Kimkim Trip Reviews

4.8
Based on 20,026 ratings
Read 20,026 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Wonderful time in Nepal
Nepal | May 12 - May 18, 2022

P
Pun C.
Canada | Reviewed on Jun 18, 2022

I had an wonderful time in Nepal thanks to the Kimkim team. Right from the beginning when I contacted them, Amanda kept me update and reply to my questions in a timely fashion.
Pratikshya is my guide in Nepal and she is very knowledgeable.
I really like Namo Buddha resort and wish I could stay one more night there.
I am planning to do the base camp trek and I would definitely have them to organize this trek for me.

Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and Senegal | Replied on Jun 19, 2022

Hi Pun,

Thanks for the 5 star review for your trip, Namobuddha certainly is a beautiful spot and the resort very unique! We're looking forward to having you back to complete your Everest trek, we'll make sure Namobuddha has your room waiting for you :)

Cheers,
Amanda

Amazing tour of Iceland: May 29-June 9, 2022
Iceland | May 31 - Jun 9, 2022

Emily
Emily L.
Rancho Palos Verdes, CA | Reviewed on Jun 18, 2022
My husband and I were scheduled to take a circumnavigation cruise of Iceland that was canceled with just a few weeks notice. We already had airline tickets and activities planned for two days in Reykjavik when I contacted Terry in a panic with a request to fill the remaining ten days with a Ring Road tour. She asked about our interests and did an amazing job! The car rental, hotel accommodations, and pacing suited us very well. Our daily plan was so easy to follow and included absolutely... Read more

My husband and I were scheduled to take a circumnavigation cruise of Iceland that was canceled with just a few weeks notice. We already had airline tickets and activities planned for two days in Reykjavik when I contacted Terry in a panic with a request to fill the remaining ten days with a Ring Road tour. She asked about our interests and did an amazing job! The car rental, hotel accommodations, and pacing suited us very well. Our daily plan was so easy to follow and included absolutely everything we could have wanted. The activities were well-chosen and included things that I would never have thought of, like a tour of a lava cave. I’ve always wanted to see puffins so she suggested a trip to Grimsey Island and made all of the arrangements. It was the highlight of out trip! There were puffins, arctic terns, kittiwakes and guillemots everywhere! We loved it!
My husband and I love to travel and prior to Covid spent at least 25% of our time away from home. I did all of the planning and always enjoyed doing it. KimKim and Terry made this trip so easy and delightful that I have decided to retire as our family travel agent!

Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Jun 19, 2022

I am so glad that we were able to turn your disappointment from a cancelled cruise into an amazing adventure in Iceland. I loved putting together your trip, especially including the unique air tour to Grimsey; thank you for trusting me about this. And congratulations on your retirement (from being your own travel agent)! Haha. It was a pleasure working with you.

Amazing Tailored Trip
Italy | Jun 8 - Jun 16, 2022

D
Diane H.
Dallas, TX | Reviewed on Jun 18, 2022
When I booked this trip, with the help of Monica and Sonia, I expected to have to spend it with small groups with the usual confusion and mishaps. I can say that without a doubt this trip went so smoothly, we just could not believe it. We only had two excursions that were in a small groups and the rest of our tours and drives were just myself and my husband. We were picked up in luxury vehicles with friendly drivers who were always on time and knowledgeable about the region and made sure we... Read more

When I booked this trip, with the help of Monica and Sonia, I expected to have to spend it with small groups with the usual confusion and mishaps. I can say that without a doubt this trip went so smoothly, we just could not believe it. We only had two excursions that were in a small groups and the rest of our tours and drives were just myself and my husband. We were picked up in luxury vehicles with friendly drivers who were always on time and knowledgeable about the region and made sure we stopped to see everything that we could. We learned so much about Italy through all of our drivers who were from each region and had a wealth of information. Every hotel we stayed at was exactly what we wanted and had a courteous staff with lovely accommodations.
In Venice, Enrico met us promptly and gave us lots of suggestions about how to get around. Enrico was delightful and was our contact through the whole trip. He checked in regularly to see how we were doing and to give us updates and important information. He took us on a food tour and made our time there feel very personalized. Elizabeth (sp?) gave us a personal tour of the Basilica and the Doge with so much information and insight.
In Florence, we drove around wine country with Massimo who was so kind and friendly. He stopped at several quaint towns and told us what to check out and made sure we knew all about the history of the area. We would have missed so much without his guidance.
On the Amalfi coast, our driver was Luigi who also gave us lots of information and tips about what to see. He made sure to stop at the best places to get pictures and see as much as possible in the little time that we had. I also have to mention that driving in Italy is stressful and all of our drivers were very professional and competent.
On our way to Rome, we stopped for yet another personal tour--this time of Pompeii. Our tour guide Gionni (sp?) was very informative and told us more than we could ever have learned by ourselves of the ruins.
In Rome, we had the only mishap of our trip that was caught by the hotel clerk who saved us a giant headache getting to the airport. I am still amazed that he was attentive enough to notice something was off.
I am still blown away by how amazing this trip was and how smoothly it all went. We would not have been able to pull this off by ourselves and using kimkim was absolutely the best decision. I would recommend them to anyone wanting to plan a perfect vacation.

Hotel Reviews
47 Boutique Hotel
Rome

I love boutique hotels and this was one of the nicest ones we have stayed in. The room was very nice and quiet and breakfast was great. We did have a concierge named Stephania (sp?) who was completely annoyed to have to answer our questions. I would have loved to have eaten at the rooftop restaurant but it was booked well into advance apparently. I am however, so grateful to one of the hotel clerks who was on service the early morning of June 16th. I don't remember his name but if it weren't for his attentiveness to where our driver was taking us, we may very well have missed our plane. He also made sure to pack our breakfast since we were leaving before it was served.

Authenticity & Character
unique and interesting decor
Location
close to many attractions
Staff
Cleanliness & Comfort
Hotel Corallo
Sorrento

Hotel is a bit far from city center but they do offer a shuttle. The reason being is that it is right on the coast with fantastic views of the ocean and several restaurants and bars to eat and drink in the views. The staff was super friendly but for some reason they wanted to make a big deal about check in and being so tired we just wanted to get to our rooms. Also, the AC won't work unless the key is inserted and the hallways and lobby were pretty hot. They did make sure to give us an additional key so we could keep the air on while we were away. Be warned if you're staying here that this is a destination for weddings and we had a wedding party right outside our window with a band that played well into the night. If you have to have a quiet hotel, this may not be the place for you.

Authenticity & Character
quirky decor
Location
Literally can't get better with the views
Staff
Cleanliness & Comfort
Grand Hotel Cavour
Florence

Unique room with an amazing breakfast. This hotel was centrally located and was easy to get around to most attractions. Unfortunately for us, there was an event the days we stayed with lots of partying and street noise. The doors in this hotel are very decorative and nice but heavy and it was hard to keep from slamming them. Also unfortunate for us were the neighbors who slammed their door all night long. We also had an incident in the hotel rooftop bar where another patron tried to steal my husband's wallet. We kind of let our guard down in our hotel's bar with what we assumed were other hotel guest, but I guess you can never be too careful.

Authenticity & Character
Lovely decor
Location
Right in the middle of the city and close to most attractions
Staff
Cleanliness & Comfort
Bonvecchiati Palace
Venice

Courteous staff with lovely accommodations. We really enjoyed the breakfast and our room was nice and quiet.

Authenticity & Character
Location
Near ST Marcos and lots of quaint restaurants
Staff
everyone was very courteous
Cleanliness & Comfort
Activity Reviews
"Bacari" local street food tour
"Bacari" local street food tour
Italy

This was probably one of my favorite things we did on this trip. Enrico took us around to some of the local places we would never have found on our own. We tried a lot of snacks and drinks and got to see where some of the locals eat. Enrico was the perfect host.

Quality of Experience
Guides, Drivers and Staff
Transport
Sorrento Coast & Capri Boat Tour
Sorrento Coast & Capri Boat Tour
Italy

The staff was friendly and informative. They made sure to show us all the sights and gave us lots of information. They even played "That's Amore" when we went under the arches in Capri--which was hilarious and fun. The only complaint I have about this tour is they drop you in Capri for 5 hours. I would have preferred more time on the boat and swimming in the Mediterranean.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Private Excursion to Siena & Chianti Wine Region
Full-Day Private Excursion to Siena & Chianti Wine Region
Florence

Massimo was our driver and guide and we had him all to ourselves. I really enjoyed the wine tour. We samples many wines and had a very nice meal. Afterwards we drove around to a few other small cities and learned about their history and what to see and do there. Massimo also made sure to stop and show us the most picturesque views.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Monica Pellizzari
Monica
Monica Pellizzari
Local specialist in Florence and Venice | Replied on Jun 21, 2022

Ciao Diane,

Thank you so much for sharing your fantastic review about your trip to Venice, Florence, the Amalfi coast, and Rome, as well as your beautiful pics!! It's a pleasure to see you enjoying every minute of your trip in a relaxed atmosphere. And this is what we always try to create: combine your desired trip with the smoothest itinerary we can suggest and plan it together for you and WITH YOU. The only thing you'll have to do is to enjoy it!!!
I wish you all the best, and I'm looking forward to welcoming you to Italy again! Ciao!

A wonderful exploration of Pre Inca sites
Peru | Jun 1 - Jun 14, 2022

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Marie-Paule L.
Washington, D.C., DC | Reviewed on Jun 18, 2022
I had a fabulous experience exploring the pre Inca archeological sites of northern Peru. Martina from Phima Voyages and Sheila at its Chachapoyas office checked very often if all was going well without being intrusive. They made some minor changes at my request and were very gracious about it. My guides (Jorge in Caral, Julio in Trujillo, Sheila in Chachapoyas ) were exceptionally well informed and great company. As for the drivers all were very prudent and handled bad roads and long... Read more

I had a fabulous experience exploring the pre Inca archeological sites of northern Peru. Martina from Phima Voyages and Sheila at its Chachapoyas office checked very often if all was going well without being intrusive. They made some minor changes at my request and were very gracious about it. My guides (Jorge in Caral, Julio in Trujillo, Sheila in Chachapoyas ) were exceptionally well informed and great company. As for the drivers all were very prudent and handled bad roads and long drives with extreme competence. I never felt unsafe (Jorge, Eusebio and my driver from Leymebamba to Cajamarca, an expert on driving in dangerous curves while keeping an interesting conversation going).
All places were extremely interesting and I was particularly impressed by Chankillo, a great alternatve to the visit in Sechin which I could not do( Oscar was a very good guide on the site).

Many thanks for a great experience all around.

Local specialist: Emeline Delpuech

Norway
Norway | May 26 - Jun 8, 2022

J
Jennifer D.
Canada | Reviewed on Jun 18, 2022
We were very fortunate to finally go on this trip as our original booking was in June 2020. Julia remained in contact over the past two years answering any questions we had. The rebooking of our original itinerary was without issue. Our trip to Norway was fantastic. The hotels were great and the transportation was seamless. Although we found the entire country very beautiful our most memorable places were Geiranger for its views and hiking and the Lofoten island chain for its... Read more

We were very fortunate to finally go on this trip as our original booking was in June 2020. Julia remained in contact over the past two years answering any questions we had. The rebooking of our original itinerary was without issue.

Our trip to Norway was fantastic. The hotels were great and the transportation was seamless. Although we found the entire country very beautiful our most memorable places were Geiranger for its views and hiking and the Lofoten island chain for its incredible scenic drive.

Hotel Review
Hotel Geiranger
Geiranger

We arrived in port and took a taxi up to the hotel. The hotel was very quaint but the views were spectacular. If you like to hike there were surrounding trails of various lengths nearby. There was beautiful waterfall a short walk from the hotel.

Tips for future travelers

You are limited to where you can dine if you do not have transportation. The hotel meals were however quite good.

Authenticity & Character
A quaint hotel with views that were worth the climb.
Location
The view. Access to hiking trails.
Staff
Very welcoming and helpful.
Cleanliness & Comfort
Very clean room. The bed was very comfortable.
Local specialist: Julia Plaschke
Julia
Julia Plaschke
Local specialist in Kristiansand | Replied on Jul 21, 2022

Hi Jen! Thanks a lot for also leaving me a review! It was my pleasure to work with you and to make this trip finally happen!
All the best,
Julia

Our trip was the trip of a lifetime! After ou...
Scotland | Jun 6 - Jun 13, 2022

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Lindsey F.
Lynchburg, OH | Reviewed on Jun 18, 2022
Our trip was the trip of a lifetime! After our long day of flying we were met at hotel du vin by the unbelievable staff! Ben actually parked our car in their disabled parking for us so that my mom wouldn’t have to walk back and forth from the qpark. He was an exceptional human and I hope to pass on his kindness!
Our driver guides, Stuart for Edinburgh and Ian for The Isle of Skye were nothing short of amazing! They were so kind and knowledgeable and generally good people. I highly recommend...
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Our trip was the trip of a lifetime! After our long day of flying we were met at hotel du vin by the unbelievable staff! Ben actually parked our car in their disabled parking for us so that my mom wouldn’t have to walk back and forth from the qpark. He was an exceptional human and I hope to pass on his kindness!
Our driver guides, Stuart for Edinburgh and Ian for The Isle of Skye were nothing short of amazing! They were so kind and knowledgeable and generally good people. I highly recommend them both for anyone wishing for a guided tour of the area! Stuart took us to Blackness Castle, where part of Outlander was filmed and Ian went off of his way to take us to Skye Skyns. It was the best!
Driving through Edinburgh was a bit rough just due to the unbelievable amount of people and traffic, but eventually we got the hang of it!
Owen was wonderful during this entire process and really planned a trip tailored to us! He even had a Scottish history book sent to our hotel! It was a wonderful heartfelt surprise!
I will absolutely use Owen and KimKim for all trips we plan in the future!

Local specialist: Owen Davies

One of the most memorable trips of our family! Everything is well planned. Johanna is very h...
Peru | Jun 3 - Jun 11, 2022

Hazel
Hazel P.
Canada | Reviewed on Jun 18, 2022
Everything is well planned. Johanna is very helpful, respectful and very knowledgeable in everything .
She surprised me with her ability to answer questions and call any time of the day.
My family enjoyed our trip to Peru. All the amazing places that we wanted to see, we’ve visited at no time! Our tour guide Luiz of Cusi Travel is very helpful and smart! He was always ready to provide us his hiking sticks to help us while hiking, he was very helpful. . He kept us focus to what he was...
Read more

Everything is well planned. Johanna is very helpful, respectful and very knowledgeable in everything .
She surprised me with her ability to answer questions and call any time of the day.
My family enjoyed our trip to Peru. All the amazing places that we wanted to see, we’ve visited at no time! Our tour guide Luiz of Cusi Travel is very helpful and smart! He was always ready to provide us his hiking sticks to help us while hiking, he was very helpful. . He kept us focus to what he was trying to explain to us. We leaned so much about Peru because of Luiz . Our visit to Salt Mines we’re fantastic! The person ( I forgot his name) who tour us and guide us at Mountain View was very nice. We enjoyed our food and the people ate fantastic at Mountain View. Our ATV ride was awesome the view of the mountain is so awesome and the Llmas and the Alpacas are so cute. We love everything about our Peru trip. We will definitely refer Johanna and Kimkim to our friends and family. Thank you guys for making our Peru trip so memorable! Machu Picchu, Cusco, Maras, Inca Trail, Rainbow Mountain, Perurail, and the Peruvian people we will never forget you. ❤️❤️❤️

Hotel Reviews
Tierra Viva Valle Sagrado Urubamba
Urubamba

The hotel is beautiful! The breakfast is great! The staff is very welcoming. I love the architecture of the hotel it’s very homey. And the view is so wonderful! You are surrounded by the magnificent view of teh mountains !

Tips for future travelers

I am not so sure if this hotel is near to any restaurants, busy streets, etc. because we only stayed for a night but who cares, a day or 2 of quietness is great for our body.

Authenticity & Character
I like the architecture and the design of the rooms. It’s wonderful and clean.
Location
Surrounded by the beautiful mountains. Tranquility of this place is heavenly.
Staff
The staff are very welcoming and helpful.
Cleanliness & Comfort
Well maintained. Very clean. The garden is beautifull.
Casa Andina Standard Cusco San Blas
Cusco

The hotel is always clean. The staff are very helpful and respectful. The location is so great! It very near to the center of Cusco. Walking distance to everything. The hotel breakfast was nice. I love that it is very near to the Plaza where restaurants, grocery store, transportation, money changers and so on … everything you need is just steps away. Here you can meet and see local and be amaze of their community.

Authenticity & Character
The totality of it.
Location
Staff
They are always ready to serve you and welcome you anytime of the day.
Cleanliness & Comfort
I love that our room is always kept clean everyday. You will be surprise that when you come home after a long day of journey, you will be welcome with your room so organize and clean again.
Tierra Viva Machu Picchu
Machu Picchu

The location is great! Very convenient, near to train and bus station, restaurants, market and everything! The breakfast is great. The view from the breakfast table is very nice. Clean and very accommodating.

Tips for future travelers

You would love to stay at this hotel. It’s conveniently located to anything. The hotel is clean and well maintained. The staff is helpful and trustworthy they gave us back the things that we left in our hotel room. So very kind of them!

Authenticity & Character
The hotel is beautiful and clean. The paintings at the lobby is nice. The restaurant and the hotel lobby are well ventilated and nice.
Location
Perfectly located at the center of Machu Picchu town .
Staff
Ahhh,,,, the staff are wonderful and very helpful at all times!
Cleanliness & Comfort
The room and the totality of the hotel is great. Well maintained.
Activity Reviews
Moray & Maras, and ATV Tour
Moray & Maras, and ATV Tour
Peru

The mountain view experience is so wonderful! The staffs are friendly. The food is so yummy! Our tour guide is so helpful and friendly and very respectful to their guests! The place is beautiful and the mountain view is so amazing!!! It’s like you are in a postcard. It so wonderful here.

Quality of Experience
Wonderful
Guides, Drivers and Staff
Our tour guide is very helpful. He is a wonder person and very friendly and sincere in what he is doing. I can tell that he loves what he is doing. And very proud of his district..
Transport
Our ATV tour/ ride is one of teh highlights of our Maras tour. Wonderful experience.
Fly from Lima to Cusco, Explore the City
Fly from Lima to Cusco, Explore the City
Peru

We had a great experience. Peru ha so much to see and learn. Cusco is beautiful! It was an amazing experience. The people , the food, the richness of their history there is so Much to absorb and learn. Our whole family was amaze by the beauty of it and the surprised by the charm of Peruvian people.

Quality of Experience
Everything! As in everything!
Guides, Drivers and Staff
Our driver ( I forgot his name) is great. Our tour guide Luiz and our driver were fantastic ! They are lovely people. We are like family! We created friendship during our stay. Our trip have become memorable because of them and to all people we met and helped us starting with the 2 people (a man and a woman) who welcomed us from the airport and they were the ones who transported us back to the airport at the end of our trip. So helpful of them to return our passport when we accidentally left them in the van, totally my fault., argh!
Transport
On time all the time! The drivers and the staff are very patient, helpful. I was surprised by the ability of our driver ( I forgot his name) he is one of the best driver I’ve met in my whole life. I even joke my husband that he met his counterpart, he is as good as him when driving. He drives carefully and cares about his passengers and his van.
Half Day Cusco Tour
Half Day Cusco Tour
Peru

Everything that we experienced here is priceless! The people, the food, the city is so wonderful!

Quality of Experience
Everything
Guides, Drivers and Staff
Our tour guide Luiz is very patient and knowledgeable with everything, the whole family enjoyed his story of how rich the history of Peru and richness of Peru itself. Our driver is amazing. He drives careful and cares about his passenger hai his van. Our mountain view guides are great as well. He was very calm and gracious to us. The staff at mountain view restaurants are very friendly and the food was so yummy. We love the view of the mountain and the alpacas. We love how we are surrounded by the goats, alpaca and the Llmas while eating. They are so cute and friendly animals!
Transport
Starting from the airport transports to our tour drivers and vans were fanstastic! From beginning to end is wonderful!
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Sep 18, 2022

Hi Hazel,
Thank you for your words, I'll be sure to share this great review with my team. I'm so glad to hear you and your family had an amazing time in Peru and that you got to learn new things about our country.

Thank you for choosing us to plan your trip we wish you the best future travels!
Johanna

From the start Antonia was efficient! Everyth...
Croatia | May 30 - Jun 11, 2022

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Reena B.
Hesperia, CA | Reviewed on Jun 17, 2022

From the start Antonia was efficient! Everything was planned perfectly and any changes I wanted to make in the itinerary she took care of. She literally left no detail out for the trip. The best part is that she came to meet us with some treats and was available to us 24 hours a day. I would recommend Antonia to everyone because she was easy to work with and very responsive to our needs.

Local specialist: Antonia Šutić Ljuština
Antonia
Antonia Šutić Ljuština
Local specialist in Zagreb, Croatia | Replied on Jun 23, 2022

Hi Reena,
thank you so much for your kind review! It was great hosting you and your family. Hope to see you again in Croatia on another travel adventure!
Best regards from Zagreb,
Antonia

This was the first time we have used kimkim.c...
Croatia | May 24 - Jun 1, 2022

J
Jay O.
Marco Island, FL | Reviewed on Jun 17, 2022
This was the first time we have used kimkim.com. I have to say Sarah was absolutely wonderful. She was always very responsive if any questions arose. The entire trip that she planed for us on the Dalmatia Coast was perfect. All of the hotel's were 4-5 star. We did a walking food tour in Split, visited Krka National Park plus lunch (our driver was great as well as the lunch), day long boat ride from Hvar to Vis Island and Pakleni with another fabulous lunch, a biking and vineyard tour... Read more

This was the first time we have used kimkim.com. I have to say Sarah was absolutely wonderful. She was always very responsive if any questions arose. The entire trip that she planed for us on the Dalmatia Coast was perfect. All of the hotel's were 4-5 star. We did a walking food tour in Split, visited Krka National Park plus lunch (our driver was great as well as the lunch), day long boat ride from Hvar to Vis Island and Pakleni with another fabulous lunch, a biking and vineyard tour on Korcula Island, had awesome lunch at a farm outside of Cavtat (cute little seaside village and then on to Dubrovnik, Old Town was very cool and the restaurants food and service was over the moon. Then things turned crazy when my wife tested positive for Covid for the return to the USA. Sarah was so helpful in rearranging our schedule and making sure we were good and taken care of. That really means a lot when your in County you're not familiar with. Sarah, you are an angel!

Hotel Reviews
Cornaro Hotel
Split
Authenticity & Character
Location
Hotel Bellevue Dubrovnik
Dubrovnik

The hotel and staff were great. Ate and the restaurant for dinner one night, service and the food were spectacular. Had a great massage in the Spa :)

Tips for future travelers

Make sure you eat at the restaurant, we went with the six course small plates (so much fun).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sarah Cosic

This was an excellent trip!
Portugal | Jun 4 - Jun 12, 2022

Robert
Robert J.
Atlanta, GA | Reviewed on Jun 17, 2022
This was an excellent trip from start to finish. James was instrumental in giving us choices for our time in Portugal and easily amended the trip when we added side adventures to the original itinerary.
Hotels were beautiful with friendly staff, comfortable rooms and wonderful morning breakfasts. The restaurants that we chose for each of the three main cities had excellent cuisine, great service and atmosphere. And, of course, first-rate Portuguese wines!
Our guides and drivers on this...
Read more

This was an excellent trip from start to finish. James was instrumental in giving us choices for our time in Portugal and easily amended the trip when we added side adventures to the original itinerary.
Hotels were beautiful with friendly staff, comfortable rooms and wonderful morning breakfasts. The restaurants that we chose for each of the three main cities had excellent cuisine, great service and atmosphere. And, of course, first-rate Portuguese wines!
Our guides and drivers on this trip were very knowledgable and friendly. Even entertaining! They love showing off their incredible country.
We had a bit of a problem at the end of the trip, but James' team came to the rescue and all was resolved in short order.
All in all, a fantastic trip, well-designed and gave us a great taste of Portugal. We'll have many pleasant memories for years to come.

Hotel Review
H10 Duque de Loule
Lisboa

The azulejos in the lobby were incredibly beautiful and they had a great breakfast for guests. Very friendly staff and a quiet, comfortable room. If you have time, make a reservation to watch the sunset go down from the top floor patio. Great way to end your day.

Staff
Very friendly.
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Jun 18, 2022

Hi Robert & Vicente,
Planning the trip with you (over almost 2 yrs thanks to 'the' situation!) and hosting you for your trip to Portugal was a pleasure! Many thanks for your comments and kind words too. We're all so pleased that you had such a memorable trip and that it all came together just right!
Un abrazo from all the Tailormade Andalucia team!
Best,
James

Fabulous Mother/Daughter trip to Italy!
Italy | May 20 - May 31, 2022

C
Christine S.
Manhattan, NY | Reviewed on Jun 17, 2022
Our 12-day mother/daughter trip to Italy in May was AMAZING and it was all because of Andrea, our travel specialist from kimkim! We went to Rome, Florence, Cinque Terre, Castellina in Chianti and Amalfi! Andrea listened to what we wanted and planned everything down to the last detail perfectly! From a laid-back walking tour in Rome to a fantastic cooking class and lunch on an organic farm/winery in Tuscany - it was like he read our minds! The hotels he chose were perfect for us and it was... Read more

Our 12-day mother/daughter trip to Italy in May was AMAZING and it was all because of Andrea, our travel specialist from kimkim! We went to Rome, Florence, Cinque Terre, Castellina in Chianti and Amalfi! Andrea listened to what we wanted and planned everything down to the last detail perfectly! From a laid-back walking tour in Rome to a fantastic cooking class and lunch on an organic farm/winery in Tuscany - it was like he read our minds! The hotels he chose were perfect for us and it was so great to have all the days planned out, the private cars arranged, and the train tickets purchased in advance! I never would have been able to plan that all myself! He went above and beyond and even called me as we arrived in Italy to make sure we found our driver at the airport and gave me restaurant recommendations throughout the trip! It was so personalized - we couldn't have had a better experience! I highly recommend kimkim (and Andrea!) to anyone looking for a great travel experience!

Hotel Review
Hotel Colle Etrusco Salivolpi
Castellina in Chianti

Beautiful, charming hotel in a scenic atmosphere that can not be beat! We enjoyed a wonderful breakfast outside on the lawn (and a cappuccino made just for me!) every morning. Only a short walk to the charming center of historic Castellina. Staff was so helpful and friendly and room was lovely and comfortable!

Location
Beautiful location, walking distance to town
Staff
Helpful and friendly
Cleanliness & Comfort
Comfortable bed, lovely room
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jun 18, 2022

Thank you very much Christine!
I am so glad you enjoyed your trip and it was a great pleasure arranging a trip for you and your daughter. All the best!

Beautiful Greece
Greece | May 27 - Jun 10, 2022

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Rosemary M.
San Jose, CA | Reviewed on Jun 17, 2022

The tours were great! Informative and interesting especially of the Parthenon and the Medieval City in Rhodes. Amber Light Villas in Santorini was simply beautiful. Greece was just amazing and we all had a wonderful time!

Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jun 18, 2022

Geia sou Rosemary!

I am really happy that you had a great time in Greece!

Efcharistó for leaving a review 🙂

I would love to assist you with your next vacation to Greece trip planning.

Take care and safe travels!

My very best,
Angela

Overall, a fantastic trip and one that created great memories.
Iceland | Jun 5 - Jun 15, 2022

T
Tammy M.
Dublin, CA | Reviewed on Jun 17, 2022
Overall this was a fantastic trip. Accommodations were very nice and the trips took us to places that helped my kids and I form some amazing memories. Planning was easy, Jenny was always accessible before the trip and responded quickly to my inquiries, I would definitely work with her and Kimkim again. The last hotel did not have our booking (or really just couldn't find it) and Michele from Kimkim resolved the matter quickly. The only thing that was disappointing is that there was no way we... Read more

Overall this was a fantastic trip. Accommodations were very nice and the trips took us to places that helped my kids and I form some amazing memories. Planning was easy, Jenny was always accessible before the trip and responded quickly to my inquiries, I would definitely work with her and Kimkim again. The last hotel did not have our booking (or really just couldn't find it) and Michele from Kimkim resolved the matter quickly.

The only thing that was disappointing is that there was no way we were awake enough after traveling for almost 24 hours to do the first event that was planned for us. We were really looking forward to snorkeling but having almost fallen asleep behind the wheel on the way there, it was not possible. I take some responsibility in not really thinking this through, however I'm also not sure how many people would be up for snorkeling after being awake/traveling through the night.

Of note: Google maps, was unreliable in some pretty significant ways. Make sure the option "rerouting to save time" is off on your preferences, but even when that is off, double check your destination with Waze or some other mapping program. There were at least 5 instances (that I can think of right now) where google took us the wrong way. Once, it actually put us in a somewhat dangerous situation that would have been very problematic had I continued on the road it recommended. I loved having the destinations mapped out, but after the first wrong directions I was constantly checking Waze. One time it literally had us turn right when we should have turned left and because there's often not a convenient/safe place to turn around, we had to travel 20 minutes in the wrong direction which again, is no one's fault but terribly annoying.

Despite these issues, this was a fantastic trip and I would work with Kimkim again.

Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Sweden | Replied on Jun 23, 2022

Tammy,
I loved being part of your trip planning and helping you to create some wonderful memories with your children, which you will all hopefully treasure for years to come. This is truly one of my favourite parts of trip planning.

I'm sorry to hear of the issues you had with google maps, you really did go 'off the beaten path' at one point but I am glad you found a solution.

Fantastic!
Chile | May 13 - May 30, 2022

J
Jerry G.
United Kingdom | Reviewed on Jun 17, 2022

Lorena was fantastic at (a) tailoring the trip to my preferences; (b) taking on feedback and adjusting the schedule dynamically; (c) highly responsive and going above and beyond on service.
Thoroughly recommend!

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Jun 20, 2022

Thanks, Jerry! I am so happy to know that you enjoyed this special trip to Chile and Argentina... you got to visit so many different locations and try a variety of activities, it was my pleasure to assist with it all! Best of luck and hope you keep your adventurous spirit everywhere you go.
Cheers,
Lorena

A Fabulous trip through Italy- Rome, Cinque Terre, Florence
Italy | May 27 - Jun 5, 2022

Jennie
Jennie R.
Plantation, FL | Reviewed on Jun 17, 2022
Our trip was amazing! We went to Rome, Cinque Terre, and Florence. The care, thought and planning that went into our hotel stays, activities, and private transportation was phenomenal. Ina's recommendations for site-seeing and food were spot on, our favorite moment was visiting Brac bookstore/restaurant in Florence because she wrote about it- it was a favorite experience of mine (vegetarian food in Florence!). If you are going to Italy- Kimkim is your way to go. They made the process so... Read more

Our trip was amazing! We went to Rome, Cinque Terre, and Florence. The care, thought and planning that went into our hotel stays, activities, and private transportation was phenomenal. Ina's recommendations for site-seeing and food were spot on, our favorite moment was visiting Brac bookstore/restaurant in Florence because she wrote about it- it was a favorite experience of mine (vegetarian food in Florence!).

If you are going to Italy- Kimkim is your way to go. They made the process so simple and easy to follow, and when I did have questions (for example, confusion on when we were doing a Vatican museum tour) they were responsive on Whatsapp every time.

Hotel Reviews
Casa Cappuccini Rome
Rome

This hotel is valuable for its distance to the major sites. It was an easy walk for us to visit the Spanish steps, and from there to walk leisurely through downtown. The rooms are spartan but comfortable-and lively Rome is just outside the window!

Tips for future travelers

The restaurant just down the street vertically- Freschetta- is small, family-run, and delicious. Perfect for a first night authentic Italian meal.

Authenticity & Character
It was a bit impersonal - new people each day, breakfast across the street.
Location
Staff
Cleanliness & Comfort
Better/more pillows needed.
Hotel Ca' d'Andrean
Manarola (SP)

The views were fantastic, the rain shower was lovely. We spent time on the patio each evening just watching the sunset and listening to the bells toll at the nearby church. The pillows were not very substantial, but that was the only qualm at our favorite hotel of our trip.

Tips for future travelers

You must be OK walking stairs to stay here- no elevator.

Authenticity & Character
The hotel's owner shared that this was his grandfather's house- hence "Ca". He obviously cares deeply about this place.
Location
The view.
Staff
Cleanliness & Comfort
Local specialist: Ina Gaydarova (deactivated)
Ina
Ina Gaydarova (deactivated)
Local specialist in Athens, Greece | Replied on Jun 28, 2022

Dear, Jennie!

I’m glad you’ve reached home safely, after having gathered lots of beautiful memories from your summer holiday. Thank you so much for your 5-star rating. It was really wonderful to welcome you and Gregory to Italy and introduce you to some of our beloved destinations. I wish you many more future happy moments around the globe. Take care!
Ina

We just arrived back from an amazing vacation...
Costa Rica | Jun 2 - Jun 10, 2022

Amy
Amy W.
Richardson, TX | Reviewed on Jun 17, 2022
We just arrived back from an amazing vacation experience in Costa Rica. Yuliana planned the perfect trip for our family. We enjoyed the white-water rafting, amazing tours to see wildlife, zip-lining...really everything. The highest praise came from my husband who signed up with kimkim while we were in Costa Rica to travel to another destination! Thank you for the wonderful vacation!
Amy
Read more

We just arrived back from an amazing vacation experience in Costa Rica. Yuliana planned the perfect trip for our family. We enjoyed the white-water rafting, amazing tours to see wildlife, zip-lining...really everything. The highest praise came from my husband who signed up with kimkim while we were in Costa Rica to travel to another destination! Thank you for the wonderful vacation!
Amy

Hotel Review
Koora Hotel
Monteverde

This hotel was perfect for our vacation to the cloud forest. The rooms were beautiful. We enjoyed being in the rainforest so much. The service and attention to detail was amazing. The food was some of the best we had in Costa Rica. Both my husband and my teenage son made sure they had the name of this hotel written down. Both apparently plan to return here specifically! :)

Authenticity & Character
Small, intimate experience
Location
One is in the cloud forest
Staff
Everyone knew our names
Cleanliness & Comfort
The rooms were very comfortable
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jun 17, 2022

Dear Amy,

Thank you for your time to share this beautiful review with us.

I am very happy you have a great vacation in Costa Rica. For me was a pleasure to assist you.

I hope your husband and your son will visit Koora Hotel again. :-)

Will be more than glad to help with this new visit in the future.

Best,
Yuliana

Harris was so helpful and available to us whe...
Italy | Jun 2 - Jun 13, 2022

A
Alessandra G.
Canada | Reviewed on Jun 17, 2022
Harris was so helpful and available to us whenever we needed, not to mention the itinerary he made us was beautiful! The locations of the hotels were unbeatable, and the prices were very good, I would absolutely recommend kimkim and Harris if you want a beautiful experience! Read more

Harris was so helpful and available to us whenever we needed, not to mention the itinerary he made us was beautiful! The locations of the hotels were unbeatable, and the prices were very good, I would absolutely recommend kimkim and Harris if you want a beautiful experience!

Hotel Reviews
Residenza Luce
Amalfi

This hotel was gorgeous, and the staff were some of the kindest people I’ve ever met. I felt like I was visiting my Nonna’s house. Such a beautiful experience.

Tips for future travelers

There are a lot of stairs, and some of them don’t have an elevator alternative, someone with physical limitations might have trouble

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything!!
Hotel Villa di Sorrento
Sorrento

This hotel was gorgeous! And the location literally could not have been any better, right at the heart of the main square, stunning!

Tips for future travelers

The hotel doesn’t have a view or a balcony (at least our room didn’t), but there are views everywhere and the location sure made up for it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Jun 20, 2022

Dear Alessandra,

First of all I want to thank you for all of your kind words and I am more than happy hearing that you left the beautiful Mediterranean country of southern Italy with the best memories. I hope that we are going to work again in the future for another amazing experience either in Italy or Greece.

I wish you all the best!

King regards,
Harris

Fantastic trip in Jordan. The highlights were...
Jordan | May 17 - May 28, 2022

M
Mihai N.
Canada | Reviewed on Jun 17, 2022
Fantastic trip in Jordan. The highlights were Jerash, Petra and Wadi Rum. Guides were knowledgeable and provided useful insights on the places we visited. Everything was well organized - good job, Samir! Read more

Fantastic trip in Jordan. The highlights were Jerash, Petra and Wadi Rum. Guides were knowledgeable and provided useful insights on the places we visited. Everything was well organized - good job, Samir!

Hotel Reviews
Memories Aicha Luxury Camp
Wadi Rum

Luxury in the middle of desert! Very clean even if remote location and high turnout of travellers (most travellers stay 1 night) makes keeping cleanliness difficult. The only suggestion I have is to find a way to provide Internet access (I know it is extremely difficult due to remote location, but maybe a solution can be found.

Tips for future travelers

Book this hotel if you need to syay overnight in Wadi Rum.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petra Marriott Hotel
Wadi Musa

Fantastic location, excellent breakfast (including very good cappuccino which was not available at Crowne Plaza on Dead Sea) - the best hotel on Petra area even if it is not close to the Petra site - you can see a magical sunset from hotel’s backyard or terrace.

Tips for future travelers

Book this hotel if you need to stay overnight in Petra.

Authenticity & Character
Location
Fantastic sunset,
Staff
Cleanliness & Comfort
Crowne Plaza Jordan Dead Sea Resort & Spa, an IHG Hotel
Sweimeh

Good hotel, but a little bit too crowded - especially at breakfast, In 2 days we were not able to get a capuchins at breakfast - we asked but they said they don’t have - for a 5 star hotel I don’t think this is acceptable. Another issue was the beach - it was not well prepared - especially the entrance in the water - based on the layout there is a lot of work which needs to be done to bring the beach at 5 star hotel level.

Tips for future travelers

I suggest to go to another hotel such as Movenpick.

Authenticity & Character
Location
Beach
Staff
Cleanliness & Comfort
Crowne Plaza Amman
Amman

Decent hotel, but room was a little tired and also we had issues with toilet flushing - it did not have enough power and water so it clogged at some point. Every time we had to flush we were concerned it might get clogged again (we would prefer to relax in vacation not getting stressed each time we had to go to toilet).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Toilet flushing
Activity Reviews
Trip to Masada & Qumran
Trip to Masada & Qumran
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Wadi Rum (2-3 Hrs Jeep ride)
Wadi Rum (2-3 Hrs Jeep ride)
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Little Petra ( Beidha)
Little Petra ( Beidha)
Jordan
Quality of Experience
There were less beggars than on main site, but we still met a few.
Guides, Drivers and Staff
Transport
Full Day Petra (With Site local Guide or private guide)
Full Day Petra (With Site local Guide or private guide)
Jordan
Quality of Experience
Too many beggars - government should not allow them inside Petra site. You have to constantly fend off or hassle with beggars. The site is spectacular, but experience is marred by beggars and dirtiness of certain places - we tried to enter one of the caves carved in the mountain and there was an awful smell of urine.
Guides, Drivers and Staff
Transport
Shoback Castle
Shoback Castle
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Karak Citadel
Karak Citadel
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Bethany ( Baptism site)
Bethany ( Baptism site)
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Madaba & Mount Nebo Visit
Madaba & Mount Nebo Visit
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Amman-Umm Qais-Jarash-Ajloun-Amman
Amman-Umm Qais-Jarash-Ajloun-Amman
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Amman half day City tour
Amman half day City tour
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Meet & Assist - Queen Alia Airport
Meet & Assist - Queen Alia Airport
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Jun 17, 2022

Hello Mehai
Thank you . Very happy that you enjoyed your holiday.
All the best to you .
Samir

Trip of a lifetime
Morocco | Jun 2 - Jun 10, 2022

S
Sheri E.
Canada | Reviewed on Jun 17, 2022
Our trip was fantastic. Everything went so smoothly. We saw a lot and learned so much about Morocco. Our driver, Sallam, was awesome. He went above and beyond to make our trip special. He was knowledgeable and very fun! We were travelling with our young adult kids (21 and 24 years old) who really enjoyed travelling with and learning from Sallam. Other local guides (sorry I forgot names) were also excellent and very open to sharing their life experiences with us so we could experience more of... Read more

Our trip was fantastic. Everything went so smoothly. We saw a lot and learned so much about Morocco. Our driver, Sallam, was awesome. He went above and beyond to make our trip special. He was knowledgeable and very fun! We were travelling with our young adult kids (21 and 24 years old) who really enjoyed travelling with and learning from Sallam. Other local guides (sorry I forgot names) were also excellent and very open to sharing their life experiences with us so we could experience more of the culture.

Hotel Reviews
Riad al Rimal
Marrakech

Great location!! Lovely Riad.

Authenticity & Character
Location
Walking distance to everything. Close to the square.
Staff
Cleanliness & Comfort
Chez Ichou
Dades Gorge

Beautiful quiet, friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

Very beautiful and traditional.

Authenticity & Character
Location
Staff
Staff was lovely!
Cleanliness & Comfort
Riad Madu Desert Camps
Merzouga

Very unique experience. Glamping at its finest.

Authenticity & Character
Location
Staff
Brilliant drumming and dancing.
Cleanliness & Comfort
Riad Hicham
Chefchaouen

They worked so hard to make our stay enjoyable.

Authenticity & Character
Location
Very central.
Staff
So friendly and helpful
Cleanliness & Comfort
Riad Kalaa
Rabat
Authenticity & Character
Location
Staff
The tea!!
Cleanliness & Comfort
Beautiful
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Jul 19, 2022

Hi Sheri!

Thank you for the great review. We are so glad to hear that you had a fantastic time on your long awaited trip to Morocco! And, of course, we are also very happy to hear that you and your kids enjoyed traveling with Sallam. He is a great guy with so many funny stories!

Thanks for trusting us with your trip! Keep in touch (I've talk to you guys for so long, it is strange not to do so anymore)!

Thanks again,
Sharon, Sallam, and the rest of the Morocco Immersion family

Worth the Wait
Norway | May 30 - Jun 8, 2022

Jen
Jen S.
Machesney Park, IL | Reviewed on Jun 16, 2022
Linda had to plan our trip not once but three times thanks to COVID. It was well worth the wait! The best part for us was the local touch. While other folks walked around in groups of 20 struggling to hear one guide tell stories, our family had one guide all to ourselves. They provided great insight and a personal touch I don't think we would have had with another company. Read more

Linda had to plan our trip not once but three times thanks to COVID. It was well worth the wait! The best part for us was the local touch. While other folks walked around in groups of 20 struggling to hear one guide tell stories, our family had one guide all to ourselves. They provided great insight and a personal touch I don't think we would have had with another company.

Hotel Reviews
Scandic Byporten
Oslo

Awesome central location and fun decor. But the rooms are very cramped.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Midtnes Hotel
Balestrand

The view from the hotel was fantastic! But the hotel itself is old and lacking any amenities. If you know that going in, you'll be fine. The owner is lovely and attentive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Byparken
Bergen

Perfect location, great breakfast. The rooms were a bit small and could use some updating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Oslo's Hidden Gems with a Local Expert
Explore Oslo's Hidden Gems with a Local Expert
Oslo

It was amazing how much Stig knew about Oslo's history. He was very thoughtful about including our whole family in the experience and even sent a photo after the tour was over.

Quality of Experience
Guides, Drivers and Staff
Scenic Boat Trip to Fjærland
Scenic Boat Trip to Fjærland
Norway

Captain Tor was fantastic. He made sure each of us was able to see or do something we wanted or didn't even know we wanted. My son had a special request to fish and he let him cast a little bit even though we weren't on a fishing cruise. He let my daughter drive - something she was nervous about at first but ultimately loved.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Bergen with a Local
Explore Bergen with a Local
Bergen

Vilde was lovely - lots of great history of Bergen as well as tips for just about anything we wanted to do.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Jun 17, 2022

Hi Jen, thank you so much for your review. It was a pleasure to have you in Norway and plan the trip, through pandemic to finally be able to travel! Love your photos, and to get an insight to your experiences while here. Greetings to the rest of the family and hope to see you in Norway another time! Linda

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.