Kimkim Trip Reviews

First, Veronica was absolutely terrific. Top notch customer service; incredibly prompt and knowledgeable. She never hesitated to go the extra mile for us, particularly with restaurant reservations. We didn’t have the time to research these, and she was so helpful in this department. Thank you so much! I would also compliment the team with whom I spoke on the phone, who asked a number of targeted and insightful questions that helped with the initial itinerary. They also were great when i edited/modified the itinerary. No push back at all.

As for experiences, these were the top:

1) Lucha Libre - an absolute must. Our guide was fantastic - mezcal tasting, walking tour and the match itself. Just fantastically fun.

2) Teotihuacan - a must do as well. Luis was incredible. Walked the whole thing with so much fun, insight and attention to detail. The photos don’t do it justice at all. Preserve your leg strength for lots of walking and steep steps!

3) the cooking class with Pame in Roma Norte. She is an excellent teacher and we loved the other attendees.

4) the cartoon museum in El Centro. Visit the caricature artist.

5) the kayak tour of the canals (Xochimilco) and the axolotl place. We had a great time but do know that the canals are dirty. Our guide was very nice; just know he had limited English. He even gave us a bonus bike ride through the village, which was super fun, and delicious coffee at his excellent coffee shop.

Criticisms :

1) The tour guide for El Centro was sub-par. He really didn’t know his way around and stalled for times at points.

2) we did not like Porfirio’s or Mestiza Polanco (both restaurants in Polanco). They were too corporate. In all fairness to KimKim, they were very nice and safe, etc, but just more corporate than we normally eat in.

Two other things:

1) check out Museo Jumex - it’s great and free. Also loved the cafe.

2) I did not find many people who spoke English. This is (or course!) fine, but for those who don’t speak Spanish, you should just be aware before you go. Mexican hospitality is amazing, so everyone was so nice and patient with my rudimentary Spanish (plus Google Translate helps).

Great trip loved everything. we really enjoyed ourselves, The guides were friendly, personable and very informative. Everything in country was excellent and very fun!

My only complaint, is that at the time of planning the trip, I feel it was not made clear at all, that I was responsible to try to book and pay for all the domestic flights (AFTER paying for the total trip in FULL)- meaning that some of the already paid for tours would be missed due unavailability of flights. One of the most significant reasons I utilized your company to begin with, was to avoid doing all that myself. However, to be fair, even though I felt misled then abandoned (after payment in full) by the initial in country planning agent, after vociferous complaints to your Colorado headquarters the situation was resolved. My concerns were not at all about cost (money was never an issue). I just felt it wasn't clear. If I had understood, I would have just said please do the domestic flight booking and just include it in the total price.
But it all worked out in the end!

Activity Reviews

Half Day Brazilian Falls tour

Argentina

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Iguazú Falls Argentine side

Puerto Iguazú

Could not ask for more. Tremendous guide and driver. Phenomenal experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Punta Tombo

Puerto Madryn

Everything we hoped for and more. Again, wonderful guide and talented driver.

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Peninsula Valdes

Puerto Madryn

Wonderful personable guide/driver. Great guy!

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day The Argentine Dinner Experience

Buenos Aires

Loved the experience, loved the food, loved the group table with other travelers.

Quality of Experience

Food

Every last thing!!

Guides, Drivers and Staff

Transport

Half-Day Buenos Aires City Tour

Buenos Aires

Great guide, friendly talented driver, very nice hotel, wonderful city.

Quality of Experience

Guides, Drivers and Staff

Transport

Jimena from KimKim was truly wonderful to work with. She met with us over zoom several times to go over our goals and ideas for the trip, and she helped us work out all logistics. When we were in Chile everything worked perfectly and we felt very taken care-of. Even when one of our excursions was cancelled, KimKim had already rebooked us on a new one before we even knew there was an issue. We will definitely use them again for future travel abroad plans!!

Hotel Reviews

Hotel Cabo De Hornos

Punta Arenas

Great location and nice gym. Very well laid out rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Costaustralis

Puerto Natales

Beautiful views of the water and mountains; easy to walk to restaurants and stores.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Ismael

Santiago

Comfortable stay right in Santiago!

Authenticity & Character

Location

Easy to get to a park and other places.

Staff

Cleanliness & Comfort

Activity Reviews

Visit the Isla Magdalena Penguin Colony

Punta Arenas

This was super cute; it gets cold on this island so be prepared with warm clothes!

Quality of Experience

Guides, Drivers and Staff

Transport

Hiking at Laguna Sofia & Estancia Rupestre

Puerto Natales

Loved this hike; was a challenge (5 miles) but not too difficult. Views are spectacular. We saw a condor on the path!

Quality of Experience

Guide was great; loved seeing the cave drawings

Guides, Drivers and Staff

Transport

Boat Tour to Bernardo O Higgins National Park, Serrano & Balmaceda Glaciers

Puerto Natales

This was 7 hours; a bit too long for us.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Torres del Paine Full Day Private Tour

Chile

Beautiful scenery; lots to learn. Great photo spots!

Quality of Experience

Food

Guides, Drivers and Staff

Andres was fantastic!

Transport

Trip Briefing at Dittmar Adventures

Puerto Natales

Easy to get to this location and they were able to answer all of our questions!

Quality of Experience

Guides, Drivers and Staff

Transport

Santiago City Tour

Chile

Was a bit long for our first day after a long flight, but great information!

Quality of Experience

Guides, Drivers and Staff

Transport

It was nice having a air conditioned van!

This was more than I expected! The entire trip was well conducted and communicated the entire time using “KimKim”! We were blessed with clear weather which allowed the crew to truly appreciate our time. Alexandra was a blessing! Her knowledge and enthusiasm gave us a tremendous boost of comfort. We would travel anywhere with her again!

Our trip to Morocco was truly incredible, and we cannot thank the team enough for such a fully immersive experience. Every recommendation Nihad made perfectly matched our interests. From the accommodations to the tours and unique experiences, everything was unforgettable and allowed us to experience Moroccan culture in a meaningful way.
We shared lunch with the Berbers, hiked the Atlas Mountains, explored the Agafay Desert by camel and quad bike, wandered through the souks of Marrakech, relaxed in a hammam, and enjoyed the most delicious tagine meal prepared in the home of a Moroccan chef.
Our guided tour of Marrakech with Hicham was incredibly informative, and we learned so much about the history of North Africa. Omar, our tour manager, treated us like family. We had an amazing time with him and gained an even deeper appreciation for Moroccan culture. Throughout the trip, we felt safe, well cared for, and truly welcomed—we already miss him.
I cannot recommend this group enough, and we will definitely be using their services again in the future.

Hotel Reviews

Riad al Rimal

Marrakech

the staff treated us like family. We left at 6am to head home and they had breakfast prepared for us before our departure

Authenticity & Character

Location

hard to get to but worth it

Staff

the best staff of anywhere we stayed

Cleanliness & Comfort

Inara Desert Camp

Marrakech

the food was incredible

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kasbah Bab Ourika

Imlil

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tour of Marrakech

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Private Cooking Class w/ Souk Tour

Morocco

Nawal welcomed us into her home, dressed us in traditional Moroccan clothing and prepared for us the most delicious meal

Quality of Experience

Food

one of the best meals we ate

Guides, Drivers and Staff

Transport

Hiking in and around Imlil

Imlil

Omar was so informative and kind

Quality of Experience

Food

lunch with Berber family was delicious

Guides, Drivers and Staff

our guide was wonderful

Transport

I want to thank Michael gold for an incredible trip to Colombia. From the very beginning Michael worked with us on incredible itinerary that covered a tremendous amount of activities and amazing restaurants. He was available for last minute changes in flights and very responsive to anything we needed. We felt safe the whole time and the guides were wonderful. I highly recommend KimKim to plan this trip for you from the Mountains to the Sea. It’s an amazing country that everyone should visit
Thanks again Michael for a superb job

From the beginning the tour operator, Columbus Guatamala Travel, were incredible. From making a WhatsApp Group and giving us information before we even got there, to meeting them all at the office. All the guides were beyond expectation and spoke very good english. A special mention to JJ who spent 3 days with us travelling to Lake Atitlan, who was such a pleasure to have with us and nothing was too much trouble and he was very flexible and helpful.
Following on to El Salvador and Nicaragua, Katherine (Columbus Travel) was in the know about everything and kept an eye on everything we did, making sure everything ran smoothly.
Alfredo, who we had for day in San Salvador, was very informative and really good at showing us around.
Gerald, our guide in Nicaragua, was extremely knowledgeable and we learnt a lot and also was very flexible.
Overall we thanks Columbus Guatamala Travel for looking after us.

Christine went above and beyond in helping us plan an amazing trip to Korea. She balanced guided tours and free time to visit relatives. We started with a day long tour of Seoul highlights, and she included a beautiful tea ceremony with a local tea expert. We also did a DMZ tour, took a train to Busan, where we did another fantastic city highlights tour, and a day trip from there to Gyeongju to see the Bulguksa Temple and explore the history of the Shilla dynasty. Our guides in Seoul and Busan/Gyeongju were incredibly knowledgeable, kind, and led us to amazing food! All our train rides and transportation were perfectly on time and smooth. Christine, our agent, even surprised us by sending a birthday gift to my child at the hotel. She was the best travel agent and it was the best trip!

Hotel Review

BrownSuites Busan Station

Our apartment-style suite was stylish, spacious, clean, and had an amazing view and our own laundry. But it lacked a front desk, a dedicated hotel restaurant, and daily housekeeping services. The self check-in was a little bit confusing because there were multiple entrances to the two towers. Any questions/issues during our stay were very quickly answered via WhatsApp, but if you prefer a place with standard hotel service and a breakfast buffet, this may not be the best choice.

Authenticity & Character

Location

Quick walk to Busan train station. A bit far from the Haeundae Beach area.

Staff

Service via WhatsApp was quick and friendly but wish there was more in-person opportunity.

Cleanliness & Comfort

The room was clean and beautiful but there was no housekeeping service included.

Activity Reviews

Full Day Gyeongju Tour with National Museum and Bulguksa Temple

Busan

I’m so glad we took this day trip from Busan. Gyeongju was such a different experience from the big cities of Seoul and Busan. It had more of a village feel with traditional architecture. The Bulguksa Temple was incredible. We enjoyed the museum on Shilla history. And our very knowledgeable guide and driver, Mimi, led us to an incredible local soon tofu restaurant.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Busan Highlights Tour with Jagalchi Fishery Market

Busan

Quality of Experience

Guides, Drivers and Staff

Mimi, our guide, was super friendly, accommodating, and knowledgeable. She was able adjust to our needs flexibly because we arrived in Busan in the early afternoon and couldn’t quite last the full 8 hours out of exhaustion and jet lag. But we still saw the highlights we wanted to see and got back to our hotel exactly when we wanted.

Transport

Full Day Korean DMZ Tour

Seoul

Explore Seoul Highlights

Seoul

Quality of Experience

Guides, Drivers and Staff

Our guide, Wookie, was knowledgeable, energetic, and friendly. One of the best guides we’ve ever had.

Transport

We rode in a spacious and comfortable van for our family.

Our trip to Morocco booked with kimkim was amazing. The details, communication, and customization met our expectations. We understood and were willing to pay the extra cost associated with booking through a travel company, however, the cost breakdown was hidden, so you didn't really know what you were paying for.

Communication with the local specialists, Hamza and Said (with Original Travels) was great. They understood what was important to us and made sure we were kept in the loop with any changes. While everything was taken care of as far as hotels and guides, we had to proactively ask for confirmation #s, so we could feel comfortable and secure prior to arriving in Morocco. They provided all the details we asked for and we received everything we needed prior to arriving in Morocco.

What made our trip the absolute greatest was our local driver, Soufiane. He was the one that really made the magic and experience come to life for us. He struck the perfect balance of professional and personal - always making sure we were taken care of and comfortable. Our precocious 6 year old son was thrilled to be in his presence and befriended him almost immediately. By the 2nd day, Soufiane went from just being our driver to a friend to travel with. He was punctual, kind, and genuinely gracious. Without him our trip would have felt mediocre. If you travel to Morocco and book with kimkim, be sure to ask for Soufiane - you won't regret it. Thank you, Soufiane, for making this trip unforgettable and helping us create some core memories. You'll always be part of our experience there.

Great trip! Erin spent quite a bit of time with different versions of the itinerary so that I could maximize my time in Patagonia while also meeting up with my friends. Erin and Jessica were both very responsive with any questions that I had before and during the trip. Everything went smoothly during my trip and I had a wonderful time!

We spent 3 nights in Crete. Our Cretan guide, Alex Melas, was exceptionally polite, kind, personal and engaging. By the end of our time together, we were sharing recipes! Kim Kim and Be a Greek did a supurb job with the planning of our entire Greek trip. Effie was our local specialist in Athens for several days. Effie is a personable, witty and knowlegable guide. She made the entire experience much more enjoyable that we could have ever imagined or hoped for.

Hotel Reviews

Athens Ikon

Athens

The suite comfortably accomodated our five member family without the teenagers stepping on each other. The reception staff were extremely kind, friendly and helpfull with dining suggestions, taxis and such. Would certainly recommend Athens Ikon Hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

GDM Megaron

Heraklion

Best breakfast that I've ever experienced anywhere in the world. Simply amazing.

Authenticity & Character

Location

walking distance to everything in Heraklion

Staff

Cleanliness & Comfort

Activity Reviews

Athens City Bike Private Tour

Athens

Kostas Poulopoulos was our bike guide. He was witty, friendly and patient with our family. The e-bike tour was an excellent way to start our stay in Athens. Kostas and the tour gave us our bearings in city we had never visted before. Would highly recommend Athens by Bike.

Quality of Experience

Guides, Drivers and Staff

Transport

Knossos Palace and Museum Private Mythological Tour from Heraklion

Heraklion

Knossos Palace and the labyrinth were a great destination. Our guide was very knowlegable and patient with our questions. The weather was subprub for the season. Tempurature was in mid-50'sF and sunny every day!

Quality of Experience

Guides, Drivers and Staff

Transport

The trip plan was excellent and we covered a lot of different activities and areas of PERU. The Hiram Bingham train to Machu Picchu was so much fun and the guide was very good.

We had Juan de la Cruz as our guide in the sacred valley and Cusco. He was very knowledgeable and warm and we learned a lot and enjoyed his company.

Each hotel was unique with excellent service. The inka terra lodge in the Amazon was amazing and the guide Pedro that took us on all the excursions was extremely patient and never rushed trying to give us the maximum chance of seeing the wildlife. The meals were delicious.

The guide in Tallinn was exceptional!! University history professor named Jonas. Very knowledgeable and friendly. The highlight of the day trip without a doubt!!
Overall trip planning was excellent!! Suggested activities were terrific!!
Only comment would be with the selection of the Hotel Lilla Roberts. Our room was 5 sets of stairs plus an open courtyard from the main desk. This was difficult for us being in our 70’s.
Would do it all over again with more time in Levi and Rovaniemi. The day trip to Tallinn was a highlight of the trip. As was the Levi hotel and the ice floating in Rovaniemi with the northern lights visible.
Overall the people in Lapland were more friendly than Helsinki. Although we had a cab driver there who lifted our spirits the last day we were there. Friendly, honest and helpful!!!

We ( my two college aged ) kids just completed a week of travel / vacation in Taiwan. We used Toplogy tour agency. They handled all of our bookings from our car transfers to hotels, our amazing tour guide who was with us the entire week Ken Ho.
From the initial planning phase I worked with Shirley who helped me figure out an itinerary that let us see some of central Taiwan as well as the northern coast and Taipe city. It was a well balanced itinerary that gave us some great experiences like going to a tea plantation and picking tea leaves and than seeing the process of how the leaves are dried and processed. We had many other experiences where we got to interact with local people to see how they lived and their trades. Ken our tour guide was with us the entire week and drove us to all the locations, helped us with all the logistics like getting tickets, getting restaurant reservations and even helped us find someone to pick up and provide laundry service for all our clothes to be washed and folded in one day without us having to sit in a laundry facility for hours. And it was very affordable. He was very patient and had a very sweet disposition, always smiling and very knowledgeable about Taiwan’s history and the places we went to see. I highly recommend using Topology. We had a great experience in Taiwan this week and we owe much of it to them.

Thank you for all your help.
I would have loved to get a summary of places to be, with addresses, and the exact times to be there and how long the event would take. However, I understand that in large part because our trip was so last-minute, it was hard to accommodate.
I really appreciated the extra restaurant suggestions, and being available and responding to messages during off-hours and on holiday days!
Thank you for making it a memorable vacation.

Guides were great. Knowledgeable and pleasant. Wineries were fantastic! Transportation was also on point. Very communicative and the app. specific to our drivers was very informative. Locations of both hotels could not have been better. Hotel Regina oddly was very loud. The hotel must have extremely thin walls because even without my hearing aids, I could hear stomping, vacuuming, talking, running, vacuuming, yelling, vacuuming, all night long 😂 lol. However, hotel Regina had great service and breakfast and overall we were happy with our stay. The Girona Hotel was also fantastic. Oddly enough, upon arrival, there was no one to let us in the door. Fortunately our driver was kind enough to stay with us and help try to reach someone in the building. Eventually a room service worker opened the door, to which we then entered the reception area and waited an additional 5 min. before seeing anyone. Very appreciative of the driver. The room was super cool and a unique hotel. Again, an overall fantastic experience.

Hotel Reviews

Hotel Palau Fugit

Girona

Authenticity & Character

Cool room. We had a lovely little balcony overlooking the street.

Location

Central-walking access to everything.

Staff

The massage therapist was the sweetest lady. We both got massages while there and she was wonderful!

Cleanliness & Comfort

Hotel Regina

Barcelona

This hotel is so perfectly located. Everything is with easy access. It is a smidge loud. Must have thin walls, but we were still very pleased with our stay.

Authenticity & Character

Location

Easy walk to everything we wanted to see and/or easy access to transportation. A taxi stop was just out front and metro was a block away.

Staff

Everyone was so helpful and pleasant. Grateful for the hotel umbrellas the first day to borrow!

Cleanliness & Comfort

Activity Reviews

Private Gaudí Architecture Walk with La Sagrada Família

Barcelona

Loved the private guide. As someone who has hearing aids, a big group would be difficult for me to hear. Our guide was very knowledgeable and passionate about Barcelona. Pace was perfect, and no lines! Our guide is also very well known among the tourist areas! We really enjoyed our time.

Quality of Experience

Guides, Drivers and Staff

We used the metro with our guide and he was sure to show us how to, so we were able to explore on our own the next day!

Transport

Wonders of Girona Guided Walk

Girona

Guide was very knowledgeable and friendly. We appreciate all of the suggestions for dinner, etc.

Quality of Experience

Guides, Drivers and Staff

Transport

Our driver to Girona, not only asked us prior if we’d like a water, he proceeded to wait and help us get into the hotel. He then reached out later with dinner suggestions for us!!

Penedès Vineyards, Wines & Tapas Day Trip

Barcelona

The two ladies at both wineries were just lovely. Personable, knowledgeable, and so very kind.

Quality of Experience

Guides, Drivers and Staff

Transport

The app. suggested just allowed for clear communication. Everyone was on time or early!

It was awesome working with Imane, she was very knowledgable, flexible, patient and accommodating.
She was able to draft the trip as we envisioned.

Hotel Reviews

Hotel Jadali

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Fès - Relais & Châteaux

Fès

what a cute place in the Medina! very well built! quiet a gem

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

quite a experience! loved it

Authenticity & Character

Location

Staff

Cleanliness & Comfort

it was a awesome experience

Ksar El Kabbaba

Skoura

What a hidden gem! super cute

Authenticity & Character

Location

Staff

Cleanliness & Comfort

very cute hidden gem, better than expected

La Mamounia

Marrakech

Stunning !

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Outstanding in every way

Activity Reviews

A Relaxing Hammam Experience: The Art of Moroccan Wellness

Morocco

Quality of Experience

Guides, Drivers and Staff

Guided Tour of Fez Medina

Fes

Quality of Experience

Food

Guides, Drivers and Staff

Transport

ATV Ride in the Dunes of Merzouga

Merzouga

Quality of Experience

Guides, Drivers and Staff

Transport

Skoura to Merzouga via Dades valley, Todra Gorge, Erfoud, Rissani & Camel Ride

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Transfer from Merzouga to Fes: From Sahara Sands to Imperial City

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Transfer from Marrakech to Skoura via Ait Benhaddou & Ouarzazate

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakech Evening Food Tour

Marrakesh

very knowledgeable tour guide Sohail, he was great and accommodating

Quality of Experience

Guides, Drivers and Staff

Transport

Sunrise Hot Air Balloon Ride in Marrakech

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Majorelle Gardens

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Our local specialists were the Kimkim Croatian team of Antonia and Sara, who worked closely with me to develop a beautifully customized trip plan that took us to Bosnia (Banja Luka and Mostar), as well as to many points of interest in Croatia, especially along the Dalmatian Coast. It was the Mother - Son journey of a lifetime!

Hotel Reviews

Heritage Hotel Santa Lucia

Split

upgraded, large room.. however nightly concerts were noisy and unavoidable.

Authenticity & Character

Staff

Staff was attentive and helpful with parking and luggage.

Cleanliness & Comfort

normal

Manda Heritage Hotel

Zagreb

The Manda was our home base in Zargreb and we love being there. Also, had two toilets; very useful!

Authenticity & Character

Friendliness.

Location

Staff

Cleanliness & Comfort

everything perfect

Boutique Villa Pearl of Plitvice

Authenticity & Character

It is in the woods; all modern conveniences. A beautiful setting and spacious rooms.

Location

Gorgeous. Next to Plicvice Lakes. Lovely couple who prepared breakfast. Coszy, comfortable, 5-star

Staff

Such a sweet and friendly couple served breakfast

Cleanliness & Comfort

Hotel Ideja

Hotel Ideja was a wonderful surprise. The hotel hosts exuded warmth , welcome, extra care for some of our needs, a great breakfast, and -- yes -- heated bathroom floors! It was our favorite, where we felt cared about and at home by the staff.

Authenticity & Character

Location

Easy access to all important historical sites & Christmas Market and the green Vrbas River.

Cleanliness & Comfort

everything. and when a needed clothing cleaned it was handled immediately with a smile.

Activity Reviews

Private Walking Tour of Zadar

Croatia

The highlight of our visit to Zadar was the Sea Organ, and the sunset over the Sea Organ and amazing astrological Sun & planets installation.

Quality of Experience

Private Walking Tour of Banja Luka

Banja Luka

The walking tour and our complete 3-days experience in Banja Luka was a highlight of our trip. The area has many interesting archeological sights of interest and to explore on our own, and a charming Christmas Market. We loved the Ideaja Hotel & staff.

Quality of Experience

Guides, Drivers and Staff

Private Game of Thrones Tour of Dubrovnik

Dubrovnik

IVANNA was an excellent guide that explained in detail the Game of Thrones experience.

Quality of Experience

Culinary Experience in Klis Area

Split

See more about this in the review of the Day that took us to Klis fortress and culinary experienc

Quality of Experience

Guides, Drivers and Staff

Private Walking Tour of Split

Croatia

I have already shared many details about our first da getting to know Split, Diocletian's palace, and especially the tour of Klis fortresss and subsequent banquet. This day was one of the greatest highlights of our Trip, i which our guide Yanna made all the difference.

Quality of Experience

Guides, Drivers and Staff

Warmth, friendship, delightful hospitality, extraordinary cuisine.

Transport

We loved our driver and appreciated his good humor and patience!

Private Walking Tour of Plitvice Lakes National Park

Croatia

We had a wonderful tour and a fantastic tour guide in Želko. There is no way to put into meaningful words the beauty and majesty of the park and its rock formations, spectacular water falls, a thoroughly informative and enjoyable 3-hour hike.

Quality of Experience

Guides, Drivers and Staff

Wine Tasting in Mostar area

Mostar

We were privileged to visit a real working winery, despite the fact that wineries were al close for the Winter. This was an authentic winery experience for which we are most grateful and that met one of the primary objectives of our Trip Plan. Thank you!

Quality of Experience

Guides, Drivers and Staff

They were prepared for us and provided a thorough overview of the winery operation.

Hvar Day Trip from Split

Croatia

GRGO was an engaging and very informative guide, who provided a detailed overview of HVAR. We were privileged to see his winery operation; we especially enjoyed his crna vino and enjoyed meeting his wife . We were fed a delicious home-cooked veal cutlet dinner. This was a uniquely arranged experience that meant a lot to us.

Quality of Experience

Food

Guides, Drivers and Staff

Private Walking Tour of Zagreb

Zagreb

Our guide Josipa 's enthusiasm and love for her city opened our eyes, and -- because of her -- we also feel in love with Zabrgreb. We want to return!

Quality of Experience

Yes ! Josipa!

Our hotel (Hotel Santhiya) was amazing….. yoga teacher was amazing and the staff was so friendly. Jean did a wonderful job listening to our wish list and then implementing a schedule. We were away over New Years and did not see another American family while on this portion of our stay in Thailand. Our resort had wonderful amenities but was relatively small in comparison and not touristy in feel. It was incredible. Our day excursions with Mr Ya were also fabulous and off the beaten path. We got a special look into Thai island life and all the residents were so kind and welcoming. Jeab planned a perfect 4 night end to our time in Thailand. Thank you!

Hotel Review

Santhiya Phuket Natai Beach Resort

Natai

Super kind staff. Beautiful resort. Gorgeous beach and pool. Delicious food. Amazing yoga and massages

Authenticity & Character

Architecture and decor and staff that treated you as fsmily

Location

Not crowded and very peaceful. The staff put on an incredible NY’s eve crlebratiom

Staff

Smiley and wanting to go the extra mile. Housekeeping also did a wonderful job and was discreet .

Cleanliness & Comfort

Activity Reviews

The Beauty of Phang Nga Bay

Thailand

As stated— could have skipped the town with the floating soccer field. It was touristy and unnecessary after all the wonderful time we spent on Mr Ya’s island

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sunset by Local Boat & Dinner

Thailand

See above

Quality of Experience

We didn’t see another boat out there!!

Guides, Drivers and Staff

The Charm of Coastal Communities and Nature

Thailand

Mr Ya was an awesome guide. Everyone in the small village worked so hard to make our when looking at the schedule initially I didn’t realize we’d be starting our days at the same launching point. A suggestion would have been to limit day one to an afternoon of mangrove kayaking followed by the sunset and dinner. The next day we could have had an early start, visited the James Bond island, swum off a small island beach then had lunch at the village (rather than two lunches there). After spending time on the small non touristy island we would have preferred to skip the touristy island (with the floating soccer field) altogether. Just food for thought.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kate was wonderful,,, very responsive and a delight to work with. She tied up almost every loose end, went above and beyond on a couple of occasions and when she didn’t know an answer to our questions, she quickly found the answer and provided it right away.
I do want to provide feedback on a couple of things,,, fist the positive,,,,, the itinerary was fine, maybe a little too aggressive for people in their 70s but that was more our responsibility than Kimkims. We made changes on the spot and that was fine. It did result in our not taking a number of tours that we prepaid for.
Transportation was fine, both private cars and trains.
Accommodation’s were of mixed quality. In Edinburgh we enjoyed the Glasshouse Hotel but we wished that our hotel could have been more centrally located and if not in the old city, maybe closer to it. The Leonardo In Glasgow, we would never stay in that prearranged hotel and it should not be used as a choice in the future; out of the way, old and dated, heat didn’t work in our room and not a friendly staff.

Hotel Reviews

Leonardo Royal Hotel Glasgow

Terrible experience here, you should not offer this hotel in the future

Authenticity & Character

Hotel was dated, needed a renovation, dingy and sparse,,,, our room had no functions heat,,,,, they had to improvise and moved a space heated in for our stay

Location

Out of the way, don’t feel particularly safe walking around neighborhood

Staff

Cleanliness & Comfort

Don’t use this hotel,,,,, it was at the end of our trip and did not leave a positive last impression

AC Hotel by Marriott Inverness

Inverness

Clean, efficient, tiny rooms

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Glasshouse, Autograph Collection

Edinburgh

Nice hotel, accommodations were clean and comfortable

Authenticity & Character

Location

Move the hotel choice closer to the old city

Staff

Guest Services/ concierge were great

Cleanliness & Comfort

Had a number of problems in the bathroom,,,, first arrives, no heat in the room, thermostat needed to be replaced; show door did not close, could not be fixed so bathroom floor flooded everyday; temperature control on shower was broken and needed to be replaced. Too many mishaps for one stay

Activity Reviews

The Kelpies Guided Tour

Scotland

Guides, Drivers and Staff

Erie from Executuve Private transfers was a terrific driver. We used him twice on long distance drive….. A real gem and great representative for the company

Transport

Edinburgh Castle & Old Town Private Tour

Edinburgh

Guide was warn and very knowledgeable but provided tooooo much info, couldn’t absorb it all. Appealed tha she had a set program and couldn’t deviate,,, tooo much and too deep of detail

Quality of Experience

Guides, Drivers and Staff