Kimkim Trip Reviews
Amazing Pura Vida experience
Costa Rica
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Dec 21 - Dec 30, 2024

Starting with the itinerary creation, the process was very collaborative and Elena took a lot of time to ensure we minimized travel time by traversing the country in the right order, got the hotel choices that met our expectations of luxury and booked activities that we would enjoy as a family.
Once the journey started Wilman was a great day... Read more

It was truly a pleasure working with you and your family to craft a memorable journey through Costa Rica. I’m delighted to hear that the itinerary, hotel selections, and activities aligned perfectly with your expectations. Wilman and I greatly appreciate your kind words, and we’re so happy that you felt supported throughout your trip. Ensuring a smooth and enjoyable experience for our travelers is always our top... Read more
Excellent Travel Planning Service
Patagonia
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Jan 23 - Feb 1, 2025
We didn't work with Fransisco, but with Pamel...
Chile
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Jan 16 - Jan 26, 2025

This feedback is to help operations and not complaints. I was grateful for Pam's assistance in getting my misplaced bags returned very quickly.
Other than that, I found my group had to inquire many times before we got some answers. More details and information would be very helpful in your clients planning.
The website was not so easy to navigate.
Also, we were told we had a busr ide of several hours and should bring... Read more

Our trip to Vietnam and Cambodia was awesome!...
Vietnam
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Jan 13 - Jan 26, 2025


Dear David,
Thanks so much for your lovely review! We’re really glad to know that you enjoyed your holiday in Vietnam and Cambodia.
Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.
From Hanoi with love,
Hien
Hoa and Kimkim travels did not disappoint. Truly professionals.
Thailand
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Jan 11 - Jan 18, 2025


Thank you so much for your kind words and for taking the time to share your feedback both here and via WhatsApp while you were here.
I'm truly delighted to hear that you found my service helpful and that I was able to contribute to a positive experience for you and your husband Mauricio.
I understand that you encountered some minor service issues during your stay at The Sukhothai Bangkok. I will be sure to share your feedback with the hotel management in hopes that it will help... Read more
Enjoyable trip to Costa Rica!
Costa Rica
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Jan 21 - Jan 31, 2025


Hola Judy!
Thank you so much for your kind words! I'm thrilled to hear that you had a great trip and enjoyed the hotels, tours, and amazing wildlife encounters. It’s wonderful that you got to see such a variety of animals—especially the toucan! 😊
I truly appreciate you taking the time to share your experience, and if you ever decide to visit Costa Rica again, I’d be happy to help!
Pura Vida!
Bryan
Pom in Bangkok was amazing, very knowledgeabl...
Thailand
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Jan 9 - Jan 21, 2025

Dear Stephanie,
Thank you so much for taking the time to share your feedback on your recent trip with us. We truly appreciate your kind words about Pom and his exceptional knowledge. We will be sure to pass along your compliments to him.
We are delighted to hear that you enjoyed the trip overall though the Phi Phi catamaran tour was not really good. We take all feedback seriously and will use it to improve our offerings.
We hope to have the opportunity to welcome you back to Thailand in the future.
Sincerely,
Hoa & Exotic Voyages Team
A wonderful experience in Costa Rica thanks to Serendipity Adventures
Costa Rica
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Jan 21 - Feb 1, 2025


Thank you Paule for taking the time to review your trip. We value your feedback! I'm happy to hear our team at Serendipity Adventures provided an amazing experience and that you were able to see and photograph the resplendent quetzal!
Thank you
Holden Ketchum
Serendipity Adventures
This was an amazing trip, and in no small par...
Costa Rica
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Jan 9 - Jan 23, 2025

Jordan, thank you for taking the time to write a thorough review. Your feedback will help us provide excellent options for our future travelers. I am happy to hear that you had a great adventure and saw the best of Costa Rica including wildlife and beautiful landscapes with memorable experiences! Seeing turtles nesting and tapirs foraging is a real treasure.
It was our pleasure to work with you to create this opportunity! Thank you ⭐️
Thank you
Holden Ketchum
Serendipity Adventures
A great experience.
Patagonia
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Jan 20 - Jan 29, 2025

Hi Jeff and Dina!!
This absolutely makes my day! I'm so happy to hear that your trip to Patagonia was so seamless and enjoyable.
It was truly a pleasure working with you both, and I'm so happy that everything went smoothly and that you had such a wonderful time exploring that beautiful region. Knowing you enjoyed it so much makes all our work worthwhile.
Thank you so much for your kind words and enjoy this 2025 with more adventures !!
A Really Good Trip
Costa Rica
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Jan 23 - Jan 29, 2025


Thank you for your feedback! We’re glad to hear that, despite some challenges, you enjoyed your trip. We apologize for the delays and the long transfer to Manuel Antonio and will review our scheduling to improve future experiences. It’s great to hear that the Sloth Observation, cooking class, Manuel Antonio hike, and Whitewater Rafting were highlights. We’ll also address your concerns with the La Mariposa Hotel. Thanks for your patience and kind words. We hope to welcome you back soon!
Olga was great! Very knowledgeable and d ple...
England
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Feb 1 - Feb 1, 2025
Olga was great! Very knowledgeable and d pleasant!

Thank you so much for your feedback! I’m delighted to hear that you had a great experience in London with Olga. I’ll be sure to pass along your kind words to her!
Warmly,
Aleksandra
It was very good trip . Saw many places in Ca...
Vietnam
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Jan 15 - Jan 26, 2025

The stay in Ho Chi Minh City was short . Read more

Dear Ravinder,
Thank you for sharing your experience! We're delighted to hear that you enjoyed exploring Cambodia and Vietnam, especially the Angkor temples, Hanoi, and the Ha Long Bay cruise. It’s great to know that the city center walking tours in Hanoi were a highlight for you! We appreciate your feedback about the short stay in Ho Chi Minh City—hopefully, next time, we can help you discover even more of its charm.
Looking forward to welcoming you on another adventure soon!
Best wishes,
Dat
Olga and Roman, tour of London and Windsor castle
England
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Feb 1 - Feb 1, 2025
Roman was an excellent driver, very helpful with getting in and out of the van Read more

Dear Ken & Marilyn,
Thank you so much for your wonderful feedback! I’m delighted to hear that you had such a fantastic experience exploring London and Windsor Castle with Olga and Roman. It’s great to know they made your tour both informative and enjoyable.
I’ll be sure to pass along your kind words—they will truly appreciate them! If there’s anything else I can assist you with, please don’t hesitate to reach out.
Wishing you many more amazing travels!
Best regards,
Aleksandra
KimKim’s planning and support were priceless!
Argentina
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Jan 22 - Feb 1, 2025

Family trip to Australia
Australia
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Aug 15 - Aug 27, 2024

Connie from KimKim helped organize an amazing trip to Australia for my family this past summer. We had a lot of special requests and specific activities we wanted to make sure to include in our 4-state trip. Connie was very patient with us, gave us lots of suggestions and worked closely with us to ensure that every detail was planned perfectly. Me, my husband and two adult children had the time of our lives. This was an amazing, stress-free trip thanks in a large part to our KimKim travel rep.

Dear Melanie and family!
We appreciate your feedback. It was great to hear that you had a wonderful time and made some fantastic memories. Assisting you was a pleasure, and we hope to see you on another one of our fabulous trips at Kimkim.
Best Regards
Connie
What an amazing trip!
Guatemala
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Dec 28 - Jan 5, 2025

Trying to arrange a memorable family trip to include my teen and college kid over the New Year's holiday, I reached out to Kimkim. They took the reins and did us a solid!
First, travel over the holiday is busy; second, it is expensive; third, schedules are tight. Chris at Old Town Adventures was our local arranger and helped manage all of the challenges with grace. Read more

Thank you for taking the time to leave a review Mitra! Our team really enjoying showing your team around our beautiful countries. Hopefully we'll see you again here in the future. Spread the word, the more people know about the beauty of Guatemala and Belize the better!
2023 New Years Trip to Greece
Greece
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Dec 27 - Jan 2, 2023

Highly recommend! Trip of a lifetime.
Brazil
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Jan 17 - Jan 25, 2025

Hello Anita
It was a great pleasure for us to organize your trip and be part of it in some way.
I am fascinated by your detailed and enthusiastic review!
Every feedback is important to us and also to the next travelers who will rely on us to visit Brazil..
so thank you very much for taking the time to leave your travel story.
I wish you and your husband a peaceful return to your routine at home.
warm greetings
Sara
Pura Vida!
Costa Rica
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Jan 21 - Jan 30, 2025
We had a great time in Costa Rica! Despite vague instructions from us (we want a winter getaway - active, fun, and relaxing), Holden was able to put together an itinerary that suited us perfectly. Nancy and Wilman provided operational support, with Wilman checking with us several times during the trip to make sure we were satisfied. All the vendors used (transport, tours, hotels) were prompt, friendly, helpful. Thanks to the entire team at Serendipity Adventures for an awesome trip!

Thank you Sue for taking the time to review your trip to Costa Rica 🇨🇷
I'm glad to hear that everything ran smoothly and you had a great time traveling with our team at Serendipity Adventures ⭐️
Thank you
Holden Ketchum
Serendipity Adventures
Why travelers love kimkim
Customize your trip with the help of a local travel specialist
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Authentic travel experiences
Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.
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Local support during your trip
You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.