Kimkim Trip Reviews

4.8
Based on 17,527 ratings
Read 17,527 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Tasos did a fabulous job from our very first ...
Greece | Sep 22 - Oct 5, 2022

Carole
Carole D.
Arvada, CO | Reviewed on Oct 07, 2022
Tasos did a fabulous job from our very first interaction. All of our guides were knowledgeable and personable and the response times from Travel 12 were immediate and helpful in all situations. Read more

Tasos did a fabulous job from our very first interaction. All of our guides were knowledgeable and personable and the response times from Travel 12 were immediate and helpful in all situations.

Hotel Reviews
Ambassador Aegean Luxury
Santorini

Beautiful and comfortable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Poseidon Paros
Paros Island
Authenticity & Character
Location
Very far from everything, and taxis were very expensive no matter where we wanted to go, requiring us to rent a car during our stay.
Staff
Cleanliness & Comfort
Katikies Mykonos
Cyclades Islands, Greece

The hotel itself was beautiful and the rooms were lovely and comfortable. The shower however was a bit slippery. The restaurant served delicious food and the staff across the board were friendly and helpful.

Authenticity & Character
Location
A bit isolated, requiring transportation wherever we went.
Staff
Cleanliness & Comfort
The Zillers Boutique Hotel
Athens

The rooms were tiny but the building itself was a lovely and in a fabulous location. The upstairs restaurant had a wonderful breakfast with beautiful views. Service was exceptional in all cases.

Authenticity & Character
Location
Heart of Plaka district
Staff
Cleanliness & Comfort
Activity Reviews
Morning Catamaran Caldera Cruise
Morning Catamaran Caldera Cruise
Santorini

A must

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santorini Highlights with Wine
Santorini Highlights with Wine
Greece

Vasili was fabulous

Quality of Experience
Local Transfer in Santorini
Greece

Our tour guide and also our driver on most occasions was Vasili who was absolutely delightful and knowledgeable and a joy to spend time with.

Local Transfer in Paros
Paros

We really enjoyed our driver whose name we couldn’t quite understand no matter how many times we asked. It started with a PAN and he was an absolute delight

Quality of Experience
Guides, Drivers and Staff
Transport
Private Naxos Food & Culture Tour
Private Naxos Food & Culture Tour
Naxos
Quality of Experience
Guides, Drivers and Staff
Transport
Private Sunset Boat Trip
Private Sunset Boat Trip
Paros

Although the family whose boat it was were lovely and friendly, we were fairly disappointed in the experience. We expected to move around a bit more and there was some confusion between the driver and the captain as to what time we needed to be back in port so as a result our dinner was almost not served at all and when it was it was sort of rushed.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day-Trip to Delos Island
Day-Trip to Delos Island
Mykonos

Fascinating and educational

Quality of Experience
Guides, Drivers and Staff
Transport
Farm to Table and Wine Tasting
Farm to Table and Wine Tasting
Mykonos

Although the meal was tasty, the tour itself at the little farm was not all that interesting and we would probably not recommend this tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local Transfer in Mykonos
Mykonos

Most of the drivers were friendly and helpful, however one was annoyed because he had been given a particular time to pick us up and we had been given a later time and he was annoyed that we were late even though we were following our instructions. Another one was on his cell phone the entire time so we were unable to ask him any questions or get any information from him. The rest were just lovely

Quality of Experience
Guides, Drivers and Staff
Transport
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens

Lize was incredibly knowledgeable and very personable. We learned a lot and enjoyed her company.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner in Athens
Dinner in Athens
Athens

Dinner at Nolan was a highlight of our trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tasos Mylonas

I really enjoyed using Kim Kim, they struck t...
Greece | Sep 21 - Sep 30, 2022

M
Matthew M.
Alhambra, AZ | Reviewed on Oct 07, 2022
I really enjoyed using Kim Kim, they struck the perfect balance of giving us the skeleton of the trip without scheduling us every hour of the day. They helped us put together a great experience. We thought we wanted to use Airbnb’s for our lodging, which I’m sure would have been fine. They convinced me however to use boutique hotels and I’m glad they did. We would have had a great trip on our own, but it was amazing because of their advice. Was definitely worth the extra money to have them... Read more

I really enjoyed using Kim Kim, they struck the perfect balance of giving us the skeleton of the trip without scheduling us every hour of the day. They helped us put together a great experience.

We thought we wanted to use Airbnb’s for our lodging, which I’m sure would have been fine. They convinced me however to use boutique hotels and I’m glad they did. We would have had a great trip on our own, but it was amazing because of their advice. Was definitely worth the extra money to have them involved in the planning process.

Also, they were very responsive while on the trip, because inevitably things went wrong and they helped fix them promptly.

Will use again.

Hotel Reviews
Avra Hotel
Rafina, Attica

It’s an adequate larger hotel in Athens. We stayed here for the proximity to the airport in Athens. Nice, but won’t blow you away.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rodia Boutique Hotel Zagori
Epirus

Great little hotel in small village of zagori mountain area. We loved this place. Very quaint and authentic. Only thing to be aware of is you can’t park at the hotel, have to park 500m away and hike up village road to get there. The staff is very helpful and accommodating. Would stay here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tsikeli Hotel Meteora
Meteora

Probably our favorite hotel of our trip. Just very nice rooms and facilities. It is farther from restaurants and town center - I would recommend having a rental car if staying here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sweet Home Hotel
Athens

Would definitely go back. Loved how small and intimate it felt. Great location in the city as well, close to some great restaurants and shops.

Authenticity & Character
I
Location
Staff
Cleanliness & Comfort
City Hotel Thessaloniki
Thessaloniki

They went above and beyond to help us. The room was great, location was amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Corfu Countryside Cooking Tour
Corfu Countryside Cooking Tour
Corfu
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Greece
 Vikos Gorge Crossing
Vikos Gorge Crossing
Zagori
Meteora Sunset Tour
Meteora Sunset Tour
Meteora

This is an adequate tour made great by the guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Thessaloniki Sunset Bike Tour
Thessaloniki Sunset Bike Tour
Thessaloniki

We loved this mix of activity and history. Just short enough to keep us involved, but long enough to see everything. 10/10 would highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Local Transfer in Athens
Greece

Loved lampros. He picked us up at beginning and end of trip. Very friendly, knowledgeable, and has a wonderful car for transfers.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Oct 08, 2022

Dear Matthew,
I am happy to read that you had an amazing trip! It was a great pleasure working with you on your road trip and I am so glad that you had a great experience! Thank you so much for your thorough and helpful review. It is much appreciated from the whole team and me!
I will be happy to assist you again in creating new travel adventures in the future!
I wish you happy and safe travels!
Irene

Excellent planning
Norway | Sep 19 - Oct 3, 2022

Anjana
Anjana A.
India | Reviewed on Oct 07, 2022
Our trip to Norway was planned very well by Julia. Her selection of hotels are excellent with respect to location, quality and food. Also, she was flexible with making changes to the initial plan so that our expectations are met. The tour chosen by Julia to see Northern Lights was excellent - Chasing Lights. Overall, I highly recommend Kim Kim if you are looking for a trip to Norway. Read more

Our trip to Norway was planned very well by Julia. Her selection of hotels are excellent with respect to location, quality and food. Also, she was flexible with making changes to the initial plan so that our expectations are met. The tour chosen by Julia to see Northern Lights was excellent - Chasing Lights. Overall, I highly recommend Kim Kim if you are looking for a trip to Norway.

Hotel Reviews
Scandic Torget
Bergen

Excellent location to get the best view of Bergen. But the room was very tiny. Breakfast was good. Recommend it if you are particular with location and room view. Else, it could be quite expensive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was very clean but the room was tiny and hence reduced one star for less comfort.
Scandic Copenhagen
København

Very good location, spacious room and good breakfast. Highly recommend this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Tromsø
Tromsø

Very comfortable and spacious room. Excellent location and very good quality food. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Bondeheimen
Oslo

Excellent location, cozy & beautiful room. Very high quality food at their restaurant. Highly recommend this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Northern Lights Hunt by Bus
Northern Lights Hunt by Bus
Tromsø

Couldn't ask for more! Excellent team with knowledge and communication skills. The team made sure we get as much as possible from the tour. Loved Meda and Julia! Highly recommend if you are in Tromso for Northern Lights!

Quality of Experience
Guides, Drivers and Staff
Transport
Oslofjord Sightseeing Cruise by Traditional Boat
Oslofjord Sightseeing Cruise by Traditional Boat
Oslo

A perfect tour and a must do if you are in Oslo!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Julia Plaschke
Julia
Julia Plaschke
Local specialist in Kristiansand | Replied on Dec 13, 2022

Hi Anjana, thanks so much for the lovely review! I am very happy to hear that you had a great time and especially that the Northern Lights tour was amazing!

I wish you all the best
Julia

An Outstanding Trip from Start to Finish
Portugal | Sep 23 - Oct 4, 2022

DEBORAH
DEBORAH R.
Denver, CO | Reviewed on Oct 06, 2022
Diogo, our guide and trip planner was a joy to work with. He understood our interests and did an outstanding job planning our long and varied itinerary. We had the pleasure of meeting him in Lisbon, as he was our tour guide for our last 4 days. He was patient and open to our requests. His historical and present day knowledge of Lisbon and the surrounding areas is astonishing! Our favorite visits included The Azores- truly a magical place! Nazare and the Pangaea Restaurant for the many octopus... Read more

Diogo, our guide and trip planner was a joy to work with. He understood our interests and did an outstanding job planning our long and varied itinerary. We had the pleasure of meeting him in Lisbon, as he was our tour guide for our last 4 days. He was patient and open to our requests. His historical and present day knowledge of Lisbon and the surrounding areas is astonishing! Our favorite visits included The Azores- truly a magical place! Nazare and the Pangaea Restaurant for the many octopus dishes and the beach town feel. The Peña Palace and surrounding park will never be forgotten. The kind, caring people we met everywhere we went made our trip very special.

Hotel Reviews
PortoBay Marquês
Lisbon
Thomar Boutique Hotel
Tomar
NH Collection Porto Batalha
Porto
Terra Nostra Garden Hotel
Furnas
Activity Reviews
Évora Guided Day Trip
Évora Guided Day Trip
Portugal

Charming town with a long history. Loved the drive through this area. Stopping to visit the mystery stones, seeing the cork trees, wineries and unique sites in Evora was an unexpected fabulous day. Diogo, our guide , has so much information about everything ! He answered every single question! We had many..

Quality of Experience
Guides, Drivers and Staff
Transport
Cascais & Sintra Guided Visit
Cascais & Sintra Guided Visit
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Dinner with Live Fado Music
Enjoy Dinner with Live Fado Music
Lisbon

The location is like being in someone’s kitchen. It is a tiny spot and little space to move around. The food was good. Mostly like small tasting menu. The singers and musicians were excellent.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Lisbon
Guided Tour of Lisbon
Lisbon
Port Wine Tasting Tour
Port Wine Tasting Tour
Porto
Local specialist: Diogo Lino
Diogo
Diogo Lino
Local specialist in Lisbon | Replied on Oct 07, 2022

Thank you very much, it was a pleasure working with you, Robin and David. You are very kind and easy to work with. It's a pleasure to present our country to people interested on understanding our culture and life!

Morocco was one of our most memorable trips! ...
Morocco | Sep 3 - Sep 10, 2022

Amy
Amy H.
Woodside, NY | Reviewed on Oct 06, 2022
Morocco was one of our most memorable trips! The booking process and itinerary suggestions that Megan provided were great. All of the Riads and hotels were really nice. We were able to visit all of our points of interest, plus some additional suggestions that we wouldn't of thought of. A wonderful thing about the trip was having a private driver to take us between destinations securely and private guides in the cities to provide facts and details of Moroccan culture. We enjoyed having... Read more

Morocco was one of our most memorable trips! The booking process and itinerary suggestions that Megan provided were great. All of the Riads and hotels were really nice. We were able to visit all of our points of interest, plus some additional suggestions that we wouldn't of thought of. A wonderful thing about the trip was having a private driver to take us between destinations securely and private guides in the cities to provide facts and details of Moroccan culture. We enjoyed having this experience without being in a group tour. Our driver Aziz really looked out for us and made sure our local guides and hotel staff were able to accommodate our schedule. He was able to make the trip worry free. It was a relief to know that all of the travel would be taken care of. We highly recommend Aziz and Megan if you plan on traveling to Morocco. We look forward to booking another trip!

Hotel Review
Hilton Garden Inn Tanger City Centre
Tangier

The sea view room was amazing! We could stare at the sea from bed. The staff were also very kind.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Megan Lower

Bergen, Aurland the fjords of Norway
Norway | Sep 20 - Sep 26, 2022

N
NICOLE L.
Manchester, CT | Reviewed on Oct 06, 2022
The trip plan that Christina at KimKim.com put together was perfect for us. I stressed that we enjoy all kinds of local interaction and don't mind figuring our way around. We look forward to figuring out new countries on our own, it really gets you immersed in your destination. Then all I did was pick 1 city as the starting point and explained that we like to do one thing each day. She recommended a few places and away we went on trains and ferries! The local guide John in Bergen, Norway... Read more

The trip plan that Christina at KimKim.com put together was perfect for us. I stressed that we enjoy all kinds of local interaction and don't mind figuring our way around. We look forward to figuring out new countries on our own, it really gets you immersed in your destination. Then all I did was pick 1 city as the starting point and explained that we like to do one thing each day. She recommended a few places and away we went on trains and ferries!

The local guide John in Bergen, Norway was very knowledgeable and eager to engage, as was Luis in Aurland, Norway. He took us hiking/climbing - lucky for us he was very accommodating as we wore ourselves out the day before our hike, and wished to take it a little easier. He was very friendly and knowledgeable of all the history in that area of the fjords.

Christina was responsive throughout planning and travel, whenever we had a question she got back to us quickly which puts your mind at ease. We would not hesitate to use her services for traveling in Norway again.

We will happily book future jaunts with Kimkim.com!

Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Apr 01, 2023

Thank you for taking the time to write this nice review, Nicole.
It really makes my heart smile, knowing you had a good trip!
I will pass on you kind words to the guides.

It has been a pleasure planning with you and if you ever decide to come back and visit a different part of Norway, I would love to be a part of it again!

Best,
Christina

Amazing trip, the local guides for our hike a...
Nepal | Sep 21 - Oct 4, 2022

lilly
lilly p.
Australia | Reviewed on Oct 06, 2022

Amazing trip, the local guides for our hike and safari were absolutely incredible and made our holiday so easy. The whole trip was well organised and we felt very relaxed.

Local specialist: Erin Green
Erin
Erin Green
Local specialist in Kathmandu and San Diego | Replied on Dec 20, 2022

Hi Lilly! I'm so glad you had an incredible trek and safari. Thank you for leaving this review. Let me know when you're ready to come back!!

Magical Driving Holiday in Iceland
Iceland | Sep 7 - Sep 17, 2022

K
Kathleen D.
Canada | Reviewed on Oct 06, 2022
We had an absolutely magical 10 days in Iceland. The itinerary developed for us was perfect, taking into consideration our preferences. We particularly enjoyed the inclusion of Hornstrandir, the western fjords and Husafell. The accommodations selected for us were perfect and it is unlikely we could have found them on our own. Loved our stay at the Lysuholl Farm and Skalholt. Rinolda was excellent. So responsive, quick to understand our needs and to develop a brilliant itinerary. The detailed... Read more

We had an absolutely magical 10 days in Iceland. The itinerary developed for us was perfect, taking into consideration our preferences. We particularly enjoyed the inclusion of Hornstrandir, the western fjords and Husafell. The accommodations selected for us were perfect and it is unlikely we could have found them on our own. Loved our stay at the Lysuholl Farm and Skalholt. Rinolda was excellent. So responsive, quick to understand our needs and to develop a brilliant itinerary. The detailed itinerary was very informative and really helped us plan our days. We appreciated the dining and shopping suggestions too. Rinolda checked in throughout the trip, was quick to address minor issues that arose (for example, for some reason I couldn't download the ferry ticket, Rinolda got me a copy within minutes). Have recommended Kim Kim and Rinolda to several friends and look forward to being able to use Kim Kim again for future trips.

Hotel Reviews
Hotel Lotus
Reykjavik

This was a delightful little hotel not far from downtown. We arrived in the afternoon and were offered a piece of cake! The breakfast room offered a lovely breakfast. The rooms were new and modern and very well appointed. Loved the bathroom!

Authenticity & Character
Location
Very convenient to downtown, and lots of dining options close buy
Staff
Cleanliness & Comfort
Hótel Klaustur
Kirkjubæjarklaustur

Beautiful hotel in a lovely town. Fantastic room, good wifi

Authenticity & Character
Location
Good place to explore from
Staff
Cleanliness & Comfort
Hotel Skalholt
Selfoss

This was a very interesting location. It was a little difficult to figure out how to check in and dragging bags to the room wasn't necessarily easy. However, the room was comfortable, wifi was very good, and the included breakfast was fabulous. The restaurant served phenomenal meals.

Authenticity & Character
We very much liked the Church and the archeological aspects of the church grounds
Location
Staff
Lysuholl
Snaefellsnes

We had a wonderful cottage with glorious views of the Snaefellsnes Mountain and glacier. Amazing Sunset! Lovely to have the animals around. Great breakfast included with the room. Dinner was available for guests at a reasonable cost and it was very good.

Authenticity & Character
Nice little cottage rooms with fabulous views
Location
Staff
Cleanliness & Comfort
Fosshotel Westfjords
Patreksfjörður

Lovely hotel, beautiful views

Authenticity & Character
Location
The view
Staff
Very friendly staff
Cleanliness & Comfort
Hotel Horn
Ísafjörður

The room was very comfortable. The only downside was it was necessary to walk to a sister hotel for breakfast. This was a very minor inconvenience. We would happily recommend this hotel to anyone visiting Isafjordur

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Husafell Canyon Baths
Iceland

This was as unexpected delight. The Canyon baths are very private (only six guests when we did it). The changing rooms are amazing, and the bathes themselves quite wonderful. The guide was amazing, knew so much about the region, the history of the bathes etc.

Quality of Experience
Guides, Drivers and Staff
Transport
Wildlife and Arctic Foxes tour in Hornstrandir
Iceland

We very much enjoyed the day, but I think it was because there were only 6 guests. The guide mentioned that in busier times they have many more, and that would have diminished the experience. There was some confusion over whether or not lunch was included. Arriving late the night before and departing early in the morning meant it was difficult for us to arrange to bring our own lunch (we brought a pizza that we had ordered the night before). However, the soup, bread and wild mushrooms provided prior to our departure from Hornstrandir was fabulous. We also enjoyed the bonus whale watching on the boat ride over.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rinolda J

Iceland 11 Day Self Drive
Iceland | Sep 23 - Oct 3, 2022

Kathy
Kathy S.
Clovis, CA | Reviewed on Oct 06, 2022
Thank you Duncan for arranging our 11 day self drive adventure in Iceland. Also, thank you to a local agent, Sigurdur, who provided much needed information when our wifi didn't work. We definitely recommend KimKim to all our friends. Your complete plan was easy to follow and allowed for just the right amount of time to drive from one destination to the next. The hotels were all clean with great beds. All the little things really do add up. We would never have been able to see as... Read more

Thank you Duncan for arranging our 11 day self drive adventure in Iceland. Also, thank you to a local agent, Sigurdur, who provided much needed information when our wifi didn't work.

We definitely recommend KimKim to all our friends. Your complete plan was easy to follow and allowed for just the right amount of time to drive from one destination to the next. The hotels were all clean with great beds. All the little things really do add up. We would never have been able to see as much of Iceland as we did had we planned this self drive trip by ourselves.

KimKim seems to have everything covered and was timely in negotiating our trip plan. Duncan was quick to redo our plan when we added a day and also delayed our departure.

We look forward to arranging another adventure in the future with KimKim.

Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Oct 07, 2022

Thanks so much for your review, Kathy, it was a pleasure working with you. Your positive outlook throughout made it easy, even when things weren't going quite as planned. I wish you and Bob all the best in your future travels!
Duncan

This was a wonderfully organized trip. We wo...
Morocco | Sep 17 - Sep 23, 2022

C
Colleen T.
Boardman, OR | Reviewed on Oct 06, 2022
This was a wonderfully organized trip. We would have never seen as much of the country without KimKim and Original Travels help. Our only negative is that the trip cost more than our requested budget but we could have eliminated some items so that is on us.
Our driver, Ilyace, was the heart and soul of our trip. He was extremely knowledgeable, personable and it was very fun spending long hours in the car with him. He was an excellent driver and we always felt safe with him, even on...
Read more

This was a wonderfully organized trip. We would have never seen as much of the country without KimKim and Original Travels help. Our only negative is that the trip cost more than our requested budget but we could have eliminated some items so that is on us.
Our driver, Ilyace, was the heart and soul of our trip. He was extremely knowledgeable, personable and it was very fun spending long hours in the car with him. He was an excellent driver and we always felt safe with him, even on the crazy one lane, winding roads.
Our guide for the tour in Fes, Hafid, was fine but we felt the emphasis of the tour was to sell us local crafts, not experience Fes. We felt way too much pressure to make purchases.
Hanan, our guide for the Marrakech half day tour and the food tour, was excellent. She was very knowledgeable, kind and we enjoyed spending time with her. She answered many questions about local customs. The food tour was fun as we tried several items we would not have tried otherwise.

Hotel Reviews
Palais des Princesses
Marrakech

Very nice Riad but not as impressive as the others. Location was inside the Medina so very convenient for restaurants and central plaza. Breakfast buffet was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

This Riad was spectacular with very impressive design/interiors. Our room was very large with a separate bedroom and living area. (We noticed many rooms were smaller like a normal hotel room.) There was a rooftop area that we discovered the second night and enjoyed spending time under the stars. The breakfast was fine but they brought out trays and baskets of items, many being types of bread, and we could only eat a small fraction of the food. Seemed very wasteful.

Authenticity & Character
Location
10-minute walk to the Medina once we figured out how to get there.
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

This was the smallest Riad we stayed in and we loved it. The location was central to everything although we would not have been able to find it on our own. A porter met us at the drop off location and we walked 5-10 minutes to the riad. The staff was wonderful. Breakfast was delicious. We enjoyed a couples Hammen at the spa and strongly recommend it. (It was a full body scrub with a very stiff loofa).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inara Desert Camp
Marrakech

This was one of our favorite nights. The Glamping was amazing. We enjoyed the pool, camel ride, fancy (and delicious) dinner in the outdoor tent. The sleeping tent was above and beyond our expectations with shower and bathroom included in the tent and 5 star linens!

Staff
Cleanliness & Comfort
Activity Reviews
Marrakech to Agafay Desert with a Traditional Lunch in the Atlas Mountains
Marrakech to Agafay Desert with a Traditional Lunch in the Atlas Mountains
Morocco

This was actually two separate trips: hiking in the Atlas Mountains and the Camel ride at the hotel. The hiking with a guide was a fun adventure. It was about an hour and a half and we had some great views of the mountains and a waterfall. We choose not to do the Berber Lunch but in hindsight we should have. The camel ride was just as expected, a little corning but so worth it. Got some great sunset pictures that included the camels.

Quality of Experience
Guides, Drivers and Staff
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

We had the same guide, Hannan, for this tour as the previous tour so it was nice to see the friendly face again. We enjoyed trying some new foods that we hadn't tried yet.

Quality of Experience
Food
Guides, Drivers and Staff
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

This tour had a nice variety, beautiful mosque, amazing Palace tour and great overview of the Marrakech Medina including the square.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

As mentioned before, the tour was too focused on trying to sell us 'stuff'. The tile factory and leather tannery were interesting but the sales pitches after were annoying. The carpet showroom was over the top annoying; we didn't actually see anyone working on a rug! It was straight to the salesroom and after saying a dozen times that we weren't interested, they brought out more carpets. I felt so much pressure to buy that I considered a small, 20" x 30" rug until I found out it was $200 US$. I finally got mad and said 'we are done' and we walked out. The rest of the tour was hurrying through the Medina at a fairly fast pace.

Quality of Experience
No sales pressure and a slower pace.
Guides, Drivers and Staff
Transport
Again.... our driver, Ilyace :-)
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

This is a long drive so a stop somewhere is needed. However, the Ruins were only so-so interesting as we have seen many Roman Ruins elsewhere.

Transport
Our driver was amazing for the whole trip.
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Oct 18, 2022
Hi Colleen, Thank you so much for sharing this 5-Stars review with us, we really appreciated it, as we love hearing from our customers and we’re always looking for ways to improve our services. Our staff always do their best to provide the best possible service to our guests and live up to their expectations, and we are glad that this commitment was reflected in your visit. We are, however, sorry to hear about your experience in Fes. I have contacted Hafid and he promised that such a... Read more

Hi Colleen,

Thank you so much for sharing this 5-Stars review with us, we really appreciated it, as we love hearing from our customers and we’re always looking for ways to improve our services. Our staff always do their best to provide the best possible service to our guests and live up to their expectations, and we are glad that this commitment was reflected in your visit.

We are, however, sorry to hear about your experience in Fes. I have contacted Hafid and he promised that such a situation wouldn't take place again. To answer to your note regarding our pricing, kindly note that we certainly value your comments, but we also believe in the value of the service we provide, we invested a lot of time to design a great trip for you, answer your questions, and make the adjustments you have requested any time, efficiently, and quickly. So, we hope you appreciate the value of our service in terms of organizing all the reservations and transportation, providing 24/7 on-the-ground support, and, most importantly, focusing rigorously to provide you with a great overall experience.

Sorry again for any inconvenience and looking forward to having you again in our country.

Best Wishes,
Mohamed

We so loved your assistance and helpfulness i...
Greece | Sep 22 - Oct 5, 2022

B
Barbara C.
Palm Desert, CA | Reviewed on Oct 06, 2022
We so loved your assistance and helpfulness in planning our trip. Your accessibility was greatly appreciated. Always responsive to our questions I’d recommend your services to all our friends
We had some very positive experiences and a few weak ones
Athens
Nolan is a must do restaurant in Athens
Lisa (?) our guide for the Parthenon was excellent. Great knowledge of history
Mykonos
Great hotel and food
The driver from airport was not very helpful almost a bit rude. (Only one)
The...
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We so loved your assistance and helpfulness in planning our trip. Your accessibility was greatly appreciated. Always responsive to our questions I’d recommend your services to all our friends
We had some very positive experiences and a few weak ones
Athens
Nolan is a must do restaurant in Athens
Lisa (?) our guide for the Parthenon was excellent. Great knowledge of history
Mykonos
Great hotel and food
The driver from airport was not very helpful almost a bit rude. (Only one)
The farm to table wine tour was mediocre teeny vineyard and ok food. Would have preferred a different experience
Delos was excellent as was the guide
Paros
Hotel location setting was beautiful. But very removed from everything. This hotel needs to have a car for its stay. The restaurant at the hotel was mediocre as were the rooms. Our guide for Naxos, George was good. Our sunset sail was a C the captain and his family were lovely. However, We didn’t really go very far. We thought we’d see more of the sea The food was a problem. Only cut up fruit for appetizer, boxed wine, and the dinner got really messed up. Misunderstanding? I personally don’t feel it was the polished experience we expected
Santorini
The hotel was a B. The rooms very simple. The restaurant poor and dirty and torn lounge chairs at hotel pool. However the staff were friendly
Our highlight tour was superb with Vasilli(?) his knowledge, friendliness and helpfulness made for a great experience
The catamaran tour was excellent. They knew what they were doing snd also the food was delicious. A great trip
I hope my comments help you with other clients needs. Your company is excellent and we’d highly recommend you to anyone We enjoyed our trip immensely and thank you for all your time. If you need further details please feel free to reach out

Hotel Reviews
Ambassador Aegean Luxury
Santorini

Pretty views but minimal sparse room. Lots of steps to rooms (110). Poor breakfast. Awful lounge chairs at main hotel pool. Dirty and torn. Helpful staff

Location
Poseidon Paros
Paros Island

This hotel has a beautiful location on the beach but far from everything. Rooms were very minimal and sparse Restaurant was ok for breakfast, better for lunch. Poor for dinner No service at all for beach. Only 1 bottle of water for the room for 5 day stay. This is not a 5 star hotel

Location
Beautiful view. Far from everything
Katikies Mykonos
Cyclades Islands, Greece

Great hotel with views. Very good restaurant and very helpful staff

Authenticity & Character
Lots of steps to rooms to be aware of
Location
Staff
Very helpful and kind
Cleanliness & Comfort
The Zillers Boutique Hotel
Athens

Good location spacious room and a nice restaurant for breakfast with view of Parthenon

Location
Staff
Cleanliness & Comfort
Rooms a bit stuffy. Not great ventilation
Activity Reviews
Morning Catamaran Caldera Cruise
Morning Catamaran Caldera Cruise
Santorini

Perfect day. Very professional crew, good food and wonderful experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local Transfer in Santorini
Greece

Poor English speaking driver. Couldn’t communicate with him

Santorini Highlights with Wine
Santorini Highlights with Wine
Greece

Vasili was our best guide of the trip. Extremely helpful, knowledgeable , friendly and good English. A joy to be with for a day

Quality of Experience
Guides, Drivers and Staff
Transport
Local Transfer in Paros
Paros

Our driver was excellent but cannot recall his name Very helpful and fun

Useful Information
Greece

Paros hotel has a lovely view and beach. But hotel is minimal, far from everything and mediocre food Guests must have a car to see the island

Private Naxos Food & Culture Tour
Private Naxos Food & Culture Tour
Naxos

Very enjoyable way to see another island. George was friendly and knowledgeable

Private Sunset Boat Trip
Private Sunset Boat Trip
Paros

Nice captain and family but disappointing boat experience. Ok food which should have been higher quality. Messed up the dinner and almost didn’t get served. Box wine. Low quality experience

Quality of Experience
Food
Day-Trip to Delos Island
Day-Trip to Delos Island
Mykonos

Excellent experience. Great guide

Quality of Experience
Guides, Drivers and Staff
Farm to Table and Wine Tasting
Farm to Table and Wine Tasting
Mykonos

Not as expected and not suggested for other clients. Wine vineyard so small and not interesting food was ok.

Quality of Experience
Food
Local Transfer in Mykonos
Mykonos

Pu driver was a bit rude

Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens

Lisa was super. Very knowledgeable

Quality of Experience
Dinner in Athens
Dinner in Athens
Athens

Nolan was one of the best eating experiences we’ve had in all our travels

Food
Nolan was incredible.
Guides, Drivers and Staff
Great guides both for quick city tour and Parthenon
Transport
Local specialist: Tasos Mylonas

Last minute holiday in Greece - Amazing and Perfect
Greece | Aug 26 - Aug 30, 2022

jodie
jodie s.
Dallas, TX | Reviewed on Oct 06, 2022
Last minute Greece Holiday - Perfect
My wife and I were on a cruise that ended in Athens. We planned an additional 4 days in Greece. We had never been to Greece, and we didn't know what to do. I was researching some direction, and came upon Kimkim. Upon inquiry, the request was sent to a vetted travel and hospitality company in Athens. Lucky for us, the request landed on Chris's desk. We were putting this together days before we disembarked in Athens. The only thing we knew, is that we...
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Last minute Greece Holiday - Perfect
My wife and I were on a cruise that ended in Athens. We planned an additional 4 days in Greece. We had never been to Greece, and we didn't know what to do. I was researching some direction, and came upon Kimkim. Upon inquiry, the request was sent to a vetted travel and hospitality company in Athens. Lucky for us, the request landed on Chris's desk. We were putting this together days before we disembarked in Athens. The only thing we knew, is that we wanted to spend 2 days in the Peloponnese Nafplio area, and 2 days in Athens, including a Jewish History tour and the Acropolis. The communication between Chris and I was so seamless, and the ideas, were flowing. Chris managed every aspect of our 4 day holiday. Chris arranged the hotel, a driver for us to pick us up at the port, drive to Nafplio, and be available for what we might need. We couldn't have been luckier than to have Andreas with us, laying out the area, giving us information on options, and with Chris, arranged 2 private tours with George to see the ruins at Epidaurus, and the ancient kingdom of Mycenae. Everything was perfect - and I mean perfect. (We are very discriminating travelers). Andreas drove us to Athens to our hotel for the remaining 2 days. Chris once again, did not disappoint, and scheduled our private guide Giota, who is remarkable, fabulous and so knowledgeable. An archeologist and historian who took us to the acropolis at the sunset hour. It was quite hot, but her spirit, her personality and of course the subject matter, just superb. The following day, Giota took us to the Jewish museum, and arranged a private docent tour, and then on to the synagogue. Lots of planning and security was done behind the scenes - but when Donna and I got there, everything was in order.

To conclude - all of my expectations were more than met and were all exceeded. I would not hesitate to plan another trip with Chris, and his company. This is the first European trip post pandemic - and everything was perfect and fantastic. Imagine planning a quick trip days before and having your travel partner, exceed every single expectation. Chris even found time to meet me at my hotel in Athens to welcome me properly. I will be doing more business with Kimkim and with Chris on locations his company works in. What a pleasure and what a treat. Kudos to Andreas, and Giota who treated us like family with professionalism and so much warmth. The last piece was our private transfer to the airport - and that was seamless as well. thank you all so much. Jodie and Donna
Date of experience: September 03, 2022
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Hotel Review
Amphitryon Hotel
Nafplio

Lovely boutique hotel, with fresh and delicious breakfast each morning. Rooms have unbelievable views of the sea - but in terms of decor, and ammenites, somewhat dated. They are still coming back from the pandemic closings, and some spaces were not available yet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Nafplio
Welcome to Nafplio
Greece

We disembarked from our cruise ship, and our driver, and guide Andreas picked us up at the cruise terminal. He drove us to Nafplio (which is about 2 hours), showed us the lay of the land, helped us check into our hotel, and was there to drive us, tour with us, and available each day for whatever we needed. We loved the fact that Andreas was nearby, he is warm, knowledgeable and gave us the freedom to determine what to do and helped us plan a few things. Andreas is a tremendous asset, and we loved getting to know him, as well as totally respecting his professionalism.

Quality of Experience
Guides, Drivers and Staff
Transport
Jewish Heritage Tour of Athens
Jewish Heritage Tour of Athens
Athens

we specifically asked for this portion of our trip. We visited the Jewish museum in Athens. Our guide Giota, arranged this visit. Our private guided tour was perfect. The staff archiologist who worked with us was so knowledgable. SO much history, and presented in a way that everyone could take something away from the experience. From there, we visited a functioning synagogue in Athens. Lots of security and pre planning needed. Worth it all.

Quality of Experience
Guides, Drivers and Staff
Athens Orientation
Athens Orientation
Athens

Our guide Guila arranged for us to visit the acropolis close to when the sun was setting - the golden hour, Though crowded and warm, this was a bucket list sight not to be missed. Have a guide with you for context and history. you will not regret that

Quality of Experience
Guides, Drivers and Staff
Mycenae Guided Tour
Mycenae Guided Tour
Greece
Epidaurus Guided Tour
Epidaurus Guided Tour
Greece

Chris arranged this tour with operator George. Super knowledgable, animated, and made the experience really fun and informative. It is a sight not to be missed

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Oct 07, 2022
Dear Jodie,
I am truly lost for words to express my gratitude towards your wonderful words and your appreciation of our work for your trip. I know it was a very last minute task, and a challenge as well to pull off, bet we did it, also thanks to you and your smooth cooperation with us. Thank you for such a detailed review in all aspects of your trip!
I am very happy that we rose up to that challenge as a team, Andreas, the guides and myself and offered you a truly memorable holiday. I am...
Read more

Dear Jodie,
I am truly lost for words to express my gratitude towards your wonderful words and your appreciation of our work for your trip. I know it was a very last minute task, and a challenge as well to pull off, bet we did it, also thanks to you and your smooth cooperation with us. Thank you for such a detailed review in all aspects of your trip!
I am very happy that we rose up to that challenge as a team, Andreas, the guides and myself and offered you a truly memorable holiday. I am looking forward to plan the next adventure for Donna & yourself, in Greece and/or Italy!
Wishing you all the best and take care!
Warm regards,
Chris

India trip planning. Excellent experience ...
India | Oct 28 - Nov 12, 2022

D
Deborah P.
United Kingdom | Reviewed on Oct 06, 2022

We have had an amazing experience planning our trip to India with Ravi. The itinerary suggested was perfect and met our brief so well. Suggested changes from us were implemented quickly with excellent advice and help from Ravi. Response to messages was alway quick and appropriate. I would thoroughly recommend Ravi and Kimkim for planning your trip.
Thank you Ravi and I hope we can travel to India soon once we have the visa issue sorted.

Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Oct 06, 2022

Dear Deborah,
Glad to read your review. Thank you so very much for your support and we will always be grateful to you. It would be an honor for us to have this continued association with you and fulfill your travel needs whenever you will obtain Indian visa.
In the meantime, I send your way my best wishes.
Kind regards,
Ravi

Granada, Ronda, Seville & Cordoba
Spain | Sep 28 - Oct 5, 2022

G
Gillian M.
Spain | Reviewed on Oct 06, 2022
Susan and I have had a wonderful time exploring Granada, Ronda, Seville and Cordoba, thanks to Martha's professional planning and organising of our trip.
Which place was our favourite? That is very difficult to say, as all four places held something special and are a 'must see'.
We loved the choice of hotels which were all in the perfect location for getting about to see all the sights. We took on some of your recommendations for where to eat which was very helpful.
The guided tours and...
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Susan and I have had a wonderful time exploring Granada, Ronda, Seville and Cordoba, thanks to Martha's professional planning and organising of our trip.
Which place was our favourite? That is very difficult to say, as all four places held something special and are a 'must see'.
We loved the choice of hotels which were all in the perfect location for getting about to see all the sights. We took on some of your recommendations for where to eat which was very helpful.
The guided tours and guides were highly professional and knowledgeable. Without them, we wouldn't have come away from the trip with all the interesting information we received and I don't think a guide book can compete with having a very knowledgeable local guide. If I have to say something, we missed having a guided tour in Cordoba.
The tour taking us through the scented areas of Granada was so special and different and we love the scents we were given at the end - what a surprise!
Many thanks to Marta and Karenina who were there throughout our trip supporting us.
I would definitely recommend KimKim and travel with them again.
With all best wishes,
Gillian Mitchell

Hotel Reviews
Hotel Montelirio
Ronda

Beautiful hotel in style with the surroundings we'd come to visit. Incredible views from my bed of the gorge!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Comfort Dauro 2
Granada

Good, clean place that covers the basics but the lack of regular receptionists was confusing. However, the bar people were super helpful, as was the general manager, who provided us with a picnic because we had to miss breakfast one day!

Authenticity & Character
Location
Access to public transport
Staff
Very nice once located
Cleanliness & Comfort
Super clean
Sacristía de Santa Ana
Seville

A converted church with lovely features and atmosphere. We had a patio off our roo which was a real bonus. Breakfast was the best of all hotels as it wasn't your usual breakfast buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Train Seville to Córdoba, Self Guided Visit of Córdoba, Train Córdoba to Seville
Train Seville to Córdoba, Self Guided Visit of Córdoba, Train Córdoba to Seville
Spain

Cordoba is beautiful, but I think we missed quite a lot as this was a self guided tour, so I would definitely recommend a guided tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

Teresa was our guide and she brought the history of the areas of Seville alive. She told and showed us so many little details we would never have found out ourselves. She is highly knowledgeable about her home city.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Walking Visit of Ronda
Guided Walking Visit of Ronda
Ronda

Our guide Jose Antonio was extremely knowledgeable about his home town. Beautiful place and so much to see. Spectacular views.

Quality of Experience
Guides, Drivers and Staff
Transport
Spanish Cooking Experience
Spanish Cooking Experience
Granada

So much fun and our cookery teacher Rocio was so knowledgable about local produce and where to eat and shop. I will definitely try some of the recipes myself.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

This was an amazing tour - not to be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Granada Through Its Scents
Guided Visit of Granada Through Its Scents
Granada

I loved this tour. It was different and our guide was excellent and we were presented with a box of different scents.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Oct 06, 2022

Hi Gillian, thank you so much for taking the time to post this review and for your feedback which I will make sure to forward to our team of local guides, who were very happy to show you around Andalusia. I will contact the hotel to check about the reception schedules, as they never mentioned they have reduced staff at the moment. I am happy to help with your other adventures in Spain in the future! Best, Marta

The trip was amazing my favorite part was th...
Indonesia | Sep 16 - Sep 30, 2022

R
Rashuad K.
Iraq | Reviewed on Oct 06, 2022
The trip was amazing my favorite part was the Munduk Plantation Resort. It had an amazing view. My personal driver was also very nice and always on time. Read more

The trip was amazing my favorite part was the Munduk Plantation Resort. It had an amazing view. My personal driver was also very nice and always on time.

Hotel Reviews
La Joya Biu Biu Resort
Jimbaran

Besides the Munduk Plantation Resort, This was an amazing hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Private cruise trip in Komodo National Park
Labuan Bajo, Indonesia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Puri Santrian
Denpasar

The hotel is Nice because it’s right next to the beach. But the rooms are very outdated

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Munduk Moding Plantation - CHSE Certified
Gobleg

This is probably one nicest and best hotel I stayed at. The view from the infinity pool was amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adiwana Bisma
Kabupaten Gianyar, Bali
Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Moksha Eco Friendly Boutique Resort
Tabanan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit Bali's Most Beautiful Beaches & Explore Uluwatu Temple
Visit Bali's Most Beautiful Beaches & Explore Uluwatu Temple
Jimbaran, Bali
Quality of Experience
Guides, Drivers and Staff
Transport
Komodo Cruise Day 3
Komodo Cruise Day 3
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Komodo Cruise Day 2
Komodo Cruise Day 2
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Komodo Cruise Day 1
Komodo Cruise Day 1
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience Ubud VW Safari Car Tour
Experience Ubud VW Safari Car Tour
Ubud, Bali
Quality of Experience
Guides, Drivers and Staff
Transport
Travel from Munduk to Ubud via Jatiluwih Ricefield & Batukaru Temple
Travel from Munduk to Ubud via Jatiluwih Ricefield & Batukaru Temple
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Free Day - Munduk
Free Day - Munduk
Munduk, Bali
Quality of Experience
Guides, Drivers and Staff
Transport
Banjar Hot Springs
Banjar Hot Springs
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Aling Aling Waterfall- short trek
Explore Aling Aling Waterfall- short trek
Munduk, Bali
Quality of Experience
Guides, Drivers and Staff
Transport
Travel from Tanah Lot to Munduk via Taman Ayun Temple and Pupuan Road
Travel from Tanah Lot to Munduk via Taman Ayun Temple and Pupuan Road
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alisha Estevez
Alisha
Alisha Estevez
Local specialist in Bali | Replied on Oct 10, 2022

Thank you very much Rashuad!

I am very happy that you could enjoy your trip :-)

Well thought out travel itinerary with lots o...
Vietnam | Sep 16 - Sep 29, 2022

P
Piers J.
United Kingdom | Reviewed on Oct 06, 2022

Well thought out travel itinerary with lots of variety, a few minor mistakes in the detail, however the organisation, the tour guides and the activities were all outstanding!
Loves Hanoi, Pu Long, Ha Long Bay and Hoi An. Ho Chi Minh City was a very different experience and a great place to be as well.

Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Oct 21, 2022

Dear Piers,
Thank you so much for leaving us such a detailed review. We are so happy to hear that you have enjoyed your trip. Thank s again for yourchoosing us for this trip to Vietnam! I hope to see you on the next vacation to south-east Asia.

Best regards,
Camellia

Yay Kimkim!!!
Costa Rica | Aug 1 - Aug 10, 2022

Sherrie
Sherrie D.
Los Angeles, CA | Reviewed on Oct 05, 2022
We were so pleased with how easy it was to book our trip w/KimKim. Loved how it was all done online, easy breezy. Our guide, Olman, was so responsive and quick to make adjustments as requested. He curated the perfect trip for our family of 4 (two kids 10 and 7), and when my son had an unexpected accident, they were SO incredibly helpful and accessible at all hours. Day 1: Arrived late night into SJC and as promised our ride was ready and waiting to take us to our hotel, The Radisson, not... Read more

We were so pleased with how easy it was to book our trip w/KimKim. Loved how it was all done online, easy breezy. Our guide, Olman, was so responsive and quick to make adjustments as requested. He curated the perfect trip for our family of 4 (two kids 10 and 7), and when my son had an unexpected accident, they were SO incredibly helpful and accessible at all hours.

Day 1: Arrived late night into SJC and as promised our ride was ready and waiting to take us to our hotel, The Radisson, not too far from the airport. Perfectly adequate for an overnight stay. We literally just slept. Hotel breakfast was meh, but again adequate.

Day 2 (sorry, it's long, but relevant): Radisson hotel breakfast was just meh, but fine. Our driver was ready and on time for the 4 hour drive to Puerto Viejo. Note that the drive feels LONG. Much of the road is under construction so it isn't particularly pretty, and because there are so many trucks, the fumes were annoying. We were so excited to reach our hotel, Le Cameleon, which was lovely. Very boutique, though we weren't so thrilled with the service of the one young woman that seemed to always be working the front desk. So unhelpful. I really wish I could remember her name. Never smiled. Never followed through when we made a request (a box of tissue in our room, that the hotel jacuzzi be turned on..). Because our room wasn't ready when we arrived, we went to the hotel restaurant on the beach which was very pretty, but VERY SLOW, so plan accordingly if you have a tour to catch. We weren't actually able to eat our breakfast the next morning, because our driver was on-time and breakfast (despite having a reservation 90 minutes before our pick up time), had to be packed to-go. Anyway, back to today and our unfortunate incident. The restaurant had aerial trapeze ribbons freely dangling from the trees (they offer lessons), which many children were playing on, so of course our kids joined in. Moments later, our son fell HARD from the ribbons and as we found our later, he broke his collarbone. No one from the restaurant acknowledged the injury or helped in any way. The woman at the fort trek was SO unhelpful when we asked about a doctor. She have us a business card and said that they "may or may not be open." Didn;t offer to call or anything, while my son is sitting there in pain, saying he's going to throw up and sweating profusely. She eventually burdened herself enough to call a taxi for us. While there are private doctors in Puerto Viejo, the only doctor open did not have an x-ray machine, so after being seen by him, we drove 90 minutes into Limon via taxi to be seen at the public hospital. BUT, here's where KimKim was great! I called them to find out what would happen if we needed to cancel our trip which had only just begun. They were SO nice and reassuring, They offered to translate with the doctors at the hospital (apparently there aren't many English speaking doctors at the public hospitals) and assured us that IF we needed to cancel that they would help us to reschedule or get refunds. Fortunately, his injury did not require cancellation, but we did have to alter some of the activities in our itinerary, which they happily did, still taking our interests into account. When we finally returned to the hotel, there was ONE bright light--a young man named Daniel that was SO helpful and concerned. He checked in on us for the rest of our stay and was so kind to our son. Thank you Daniel!

Day 3: Believe it or not, our son was a total trooper and wearing his sling, we were able to do the Hike at Cahuita National Park. A MUST DO. We saw SO many animals (boa contrictor, golden viper, howlers monkeys, golden orb spiders everywhere, sloths, very curious raccoons). Be sure to eat a great breakfast, bring water, snacks and a swim suit. It's a long hike and comes with a late lunch so snacks are good.

Day 4: Jaguar Nature Preserve. Super cool experience. Up close and personal and the volunteers are really knowledgable. Go and support a good cause. Oh, when we arrived, they had our reservation, but said they never received payment. I immediately called KimKim and they immediately called the preserve and it was cleared up within moments. This was the only scheduling snafu we encountered. After the tour of the preserve, our driver picked us up at the hotel for the FIVE hour drive to Arenal and The Springs hotel. OMG, did we NEED this beautiful hotel after the stressful injury and all of the driving. It was just stunning. Five-star all the way.

Day 5: Picked up early from the hotel and headed for a boat cruise. This wasn't;t on our original itinerary, but the La Fortuna waterfall hike was out of the question given our sons injury. It actually worked out great. The boat was lovely and again, SO many animal sightings. Monkeys, Caiman, Basilisk lizards, etc.

Day 6: Just enjoyed THE Springs. Needed this relaxation day for sure. Tropical drinks, beautiful hot springs and a stunning volcano. Be sure to go down to the Adventure Center and soak in those Springs. It was a total highlight.

Day 7: On our way to Montverde Lodge and Spa via van, boat, and van again. Pretty cool. The Lodge was great, though several areas are under construction. We LOVED the mid-century modern architecture in the middle of the rain forest. Even if you don't stay at the Lodge, PLEASE do yourself a favor and eat at the restaurant. My husband is a chef and total foodie (so complains alot), but this place was INCREDIBLE. We usually stay away from the hotel restaurants and try to eat more locally, but this place was killer! If you do stay at the Lodge be sure to have breakfast in the Orchid room. So pretty. Here we did a night hike. Didn't get so lucky with the animal sightings, but it's still pretty cool to hike through the rainforest at night.

Day 8: Zip lining, butterfly garden and sloth sanctuary all in one place. This was one of our favorite days. Getting up close with the sloths was a highlight and the zip lining was a kid favorite. My son was even able to go with his sling, they just had a guide accompany him, which was great. The lunch at the restaurant was also pretty delicious.

Day 8: Sadly back to San Jose and the Hampton Inn. We arrived in the early afternoon so we had some time to explore San Jose. The hotel is directly across the street from the airport, so a super convenient option.

All in all, we really loved our trip to Costa Rica and HIGHLY recommend using Kimkim to plan. They were so easy and so helpful. Our guide was fantastic. Thank you OLMAN (and sorry it took me so long to finally write a review ;-)!!!

Hotel Reviews
Monteverde Lodge & Gardens
Monteverde

The lobby is just gorgeous. That mid-century modern vibe in the rainforest is just too cool. Plus, it's walking distance to town, which is great. Best part of this hotel--the restaurant. OMG!!! We usually like to eat away from the hotel to really get local, but the food was just too good. The cocktails were amazing, the ambiance, the service. Please stop in for a meal or a drink even if you aren't staying at the hotel. The only reason we deducted a star was because there is construction going on (including around the pool).

The Springs Resort & Spa at Arenal
La Fortuna

Just do it!!! It's everything that you hope it will be and more. The staff are so friendly and helpful. The restaurants are pretty darned good. The amenities are awesome. The rooms are spectacular and the beds are SO comfy. The hot springs near the hotel are wonderful, but be sure to go down to the Adventure Center to explore the hot springs down below which are scattered throughout the rainforest. So relaxing! Be sure to reserve a full day just to explore and enjoy the hotel with no other tours/activities planned. You need it!

Authenticity & Character
Location
You're in the middle of a rainforest, with a stunning volcano view and hot springs scattered all around. What's not to love?
Staff
Everyone was so happy and helpful. Always smiling and ready to help with any needs.
Cleanliness & Comfort
Those beds!!! I actually took picture of the linens so I can try to find them at home.
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Oct 06, 2022

Hello Sherrie,

Thanks a lot for your detailed review, it helps us to continue improving our services!
I am so happy to know your family had a terrific time in Costa Rica.

Let's hope this was not the last time you visit us!

Pura Vida,
Olman

Rebecca helped make our vacation stress free....
Greece | Sep 18 - Oct 1, 2022

Lindsey
Lindsey F.
Sacramento, CA | Reviewed on Oct 05, 2022

Rebecca helped make our vacation stress free. She was accommodating and very responsive. We had an amazing time in Greece! Loved our guides Theo and Nico in Athens! All of our drivers and tours were right on time too which we really appreciated. I will be using Kim Kim again very soon!

Local specialist: Rebecca Skevaki
Rebecca
Rebecca Skevaki
Local specialist in Greece | Replied on Nov 15, 2022

Dear Lindsey, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next trip to Greece. Until then, take care!
Rebecca and the GrecianLux Team

Our Croatia Trip made Perfect by Robi!
Croatia | Sep 17 - Oct 4, 2022

Donna
Donna W.
Canada | Reviewed on Oct 05, 2022
My husband and I chose the 17 day self guided Best of Croatia Tour, and it was a fabulous itinerary customized by Robi. We have really appreciated all of the patience that Robi has shown us throughout this process (since it initially was scheduled for Fall of 2020. Throughout the pandemic lockdown Robi and I kept in touch, and he never pressured us at all to book, but was kind and understanding of our desire to come when we felt it was the right time.
Our trip was outstanding and we felt...
Read more

My husband and I chose the 17 day self guided Best of Croatia Tour, and it was a fabulous itinerary customized by Robi. We have really appreciated all of the patience that Robi has shown us throughout this process (since it initially was scheduled for Fall of 2020. Throughout the pandemic lockdown Robi and I kept in touch, and he never pressured us at all to book, but was kind and understanding of our desire to come when we felt it was the right time.
Our trip was outstanding and we felt that we really did experience "the Best of Croatia". Robi's suggestions for our itinerary were excellent. We liked starting in Zagreb, the capital, and appreciated our tour of the highlights of the capital city with Bruno, who was so passionate about his country! Part of the excitement of traveling for us is learning about the history and getting a glimpse into the culture, and Bruno did that! We were happy that Robi suggested to drive to the north of Croatia to visit the Trakoscan Castle - I loved how the furniture is still set up in their place and you can almost imagine how it was back in the 14th century! Also we were happily surprised at the beautiful highways that Croatia has, they are all so pristine and it was a pleasure to travel on them. We also appreciated the GPS that Robi made sure was in our rental.
We adored Istria and indeed it did remind us of Tuscany, so lovely. The little towns of Groznjan was super cute, as was Motovun. Porec was gorgeous and we will always remember the delicious seafood meal we had at Konoba Aba!
Plitvice was a highlight - I am so happy that Robi booked our accommodation near the park entrance the night before, as we were almost the first to enter the park, and seeing those stunning waterfalls almost by ourselves was just the best. We can understand how busy the park gets later on in the day or in the summer months, and it would have been a lesser experience, had we gone when it was crowded-it was perfect.
Each day was planned perfectly by Robi, with so much thought and consideration. He would send us pins each night for the following day, and so we were able to navigate the driving part all so well, and did not have to use data (which Robi taught us)!
There were so many highlights along the way - we loved the city of Zadar - it is full of character, and it is so beautiful, with the sea organ providing a wonderful ambience-just loved it!
Robi also placed us in accommodation right at the gates of Krka - he suggested we catch the first boat and we did-Krka is simply breathtaking!! The power of those waterfalls in incredible. We enjoyed the best Sea Bass of our lived in Skradin at Konoba Dalmatino.
We left our rental car in Split. Robi arranged for a walking tour of Split and it was a fantastic tour of the Diocletian's Palace.
Next we took the ferry to Hvar. This was our favorite island. It had a good "vibe", and we did not even party there (they call it the party island). It is just a gorgeous Medieval town, with quaint alleys full of little shops and restaurants. Robi booked "The DeVecchi Rooms" - our favorite-absolutely adorable, and again, the perfect location for walking everywhere. We took a beach day on Hvar at Ponkoji Dol Beach - you can walk from Old town-stay on the sea wall, don't follow Google maps-the walk on the sea wall is so pretty and the beach is lovely!
Then off to Korcula, another island with lots of vineyards, and a few beaches. We did a bike and wine tour here, and loved every minute of it.
Robi arranged for the driver, Goran, to pick us up in Korcula, take us on the car ferry to the Peljasic Peninsula, where we embarked on the BEST, most BREATHTAKING bike ride of our lives, along the coastline of the peninsula. Goran also took us to an amazing Vineyard where we sampled a few delicious red wines. This day was a definite highlight for us! And from there Goran drove us to Ston, where we walked the walls and had yet another seafood feast at Konoba Bakus-delicious!
Goran picked us up from Ston the next morning and onto our last stop-Dubrovinik. This walled city does not disappoint - it is jaw dropping!! We were not big fans of Split, but we LOVED Dubrovinik. The wall is incredible, and the stories from Antea, our walking guide in Dubrovnik were fascinating. Antea is a true local and she shares her very personal understanding of the history of Dubronik-one of the most interesting and cool cities you will ever see. We walked to another amazing beach, and the accommodations Robi arranged for us in Dubrovnik were perfect.
Frankly, this trip was faultless, because of Robi's attention to every detail. He is very hands on, and will communicate with you daily, in case there is anything you need. If you want to have someone plan and organize the best trip to get to know Croatia, you must book Robi-he is kind and considerate and so generous with his time - he went above and beyond and always says that his happiness comes from making his customers happy - how can you beat this? Thank you a million times Robi!

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Oct 11, 2022

Hi Donna,

thank you very much for your thorough review and feedback.
I am happy to hear you recognized hard work and the fact I care for everyone to be happy!
Thank you very much for visiting Croatia and for using our services! It is pleasure to hear you had a nice time, and that trip was a good fit! :)

Sending many regards from Croatia!

Best

Robi

Robbi was amazing and went above and beyond a...
Croatia | Sep 17 - Oct 4, 2022

S
Steve S.
Canada | Reviewed on Oct 05, 2022
Robbi was amazing and went above and beyond anything we expected. Read more

Robbi was amazing and went above and beyond anything we expected.

Hotel Reviews
16 Lakes Hotel
Rakovica

Room was nice and staff great but no heat and hot water or internet working

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Apartment Zicara
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sorgo Palace
Ston
Authenticity & Character
Location
Staff
Cleanliness & Comfort
M&J central suits
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Devecchi rooms
Hvar
Authenticity & Character
Location
No
Staff
Cleanliness & Comfort
Hotel Marul
Split
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Pasike
Trogir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skradinski buk
Skradin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Teatro Verdi Boutique Hotel
Zadar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dua Residance
Poreč
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Bells Bead and Breakfat
Zagreb

Not quite as good as expected. Breakfast was very good but room was not up to par.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room needs to bevupdated
Activity Reviews
Zagreb - Departure
Zagreb - Departure
Zagreb

Great driver and hotel was amazing. Thanks so much for a great trip and would highly recommend using your services. Cheers!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Leisure day in Dubrovnik
Leisure day in Dubrovnik
Dubrovnik

Great tour of city and later a good beach day.

Quality of Experience
Guides, Drivers and Staff
Transport
Dubrovnik Old Town and the City Walls
Dubrovnik Old Town and the City Walls
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Korčula island
Explore Korčula island
Korčula
Quality of Experience
Guides, Drivers and Staff
Transport
Korčula
Korčula
Hvar
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Hvar and neighbouring islands VIS( tour) and Biševo
Explore Hvar and neighbouring islands VIS( tour) and Biševo
Hvar
Quality of Experience
Guides, Drivers and Staff
Transport
Hvar island and town
Hvar island and town
Hvar
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Split & Diocletian's palace
Explore Split & Diocletian's palace
Split
Quality of Experience
Guides, Drivers and Staff
Transport
Krka National Park -Trogir
Krka National Park -Trogir
Skradin
Quality of Experience
Guides, Drivers and Staff
Transport
Zadar - Šibenik - Skradin
Zadar - Šibenik - Skradin
Zadar
Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Plitvice Lakes National Park and visit to Zadar
Exploring Plitvice Lakes National Park and visit to Zadar
Plitvice Lakes
Quality of Experience
Guides, Drivers and Staff
Transport
 Rovinj and Pula
Rovinj and Pula
Poreč
Quality of Experience
Guides, Drivers and Staff
Transport
Inland of Istria - towns on hills and truffle country-
Inland of Istria - towns on hills and truffle country-
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Zagorje region and castles visit and Zagreb overnight
Zagorje region and castles visit and Zagreb overnight
Zagreb
Quality of Experience
Guides, Drivers and Staff
Transport
Foodie Tour Zagreb
Foodie Tour Zagreb
Zagreb
Quality of Experience
Guides, Drivers and Staff
Transport
Zagreb - Arrival Day & Sightseeing
Zagreb - Arrival Day & Sightseeing
Zagreb
Quality of Experience
Guides, Drivers and Staff
Transport
Pelješac penisula and Ston- triple atraction - from Korčula
Pelješac penisula and Ston- triple atraction - from Korčula
Korčula

Gorman was amazing and really enjoyed our bike ride and wine tour with him. Very knowledgeable and great guy who shared a lot of insight to area and expertise on the wine and life in this area.

Quality of Experience
Guides, Drivers and Staff
Transport
Goobye Dubrovnik- flight to Zagreb and Zagreb free day
Goobye Dubrovnik- flight to Zagreb and Zagreb free day
Zagreb
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Oct 10, 2022

Hi Steve,

thank you very much for your feedback!

I am happy to hear you had a good time and that I was able to help.

Many regards from Croatia!

Best

Robi

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