnes was able to get us the lodges and hotels we wanted to book and get the timely gorilla permits - the local guides Khalif and Mr Muha were very hands on and answered all our queries on the local Ugandan culture, customs, food, etc.
we had a very enriching experience and I will definitely book with Umoja again in the future for any other countries they plan tours to!

Cheers to Umoja team for a wonderful experience 😊

Hotel Reviews
Elephant Plains Lodge
Kampala

One of the best architecture and spacious rooms- i would highly recommend a minimum 3 night stay and the food was the best I have had in Uganda

Authenticity & Character
Location
Staff
David at elephant plains was amazing and took care of every detail during our stay
Cleanliness & Comfort
Sanctuary Gorilla Forest Camp
buhoma

A wonderful luxury lodge amidst the BWINDI forest- a must stay for all visitors for gorilla trek - amazing food, friendly staff, and lovely cocktails

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Agnes Mirembe
Agnes
Agnes Mirembe
Local specialist in Uganda | Replied on Jan 02, 2024

Thank you so much Prachi

First and foremost, we are a returning kimkim...
Sri Lanka | Dec 17 - Jan 1, 2024

R
Ravi R.
Redwood City, CA | Reviewed on Jan 02, 2024
First and foremost, we are a returning kimkim customers, done about 3-5 trips with them. The local specialist delivered a terrible experience after paying a large amount of 1000's of dollars for this trip. This agency cant seem to retain employees as they seem to leave quick. The local specialist who built our tour itinerary left the company leaving it a rookie, who consistently kept on debating that it is all our fault (customer). We also felt, none of this local tour specialists themselves... Read more

First and foremost, we are a returning kimkim customers, done about 3-5 trips with them. The local specialist delivered a terrible experience after paying a large amount of 1000's of dollars for this trip. This agency cant seem to retain employees as they seem to leave quick. The local specialist who built our tour itinerary left the company leaving it a rookie, who consistently kept on debating that it is all our fault (customer). We also felt, none of this local tour specialists themselves ever toured/traveled within Sri Lanka, thereby creating a paper itinerary with no actual experience of visiting the locations they are proposing nor seem to understand how long it takes to go from one location to another. This led us to change in itinerary in the last minute as the proposed paper itinerary led to situation where we would not have had the opportunity to see and experience the location they proposed we would spend 2 hours. Also they committed to delivering a 4 star hotels for the payment made, to a surprise we ended booking us at 3 star experience at a tented camp. This tented camp calls itself resort and spa, actually there is no spa. Kimkim operator suggested I schedule it with neighboring hotel for the spa experience. They absolutely have no clue what they are proposing, so beware what ever itinerary they propose to examine it multiple times, read the fine print. They also ended up booking a train journey on a 3rd class compartment after paying large sums of dollars. We strongly feel like bait and switch scheme here. All we received was a sympathy call from a kimkim customer service as our 2 voicemail left to our kimkim contact went not answered to return the call. We cannot believe kimkim has this kind of poor performing local tour operators. Another learning experience is just because we pay what they ask expecting them to deliver a stellar experience is not true. In summary both kimkim & the local operator delivered a 1 star experience. Only saving grace and shining star is the driver - Pathum, who went way beyond to make us happy. Rest of the staff, no care attitude and cannot be trusted.

Hotel Reviews
Flameback Eco Lodge
Weerawila
Authenticity & Character
Flexibility, accomodative
Location
Staff
Cleanliness & Comfort
Santani Wellness Resort & Spa
Kandy

Best place to stay, excellent experience, staff went beyond to make customer happy.

Authenticity & Character
experience,
Location
Serene, quiet, zen
Staff
Went beyond
Cleanliness & Comfort
98 Acres Resort & Spa
Ella

Very commercial and business attitude to customers.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Scenic train ride from Nanu Oya to Ella
Scenic train ride from Nanu Oya to Ella
Sri Lanka

Terrible experience, beware of the tour operator, they will book you into a 3rd class compartment after taking large sum of money.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rozanne Kasthuri
Rozanne
Rozanne Kasthuri
Local specialist in Colombo | Replied on Jan 11, 2024
Hi Ravi, Thank you for taking the time to share your feedback about your recent holiday in Sri Lanka. We genuinely appreciate your honest input, and I want to extend my sincerest apologies for any aspects of your trip that did not meet your expectations. I understand that certain aspects of your experience were felt as lacking or insufficient to you, and I assure you that your comments have been thoroughly reviewed with our team. Your insights are invaluable as we continuously strive to... Read more

Hi Ravi,

Thank you for taking the time to share your feedback about your recent holiday in Sri Lanka. We genuinely appreciate your honest input, and I want to extend my sincerest apologies for any aspects of your trip that did not meet your expectations.

I understand that certain aspects of your experience were felt as lacking or insufficient to you, and I assure you that your comments have been thoroughly reviewed with our team. Your insights are invaluable as we continuously strive to enhance our services and ensure every traveler has a seamless and enjoyable journey with us.

Following an in -depth conversation with my team, I would like to communicate the following information.

• We acknowledge the challenge of involving two consultants in the holiday planning process. However, based on my understanding, both Hazan and Shehara have been instrumental in facilitating the planning and finalization of your holiday.

• Rozanne, your third and last consultant, contacted you only towards the conclusion when you expressed a desire to include the Pekoe trail in your holiday. According to the exchanged messages, she also assisted you and furnished the requisite information.

• Prior to the commencement of your tour, Rozanne provided you with the mobile numbers of both herself and our Operations Manager, ensuring you have access to them in case of any emergencies. They are consistently available at all times.

• Messages via the platform could experience delays and this was the reason to share their mobile numbers with you.

• Unfortunately, the initial delays in communication occurred as you contacted our team on the platform. Which later changed as our team contacted you directly on your mobile and to my understanding, communication thereafter was quick and efficient.

• When Shehara initially finalized the trip plan, the road and weather conditions were notably different. Other guests with similar schedules managed to experience all the planned activities. However, upon your feedback that it might be overwhelming for you in a single day, our team promptly arranged for a later train, ensuring you had sufficient time to enjoy all the included experiences.

• Following the confirmation of the later train, our team communicated with your guide to ensure a relaxed pace and avoid any sense of haste. The day's itinerary was henceforth carefully organized to ensure your timely arrival for the afternoon train to Ella.

• As far as I comprehend, the sole issue encountered was the booking of tickets in a 3rd class carriage instead of the promised 2nd class. This is entirely attributed to a miscommunication between the service provider and our team. We sincerely apologize for this oversight.

• To address the aforementioned mistake on our part and as a goodwill gesture, we extend an offer for a complimentary dinner and a complimentary massage during your stay at the 98 Acres Resort & Spa

• I'd like to highlight that, by Sri Lankan regulations, we are only permitted to secure reserved seats for a particular train journey 30 days before the ticket date. Cost is not a concern for us, and we are open to purchasing tickets in any class. However, as mentioned earlier, we cannot assure the specific carriage type and train time until the tickets are procured. Owing to the huge demand for tickets for the hill country journey vs the number of very limited seats in carriage and class plays an integral part of us trying to secure it well in advance for our guests.

• Another issue that surfaced was the temporary closure of the spa at Flameback Eco Lodge. Regrettably, this circumstance is beyond our control. Upon investigation, it was revealed that the two spa attendants had fallen ill, and prioritizing the safety of the guests, the decision was made to close it for a few days. This situation was unforeseen and was not the case when Shehara recommended the property to you.

• Throughout your stay, our Operations Manager maintained regular contact with you, ensuring that everything was in order. According to the screenshots we received from him, you had affirmed on multiple occasions that everything was satisfactory.

• In retrospect, I acknowledge that the holiday could have been better organized, and I extend my sincere apologies to you and your wife for any inconvenience caused. This falls short of the service standard we typically aim to provide, and your feedback will guide us in making improvements for the future.

We genuinely value your feedback and want to assure you that your concerns will be shared with our team for continuous improvement. We are committed to providing the exceptional service that our clients deserve.
If there are any further details or concerns, you'd like to discuss, please feel free to reach out. We appreciate your understanding and the opportunity to make amends.

Wishing you and your wife all the best, and we hope to have the chance to welcome you back for a more seamless and enjoyable experience in the future.

- Team Exemplary Voyages -

First time visiting Thailand
Thailand | Nov 29 - Dec 15, 2023

Fuad
Fuad A.
Los Altos, CA | Reviewed on Jan 02, 2024
This was my first time visiting Thailand. Spend one week in Phuket and another in Bangkok. While in Phuket, it is tempting to stay around the beach, it is a beautiful one. But I went to visited an Elephant Sanctuary. I also arrange to visit Canoying in the caves. The Mauy Fight was my least favorite activity. The Elephant Sanctuary visit and the Canoing were the two highlights of the Phuket. Also in Bangkok, Visiting the streets in the evening, soaking all the street life of Bangkok was... Read more

This was my first time visiting Thailand. Spend one week in Phuket and another in Bangkok. While in Phuket, it is tempting to stay around the beach, it is a beautiful one. But I went to visited an Elephant Sanctuary. I also arrange to visit Canoying in the caves. The Mauy Fight was my least favorite activity. The Elephant Sanctuary visit and the Canoing were the two highlights of the Phuket.

Also in Bangkok, Visiting the streets in the evening, soaking all the street life of Bangkok was very nice. Visiting the temple and palaces was nice as well but after while, I was overwhelmed by the numbers. Visiting Mae Klong Railway market and Damnoen Saduak Floating Market! was another highlight. Visiting Ayutthaya⁩ required a long drive starting from the early morning, but it was worth it. This trip should include ‎Wat Phra Si Sanphet⁩ in Ayutthaya⁩. It is not included in the default package.

Exploring Bangkok on a bicycle, repeated some of the earlier activities, but was definitely worth while.

I had several days of leisure days, which I liked a lot. It allowed me to explore the city on my own. I visited a park and went to the MOca museum, both worth the visit. It forced me to use the public transportation which I liked.

Activity Reviews
Exploring the Ancient Ayutthaya
Exploring the Ancient Ayutthaya
Thailand

Very impressive

Quality of Experience
Guides, Drivers and Staff
Transport
It is a long drive
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok

Unless you see, you won't understand. Though it is a tourist attraction, it is very nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Bangkok with a Bicycle and Kayak!
Exploring Bangkok with a Bicycle and Kayak!
Bangkok

It was great, but do not expect to exercise a lot, it is a light bicycle/boat ride, guided and supported. It took us to some of the places that we visited earlier, but it took to places that we cannot go without such a tour. Definitely worth it

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok

Exceptions! Just I arrived to the hotel, I realized I needed to leave again, I was not thrilled. But this activity was incredible. In few hours, I got to see/hear/understand the way the streets of Bangkok.

Quality of Experience
Guides, Drivers and Staff
My guide was great
Transport
Like the fact that we used the canals and the boats to move from place to place.
A visit to Elephant Jungle Sanctuary in Phuket
A visit to Elephant Jungle Sanctuary in Phuket
Phuket

One of the highlights of my trip

Quality of Experience
Love of the elephants
Food
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Jan 02, 2024

Hi Fuad,
Thank you so much for the detailed review of the trip :)
I appreciate it; this is the best thing I can ever receive this new year.
Hope to see you again!
Best,
Tina

All we had to do was have fun! Great trip!
New Zealand | Dec 16 - Dec 26, 2023

Kristen
Kristen M.
Dallas, TX | Reviewed on Jan 02, 2024
Fantastic trip. Thanks to Franc and Once Upon a Trip, everything was taken care of— all we had to do was enjoy the trip. All the accommodations were wonderful, activity operators safe and professional, and we had everything we needed in advance of the trip. Read more

Fantastic trip. Thanks to Franc and Once Upon a Trip, everything was taken care of— all we had to do was enjoy the trip. All the accommodations were wonderful, activity operators safe and professional, and we had everything we needed in advance of the trip.

Hotel Reviews
Lakestone Lodge
Lake Pukaki

Spectacular and special. Very intimate experience in a beautiful place. Staff was amazing- so friendly and accommodating. The food was top notch — sophisticated and delicious. Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beaufort House Akaroa
Akaroa
Authenticity & Character
So very charming! Lovely gardens. Great location, delightful!
Location
Within walking distance of everything. Charming stay in a beautiful place!
Staff
Noel and Sharon were the best! Friendly, helpful, and created a fun, intimate atmosphere. Also, the food was amazing was no surprise when we found out they’d run a restaurant previously— so good!
Cleanliness & Comfort
Super clean and we had everything we needed.
The Mayfair
Christchurch
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Replied on Jan 15, 2024

Hi Kristen,
Happy to read you loved all these accommodations, I spent some time with Sharon and Noel at Beaufort House the last week, they are great hosts indeed.
Thank you for your kind words and for trusting us.
Franck

Incredible Galapagos trip!
Galapagos Islands | Dec 17 - Dec 24, 2023

N
Nandini A.
Orlando, FL | Reviewed on Jan 02, 2024
We recently returned from an incredible trip to the Galapagos islands coordinated by Andrea and Lucia. They helped us coordinate transportation, hotel accommodations, and plan our activities, including snorkeling, hiking and sightseeing. Our favorite experiences were the 360 tour of San Cristobal, exploring Tintorerras, and visiting the uninhabited island of North Seymour. All of the group tours were small in size and well-organized. Recommend using KimKim if one is looking to have a... Read more

We recently returned from an incredible trip to the Galapagos islands coordinated by Andrea and Lucia. They helped us coordinate transportation, hotel accommodations, and plan our activities, including snorkeling, hiking and sightseeing. Our favorite experiences were the 360 tour of San Cristobal, exploring Tintorerras, and visiting the uninhabited island of North Seymour. All of the group tours were small in size and well-organized. Recommend using KimKim if one is looking to have a personalized experience without the hassle of planning a memorable trip.

Hotel Review
Hotel Solymar
Galápagos

Comfortable rooms with beautiful sea view. We saw lots of pelicans, blue footed boobies from our balcony.

Authenticity & Character
Location
In the heart of town with sea facing rooms and restaurant on the water.
Staff
Cleanliness & Comfort
Activity Reviews
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

We got really lucky and visited North Seymour. It was a fascinating land with several blue footed boobies, frigate birds and land iguanas.

Quality of Experience
Guides, Drivers and Staff
Visit Highlands Tortoise Reserve & Charles Darwin Research Station
Visit Highlands Tortoise Reserve & Charles Darwin Research Station
Puerto Ayora

Our guide Vivianta was by far the most knowledgeable guide we had on the entire trip. She was enthusiastic about showing us the highlands and sharing her personal experiences too.

Quality of Experience
Food
Guides, Drivers and Staff
Hiking the Sierra Negra Volcano
Hiking the Sierra Negra Volcano
Galapagos Islands
Guides, Drivers and Staff
Transport
Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Puerto Villamil
Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on Jan 02, 2024

Hi Nandini,

I'm hoping all is well with you!
I want to thank you for your kind words and for believing in my ability to plan a wonderful trip for you and your family, It makes me delighted to hear that the trip was enjoyable.

Please get in touch with me at any moment to arrange another trip :)

Warm regards,
Lucía

Everyone involvEveryone involved in the planning and execution of this trip was topnotch!
Galapagos Islands | Dec 19 - Dec 31, 2023

N
Noe N.
Lake Isabella, CA | Reviewed on Jan 02, 2024

Everyone involved in the planning and execution of this trip was topnotch! A special thanks to Mathias for pulling it all together though and having excellent communication and flexibility! This was our 3rd trip through KimKim and I highly recommend their platform/service. Fantastic trip in terms of meeting what we were looking to do/see. Would highly recommend!

Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Feb 27, 2024

Hola Noe & Jessy,

thank you both for repeatedly entrusting local Kimkim specialists with the planning of your trips abroad!
I’m happy that you enjoyed the trip we put together, and I hope that you will return someday to visit the places that, unfortunately, you missed out on this time around!

Always safe travels,
Mathias & the Authentic Ecuador Team

Our best guide was Miguel in Medellin. He wa...
Colombia | Dec 22 - Jan 1, 2024

Lisa
Lisa S.
Paterson, NJ | Reviewed on Jan 02, 2024
Our best guide was Miguel in Medellin. He was completely attentive and engaged at all times. His knowledge was incredible. Michael from Chaska was amazing to work with. The trip was planned and executed perfectly. The only issue we had was with the bike tour. It is not safe to put tourists on bicycles in busy traffic. It was chaos on the streets. The bikes were old and we felt unsteady on them. Halfway through the tour, I fell and cut my leg in a few places. Despite having 2... Read more

Our best guide was Miguel in Medellin. He was completely attentive and engaged at all times. His knowledge was incredible.

Michael from Chaska was amazing to work with. The trip was planned and executed perfectly.

The only issue we had was with the bike tour. It is not safe to put tourists on bicycles in busy traffic. It was chaos on the streets. The bikes were old and we felt unsteady on them. Halfway through the tour, I fell and cut my leg in a few places. Despite having 2 representatives from the bike companyand our guide, no one had a first aid kit in their backpacks. I had to get back on the bike and ride to a pharmacy so that I could clean and dress my wounds. I would never send my clients on that bike tour. I think someone should let the bike company know that they should have a first aid kit with them at all times.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 02, 2024
Dear Lisa, Thank you for your valuable feedback. We're thrilled to hear that you had positive experiences with Miguel in Medellin and the seamless planning with Chaska Tours. We sincerely apologize for the challenges encountered during the bike tour in Cartagena and appreciate your insight about the busy season. We agree that exploring the city on foot during peak times is a wise alternative. Typically, our guests are quite satisfied with this family-friendly city tour, providing an... Read more

Dear Lisa,

Thank you for your valuable feedback. We're thrilled to hear that you had positive experiences with Miguel in Medellin and the seamless planning with Chaska Tours.

We sincerely apologize for the challenges encountered during the bike tour in Cartagena and appreciate your insight about the busy season. We agree that exploring the city on foot during peak times is a wise alternative. Typically, our guests are quite satisfied with this family-friendly city tour, providing an alternative and enriching way to discover the city. We have shared your safety concerns with the bike company to ensure a safer and more enjoyable experience for our guests in the future.

We appreciate your understanding and hope to have the opportunity to show you the other parts of the country in the future.

Best regards,
Michael and the Chaska Tours Team

Amazing trip. No hiccups at all! Can’t wait t...
Costa Rica | Aug 19 - Aug 24, 2023

Charlotte
Charlotte B.
Atlanta, GA | Reviewed on Jan 02, 2024
Amazing trip. No hiccups at all! Can’t wait to use this service again Read more

Amazing trip. No hiccups at all! Can’t wait to use this service again

Hotel Reviews
Hotel Costa Verde
Manuel Antonio

Amazing hotel with a lot of character. Only complaint is that the bed was so hard.

Authenticity & Character
Location
Lo
Staff
Cleanliness & Comfort
The bed was very hard. Mattresses could use replacing or toppers.
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
Amazing view of volcano
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Manuel Antonio

Gorgeous beaches with lots of wildlife! It rained on us towards the end which was a little disappointing.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure from Manuel Antonio
Catamaran Adventure from Manuel Antonio
Costa Rica

We could tell at the dock this the boat was going to be the best and most fun. Drinks and food were a bonus! Very comfortable ride with good music and vibes.

Quality of Experience
Guides, Drivers and Staff
Transport
Canopy Zip Lining Adventure
Canopy Zip Lining Adventure
Arenal/La Fortuna

I have been zip lining before but this place was much bigger and had better views. Very fun experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna

Really cool experience. It rained most of the hike at the hanging bridges but that was a cool part of the experience in the rain forest! A lot more animals came out with the rain. The waterfall had lots of stairs but it was worth it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Feb 28, 2024

Thank you so much for your glowing review!
We hope to get the opportunity to serve you again in a near future.

Charlotte

Excellent service
Vietnam | Dec 22 - Jan 1, 2024

Cheri
Cheri H.
Walnut Creek, CA | Reviewed on Jan 02, 2024
Ha was very attentive and helpful. She responded to my messages quickly. I enjoyed working with her. Read more

Ha was very attentive and helpful. She responded to my messages quickly. I enjoyed working with her.

Hotel Reviews
Saem Siem Reap Hotel
Siem Reap

Very beautiful space, excellent customer service, amazing spa, fabulous food

Authenticity & Character
Location
It’s a bit out of town and you need to get transportation to get into town. But it’s quiet and worth it!
Staff
Top of the line customer service. Everyone was completely service focused and so friendly and kind!
Cleanliness & Comfort
Super clean!
Au Lac Charner Hotel

They put us in a room with only one bed. We were supposed to have 2. They brought a roll out bed with an extremely uncomfortable mattress. The service was inconsistent.

Authenticity & Character
A French colonial character
Location
Staff
We couldn’t find one of our our plastic room cards when we checked out and they charged us $10. This seemed ridiculous.
Cleanliness & Comfort
Roll out bed very uncomfortable
Bespoke Trendy Hotel Hanoi

The service was outstanding! Everyone was very kind. The breakfast was excellent. Loved the location.

Authenticity & Character
Location
It’s in a little area that is quiet.
Staff
Super kind, helpful, prompt
Cleanliness & Comfort
Very clean hotel
Activity Reviews
Ho Chi Minh Sightseeing By U.S Jeep
Ho Chi Minh Sightseeing By U.S Jeep
Ho Chi Minh City

Excellent! Especially liked the war remnants museum

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Hero Rats at APOPO Visitor Center
Visit Hero Rats at APOPO Visitor Center
Siem Reap
Quality of Experience
Guides, Drivers and Staff
Transport
Siem Reap – Angkor Wat
Siem Reap – Angkor Wat
Siem Reap

Fabulous!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dinner at Spoon Cafe & Restaurant
Dinner at Spoon Cafe & Restaurant
Siem Reap

Loved the restaurant and the food. Would love to have heard from someone at the restaurant about more about the restaurant’s special mission.

Quality of Experience
Food
Guides, Drivers and Staff
Prompt and on time
Transport
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

Excellent experience

Quality of Experience
Food
At the restaurant we went to, we had specifically asked for no fish or seafood but were given it anyway
Guides, Drivers and Staff
Transport
Cu Chi Tunnels by Speedboat
Cu Chi Tunnels by Speedboat
Ho Chi Minh City

Excellent. However, I don’t understand why the Cu Chi tunnels would have a shooting range there with people shooting at targets. It’s such an emotional experience to learn and go through the tunnels, so to have people practicing shooting seemed really strange and kind of took away from the experience.

Quality of Experience
Excellent except for the shooting range. Loved going to the tunnels by speed boat!
Food
Guides, Drivers and Staff
The guide for the day was a nice guy but really didn’t have a lot to offer regarding our questions. He was very young and just beginning as a tour guide. It was clear how inexperienced he was.
Transport
Loved the speed boat!
Tam Coc - Hoa Lu - Rural Village - Thai Vi Temple (N)
Tam Coc - Hoa Lu - Rural Village - Thai Vi Temple (N)
Vietnam

Beautiful area. I wish we could have rowed our own boat. I wish we would have learned more about the area

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Ba Vi Countryside & Cooking Class
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi

Loved the bike ride ! Really enjoyed the cooking class! Loved talking to the War veteran and seeing his green tea farm!

Quality of Experience
Food
Guides, Drivers and Staff
Excellent guide!
Transport
Hanoi Evening Walking Street Food Tour
Hanoi Evening Walking Street Food Tour
Hanoi
Quality of Experience
Food
It’s “street food” and it was all exceptional
Guides, Drivers and Staff
Guide was excellent!
Transport
It’s a walking tour
Local specialist: Ha Dinh
Ha
Ha Dinh
Local specialist in Hanoi | Replied on Jan 02, 2024

Dear Cheri,

Happy New Year to you!

Thank you so much for taking the time to share your feedback! I'd be delighted to hear your kind words about me. I am on the night cloud now <3

If there's anything else we can do for you or if you have any additional feedback, please don't hesitate to reach out. We truly appreciate your business and look forward to assisting you again in the future.

I wish you all the best,
Ha Dinh from Realistic Asia

.Sandy was perfect for us
Japan | Oct 24 - Nov 12, 2023

K
Karen C.
Irvine, CA | Reviewed on Jan 01, 2024
All credit goes to Sandy. She provided just the right amount of assistance - very responsive when asked but not overbearing. I have referred a friend who is using KimKim to visit Italy and Sandy should get the credit. I’m also trying to reach her - so far unsuccessfully - for a friend planning to visit Japan. As to the trip, we were pleased with the planning and Sandy always provided us with the information we would need the next day. Our guides and drivers were generally good and our... Read more

All credit goes to Sandy. She provided just the right amount of assistance - very responsive when asked but not overbearing. I have referred a friend who is using KimKim to visit Italy and Sandy should get the credit. I’m also trying to reach her - so far unsuccessfully - for a friend planning to visit Japan.

As to the trip, we were pleased with the planning and Sandy always provided us with the information we would need the next day. Our guides and drivers were generally good and our train tickets and train instructions were always helpful. We especially liked our guides in Hiroshima, to Nara and to Nikko. Our driver to Koyasan drove too fast. We loved the leader on our bike tour out of Takayama but were disappointed at how little time we actually spent biking. Our tour to Mt Fuji was perhaps our biggest disappointing especially the stop by a lake where we waiting for an hour to go up a cable car with an unimpressive view. Our second stop where we could visit a pagoda with a great view of Fuji was terrific. Wish we had not had that first stop as it was a waste of time we would have preferred to spend in Hakone. And our best view of Fuji was actually from the train between Hakone and Takayama. Kanazawa was also disappointing. Fortunately one of our guides told us about the light show at the castle which we went to and loved. We really needed a guide in Kyoto and wish Sandy had pushed that a bit. We ended up hiring someone from Viator - the pickings were slim - and regretted it because the guide was so bad.
All in all we were pleased. We tend to like our independence even though things often turn out badly - we are the masters of Plan B and even Plans C and D. We avoid travel agents and mostly do our own planning. But I would definitely use Kim Kim again if we were guided by someone as helpful as Sandy.

Activity Reviews
 Mt. Koya and Temple Stay Experience
Mt. Koya and Temple Stay Experience
Mount Koya

We loved the little town and the Buddhist temple stay. It was definitely worth the long drive (tho as mentioned previously, we thought our driver drive carelessly)

Day trip to Nara
Day trip to Nara
Kyoto

We loved Nara and we had an excellent driver.

Full Day Rural Bike Tour
Full Day Rural Bike Tour
Takayama

Loved our guide! She made this a great experience. However we were disappointed at how little time we spent on the bikes.

 Hiroshima Tour
Hiroshima Tour
Japan

This was made special due to our excellent guide.

Takayama-Shirakawa-Kanazawa
Takayama-Shirakawa-Kanazawa
Kanazawa

This was a fun little town but certainly not a highlight.

Japan Alps Kamikochi Day Hike
Japan Alps Kamikochi Day Hike
Kamikochi

Nice trip but likely not worth a whole day. I would not recommend.

Excursion to Mt. Fuji -Japan's Iconic Landmark
Excursion to Mt. Fuji -Japan's Iconic Landmark
Tokyo

Too much time on cable car with hour wait and mediocre view.

Izakaya Food Tour in Tokyo
Izakaya Food Tour in Tokyo
Tokyo

One of the most fun things we did.

Miyajima Island tour( Itsukushima Shrine)
Miyajima Island tour( Itsukushima Shrine)
Miyajima

Wonderful place. We wished we had stayed two nights rather than one, or perhaps it would have worked if we had arrived early in the day or stayed later the second day. But we arrived late in the day and left early the next - not good planning.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jan 09, 2024
Hi Karen,
I'm truly grateful for your detailed and thoughtful feedback about your recent trip to Japan. It's wonderful to hear about your overall positive experience, and I appreciate your acknowledgment of my outstanding assistance.
I'm thrilled that I could contribute to making your journey memorable. Your referral to a friend planning to visit Italy is much appreciated, and we will certainly receive the credit she deserves. Your insights into the various aspects of your trip are... Read more

Hi Karen,
I'm truly grateful for your detailed and thoughtful feedback about your recent trip to Japan. It's wonderful to hear about your overall positive experience, and I appreciate your acknowledgment of my outstanding assistance.

I'm thrilled that I could contribute to making your journey memorable. Your referral to a friend planning to visit Italy is much appreciated, and we will certainly receive the credit she deserves.

Your insights into the various aspects of your trip are invaluable, and I appreciate the honest reflections on the highlights and areas for improvement. Your feedback about specific stops and experiences will undoubtedly help us enhance our offerings in the future. I'm sorry to hear about the less-than-ideal guide in Kyoto and the disappointing aspects of certain stops, and I assure you that we take this feedback seriously.

Independence in travel is a commendable approach, and I'm honored that you would consider using KimKim again if guided by someone as helpful as me. If you ever decide to embark on another adventure, whether in Japan or elsewhere, please don't hesitate to reach out. We would be delighted to assist you in planning another memorable journey.

Once again, thank you for choosing KimKim, and I wish you many more wonderful travels filled with incredible experiences.

Best regards,

Sandy

December 23 All-day island trip It rained ...
Belize | Dec 22 - Dec 29, 2023

P
Polly B.
Mequon, WI | Reviewed on Jan 01, 2024
December 23 All-day island trip
It rained most of the day and it was windy and basically unpleasant.
The trip should have been canceled but the guide did not explain that
we could have postponed the trip until there was a sunny day
The boat trip was about 90 minutes each way and the sea was quite wavy.
There was little sun so the snorkeling was not good.
We did not dress very well for the weather and so we were cold a good part of the day.
The guide did provide us with some...
Read more

December 23 All-day island trip
It rained most of the day and it was windy and basically unpleasant.
The trip should have been canceled but the guide did not explain that
we could have postponed the trip until there was a sunny day
The boat trip was about 90 minutes each way and the sea was quite wavy.
There was little sun so the snorkeling was not good.
We did not dress very well for the weather and so we were cold a good part of the day.
The guide did provide us with some interesting facts about the Maya civilization and
he and his wife cooked a chicken lunch on an open fire which provided some heat to warm
us a little,
One reason we decided to vacation in Belize was because we had read that the snorkeling was excellent. However, rainy days are not good for snorkeling,

December 26 we were scheduled to visit the Mayan ruins.
Our guide was 90 minutes late to pick us up and then turned us over to a friend of his who guided us for the day. We first visited a family that harvested and made chocolate.
They talked for an hour about chocolate which was some what interesting and then they
prepared a lunch for us .
We then went to the Mayan ruins which were interesting and we enjoyed walking through the area. However, as our original guide was not with us and our substitute guide had no money we had to pay for all of us to tour the Mayan ruins.
We made a quick stop at the spice farm for cold drinks.

We cancelled the trip to the Zip Line a couple days in advance and I would appreciate a full
refund of $3,500 charged for that day. Also we cancelled in advance the driver who was scheduled to drive us back to Belize City. I trust you will reimburse me for the charge for
that trip. The drive to Placencia with 10 people and the driver and luggage was not very interesting so we all decided to fly back to Belize City

The accommodations at Los Porticos were comfortable.

Hotel Review
Los Porticos Villas
Placencia

Our group consisted of ten people - 7 adults and 3 children We rented two condos. Each had two bedrooms plus pull out couches in the living rooms. We were located on the ocean and there was a swimming pool. We rented a golf cart for the week as it was about a 10 minute ride into the town of Placencia. One condo also provided 2 bikes. We were also able to hire 2 chefs who cooked breakfast for us every morning which was very nice.

Authenticity & Character
It was on the beach and near other hotels where kayaks could be rented
Location
Near the town of Placencia which has several restaurants
Staff
Cleanliness & Comfort
Activity Reviews
Angel Falls Zipline Day Trip
Angel Falls Zipline Day Trip
Belize

Not for people over 50 years old

Nim Li Punit Mayan Ruins & Spice Farm Tour
Nim Li Punit Mayan Ruins & Spice Farm Tour
Placencia

Our guide provided good information about the Mayan ruins at Nim Li Punit. Walking through the area with the guide made the experience more interesting. We stopped at the Spice Farm only briefly.

Quality of Experience
Guides, Drivers and Staff
Free day in Placencia
Free day in Placencia
Placencia
Local Area Boat Tour with Optional Activities
Local Area Boat Tour with Optional Activities
Placencia

Take this trip on a sunny day and the experience should be worth while It rained and was windy with out sun the day we took the trip

Quality of Experience
The guide should have cancelled the trip due yo bad weather
Food
Guides, Drivers and Staff
Transport
Local specialist: Chris Gwinner

Dreams Come True in Ecuador!!
Galapagos Islands | Nov 26 - Dec 11, 2023

C
C M.
Newark, NJ | Reviewed on Jan 01, 2024
All the staff at KimKim were excellent from the very beginning. I knew the types of rain forest animals I wanted to see, but I did not know where in Ecuador I could see them. I also had a similar situation for Ecuador's Galapagos Islands. I provided a price point, and Lucia was able to provide an amazing trip that was truly EPIC beyond words. Lucia answered my endless questions with significant details to make my trip easy to enjoy at EVERY step. Not a single thing went wrong along my trip,... Read more

All the staff at KimKim were excellent from the very beginning. I knew the types of rain forest animals I wanted to see, but I did not know where in Ecuador I could see them. I also had a similar situation for Ecuador's Galapagos Islands. I provided a price point, and Lucia was able to provide an amazing trip that was truly EPIC beyond words. Lucia answered my endless questions with significant details to make my trip easy to enjoy at EVERY step. Not a single thing went wrong along my trip, from the Galapagos Islands, 2 different types of forests and time for cultural interests as well. I have thousands of images to sort through, and I definitely have some worthy of framing. The memories I have are EPIC! I did and saw things I only dreamed of, and did things I never thought were possible in the natural word with animals- like hand feeding wild hummingbirds!! Ecuador has so much to offer, and is incredibly bio-diverse. I was fortunate that Lucia had been to some of the places and was able to guide me to the right locations like no other. She was excellent!

Hotel Reviews
Hotel Volcano
Puerto Villamil

This property was right opposite the beach! It's a gorgeous beach, where I observed hundreds of pelicans in the morning and other species of sea birds. In addition, it was near the Pink Iguana bar/hostel that had hundreds of marine iguana that were easy to observe!! It's a gorgeous location. It is close to the downtown area as well, about 5 min walk right down the street.

Authenticity & Character
Location
Able to observe marine animals!
Staff
Cleanliness & Comfort
Hotel Fiesta
Puerto Ayora

This property is beautiful, small and the staff were excellent. It is about a 8 minute walk to the main street that leads to the beautiful lagoon area where you can see sea lions and juvenile sharks each evening.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Miconia San Cristobal
Puerto Baquerizo Moreno

It has A/C, and it is close to the water.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Santa Cruz Island: Highlands Tortoises & Charles Darwin Station
Santa Cruz Island: Highlands Tortoises & Charles Darwin Station
Puerto Ayora

This was EPIC, a dream come true. There was nothing more exciting than observing the largest tortoises in the world, especially during lunch, what a view!!! My guide was excellent. She was very knowledgeable about the area, and brought me to the best location to view the Galapagos Tortoises. The tour of the Charles Darwin Station was EXCELLENT. I happened to arrive right at the time of feeding the baby tortoises, and adults too, so they were very active! Just one of many lucky situations for me during my Ecuador trip.

Quality of Experience
My guide, she was incredible. She made the entire portion of this trip magical.
Food
Guides, Drivers and Staff
My guide, she was incredible. She made the entire portion of this trip magical.
Transport
My guide, she was incredible. She made the entire portion of this trip magical.
Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on Jan 02, 2024

Dear CM,

Thanks for your feedback. I´m happy to know you had a fantastic time in Ecuador making true your dreams for the nature and wildlife encounters in our different regions. Please don´t hesitate to visit us again and tell all your friends and relatives how special is visiting this country.

Best regards from the Middle of the World

Lucía

Our car driver Faisal is great. He is very ac...
Morocco | Dec 16 - Dec 25, 2023

P
Prasad S.
Atlanta, GA | Reviewed on Jan 01, 2024
Our car driver Faisal is great. He is very accessible and knowledgeable. He knows the places and people and very friendly which made the trip enjoyable Read more

Our car driver Faisal is great. He is very accessible and knowledgeable. He knows the places and people and very friendly which made the trip enjoyable

Hotel Reviews
Sofitel Casablanca Tour Blanche
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elegancia Riad Boutique & SPA
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sunrise Hot Air Balloon Ride in Marrakech
Sunrise Hot Air Balloon Ride in Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jan 03, 2024

Hi Prasad,

Thank you so much for sharing your experience, we're thrilled to hear that Faisal's service contributed positively to your trip.

Faisal takes great pride in ensuring that our customers have a memorable and enjoyable experience. His accessibility, knowledge of the area, and friendly demeanor are some of his standout qualities. We're delighted that these attributes made your trip more pleasant and allowed you to explore the places with ease.

We appreciate your kind words and hope to have the opportunity to serve you again in the future.

Warm regards,
Abdel

Why travelers love kimkim

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Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.