Kimkim Trip Reviews

This trip has been one of the most satisfying trip till date. From booking with Maryem to getting to Morocco, having Omar with us to the Guides, to the handpicked stays at all the locations has been a dream. Omar has been the kindest person who was informative, patient and fun and drove us around Morocco. He suggested some great food, held great interactions with the locals and was always helpful. All the stays, including, Rabat, Fes, Merzouga, Dades and Marrakesh were fantastic. Our favorite was at Dades, Kasbah Tiziri run by Michelle ....she served us some of the yummiest food and took such good care of us. I would recommend tours by kimkim a 100%.

We had an enjoyable and educational trip to Panama. Our guide Victor, and our driver Ivan, made the experience care free and enriched. Seeing modern Panama City, the old city, the canal, the islands and the country side gave us a good overall impression of Panama and its people.

Hotel Review

Radisson Hotel Panama Canal

Panama City

The Radisson is an older hotel that is somewhat run down. It is clean, but in need of a renovation. The area surrounding the hotel has nothing to offer, so we might have preferred a hotel in Casco Viejo with many walkable amenities.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Panameña Night

Panama City

Casco Viejo is very lively at night. It is quite beautiful.

Quality of Experience

Guides, Drivers and Staff

Transport

City Tour - Casco Viejo & Panama Canal

Panama City

We were interested in learning more about the history of Panama, and this tour provided that background. The ruins were interesting, Casco Viejo was impressive, and the visitor center at the locks was worthwhile.

Quality of Experience

Guides, Drivers and Staff

Transport

Sailing Taboga Island

Panama City

The crew on the Red Cat catamaran made the trip to Taboga a lot of fun. Taboga was interesting to see, and the view of Panama City from the boat was spectacular.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

El Valle

Panama City

El Valle is a beautiful place. We enjoyed a hike with several waterfalls providing interest. A surprising and memorable experience was our visit to the butterfly haven. Being surrounded by hundreds of beautiful butterflies was spectacular. Spending a little time outside of Panama City certainly enriched our experience in Panama.

Quality of Experience

Guides, Drivers and Staff

Transport

Panama Canal Partial Transit

Panama City

Learning about the canal with the experience of a cruise through a portion of the canal and the locks was a highlight of our trip to Panama. Visiting the locks from land is worthwhile, but experiencing the canal aboard a boat is even better.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had a wonderful trip to Thailand! From the beginning working with Tina to plan our agenda went smoothly and efficiently. On our trip we were met at each stop with a representative who got us to our hotel. The tours we booked were great and went perfectly without a hitch. At the designated time a car and driver were waiting for us. Our whole trip was smooth and professional, no problems. The hotels we had were excellent! We enjoyed the Floating Market and Railway Market and the Night Market in Bangkok. In Chiang Mai we enjoyed the Elephant Sanctuary and seeing local lifestyles.
In Phuket the all day Island and canoe tour was fabulous. The local food at all these activities was amazing! We would not hesitate to plan another trip with KimMim. Kudos also to our guides Lena and Marty! They were great!!! Thanks for a wonderful vacation!!!!!

Hotel Reviews

Anantara Riverside Bangkok Resort

Bangkok

Beautiful setting! Great food. Amazing breakfast buffet! Loved it!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Akyra Manor Chiang Mai

Chiang Mai

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Novotel Phuket Kamala Beach

Phuket

Great spot right on the beach! Nice beach and pool bar.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Park Nine Suvarnabhumi

Bangkok

Great place close to Airport

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

True Taste of Chiang Mai with Evening Foodie Tour

Chiang Mai

Our guide Marty was great! We had already been to the Night Market earlier so Marty switched gears and we went to the Chinese New Years street festival and also the market. Great food and great fun. He also arranged for us to travel by Tuk Tuk! That was a fun experience!!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-Day Bangkok City Tour

Bangkok

Great cultural experience

Quality of Experience

Guides, Drivers and Staff

Transport

A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!

Bangkok

Both were amazing interactive experiences! Just loved it!!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Grand Pearl Dinner Cruise!

Bangkok

Plus: The river trip after dark was truly amazing! The views with the lights and the other boats passing was really beautiful. Minus: The dinner was buffet style, which was expected, however, the quality and presentation of the food and drinks was very average. The performers on the ship solicited tips at each table.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Temple and Hill tribes in Chiang Mai

Chiang Mai

We enjoyed seeing the traditional way of life. The coffee shop with their own grown and processed coffee was a highlight!

Quality of Experience

Guides, Drivers and Staff

Transport

Elephant Jungle Sanctuary in Chiang Mai-Half Day

Chiang Mai

So beautiful being up and close and interacting with these amazing animals. The lunch provided was amazing local foods well prepared, delicious and presented beautifully. Lots of great photo ops! Over the top!!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

John Gray's - Hong by Starlight

Phuket

I can't say enough good things about this tour! We had a wonderful time. The lagoons and caves were breathtaking. We loved everything about it. We couldn't believe how great the food was. We had lunch, mid day snacks and a beautiful buffet dinner. I had to go down to the galley to congratulate the ladies who prepared it. I was a caterer for many years and they did an amazing job. The flower arranging component was interesting and educational. We would highly recommend this activity!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Nader was a fine vis-a-vis during all our interactions. He very well seized what we wanted and his quick response time was very appreciated!
There are maybe 3 points that I wld underline:
1. It seemed that there were a lack of synchronization between what we had as an itinerary and Mohamed's ( the 2nd guide). For instance the Esna temple was on our list but not on his. Plus lack of clarity as to when we' d board the ship.
2. Our complete flight schedule was sent more than once to Nader but there still was some confusion on his oart as to when we'd leave Egypt.
3. Tips: that was the major kerfuffle, and quite embarrassing for us. The second Mohamed mentioned to us that Nader was underestimating the amount per activity, especially guiding. Nader told us that 8$/day was ok, but the guide showed us that he was promised 15$. That's almost double the original amount. We readjusted our finance accordingly but found that pretty disconcerting. Being perceived as cheap wasn't on our list wish!! We just hope that this won't be our reputation among your staff and contractors..

Hotel Reviews

Seti Abu Simbel Lake Resort

Abu Simbel

Astonishing location, fabulous architecture and decor, colourful and comfortable bedrooms. Weak point, food.

Authenticity & Character

For some - luxurious- yet local Nubian experience, that's the place.. I made all my friends jealous with my pics

Location

Staff

Cleanliness & Comfort

Just to repeat myself, food was the weak point of this hotel. I guess we were spoiled with our previous egyptian culinary experiences!

Fairmont Nile city

cairo

Just one word, WOW! And the food, just amazing. Very well earned 5 stars.

Authenticity & Character

Luxurious

Location

Staff

Everyone was extremely polite and smiling.

Cleanliness & Comfort

Dahabiya Akhnaton

We wanted some exotic experience and we got it! Very cute small ship, comfortable, clean and not speaking of an incredibly nice, charming, competent, beautiful crew. Their devotion to us was so complete, it was simply admirable!

Authenticity & Character

What more cld we have asked for?? I wld highly recommend it!

Location

Staff

As I said, the staff was absolutely wonderful, responded the best they could to our request, despite a limited knowledge of English. I cannot but have admiration for their sense of duty.

Cleanliness & Comfort

Movenpick Aswan

Aswan

Very well located on Elephantine Island, this hotel is a 70's aficionados dream. Huge open space, pool, bars... magnificent gardens... we loved it.

Authenticity & Character

Location

Accessible by boat!! Quite unusual!

Staff

Our sojourn was very short and despite this, we cld enjoy the staff's wonderful attitudes. We had a lot of fun with our waiter who tried to give us some lessons of Arabic, quite unsuccessfully unfortunately!!

Cleanliness & Comfort

Activity Reviews

Sound & Light Show

Abu Simbel

The Sound & Light Show at Abu Simbel was an emotional and breathtaking experience. I was moved to tears by the beauty and splendor when the entire temple was illuminated. It was an unforgettable moment that no one visiting Egypt should miss.

Dendara and Abydos temples Day trip

Luxor

The visit to the Dendara and Abydos temples was incredible and worth the long, rough journey. Abydos particularly left us flabbergasted with its antiquity and historical significance. It's one of the older ones, dating back millennia, and witnessing it was an awe-inspiring experience.

Each of our local Footprint guides were fantastic. John in Saigon, Tien in Hoi An and Hue, and Chuong in Hanoi. We enjoyed spending time with each of them and learned a lot about the cities we visited and Vietnam as a whole.

Hotel Reviews

Au Lac Charner Hotel

Au Lac Charner puts you right in the heart of things. You need to be prorated the chaos that is Saigon - the scooters, the blocked sidewalks, it’s amazing and terrifying. It’s not the fanciest but we enjoy it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eldora Hue

Hue

This is a beautiful hotel, like a grand old lady. Impeccable in style with a staff to match. Topped off by being in a great location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Renea Cruise

The boat and staff were very nice. Being booked in the suite (one of two in the boat) totally made our one night stay. So happy we chose a smaller boat just 30 people.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Siesta Classic Ma May

Hanoi

This is a nice hotel (the second one we stayed in while visiting HCMC). It is very “western” like so we are a bit torn in our review. Our first 3 nights were in the Babylon Premium Resort and Spa that we booked outside of KimKim. We liked the location of that hotel better but you have to prefer to be right in the mix. La Siesta was more sedate, fancier and had a lovely breakfast spread. It really depends what you are looking for.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Vespa Adventure: Street food after dark

Ho Chi Minh City

This was fantastic. Our guide, Heidi, was energetic and fun! Our drivers were great and it was a fun evening. Highly recommend.

Quality of Experience

Food

Guides, Drivers and Staff

I’m

Transport

A day trip to the fertile Mekong delta, Ben Tre

Ho Chi Minh City

This was a fun and very full day of new experiences. John did a great job!

Ancient Town Walking with Street Food Tasting

Hoi An

Tien was fabulous. We really had a good adventure and ate very well. You must try iced coconut coffee at her favorite spot!

Quality of Experience

Food

Guides, Drivers and Staff

Hanoi - Arrive Halong Port– Bai Tu Long Bay - Cong Do– Cap La island (Renea Cruise)

Vietnam

A half day exploring the historic Ho Chi Minh city

Ho Chi Minh City

We had a great time with John. He shared his knowledge of the city with us and we enjoyed our time with him.

Quality of Experience

LOL

Food

The restaurant for lunch was nice and introduced us to a few local dishes. We were surprised when we had to pay the the beers we drank during lunch. Given that we had spend thousands on our tour with KimKim, it was a surprise to have to pay the equivalent of a few US dollars for our beverage of choice.

Guides, Drivers and Staff

Transport

Hoi An to Hue

Vietnam

It was pouring rain this day. We had a great driver and it was wonderful to have Tien, our guide, with us for the 4 hour drive.

Guides, Drivers and Staff

Transport

Bai Tu Long Bay - Thien Canh Son cave – Halong Port - Hanoi (Renea)

Vietnam

The weather made the activities a bit challenging. The kayak trip was poorly supervised - not sure how just one person is supposed to take one group swimming and the other part of the group to the beach. The kayaks were wet when we got in them and we only got wetter. The hot ginger tea on the way back to the boat sure hit the spot.

Quality of Experience

Guides, Drivers and Staff

Transport

Hue Heritages

Vietnam

So much to see in this city. We enjoyed it more than we were expecting. The schedule was great, a nice mix of walking and being driven (plus a dragon boat ride)

Quality of Experience

Guides, Drivers and Staff

Transport

Koi

Hanoi and walking street food tour

Hanoi

This was a fun afternoon/early evening. Our guide, Chuong, was a lot of fun. He took us to some great spots we would never had dared enter to try some local (delicious) Hanoi dishes. Strange again that we had to pay $5 USD for two beers when spending thousands on our tour.

Quality of Experience

Food

Guides, Drivers and Staff

Hanoi City Tour of Capital of Vietnam

Hanoi

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip went like clockwork. Everything was ready when it was supposed to be. All drivers, guides, & boats were on time. Matt did a great job in planning the trip & selected knowledgeable guides. Takal was the highlight of the trip.
We would recommend Kimkim to anyone who needs help in ensuring the best places to visit & stay.Everything is taken care of. There is plenty of free time to explore on your own

The trip was very good. The accommodations, with one exception, were excellent. The itinerary was also very good. Our guide, Aruna, was outstanding. He was very knowledgeable about all of the places visited. Furthermore, he was very good at identifying birds which was of interest to us. He was also flexible regarding the schedule. An example, we arrived early into Colombo and to our hotel at the Heritance Kandala (excellent hotel!!). By the time we checked in we we had a few hours free so we went to the Dambulla caves instead of visiting them on the way to Kandy. Visiting them on the way to Kandy would not have provided enough time as the drive to Kandy is long. The only hitch in the itinerary was the day in Kandy. We did not attend a puja at the temple of the tooth which we now realize was something that we should have done. We visited the temple of the tooth but a puja would have made the visit better. In Kandy the hotel was too far outside the city. A very nice place but it would have been better to be in the center so that we would have wandered around the city a bit. The stop at the Gem museum in Kandy was not good. We understood that it was an attempt to sell us jewelry which is o.k but, unfortunately, the mineral displays were very week. Not much to see except what was for sale. At least the spice stop was interesting. We were glad the our train tickets were 2nd class so that we could open the windows. Our walking tour of Galle by Aruna was very good. We are glad that we did not do any of the optional activities because Galle was a nice place to just wander around. All in all an excellent trip with an excellent guide.

Hotel Reviews

SKYLOFT KANDY

Kandy

Good hotel but too far from the center of the city.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Heritance Kandalama

Dambulla

Fantastic hotel!!! Great rooms, excellent food and wonderful design and location. Very good staff. The only negative is the very slow and bumpy access road to the hotel.

Authenticity & Character

Excellent architecture.

Location

Blends nicely into the hillside. Great views overlooking the lake.

Staff

Very good massage services

Cleanliness & Comfort

Broomfield by Jetwing

Nuwara Eliya

Excellent location near Victoria Park. Very good food and interesting a history of the hotel.

Authenticity & Character

History back story of the hotel as a place owned by a former women prime minister

Location

Staff

Very small staff. Efficient and friendly

Cleanliness & Comfort

Room was a bit small but very comfortable

Taru Villas Rampart Street

Galle

Excellent location. Hotel was a former villa with a nice swimming pool. Great staff. Well decorated and very comfortable rooms with 4-poster bed and mosquito net. Very good breakfast.

Authenticity & Character

Set in a former villa so very authentic

Location

Staff

Very helpful and friendly. Always available.

Cleanliness & Comfort

Activity Reviews

Visit the Sigiriya Rock Fortress

Sri Lanka

Very special place but also very crowded. We went mid-morning because the poor weather meant no sunrise but it was still very crowded. The route up was crowded and for those that are afraid of heights or in poor shape something to be avoided. However, even if you don't make the climb to the top the site is a good place to visit. The paintings on the side of the site that are seen on the descent are wonderful. Photos are prohibited of the paintings but the museum does have reproductions that can be photographed.

Quality of Experience

Guides, Drivers and Staff

Transport

Dambulla Cave Temples

Sri Lanka

It was pouring rain when we were there but that was o.k. because the art is in the caves that are out of the rain. Wonderful Buddhist art...paintings and statues.

Quality of Experience

Guides, Drivers and Staff

Aruna was very knowledgeable about each cave. He also gave us as much time as we wanted to spend at the caves. He also had umbrellas which were useful give the heavy rain.

Transport

Afternoon Safari at Minneriya National Park

Sri Lanka

We actually visited the Hurulu Eco park which is near Minneriya and is a better place to see elephants this time of year. We did have some great views of the elephants and some very good bird sightings. We did get some rain but the open jeeps could be enclosed when it was raining so we stayed dry.

Quality of Experience

Guides, Drivers and Staff

Aruna was very knowledgeable about the birdlife in the part. Our driver was very good at getting good views of the elephants when there were a lot of jeeps all together.

Transport

The open jeeps are good for wildlife viewing and could be enclosed when it rained.

Tour the Ancient City of Polonnaruwa

Sri Lanka

The 1000 year old ruins of Polonnaruwa were amazing! The extent and qualify of the ruins were surprising. The area is big but all the important sights were accessible by vehicle.

Quality of Experience

Guides, Drivers and Staff

Our guide/drive was very knowledgeable about each site and the birds.

Transport

Very comforable car but the back windows were tinted that did obscure views out of the windows.

Tour the Sacred City of Kandy

Sri Lanka

The temple of the tooth was fascinating. However, it would have been better to visit during a puja so that we could also see the temple drumming.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Nuwara Eliya

Sri Lanka

The train ride from Kandy was excellent. Comfortable and scenic. Good visit to a tea plantation and a nice walk around Victoria park (some excellent birds in the park).

Quality of Experience

Guides, Drivers and Staff

Glad that the staff arranged for second class tickets instead of first class.

Transport

Very fun train ride from Kany to Nuwara Eliya

Alvaro and Jacquie did an excellent job planning our Galapagos trip. On a video call we discussed what we wanted to see, and more importantly, they suggested a number of activities for our consideration. We added a number of these ideas. The itinerary they planned with transportation, guides and accommodations worked seamlessly. The guides were knowledgeable, personally engaging and gave an in depth understanding of the geology, plant, wildlife and human history of the islands. The were resourceful and allowed us to revise the plan for one outing so all of us could more comfortably complete the hike. Highlights were the giant turtles of Santa Cruz, penguins, Sierra Negro volcano hike, and Kicker Rock snorkeling. Jacquie kept in touch during the trip to ensure all was going well.

Ashley did an outstanding job in putting this trip together. She was very accommodating and attentive when we were doing the initial planning for this trip and was always quick to respond back. I would definitely recommend Ashley as well as utilize her again in the future. All of the tour guides were fantastic. One of the tour guides that stuck out the most was Johnny. His knowledge and personality really made our trip that much more memorable.
Excellent trip overall!

Ashley did an outstanding job creating an itinerary that met our desires for our first trip to Vietnam. We appreciated that there was a lot of back and forth during the planning with questions which were answered promptly and effectively. From the time we arrived in Hanoi until our farewell in Da Nang, everything that was planned was carried out efficiently. Every transfer from airport to hotel, or hotel to boat or airport, happened exactly on schedule. The greatest source of stress in a trip is transfers, especially when in a country that is not familiar. KimKim (Realistic Asia) arranged everything for us, selecting local tour companies, and all went smoothly. The greatest joy of travel is to be immersed in the culture of the destination. The guides that KimKim selected for our trip were excellent and exceeded our high expectations. We were met in Hanoi Airport by Haley , who met our delayed flight with a smile and delivered us by private vehicle to Hanoi Pearl Hotel. Along the way, she helped introduce us the ways of Hanoi. Our first morning in Hanoi, we had a free day, and found a cooking class on our own. The next day, we were met by Sunny, a guide with Realistic Asia, who conducted a private tour of the Hanoi country side and farms by a 1970 Russian jeep. Ashley suggested the Water Puppet show, which was excellent. The following day, we were met by Dat, a guide of Realistic Asia, and his driver, for our trip to Ha Long Bay, first for the scenic seaplane flight (recommended by Ashley), then we boarded the Orchid Trendy cruise ship for an overnight trip to the bay and the caves at Cat Ba Island. Dat met us upon our return for a drive back to Hanoi Airport. Since we had time before our flight, Dat offered to show us an interest of our choice. We chose the Museum of Ethnology, an amazing place to learn of the 53 ethnic groups of Vietnam. Dat provided in-depth information, better than a museum tour guide. He then delivered us to Hanoi airport for our flight to Hue, where we were met by Trinh, of Realistic Asia, and her driver, who delivered us to the Pilgrimage Village resort, outside of the city. The next morning, Trinh guided us around the Citadel, the Imperial Palace the back streets of Hue, and a river tour on a Dragon Boat. That evening, we were dinner guests at Ngoc Son Residency, a special place that is not available outside of KimKim/Realistic Asia. The next day, we were met by Laura (Phuc) of Realistic Asia for our drive to Hoi An, where we spent the afternoon touring the city on foot. The next day, we enjoyed a private Vespa tour of the country side with Vespa Adventures, suggested by Ashley. In the evening, we attended the Teh Dar show in the Bamboo Theater, suggested by Ashley. It was an amazing acrobatic and musical depiction of tribal highland Vietnam birth, life and death. On our last day, the driver delivered us to Da Nang airport, where our KimKim tour was finished. In summary, KimKim/Ashley did an excellent job planning our trip, and procured the guide services that provided guides that were outstanding in every way. They adapted their tours around our requests wherever possible. They spoke excellent English, and we thoroughly enjoyed their company, in addition to their knowledge of the culture, food, and history of Vietnam overall, and specifically the locale that we experienced. The suggested extra experiences (water puppets, scenic plane, Ngoc Son dinner, Teh Dar show) added to our unique experience. We would not have been immersed in Vietnam as thoroughly as we were, if not for Ashley and KimKim. Thank you.

Overall, we had an amazing trip! Jon did a great job planning it but was not still with the company when we actually left for the trip. Along those lines, there were a few issues with the vendors not having our contact information. This caused problems a few times as they needed to get in touch with us in a timely manner and were trying to reach Jon who was no longer with the company. So that could have been handled better. Almost all the tours were great! We did not enjoy the Daintree Rainforest tour at all. It was a very long 11 hour day and about 9 of those hours were on a bus. Do not recommend. We ended up forfeiting our $600 rental car as we did not bring our drivers licenses. This was definitely largely on us but we had just travelled through ireland for 9 days and picking up our car there with a passport so it didn’t really cross our minds. Definitely need to let clients know this ahead of time. I appreciate that the team was able to get us on buses instead and honestly, I wish we had just done buses all along and not bothered with trying to drive ourselves. The hotels were great and our itinerary definitely included the highlights of each location which was wonderful! For a 6 week trip it was pretty amazing how smoothly it went!

Vicky’s support and assistance throughout our trip were truly appreciated. Initially, there was some miscommunication, but she quickly understood our requirements and booked the best trip ever. We particularly enjoyed how she presented us with new options to experience New Zealand more fully. The detailed updates and information she provided were invaluable in ensuring we had a wonderful time.

All the hotels booked were amazing, except for the QT in Auckland. Their service was lacking, and the room was hardly cleaned. Additionally, there was no buffet option for breakfast, which was disappointing. However, the tour groups and guides were exceptional, except for the last Wanaka tour group. We felt they could have included a visit to the lavender fields. Despite these minor issues, we thoroughly enjoyed our trip.

Furthermore, during one of our trips, it was canceled. However, Vicky was incredibly quick to arrange another tour group so that we wouldn’t miss out on the tour. We were truly grateful for this wonderful support. Thank you, Vicky!

We highly recommend Vicky and the Kim Kim team to anyone planning a trip to New Zealand. You are the best!

Hotel Reviews

QT Auckland

Auckland

During our recent stay, we encountered a few disappointing experiences. Firstly, the front desk staff, particularly Alex, was quite unwelcoming and came across as dismissive. His tone and manner of assistance felt biased, which was uncomfortable. Additionally, our room was not cleaned even after multiple requests. It was dusty, and toiletries were provided only upon request—something unexpected at a 5-star hotel. We were also surprised that water was chargeable. While there are refill stations on each floor, it would have been more thoughtful to provide at least one filled water bottle in the room upon arrival. The breakfast experience was equally underwhelming, with only an à la carte option offering one item and one drink per person. More variety and flexibility would be appreciated. On a positive note, the location is convenient, being close to the CBD, and the room design is quite good. However, given the level of service, it’s difficult to recommend this property.

Authenticity & Character

Room service,breakfast options

Location

Walkable distance to queens st and viaduct

Staff

Could be more considerate and go extra mile with customers request

Cleanliness & Comfort

Rooms to be cleaned properly so that there is no dust.

Sudima

Christchurch

We loved the thoughtful design of the room, especially the addition of a complete kitchen unit, which was perfect for travelers wanting to prepare their own meals. It truly added to the comfort of our stay. The staff, apart from the initial experience at check-in, were generally welcoming and helpful, which we really appreciated.

Authenticity & Character

Location

It’s quite far from downtown

Staff

Cleanliness & Comfort

The Hermitage Hotel

Mount Cook Village

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel St. Moritz

Queenstown

Authenticity & Character

Location

It’s up hill and very difficult to walkin especially for aged ppl.

Staff

Cleanliness & Comfort

Activity Reviews

Hobbiton & WAITOMO CAVES TOUR from Auckland

Auckland

The trip was planned very well the only request is to provide more time for breakfast as 15 mins are not sufficient.

Quality of Experience

Guides, Drivers and Staff

Grant was very good ,he did stop to meet his friend(ostrich’s )on the way😊😊

Transport

Christchurch to Kaikoura Whale Watching Day Tour

Christchurch

Steffani our tour guide,driver was amazing she was very nice. The lunch spot was amazing the food was tasty. Liked leisure tour group as the lunch provided was included in the package. Also, she stopped at seal colony for us to see them which was something which is highly recommended.

Quality of Experience

Guides, Drivers and Staff

Highly recommend Stefani she is awesome.

Transport

Kaikoura Day Trip From Christchurch with Whale Watch (Small Group & Carbon Neutral)

Christchurch

Steffani our tour guide,driver was amazing she was very nice. The lunch spot was amazing the food was tasty. Liked leisure tour group as the lunch provided was included in the package. Also, she stopped at seal colony for us to see them which was something which is highly recommended

Quality of Experience

Guides, Drivers and Staff

Transport

Cathedral Cove & Coromandel Small Group Day Tour from Auckland

Auckland

Dave was too good,very knowledgeable and entertaining. I like that cheeky kiwi provide with water bottle n snacks.It would have been great if they included the ice cream tasting from their end.

Quality of Experience

Guides, Drivers and Staff

Transport

Our visit to Ecuador exceeded our expectations. Alvaro was detailed in his planning and offered options when booking accommodations and activities. Overall, his recommendations were excellent like the Lodge in the Yasuni National Park. I would go back there to visit again. Adres and Mariano, our guides there were very knowledgeable about the Amazonian animals and plants which made the trip exciting and rich.
We would highly recommend visiting Hacienda Zuletta, a beautiful hotel in the Andes. It is set in the mountains with hiking, biking and horseback riding. Also, they make cheese on site which is served with every meal - quite delicious!
The Galapagos surprisingly, while beautiful, were a bit touristy for our taste. However, we enjoyed the Finch Bay Hotel - a luxury hotel on a snorkeling beach.
Alvaro met us at the end of the trip in Quito for a debrief. He is extremely professional and knows the country quite well. I'd recommend him strongly.

Lucy was fabulous. Very attentive and helpful and created a wonderful bespoke trip for us! Would thoroughly recommend

The trip was awesome! Joseph did a great job of creating an itinerary that worked for myself and my 70 year old father. We were overjoyed with the trip of a lifetime!

Hotel Review

Ashnil Mara Camp

Maasai Mara

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Maji Moto Maasai "Olpul" Bush Camp

Maji Moto

This was our favorite activity! Camping out at the Bush Camp after slaughtering a goat was an incredible cultural experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Santiago, Chile and Argentina’s Patagonia region is beautiful and we had a wonderful time, but KimKim’s support overall did not meet our expectations for the trip.

Major issues
– Detailed itinerary was not provided to us until we were already at the airport for the trip preventing us from reviewing and possibly identifying issues.
– The car rental was an open pickup truck. While it met the needs of having 4x4 drive and room for 5 adults, having a vehicle where luggage is in an unsecured area opened to the elements should not be offered or explicitly disclosed upfront. We discussed this with Flor at the beginning of the planning and told her we were not interested in having a truck. When we landed in Punta Arenas, with a long drive in front of us and it raining outside, we had to drive 30 minutes the opposite direction into town to find trash bags, which we had to use every time we changed locations throughout the trip.

Minor issues
- We were prepared for travel and had a car rented, but each activity included us to get picked up by a new vendor to drive us to a nearby site which we could have easily done (Repeated in Calafate for the Glacier boat, Chalten for the white water rafting, boat trip in Ushuaia, Penguin visit in Porvenir). We could of easily driven ourselves to these activities and two time these pickups potentially negatively impacted the experience (see below) and probably increased our cost.
- Pickup to Glacier boat ride in Calafate was almost 30 minutes late and as a result we were one of the last people boarding onto the boat and were sat in the worst seats possible (we were facing a wall where most had a window). We could of easily driven ourselves to the activity.
- Penguino National Park visit in Tierra del Fuego: KimKim was aware we were staying in Porvenir the night prior and Ushuaia the next night, and with the penguin exhibit approximately 1.5 hours on the way to Ushuaia, why did we hire a guide that didn’t even go into the exhibit, and was contracted to drive us back in the opposite direction of our day’s itinerary? BTW, the guide was good at sharing history about the region

We enjoyed our time in Chile.
Starting off in Rapa Nui was a great side trip. Particularly going to the volcano where the statues are carved. Valparaiso was another great side trip where we met several artists and purchased their work.
Our self drive though the south and Patagonia was excellent with too many beautiful views and places to mention. Driving was very easy and safe.
Pucon and the area was good but beware of the traffic, it can really slow you down.
San Pedro Atacama was a real highlight and we had a great guide for our stargazing and our mountain tours.
All in all our 3 weeks in Chile was a wonderful trip. All the places in planned by Kim Kim were worth the time and exploration.

We had another wonderful vacation with the help of Kim Kim. We were greeted by Neng for our first tour in Bangkok, and spent the next couple of days with him exploring temples, the floating market, the train market, China Town, and more. Neng shared so much information with us and was so hospitable. He made sure that we were well taken care of!
In Chiang Mai we visited the elephant sanctuary, which was such a fun day! The sanctuary was well organized, clean, and did a great job educating us on the elephants. They also took a to.n of fun pictures for us. We got to make medicine balls for them, feed them, play in the water with them, and give them a mid bath. We then finished the day with a buffet style lunch that was very good. I would highly recommend this elephant sanctuary.
Last we were off to Krabi. Our travel specialist was able to make a last minute change to our itinerary and add in a cooking class. We had so much fun and ate so much food!
Our Thailand vacation was amazing, and I am so grateful for the help of Ashley from Kim Kim for her work on all of the logistics to make sure that everything went seamlessly. She was quick to respond if issues arose, and made sure that the team handled things quickly.

Hotel Reviews

Silom Serene Hotel

Bangkok

Staff were extremely friendly. The hotel was very clean and was located in a very safe area close to a lot of shopping and food. The breakfast was good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rimping Village Chiang Mai

Chiang Mai

Staff were extremely friendly. They had a very nice pool area, and it was nice that they provided welcome drinks and daily afternoon snacks. The location was a bit off the beaten path so it was quiet, but a short 10 minute walk across the bridge to a more touristy area with tons of shops and restaurants. We got to enjoy local street food which was delicious. The beds were quite firm, but not horrible.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Panan Krabi Resort

Krabi

This hotel was amazing! It was extremely clean, we had a beautiful view of the ocean from our balcony, a great pool area (multiple pools), a delicious and very large breakfast buffet, and was in the perfect location. The staff were also extremely kind and welcoming. I would highly recommend this hotel!

Authenticity & Character

Not a lot of character, but it’s a resort and beautiful.

Location

Close to the beach and all the shops/restaurants, but tucked back down a short alley so it was quiet.

Staff

Cleanliness & Comfort

Activity Reviews

Half day combined Grand Palace Temples city tour

Bangkok

We learned so much. Was a great way to start our trip in Thailand.

Quality of Experience

Guides, Drivers and Staff

Transport

On time, safe, water available.

Bangkok evening street food tour

Bangkok

Neng took us to a variety of places and was able to suggest things that we had never heard of. Was such a fun evening, and loved that we ended it with a tuk tuk ride back to the hotel.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

One-hour Aromatherapy Hot Oil Massage at Oasis Spa Chiang Mai

Chiang Mai

The spa was very nice and the massage was relaxing.

Quality of Experience

Guides, Drivers and Staff

Transport

Maeklong Railway Market and Damnoen Saduak floating market - Half-day

Bangkok

Such a unique and fun experience to do both of the markets. Many made sure we got time to fully experience both markets and we had time to shop and snack on delicious food/smoothies.

Quality of Experience

Guides, Drivers and Staff

Transport

Evening Wat Umong Temple and Chiang Mai City by night

Chiang Mai

This was our least favorite tour. Our guide didn’t do a great job explaining things to us. It was beautiful, but wouldn’t do it again.

Quality of Experience

Guides, Drivers and Staff

Transport

Half day Chiang Mai Elephant Jungle Sanctuary - Join tour

Chiang Mai

One of my favorite days in Thailand! The sanctuary was well organized, clean, and the guides were engaging, funny, and knowledgeable. We were able to interact with the elephants so much, creating amazing memories. Would highly recommend this activity!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tamer with KimKim planned an amazing trip to Quito, Mindo Rainforest, Amazon Basin and Galapagos !! It was a trip of a lifetime! He was so helpful planning the trip and answering all our questions. Everything went smoothly from beginning to end and he kept in touch the whole time we were there.
The guides for each part of our trip, Sebastion in Quito and Mindo, Pedro in at Napo Wildlife Center in Yasuni NP, and Carlos in the Galapagos were incredible and added so much to our experience. They had so much knowledge about the country, culture, and areas we visited.
The amount of wildlife and plants we saw were amazing! Caymans, giant river otters, monkeys, sloth, so many birds everywhere, bats, sea lions, penguins, sharks, rays, turtles, tortoises, frigate birds, iguanas and red and blue footed boobies...
The food, accommodations, and people on the Galapagos Endemic ship were awesome!
We highly recommend KimKim! Thank you for helping us create such beautiful memories!

This trip with my sister was the exact balance of structure and freedom. I am in the process of booking another trip with KimKim because of the professionalism and ability to treat me/my sister as human beings and not just business partners.

I would highly recommend this company and specifically Sienna who helped my sister and I enjoy one of the most unforgettable vacations in Greece.

Next up is Normandy France.

Hotel Review

Chania Inn

Chania

Authenticity & Character

I still cannot believe how awesome this was and for the price

Location

Awesome

Staff

Cleanliness & Comfort

Activity Reviews

Ancient Athens Acropolis and Mythology Walk

Athens

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Neighborhoods Walk

Athens

Quality of Experience

Winery Dinner Under the Stars Experience

Chania

Quality of Experience

Food

Guides, Drivers and Staff

I’m

Transport

Self-Guided Chania Old Town Walk

Chania

Explore the South Beaches of Crete from Chania

Chania

Imbros Gorge Hike

Chania

The Gorge was great. The bus ride and pickup process was weird

Quality of Experience

Guides, Drivers and Staff

Transport