Kimkim Trip Reviews

Thanks for everything, Greg. We got to see so many spots and stops and there were lots of good recommendations and specific instructions along the way to make everything go smoothly. Pam, our guide in Kyoto, was particularly helpful.

My husband and I recently visited Italy - our first trip to Rome and Florence. This is the second trip Marina has planned for us - and once again she did a fantastic job!! We were able to see everything you should on a first trip - plus a few extras!!! The sightseeing tours were informative and well-timed - including a golf cart overview of Rome upon arrival - with interesting and knowledgeable guides. The private and semi-private tours of the Vatican, the Colosseum (and the Roman Forum), and the highlights of Florence were exceptional. The food tours in Rome were terrific, and we were introduced to many of the local dishes.

We spent a morning in Pisa where we saw the Leaning Tower and also had a day trip to Tuscany which included a private tour of a winery and olive oil producer. The tour concluded with a very nice lunch looking out over the rolling hills and beautiful landscape of Tuscany. We tasted multiple wines and some olive oil. That afternoon our driver took us to the small town of Vinci - where Leonardo grew up. We saw his childhood home, the church where he was baptized and an interesting museum containing models of the machinery Leonardo drew in his books.

Our accommodations were wonderful - in Rome we stayed in a hotel across the street from Basilica of Santa Maria Maggiore where Pope Francis is buried and our hotel in Florence stands on the land once belonging to Lorenzo the Magnificent and home to his art school where Michelangelo was trained.

Our thanks to Marina for again giving us a very memorable trip. Her attention to detail and efforts to accommodate our particular interests was superb!!!

Hotel Reviews

Hotel Orto de' Medici

Florence

Loved this hotel and the historical significance of its location on the property where Lorenzo the Magnificent built the art school where Michelangelo received his training. The staff was helpful and our room was very comfortable. Great location!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Doria Palace Boutique Hotel

Rome

Loved this hotel and the staff was wonderful. Conveniently located across from the Basilica of Santa Maria Maggiore (where Pope Francis is buried). Breakfast everyday was amazing and we enjoyed the rooftop bar in the evening.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

A Food Lover’s Rome: Campo de’ Fiori, Jewish Ghetto & Trastevere

Rome

Our guide, Lilly, was fantastic. The food was great and we enjoyed her company.

Quality of Experience

Food

Guides, Drivers and Staff

Rome Unearthed: Guided Walk of Colosseum & Ancient City

Rome

Terrific tour guide - very knowledgeable.

Quality of Experience

Guides, Drivers and Staff

From Fountains to Forums: Explore Rome by Golf Cart

Rome

Great introduction to Rome.

Quality of Experience

Guides, Drivers and Staff

Transport

My daughter and I wanted to plan a trip to Scotland. We generally knew what we wanted to see but felt we needed some local expertise to help us plan and make sure we weren’t missing anything. Jane Davey through Kimkim was an absolute delight to work with. Her personal knowledge of Scotland and genuine interest in creating a memorable and personalized experience for us made for an outstanding mother/daughter adventure. Despite the online Kimkim model - there was a lot of personal interaction with Jane - including video calls with us to go over the details of our itinerary. She and her team built an online road book with every detail of our itinerary included that we were able to reference throughout the trip. Plus - she and her team were available by phone 24/7 to help with any questions.

We loved every aspect of our trip. Scotland is magical and her people are warm and welcoming. We especially enjoyed the historic city of Edinburgh and visiting the Isle of Skye and Lewis/Harris in the Hebrides. We saw gorgeous landscapes, hauntingly beautiful castle ruins, ancient landmarks and charming towns. We did a fair bit of driving - which was an adventure in itself since we weren’t used to left-side driving. We loved it all!

The trip was AMAZING! Every tour was so well organized and all the guides worked so hard to make sure the guests were safe, informed, and entertained. Jesse did a great job planning everything and did all the thinking for us so all we had to do was enjoy!

Hotel Reviews

Remota Patagonia Lodge

Puerto Natales

The hotel was beautiful and the food was delicious!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Boutique La Yegua Loca

Punta Arenas

This was such a unique spot. Cute rooms. Delicious food!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Our Habitas Atacama

San Pedro de Atacama

The accommodations were very comfortable and the staff was so kind. The restaurant had delicious food and drinks.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Stargazing Experience

San Pedro de Atacama

Even though it was almost a full moon, we had an amazing experience! We got to see some really beautiful things. The people were so knowledgeable and friendly.

Quality of Experience

Guides, Drivers and Staff

Transport

Cejar Lagoon, Ojos del Salar & Tebenquiche

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Superb trip planning and execution! Hotels were top notch - interesting properties and excellent food. All transfers were perfectly done. Communication clear and helpful.
Excursions and tours were excellent and professional.
Top notch service!

Hotel Reviews

Remota Patagonia Lodge

Puerto Natales

Interesting architecture. Great staff and food.

Authenticity & Character

Location

Quiet location. Spectacular views.

Staff

Cleanliness & Comfort

Hotel Boutique La Yegua Loca

Punta Arenas

Small property with something interesting in every corner. Each room is different- beautifully decorated with local items.

Authenticity & Character

Local character!!!

Location

Staff

Staff was super attentive and helpful.

Cleanliness & Comfort

Super comfortable beds. Heated towel racks. Wool slippers!!

Our Habitas Atacama

San Pedro de Atacama

Beautiful property and excellent staff. Food was very good - restaurant staff excellent. Great restful home base for Atacama desert experience.

Authenticity & Character

Location

Quiet area

Staff

Restaurant staff. Spa service.

Cleanliness & Comfort

Activity Reviews

Full-Day Tour of Torres del Paine National Park

Patagonia

Great overview of the park. Guide was excellent.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Stargazing Experience

San Pedro de Atacama

Lots of great information and incredible sky views despite full moon.

Quality of Experience

Guides, Drivers and Staff

Transport

Base Torres Hike

Patagonia

Amazing hike but at the top of my ability range. Stunning views. Guide was excellent.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

This was the second time I used Kim Kim for travel. My first time when I went to Peru was beyond amazing and my specialist was absolutely incredible. I expected the same, but didn’t get that same level of service from Matt. Matt was a little harder to reach and slower with correspondence. It wasn’t bad, but I was expecting a different level, which is why I use a travel agency. Often times I will just do the travel itinerary myself so when I pay extra for an agency, I do expect a little bit more.

The excursions and the country of Guatemala more than made up for it though. Guatemala is absolutely beautiful and the people are so kind and amazing. The guides that I had unground were also incredible and very knowledgeable and went out of their way to make my trip a once in a lifetime.

Hotel Reviews

Hotel In & Out

Guateala

Not my favorite hotel but it did the trick. It didn’t smell great, but I did feel safe and there was a complementary breakfast in the morning. The best part about this is that it is two minutes from the airport.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Acatenango Campsite

Guatemala

Sleeping on top of volcano was absolutely amazing! Be prepared for it to be very cold and windy and I did not have self service. We got to the base camp around 1400 and there wasn’t a whole lot to do for the rest of the day until we went up to the top the following morning. But the guide and the experience and the beauty of the volcano was certainly an amazing experience and I would highly recommend. The tent was very basic but provided a flashlight inside and a sleeping bag and the sleeping bag was able to keep me warm when it was 38° outside.

Authenticity & Character

Location

Staff

Luis is awesome!!

Cleanliness & Comfort

Casa del Sol

antigua

Cute little hotel room in the center of the city. It has all the basic amenities that you need and is very clean. I also felt very safe as a single woman traveling in this hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kayaking & Hiking Lake Atitlán

Guatemala

Joel was a fantastic tour, guide and kayaking for two hours on this beautiful lake was amazing! We went to San Marcos and jumped off the cliff and that was also an amazing experience! Joe was very flexible to make sure the day was how you wanted it. I would definitely recommend the excursion.

Quality of Experience

Guides, Drivers and Staff

Joel is awesome!!!

Transport

Valley Ride - Bicycle Tour of Antigua's Villages, Farms, and Ruins

Antigua

This was an awesome activity and it was a very good workout. It’s a great way to see the beautiful country of Antigua!

Quality of Experience

Guides, Drivers and Staff

Transport

Sunrise on Acatenango

Acatenango Volcano

Definitely the hardest part of the hike. We woke up at 3:30 AM to get to the top and that took us about an hour to climb. It was extremely cold and windy and we were not able to see the volcano, but I’m still so glad that we did it! It was definitely a great workout

Quality of Experience

Guides, Drivers and Staff

Transport

Hike Acatenango Volcano & Camp Overnight

Guatemala

This was a challenging, but beautiful experience! I am an avid hiker and consider myself to be very fit, but my legs were still so sore for a few days afterwards! Luis was a phenomenal guide and the whole experience was just so amazing! This was the whole reason I went to Guatemala and I am so glad that I did this. It was a spiritual experience.

Quality of Experience

Food

Guides, Drivers and Staff

Luis was phenomenal!!

Transport

The trip organised by Steve and the team was brilliant. Every step of the way was seamless and communicated perfectly. Our guides were great (Ms Vouchlay is Phnom Penh and Arn is Siem Reap). Very informative a lovely. Our driver was also great. So nice, friendly and accommodating. All facets of our week in Cambodia were perfectly put together and Steve did a great job of adding in our requests to combine with the highlights along the way. Highly recommend.

While weather interrupted our travel plans, Hien did a fantastic job to reroute us, set-up new events, and keep us safe along the way. Han and Ha Long Bay were highlights, and we rolled with the changes. Everyone we came in contact along the way (guides, drivers, etc.) was professional, well informed, and a pleasure to work with. TYVM and we will come again! Amazing!

Lucy was fantastic in planning our trip. We had a great travel experience. All our tour guides were excellent. Special shout out to Desmond Oliver in Capetown! Highly recommend using KimKim!

Hotel Reviews

Antrim House

Cape Town

Room just ok and was next to lobby/ kitchen. Early morning noise from kitchen staff. Location a bit out of the way. Would not recommend this place.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Nkosi Guest Lodge

Victoria Falls

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Chobe Safari Lodge

Kasane

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Drumstruck Experience

Cape Town

Quality of Experience

Guides, Drivers and Staff

Transport

Bo Kaap Tour including Traditional Cape Malay Lunch

Cape Town

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day City Tour, Robben Island & Table Mountain

South Africa

Quality of Experience

Guides, Drivers and Staff

Transport

The trip was amazing it was everything I asked for and more. All hotels were beautiful and top notch. All the excursions were exercised with out any issues. All transportation was on time. All excursions were definitely hand selected and all of the guides were knowledgeable and service oriented. We went to the La Fortuna waterfall, whitewater, hanging bridges, zip lining, night tour, coffee sugar cane chocolate tour, national Park tour and Damas boat tour. The animals were incredible. The monkeys at our hotel and the wildlife was amazing to watch as you walked around your hotel. Loved the trip. Yuliana did a wonderful job planning for us, so we could just enjoy the trip with no worries!

This was our first time using KimKim and it went great. The tapas tour (sorry I can't remember our guide's name) was amazing and we highly recommend!! The tours in Granada and Sevilla were wonderful and our guides were great! They were very knowledgeable. Everyone we met was very welcoming and great sharing local recommendations. I'm very happy we found Kimkim and it made the trip go so much smoother.

Activity Reviews

Monumental Seville on Foot & Visit Real Alcázar

Seville

Quality of Experience

Guides, Drivers and Staff

Exploring Granada’s Iconic Alhambra & Generalife Gardens

Spain

Quality of Experience

Guides, Drivers and Staff

A Night of Flamenco in a Sacromonte Cave

Granada

This was fun. In a very small cave and filled wall to wall with people. I wish they would have a bit of introduction (in english) about who they are and what flamenco is.

Quality of Experience

Tapeo Like a Local: A Tapas Walk Through Málaga

Málaga

Quality of Experience

Food

Guides, Drivers and Staff

We had the most wonderful time in Italy! Giulia helped us plan a personalized itinerary and was very responsive. Everything was booked easily and without any issues. She gave us great advice on activities and accommodations. We had such a nice trip and will definitely use Kimkim again!

Activity Reviews

Vatican & Sistine Chapel Group Tour

Rome

One Day on the Amalfi Coast with driver (Amalfi, Positano, Ravello)

Italy

Private guided tour in Naples , 2 hours

Italy

Half day tour in Pompeii

Italy

Rome by night in Golf Cart

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Great pre-trip communication and help. Guides, especially pre-Galapagos, were fabulous.

Liz and the KimKim team did a fabulous job planning our first trip to France. Liz worked with me through several iterations and connected my phone to ensure she was providing the experience we were looking for. She helped develop a very diverse 10-day trip throughout France, ensuring the places we wanted to hit - Nice, Paris, Normandy - where included and then some! Liz was always so responsive - even after our return when I had a question! She even sent some goodies - stickers and a water bottle, after I booked as the trip was a gift. She even sent a hand written thank you card upon our return, such a nice touch especially when things feel so automated or less personalized.
The trip was wonderful. We especially enjoyed Champagne country, Giverny and seeing Monet's breathtaking gardens, paying our respect and learning more about history on the Normandy trip/tour, and really enjoyed the dinner cruise on the Seine. Southern France was great and so different than the north and Paris. We especially enjoyed the private tour guide we had with Lucy to see Antibes, Cannes and more. We're glad one of our day excursions also included Monaco - although that day felt more rushed and more checking in quickly to Ez, Monaco, etc - it was very brief in each area - 1 hour is all. The hotel in Nice as nice as well as Paris; however in hindsight, given where our meeting locations were in Paris for the various excursions, we wish we had a hotel that was closer to the meeting locations - especially when several days called for 6:30/6:45 am meet ups. With our hotel not being near the metro and such early times, we ended up using cabs and probably added another $250 to our trip in all the cab rides - including from the Paris hotel to the airport , which wasn't included in our other transportation. The cost for the Versailles and Giverny excursion was very expensive and wouldn't do it again, but glad we got to see the area. Our favorite excursions was the Champagne country, Normandy, private tour guide in Nice, Antibes and Cannes and the Seine dinner cruise. We were disappointed in the Notre Dame tour - the tour guide was lovely and we learned a lot, but for the money and time, all we did was walk around the exterior....it noted a tour and we were so happy given that Notre Dame had just reopened , then to find out that if we wanted to go inside we'd have to get in line which was wrapping around and a few miles long.
We enjoyed France and found everyone very kind and welcoming. Thank you for helping to create such a memorable experience!

Activity Reviews

Self-Guided Beach Day

Nice

we needed a "free day" :)

Quality of Experience

Full Day Exploration of Antibes, St-Paul-de-Vence and Cannes

Nice

Quality of Experience

Guides, Drivers and Staff

Lucy was great!!!

Transport

loved having a private excursion - able to customize and really learn more about the area

Grand Riviera Journey: Eze, Monaco, Antibes & Cannes Excursion

Nice

Quality of Experience

Guides, Drivers and Staff

Transport

Private French Riviera Sunset Electric Cruise (with private transfer)

Nice

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Tour from Paris: D-Day Beaches Exploration

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Giverny & Palace of Versailles: Art, Royalty & Gardens

Paris

Quality of Experience

Guides, Drivers and Staff

Driver was more of a driver and didn't go into too much until we got to Versailles

Transport

Seine River Gourmet Dinner Cruise with Live Music

Paris

Quality of Experience

Transport

Really a neat experience!

Private Notre-Dame & Sainte-Chapelle Visit

Paris

Expected a bit more - travel guide was wonderful and enjoyed Sainte Chapelle, but Notre Dame was underwhelming and disapointing to not see anything but the outside (not a lot of value as we could have just walked there and saw it on our own and saved hundreds of dollars, frankly).

Guides, Drivers and Staff

Transport

None and had to navigate on our own, not horrible

Louvre Murders & Mysteries Experience

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Jet lagged and new to Paris, would have been preferred to have a cab or transport lined up for ease and to reduce some stress - the hotel staff was helpful and helped us secure a cab

Champagne Region Day Trip with Tastings

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Justine put together a perfect trip. It was well organized and very detailed. No hiccups in the planning
Joel was extremely helpful whenever there was any type of emergency
Thanks

my guides were mi hombres😀Willie and Garcion(sp) I loved their company, professionalism, humor and friendship! They were on time every time. Garcion cooked lunch for us twice.... delicious ! He drove on the Guatemalan streets and trails expertly! Willie.... great rider, strong on the up hills sections. Picked trails based on my level of riding! Always concerned about me being bueno! I picked up more español and local culture, really the reason i chose Guatemala!im 100% happy with Kim Kim Alex, and Old Town Outfitters, my guides and the equipment we used👍😀i ll be back and i want the same team!!!!

Hotel Reviews

Hotel Utz Jay

Panajachel, Sololá

very quit and cute

Authenticity & Character

central court with excellent plants

Location

close to the lake and main street

Staff

very helpful

Cleanliness & Comfort

very clean and authentic

Camelias Inn

Antigua

breakfast buffet on the roof with a view of Vulcan de fuego!!!

Authenticity & Character

True colonial architecture

Location

close to the center of town

Staff

bilingual and friendly

Cleanliness & Comfort

it's difficult to rate a bed your not used to, but i did sleep

Activity Reviews

Atitlan Slickrock MTB Ride

Guatemala

last day great ride , tailored to my riding level, the uphills were still killing me

Quality of Experience

at this point i didn't want it to end

Guides, Drivers and Staff

another great picnic in a Guatemalan park

Transport

we drove over some difficult trails

Transfer to Lake Atitlán, Visit the Iximché Ruins

Guatemala

Quality of Experience

Guides, Drivers and Staff

Transport

Mayan Traverse MTB Ride

Guatemala

riding followed by ruin tour..... my kinda day very educational! Thank you Melvin

Quality of Experience

it's one of the reasons i picked Guatemala

Food

a true Guatemalan picnic

Guides, Drivers and Staff

Gerson cooked us lunch while i was on the tour!!

Transport

consistently great

Double Down Mountain Bike Tour

Antigua

these were challenging trails for me and my guide helped me enjoy it

Quality of Experience

so scenic

Guides, Drivers and Staff

made it great .... never thought of throwing the towel in, finished the hardest day of trail riding

Transport

no way i'd drive here thank God for gerson!!!

Antigua Walking Tour

Guatemala

Danial was my local historian for my tour of two museums. We found liquid refreshments at Cafe Nosa!

Quality of Experience

he's historically enlightening

Guides, Drivers and Staff

they got me there on time for the afternoon tour

Transport

Valley Ride - Bicycle Tour of Antigua's Villages, Farms, and Ruins

Antigua

a great warm up ride, we hit a chocolate factory, coffee co op and a macadamian plantation shop

Quality of Experience

my guide was great company over chocolate and bread on the veranda

Guides, Drivers and Staff

lots of local knowledge from both of them

Transport

he's a great driver!!

I broke my foot the second day of our trip. Monika was able to get me an appointment in less than an hour at a location within a couple of blocks of where we were and make last minute adjustments to our itinerary for accessibility and one cancellation with an alternative option. We still had an amazing trip. We are already discussing another to catch what we missed! She was always friendly, available, personable, and full of good tips and advice on making the most of our time while not over doing it.

Hotel Reviews

Rendezvous Heritage Hotel Auckland

Auckland

Authenticity & Character

Location

Very centrally located.

Staff

Front desk staff was great.

Cleanliness & Comfort

Regent of Rotorua

Rotorua

The restaurant menu seemed a bit overpriced. The portion sizes were small, somewhat bland, and not very filling. The restaurant experience was a bit awkward due to staff behavior. Housekeeping staff was very pleasant and accommodating.

Authenticity & Character

Location

Staff

Front desk staff and housekeeping were wonderful. We felt as if we had committed a social or cultural faux pa when dining in the restaurant, though we were unsure of what we may have done.

Cleanliness & Comfort

Naumi Hotel Wellington

6141

The decor was very odd and not to our taste. We were provided an accessible room, but had to move a heavy couch to make a viable pathway to the bathroom for me on my crutches. The hotel restaurant menu was very limited and not to our palette preferences.

Authenticity & Character

Lots of character- but not our vibe. Some of the color and pattern choices in the lobby, hallways, elevator, and our room were disorienting and frankly painful to the eyes.

Location

The parking garage was too small for their clientele- there were not enough spaces to accommodate us the first night.

Staff

Depending on who was working the counter, sometimes they were helpful and other times seemed bothered by being asked questions.

Cleanliness & Comfort

Tongariro Suites

Horopito

The hosts were very attentive and friendly. The food was fantastic and the opportunity to mingle with other guests was lovely. The view was spectacular!

Authenticity & Character

Location

A little out of the way, but worth it.

Staff

Cleanliness & Comfort

Villa Walton

Richmond Downs

Sue was amazing and coincidentally the other couple who was staying there at the same time also went to Hobbiton and we had wonderful conversation at a fantastic breakfast with fruits from Sue’s orchard. Picturesque grounds and comfortable accommodations. Also, Ted was a highlight. Would be happy to return.

Authenticity & Character

The grounds - beautiful landscaping and fragrant wisteria at the front door.

Location

Proximity to Hobbiton and local cuisine.

Staff

Sue (and her dog Ted)

Cleanliness & Comfort

Activity Reviews

Wellington - Full day Lord of the Rings location tour

Wellington

We were pleasantly surprised to find out this was a private tour.

Quality of Experience

Guides, Drivers and Staff

Dean was absolutely amazing. He was friendly, personable and was completely dedicated to making sure we experienced what we came for. He had the ability to guide the tour while also letting us weigh in on what was important to us to see.

Transport

Te Pā Tū - Maori Cultural Experience

Rotorua

As near an experience of full cultural immersion as can be accomplished by a tourist.

Quality of Experience

Food

All of it! The singing at the end was a phenomenal moment of connection for all.

Guides, Drivers and Staff

Transport

Glowworm Kayak Tour

Rotorua

Quality of Experience

Guides, Drivers and Staff

Jason was an awesome guide! He was passionate about every part of the tour and was very accepting of those who may be less accustomed to being on the water or in caves at night, as well as those needing additional accommodation for physical limitations.

Transport

Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)

Rotorua

Quality of Experience

Guides, Drivers and Staff

All Blacks Experience

Auckland

Quality of Experience

Guides, Drivers and Staff

Robert was concerned about trip satisfaction every step of the way. The hotels he selected were perfect. The side trips astounding. The Oyster feed on the water in Ston was delightful. He communicated through WhatsApp every day to make sure we were enjoying his home country of Croatia, even on our free days. We could not have asked for more from Robert.

Hotel Reviews

Hotel Ambasador

Split

Pictures do not do this hotel justice. Even though late in the season the hotel was well staffed and very customer friendly. Being right on the harbor provided great opportunities to walk and enjoy Split. Old town was mere steps away. And the waterfront had dozens of places to eat and drink and take in the sights the harbour offered.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Pucic Palace

Dubrovnik

In the Heart of old town Dubrovnik. Room was spacious and the staff was very supportive.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Split : Cooking Class, private or group

Split

One of the best cooking schools we have attended. began with a walk to the farmers market and then to the seafood market to select the ingredients to be used. Amazing. Our young chef had just won the all Croatia cooking contest.

Quality of Experience

Guides, Drivers and Staff

Transport

we had an amazing time in the galapagos & Quito unfortunately we had some weather issues affecting our flights from home causing us to reschedule flights & lost luggage our kim kim specialist Majo was able to get our luggage to the galapagos & although we missed a day & half in San Cristobal we had a wonderful time in Santa cruz for 3 days & when we returned to the city in quito a most delicious dinner arranged & paid for by kim kim . Plus a birthday party for our friend doug who this whole trip was planned for his 60th also arranged by kim kim . Great tour guides & drivers in both places & transfers went well . Majo & her team went up & above to help us & was reachable easily . This is my third Kim Kim trip & each one has been a great experience.

Hotel Reviews

Hotel Palace Guayaquil

Guayaquil

dated but clean small restaurant only stayed 1 night on way to Galápagos

Authenticity & Character

They have a interesting history

Location

Staff

Cleanliness & Comfort

Holiday Inn Quito Airport, an IHG Hotel

Tababela

very helpful, professional, pleasant & courteous. 10min from airport, free shuttle. We had an issue with lost luggage they assisted our travel specialist kim kim to help get our luggage delivered to galápagos. Bernie bar manager was awesome!! we loved staying there breakfast was great too , very comfortable beds & rooms!!

Authenticity & Character

Location

10 min from airport free shuttle

Staff

Great staff

Cleanliness & Comfort

Activity Reviews

Guayaquil - Free afternoon

Guayaquil

we got there at night it was day of the dead so we just had dinner about 3 blocks from our hotel & left early next day

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Welcome to Ecuador: Let Your Adventure Begin!

Galapagos Islands

we had travel issues related to weather kim kim was helpful in responding & rescheduling activities to fit our schedule

Quality of Experience

Reachable , concerned & adaptable

Guides, Drivers and Staff

Excellent drivers & guides

Transport

excellent

Cami did a great job at planning our trip and organizing rides/transfers from the airport and to our excursions! All we knew for sure we wanted to do was go to El Nido and go island hopping, and Cami did all of the legwork! The Belmont Hotel and Seda Lio were great to stay at, she set us up with special honeymoon suites. Overall, we felt much safer having help with booking and planning, would recommend.

Hotel Reviews

Seda Lio

El Nido

We had a great stay and had a very spacious room! Even though the pool was closed for construction, there was still access to other pools if wanted (we didn't bother, we spent time in the ocean). They had a great breakfast buffet, and there is a bunch of other great restaurants walking distance.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Belmont Hotel Manila

Pasay City

It was a great stay that was close to the airport! It was our honeymoon and they had towels set up with swans/roses and dessert for us when we arrived. The transfer to the airport was very smooth. The breakfast buffet was great, but we probably wouldn't recommend their dinner/restaurant, we found out on our last day there are street food vendors just down the street we would've preferred to eat at.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Island Hopping in El Nido - Tour B

El Nido

The island hopping was probably the highlight of our trip!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Island hopping in El Nido - Tour A

El Nido

We had a great time with our private island hopping tour, they even provided an authentic lunch!

Quality of Experience

Food

Guides, Drivers and Staff

Transport