Kimkim Trip Reviews

It was absolutly perfect experience from the moment of planning the trip till the last day. Planning, thanks to Olman, was a smooth process and within a week we adjusted all hotels and activities. We travel a lot, but for the first timne all hotels were perfect-good value for money. When in Costarica we were still ocasionally in contact with Olman or local agency and they were very responsive. Once again we would like to thank Olman and Kimkim for fantastic vacations

Hotel Reviews

Arenal Springs Resort

La Fortuna

Gran Hotel Costa Rica, Curio Collection by Hilton

San José

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Visit to Ecotermales Hot Springs

Arenal/La Fortuna

San Jose to Tortuguero - Manatus

Costa Rica

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Anna arranged our trip in a few days! We really didn’t know if we would have time to get a good feel of Peru in 9 days but Anna made it all possible.
Excellent tour recommendations and personalized approach to fit our needs. We traveled with our 15 yo twin boys and the journey was surely unforgettable for us and for them.

Thank you

Hotel Review

Refugio Amazonas Lodge

Puerto Maldonado

Everyone must experience nature this way! This plaice really makes you fell like you are close to something higher than yourself…

Authenticity & Character

Location

Fantastic views

Staff

Attention to detail

Cleanliness & Comfort

Considering you are in the jungle, the lodge is so well kept!

Activity Review

Boat Ride to your Rainforest Lodge at Tambopata National Reserve

Tambopata

Spitting the animals and just taking in the nature

Quality of Experience

Food

Delicious local specialty rice wrapped in green leaf

Guides, Drivers and Staff

Transport

Overall, Michael was very responsive, with a diverse and exciting itinerary, and would use him again!

The company, Chaska Tours, that they used for the actual services in Colombia I would give 3.5 stars. For the money that was paid, I would have expected fewer problems.
1. Driver was not ready for pickup at first airport
2. Wrong and worse hotel during one part of the trip
3. One not so good tour guide and one average one. One excellent one and one good one.
4. Missed a flight bc of traffic (not their fault, but made the rest of the itinerary very difficult)

Let's start by saying that due to Covid restrictions we could not go to Easter Island. But instead our wonderful local specialist Lorena had us travel to the Lakes region, which we would have never thought of it. It was a beautiful part of Chile where we got to tour lakes and towns around them, up to a volcano. It turned out to be even better thanks to Lorena!! We then toured the south, where we were booked in very nice hotels and tours.
My husband and I have been traveling for the past 20 years, mostly on our own, but after this trip and the attention given us by the specialist, we will continue to travel thru an agency!! I would like to specially mention the special treatment we received from our guide in Santiago, Leonides and in Puerto Varas by Joaquin. They treated us like family and gave us a deep introduction to the country and it's customs.

Lorena understood our travel priorities (more outdoor-oriented) and was very helpful in organizing and navigating the Chilean requirements for travel (Mevacuno) and local testing for return to US. The accommodations and internal travel/transfer options were well laid out. Lorena took extra care to accommodate some late changes and was responsive to all our queries and concerns throughout our travel, including making local flight reservations. Would highly recommend her as your travel consultant/organizer. The only recommendation would be for Kimkim to provide more info about local tour providers/contact numbers so we did not have to rely on Lorena as much.

Working with Original travels was a pleasure. They took great care of us from the airport pickup till the drop off a week later.

During the trip planning process, Abdullah was amazingly accommodating to every single one of our needs and requests. We were traveling with an eighteen month old which made things a bit complicated. Abdullah planned everything beautifully, and we had a crib already placed in every room we stayed at. The hotels and riads he picked were great both from hospitality as well as value for money standpoint.

Abdullah catered well to our interests in history, culture and most importantly, the sumptuous Moroccan food. Our itinerary was packed specifically with stuff we were interested in. But most importantly, the personal touch, responsiveness and adeptness at trouble shooting is what set these guys apart. We plan to recommend them to all our friends planning a Morocco trip.

Feysel our driver was with us for the whole week. He was punctual, courteous, knowledgeable and very friendly, especially with our infant son. He always went the extra mile, being a personal shopper, interpreter, local banker and most importantly a friend. He truly made us feel at home, and even though we were with him for just a week, he feels like an old friend.

Our family trip to Barcelona and Madrid was the perfect 10. With the exception of some rainy days everything else was planned perfectly thanks to Bea! From our arrival when customs lines were longer than expected, to one rainy day when we needed some indoor activity ideas, to planning covid tests for our return flight, Bea was available and responded quickly every time we needed her or had questions. It was so reassuring to have someone to ask questions to during our stay--and it removed any anxiety we had about making the most of our time without wasting it on unnecessary google searches! The highlight of the trip was our private tour with Jordi to Montserrat and a Winery where the iconic cava is made. Jordi was informative, and friendly and a joy to spend the day with--and all we had to do was enjoy the spectacular views and countryside! Overall I was blown away by the personal planning I received before and during or trip. I would not hesitate to recommend Bea and Kimkim to friends and will certainly use their service again in the future.

Activity Review

Small-Group Montserrat & Penedès Region Winery Excursion

Barcelona

This was certainly one of the highlights of our trip. Jordi was a spectacular tour guide, friendly, funny, informative and a joy to spend an entire day with. Doing this as a private tour made it the most memorable part of our vacation. Montserrat was breathtaking and so inspirational. The wine tour was informative and entertaining and we left with some amazing cava to enjoy for the remainder of our trip.

Quality of Experience

Bea's suggestions allowed us to vere off the beaten path of typical tourists and show our son some sights he hasn't seen while studying abroad in Barcelona.

Guides, Drivers and Staff

top notch

Transport

clean, comfortable, on time, completely stress free.

Awesome experience. We had the agency book us hotels , tour guides and transportation.Angela was very helpful. All we had to do was show up and she took care of everything. All the tour guides were very pleasant and knowledgeable. Angela was very responsive every time we reached out to her.I would definitely book again with them. Thankyou for a great memorable time in Greece.

Hotel Review

Electra Metropolis

Athens

Great hotel with amazing staff. Awesome view from the rooftop balcony.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Plaka Sunset Walking Tour

Greece

Tour guide was great. So patient with us and very helpful.

Quality of Experience

Guides, Drivers and Staff

Transport

I can't express enough what a great job that Lucas did for us on our amazing trip to Argentina. He planned a great trip for us, specifically tailored for our interests. That was not so easy because my interests and my wife's are not always the same, yet he developed a plan we both loved. Then, when my wife got covid 2 days into a 2 week trip, Lucas was extraordinary. He helped us deal with some of the complicated issues that brought on. Then he managed to help us replan the second week of the trip so (post-quarantine) we were still able to enjoy this beautiful country. And he even managed to get us refunds for last minute cancellations. Just an overall amazing job by him.

Kristy at Kimkim was absolutely a dream to work with. We kept changing plans and she kept working things out for us even when we go on the trip. We had last minute train & bus rides we wanted and with a quick text to Kristy she made all arrangement’s. Kristy kept in touch with us throughout the entire trip & made this trip fabulous. We wanted adventure and she did that as well. Thanks for a wonderful trip to Peru we would recommend Kristy and Kimkim to anyone.

Hotel Review

Costa del Sol Wyndham Lima Airport

Lima

Great location for a late flight in to Peru. Very convenient.

Activity Review

Sky Lodge Adventure

Peru

What a wonderful adventure. I am 58 years old and out of shape. The team at the Sky Lodge were patient and helped me do the via ferratta to the sky lodge where they had a wonderful dinner for us and great accommodations in the pod. Would recommend this to everyone.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Excellent Flexibility and thoughtfulness.

Christos and his team where able to provide an experience that was both flexible, and yet well organized and thoughtful. They accommodate special request for guides in Spanish for all sites. The local guides are amazing and super knowledgeable and willing to share that knowledge with our group.

The accommodations and meal recommendations are also top notch.

Hotel Review

Fedriades Hotel

Delphi

Authenticity & Character

Location

Great location in town- just far enough way from the main noise side.

Staff

Cleanliness & Comfort

Activity Reviews

Private Tour of Delphi

Greece

Penny was AMAZING. She was really willing to answer all of our questions and her enthusiasm for the knowledge of Greek history and culture is contagious and matched the vibes of our group.

Quality of Experience

Guides, Drivers and Staff

Transport

Honey Tasting at a Farm

Olympia

Great explanation of the culture in the are. The meal felt like a great hug from your grandmother.

Quality of Experience

Food

Guides, Drivers and Staff

Our trip was amazing and Mieke was fabulous! We had fabulous experiences that we would not have had without her. I highly recommend allowing her to schedule guides around the cities. The experiences were so much richer!

I had an INCREDIBLE trip to the Galapagos, with major MAJOR thanks to Daniel (and his colleague Alvaro). They took the time to understand me and what I wanted to do (they knew I liked to swim, wanted to see animals, and would be a solo traveler so would need support with logistics, etc) - and then organized an itinerary that solved for all of this. Daniel was always available to help me answer questions and ensure I was set for the next day, and really made me feel welcome. He even left a welcome package for me at the hotel the first night I arrived, with some gifts and a welcome message (and an incredible hand drawing he did himself). My final day I had a 6 hour layover in the airport, so Daniel and Alvaro actually came and picked me up and took me out to dinner as well. I even had an incident where clothes in my suitcase got wet in the rain one day in the Galapagos during transport, and a local person came and picked up my clothes, dried them, and brought them back the next morning. Overall the entire experience was so wonderful, hassle-free, and really nice - I always felt safe, taken care of, and relaxed when it came to thinking about the trip. I had a great time in both Puerto Ayora and Puerto Villamil (Isabel island was really amazing), and also on all the side trips where I benefitted from Daniel's recommendations (e.g., Bartolome Island). The best part is that Daniel made all of this happen on incredibly short notice - I asked to book the trip just one week before I traveled. I'm super SUPER grateful to Daniel, Alvaro, KimKim, and all of the local partner agencies, and I can't wait to meet Daniel and everyone again sometime in Ecuador. Thank you thank you :)

Hotel Review

La Casa de Marita

Puerto Villamil

Really loved this hotel. The staff were INCREDIBLY nice, the food at the restaurant was amazing, and the location right on the beach was perfect to take a swim any time of day. Perhaps the only downside was that the roof had a leak so on a rainy night I had to put a towel on the floor where the roof was leaking, but I think this will be fixed. Overall, really happy to have stayed here.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island

Puerto Ayora

Day trip to Bartolome island was amazing, highly recommend!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trip was wonderfully planned out. A perfect blend of oversight and self-determination.
Joel was there for me every step of the way, when needed, both before and during my trip.

This was my first experience with KimKim travels and I couldn’t be more happy with the service provided. Hakim was wonderful and helped me plan a detailed itinerary to my wants and needs. Communication was wonderful before and during the trip, Hakim was always available to answer any questions we had. From the airport pick up to all the destinations in between and at the end of the trip, the tour was great!
Our most favorite part was getting to Merzouga to our camp, which was more then expected. The staff at the camp were super friendly and the food was amazing! The sunset camel ride was a stunning. Driving through the Atlas Mountains was beautiful. Will be referring KimKim travels to family and friends.
Thanks for making this trip a memorable one!

We did an 18-day private trip with Morocco Immersion for my husband and myself. Hicham was our driver/tour manager. He was very helpful, polite, detailed, punctual, and very easy to get along with. He was an extremely safe driver and he seemed to want to make our trip spectacular from day one. Genuine concern seemed to come from his heart and our well-being and enjoyment really mattered to him.
Sharon at Morocco Immersion did an excellent job planning our trip and Hicham did a wonderful job executing that plan. The plan that was created was flexible enough to change as needed. All of our accommodations were clean and provided the service rating that we selected (some better, some right at star rating). Breakfast and meals that were included in the plan were put together well. We had two minor events during the trip, but the team immediately made things right. We thoroughly adored exploring the country of Morocco!!

Our trip to Greece could not have gone any better! Angela was helpful from beginning to end. She answered all our questions and solved any issues we may have had. She helped us pick tours that would best fit our itinerary. The guides were amazing for every tour and very knowledgeable. The transfers and drivers everywhere were great! The hotels that were chosen were fantastic! Overall a very stress free experience booking with KimKim and Angela!

Thanks
pinky

Hotel Reviews

Perianth Hotel

Athens

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Electra Metropolis

Athens

Services was great and food and drinks were also great. Clean rooms!

Authenticity & Character

Location

Close to all the shops and activities, restaurants.

Staff

Cleanliness & Comfort

Activity Reviews

Cape Sounio & The Athens Riviera Sunset Tour

Greece

Great tour!

Quality of Experience

Guides, Drivers and Staff

Transport

Santorini Traditional Villages winter tour

Greece

This was a fantastic tour we were able to hit all the key places in Santorini! A beautiful island and our guide and driver were great!

Quality of Experience

Guides, Drivers and Staff

We went to great restaurants for food and it was fresh and yummy and authentic!

Transport

Acropolis, Museum & Mythology Tour

Greece

Kelly was amazing and knew so much and answered so many of our questions !

Quality of Experience

Guides, Drivers and Staff

Transport

Plaka Sunset Walking Tour

Greece

Our guides were great!! Very knowledgeable!!

Quality of Experience

Guides, Drivers and Staff

They were great! Knowledgeable and shifted some of the tours based on what we wanted to know more about and also showed us a place for great coffee and desserts.

Transport

Our trip to Iceland was an absolute adventure. We experienced true Icelandic weather with a red storm warning on arrival and the whole range of possible conditions after that. This understandably affected our activities/planned tours but Jenny and the kimkim team did an excellent job communicating with us and updating our trip plan. We received very helpful and quick replies to our questions and felt very well supported throughout our trip. Jenny did a great job spacing out planned tours which made it possible to reschedule things as needed. This also gave us plenty of time to do our own hikes and dive into the Iceland landscape at our pace. I’m extremely glad we used kimkim and know that our experience was better because of the knowledge Jenny brought to our trip plan.

Hotel Review

Magma Hotel

Kirkjubæjarklaustur

We absolutely loved this hotel. The little cabins are more spacious than most hotel rooms. We also got lucky and we’re able to see the northern lights from here!

Tips for future travelers

Food options are limited at this location. There’s one restaurant in town that was excellent though!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Blue Lagoon

Iceland

Overall we didn’t think the blue lagoon was worth the money. There are other smaller geothermal baths that are natural and not as crowded with tourists.

Quality of Experience

Guides, Drivers and Staff

Crystal Blue Ice Cave

Iceland

We loved seeing the ice cave. Our only frustration was with other tourists on the tour who delayed the hike and caused us to spend less time than expected at the location.

Quality of Experience

Guides, Drivers and Staff

Transport

Amazing trip! We enjoyed ourselves so much with the tour. Nada and Kim Kim make it really personal. We learned a lot from the culture and from the country. It was a 10-day tour but with so many activities it felt longer.
I can only recommend Nada and Emad (guide/driver) to anyone who wants to experience the culture and highlights in Jordan.

Best Fausto

Morocco is an amazing country to visit. Wanderlust designed our trip to be packed with fun activities and great accommodation. We were very happy with the itinerary. Their knowledge of the country is fantastic. The local driver and guide that accompanied us the whole time were caring and professional. It was a hassle-free way to travel with 5 kids.

The only reason I gave 4 stars is that I wish the local guides that they outsourced to take us on Medina trips would bring us to fewer demo/shopping experiences. I have been to many big and inexpensive tours in developing countries, where tour guides heavily rely on kickbacks from these shops, which in turn typically charge multiple times more for those run-of-the-mill souvenirs. I understand that this is the eco-system and as long as I knew, I would never bite. I chose "luxury" (and paid that way) when we booked this trip and was hoping for a much more intimate, exclusive and trustworthy experience. We would have appreciated if they asked us "would you like to shop during your visit?" or warned us "if you do shop, it's very common to bargain in this culture", and said something when we started paying some ridiculous prices. When the airline overbooked our flight and we stayed one more day in Casablanca to explored on our own, we found out we paid 5 times more for the Djellaba that we bought in Fes. We also paid about $120 for some spices and soaps, because the "demo" place said they were a "government shop". These tourist traps were not consistent with the "luxury personalized trip" that I signed up for.

Hotel Review

Four Seasons Resort Marrakech

Marrakech

Amazing property!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Agafay Camp and Camel Trek

Agafay

Agafay camp is WONDERFUL! The amenities better than many of the glamp sites we have been to in the US. They also include dinner and breakfast, which are top notched! I couldn't believe we were able to enjoy such great hospitality in the middle of the desert! Camel ride was super fun. The desert is rocky, so pictures are not as nice, but I understand this is not the Sahara.

Quality of Experience

Food

Guides, Drivers and Staff