Kimkim Trip Reviews

4.8
Based on 20,223 ratings
Read 20,223 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

South Viet Nam Birthday Trip
Vietnam | Nov 1 - Nov 10, 2023

B
Barbara R.
Seattle, WA | Reviewed on Nov 30, 2023
My girl friend and I celebrated turning 70 and 75 with a vacation to South Viet Nam. We happened upon the website for Kimkim and liked the itenarary. It included a variety of locations and activities in each. The variety of siteseeing, walking and hiking, bike riding, and time on boats gave us a real feel for the country. Out guides and drivers provided on-time pick-ups and interesting information. Our guides participated in our activities, too. This gave us a chance to constantly interact... Read more

My girl friend and I celebrated turning 70 and 75 with a vacation to South Viet Nam. We happened upon the website for Kimkim and liked the itenarary. It included a variety of locations and activities in each. The variety of siteseeing, walking and hiking, bike riding, and time on boats gave us a real feel for the country. Out guides and drivers provided on-time pick-ups and interesting information. Our guides participated in our activities, too. This gave us a chance to constantly interact with a local. I highly recommend Kimkim for first-time travelers to Viet Nam.

Hotel Reviews
Sunrise Central Hotel
Ho Chi Minh City
Authenticity & Character
Location
Close to activities, comfortable room.
Staff
Cleanliness & Comfort
Vinh Long homestay
Authenticity & Character
Location
Staff
Cleanliness & Comfort
West Can Tho hotel
Can Tho

Very nice accommodations. Nice massages there, too!

Authenticity & Character
Location
Close to ocean, walk to town.
Staff
Cleanliness & Comfort
Phu Quoc Eco Beach

Lovely cottage overlooking the ocean. Nice massages, too!

Authenticity & Character
Location
Walk to town, nice scenery.
Cleanliness & Comfort
National Park Guest room

All of our accommodations were fine.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 HCM City - Cu Chi tunnels
HCM City - Cu Chi tunnels
Ho Chi Minh City

This was probably the most memorable historical part of the trip. I was in college during the Viet Nam war so seeing this site was moving for me.

Quality of Experience
Food
My being a vegetarian was accommodated everywhere we went! Thank you!
Guides, Drivers and Staff
Transport
Ho Chi Minh City - Vinh Long - Cycling
Ho Chi Minh City - Vinh Long - Cycling
Ho Chi Minh City

We cut our bicycle trip short as the terrain was difficult to ride on. But we enjoyed the time we rode.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Vinh Long - Can Tho (Cycling)
Vinh Long - Can Tho (Cycling)
Vietnam
Quality of Experience
See
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City - Cat Tien National Park
Ho Chi Minh City - Cat Tien National Park
Vietnam
Quality of Experience
Lol
Food
Guides, Drivers and Staff
Transport
Can Tho - Cai Rang Floating Market - Speed boat to Phu Quoc
Can Tho - Cai Rang Floating Market - Speed boat to Phu Quoc
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cat Tien National Park - transfer back to Ho Chi Minh city
Cat Tien National Park - transfer back to Ho Chi Minh city
Vietnam

Our hike was long as we got just over half way and had to turn around due to deep mud on the path. We saw gibbons and tracks of several animals.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Nov 30, 2023

Hi Barbara & Shanna,

Thank you much for your review and I'm very happy when you both enjoyed the trip with us. The pictures look interesting! I hope to see you again on your next trip to Vietnam and South-East Asia!

Wish you all the best in life!

Best,
Minh

A little rocky
Guatemala | Nov 19 - Nov 27, 2023

N
Natalie G.
Canada | Reviewed on Nov 30, 2023
Most of our trip was absolutely amazing, Francisco was an amazing guide who took us on a bike tour of Antigua and Pacaya Volcano (I do not recommended doing the bike tour unless you are an experienced biker). Francisco even sought out last minute accommodations when we had an unexpected emergency. Lake Atitlan was also an amazing experience at Isla Verde with our guide Sebastian. It was a beautiful place, and many travellers told us that they visit once a year. Things did get a little... Read more

Most of our trip was absolutely amazing, Francisco was an amazing guide who took us on a bike tour of Antigua and Pacaya Volcano (I do not recommended doing the bike tour unless you are an experienced biker). Francisco even sought out last minute accommodations when we had an unexpected emergency.

Lake Atitlan was also an amazing experience at Isla Verde with our guide Sebastian. It was a beautiful place, and many travellers told us that they visit once a year.

Things did get a little rocky when we left Lake Atitlan, we left at the time arranged by Matt with our driver, but we missed our flight to Flores. Matt tried to make us pay for a hotel in Guatemala City as well as pay for a new plane ticket, even though each step of the trip had been planned by him and missing the flight wasn't our fault.

Once we did get to Flores, we explored Tikal which was definitely worth the flight and long car ride into the park.

My only other complaint was that some of the meals that we pre-paid for with the tour, we ended up having to pay for twice which was a pretty frustrating.

Hotel Reviews
Hotel Peten
Flores
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Isla Verde
Santa Cruz la Laguna

Beautiful views, it's right on the lake and the restaurant was a great place with amazing food each night. Be prepared for a climb, and know that the spiders are harmless.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Antigua
Antigua

Room 18 was a little iffy, but the staff moved us to a new room almost right away.

Authenticity & Character
Location
All of the shops and restaurants were in walking distance.
Staff
Cleanliness & Comfort
Local specialist: Matt Hartell

Three passes Trek
Nepal | Oct 30 - Nov 25, 2023

Nicklas
Nicklas D.
Germany | Reviewed on Nov 29, 2023

Good organization and quick communication. I was very pleased

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Nov 30, 2023

Hi Nicklas D.,
Thank you so much for taking the time to write a review and sharing your experience with us. It is great to hear that you are happy with the service provided by our team. I will look forward to welcoming you to Nepal again in the near future for your next trip.

Best regards,
Ngima (NMMT Family)

This trip to New Zealand was just amazing!
New Zealand | Nov 19 - Nov 28, 2023

J
Judah J.
Los Angeles, CA | Reviewed on Nov 29, 2023
This trip to New Zealand was just amazing! We had an incredible time driving all around the North and South Islands of NZ. Everywhere we looked, there was another breathtaking vista all around, with mountains, lakes, fjords, sheep and livestock, and so much greenery.
All the kimkim-booked excursions and accommodations made the trip so much easier to manage day-to-day, with all the details already looked-after and sorted. A particular highlight was the fly-cruise-fly excursion to Milford...
Read more

This trip to New Zealand was just amazing! We had an incredible time driving all around the North and South Islands of NZ. Everywhere we looked, there was another breathtaking vista all around, with mountains, lakes, fjords, sheep and livestock, and so much greenery.
All the kimkim-booked excursions and accommodations made the trip so much easier to manage day-to-day, with all the details already looked-after and sorted. A particular highlight was the fly-cruise-fly excursion to Milford Sound from Queenstown—I'll remember those views and that experience for the rest of my life!

Hotel Reviews
Galaxy Boutique Hotel Tekapo
Lake Tekapo

Wow!! This hotel was exceptional. The views of Lake Tekapo were stunning, and the hotel itself was beautifully designed. (Our room had a skylight that's designed for star-gazing at night!) Included breakfast could be taken in-room, which we opted for. Delicious and a great way to start the day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PurePod Kapiti Coast (Kokomea)
Peka Peka

Views and surroundings were stunning. The food provided was really good too, though it does require cooking on your own. The instructions for how to find the parking lot were a bit challenging to decipher, as road construction has since finished, and the directions were outdated. We did eventually find where to park, and then the 10-minute hike commenced... For the adventurous!

Authenticity & Character
Location
Cleanliness & Comfort
Ruapehu Country Lodge
Ruapehu

This charming B&B near Tongariro National Park (45-60 mins' drive) was a fabulous place to stay for 1 night on our trip. B&B owners Bernie and Marie were as warm as can be, and the property is clean, beautiful, and quiet. There are 4 rooms total, so even at "full capacity," it never felt like there were other guests looming over us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Rotorua

The free guided tour at 10:30am was great, and I'd highly recommend everyone gets there in time to join it. The property is quite large, and having a guide to walk through it and explain everything was really helpful, from a scientific and cultural perspective. The mud baths were also really fun.

Quality of Experience
Guides, Drivers and Staff
Tekapo Springs - StarGazing
Tekapo Springs - StarGazing
Lake Tekapo

In one of the world's star-gazing capitals, it makes sense to take advantage! We were blessed with a clear night, and the telescope-viewing was a great way to see multiple constellations and planets before getting into the hot pools to do some more star-gazing while soaking away the day :)

Quality of Experience
Guides, Drivers and Staff
Pre-Sunset Guided Walk
Pre-Sunset Guided Walk
New Zealand

Stuart & his team leading this walk through Tongariro National Park were great. We had nice convos with others in our group, and the guided walk was somewhere between a walk and a hike. The views for those 2 hours, as the sun set, were just spectacular.

Quality of Experience
Guides, Drivers and Staff
 Pō combo (Guided Experience + Indigenous Evening Experience)
Pō combo (Guided Experience + Indigenous Evening Experience)
Rotorua

This was a very special way to experience some Maori culture while in New Zealand. It was informative and entertaining, and the venue includes numerous geysers to view, too.

Quality of Experience
Food
Guides, Drivers and Staff
Glowworm Paddle Board Tour
Glowworm Paddle Board Tour
Rotorua

This was so much fun! The guides were really warm and understanding of everyone's physical abilities, the kayaking was not too challenging, and the glow worms were really cool to see up-close.

Quality of Experience
Guides, Drivers and Staff
Transport
National Hatchery
National Hatchery
Rotorua

Such a great way to see Kiwi up close and also support conservation in NZ!

Quality of Experience
Guides, Drivers and Staff
unavailable at the moment Kayak Taupo - Maori Rock Carvings
unavailable at the moment Kayak Taupo - Maori Rock Carvings
New Zealand

To start, this was a challenging kayak experience. Pros: Lake Taupo is a beautiful place to kayak. The water, on our morning, wasn't *too* rough, but it was definitely windy, which made for a challenging rowing experience, and it's not a short one. We spend more than an hour each way paddling. Cons: Firstly, our operator Liz was verbally and visibly annoyed with us that we didn't arrive 15 minutes early, which was never communicated on our itinerary nor the activity voucher. Additionally, she constantly belittled and corrected a new hire on her own team who was clearly in training when accompanying our group. Moreover, she continued to yell at other tourists from Taiwan, whom she thought were tiring out too quickly or not following her shouted instructions to keep up with the group. She actually had them turn back with another guide 1/3 into our trip, which made us think that if we didn't strain ourselves to "keep up," she'd turn us back too. Overall, she was a real detraction from the experience, and I think kimkim & Once Upon A Trip should be aware of all the above when continuing to send tourists to this operator.

Quality of Experience
Guides, Drivers and Staff
Fly Cruise Fly – Queenstown to Milford Sound
Fly Cruise Fly – Queenstown to Milford Sound
Queenstown (NZ)

This was the highlight of our whole trip. The fly-cruise-fly package was perfect for seeing Milford Sound and the surrounding fjords/mountains/lakes, and it was well worth the money and time. An absolute must-do if visiting the Queenstown area.

Quality of Experience
Guides, Drivers and Staff
Transport
There was a booking error for our pickup, but the excursion operator rectified it when we called.
Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Replied on Dec 06, 2023

Hey Judah,
Thank you so much for this very detailed testimonial which is obviously really helpful. We will pay a specific attention to the kayak activity in Taupo to make sure our clients are well satisfied which so far has been the case but thanks a lot for the feedback and warning.
You have been a pleasure to deal with as you were really open to my suggestions, happy to read you loved this trip
Franck

We enjoyed our trip to the fullest!
Argentina | Nov 16 - Nov 26, 2023

Delphine
Delphine P.
Wheeling, IL | Reviewed on Nov 29, 2023

We enjoyed our trip to the fullest! Everything was very well planned, and each time we needed communication, the team was very responsive.
Our guides and drivers were all very friendly and knowledgeable, they adapted to our family and did great with the kids.
Every location we visited was memorable, Iguazu falls, Buenos Aires, Uruguay.
We will definitely come back to South America and use Kimkim again.

Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Nov 29, 2023

Thank you so much, Delphine!
We're so happy and pleased that you and your family enjoyed your trip to the fullest and that everything went smoothly.
We would be more than happy to welcome you back to South America in the future and assist with another memorable adventure.
Thank you for choosing Kimkim for your travels! All the best!
Emi

An incredible, packed trip made possible by a local specialist
Spain | Oct 8 - Oct 16, 2023

K
Katherine R.
Arlington, MA | Reviewed on Nov 29, 2023
What an incredible 5-city 8-day trip, made possible by Marta's thoughtful recommendations and local knowledge. Despite having spent some time living in Sevilla, when it came to planning our Andalucian road trip I felt overwhelmed by options and struggled to discern quality and authenticity from slick marketing and cleverly framed photos. Marta did not steer us wrong once - the place we stayed in Sevilla is probably one of my favorite places we've ever stayed, anywhere. The location of our... Read more

What an incredible 5-city 8-day trip, made possible by Marta's thoughtful recommendations and local knowledge. Despite having spent some time living in Sevilla, when it came to planning our Andalucian road trip I felt overwhelmed by options and struggled to discern quality and authenticity from slick marketing and cleverly framed photos. Marta did not steer us wrong once - the place we stayed in Sevilla is probably one of my favorite places we've ever stayed, anywhere. The location of our apartment in Granada could not have been more perfect - well-appointed with a direct view of the Alhambra and within walking distance to all the key sites. She even booked us a day hike through the majestic Sierra Nieves that seamlessly fit into our rather packed itinerary between Sevilla and Ronda, and set us up with the most delightful hyper-local (lived around the corner from where we stayed!) guide in Tangier that made that experience all the more special. The transportation she coordinated (trains, ferries, rental cars, and drivers) all worked out perfectly and saved us a not insignificant amount of stress in knowing it was all taken care of. And she did this all while patiently adapting our itinerary several times so that it fit our budget and evolving interests. This trip would not have been nearly as successful and low-stress without Marta's expertise - thank you!

Hotel Reviews
Bibo Suites Oro delDarro
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador de Ronda
Ronda
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Zahia
Old Medina, Tangier
Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Atocha Hotel
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Casas de la Judería
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Tangier Immersion: History, Culture & Daily Life
Tangier Immersion: History, Culture & Daily Life
Tangier

These five stars are a direct result of our tour guide, Lina. She was given a tricky assignment - to show us Tangier in three hours or less. She wisely kept us in the old quarter - not only did this mean we were able to see some historical sites and visit some local artisans without spending precious time covering long distances, but this is also where she grew up, and therefore where she was most familiar (and recognized!). Lina was warm, engaging, and knowledgeable about her home neighborhood and the history of Tangier. We had lovely conversations as we meandered the winding streets and somehow left as the proud new owners of two Moroccan rugs.

Quality of Experience
Guides, Drivers and Staff
Transport
There was some confusion as to the timing of our tour and we were consequently left waiting at the ferry terminal for an hour while this was sorted out.
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Nov 29, 2023

Hi Katherine, thank you for taking the time to write this fabulous review! It is a pleasure to know you enjoyed your trip and you left home with lots of incredible memories. I will share the feedback with our guides and team, as we strive to only better our services each day. Wish you all the best, Marta

I travelled to Nepal to visit the Himalayas, ...
Nepal | Nov 10 - Nov 25, 2023

T
Torstein B.
Norway | Reviewed on Nov 29, 2023
I travelled to Nepal to visit the Himalayas, Chitwan and Kathmandu. It was a very memorable experience with a good combination of high mountains, rainforest, busy Kathmandu and last but not least; the Nepali culture. My 5 days trip to the Mustang regionJomsom, Kagbeni, Muktinath and Marpha with magnificent view of the Annapurna range was a wonderful experience. My guide Chhiring Lama had all the local knowledge you can ask for and always made sure that I had a good time and things... Read more

I travelled to Nepal to visit the Himalayas, Chitwan and Kathmandu. It was a very memorable experience with a good combination of high mountains, rainforest, busy Kathmandu and last but not least; the Nepali culture.

My 5 days trip to the Mustang regionJomsom, Kagbeni, Muktinath and Marpha with magnificent view of the Annapurna range was a wonderful experience. My guide Chhiring Lama had all the local knowledge you can ask for and always made sure that I had a good time and things (lodging, food, transportation and more) went well.

Next I went to Chitwan to go on safari in the national park to see the wildlife there. I saw plenty of rhinos and also a tiger. Always exiting.

In Kathmandu I went on a couple of day excursions seeing famous sights and monasteries in the Kathmandu valley.
When travelling, I like not to have all days organized, but to have some days without a program and do what I like.

Kunchok well understood this and let me be do my own things when I wanted to, but was always awailable (on whatsapp) to arrange and assist as required. Perfect.

KimKim ( and their partner Responsible Treks) can be recommended as a competent, service minded and trustworthy partner on your trip to Nepal.

Torstein Bringa

Local specialist: Kunchok Nima

A dream come true
Peru | Nov 11 - Nov 25, 2023

O
Olga S.
Sweden | Reviewed on Nov 29, 2023
I only have great things to say about the trip and everything about it: the planning and organizing and the people that have been involved to make this experience unforgettable. Jessica has been absolutely amazing providing answers to all - sometimes even silly - questions and making sure every single request from our side has been met and included in the itinerary. I must admit, I was a bit worried at first booking such an expensive trip online like this, no receipts, no "actual" people... Read more

I only have great things to say about the trip and everything about it: the planning and organizing and the people that have been involved to make this experience unforgettable. Jessica has been absolutely amazing providing answers to all - sometimes even silly - questions and making sure every single request from our side has been met and included in the itinerary. I must admit, I was a bit worried at first booking such an expensive trip online like this, no receipts, no "actual" people we're interacting with, it felt a bit uncertain. Also, I was worried about the situation in Peru and whether it would be unstable/turbulent there. None of my fears turned out to have any ground and it was the smoothest trip I've ever been on! Well, apart from constantly being sick, but that had only to do with my own immune system :D So my huge appreciation goes out to Jess! Thanks for all the patience with us while drafting out this adventure! Our first guide on the ground was Maykel and he showed us the wonders of the Puno region. He has such a passion for his work, his country and history - it was a pleasure listening to his stories. Then we met Emilia in Cusco and we stayed with her all throughout the Cusco - Machu Picchu - Rainbow Mountain journey. Also her passion and pride for her country and background has rubbed off :) She is such a wonderful and warm person, it was great being taken care of by her during those days. Lastly, in the Amazon region, we were taken care by Carlos and Jaiver, who once again were so clearly in love with the jungle, the nature and their work! Their ability to feel the forest was absolutely mind-blowing - it felt like they could see right through it, when they knew where to turn to find a tarantula in the complete darkness or to spot an iguana up on a treetop when passing by at high speed on a boat (when we came to a halt, it took me a while to see the iguana and I just kept wondering how on earth did they manage to see it so quickly?) but it's just that it's in their blood - and it's fantastic to know that there are people like them living there and taking such loving care of the "lungs of our planet".
Huge thanks to the entire kimkim team for making my dream come true! You're all fantastic!

Hotel Reviews
Tierra Viva Machu Picchu
Machu Picchu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Albergue Ollantaytambo Boutique Hotel
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sonesta Posadas del Inca Puno
Puno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Treehouse
Iquitos

I have a bit of mixed feelings about this one - I both loved it and felt like it was a huge challenge :D First of all, no one told me there would be these hanging bridges at 20 m height that I'd need to cross to get to and out of the room! I'm afraid of heights so to me it was a huge deal to cross it without any security rope attached to me. But then I took it as a way to face and embrace my fears so I dealt with it and got better at it with time :) Secondly, all the wildlife was both fantastic and scary at the same time :D Waking up to the birds' songs at sunrise is the best medicine for us westerners to calm down our boiling stressed out minds, along with watching dozens of various colorful butterflies float around - to me it was like being in paradise. At the same time, being greeted by buzzing flying monsters and creeping lizards on the walls in the bathroom at night was not something for the sensitive souls :D But once again, i took it as a challenge and made myself proud at the end :D The staff was absolutely wonderful. I got very sick upon my arrival and couldn't eat regular food so they cooked me the most delicious chicken broth and mint tea which I think was what helped me recover so quickly. When i did get to finally enjoy the proper food - it was delicious and so nicely presented, like in the most luxurious resorts. To me, despite the sickness, it was a much needed escape to the heart of the nature which helped me relax and completely recover in just a couple of days from all the stress of everyday life.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amaru
Cusco
Authenticity & Character
Location
Staff
Some of the front desk staff weren't particularly friendly.
Cleanliness & Comfort
The rooms weren't clean, the bathroom floor was covered in sand/dust and hair that didn't come from us.
Tierra Viva Miraflores Larco
Lima

Nice hotel with good location. Quite noisy as the room was right below the kitchen and all the rattling starting at 5am was pretty loud. Also, no windows going out to the street - but only to the inside of the hotel - was a minus.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
the noise
Local specialist: Jessica Danker
Jessica
Jessica Danker
Local specialist in New York City | Replied on Dec 01, 2023

What a wonderful time! I am so happy that everything went smoothly, and you made some great memories while in Peru. It was so great working with you and planning this trip. Thanks again!

First trip to Japan
Japan | Nov 17 - Nov 27, 2023

Mahendri
Mahendri R.
Honolulu, HI | Reviewed on Nov 29, 2023
Planning and booking our trip was really easy with Fei, who was very efficient and quickly responsive. We visited Tokyo, Hakone, and Kyoto, and some of their respective surrounding areas.
Our local guides and our private transportation were excellent. We especially enjoyed Ryoji in Tokyo and Yoshiko in Kyoto. It’s hard to pick favorite sights but the magnificent Fujisan must be mentioned as we had a clear sky when we visited and she was visible in all her glory.
The shrines and palaces...
Read more

Planning and booking our trip was really easy with Fei, who was very efficient and quickly responsive. We visited Tokyo, Hakone, and Kyoto, and some of their respective surrounding areas.
Our local guides and our private transportation were excellent. We especially enjoyed Ryoji in Tokyo and Yoshiko in Kyoto. It’s hard to pick favorite sights but the magnificent Fujisan must be mentioned as we had a clear sky when we visited and she was visible in all her glory.
The shrines and palaces looked spectacular against the Fall foliage.. We were fortunate to have great weather.
Hotels were great, especially Shibuya Excel which was in an awesome location for Tokyo exploration.
Of course nothing can be perfect, but when hitches or problems came up in our itinerary, Fei and her team quickly worked with us to try and make the trip as smooth as possible.
We loved the food, people, and traditions. A lovely first trip to Japan and hope to go again some time.

Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Nov 29, 2023

Hi Mahendri,

Hope you a fantastic day.

Thank you for sharing your amazing experience in Japan with us. We had a wonderful time working and planning with you. We really appreciate your patience and understanding throughout the trip.
We are so delightful to know that you have got the most glorious view for Mt. Fuji. It becomes more colorful during October and November in Japan. It’s one of the best time to travel to Japan. Good luck!

Hope you will come back to Japan soon.

warmest regards,
Fei

All trip was planned per our request and Ib...
Egypt | Nov 16 - Nov 27, 2023

Sailesh
Sailesh P.
West Palm Beach, FL | Reviewed on Nov 28, 2023
All trip was planned per our request and Ibrahim did excellent job. Read more

All trip was planned per our request and Ibrahim did excellent job.

Hotel Reviews
The Nile Ritz-Carlton
Cairo

Great Location facing Nile river

Authenticity & Character
Great
Location
Great
Staff
Great
Cleanliness & Comfort
Great
BenBen by Dhara Hotels

Excellent location , in fact one should stay at least for 2 nights to enjoy this hotel

Authenticity & Character
Great
Location
Location of this hotel is on top of the hill with 360 water view
Staff
Great
Cleanliness & Comfort
Clean hotel
M/S MAYFAIR Nile Cruise
Aswan

Excellent cruise experience

Authenticity & Character
Excellent
Location
Great
Staff
Very accommodating and courteous
Cleanliness & Comfort
Very clean
Steigenberger Achti - Luxor
luxor

Overall enjoyed

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fairmont Nile city
cairo

Enjoyed our stayed at this hotel.

Authenticity & Character
yes
Location
excellent
Staff
good service
Cleanliness & Comfort
very clean rooms and overall all areas of the hotel
Activity Reviews
Day tour Alexandria
Day tour Alexandria
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Karnak  temple
Karnak temple
Egypt
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coptic Cairo - Salah El Deen Citadel - Mohamed Ali Mosque
Coptic Cairo - Salah El Deen Citadel - Mohamed Ali Mosque
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Disembark Nile cruise & visit Abu Simbel temple
Disembark Nile cruise & visit Abu Simbel temple
Egypt
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Aswan
Aswan
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
West Bank of Luxor (Valley of the Kings - Hatshepsut Temple - Colossi of Memnon)
West Bank of Luxor (Valley of the Kings - Hatshepsut Temple - Colossi of Memnon)
Luxor
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Edfou temple and Kom Ombo temple
Visit Edfou temple and Kom Ombo temple
Edfu
Quality of Experience
Food
Guides, Drivers and Staff
Valley of the Queens - Temple of  Habu (Ramses III) - Ramsseum Temple - Check in on Nile Cruise
Valley of the Queens - Temple of Habu (Ramses III) - Ramsseum Temple - Check in on Nile Cruise
Luxor
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pyramids, Sphinx, Sakkara, Memphis and camel ride
Pyramids, Sphinx, Sakkara, Memphis and camel ride
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Free Day in Cairo
Cairo
Quality of Experience
Transport
Local specialist: Ibrahim Elaref

Kristy and KimKim were honestly the best in h...
Argentina | Nov 19 - Nov 26, 2023

Shelby
Shelby S.
Dallas, TX | Reviewed on Nov 28, 2023
Kristy and KimKim were honestly the best in helping plan my honeymoon. I was limited in time for planning and Kristy really helped me to plan some great activities. She also helped me to rearrange a few things last minute when our flights were delayed. I really can't recommend using KimKim enough to help maximize your time in a place. One of our highlights was a walking tour all day in Buenos Aires that really helped to acquaint us with the city. We also did an amazing wine tour... Read more

Kristy and KimKim were honestly the best in helping plan my honeymoon. I was limited in time for planning and Kristy really helped me to plan some great activities.

She also helped me to rearrange a few things last minute when our flights were delayed.

I really can't recommend using KimKim enough to help maximize your time in a place.

One of our highlights was a walking tour all day in Buenos Aires that really helped to acquaint us with the city. We also did an amazing wine tour in Valle de Uco that was excellent.

Hotel Reviews
Nuss Hotel Buenos Aires Soho
Buenos Aires

Very cute room and very cute terrace. Super fantastic location in walkable Palermo. I would definitely stay here again when in Buenos Aires.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Design Suites Bariloche
San Carlos de Bariloche

The hotel had a beautiful view, but is quite noisy on the first floors of the buildings. The heated pool was nice. The breakfast was only ok for a 4 star hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Finca Adalgisa
Chacras de Coria

This hotel is amazing and peaceful. We loved the serene setting. The cooking class here was also amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
A Wine tour of Valle de Uco
A Wine tour of Valle de Uco
Mendoza

Our guide was fantastic. We went to smaller producer vineyards and they were amazing. Delicious wine.

Quality of Experience
Food
The smoked trout with potato foam was excellent.
Guides, Drivers and Staff
Transport
Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Nov 28, 2023

Hi Shelby,

So happy to hear you had a wonderful honeymoon! Thank you so much for your feedback on your experience with us. It was my pleasure helping you navigate your trip. I hope to stay in touch for any future trips to South America. Take care!

Best,
kristy

Agnes was very helpful in setting up our trip...
Rwanda | Nov 19 - Nov 25, 2023

Fuad
Fuad A.
Los Altos, CA | Reviewed on Nov 28, 2023
Agnes was very helpful in setting up our trip. When I initiated the trip, I did not know much about Rwanda, all I knew is that my daughter will be working (public health) there for few months and I wanted to take advantage of her being there to visit. I asked for recommendation. Agnes was helpful in that regards. She made proposals, I checked then and did my own research to decide. Our travel plans were fluid, because there were many factors impacting our flights.
With patience, she...
Read more

Agnes was very helpful in setting up our trip.

When I initiated the trip, I did not know much about Rwanda, all I knew is that my daughter will be working (public health) there for few months and I wanted to take advantage of her being there to visit. I asked for recommendation. Agnes was helpful in that regards. She made proposals, I checked then and did my own research to decide. Our travel plans were fluid, because there were many factors impacting our flights.
With patience, she supported our requests and adjusted the plans to match our schedule.

Hotel Reviews
EMERAUDE KIVU RESORT

Very nice location, not as nice as Davinci lodge. The room is very small, it does not fit two independent beds. We had to rent another room.

Authenticity & Character
It is a charming location and decorations.
Location
Excellent location near the lake, the views are incredible.
Staff
Cleanliness & Comfort
Overall very good, but they need to pay attention to maintenance
Da Vinci Gorilla Lodge
Musanze

We loved that lodge. The staff was attentive and kind and the lodge is incredibly nice, spacious, the room was humongous surrounded by lush vegetation. The gardens around the building were very nice, and very well maintained. We stayed in this lodge for three nights. The first night were on our own, no other guests. Their loss, our gain. We were treated by the staff very well. They were attentive to our needs. they have dining area down stairs and upstairs, they have sitting area downstairs and upstairs. Wherever we chose to sit in the evening, they immediately brought a movable "stove" to warm the area. The second night, we were joined by others, the staff was as attentive as the previous night. The evening, the local singers/dancers came to the lodge to give a performance. Everyone had good time. They invited us to join in their dancing. Last day we stayed there, we had to wake up very early (before 4:30) they prepared early breakfast for us, and bagged lunch. We went on a long, tough hike. the trail was muddy, it rained the whole day, when we arrived back to the lodge, We did not want to enter because we were so dirty. They insisted and helped, brought a staff help clean our feed and clothes. We had to do our laundry as we were leaving very early next morning. By far the experience in this lodge was the best we had.

Authenticity & Character
They deserve every praise we give them.
Location
Very close to the volcano national park, and to town.
Staff
Very kind and attentive. They best support and service in our entire trip.
Cleanliness & Comfort
Nice main area, nice room and nice ground.
Onomo hotel Kigali

It is clear that this hotel is catering for high end customers and expats. Overall it was good. But the rooms were extremely small. We tried to stay in one room with two bed, for me and my daughter. It was too cramped. We switched to two rooms. The food is OK but not great. The facilities are not maintain well. They advertise they have a gym, When I went there, only one machine worked, they others were hazards, an accident waiting to happen. They do not provide towels in the gym or the pool, you have to request, they bring it on demand, with a bit of delay. I switched three rooms, each one of them had maintenance issues. Squeaky and wobbly bathroom doors. Leaking faucets. In the last room, the sink plug with sink in and could not be taken out. I had to request technician to come fixed twice. The view from the dining area are superb, the pool area is nice as well. The hotel had a gate and cares need to check in before they enter. It give the feeling of safety.

Authenticity & Character
There is African Rwandan character but they are try ng too hard to be like the west.
Location
Easy to reach from the airport
Staff
Nice and kind
Cleanliness & Comfort
Activity Reviews
Chimpanzee tracking in Nyungwe national park
Chimpanzee tracking in Nyungwe national park
Nyungwe

With patience, we were rewarded with a great experience. We watched several Chimpanzees from a close distance. The Park guide warned us before the trekking started that sometimes, it takes time for them to locate the chimps. and that we may need to move from place to place. She was in constant communication with the trackers (Apparently, there are 35 of them who work in the part and help locate the chimps, before the tourist come) nd qt time we had to just stay still auntil she get the signal. There was one/two false alarms. Finally, we reached a place where there three chimps, but they were at the treetop, we could see them but not clearly. As we started going back, she got a signal that some chimps are at a certain location, she dispatched one of the porter/trackers on a short cut. The rest went slower on the main path. The tracker, was very fast, almost sprinting up the hill, causing us to huff and puff and profusely sweat. but we were reward with chimps, climbing down an high tree, stopping to eat, Hanging around for a while as if posing for out cameras. Very nice.

Quality of Experience
patience by the guide and tourist and expertise by the trackers.
Guides, Drivers and Staff
Peter was great
Transport
and his car was great
Bird watching in Nyungwe forest
Nyungwe

The guide, Oscar, from the forest service was great and knowledgeable. Our own guide, Peter, joined us in this walk and birdwatching, he was helpful and knowledgeable as well. It was a great experience. He, as should be, was patient. At the beginning of the walk, we heard several birds, but not always saw them. then we turned the corner and were rewarded by money birds, several times. Also, the walk was at the edge of the forest on a small dirt road adjacent to the tea plantations. with farmers collecting the tea leaves. which was a bonus. I do bird watching on a weekly basis, this experience was exceptional.

Quality of Experience
Oscar (park guide) and Peter (our guide) were great.
Guides, Drivers and Staff
Peter was great
Transport
and his car was great as well.
Nyungwe Forest Canopy Walk
Nyungwe Forest Canopy Walk
Nyungwe

We came to the forest on the designated day, but we decided not to take the walk that day and deferred it to the drive back home. It was raining and we wanted to enjoy the walk. We agreed with our guide, Peter, that we will need to pay the entrance fee again. When we came the next day, the weather was nice. The walk itself is VERY short, nothing special about the hanging bridges for anyone who visit a forest. The bridges are very short compared to the 2km long hike. The park guide, the one who works for the forest, was annoying, he started hinting that in order to answer any question he needs 20USD. not once but multiple times. The guides and porter should know that this is a bad way to get any tip.

Quality of Experience
not taking it. or recommend to the forest to take out the bridges altogether
Guides, Drivers and Staff
Our driver was great
Transport
same regarding the car/driver
Drive to Nyungwe Forest
Drive to Nyungwe Forest
Rwanda

It was just a long drive from the north to the south. Our driver and guide was great in answer our questions and entertaining us during the drive, but the drive itself was nothing special.

Quality of Experience
nothing special in the drive
Guides, Drivers and Staff
Transport
long drive
Hiking Mt. Bisoke
Volcanoes National Park

This hike was an experience for the ages. We are experienced hikers and have been on big mountains and in very difficult conditions. As we started the hike, rain started falling down. When we entered the forest, around 8:00Am, it ws pouring, the trails filled up with water. When we were asked at the beginning of the hike if we needed a porter, we, my daughter and I said, naively, we will take one, as we had only one backpack. Our guide asked as many porters to come with us as guests. This was a very wise decision. soon all of the guests discovered that, the porters' support is essential. They are young, strong and knowledgeable with the terrain and vegetation. The rain was relentless, the dirt turned into slicky mud, water was rushing down the trail. our porters and guides, were great at finding paths side stepping the most difficult parts. When we reached the top, we were grateful that we had the guides and the porters, but it was foggy and windy and because we were soaked in water from the rain and from the stepping in the rushing water, we took the mandatory picture and heading down. The fog prevented us from seeing the crater lake. Going down was even more difficult than going up. Again the porters were great at helping, supporting and steering us to the safest paths, All the guests said at the end that this experience will stay with us the rest of our lives.

Quality of Experience
Because of the rain, it was an exception experience.
Guides, Drivers and Staff
Peter was always great.
Transport
Same
Cultural Village Visit
Cultural Village Visit
Volcanoes National Park

This visit was very informative and nice. We do appreciate that us visiting such place may help give people some employment and income and prevent them from reverting to poaching in the forest. But I cannot prevent the feeling that the whole thing is staged.

Quality of Experience
Guides, Drivers and Staff
Peter was great
Transport
. . . . . he was always there for us.
Golden Monkey Trekking Experience
Golden Monkey Trekking Experience
Volcanoes National Park

Overall, this experience was great. We started as all the trip to the Rwandan National Parks by going to the Headquarter, after a short briefing, we were driven to the starting point, we met the guide and porters. From there a short hike through nice farming field. we arrived to the edge of the forest. The monkeys rushed out to greet us, or to steal potatoes. All we needed to do was to stand and watch the monkeys. After some time on the edge of the forest, our guides recommended that we cross the short bridge to the forest. Monkeys there were thriving, many of them going about their business, some played, some stood around as if posing for our cameras. We saw at lease two mothers with tiny babies, the guide mentioned one of them was one week old. This was definitely one of the highlights of our trip.

Quality of Experience
We were surrounded by monkeys, eating, playing and coming so close to us.
Guides, Drivers and Staff
Our driver/guide was great through out the trip.
Transport
Everything was on time.
Kigali City Tour
Kigali City Tour
Kigali

Was very nice, We loved the trip to the market, As we liked the stop at the question coffee shop and the gallery. We were supposed to visit the Genocide museum, but an unknown VIP occupied the museum and we could not enter that day. Peter P, our driver and guide was incredible throughout the trip. He was helpful, knowledgeable and patient with all our questions. We loved him dearly.

Quality of Experience
Guides, Drivers and Staff
Peter was great, I wish there are 6 stars
Transport
The car was good through out the trip.
Local specialist: Agnes Mirembe
Agnes
Agnes Mirembe
Local specialist in Uganda | Replied on Nov 29, 2023

Thank you so much for the review and the in-depth insight about the lodges.

Every Person associated with this trip in Egy...
Egypt | Nov 16 - Nov 27, 2023

Mahesh
Mahesh P.
West Palm Beach, FL | Reviewed on Nov 28, 2023
Every Person associated with this trip in Egypt were awesome, they all went beyond to make our trip a memorable one.
Could not be any better.
Very good planning and coordination.
Read more

Every Person associated with this trip in Egypt were awesome, they all went beyond to make our trip a memorable one.
Could not be any better.
Very good planning and coordination.

Hotel Reviews
M/S MAYFAIR Nile Cruise
Aswan
Location
Staff
Cleanliness & Comfort
The Nile Ritz-Carlton
Cairo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
BenBen by Dhara Hotels
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Steigenberger Achti - Luxor
luxor
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fairmont Nile city
cairo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Pyramids, Sphinx, Sakkara, Memphis and camel ride
Pyramids, Sphinx, Sakkara, Memphis and camel ride
Cairo
Local specialist: Ibrahim Elaref

Four seniors in New Zealand.
New Zealand | Nov 3 - Nov 21, 2023

E
Elizabeth M.
Ashland, MA | Reviewed on Nov 28, 2023
Between myself and our specialist Ruth we had to pare down ideas to make a trip that would be feasible with respect to travel and having more than one night in each hotel. Having done that, Ruth was respectful of the flexibility we needed to visit with relatives in various places and of the fact that we were four seniors. The hotels and apartments Ruth chose for stays were wonderful. The car arrangement worked very well. We did feel overwhelmed by one of the long guided tours and opted... Read more

Between myself and our specialist Ruth we had to pare down ideas to make a trip that would be feasible with respect to travel and having more than one night in each hotel. Having done that, Ruth was respectful of the flexibility we needed to visit with relatives in various places and of the fact that we were four seniors. The hotels and apartments Ruth chose for stays were wonderful. The car arrangement worked very well. We did feel overwhelmed by one of the long guided tours and opted out of it but enjoyed the others she had recommended. New Zealand is a wonderful country to explore one's personal interests. Our interests were in horticulture and I would certainly recommend New Plymouth for anyone interested in plants. The openness of the horticulture people we met at various sites was delightful. Bathing in the thermal pools in Taupo on our one rainy day was wonderful. We saw a variety of incredibly scenic places such as Punakaiki and the Pancake Rocks, Mt. Taranaki in all its glory, the road over Arthur's Pass and the drive to Akaroa. Altogether it was a very successful trip for all four of us.

Hotel Review
The Reef Resort
Taupo

We were booked into one of the apartments at this site and not only was it a wonderful, well-equipped apartment but it had a garage for the car. The hosts were great fun to meet. it would be a wonderful place to stay for a longer time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Dec 01, 2023

It was a pleasure working with you and Sarah and I am so happy you had a great trip!

Great tour guides made all the differene!
England | Nov 22 - Nov 26, 2023

Pam
Pam N.
Franklin, MA | Reviewed on Nov 28, 2023
Our trip to London did not disappoint. We were extremely satisfied with our Kimkim experience. Kateryna was very easy to work with and very accommodating. We made a lot of changes to our itinerary leading up to the trip, Kateryna was very responsive and was able to meet all of our requirements. It was a jam packed 4 days and we were able to hit all the hot spots and then some. The Black Cab Tour with Steve was the perfect way to start the trip. It gave us an overview of the city and hit... Read more

Our trip to London did not disappoint. We were extremely satisfied with our Kimkim experience. Kateryna was very easy to work with and very accommodating. We made a lot of changes to our itinerary leading up to the trip, Kateryna was very responsive and was able to meet all of our requirements. It was a jam packed 4 days and we were able to hit all the hot spots and then some. The Black Cab Tour with Steve was the perfect way to start the trip. It gave us an overview of the city and hit on all the key sites. The Tower of London tour with Don was very entertaining and informative and the talk by the Beefeater was very authentic. Two highlights of the trip were the Soho Music and Historic Pub Tour with Jack and the Retired Royal Guard Central London Walk with David. Both of these tours were filled with interesting information given by knowledgable and personable tour guides. All of our cab drivers were extremely friendly and pleasant. We look forward to using kimkim again when planning our next trip.

Hotel Review
St James' Court, A Taj Hotel
London

The Taj 51 is a unique property in a great location. The staff was very solicitous and the service was impeccable!

Authenticity & Character
Location
Staff
The concierge staff was extremely helpful and accommodating.
Cleanliness & Comfort
Activity Reviews
Retired Royal Guard Central London Walk
Retired Royal Guard Central London Walk
London

David was an amazing guide! His insider knowledge was very interesting and made for a fun tour!

Windsor Castle Day Trip from London
Windsor Castle Day Trip from London
England

The castle is amazing but be sure to leave time to explore the town!

Soho Music and Historic Pubs Tour, private tour
Soho Music and Historic Pubs Tour, private tour
London

This tour was a lot of fun! Jack was a great tour guide and shared a lot of very interesting facts about famous musical artists and the beer was good too!

Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London

Our tour guide Don was great!

Discover London in a Private Black Cab
Discover London in a Private Black Cab
London

Our tour guide Steve was great! He was super friendly and knowledgable and funny!

Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Nov 28, 2023
Hi Pam, I'm so pleased to hear that you had an amazing time on your trip to London! Your kind words and positive feedback mean a lot, and I'm delighted that I could contribute to creating a memorable experience for you. It was my pure pleasure to assist with the planning, and I'm so glad the itinerary, tours, and guides met your expectations. I'll make sure to pass on your appreciation to Steve, Don, Jack, David, and all the cab drivers. They'll be pleased to know that their efforts made... Read more

Hi Pam,

I'm so pleased to hear that you had an amazing time on your trip to London! Your kind words and positive feedback mean a lot, and I'm delighted that I could contribute to creating a memorable experience for you. It was my pure pleasure to assist with the planning, and I'm so glad the itinerary, tours, and guides met your expectations.

I'll make sure to pass on your appreciation to Steve, Don, Jack, David, and all the cab drivers. They'll be pleased to know that their efforts made your visit special.

Thank you for choosing Kimkim, and I hope your future travels are just as fantastic!

Wish you only good vibes,
Kat

Our trip to Vietnam was out of this world! Th...
Vietnam | Nov 18 - Nov 26, 2023

Patricia
Patricia H.
Amsterdam | Reviewed on Nov 28, 2023
Our trip to Vietnam was out of this world! The trip planning was super easy with Camellia, and she accommodated all our ideas on the trip plan. We had absolutely no issues on the trip! The smoothest trip I have had in my life! All our guides and drivers were amazing and super nice. Shoutout to Daniel in Hanoi and Thanh in HCM City. We visited Hanoi, Pu Luong, Ninh Binh, Ha Long Bay and HCM City. We had tours every day; our favorites were the Mekong Delta Tour, where we stopped by a local shop... Read more

Our trip to Vietnam was out of this world! The trip planning was super easy with Camellia, and she accommodated all our ideas on the trip plan. We had absolutely no issues on the trip! The smoothest trip I have had in my life! All our guides and drivers were amazing and super nice. Shoutout to Daniel in Hanoi and Thanh in HCM City. We visited Hanoi, Pu Luong, Ninh Binh, Ha Long Bay and HCM City. We had tours every day; our favorites were the Mekong Delta Tour, where we stopped by a local shop and enjoyed some tea and local fruits and bought handmade coconut candy; we also loved our Ha Long Bay Cruise; our guide, Cong was AMAZING and it was super fun, one of the highlights of the trip was kayaking to a beach and swimming in Ha Long Bay. Ninh Binh was also out of this world; I recommend it 100%! We did a two-hour hike with Daniel in Pu Luong, despite it not being harvest time, the rice paddies looked stunning, filled with water. The sunset reflecting on them prompted us to appreciate the beauty of nature, and witnessing the dedicated work of the locals in the area only deepened our admiration. Our hotels were all super good! The locations were super central, allowing us to walk around in our free time. We also had the Footprint Travel team check on us every few days, which was super valuable. We also enjoyed the gastronomy, history, and culture of Vietnam! It's such a BEAUTIFUL country with the sweetest people. It's definitely on my list to go back and explore other areas. Thank you, Camellia, for this amazing trip that my mom and I will forever remember!

Hotel Reviews
Sanouva Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruises Halong
Hon Gai, Ha Long

The cruise is AMAZING! It has super nice staff and super fun as all the activities are for all the people on the cruise. As it is a small cruise, it allows you to meet other travelers and we had the best guide ever! The food was also really good!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Boutique Garden
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pu Luong Valley Home
Thanh Hoa

You will wake up to the most beautiful sunrise ever! Expect some insects around the area as it is in the middle of nature, however, the room was really big and they have a super nice common area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MK Premier Boutique

It has a central location and has super nice staff! Also has a super nice rooftop for drinks.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 HCM City - Cu Chi tunnels
HCM City - Cu Chi tunnels
Ho Chi Minh City

The Cu Chi tunnels were really fun and interesting! It is a long drive from the city but totally worth it! We enjoyed an amazing lunch with our guide (not included in the tour), who took us to a great restaurant he knew. Our HCM City tour was also really good!

Quality of Experience
Food
Guides, Drivers and Staff
Big shoutout to our guide, Thanh!
Transport
More cruising on the bay  - back to Hanoi then transfer to Noi Bai airport  for flight to HCM City
More cruising on the bay - back to Hanoi then transfer to Noi Bai airport for flight to HCM City
Vietnam

It was really special the cave visit we did as we ended up in a beach with amazing views! We also had a super fun cooking class back on the cruise.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Bai Tu Long bay welcome on board
Ninh Binh - Bai Tu Long bay welcome on board
Ha Long Bay

One of the highlights of our trip was our Bai Tu Long Bay Cruise. The boat was super comfortable and cosy as we where not many people. The crew was super nice, and our guide was amazing! Kayaking to the beach and swimming in the bay was a memory we will always remember

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Don Village to Ninh Binh & Tràng An
Don Village to Ninh Binh & Tràng An
Ninh Binh

The boat ride in Ninh Binh was beautiful, it lasted for two hours, and we went through four different natural caves, which was one of the highlights!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Mai Chau, Hiking in Pu Luong Nature Reserve
Transfer to Mai Chau, Hiking in Pu Luong Nature Reserve
Pu Luong Nature Reserve

Mai Chau was a complete surprise for us! We stopped there for a short hike around the rice paddy fields and had lunch there. It is a super beautiful village and a great first contact with nature. It was good that we only went there for lunch as apparently it gets quite busy with tourists and locals, and we also went on a Monday, which really helped! The food and the views were amazing. Then we drove to Pu Luong, which was astonishing. The hike was beautiful, and it was great that our guide gave us the option on how long we wanted the hike to last, we decided on 2 hours, and it was the best option, as the route we took gave us the most amazing views.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi City Tour of Capital of Vietnam
Hanoi City Tour of Capital of Vietnam
Hanoi

This tour was really complete; we started with the Ho Chi Minh Mausoleum, where you can not take any photos but it is pretty impressive. Our guide was super informative and told us everything about Vietnam's recent history and Ho Chi Minh's role. Then we visited the Temple of Literature, which was super pretty and interesting. We enjoyed local lunch and then we could choose between a museum or a prison. We chose the prison, which was also super interesting! We ended the day with a water puppet show and a cyclo ride around Hoan Kiem Lake and the Old Quarter. It was a really complete tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A day trip to the fertile Mekong delta, Ben Tre
A day trip to the fertile Mekong delta, Ben Tre
Ho Chi Minh City

One of our favorite tours! The people in the Mekong were the nicest! The highlight was visiting a coconut candy workshop where we bought local products!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Hanoi and walking street food tour
Hanoi and walking street food tour
Hanoi

I loved that our guide took us to places we probably would not have found ourselves. Our favorites were the Green Papaya Salad and the cooked rice cakes

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Jul 03, 2024

Hi Patricia,
Many thanks for your That's fantastic feedback! I'm thrilled to hear your Vietnam trip with us absolutely out of this world!

We sincerely appreciate you choosing us and taking the time to share your amazing experience. Until your next Vietnamese adventure, stay safe and remember: the warmest welcome always awaits you back in Vietnam!

Best regards,
Camellia

Overall, we felt the trip was fine. It was ni...
India | Nov 20 - Nov 24, 2023

S
Siew-Veena S.
San Jose, CA | Reviewed on Nov 28, 2023
Overall, we felt the trip was fine. It was nice to use a platform like Kimkim to make life easier, but for the price we paid, we did not feel that we received the quality we were expecting from the drivers & the tours. This is compared to a similar trip taken in the North of India with a different operator. The main highlight was Raj - the tour guide in Munnar. His quick thinking and adaptation honestly made the whole trip worth it. The driver was nice, but we were told that we would have... Read more

Overall, we felt the trip was fine. It was nice to use a platform like Kimkim to make life easier, but for the price we paid, we did not feel that we received the quality we were expecting from the drivers & the tours. This is compared to a similar trip taken in the North of India with a different operator. The main highlight was Raj - the tour guide in Munnar. His quick thinking and adaptation honestly made the whole trip worth it. The driver was nice, but we were told that we would have full use of the driver, and it felt like each time we asked for him to take us somewhere e.g. a restaurant for dinner - there would be resistance.

Hotel Reviews
Eight Bastion

This was a really great hotel. It fit our criteria of a design led hotel. Great location, decent breakfast, comfortable beds. We loved the bathrooms too. Staff were friendly and welcoming!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Viceroy

Not a 5* as advertised. 45 minute drive from Munnar town. Would not stay here again! To its credit, it was very clean & functional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Trek through Munnar Tea Plantations , Tea tasting and Tea Factory visit
Guided Trek through Munnar Tea Plantations , Tea tasting and Tea Factory visit
Munnar

The guided trek (that nearly didn't happen) was the best part of the trip! A massive highlight for us to hike through the plantations - so beautiful & peaceful. A massive shoutout to Raj who was instrumental in making this trek happen for us after there was poor communication between the agency and him. We wished we had more days to do more trekking. The tea factory was an interesting experience and was nice to see the production.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cochin sightseeing
Cochin sightseeing
India

A nice opportunity to explore Kochin. The guide was knowledgeable and kind. Note, that the sightseeing tour that was written in the itinerary was not what happened in reality.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Cruise in Cochin
Sunset Cruise in Cochin
Cochin

This was a nice trip on a boat. It was massive boat, and privatised for us. Took us up and down the river, and through some of the fishing areas to see the nets. We enjoyed this.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrival Cochin
Arrival Cochin
Cochin

We were so confused by the arrival greeting. The gentleman did not seem to know much about our itinerary or plan - he initially also only addressed the only male traveller in our group and the three female travellers had to directly ask him questions in order to get any acknowledgement. It was truly a very strange experience as we weren't sure who he was / if he was the guide for the whole trip, and it did make us very worried for the rest of the trip.....

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Dec 11, 2023
Dear Veena ,
At the outset, I would like to thank you for taking out time to review the trip. I am happy to hear that our guide Raj has met your expectations in delivering the guiding service and that all experience at Kimkim was good. I am sorry to hear that your driver in Cochin/Munnar was not so proactive. Generally, we do receive very good feedback about our drivers and guides. Customer feedback is of paramount importance to us , as it helps to improve our services wherever needed. so...
Read more

Dear Veena ,
At the outset, I would like to thank you for taking out time to review the trip. I am happy to hear that our guide Raj has met your expectations in delivering the guiding service and that all experience at Kimkim was good. I am sorry to hear that your driver in Cochin/Munnar was not so proactive. Generally, we do receive very good feedback about our drivers and guides. Customer feedback is of paramount importance to us , as it helps to improve our services wherever needed. so we have taken serious note of your feedback and have already asked for an explanation. It seems there has been some communication gap in his understanding. thanks for choosing to travel with us and we assure you of the best services and attention to every detail next time.

Best Regards,

Ravi

Philip Brown Feedback
Costa Rica | Nov 13 - Nov 24, 2023

Philip
Philip B.
France | Reviewed on Nov 28, 2023
Thank you for an amazing trip. Dani was an excellent guide with a great combination of knowledge on wildlife and all things Costa Rican. Plus he possessed the enthusiasm and people skills to give us all a really great experience. A big thank you also to Josue who was also excellent in every respect and provided us with the support to enjoy and complete the Coast to Coast. Read more

Thank you for an amazing trip. Dani was an excellent guide with a great combination of knowledge on wildlife and all things Costa Rican. Plus he possessed the enthusiasm and people skills to give us all a really great experience. A big thank you also to Josue who was also excellent in every respect and provided us with the support to enjoy and complete the Coast to Coast.

Hotel Review
Alma de Luna
Orosi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Orosi Valley – Up and over the Continental Divide – Biking 49km/30mi
Orosi Valley – Up and over the Continental Divide – Biking 49km/30mi
Orosi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pacuare River – Biking 43km/27mi + Rafting 10km/6mi
Pacuare River – Biking 43km/27mi + Rafting 10km/6mi
Río Pacuare

Excellent river guides.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Caribbean coast – Biking 26km + Kayaking 12km
Caribbean coast – Biking 26km + Kayaking 12km
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pacuare Valley – Free day in the rainforest - hike to waterfall, play in a rapid, and relax in a hammock
Pacuare Valley – Free day in the rainforest - hike to waterfall, play in a rapid, and relax in a hammock
Río Pacuare
Quality of Experience
Food
Guides, Drivers and Staff
Ok
Transport
Humo – Through the valley to the Tapanti area Biking 9km/6mi + Trekking 17km/10.5mi
Humo – Through the valley to the Tapanti area Biking 9km/6mi + Trekking 17km/10.5mi
Humo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santa Maria – Pacific slopes Trekking 12km/7mi + Biking 14km/9mi
Santa Maria – Pacific slopes Trekking 12km/7mi + Biking 14km/9mi
Santa Maria de Dota
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pacuare River – Rafting 20km/12mi
Pacuare River – Rafting 20km/12mi
Siquirres
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Naranjillo - Photos on the beach and we’re off! Biking 19km/12mi + Trekking 14km/9mi
Naranjillo - Photos on the beach and we’re off! Biking 19km/12mi + Trekking 14km/9mi
Naranjito
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quality of bikes, poor brakes.
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Nov 30, 2023

Hi Philip,

Thank you very much for your feedback, it makes us happy that you have enjoyed the challenge that we organized for you and your party.

Best,
Randall

Erin and Nara helped us plan our best trip!
Patagonia | Oct 28 - Nov 8, 2023

A
Amp V.
Thailand | Reviewed on Nov 28, 2023
This is our first trip to South America / Patagonia. Usually I plan all my trips on my own. However, for this trip.. I found it difficult to imagine the journey -- the places, the logistics, and the watch-outs that we need to know. Thank goodness, we found Kimkim. Erin was our contact person. I took 6 months of deciding, researching, and going back and forth changing my mind. Throughout that time, Erin was super patient with me. She answered all my concerns, built on the wants that... Read more

This is our first trip to South America / Patagonia. Usually I plan all my trips on my own. However, for this trip.. I found it difficult to imagine the journey -- the places, the logistics, and the watch-outs that we need to know. Thank goodness, we found Kimkim.

Erin was our contact person. I took 6 months of deciding, researching, and going back and forth changing my mind. Throughout that time, Erin was super patient with me. She answered all my concerns, built on the wants that I have, and help customize the experience so that each of us can have the trip we all want -- ie, me and my sis on adventures vs mom taking a more relaxing approach.

The plan was 12-days in Patagonia. We ended up enjoying every moment of it. The activities were memorable; accommodation clean and convenient; transportation logistics all accounted for. Throughout our trip in Patagonia, Erin and Nara were contactable in case of last minute questions or changes -- which we did have, and they were so nice to help accommodate us.

Highly recommend working with them. We started with Relaxing Patagonia plan, and then built customization from there.

Thx again!

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Nov 28, 2023

What a kind and thoughtful review, thank you Amp!

We all loved working with you, and appreciated your kindness and demeanor throughout the planning process. It makes me so very happy that you all had such a memorable trip and thank you for trusting us to make it happen!

Imperial Cities & the Desert
Morocco | Sep 16 - Sep 25, 2023

S
Syed A.
Canada | Reviewed on Nov 28, 2023

I had an incredible 9-day experience exploring Morocco with Kimkim, guided by Saïd, Ayub, and Noorudin. Their dedication was exceptional. They went above and beyond, even getting us medicine and arranging for our forgotten luggage to be returned, with Saïd waiting until 3am. Every concern was promptly addressed, and their extensive knowledge of Morocco's history was impressive. They made us feel like part of their family, and I couldn't have asked for better guides. Highly recommended!

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Nov 28, 2023
Hi Syed, Thank you immensely for sharing your incredible experience exploring Morocco with us through Kimkim! We're absolutely thrilled that Saïd, Ayub, and Noorudin provided you with an exceptional 9-day journey filled with unforgettable moments. Our team takes immense pride in going above and beyond for our travelers, and it's heartening to hear that their dedication shone through in numerous ways. Whether it was arranging for forgotten luggage or ensuring that even medical needs were... Read more

Hi Syed,

Thank you immensely for sharing your incredible experience exploring Morocco with us through Kimkim! We're absolutely thrilled that Saïd, Ayub, and Noorudin provided you with an exceptional 9-day journey filled with unforgettable moments.

Our team takes immense pride in going above and beyond for our travelers, and it's heartening to hear that their dedication shone through in numerous ways. Whether it was arranging for forgotten luggage or ensuring that even medical needs were promptly met, their commitment to your comfort and well-being was unwavering.

We are delighted that their extensive knowledge of Morocco's history added depth and insight to your trip. The passion they hold for sharing the country's rich heritage truly reflects their expertise and commitment to providing an immersive experience.

We genuinely appreciate your recommendation and hope that your Moroccan adventure will always hold a special place in your heart. Please don't hesitate to reach out if you plan on exploring other destinations. We'd be more than happy to assist in creating another remarkable journey for you.

Warm Regards,
Abdel

Why travelers love kimkim

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