Kimkim Trip Reviews

4.8
Based on 16,592 ratings
Read 16,592 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

WHAT AN AWESOME TRIP!
Morocco | Apr 3 - Apr 13, 2025

A
Arjumand K.
Dallas, TX | Reviewed on Apr 15, 2025
From the time the four of us were picked up in Casablanca and dropped off at the airport in Marrakech 12 days later, our trip was absolutely amazing in all ways. I had found KimKim online and after reading the reviews decided to go with them. Hamza put together an itinerary taking into account our interests and limitations. He patiently answered all my questions and addressed all my concerns. Then he handed me off to our local contact Said who stayed in touch during our entire trip. In Fez... Read more

From the time the four of us were picked up in Casablanca and dropped off at the airport in Marrakech 12 days later, our trip was absolutely amazing in all ways. I had found KimKim online and after reading the reviews decided to go with them. Hamza put together an itinerary taking into account our interests and limitations. He patiently answered all my questions and addressed all my concerns. Then he handed me off to our local contact Said who stayed in touch during our entire trip. In Fez there was a problem with the plumbing in the Riad we were to stay in and I had to call Said and ask him to take care of the problem. It was quite late in the day but Said managed to find us another hotel right away, which was quite difficult because of it being hiigh season for tourists. He too was patient and accommodating throughout the trip.
Sameer, our driver/guide was the best. He was polite, informative, helpful and extremely focused on our safety and comfort and on making sure we had the best possible time. On top of all of this, he is a very safe driver.
In Fez, our guide Sameer was again very well informed and took us on a throughly enjoyable jaunt through the old Medina. In Marrakesh Hanna spent a large part of the day of the day with us again on a walking tour of the old Medina. She is a young woman full of knowledge and a passion for all things Moroccan.
All in all we were highly satisfied with the entire process from planning to completion. Morocco is a country full of beauty, history and culture with amazing and friendly people. We are so happy to have been a part of that with the help of KimKim.

Hotel Reviews
Barceló Casablanca
Casablanca

Nice hotel in the modern part of town.

Authenticity & Character
Location
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Very pretty and comfortable. Wonderful breakfast.

Authenticity & Character
Location
Cleanliness & Comfort
Riad Braya
Fes Medina

Beautiful place. Unfortunately both our rooms were smelling badly of blocked sewage drains. Apparently from what the staff told us, it happens periodically. Luckily arrangements were made to move us to the Heritage `Boutique Hotel s,s

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orient Desert Camp
Merzouga

A very pretty place with very friendly staff, clean rooms. The camp dog, Maisy, is the sweetest dog ever and totally stole the show. The rooms/tents are very very basic. For example you could not lock the door from the outside. That took a bit of getting used too. The food was adequate. Maybe it was because the chef was out for three days so two of the workers were pitching in. The visit to the nomads and the fossil areas was fun, as was the African music performance and the pizza after.

Authenticity & Character
Location
Staff
Polite and friendly
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou

Beautifully built makes you feel like you are in a desert ey

Authenticity & Character
The architecture.la
Location
0
Staff
Cleanliness & Comfort
2Ciels Boutique Hotel
Marrakech

A very comfortable hotel with a hamman and spa and a reasonably good restaurant.

Authenticity & Character
It’s a modern hotel, no real Moroccan cultuuee vibes. It the people are very friendly.
Location
Staff
Cleanliness & Comfort
Activity Review
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

The camel ride into the desert during our transfer from Fes to Merzouga via Erfoud was a highlight of the trip. The desert experience was wonderful, filled with beautiful scenery and the thrill of riding camels. However, the camp itself presented some safety concerns, as doors could not be securely locked and even when latched, they could be easily opened from the outside. Additionally, the food was not great, as the regular cook had to leave unexpectedly. Despite these issues, the staff at the camp were very welcoming and tried their best to accommodate us.

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Apr 15, 2025
Hi Arjumand, Thank you so much for your kind words! We’re really happy to hear that your trip went so well. It was great working together on your itinerary, and we’re glad Said was able to take care of things in Fez when needed. Samer really cares about making sure you feel comfortable and safe, so it’s awesome that you had such a good experience with him. We're also really happy you enjoyed your time with Hannan in Marrakesh, she’s so passionate about sharing Morocco’s rich... Read more

Hi Arjumand,

Thank you so much for your kind words! We’re really happy to hear that your trip went so well. It was great working together on your itinerary, and we’re glad Said was able to take care of things in Fez when needed. Samer really cares about making sure you feel comfortable and safe, so it’s awesome that you had such a good experience with him.

We're also really happy you enjoyed your time with Hannan in Marrakesh, she’s so passionate about sharing Morocco’s rich culture.

Thanks again for trusting us with your journey. It’s been so great having you experience the beauty and warmth of Morocco!

Best,
Hamza

All the local guides were amazing - excited t...
Spain | Mar 23 - Apr 8, 2025

M
M J.
Canada | Reviewed on Apr 15, 2025
All the local guides were amazing - excited to speak about their city and history. The hotels were good choices as well. We were not prepared for the congestion in parking in four cities and wonder if travelling by train or bus would have been a better option for us. We had trouble getting taxis at the horse show and flamenco show and wondered if there was a way you could have addressed this. Are shows offered in the day or could we have booked a taxi in advance? We didn't have time -... Read more

All the local guides were amazing - excited to speak about their city and history.

The hotels were good choices as well.

We were not prepared for the congestion in parking in four cities and wonder if travelling by train or bus would have been a better option for us.

We had trouble getting taxis at the horse show and flamenco show and wondered if there was a way you could have addressed this. Are shows offered in the day or could we have booked a taxi in advance?

We didn't have time - one week only - to go over the whole itinerary and prepare for the trip. This should be sent at least a month ahead.

Activity Reviews
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Spain

Great guide and tour

Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

very interested talk and tour

Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

Excellent. Would have liked to learn more about the history of flamenco and how it is part of Spanish culture.

Visit an Andalusian Olive Oil Estate
Visit an Andalusian Olive Oil Estate
Spain

We thought we would see production underway but nothing was working or happening.

Quality of Experience
Guides, Drivers and Staff
Seville Culinary Experience
Seville Culinary Experience
Seville

This was excellent. A fun group and great guide.

Quality of Experience
Food
Ronda Wine Experience
Ronda Wine Experience
Spain

Mostly was a promo for this brand of wine. Shorter than expected and of course, nothing was happening as we were out of wine production season.

Quality of Experience
Private Guided Visit of Córdoba
Private Guided Visit of Córdoba
Spain

Great guide - interesting and knowledgable.

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 23, 2025
Hi Mary, Thank you for sharing your feedback! I am so glad you enjoyed the local guides and found the hotels to be well-chosen. It is wonderful to hear that experiences like the culinary tour and flamenco show stood out. I appreciate your comments about transportation and timing. Parking and taxi availability can be challenging, and I’ll work to address these concerns in future planning, including exploring pre-arranged options. While the overall itinerary was shared earlier, I understand... Read more

Hi Mary,

Thank you for sharing your feedback! I am so glad you enjoyed the local guides and found the hotels to be well-chosen. It is wonderful to hear that experiences like the culinary tour and flamenco show stood out.

I appreciate your comments about transportation and timing. Parking and taxi availability can be challenging, and I’ll work to address these concerns in future planning, including exploring pre-arranged options. While the overall itinerary was shared earlier, I understand how having detailed timings and directions further in advance would have helped, and I’ll ensure this is improved.

Thank you again for your thoughtful insights—they’ll guide us in refining future trips.
I would be delighted to help plan another adventure for you, in Portugal, Italy, or Morocco, or other areas of Spain.

Warmest regards, 😊
Helena

A Dream Trip Through Southern Italy – Thanks to Jessica of Storywalking!
Italy | Apr 7 - Apr 13, 2025

Vinay
Vinay R.
San Jose, CA | Reviewed on Apr 15, 2025
It’s genuinely hard to find the right words to explain just how incredible our recent trip to Napoli, Positano, and the Amalfi Coast was — all thanks to the phenomenal planning and support from Jessica at Storywalking. From start to finish, every detail was perfectly curated. Jessica arranged wonderful hotel stays in both Napoli and Positano, offering comfort and charm with beautiful local character. But what truly made this journey exceptional were the experiences she lined up: a... Read more

It’s genuinely hard to find the right words to explain just how incredible our recent trip to Napoli, Positano, and the Amalfi Coast was — all thanks to the phenomenal planning and support from Jessica at Storywalking.

From start to finish, every detail was perfectly curated. Jessica arranged wonderful hotel stays in both Napoli and Positano, offering comfort and charm with beautiful local character. But what truly made this journey exceptional were the experiences she lined up: a heartfelt cooking class on a local farm, a wine tasting at a breathtaking vineyard overlooking the Amalfi Coast, a dreamy boat ride to Capri and back, and a food tour in Napoli that was as authentic as it gets. Each experience felt personal, genuine, and deeply connected to the soul of the region.

One of the standout aspects of working with Jessica was how seamless everything felt. Daily reminders of the next day's itinerary and her constant availability for any help made this a true no-fuss, no-bother vacation. We never had to think twice about logistics — we simply showed up and enjoyed.

It wasn’t just a trip; it was an immersion. Storywalking didn’t just give us a vacation — they gave us a story worth telling (if only we could find the words to do it justice!).

Highly, highly recommended if you're looking for an authentic, stress-free, and unforgettable Italian experience. Grazie mille, Jessica!

Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on May 08, 2025

Dear Vinay,

Thank you very much for taking the time to review your Italian trip.
We are glad to know you had an authentic, stress-free, and unforgettable Italian experience; this is exactly what we aim for!

Arrivederci until next time!
Jessica & the Storywalking Team

Lucy was very responsive and helpful througho...
South Africa | Apr 1 - Apr 8, 2025

J
Jaye H.
Canada | Reviewed on Apr 15, 2025

Lucy was very responsive and helpful throughout the trip. The trip was also very well organized and we appreciated the build up to the safari at the end. The recommendations were fantastic.

Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Apr 15, 2025

Hi Jaye,

Thank you so much for your wonderful review! I truly appreciate you taking the time to share your feedback. I’m so glad to hear that you enjoyed the trip and that the safari finale was a highlight. It was a pleasure assisting you, and I’m thrilled the recommendations hit the mark. We look forward to helping you plan your next adventure!

Warm regards,
Lucy

Paula with Kimkim was so knowledgeable and he...
New Zealand | Mar 15 - Apr 2, 2025

M
Margaret L.
San Jose, CA | Reviewed on Apr 15, 2025
Paula with Kimkim was so knowledgeable and helpful with our trip to New Zealand. Neither of us knew much about the country or where to go. When we told her our interests she guided us to great places for hiking. Mt Cook, and especially the REALLY fantastic view from our room at the hotel she recommended was stupendous! We had several days of clear skies which we understand isn’t always the case. Abel Tasman hiking along the beaches for 7 miles after getting a water taxi drop off was another... Read more

Paula with Kimkim was so knowledgeable and helpful with our trip to New Zealand. Neither of us knew much about the country or where to go. When we told her our interests she guided us to great places for hiking. Mt Cook, and especially the REALLY fantastic view from our room at the hotel she recommended was stupendous! We had several days of clear skies which we understand isn’t always the case. Abel Tasman hiking along the beaches for 7 miles after getting a water taxi drop off was another highlight with its giant tree ferns. The guided hikes she recommended during the trip were interesting and informative. Paula also returned our calls promptly so we didn’t have to wait long to get answers which is very helpful in making plans. Thank you Paula!

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Apr 15, 2025

G'day Margaret & John,

It was a pleasure working with you. Thank you so much for taking the time to share your feedback about your recent trip. I truly appreciate your kind words and are delighted to hear that you had a wonderful experience.

Your review means a lot to me, and it helps me continue to provide exceptional service to valued clients like you. If there's anything else we can do to make your future travels even more memorable, please don’t hesitate to reach out.

Take care and keep in touch.

Cheers,
Paula

Frustrated with communication !.
Japan | Mar 22 - Apr 11, 2025

S
Susan G.
Newark, NJ | Reviewed on Apr 14, 2025
I arrived in Japan after spending a week in China. My China trip was booked with another company and we had top notch service everyday. Our trip in Japan did not provide the same experience. We booked this trip with another couple, each of us arriving about 3 hours apart. I was told that it was important to provide our flight information so that our driver would not need to wait unnecessarily. Both of us did this, months before our trip began. My husband and I arrived first, and we... Read more

I arrived in Japan after spending a week in China. My China trip was booked with another company and we had top notch service everyday. Our trip in Japan did not provide the same experience. We booked this trip with another couple, each of us arriving about 3 hours apart. I was told that it was important to provide our flight information so that our driver would not need to wait unnecessarily. Both of us did this, months before our trip began. My husband and I arrived first, and we expected to have to wait for the other couple for our driver to arrive. The driver was texting me as soon as we landed. Regrettably he then had to wait three hours for the other couple. We were then told we would need to pay an additional $10,000 yen because of this. Had Shona paid attention to both of the flight schedules this would not have happened.
Our biggest issue was communication with Shona. I would send her a message via the chat and when I got no response after a day, I called the contact number provided. I had to do this 5 times during the trip as Shona was not responding to my chats. It got so the person manning the contact phone, knew m y voice and would acknowledge me by name. Shon would then respond. The other couple and I sent her chats describing our frustration. Her communication improved but we still had issues. Her communications weren't always clear, a good example was the directions from the train station to our hotel in Osaka. She told us it was a 15 minute taxi ride or bus ride to the hotel, or we could walk it for 20 minutes. We exited the train station and walked quite a distance to the taxi stand and thankfully, our friend put it in our phone gps and we discovered if we had turned right out of the train station the hotel was about 2 minutes from us as it was literally part of the train complex. We shared this information with Shona and it was clear she didn't understand our feedback.

Our hotels all met our expectations. We had one issue when we checked in at our first Tokyo hotel. Our confirmation stated a king room and they said that was not the information the hotel had. We contact the number we were provided and Shona said she would take care of it. I took about 2 and a half hours to get it straightened out.
Our guides Yumi Takahashi, and Hector Julio Bozahelfers were outstanding.
Satomi our guide for the Himeji was a nice person but she didn't have the expertise the other guides had. W commented at the end of the day that she took more pictures than we did of the cherry blossoms and castle. It appeared to us she listened to the other tour groups and then provided us with information.

Our Yanka Historical Walking Tour was not what we expected. The description said lunch was included. Lunch was a glass of sake and three meatballs on a stick. We did three other Magical Trip excursions and they were all far superior to this one.

Our experience should have been stress free, but there were many days in the first two weeks where we were waiting on communication with Shona. I shouldn't have had to call the help line as often as I did. I believe she finally understood our frustration and did improve communication with us during the last of the trip.

Hotel Reviews
The Happo

The staff were terrific. Location was perfect in getting around to the ski lifts and restaurants. The restaurants, Geo's in the hotel was excellent.

Authenticity & Character
Charming ski hotel
Location
Centrally located near the lifts, bus station and restaurants.
Staff
Friendly, and very helpful with whatever we needed.
Cleanliness & Comfort
Rooms are comfortable and clean.
Cerulean Tower Tokyu Hotel
Tokyo

Beautiful hotel with lots of extras.

Authenticity & Character
Location
Very close to lots of restaurants as shopping
Staff
Cleanliness & Comfort
Activity Reviews
Drive to Hakone with Mt. Fuji Tour
Drive to Hakone with Mt. Fuji Tour
Hakone

Yumi our guide did a great job with this experience as it was snowing! Great selection for lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Sake Tasting & Snow Monkey Park Tour (Join-in)
Full Day Sake Tasting & Snow Monkey Park Tour (Join-in)
Nagano

Warm day so we didn't see the monkeys in the springs. A little icy on the trails.

Quality of Experience
Guides, Drivers and Staff
Transport
Yanaka Historical Walking Tour in Tokyo's Old Town
Yanaka Historical Walking Tour in Tokyo's Old Town
Tokyo

Not what we expected. Lunch was to be included and all we got was a drink and three meatballs o a stick

Quality of Experience
Food
Guides, Drivers and Staff
Hiroshima Bar Hopping Food Tour
Hiroshima Bar Hopping Food Tour
Hiroshima

This ended up being about food and the bars. Great choices by the guide.

Quality of Experience
Guides, Drivers and Staff
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Kyoto

Beautiful experience

Quality of Experience
Guides, Drivers and Staff
Hector was a great guide. Very knowledgeable and helpful
Transport
Miyajima Half-day Trip Historical Walking Tour
Miyajima Half-day Trip Historical Walking Tour
Hiroshima

Beautiful day on the island

Quality of Experience
Our guide was flexible as we wanted to walk and experience the island casually.
Guides, Drivers and Staff
Transport
Dress warm for the ferry
Full Day Kobe Hakutsuru Sake Brewery Museum and Himeji Castle Tour
Full Day Kobe Hakutsuru Sake Brewery Museum and Himeji Castle Tour
Osaka

The castle and ground were beautiful with all the cherry blossoms

Quality of Experience
Guides, Drivers and Staff
The guide did not have a lot of information. Driver was fine.
Transport
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Apr 19, 2025

Hi Susan,
Thank you very much for your feedback. It has helped me identify areas for improvement and aspects where I can enhance my service. I will strive to work harder and pay closer attention to service details, especially during busy periods like the cherry blossom season.
Best wishes
Shona

I loved that Luca was able to answer any ques...
Italy | Mar 7 - Mar 14, 2025

Katy
Katy G.
Dallas, TX | Reviewed on Apr 14, 2025

I loved that Luca was able to answer any questions via the WhatUp app at anytime during our trip.

Local specialist: Luca D'Arcangelo
Luca
Luca D'Arcangelo
Local specialist in Rome | Replied on Apr 16, 2025

Thank you Katy!!
Appreciate your kind words and I am truly happy you enjoyed your trip! 😍😍

All the best,
Luca

Fab Four do Japan
Japan | Mar 22 - Apr 5, 2025

Neil
Neil B.
United Kingdom | Reviewed on Apr 14, 2025

All the guides assigned to our group of 4 were excellent, however special mention goes to Mizuho in Kyoto and Cherry in Osaka who were just superb and gelled effortlessly with us.

Sandy’s organisation for the entire trip was second to none and anything asked however small was no problem for her to review or organise.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 21, 2025

Hi Neil ,

Thank you so much for your wonderful feedback!

We’re thrilled to hear that you enjoyed your time in Kyoto and Osaka with Mizuho and Cherry. It’s fantastic to know that they contributed to your experience in such a meaningful way.

We’re also grateful for your kind words about my organization and we’re glad you felt well taken care of.

We look forward to welcoming you back on your next adventure! If there’s anything we can do to make your future visit even more special, please don’t hesitate to let us know.

Warm regards,
Sandy

Patagonia: Where the Wild Whispers and the Sky Roars
Patagonia | Mar 29 - Apr 7, 2025

Christopher
Christopher W.
Ashburn, VA | Reviewed on Apr 14, 2025
Patagonia: Where the Wild Whispers and the Sky Roars "Muy fuerte" doesn't even begin to describe the raw, untamed power of Patagonia. This land of colossal skies and jagged peaks seared itself into my soul, a visceral experience that transcended any travel brochure. Our journey was a symphony of contrasts: cozy refugios echoing with trekkers' tales, luxurious hotels offering respite from the elements, and glamping under a star-drenched canvas. We traversed this breathtaking landscape by... Read more

Patagonia: Where the Wild Whispers and the Sky Roars

"Muy fuerte" doesn't even begin to describe the raw, untamed power of Patagonia. This land of colossal skies and jagged peaks seared itself into my soul, a visceral experience that transcended any travel brochure. Our journey was a symphony of contrasts: cozy refugios echoing with trekkers' tales, luxurious hotels offering respite from the elements, and glamping under a star-drenched canvas.

We traversed this breathtaking landscape by every means imaginable – soaring above it by plane, bumping along rugged roads in private transfers, skimming turquoise waters in zodiacs, swaying atop sure-footed horses, and, most intimately, conquering its trails on foot. Each mode of transport unveiled a new facet of Patagonia's grandeur.

The iconic "W" trek tested our limits, rewarding us with panoramas that defied description. We shared laughter and stories with fellow adventurers, forging bonds strengthened by shared awe. The culinary delights, paired with robust Chilean wines, fueled our bodies and spirits.

Walking on ancient glaciers felt like stepping into a frozen time capsule. We witnessed the "Patagonian Ice Dragon" – a aquatic insect that completes its entire life cycle within glaciers – and held our breath as an avalanche, a distant white thunder, reshaped the mountainside.

Yet, beyond the grand spectacles, it was the subtle, profound moments that truly captivated me. The vast, untainted skies stretching to infinity, the Milky Way ablaze with celestial fire, the quiet satisfaction of conquering challenging trails, and the sheer, sculptural magnificence of Torres del Paine’s granite towers – these were the memories etched deepest.

We didn't encounter a Mylodon, that elusive prehistoric giant, but the pull of Patagonia is undeniable. We'll surely be back!

A word of advice: Don't wait. Experience this wonder while your legs are strong and your spirit is ready to embrace the wild.

A heartfelt thank you to Erin and Dittmar Travel for their impeccable logistics, seamlessly orchestrating a journey that allowed us to fully immerse ourselves in Patagonia's magic. They transformed a dream into an unforgettable reality.

Hotel Reviews
Altiplanico Puerto Natales
Natales

Cozy, warm and close to Puerto Natales. Super friendly staff, great breakfast and dinner. 10/10 would return.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Paine Grande
Puerto Natales, Chile

We are in our late 50's but did not feel out of place among the younger trekkers. Very comfortable and authentic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Grey
Torres del Paine National Park

excellent jumping off point to hike the W. take the catamaran, enjoy a Pisco sour, take a walk on the nearby glacier, visit the suspension bridges

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lago Grey
Torres del Paine

very comfortable, full service hotel just outside TdP. Excellent meals and service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Las Torres Patagonia
Torres del Paine

excellent location to hike to the base towers - 12.5 miles round trip + 3500 feet of gain. . 8 hours. Then return to the comforts of this beautiful hotel and enjoy the home brew (Pienero). The bar in this far away place is a crazy surprise.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Baguales Glamping
Torres del Paine

Glamping at Sierra Baguales is a special place that few tourists get to experience. Incredible landscape, horses, domes, Estancia.

Authenticity & Character
Location
Staff
Thanks so much Trisha ! We are looking forward to coming back to visit your Lodge in the future !
Cleanliness & Comfort
Activity Reviews
Private Multi-Day Program at Estancia Baguales
Private Multi-Day Program at Estancia Baguales
Estancia Los Baguales
Quality of Experience
Guides, Drivers and Staff
Transport
Torres del Paine Full Day Private Tour
Torres del Paine Full Day Private Tour
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to a Patagonian Estancia
Day Trip to a Patagonian Estancia
Chile

Don't miss out on this experience ! Traveling through the fjords by boat was awesome, horses were beautiful, the folks at La Peninsula were extroidinary

Quality of Experience
Guides, Drivers and Staff
Transport
Ice Hike on Glacier Grey
Ice Hike on Glacier Grey
Chile

Zodiacs, hiking, crampons , .... helmets, ... the tour is run by professionals who are keen on safety yet provide an unfettered experience on the ice .

Quality of Experience
Guides, Drivers and Staff
Transport
Grey Glacier Boat Tour (Refugio Grey to Pingo)
Grey Glacier Boat Tour (Refugio Grey to Pingo)
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Trip Briefing at Dittmar Adventures
Trip Briefing at Dittmar Adventures
Puerto Natales
Quality of Experience
Guides, Drivers and Staff
Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Apr 22, 2025

What a review! Thank you so much Chris. I'm just so happy that you and your family had a great time. I wish all travelers were as easy-going as you all, we loved working with you, our guides loved spending time with you, and you are welcome back anytime. Thanks for trusting us, your program was similar to what I would do if I were to plan a trip for myself. Sending our best to you and your family.

Erin & the team at Dittmar Adventures

A 5 star scale is not sufficient to rate our epic journey to Norway.
Norway | Aug 2 - Aug 11, 2024

Jodi
Jodi H.
Newark, NJ | Reviewed on Apr 14, 2025
A 5 star scale is not sufficient to rate my experience planning a trip to Norway with Mathia! I sought an off-the-beaten path, stunning, relaxing, reinvigorating adventure with my teenage son. After being told by Norwegians and American friends who had traveled to the quieter Northern regions that our desire to explore up there in a relatively short trip was ambitious and that the weather would be risky, But Mathia inspired me to trust his love for the region and orchestrated an itinerary... Read more

A 5 star scale is not sufficient to rate my experience planning a trip to Norway with Mathia! I sought an off-the-beaten path, stunning, relaxing, reinvigorating adventure with my teenage son. After being told by Norwegians and American friends who had traveled to the quieter Northern regions that our desire to explore up there in a relatively short trip was ambitious and that the weather would be risky, But Mathia inspired me to trust his love for the region and orchestrated an itinerary that captured exactly what we were seeking...and more! Of course it's impossible to see everything that this otherworldly country has to offer, but I know we used every day well, without having to skim through a landscape that must not be rushed. When I made a mistake in booking a flight, Mathia heroically and selflessly adjusted the plan at the 11.9th hour and we didn't miss a beat. I have ZERO regrets about how we spent our time. We felt well taken care of by innkeepers and adventure guides known to Mathia. We tasted the local flavors. We fell into the rhythms of the midnight sun. I will forever be grateful for Mathia for making this dream trip possible and would trust him again in a heartbeat!

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Apr 15, 2025

Dear Jodi,
Thank you very much for your amazing review.
It has been a true pleasure organizing this trip for you and your son. I especially loved the opportunity to share the beautiful region I call home—Vesterålen—with you. It's always special when guests get to truly experience the magic of this place, and I’m so happy you did. Our cooperation throughout the planning process was exciting, and getting to meet in person during their stay—twice—was absolutely lovely. Wishing you and her family all the very best, and I hope Vesterålen will welcome you back again soon. :)
Best Regards
Mathia

Best Trip Ever Thanks to Leny
Japan | Apr 4 - Apr 13, 2025

Dania
Dania K.
Italy | Reviewed on Apr 14, 2025
My trip to Japan was extraordinary because of Leny.
Hee daily follow up was so useful
Leny knew exactly what I had in mind. The hotels choices were excellent & a few footsteps away from restaurants and services.
Traveling by trains & navigating huge stations with lots & lots of crowds can be pretty intimidating but the detailed maps Leny provided made it very easy to do this.
The guide in Tokyo was excellent giving me detailed historical information about the shrines & shintos we...
Read more

My trip to Japan was extraordinary because of Leny.
Hee daily follow up was so useful
Leny knew exactly what I had in mind. The hotels choices were excellent & a few footsteps away from restaurants and services.
Traveling by trains & navigating huge stations with lots & lots of crowds can be pretty intimidating but the detailed maps Leny provided made it very easy to do this.
The guide in Tokyo was excellent giving me detailed historical information about the shrines & shintos we visited & came prepared with charts to explain the differences between shrines & shintos.
Marco the photographer was amazing choosing all the perfect locations for an excellent photo shoot.
My guide to Nara did a lot of research & came prepared with sheets & charts. I found this very sweet. Shows the real Japanese ethics & dedication to work.
Thank you Leny for creating the best travel plan for me & for making my first trip to Japan unforgettable.
You are the best!

Hotel Reviews
Shibuya Stream Excel Hotel Tokyu
Tokyo

The stay at Shibuya Stream Excel Hotel Tokyu in Tokyo was excellent. The location was superb, being close to everything I wanted to explore.

Cross Hotel Osaka
Osaka

My experience at Cross Hotel Osaka was wonderful. The hotel's location was perfect, allowing easy access to various attractions and shopping areas. The accommodation was very comfortable and extremely clean.

高野山 真田坊 蓮華定院 -Koyasan Sanadabo Rengejoin-
Kota

Staying at 高野山 真田坊 蓮華定院 -Koyasan Sanadabo Rengejoin- was an exceptional experience. It was my favorite part of the entire trip, with the serene temple setting providing a unique and peaceful atmosphere. The temple stay in Koyasan was a highlight of my Japan trip.

Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Apr 15, 2025

Hi Dania,

Thanks so much for sharing your experience with me—I’m really happy to hear the trip turned out to be everything you hoped for! My goal is not just to book authentic experiences but also to help make Japan easier to navigate and more enjoyable overall.

I truly appreciate you letting me be part of your journey, and I’d love to help again someday :)

Best regards,
Leny

Wow, top two trips of my life!
Costa Rica | Mar 29 - Apr 7, 2025

Joan
Joan l.
Denver, CO | Reviewed on Apr 14, 2025
Wow, top two trips of my life! Everything we were interested in, it was accommodated for. We stayed at lovely hotels, were safe the whole time as well had memorable experiences. As someone who has a lot of more traveling to do in her life, I will continue to book with Kim Kim! Thank you for a wonderful family trip! Read more

Wow, top two trips of my life! Everything we were interested in, it was accommodated for. We stayed at lovely hotels, were safe the whole time as well had memorable experiences. As someone who has a lot of more traveling to do in her life, I will continue to book with Kim Kim! Thank you for a wonderful family trip!

Hotel Reviews
Hotel Los Lagos Spa & Resort
La Fortuna

Nothing beats the rooms in 203, the view and listening to the birds early in the morning. Food was excellent and the thermals were lovely. The hotel staff were wonder.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio

Top rated hotel! Great personality, great food, accessible. You can tell the staff is treated well based on the culture. Loved the pools, and the ability to watch the wildlife every day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Apr 14, 2025

Wow, thank you so much for your kind words! I'm truly happy to hear it was one of your top trips ever. It was a joy to help plan your family adventure—wishing you many more amazing journeys ahead!

Thank you for a lifetime of memories!
Finland | Apr 6 - Apr 11, 2025

B
Bethany G.
Brookhaven, GA | Reviewed on Apr 14, 2025
We had the best experience planning our trip with Moonika. She was helpful and even when we had to push out the trip by 6 weeks because of passport delays it was seamless. During our trip the guides and activities booked were perfect. We enjoyed our northern light tour, dog sledding with bear hill, reindeer sleigh ride with beyond arctic and ice fishing/orienteering with Nordic odyssey. Our accommodations were super nice, at great locations to city center for restaurants and shopping. I... Read more

We had the best experience planning our trip with Moonika. She was helpful and even when we had to push out the trip by 6 weeks because of passport delays it was seamless. During our trip the guides and activities booked were perfect. We enjoyed our northern light tour, dog sledding with bear hill, reindeer sleigh ride with beyond arctic and ice fishing/orienteering with Nordic odyssey. Our accommodations were super nice, at great locations to city center for restaurants and shopping. I am thankful for the lifetime of memories that were made. Thank you KimKim for a memorable adventure. Will definitely use this company on our next adventure!

Hotel Reviews
Arctic Light Hotel
Rovaniemi

Lovely hotel, fabulous location and great rooms!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nova Skyland Hotel
Rovaniemi

Lovely hotel, great accommodation and great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Family Husky Safari
Family Husky Safari
Rovaniemi
Quality of Experience
Guides, Drivers and Staff
Transport
Flexible Northern Lights Hunting
Flexible Northern Lights Hunting
Rovaniemi
Quality of Experience
Guides, Drivers and Staff
Transport
Reindeer Safari in the Nature of Lapland
Reindeer Safari in the Nature of Lapland
Rovaniemi
Quality of Experience
Guides, Drivers and Staff
Transport
Snowshoeing and Ice Fishing Adventure
Snowshoeing and Ice Fishing Adventure
Rovaniemi
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Apr 18, 2025

Thank you Bethany! I'm glad to hear you had a good time on your trip with us and enjoyed all the tours and accommodations.
All the best,
Moonika

Sydney & Cairns Australia
Australia | Mar 27 - Apr 7, 2025

Greg
Greg A.
Minneapolis, MN | Reviewed on Apr 14, 2025
*QTBondi- Sydney trendy hotel & area
*Majestic Express Dinner Cruise- go early & enjoy the harbor boardwalk! Upgraded to a different cruise - lovely experience- best views are from the upper outdoor deck! Dining room was quite noisy- outdoor was quiet and comfortable!
*Pacific Hotel- Cairns Australia
Excellent! Lovely hotel right in the heart of the area. Walking distance to markets, restaurants & the harbor!
*Full Day-Ocean Free- sailing & snorkel!
Ocean free is the best! ...
Read more

*QTBondi- Sydney trendy hotel & area
*Majestic Express Dinner Cruise- go early & enjoy the harbor boardwalk! Upgraded to a different cruise - lovely experience- best views are from the upper outdoor deck! Dining room was quite noisy- outdoor was quiet and comfortable!

*Pacific Hotel- Cairns Australia
Excellent! Lovely hotel right in the heart of the area. Walking distance to markets, restaurants & the harbor!

*Full Day-Ocean Free- sailing & snorkel!
Ocean free is the best! The crew was exceptional- the sail was exceptional! Sail out 1.5 hours to the Great Barrier Reef for snorkeling (safe & fun) ! Tour Green Island- beautiful! Sail, snorkel & island exploration are at your own pace - excellent! Crew encouraged everyone to do what they felt most comfortable with. We are 69 years old and did everything with ease! This is a trip not to be missed! Definitely a highlight!
Note: snorkeling water was a little murky & the current was strong but worth every minute !

*Daintree Cape Tribulation- full day tour.
Hotel pick up- small group- this tour has it all!
Scenic route- beautiful! Guided rainforest tour! Cape tribulation - where the rainforest meets the reef- short walk & beautiful view!
Lunch, ice cream, ferry ride, river cruise!
The highlight of this tour is the rainforest tour & the people you will meet! Your guide stays with the group all day and is very knowledgeable about the area! Go & enjoy!

**ALL private cars and transports were on time & exceptional vehicles & drivers!
**ALL flights were on time!

Kim Kim did a good job planning & providing us with the adventure we wanted. Definitely would use them again for future trips!

Hotel Review
Pacific Hotel Cairns
Cairns
Authenticity & Character
Location
Walking distance to everything we did!
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Ocean Free (from Hotel)
Full Day Ocean Free (from Hotel)
Cairns
Quality of Experience
Guides, Drivers and Staff
Great crew!
Transport
Full Day Daintree Cape Tribulation (was & 4WD Bloomfield)
Full Day Daintree Cape Tribulation (was & 4WD Bloomfield)
Australia
Quality of Experience
Food
Guides, Drivers and Staff
Driver was very well informed and shared his knowledge about the area !
Transport
Sydney Private Transfer Airport to  Hotel
Sydney Private Transfer Airport to Hotel
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Cairns Private Transfer Cairns Hotel to Airport
Cairns Private Transfer Cairns Hotel to Airport
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Magistic Express Dinner Cruise
Magistic Express Dinner Cruise
Sydney

Views are incredible! Dining room is a bit noisy - go to the upper deck to enjoy the quiet and exceptional views of the harbor!

Quality of Experience
Food
Sydney Private Transfer Hotel to Airport
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Cairns Private Transfer Airport to Cairns Hotel
Cairns Private Transfer Airport to Cairns Hotel
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Apr 18, 2025

Thanks for all this wonderful feedback Greg. I am so glad you enjoyed your trip! It was fun working with you!

Ruth

Croatia Experience
Croatia | Mar 29 - Apr 6, 2025

Krista
Krista B.
Newark, NJ | Reviewed on Apr 14, 2025
Bruno was fantastic to work with . Having an in country contact on local time made a world of difference. He proactively reached out on a daily basis to check in, reconfirm plans for the following day, and when our flights leaving the country were canceled- he offered to help us if need be with additional arrangements! White glove service all the way! Read more

Bruno was fantastic to work with . Having an in country contact on local time made a world of difference. He proactively reached out on a daily basis to check in, reconfirm plans for the following day, and when our flights leaving the country were canceled- he offered to help us if need be with additional arrangements! White glove service all the way!

Hotel Reviews
Best Western Premier Hotel Astoria
Zagreb

Good location, spacious rooms, nice service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Hotel Santa Lucia
Split

Beautiful location in main plaza outside old city walls. Great staff and restaurant/bar on site.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel More
Dubrovnik

Beautiful location on Adriatic - located a bit further outside the hustle of Dubrovnik Old town, but transportation easy in/out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Zagreb - Arrival Day & Sightseeing
Zagreb - Arrival Day & Sightseeing
Zagreb
Quality of Experience
Guides, Drivers and Staff
Transport
Ljubljana and Lake Bled (one Day Trip from Zagreb)
Ljubljana and Lake Bled (one Day Trip from Zagreb)
Zagreb

Our guide Mario was fantastic-great conversationalist.

Quality of Experience
Guides, Drivers and Staff
Transport
Split Walking Tour with a visit to Diocletian Palace
Split Walking Tour with a visit to Diocletian Palace
Split

Very knowledgeable guide who understood history and provided great information for local restaurants and things to see outside tour

Quality of Experience
Guides, Drivers and Staff
Transport
Pelješac penisula and Ston- triple atraction.
Pelješac penisula and Ston- triple atraction.
Split
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Walking Tour of Dubrovnik Old Town
Private Guided Walking Tour of Dubrovnik Old Town
Dubrovnik

Our guide Kim was fantastic, she was a local living in the old city. Very knowledgeable and gave us many tips for restaurants and things to do outside of walking tour

Quality of Experience
Guides, Drivers and Staff
Transport
Goodbye Dubrovnik
Goodbye Dubrovnik
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Apr 14, 2025

Hi Krista,

I'm glad to hear that you had a great time in Croatia.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia.
It was a pleasure to arrange the trip for you.
Hope you took some lifelong memories from Croatia and that I will see you next year ;)

Hope to stay in touch!

Many regards.

Bruno

We had an amazing trip to Morocco thanks to H...
Morocco | Apr 9 - Apr 12, 2025

A
Alexa C.
Newark, NJ | Reviewed on Apr 14, 2025

We had an amazing trip to Morocco thanks to Hamza and his crew. I would 10/10 recommend booking with them. They were so attentive and knew so much about what to do. Thank you for making our trip amazing!

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Apr 14, 2025

Hi Alexa,

Thank you for your kind words! It truly means a lot to hear that you had an amazing trip. We loved being part of your journey through Morocco, and I’ll be sure to share your feedback with the entire team. We’re so glad we could help make it special!

We wish you many more unforgettable adventures ahead, and we’d be honored to welcome you back anytime.

Warm regards,
Hamza

Our Driver Mohd Jbaari was very good. He was ...
Morocco | Mar 29 - Apr 10, 2025

G
Gita M.
Seattle, WA | Reviewed on Apr 14, 2025
Our Driver Mohd Jbaari was very good. He was accommodating and was well informed about our activities. He was willing to listen to our requests if we had any and managed all our travels very efficiently. Some of the guides were lazy and kept repeating the same information again and again. Our guide in Rabat was not very good. As it was Eid the day we were in Rabat he finished the tour very quickly and said he was not to blame for the short tour, He could have taken us to some other spots... Read more

Our Driver Mohd Jbaari was very good. He was accommodating and was well informed about our activities. He was willing to listen to our requests if we had any and managed all our travels very efficiently. Some of the guides were lazy and kept repeating the same information again and again. Our guide in Rabat was not very good. As it was Eid the day we were in Rabat he finished the tour very quickly and said he was not to blame for the short tour, He could have taken us to some other spots like public gardens instead of just shrugging his responsibility. Our guide in Marrakesh was very arrogant. And one thing we all noticed was none of the guides were happy to take us to the shops we wanted to go to but wanted to take us to shops they suggested.

Hotel Review
Euphoriad
Rabat

Very well appointed riad but needs brighter lighting in the rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private transfer from Casablanca Airport to Rabat via Casablanca City
Private transfer from Casablanca Airport to Rabat via Casablanca City
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Guided Tour in Rabat
Morning Guided Tour in Rabat
Morocco
Quality of Experience
Guides, Drivers and Staff
The guide was very lazy
Transport
Morning Guided Tour in Chefchaouen
Morning Guided Tour in Chefchaouen
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Guided Tour in Casablanca
Morning Guided Tour in Casablanca
Morocco

Abdulla was very well informed and made our tour very interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Jun 21, 2025
Hi Gita, Thanks a lot for your invaluable words. While I'm pretty sure we deserve more than a 3.5-star, I'm glad for your comments. It was so good working with you and helping you enjoy a memorable trip in our beautiful land. It's nice to hear that Mohamed has been a good companion for the whole journey, not just a driver. Regarding the visit to Rabat, I totally understand your feelings. Guided tours on an Eid (religious holiday) are always challenging, especially in the capital, where the... Read more

Hi Gita,

Thanks a lot for your invaluable words.

While I'm pretty sure we deserve more than a 3.5-star, I'm glad for your comments. It was so good working with you and helping you enjoy a memorable trip in our beautiful land. It's nice to hear that Mohamed has been a good companion for the whole journey, not just a driver.

Regarding the visit to Rabat, I totally understand your feelings. Guided tours on an Eid (religious holiday) are always challenging, especially in the capital, where the king is always based. The guide did, by the way, everything possible so you can enjoy the maximum possible. But your point is clear and understandable.

On the other hand, the guide in Marrakech did what should just be done. The guide called me on the exact day when you had the visit with him, sharing with me that you wanted to visit a place outside of the visit's plan and outside of the Medina. Since you were 6 travelers, the guide had to focus on the visit first, knowing that he said he could take you to the place you asked for immediately after the visit.

Well, thanks a lot again for being such a nice traveler. I hope to work again with you and provide another unique experience!

Wishing you all the best.
Hakim

I could not have been happier with our tour t...
Indonesia | Mar 30 - Apr 9, 2025

Tracey
Tracey L.
Seattle, WA | Reviewed on Apr 14, 2025
I could not have been happier with our tour that Yuqqa Macdalena planned for my friends and I! We toured through Java and Bali for 11 days and saw so many magical places including waterfalls, sunrises, mountains, craters, sunsets, temples. We traveled by train and traveled by car. Yuqqa’s guidance was so valuable we felt secure in every situation. Our driver, Agung Ardika, made sure that we arrived at every activity in time and he gave us information about the area we were in and he stopped... Read more

I could not have been happier with our tour that Yuqqa Macdalena planned for my friends and I! We toured through Java and Bali for 11 days and saw so many magical places including waterfalls, sunrises, mountains, craters, sunsets, temples. We traveled by train and traveled by car. Yuqqa’s guidance was so valuable we felt secure in every situation. Our driver, Agung Ardika, made sure that we arrived at every activity in time and he gave us information about the area we were in and he stopped at areas of interest to us. We had many lovely guides and were pleased with each of them.

Hotel Reviews
The Phoenix Hotel Yogyakarta - MGallery Collection
YOGYAKARTA

We loved this hotel, great staff, location and food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lava View Lodge Hotel

Perfect location for our Mount Bromo hike.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Artha Cottages Tumpak Sewu
Lumajang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aston Jember Hotel & Conference Center
Jember
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ketapang Indah Hotel
Banyuwangi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taman Sari Bali Resort & Spa
Pemuteran

This was an amazing location. We had a private villa with our own pool and fountains with koi swimming around in the pond. Birds visited the garden throughout the day, this was a peaceful bonus to our stay. The rooms were spacious, beautiful, and elegant. We were blown away when they told us that the entire garden was our space. We would all love to come back to this exceptional location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nadira Bali Resort & Villa

Such a beautiful location, we arrived when the clouds broke open and gave us a good dousing with mountain rain! The rooms were lively as was the pool! The staff greeted us with umbrellas and fresh juice! Beautiful area. The food was lovely, staff wonderful, just amazing.

Authenticity & Character
Location
Lol
Staff
Cleanliness & Comfort
Local specialist: Yuqqa Macdalena
Yuqqa
Yuqqa Macdalena
Local specialist in Bali, Indonesia | Replied on Apr 16, 2025
Hello Tracey, Thank you so much for your kind words! I'm thrilled to hear that you and your friends had such a magical time exploring Java and Bali 🌿✨ It was a real joy planning your trip, and I’m glad you felt well taken care of throughout. I’ll definitely pass your lovely feedback on to Agung and the rest of the team! If Indonesia calls you again—perhaps to off-the-beaten-path gems like Sumatra, Sulawesi, Lombok, Komodo or Sumba—or another Java & Bali trip, I’d be more than happy to... Read more

Hello Tracey,

Thank you so much for your kind words! I'm thrilled to hear that you and your friends had such a magical time exploring Java and Bali 🌿✨

It was a real joy planning your trip, and I’m glad you felt well taken care of throughout. I’ll definitely pass your lovely feedback on to Agung and the rest of the team!

If Indonesia calls you again—perhaps to off-the-beaten-path gems like Sumatra, Sulawesi, Lombok, Komodo or Sumba—or another Java & Bali trip, I’d be more than happy to help you plan another unforgettable adventure.

Wishing you a wonderful day!

Sunny greetings from Bali,
Yuqqa

We enjoyed our trip to Japan very much and El...
Japan | Mar 27 - Apr 7, 2025

A
Anthony S.
Canada | Reviewed on Apr 14, 2025
We enjoyed our trip to Japan very much and Eleanor provided excellent service. Eleanor provided good feedback and was flexible in making arrangements. Japan is beuatiful and it may be the most orderly and polite society we have ever encountered. We caugyt the cherry blossoms in several cities and the food was extraordinary. Read more

We enjoyed our trip to Japan very much and Eleanor provided excellent service. Eleanor provided good feedback and was flexible in making arrangements. Japan is beuatiful and it may be the most orderly and polite society we have ever encountered. We caugyt the cherry blossoms in several cities and the food was extraordinary.

Hotel Reviews
Hotel New Otani Tokyo The Main
Tokyo

The New Otani was a lovely hotel with all the amenities. The breakfast was good but it would have been nice if the food changed periodically during the stay.

Authenticity & Character
Location
Well located but needed to walk 30-40 minutes to most place or take subway which was 10 min walk.
Staff
Cleanliness & Comfort
Nazuna Kyoto Tsubaki St.
Kyoto

Great place and loved the accomodations and breakfast was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swissotel Nankai Osaka
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
was noisy and there continued to be construction above room at all hours even though we complained.
Activity Reviews
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Tokyo

We drove out to see Mount Fuji and take a boat cruise but because of the overcast weather, we couldn't see fuji and wasn't worthwhile going on lake so a bit of an underwhelming day particularily since we had a long drive each way.

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka

Was fun but probably would have benn better at beginning of tour as had already tried many of foods we tasted.

Quality of Experience
Guides, Drivers and Staff
Transport
Tea Ceremony in Kyoto FLOWER TEAHOUSE
Tea Ceremony in Kyoto FLOWER TEAHOUSE
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Private Fushimi Inari Hidden Hiking Tour
Private Fushimi Inari Hidden Hiking Tour
Kyoto

One of our highlights. Amazing hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tokyo City Tour with Culture & Life
Full Day Tokyo City Tour with Culture & Life
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Arashiyama Bamboo Grove, Sagano Scenic Railway & Tenryuji Temple
Arashiyama Bamboo Grove, Sagano Scenic Railway & Tenryuji Temple
Kyoto

This was amazing. Great pictures and wonderful day

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Kyoto to Osaka via Nara
Transfer from Kyoto to Osaka via Nara
Japan

Nara was great and trip was fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Apr 14, 2025

Thank you for your thoughtful review! I still feel glad to have worked with you for a wonderful trip, even though it's been days since you returned home. All the detailed feedback per each activity and hotel are much more helpful - They are really treasures for me!

I truly appreciate your recommendation and would love to assist you with any future adventures!

I worked with Michele to plan our trip to New...
New Zealand | Mar 31 - Apr 7, 2025

Joan
Joan B.
Chicago, IL | Reviewed on Apr 14, 2025
I worked with Michele to plan our trip to New Zealand. She did a great job including all the things we enjoyed. We love the outdoors and she set up some beautiful hiking and a fantastic day biking through the wineries. I would definitely use Kim Kim travels again to plan any future trips Read more

I worked with Michele to plan our trip to New Zealand. She did a great job including all the things we enjoyed. We love the outdoors and she set up some beautiful hiking and a fantastic day biking through the wineries. I would definitely use Kim Kim travels again to plan any future trips

Hotel Reviews
Acacia Cliffs Lodge
taupo

Acacia lodge was fantastic. It only had 6 rooms and we enjoyed our private deck with great view of Lake Taupo. The cooked breakfast and nightly appetizers were a nice bonus. Our room and the entire lodge was comfortable and beautiful. Loved the host. They gave us everything we needed but they also respected our privacy

Authenticity & Character
Very unique. Beautifully remodeled with awesome grounds
Location
Away from all the crowds but a very short drive to everything
Staff
Host were very friendly. Helpful with suggestions for activities and restaurants. Cooked a great breakfast!
Cleanliness & Comfort
Our room was spotless and extremely comfortable
Novotel Auckland Airport
Auckland

We could literally walk to the airport. It was steps away. So convenient

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art Deco Masonic Hotel
Napier

The Art Deco Masonic Hotel had a great location right in town, which was really convenient. While I was happy with the stay, it didn't stand out as anything extra special, but overall it was a pleasant experience.

Activity Reviews
Gannet Safaris
Gannet Safaris
New Zealand

This was an unexpected surprise. The scenery was stunning. Only way to see this area is on a tour.

Quality of Experience
O
Guides, Drivers and Staff
Transport
Picked us up at our hotel. Very convenient
Explore the Waitomo Glow Worm Caves
Explore the Waitomo Glow Worm Caves
New Zealand

The Waitomo Glow Worm Caves were a bit underwhelming for me. I might be biased because I've experienced a similar cave in Italy that was much better. While the cave itself was unique, I probably wouldn't highly recommend it to others.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Apr 14, 2025

Thanks so much for your review and feedback Joan and I really enjoyed seeing your photos too.
It was a pleasure working with you to put this trip together and I am so glad everything worked out for you and the weather was pleasant in April, our early Autumn season which i think is a great time to visit New Zealand.
Happy future travels with Kimkim!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.