Kimkim Trip Reviews

4.8
Based on 15,878 ratings
Read 15,878 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Recently traveled to Guatemala with 10 other ...
Guatemala | Jul 6 - Jul 15, 2022

Marleni
Marleni M.
Pacifica, CA | Reviewed on Jul 23, 2022
Recently traveled to Guatemala with 10 other family members ranging in age from 8y.o to 67y.o. Having a great team of people that responded quickly to all communication and 2 tour guides by our side for all our adventures was hugely positive! We completed a custom 10 day tour and made great memories! Crista and David were very knowledgeable and personable- we totally recommend them. Read more

Recently traveled to Guatemala with 10 other family members ranging in age from 8y.o to 67y.o. Having a great team of people that responded quickly to all communication and 2 tour guides by our side for all our adventures was hugely positive! We completed a custom 10 day tour and made great memories! Crista and David were very knowledgeable and personable- we totally recommend them.

Hotel Review
Casa del Mundo
Lake Atitlán

Great stay! Beautiful views. Many stairs FYI so not accessible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Jul 27, 2022
Thank you for taking the time to leave us your review, Marleni!! I'm highly glad you had a great time on the Program activities you and I built for this unforgettable tour. It is very helpful to know that you had a great time with our team guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers! Estoy muy contento de que la hayas pasado muy bien en las actividades del... Read more

Thank you for taking the time to leave us your review, Marleni!!

I'm highly glad you had a great time on the Program activities you and I built for this unforgettable tour. It is very helpful to know that you had a great time with our team guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

Estoy muy contento de que la hayas pasado muy bien en las actividades del programa que tús familiares y yo construimos para esta gira inolvidable. y que hayan disfrutado de sus raices las cuales nos hacen sentir orgullosos de ser Guatemaltecos.
Espero volver a verte pronto, saludos!

Our family trip to Thailand couldn’t have been better!
Thailand | Jul 4 - Jul 16, 2022

Leah
Leah I.
Ghana | Reviewed on Jul 23, 2022
We had the best trip to Thailand! It couldn’t have been better. Martin planned a trip for our family that was perfectly suited to us and the ages and interests of our 3 kids. It allowed us to experience so many different areas and aspects of Thailand. We toured markets by tuk tuk, temples by boat, had an incredible experience with elephants and heaps of fun in a cooking class. We did a night tour in the jungle and stayed in a unbelievable raft hotel in the middle of an beautiful lake.... Read more

We had the best trip to Thailand! It couldn’t have been better. Martin planned a trip for our family that was perfectly suited to us and the ages and interests of our 3 kids. It allowed us to experience so many different areas and aspects of Thailand. We toured markets by tuk tuk, temples by boat, had an incredible experience with elephants and heaps of fun in a cooking class. We did a night tour in the jungle and stayed in a unbelievable raft hotel in the middle of an beautiful lake. Everything was made easy and the whole trip went smoothly. All of the tours we had planned and all of our transfers happened seamlessly. I couldn’t recommend Martin and Kim Kim and all of the tour operators we encountered highly enough.

Local specialist: Martin Jeromin
Martin
Martin Jeromin
Local specialist in Bangkok | Replied on Sep 18, 2022

Hello Leah,
thank you for your great review and it is good to know that you had enjoyed your trip to Thailand and everything went smooth :)
Martin

Thank you Leslie and Ximena🙏🏻
Mexico | Jul 15 - Jul 22, 2022

Jessica
Jessica M.
Albuquerque, NM | Reviewed on Jul 23, 2022
Thank you Leslie and Ximena🙏🏻 Our Mexico City and Playa Del Carmen trip was so enjoyable and carefree thanks to all your planning for us. Every transfer, tour and reservation went according to plan and my daughter and I felt completely safe and taken care of💞 Read more

Thank you Leslie and Ximena🙏🏻 Our Mexico City and Playa Del Carmen trip was so enjoyable and carefree thanks to all your planning for us. Every transfer, tour and reservation went according to plan and my daughter and I felt completely safe and taken care of💞

Hotel Reviews
Histórico Central Mexico City
Mexico City

The service at the Historic was fantastic. The desk was always so helpful with information, reservations and assisting with transport. The complimentary breakfast was delicious and tge 24-hour cafe was very convenient. The hotel was clean, lovely and centrally located. Our room was a bit small and had no view yet cozy. Thank you Historic Central!

Authenticity & Character
Beautiful hotel!
Location
Right in the middle of everything!
Staff
Very friendly and helpful!
Cleanliness & Comfort
Room was clean and cozy but a bit small.
Thompson Beach House Playa del Carmen
Playa del Carmen

This hotel was centrally located near center of town and the beach. Our room was just lovely with a fabulous view of the pool. Bring some white noise however since it does get loud at night from the pool and beach bars. The staff was beyond helpful. It was wonderful that we could use the rooftop pool at the sister hotel and we met so many wonderful people at the beach pool. My daughter and I really enjoyed our time at the Thompson Beach Hotel.

Authenticity & Character
Location
Center of everything
Staff
Cleanliness & Comfort
Local specialist: Leslie Pérez

I cannot recall how I became aware of KimKim ...
Norway | Jun 11 - Jun 26, 2022

E
Elizabeth F.
Casa Grande, AZ | Reviewed on Jul 23, 2022
I cannot recall how I became aware of KimKim but I am thrilled beyond belief that I used this company. Both Meree and Sonia helped me plan a 2&1/2 week vacation to Norway. My husband and I started in Oslo and traveled as far north to Geiranger in the Geiranger Fjord and Alesund. We traveled via train, ferry, bus and a one night stay on the famous Hurtigruten. The itinerary was a nice pace and gave us plenty of time in each destination. The tickets and scheduling we all done for us. And... Read more

I cannot recall how I became aware of KimKim but I am thrilled beyond belief that I used this company. Both Meree and Sonia helped me plan a 2&1/2 week vacation to Norway. My husband and I started in Oslo and traveled as far north to Geiranger in the Geiranger Fjord and Alesund. We traveled via train, ferry, bus and a one night stay on the famous Hurtigruten. The itinerary was a nice pace and gave us plenty of time in each destination. The tickets and scheduling we all done for us. And best of all, we had local travel planners sending us to places where they like to visit, spend time and take their personal visitors. I will most certainly use KimKim in the future. Thank you Meree and Sonia!

Hotel Review
Hotel Union
Geiranger

This is an amazing hotel and spa located next to the UNESCO heritage museum for Geiranger Fjord. Right outside this hotel is a rushing river and several waterfalls so imagine having your windows open and being lulled to sleep by the sound of rushing water. So soothing and peaceful. And the lobby, bar and restaurant are elegant and serve delicious food. My only regret is that I did not have more time to spend here, both to enjoy this beautiful hotel and its location but to also have time to do some exploring and hiking of the surrounding area.

Authenticity & Character
Location
Close to the harbor but not right in the middle and it sits up higher above the fjord so the view is stunning
Staff
Very polite, helpful and kind
Cleanliness & Comfort
Plush bathrobes and large, comfortable room
Activity Reviews
Fjord Safari by RIB (Summer/Fall)
Fjord Safari by RIB (Summer/Fall)
Flåm

This is an excellent way to see a Fjord up close and personal in a small group and learn about the history and lore from the local guide. A lot of fun and offers excellent photo opportunities.

Guides, Drivers and Staff
Our guide is very knowledgeable about the area and has a lot of fun facts
Flåm - Ferry to Balestrand
Flåm - Ferry to Balestrand
Balestrand

I highly recommend traveling by Ferry as much as possible. The scenery is breathtaking. I felt like I was on a movie set. Train travel may be faster but because of the mountains, there are a lot of tunnels. A ferry lets one see the country side along the fjords. And many of the ferries offer commentary over the speaker. There is plenty of room upon boarding the ferry to store your luggage before finding a seat. And there are small concessions available for purchase on board.

Day trip to Fjærland
Day trip to Fjærland
Norway

This was a ferry trip first and then a bus with the ultimate destination a National Park with one of the many icebergs in the country. We also visited a museum along the way that helped educate on icebergs and climate change. We also experienced yet another beautiful fjord. The views just never cease to amaze.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Merée Ruzits

Despite a very short notice we managed to org...
Scotland | Jul 8 - Jul 19, 2022

A
Alexandre G.
Hong Kong SAR China | Reviewed on Jul 22, 2022
Despite a very short notice we managed to organise our tour to Scotland in the best conditions. Rachel has been very helpful and professional. Thank you! Read more

Despite a very short notice we managed to organise our tour to Scotland in the best conditions. Rachel has been very helpful and professional. Thank you!

Hotel Reviews
Beadnell Towers
Chathill
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Marmalade Hotel
Portree

Staff rude and not respectful of the clients.

Authenticity & Character
Impersonal. It could be in any city in the world. Skye deserves better.
Location
Staff
Service is rude and absolutely non professional. I have been called after 10 PM when sleeping for asking me what time I wanted to have breakfast. Staff is not trained and disfunctional.
Cleanliness & Comfort
Dream Variations
Edinburgh
Authenticity & Character
Location
Staff
The owner is very kind
Cleanliness & Comfort
Kingsmills Hotel
Inverness

Very nice restaurant and food

Authenticity & Character
Location
Staff
Cleanliness & Comfort
One Devonshire Gardens - Hotel du Vin
Glasgow
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fonab Castle
Pitlochry

Good hotel but the service at the breakfast was disfunctional and not very professional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cameron House
Alexandria

Wonderful location but a little artificial.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sightseeing Hop On, Hop Off Bus Tour
Sightseeing Hop On, Hop Off Bus Tour
Edinburgh
Portree Boat Trip
Portree Boat Trip
Scotland

Amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Alnwick Castle
Alnwick
Edinburgh Castle Entry
Edinburgh Castle Entry
Edinburgh
The Potter Trail Private Tour
Edinburgh
Visit Scone Palace
Visit Scone Palace
Scotland
Sheep Dog Demonstration
Inverness

Very interesting for kids and adults

Loch Ness Freedom Cruise
Loch Ness Freedom Cruise
Scotland
Local specialist: Rachel Long (deactivated)

A splendid first time in Greece!
Greece | Jul 5 - Jul 17, 2022

J
Justine Rose P.
Terrace Heights, NY | Reviewed on Jul 22, 2022
Finding kimkim was a godsend for planning a first time trip to Greece with my husband for our anniversary in only a month’s time!! We were connected to Chris our local Greek specialist and could not be happier with him and his agency as well as their partners, that helped to curate our experience. Everyone we interacted with was lovely. Our private transfers and guides were all punctual, knowledgeable, and laid back. They all seem to like their jobs and take pride in them and that’s very... Read more

Finding kimkim was a godsend for planning a first time trip to Greece with my husband for our anniversary in only a month’s time!! We were connected to Chris our local Greek specialist and could not be happier with him and his agency as well as their partners, that helped to curate our experience. Everyone we interacted with was lovely. Our private transfers and guides were all punctual, knowledgeable, and laid back. They all seem to like their jobs and take pride in them and that’s very important for us and enhanced the experience. Notably we really enjoyed the company of one of our private drivers Yannis who spent an extended amount of time with us and was so genuine and really personalized our experience, Natalia our guide for our Acropolis and food tour who was so accommodating, and Isabella who led our hiking tour in Naxos who was so easy going. Everyone felt like a friend!

Chris chose excellent accommodations within our budget and with the characteristics we were looking for and even the staff working at the hotels were so kind and hospitable. We hit a few roadblocks during the trip but Chris handled everything timely and the setbacks did not take away from our overall experience, we had an excellent time.

I was skeptical about using Kimkim at first but so glad I did. It truly is made for the in-between travelers who want help planning a trip and don’t want to be in a fixed group schedule but also don’t want to risk or take the time to handle everything independently. It was nice to have a mix of private guided experiences as well as free independent time and on OUR schedule when it worked for us! We also liked that we chose the exact places we wanted to visit in Greece and got to see places we didn’t think of! Often packaged tours miss hidden gems and give you too little time in places. In 13 days we were able to visit Athens, Delphi, Arachova (quick stopover), Galaxidi, Kalabaka (town closest to Meteora), and Nafplio, as well as the islands of Naxos and Santorini. While of course we could have spent more time in certain places, we felt we had a good pace with each place with the assistance of Chris’ expertise. And once again, the “expertise” part was so important. You don’t want someone who will simply say “yes” to everything you ask, you also want someone to guide you to keep your trip pace realistic and really help you make the most of your time! We really valued Chris on this!

Using KimKim was everything we didn’t know we needed. I will highly consider using this service in the future!

Hotel Reviews
Lagos Mare
Naxos

Very nice hotel that made you feel like you were on an island getaway! Nice staff, great breakfast in the morning. It’s nice that it’s in a quiet area, but it is a little farther from Agios Prokopios ( the closest beach town) than I would have preferred due to the lack of sidewalks on the route from the hotel to there. It is only about a 10 min walk but can feel longer since you have to be cautious about your walk until you get into the beach town with all the shops and restaurants. But in general, not much sidewalks on this side of the island in this area at least, so that isn’t going to change much! Perhaps if we stayed slightly more central the hotel would have been noisier so who knows! Great hotel and service otherwise, just not the best location-wise.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Philippos Hotel Athens
Athens

Excellent location is the biggest advantage here! It’s located on a quiet street so you get a great sleep but it’s just steps away from the Acropolis museum, shopping, and restaurants! We had a micro room with terrace that had a view of the Acropolis and we loved the view and the bed was comfortable enough for us. Keep in mind “micro” does mean micro so it was a little tight to move around considering 4 pieces of luggage but nothing that ruined our experience. Main downside was our shower was so shallow and would flood the floor every time we showered so we learned to put towels prior to showering to soak up the water. There is daily housekeeping so this was cleaned everyday but mostly it’s really just a big inconvenience safety and comfort wise, not sure who decided on the architecture here but this definitely could be improved with a future remodel. Not sure if the other room types had this shower issue, maybe only this one. Otherwise no other complaints. Breakfast was great and the hotel staff were very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ganimede Hotel
Galaxidi

This was the most charming hotel on our trip to Greece! Very unexpected amazing hotel in a small town. We had a suite and it was so lovely, spacious, and maintained original architecture of the mansion while having a few renovations for modern comforts. And an excellent breakfast in the morning!! Truly one of a kind with all house made delights!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dellas Boutique Hotel
Meteora, Kalambaka

We loved the hospitality at this hotel and the nice room with a balcony view of Meteora. Breakfast was very good as well! This hotel is equidistant between both towns closest to the Meteora monastery trails so great to stay in if you’re wanting to see both towns and have flexibility with sightseeing. Walking distance to town and shops.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Makris Beach Hotel
Kamari

Loved this hotel in the heart of Kamari - the calmer side of Santorini!! We had a room with a jacuzzi and sea view and it was an excellent way to end our first time in Greece! Great staff, great breakfast, excellent location in Kamari steps away from shops and dining and the black rock beach. Bus stop was also not far if you want to go to Thira, Oia, etc. I would absolutely stay in this hotel again if going to Santorini. Oia and Thira may be the more picturesque side of the island but with that come much higher prices and big crowds. It was fine to visit these towns but we LOVED that we were home based in Kamari - so much more laid back and affordable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Acropolis & Flavors Combo Tour
Acropolis & Flavors Combo Tour
Athens

We loved our guide Natalia! She was so knowledgeable, paced the tour well, and knew where to STAND while we moved around the Acropolis. There were several guided tours happening while we were there and whether by coincidence or not, she didn’t have us dying directly under the sun when possible like the other groups! She also knew the best angles for pictures! The flavors part of the tour truly made the experience. We visited places me and my husband would have just walked right past that didn’t look as inviting as the other touristic restaurants if it was just us. This is why you need a local expert to show you around and help you sample really great food!! There’s an abundance of great food in Greece overall but it truly would have been a shame if we missed the places Natalia took us to! It was truly a memorable experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Divine Delphi and Galaxidi Private Excursion
Divine Delphi and Galaxidi Private Excursion
Greece

The archaeological site and museum of Delphi are truly a divine experience! I actually loved Delphi more than the Acropolis! Our guide was excellent and very knowledgeable and able to answer our questions. He paced the tour very well. Staying one night in the nearby town of Galaxidi was a good decision with the help of our local expert Chris. It was a very nice port side town and helped the visit to Delphi not feel rushed. Worth the stay! The food in Galaxidi was also excellent. Tiny town but big flavors! Our driver Yannis was the best!

Quality of Experience
Guides, Drivers and Staff
Transport
Free time in Nafplio
Free time in Nafplio
Greece

Nafplio was one of my favorite places! Vibrant port side city with great food and beautiful streets in the old town. Very romantic! Our driver Thomas was very knowledgeable and helped pace our day trip here from Athens. We spent about an hour exploring the Palamidi fortress (must do!) and then about 2-2.5 hrs exploring the town with enough time to shop and eat lunch. Probably could have stayed another hour if time permitted but overall it was enough time to get a taste of Nafplio!

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking the ‘ring’ in Central Naxos
Hiking the ‘ring’ in Central Naxos
Naxos

Highly recommend this experience! If you like to hike or get off the beaten path, this excursion is for you! The beaches in Naxos are great but why not explore the center with some of the neighboring towns? Our local guide Isabella was such a pleasure to have as company! She felt like a friend showing us her favorite trail and tiny villages with some history as we trekked through. We saw only a handful of people doing the trails so it was nice and felt very private. We appreciated having a guide because I think we might have gotten lost attempting this on our own! We loved that the trip ended in the town of Halki, a charming little town where we had a light snack and and did a little local shopping.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Jul 23, 2022
Dear Justine and Rom, I can't thank you enough for your most valuable and detailed review, as well as your kind words regarding my (& the team's) services. It was a pleasure working with you before and during your trip, and you were so calm and cool even when we had that small issue that we worked out eventually. I was really happy to know you in person as well, and to be able to design and make this anniversary trip for you come true, exactly the way you wanted it! I relish the chance to... Read more

Dear Justine and Rom,

I can't thank you enough for your most valuable and detailed review, as well as your kind words regarding my (& the team's) services. It was a pleasure working with you before and during your trip, and you were so calm and cool even when we had that small issue that we worked out eventually. I was really happy to know you in person as well, and to be able to design and make this anniversary trip for you come true, exactly the way you wanted it!

I relish the chance to plan another trip for you again in Greece and/or Italy as well, in the future. Hope that your everyday life has retained some of the Greek vibes and aura, and that the rest of your summer is equally amazing!

Wishing you all the best,
Chris

Fabulous family trip to Croatia
Croatia | Jul 3 - Jul 16, 2022

S
Sarah M.
Denver, CO | Reviewed on Jul 22, 2022
Our family of four had a wonderful trip to Croatia thanks to the thorough and excellent planning and support of Nikola. From our first correspondence through to the last day of our trip, Nikola was responsive, helpful, and really customized our trip to be an amazing experience for us. He had great ideas, gave excellent advice, and really shaped a trip that let us experience the country in unique ways. We especially enjoyed our guided walk through Plitvice National Park, our tour of Hvar... Read more

Our family of four had a wonderful trip to Croatia thanks to the thorough and excellent planning and support of Nikola. From our first correspondence through to the last day of our trip, Nikola was responsive, helpful, and really customized our trip to be an amazing experience for us. He had great ideas, gave excellent advice, and really shaped a trip that let us experience the country in unique ways.

We especially enjoyed our guided walk through Plitvice National Park, our tour of Hvar with Grgo, and our sea kayaking tour with Boris. All of our guides were so knowledgeable and we also really appreciated that Nikola partnered with family-owned companies working to provide different perspectives and experiences to their clients.

Every one of our transfers and guided experiences was smooth - on time, well-organized, and professional. And our accommodations were amazing. As a family with 2 kids, when we initially started looking for accommodations in Croatia on our own, we were running into a lot of challenges because most accommodations labeled “family suites” were really only designed to sleep 3 people. It would have been very difficult and time-consuming for me to locate on my own the excellent hotels that Nikola found. Locations were great, hosts were friendly and helpful with advice, breakfasts were wonderful. Finally, in the places where Nikola suggested a certain location for our family (such as Trogir over Split or Starigrad over Hvar town), they were 100% the right recommendation for what we were looking for.

It is hard to pick our favorite places in Croatia - we were glad we visited each place we did, But some of the ones that stand out are Plitvice, Trogir, Stari Grad (on Hvar island) and Korcula.

Thank you to Nikola for planning such a memorable and wonderful trip for us,

Hotel Reviews
Tesla's Gastro House
Prijeboj

Absolutely beautiful property, very friendly host, delicious breakfast. Very new and beautiful rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Demar Residence
Zadar

Great location, very, very friendly and helpful staff. Beautiful pool and rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Jul 26, 2022

Hi Sarah,
Thank you so much for your kind words - I am so happy you and your family enjoyed the activities we prepared for you!
I will make sure to forward your feedback to our guides.
Hope to see you back in our country soon!
Sending best wishes from Zagreb,
Nikola

Incredible service by Daniel
Ecuador | Jul 16 - Jul 21, 2022

Andrew
Andrew B.
Bradley, IL | Reviewed on Jul 22, 2022

Daniel helped us plan a tremendous trip to the Napo Wildlife Center and provided a great deal of expertise and advice. He set up a couple of guided tours in Quito for us that we enjoyed as well. He was easy to contact and always responded quickly with thoughtful and helpful information. We were highly impressed with Daniel’s service and would highly recommend him to anyone who is traveling to the area.

Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Replied on Jul 27, 2022

Hola Drew!
Thank you and Maggie for these amazing words! It was truly fun and great to work with you two and I am so glad that you forged some truly unforgettable memories! I appreciate so much that you were able to enjoy our lovely and mega-diverse country. Please feel free to reach out any time!
Best vibes from your local friend at the middle of the world,
Daniel :)

We loved having Thomas and Emmy as our guides...
Norway | Jul 14 - Jul 17, 2022

B
billie h.
the U.S. Virgin Islands | Reviewed on Jul 22, 2022
We loved having Thomas and Emmy as our guides. Read more

We loved having Thomas and Emmy as our guides.

Hotel Reviews
Trolltunga Hotel
Odda

Hotel was good but make a reservation for dinner

Authenticity & Character
Location
Location/view
Staff
Cleanliness & Comfort
Trolltunga Camp Sunset Sunrise
TYSSEDAL

Very cold. Please warn tourist on weather delays and cold days and nights , even in July.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Flåm Marina
Flåm

We were bone tired so it didn’t matter a lot but we didn’t find people there so friendly or helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Overnight Hike to Trolltunga for Sunset/Sunrise
Guided Overnight Hike to Trolltunga for Sunset/Sunrise
Norway
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Buses to run all day and not close 2-3 hours for lunch.
Flåm Railway and Cycling Adventure
Flåm Railway and Cycling Adventure
Norway

Biking not for everyone bc the first part is very steep and on gravel but it was beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Aug 02, 2022

Hi Billie, thank you very much for your review. I am sorry it was not quite as expected and a bit packed over the three days, and you also had some cold weather on your overnight hike Your feedback will certainly help us in the planning process onwards. Greetings to your family! - Linda

Leisurely and personalized, worry free trip
Croatia | Jul 10 - Jul 16, 2022

Lisa
Lisa L.
Houston, TX | Reviewed on Jul 22, 2022
Bruno was very responsive during the entire planning process, he was flexible to changes and he reached out just prior to my trip and after arrival to make sure any last minute concerns were addressed. He gave me valuable insight into the local culture to make sure my travels were seamless. I took most of my tour primarily with Luka, his correspondent in Istria, and I can't say enough about how wonderful the experience was. The trip was unhurried, leisurely, and flexible depending on what we... Read more

Bruno was very responsive during the entire planning process, he was flexible to changes and he reached out just prior to my trip and after arrival to make sure any last minute concerns were addressed. He gave me valuable insight into the local culture to make sure my travels were seamless. I took most of my tour primarily with Luka, his correspondent in Istria, and I can't say enough about how wonderful the experience was. The trip was unhurried, leisurely, and flexible depending on what we felt like that day. We were the only ones he worked with the entire week, so we weren't herded along with a tour group. He grew up in the area and knew a lot of people we passed. We visited places that aren't typically accessible for tourists walking by. The area was beautiful, but I felt like I learned so much more about the culture and history when Luka was with us. The driving can be tricky, and during the summer months parking was tight, Luka drove us everywhere, and sorted out parking so we could relax and drink wine if we wanted. If you plan a vacation here, do yourself a favor and work with Bruno and Luka. You will get so much more from your trip.

Activity Reviews
Truffle hunting in Istria
Truffle hunting in Istria
Croatia

The truffle hunting was such a unique experience. I missed my calling to work with dogs and wander through beautiful natural forests. Our guide was a 3rd generation truffle hunter/cultivator, it was very cool to see him at work. The new tasting room has large glass windows for breathtaking views while you sample food and watch a cooking demonstration using truffle products. My friend thought she didn't like truffles, but changed her mind after this trip.

Quality of Experience
Very unique experience, I love dogs so this was so fun to see working dogs.
Guides, Drivers and Staff
Guide was very knowledgeable
Transport
Inland of Istria  Grožnjan, Oprtalja and Motovun
Inland of Istria Grožnjan, Oprtalja and Motovun
Croatia

This was a very nice tour, with breathtaking views of Motovun at a terrace owned by a friend of our guide. Kabola winery was so picturesque, it was like something straight out of a movie. Groznjan is still one of my favorite spots in all of Croatia, it's a beautiful artist town with many festivals and beautiful streets. Luka took us for coffee on a cafe on a cliff. We enjoyed coffee and he pointed out landmarks and described their stories.

Quality of Experience
Great history
Guides, Drivers and Staff
We loved Luka! He was guide, driver, and staff, he was great all around!
Transport
Loved how easy it was to let Luka drive and park so we could drink wine and be dropped at the front of the cities we visited instead of walking a very long ways for parking.
Visit Poreč
Visit Poreč
Croatia

Kayaking in the Lim channel was my favorite! The waters were calm and the views were amazing. Luka brought coffee, bananas, and chocolate croissants (the chocolate is legit) to eat halfway through the trip. Do choose to do the oyster tasting, just for the experience. Porec was lovely, made better because Luka grew up there and knew a lot about the town, the architecture and about the Basilica we visited.

Quality of Experience
Amazing! Personalized, and scenic. The chocolate croissants and coffee were an extra touch that elevated the kayaking trip.
Guides, Drivers and Staff
Luka was awesome! Very safe driver
Transport
Parking near Lim channel and oyster tasting got crowded later in the day, either be very good at parking or hire a driver.
Sea Kayaking Rovinj
Sea Kayaking Rovinj
Croatia

The water is extra salty in the area and very buoyant, it's very easy to kayak through the waters here and Luka was a great host. We visited islands and he told us about how they came to be how they are. Perfect for our last day in Rovinj because we started early and ended in the early afternoon.

Quality of Experience
Luka spent as much or as little time at each island as we liked. He also brought hot coffee in a thermos and croissants and bananas for a snack. He took us to a cliff with a beautiful view of the waters to drink our coffee.
Guides, Drivers and Staff
Luka served as all 3 it was great
Transport
He transported the kayaks ahead of time.
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Jul 22, 2022

Hi Lisa,

thank you very much for your feedback, much appreciated!
Glad to hear you had a good time. I am always happy to hear travelers are happy!

Hope to stay in touch!

Many regards from Croatia!

Best
Bruno

We could not have been more pleased with Andr...
Italy | Jul 1 - Jul 11, 2022

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Jim C.
Waltham, MA | Reviewed on Jul 22, 2022
We could not have been more pleased with Andrea. So grateful KimKim connect us to him as our trip to Italy was a thousand times more fun, interesting, rewarding, beautiful and relaxing than had we tried to do it ourselves or had used a travel agent or tour operator from the U.S. Andrea was wonderfully communitive, a great listener, and designed the perfect trip for our family based on our conversations. Andrea pointed us to all the places we wanted to be - including parts of Italy we had... Read more

We could not have been more pleased with Andrea. So grateful KimKim connect us to him as our trip to Italy was a thousand times more fun, interesting, rewarding, beautiful and relaxing than had we tried to do it ourselves or had used a travel agent or tour operator from the U.S. Andrea was wonderfully communitive, a great listener, and designed the perfect trip for our family based on our conversations. Andrea pointed us to all the places we wanted to be - including parts of Italy we had never heard of, but have become our favorites. On the ground, the tour guides were lovely, transfers perfectly execute, and the restaurant recommendations alone were worth the cost of our trip. While we were in Italy, Andrea was always a text away to answer questions and he graciously scrambled to help with a last minute request. My only regret from our trip is that we didn't get to meet and thank Andrea in person.

Hotel Review
Corte San Pietro
Matera

The hotel and team were amazing. a little, calming oasis just a few steps from the main road. Our room was pristine, we spent hours relaxing in our courtyard, the hotel team bent over backwards to get us the best meal reservations, and they mixed the best Negroni I've ever tasted.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jul 22, 2022

Thank you very much Jim for your kind words and great review. I wish I could meet you as well, but I was in a different part of the country. If you come back to Italy. there will be a second chance to meet in front of glass of good Italian wine.
Thank you again and all the best.

Thoughtful planning and attentive during our trip
Croatia | Jun 18 - Jul 3, 2022

K
Katherine L.
Hermosa Beach, CA | Reviewed on Jul 22, 2022
Sarah is amazing. She sent us a preliminary itinerary after we told her the types of activities we want to do and places we want to go to. She then patiently and quickly modify the itinerary based on our inputs. Sarah handles all the accommodation and restaurant bookings, making the planning part of our trip extremely easy. Throughout the trip, Sarah stays in touch with us through texts, answering our questions like "where's the closest place to buy milk", coordinating with our boat... Read more

Sarah is amazing. She sent us a preliminary itinerary after we told her the types of activities we want to do and places we want to go to. She then patiently and quickly modify the itinerary based on our inputs. Sarah handles all the accommodation and restaurant bookings, making the planning part of our trip extremely easy. Throughout the trip, Sarah stays in touch with us through texts, answering our questions like "where's the closest place to buy milk", coordinating with our boat captain to ensure there are floaties on the boat (we have some weak swimmers), and making sure we know where to meet our tour guides in each city.

The local tours are informational and fun, content tailored to our two boys to keep them engaged. The AirBnb hosts are friendly and helpful, helping us carrying luggages up stairs and offering suggestions on where to eat and what to do.

Thank you, Sarah.

Local specialist: Sarah Cosic

8 day trip around Morocco
Morocco | Jun 26 - Jul 3, 2022

Kelly
Kelly K.
Kensington, NY | Reviewed on Jul 21, 2022
We really enjoyed our 8 day trip around Morocco! It was extremely helpful to have Abdellah plan our itinerary. He listened to our priorities and made adjustments when we asked him to. I also appreciated that he helped us make some last minute restaurant reservations once we were already on the trip. We also really liked our drive, Soufian, who was really friendly and punctual throughout the trip. All of the guides in each location were knowledgable and made exploring more interesting. ... Read more

We really enjoyed our 8 day trip around Morocco! It was extremely helpful to have Abdellah plan our itinerary. He listened to our priorities and made adjustments when we asked him to. I also appreciated that he helped us make some last minute restaurant reservations once we were already on the trip. We also really liked our drive, Soufian, who was really friendly and punctual throughout the trip. All of the guides in each location were knowledgable and made exploring more interesting. We didn't really think we needed a guide for the day hikes, but it actually made the experience much more interesting as we learned a lot about the local villages (we also would have likely gotten lost without them!). Out favorite part of the trip was hiking in the Atlas Mountains!

Hotel Reviews
Dar Jasmine
Chefchaouen

This hotel is absolutely stunning, with boutique style rooms and an amazing view over Chefchaouen. The only thing to consider is that there are a LOT of steps to get up to the hotel and it's pretty exhausting. As a younger couple it was totally with it for the view (plus a hotel staff member carried our luggage), but if you have any issues with steps, it would be a challenge.

Authenticity & Character
Really nice design - a good mix of traditional decor with modern finishes
Location
The view was spectacular, but the steps were a challenge!
Staff
Everyone was really nice
Cleanliness & Comfort
Riad Maison Bleue And Spa
Fes

This riad is really great, with totally extravagant decor! The courtyard and restaurant are also both lovely. The only down side was that they only offered two menu items for dinner, which was disappointing as they have a full menu posted online. The food was tasty though!

Authenticity & Character
Lots of authentic decor
Location
Right in the medina, but a quick walk to the car. Cool views over the city wall.
Staff
We really liked the front desk staff - they were really friendly and gave us a tour of the hotel
Cleanliness & Comfort
Ryad Dyor
Marrakech

I adored this riad. It is in a great location in the medina, but feels totally tranquil once you are inside the walls. It is a bit of a walk to the car drop off, but that's part of the fun (and they will carry your bags for you). The rooms were really stunning with clean, earthy style. The rooftop restaurant is gorgeous. We had a private dinner on the roof and they cooked one of the best meals we had on the trip (we opted for a bunch of vegetarian small plates, which were so good and a nice variery from other food we had been served on the trip).

Authenticity & Character
Perfect blend of modern, earthy and moroccan
Location
Staff
Cleanliness & Comfort
Tizi N'Ouirgane
Ouirgane

We generally really enjoyed this property, thought there were a few things that could have been improved. On the good side, it' a stunning location with a lovely pool. The staff was so kind and cooked us a delicious meal (though we only had one option of tagine, which luckily was good). We were the only ones staying there, which was a little odd, but we got a lot of attention from the staff which was nice! We felt the room could have had better amenities - the shower flooded and there weren't any bath products supplied. For a lovely hotel, those small details were a bit of a disappointment. All and all it was nice though!

Authenticity & Character
Really cool design on the exterior and lobby, but the rooms didn't have a lot of decor
Location
Very remote, but with gorgeous views of an olive orchard and with a lovely pool
Staff
Really kind and treated us very well
Cleanliness & Comfort
Generally we felt the rooms could have been more comfortable and with better bathroom amenities
Inara Desert Camp
Marrakech

The Desert Camp is a really interesting experience. We really enjoyed the glamping tent and were happy to have a private bathroom and A/C. The staff were very kind and they did a traditional music performance at the end of the night, which was fun. The food was also good, though only one dish was offered. Unfortunately the tranquillity of the desert was ruined by a neighboring camp (also owned by Inara), which was hosting a loud dance party until at least 4am. There was also a noisy group playing music in the main area of our own camp until late. I wish there was an expectation of peace and quiet after midnight or so, especially since the whole vibe is very tranquil during the day.

Authenticity & Character
Gorgeous property, great pool
Location
The desert is lovely, but it would have been nice to be further from the party camp...
Staff
Very attentive and kind
Cleanliness & Comfort
It was perfectly clean, but the club music was a real down side to a good night's sleep.
Activity Reviews
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

We enjoyed this tour and there was a lot to see! It was nice to be in a private tour (we saw other group tours which looked way less fun). We modified the day a bit to spend less time in the Souks, since it was similar to what we saw earlier in Fes. We really enjoyed the tour of the palace and Madrasa.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Majorelle Garden
Guided Tour of Majorelle Garden
Marrakesh

The gardens were nice, but we did a self tour (the guide had us explore on our own, which was fine!)

Private Transfer from Marrakech to Imlil
Private Transfer from Marrakech to Imlil
Morocco

We loved this hike and our guide was great. We did get lead into a local rug shop, which was lovely, but as always made us feel some pressure to buy something. We didn't anticipate needing a guide for a hike, but it was really nice to have a local's knowledge of the villages we walked through.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

We enjoyed the Roman ruins - the tour was very in depth! We didn't see much in Meknes as much of the town was under construction.

Quality of Experience
The guide was great
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

We really liked our guide and enjoyed seeing the Medina. The only down side was the pressure to purchase items from the artisans who gave demonstrations. It's easy to feel a bit trapped after they spend a lot of time showing you their work.

Quality of Experience
Guides, Drivers and Staff
Transport
Drive from Imlil to Agafay Desert via Ourika Valley & Agafay Camel Riding
Drive from Imlil to Agafay Desert via Ourika Valley & Agafay Camel Riding
Morocco

We really enjoyed our hike this day - it was quite different then the hike the day before. The one was a lot steeper, but also really scenic. We also loved having lunch by the river.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Aug 01, 2022
Hey Kelly, We are so thankful to have such an awesome review. It was an exceptional pleasure planning this trip with you; knowing that you have enjoyed every detail of this journey and that we were part of creating such memorable moments for you means the world to us! Such reviews are what keep us in progress and push us to offer more to our precious travelers. Our company always seeks to satisfy our guests' needs and make them enjoy their journeys to the fullest. All the staff will be... Read more

Hey Kelly,

We are so thankful to have such an awesome review.

It was an exceptional pleasure planning this trip with you; knowing that you have enjoyed every detail of this journey and that we were part of creating such memorable moments for you means the world to us! Such reviews are what keep us in progress and push us to offer more to our precious travelers. Our company always seeks to satisfy our guests' needs and make them enjoy their journeys to the fullest. All the staff will be thrilled to hear that you had a great experience and everything went as planned.

Looking forward to guesting you again.

Best,
Abdel

Family trip to Portugal
Portugal | Jul 1 - Jul 11, 2022

B
Brooke L.
Granby, CO | Reviewed on Jul 21, 2022
KimKim made planning our trip to Portugal fun, personal, and customizable. Our local specialist, Karin, was incredibly thoughtful and attentive a long the way - including through the planning process and logistics on the ground. We cannot sing her praises enough! Read more

KimKim made planning our trip to Portugal fun, personal, and customizable. Our local specialist, Karin, was incredibly thoughtful and attentive a long the way - including through the planning process and logistics on the ground. We cannot sing her praises enough!

Hotel Review
Hotel da Baixa
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Karin Eckhard
Karin
Karin Eckhard
Local specialist in Madrid, Spain and USA | Replied on Jul 22, 2022

Thank you very much Brooke for taking the time to do the review. I am pleased to hear your family was able to enjoy your trip despite the delay in leaving the US and missing part of your it. I hope to be able to help plan another trip in the future.

Ups and downs but overall ok experience.
Costa Rica | Jun 30 - Jul 14, 2022

E
Erica B.
Poland | Reviewed on Jul 21, 2022
Ours was a mixed experience using Kim Kim. The design and booking process was AMAZING. Bryan was super responsive, very patient, and really dedicated to making sure we ended up with a trip that we loved. The implementation of the plan wasn’t as smooth in all cases. Bryan handed us over to someone else - Charlotte - for on the ground logistics who was also so incredibly responsive and patient. We had to change a number of things because of a tropical storm and Charlotte was quick to make... Read more

Ours was a mixed experience using Kim Kim. The design and booking process was AMAZING. Bryan was super responsive, very patient, and really dedicated to making sure we ended up with a trip that we loved. The implementation of the plan wasn’t as smooth in all cases. Bryan handed us over to someone else - Charlotte - for on the ground logistics who was also so incredibly responsive and patient. We had to change a number of things because of a tropical storm and Charlotte was quick to make everything — including new additions and added requests — happen very quickly. Where it wasn’t as successful was in the details. It did not feel as if Bryan or Charlotte had visited the hotels themselves(recently) or had any intimate knowledge on quality. I’ve used numerous travel agents in the past and they are typically able to say, listen, I know the photos on the website are amazing but….in real life the rooms are run down, noisy, etc. Speaking candidly, three of the four hotels we went with were mediocre — one was straight up bad (for which Charlotte got us some credits)— and I would have expected better insight from people on the ground. The hiking excursions they planned were absolutely spectacular — we asked for, and got, private guides that could move at a family pace, engage kids, teach our about ecosystem, and not hassle us over being 15 late with a meal or needing an extra potty break. Truly, the vendors and guides they connected us with made the trip. The local transportation was hit or miss — in some places we could leave a bag in the car while we hiked and in others it was more of a taxi drop/off pick up — which is fine — but the communication about this was spotty and unclear. There was also a catamaran booking where we were on a 90+ person boat that was dirty, had blaring music, and cafeteria food when we agreed to a small group boat, with a guide who would point out wildlife and a BBQ lunch. The whole point of our trip was to be in a quiet setting that respected nature and was as private as possible — so this booking really made us feel like Bryan and Charlotte did not understand the point of the trip — we don’t care about mishaps but this made us feel like we weren’t on the same page about the experience we were looking for and had been talking about. In the future this has made me realize that although Kim Kim is easy to use and so convenient as a platform, if you don’t connect — really connect — with your trip planners on quality and expectations the details could get lost in translation. Normally I select a travel agency or excursion company because of their values and how they describe their trips and partners and so I know I’m working with a company that is on the same page as me in terms of hotel quality or excursion vibe — with this experience I didn’t have that and in the end, felt it in the details. So a mixed bag — lots of learning on my side — and deep respect for much of what I got on the Kim Kim side.

Hotel Reviews
La Riviera Hotel B&B
Heredia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

We found Hotel Costa Verde to be mediocre and, based on our room location, the opposite of a beach vibe. We were in the A block of rooms which is right on the road. It was really loud - lots of trucks and cars and people yelling. If your room is away from the street and near the beach, I could imagine having a different experience. We had two rooms A7 and A8. A8 was upstairs and had a sitting room, high ceilings, kitchenette, balcony with a far away ocean view + 2 queens and a bunk bed. A7 had the same bed set-up, kitchenette, and balcony but had really low ceilings and was dark and depressing. The top bunk in A7 was not usable given the ceiling height and fan placement. Both rooms were run down and dingy — rusted faucets, gross molding and corners, and bedding that could really use an upgrade — the A/C is run by a key so you can’t leave it on, the hot water is super unreliable, and you are supposed to use the same towels for pool and shower. The A block has its own cute pool but requires driving to the beach which, with little ones, is a hassle. Breakfast is made to order and was good — the other restaurants were totally overpriced for the quality — especially when you have such good food at local restaurants nearby. The staff was nice but not really service oriented — the overall experience was more “hostel” than “hotel”.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peace Lodge
Vara Blanca

We stayed at Peace Lodge our first two nights in Costa Rica. No words to describe how lovely our experience was — every detail was thought about, from your name on tiles outside your room to the fire going and late night snacks waiting for the kids upon arrival. The rooms have natural indoor living gardens and jacuzzis in the bathrooms. The balconies have hammocks, jacuzzis, hummingbird feeders and the views are staggeringly beautiful. The food — at breakfast and in the restaurants was fabulous — and literally, any change or request was honored without an issue. One of our bags did not arrive and they opened the gift shop after hours so we could buy our son a few things!!! And the grounds are truly spectacular — the exhibits are small but lovely and the waterfall loop a truly perfect hike with kids on day one. Trout lake was also really fun — even in the rain :-) Just can’t say enough good things — it’s about the details — the staff were just absolutely extraordinary and we loved our experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Springs Resort & Spa
La Fortuna

The Springs, like Peace Lodge, gets the service aspect down 100%. They do not miss any details and are totally focused on making sure adults and kids have whatever they need to relax and enjoy. The property is big but they run you wherever you want to go on golf carts. We had two adjoining rooms (610-611) and they put my parents right next door without us even asking. The rooms are nice — not luxurious but spacious and super comfortable. The food was really good — again, nothing out of this world but really solid. The hot spring pools were a hit for everyone and the kids could be in the main one for hours. The large pools weren’t the cleanest which was my only issue but they are heavily used. There is a swim up pool vibe — fun, music, cocktails and so If you are looking for luxury or quiet this isn’t it. We did a lot of hiking and so only used the pools for an hour or so between or after excursions and so it was fine for us for these pop ins. Overall, a really solid comfortable choice for families or groups. If only adults, I would likely look for something a bit more unique.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms and restaurants were spotless — the main pool area not as much. Lots of floating hair (no joke) and the area by the swim up bar was rundown and not clean.
El Establo Mountain Hotel
Monteverde

El Establo was okay. We had two rooms — one was a duplex with two king beds (311), one was a standard room with two queens (204). The duplex would be good for kids but the stairs are totally open so not ideal for little ones. Overall the rooms were dark and rundown. Internet was really bad, hot water was limited, and definitely nothing luxurious about either room but both had nice balconies and lovely views — but no furniture to sit on. Breakfast was really good but the food we ordered from room service after a long day of hiking — pizza and rice stir-fry — was literally inedible (not an exaggeration) and very expensive. The property is huge — and pretty — and there are shuttles to take you everywhere if you don’t want to/can’t walk but the overall vibe is just super disconnected and impersonal. The service was odd — breakfast crew was awesome and helpful but then it took 3 calls and a personal trip to reception to get a room service menu or an extra blanket. There was nothing awful about it and since we spent most days on hikes and tours, we were fine to crash here at the end of the day but we also were not impressed at all. The location is good for views and walkable to butterfly garden and Valle Escondido and a quick taxi from downtown but if I return I would definitely try someplace else.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Catamaran Adventure with Barbecue
Catamaran Adventure with Barbecue
Manuel Antonio

This was terrible! It is a 100 person boat with terrible blaring music and filthy conditions. The floors are gross after two minutes from all the people, spilled food, soggy snacks. Someone vomited and it wasn’t cleaned up for an hour. The food was nasty — packaged cookies and soggy fruit for snacks and awful large plastic cafeteria trays of rice and fish served to people standing in long lines for lunch. There was someone on a loud speaker saying look at this volcanic rock or that beach but no information worth listening to. There was a water slide that was open for an hour and “snorkeling” — which means they handed out life jackets and masks and said if you don’t know what you are doing, don’t go because we are far from a hospital (not joking). Honestly, it was terrible and dirty and we could not wait for it to be over.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jul 29, 2022
Dear Erica, Thank you very much for your feedback. It is much appreciated by us because we always strive to improve. I am happy to know that you have enjoyed the hiking excursions so much because we have tour guides that work hard to show the best of Costa Rica's biodiversity. We will share your comments with the guides and drivers involved. In regards to the hotels, we do visit them regularly but it is possible we have never got to see the exact rooms you stayed in, and that is why it... Read more

Dear Erica,

Thank you very much for your feedback. It is much appreciated by us because we always strive to improve.

I am happy to know that you have enjoyed the hiking excursions so much because we have tour guides that work hard to show the best of Costa Rica's biodiversity. We will share your comments with the guides and drivers involved.

In regards to the hotels, we do visit them regularly but it is possible we have never got to see the exact rooms you stayed in, and that is why it is so valuable when clients point out details like the ones you mention since it gives us the opportunity to follow up with the hotels and make sure future clients do not end up in less convenient areas of the hotel properties. Once again, thank you for taking the time to share your experiences, and despite the fact that not everything was perfect,

I hope you will treasure many special memories from your visit to our country.

Warm Regards,
Bryan

We are so glad that we chose Kimkim to arrang...
Italy | Jul 11 - Jul 20, 2022

Sharjeel
Sharjeel F.
Ashburn, VA | Reviewed on Jul 21, 2022
We are so glad that we chose Kimkim to arrange our Italy vacation this summer. Everything was very well planned and we were in constant communication with Jessica (who was awesome). We did Venice, Rome and Sorrento in 9 days and Maria Grazia has a very well planned itinerary for us where we covered a lot of ground as well as she planned enough time in between for us to do things at our own pace. Loved it and can't wait to plan our next vacation through Kimkim. Ciao :). Read more

We are so glad that we chose Kimkim to arrange our Italy vacation this summer. Everything was very well planned and we were in constant communication with Jessica (who was awesome). We did Venice, Rome and Sorrento in 9 days and Maria Grazia has a very well planned itinerary for us where we covered a lot of ground as well as she planned enough time in between for us to do things at our own pace. Loved it and can't wait to plan our next vacation through Kimkim. Ciao :).

Hotel Reviews
Ai Mori d'oriente
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Via Veneto Suites
Roma
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Residenza Il Hotel Campanile Sorrento
Sorrento
Authenticity & Character
Location
Staff
Loredana was amazing and super helpful.
Cleanliness & Comfort
Little too noisy and too many steps to reach to the room.
Activity Reviews
Mini Private Rome Tour in Golf Cart
Mini Private Rome Tour in Golf Cart
Rome

Loved it.

Quality of Experience
Guides, Drivers and Staff
Mateo was AWESOME>
Transport
Private Amalfi Coast Boat Tour
Private Amalfi Coast Boat Tour
Italy

Our favorite part of the whole trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Jul 21, 2022

Dear Sharjeel and family, thank you again for traveling with us.
I hope I’ll have the chance to work with you again in order to design another trip plan in Italy :)

I wish the best to all of you!

Fabulous Trip
Peru | Jul 1 - Jul 17, 2022

Joni
Joni G.
Richardson, TX | Reviewed on Jul 21, 2022
We had a fabulous trip! It was so nice to have everything planned and run so smoothly. Having all the ground transportation planned in advance was really nice. The vans were so comfortable and the drivers were great! We loved all of our tour guides.
Edwin our guide in Cusco, Sacred Valley and Machu Pichu was very knowledgeable and professional as well as friendly.
We especially liked Michael in Puno. He really went the extra like for us. Everything was wonderful. When we did run info a...
Read more

We had a fabulous trip! It was so nice to have everything planned and run so smoothly. Having all the ground transportation planned in advance was really nice. The vans were so comfortable and the drivers were great! We loved all of our tour guides.
Edwin our guide in Cusco, Sacred Valley and Machu Pichu was very knowledgeable and professional as well as friendly.
We especially liked Michael in Puno. He really went the extra like for us. Everything was wonderful. When we did run info a problem Kristy was on top of it and worked things out. Thank you so much for such a great trip!

Hotel Reviews
Hotel Antigua Miraflores
Lima

Clean, large rooms, great food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inkaterra Reserva Amazonica
Puerto Maldonado

Absolutely gorgeous property. Beautiful lodge, wonderful food, amazing top notch staff! The rooms were splendid! Love the hammocks!

Authenticity & Character
Everything
Location
In the rain forest!
Staff
Went above and beyond to accommodate our needs.
Cleanliness & Comfort
Super clean!
Rumi Wasi
Cusco

Cold

Authenticity & Character
Old but well cared for
Location
Walking distances to the main plaza
Staff
Went above and beyond
Cleanliness & Comfort
Was very clean
Casa Andina Premium Valle Sagrado
Urubamba

Lovely large property

Authenticity & Character
Location
Close the everything you want too see in Sacred Valley
Staff
Cleanliness & Comfort
Casa Andina Standard Machu Picchu
Machu Picchu, Cusco

Not as clean as all the other hotels we stayed at.

Authenticity & Character
Location
Right next to the train station
Staff
Very accommodating
Cleanliness & Comfort
Cleanliness and smell
Quinta San Blas by Ananay Hotels
Cusco

It’s old and so it just had that old smell but was nice

Authenticity & Character
Location
Walking distance to everything
Staff
Very accommodating
Cleanliness & Comfort
Clean
Casa Andina Premium Puno
Puno

Beautiful views of Lake Titicaca

Authenticity & Character
Location
On the lake
Staff
Cleanliness & Comfort
Room smelled but was clean
Casa Andina Premium Miraflores
Lima

Absolutely fabulous! Great location! Clean big rooms!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amantani Homestay
Isla Amantani

For a Homestay I was surprised how nice this home was. We had private bedrooms and bathrooms. The host family were as kind as they could be. They went the extra mile to help us celebrate a birthday with a band, dancing, a cake, so much fun! Great food during our stay as well .

Authenticity & Character
Beautifully decorated
Location
Overlook Lake Titicaca
Staff
So kind and accommodating
Cleanliness & Comfort
Wonderful
Activity Reviews
Lima Free Day to Explore
Lima Free Day to Explore
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Into the Amazon: Inkaterra Reserva Amazonica
Into the Amazon: Inkaterra Reserva Amazonica
Puerto Maldonado

Lots of wild life they made sure they went the extra mile so we could see plenty of wild life

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sacred Valley Tour
Sacred Valley Tour
Peru

Salt Mines super cool All the ruins amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Moray and Maras Tour
Moray and Maras Tour
Peru

FABULOUS

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Train Journey to Aguas Calientes from the Sacred Valley
Scenic Train Journey to Aguas Calientes from the Sacred Valley
Peru

Great views! Clean and comfortable

Quality of Experience
Guides, Drivers and Staff
Transport
Discovering the Treasures of Machu Picchu
Discovering the Treasures of Machu Picchu
Aguas Calientes/ Machu Picchu

Stunning! Sacred! Amazing! Fantastic!

Quality of Experience
Guides, Drivers and Staff
Transport
Arrival in Puno & transfer to hotel
Arrival in Puno & transfer to hotel
Puno

Amazing tour guide

Quality of Experience
Guides, Drivers and Staff
Transport
Lake Titicaca Tour: Uros Floating Islands & Taquile Island
Lake Titicaca Tour: Uros Floating Islands & Taquile Island
Puno

Super interesting

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Amantani Island Cultural and back to Puno (Day 2)
Amantani Island Cultural and back to Puno (Day 2)
Peru

You need to do this ! I was hesitant and kind of dreading this but it was so amazing. Don’t miss out on an opportunity to stay with a local family. Nicest people you will ever meet.

Quality of Experience
Everything
Food
Guides, Drivers and Staff
Transport
Fly from Puno to Lima
Fly from Puno to Lima
Puno
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Jul 26, 2022

Hi Joni,

I am so glad you all had a wonderful time! Thank you so much for taking the time to review the hotels and activities. We really appreciate it! We hope you come back to visit us again. Take care! :)

Saludos,
Kristy

Everything was perfect. Jesus handled all th...
Peru | Jul 6 - Jul 14, 2022

T
Tyler P.
Fairview Heights, IL | Reviewed on Jul 21, 2022
Everything was perfect. Jesus handled all the detailed planning and when we traveled with Peruvian Soul, Edwar had everything handled on the practical side of things. We loved our trip and highly recommend Peruvian Soul for traveling to Peru! Just make sure you pack for all kinds of weather--we were hot when hiking the Inca Trail, and Rainbow mountain was cold and windy. Luckily we had it covered and were prepped by our tremendous guides. Read more

Everything was perfect. Jesus handled all the detailed planning and when we traveled with Peruvian Soul, Edwar had everything handled on the practical side of things. We loved our trip and highly recommend Peruvian Soul for traveling to Peru! Just make sure you pack for all kinds of weather--we were hot when hiking the Inca Trail, and Rainbow mountain was cold and windy. Luckily we had it covered and were prepped by our tremendous guides.

Hotel Reviews
Casa Andina Standard Machu Picchu
Machu Picchu, Cusco

The accommodations were our favorite for our whole trip. We had adjoining rooms with our teenagers, and the view of the river was phenomenal. Great restaurants were a very quick walk, and the breakfast was fantastic. Only negative was that the bottled water in the rooms was not complementary... 10 sol for 1/2 Liter so we just walked down to a different vendor and got 2.5 Liters for 8 Sol.

Authenticity & Character
Adjoining rooms were a huge plus.
Location
Fantastic view of the river.
Staff
Staff seemed very good, but we didn't interact with them very much.
Cleanliness & Comfort
Shower water pressure was awesome!
Costa del Sol Wyndham Lima Airport
Lima

REALLY convenient to be able to walk to our flight in the morning. We got coupons for a welcome drink, which made our evening much more relaxed!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms were nothing special... just standard hotel rooms. The early morning breakfast was terrible. We had an early flight and we were told the breakfast would be available at 4:00am. When we got down to the restaurant the only thing that was available was scrambled eggs, cheese, ham, and bread. So... we made breakfast sandwiches. I'm sure there were many more options later in the morning, but we expected the breakfast to be full-up when they said it opened at 4:00.
Tierra Viva Cusco Centro
Cusco

This was a really cool hotel. We loved that the rooms opened up to a courtyard, but our room with the king bed was really small. Our teenagers got a room with two twin beds and it was huge! Staff was friendly, and breakfast was good. We also got a take-away breakfast one morning and it was also very good.

Authenticity & Character
Location
Really close to Cusco main square and the local markets.
Staff
Cleanliness & Comfort
Rooms were really cool old-world, but ours was small.
Urban Larco Hotel
Miraflores, Lima

We liked this hotel a lot, but we were not able to get adjoining rooms with our teenagers which was troublesome. Location was good, and one of the rooms even had an ocean view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tierra Viva Valle Sagrado Urubamba
Urubamba

We loved the hotel - grounds were very well kept and quite serene. Our spa visit was unimpressive, because it wasn't ready for us when we showed up at the appointed time, however, the staff made amends and were very accommodating when we told them about our disappointment.

Authenticity & Character
Location
Not much to do outside the resort, but we traveled to other destinations so it was fine to stay here.
Staff
Staff was very attentive and they worked hard to make sure we were happy.
Cleanliness & Comfort
We loved the rooms and the facilities. Restaurant was really good too.
Activity Review
The Short Inca Trail: Ollantaytambo to Wiñaywayna
The Short Inca Trail: Ollantaytambo to Wiñaywayna
Peru

We (the adults in our party) loved this hike. Even though it was challenging due to the hot weather at the start, the pinnacle of the monkey staircase and the reveal of Machu Picchu was well worth it. Our teenagers were not as pumped about the hike. 7.1 miles of uphill climbing on uneven rock stairs was a little too much for them. We like to think they were made stronger because of the experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jesus Martel
Jesus
Jesus Martel
Local specialist in Lima, Peru | Replied on Jul 21, 2022

Dear Tyler, thanks so much for sharing your reviews with us! This will help us a lot in inspiring other travelers to come to our country! Our staff in general always does their best to offer a warm and great service to our clients. Edwar Montalvo is a great guide and I am very happy he could show you the best Cusco has to offer. I thank you very much on behalf of Peruvian Soul and the Kim Kim team for trusting us. You are always welcome in our country!
We remain in touch, take care!
Kim Kim & Peruvian Soul team

Our trip to Italy was a long time coming!
Italy | Jun 11 - Jun 23, 2022

Michele
Michele F.
Santa Monica, CA | Reviewed on Jul 20, 2022
Our trip to Italy was a long time coming! I worked with KimKim Travel and Marianne for over 2.5 years, through the cancellation and uncertainty of the pandemic. We finally were able to go in June 2022. We went to Venice, Florence, Rome, and Amalfi.
I most appreciated coordinating all of the transport among cities. We took trains, private cars, boats, taxis! We had a hiccup with one of our drivers and the employees on the ground helped us in real time to rebook our train. It's really amazing...
Read more

Our trip to Italy was a long time coming! I worked with KimKim Travel and Marianne for over 2.5 years, through the cancellation and uncertainty of the pandemic. We finally were able to go in June 2022. We went to Venice, Florence, Rome, and Amalfi.
I most appreciated coordinating all of the transport among cities. We took trains, private cars, boats, taxis! We had a hiccup with one of our drivers and the employees on the ground helped us in real time to rebook our train. It's really amazing to have real time support when (not if) things don't go according to plan.

We loved the pace of the trip- I would definitely recommend spending 3 nights in each place, but definitely no fewer than 2 nights. Otherwise, you will really feel rushed. They scheduled tours of the Vatican museums (note- St. Peter's Basilica is no longer included in the Vatican Museum tour, so get separate skip-the-line tickets for that). Our tour guide Martina was amazing!
Our guides in general were all very good. We really enjoyed our golf cart tour of Rome- definitely a good way to see a lot in a short amount of time.
Our hotels were in very central locations and all included breakfast- a must when in Europe in my opinion.
Overall, I would highly recommend KimKim travel to book your Italian vacation!

Local specialist: Marianne Lopez

Menorca & Mallorca with Twenty-somethings
Spain | Jul 21 - Jul 29, 2022

D
Diana C.
Wellesley, MA | Reviewed on Jul 20, 2022
We loved our family trip (parents plus 2 twenty-somethings) to Menorca and Mallorca. Highlights were a 4x4 tour of Menorca, visiting a cheese farm, horseback riding, and our two hikes in Mallorca. Our specialists Marina was a delight to work with and provided lots of great suggestions and extra ideas for us. Read more

We loved our family trip (parents plus 2 twenty-somethings) to Menorca and Mallorca. Highlights were a 4x4 tour of Menorca, visiting a cheese farm, horseback riding, and our two hikes in Mallorca. Our specialists Marina was a delight to work with and provided lots of great suggestions and extra ideas for us.

Hotel Review
Hotel San Lorenzo—Adults Only
Palma de Mallorca

The San Lorenzo is an absolute gem and the women who run it are wonderful. The breakfast was artistic, delicious and filling with many specialty foods - something for everyone in the family. The building is incredibly charming and location fantastic for finding restaurants and walking over to the more touristy parts of town. There is no parking at the hotel, but we managed well with a combination of street parking and a parking garage just a few blocks away.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jul 26, 2022

Hi Diana, Thank you so much for your kind words and for taking the time to write a review and share your trip pictures! I am glad to hear all the family enjoyed your trip and the guided visits, this is what our team always strives for and all your feedback helps us improve :) It has been a true pleasure working with you to plan your family trip to Mallorca and Menorca and I hope our paths meet again for your next adventures in Spain. All my best, Marina

Why travelers love kimkim

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