Kimkim Trip Reviews

Bessi, our guide was amazing. He was very knowledgeable about the area, a native icelander, kept us intrigued with history and stories about certain places.
He made sure we were safe wherever we visited.
He also made sure we got footsteps and restrooms stops in timely manner.

Hotel Review

Reykjavík Marina - Berjaya Iceland Hotels

Reykjavík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sólheimajökull Glacier Walk - Part of Multi Day Tour with Private Driver Guide

Iceland

Explore Jökulsárlón Glacier Lagoon by Zodiac Boat

Iceland

Glacier Ice Cave Experience as part of a Multi Day Private Tour

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Croatia, a trip of a lifetime! With less than two months to plan this trip, Sarah was fantastic! The accommodations, private tours, tranfers via taxi or ferry were all great! If there ever was a question while traveling, Sarah or Ivan were available 24 /7 to address it. As two women traveling alone in a foreign country, it was so nice to be able to contact someone with any questions. We truly enjoyed our time in Split, Hvar and Dubrovnik, especially our bike tour in the mountains south of Dubrovnik with our guide, Adrian. Adrian went out of his way to show us true Croatian hospitality. Croatia is truly a beautiful country and so are its people! Thanks Sarah for such a wonderful trip!

Hotel Reviews

Hotel Ivka

Dubrovnik

Newly renovated hotel with spacious rooms. Convenient to the bus to get to old town. Delicious breakfast. Very friendly and accommodating staff.

Authenticity & Character

Location

Convenient to the bus to get to old town. If you wanted to pay more for accommodations to be closer to old town you could do that but this was good for us

Staff

Very friendly staff. Very accommodating

Cleanliness & Comfort

Pharos Hvar Bayhill Hotel

Hvar

Staff worked with our travel agent when they made a mistake with our room. And they were attentive in finding a missing bag. Beautiful pool and nice breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Garden Apartment Hotel

Split

Authentic, clean, very convenient. Our host was very attentive and helpful

Authenticity & Character

It is an authentic building on a hill in Split that is updated on the interior. Love the terrace with the grapevines and grapes hanging overhead with views of the water

Location

Staff

Not sure of his name but he was around to make sure we had everything we needed for our stay

Cleanliness & Comfort

Pillows Could have been better

Activity Review

E-bike tour in Dubrovnik with wine tasting and snacks (small group)

Dubrovnik

Can’t say enough about Adrian and this biking tour! ! . It was so nice to get out of the city for the day and experience the small towns of Croatia. Enjoyed the spectacular scenery, the lunch on the river , talking to the winemakers at the winery, and getting to know Adrian and his family. By the end of the day, Adrian was more than a tourguide, he was our new friend!

Quality of Experience

The authenticity of Adrian. He really wanted us to have a good time and we learned a lot about his culture.

Guides, Drivers and Staff

Adrian Was very accommodating . He knew we were having a good time at the winery and did not want to shorten our experience so his wife volunteered to take us back to Dubrovnik because he had to get to work. Never felt rushed. We felt like part of the family!

Transport

Car was very nice and ride to our biking destination was pleasant and informative

This was our first time traveling with KimKim, and everything was absolutely perfect. It was such a pleasure working with Siena and Greg—they were amazing and answered all my questions along the way. Siena even went the extra mile and created a video for me, which was so helpful with my busy schedule, to walk through the itinerary and set expectations for our trip to Australia.

Everything went exactly as planned. We did have one small issue with a missed pickup, which required us to take a taxi for a long ride from the airport to our hotel. But when we reached out to KimKim, they immediately refunded the fare without any hassle. Their attention to detail and the level of customer support provided while we were traveling were absolutely incredible.

I highly recommend KimKim and will definitely book with them again. Thank you for making this such a memorable trip!

Hotel Reviews

Spicers Balfour Hotel

Brisbane

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Silky Oaks Lodge

Finlayvale

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Alba

Adelaide

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sea Dragon Kangaroo Island

Willoughby

Beautiful place in Kangaroo Island

Authenticity & Character

Location

Awww

Staff

Cleanliness & Comfort

Amora Hotel Jamison Sydney

Sydney

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Tamborine Mountain & Lamington National Park Trip

Brisbane

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Brisbane - Free Day

Brisbane

Quality of Experience

Great Barrier Reef Snorkeling Excursion

Port Douglas

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Daintree Rainforest Full Day Adventure by 4WD

Australia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Adelaide Hills & Hahndorf Village Day Trip

Adelaide

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Blue Mountains Day Trip

Sydney

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We loved our entire trip! Our specialist, Eleanor listened to what we were looking for in our trip, and arranged it for us. We loved seeing the usual tourist centers of Tokyo and Kyoto, but really loved the less touristed areas, especially the mountain towns of Tsumago and Narai. The lodgings were great, and the pace was suited to the way we like to travel. Eleanor also provided us with detailed instructions on how to get around, and suggestions of sights to see, since we were traveling independently.

Hotel Reviews

Hotel Fukinomori

We wished we had more time in this place. It was in the woods, somewhat isolated, very quiet and in a beautiful setting. The dinner provided by the hotel was wonderful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

BYAKU Narai

Narai

This hotel had an old Japan feel to it, yet with all the comforts. We had a large room with a private onsen, and the dinner that evening was amazing. It was the most enjoyable stay I’ve ever had in a hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Tea Ceremony in Kyoto FLOWER TEAHOUSE

Kyoto

At first I thought this would be a little superficial and not very interesting, but our hostess made it fun. We could laugh at ourselves a bit as we tried to go through the proper motions and expressions. It not only added to our cultural understanding, but was fun in the process.

Quality of Experience

Guides, Drivers and Staff

Full Day Tokyo City Tour

Tokyo

This was a good introduction to Tokyo. Our guide was personable and not only showed us the sights, helped us understand some of the cultural nuances that we would have missed on our own. This provided a good base for our further travels in Japan.

Quality of Experience

Guides, Drivers and Staff

Norway is an exquisitely beautiful country. The fjords, mountains, and other scenery were breathtaking. We had two weeks immersed in cruising the fjords with wonderful guides, self-guided hiking up to the ridges for breathtaking views, biking in a small town, and kayaking in the Norwegian Ocean. It was a nice balance of different activities.

The overall planning and pre-booking with detailed itinerary was excellent. This upfront planning let us relax and enjoy the beautiful scenery without having to navigate logistics. Hotels were nice and centrally located for walking convenience to activities. The days were fairly scheduled with activities but opportunities to have free time to explore.

Highly recommend KimKim to plan your next adventure.

Anders and the team were knowledgeable and efficiently mapped out a great trip for us. Definitely eliminated stress and hours of research for us.

This was my fifth time using kimkim, and once again it was an amazing experience from start to finish. The planning and booking process was straightforward, well-organized, and gave me confidence that all the details were being handled with care. I continue to return to kimkim because the platform consistently delivers well-curated trips with outstanding local connections.

Our local specialist, Habiba, was exceptional. She was always responsive, professional, and supportive, not only during the planning stages but also while the trip was happening. She made sure that every detail was addressed and went above and beyond to provide clarity and reassurance when needed. Her knowledge, attentiveness, and calm approach helped make this trip seamless.

The trip itself was unforgettable. From the awe-inspiring Pyramids of Giza to the beauty of Petra and the vast landscapes of Wadi Rum, the itinerary was well-balanced with both guided experiences and free time. Accommodations were comfortable, transportation was reliable, and the overall flow of the trip worked beautifully.

I highly recommend kimkim to anyone considering a trip like this. After five experiences, I can confidently say that kimkim continues to provide life-changing travel opportunities with the right mix of structure, flexibility, and personalized support.

Once-in-a-lifetime trip! Manuela did an amazing job scheduling the right activities for us but most importantly, she took my request for incredible hotels in our price range seriously. I could not have asked for better hotels than Masseria Petranima and Tenuta Monacelli. They were so different but both beautiful, peaceful, relaxing with amazing staff. We felt very well cared for everywhere we went. Gorgeous, secluded locations. We also really enjoyed our cooking class with
LE CUCCHIARE - Alessandra was so welcoming and spent a good part of her day with us and it was so personal. We also loved seeing her small town with her. The boat tour day was also a highlight! Our boat captain was friendly and did a great job navigating some choppy waves.

We had an amazing time and reccommend this itinerary to anyone looking for a trip that is equal parts adventure and relaxation!

Hotel Review

Masseria Petranima

Ostuni

Incredibly peaceful. The trulli are so unique and fun to stay in. The staff here are incredibly kind and helpful. It's off the beaten path so be prepared for some bumpy driving - but it's really worth it!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Local Market Visit & Private Cooking Class

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Family-Owned Winery Visit: Vineyard Tour and Wine Tasting in the Itria Valley

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Private Boat Tour in Polignano

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

My wife and I had a great trip to Scotland! Our driving around the country included several days in each town: Edinburgh, St Andrews, Pitlochry, Inverness, Portree, Banavie/Ft Williams, and Luss. It was great to have KimKim's agent's experience helping decide on the route and destinations. All great choices! In the towns, the boutique hotels were intimate and in the heart of town. The selections kept us from competing with large tour busses and we felt more a part of each towns than in more corporate hotels. Once we drove to each town, we could then walk to everything we wanted. The highlights were four rounds of Golf scheduled by kimkim, and lots of hiking & biking on our own. Beside the Golf, we were set up with a few tours; two distillery tours, a private Edinburgh walking tour, Urquhart castle tour, and a ferry-bike ride loop at Loch Katrine. Those events provided a good mix with our desire to explore on our own.

We worked with Leslie and the KimKim team to plan and book our honeymoon to Italy, spending 14 unforgettable days exploring Puglia and Sardinia. From the very beginning, the team made the process seamless and stress-free. They arranged excursions for about half of our trip and gave us the freedom to explore on our own the rest of the time, which was the perfect balance.

What stood out most was their incredible availability and attention to detail. They were just a chat or phone call away whenever we needed them—whether it was helping us find parking when we were short on time, coordinating a meeting spot when we couldn’t locate our guide, or even offering last-minute restaurant recommendations. Their local knowledge was invaluable, and their suggestions for things to do during our free days gave us some of our favorite memories of the trip.

Overall, KimKim made planning and experiencing our honeymoon in a completely new part of the world not only easy, but truly special. We would highly recommend them to anyone looking for a travel agent who combines expert planning with personal, on-the-ground support.

The trip was well planned and customized to our specific needs and requests. The entire trip worked flawlessly in terms of travel passes, hotel bookings etc., In the one instance where there was an issue with the hotel in Bern not having received payment from KimKim, it was reported and handled immediately. We did not suffer any interruption. The Alpenhof hotel in Grindelwald was a particularly outstanding hotel in which to stay followed by Hotel Alpenblick in Zermatt and Hotel Adler in Zurich. All in all, a terrific experience. One area for improvement would be timely delivery of travel documents as promised originally but they came through in adequate time. Thanks to Valentine and Amandine for the arrangements. Switzerland is stunningly beautiful and we hope to return another time.

I am so grateful that my daughter found KimKim on social media. We were able to book our dream trip to Portugal and Morocco within our budget and with very little effort. It’s kind of like we just through darts at a map and Helena did the rest - knowing great places and locations in each city, scheduling all of the transfers, and the best local guides to show us around. All of our info was easy to find in the app plus local need to know info about other stuff to do in our free time, appropriate tipping, etc. so that we had trusted advice. The only issue we had was finding our first driver at the Porto airport. We hopped on the chat and got info right away including his name and phone number from the KimKim support team even though it was super early there. I will absolutely book with them again and recommend them highly

Our guide Bessi was excellent , he was very knowledgeable and funny , he had a lot of anecdotes that we can relate and share,Bessie bent backwards to make sure we enjoyed our time in Iceland , kimkim you have an excellent guide. We arrived in Reykjavík late after long hours of flight delays and the Blue Lagoon help invigorate us all , the food was excellent . We enjoyed all the spectacular waterfalls and zodiac boat trip, our boat captain Christian took us closer to the glaciers , what a marvelous sight !! Our journey up the glacier was one of a kind experience for our age group , Bessi made it very easy for us all . Overall , we have enjoyed our trip immensely .

I can't say enough about the amazing experience I had with Kim Kim from start to finish, everything was organized perfectly. Chris was outstanding always professional and attentive to every detail, making sure trip was seamless and stress free., All the drivers, guides and tours staff were wander full always punctual, and very helpful and very friendly.

I highly recommended Kim-Kim and entire team, include the Travel 12 especial Dimitris. If you are looking for excellent service, caring guides, and smooth, memorable travel experience, this is the company to trust.

Hotel Reviews

Blue Dolphins Hotels & Villas

Firostefani, Santorini

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The George Hotel

Mykonos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Athens Manor Houses

Athens

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Local Transfer in Athens

Greece

Quality of Experience

Guides, Drivers and Staff

Transport

Premium Sunset Catamaran Cruise in the Caldera lagoon

Santorini

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Santorini Highlights with Wine

Greece

Quality of Experience

Guides, Drivers and Staff

Transport

Acropolis & Athens Mythology Tour

Athens

Quality of Experience

Guides, Drivers and Staff

Transport

Lucie and the Kim Kim team were incredibly helpful in all stages of this trip, from the planning at the beginning and revising and assistance with travel and tours while we were on the trip. One of my favorite tours was in Prague with Becky with our culinary tour. She was incredibly patient and hospitable with adjusting our time after some transportation issues. I also loved seeing the gorgeous libraries and architecture with Katerina. She was very kind with helping with transportation and walking needs of members of our travel party. Thank you for arranging this wonderful trip for us! I will gladly recommend Kim Kim to others and use them in the future.

Both Hicham Driver and guide were excellent. They made sure we were safe and well taken care of during the trip

We had a fantastic time exploring Berlin, Prague, and Munich, and experienced a diverse array of activities during our 10-day trip. Our local specialist, Lucie, secured excellent accommodations in Berlin and Munich, even though both cities were extremely busy due to the marathon and Oktoberfest, respectively.

We thoroughly enjoyed our food tours in Berlin and Prague, where we sampled local cuisine and learned fascinating facts about each city. Our time at Oktoberfest was unforgettable, and we had a blast celebrating one of the biggest parties in the world.

The trip offered a great balance of scheduled activities, including private and small group tours, along with plenty of free time. It never felt rushed or overpacked. On the final day, we were captivated by the beauty of the Bavarian Alps and Neuschwanstein Castle. It was a truly memorable way to end our journey.

Hotel Reviews

Adina Apartment Hotel Munich

München

The Adina Apartment Hotel is modern and stylish, offering stunning views of Munich. It was by far the nicest hotel we stayed at during our trip. We thoroughly enjoyed our breakfasts at the Fitzroy, which featured panoramic views and a wide variety of delicious options. The pool and sauna provided a perfect way to unwind after a long day. The rooms were spacious and equipped with updated technology, including Smart TVs and USB ports, while the bathrooms were exceptionally clean and well-appointed.

Authenticity & Character

Location

We loved the location and the abundance of nearby restaurants and bars. The only drawback was the noise at night, music from the local clubs could be heard well into the early hours of the morning.

Staff

The hotel had very friendly and helpful staff.

Cleanliness & Comfort

The hotel was new and provided all the comforts of home.

Archibald At the Charles Bridge

Prague

The location of this hotel was incredible, situated right next to the iconic Charles Bridge. The building exuded historical charm, and we thoroughly enjoyed spending time in the delightful courtyard. The rooms were spacious, modern, and impeccably clean.

Authenticity & Character

This was a lovely hotel with plenty of historical architecture. We felt really immersed in the city.

Location

The hotel is situated right next to the Charles Bridge and allowed us to access many of the local sights and restaurants.

Staff

We had very helpful and friendly service at the hotel.

Cleanliness & Comfort

The rooms were very large and modern.

Living Hotel Weißensee

Berlin

Overall, we enjoyed our stay at the Living Hotel Weißensee. It is situated in a quiet neighborhood and features a charming beer garden, where we spent our evenings sipping beer and enjoying the cool air. The rooms were clean, though slightly dated, and the location was a bit removed from Berlin’s city center.

Authenticity & Character

The beer garden was charming and the breakfast was very good each morning.

Location

We loved the beer garden and the quiet neighborhood.

Staff

The staff was very friendly and accommodating.

Cleanliness & Comfort

The rooms were dated and the shower was difficult to get into, especially for someone who was suffering from a leg injury.

Activity Reviews

Private tour from Munich to Neuschwanstein Castle & More

Munich

Neuschwanstein Castle is truly magical, and this tour allowed us to take in the beauty of the surrounding region, including the Bavarian Alps, charming local towns, and historic monasteries. We especially appreciated the private nature of the tour, and our guide was both friendly and accommodating.

Quality of Experience

Guides, Drivers and Staff

Transport

Oktoberfest Tour – Experience The World-Famous Party

Munich

This tour was fantastic and offered a well-balanced experience. It combined a guided exploration of the grounds and a deep dive into the history of Oktoberfest, while still allowing plenty of time to drink, eat, and celebrate.

Quality of Experience

Guides, Drivers and Staff

Beer & Baroque Tour of Prague

Prague

We absolutely loved this tour. It was truly unique and special! Our guide Katarina, a professor, impressed us with her exceptional knowledge of the monasteries and breweries.

Quality of Experience

Guides, Drivers and Staff

Best of Culinary Prague

Prague

We arrived late to the tour due to transportation issues getting into Prague, but our guide, Becky, was incredibly accommodating and adjusted the itinerary so we could still experience everything. We enjoyed a generous amount of local food and truly got a taste of the city. The walking was very manageable and made for a perfect start to our trip.

Quality of Experience

Guides, Drivers and Staff

Berlin Street Food Tour

Berlin

We had the opportunity to try a wide variety of incredible dishes on this trip, including Döner Kebabs, Currywursts, donuts, and traditional German fare from a local brewery. Our guide was both passionate and knowledgeable, and we thoroughly enjoyed engaging with our fellow travelers.

Quality of Experience

Guides, Drivers and Staff

Berlin Introduction

Berlin

This was a fantastic way to begin our trip and helped us get our bearings in Berlin. Our guide was highly knowledgeable and shared a wealth of fascinating historical insights about the city.

Quality of Experience

Guides, Drivers and Staff

Transport

The trip itself was amazing. Praise needs to be given to Sonia and Yovena from Cusi Travel , Mauricio from Cusco Culinary, and Flor from Curious Monkey Food Tours for providing unforgettable private experiences for their individual tours and classes. Their knowledge and friendliness made them more fun and memorable. My friend and I stayed for approximately 10 days in Peru, staying in Cusco and Lima. The trip was not without its hiccups. We were in the middle of the protests in Cusco which blocked many tourists from going to Machu Picchu by train. However, Cusi Travel offered an alternative option to get us to Machu Picchu. I chose to remain in Cusco but my friend was able to get his time in Machu Picchu thanks to this alternative option. Kristy from kimkim helped us navigate these difficult waters during this time and we were able to enjoy our trip safely.
Kristy put up with a lot of our last minute requests and changes, not only due to the protests, but also with how we ended up doing some last minute changes with the travel plans due to our own personal needs. While unprecedented, she adapted and pivoted professionally and did her best to accommodate us. Because of this, I will use kimkim again to plan another trip (and even a 2nd trip to Peru). For that 2nd trip to Peru, I will go in more experienced and having made contacts with Cusi Travel and Curious Monkey.

Liz and Greg and Diliana, were great to work with. I worked with Liz the most and she answered ALL of my questions, and addressed ALL my concerns. I told her exactly what I wanted, and she was able to come up with a plan and also changed it when needed. The guides we had were great as well, in addition to the lodging and wineries! Just as a heads up, chateau de pizay where we stayed was beautiful but it is, its on entity. Meaning you will need to take a cab into town if you want to eat at different restaurants. But the winery and vineyards there are lovely! And Paris was great too and a change of pace in our trip. Ending with a trip to Champagne, was great as well. This trip is best for wine lovers, unless you want to experience the calmness, of the countryside of France.

Hotel Reviews

Hôtel A La Villa des Artistes

Paris

This is an authentic European hotel, the rooms are not big, but the location of the hotel is nice, and there was breakfast every morning. The hotel is away from the tourist area, but not far, therefore the restaurants around were good and not “touristy.” Locals were all around, which is nice! Also it is not a big hotel, very cozy!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Château de Pizay

Belleville-en-Beaujolais

The chateau was great! But if you want a variety of restaurants you will need to take a cab into town, which cost about 20euros. The chateau almost looks like like a storybook with the vineyards and garden. You can also wine taste at the winery, at the chateau which was nice! It’s calm and peaceful! And had it been a little warmer I would have taken advantage of the pool!

Authenticity & Character

To me it’s the epitome of a château.

Staff

Cleanliness & Comfort

Activity Reviews

Champagne Region Day Trip with Tastings

Paris

Just go and take it all in, it was great! And visiting the more family owned house versus the larger champagne houses, was nice as well.

Quality of Experience

Guides, Drivers and Staff

Transport

Free time for Shopping: Best Shopping Areas in Paris 🛍️

Paris

Quality of Experience

Free Day in Paris

Paris

Quality of Experience

Private Beaujolais Wine Route Experience

Lyon

Quality of Experience

Guides, Drivers and Staff

Transport

Fantastic tours and guides. Enrico, Pauola, Vincenzo were absolutely amazing.

Our transfers were on-time and great drivers.

Activity Reviews

Day Trip to Capri Island and Anacapri

Italy

What a day. Boat rides, chair lift, trolly car and amazing views and shopping. Our tour guide Vincenzo “Vinnie” was fantastic and so helpful. He made our day special.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Full Day Amalfi Experience

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Sorrento

Italy

Quality of Experience

K

Guides, Drivers and Staff

Transport

Pasta Making Class with Gelato

Italy

The chef and event was a night to remember.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit of Florence Including David and Duomo

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Private Murano Glass Blowing Tour with Water Taxi

Italy

The day was amazing. Great tour, great boat ride and spectacular event.

Quality of Experience

Guides, Drivers and Staff

Transport

Venice Gondola Ride

Venice

Quality of Experience

Guides, Drivers and Staff

Transport