Kimkim Trip Reviews

4.8
Based on 22,580 ratings
Read 22,580 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Adam was outstanding!
Iceland | Aug 10 - Aug 14, 2026

Sam
Sam R.
Providence, RI, USA | Reviewed on Aug 15, 2026
Adam was outstanding! He shared local and personal insights about everything wee saw. He also kept us moving along without bring obnoxious about it. Also, he asked us regularly what we wanted to see and in many cases gave us options to consider. Read more

Adam was outstanding! He shared local and personal insights about everything wee saw. He also kept us moving along without bring obnoxious about it. Also, he asked us regularly what we wanted to see and in many cases gave us options to consider.

Hotel Reviews
Fosshotel Stykkishólmur
Stykkishólmur

A terrific location with comfortable accommodations, excellent food and a terrific bartender in Adam!

Authenticity & Character
Not as 5 star property but almost. The white cat named Blicki guards the entrance and doesn't mind a good scratch.
Location
Located right near the water within walking distance of some gorgeous vistas
Staff
Adam the bartender was terrific! The servers were attentive and helpful.
Cleanliness & Comfort
Our room was hot the first night but once we figured out the windows it was fine. FYI- you need to be 6 feet tall to open them.
Hotel Geysir
Bláskógabyggd

This hotel is beautiful! Outstanding accommodations and attentive staff. It is located just across the street from the Geyser which erupts every 5-10 minutes.

Authenticity & Character
Classic Iceland decor.
Location
Proximity to the Geyser, and excellent restaurant and a terrific gift shop.
Staff
Very attentive and helpful'
Cleanliness & Comfort
A beautiful property!
Activity Reviews
Reykjavik Classic Puffin Watching
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Into the Glacier
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Rye Bread tour (Geothermal bakery)
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Aug 18, 2026

Thanks Sam! I had amazing 5 days with you, and even though the eclipse was not visible it was a pleasure to show you my favorite sights in Iceland!

Best wishes,
Adam

Authentic, beautiful and responsible explorations!
South Africa | Aug 10 - Aug 14, 2026

Marla
Marla G.
Canada | Reviewed on Aug 15, 2026
Anna-marie, her team, and the responsible tourism organizations and representatives she connected us with gave us the Cape Town experience we were dreaming about - we are so grateful! We hoped to explore the authentic natural beauty of the Cape Town area, its creative chefs and vintners, and we wanted to learn more about the complexities of the peoples and places across the metropolitan area. Anna-marie and team delivered genuine, heartfelt conversations and rich experiences. Without... Read more

Anna-marie, her team, and the responsible tourism organizations and representatives she connected us with gave us the Cape Town experience we were dreaming about - we are so grateful! We hoped to explore the authentic natural beauty of the Cape Town area, its creative chefs and vintners, and we wanted to learn more about the complexities of the peoples and places across the metropolitan area. Anna-marie and team delivered genuine, heartfelt conversations and rich experiences. Without hesitation, I strongly recommend Anna-marie as an excellent, kind and ethical guide to all Cape Town and the surrounding area has to offer!

Hotel Review
Sea Star Rocks
Cape Town

The staff at Sea Star Rocks were so friendly and welcoming, and the rooms have an astounding view! A beautiful, restorative place to stay.

Authenticity & Character
Location
Within 20 minutes drive of most Cape Town spots, and ideally located for day trips to the Cape Peninsula or the Winelands....and yet also removed enough to feel like it's a special, quiet cove experience!
Staff
The Sea Star Rocks Team were so warm and helpful!
Cleanliness & Comfort
Activity Reviews
Lunch at Crofter's Kitchen
Lunch at Crofter's Kitchen
South Africa

Nicky is so passionate about the land and plants of the Cape Peninsula, it infuses every bit of the delicious dishes we experienced! I will always treasure the walk around her garden with her, trying seeds, flowers and leaves and discussed their flavours and attributes. A very special meal with an incredible chef!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bo-Kaap Walking Tour
Bo-Kaap Walking Tour
Cape Town

We learned so much about the history, pride and complexities of the Bo-Kaap neighborhood from our guide and community activist, Zaki. Highly recommend, and going with a local member of the community is absolutely essential.

Quality of Experience
Guides, Drivers and Staff
Transport
Cape Peninsula & Penguins
Cape Peninsula & Penguins
South Africa

The Fynboss ecosystem and the Boulders Beach penguins are an absolutely unique and special part of South Africa! Our guide Storm was incredible knowledgeable and committed to the ongoing sustainability and vitality of the floral and fauna...he was really inspiring! A wonderful day trip from Cape Town...well worth the wander!

Quality of Experience
Food
We particularly loved the coffee shop that offered a "drive-thru" for horses and their riders. Riders got free coffee!
Guides, Drivers and Staff
Ask for Storm - he has an academic and personal interest in the region and a heart of gold!
Transport
Community Development Projects (highly recommended)
Community Development Projects (highly recommended)
Cape Town

Everyone who visits Cape Town should be taking the time to visit the townships and the various community partnerships and projects showcased by Uthando - https://www.uthandosa.org/. We learned so much, and were so inspired by how people in these communities are creating their own visions for the future and taking action to bring these dreams to life. In the socio-economic complexities of the Soth African cultural landscape, Uthando provided us with a genuine and empowering way to learning from and support these community champions. We left inspired by what community champions are working towards!

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Wine Tour
Full-Day Wine Tour
South Africa

Our guide storm took us on a wonderful day of exploration of the food and wine in the Stellenbosch region! We enjoyed all the winetastings, and absolutely fell in love with Oldenburg Vineywards and our amazing level 2 sommolier, "P." Storm sensed our love of storytelling and connection of wine-to-place, and made an excellent "match" in choosing Oldenburg as our starting point for the day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Aug 17, 2026

Hello Marla & Dave

Thank you so much for these incredibly kind words. ❤️ It means so much to us to know that we could help create the Cape Town experience you were dreaming of.

Janneke and I also really loved meeting you in person, and it was such a pleasure to spend some time with you. We loved planning this with you and connecting you with people who could share the Cape in a genuine and meaningful way.

Thank you again for trusting us with your trip. We hope to welcome you back to South Africa one day! 🥰

Warm greetings
Anna-marié

We took a 30-day trip to Italy in May. Starti...
Italy | May 15 - Jun 13, 2026

Nicholle
Nicholle G.
Flagami, FL | Reviewed on Aug 15, 2026
We took a 30-day trip to Italy in May. Starting in Venice and ending in Catania. From the initial planning - more than 6 months in advance I knew we were in good hands with Marina. For one week, my husband and son traveled with us, but the remainder of the trip it was just me and our 3 girls. It was important to me that things were as seamless/safe as possible and I hoped to not stress about our exchanges/transfers/reservations. It was worth every penny having Marina and her team take care of... Read more

We took a 30-day trip to Italy in May. Starting in Venice and ending in Catania. From the initial planning - more than 6 months in advance I knew we were in good hands with Marina. For one week, my husband and son traveled with us, but the remainder of the trip it was just me and our 3 girls. It was important to me that things were as seamless/safe as possible and I hoped to not stress about our exchanges/transfers/reservations. It was worth every penny having Marina and her team take care of us. I never felt alone - we had a couple hiccups and I just reached out to the team and they helped us or handled things for us.

We wanted the trip to focus on history and special outings for us and not just seeing crowded tourist sights. Marina really listened to what we wanted and suggested several things I would never have known about. The hotels were all lovely - amazing locations and exceeded our expectations. The app and daily notes and recommendations came in handy too.

There were several times the travel team arranged for little extras for our family - like a delicious birthday cake delivered to our hotel for our daughter’s 21st birthday.

Truly an experience we will remember forever.

Our favorites:
Capri and our private guide was worth the splurge!!
My favorite - the hotel in Agrigento and the location and apartment in Florence and the team being available to help when fun travel things come up - like train strikes.
Husband - wind surfing on Lake Garda and Venice
18 year old daughter - visiting churches in Venice
13 year old daughter- the food. All of the food and wind surfing
21 year old daughter - hiking around Lake Garda and the Agrigento hotel
23 years old son - Lake Garda and wandering around Venice

Thank you so much for all the attention and planning that went into our trip

Hotel Reviews
Hotel baglio della Luna
Valle dei Templi, Agrigento

The best stay of our trip. It felt like we were in our own little luxury villa. The staff went above and beyond. Dinner outdoors over looking the Valley of the Temples - we ate here every night. So special. At this point in our trip we needed to rest and recharge - it was perfect. Excellent recommendations from the staff. Only a small number of rooms so it felt like it was just the 4 sometimes

Authenticity & Character
The gardens - beautiful. So many places to sit, read, have a glass of wine
Location
This location - a little bit of heaven
Staff
Charming. Helpful. Kind. Everyone - from breakfast and check in to drinks in the bar and the staff who kept our rooms tidy
Cleanliness & Comfort
Attention to details - just lovely.
Hotel Olimpia
Venice

The staff was so lovely. The rooms were beautiful. We loved the location - not in the busy area and gave us a chance to wander. Breakfast was delicious.

Authenticity & Character
So cute. Unique.
Location
Staff
Cleanliness & Comfort
Hotel Lago di Garda Torbole
Torbole sul Garda

Hotel location is amazing. Breakfast delicious. The rooms needed refreshing - linens thin and the sheets had holes. Walls needed painting. Mold in shower - the hotel did fix this as soon as our travel agent let them know.

Authenticity & Character
The rooms felt very basic and cheap.
Authenticity & Character
The rooms felt very basic and cheap.
Location
Gorgeous. Gorgeous location.
Location
Gorgeous. Gorgeous location.
Staff
We let the front desk know we had a package coming and it was important - they refused delivery of it. It had $37 due upon receipt - we were not aware at the time. The hotel did not contact us while we were out on a hike. We had to get a private car to go pick up the package. We missed one of our planned activities and had to pay $150 for the private car. It was more the time we lost as a family together that bothered us. And that the hotel didn’t try to fix it. It was only $37 - we had 3 rooms for 4 nights. They were nice - just wish they had contacted us or paid for the package - which they had our credit card information- they could have handled it differently
Staff
We let the front desk know we had a package coming and it was important - they refused delivery of it. It had $37 due upon receipt - we were not aware at the time. The hotel did not contact us while we were out on a hike. We had to get a private car to go pick up the package. We missed one of our planned activities and had to pay $150 for the private car. It was more the time we lost as a family together that bothered us. And that the hotel didn’t try to fix it. It was only $37 - we had 3 rooms for 4 nights. They were nice - just wish they had contacted us or paid for the package - which they had our credit card information- they could have handled it differently
Cleanliness & Comfort
There was mold in our shower - the hotel did paint over it as soon as notified. The sheets were very thin and had multiple holes in them. The walls throughout the lodging part of the hotel were scratched and needed repair. It was clean - just seemed that no upkeep was happening once you got upstairs to the rooms.
Cleanliness & Comfort
There was mold in our shower - the hotel did paint over it as soon as notified. The sheets were very thin and had multiple holes in them. The walls throughout the lodging part of the hotel were scratched and needed repair. It was clean - just seemed that no upkeep was happening once you got upstairs to the rooms.
Hotel della Torre Argentina
Rome

The rooms and breakfast were lovely. The location was great for all we wanted to do.

Authenticity & Character
Location
The location was great - the bus stops right in front of the doors and that makes it difficult to get in and out sometimes.
Staff
The front desk staff were not as warm as all of the other places we stayed. The breakfast staff was lovely.
Cleanliness & Comfort
Nice rooms - we enjoyed and slept well
Del Guanto Apartment by Mamo Florence
Florence

We loved this apartment. The location was perfect for all the things we wanted to do and see. The rooftop patio was lovely.

Authenticity & Character
Location
Cleanliness & Comfort
The couch seemed to be missing pillows.
Palazzo Caracciolo Napoli - MGallery
Naples

Just a lovely and beautiful hotel. Wonderful staff. Very helpful and great with recommendations - we chose to walk from the train station and that was not a wise decision. (Our travel agent suggested a private transfer - and we should have listened).

Authenticity & Character
It feels very special. Unique. The rooms were large and very nice.
Authenticity & Character
It feels very special. Unique. The rooms were large and very nice.
Location
You just have to be more aware of your surroundings and not go exploring in part of the area across from the hotel. Once the hotel gave us suggestions - we were fine!! And the taxi service they suggested was perfect
Location
You just have to be more aware of your surroundings and not go exploring in part of the area across from the hotel. Once the hotel gave us suggestions - we were fine!! And the taxi service they suggested was perfect
Staff
Very nice - great recommendations
Staff
Cleanliness & Comfort
Beds were very comfortable. Rooms were quiet. So nice.
Cleanliness & Comfort
Beds were very comfortable. Rooms were quiet. So nice.
Hotel Politeama
Palermo
Authenticity & Character
Location
Thankful for Valet!
Staff
Helpful and calming. I was a bit anxious from driving - but they were very welcoming
Cleanliness & Comfort
Small rooms, but comfortable!
Habitat Boutique Hotel
Catania

Despite the construction on the street in front of the hotel - this hotel exceeded all of our expectations. The staff was wonderful and had the best recommendations. We loved our rooms too.

Authenticity & Character
Very unique hotel. Loved
Location
Great location for walking and felt so safe walking around late. We had a lot of fun in this area.
Staff
Everyone. Sooooo helpful and friendly.
Cleanliness & Comfort
So comfortable. We were at the end of a 30 day trip and felt at home
Activity Reviews
Discover the Vatican: From the Museums to the Sistine Chapel
Discover the Vatican: From the Museums to the Sistine Chapel
Italy

This felt very rushed. And not a lot of information. She was very nice. It felt more like she was helping us short cut getting through. Unfortunately, we were there on a very busy day - not the guides fault.

Quality of Experience
Guides, Drivers and Staff
Very nice.
A Day Among Roman Castles & Medieval Hilltop Villages
A Day Among Roman Castles & Medieval Hilltop Villages
Rome

Very cool to get out of the hustle and bustle of Rome. LOVED the wine tasting - we were the only ones there and the staff was incredible. We met the owners at the winery. The papal palace and grounds were very cool to see and the little town outside was lovely. We stopped for lunch on the way back to Rome. Great.

Quality of Experience
Guides, Drivers and Staff
We would have loved to hear a bit more about the history of things while he was driving but it was still great.
Transport
The Pearl of the Mediterranean: A Day on Capri Island & Anacapri
The Pearl of the Mediterranean: A Day on Capri Island & Anacapri
Italy

Our guide, Lucia, was the best. The day started out with a major glitch, but Lucia calmed us all down and set the perfect tone for the day. It was the best having our own guide - it was special. She asked us what was our goal - I said to see Capri but not with all the crowds - she delivered ! We felt like we hit everything. The cloud covered mountain top and chair lift was soooo cool. Her food recommendations were perfect We loved the knowledge and the history she shared with us. Perfect day. So nice to have the whole day handled - no checking ferry schedules/buying tickets/choosing where to eat. Wonderful

Quality of Experience
100% worth every penny. Lucia made it special. So nice to have everything taken care of
Guides, Drivers and Staff
Our driver was prompt - so nice to have it all arranged.
Transport
Explore Mt Etna:  Volcano Hike & Lava Cave
Explore Mt Etna: Volcano Hike & Lava Cave
Catania

Salvatore was an amazing tour guide! We had an excellent day. Mt Etna was wonderful. The wine tasting was ok.

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Salvatore - so kind, interacted with everyone. Excellent information
Guides, Drivers and Staff
Salvatore - so kind, interacted with everyone. Excellent information
Transport
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Aug 17, 2026
Hi Nicholle, Thank you so much for your wonderful review! It was a pleasure helping you plan such a special family journey through Italy. I am delighted to hear that you felt well taken care of and enjoyed the unique experiences, hotels, and little surprises along the way. It’s wonderful to hear how much everyone enjoyed different parts of the trip, from Capri and Lake Garda to Venice, Agrigento, the food, and all those special family moments. And that birthday cake for your daughter’s 21st... Read more

Hi Nicholle, Thank you so much for your wonderful review! It was a pleasure helping you plan such a special family journey through Italy. I am delighted to hear that you felt well taken care of and enjoyed the unique experiences, hotels, and little surprises along the way.

It’s wonderful to hear how much everyone enjoyed different parts of the trip, from Capri and Lake Garda to Venice, Agrigento, the food, and all those special family moments. And that birthday cake for your daughter’s 21st birthday was such a lovely detail to be part of!

I am so happy this became a trip you’ll remember forever, and I hope to welcome you back to Italy again soon! 🤩🤗 Warmest regards, Marina

We loved our trip. We can't wait to go back t...
Iceland | Aug 1 - Aug 8, 2026

J
Jaime B.
Ashburn, VA | Reviewed on Aug 15, 2026
We loved our trip. We can't wait to go back to Iceland. Read more

We loved our trip. We can't wait to go back to Iceland.

Hotel Review
Fosshótel Reykholt
Reykholt

Our favorite hotel of our trip. The food was fantastic. The layout of the rooms were fantastic and so comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Aug 25, 2026

Jaime, I am so glad you loved Iceland and had an amazing trip! Fosshotel Reykholt is a fantastic hotel in a beautiful area, so I'm glad you enjoyed it. It was a blast working with your family and I'll be looking forward to planning another Iceland adventure with you in the future.

Thank you Luka for the most amazing Iceland e...
Iceland | Jul 10 - Jul 19, 2026

Madhu
Madhu K.
Hong Kong SAR China | Reviewed on Aug 15, 2026
Thank you Luka for the most amazing Iceland experience. Your kind and reassuring words throughout the trip helped us through the difficult days. Your local operators Offbeat, especially Preeti was exceptional with getting our passports back without having to backtrack. I am so sad to be leaving today. My visual memories will last in my mind forever! Thank you so so much! Hope to meet you someday to give you a hug in person! Luka worked with us for many months to understand our travel... Read more

Thank you Luka for the most amazing Iceland experience. Your kind and reassuring words throughout the trip helped us through the difficult days. Your local operators Offbeat, especially Preeti was exceptional with getting our passports back without having to backtrack. I am so sad to be leaving today. My visual memories will last in my mind forever! Thank you so so much! Hope to meet you someday to give you a hug in person!

Luka worked with us for many months to understand our travel styles, restrictions and needs and she made us the dream holiday of a lifetime. We had some issues along the way but Luka and the ground travel agent partner (iceland offbeat) helped us to resolve the problems and for that we are very appreciative.

We would like to highlight a few issues, which you may want to take note of. The car rental that we got had a screen and no GPS and the Garmin was very old fashioned and complicated to use. It took us sometime to understand that you needed a wire connection from your phone to the screen and much tweaking before they were paired to work. We hope you can ask the car company to explain this to customers and provide them with wires so that they can start their journey smoothly. They should also inform the renter about the fact that if they hit an animal on the road, no insurance will cover that. We ended up with a very big bill which has yet to be resolved. They took 500,000 ISK for the car repair but until now, we have not received the quotation for the repairs to the car. A local we met there said there is no way the cost of repair is 500K! So I think it is helpful for the traveller to know these things in advance.

Aside from that, the hotel choices, the routing, the tours booked for us, everything was very good and we are already feeling we need to go back and see the things we missed! We will be checking in with Luka again then! Thank you Kim Kim, Luca and Preeti for an amazing trip!

Because of our issues with the GPS, we missed a few of the beautiful places we were supposed to visit which is dissapointing.

Hotel Review
Hotel Holt—The Art Hotel
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Husavik Whale Watching
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Flightseeing Tour from Skaftafell
Flightseeing Tour from Skaftafell
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Lava Tunnel Tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
The Geothermal Vok Baths
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Luka Matukaite
Luka
Luka Matukaite
Local specialist in Berlin | Replied on Aug 17, 2026
Thank you so much for your incredibly kind words! It was a real pleasure working with you and helping you discover the beauty of Iceland. I’m so glad we could support you through the challenges along the way, especially with the passports, and I’m sorry that the GPS issues and the car rental situation caused frustration and meant you missed some of the places you had hoped to see. Your feedback is truly valuable, and we’ll certainly take it on board. I was very happy to be part of your... Read more

Thank you so much for your incredibly kind words! It was a real pleasure working with you and helping you discover the beauty of Iceland. I’m so glad we could support you through the challenges along the way, especially with the passports, and I’m sorry that the GPS issues and the car rental situation caused frustration and meant you missed some of the places you had hoped to see. Your feedback is truly valuable, and we’ll certainly take it on board.

I was very happy to be part of your journey, and I’m so glad that despite the bumps along the way, Iceland left you with such wonderful memories. We would be absolutely delighted to welcome you back and help you discover the many other beautiful parts of Iceland you didn’t get to see this time. Hopefully, I’ll get that hug in person someday! 😊

Warmly,
Luka

Friends' Trip to Georgia
Georgia | Aug 6 - Aug 8, 2026

Cynthia
Cynthia K.
Italy | Reviewed on Aug 15, 2026

Planning my trip to Georgia with the help of Keti was very smooth and I appreciated her prompt responsiveness. Our guide Reti was courteous and very knowledgeable; we really enjoyed spending the day with him. However, I thought the visit of the David Gareja monastery as well as the visit of the Sinanghali town were underwhelming. Nevertheless the nature on the way to David Gareja was stunning and if you want to see beautiful landscapes that's a great road to take.

Local specialist: Keti Tsiklauri
Keti
Keti Tsiklauri
Local specialist in Tbilisi, Georgia | Replied on Aug 17, 2026

Thank you so much for your feedback! We’re happy to hear that you had a wonderful experience with our guide and enjoyed his knowledge and company throughout the day. It’s also great to know that you appreciated the stunning landscapes along the way. We truly hope to welcome you back to Georgia again and create even more memorable experiences for you!

Adam did a fantastic job for us !
Iceland | Aug 8 - Aug 14, 2026

Steven
Steven H.
Ashburn, VA | Reviewed on Aug 15, 2026

Adam did a fantastic job for us !

Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Aug 18, 2026

I'm happy to hear that you had a great time in Iceland. I hope you'll visit the Land of Fire and Ice again one day in the future!

Memorable trip in Scotland
Scotland | Aug 3 - Aug 11, 2026

M
Manal N.
Dubai - United Arab Emirates | Reviewed on Aug 14, 2026
We had a wonderful trip to Scotland and really enjoyed our experience with Kimkim. Kate was kind, responsive and helpful throughout both the planning and the trip itself. Whenever we had a question or needed something changed, she was quick to help. Ness Walk in Inverness was one of our favourite stays and a great recommendation and I wished we spent more time there! We also had an amazing private tour with Sandy, who was very knowledgeable and made the experience so enjoyable. Our journey... Read more

We had a wonderful trip to Scotland and really enjoyed our experience with Kimkim. Kate was kind, responsive and helpful throughout both the planning and the trip itself. Whenever we had a question or needed something changed, she was quick to help.

Ness Walk in Inverness was one of our favourite stays and a great recommendation and I wished we spent more time there! We also had an amazing private tour with Sandy, who was very knowledgeable and made the experience so enjoyable. Our journey to Skye with Anca was another highlight, she shared so much with us along the way and made the drive itself part of the experience.

We also really appreciated Kate’s flexibility when we decided last minute to spend our final night in Edinburgh instead of Glencoe. She helped rearrange our transportation and organised a driver for us, which made the change much easier.

Our only disappointment was Glencoe House. We had specifically asked for a castle experience and were happy to pay more for it, but our reservation was in one of the separate lodges rather than the main house. This was mentioned in the itinerary, so I also take responsibility for not looking more closely, but I do wish the difference had been highlighted more clearly given what we had originally asked for. Kate did try to help once we raised our concerns, which we appreciated.

Overall, we had a beautiful and memorable trip, with so many highlights including the Highlands, Skye, the castles and seeing the Jacobite steam train crossing Glenfinnan Viaduct which as harry potter fans was the best thing in our trip! And Ian our driver was so understanding and helped us in arranging the viewing at the right time so we dont miss the jacobite train
.
We really appreciated all of Kate’s support and efforts throughout our journey she’s amazing ♡

Hotel Reviews
Glencoe House
Ballachulish

I’m giving it 3 stars because, although the lodge itself was clean, comfortable and well equipped with food, it wasn’t quite the experience we had hoped for. We wanted to end our trip relaxing in the main house, but our reservation was in the lodge instead. The hotel also doesn’t have a restaurant or lounge that lodge guests can use for tea or relaxing, as the main house is made up of private suites. So even though we were staying on the property, we didn’t really get to experience the house itself. If you’re looking for more of a castle-style experience, I’d recommend booking one of the suites in the main house. We had booked for two nights but ended up staying for only one.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Bonham
Edinburgh

Amazing hotel the staff are so friendly and its located near deans village. We had an issue in the room which we highlighted to the front desk and they quickly resolved it and changed our room.

Authenticity & Character
The hotel has amazing history
Location
Its a walking distance from Edinburgh castle and so close to deans village
Staff
The staff were so understanding and helpful
Cleanliness & Comfort
Ness Walk
Inverness

The best hotel we stayed at during our trip! The service was amazing, and every member of staff was incredibly helpful and welcoming. We also loved the beautiful river views from the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monkstadt 1745 - Luxury Lodge
Linicro, Isle of Skye

We stayed one night here in the lodge as we had requested twin beds, and the sea view was beautiful, especially at sunset. We also enjoyed having tea at the hotel, it was so cozy we loved it! It was lovely to connect the stories we heard throughout the trip with the history of the hotel. So interesting and one of our favorite stays

Authenticity & Character
The history
Location
We loved the sea view
Staff
Cleanliness & Comfort
Activity Reviews
Dunrobin Castle
Dunrobin Castle
Inverness

I absolutely loved Dunrobin Castle. The castle itself was beautiful and full of character, and I really enjoyed exploring the interiors and learning more about its history. Unfortunately, it was raining during our visit so we didn’t get to properly explore the gardens, but the castle was still one of the highlights of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Alnwick Castle Tour – The Real Hogwarts from Harry Potter
Alnwick Castle Tour – The Real Hogwarts from Harry Potter
Edinburgh

As Harry Potter fans, we were so happy to visit Alnwick Castle and see the filming locations! Our trip started from Edinburgh, and our driver was informative, friendly and had a great sense of humour. He shared lots of interesting information about the places we passed on the way to the castle and back. We really enjoyed our time there, although it became very windy later in the day so we couldn’t enjoy the archery. Even if you’re not a Harry Potter fan, there are different shows and activities to enjoy, and the castle itself has so much history.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Inverness Walking Tour
Private Inverness Walking Tour
Scotland

This was our favorite tour with the amazing Sandy. Sandy was an amazing tour guide in Inverness! We really enjoyed our time with him and learned so much throughout the tour. He was very knowledgeable, easy to talk to and made the experience really enjoyable for us. We really appreciated the time we spent with him and would definitely recommend him.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Aug 17, 2026
Thank you so much for taking the time to share your review. It was so lovely to read. I’m really happy to hear that you had such a wonderful time in Scotland, especially that you enjoyed your experiences with Sandy, Anca, and Ian. It sounds like they all helped make your journey extra special. I’m also so glad that Ness Walk and Monkstadt 1745 were among your favorite stays, and of course, that you got to see the Jacobite steam train crossing Glenfinnan Viaduct — such a perfect moment for... Read more

Thank you so much for taking the time to share your review. It was so lovely to read.

I’m really happy to hear that you had such a wonderful time in Scotland, especially that you enjoyed your experiences with Sandy, Anca, and Ian. It sounds like they all helped make your journey extra special. I’m also so glad that Ness Walk and Monkstadt 1745 were among your favorite stays, and of course, that you got to see the Jacobite steam train crossing Glenfinnan Viaduct — such a perfect moment for Harry Potter fans!

Thank you as well for your honest feedback about Glencoe House. I really appreciate you sharing both the highlights and what could have been better.

It was such a pleasure planning your trip, and I’m so happy to hear that you came home with so many wonderful memories. ❤️

Warmest wishes,
Kate

The Trip of a Lifetime
Finland | Jul 23 - Aug 7, 2026

Karen
Karen S.
Los Angeles, CA | Reviewed on Aug 14, 2026
Our trip to Finland was the trip of a lifetime! Highlights were hikes in the forest with a break to eat Finnish sausages grilled over an open flame, riding a bike in Helsinki to a public sauna and experiencing the hot sauna, followed by a dip in the cold ocean water, canoeing in a beautiful lake, visiting a Medieval castle, eating salmon soup, drinking coffee, learning about Finnish history, and more. Our guides were knowledgable, punctual and friendly. The pace and variety of activities... Read more

Our trip to Finland was the trip of a lifetime! Highlights were hikes in the forest with a break to eat Finnish sausages grilled over an open flame, riding a bike in Helsinki to a public sauna and experiencing the hot sauna, followed by a dip in the cold ocean water, canoeing in a beautiful lake, visiting a Medieval castle, eating salmon soup, drinking coffee, learning about Finnish history, and more. Our guides were knowledgable, punctual and friendly. The pace and variety of activities were perfectly orchestrated.

Hotel Reviews
Hotel Fabian
Helsinki

Chic decor. Great location. Wonderful buffet breakfast. Great way to spend last night in Finland

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Haven
Helsinki

Hotel Haven in Helsinki was wonderful. The hotels throughout the trip were excellent, and the breakfast buffets were incredible, offering a great way to sample Finnish cuisine. The accommodations were comfortable and added to the overall positive experience of the trip.

Activity Reviews
Helsinki Sauna Tour
Helsinki Sauna Tour
Helsinki

The bike ride followed by a visit to the public sauna was a wonderful experience, especially for someone like me who hadn't been on a bike in years and was initially nervous. Our guide Olga was incredibly calm, kind, and patient, which helped me feel comfortable and enjoy the ride. The public sauna was a new and somewhat intimidating experience, but the whole process was fascinating and memorable. I highly recommend this activity for those who might be hesitant about biking or trying a Finnish sauna.

Overnight Bear Watching Experience
Overnight Bear Watching Experience
Kuusamo

The overnight bear watching experience was truly unique and adventurous. We saw two bears and many other wildlife, which was amazing. However, the experience was a bit challenging and stressful, especially for older travelers like us. The cabin was stuffy, and we had to remain very quiet, which was hard to fully understand beforehand. Also, the lack of cell phone coverage and the uncertainty about the pickup time added some anxiety. Despite these challenges, it was a memorable and worthwhile experience, but I would suggest better preparation and clearer information for future travelers.

Midnight Sun Photography Tour
Midnight Sun Photography Tour
Rovaniemi

The midnight sun photography tour was an amazing and surreal experience. We were out at around 1:30 AM, and even though it was late, it was not dark because of the midnight sun and a full orange moon rising. Walking on the boardwalks over marshy areas filled with blueberries was eerie but beautiful. The guide made a campfire with birch wood and grilled Finnish sausages, which was a lovely touch. We got some great photos, including professional ones from the photographer, which made the experience even more special.

Canoe Trip in Lapland
Canoe Trip in Lapland
Rovaniemi

The canoe trip in Lapland was a peaceful and breathtaking experience. We were out in the middle of a large lake with no other people around, which made it feel very serene and mind-blowing. It was a great way to connect with nature and enjoy the pristine wilderness of Finland.

Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Tallinn, Estonia | Replied on Aug 18, 2026

Hello Karen,

Thank you so much for your lovely feedback! I'm very happy to hear you enjoyed your time in Finland and all the different experiences. It was a pleasure helping you plan your trip, and I'm glad you had such a memorable time!

Best,
Moonika

Our Wonderful Trip to Scandinavia
Norway | Apr 17 - May 4, 2026

A
A.D. H.
Ashburn, VA | Reviewed on Aug 14, 2026
Anders put together a wonderful trip that included Denmark, Sweden and Norway!
We had a lot of questions about lodging, tours, transportation, and the most spectacular things to visit.
Anders answered every one of them.
Transportation in Scandinavia is clean, on-time, and reliable.
We loved the combination of old historic architecture and new innovative architecture.
The highlights were the fjord cruises, Flam, Alesund and Oslo.
But truly, everything was great.
Everything and everyone...
Read more

Anders put together a wonderful trip that included Denmark, Sweden and Norway!
We had a lot of questions about lodging, tours, transportation, and the most spectacular things to visit.
Anders answered every one of them.
Transportation in Scandinavia is clean, on-time, and reliable.
We loved the combination of old historic architecture and new innovative architecture.
The highlights were the fjord cruises, Flam, Alesund and Oslo.
But truly, everything was great.
Everything and everyone is green and earth-friendly. The water in Scandinavia is great!

We feel like we saw all of the must-see places and we look forward to visiting again!
Thanks Anders!

Hotel Reviews
Amerikalinjen
Oslo

great location wonderful room!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm

wonderful meals

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Axel Guldsmeden
Copenhagen

wonderful breakfasts

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quality Hotel Ålesund
Ålesund

wonderful view!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Njardarheimr Viking Village Day Trip with Nærøyfjord Cruise & Bus Transfer
Njardarheimr Viking Village Day Trip with Nærøyfjord Cruise & Bus Transfer
Norway

tour guide was authentic!

Quality of Experience
Guides, Drivers and Staff
Transport
Flåm Railway Round-Trip Experience
Flåm Railway Round-Trip Experience
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anders Westlund
Anders
Anders Westlund
Local specialist in Kristiansand | Replied on Sep 01, 2026
Thank you so much for your wonderful review! It was a pleasure helping you bring this journey through Denmark, Sweden and Norway together. :)
I am delighted that you enjoyed the mix of historic and modern architecture, and especially the fjord cruises, Flåm, Ålesund and Oslo. It is also lovely to hear that the hotels, transportation and activities all worked well along the way. And yes, Scandinavian tap water deserves its own place on the itinerary! 😄
Thank you for trusting me with your... Read more

Thank you so much for your wonderful review! It was a pleasure helping you bring this journey through Denmark, Sweden and Norway together. :)
I am delighted that you enjoyed the mix of historic and modern architecture, and especially the fjord cruises, Flåm, Ålesund and Oslo. It is also lovely to hear that the hotels, transportation and activities all worked well along the way. And yes, Scandinavian tap water deserves its own place on the itinerary! 😄

Thank you for trusting me with your trip. I hope the memories stay with you for many years, and I would be very happy to help you explore more of Scandinavia when you are ready to return.

All the best,
Anders

Wonderful Customized Trip Made Easy!
Germany | Jul 23 - Jul 30, 2026

K
Kelly T.
Newark, NJ | Reviewed on Aug 14, 2026
Lucie made planning this trip so easy! She was very good at getting back to me promptly with a proposed trip and then was great to deal with when making modifications to it to create the perfect plan. She did a wonderful job organizing all the car, hotels, and excursions and made it very easy for us and had a lot of great suggestions. When we had an issue or two on the trip (eg one hotel wanted to charge me again for the room), she was very helpful and got them resolved. We had an amazing... Read more

Lucie made planning this trip so easy! She was very good at getting back to me promptly with a proposed trip and then was great to deal with when making modifications to it to create the perfect plan. She did a wonderful job organizing all the car, hotels, and excursions and made it very easy for us and had a lot of great suggestions. When we had an issue or two on the trip (eg one hotel wanted to charge me again for the room), she was very helpful and got them resolved. We had an amazing time and I'll definitely look to use Kimkim again!

Hotel Reviews
Wilde Aparthotels Berlin, Checkpoint Charlie
Berlin

Beautiful room!

Authenticity & Character
More a modern hotel.
Location
Could walk to many sites.
Staff
Very friendly, but the entrance was a little hard to find and there is no proper reception area.
Cleanliness & Comfort
I couldn't figure out the room cooling system - involved having to have switches in the right place and multiple remote controls. The accessible shower was weird too and my kids got water everywhere that I cleaned up each time.
Hotel Domizil Erfurt
Erfurt

This place was really neat! I was our own little apartment with a balcony right on the main street. We loved it! Getting in though was a bit complicated because no one was at the desk when we arrived at 6:30pm even though it was supposed to be staffed until 7pm. But once I figured out how to contact someone, the key was available in a lock box.

Authenticity & Character
Location
Staff
Had almost no staff interaction.
Cleanliness & Comfort
Hotel BurgGartenpalais
Rothenburg ob der Tauber

This was a neat old building in a quiet part of town that was still easily accessible to the main sites. Driving to it though was quite a challenge through the many small pedestrian streets!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
a bit dated, but that kind of added to the authenticity.
Schwarzwaldhotel Gengenbach
Gegenbach

The hotel was fine, but it was more like a destination resort where companies go to have big meetings and not near much. The room was a bit dated and had a funny smell.

Authenticity & Character
The spa entry was nice, but the inside of the hotel was ordinary and even a bit dated.
Location
Nothing much near it.
Staff
Cleanliness & Comfort
Residence Inn Frankfurt City Center by Marriott
Frankfurt

Very large updated room that was easy for parking and getting down to the waterfront and other areas for walking and dining.

Authenticity & Character
modern room.
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Cold War and behind the Wall
The Cold War and behind the Wall
Berlin

Unfortunately, we couldn't find parking or the tour and missed it! That was a real disappointment. I tried calling the tour company phone number given, but n o one picked up.

Erfurt Private Walking tour
Erfurt Private Walking tour
Erfurt

Great walking tour to learn about the city and also about life in East Germany from a lovely lady who lived through it.

Quality of Experience
Guides, Drivers and Staff
Rothenburg walking tour
Rothenburg walking tour
Germany

We really enjoyed learning about the town during the walk. The guide was very friendly and knowledgable.

Quality of Experience
Guides, Drivers and Staff
Frankfurt Panorama Cruise (1h)
Frankfurt Panorama Cruise (1h)
Frankfurt

It was a nice cruise to hear about the city. We liked where is launched from also that had a lot of restaurants and vendors.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Aug 17, 2026

Dear Kelly,

thank you so much for your detailled review! This means a lot to us! This helps us to always improve ourselve.

I was more than happy to creat this trip for your little family and being able to help you with any issue once on site.

I'm glad you enjoyed your trip !

I wish you all the best and would be happy to help you for a future trip!
Best,
Lucie

Wonderful, wonderful trip!
Iceland | Aug 9 - Aug 12, 2026

Kate
Kate F.
Ashburn, VA | Reviewed on Aug 14, 2026
We had the best trip with Gummi! He made it so special and was great, kind, full of Icelandic knowledge and reliable. He also planned really exciting excursions tailored for our group! The bus we had was perfect for us and we got to see and do many of the major sight-seeing must-dos in Iceland. We could not have done this trip without his expert help and hospitality. So, so grateful. Read more

We had the best trip with Gummi! He made it so special and was great, kind, full of Icelandic knowledge and reliable. He also planned really exciting excursions tailored for our group! The bus we had was perfect for us and we got to see and do many of the major sight-seeing must-dos in Iceland. We could not have done this trip without his expert help and hospitality. So, so grateful.

Activity Review
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

This was AMAZING!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Aug 15, 2026

Thank you for the kind review Kate
It was a pleasure getting to show the group around Iceland
I do hope I'll see you all in Iceland again!
All the best
Gummi

Greece trip was a dream come true 🇬🇷
Greece | Jul 31 - Aug 8, 2026

Kim
Kim B.
Newark, NJ | Reviewed on Aug 14, 2026
I literally googled travel agency and found KimKim, read the reviews and gave it a shot. Pretty risky but worth the gamble. Erika was knowledgeable and accessible. She listened to what we wanted from our vacation and delivered an itinerary that matched our needs. Each stop along the way was planned out perfectly. All travel accommodations between islands and for our excursions were seamless. We enjoyed the local tour guides that we were set up with and just had the most memorable time. ... Read more

I literally googled travel agency and found KimKim, read the reviews and gave it a shot. Pretty risky but worth the gamble. Erika was knowledgeable and accessible. She listened to what we wanted from our vacation and delivered an itinerary that matched our needs. Each stop along the way was planned out perfectly. All travel accommodations between islands and for our excursions were seamless. We enjoyed the local tour guides that we were set up with and just had the most memorable time. Everything was planned in the app and just made it easy for us to relax and enjoy. I never leave reviews. If you’re on the fence about booking your trip with KimKim just do it.

Local specialist: Erica Gerakos
Erica
Erica Gerakos
Local specialist in Kimkim HQ | Replied on Aug 14, 2026

So glad you took that leap of faith and tried us! I loved getting to plan this trip for your family, hearing what you wanted from your vacation and delivering an itinerary that matched it every step of the way. It means so much that every stop, transfer, and local guide came together so seamlessly for you. Knowing you don't usually leave reviews makes this even more special. Thank you for trusting me with your trip, and we can't wait to help with the next one!

a few issues
Georgia | Jul 27 - Aug 3, 2026

Tiffany
Tiffany S.
Madison, WI | Reviewed on Aug 14, 2026
We've taken several trips with KimKim and this one had more hiccups. Dislikes:
1. Zehra's company subcontracted the work to another company and that caused too many issues. That was also not disclosed to us. That ended up being a big deal, contributing to my low star ranking
2. Guidance and the FAQs in our travel packet were all about Turkey, but our trip was to Georgia so that was a huge miss. I wanted the same guidance but for the location we were visiting...
3. The hotel in Kutaisi was...
Read more

We've taken several trips with KimKim and this one had more hiccups. Dislikes:
1. Zehra's company subcontracted the work to another company and that caused too many issues. That was also not disclosed to us. That ended up being a big deal, contributing to my low star ranking
2. Guidance and the FAQs in our travel packet were all about Turkey, but our trip was to Georgia so that was a huge miss. I wanted the same guidance but for the location we were visiting...
3. The hotel in Kutaisi was TERRIBLE. there was mold in the showers, the food was sub par. Our entire group could not wait to check out of that dump.
4. While we enjoy full, busy days, it was often too rushed - too hard to get to things on time and we didn't have any space to linger longer when we wanted to.
5. No beach club was booked for us despite the back and forth with Zehra. This could have been a miscommunication but we really thought we'd asked her to book the beach club for us. This was in Batumi
6. Two of the hotels didn't have the correct bed set up for some of our party which was VERY explicitly discussed up front. While it was resolved, it was incredibly unfortunate that we had any issues at all. This was unacceptable and honestly I still don't understand how/why it happened.

Likes:
Overall, we had a great trip and I think KimKim did a much better job resolving the issues with our travelers. Unlike our Sicily trip which I'm still mad about the lack of resolution for one of our travelers.

Overall, I used to be very high on using and recommending KimKim. Now, i'm on the fence.

Hotel Reviews
Grand Opera Hotel
Kutaisi

Mold in the bathrooms. Not all of the showers worked. Subpar food for breakfast. We did not care for this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Artizan - Design Hotel
Tbilisi

We loved everything about this hotel! Fantastic breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Monarch
Batumi

Rooms were decent. Staff was rude

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Zehra Alper

Bergen and Balestrand
Norway | Aug 4 - Aug 10, 2026

L
Lauren L.
Chicago, IL | Reviewed on Aug 14, 2026
My dad worked with Katie to plan this trip, and it turned out great! I really appreciated the balance between guided/scheduled events and free time. It gave us the freedom to explore while also participating in some extremely interesting tours. At one point, we had a small issue with our tour guide not showing up. Mathia at KimKim, however, was able to rebook us for a tour for later in the day. It is really nice to know that KimKim has someone available if anything goes wrong! This trip was... Read more

My dad worked with Katie to plan this trip, and it turned out great! I really appreciated the balance between guided/scheduled events and free time. It gave us the freedom to explore while also participating in some extremely interesting tours. At one point, we had a small issue with our tour guide not showing up. Mathia at KimKim, however, was able to rebook us for a tour for later in the day. It is really nice to know that KimKim has someone available if anything goes wrong! This trip was also a great balance between city and nature. Bergen and Balestrand were the perfect places to stay. I would definitely recommend this trip!

Local specialist: Katie Acheson-Gray

Annual Bonanza
Greece | Jul 18 - Jul 25, 2026

L
Lena S.
Germany | Reviewed on Aug 14, 2026
Both hotels were amazing, especially the Limeni Village Hotel, that was just fabulous! I could spend the rest of my life there! The Athens Manor Houses were also super nice, but it was a bit of a shame that the breakfast room is downstairs without any windows. The breakfast was great, though, they even had all the ingredients for pancakes with bacon and maple syrup :) And the guide of the food tour was really great, I forgot his name unfortunately, but he is a great guide, very fun,... Read more

Both hotels were amazing, especially the Limeni Village Hotel, that was just fabulous! I could spend the rest of my life there!

The Athens Manor Houses were also super nice, but it was a bit of a shame that the breakfast room is downstairs without any windows. The breakfast was great, though, they even had all the ingredients for pancakes with bacon and maple syrup :)

And the guide of the food tour was really great, I forgot his name unfortunately, but he is a great guide, very fun, knowledgeable, and really good in getting warm with a group of people :)

Hotel Reviews
Hotel Limeni Village Mani
Lakonia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Athens Manor Houses
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Evening Neighborhood Food Walk
Evening Neighborhood Food Walk
Athens
Quality of Experience
Guides, Drivers and Staff
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Aug 25, 2026

The Limeni Hotel is one of my absolute favorites!! 🤩 I'm so glad you had an amazing annual international trip with your friends! More to come! ❤️

Nikola and Antonia are great ambassadors to Croatia
Croatia | Aug 6 - Aug 13, 2026

Tara
Tara O.
Boston, MA | Reviewed on Aug 14, 2026
Both Nikola and Antonia were great. Super easy to work with, responsive and they crafted a perfect family vacation. We had the best mix of downtime and excursions. The app outlined our daily outings and also we got a text each evening from Nikola providing additional details. I will definitely use KIMKIM travel again to plan a trip. It made everything so easy and transparent. Read more

Both Nikola and Antonia were great. Super easy to work with, responsive and they crafted a perfect family vacation. We had the best mix of downtime and excursions. The app outlined our daily outings and also we got a text each evening from Nikola providing additional details. I will definitely use KIMKIM travel again to plan a trip. It made everything so easy and transparent.

Hotel Reviews
Heritage Villa Nobile
Dubrovnik

Sweetet botique hotel in Dubrovnik with the loveliest staff, rooms and garden. The breakfast was 10/10

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Balatura Split Luxury Rooms
Split

This was a sweet apartment-type boutique hotel. Lovely rooms. Located very close to the old city/palace. The staff was super sweet and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Korcula Hill
Korčula

Great location. Spacious, but our apartment clearly had smokers in it before - it was hard to overcome. The apartment could use some updating (no bedside tables, safe was not bolted down, etc.). Still, for what we needed it was totally fine.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our apartment clearly had housed numerous smokers before us.
Activity Reviews
Information & Documents - July & August
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Private Boat Tour to Blue Lagoon & Island of Šolta
Full Day Private Boat Tour to Blue Lagoon & Island of Šolta
Croatia

Marin was great. It was a lovely day on the water.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Trip to Krka National Park & Gastro Experience at Local Winery
Private Day Trip to Krka National Park & Gastro Experience at Local Winery
Croatia
Quality of Experience
Food
The winery lunch was lovely!
Guides, Drivers and Staff
Transport
Local specialist: Antonia Šutić

Ireland first time visiting!
Ireland | Aug 5 - Aug 13, 2026

Jeanne
Jeanne K.
Dallas, TX | Reviewed on Aug 14, 2026
The trip was great. My only disappointment was the accommodations at three of our hotels. The group consisted of seven people ages ranging from 63 to 76. A few hotels had stairs that were difficult to navigate And no lift available. Also two hotels had no AC and one didn’t have a fan and no AC. One of our high lights was the food tour In Kinsale. It was awesome.
Overall the trip was well planned and we all enjoyed it!
Read more

The trip was great. My only disappointment was the accommodations at three of our hotels. The group consisted of seven people ages ranging from 63 to 76. A few hotels had stairs that were difficult to navigate And no lift available. Also two hotels had no AC and one didn’t have a fan and no AC. One of our high lights was the food tour In Kinsale. It was awesome.
Overall the trip was well planned and we all enjoyed it!

Hotel Reviews
Ashling Hotel Dublin
Dublin

Clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Old Bank Townhouse (Blue Haven Hotel Kinsale)
Kinsale

It is an old hotel. No A/C

Authenticity & Character
Very old
Location
Staff
Cleanliness & Comfort
No AC and the room was warm. Bathroom had a step to the toilet which could be a trip hazard.
Randles Hotel Killarney
Co. Kerry

Clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hyde Hotel
Galway

First room was terrible. No windows and no way to escape if there was a fire. Had to change rooms and it was great.

Authenticity & Character
Location
Staff
Didn’t want to move us at first but finally did.
Cleanliness & Comfort
The Central House Hotel
Clifden

No lift in this hotel so we had to catty our luggage up a lot of stairs. The room was extremely small and no AC or fan. It was right on the ground level ext to the street very noisy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Entry into the Emigration Museum EPIC
Entry into the Emigration Museum EPIC
Dublin

We never made it.

Quality of Experience
Guides, Drivers and Staff
Transport
Kinsale Private Walking Food Tour
Kinsale Private Walking Food Tour
Ireland

Amazing!! Adrian our tour guide was incredible. His knowledge on the area and tour was great. Food was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
We walked so wear comfortable shoes.
Connemara Sheepdog Demonstration
Connemara Sheepdog Demonstration
Ireland

The guide did a great job.

Quality of Experience
Guides, Drivers and Staff
Transport
Kylemore Abbey
Kylemore Abbey
Ireland

Beautiful location. Great gift shop.

Quality of Experience
Guides, Drivers and Staff
Transport
Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Ireland

Breath taking!

Quality of Experience
Guides, Drivers and Staff
Transport
Rock of Cashel
Rock of Cashel
Ireland

We never made it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Overall the trip was successful. Everything p...
Latvia | Aug 2 - Aug 12, 2026

michal
michal l.
New York City, NY, USA | Reviewed on Aug 14, 2026
Overall the trip was successful. Everything planned worked like a clockwork.the drivers were polite smart and I enjoyed talking to each one of them.they spoke perfect English. The tour guide in Riga was exceptional. She knew a lot about architecture art and history. She went well over her time slot to accompany me to different areas to experience the city..
The same goes for Rolanda in Kaunas who was extremely informative and friendly..
Ramune in Vilnius was one of the best. Not only her...
Read more

Overall the trip was successful. Everything planned worked like a clockwork.the drivers were polite smart and I enjoyed talking to each one of them.they spoke perfect English. The tour guide in Riga was exceptional. She knew a lot about architecture art and history. She went well over her time slot to accompany me to different areas to experience the city..
The same goes for Rolanda in Kaunas who was extremely informative and friendly..
Ramune in Vilnius was one of the best. Not only her vivacious and energetic personality but her knowledge and efforts to learn more about me and from me. I must point out that she visited the towns I requested a few days beforehand so she can learn and prepare herself. That is remarkable.
Emerson and Moonika were on top of things and were accommodating,responsive. I had the pleasure of meeting them both.
Ad I mentioned to Emerson ,I would not recommend the Koventa Seta hotel in Riga but rather choose a smaller more intimate hotel . This one was noisy ,it has a few bldgs which don’t have elevators that they don’t tell you even when you check in.
I will definitely choose KimKim again for my future travel.

Hotel Reviews
My City Hotel
Tallinn

A beautiful old town charm

Authenticity & Character
Location
Staff
Pleasant friendly accomodating
Cleanliness & Comfort
Konventa Seta Design Hotel
Riga

The location is fantastic but the hotel has 5 bldgs all on the same old street. The ONLY BLDG which has a lobby is the main one where the reception is. It has a restaurant across the main bldg which serves as a beer garden during the evening. Extremely noisy if you stay in one of the bldgs close by. The restaurant for breakfast is excellent. Most of the bldgs they assign to you DO NOT have elevators.they don’t tell you this when you check in. I asked for a high floor so they gave it to me upon checking in not fleeing me I am in a separate building without an elevator. Upon asking the front desk they responded I should have known!. The room was above the noisy rest where music was on until 2 am. I would think twice before staying there again..

Authenticity & Character
Location
Staff
Too busy can be more accommodating
Cleanliness & Comfort
Lydia Hotel
Tartu

Clear cut modern hotel. With everything you need. The restaurant for breakfast is clean spacious and elegant, it has everything you need.warm and pleasant staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Santa Hotel
Cesis

One of the most beautiful places on this trip. Quite serene and simply elegant . The dinner at the restaurant is top notch. Breakfast unfortunately starts at 8:30 which is late for early risers. The manager was willing to accommodate me for a 7:30 room service but the kitchen was not prepared and I received it 30 minutes late. It would have not been an issue but I had preplanned a guide and driver picking me up. I suggest to staff to open early to accommodate the guests.

Authenticity & Character
Location
Staff
Very helpful
Cleanliness & Comfort
Neringa Hotel
Vilnius

Great location rooms and staff. I love the rooftop bar and view

Authenticity & Character
I love an old bldg which is modern and slick
Location
Staff
Activity Reviews
Tallinn Old Town Walking Tour
Tallinn Old Town Walking Tour
Tallinn

Jonas is a pleasant experienced tour guide

Private Day Trip to Lahemaa National Park
Private Day Trip to Lahemaa National Park
Estonia

Our guide Kristo Parne is very good. He is polite knowledgeable and has a great sense of humor. I highly recommend him

Quality of Experience
Guides, Drivers and Staff
Transport
Gauja National Park's Hike
Gauja National Park's Hike
Cēsis

Beautiful scenery although the guide’s English could be better. She was not very talkative and didn’t know much of the history. It was a very long walk of 12 kms.

Quality of Experience
Guides, Drivers and Staff
Transport
Riga Old Town & Central Market Walking Tour with tasting
Riga Old Town & Central Market Walking Tour with tasting
Riga

The guide was fantastic. Unfortunately I forgot her name but she was very knowledgeable of the history and architecture. She went the extra miles to accommodate me and walked extra time to see a very different area of the city

Quality of Experience
Guides, Drivers and Staff
Vilnius City and Jewish History Walking and Driving Tour
Vilnius City and Jewish History Walking and Driving Tour
Vilnius

Very good guide ant tour

Private Kaunas Jewish Tour
Private Kaunas Jewish Tour
Kaunas

Rolanda was one of the best guides. Pleasant fluent in English very knowledgeable in her history .

Quality of Experience
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Aug 14, 2026

Thank you so much for the kind words and for sharing your feedback. It was a pleasure helping you with your trip, and Moonika and I were very happy to meet you in person as well!

Thank you also for the feedback about Konventa Seta. I’ll definitely keep this in mind when planning future trips to Riga.

I’m glad everything went smoothly overall, and I hope we’ll have a chance to help you with another trip in the future!

Family Trip to Norway
Norway | Aug 4 - Aug 10, 2026

A
Adam L.
Chicago, IL | Reviewed on Aug 14, 2026
From a planning and booking standpoint Katie did a great job taking my family's feedback into account and suggesting options for activities based on that combined with her knowledge of Norway. We had a group of six with ages ranging from 11 to 70, and everyone had a great time! There was a minor hiccup when our guide for a walking tour of Bergen did not arrive on time, but that got worked out in short order after I posted a message in the Kim Kim app. Delaying that activity to the afternoon... Read more

From a planning and booking standpoint Katie did a great job taking my family's feedback into account and suggesting options for activities based on that combined with her knowledge of Norway. We had a group of six with ages ranging from 11 to 70, and everyone had a great time! There was a minor hiccup when our guide for a walking tour of Bergen did not arrive on time, but that got worked out in short order after I posted a message in the Kim Kim app. Delaying that activity to the afternoon actually ended up being better for us because the weather improved and we got an awesome guide named Thomas. We particularly enjoyed our time in Balestrand in the middle of the trip with the highlight being a private sightseeing tour via boat of the surrounding fjords. Our guide, Thor, did an amazing job tailoring that experience so everyone in our family found it enjoyable despite the "hyper-nature" conditions (it rained most of the time). For the most part, everything related to transportation and lodging went smoothly. I will certainly consider engaging Kim Kim again for trips in the future.

Hotel Reviews
Zander K Hotel
Bergen

Everything seemed cramped throughout the hotel with rooms and bathrooms being extremely tight on space. It was tolerable, though, considering we only stayed for one night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Terminus
Bergen

This hotel is easy to get to when taking the light rail from the airport, and it's within walking distance of the shops and restaurants surrounding the harbor. Rooms are nice, clean, and spacious. Bathrooms are a bit tight with tub/shower entry/exit requiring a bit of athleticism. Restaurant menu wasn't child-friendly but the single dinner we had there was excellent. I would stay here again in the future.

Authenticity & Character
Charming with ornate woodwork.
Location
It's close to a stop on the light rail, the train station is right across the street, attractions in the city center are within walking distance.
Staff
Everyone was friendly and helpful.
Cleanliness & Comfort
Kviknes Hotel
Balestrand

Beautiful hotel located in a beautiful area and a charming town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Scenic Boat Trip to Fjærland
Scenic Boat Trip to Fjærland
Norway

Thor made this a great experience for our family despite the "hyper-nature" conditions (it rained almost the entire time).

Quality of Experience
Guides, Drivers and Staff
Transport
Øvre-Eide Gård Farm Visit
Bergen

This was a hit with the kids! They got to brush and ride a horse, cuddle sheep and rabbits, hold a chicken, and eat some tasty treats.

Quality of Experience
Guides, Drivers and Staff
Transport
It was a bit difficult for taxi drivers to find.
Viking Heritage Walk with a Local
Viking Heritage Walk with a Local
Bergen

There was some sort of misunderstanding between Kim Kim and the local provider of the service which resulted in no guide showing up at our hotel at the designated time. Upon posting a message in the Kim Kim chat to report that, someone from Kim Kim worked with the local provider to arrange a meetup later in the day. That ended up working out better in the end because the weather was better in the afternoon than it was in the morning. Thomas was a great guide and we really enjoyed the history, knowledge, and cultural insights that he shared.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Katie Acheson-Gray

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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