Kimkim Trip Reviews

4.8
Based on 16,972 ratings
Read 16,972 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Truly Amazing - achieved the impossible, would use again in a heartbeat!
Vietnam | Jul 4 - Jul 11, 2025

HENRY
HENRY B.
Kansas City, MO | Reviewed on Jul 14, 2025
This group accomplished the absolute impossible. I signed up for a marathon - unwisely - that was 4 hours - 4 hours! - outside of Ho Chi Minh, along the Mekond Delta. I spoke with Hien and she was able to find a driver from the airport to the hotel as well as a great hotel. The next day I drove with a driver - Phouk (sp?) and a guide (Phi) out to the Mekong Delta (Hau Gyang district) and they helped me get registered and pick up my race packet for the race. I would have been helpless... Read more

This group accomplished the absolute impossible. I signed up for a marathon - unwisely - that was 4 hours - 4 hours! - outside of Ho Chi Minh, along the Mekond Delta.

I spoke with Hien and she was able to find a driver from the airport to the hotel as well as a great hotel. The next day I drove with a driver - Phouk (sp?) and a guide (Phi) out to the Mekong Delta (Hau Gyang district) and they helped me get registered and pick up my race packet for the race. I would have been helpless without them.

The race itself, however, furthermore was at 3 AM the next day! 3 AM! Not to worry, the guide and the driver insisted on getting up with me that morning and driving me to the race. Extraordinary. And I was able to run and finish the race!

That afternoon, we went back to Ho Chi Minh and Phi generously put me on his motorbike and showed me the nightlife the next day - and treated me to some fabulous street food. Phi's English by the way was excellent, large vocabulary and great local knowledge. Hien's English was also very good, enabling seamless communication.

I cannot say enough good things about how well it all went and how bad it would have gone without them - - how well Hien planned the whole trip based on my specific needs, how actively she stayed in touch during the trip, and how quickly she was able to adjust if we decided to do something different. You cannot dream of better.

My heartfelt praise and gratitude to all three of them!

Local specialist: Hien Do

A Dream Trip to Barcelona & Madrid – Thanks to Kimkim!
Spain | Jul 5 - Jul 12, 2025

Lionel
Lionel B.
Denver, CO | Reviewed on Jul 14, 2025
Just returned from an unforgettable 8-day family adventure through Barcelona and Madrid, curated and flawlessly executed by Kimkim — and we’re still glowing from the experience! From the moment we arrived, everything was seamless: private transfers, luxury accommodations, expertly guided tours, and personalized touches that made this trip exceed all expectations. Top Highlights:
• Tapas & Flamenco in El Born – food, music, and culture in one vibrant evening, guided by Katya
• La...
Read more

Just returned from an unforgettable 8-day family adventure through Barcelona and Madrid, curated and flawlessly executed by Kimkim — and we’re still glowing from the experience!

From the moment we arrived, everything was seamless: private transfers, luxury accommodations, expertly guided tours, and personalized touches that made this trip exceed all expectations.

Top Highlights:
• Tapas & Flamenco in El Born – food, music, and culture in one vibrant evening, guided by Katya
• La Sagrada Família – a jaw-dropping masterpiece by Antoni Gaudi brought to life by our guide Jordi. Serene, spiritual, and spectacular, with stunning mountain views
• A visit to a vineyard with our guide Pol in the Penedès Wine Region where we were warmly welcomed by Ana, a third-generation member of the founding family. We tasted award-winning cava and tapas served in the family's private dining room.
• Family-friendly walk in Madrid – Our guide Majo made history fun with fascinating stories.
• Art immersion in Madrid – audio-assisted tour of the Prado & Reina Sofía museums
• Toledo Sword-Making – a hands-on history lesson with fifth-generation master swordsmith Antonio Arellano guided by Natalya
• Toledo Historic Walk with our engaging guide Carlos

Our stays at H10 Madison (Barcelona) and Radisson RED (Madrid) were top-notch —central, stylish, and perfect for families.

And shoutout to Kimkim’s live support team, who were always just a message away and made everything effortless. From itinerary planning to real-time support, the service was exceptional.

We left with full hearts, incredible memories, and a new appreciation for Spain’s culture, history, and cuisine.
We returned home full of gratitude and inspired by Spain’s rich history, beauty, and spirit. This was more than a vacation— it was a deeply meaningful family experience we’ll never forget.

With heartfelt thanks to Coraima, Summer, Alejandra and Diliana at Kimkim and all our incredible guides— Katya, Jordi, Pol, Majo, Natalya, and Carlos—gràcies y gracias!

Hotel Reviews
H10 Madison Hotel
Barcelona

Outstanding service!

Authenticity & Character
Location
Staff
Eager to help with restaurant reservations and arranging taxi service.
Cleanliness & Comfort
Radisson RED Madrid
Madrid

The staff is not very friendly nor eager to help.

Authenticity & Character
Location
Staff
Better interpersonal skills.
Cleanliness & Comfort
Activity Reviews
Skip-the-Line La Sagrada Família & Park Güell Visit
Skip-the-Line La Sagrada Família & Park Güell Visit
Barcelona

The La Sagrada Família & Park Güell Visit was breathtaking. The architecture and design of La Sagrada Família are awe-inspiring, and Park Güell was equally impressive.

Toledo Family Experience & Sword-Making with Private Transfer
Toledo Family Experience & Sword-Making with Private Transfer
Madrid

The Toledo Family Experience & Sword-Making was a unique experience. Although we didn't make swords, participating in the early stages of the process was interesting. It was a fun and educational activity for the family.

Private Montserrat & Penedès Wine Region Day Trip
Private Montserrat & Penedès Wine Region Day Trip
Barcelona

The Private Montserrat & Penedès Wine Region Day Trip was wonderful. We visited a family vineyard, where Ana, the guide, treated us warmly. We enjoyed a meal in their private dining room and tasted their award-winning Cava. It felt special and personal.

Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Jul 16, 2025

Thank you so much for sharing your thoughtful and detailed review about your experience with us, Lionel! My team is truly honored to have contributed to creating such meaningful memories for your family's first visit to Spain. Your words capture exactly what we hope to deliver: immersive, personal, and enriching travel experiences that go far beyond sightseeing! All feedback has been helpful in continuing to improve our services, particularly with your hotels. I hope your time with us has left your family excited to plan your next international trip!
Coraima

Taking the areas out of travel.
Spain | Jul 1 - Jul 7, 2025

A
Alison D.
Dallas, TX | Reviewed on Jul 14, 2025
Manuela and her team made everything so simple. And they were quick with help when we needed it. They took the stress out of planning to visit a place we hadn’t been before. Xavier, our guide in Barcelona, was amazing - I highly recommend his tour of the city and Família Sagrada. So happy we found Kimkim! Read more

Manuela and her team made everything so simple. And they were quick with help when we needed it. They took the stress out of planning to visit a place we hadn’t been before. Xavier, our guide in Barcelona, was amazing - I highly recommend his tour of the city and Família Sagrada. So happy we found Kimkim!

Hotel Reviews
Hotel Cala Fornells
Peguera

Beautiful location, friendly staff, delicious breakfast. Watch the sunset from the patio. Swim on a lovely beach. Easy access to town with the shuttle bus. The rooftop pool was a delight. I would come back again!

Authenticity & Character
Historic feel with modern conveniences
Location
The beach out front and the views!
Staff
Friendly and helpful
Cleanliness & Comfort
Alta House Begur
Begur, Girona

Great location in the historic town. Easy walkable access to shopping, restaurants and the beach shuttles. Such friendly and helpful staff. Lovely breakfast. Be aware you have to park outside of city center.

Authenticity & Character
Location
Staff
Honestly the best part of our stay
Cleanliness & Comfort
Andante Hotel
Barcelona

Good location with access to everything we wanted to see. Helpful team. Comfortable rooms.

Location
Staff
Since we would miss included breakfast they made us a picnic breakfast to take. So kind and delicious!
Cleanliness & Comfort
Activity Review
Private Visit of Barcelona & La Sagrada Familia
Private Visit of Barcelona & La Sagrada Familia
Barcelona

Xavier our guide was amazing. Such knowledge and so many stories. We got a great hint of life and history of Barcelona. And his tour of Família Sagrada was the best part of the tour.

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Local specialist: Manuela Cardillo
Manuela
Manuela Cardillo
Local specialist in Madrid | Replied on Jul 14, 2025

Hi Alison,
Thank you so much for your lovely feedback! It was a real pleasure helping you bring this trip to life, and I’m so glad to hear you enjoyed it. I hope you’ll carry these memories with you forever. And if you're ever planning your next adventure, I’d be happy to help!

Best,
Manuela

An outstanding job. Thanks much!!!
Belgium | Jul 6 - Jul 13, 2025

E
Eric M.
Ashburn, VA | Reviewed on Jul 14, 2025
Our driver Peter did an outstanding job in ferrying the group around!!! Our best to Bas and Peter for arranging and facilitating our trip!!! Read more

Our driver Peter did an outstanding job in ferrying the group around!!!

Our best to Bas and Peter for arranging and facilitating our trip!!!

Hotel Reviews
Marriott Grand Place
Brussels

Great service and superb people with wonderful personalities!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ibis Antwerpen Centrum
Antwerp
Authenticity & Character
0p
Location
Staff
Cleanliness & Comfort
Golden Lakes Hotel
Froidchapelle

Wonderful place to bring the entire family for a weekend or for a full week!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
ibis Dinant Centre
Dinant
Authenticity & Character
Location
Excellent location near the river and walking distance to nearby restaurants and clubs!!!
Staff
Cleanliness & Comfort
Activity Reviews
Brussels to Antwerp - Visit the Trappist breweries of Westmalle and Achel
Brussels to Antwerp - Visit the Trappist breweries of Westmalle and Achel
Belgium
Quality of Experience
Guides, Drivers and Staff
Transport
Chimay - Visit the Scourmont Trappist Abbey (Chimay Brewery)
Chimay - Visit the Scourmont Trappist Abbey (Chimay Brewery)
Belgium
Quality of Experience
Guides, Drivers and Staff
Transport
Antwerp - Day trip to Westvleteren: Trappist Brewery of the Sint-Sixtus Abbey - Chimay
Antwerp - Day trip to Westvleteren: Trappist Brewery of the Sint-Sixtus Abbey - Chimay
Belgium
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Trappist breweries of Orval and Rochefort
Visit the Trappist breweries of Orval and Rochefort
Dinant
Quality of Experience
Guides, Drivers and Staff
Transport
Brussels - Gueuze Museum
Brussels - Gueuze Museum
Brussels
Quality of Experience
Guides, Drivers and Staff
The staff did a great job!!!
Transport
Local specialist: Bas Naus

Wonderful Family Trip to Australia
Australia | Jun 19 - Jul 2, 2025

S
Susan R.
Redwood City, CA | Reviewed on Jul 13, 2025
We planned a multiWe had an incredible family trip to Australia, and we would work with Vicky again in a heartbeat! From the start, Vicky was helpful in outlining an initial itinerary and activity suggestions, always listening closely to our preferences and weaving in thoughtful recommendations she knew we’d enjoy. We traveled as a family of four, along with my mom, sister, and partner, so it was important to find experiences that appealed to a range of interests and energy levels. Vicky... Read more

We planned a multiWe had an incredible family trip to Australia, and we would work with Vicky again in a heartbeat! From the start, Vicky was helpful in outlining an initial itinerary and activity suggestions, always listening closely to our preferences and weaving in thoughtful recommendations she knew we’d enjoy.

We traveled as a family of four, along with my mom, sister, and partner, so it was important to find experiences that appealed to a range of interests and energy levels. Vicky did a fantastic job curating activities that were flexible, fun, and inclusive. If anyone wanted to take it easy or do something different, it was always easy to manage.

Our journey took us from Sydney to Uluru, then up to Port Douglas, and finally to Melbourne. All of our tours and experiences went smoothly. A special shoutout to our outstanding guides: Nigel (Blue Mountains), Kem (Daintree Rainforest), and Rob (Phillip Island), each brought their destinations to life with knowledge and personality.

Vicky also handled all of our flight bookings and accommodation arrangements, and everything worked out beautifully. The hotels were in great locations, and her suggestions were spot on.

We made amazing memories together and are so grateful for the care and detail Vicky put into making our trip so special. Thank you, Vicky!

Hotel Reviews
The Sebel Quay West Suites
The Rocks

Wonderful location and great staff. My only small issue was our dryer in our suite didn't work well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

Amazing location - large rooms. Wish we had more time there, but it was quite brief.

Peppers Beach Club
Port Douglas

Loved the hotel and location. Very relaxing atmosphere. Staff was helpful. Very walkable to beach and town. The only minor issue was in our room, the air conditioning unit blew the cold air right onto the bed. And it was kind of hard to figure out how to adjust to keep the room cool, but not feel like you're being frozen in bed. Minor problem. We enjoyed everything else.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mantra on Russell Melbourne
Melbourne

The staff was great and location excellent. Can do with some updating in rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Carpets in the room were dirty. They were vacuumed, but it's dark carpet so it doesn't show dirt. If you walk around with socks you will see it. Room decor was dark so didn't help.
Activity Reviews
 Ayers Rock Uluru Private Tour
Ayers Rock Uluru Private Tour
Uluru

Beautiful and magical experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney

Nigel was the best! Second full day of our trip, but Nigel kept jet lag at bay. We really loved the stop to Featherdale and then the Blue Mountain stops. He tailored to our multi-generational family. Went out of his way to make sure my mom had a nice cozy spot to sit while a few others did a serious rainforest/waterfall hike. Would definitely recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Outer Barrier Reef from Reef Marina - Port Douglas
Outer Barrier Reef from Reef Marina - Port Douglas
Port Douglas

The operator and staff were 5 stars, they made everyone feel welcome and comfortable. The journey to the reef is 90 minutes and then 90 minutes back. Not the operators fault, but it was just a bit of a windier day and choppier water so even with Dramamine my kids weren't feeling the best. But were better once we got to the pontoon area. Snorkeling gear and equipment they provided was fine. The snorkeling area was a bit more limited. I can understand as we're in the middle of no where and life guards are all around to ensure everyone is safe and accounted for. But it did feel a bit crowded by the launch area and marked triangular area. It was nice to have activities for non-snorkelers but didn't see as many fish as we were hoping for. Perhaps we set our expectations too high. Again overall, great experience with the crew, equipment etc.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Daintree Rainforest,Cape Tribulation,Mossman Gorge Small-Group from Port Douglas
Daintree Rainforest,Cape Tribulation,Mossman Gorge Small-Group from Port Douglas
Port Douglas

We loved Kem, our guide. He was knowledgeable, interesting and very relaxed, but kept us on time. Beautiful walks and scenic viewpoints.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private and Customised Great Ocean Road and 12 Apostles Tour
Private and Customised Great Ocean Road and 12 Apostles Tour
Melbourne

Our guide was nice and knowledgeable. Just be prepared for windy roads. The scenic views are gorgeous. Our only feedback was there was 8 including our guide. We were spoiled on prior tours on our trip with a full sized van to comfortable seat everyone. This trip, we were in a mini-van which is a bit of a squeeze for a 12 hour day.

Quality of Experience
Guides, Drivers and Staff
Transport
More comfortable transportation for the size of the group.
Phillip Island Private Experience
Phillip Island Private Experience
Melbourne

This was a wonderful excursion. We loved our lunch stop for some of the best fish and chips. Then onto see the Koalas, beaches and finally the penguins. Rob, our guide was very engaged and gave us an experience to remember.

Quality of Experience
Guides, Drivers and Staff
Transport
A well organized and maintained van. Probably the best of the whole trip!
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jul 13, 2025
Hi Susan,
Thank you so much for your kind words — and for the detailed feedback, it’s incredibly helpful and appreciated! I'm absolutely thrilled to hear that your trip went so smoothly and that you all had such a memorable time exploring Australia together. It was a real pleasure helping plan your adventure — especially making sure there was something for everyone in the group to enjoy, whether that meant full days of exploring or taking it easy when needed.
It’s also lovely to hear that... Read more

Hi Susan,
Thank you so much for your kind words — and for the detailed feedback, it’s incredibly helpful and appreciated! I'm absolutely thrilled to hear that your trip went so smoothly and that you all had such a memorable time exploring Australia together. It was a real pleasure helping plan your adventure — especially making sure there was something for everyone in the group to enjoy, whether that meant full days of exploring or taking it easy when needed.

It’s also lovely to hear that the guides made such a great impression — Nigel, Kem, and Rob really are gems, and I’ll be sure to pass along your feedback to them too.

Wishing you many more happy and unforgettable travel adventures ahead!

Thanks again
Vicky

Simply the best
Latvia | Jun 29 - Jul 12, 2025

Stu
Stu N.
Germantown, MD | Reviewed on Jul 13, 2025
This is at least our third trip that Moonika has organized. She is amazing. Each trip keeps getting better and better. We visited Lithuania and Latvia and loved it. Moonika arranged for us to stay in and experience a list of cities that otherwise we woud never have known about. Kuldiga is a great example. I love this place so much that I am thinking seriously about buying a place there. The balloon ride was to die for. Moonika is the best. She follows up on details. She stays in... Read more

This is at least our third trip that Moonika has organized. She is amazing. Each trip keeps getting better and better. We visited Lithuania and Latvia and loved it. Moonika arranged for us to stay in and experience a list of cities that otherwise we woud never have known about. Kuldiga is a great example. I love this place so much that I am thinking seriously about buying a place there. The balloon ride was to die for. Moonika is the best. She follows up on details. She stays in touch during the trip making sure everything is top notch. We travel far more than most and so we appreciate good agency and Moonika is the best.

Stu Nichols

Hotel Reviews
Hotel PACAI
Vilnius

Amazing hotel. Very good staff.

Authenticity & Character
I don't know how they did what they did.
Location
Right next to city hall
Staff
Cleanliness & Comfort
Hotel Kaunas
Kaunas

perfectly fine hotel, but not amazing. had motel vibes. Great gym though. probably the most amazing gym ever.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MICHAELSON boutique HOTEL
Klaipeda

Great renovation but the staff disappointed us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Promenade Hotel
Liepaja
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dome Hotel
Riga

I love this hotel. Very near the central square. Unique design. Great restaurant.

Authenticity & Character
Unique design
Location
Right in the middle of things
Staff
The breakfast is amazing. The staff is the dream team. Friendly and attentive. I literally looked forward to breakfast daily. Elizabete is top tier. Her colleagues didn't wear name badges but they are amazing.
Cleanliness & Comfort
Noliktava No 5
Kuldīga

The design was amazing, but there was ZERO interaction with the hotel staff. My wife and I are very self-sufficient travelers so we don't need interaction, but this was sort of ridiculous. Btw, we LOVED Kulidiga. The stay was just good. Not amazing.

Authenticity & Character
Location
Staff
if you want to get a decent rating on this, you need to have staff present. Not the case here.
Cleanliness & Comfort
Activity Review
Hot Air Balloon Flight Over Trakai
Hot Air Balloon Flight Over Trakai
Vilnius

Un-effing believable. do this! fly to the baltics just for this. Trust me.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Jul 14, 2025

Hello Stu,

Thank you so much for your kind words and continued trust, it truly means the world to me. I'm so happy you loved Latvia and Lithuania, and that Kuldīga left such an impression! It's one of my favorite towns too:) All the best and I hope to have you as my guests again in the future.

Moonika

Cycling in Provence
France | Jul 2 - Jul 8, 2025

Mary
Mary W.
Dallas, TX | Reviewed on Jul 13, 2025
We had a great trip and appreciate the help and responsiveness provided by Rashi. The most important crieria for our trip was 1) the choice of bike routes selected for our trip 2) the quality of the bikes and 3) the appeal of the accomodations. I would give each of these 5 stars. The critique I have of the experience however was the separation of the planning aspects of the trip between Rashi and the person whom she connected with for the details on the bikes. On our first day getting... Read more

We had a great trip and appreciate the help and responsiveness provided by Rashi. The most important crieria for our trip was 1) the choice of bike routes selected for our trip 2) the quality of the bikes and 3) the appeal of the accomodations. I would give each of these 5 stars.

The critique I have of the experience however was the separation of the planning aspects of the trip between Rashi and the person whom she connected with for the details on the bikes. On our first day getting the bikes we learned that the bikes did not come with water bottles or a holder for the phone on the front handlebars. We had to go a few miles out of our way the first morning to purchase these items. It would have been better if there was a checklist for us to ensure we brought all these things along- in a previous experience bike touring bikes came with those features. We would have been happy to bring them had we know. The other disconnect was for the Mt. Ventoux bike. It noted on my itinerary that I could pick up the bike the evening before. When I tried to do so the person at the bike shop said I could not pick it up until 8:00 the following morning. Due to the hot weather and need for an early start i decided it was best not to wait and so was sorry not to have that particular bike for the climb. At the end of the trip we were informed that the bike rental people would not have a pedal wrench to take off our pedals--we tried numerous places to try to bring the bikes and spent a couple hours doing so- to no avail. The next morning he did show up with one-- was a bummer to spend the time after arrival in seach of a tool that was used initially by the bike rental place.

It also would have been helpful to provide details about trains from Paris, distance to hotels when arrival into Orange, etc. NOt a big deal- but why not?

We loved our trip and grateful for the wonderful routing, hotels, and overall itinerary. I would just suggest however that in the future when you have the major component of the trip contingent upon details with the bikes and logistics- that there be a much more seamless approach.

Thank you very much.

Local specialist: Rashi Jakhete

Alex did an amazing job helping us organize t...
Ireland | Jul 5 - Jul 11, 2025

Bob
Bob S.
Dallas, TX | Reviewed on Jul 13, 2025
Alex did an amazing job helping us organize the trip agenda. I liked all the hotels you arranged. All the tour guides and drivers were great. Being able to get us tickets to tour Gilhaman prison was a real feather in your cap as we understood they are hard to get. Job well done! Thanks Read more

Alex did an amazing job helping us organize the trip agenda. I liked all the hotels you arranged. All the tour guides and drivers were great. Being able to get us tickets to tour Gilhaman prison was a real feather in your cap as we understood they are hard to get. Job well done! Thanks

Hotel Review
Casey's Hotel Baltimore

What a charming, country inn. Pleasant breeze off the bay was invigorating. View from beer garden porch and restaurant were outstanding along with the food. The staff were friendly and helpful. Great pic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Dublin Private Walking Tour
Dublin Private Walking Tour
Dublin

Very informative, I was interested in the historic locations of the Easter 1916 uprising and I appreciated the guides knowledge of the history.

Quality of Experience
Guides, Drivers and Staff
Transport
All good except the cab's air conditioning was not working on the trip from Galway to Dublin.
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Jul 14, 2025

Thank you so much, Bob!
Your words really made me smile! 😊 I’m thrilled you enjoyed everything, and getting those prison tickets was definitely a little victory worth celebrating. It was a joy to help put it all together for you! ❤️
Wishing you many more wonderful journeys and little (and big) victories ahead too! 🌟
Sincerely,
Aleksandra

The trip could not have gone any better. Clo...
Switzerland | Jul 4 - Jul 12, 2025

George
George D.
Ashburn, VA | Reviewed on Jul 13, 2025

The trip could not have gone any better. Clothilde did an amazing job with the planning, and everything went perfectly to plan. Loved driver Luiz and guides Eric and Mike. Hotels were all good, although the Hotel Metropole in Interlaken could probably use an update in public spaces (although rooms were nice). Will definitely use you again.

Local specialist: Clothilde DIEMUNSCH

Amazing family trip to Iceland. We traveled w...
Iceland | Jun 14 - Jun 22, 2025

Brian
Brian W.
Boston, MA | Reviewed on Jul 13, 2025
Amazing family trip to Iceland. We traveled with our two boys for a family trip x 1 week. The boys really enjoyed the activities: glacier hike, lagoon iceberg tour on zodiac boat, and river rafting were key favorites. Kimkim's team created a wonderful itinerary, with a highlight event each day to look forward to. thank you! Read more

Amazing family trip to Iceland. We traveled with our two boys for a family trip x 1 week. The boys really enjoyed the activities: glacier hike, lagoon iceberg tour on zodiac boat, and river rafting were key favorites. Kimkim's team created a wonderful itinerary, with a highlight event each day to look forward to. thank you!

Activity Reviews
Family river rafting
Iceland

Staff was incredible. beautiful weather. even got to jump from a cliff into the water.

Quality of Experience
Guides, Drivers and Staff
Transport
short bus ride to the start of the river rafting--the bus was a bit rustic, but part of the fun experience.
Fjallsarlon glacier lagoon zodiac boat tour
Fjallsarlon glacier lagoon zodiac boat tour
Iceland

Out of this world experience. So beautiful. Try to go on a sunny day (if you get lucky with the weater) as the icebergs shimmer in the sun.

Local specialist: Èric D

A really enjoyable trip. Well planned and we...
Morocco | Jul 3 - Jul 9, 2025

B
Brandon C.
Salt Lake City, UT | Reviewed on Jul 13, 2025
A really enjoyable trip. Well planned and well executed. Maryem was fantastic during the planning process and always responded timely to my many questions questions and requests. Omar was awesome. He was professional, friendly, communicative, knowledgeable, punctual, helpful yet easy going. Really enjoyed my time with him. My guides in each city were great too. Particularly Said in Fes. Ikram in Rabat was amazing as well. Read more

A really enjoyable trip. Well planned and well executed.

Maryem was fantastic during the planning process and always responded timely to my many questions questions and requests.

Omar was awesome. He was professional, friendly, communicative, knowledgeable, punctual, helpful yet easy going. Really enjoyed my time with him.

My guides in each city were great too. Particularly Said in Fes. Ikram in Rabat was amazing as well.

Hotel Reviews
Riad Nesma Suites & SPA
Medina, Marrakech

Excellent location and staff. My only compliant is that it was a bit loud, but most riads are.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Farouzi Fes
Fes

I was the only one at the riad for my one night stay. The one man staff was amazing. Wasn't the best location but wasn't bad either.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Zyo
Rabat

Beautiful riad in an excellent location. Room was a little loud likely due to it's location within the riad.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

A few things were interesting, but overall not terribly exciting

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Guided Tour of Rabat
Morning Guided Tour of Rabat
Rabat

Ikram was outstanding. Really knowledgeable and communicative. I only wish the tour was longer, but we needed to cut it a bit short to make the next stop on time. Not Ikram or Omar's fault-- just the way things worked out with everything going on.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes

Said was phenomenal. His command of the English language is that of a native speaker and his knowledge and experience of the city shows you many hidden insights.

Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Rabat via Volubilis and Meknes
Fes to Rabat via Volubilis and Meknes
Morocco

Great guide in Volubilis, though I forget his name. Perfect amount of time aloted to see the sites. Meknes was largerly under construction, but Omar showed and explained enough to get a feel. We stopped to take some photos of what was possible to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Driving Tour of Casablanca
Driving Tour of Casablanca
Casablanca

Again, Omar was great. It was stressful (for him) to get me to the Hassan II mosque on time to catch the tour, but we made it just in time, comfortably and safely.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maryem Kouna

Thanks to Angela and KimKim for a memorable trip!
Greece | Jun 20 - Jun 28, 2025

Becky
Becky K.
Chicago, IL | Reviewed on Jul 13, 2025
Angela helped us experience a most memorable trip! Especially enjoyed that the hotels were centrally located and walking distance to many sites and restaurants. Breakfasts were so hearty and delicious local foods. (The view from our Athens hotel at breakfast was breathtaking)! The pick ups by the drivers at the airports and hotels were great; enjoyed getting to know each of them along the way. Son Joe received texts about pick up times and locations the night before which was extremely... Read more

Angela helped us experience a most memorable trip! Especially enjoyed that the hotels were centrally located and walking distance to many sites and restaurants. Breakfasts were so hearty and delicious local foods. (The view from our Athens hotel at breakfast was breathtaking)! The pick ups by the drivers at the airports and hotels were great; enjoyed getting to know each of them along the way. Son Joe received texts about pick up times and locations the night before which was extremely helpful. I felt very pampered! And last but not leastthe guides were amazing. So knowledgeable and flexible in scheduling each day, depending on weather, crowds, etc. So impressed with the backgrounds (usually decades of experience) they have…they could answer any questions we posed! And I appreciated that with limited time in an area they introduced us to the most important sites in that region; making the best use of our time. (Note: One does have to plan on additional expenses on the day trips which is good to be aware of). My overall impression is very positive. You made this such a memorable experience. Thank you!

Hotel Review
360 Degrees Pop Art
Athens

Very close to many sites. Amazing view of the Acropolis at breakfast!! Once we learned how to find the separate location it was great. Perhaps written directions could be provided. Staff werevvery helpful with restaurant suggestions and any questions.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jul 13, 2025

Yeia sou Becky,

Thank you for your review.
I'm really happy to know that you had a great time here in Greece with us.

Sorry about the extra costs. Those were actually mentioned in each tour's detailed description. They always are.

We would love to see you coming back soon. There are so many more to discover 🙂

Take care.
Safe travels.
Angela

Another fantastic Kimkim journey
Scotland | Jul 7 - Jul 11, 2025

Drew
Drew M.
Spartanburg, SC | Reviewed on Jul 13, 2025
We are about to board the plane to leave beautiful Scotland, where we had our third Kimkim-planned adventure and as before, it was another fantastic journey! It met and even exceeded our high expectations! Aleksandra did our trip plan and thanks to her hard work planning, and her attention to detail and ongoing coordination, everything went off without a single hitch or problem (and there were lots of moving parts!). Our local Scottish guides, especially John and Alistair, were just great... Read more

We are about to board the plane to leave beautiful Scotland, where we had our third Kimkim-planned adventure and as before, it was another fantastic journey! It met and even exceeded our high expectations! Aleksandra did our trip plan and thanks to her hard work planning, and her attention to detail and ongoing coordination, everything went off without a single hitch or problem (and there were lots of moving parts!). Our local Scottish guides, especially John and Alistair, were just great and we loved getting to know them and learning about the history and culture of this beautiful country. My wife, my son and I will forever have wonderful memories of our Scotland journey so thanks again Kimkim!

Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Jul 13, 2025

Dear John, Barbara, and Vince,

It was my absolute pleasure working with you to make your trip unforgettable! Thank you so much for the lovely review—it truly means a lot to me.

I’ll be sure to pass along your kind words to John and Alistair as well — they will be delighted to know they made your experience even more special.

Wishing you a smooth transition back to your routine, with lots of beautiful memories from Scotland to carry with you. Thank you again for letting me be a part of your journey!

Sincerely,
Aleksandra

Thanks Coraima and Team for a Great Time in Spain!
Spain | Jul 7 - Jul 12, 2025

P
Patrick D.
Ashburn, VA | Reviewed on Jul 13, 2025
Wanted to send a thank you for organizing such an amazing trip to Mallorca and Barcelona for our bi-annual guys getaway. Everything in Spain went smoothly, and the guys loved all the excursions and attention to detail that the KimKim team put into planning this trip. Palma especially was a hit — we had a great time there doing the Valdemossa and Soller excursion with Sofia, and the Catamaran with Helmut. We used our free day to bike around Barcelona for Day 5. Huge thanks to Coraima and... Read more

Wanted to send a thank you for organizing such an amazing trip to Mallorca and Barcelona for our bi-annual guys getaway. Everything in Spain went smoothly, and the guys loved all the excursions and attention to detail that the KimKim team put into planning this trip.

Palma especially was a hit — we had a great time there doing the Valdemossa and Soller excursion with Sofia, and the Catamaran with Helmut. We used our free day to bike around Barcelona for Day 5. Huge thanks to Coraima and Alejandra for all the thoughtful planning and coordination. You really helped make this trip one to remember.

This was our first time using the service. Looking forward to booking with you all again for the next trip! Now back to reality.

Activity Review
Private Valldemossa & Sóller Excursion
Private Valldemossa & Sóller Excursion
Spain

We loved our tour with Sofia! She was very informative and she seemed to genuinely enjoy hanging out with us. If Sofia reads this: We loved learning about the “Car Stations!” haha. Thanks for showing us your island.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Jul 16, 2025

Patrick, thank you so much for your kind words and for taking the time to share your experience with us! It was so lovely meeting you all and working with you for your bi-annual guys getaway to Mallorca and Barcelona 🤩 Palma truly is incredible, and I'm so glad to hear that the Valldemossa and Sóller excursion with Sofía, along with the catamaran outing with Helmut, were highlights! Thanks again for choosing kimkim for your first trip with us, and looking forward to seeing you again soon!
Coraima

Great experience despite falling sick
Peru | Jul 1 - Jul 8, 2025

D
Daisy J.
San Jose, CA | Reviewed on Jul 12, 2025
Unfortunately, most of our group experienced the "travelers diarrhea" on different days of the tour. Despite, our guides were patient and understanding, still trying to make the best experience possible. Willy was our guide most of the trip and he is very knowledgeable. He also suggested switching day tour to a different day to allow our group to recover (which was much needed and appreciated). The whole tour was well planned by Jimena, hitting all the spots we wanted to see and the hotel... Read more

Unfortunately, most of our group experienced the "travelers diarrhea" on different days of the tour. Despite, our guides were patient and understanding, still trying to make the best experience possible. Willy was our guide most of the trip and he is very knowledgeable. He also suggested switching day tour to a different day to allow our group to recover (which was much needed and appreciated). The whole tour was well planned by Jimena, hitting all the spots we wanted to see and the hotel selection was perfect. Despite falling sick, the food experiences were amazing (don't think that caused the sickness).

Local specialist: Jimena Salazar
Jimena
Jimena Salazar
Local specialist in Lima, Peru | Replied on Jul 14, 2025

Dear Daisy

Thank you so much for your kind review. My team and I are truly happy to hear that both families had a great experience overall, even with the unexpected sickness along the way. We were fully committed to making sure you felt cared for and we’re glad we were able to support you during those moments.

These situations can happen during a trip, but our goal is always to provide comfort, flexibility, and personalized attention so that everyone returns home with beautiful memories.

Wishing you all the best in your future travels!

Sending my best from Lima, Peru,
Jimena

The Easiest Journey to the Other Side of Earth
Japan | Jun 26 - Jul 5, 2025

Katherine
Katherine T.
Atlanta, GA | Reviewed on Jul 12, 2025
Taking a six and eight year old halfway around the world can feel pretty daunting. Our two kids came to us a year ago and said, “ we want to explore the world!” In hand was a list of 10 countries to start and Japan was at the top. My husband and I said well, go big or go home. I knew I needed some help with this one and KimKim and Sandy, our trip coordinator, to the rescue. The trip was designed so seamlessly, with an initial input from us and one tweak to the first draft, we had an... Read more

Taking a six and eight year old halfway around the world can feel pretty daunting. Our two kids came to us a year ago and said, “ we want to explore the world!” In hand was a list of 10 countries to start and Japan was at the top. My husband and I said well, go big or go home. I knew I needed some help with this one and KimKim and Sandy, our trip coordinator, to the rescue. The trip was designed so seamlessly, with an initial input from us and one tweak to the first draft, we had an incredible 10-day tour of Japan mapped out, to include a night in the mountains at a Buddhist temple! We were taken care of every step of the way. Cars, trains, tour guides, hotels, excursions . All taken care of. A very special thanks goes to Keiko, our tour guide in Tokyo, and Sanae, our tour guide in Kyoto. We loved them both! And we are already working with KimKim on our 2026 adventure to Iceland…the next county on the list:).

Hotel Reviews
Hotel Vischio Kyoto by GRANVIA
Kyoto

We loved this hotel. The location, food, staff were all excellent!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jokiin
Koyasan

The family room was beautiful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo

We loved the market and the temple! Keiko our tour guide also took us to her favorite paper store for stationary which was a great little side trip I to a beautiful shopping area.

Quality of Experience
Guides, Drivers and Staff
Keiko was amazing! We stayed in touch after we departed Tokyo!
Transport
We walked and took the subway the whole day and we couldn’t believe how quiet and clean the subway was. And we all felt completely safe. Very different experience than a lot of big cities in the States.
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Japan

This was one of our favorite days. We absolutely loved the small mountain town around Mt Fuji, the boat ride on the lake, the old village we toured where they used to make silk and a beautiful Shinto shrine with the biggest cedar trees I’d ever seen! The landscape was amazing and we had the best sushi of our lives at this wonderful restaurant our guide, Keiko, picked out. They even made a special dish only available for dinner for our son for lunch. Everyone was so friendly!

Quality of Experience
Guides, Drivers and Staff
Keiko was the best! Our driver was also friendly and did a great job.
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jul 16, 2025
Hi Katherine, Thank you so much for your wonderful review! We are thrilled to hear that you and your family had such an amazing experience exploring Japan. It sounds like your children's enthusiasm for adventure led to an unforgettable trip, and we're delighted that we could help make it a reality for you. We're especially glad to hear that our guides, Keiko and Sanae , helped create a seamless journey for you. Your feedback will surely be passed on to them, as they love hearing how they... Read more

Hi Katherine,

Thank you so much for your wonderful review!

We are thrilled to hear that you and your family had such an amazing experience exploring Japan. It sounds like your children's enthusiasm for adventure led to an unforgettable trip, and we're delighted that we could help make it a reality for you.

We're especially glad to hear that our guides, Keiko and Sanae , helped create a seamless journey for you. Your feedback will surely be passed on to them, as they love hearing how they contributed to your experience.

We're also excited to hear about your plans for Iceland in 2026! We can't wait to start planning another incredible adventure with you. Please don't hesitate to reach out to us anytime as we look forward to making your next trip just as memorable.

Best regards,

Sandy

tAntonia at Kim Kim was fantastic!
Croatia | Jun 30 - Jul 6, 2025

V
virginia s.
Newark, NJ | Reviewed on Jul 12, 2025
Antonia and I exchanged several texts to identify what me and my family wanted. She was terrific! All the places that she recommended in Croatia were fabulous! The walking tours were terrific and the tour guides were fabulous! The places revisited were so great as were the guides who drove us from place to place in Croatia. One of our guides was the owner of the actual winery and was so proud and exchanged so many nice things about Croatia to us! Antonia anticipated what would be good for us,... Read more

Antonia and I exchanged several texts to identify what me and my family wanted. She was terrific! All the places that she recommended in Croatia were fabulous! The walking tours were terrific and the tour guides were fabulous! The places revisited were so great as were the guides who drove us from place to place in Croatia. One of our guides was the owner of the actual winery and was so proud and exchanged so many nice things about Croatia to us! Antonia anticipated what would be good for us, including the lodging and the rooms! Our best breakfasts were in Dubrovnik and the best lodging was in split! I highly recommend Antonia and Kim Kim for their knowledge of what to see and what to do in Croatia! Virginia.

Hotel Reviews
Villa Malo More
Dubrovnik

Fabulous breakfast buffet!

Authenticity & Character
Location
Staff
Loved it all!
Cleanliness & Comfort
Beach Bay Hvar
Hvar

Terrific service!

Authenticity & Character
Location
Wonderful!
Staff
Cleanliness & Comfort
Vila Nepos
Split

Loved all the space and location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Boat Tour to Blue Cave & Pakleni Islands
Full Day Boat Tour to Blue Cave & Pakleni Islands
Croatia

So great! The guide was fabulous as were the sites!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Split
Private Walking Tour of Split
Croatia

Guide was so knowledgeable and friendly!

Quality of Experience
So great!
Guides, Drivers and Staff
Transport
Private Day Trip to Krka National Park & Šibenik
Private Day Trip to Krka National Park & Šibenik
Croatia

What a great park with so many beautiful waterfalls!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

Our guide was so personable and knowledgeable!! Loved her!

Quality of Experience
Guides, Drivers and Staff
Transport
Hvar Half-Day Private Island Tour (Afternoon)
Hvar Half-Day Private Island Tour (Afternoon)
Hvar

Great! Antonia did a great job!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Antonia Šutić Ljuština

England in a Fortnight
England | May 31 - Jun 12, 2025

R
Rob B.
Canada | Reviewed on Jul 12, 2025
We thoroughly enjoyed our trip through England. Tetiana was so helpful in planning and preparation – and during the trip itself – it gave us a real sense of comfort on our journey. Two of the suggested activities that stood out were the private tours. Our first day black cab ride with John, who clearly has The Knowledge, provided a most welcoming and informative experience. He's a gem. Another highlight was our black cab private tour of the Cotswolds. Once again, our cabbie Adge gave us... Read more

We thoroughly enjoyed our trip through England. Tetiana was so helpful in planning and preparation – and during the trip itself – it gave us a real sense of comfort on our journey.

Two of the suggested activities that stood out were the private tours. Our first day black cab ride with John, who clearly has The Knowledge, provided a most welcoming and informative experience. He's a gem. Another highlight was our black cab private tour of the Cotswolds. Once again, our cabbie Adge gave us a post-graduate course in architecture, literature, and history of Bath and environs. We felt like we were being shown around by a friend who was happy to welcome us to his home.

Train travels were well organized and we were able to walk to our hotels in most cases. Reassuringly, Tetiana was always available when we had questions.

Hotel Review
The Sanctuary House Hotel
London

Right in Westminster, a short walk to Buckingham Palace, this place lives up to its name. Peaceful nights in central London seemed unlikely, but we were happily surprised to barely notice any traffic or other goings on during our stay.

Location
Cleanliness & Comfort
Activity Reviews
Discover London in a Private Black Cab
Discover London in a Private Black Cab
London
Quality of Experience
Guides, Drivers and Staff
John was knowledgeable and accommodating - off to Abbey Road? Why not!
Transport
The 'new' electric cabs are the best
Charming Private Cotswolds Tour
Charming Private Cotswolds Tour
Bath

Adge was a gem. Brimming with knowledge about Bath and the Cotswolds, we were treated to a relaxing educational experience which gave us equal measures of feeling at ease, and in awe.

Quality of Experience
Guides, Drivers and Staff
Adge was the ultimate ambassador for the Cotswolds.
Transport
Local specialist: Tetiana Smal

Bruno, thank you for your knowledge, detailed...
Croatia | Jun 20 - Jun 27, 2025

R
Randar L.
Ashburn, VA | Reviewed on Jul 12, 2025
Bruno, thank you for your knowledge, detailed messages. Trip was amazing, the staff was always prepared everywhere you sent us.
Could not have asked for a better local specialist.
Randar and Candice Read more

Bruno, thank you for your knowledge, detailed messages. Trip was amazing, the staff was always prepared everywhere you sent us.
Could not have asked for a better local specialist.

Randar and Candice

Hotel Review
Hotel More
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Jul 12, 2025

Hi Randar,

I'm glad to hear that you had a great time in Croatia.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia.
It was a pleasure to arrange the trip for you.

Hope you took some lifelong memories from Croatia

Hope to stay in touch!

Many regards.

Bruno

Melanie went above and beyond to make sure ou...
Italy | Jun 22 - Jul 5, 2025

Peggy
Peggy S.
Atlanta, GA | Reviewed on Jul 12, 2025
Melanie went above and beyond to make sure our crew was well taken care of. Everything was planned nicely. Read more

Melanie went above and beyond to make sure our crew was well taken care of. Everything was planned nicely.

Hotel Reviews
Hotel Villa Pinciana
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Sorrento Palace
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jul 14, 2025

Hi Peggy,
thank you so much for your review and I'm so pleased you got to enjoy this special family trip!
I look forward to your next trip to Italy!

Thanks again,
Melanie

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.