Kimkim Trip Reviews

Robi helped us plan one of the best Europe trips for our family. We chose to do a completely self-guided tour, but Robi gave us a huge leg up – he helped us book hotels, car rentals, choose restaurants, and recommend places to go. He is very experienced and flexible - you essentially get full reign in how you want to spend time in Croatia. During the trip, he was easily reachable and very responsive through WhatsApp. I would 100% recommend working with Robi when planning a trip to Croatia, he is an absolute pleasure to work with!

Hotel Reviews

Teatro Verdi Boutique Hotel

Zadar

Great location and a comfortable stay. Parking is tricky since there are very limited spots – be sure to first go to the front desk to ask for them to save you a parking spot.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Skradinski buk

Skradin

Spacious rooms, just a few minutes' walk to the Krka National Park ferry. We were on the third floor where the wifi was so spotty it essentially didn't work. Hotel restaurant is a good value for a dinner.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Working wifi on the third floor

Hotel Dubrovnik

Zagreb

Probably the best hotel to stay at in Zagreb. The best part is its centrality to the Zagreb Old Town.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Degenija

Rakovica

Great option if you want to take a break near the Plitvice lakes area. Both hotel restaurants are great choices for lunch or dinner. Outdoor lawn with chairs and a pool was a great amenity, especially in the summer.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Heritage Hotel Fermai

Split

It's a bit small, but it's a very clean and comfortable stay. Parking can be a bit tricky, and if you come in through the back you may need to carry your luggage up a flight of stairs before you can use the elevator. Just a few minutes' walk to the Split Old Town.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Valamar Argosy Hotel

Dubrovnik

Very inclusive and comfortable hotel resort with two pools and outdoor lounging. The only downside was that our room had a moldy smell and some of the waiters were hard to communicate with. A few minutes' walk to the bus #6 station, which will get you to the Dubrovnik Old Town in about 15 minutes.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Visit to Zadar

Croatia

This was my favorite city to visit. I love music so the Sea Organ was one of the most memorable experiences in Croatia.

Quality of Experience

Guides, Drivers and Staff

Transport

Zagreb - Arrival

Zagreb

Most Old Town attractions are within walking distance and can be visited in a single walking trip of an hour or so.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Zagreb

Croatia

Leaving Zagreb -Rastoke visit- Plitvice lakes

Zagreb

Rastoke is a must-stop village. The town rests on the intersection of two rivers at different elevations, sitting right on the edge of a wide-stretching waterfall. You'd have to go there to experience its beauty yourself!

Quality of Experience

Guides, Drivers and Staff

Transport

Goodbye Dubrovnik

Dubrovnik

Explore Plitvice Lakes National Park

Croatia

Gorgeous. Sadly the waterfall was closed, but the lakes were lovely. We almost chose to hike 20 km because we thought the boat couldn't take everyone at once and we would have to wait an hour, but luckily two boats came.

Quality of Experience

Guides, Drivers and Staff

Transport

Reduce waiting time for the boat, especially since it's essential for visitors taking the one-way journey through the park

Visit to Šibenik

Croatia

Very pretty town. I wish we visited earlier in the day to avoid the heat. Overall I think we could even spend a day here.

Quality of Experience

Guides, Drivers and Staff

Transport

Krka National Park

Croatia

To be honest, after visiting Plitvice, Krka National Park was underwhelming. I would have honestly been fine skipping this part of the trip.

Visit Ston

Croatia

Very charming town! If it was less hot and earlier in the day I would have definitely climbed the walls.

Dubrovnik Old Town and the City Walls

Croatia

Beautiful.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Split & Diocletian's palace

Split

Leisure day in Dubrovnik

Dubrovnik

Our trip to Finland was wonderful! A large part of it had to do with Moonika our KimKim travel agent who helped with all our arrangements. She was terrific as far as communicating with us in a timely manner and, I especially appreciated her flexibility with plan changes and help at the very end. We had booked a final trip on our own to Estonia and it got mistakenly cancelled. She booked a new trip for us just a day in advance! We were a group of nine and so there were multiple rooms in each town and transfers and one couple went to the airport early and one group of three had their plane pickup and drop off changed. She made all these changes successfully!
Our guides in each city were great, but I loved Sari, our guide in Helsinki! Her English was great and her insight and love for Finland made her tour personal and very informative!
The hotels we terrific, especially Glo in Helsinki and the Lapland Hotel Arena! They were more than comfortable and yes, the breakfasts were truly amazing!!
My most memorable trip was our sailing trip on the Archipelago to a small island where we hiked. Our captain built the boat which was impressive and the trip on the sea was beautiful! We also had a lovely simple lunch that he provided.
It was a trip of a lifetime! We loved Finland!

Hotel Review

Home Hotel Jugend

Helsinki

Loved the uniqueness of the hotel along with the comfortable beds and rooms. The breakfast was amazing as advertised!! Rooms were quiet. The location was walkable and seemed very safe. The front desk was helpful with several good ideas for restaurants. We stayed several nights. The only small complaint was that the AC did not seem to be adjustable. The first nights we were there it seemed warm, and they did bring a fan in for us. At the end of our trip we stayed again and the temperature was better.

Authenticity & Character

Breakfast! Unusual architecture.

Location

Restaurants and grocery store close by. Walkable to downtown.

Staff

Very helpful! Polite.

Cleanliness & Comfort

Rooms were very clean and was the rest of the hotel! Everything was in good repair. The beds were very comfortable!

Activity Review

Boat Trip from Nauvo

Turku

This was the primary trip I was interested in and it didn't disappoint! It was a long trip to get to the boat, but the travel there was comfortable in our own large van or small bus. We sailed on a sailboat built by the captain, just our party, to a small island in the Archipelago. The boat was built in the fashion of a traditional work boat from the past. The captain was interesting, informative and friendly. I loved being on the sea and seeing the multiple islands! It was a treat! We were also served a delicious lunch of fish stew!

Quality of Experience

The beautiful land and sea made this special and being on such a unique boat with my family.

Food

The captain's fish stew!

Guides, Drivers and Staff

The vehicles were more than comfortable. One was a Mercedes van.

Transport

Nice vehicle. Nice to not have to figure out the driving! Everything was on time.

Whitewater was excellent especially our guide Roberto
Arenal Hot Springs Hotel was amazing as were all our activities there.
Manuel Antonio Karahe Hotel is very dated but a beautiful place outside of the rooms. Our guide on the hike through the National Park was beyond spectacular

Hotel Reviews

Hotel Presidente

San José

Nice place for a stopover. Rooftop bar is spectacular despite the rain

Authenticity & Character

Location

good location

Staff

Cleanliness & Comfort

No place to sit and relax with a desk

Arenal Manoa & Hot Springs

Fortuna

We loved this place. Best staff I've ever seen. So friendly and helpful. Great room and great views of Arenal. Highly recommend.

Authenticity & Character

Location

Staff

I'd give a six if I could

Cleanliness & Comfort

El Establo Mountain Hotel

Monteverde

Disappointed especially after Arenal Hot Springs. Too many steps to get to the room. Food selection/quality was not good. Pool was loud with a bunch of kids. Hard to relax. Courtesy transport was very good. Disappointing

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Karahé Beach Hotel

Manuel Antonio

Rooms are dated and need an upgrade. Property needs a facelift. However, the grounds are beautiful. The pool was fun as was the bar/restaurant. Needs mor food selection at breakfast. Stunning beach.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Country Inn & Suites by Radisson, San Jose Aeropuerto

San José

This was a dumpy old hotel. Horrible food and beverage selections. Do not recommend.

Location

Staff

Cleanliness & Comfort

Activity Reviews

Whitewater Rafting on the Pacuare River

Costa Rica

A very well run, fun day on the river

Quality of Experience

Food

Guides, Drivers and Staff

ROBERTO!!!

Transport

Hanging Bridges Adventure

Monteverde

A very cool experience

Quality of Experience

Guides, Drivers and Staff

Transport

La Fortuna Waterfall Guided Hiking Tour

Arenal/La Fortuna

Very strenuous but worth it!!

Quality of Experience

Guides, Drivers and Staff

Arenal Volcano Guided Walking Tour

Arenal/La Fortuna

Tougher hike than described but well worth it!!

Quality of Experience

Guides, Drivers and Staff

Transport

Birdwatching tour by the Arenal Lake

Arenal/La Fortuna

A nice easy hike but unfortunately didn't see a lot on this particular day.

Quality of Experience

Guides, Drivers and Staff

Transport

Manuel Antonio National Park Guided Nature Hike

Costa Rica

If I could give a six I would.

Quality of Experience

Guides, Drivers and Staff

ours was a 7

Transport

Morning Catamaran Adventure with Barbecue

Manuel Antonio

A nice relaxing way to end the trip

Quality of Experience

Guides, Drivers and Staff

Transport

We had an absolutely WONDERFUL trip! Kimkim made it so effortless and Gummi was a rockstar at planning it all! Best travel experience we have ever had! :)

Activity Reviews

Lava Cave Explorer Tour

Iceland

So interesting to see the lava caves! We had a great time and our group was relatively small which made it even more enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

Fjallsárlón glacier lagoon Zodiac boat tour

Iceland

This was such an amazing experience! We got to see the lagoon in all of its glory and even got to see some ADORABLE seals!

Quality of Experience

Guides, Drivers and Staff

Transport

Icelandic horse riding tour

Iceland

Such a fun time! We love the horses of Iceland and when we got an opportunity to ride some of them we couldn’t resist!

Quality of Experience

Guides, Drivers and Staff

Transport

Katla Ice Cave

Iceland

We had a fabulous time going to see the ice caves! Our guide Natalia was AMAZING and incredibly knowledgeable!

Quality of Experience

Guides, Drivers and Staff

Transport

Lunar Landscapes & Healing Waters – Blue Lagoon Immersion

Iceland

Such a wonderful and relaxing experience! Great way to end our adventure!

Quality of Experience

Guides, Drivers and Staff

Transport

This trip was better than we expected. Everything planned very very well. Timing, etc. We had an early morning train ticket to Berlin and were picked up via private transfer, the gentleman met us with a sign that said "Schlabach" and took us to drop our bags at our hotel and then took us to the meeting point for a food tour we wanted to do. We arrived on time and he was very professional. The rest of the trip went the same way - we so enjoyed it. Thank you so much!

Our local specialist, Gummi, created a wonderful and detailed itinerary for us. He responded quickly when we were on the ground in Iceland and issues arose. The tours and excursions Gummi signed us up for were first rate. We highly recommend the black beach ATV tour and the glacier hike.

Hotel Reviews

Hótel Egilsen

Stykkishólmur

Cozy and full of charm.

Authenticity & Character

Location

Staff

Our host made us boxed lunches from the wonderful breakfast spread.

Cleanliness & Comfort

Sand Hotel by Keahotels

Reykjavík

Location

Close to everything

Staff

Stracta Hotel

Hella

Location

Cleanliness & Comfort

The linens in the hotel were musty.

Hotel Katla by Keahotels

Vík

Nice rooms and a delicious breakfast buffet.

Authenticity & Character

Location

Cleanliness & Comfort

The rooms were nice, but the outdoor hot tub had a funky odor.

Exeter Hotel by Keahotels

Reykjavík

Very nice rooms.

Location

Cleanliness & Comfort

The beds were comfortable.

Activity Reviews

Reykjavík Food Walk

Iceland

The tour guide was lively and knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Sky Lagoon - Experience the seven-step Sky Ritual

Iceland

It was a perfect way to start our vacation after an overnight flight.

Quality of Experience

Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters

Iceland

It was a neat experience. The water was crystal clear and the wet suits kept us surprisingly warm.

Quality of Experience

Guides, Drivers and Staff

ATV to the Black Beach and Plane Wreck

Iceland

This was more fun than we expected. We drove through three completely different trips of terrain. The black sand is otherworldly, but driving through the fields of wildflowers and the river canyon was unexpected and beautiful.

Quality of Experience

Guides, Drivers and Staff

Solheimajokull Glacier Hike

Iceland

It was less of a hike and more of an exploration of the tip of the glacier, a once-in-a-lifetime experience.

Quality of Experience

Guides, Drivers and Staff

Mathia planned a trip that fit perfectly with our time. We saw city sights, village charm, and natural wonders. The hired guides were engaging and knowledgeable.

Ali and the other guys who work at Original Travels are very nice people. Our driver Nurudin was super nice and excellent at driving. Unfortunately they are not experts in luxury travel and do not know much about the type of travel we were looking for. I blame Kimim for this because they connected us with these professionals. It was not really their fault because they were just trying to do their best. None of the locals had actually been inside the palaces we wanted to see so how could they be 'specialists." We are highly disappointed in Kimkim as a service and do not recommend it.

Hotel Reviews

Sofitel Casablanca Tour Blanche

Casablanca

This is not a five star hotel. It is currently under renovation/construction and should be avoided at all costs. I would also not recommend this location for African or African American and non-Arab non-European presenting travelers.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Jasmine

Chefchaouen

This is a lovely hotel with amazing views and helpful courteous staff. The breakfast is also delicious and the rooms are nice. Things to be mindful of, this is a dry hotel, so there is no bar. There are a lot of stairs and so no appropriate for folks who cannot climb several flights of stairs.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The stairs are an issue if you have knee problems/mobility issues.

Hotel Sahrai

Fès

Great room. It is out of the city but if you want a modern place with a lovely rooftop then this is a good choice. The pool area is lovely. The bar was closed due to Eid but is supposed to be great. Room was very clean and modern. This is a good choice if you need a break from staying inside the Medinas or Riads.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Desert Luxury Camp Erg Chebbi

Merzouga

Excellent experience with great hosts. The camp was beautiful and had a pool (must have for the summer) the workers did a great job of arranging food, drinks and generally making us feel safe and entertained.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ksar El Kabbaba

Skoura

Nice place with friendly staff. Also has a good pool.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Heure Bleue Palais - Relais & Châteaux

Essaouira

Nice hotel but it is a bit old. There is a damp smell in rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

An Evening Food Walk in Marrakech

Marrakesh

Really good food. Guide was knowledgeable as well.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Tour of Fez Medina

Fes

City was closed due to Eid. The guide was not very good and took us to several shops where we felt pressured to buy.

Quality of Experience

Guides, Drivers and Staff

Our driver was great but the guide was not good

Transport

Private Transfer from Fez to Merzouga Desert

Morocco

We had a nice drive with our driver. He is a good driver, very safe.

Quality of Experience

Guides, Drivers and Staff

Transport

Over the Atlas Mountains to Marrakech

Morocco

Great experience. Beautiful drive.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Architectural Elegance: A Journey through the Hassan II Mosque

Morocco

The guide was not necessary but the mosque is beautiful.

Quality of Experience

Guides, Drivers and Staff

Transport

Essaouira on Foot: Medina, Harbour and Ramparts

Essaouira

One of the better local guides we had. Did not push us to make purchases and knew a lot about the town and local history.

Quality of Experience

Guides, Drivers and Staff

Transport

The selected Hotels were incredible - all of them. They were all at good locations, easy to walk to and from train, bus, ferry locations and easy to walk to other arranged excursions and centrally located near other attractions, restaurants and transportation, Thank you for considering my interests.

The arranged excursions were appropriate for each of the cities where I stayed.

Of particular note was the Sanden Pensonjat in Laerdal. The room was very nice, the host was very gracious, the breakfast was great and the quiet location was only 75 m from the bus stop. The small town did not have many amenities but was very enjoyable and suitable for overnight.

Also, to note, the taxi from the Ferry Terminal outside Stavanger was very expensive ($689 NOK), but it was appropriate for me since I was tired from the ferry and it was raining. There was a public bus that most travelers took to the city but it left later and only went as far at the bus terminal, so I would have had to walk in the rain or take a taxi to the hotel, So, your itinerary suggested the taxi from the Ferry Terminal to the hotel and that was the right choice for me, Thanks

Also, to note, The weather in Tromso was cold. I was prepared because I checked the weather conditions and brought warm clothes and rain gear (I have travelled the Canadian North!). I know the weather is not your responsibility but a advance notice of possible weather might be helpful to other travelers.

Thanks for everything, I am already planning another trip with KimKim

Adele

Hotel Reviews

Hotel Christiania Teater

Oslo

Very good location, permitted early check in, friendly and helpful staff. Rooms a bit small.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Good bedding

Scandic Ishavshotel

Tromsø

Great room with large windows and overlooking harbour

Authenticity & Character

Interesting architecture

Location

Close to everything, easy to walk everywhere - even to the bus stop to catch the bus to the cable car

Staff

Helpful, allowed early check in

Cleanliness & Comfort

Large room, comfortable bed

SANDEN PENSJONAT

Lærdal

Very gracious host met me on my way from the bus station and showed me to my room in the Pensjonat,. The bus station was about 75 m from the Pensjonat. The breakfast was superb. The restaurant suggestion for dinner was great. The room was nicely decorated and the bedding was wonderful.

Authenticity & Character

Location

Near the bus station, near restaurants, near local walking trails

Staff

Cleanliness & Comfort

Scandic Stavanger City

Stavanger

Authenticity & Character

Location

close to city attractions

Staff

Cleanliness & Comfort

Hotel Norge by Scandic

Bergen

Room with lots of natural light

Authenticity & Character

Location

Staff

Front desk staff were helpful

Cleanliness & Comfort

Activity Reviews

Oslofjord Sightseeing Cruise by Traditional Boat

Oslo

Easy to find starting point, good alternatives for weather. It was raining during some parts of the trip and there were locations on board to sit out of the rain, or to sit in the sun and out of the wind,

Quality of Experience

Guides, Drivers and Staff

Transport

Mostraumen Fjord Cruise

Bergen

|This trip was very very crowded and by the time I boarded there was very limited seating. There was some confusion about a second boat that I was waiting for but a the last minute it did not go and every one had to board the first boat.Ge

Quality of Experience

Guides, Drivers and Staff

Transport

Midnight Sun Cruise

Tromsø

Very very good, even though it was raining and there was no sun.

Quality of Experience

Guides, Drivers and Staff

Very friendly and helpful and knowledgable

Transport

Polaria Arctic Museum & Aquarium Visit

Tromsø

Good information local sea life

Quality of Experience

Guides, Drivers and Staff

Transport

Fjellheisen Cable Car Ticket

Tromsø

Dress warm

Quality of Experience

Guides, Drivers and Staff

Transport

Miglé was amazing!! She was so incredibly helpful and knowledgeable throughout the entire planning process and while we were on our trip. We decided to change part of our itinerary part way through and she was incredibly accommodating and was able to rearrange our experiences to better fit. We rented a van separately from KimKim and when we experienced some issues with it Miglé was so incredibly kind and helpful to provide resources for us.

Activity Reviews

Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Reykjavík Classic Whale Watching

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Our brief tour in Guatemala, arranged by Alex of Old Town Outfitters in conjunction with KimKim, was outstanding . In four days we visited Tikal and Lake Atitlán and surrounding Villages of San Jose and Santiago. We learned about the history of the areas and people who lived or live there as well as the flora and fauna.

At Tikal, we saw ancient Mayan Temples and dwellings.and our guide shared history. We saw several spider monkeys and birds. Our guide was knowledgeable about plants and how Mayans used them. He named birds for us.

At Lake Atitlán. we had a wonderful guide and helper for our two-day stay. Vinicio. our guide. was totally bilingual in spanish and english so everything at restaurants and accommodations were seamless.
My husband and I are birders; so we had a birding tour with Pablo Chumil, a premier birder in Guatemala. We were delighted to learn new birds .
In the village of San Jose, we we had educational demonstrations on bee-keeping and honey production, weaving and natural dye-making, and chocolate-making. In Santiago, Pablo Chumil, who is Mayan, told us about the blending of the Mayan and Christan religions and took us to a shrine that honors both.

We had excellent drivers who were always on time and made safe transfers.

Our accommodations and meals were good. The Casa del Mundo, perched in a cilff above Lake Atitlán was lovely . Unbeatable view of the lake and three volcanoes !

All in all, a great trip.

We had a wonderful time in Spain with much owed to Patricia. Because of Covid it was a trip a long time in its planning but she was patient and always helpful and thanks to all her efforts to make it as seamless as possible, everything worked out very well. We could not recommend Patricia highly enough. From the moment we arrived off a cruise ship in Barcelona everything was as planned - drivers there when they were meant to be, likewise guides and without exception, all were very good - informative and friendly.
The hotels selected were all in good central locations so we had ready access to all the sights in the various cities we visited.
By way of suggestions for improvement - we loved the hotels with a rooftop pool or bar - not always possible we know but much appreciated when available. The rooftop bar and pool at the Hotel Catalonia in Ronda was outstanding.
It would also be helpful to have some bar and restaurant suggestions. That said, the hotels were usually very good with their ideas.

Sri Lanka is a very special place. The beauty of its natural surroundings of green mountains, waterfalls, pristine beaches and aqua marine oceans is truly a sight to behold. The history and antiquities of the country is a historian goldmine. Over 2000 year old wonders to see and touch. Lastly and most importantly, it’s people. Sri Lankans are polite, hospitable, gracious and friendly. Sri Lanka is a poor country but unlike other poor countries the people here make it rich.

Marina was the best planner ever. Our local guides in Samana; Victor, Johnny and Roberto and Carlos were amazing.

We (family of 4) traveled to Costa Rica in Dec 2023 for 8 days, and we thoroughly enjoyed our trip. Adam worked patiently with us and proposed an itinerary that fit our budget and our Wishlist. There were quite a few back and forth (only because I changed my mind very frequently), but Adam was very patient and adjusted the trip. In the end we were able to experience all that we wanted. My daughter (11) is very much into understanding the local tradition, and Adam signed up for "Visit to Maleku Indigenous Reserve", and the whole family enjoyed the various activities they offered - that was one of our memorable times.
All the group and private tour organized went extremely well, and they were always on time and had no surprises. We had one misunderstanding with our hotel at Monteverde, but Adam was just one kimkim chat away, and resolved the issue in less than 20 minutes. I was very impressed.

Activity Review

Maleku Cultural Immersion Day Trip

Arenal/La Fortuna

My daughter (11) is into history and was very interested in learning about the local history and tradition. We were offered this private tour. It is nearly 4 hours tour - we learned about their cultural beliefs, then had a live demo session of making clothes from tree barks. We did some carvings, tried archery and finished the trip with a warm traditional home cooked meal.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rene was very helpful and nice. After submitting our quiz, Rene reached out to us with an introduction. That same day he created an overview of our itinerary. We were surprised by how quickly he put everything together. At the end, we came back satisfied with our trip. We will definitely be using Kimkim again.

Just following up with a review. 15 months in the making. Arianna did an amazing job with everything. We typically don't use travel agencies or even give reviews, but we rolled the dice and took a gamble with KimKim. It paid off, our 1st trip to Europe(Italy)was amazing, and from the time we got off the plane, to the time we got back on. Everything was on point. Private transfers, boat rides, train rides, accomadations, tours etc..
If there was anything to point out, it would be our tour guide Claudia in Pompeii. Pompeii was amazing, but our tour guide was an extreme rush towards the end, and she basically was running out from us at the end. Didn't care to take a good picture of us. But no matter what, everything was still perfect and Pompeii was amazing to see!!
We will definitely be using KimKim in the future on our next trip to Europe, and would recommend KimKim to anyone and everyone!!

Hotel Reviews

Hotel Ala

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Residenza Fiorentina

Firenze

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Corallo

Sorrento

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Parlamento Boutique Hotel

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route

Italy

Tour guide was an extreme rush. Could careless to take a decent picture of us.

Quality of Experience

Guides, Drivers and Staff

Transport

Rome in a Day: Skip the Line Vatican Tour & Colosseum

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Venice Gondola Ride

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Exclusive Capri Boat Tour from Sorrento

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Venice Shared Walking Tour with St. Marks Basilica & Doge's Palace

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Florence Walking Tour City Highlights with David & Duomo

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Siena, San Gimignano, Monteriggioni, Chianti: Fully Escorted Tour with guided Siena visit and Wine Tasting

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

When I started to plan my trip to Italy I was totally overwhelmed and stumbled across Kim Kim as a travel source. Elena asked questions on where we wanted to travel, type of hotels we wanted and activities we wanted to do. She built a perfect itinerary and supplied us with detailed steps on how to get around. She was also available via a messaging app during our trip and always very responsive. I would certainly use Kim Kim again for future trips and have already recommended to one person who also used Kim Kim and was satisfied too.

Our Germany trip was fantastic! The hotels were charming, beautiful, located perfectly, and the breakfasts were outstanding. The hotel in Heidleburg was especially wonderful with flowers and a cute courtyard. Each hotel was located in a good area where one could walk everywhere. The Grape Valley tour was excellent as was every tour that was planned. Clemens had also arranged for us to visit an ancestral church of my husbands in Miseau. Every tour guide was phenomenal. We could not have asked for a better itinerary! It will be a trip that we will cherish the memories for a long time!

Hotel Reviews

Hotel Beau Sejour

Lucerne

This is the cutest hotel ever. The breakfast was excellent. The side courtyard was a lovely place to have dinner. Loved it! The location for what we wanted to see was also good. Bus service was right outside the hotel and convenient!

Authenticity & Character

The staff was most helpful by showing us which busses to catch to go to and from Mt. Pilatus.

Location

The par was across the street as well Lake Lucerne. The whole place was charming!

Staff

Sorry, don't remember. They all were wonderful.

Cleanliness & Comfort

Marias Platzl

Munich

We stayed at a different hotel. It was the ArtHotel in Munich which was wonderful!

Authenticity & Character

Location

It was close to the train station and within walking distance of everywhere that we wanted to go. Breakfast was fanstastic! The staff was most helpful too.

Staff

Every one at the front desk helped us find all the places that we wanted to go. They helped with other arrangements too.

Cleanliness & Comfort

Everything was good!

Hotel Zur Alten Brücke

Heidelberg

All I can say is that this is the cutest hotel ever! The staff were amazing and the breakfast was fantastic.

Authenticity & Character

Location

Everything! It was right at the main street! Loved it! Actually, I am recommending this hotel to everyone I know that will go to Heidleburg!

Staff

The owner/manger was so helpful when I lost my wallet in the bathroom. A guest turned it in that evening. The staff was so helpful!

Cleanliness & Comfort

Everything was wonderful

Bella - Rooftop Apartment

Kaiserslautern

This hotel was a bit quirky, but it was located perfectly. Everything was in walking distance and the square was charming. We loved it! Breakfast was great.

Authenticity & Character

Location

It is a bit difficult to find, but our taxi ride knew where it was and walked us to the hotel because there was construction around the plaza to enlarge the pedestrian area.

Staff

I sound like a broken record, but everyone was warm, friendly and most helpful!

Cleanliness & Comfort

Motel One Frankfürt Römer

Frankfurt

This hotel is very modern and dark. Everything is BLACK and cold. The rooms are small but comfortable and modern. It is located on a street where there is a lot of construction and close to the plaza where there are cute stores and nice restaurants. The square was busy since the soccer games were being played there while we were visiting. The breakfast was phonemenal! Staff was okay, not overly friendly. The location was the best which is why I think it was chosen. A short walk put you near all of the old buildings and the history of Frankfurt. The location really was the best. It is a big hotel!

Authenticity & Character

Location

Staff

Actually, nothing. Frankfurt is a large city and the hotel reflected that. It is large and close to the plaza and walking distance to many places. It is just located in a congested area and is BIG!

Cleanliness & Comfort

The room was not very big.

Activity Reviews

Golden Round Trip: Mount Pilatus Adventure

Lucerne

Every one should do this! It is an amazing experience. The boat ride on the lake was excellent!

Quality of Experience

Guides, Drivers and Staff

Transport

Tasting Bavaria: A Ramble through Munich’s Food and Beer Culture

Munich

This was fantastic! Everyone should do it!

Quality of Experience

Guides, Drivers and Staff

Transport

All of the drivers had comfortable cars and were excellent drivers and helpful.

Half-Day Trip to Neuschwanstein Castle and Oberammergau

Germany

This trip was excellent! Everyone should do it!

Quality of Experience

Guides, Drivers and Staff

Everyone was kind, helpful and knowledgeable! I don't intend to sound like a broken record, but this trip was fantastic!

Transport

Ghost Tour of Munich: Discover the medieval history

Munich

We actually were so tired on our arrival we asked the guide to just take us to a good restaurant and enjoy the area!

Quality of Experience

Guides, Drivers and Staff

Everyone was so kind and helpful.

Transport

We loved everything about the trip. The only glitch we had was being able to navigate the trains. Being from the US, we do not have the wonderful train system that Germany has. Finding the platforms where the trains were was a bit difficult. There was a lot of walking. We missed one train because the representative told us the wrong track to go to. Hence, we missed the ICE train and ending up taking three different trains to get to Frankfurt. With one carry on and the steep steps it was difficult. However, there were so many nice people that helped us.

Grape Escape to the Rhine Valley

Germany

Everyone should do this tour. It was beyond fantastic!

Quality of Experience

Guides, Drivers and Staff

Transport

All was good except we had troubles navigating the trains which was our problem.

Guided Heidelberg Tour

Germany

Quality of Experience

Guides, Drivers and Staff

Transport

Night Watchman Walk in Lucerne

Lucerne

We did not do this activity

Quality of Experience

Guides, Drivers and Staff

Transport

Exploring Frankfurt's Highlights and New Old Town on a Guided City Walk

Frankfurt

Our guide was amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

Our guide was Othman and he was very attentive, knowledgeable and flexible. He always returned messages promptly. Our itinerary was perfect for us. We especially liked Viking and Dis cottages. The Westfjords were gorgeous and without crowds which suited our needs. We tried to keep driving to a minimum and not rush from place to place and I feel we did that as best we could considering the landscape and infrastructure. The country is very unique and special and KimKim made it much easier to navigate. Thanks Othman.