Kimkim Trip Reviews

4.8
Based on 19,263 ratings
Read 19,263 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Magical Morocco!!
Morocco | Feb 18 - Feb 26, 2023

M
M E.
Portland, OR | Reviewed on Mar 03, 2023
We had a delightful week with Original Travels in Morocco. Recommendations from Said and Abdellah were spot on and we got the most out of our time there! Read more

We had a delightful week with Original Travels in Morocco. Recommendations from Said and Abdellah were spot on and we got the most out of our time there!

Hotel Reviews
Hotel Odyssee Center
Casablanca

First night in Morocco -- comfortable bed to sleep in, very pleasant breakfast buffet. Close to the medina for a brief wander.

Location
Casablanca is such a big city, this was a fairly safe neighborhood to walk off our jet lag.
Cleanliness & Comfort
Best bed!
Palais Sebban
Marrakech
Authenticity & Character
right around the corner from the authentic local hammam, and the staff at Palais Sebban told us how to use it!
Location
Great location just inside the medina, a short walk from the J'ma el Fna
Staff
The most accommodating, friendly staff -- they really made us feel like family.
Cleanliness & Comfort
Rooms were so beautiful, the different terraces, lounges, and patios were so lovely and comfortable. Blankets to curl up with and read a book on a sofa with the fountains sound playing in your ears!
Kasbah Titrit
Ait Ben Haddou

The artwork was exciting, the setting picturesque and dramatic. The food and staff were magnificent. Best hotel meal of the trip -- the plates just kept coming and everything was more beautiful, fragrant, and delicious than the last!

Authenticity & Character
Location
A little remote -- but the kids got to play some soccer with the local talent
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

The most beautiful hotel we stayed at -- although it's a competition with the Palais Sebban for my kids. Such a lush, gentle way of living, truly the highlight of our trip!

Authenticity & Character
the extensively renovated and adjoined riads that made up Riad Salam Fez were so beautiful and ornate. The fountains, the tile work, the woodwork, the furniture, the lighting, and the retractable roof!!
Location
In the medina -- but not too far from the road!
Staff
We had very friendly and helpful wait staff and concierge/front desk staff who made us feel welcome and part of their "family!"
Cleanliness & Comfort
Breakfast, tea, dinner, all super high quality and prepared with care. The rooms were clean and comfortable and they had babuches for us to wear as well!!
Tiziri Luxury Camp
Merzouga

The crew here at Tiziri camp were so hospitable! We learned about the Amazigh/Berber people and about the desert geology too! My teens were delighted to meet other kids and go star gazing together!

Authenticity & Character
charming hosts, shared with us stories about the desert and the people who originally occupied the land
Location
Remote enough... but not too far from civilization.
Staff
Music at the fireside!
Cleanliness & Comfort
Eco friendly lodge, warming blankets (the Sahara is cold in February!)
Activity Reviews
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

We rode camels across the dunes and took photographs in the sunset. We made memories and experienced something very different from our daily lives. We got a window into the lives of people just like us, who live in a place very different from where we live.

Quality of Experience
Guides, Drivers and Staff
We spoke with the staff -- the camels were well cared for, rested and appeared healthy. They are managed by a local Berber family and help maintain the sustainability of the camp experience
Transport
It's a camel -- this is what you get! You're really far off the ground!
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

We definitely left our comfort zone on this one!! We had been in Morocco for 9 nights already and thought we had tasted everything -- boy were we wrong! From street vendor pomegranate juice to Harira on the street corner, spicy tea in the J'ma el Fna and a trip to every souk (olives, pastries, candied nuts, the butcher souk) I think we did it all! Be sure to see where the bread is being baked, the subterranean oven where the lambs are roasted, and the Tanjia as well as the Tajine. We enjoyed Chebakia, the best donuts (Sfinges) in Marrakesh, and dates, dates, and more tasty dates!

Quality of Experience
Food
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 23, 2023

Hi M. Ehsan,

We're delighted to hear that you had a delightful week exploring Morocco with Original Travels. It's always great to receive feedback from satisfied clients, and we're glad that our recommendations were spot on, allowing you to make the most of your time in Morocco. It's fantastic to know that you had a great experience, and we hope to have the opportunity to welcome you back to Morocco for another memorable trip in the future.

Thank you for sharing your experience, and we appreciate your recommendation of Original Travels.

Regards,
Abdel

16 Day Thailand Grand Tour
Thailand | Feb 9 - Feb 24, 2023

C
Cindy A.
Canada | Reviewed on Mar 03, 2023
Bangkok: Ramada Plaza Menam Riverside = great, modern highrise hotel, excellent breakfast buffet.
Guide for Bangkok and River Kwai (4 days) = Chanphen ("Toon") was EXCELLENT.
Favourite Bangkok sites = ride in Bangkok Canal and Night Food tour by TukTuk. The food and flower markets were very interesting. The palaces and temples were beautiful BUT were maybe too much to see in 2 days.
Less favourite things = Asiatique Shopping Complex was disappointing as many shops had not reopened after...
Read more

Bangkok: Ramada Plaza Menam Riverside = great, modern highrise hotel, excellent breakfast buffet.
Guide for Bangkok and River Kwai (4 days) = Chanphen ("Toon") was EXCELLENT.
Favourite Bangkok sites = ride in Bangkok Canal and Night Food tour by TukTuk. The food and flower markets were very interesting. The palaces and temples were beautiful BUT were maybe too much to see in 2 days.
Less favourite things = Asiatique Shopping Complex was disappointing as many shops had not reopened after the pandemic. The weekend market is definitely not something I would recommend. The items were junky and the shops were all repetitive. We WERE lucky to have lunch at Guay New Kua Gai restaurant - Michelin star!

Rom Hub Train Market was interesting to see but the Taka Floating Market was even better!
The long tail boat ride to the River Kwai Jungle Rafts Floating Hotel was very scenic.
River Kwai: The Floating Hotel was rustic, quiet and good for a short stay. Not much to do there. We were there 2 nights. Our visit to the lava cave was a welcome activity away from the resort.
The food was very good.
Returning to Bangkok - The Bridge, museum , and cemetery on the River Kwai were "must see" historical sites.

Chiang Mai: Rimping Village Hotel (3 nights) had wonderful rooms and breakfast buffet.
Our very best excursion was to the elephant sanctuary. We did not want to leave!
The white water rafting that followed was a fun adventure. It was not a physical challenge yet had some thrilling moments.
Our guide for our remaining time in Chiang Mai and Chiang Rai was Jeda. She was also EXCELLENT.
Doi Inthanon National Park was not a "must see". It was not a hike but a stroll and rather unremarkable.
The pagodas and gardens were lovely but it was a long way to go for just that.

The Thai cooking class at Bann Hong Nual was a highlight. Even the two males in our group had fun. Umporn, our instructor, was very lovely and engaging. We would do this again.

Chiang Rai: Imperial River House (2 nights) = very nice rooms and great buffet breakfast.
We stopped at more temples and pagodas on our drive to Chiang Rai. Our interest was waining by then...until we visited Was Wrong Khun (aka The White Temple) was absolutely stunning. It was a "must see".
The visit to the tea plantation was interesting. The visit to Doi Mae Salong , Chiang Saen, and The Golden Triangle were unremarkable.

Krabi: Peace Laguna Resort (4 nights) = a rather run-down hotel. The rooms were not clean and the linens were stained and old. The most disappointing accommodation in all. Fortunately, the breakfast buffet was good.
Phi Phi Island Excursion was not good. Hoards of people in the water and on the island "walk". We would not recommend this.
The Rain Forest Discovery Tour did not meet our expectation. The rainforest, pools and waterfalls were not much to see. The Tiger Cave Temple on our way back to the hotel was ok but not a highlight.
Krabi was a busy beach resort city which is great if you simply want to sit by a pool or go to the beach. Many good restaurants.
We had a great mix of activities and thoroughly enjoyed Thailand.

Hotel Reviews
Peace Laguna Resort
Krabi

not clean and was run down

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rimping Village Chiang Mai
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
River Kwai Jungle Rafts Floating Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ramada Plaza by Wyndham Bangkok Menam Riverside
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Supi Prach-Umpai

Gary did an amazing job planning and organizi...
Australia | Feb 14 - Mar 2, 2023

C
Charlie S.
Los Angeles, CA | Reviewed on Mar 03, 2023
Gary did an amazing job planning and organizing our trip!!!
We got where we wanted to go, we saw what we wanted to see, logistics were perfect- actually amazingly so, locations of accommodations were unbeatable, and the timing sequencing of our itinerary was excellent!!!!
Read more

Gary did an amazing job planning and organizing our trip!!!
We got where we wanted to go, we saw what we wanted to see, logistics were perfect- actually amazingly so, locations of accommodations were unbeatable, and the timing sequencing of our itinerary was excellent!!!!

Hotel Reviews
Clarion Suites Gateway
Melbourne

Limited staff, no food or coffee available. Very tired, old hotel but excellent location!

Hyatt Regency Sydney
Sydney

Great staff, room and location!

Mercure Resort Hunter Valley Gardens
Pokolbin

A little tired! Very cool grounds, bar and restaurant. Staff were great except for receptionist

Sails Port Macquarie - By Rydges
Port Macquarie, NSW

Excellent ambiance!

Byron Bay Hotel & Apartments
Byron Bay

Very cool spot, great location!

Quality Hotel Melbourne Airport
Tullamarine

Small room, but great staff, bar, and restaurant

Waves Port Campbell
Port Campbell

Incredible room, amenities and staff!

Desert Gardens Hotel
Yulara
Cleanliness & Comfort
Discovery Kings Canyon Resort
Petermann

Dining is limited and the food sucked

Desert Palms Resort
Alice Springs
Amora Hotel Jamison Sydney
Sydney
Activity Reviews
Clearview Glassboat Cruises Dinner Cruise
Clearview Glassboat Cruises Dinner Cruise
Sydney

We skipped this event . It was supposed to be a 3-hour dinner cruise but was actually a one- hour sunset cruise that was scheduled to get back well before sunset. Boat also looked crowded and uninviting!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Rocks Walking Tours
The Rocks Walking Tours
Sydney
Drop Off Your Rental Car in the City
Drop Off Your Rental Car in the City
Australia

Challenging to find the drop off spot/parking space.

Explore the Blue Mountains - Scenic World
Explore the Blue Mountains - Scenic World
Australia

Total bust! Directions were unclear! Still.no idea what we were supposed to do.

Uncork the Hunter Full Day Tour
Uncork the Hunter Full Day Tour
Australia

Too long, got tired of ta s ting the same wine and hearing the same story. Driver and host at Two Fat Blokes was great, excellent guide!

Melbourne Lanes and Arcades Tour
Melbourne Lanes and Arcades Tour
Melbourne

Highest kudos to the guide and experience! One of the highlights of our trip.

Drop Off Your Rental Car at the Airport
Drop Off Your Rental Car at the Airport
Australia

Easy, no problem

Sounds of Silence Dinner
Sounds of Silence Dinner
Australia

Did not go, Wind storm created what we thought would be a miserable experience

Uluru Astro Tour
Uluru Astro Tour
Uluru

Did not go, to late after a long day!

Pick up your rental car at Cairns for your trip to Undara
Pick up your rental car at Cairns for your trip to Undara
Canberra
Local specialist: Gary Topic
Gary
Gary Topic
Local specialist in Newcastle, Australia | Replied on Mar 12, 2023
Hi Charlie,
Thank you for your kind and fair review. It will help us to make improvements in future trips. I just want to address a few things. The hotels Desert Palms in Alice Springs and Clarion Suites in Melbourne were added to stay within your budget requirements, however I am a little surprised that you only rated them at 2 out of 5. Please message me through our usual message system to expand on your thoughts about these. It sounds like we should perhaps avoid using these in future. I...
Read more

Hi Charlie,
Thank you for your kind and fair review. It will help us to make improvements in future trips. I just want to address a few things. The hotels Desert Palms in Alice Springs and Clarion Suites in Melbourne were added to stay within your budget requirements, however I am a little surprised that you only rated them at 2 out of 5. Please message me through our usual message system to expand on your thoughts about these. It sounds like we should perhaps avoid using these in future. I am also disappointed with your score for Desert Gardens at Uluru, as this is supposed to be quite an upmarket property. Please feel free to expand on this scoring as well. Apologies for the lack of details for Scenic World. We have not had this feedback before, so it was not on our radar. I will be sure to add additional notes for future trips. For your rental car drop off, I had added some very detailed instructions in the 'Daily Schedule' section at the start of your trip plan. Please share any ways in which this could be improved, or do these notes need to appear elsewhere in the trip plan? I am very disappointed about Clearview Sunset Dinner Cruise. This was the first time we have booked with this company, as our usual dinner cruise operator was not available on your travel dates. I will be investigating why this is advertised as a sunset cruise when it clearly is not. Apologies for this and again, we might avoid this one in future.

A perfect Moroccan adventure…
Morocco | Feb 18 - Feb 25, 2023

Thomas
Thomas R.
Huntington, NY | Reviewed on Mar 02, 2023
Yassine did a wonderful job putting together our vacation to Morocco. Our driver, Said, who was with us for the duration was warm, friendly, courteous, thoughtful and made our trip so enjoyable and smooth. An awesome guy! Our two local tour guides in Fes and Marrakech (Mustafa and Abdul, respectively) were fantastic and knowledgeable. The riads that Yassine booked us into were magnificent…one more amazing than the next. The overnight luxury camping in the Sahara Desert was perfect and... Read more

Yassine did a wonderful job putting together our vacation to Morocco. Our driver, Said, who was with us for the duration was warm, friendly, courteous, thoughtful and made our trip so enjoyable and smooth. An awesome guy! Our two local tour guides in Fes and Marrakech (Mustafa and Abdul, respectively) were fantastic and knowledgeable. The riads that Yassine booked us into were magnificent…one more amazing than the next. The overnight luxury camping in the Sahara Desert was perfect and once-in-a-lifetime special. A fabulous trip from start to finish!

Hotel Reviews
Riad Bab Firdaus
Marrakesh

A stunning Riad in the heart of the Marrakech Medina. Very fancy and authentic. White glove treatment from the staff. Welcome tea and snacks, the choice of essential oil scents for our pillows, very spacious room, fantastic toiletries. Super friendly and helpful staff. We also enjoyed excellent spa treatments at their spa.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caravane
Ouarzazate

This riad is super special. One of the nicest overnights we’ve had anywhere. A beautiful place with carefully curated artwork everywhere. Relaxing rooftop lounge, pool, common areas. Super friendly staff. Delicious breakfast. Highly recommended!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxury Camp Chebbi
Merzouga

An amazing experience. The camel ride in and 4x4 ride out were amazing! Our tent was spectacular…plush bed, heater, wifi, usb port, electric lights, heater, toilet, hot water in the shower. Welcome tea and snacks. A fantastic dinner and breakfast. Very friendly staff. Live Berber music by the fire at night. A 10 out of 10 experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa 2
Rabat

A gorgeous Riad. Modern yet authentically Moroccan. Spectacular room. Fantastic breakfast. Wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Mazar Fes
Fes

Amazingly beautiful Riad in the Medina. Nicest staff ever! Delicious breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hammam Visit: Traditional Body Scrub
Hammam Visit: Traditional Body Scrub
Morocco

We didn’t know what to expect and it was really great.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Medina and Historical Sites Of Marrakesh
Exploring the Medina and Historical Sites Of Marrakesh
Marrakesh

Our guide, Abdul, was really warm and knowledgeable and we had an awesome day with him. We feel like we really got to see all the highlights of Marrakech with him and he made sure we had a fantastic day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Overnight in the Sahara Desert with Sunset Camel Ride
Overnight in the Sahara Desert with Sunset Camel Ride
Morocco

Excellent all around. Camel ride was over an hour and stunning. Welcome tea and snacks. Tents are amazing and plush…comfy beds and bedding, wifi, usb ports, electricity, heater, beautiful marble sink, toilet, hot water shower. Delicious dinner and breakfast. The staff was wonderful. Fantastic live Berber music around the fire at night.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring the Imperial City and Medieval Medina of Fes
Exploring the Imperial City and Medieval Medina of Fes
Fes

Mustafa was a fantastic and knowledgeable guide. Very friendly and attentive. We loved our day with him.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Mar 13, 2023

Dear Thomas, Thank you so much for the review! I'm happy to hear that you enjoyed your trip with us and that everything went so great for you both. I'm glad that you connected very well with Said and that you found the tour guides knowledgeable. Merzouga is indeed a very special and unique place so it makes me happy that you overly enjoyed your experience there. Please stay in touch and let us know if you ever decide to return to Morocco :)

Unexpected Morocco
Morocco | Feb 18 - Feb 26, 2023

S
Sandrine W.
United Kingdom | Reviewed on Mar 02, 2023
We just completed a 9 day trip to Morocco and Ali helped us plan our adventure! He was great in changing the itinerary to fit our needs and responded quickly to any enquiries. We started and ended our trip in Marrakesh and honestly wish we had stayed with the original itinerary and ended in Casablanca in order to have visited Fes and Chefchaouen.
The highlight of the trip was the two nights in the Sahara Desert! The camel ride out (optional) was amazing and we were able to enjoy the...
Read more

We just completed a 9 day trip to Morocco and Ali helped us plan our adventure! He was great in changing the itinerary to fit our needs and responded quickly to any enquiries. We started and ended our trip in Marrakesh and honestly wish we had stayed with the original itinerary and ended in Casablanca in order to have visited Fes and Chefchaouen.
The highlight of the trip was the two nights in the Sahara Desert! The camel ride out (optional) was amazing and we were able to enjoy the beautiful sunset. The view of the starry skies will also never be forgotten! The trip was a nice balance of city and off the beaten path. The food is not very varied so be ready to have a lot of tajines and egg omelets! Finally Samir our driver made all the difference! He was very responsive to all our needs. He was able to answer questions honestly about the areas travelled and had great advice on what to do in all the areas visited. Thank you for the once in a lifetime trip!

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Mar 04, 2023
Hi Sandrine, Thank you for sharing your positive experience with us! We're glad that I was able to help you plan your trip and accommodate any changes you needed. We're thrilled to hear that the highlight of your trip was the two nights in the Sahara Desert and that you enjoyed the camel ride and sunset. It's great to hear that the trip provided a nice balance of city and off-the-beaten-path experiences. We're glad that Samir, your driver, was able to make a difference and provide helpful... Read more

Hi Sandrine,

Thank you for sharing your positive experience with us! We're glad that I was able to help you plan your trip and accommodate any changes you needed. We're thrilled to hear that the highlight of your trip was the two nights in the Sahara Desert and that you enjoyed the camel ride and sunset. It's great to hear that the trip provided a nice balance of city and off-the-beaten-path experiences. We're glad that Samir, your driver, was able to make a difference and provide helpful advice during your trip.

Thank you for choosing us for your once-in-a-lifetime trip to Morocco!

Best Wishes,
Ali

Hi Christina , we all had such an amazing tim...
New Zealand | Feb 4 - Feb 23, 2023

S
Sue B.
United Kingdom | Reviewed on Mar 02, 2023

Hi Christina , we all had such an amazing time , so lucky with the weather, we saw some pretty fantastic sights , with a few off beat ones . The guides were equally knowledgeable , a lifetime of memories made. Thank you for your help.
Just have to sort the hundreds of photos and videos taken of all the breathtaking sites seen.

Local specialist: Christina Brockie

5 Star African Adventure!!
South Africa | Jan 6 - Jan 17, 2023

Ashley
Ashley S.
Rancho Cucamonga, CA | Reviewed on Mar 02, 2023
If you thinking about having Elgin Africa plan your trip, stop debating and just do it! I can't say enough about how great the entire experience was. Deb, whose company is Elgin Africa, lives in South Africa and has personal relationships with a lot of the tour companies that we used. She cared deeply about me and my family having an amazing trip, and made sure every detail was perfect. I can only say that there would be no way that we would have had such an amazing, flawless trip without a... Read more

If you thinking about having Elgin Africa plan your trip, stop debating and just do it! I can't say enough about how great the entire experience was. Deb, whose company is Elgin Africa, lives in South Africa and has personal relationships with a lot of the tour companies that we used. She cared deeply about me and my family having an amazing trip, and made sure every detail was perfect. I can only say that there would be no way that we would have had such an amazing, flawless trip without a passionate destination specialist curating every detail for us.

Starting with the planning process, Deb chatted with me on the phone and walked me though a customized itinerary she made for me. I was concerned about my budget, and she modified the trip several times to keep me at my budget, which I very much appreciated. I was in contact the Deb and her assistant before, during, and after the trip. She would even text me late at night and as ask if I enjoyed dinner.

As for the Trip itself Deb planned a 2 week adventure for my family of six. We went on two safaris in Botswana, visited Victoria Falls in Zimbabwe, and spent time exploring Johannesburg. Every part of the trip was amazing. It's almost impossible to pick a favorite section, but if I had to give advice I was say do not miss out on visiting Chobe National Park!

All the accommodations Deb booked for us were beautiful 5 star boutique hotels. I couldn't believe she was able to fit such fantastic hotels into my budget. Also, the whole trip felt private. We had a private guide for both of our safaris, private transfers, and a private dinner cruise in Victoria Falls. What was most amazing about the trip is that we had so many passionate people making sure we enjoyed ourself. We didn't end up in one tourist trap and we were able to genuinely experience the local culture of every place we went.

I can't recommend Deb enough! Our trip was worth every penny, and every part more than exceeded our expectations. Thank you for planning the trip of a lifetime!

Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Replied on Mar 02, 2023

Hello Ashley

Thank you for the incredible review! It was so good to meet you and I'm so happy that you enjoyed this trip of a lifetime with your family.

Deb

5 star Excellent Itinerary/Booking Services f...
Argentina | Feb 23 - Feb 27, 2023

M
Meerali P.
Flagami, FL | Reviewed on Mar 01, 2023
5 star Excellent Itinerary/Booking Services from KimKim Travel We would definitely use this company again and again after our trip to Argentina! They were able to work with us over a series of weeks to create a custom itinerary for us that included different hotels, cities, excursions and flights between different cities. The local companies they work with are absolutely amazing. Drivers were on time, courteous, easy to locate, friendly and had a wealth of knowledge on the city we were... Read more

5 star Excellent Itinerary/Booking Services from KimKim Travel

We would definitely use this company again and again after our trip to Argentina! They were able to work with us over a series of weeks to create a custom itinerary for us that included different hotels, cities, excursions and flights between different cities. The local companies they work with are absolutely amazing. Drivers were on time, courteous, easy to locate, friendly and had a wealth of knowledge on the city we were picked up. We had the unexpected perk of also having additional guides on hand to pick us up with the driver from the respective airports which was appreciated as the local guides knew our whole itineraries and would give us a rundown of the next day's itineraries along with the to-do local items in our off time. From start to finish, the whole itinerary was followed to a T with the local guides/drivers on hand to pick us up daily and take us through the respective itinerary. The additional perks via KimKim were having separate english speaking guides/tours in some of the shared stops, i.e. instead of staying with a big group, our initial guide would quickly take us to the respective english speaking guide of the tour to take us through an excursion. They did such a group job on each excursions. Special praise for Sergio, Aileen and Cecilia for all their knowledge!

Hotel Reviews
Mercure Iguazu Hotel Iru
Puerto Iguazú

I'll give this hotel 4 stars due to the amazing restaurant, staff (Luciana at the front desk, spa and location. It's built with an indoor/outdoor feel with the room door opening up to the outside. The rooms were beautiful and spacious along with the bathrooms. The food from the restaurant was absolutely fantastic. A only extremely low point for us was the treatment received by a night manager playing "security". He demanded to see some gifts brought into the hotel by us after one of our excursions due to his belief that the gifts could pose a security threat (aka a bomb) due to their weight. He made us show him one of the gifts so he could feel it and "confirm" it wasn't a threat. It was absolutely ridiculous treatment as this has never happened to us at any hotel before and was extremely uncomfortable as we didn't see the same thing happen to other guests. Without this, i would've recommended to this hotel to others, but after that experience, I would not recommend this hotel to other Asian American/brown/minority tourists.

Authenticity & Character
Location
Staff
3 stars as everyone else but the night manager Emmanuel was great.
Cleanliness & Comfort
Alvear Art Hotel
Buenos Aires

Beautiful, amazing hotel!! The staff could not have been more accommodating and friendly. Whether it was helping us book dinner reservations (we were unaware that a number of restaurants would require them) or guidance locally on places to visit, they were super friendly and helpful. A pro is that the kitchen stays open till 11 pm and hotel bar till midnight - this was great on long day excursions or late flights in in the middle of our trip. The rooms were spacious, beautiful and extremely clean. You couldn't hear guests in other rooms as well. The restaurant downstairs was great for breakfast, lunch and dinner.

Authenticity & Character
Fantastic; We didn't know that the hotel is connected to a gallery that specializes in private art and showcasing the collection.
Location
Central location; great walking distance to so much nearby
Staff
Cleanliness & Comfort
Local specialist: J K
J
J K
Local specialist in Peru | Replied on Mar 02, 2023

Hello Meerali,
Thanks for your review and I am glad to hear you had a very enjoyable experience with us in Argentina. We hope to see you back in Latin America with us in the near future.

Costa Rica - Monteverde, Manuel Antonio, Corcovado
Costa Rica | Feb 18 - Feb 26, 2023

Tara
Tara Z.
Seattle, WA | Reviewed on Mar 01, 2023
We had a fabulous time in Costa Rica, and really appreciated the planning help we received from Nuria. We particularly loved Sunset Lodge in Drake Bay, and the guided trip in Corcovado National Park. In Manuel Antonio, our lodging at Hotel San Bada was a wonderful location just steps from the park entrance and a short walk to the beach. Our night hikes were amazing, and we were happy with the choice to not use a guide inside Manuel Antonio NP. There were so many guides around that we didn't... Read more

We had a fabulous time in Costa Rica, and really appreciated the planning help we received from Nuria. We particularly loved Sunset Lodge in Drake Bay, and the guided trip in Corcovado National Park. In Manuel Antonio, our lodging at Hotel San Bada was a wonderful location just steps from the park entrance and a short walk to the beach. Our night hikes were amazing, and we were happy with the choice to not use a guide inside Manuel Antonio NP. There were so many guides around that we didn't feel like we missed anything.
Kimkim and our specialist Nuria were really helpful to us. I think the Corcovado region in particular would have been difficult to plan and navigate without inside knowledge.
I will say, however, that we learned a bit about ourselves while planning. In general, we like to make decisions based on value. The Kimkim system didn't allow us to do that since prices of individual activities and expenses aren't shared, and we found that to be a bit difficult. Whether or not we want to do something is often balanced with the cost tradeoff in a typical situation. With Kimkim, we didn't know the relative prices of trip components, so when it came time to trim or change, it was difficult. Ultimately, that has to do with our own travel and decision-making style, not a flaw with Kimkim.
The trip was amazing and everything came together without a hitch. All car pick ups and drop offs; boat transfers; activities; shuttles; etc. went smoothly. Thank you!

Hotel Reviews
Sunset Lodge
Drake

This place is absolutely beautiful and the hosts were wonderfully kind and friendly.

Authenticity & Character
Location
beautiful views
Staff
Cleanliness & Comfort
Hotel San Bada Resort & Spa
Manuel Antonio

Excellent location right near entrance to Manuel Antonio NP. Comfortable room facing the ocean was great for early morning bird watching and howler monkey listening. Included breakfast was an excellent buffet.

Authenticity & Character
Location
right near national park; no need to drive
Staff
friendly
Cleanliness & Comfort
Country Inn & Suites by Radisson, San Jose Aeropuerto
San José

This hotel was perfectly fine for what we needed. Nothing too fancy, but comfortable. A great place to stay before a flight.

Authenticity & Character
Kind of a chain/corporate feel, but fine.
Location
Near airport
Staff
Cleanliness & Comfort
Activity Reviews
Snorkeling at Isla del Caño Biological Reserve
Snorkeling at Isla del Caño Biological Reserve
Drake Bay

This was so fun! We joined a small group on a catamaran for a morning of snorkeling and playing off the boat, with lunch included. The snorkeling was guided and we were tightly monitored and kept in a group. I hadn't experienced that before on a snorkeling trip, but it worked out. We saw a huge stingray, several turtles, and lots of fish. The visibility was ok, not amazing, but we all had a great day. We also saw turtles and dolphins from the boat.

Quality of Experience
Food
Lunch was served on the boat and was tasty
Guides, Drivers and Staff
Transport
Manuel Antonio Jungle Night Walk
Manuel Antonio Jungle Night Walk
Manuel Antonio

This was really fun! We had a private guide and he was really informative and great at spotting frogs, insects, snakes, etc. He was less interested in mammals, but we did see 2-toed and 3-toed sloths. He was really great with his spotting scope also and took photos with our phones through the lens for us, which was pretty cool.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges
Hanging Bridges
Monteverde

We did the self-guided trip to hanging bridges and really enjoyed it. It was nice to just listen to the birds and enjoy the quiet as we walked through the canopy. We didn't see lots of wildlife, but really enjoyed the experience.

Quality of Experience
Coffee Experience and Nighttime Nature Walk
Coffee Experience and Nighttime Nature Walk
Monteverde

This was excellent. The coffee and chocolate portions of the tour exceeded expectations and were really fun and engaging. The night walk was great! We saw lots of wildlife including kinkajous and vipers. We also enjoyed the gift shop.

Quality of Experience
Guides, Drivers and Staff
Corcovado National Park Hike - Estación Sirena
Corcovado National Park Hike - Estación Sirena
Costa Rica

This was really a high adventure. We left Drake Bay very early in the morning (before 6am) via boat transfer to arrive as early as possible at the national park. Our guide was excellent and we saw some amazing animals including tapirs, spider monkeys, howler monkeys and more.

Quality of Experience
Food
We preordered restaurant lunch with our tour group in the morning and then when we returned to Drake Bay we all went to lunch together. It wasn't my favorite meal, but it was fine.
Guides, Drivers and Staff
Transport
Local specialist: Nuri R
Nuri
Nuri R
Local specialist in Costa Rica | Replied on Mar 09, 2023

Hello Tara&Paul,

Thank you so much for your feedback, it really helps us to continue improving our services. It has been a total pleasure to help you plan your holiday.

I'm super happy to know that your family had a great in the tropics, looks like you enjoyed a lot Corcovado!I hope this won't be your last experience exploring Costa Rica.

Pura vida!

Short Vietnam visit with sites that were culturally interesting and stays that were super comfortable
Vietnam | Feb 17 - Feb 25, 2023

TRACY
TRACY M.
Wakefield, MA | Reviewed on Mar 01, 2023
This vacation was great! Long planned interesting cultural site visits and respected our choice to have some free time. Our guides were all knowledgable, spoke great English, and made everything convenient for us. Meeting the guides and drivers were so helpful and took a load off our shoulders! We loved Vietnam. What a beautiful and very friendly country. We didn't get a chance to see it all and hope to return to revisit Hoi An (our favorite stop with the BEST hotel - the La Siesta)... Read more

This vacation was great! Long planned interesting cultural site visits and respected our choice to have some free time. Our guides were all knowledgable, spoke great English, and made everything convenient for us. Meeting the guides and drivers were so helpful and took a load off our shoulders!

We loved Vietnam. What a beautiful and very friendly country. We didn't get a chance to see it all and hope to return to revisit Hoi An (our favorite stop with the BEST hotel - the La Siesta) and then get down to Ho Chi Minh city, which we had no time to visit.

Kimkim.com made the trip so much easier even though I did do the initial planning of WHERE to go for our limited time. Once that was decided, all the plans were put in place by Long. He provided excellent communication during planning and while we were in country. Super grateful for his immediate responses if we had any issues. Would definitely plan another trip with Kimkim.com

Hotel Reviews
La Siesta Hoi An Resort & Spa
Quảng Nam

Loved the amenities, service, restaurant, and room. However, being in the middle of a busy area made it a bit loud.

Authenticity & Character
Location
Just a little loud. Unfortunately we didn't get out to explore much because of our tight schedule. Just the immediate area was "scary" due to the many, many scooters
Staff
Cleanliness & Comfort
just a little loud - loved the separation of the rooms from the kids
Liberty Central Nha Trang
Nha Trang

The rooms were nice and having 2 rooms for our family was more than accommodating. Rooms were hot and floor/hallways were a bit smelly.

Authenticity & Character
Location
Love accessibility to beach and restaurants
Staff
Cleanliness & Comfort
hallways smelled
La Siesta Hoi An Resort & Spa
Quảng Nam

We loved the La Siesta in Hoi An. What an AMAZING resort. We all said we should have stayed there longer than we did. Since we hadn't had time to visit Ho Chi Minh City -we hope we can return to Hoi An and the hotel and then visit the rest of Vietnam. Beautiful grounds, terrific pools and amenities, great food and comfortable rooms. We can't rave about it enough!

Authenticity & Character
We loved it and perhaps it was a bit more modern than surroundings, it was a terrific stay
Location
a little far from the old city - but doable
Staff
Service was great. Everyone was friendly and helpful.
Cleanliness & Comfort
Love the accommodations of a twin room for the kids and separate room for us!
Orchid Trendy Cruise

Terrific cruise. Good rooms for our family. Friendly staff and great excursions.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Mar 01, 2023

Dear Tracy,
Thanks so much for your review and your kind words! We’re really glad to know that you enjoyed your holiday in Vietnam and liked our country. I agree about Hoi An, it is one of my favorite places too. Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.
Long

Costa Rica We'll Never Forget!
Costa Rica | Feb 3 - Feb 16, 2023

Alison
Alison C.
Canada | Reviewed on Mar 01, 2023
Took a chance on KimKim and it was a wonderful experience. From the very beginning, Sergio, from Serendipity Tours, took what we could and couldn't do into consideration. A little worried about being 65, long hikes and heights. Ends up we could do everything and it was an unforgettable trip. They took care of everything and took care of us. We did have to contact them a couple of times to confirm times and them got back to us quickly. They even changed the time of the car drop... Read more

Took a chance on KimKim and it was a wonderful experience. From the very beginning, Sergio, from Serendipity Tours, took what we could and couldn't do into consideration. A little worried about being 65, long hikes and heights. Ends up we could do everything and it was an unforgettable trip. They took care of everything and took care of us. We did have to contact them a couple of times to confirm times and them got back to us quickly. They even changed the time of the car drop off in San Jose when our flight time changed.

Hotel Reviews
Hotel Los Lagos Spa & Resort
La Fortuna

A gorgeous hotel to stay at during our first nights in Costa Rica. We enjoyed the hot springs, location, and the pools. The breakfast was amazing, as were the staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Balmoral
San José

This is a tough one. Our room didn't have a window, or it had one which looked like you were in a basement apartment with the glass frosted over. And no hot water. Yes, we let it run. But the location was great and we were only there one night. Therefor the three star rating, versus one star.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

From the moment the door to our room opened, and I gasped, I knew we were just maybe in the best room at the hotel. The large room looked out on the ocean and sunsets every night. Gorgeous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Damas Island Boat Excursion
Damas Island Boat Excursion
Manuel Antonio

Loved our guide. Very nimble and entertaining, he climbed over the mandrake roots to point out the wildlife. It was very enjoyable. I think Tolkien must have seen the mandrake groves when he created the Ents.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Manuel Antonio

Get a guide. We saw more with a guide than the solo visitors who would listen in. Having someone to locate, zoom in with their telescope, and take pictures for you was amazing. Very informative and easy hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Self drive from {{start_location}} to {{end_location}}
Self drive from {{start_location}} to {{end_location}}
Costa Rica

Stopped at the Rio Grande bridge to look over at the crocodiles. Huge, prehistoric.

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Discovery Walk
Sloth Discovery Walk
Arenal/La Fortuna

Just the two of us and a guide for this walk. We spotted sloth and frogs, and other wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Adventures Tram, Hanging Bridges and Arboreal Tree Climbing
Sky Adventures Tram, Hanging Bridges and Arboreal Tree Climbing
Monteverde

I was terrified. Especially as the wind was howling the night before. It was one an experience I'll never forget. The hanging bridges were incredible, including the monkeys (and the monkey poo I ran my hand through, yuk). The sky tram was a piece of cake after the bridges. The viewed amazing. We peeked in on tarantulas, and saw sloths as well. My partner climbed the 30 meter tree and rang the bell. Very proud of him!

Quality of Experience
Guides, Drivers and Staff
Transport
Maleku Cultural Immersion Day Trip
Maleku Cultural Immersion Day Trip
Arenal/La Fortuna

Only two in our group again. It was informative and we were able to pick up some lovely artwork for home. A walk through the jungle (wear bug repellent) to discuss the medicinal plants. Entertainment, which we got to take part in. We also shot arrows and had lunch. They very sweetly had prepared to pieces with our names on them which they gave to us. A lovely visit.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nature Safari Float and Tortilla Making
Nature Safari Float and Tortilla Making
Arenal/La Fortuna

Very nice being the only two people on board the float. A great informative guide. The tortilla making was fun, as were the hair nets and aprons.

Quality of Experience
Guides, Drivers and Staff
Transport
Asis Wildlife Rescue Center, Feeding Tour
Asis Wildlife Rescue Center, Feeding Tour
Arenal/La Fortuna

An informative tour and getting to prepare their food was fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure from Manuel Antonio
Catamaran Adventure from Manuel Antonio
Costa Rica

I should have done my homework on this one. I imagined a smaller group and this was a party boat. 120 on board a ship that could take 200. My partner did get to snorkel, though I stayed on board. One of the best pictures of the trip was taken aboard this boat though at sunset.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lake Arenal Sunset Cruise with Wine & Cheese
Lake Arenal Sunset Cruise with Wine & Cheese
Arenal/La Fortuna

Lots of fun, and there were very few of us on the boat. I think that allowed for learning how to make some signature Costa Rican drinks and learn the merengue. We were lucky to have a full moon over the Arenal volcano.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 02, 2023
Hola Alison! I'm glad to hear that you had a wonderful experience with us! As someone who takes pride in providing personalized experiences for travelers, it's always great to hear when we're able to meet the unique needs and concerns of our clients. I'm thrilled that you were able to enjoy everything on the itinerary, despite any initial worries, and that you found the trip to be unforgettable. So I'm pleased to hear that we were able to take care of everything and ensure that you had a... Read more

Hola Alison! I'm glad to hear that you had a wonderful experience with us! As someone who takes pride in providing personalized experiences for travelers, it's always great to hear when we're able to meet the unique needs and concerns of our clients. I'm thrilled that you were able to enjoy everything on the itinerary, despite any initial worries, and that you found the trip to be unforgettable. So I'm pleased to hear that we were able to take care of everything and ensure that you had a stress-free trip. Thank you for taking the time to share your positive experience, and we hope to have the opportunity to work with you again in the future! Pura Vida!

Outstanding trip to Ecuador mainland - Kudos to KimKim Team, Mathais, and especially Danny!
Ecuador | Feb 6 - Feb 11, 2023

L
Liz S.
West Mifflin, PA | Reviewed on Feb 28, 2023
Our trip to Ecuador was indeed amazing (meeting and exceeding our expectations). The excursions were excellent! The trip was fabulous!! From start to finish, the KimKim team (Mathais, Danny and excursion guides) were responsive, on time, professional and courteous. Prior to our trip, Mathais listened carefully to our requests and helped us prepare the perfect itinerary. From the minute we walked off the plane in Quito, we were met by our personal guide Danny who was outstanding! He escorted... Read more

Our trip to Ecuador was indeed amazing (meeting and exceeding our expectations). The excursions were excellent! The trip was fabulous!! From start to finish, the KimKim team (Mathais, Danny and excursion guides) were responsive, on time, professional and courteous. Prior to our trip, Mathais listened carefully to our requests and helped us prepare the perfect itinerary. From the minute we walked off the plane in Quito, we were met by our personal guide Danny who was outstanding! He escorted us every leg of the trip and made sure our travels went smoothly and were top notch throughout our mainland journey that included 2 days in Quito, a day in Banos, a day in Archidona, and hours in Papillacta thermal baths before we flew to Galapagos. In Ecuador mainland, we visited all the places on our itinerary, never felt rushed, and were able to indulge or move along at our own pace - Danny had a great knack for knowing when to be there for us or leave us to venture on our own. We opted for standard hotels that were lovely, clean, hosted by nice folks, and served good breakfasts before we ventured out on our excursions. Mathias made a point to meet and welcome us while we were in Quito, which we thought was classy. Danny spent hours driving us between cities and time flew - Danny was a great conversationalist and shared a wealth of knowledge and love for his country and people and nature and history, which made our drives and excursions all the more enjoyable. Great mix of private and small group tours. Highly recommend all the excursions on our itinerary: Quito City, Middle of the World, Swing, Banos waterfalls (esp Devils Cauldron) and tram, Amazon basin Napo river, rainforest lodge and hike, and Papillacta hot springs. Be aware there are some touristy areas (Banos, Middle of world) and lousy internet, but chalk it up to part of the experience. The people, the country, the food, the nature all beautiful. If you are planning to go to Galapagos following mainland trip recommend the Holiday Inn by airport to reset.

Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Mar 25, 2023

Hi Liz,

thank you very much for your raving review, and thanks again for chosing Kimkim and Authentic Ecuador for arranging your trip to Ecuador!
I'm happy to hear that you liked the different parts of the trip plan that you and me put together, we managed that you could get a pretty good overview of the country despite the little time available.

So I guess see you soon again in Ecuador?

All the best,
Mathias

Fantastic experience with Mohammed and Original Travel
Morocco | Feb 19 - Feb 26, 2023

Dan
Dan M.
Orchards, WA | Reviewed on Feb 28, 2023
We had an exceptional time in Morocco with our new friend Mohammed, our driver guide from Original Travel. He was very friendly, helpful, and informative - and my wife and I both feel as if we gained a new friend! I cannot recommend him highly enough as someone to take you on a remarkable journey through a beautiful country. To see Fes, the Sahara, Ait Ben Haddou, and Marrakech in 7 days is no small feat, and I don't think it would have been possible without the great attention to detail,... Read more

We had an exceptional time in Morocco with our new friend Mohammed, our driver guide from Original Travel. He was very friendly, helpful, and informative - and my wife and I both feel as if we gained a new friend! I cannot recommend him highly enough as someone to take you on a remarkable journey through a beautiful country. To see Fes, the Sahara, Ait Ben Haddou, and Marrakech in 7 days is no small feat, and I don't think it would have been possible without the great attention to detail, focus, and dedication that Mohammed and Original Travel showed us. Thank you, we hope to visit again!

Hotel Review
Tiziri Luxury Camp
Merzouga

Absolutely incredible experience! Great staff, delicious food, and an incredible musical performance by the team. We will be booking our stay with them again when we visit.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Fes

Beautiful experience to see Fes, however our tour guide took us into some uncomfortable situations where we were 1-on-1 with various store owners looking to understandably sell their wares to us. He initially told us that we should buy from the pottery co-op that we visited first, but then 5 different times were we put into situations where we had to either decline after a 1-on-1 walkthrough of how their products are made, followed by a lot of haggling, or we just caved in and bought something. Again, we fully understand as tourists that there is a need to support the economy, however we did not anticipate that we would be put in so many uncomfortable 1-on-1 situations throughout the day trip. By the end, we wished we were in a bigger group, which is not ideal.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

Hanan was a delightful tour guide who gave us a phenomenal and delicious experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 01, 2023

Hi Dan,

Great to hear that you had an amazing experience with Mohammed as your driver guide from Original Travel in Morocco. He made sure that you and your wife had a memorable and enjoyable time and it's clear that he went above and beyond. It's also impressive that Mohammed provided you with a well-planned itinerary that allowed you to see many incredible sites in just 7 days.

Thank you for sharing your positive experience, and we hope you get the chance to visit Morocco again!

Best Wishes,
Abdel

Two Weeks in Vietnam for Two Female Americans
Vietnam | Feb 11 - Feb 25, 2023

Lynn
Lynn A.
Chanhassen, MN | Reviewed on Feb 28, 2023
First, I want to compliment Long on his incredible planning. Every detail was thoughtfully offered to me in the planning stage. We went through four iterations of the trip until it was exactly what I wanted and Long helped me add some details to match other plans as I wanted to meet up with my husband and friend at the end of the trip also. I was so delighted with each and every daily adventure! I had no idea how special each decision Long offered was until I experienced them. The... Read more

First, I want to compliment Long on his incredible planning. Every detail was thoughtfully offered to me in the planning stage. We went through four iterations of the trip until it was exactly what I wanted and Long helped me add some details to match other plans as I wanted to meet up with my husband and friend at the end of the trip also. I was so delighted with each and every daily adventure! I had no idea how special each decision Long offered was until I experienced them. The attention to the details of the experiences provided the best possible stays, the best possible guides, and the best possible experience of the trip. He even managed to help us with a missing item mid-way through the trip and oversaw its return without issue. Amazing customer service! I will recommend Long, KimKim, and Realistic Asia to all my friends and family that want to travel in the SE Asia area.

Our Hanoi guide, Tony, was great! He walked with my friend and I around Hanoi, explaining culture, food, local museums, and many sights. It was a great introduction to our Vietnam trip and was very fun. Nothing like having a great kick off to a trip that helps you understand and build your appreciation of a new place like a fun, knowledgeable guide.

We went on to Sa Pa and our guide was Mei. She is a local Hmong woman who really shared her country with us. It was a long hike through the valley that might have been a Top 5 experience. Lots is changing in Sa Pa - I'm so glad we were able to experience it while it still has its ethnic origins to display and admire. Mei was so kind and very helpful. She spoke in great detail about her culture and answered all of our questions. We were happy to know her and enjoyed her time with us immensely.

Que took us on our adventure to Ninh Binh. He was fun, explained a lot about family culture in Vietnam, and took us through the Ninh Binh area on boat and bicycle. This might be my favorite part of the trip as everything was awe-inspiringly beautiful and still has a small town feel.

We took the 2 day, 3 night cruise through Ha Long Bay. Do the 2 night trip!! The second day we got to go farther and see privately bays the day trip boats cannot. We kayaked, swam, and took well over 100 photos because the scenery was amazing. Athena Cruises were amazing and even accommodated our request for a second beach visit.

Trinh was our guide in Hoi An, after a great flight down to Da Nang from Hanoi on Vietnam Airlines. She was very thoughtful and managed many of the details of the last days of our trip throughout Hoi An and Da Nang. Trinh introduced us to all things culinary in Central Vietnam. Hours of tasting, learning about the farming of vegetables and herbs, and more tasting! We really appreciated Trinh's love of her country and her enthusiasm for the local cuisine. We tried so many different dishes and she even sent us recipes! My travel companion is hosting a dinner this weekend to try and recreate some of the wonderful flavors we were introduced to. It will be a pleasure to continue to exchange food stories with her over the next several months!

We spent the last two days on our own. It's here that I want to share that the choice of hotels at each and every stop of our trip was fantastic. Long chose places in the heart of the areas we wanted to visit without losing any luxury or service. We were able to sleep deeply, comfortably each night and had breakfast each day as part of our stay. We were able to do laundry along the way with fast, great service. The choices were perfect - thanks Long!

The bottom line is the service we received in planning and executing the trip was fantastic! Hard to imagine that anything could be better. Well done Long, Tony, Mei, Que, Trinh and all the others we met!

Hotel Reviews
Belle Maison Parosand Da Nang Hotel
Son Tra, Da Nang

This hotel is the best location for beach, restaurants, and it has a great nightclub on the roof with a spectacular view that was unexpected of Da Nang and the ocean. The breakfast was very good and the restaurant is one floor below the nightclub in case you don't enjoy loud music. The spa was very nice with a facial that was moderately gentle. The front desk was very helpful with transportation arrangements and luggage storage needs. The chairs by the infinity pool were a great place to hang out by day or evening!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Athena Cruise
Ha Long Bay

We took the 3D,2N version. It's really half a day, a whole day, and another half day but it is HIGHLY worth the extra day. the second day you get to go further out to a more secluded bay to kayak and enjoy the sights. The meals served are several courses of delicious food that is custom fit to your dietary needs. Go soon - it was not crowded as the weather was cooler than most think of in Vietnam. As upper Midwest Americans, it was plenty warm for us in February. Tim, our Cruise Director, was fantastic. We were even accommodated for a second beach visit without issue.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hadana Boutique Resort Hoi An (former: Belle Maison Hadana Hoi An)
Hoi An

We fully enjoyed our stay at this fine hotel. The breakfasts were very good. The room was clean, and the beds were very comfortable. You are a walkable distance from the tourist area, but there are also many electric cars, bicycle rides, and Grab scooters to get you back to your room. We sat by the pool and enjoyed the sunny, warm weather. The town is awoken with announcements over loudspeaker (sometimes with drums) at 5 am. There's no escaping that. It adds to the experience for us Americans.

Authenticity & Character
Location
Very near vegetable gardens. Great for biking.
Staff
Very helpful, courteous staff.
Cleanliness & Comfort
The 5 am loudspeakers are probably not something the hotel can change but it is a bummer to be awoken so early.
Amazing Sapa
Sa Pa

Beautiful vista from indoor pool area. Night skyline was spectacular. Very delicious breakfast, especially the banana crepes with dark chocolate sauce. Deck area for drinks at sunset. Laundry service was super fast! The staff overall was very attentive and made every request possible during our stay. Business gala was held so no karaoke was attempted, but plenty of walkable area places to eat and drink at night. Farther from SunWorld Plaza and main traffic areas, so it was quiet in the evening. A huge plus for us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MK Premier Boutique

The hotel was the perfect location for our trip to Hanoi. Clean, quiet at the back of the building, great breakfast, and tea/coffee cafe up front. Very near Beer Street in Old Quarter - walking distance to many popular places. Food nearby highly recommended. English speaking sports bar nearby - saw Super Bowl at 6:30am Monday! Front desk was very helpful with baggage storage.

Authenticity & Character
Location
Very close to Beer Street and other Popular Sights
Staff
Cleanliness & Comfort
Hidden Charm Ninh Binh
Ninh Thang, Hoa Lu, Ninh Binh

Lovely hotel. Lots of luxury to be found in this hotel. Brief one night stay was restful and the breakfast was very good. Little time to enjoy the outdoor bar area or pool, but it looked fabulous!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Explore The Beauty of Hanoi - Full Day Sightseeing
Explore The Beauty of Hanoi - Full Day Sightseeing
Hanoi

Tony, our guide, took us through the streets, helping us to orient ourselves to the city. We tried local foods and experienced the big tourist areas. our favorite was the Museum of Ethnology which really helped explain the 56 ethnic groups and prepped us for our visit to Sa Pa. Tony explained a lot about the different groups and took us to a fabulous lunch. We saw a wonderful sunny day at the lakes and in the temple area and enjoyed the School of Literature.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Mar 01, 2023

Dear Lynn,
Thank you so much for your very detailed feedback. We are extremely thrilled to hear that you and Julie enjoyed your holiday in Vietnam.
Thanks again for your kind words about Tony, Mei, Que, Trinh, and me. They and I all remember you and send you warm regards.
We’re very grateful for customers like you and Julie and hope to see both of you again!
Best wishes,
Long

Java - 10 day trip
Indonesia | Feb 10 - Feb 20, 2023

Maureen
Maureen M.
Canada | Reviewed on Feb 28, 2023
We did a 10 day Java trip and it was amazing. Marc organized our drivers and hotels and activities and we loved all of it! Our drivers, Purwol and Sholi were excellent and very safe. We were well looked after and the hotels we stayed at were lovely. We climbed Mt. Ijen, Mt. Bromo and visited numerous temples. We went bike riding, experienced waterfalls and had a really fun time. Marc was excellent at helping plan and we can't say enough about how helpful he was on our trip with getting... Read more

We did a 10 day Java trip and it was amazing. Marc organized our drivers and hotels and activities and we loved all of it! Our drivers, Purwol and Sholi were excellent and very safe. We were well looked after and the hotels we stayed at were lovely. We climbed Mt. Ijen, Mt. Bromo and visited numerous temples. We went bike riding, experienced waterfalls and had a really fun time. Marc was excellent at helping plan and we can't say enough about how helpful he was on our trip with getting back to us with any questions we had. He even arranged for a doctor to come to our hotel when we needed to see one. We can highly recommend Marc and Kimkim Travel. They make going on trips easy and fun!!

Hotel Review
Ijen Resort and Villas
Banyuwangi

Beautiful location. Our room was very clean and quite large. Facilities were very nice, large open restaurant and very nice staff.

Location
The views are amazing, not close to other restaurants.
Staff
Cleanliness & Comfort
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Mar 23, 2023

Hi Maureen,

It was great fun to prepare the trip and share the experiences with you! We will always remember Bumbak.

Best,
Marc

Patagonia excursion
Patagonia | Feb 6 - Feb 14, 2023

Mary
Mary M.
Lawndale, CA | Reviewed on Feb 28, 2023
El calafate was a great little town. B n B there was comfortable and very kind and helpful staff. Tours were great from there. Perito Moreno glacier amazing, so beautiful. Hotel in Puerto Natales, hotel Costraulias was great location! Day trip to Torres Del Paine was wonderful. Highlight of the trip was the day at Estancia Mercedes. Wonderful people, stunning property, incredible lunch and then quesadillas and mate tea on the side of the waterfalls, horseback riding through gorgeous, rivers... Read more

El calafate was a great little town. B n B there was comfortable and very kind and helpful staff. Tours were great from there. Perito Moreno glacier amazing, so beautiful. Hotel in Puerto Natales, hotel Costraulias was great location! Day trip to Torres Del Paine was wonderful. Highlight of the trip was the day at Estancia Mercedes. Wonderful people, stunning property, incredible lunch and then quesadillas and mate tea on the side of the waterfalls, horseback riding through gorgeous, rivers and streams, and amazing views, returning to another home-cooked delicious meal for dinner in their cozy cabin with delicious wine, wonderful company and ending the day with a gorgeous rainbow over the water and dolphins and puppies and kitties and smiles all around. Incredible day! Boat trip and hikes to O’Higgins glacier was great too. Hotel in Santiago was great location and tour to winery and Valparaiso and Viña Del Mar and Reñaca was great to see the many beaches of Chile. We concluded our trip with more exploring the coast and visiting the surfing capital of Pichilemu. Tour guides were all professional and kind. Only mishap was not getting picked up at the airports. Drivers weren’t there as outlined in the tour but all other parts of the trip were wonderful. Erin put together a great trip in a short amount of lead time. Great job Erin!

Hotel Reviews
Hotel Ismael
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cauquenes de Nimez
El Calafate, Santa Cruz

Very nice and helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Erin Wiley

Review of Four days in Naples Feb 6 - Feb 9, ...
Italy | Feb 6 - Feb 9, 2023

L
Linda L.
Tinton Falls, NJ | Reviewed on Feb 28, 2023
Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais
Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport.
At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then
our host explained the breakfast service and showed us around our room.
Our accomodations were much more than the average...
Read more

Review of Four days in Naples Feb 6 - Feb 9, 2023

Feb 6, 2023: Arrival at our hotel Rinucci Relais
Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport.

At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then
our host explained the breakfast service and showed us around our room.
Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler.
On host also helped us to book restaurants and her suggestions were excellent.
Our breakfasts were spectacular, well prepared, generous, and delicious.
We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again.

Naples and Pompeii 7 February

Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city.
In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed.

Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day.

8 February: Tour of the Amalfi Coast with Ciro
Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast.
We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast.
9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home.

Hotel Review
Rinuccini Relais Hotel
Naples

Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport. At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then our host explained the breakfast service and showed us around our room. Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler. On host also helped us to book restaurants and her suggestions were excellent. Our breakfasts were spectacular, well prepared, generous, and delicious. We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again. Naples and Pompeii 7 February Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city. In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed. Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day. 8 February: Tour of the Amalfi Coast with Ciro Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast. We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast. 9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home.

Authenticity & Character
Location
Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport. At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then our host explained the breakfast service and showed us around our room. Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler. On host also helped us to book restaurants and her suggestions were excellent. Our breakfasts were spectacular, well prepared, generous, and delicious. We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again. Naples and Pompeii 7 February Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city. In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed. Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day. 8 February: Tour of the Amalfi Coast with Ciro Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast. We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast. 9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home. Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport. At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then our host explained the breakfast service and showed us around our room. Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler. On host also helped us to book restaurants and her suggestions were excellent. Our breakfasts were spectacular, well prepared, generous, and delicious. We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again. Naples and Pompeii 7 February Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city. In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed. Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day. 8 February: Tour of the Amalfi Coast with Ciro Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast. We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast. 9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home.
Activity Reviews
Guided Tour of Naples and Excursion to Pompeii
Guided Tour of Naples and Excursion to Pompeii
Naples

Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport. At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then our host explained the breakfast service and showed us around our room. Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler. On host also helped us to book restaurants and her suggestions were excellent. Our breakfasts were spectacular, well prepared, generous, and delicious. We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again. Naples and Pompeii 7 February Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city. In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed. Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day. 8 February: Tour of the Amalfi Coast with Ciro Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast. We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast. 9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home.

Quality of Experience
Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport. At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then our host explained the breakfast service and showed us around our room. Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler. On host also helped us to book restaurants and her suggestions were excellent. Our breakfasts were spectacular, well prepared, generous, and delicious. We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again. Naples and Pompeii 7 February Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city. In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed. Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day. 8 February: Tour of the Amalfi Coast with Ciro Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast. We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast. 9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home.
Guides, Drivers and Staff
Transport
Positano, Amalfi and Ravello from Naples - Private Driver
Positano, Amalfi and Ravello from Naples - Private Driver
Naples

Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport. At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then our host explained the breakfast service and showed us around our room. Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler. On host also helped us to book restaurants and her suggestions were excellent. Our breakfasts were spectacular, well prepared, generous, and delicious. We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again. Naples and Pompeii 7 February Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city. In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed. Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day. 8 February: Tour of the Amalfi Coast with Ciro Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast. We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast. 9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home.

Quality of Experience
Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport. At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then our host explained the breakfast service and showed us around our room. Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler. On host also helped us to book restaurants and her suggestions were excellent. Our breakfasts were spectacular, well prepared, generous, and delicious. We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again. Naples and Pompeii 7 February Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city. In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed. Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day. 8 February: Tour of the Amalfi Coast with Ciro Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast. We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast. 9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home.
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Mar 04, 2023

Dear Linda, thank you so much for sharing your detailed review!

We are very happy to know that everything went as smooth as planned and you enjoyed traveling with us.

I wish you and your husband all the best!

Amazing - everything on our two week trip was...
Chile | Feb 4 - Feb 18, 2023

Leanna
Leanna G.
Canada | Reviewed on Feb 28, 2023
Amazing - everything on our two week trip was flawlessly executed. We had never used Kim Kim before and now I will never plan a trip another way! It was so well organized and Lorena was very responsive. Highly recommend! Read more

Amazing - everything on our two week trip was flawlessly executed. We had never used Kim Kim before and now I will never plan a trip another way! It was so well organized and Lorena was very responsive. Highly recommend!

Hotel Review
Casa Silva Boutique Hotel
San Fernando

We had a great time, the food and service was amazing. The rooms are spacious and comfortable and unique. The chocolate croissants at breakfast were particularly delicious!

Authenticity & Character
Such a unique location with the best service. And great wine!
Location
Staff
Cleanliness & Comfort
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Feb 28, 2023

Hi Leanna and Connor,
It is wonderful to hear you enjoyed this adventurous trip to Chile, getting to experience so many different locations, landscape and culture throughout our country. It was my pleasure to plan this trip for you!!
All the best to both of you,
Lorena

Will be booking the next trip with kimkim as well
Belize | Feb 18 - Feb 25, 2023

Marija
Marija Z.
Dedham, MA | Reviewed on Feb 28, 2023

Eduardo was helpful before, during and after the trip. He tailored the initial proposal to suit our budget and preferences and we ended up choosing all his suggestions. Could not have been more perfect. When the weather was interfering with some of the scheduled excursions, Eduardo stayed on top of it to make sure we end up doing what we wanted.

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Mar 02, 2023

Nice to hear from you Marija,
Thank you very much for your comment! We are glad that you enjoyed our "Belize Advneture Wildlife and Beach program", it is one of the favorites of our clients! And today you have contributed to better position this service, which is undoubtedly one of the best things you can do in this beautiful country.

I invite you to text me on your next visit to Guatemala or Belize to show you other beautiful places in the land of beautiful people.

Thank you for being a high-level Client and providing value to our service!

Sincerely,
Eduardo

The three guides, Thomas, Lucy, Anthea were s...
Croatia | Feb 17 - Feb 24, 2023

P
patrick o.
Harrisburg, PA | Reviewed on Feb 27, 2023
The three guides, Thomas, Lucy, Anthea were some of the best tour guides we have experienced in all our travels. Professional, knowledgeable and personable. Croatia by itself would have been enough to satisfy, they made it so much more interesting.
Anna Maria was about as good as it gets as a tour planner and very flexible as we made adjustments to our plan prior to the trip, and very accessible during the stay. WE had a couple of minor issue and she was able to resolve them very quickly.
Read more

The three guides, Thomas, Lucy, Anthea were some of the best tour guides we have experienced in all our travels. Professional, knowledgeable and personable. Croatia by itself would have been enough to satisfy, they made it so much more interesting.
Anna Maria was about as good as it gets as a tour planner and very flexible as we made adjustments to our plan prior to the trip, and very accessible during the stay. WE had a couple of minor issue and she was able to resolve them very quickly.

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Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik
Quality of Experience
Guides, Drivers and Staff
Antea, our guide was very good. She filled in lots of voids in our knowledge of the region.
Transport
none provided
Afternoon Split food tour
Afternoon Split food tour
Split

This was changed at the last minute from an afternoon to a late morning tour. After having a big breakfast at the hotel, we were a bit full and probably were not fully able to enjoy all the food offered. Small nit, but guests should be warned to show up hungry

Quality of Experience
the tour guide, Lucy.
Food
food sampling in the Green Market. Nice to eat what the locals eat.
Guides, Drivers and Staff
Transport
there was no transport involved
Fairytale castles & delicious wine
Fairytale castles & delicious wine
Zagreb

Great guide, and a great lunch with super wines

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anna-Maria Frid
Anna-Maria
Anna-Maria Frid
Local specialist in Zagreb | Replied on Feb 28, 2023

Dear Patrick and Debbie,
thank you very much for your lovely review.

It was my pleasure working with you and I was very happy that ultimately, you had a lovely trip through Croatia.

Please feel free to contact me if there is ever anything else you might need!
I hope you stay in touch!

Kind regards,
Anna-Maria

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