Kimkim Trip Reviews

4.8
Based on 16,462 ratings
Read 16,462 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Paris is beautiful. Impressed with the old bu...
France | May 22 - May 30, 2025

Thakor
Thakor P.
Marlborough, MA | Reviewed on Jun 07, 2025

Paris is beautiful. Impressed with the old building architecture. Amboise visit was great. Chateaus are very intersting

Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jun 09, 2025

Dear Thakor,
I am glad you like Paris and Amboise. Hope you enjoyed the concert at the Sainte Chapelle also!
We look forward to welcoming you again.
Audrey

Paris - May 20-27
France | May 20 - May 27, 2025

G
Gail Davidson D.
Boston, MA | Reviewed on Jun 07, 2025

The guides that Emilie booked for us were very knowledgeable, courteous and enjoyable to spend time with. I especially liked our Versailles guide (I am horrible with names, and I can’t find my notes, sorry), he was fun & his knowledge of the history of Versailles & the era was impressive.

Thank you Emilie.

Gail

Local specialist: Emilie Dubreuil

Portual was Fantastic
Portugal | May 26 - Jun 6, 2025

M
Michelle Y.
Ashburn, VA | Reviewed on Jun 07, 2025

Pedro was fantastic. We had an amazing trip filled with flawless execution and little surprises to help us celebrate our 25th anniversary. Highly recommend Pedro and his team.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 10, 2025

Dear Michelle,
Thank you so much for your kind words! I am super happy to hear that myself and the team helped make your 25th anniversary celebration so special.
It means a lot to know the little touches and smooth planning made a difference.
We hope to welcome you again in the future!
Your Friend in Portugal - Pedro

A perfect trip!
Costa Rica | May 26 - May 31, 2025

Jade
Jade A.
Atlanta, GA | Reviewed on Jun 07, 2025
A perfect trip!
Our transfer from the airport to our first hotel was seamless. We participated in multiple activities including a hike around a volcano, a guided hanging bridges hike, swimming at a waterfall, and sailing and snorkeling. We had great guides including Alex and Marion! We had a few questions along the way and communicating with the KimKim team was easy. We received responses quickly. I highly recommend KimKim and will be using their services again in the future!
Read more

A perfect trip!
Our transfer from the airport to our first hotel was seamless. We participated in multiple activities including a hike around a volcano, a guided hanging bridges hike, swimming at a waterfall, and sailing and snorkeling. We had great guides including Alex and Marion! We had a few questions along the way and communicating with the KimKim team was easy. We received responses quickly. I highly recommend KimKim and will be using their services again in the future!

Activity Reviews
Kayaking on Lake Arenal
Kayaking on Lake Arenal
Arenal/La Fortuna

The scenery around the lake was beautiful! Our guide Fred was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Introduction to the Gulf of Papagayo
Introduction to the Gulf of Papagayo
Gulf of Papagayo
Morning Sailing and Snorkeling Adventure
Morning Sailing and Snorkeling Adventure
Costa Rica

Snorkeling and sailing was so much fun!! Our guides were amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Private: Arenal Volcano Hike & La Fortuna Waterfall
Private: Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

Loved this experience! Marion, our guide was wonderful! The waterfall was gorgeous but the rocks were slippery and the water was COLD!

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

The bridges are in the rainforest. The scenery was beautiful and we had the opportunity to see a lot of wildlife. Marion, our guide, was great at explaining and pointing out specific things during our walk.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jun 09, 2025

Thank you Jade for your review and for mentioning my coworkers Alex and Mariano by name. They are the best 🌟

I'm glad that you enjoyed your trip and had memorable adventures here in Costa Rica

Thank you
Holden Ketchum
Serendipity Adventures

Great trip
Spain | Feb 26 - Mar 8, 2025

M
Marrianne R.
Newark, NJ | Reviewed on Jun 07, 2025
Thanks to the Kim kim Team our trip to Spain was a success. We were able to cover a lot of ground with ease help to their assistance. Read more

Thanks to the Kim kim Team our trip to Spain was a success. We were able to cover a lot of ground with ease help to their assistance.

Hotel Reviews
Petit Palace Puerta del Sol
Madrid

Cute hotel close to Plaza de Sol with wonderful views and a great breakfast however it can be quite noisy late into the night since you are in the center of the city

Authenticity & Character
location is close to everything
Location
Staff
friendly and helpful
Cleanliness & Comfort
basic
Gar Anat Boutique Hotel
Granada

Beautiful boutique hotel with unique rooms, it was a quick walk to everything. Excellent service with a great breakfast and afternoon tea available in lobby. One word of caution if you are traveling with older or handicap guests the entrance does require you to step over the door frame into the lobby and some of the rooms had a step down/up into the room that could be an issue

Authenticity & Character
each room had its own theme
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jun 12, 2025

Hi Marianne,

Thank you for your review of all the hotels! It gives future travelers a greater understanding of what to expect. 😀

I am so glad we were able to help plan everything on your trip, from accommodations, activities, and transportation, and that it was a smooth experience!

I agree, we have the best kimkim team!!! 🙌

Eleanor organised everything beautifully for ...
Japan | May 24 - Jun 6, 2025

K
Karenr R.
Australia | Reviewed on Jun 07, 2025

Eleanor organised everything beautifully for us.
The private guides in Hiroshima, Okayama and Matsue were all excellent as were the hotels.
Many thanks to all.

Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Jun 10, 2025

Hi Karen,
Thank you so much for your wonderful review! I’m absolutely delighted to hear that you had such a fantastic experience in Japan.It was a joy to organize everything for you, and I truly appreciate your kind words about the guides and hotels.

Wishing you many more amazing adventures ahead!

Warm regards,
Eleanor

Spectacular 2-week journey covering three major Indonesian islands
Indonesia | May 11 - May 25, 2025

Lev
Lev T.
Los Angeles, CA | Reviewed on Jun 07, 2025
We had an amazing trip! Our itinerary covered three major Indonesian islands, Java, Sulawesi, and Bali, and it allowed us to learn about rich and diverse Indonesian culture, history and people from many different angles. Marc, our tour specialist, was very helpful at all stages of tour planning and execution, very flexible, easy to reach at all times by phone/text/zoom. At some point we decided to change the original itinerary by skipping the Java volcano climbs and proposed to replace them... Read more

We had an amazing trip! Our itinerary covered three major Indonesian islands, Java, Sulawesi, and Bali, and it allowed us to learn about rich and diverse Indonesian culture, history and people from many different angles. Marc, our tour specialist, was very helpful at all stages of tour planning and execution, very flexible, easy to reach at all times by phone/text/zoom. At some point we decided to change the original itinerary by skipping the Java volcano climbs and proposed to replace them with a 4-day visit to Sulawesi with its incredible Bugis and Toraja villages. Marc was very supportive of this idea and quickly re-arranged our tour, which required quite significant changes and a slew of new bookings of hotels, flights, guides, local transportation, etc. Just before the trip we learned that Borobudur and Prambanan temples would be closed on two out of three days that we were supposed to spend there (I wish we knew about it earlier, before we booked our flights so we could change the dates). So, we had to rearrange our itinerary to accommodate this circumstance. Again, Marc was very helpful in fixing this issue. We were generally very happy with the hotels that Marc booked for us, they were comfortable, clean, located in beautiful surroundings and had a boutique feel to them. The only partial exception was our last hotel in Bali, Sun of Granary Resort. While beautifully located among rice fields, with helpful staff, our rooms for some reason were rather humid (with damp smell and a little damp linen), and our air conditioning wasn't able to cure this problem. Of course, the weather in Indonesia is generally very humid, but in all other hotels we did not encountered this issue. Our tour guides in Java (Fakikh) and Sulawesi (Robi) were excellent, very knowledgeable, enthusiastic, with good grasp of English. The tour guide in Bali (Sridana) was OK, but less engaging, perhaps partially because his English was sometimes difficult to understand. On the other hand, Sridana was punctual and took good care of us. The drivers on all three islands were excellent, it was important since driving in Indonesia is not easy to say the least. I am a good driver, but I would not risk driving there myself.

To summarize, overall our trip was a very pleasant and memorable experience, and we certainly recommend Marc as your customized tour operator.

Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Jun 10, 2025

Hi Lev and friends,

Thank you very much for your thoughtful and detailed review. I truly appreciate it. It was a pleasure planning the trip with you all and making the necessary adjustments along the way.

I hope we’ll have the chance to work together again on a future trip, perhaps exploring other islands in Indonesia. There’s still plenty more to discover.

All the best,
Marc

P.S. – I found a good pilaf (or plov) near my place.

I cannot recommend our trip planner Sara high...
Croatia | May 23 - Jun 2, 2025

Christine
Christine P.
Newark, NJ | Reviewed on Jun 07, 2025
I cannot recommend our trip planner Sara highly enough! From the moment we reached out to her for our first trip to Croatia, she was incredibly helpful and attentive. She worked seamlessly with my husband and me online, organizing everything we needed for our trip.
We were traveling for a wedding and wanted to make the most of our time in Croatia, exploring various cities and going on a few excursions. She listened to our desires and made fantastic recommendations. Each detail was...
Read more

I cannot recommend our trip planner Sara highly enough! From the moment we reached out to her for our first trip to Croatia, she was incredibly helpful and attentive. She worked seamlessly with my husband and me online, organizing everything we needed for our trip.
We were traveling for a wedding and wanted to make the most of our time in Croatia, exploring various cities and going on a few excursions. She listened to our desires and made fantastic recommendations. Each detail was meticulously planned, and there was always a driver waiting for us at every destination, which made our travels stress-free and enjoyable.
Her exceptional service and expertise truly transformed our trip into a memorable adventure. Thank you for everything!

Hotel Reviews
Hotel Osam
supetar

For a small coastal quaint & quiet town this hotel was was perfect location to explore. The staff was so wonderful to talk to & they couldnt cater to us anymore .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ambasador
Split

Nice newer hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palace Elisabeth
Hvar

We were originally told about this hotel from friends of ours. So when I mentioned it to Sara , she totally agreed! It actually made us fall in love with HVAR even more so!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Excelsior Hotel
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik
Quality of Experience
Guides, Drivers and Staff
Transport
Hvar Half-Day Private Island Tour (Afternoon)
Hvar Half-Day Private Island Tour (Afternoon)
Hvar
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Walking Tour of Split
Private Walking Tour of Split
Croatia

Ivana greted right after we got off the ferry. It was perfectly timed since our hotel room wouldnt ready . So we left our luggages 7 went on a wonderful walk exploring the town the castle. Ivana was a wealth of information & a pleasure to have many conversations with my husband & I

Quality of Experience
Guides, Drivers and Staff
Transport
Gourmet Experience at Local Winery
Gourmet Experience at Local Winery
Croatia

One of the highlights of our trip! Super intimate, just , use & our ‘sommelier”. After each tasting & thoroughly learning the history of the family, the wines & the beautiful labels, we were given delicious food pairings while sitting outside their lovely garden. We ordered several cases of their products to shipped back home to enjoy.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elafiti Islands - Private Half Day Speedboat Tour
Elafiti Islands - Private Half Day Speedboat Tour
Dubrovnik
Quality of Experience
T
Guides, Drivers and Staff
Transport
Guided Walking Tour of Šibenik
Guided Walking Tour of Šibenik
Croatia
Quality of Experience
G
Guides, Drivers and Staff
Transport
Local specialist: Sara Skok
Sara
Sara Skok
Local specialist in Zagreb, Croatia | Replied on Jun 09, 2025

Dear Christine,

Thank you so much for your kind words!

It has been a true pleasure working with you and John on this trip, and I am so happy to hear you had a great time in Croatia. We always try to do our best so you can completely relax and enjoy your time in our lovely country and I am glad you had a memorable trip.

I hope our paths will cross again and wish all the best to you and John!

Sending warm regards from sunny Croatia,
Sara

Amazing Trip to Italy
Italy | May 28 - Jun 5, 2025

Judi
Judi S.
Minneapolis, MN | Reviewed on Jun 07, 2025
Everything about our trip to Italy was absolutely AMAZING! Andrea was so knowledgeable and wonderful! 😃🙌💜
We spent time in Rome, Florence, and Naples! All of our tour guides were experts in sharing incredible information about the various tours we participated in! I highly recommend KimKim, Inc. for anyone who wants an awesome and memorable trip/vacation!! 😃
Read more

Everything about our trip to Italy was absolutely AMAZING! Andrea was so knowledgeable and wonderful! 😃🙌💜
We spent time in Rome, Florence, and Naples! All of our tour guides were experts in sharing incredible information about the various tours we participated in! I highly recommend KimKim, Inc. for anyone who wants an awesome and memorable trip/vacation!! 😃

Hotel Reviews
Hotel Floridiana
Amalfi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Corte dei Sogni Boutique Hotel & spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Navona Essence Hotel
Roma
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Vatican Museums and Sistine Chapel - small group
Vatican Museums and Sistine Chapel - small group
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Chianti Full Immersive Wine & Olive Oil Experience from Florence (small group)
Chianti Full Immersive Wine & Olive Oil Experience from Florence (small group)
Florence
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rome Private Guided Walk
Rome Private Guided Walk
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Accademia Gallery - skip the line entrance
Accademia Gallery - skip the line entrance
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Capri Island from The Amalfi Coast - small group
Day trip to Capri Island from The Amalfi Coast - small group
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum and Roman Forum - small group guided tour
Colosseum and Roman Forum - small group guided tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jun 13, 2025

Thank you so much Judi for your very nice words. It was a pleasure working with you.

Spectacular Norway
Norway | May 16 - Jun 6, 2025

V
Victoria C.
Canada | Reviewed on Jun 07, 2025
Our consultant, Tom Christer, planned a remarkable trip for us. From start to finish, we travelled by bus, boat, train and car taking in Norway’s special grandeur of mountains, fjords and seascapes.
We arrived in time for National Day and thoroughly enjoyed being part of the celebration.
A real highlight was our time in the Lofoten Islands and then going up to Andenes. Puffins, sea eagles and orcas plus the scenic fishing villages provided daily delight.
I can’t say enough good things...
Read more

Our consultant, Tom Christer, planned a remarkable trip for us. From start to finish, we travelled by bus, boat, train and car taking in Norway’s special grandeur of mountains, fjords and seascapes.
We arrived in time for National Day and thoroughly enjoyed being part of the celebration.
A real highlight was our time in the Lofoten Islands and then going up to Andenes. Puffins, sea eagles and orcas plus the scenic fishing villages provided daily delight.
I can’t say enough good things about Tom, who is so responsive and helpful.
I’ve travelled widely and this trip exceeded my expectations.

Hotel Reviews
Oslo Guldsmeden
Oslo

Absolutely charming. Excellent breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vangsgaarden Gjestgiveri
Aurland

A view to die for. Helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Terminus
Bergen

Excellent location . Historic charm. Helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Brosundet
Ålesund

Wonderful location, staff, food. All first rate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Britannia Hotel
Trondheim

A truly grand old hotel. Famed for their breakfast buffet and rightly so.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Svinøya Rorbuer
Svolvær

Beautiful location. Great food. Our two story cottage with a comfy living room was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Havet
Bodø

A good place to stay before heading to Lofoten. Hotel restaurant had an excellent server and quite good food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reine Rorbuer
Reine

The location and charm were perfect. Very good dining but I wish they would take whale meat off the menu.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skagakaia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Marmelkroken
Risøyhamn

A beautiful location with grand ocean views. Comfortable room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Blu Airport Hotel, Oslo Gardemoen
Gardemoen

Great option for staying at the airport.

Authenticity & Character
Location
Proximity to airport.
Staff
Cleanliness & Comfort
Activity Reviews
Fjordcruise on UNESCO Nærøyfjord
Fjordcruise on UNESCO Nærøyfjord
Norway
Full Day Geiranger Fjord Cruise
Full Day Geiranger Fjord Cruise
Ålesund
Trollfjord & Eagle Boat Tour
Trollfjord & Eagle Boat Tour
Norway
Summer Whale Watching in Andenes
Summer Whale Watching in Andenes
Norway
Local specialist: Tom Christer Larsen
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on Jun 12, 2025

Hi Victoria and Debra.

I was honored being able to plan a trip for such adventures and travellers like the two of you.
Therefore Im very happy to hear that you had a great time exploring our country, that you got to see the variety of landscapes and wildlife. Its also cool you got to spend our National day. It was a true pleasure being a part of your adventure.

All the best

Best regards,
Tom

The trip was absolutely amazing and Marija di...
Croatia | May 24 - Jun 2, 2025

K
Kaylee W.
Minneapolis, MN | Reviewed on Jun 07, 2025

The trip was absolutely amazing and Marija did a fabulous job at coordinating all of our activities and meeting time for drivers! Everything went smoothly and couldn’t have asked for more 💕

Local specialist: Marija Mance
Marija
Marija Mance
Local specialist in Rijeka, Croatia | Replied on Jun 07, 2025

Dear Kaylee,

Thank you so much for your wonderful review. I truly appreciate your kind words, your accuracy, and your simply lovely spirit.
Wishing both of you many more beautiful journeys ahead. And if you ever decide to return to my little corner of the world ... you know where to find me! :)

And remember: in the end, it’s the memories that matter most!

Marija

Perfect Trip!
Italy | May 17 - May 31, 2025

Emily
Emily T.
Newark, NJ | Reviewed on Jun 06, 2025
We had the most incredible trip. Marta communicated with us almost weekly until we left for the trip so were informed and felt prepared. We collaborated to create the itinerary, but she picked great hotels and tours that made our trip even more special. Some of the highlights were our private tour guide in Siena, our apartment in Florence, Mariel & the food tour in Rome, and our farm stay hotel outside of Sorrento. We felt that we were able to see and do so much, while having the perfect... Read more

We had the most incredible trip. Marta communicated with us almost weekly until we left for the trip so were informed and felt prepared. We collaborated to create the itinerary, but she picked great hotels and tours that made our trip even more special. Some of the highlights were our private tour guide in Siena, our apartment in Florence, Mariel & the food tour in Rome, and our farm stay hotel outside of Sorrento. We felt that we were able to see and do so much, while having the perfect amount of days in each city. Throughout our trip, Marta and Jessica were proactive in sending our driver details for the next day and their contact details information. We will definitely be using this service on future trips. Thank you again for giving my family the trip of a lifetime!

Hotel Reviews
Hotel Dell'Opera
Venice

The staff was incredibly friendly and the included breakfast each morning was delicious. Great location.

Authenticity & Character
Location
Very close to walk to dinner spots and tours destinations
Staff
Cleanliness & Comfort
Relais Regina Giovanna
Sorrento (Na)

The property is so so gorgeous. All of the staff were very professional and eager to help. The only downside was that dinners weren’t great, but breakfast service was delicious and they have a free hourly shuttle to Sorrento where you could grab dinner instead.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Alfani al David
Florence

Right across from the accademia. A little loud during the day, but quiet at night. Valeria and Francesca met us upon check in and gave us some great local recommendations. Large space, yet very homey.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Vatican & Sistine Chapel Group Tour
Vatican & Sistine Chapel Group Tour
Rome

It’s a must do, but that place is really crowded. Would have liked longer to explore the museum, but they keep people moving - not a flaw of the tour.

Quality of Experience
Guides, Drivers and Staff
Small Group Tour of Colosseum Underground, Arena and Forum
Small Group Tour of Colosseum Underground, Arena and Forum
Rome

You definitely need to be in shape to do this tour. It is a fast paced walk around the Roman forum, but there is so much to see in a short amount of time.

Quality of Experience
Guides, Drivers and Staff
Gondola ride
Gondola ride
Venice

Must do in venice

Quality of Experience
Hidden Venice Walking Tour
Hidden Venice Walking Tour
Venice

To be honest, this was fine for us. We didn’t really remember it after the fact, but enjoyed ourselves during it.

Rome: Foodie Walking Tour of Campo de Fiori Market and Roman Neighborhoods
Rome: Foodie Walking Tour of Campo de Fiori Market and Roman Neighborhoods
Rome

Definitely a highlight of the trip. The guide was really informative and took us to some great stops. They had a cookbook and restaurant guide that they sent afterwards too.

Quality of Experience
Guides, Drivers and Staff
Capri in a Day by boat
Capri in a Day by boat
Italy

This was so much fun, but if you have a big group, would be better to get your own boat instead of sharing with others as it does get a bit cramped.

Tuscany: San Gimignano & Siena Day Trip
Tuscany: San Gimignano & Siena Day Trip
Italy

Wish we had more time in Siena, what a hidden gem! Our tour guide was a local and had so much knowledge to share. Definitely a highlight of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Toso
Marta
Marta Toso
Local specialist in Venice, Italy | Replied on Jun 11, 2025

Hi Emily!
I am so glad your family enjoyed a wonderful vacation in Italy! Thank you for your detailed review; it will help us monitor our services.
But most of all, thank you for your kind words!
I wish you many many trips together, as fun as this one!
All the best,
Marta

Pedro has been an incredible asset to our won...
Portugal | May 22 - Jun 4, 2025

Rocky
Rocky L.
Chicago, IL | Reviewed on Jun 06, 2025

Pedro has been an incredible asset to our wonderful trip to Portugal! From the beginning in the planning stages and all through the process, this vacation has been wonderful. We were treated to first class private transportation services that were on time, personable and highly informative, especially Carlos. The Mercedes vans were new and very comfortable. The tours that Pedro organized for us were incredible as well as each hotel stay. Overall, our 12 day adventure was over the top exceptional! Thank you!

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 11, 2025

Hey Rocky,
Thank you so much for your thoughtful feedback! From the comfort of our private transportation to the personalized tours and accommodations, it's wonderful to know everything exceeded your expectations.
I appreciate your kind words and hope to welcome you back in the future!
Your Friend in Portugal - Pedro

Paris and Switzerland was a fairytale journey
Switzerland | May 25 - Jun 5, 2025

Sandra
Sandra D.
Minneapolis, MN | Reviewed on Jun 06, 2025

Matilde put a prefect trip together for me and my granddaughter. All her suggestions were spot on and we enjoyed all our hotels and breakfasts at the cities she chose for us. Our trip was independent but with tours and suggestions for how to get around, restaurants and places to see and explore. It was easy to switch things up to accommodate the weather so everyday we had a plan and something to do. Thank you for a wonderful trip!

Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Jun 09, 2025

Hi Sandra, I'm so glad you had a fantastic trip with your granddaughter! Switzerland is a beautiful country with so many options to explore at your own pace! I hope you had a safe flight back home and made wonderful memories!
I wish you all the best in your future travels!
Mathilde

10 fun filled days in Australia
Australia | May 26 - Jun 4, 2025

Gina
Gina L.
Ashburn, VA | Reviewed on Jun 06, 2025
My family spent 10 fun filled days in Australia. Siena and Greg were amazing at booking activities that meet all of our requests and kept us active. We started in Brisbane touring with Steve from Croc Tours out to Australia Zoo then visited a surf club for local prawns and beer. Then to Cairns for rainforest touring and tubing with our private guide Jordy. All of our guides were so friendly and patient with our kids. We spent time at the Great Barrier Reef then wrapped up in Melbourne with... Read more

My family spent 10 fun filled days in Australia. Siena and Greg were amazing at booking activities that meet all of our requests and kept us active. We started in Brisbane touring with Steve from Croc Tours out to Australia Zoo then visited a surf club for local prawns and beer. Then to Cairns for rainforest touring and tubing with our private guide Jordy. All of our guides were so friendly and patient with our kids. We spent time at the Great Barrier Reef then wrapped up in Melbourne with the historic Puffing Billy Steam Train and snuck in a wine country and chocolate factory visit with our guide Dylan. Everyone we meet went above and beyond to make our trip memorable. The hotels selected for us met all our needs and desires and were conveniently located within the cities. Many meals were included with our activities so we didn’t have to spend a fortune in country on meals. Siena’s suggestions for self guided exploration were spot on to satisfy my desire to see local wildlife and the sights and sounds of eastern Australia. We were able to do and see so much!

Hotel Reviews
Rydges Melbourne Hotel
Melbourne

This was by far my favorite hotel of our trip. The breakfast is phenomenal for visitors from all over the world. The location is great, near theaters, shopping and great dining. Hotel is gorgeous, rooms are spacious and the roof top pool really was a great convenience to have traveling with children.

Authenticity & Character
Location
Convenient to so much of the city, historic buildings, culture centers, botanic gardens.
Staff
Everyone was happy to help with everything from check in to meal services.
Cleanliness & Comfort
Incredibly clean, well maintained.
Amora Hotel Brisbane
Spring Hill

Conveniently located near Central station with access to the whole city. Beautiful parks near by and great dining options.

Authenticity & Character
Location
Staff
Staff was attentive and always happy to help with questions and requests.
Cleanliness & Comfort
Whole hotel was very clean and well kept.
Mantra Esplanade
Cairns

This hotel is a little older but a nice place to stay due to location and generous room size plus laundry machines in suite. This allowed us to clean up after our rainforest trekking and reef adventure. Very short walk to some great sites.

Authenticity & Character
Location
Short walk to reef tours and exceptional dining options. Also right in front of a local grocery store which is a great money saver due to fridge and cooking appliances in room.
Staff
Hotel is very self-serve, no room cleaning during stay, but all staff were friendly and helpful.
Cleanliness & Comfort
Hotel is a little older and there was a wall leak that opened during our stay in the hallway to our room. Looking at other accommodations in the area and given what was available in rooms it would not stop me from staying here again. Everything was very clean at check in.
Activity Reviews
Tangalooma Island Resort Full Day Marine Discovery Day Cruise
Tangalooma Island Resort Full Day Marine Discovery Day Cruise
Brisbane

Visiting in winter it was cold and windy and many activities were initially canceled then resumed later in the day. Not much to see on the glass bottom boat maybe due to season… we ended up booking an ATV tour which was not planned but filled time.

Quality of Experience
Food
Good variety of options. Reasonable prices, great bar.
Guides, Drivers and Staff
Transport
Really enjoyed the ferry to the island and back. The captains were friendly and humorous.
Australia Zoo & Mooloolaba Beach Day Trip
Australia Zoo & Mooloolaba Beach Day Trip
Brisbane

Australia Zoo is a place I have wanted to see for decades. It did not disappoint. Beautiful spacious facility. Had a great time with a private guide for Mooloolaba area. Surf Club was a really great chance to learn more about local culture.

Quality of Experience
Beautiful place to visit.
Guides, Drivers and Staff
Drivers were entertaining and asked questions to ensure we enjoyed our experience.
Transport
Nice clean vehicles, but 1.5 hours on a bus was a little tough.
Mossman Gorge Day Trip with River Drift Experience
Mossman Gorge Day Trip with River Drift Experience
Port Douglas

This was one of the most amazing experiences of our trip. Absolutely beautiful forest and wonderful guide Jordy.

Quality of Experience
Food
The restaurant we visited during this trip was the absolute best meal of our trip. It was a little diner with a lot of food options. We had burgers, and a wrap. Not sure if it was just the amount of physical activity before lunch but I swear the food was incredible.
Guides, Drivers and Staff
Transport
Reef & Fitzroy Island Day Tour
Reef & Fitzroy Island Day Tour
Australia

The reef was worth every second of the bumpy boat ride ( we had a bad weather day) not normally like that. We saw thousands of first and corals, giant clams and sea turtles. Breathtaking experience for the kids.

Quality of Experience
Food
The food variety was very simple and catered it seemed towards middle eastern or Indian foods. As adults we found things we could enjoy but our children just ate rolls and fruit.
Guides, Drivers and Staff
Transport
Self-Guided Visit to Melbourne's Royal Botanic Gardens
Self-Guided Visit to Melbourne's Royal Botanic Gardens
Melbourne

I would recommend this to any visitor to Melbourne. It was incredible and the wildlife in and around the park was so neat to see.

Quality of Experience
The size and variety of the garden is unique, coming from America it was hard to believe we could see it for free!
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Jun 13, 2025
Gina, thank you so much for taking the time to share this incredible review — it was such a joy to read! I absolutely loved seeing your family photos — your smiles say it all. What a gift to experience Australia together! 🇦🇺 It’s wonderful to hear how much you enjoyed each part of the trip, from the Australia Zoo (so glad it lived up to your decades-long dream!) to exploring the Daintree with Jordy, and wrapping up in Melbourne with that magical Puffing Billy ride and a visit to wine country... Read more

Gina, thank you so much for taking the time to share this incredible review — it was such a joy to read! I absolutely loved seeing your family photos — your smiles say it all. What a gift to experience Australia together! 🇦🇺

It’s wonderful to hear how much you enjoyed each part of the trip, from the Australia Zoo (so glad it lived up to your decades-long dream!) to exploring the Daintree with Jordy, and wrapping up in Melbourne with that magical Puffing Billy ride and a visit to wine country with Dylan. You really made the most of every day, and I’m thrilled our recommendations helped balance adventure, local flavor, and family time so well.

I couldn’t agree more about the Royal Botanic Gardens in Melbourne. That’s my first stop every time I visit the city!

Also, thank you for sharing the details about Tangalooma and the Mantra Hotel in Cairns — that kind of feedback is so helpful, and we’ll continue to monitor both closely for future travelers.

Thanks again for sharing all of this — it was a pleasure helping plan your family’s adventure, and I hope there are many more ahead! ✨

Overall, I thought Svetlana did a great job
Ireland | May 27 - Jun 4, 2025

M
Maggie H.
Ashburn, VA | Reviewed on Jun 06, 2025

Overall, I thought Svetlana did a great job of pointing us in the right direction for attractions and restaurants. She gave us realistic expectations and insight. Communication was a little delayed which was sometimes frustrating since we were planning the trip in 6 weeks. Every message took about 24 hours to respond to, but I think she did the best she could with her availability. We really loved our trip and would only change one or two things in hindsight.

Local specialist: Svetlana Frolova

Anna Maria put together an amazing trip for o...
Croatia | May 24 - May 30, 2025

Kevin
Kevin M.
Boston, MA | Reviewed on Jun 06, 2025
Anna Maria put together an amazing trip for our family! We are so grateful! Her plan for our trip was exactly what we wanted, but she also helped us change a few things during our trip. We felt like we were traveling with our own personal concierge!!! Read more

Anna Maria put together an amazing trip for our family! We are so grateful! Her plan for our trip was exactly what we wanted, but she also helped us change a few things during our trip. We felt like we were traveling with our own personal concierge!!!

Hotel Reviews
Hotel Korsal
Korčula

Very nice room and a short walk to old town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Marmont Heritage - Adults Only
Split

Beautifully renovated modern hotel inside the palace walls. I would highly recommend!!

Authenticity & Character
Location
Inside the palace walls!
Staff
Anna was amazing helping us with transfers and tours!!
Cleanliness & Comfort
Beach Bay Hvar
Hvar

Beautiful views of the harbor! Clean and spacious.

Authenticity & Character
Location
Hi
Staff
Cleanliness & Comfort
Hotel Kompas
Dubrovnik

Incredible views!

Authenticity & Character
Location
A 10 minute uber to old town. Amazing views. Right on the boardwalk.
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to Krka National Park with wine tasting
Day Trip to Krka National Park with wine tasting
Croatia

The waterfalls were great! A truly wonderful day for the family. The wine tasting was amazing, too!!

Quality of Experience
Guides, Drivers and Staff
Transport
Split Food Tour
Split Food Tour
Split

We loved this trip! So much history, and awesome food stops to boot!

Quality of Experience
Guides, Drivers and Staff
Sunset sailing Pakleni islands tour
Sunset sailing Pakleni islands tour
Hvar

Dominic was a wonderful captain and host!

Quality of Experience
Guides, Drivers and Staff
Transport
Blue and Green Caves Speedboat Tour
Blue and Green Caves Speedboat Tour
Hvar

Best day of our trip! The captain and mate were great with Croatian history and geography. Very intersting and entertaining day!

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class - Pick up from garden, prepare and eat
Cooking Class - Pick up from garden, prepare and eat
Dubrovnik

Loved the day! And our hosts were fantastic!!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-day Trip to the Elafiti Islands
Half-day Trip to the Elafiti Islands
Dubrovnik

Awesome day, awesome Captain. We swam in a blue cave and visited some beautiful villages.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anna-Maria Frid
Anna-Maria
Anna-Maria Frid
Local specialist in Zagreb, Croatia | Replied on Jun 08, 2025

Hello Kevin,
thank you for your leaving a review!

As I said many times before, I will say it again, it was a great pleasure curating this trip for you and your family.

Kind regards
Anna-Maria

Beautiful Croatia
Croatia | May 21 - Jun 1, 2025

Alison
Alison P.
Kansas City, MO | Reviewed on Jun 06, 2025
We were so impressed with the detailed organization of our trip and giving attention to our likes and desires with planned side excursions. Nikola kept in touch with us daily and all transfers, ticketing, tours were seamless and on time. It’s hard to choose one thing as outstanding but Plitvice Lakes was magical. Kortula our favorite destination and all tour guides were knowledgeable and friendly. What a clean and beautiful country. Read more

We were so impressed with the detailed organization of our trip and giving attention to our likes and desires with planned side excursions. Nikola kept in touch with us daily and all transfers, ticketing, tours were seamless and on time. It’s hard to choose one thing as outstanding but Plitvice Lakes was magical. Kortula our favorite destination and all tour guides were knowledgeable and friendly. What a clean and beautiful country.

Hotel Review
Vila Nepos
Split

We loved this hotel. Located in the heart of the palace and had space for us to sprawl out a bit. It gives the feel of living back in the day with modern amenities.

Authenticity & Character
The mirror opened up to a closet
Location
In the palace walls
Staff
They helped bring our luggage from the car drop off.
Cleanliness & Comfort
Activity Reviews
Half-Day Island of Hvar Tour With Local Guide (Afternoon)
Half-Day Island of Hvar Tour With Local Guide (Afternoon)
Hvar

We loved traveling inward to see how the local people live. Our guide was full of history and information and the wine tasting at his 350 year old estate was special.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Boat Tour to Blue Cave & Pakleni Islands
Full Day Boat Tour to Blue Cave & Pakleni Islands
Croatia

We had such a lovely day and experience here. Luckily the cave was open and the beauty of it does not disappoint. We were taken to private beaches to swim where it was just us and the few with us in the group. The water is so clean and the surrounding islands so pretty.

Quality of Experience
Guides, Drivers and Staff
Transport
Konavle Region Culinary Experience (small group)
Konavle Region Culinary Experience (small group)
Croatia

We loved the drive inland again up cliffs showing the dramatic backdrop of the castle and Dubrovnik. This family is so welcoming and the gardens divine. A thoroughly enjoyable evening.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Nikola Vojvodić

Athens & Naxos
Greece | May 24 - Jun 5, 2025

B
Bryon B.
Brookhaven, GA | Reviewed on Jun 06, 2025

Working with KimKim to create a special birthday holiday to Greece for my wife's birthday was one of the best decisions that I could have made. The team that we worked with up-front was fantastic in terms of working on all the details and then the team in country to help support us while we were on the trip was just as great. The experiences they recommended and guides they chose were all outstanding. A 10 out of 10 all the way around.

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Jun 10, 2025

Bryon, I'm so glad you and Stacy had a wonderful time celebrating her birthday in Greece!! 🇬🇷 It was such a pleasure planning, booking, and supporting your trip! I hope we can help you plan another trip in the future! Efharisto! ✨

Aleksandra was always available to answer my ...
Ireland | May 30 - Jun 5, 2025

S
Stacy Ann G.
Ashburn, VA | Reviewed on Jun 06, 2025
Aleksandra was always available to answer my questions when asked. We got picked up by a normal taxi service at the airport. I was very concerned because was not normal based on my previous travels with KimKim travel and based on what I requested. The driver told us we need to pay for toll or go the long way. We went the long way because we did not have a clue what was happening. On our return home, we opt to pay the toll because it was quicker. The taxi picked us up and did mention we... Read more

Aleksandra was always available to answer my questions when asked.

We got picked up by a normal taxi service at the airport. I was very concerned because was not normal based on my previous travels with KimKim travel and based on what I requested. The driver told us we need to pay for toll or go the long way. We went the long way because we did not have a clue what was happening. On our return home, we opt to pay the toll because it was quicker. The taxi picked us up and did mention we had to pay it if we wanted to get to the airport on time. I was not expecting a normal taxi to be my means of transportation for this trip.

My driver Mick that drove us to the cliffs of Moher was phenomenal. He came to get us with the preferred car service we expected from Kimkim. He was very informative and gave turn by turn commentary of the city of Dublin. Hene, we requested him for a second tour.

Mydie was good and then some. I would suggest she used a company owned vehicle instead of her persona car to take tourist on a trip. The car smelled of cigars which made it hard to breath. Considering the drive was over 4 hours each way, it caused us to feel sick, and the ride was overall uncomfortable. Mydie is really nice and would make this trip even better only if she has a better means of transportation.

The hotel was amazing, the safe was great, the restaurant was good, and I would go back to this hotel or recommend it to anyone traveling to Dublin.

Overall, great trip love Dublin.

Hotel Review
The Leinster
Dublin

Best hotel, great staff, the bar was good, and the cocktail were good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Blarney Castle and Cork City Private Tour
Blarney Castle and Cork City Private Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
The Guinness Brewery Experience
The Guinness Brewery Experience
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the EPIC Interactive Museum & Jeanie Johnson Famine Ship
Visit the EPIC Interactive Museum & Jeanie Johnson Famine Ship
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Dublin Private Walking Tour
Dublin Private Walking Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Howth Coastal Half-Day Bus Tour from Dublin with Live Guide
Howth Coastal Half-Day Bus Tour from Dublin with Live Guide
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Cliffs of Moher Small Group Tour
Cliffs of Moher Small Group Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Wicklow Mountains, Glendalough & Kilkenny Tour
Wicklow Mountains, Glendalough & Kilkenny Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Shebaltseva

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