Kimkim Trip Reviews

4.8
Based on 19,758 ratings
Read 19,758 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Road trip around costa rica
Costa Rica | May 17 - May 30, 2023

R
roar f.
Norway | Reviewed on Jun 03, 2023
Had an amazing trip to Costa Rica thanks to Olman. I would never have figured out the logostics myself with rental cars pick up and how to get around costa rica effectivly. Will recommend the white water rafting to everyone. That is an amazin 30 km trip down the pacuare river. Read more

Had an amazing trip to Costa Rica thanks to Olman. I would never have figured out the logostics myself with rental cars pick up and how to get around costa rica effectivly. Will recommend the white water rafting to everyone. That is an amazin 30 km trip down the pacuare river.

Hotel Review
Wyndham
Tamarindo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jun 05, 2023

Hello Roar & Renate,

Thanks for your review.
It was my pleasure to assist you in planning a unforgettable road trip in the tropics.

I hope you enjoyed every destination to visited.

Let's hope you will come to my country again.

Pura Vida,
Olman

From a magical town of blue-washed buildings ...
Morocco | May 25 - Jun 2, 2023

Rhonda
Rhonda M.
Cambridge, MA | Reviewed on Jun 03, 2023
From a magical town of blue-washed buildings to a lively city with spice-infused markets to a Berber camp on seas of sand ... Kimkim Travel created the perfect Moroccan holiday that exceeded expectations for me and my friends. Said worked to discover what was most important to us and helped us plan a customized trip that hit all of the high points. Said was always available and attentive to our needs but the real star of our trip was our driver, Illyace. He was fluent in English and... Read more

From a magical town of blue-washed buildings to a lively city with spice-infused markets to a Berber camp on seas of sand ... Kimkim Travel created the perfect Moroccan holiday that exceeded expectations for me and my friends. Said worked to discover what was most important to us and helped us plan a customized trip that hit all of the high points. Said was always available and attentive to our needs but the real star of our trip was our driver, Illyace. He was fluent in English and extremely knowledgeable, flexible, and eager to show us his country. I have lived in several countries and traveled extensively but this was my favorite experience, by far! Thank you, Kimkim Travel for creating memories that we will never forget!

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jun 05, 2023
Hi Rhonda, Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that we were able to create the perfect Moroccan holiday for you and your friends, exceeding your expectations. Our team is dedicated to understanding our travelers' preferences and crafting customized trips that highlight the best of each destination. We're delighted to know that we hit all the high points and that Said was readily available and attentive to your needs... Read more

Hi Rhonda,

Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that we were able to create the perfect Moroccan holiday for you and your friends, exceeding your expectations.

Our team is dedicated to understanding our travelers' preferences and crafting customized trips that highlight the best of each destination. We're delighted to know that we hit all the high points and that Said was readily available and attentive to your needs throughout the planning process.

Your kind words mean a lot to us, especially coming from someone who has lived in several countries and traveled extensively. We are honored to have been a part of your favorite experience so far. It was our pleasure to create lasting memories for you, and we hope to have the opportunity to assist you again in the future.

Once again, thank you for choosing Kimkim Travel. We appreciate your trust and your lovely review.

Best regards,
Abdel

Great trip
Austria | May 20 - May 26, 2023

Debbie
Debbie W.
Australia | Reviewed on Jun 03, 2023

Bas did a tremendous job on planning our trip, we loved every minute.

Local specialist: Bas Naus

Wonderful Iceland Trip
Iceland | May 18 - Jun 2, 2023

D
David W.
Arlington, MA | Reviewed on Jun 03, 2023

Scotty, Preeti and Michele were outstanding in their help planning our trip. They were very helpful and their recommendations were marvelous. We thoroughly enjoyed working with them and their knowledge of the Westfjords and Snaefellsnes led us to places we probably would not have seen without their guidance. As we travelled, they were available for questions as needed. They were an absolute delight to work with, and we hope to work with them again.

Local specialist: Preeti Bhide

Awesome 16 day trip in Japan!
Japan | May 12 - May 27, 2023

Nicola
Nicola R.
Canada | Reviewed on Jun 03, 2023
One of our dream destinations to visit was Japan, and the whole experience booking with kimkim was great! From the planning phase, Christine was able to grasp our needs quickly and was able to make all the adjustments we were looking for our 16 day long trip. The activities booked (shout out to the Osaka food tour and the Kyoto tea ceremony) were very memorable and the accomodations (shout out the the Ryokans on the Nakasendo trail) were also great! During the trip, Christine was also... Read more

One of our dream destinations to visit was Japan, and the whole experience booking with kimkim was great! From the planning phase, Christine was able to grasp our needs quickly and was able to make all the adjustments we were looking for our 16 day long trip. The activities booked (shout out to the Osaka food tour and the Kyoto tea ceremony) were very memorable and the accomodations (shout out the the Ryokans on the Nakasendo trail) were also great! During the trip, Christine was also available to answer our questions and get us a functioning pocket wifi devices quickly after we received a faulty one upon our arrival. All in all, our trip was simply amazing.

Hotel Reviews
Ryokan Echigoya

We had the Ryokan to ourselves, it had a ton of Edo japense charm. Our host was amazing, the food was delicious, the room was comfy and beautiful and the overall experience was exactly what we were looking for in a Ryokan.

Authenticity & Character
Old building with a ton of character and authenticity
Location
Directly in the middle of Narai's main street.
Staff
Yutaka-san was an amazing host.
Cleanliness & Comfort
Kaidou Roman Onyado Tsutaya
Kiso
Authenticity & Character
A little more "hotel" vibes, but still very nice.
Location
A little far by foot from the station, but still well located.
Staff
Cleanliness & Comfort
Very nice outdoor Onsen bath.
Kisoji-inn Daikichi
Nagano

Awesome Ryokan, staff super friendly and one of the best meals of our whole trip.

Authenticity & Character
Very authentic and amazing food.
Location
Very cute location in Tsumago
Staff
Super friendly and welcoming
Cleanliness & Comfort
Sanco Inn Nagoya Shinkansenguchi
Nagoya

Nothing fancy, but clean and well located.

Authenticity & Character
Nothing remarkable
Location
Directly in front of Nagoya station
Staff
Cleanliness & Comfort
Windows were facing another building, so no natural light in the room. Besides that the room was comfortable.
Ibis Osaka Umeda
Osaka
Authenticity & Character
Typical hotel, not much character.
Location
Super close to the subway, well located in Umeda.
Staff
Cleanliness & Comfort
Comfy beds!
Kinosaki Yamamotoya

Awesome Ryokan with a lot of character and good japanese breakfast.

Authenticity & Character
Alot of 60-70s vibes with old-school japanese charm.
Location
Great location in Kinosaki, close to everything.
Staff
Cleanliness & Comfort
Very clean, but futons were not the most comfortable.
Wayfarer Hotel Kyoto Shijo
Kyoto

Nice little hotel, the tatami room was nice and comfy for 4 people.

Authenticity & Character
Tatami room was pretty nice ! Bathroom a little small for 4 people.
Location
Close to the subway stations and buses
Staff
Very friendly
Cleanliness & Comfort
The futons were very comfortable!
Sotetsu Fresa Inn Daimon
Tokyo

Good breakfast and helpful staff.

Authenticity & Character
Relatively basic hotel, but the japanese breakfast buffet was delicious !
Location
Even if Minato City is not as vibrant is Shibuya or Shinjuku, it's close to transportation (and Tokyo Tower as well).
Staff
Cleanliness & Comfort
Super clean, rooms a little small for western standards, but totally ok for Japan.
Activity Reviews
Tokyo Departure
Tokyo Departure
Japan

Not an actual activity, but we were very sad having to leaving Japan :( But we left with a ton of awesome memories!

Exploring the Facades of Tokyo
Exploring the Facades of Tokyo
Tokyo
Yabuhara to Narai Hike
Yabuhara to Narai Hike
Japan

Awesome little hike, nice fews atop the moutain in Yabuhara and very nice forest landscapes. Narai is probably the nicest post town we visited!

Quality of Experience
Magome to Tsumago
Magome to Tsumago
Japan

The hike was great, going through small towns and the country side! We saw watermills, water falls and awesome forest and mountain landscapes. The tea house on the way was really cool and the trail was well indicated.

Quality of Experience
Welcome to Osaka
Welcome to Osaka
Osaka

One of the best nights of our trips, we ate and drank to our hearts content! We hung out with some locals, tasted delicious food and even went down a slide !

Quality of Experience
Guides, Drivers and Staff
Big shout out to Levy!
Visit Kinosaki Onsen
Visit Kinosaki Onsen
Kyoto

It was very nice being able to visit and use mutiple onsens.

Quality of Experience
The onsens were so nice and relaxing!
Day trip to Nara and Uji
Day trip to Nara and Uji
Kyoto

We didn't have a chance to stop in Uji, but even though it eas raining, we had a great time in Nara!

Quality of Experience
Tea ceremony and see shrine, temples
Tea ceremony and see shrine, temples
Kyoto

This review will only be regarding the Tea ceremony in Kyoto (Maikoya). It was really fun, relaxing and authentic!

Quality of Experience
We got to wear kinomo/yukata, the tea was good, awesome experience!
Guides, Drivers and Staff
The staff was very insightful and nice !
Arrive in Tokyo - Train to Tokyo Station
Arrive in Tokyo - Train to Tokyo Station
Tokyo

It was nice to have a greeter help us buy our IC cards and bring us to the train, but she seemed in a rush and we were expecting to have our wifi devices atthe airport, which would have helped us find our hotel faster.

Quality of Experience
We were expecting pocket wifi and passes upon arrival, which weew at the hotel. Thus, getting the hotel was not the easiest
Guides, Drivers and Staff
Our greeter was nice but a little in a rush.
Transport
We made it, but instructions could have been a little more detailed.
Local specialist: Christine Mayol
Christine
Christine Mayol
Local specialist in Tokyo | Replied on Jun 05, 2023

Hi Nicola,
Thank you so much for taking your time to leave us this amazing review! I am so grateful I was able to work with you on this trip, you are very patient , understanding and flexible. I appreciate the kind words and the positive feedback about the places you have visited, this will help us recommend the experience to other travelers! Hope you will visit Japan again soon!

Trip to France was wonderful.
France | May 26 - Jun 2, 2023

Amanda
Amanda B.
Evansville, IN | Reviewed on Jun 03, 2023
Trip was wonderful!! It was nice to have transfers to and from hotels. To and from places on our own for travelers who aren’t used to the metro can be a little intimidating, but it worked out great. Lori, Valley Castle tour I wish we would’ve had more time at each castle. We did pay for audio tour guide, but did not receive. Turned out, we didn’t have enough time to use them if we would’ve had them. One of our favorite tours that we did was our cooking class with Rosa. It was absolutely... Read more

Trip was wonderful!! It was nice to have transfers to and from hotels. To and from places on our own for travelers who aren’t used to the metro can be a little intimidating, but it worked out great. Lori, Valley Castle tour I wish we would’ve had more time at each castle. We did pay for audio tour guide, but did not receive. Turned out, we didn’t have enough time to use them if we would’ve had them. One of our favorite tours that we did was our cooking class with Rosa. It was absolutely amazing!
Loved Paris, Nice, our tour to Eze, Monaco, and Montecarlo. We took a train one day to Antibes and it was fantastic . Very beautiful there. Thank you!!

Activity Review
Market Visit & Cooking Class with Lunch
Market Visit & Cooking Class with Lunch
Nice

This was an amazing excursion! Rosa was a fantastic!

Quality of Experience
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Jun 06, 2023

Bonjour Amanda !
I've just read the feedback you've left on Kim Kim and I wanted to thank you :)
I am glad to see that you enjoy your trip, especially your cooking class with Rosa ! Thank you for her too.
I will contact the audio guide provider and keep you informed...
Your comments are very helpful for us as they help to improve the quality of our services.

I wish you a wonderful summer and a lot of good memories!
Kind regards ^^
Amandine

We went on a 12 day trip to Croatia and Slove...
Croatia | May 19 - May 30, 2023

Susan
Susan G.
Uniondale, NY | Reviewed on Jun 03, 2023
We went on a 12 day trip to Croatia and Slovenia with our friends who have travelled excessively. Our specialist Antonia and her assistant provided us with round the clock accessibility in case we had any issues. We started in Dubrovnik and stayed at a beautiful hotel with a balcony with a perfect view and place for us to relax after our travels. Our tour guide took us through the old city teaching us about life in this historical city where she had lived as a child. Her knowledge and the... Read more

We went on a 12 day trip to Croatia and Slovenia with our friends who have travelled excessively. Our specialist Antonia and her assistant provided us with round the clock accessibility in case we had any issues. We started in Dubrovnik and stayed at a beautiful hotel with a balcony with a perfect view and place for us to relax after our travels. Our tour guide took us through the old city teaching us about life in this historical city where she had lived as a child. Her knowledge and the information she told us was so interesting. Each day we were able to access our itinerary on the Trip Plans app and our agent would send us an email to review our daily schedule. The hotels were beautiful and provided excellent service, wonderful staff and delicious breakfasts. We visited many towns our agent felt we would enjoy based on the conversations and emails stating what we’d like to do. Each town had something special for us to explore - we went to an island where our guide showed us his farm and his home- we went to a truffle farm where we learned how to prepare various dishes with truffle oil, we went to a National Park with a waterfall, an ancient cave, a castle, saw the Julian alps, loving every unique experience. The drivers all spoke English and got us to our destinations safely. The vans were clean and spacious and comfortable. We spent many days traveling via van, all through Croatia and Slovenia. We fell in love with both countries and learned the historical facts about each town provided by our exceptional guides. We can’t say enough about this trip. It was the trip of our dreams and was beyond our expectations. Thank you Antonia and team! We highly recommend KimKim and already referred them to several friends. We can’t wait to plan our next trip!

Hotel Reviews
Hotel Soča
Bovec

Hotel was very basic but was clean and offered a a beautiful view of the mountains!

Authenticity & Character
Very contemporary and sort of “ no thrills”- no coffeemaker in room.
Location
Easy to walk to restaurants
Staff
Staff were nice -
Cleanliness & Comfort
Hotel was very basic- nothing special.
Zlata Ladjica Boutique Hotel
Ljubljana

The staff were very helpful and gave us so much useful information about Ljubljana suggesting and walking us to a restaurant for authentic Slovenian cuisine! Hotel offered a welcome snack and drink and the rooms were each uniquely decorated.

Authenticity & Character
Hotel is very pretty. Rooms were clean and roomy! Hotel face special goodies in the rooms and was clean and comfortable.
Location
Easy to get to shopping and restaurants.
Staff
The staff were friendly and so helpful.
Cleanliness & Comfort
Rooms were clean and comfortable
Hotel Adriatic
Rovinj

The staff were so accommodating ,helpful and friendly. The restaurant had a great front outdoor area with couches and was a great place to relax and watch the boats and the view of all the people walking by.

Authenticity & Character
Very charming hotel. Loved it’s view and location.
Location
Staff
They were extremely helpful and accommodating. So motivated to help us enjoy our stay in Rovinj!
Cleanliness & Comfort
Everything !
Hotel Bevanda
Opatija

Staff were very accommodating. When we got to our room we had an issue and the staff changed us to a suite since it was the only room available. Staff were very helpful and friendly. The rooms and the view were beautiful. Excellent breakfast and welcome drinks!

Authenticity & Character
Beautiful decors and architectural elements
Location
It had a beautiful view and was easy to walk up to restaurants and the marina.
Staff
Cleanliness & Comfort
This was a beautiful and relaxing hotel. Great views!
Heritage Hotel Santa Lucia
Split

It was in the center of town near the palace. Rooms were clean but a little small.

Authenticity & Character
The rooms and the breakfast.
Location
Right near the Palace, shopping lots around.
Staff
Staff on late shift not so helpful- hard to reach the front desk.
Cleanliness & Comfort
Boutique Hotel La Roche
Tivat

Pretty boutique hotel. Rooms were very clean - we had a 2 bedroom unit. Staff were nice. Only issue we had was the technology for working the a/c and lights was hard to figure out.

Authenticity & Character
It had a charm to it.
Location
A pretty view and down near the water so you could walk along the water.
Staff
They were friendly and available
Cleanliness & Comfort
The rooms
Hotel More
Dubrovnik

Beautiful hotel, excellent service, amazing views, delicious breakfast!

Authenticity & Character
Location
Loved to walk on the Sea Walk and that it was away from hustle and bustle of the old city. It was a 10 -15 minute ride to the old city.
Staff
Cleanliness & Comfort
Very cool cave bar and a relaxing atmosphere with a pool.
Activity Reviews
Discover Bled Town and Enjoy Pletna Boat Ride
Discover Bled Town and Enjoy Pletna Boat Ride
Bled
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Trip to Pula
Half Day Trip to Pula
Croatia

This was such an interesting tour. Our guide was excellent and we learned so much about the city of Pula enjoying the ancient amphitheater learning about theso much interesting history!

Quality of Experience
Guides, Drivers and Staff
Transport
Truffle Lunch with Presentation at Local Family Estate
Truffle Lunch with Presentation at Local Family Estate
Croatia

Miriana and Miro were wonderful hosts. We enjoyed watching and learning about the truffles and how they’re harvested and grown. Miriana is a wonderful cook and we enjoyed our delicious truffle goodies along with the truffle oils. We enjoyed this visit. It was a very tasty and unique experience and highly recommend a visit here!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Walking Tour of Plitvice Lakes National Park
Private Walking Tour of Plitvice Lakes National Park
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Hvar Day Trip from Split
Hvar Day Trip from Split
Croatia
Quality of Experience
Our guideGrgo was wonderful
Food
We ate cheese and wine at our guides family home and we ate lunch at a friend’s restaurant!
Guides, Drivers and Staff
Our guide took us all over the island providing us with so many delicious meals and experiences.
Transport
He drove us all over the island
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Antonia Šutić Ljuština
Antonia
Antonia Šutić Ljuština
Local specialist in Zagreb, Croatia | Replied on Aug 08, 2023
Hi Susan, Thank you so much for your feedback! I hope you had an excellent time in Croatia and Slovenia. The greatest thing a travel agent can hear is how much of an impression their country and the whole travel experience made on their guests. Your input is very important to us and any future travelers. We aim to tailor the trip exactly to your wishes while still ensuring a high quality of services and that all the different aspects of the trip run smoothly. I’m very grateful for your kind... Read more

Hi Susan,

Thank you so much for your feedback! I hope you had an excellent time in Croatia and Slovenia. The greatest thing a travel agent can hear is how much of an impression their country and the whole travel experience made on their guests. Your input is very important to us and any future travelers. We aim to tailor the trip exactly to your wishes while still ensuring a high quality of services and that all the different aspects of the trip run smoothly. I’m very grateful for your kind words and for putting your trust in Kimkim and me. It was a true pleasure working with you on this and I can only hope that we get a chance to work together in the future. Wishing you all the best and hope you enjoy the rest of your summer!

Best,
Antonia

Great trip to Iceland!
Iceland | May 20 - May 31, 2023

K
Kevin S.
Canada | Reviewed on Jun 02, 2023
Great trip to Iceland thanks to Gummi and Kimkim. Gummi was great at putting a detailed itinerary together for an 11-day ring road trip around Iceland that worked for our interests and budget and he was there to assist throughout the trip whenever we needed a little help or simple things like a restaurant recommendation. The weather was a little cold, wet and windy but we made the best of it and Gummi even gave us a heads up to watch the road and weather advisories when the weather became... Read more

Great trip to Iceland thanks to Gummi and Kimkim. Gummi was great at putting a detailed itinerary together for an 11-day ring road trip around Iceland that worked for our interests and budget and he was there to assist throughout the trip whenever we needed a little help or simple things like a restaurant recommendation. The weather was a little cold, wet and windy but we made the best of it and Gummi even gave us a heads up to watch the road and weather advisories when the weather became unpredictable - nice touch and saved us a few bad roads that google maps would have sent us down. Great adventure, great service - highly recommend going to Iceland with Gummi and the Kimkim team.

Kevin from Toronto, Canada

Activity Review
Katla Ice Cave
Katla Ice Cave
Iceland

It's a cave made of ice and a very cool tour. If you like ice and you like caves this is the tour for you. Had a great time.

Quality of Experience
Great guide and very cool experience.
Guides, Drivers and Staff
Nice guy and very helpful.
Transport
It was a super-jeep. When you see it you'll understand why it's "super".
Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Jun 03, 2023

I'm really happy to hear you enjoyed your trip despite the unseasonably cold and rainy days. Iceland's weather really is unpredictable, isn't it? :)

Cook and Taste cooking school in Barcelona wa...
Spain | May 21 - Jun 1, 2023

Chris
Chris B.
San Leandro, CA | Reviewed on Jun 02, 2023
Cook and Taste cooking school in Barcelona was the best activity we've done as a family since the kids went off to college! Read more

Cook and Taste cooking school in Barcelona was the best activity we've done as a family since the kids went off to college!

Hotel Review
Sant Roc
Calella de Palafrugell

Views and terrace are terrific. Hotel staff are friendly and comfortable. Fixtures and finished need a refresh.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Retiro Park by eBike - Small Group Tour
Retiro Park by eBike - Small Group Tour
Madrid

This was a fun trip but did involve 90 minutes of ebiking on Madrid city streets which is a bit of an adventure. Be clear about that in the activity description.

Day Trip to the Costa Brava & Coastal Hike
Day Trip to the Costa Brava & Coastal Hike
Spain

Hiking guide Dani was super patient and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
A Cooking Class of Spanish Cuisine
A Cooking Class of Spanish Cuisine
Barcelona

Wow!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Jun 04, 2023

Hi Chris,
Great to hear you enjoyed the cooking and hiking especially, and so thanks for your comments! We'll be sure to update the info for this specific ebike activity. Thanks and best, James

To Norway with Love
Norway | May 18 - May 29, 2023

THERESA
THERESA G.
Clifton Park, NY | Reviewed on Jun 02, 2023
Our trip to Norway was absolutely amazing. All of the arrangements Mathia made for us were exactly what we were hoping. The hotels were great (Bergen Bors - Wonderful), the fishing cabins were great, all of the people were dealt with were friendly and helpful. My favorite place was Reine and second was Aurland. The Fjord cruise through the Nærøyfjord was absolutely spectacular and kyaking in Reine was one of the highpoints. I would skip Svolvaer next time, but probably because the... Read more

Our trip to Norway was absolutely amazing. All of the arrangements Mathia made for us were exactly what we were hoping. The hotels were great (Bergen Bors - Wonderful), the fishing cabins were great, all of the people were dealt with were friendly and helpful. My favorite place was Reine and second was Aurland. The Fjord cruise through the Nærøyfjord was absolutely spectacular and kyaking in Reine was one of the highpoints. I would skip Svolvaer next time, but probably because the weather was so miserable, but the Svinoya Rorbuer was great, the food was outstanding, the sauna was fun. All of Mathia's recommendations were so helpful. The Flam Railway was amazing as well. We even saw the King & Queen drive past when we were at the Fortress in Bergen. But, enough about all that, I would like to praise Mathia for a moment. Mathia was OUTSTANDING. He was responsive very quickly when we had inquiries, he made alternate arrangements when some of our excursions were cancelled, he checked in to make sure we were enjoying ourselves and to see if we needed anything. When I return to Norway, I will definitely be utilizing Mathia again; he truly was just the best.

Hotel Reviews
Thon Hotel Oslo Airport
Gardermoen

The Thon Hotel Oslo Airport was great. The dining room staff was amazing, and the food felt like it came from a five-star restaurant. The overall experience was absolutely delicious and enjoyable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bergen Børs Hotel
Bergen

The Bergen Børs Hotel was fantastic, the front desk staff especially.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reine Rorbuer
Reine

The Reine Rorbuer was my absolute favorite. The people there were amazing, and the place itself was the most beautiful I've ever seen. The kayaking activity during our stay there was also my favorite part of the whole trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Svinøya Rorbuer
Svolvær

The Svinøya Rorbuer was a nice fishing cabin with an amazing restaurant in a building from the 1800s. The staff took good care of us, but the town itself was a bit too industrial and less appealing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Opera
Oslo

The Thon Hotel Opera in Oslo was great. The staff was really nice and very helpful. The overall experience was pleasant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kayak Tour on the Reinefjord
Kayak Tour on the Reinefjord
Norway

The kayak tour on the Reinefjord was my favorite activity. Our guide was wonderful and made the experience unforgettable. Although we didn't get to see any orcas in the fjord, the conditions were perfect, and the overall experience was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Fjordcruise on UNESCO Nærøyfjord
Fjordcruise on UNESCO Nærøyfjord
Norway

The Fjord cruise was amazing. It was everyone's favorite activity during the trip. The scenery was breathtaking, and the experience was unforgettable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jun 02, 2023

Dear Theresa,
Since we started our conversation, you have been the best coworker and helper in putting together this trip.
It is surprising to see how connection and respect between people can work so well sometimes, even through a screen.
I felt part of your group before and during your holiday.
You and Kim have been incredibly nice and kind.
I wish we can connect again soon, for your second visit in this beautiful country that has become my home.
Or I would be delighted to visit once your place.
No doubts, I want you as my personal travel designer. :)

Yours Sincerely
Mathia

Terry set up our trip just as we wanted.
Iceland | May 22 - May 29, 2023

L
Lynne S.
Gainesville, FL | Reviewed on Jun 02, 2023
Terry came up with a plan for our trip after gathering information from me via text and phone call. She answered all of my questions promptly and was easy to reach. While in Iceland one of our tours was cancelled due to bad weather and the representative,Michele, located in Iceland corresponded efficiently with us to try to come up with alternatives. Every hotel we experienced was superb. We especially enjoyed the Fosshotel Hellnar where we had a larger room. The Arnarstapi/Hellnar trail... Read more

Terry came up with a plan for our trip after gathering information from me via text and phone call. She answered all of my questions promptly and was easy to reach. While in Iceland one of our tours was cancelled due to bad weather and the representative,Michele, located in Iceland corresponded efficiently with us to try to come up with alternatives. Every hotel we experienced was superb. We especially enjoyed the Fosshotel Hellnar where we had a larger room. The Arnarstapi/Hellnar trail hugged the water and we walked the trail from Hellnar to Arnarstapi and had dessert at a restaurant in Arnarstapi before heading back to Hellnar. The free breakfasts at all of the hotels were more than adequate and each hotel had a restaurant where we often ate dinner. At Fosshotel Lake Myvatn, we found Carlos to be especially helpful and very professional. At each hotel, our check-in was seamless and the staff was lovely. I highly recommend working with KimKim and especially with Terry.

Hotel Reviews
Fosshótel Mývatn
Myvatn

I highly recommend this hotel. The room was clean and comfortable and the staff was very friendly. One front desk employee, Carlos, stood out as especially helpful, friendly and polite. He always greeted us with a smile and went above and beyond to answer our questions about the area. The hotel has a sauna that looks out over beautiful landscape. The breakfast that came with our reservation was delicious, plenty of items to choose from. We stayed here for 3 nights and felt very comfortable there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Berjaya Hotel Akureyri
Akureyri

The Berjaya Hotel Akureyri was clean and comfortable. However, the bathroom layout was a bit odd, with the shower on one side of the bed and the toilet on the other. Some people might not like this, but it didn't bother us too much

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Center Hotels Laugavegur
Reykjavik

This was our second time staying at this hotel and we especially liked the location. It is at the end of the Main Street in downtown Reykjavik. It is quiet however. The breakfast is a delicious spread. The hotel staff is always helpful and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Hellnar
Hellnar

The room was large and cozy and the staff was lovely. The restaurant has good food as well. We enjoyed our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Earth Lagoon
Earth Lagoon
Lake Mývatn

I absolutely loved the Myvatn Nature Baths. It was such a relaxing experience, and the warm water felt amazing. We did however prefer the Forest Lagoon hot springs to the Myvatn Nature Baths.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Jun 03, 2023

Hi Lynne, Thank you so very much for the wonderful review. It was so much fun planning this with you. The 11 months flew by so fast. I look forward to helping you with your next Iceland trip (to either the Westfjords or to the Highlands) whenever that may be. Warmest regards, Terry

Spain in 10 days made possible by Dalia and Kimkim.
Spain | May 21 - May 29, 2023

A
Anupama S.
Manhattan, NY | Reviewed on Jun 02, 2023
Dalia was absolutely amazing in scheduling our perfect trip to Spain. People told us that the duration of our trip, 10 days, would not be enough to see Spain. But with Dalia's help we managed to get a lot done in a such as short amount of time. We had a view of the Royal Palace of Spain from our hotel room in Madrid and our first class train journey on the high speed train from Barcelona to Madrid was amazing. Granted the trip was expensive but we did not have to do anything but show up... Read more

Dalia was absolutely amazing in scheduling our perfect trip to Spain. People told us that the duration of our trip, 10 days, would not be enough to see Spain. But with Dalia's help we managed to get a lot done in a such as short amount of time. We had a view of the Royal Palace of Spain from our hotel room in Madrid and our first class train journey on the high speed train from Barcelona to Madrid was amazing. Granted the trip was expensive but we did not have to do anything but show up at all the places at the right time and everything was waiting for us. It was seamless, stress free and a dream vacation. Thank you for an unforgettable trip to Spain.

Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Jun 05, 2023

Thank you, Anupama! I am so happy to hear you enjoyed your trip this much, it warms my heart!
You were an absolute delight to work with and I hope to have you here in Spain again or maybe Portugal next time!
Kindest regards,

Great Family Vacation
Spain | May 21 - Jun 1, 2023

Julie
Julie B.
Oakland, CA | Reviewed on Jun 02, 2023
Just returned from our first time to Spain (Barcelona, Costa Brava, Girona, and Madrid) and had a wonderful time with KimKim’s and our local agents James Monroe’s and Angela’s assistance. Given our limited time in Spain, I think we were able to see the ‘must-sees’ but would like to return and visit other regions as well. All of our guides - Aida in Barcelona, our cooking instructor Rosa from Cook & Taste, our hiking guide Danny and Sophia in Madrid, were top notch in their field, as well as... Read more

Just returned from our first time to Spain (Barcelona, Costa Brava, Girona, and Madrid) and had a wonderful time with KimKim’s and our local agents James Monroe’s and Angela’s assistance. Given our limited time in Spain, I think we were able to see the ‘must-sees’ but would like to return and visit other regions as well. All of our guides - Aida in Barcelona, our cooking instructor Rosa from Cook & Taste, our hiking guide Danny and Sophia in Madrid, were top notch in their field, as well as friendly and accommodating, ground transportation arrangements went as well as could be expected and our accommodations fit our needs well. Overall, we had a great family vacation!

Hotel Review
Sant Roc
Calella de Palafrugell

Sant Roc is situated right on the water so the location and views were magnificent. The hotel rooms could use a little updating but their breakfasts were outstanding. Staff were friendly and helpful.

Authenticity & Character
Location
Water views
Staff
Cleanliness & Comfort
Activity Reviews
Retiro Park by eBike - Small Group Tour
Retiro Park by eBike - Small Group Tour
Madrid

We met our e-bike guide at the designated location, picked up our bikes and helmets. We rode through city streets, approximately 1/2 mile, dodging vehicles, pedestrians, and segways. Once inside Retiro Park, the ride is more relaxing and our guide led us to numerous sites within the park. After a tour of the major park sites we rode through city streets again, to the old part of Madrid and the Royal Palace. Luckily nobody fell off their bike or hit a pedestrian,

Quality of Experience
Meet at the park and avoid the streets.
Guides, Drivers and Staff
Private Tour of Madrid & the Royal Palace
Private Tour of Madrid & the Royal Palace
Madrid

Our tour guide Sophia was very knowledgeable of the palace, the furnishings, past and present practices of Spain’s parliament and the royal family. I don’t think there was one question she couldn’t answer!

Quality of Experience
Informative tour guide
Guides, Drivers and Staff
Half Day Kayak Excursion on the Costa Brava
Half Day Kayak Excursion on the Costa Brava
Spain

Roger and his partner were great instructors. We kayaked farther than I had imagined and stopped in some nice coves. Scenery was beautiful.

Quality of Experience
Guides, Drivers and Staff
Friendly guys, great at what they do and made our kayaking trip interesting. With regards to our transportation from the kayak back to hotel there was a misunderstanding with the taxi driver. We were under the assumption the person taking us to the kayak rental facility was also the one picking us up but another driver came and we both sat at the meeting spot staring at each other before realizing we he was our taxi and we were his clients. Taxi driver was not happy.
Transport
Day Trip to the Costa Brava & Coastal Hike
Day Trip to the Costa Brava & Coastal Hike
Spain

A little rough terrain for older folks like me but our guide was understanding and didn’t rush our hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Nothing but after a 5 mile hike, it was nice to get a ride.
A Cooking Class of Spanish Cuisine
A Cooking Class of Spanish Cuisine
Barcelona

We loved Rosa, our instructor. It was great to go to the market with Rosa, who helped us develop a menu, shop for the ingredients and cook. As a family experience, we all participated and enjoyed this 1/2 excursion.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Walk of the Gothic Quarter with Tapas Dinner
Guided Walk of the Gothic Quarter with Tapas Dinner
Barcelona

Aida was our guide and she was knowledgeable and friendly. Answered all of our questions and more.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Park Güell & Sagrada Família
Private Tour of Park Güell & Sagrada Família
Barcelona

A lot of visitors so it was difficult to really experience LSF fully but our guide Aida was very knowledgeable about the history of Gaudi and the structure.

Quality of Experience
Guides, Drivers and Staff
We loved Aida!
Transport
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Jun 04, 2023

Hi Julie,
Many thanks for the detailed and complete comments about your trip. I'm so pleased it was an enriching experience overall and that you will be returning to explore more of the country, at some point. We take note of the moments where it could have run a little more smoothely and so many thanks for this. It was a pleasure to have you travelling with us at long last, after the Covid postponement!! Saludos, James

Veronika was extremely helpful and made the w...
Iceland | May 25 - May 29, 2023

J
Juzer N.
Houston, TX | Reviewed on Jun 02, 2023
Veronika was extremely helpful and made the whole experience worry free and enjoyable. While we were in Iceland she kept us in formed on activities, food recommendations, and overall trip details. We even got to meet her personally in Vik which we thought was very thoughtful of her! Overall would definitely recommend KimKim and Veronika and team, and will be sure to book again through her for our next Iceland adventure! Read more

Veronika was extremely helpful and made the whole experience worry free and enjoyable. While we were in Iceland she kept us in formed on activities, food recommendations, and overall trip details. We even got to meet her personally in Vik which we thought was very thoughtful of her! Overall would definitely recommend KimKim and Veronika and team, and will be sure to book again through her for our next Iceland adventure!

Hotel Review
Grand Hotel Reykjavik
Reykjavik

The hotel staff were very professional and nice. They took care of us well. Overall the hotel is beautiful and the restaurant was really a wonderful fine dine experience

Authenticity & Character
Very impressive
Location
Easy to access
Staff
Super helpful and nice
Cleanliness & Comfort
Rooms were spacious, bathroom was very fancy
Activity Reviews
The Retreat Spa - Blue Lagoon
The Retreat Spa - Blue Lagoon
Iceland

An exclusive, and relaxing experience. Highly recommend as a trip ender!

Quality of Experience
Guides, Drivers and Staff
Transport
Myrdalsjokull glacier snowmobiling
Myrdalsjokull glacier snowmobiling
Iceland

The tour was impressive. Even with low visibility, there was a lot to see, and driving a snowmobile is always fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Icelandic horse riding tour
Icelandic horse riding tour
Iceland

The staff was friendly and the horses were well trained, didn't have to do much ourselves. The views on the beach were amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave
Katla Ice Cave
Iceland

This was by far the coolest experience of our Iceland trip. It truly felt like we were on a different planet.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Veronika Turskytė
Veronika
Veronika Turskytė
Local specialist in Iceland | Replied on Sep 21, 2023

Hello Juzer and Zainab!

It was my pleasure to plan your honeymoon trip! :) I love to see the pictures and your smiles, make my heart full of joy!

I hope to see you here once again and hopefully with more pleasant weather! ^.^

All the best in your new chapter!

Wishes,
Veronika

First trip to Jordan and Israel and delighted
Jordan | May 16 - May 30, 2023

Susan
Susan G.
Denver, CO | Reviewed on Jun 02, 2023
Most memorable was how well we were treated by our driver/guide: Basson and Eli. They were focused on our experience, getting to know us and taking us to places and restaurants we enjoyed. Particularly small family cafes!
Hiking Petra and Wadi Rum was my highlight in Jordan.
The best hotels were in the Dead Sea and Tal in Tel Aviv. Going to the markets was special.
Eli was amazing sharing his knowledge, insight and depth of history, art and food from place to place.
Both Basson and Eli...
Read more

Most memorable was how well we were treated by our driver/guide: Basson and Eli. They were focused on our experience, getting to know us and taking us to places and restaurants we enjoyed. Particularly small family cafes!
Hiking Petra and Wadi Rum was my highlight in Jordan.
The best hotels were in the Dead Sea and Tal in Tel Aviv. Going to the markets was special.
Eli was amazing sharing his knowledge, insight and depth of history, art and food from place to place.
Both Basson and Eli were prompt and extremely accommodating. We had a lot of fun.
I can say I did everything I wanted to do. Thanks a million.

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Jun 09, 2023

Thank you Mrs.Susan , Glad that you Enjoyed the trip i planed and prepared for you.

Hope to host you again in our region.

Bew ell
Samir

Terrific trip: Lake Arenal, Monteverde, Manue...
Costa Rica | May 22 - May 30, 2023

Erica
Erica Z.
Hybla Valley, VA | Reviewed on Jun 02, 2023
Terrific trip: Lake Arenal, Monteverde, Manuel Antonio
Olman planned the perfect trip for us. We had a wonderful time and visited La Fortuna/Lake Arenal, Monteverde, and Manuel Antonio. We got to see rainforest, jungle, the beaches, and everything in between. I was nervous about all of the driving, but we approached it as part of the adventure. Our trip was heavy on nature and animals, some adventure, and a little bit of relaxing, which is exactly what I asked for when reaching out to...
Read more

Terrific trip: Lake Arenal, Monteverde, Manuel Antonio
Olman planned the perfect trip for us. We had a wonderful time and visited La Fortuna/Lake Arenal, Monteverde, and Manuel Antonio. We got to see rainforest, jungle, the beaches, and everything in between. I was nervous about all of the driving, but we approached it as part of the adventure. Our trip was heavy on nature and animals, some adventure, and a little bit of relaxing, which is exactly what I asked for when reaching out to KimKim.
I was especially impressed with the Tabacon Resort and thermal springs and the Los Altos Resort. We also really enjoyed the bike ride around Lake Arenal and the ziplining/hanging bridges in Monteverde.

Thanks for a terrific trip!
Erica Z

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jun 03, 2023

Hello Erica & Mark,

Thanks for your kind words.
I see that you had a terrific time in the tropics.

I am so happy that you enjoyed a lot the combination of great hotels, jungle, wildlife, and beaches.

Let's hope this was not the last time you visit my country.

Pura Vida,
Olman

Truly a trip of a lifetime! Thank you Tricia!
Norway | Apr 30 - May 11, 2023

Marsha
Marsha W.
Mason, OH | Reviewed on Jun 02, 2023
What can I say! Our trip of a lifetime was indeed that! Tricia was amazing and extremely patient with us while planning our trip and even throwing her a last minute curveball with accommodations. We wanted a true Norway experience and I feel like that’s what we got! From Tromso to Senja, Bergen, Fjaerland, Flam, Aurland and Oslo, I feel like we were able to truly absorb so much of the Norwegian lifestyle. She recommended some absolutely stunning hikes, ridiculously good food and even... Read more

What can I say! Our trip of a lifetime was indeed that! Tricia was amazing and extremely patient with us while planning our trip and even throwing her a last minute curveball with accommodations. We wanted a true Norway experience and I feel like that’s what we got! From Tromso to Senja, Bergen, Fjaerland, Flam, Aurland and Oslo, I feel like we were able to truly absorb so much of the Norwegian lifestyle. She recommended some absolutely stunning hikes, ridiculously good food and even more importantly the people we met along the way. Robert, our guide in Senja, was one of our favorites! He was so kind and in tune with everything even on a hike in 17° weather! We saw reindeer on the hike! The Arctic Safari was awesome as well! We saw a humpback whale and sea eagles. The views of the fjords were incredible! John, our guide in Bergen, was also a wealth of knowledge and took us on a 7 mile walk of the city. We took trains, planes, ferries, rented a car and the majority of the trip was nearly perfect! We had some minor issues, as all do, but nothing that we couldn’t resolve on our own.

I was a bit skeptical of using a travel agency I had never heard of before, but have already recommended Kimkim/Ethical travel and Tricia to several friends.

Thank you Tricia for making my 60th birthday one to remember forever!

Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Jun 05, 2023

So many gorgeous photos! So many memorable moments!! Thank you for everything, Marsha! I feel like I really got to know you and Tom over the weeks of planning and chatting. So glad we connected and that you appreciated Norway in its authentic form. Happy belated birthday. All the best to you guys!!

Sarah did an amazing job of organizing our to...
Croatia | May 15 - May 24, 2023

C
Carolyn L.
Encinitas, CA | Reviewed on Jun 02, 2023
Sarah did an amazing job of organizing our tours and drivers in Croatia. She was available and responsive from our first contact a year ago and remained readily available throughout the trip, actively managing anything that needed adapting (such as a flooded Krka national park that required a change in schedule and our sudden desire to do a same day cruise to Hvar). She offered many suggestions for itineraries, things to do in each city, and places to go between. Her use of WhatsApp was a... Read more

Sarah did an amazing job of organizing our tours and drivers in Croatia. She was available and responsive from our first contact a year ago and remained readily available throughout the trip, actively managing anything that needed adapting (such as a flooded Krka national park that required a change in schedule and our sudden desire to do a same day cruise to Hvar). She offered many suggestions for itineraries, things to do in each city, and places to go between. Her use of WhatsApp was a nice touch.
The guides and drivers associated with KimKim were top notch - we could not have asked for more!
Highly recommend!

Local specialist: Sarah Cosic

Italy Tour
Italy | May 13 - May 22, 2023

Yael
Yael G.
Conroe, TX | Reviewed on Jun 02, 2023
Maria did a great job organizing our trip. The hotels were all great and in great locations. The trips and tours we did were amazing. I would recommend using the train as much as possible where we can because traffic is so bad. Jessica with the story walk app was amazing! She got back to us right away and made everything we need happen quickly. Overall a great experience. We did some tours on our own too with some downtime so that was nice to have the options. Read more

Maria did a great job organizing our trip. The hotels were all great and in great locations. The trips and tours we did were amazing. I would recommend using the train as much as possible where we can because traffic is so bad. Jessica with the story walk app was amazing! She got back to us right away and made everything we need happen quickly. Overall a great experience. We did some tours on our own too with some downtime so that was nice to have the options.

Hotel Reviews
Palazzo Starace
Sorrento

Great location in sorrento

Authenticity & Character
Location
On the strip great location and close to train station too
Staff
Cleanliness & Comfort
C-hotels Ambasciatori
Florence

Great location. Smelt kind of funny. First room wasn’t great 2nd room better. Staff was nice and breakfast was good with gluten free options

Authenticity & Character
Location
Across from train station is perfect and not to far to main areas
Staff
Cleanliness & Comfort
Had a funny sewer smell on our floor
Hotel Quirinale
Rome

Great hotel, great location, great breakfast that had gluten free. Would definitely stay here again

Authenticity & Character
Location
Close to train station and not a far walk to different piazzas
Staff
Cleanliness & Comfort
The last night we could hear everything in the room next door was very annoying
Activity Reviews
Best of Florence Walking Tour with David & the Duomo
Best of Florence Walking Tour with David & the Duomo
Italy

The guide was not great. Didn’t give us too much information and if you asked her stuff outside the tour info she didn’t know. The whole group agreed wasn’t the best experience. The guide we had to academia museum was better but even with tickets we still waited over an hour to get in to only be there maybe 30mins

Quality of Experience
Guides, Drivers and Staff
Exclusive Capri Boat Tour from Sorrento
Exclusive Capri Boat Tour from Sorrento
Italy

It rained did not do it

Full Day Tour: Positano, Amalfi & Ravello
Full Day Tour: Positano, Amalfi & Ravello
Italy

Driver was amazing! Drive carefully and took us to all the great spots at the right time despite the rainy day

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum Tour with Underground, Arena & Gladiator Gate with Roman Forum
Colosseum Tour with Underground, Arena & Gladiator Gate with Roman Forum
Rome

This was a great experience and we had a great guide would recommend it

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from FCO Airport to Rome city center
Transfer from FCO Airport to Rome city center
Rome

Driver was great

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Jun 05, 2023

Dear Yael, thank you for taking the time to leave such a great and detailed review about your travel experience with us.
Your feedback helps us grow and do better and better. Me and my team are happy we had the chance to serve your travel needs!
Best regards,
Maria Grazia

Porto to Lisbon, including the Algarve
Portugal | May 22 - May 31, 2023

Mollie
Mollie D.
College Station, TX | Reviewed on Jun 02, 2023
We had a great trip to Portugal. My husband and I had decided to vacation there but when we tried to put an itinerary together ourselves it was nearly impossible. There is so much to see and do that we knew we needed help planning our trip. Using local expertise to create a fluid itinerary, get hotels in the best locations, and connect with us with along the way was wonderful and saved us a lot of time. Diogo was very accommodating, responded immediately to questions, and was in contact with... Read more

We had a great trip to Portugal. My husband and I had decided to vacation there but when we tried to put an itinerary together ourselves it was nearly impossible. There is so much to see and do that we knew we needed help planning our trip. Using local expertise to create a fluid itinerary, get hotels in the best locations, and connect with us with along the way was wonderful and saved us a lot of time. Diogo was very accommodating, responded immediately to questions, and was in contact with us along our trip. The last day of our trip, Diogo was our day-long tour guide in Lisbon. It was great to meet him in person and to be able to thank him for all of his hard work!

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jun 14, 2023
Hi Mollie, I'm answering on behalf of Diogo who has just accepted a new professional challenge and won't be working directly with the platform anymore although will still work with us but with different responsibilities. Diogo saw your lovely message and asked me to send you the message below. Best, Tiago "Dear Mollie, It was a true pleasure to craft this trip for you and get to meet you in person and tour you in my country. You are a lovely and easygoing couple and when that happens... Read more

Hi Mollie,

I'm answering on behalf of Diogo who has just accepted a new professional challenge and won't be working directly with the platform anymore although will still work with us but with different responsibilities.

Diogo saw your lovely message and asked me to send you the message below.

Best,

Tiago

"Dear Mollie,

It was a true pleasure to craft this trip for you and get to meet you in person and tour you in my country.

You are a lovely and easygoing couple and when that happens and a rapport is created is always rewarding!

I wish you all the best and don't ever stop traveling!!

Regards,

Diogo"

Why travelers love kimkim

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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.