Kimkim Trip Reviews

4.8
Based on 17,315 ratings
Read 17,315 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Alexandra helped us plan our trip from start ...
England | Apr 3 - Apr 12, 2025

S
Steve F.
Newark, NJ | Reviewed on Apr 21, 2025
Alexandra helped us plan our trip from start to finish, listening to the type of trip we wanted, helping with trains/flights/inns, making recommendations. Very detail oriented and lovely to deal with.
Alexandra was also extremely responsive in a very timely fashion, without exception.
Read more

Alexandra helped us plan our trip from start to finish, listening to the type of trip we wanted, helping with trains/flights/inns, making recommendations. Very detail oriented and lovely to deal with.
Alexandra was also extremely responsive in a very timely fashion, without exception.

Hotel Reviews
Brindleys
Bath

Lovely inn. Great breakfast A bit on the periphery of Bath Center but as a result, very quiet. Adrian, host, was very helpful and gave suggestions including walking tour which was fabulous. Room was basic. Overlooked back which was really no view at all. Room was clean and comfortable, we heard owls.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gwynfryn
Conwy

this inn is wonderful. the breakfast was delicious. the room was spacious, lovely, view of castle and roof tops. I would not want to stay in this room in warm weather as it is on 3rd floor and no A/C. The gulls were loud on the roof tops and their screams were actually welcome. the area was so beautiful, we wanted to get up early and get going. old building with steep stairs not good for anyone with joint issues. the staff was lovely, friendly, helpful. the restaurant (chapel area for breakfast) amazing with organ, lovely wood, everything just beautiful. very convenient to train station.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Minster Walk Guest House
York

Location was great. Walkable to pretty much everything-- Cathedral, Shambles, Jorvik museum, gardens. The living area was very old and comfortable The pub next door was great and friendly. The staff/host also very kindly and friendly. Breakfast was good. My only issue was the tight quarters of our room. The room was clean, old, bed very comfy...just a bit tight and difficult to move around. would I take a bigger room and give up the location? No.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Grafton Arms Pub & Rooms
London

We only stayed one night. Hostess was fabulous in that she checked us right in, which allowed us to take a much needed nap after flying through the night. The room was clean, well appointed. Only issue is that building is very old with steep stairs and any older person with ortho issues may not find it feasible. Notably, the hostess lugged my 35 lb suitcase up the stairs like it was a pillow.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Cotswolds Experience from Bath, full day
Cotswolds Experience from Bath, full day
Bath

Kevin was a great tour guide. loved the stops overall beautiful scenery

Quality of Experience
Guides, Drivers and Staff
Transport
Thermae Spa's rooftop pool
Thermae Spa's rooftop pool
England

didn't go. unfortunately too tired after long day of travel

Moors, Whitby & The Yorkshire Steam Railway Day Trip from York
Moors, Whitby & The Yorkshire Steam Railway Day Trip from York
York

unfortunately, we did not go we chose to further explore York

Full-Day Yorkshire Dales Tour from York
Full-Day Yorkshire Dales Tour from York
York

this tour was very nice the tour guide very knowledgable lovely views my only suggestion is that the driving be decreased and the tour stops longer than 20 minutes. I would have loved to spend more time in Grassington. I could have done without the Wallace and Grommet cheese place

Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Apr 25, 2025

Hi Steve,

Thank you so much for your incredible feedback! Your kind words truly mean a lot and will definitely help guide me in the future.

I'm so happy to know that you and Sherrie had such a great time in the UK, and I hope the trip becomes one of your most cherished memories. It was a real pleasure working with you both from start to finish, and I sincerely hope we’ll have the opportunity to plan another wonderful adventure together sometime down the road!

Warmest wishes,
Aleksandra

Iceland Road Trip
Iceland | Apr 12 - Apr 20, 2025

SJ
SJ T.
United Kingdom | Reviewed on Apr 21, 2025

We had Adam plan a road trip for my family and me across Iceland, and it was a fantastic experience from start to finish. The trip was thoughtfully planned and captured all the key highlights of the country — from dramatic waterfalls and black sand beaches to geothermal hot springs and charming small towns. Every detail was taken care of, making the journey smooth and stress-free. Adam clearly knows Iceland well and tailored the itinerary to suit our interests perfectly. Highly recommend!

Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Apr 21, 2025

Thank you SJ! I’m glad you liked the way we prepared your itinerary. Thank you as well for trusting Kimkim once again.

Safe travels!

We spent 9 days in Morocco and the itinerary ...
Morocco | Apr 9 - Apr 17, 2025

I
Iryna N.
Chicago, IL | Reviewed on Apr 21, 2025
We spent 9 days in Morocco and the itinerary was planned superbly. I am so happy we chose Kimkim for this trip - would not only use them in the future but will also recommend them to friends and family. Our local guide Ayoub was incredible - super knowledgeable, friendly, and kind. He was amazing with our 10 year old son - they became quick friends on the trip. We always felt very safe and taken care of. Our guide in Fez (Sharif) was also great - took us to see all the major highlights and... Read more

We spent 9 days in Morocco and the itinerary was planned superbly. I am so happy we chose Kimkim for this trip - would not only use them in the future but will also recommend them to friends and family. Our local guide Ayoub was incredible - super knowledgeable, friendly, and kind. He was amazing with our 10 year old son - they became quick friends on the trip. We always felt very safe and taken care of. Our guide in Fez (Sharif) was also great - took us to see all the major highlights and just gave us an over-all fun experience.

A couple of very minor things - when we stayed in the oasis overnight, the guide there could have been a little bit better. It sounds like it's still a developing travel destination, but it would be super helpful to have a guide who spoke better English. There was a bit of a communication/understanding barrier, but again, just a small nit pick.

Food tour of Marrakech was definitely one of the highlights - would highly recommend it as part of any itinerary.

Thank you Ali, Said and the whole Kimkim team and guides for an unforgettable experience.

Hotel Reviews
Riad al Rimal
Marrakech

Lovely - super friendly, clean. Room was a little small, but we did have a private terrace, which was very lovely. The hammam was great as well - they even did it for our kid and he was in 7th heaven - much needed for all of us as this was the stay at the end of the trip. 10/10 would recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou

Hotel is really really pretty. Room was ok - a little dark, but pretty spacious. TINY safe ... almost makes no sense to even have one, you cant actually fit anything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orient Desert Camp
Merzouga

Gorgeous location, superb tent, great food, very friendly staff. the ONLY little thing - would be nice if the guide spoke slightly more English - there was a bit of communication gap. Otherwise, super fun experience in the desert.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

Beautiful hotel, but our actually room was not so great - it had a musky/stuffy smell, was a little run down and dark. Air conditioning did not work - they did try to fix it or move us (alternatively) but we only had one more night there and it did not make much sense to move.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

Lovely Dar - clean and spacious room, great water pressure, friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Family Visit to the Majorelle Gardens
Family Visit to the Majorelle Gardens
Marrakesh

Would skip - SO many tourist, hard to really see anything.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Apr 22, 2025
Hi Iryna, Thank you so much for your kind words and detailed feedback. We’re glad to hear you had a wonderful experience in Morocco and that the itinerary, guides, and overall journey met your expectations. Regarding the hotels, your honest impressions are incredibly helpful. We’ll pass your notes along to each property and work closely with our partners to make sure future stays are even more comfortable. We're especially grateful for the specifics about the room conditions and amenities,... Read more

Hi Iryna,

Thank you so much for your kind words and detailed feedback. We’re glad to hear you had a wonderful experience in Morocco and that the itinerary, guides, and overall journey met your expectations.

Regarding the hotels, your honest impressions are incredibly helpful. We’ll pass your notes along to each property and work closely with our partners to make sure future stays are even more comfortable. We're especially grateful for the specifics about the room conditions and amenities, it helps us tailor future recommendations with more precision.

We’re glad the Marrakech food tour was a highlight and that your stay, particularly at the desert camp and Riad al Rimal, was memorable.

Thank you again for choosing Kimkim and for recommending us. It was a pleasure planning your trip.

Warm regards,
Ali

Excellent overall experience both with regard...
Galapagos Islands | Apr 8 - Apr 15, 2025

Ram
Ram K.
Atlanta, GA | Reviewed on Apr 21, 2025
Excellent overall experience both with regard to communication with the KimKim team and meeting of expectations. The guides were both very knowledgable and enthusiastic, dedicated and pleasant. Read more

Excellent overall experience both with regard to communication with the KimKim team and meeting of expectations. The guides were both very knowledgable and enthusiastic, dedicated and pleasant.

Hotel Reviews
Hotel Volcano
Puerto Villamil

Great location, courteous staff. Clean, and very pleasant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plaza Luna Suites
Puerto Ayora

Excellent service, lovely management, great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Guides, Drivers and Staff
Transport
Hiking Sierra Negra Volcano
Hiking Sierra Negra Volcano
Galapagos Islands

Tough hike, 16 km. Need to be in very good shape. Wish it were a loop rather than a back and forth, same trek.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking & Snorkeling at Las Tintoreras
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands

Waves were strong and visibility suboptimal

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Apr 30, 2025

Hi Ram,

It’s wonderful to hear that you and your son had an amazing time visiting Santa Cruz and Isabela Islands, and that you discovered some beautiful spots that will stay with you.

Thank you so much for your kind words; I’ll share them with the whole team, and we hope to see you back in our country soon!

Wishing you all the best,
Paul

Seamless Adventures
Vietnam | Apr 10 - Apr 19, 2025

Christine
Christine N.
San Jose, CA | Reviewed on Apr 21, 2025
The entire process from the very first phone call to our final transport to the airport was seamless. Hien was a great communicator and listened to what we wanted for this trip --- it was paced out well with lots of activities and down time for us to enjoy. Hien followed up with quick responses and checked-in. All of our stops had something memorable: the food tour in Hanoi, gorgeous views of Halong Bay, Motor bike riding and custom tailors in Hoi An, to the historical and vibrant city of... Read more

The entire process from the very first phone call to our final transport to the airport was seamless. Hien was a great communicator and listened to what we wanted for this trip --- it was paced out well with lots of activities and down time for us to enjoy. Hien followed up with quick responses and checked-in. All of our stops had something memorable: the food tour in Hanoi, gorgeous views of Halong Bay, Motor bike riding and custom tailors in Hoi An, to the historical and vibrant city of Ho Chi Minh. We enjoyed all the hotels and breakfasts, starting each morning off well. The guides were well versed, knowledgeable and accomodating -- KC in Hanoi, Mr. Phat in Saigon and Cat with Vespa Wanderers to round out our 10 day adventure in Vietnam.

We look forward to visiting Vietnam and look forward to using Realistic Asia again in future trips.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Apr 24, 2025

Dear Christine,

Thank you so much for your wonderful review !

We are very thrilled to hear that you enjoyed your holiday in Vietnam with your friend. It’s my great honor to help you plan a journey through Vietnam and it turned out to be a unforgettable experience.

l be sure to pass along your kind words to KC, Mr. Phat, and Cat — they’ll be so pleased to hear they helped make your trip memorable!

We’re very grateful for customers like you and hope to see you again!

With my best regards,
Hien

We had a private guide, Cairan, in Berlin fo...
Germany | Apr 13 - Apr 19, 2025

Jeffrey
Jeffrey B.
Boston, MA | Reviewed on Apr 21, 2025
We had a private guide, Cairan, in Berlin for 2 tours:
The Berlin Wall & Cold War
The Third Reich
Cairan had extensive knowledge & understanding of history, great presentation & was fantastic relating with our 14 yo Grandson who was with us.
Our tour to Dachau was a small group tour. The guide .was excellent (don't remember his name but he was American & played the trumpet). He delivered the information with compassion. Our tour in Nuremberg of the old City & Nazi... Read more

We had a private guide, Cairan, in Berlin for 2 tours:
The Berlin Wall & Cold War
The Third Reich
Cairan had extensive knowledge & understanding of history, great presentation & was fantastic relating with our 14 yo Grandson who was with us.

Our tour to Dachau was a small group tour. The guide .was excellent (don't remember his name but he was American & played the trumpet). He delivered the information with compassion.

Our tour in Nuremberg of the old City & Nazi Rally Grounds was good. We were disappointed, however, because we very much wanted to see the courthouse where the trials were held, & it turned out not to be on our tour as we had expected.

Hotel Review
Scandic Berlin Potsdamer Platz
Berlin

Hotel had great location, friendly helpful desk staff, able to check in on arrival in morning after flight from US (for extra charge). Excellent breakfast. Room was clean comfortable & pleasant.

Authenticity & Character
Location
Able to walk to everything we wanted.
Staff
They were helpful & friendly. All spoke English.
Cleanliness & Comfort
Beds comfortable, decor pleasant.
Activity Reviews
Private Berlin World War II Tour: History and Downfall of the Third Reich
Private Berlin World War II Tour: History and Downfall of the Third Reich
Berlin

Appreciate learning about efforts Germany has made to insure nothing like this could happen again. Our guide had extensive knowledge and understanding of history.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Nuremberg's Old Town & Nazi Rally Grounds
Visit Nuremberg's Old Town & Nazi Rally Grounds
Nuremberg

The tour was 4 hrs, not 6 hrs. Unfortunately, the courthouse where the trials were held was not part of the tour as we had expected.

Quality of Experience
Guides, Drivers and Staff
Transport
We went on an ICE train from Nuremberg to Bsrlin after the tour. I was amazing ! 300kph!
Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich

Subject was difficult and painful. Tour was respectful.

Quality of Experience
Nothing further than what has been said
Guides, Drivers and Staff
Transport
The Cold War and behind the Wall
The Cold War and behind the Wall
Berlin
Quality of Experience
Seeing history where it happened
Guides, Drivers and Staff
Very knowledgeable
Transport
On time with a smile
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Apr 22, 2025

Guten tag Jeffrey,

Thank you so much for your review, it was a pleasure to organize your trip with your grandson!
Amazing pics by the way :)

I note carefully all your remarks, it will help us to improve our services.

Have a lovely Spring Season, and maybe see you soon in France or Switzerland?

Best,
Valentine

Justine was a delight to work with. Her exper...
England | Apr 12 - Apr 19, 2025

K
Krystle C.
Bayville, NJ | Reviewed on Apr 21, 2025

Justine was a delight to work with. Her expertise on London, Scotland, and York created a wonderful and memorable trip for my family of five. Having her and her team on call whenever we had questions while traveling was a plus! We felt safe knowing that we would have an answer right away.

Thanks for organizing our trip.. I will be in touch when we are ready to visit France 😊

Local specialist: Justine Stewart

I travelled to Morocco with my 2 kids, ages 1...
Morocco | Apr 12 - Apr 20, 2025

P
Pratikshya P.
Newark, NJ | Reviewed on Apr 21, 2025
I travelled to Morocco with my 2 kids, ages 11 and 14, from April 12-20, 2025. We have an amazing, magical time!
The trip was planned perfectly- we have a good mix of sights, learning crafts, visiting women's cooperatives and relaxing. Our driver, Oussama, took care of us the entire time. I didn't have to worry about the timings, how to get places because he was on top of it. This let me enjoy the trip with my kids instead of stressing over timetables and calling guides.
One day, my...
Read more

I travelled to Morocco with my 2 kids, ages 11 and 14, from April 12-20, 2025. We have an amazing, magical time!
The trip was planned perfectly- we have a good mix of sights, learning crafts, visiting women's cooperatives and relaxing. Our driver, Oussama, took care of us the entire time. I didn't have to worry about the timings, how to get places because he was on top of it. This let me enjoy the trip with my kids instead of stressing over timetables and calling guides.
One day, my daughter was pretty sick on our way to the Sahara dessert where we were to stay the night. Oussama elected to stay in a tent, in the dessert also, in case my daughter got worse and needed help.
Our guides were also fabulous. Sharef, in Fes, was patient and full of knowledge. We were passing a veterinary clinic set up for the working animals in Fes. I asked to stop by there. He said sure and we spent an hour there learning about their mission and learned the head vet went to the same school I did!
A cooking class was set up for us in someone's home- this was my son's favorite experience.
The hotels we stayed in were perfect.
I would definitely contact KimKim again to help me book another trip as we had local guides, met locals, were invited into their homes and were taken care of.

I am the 11 year old. The things I loved were when sharef took us to the medina in fes, he let us go into any place we wanted to. Also he took us to the best restaurants, an even took us to a place where they show you carpets. I also loved the old city in fes because all of the houses were beautiful. Also our amazing driver Oussama he took us everywhere and he took us to get lunch at places everywhere. Also he is one of the nicest drivers I have ever met. Thank you everyone.

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Apr 22, 2025
Hello Pratikshya, Thank you so much for sharing your lovely experience in Morocco with your children! We’re over the moon to hear your family adventure was both “amazing” and “magical.” We’ll be sure to pass along your lovely message to Oussama, he’ll be so happy to know he helped make your trip smooth and stress-free, especially during that moment when your daughter wasn’t feeling well. It’s fantastic to know that Sharef made your time in Fes even more memorable, and we’re so happy your... Read more

Hello Pratikshya,

Thank you so much for sharing your lovely experience in Morocco with your children! We’re over the moon to hear your family adventure was both “amazing” and “magical.” We’ll be sure to pass along your lovely message to Oussama, he’ll be so happy to know he helped make your trip smooth and stress-free, especially during that moment when your daughter wasn’t feeling well.

It’s fantastic to know that Sharef made your time in Fes even more memorable, and we’re so happy your son enjoyed the cooking class, such a fun (and delicious!) way to connect with Moroccan culture.

We truly appreciate you taking the time to share your journey with us. Whenever you feel ready for another adventure, we look forward to welcoming you back! Wishing you safe travels, and we hope our paths cross again soon.

Warm regards,
Hamza

Eleanor helped plan a trip to Japan for me (s...
Japan | Mar 28 - Apr 7, 2025

Victoria
Victoria B.
Los Angeles, CA | Reviewed on Apr 21, 2025
Eleanor helped plan a trip to Japan for me (senior citizen) and my adult son. We said we are interested in art and food, and Eleanor suggested some activities that fit our interests. The Zentis hotel in Osaka was lovely and in a very good location. Our guide, Yuki, was knowledgeable and kind. She showed us how to use the public transportation, which was very helpful. We enjoyed the cooking class and the foodie tour and the day at Meiji Castle and Kobe. Our trip was planned to fit with my... Read more

Eleanor helped plan a trip to Japan for me (senior citizen) and my adult son. We said we are interested in art and food, and Eleanor suggested some activities that fit our interests. The Zentis hotel in Osaka was lovely and in a very good location. Our guide, Yuki, was knowledgeable and kind. She showed us how to use the public transportation, which was very helpful. We enjoyed the cooking class and the foodie tour and the day at Meiji Castle and Kobe. Our trip was planned to fit with my son's work schedule, but it turned out that we arrived one day after the start of cherry blossom season, very beautiful but also very crowded. Our Kyoto guide, Mr. Tanaka, is a Kyoto native, very knowledgeable and professorial. In addition to showing us some of the famous tourist sites, he suggested great, typically Japanese restaurants for lunch. The one negative thing for me was our hotel in Kyoto. It is a very busy tourist hotel, which could have been in any city in the world.

Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Apr 22, 2025

Hi Victoria,

I'm glad that you & Mike liked most of the experiences and accommodations for this trip :). Your detailed feedback is a great help in improving all future trips. I will reply to your compliments to Yuki and Tanaka, and they will surely be happy and proud! For the Kyoto hotel, we will replace it for any travelers with similar preferences. Great appreciation for all the authentic comments and suggestions!

Have a nice day,
Eleanor

Francesco put together an amazing itinerary f...
Italy | Apr 2 - Apr 16, 2025

M
Marlyn C.
Boston, MA | Reviewed on Apr 21, 2025
Francesco put together an amazing itinerary for us based on what we wanted our trip to look like. He thought of everything from hotels, tours, transfers to different locations. The hotels were all smaller, more personal hotels with very attentive and friendly staff. We loved each one for the authenticity and old Italy feel. The hotels were centrally located with easy access to restaurants, tour meeting spots and other interesting sites. The tours were small in numbers and the guides were very... Read more

Francesco put together an amazing itinerary for us based on what we wanted our trip to look like. He thought of everything from hotels, tours, transfers to different locations. The hotels were all smaller, more personal hotels with very attentive and friendly staff. We loved each one for the authenticity and old Italy feel. The hotels were centrally located with easy access to restaurants, tour meeting spots and other interesting sites. The tours were small in numbers and the guides were very fun and informative. We never felt rushed or hurried! All of our transportation needs were met with comfortable cars, pleasant and helpful drivers. The 2 times they were running late due to unforeseen traffic issues we were notified of the slight delays. Our vacation to Italy was everything we had hoped for and so much more. Working with Francesco, and Luca, who was available when Francesco was not, was the best decision in planning this vacation. They were easily accessible if I had a question and got right back to me if I reached out! For our 1st trip to Italy, not knowing the language or the culture this 16 day adventure was about as stressful free as it could possibly have been. Thank you Francesco, Luca, and KimKim for an unforgettable memory we will cherish forever.

Hotel Reviews
Hotel Zi Teresa
Sorrento

Loved the decor. Very comfortable and spacious rooms

Authenticity & Character
Location
Again, central to much of what we wanted to see
Staff
Front desk staff were always friendly and helpful
Cleanliness & Comfort
La Ciliegina Lifestyle Hotel
Naples

When we arrived, they wished my husband happy birthday and brought us complimentary drinks up on the roof terrace! Gave wonderful tips for places to eat for dinner. Of course there were more than enough options and we absolutely loved the places they recommended

Authenticity & Character
Each hotel was very unique and different. We loved them all!
Location
Central to so many site and easy to find our way back
Staff
Cleanliness & Comfort
Hotel Trevi Rome
Rome

Hotel has rooms in several nearby buildings, very old Italy feel. The most comfortable beds, updates baths, old beautiful buildings

Authenticity & Character
Loved the old buildings while room itself was updated for comfort and convenience
Location
Right in the heart of Trevi Fountain area, lots of food, shops, to pick from right out your door
Staff
So great and helpful
Cleanliness & Comfort
Mediterranean Boutique Hotel

We had the best room in the whole hotel on the 3 rd floor overlooking the beach with balconies on either side of the room. Always a sunny spot with views of sunset and sunrise as well as Mt Stromboli in the distance.

Authenticity & Character
Lovely spacious balconies, nice pool area, beautiful walkways to beach level
Location
Overlooking the beach, easy walking distance to center of town with lots of shops and restaurants
Staff
Very friendly and helpful
Cleanliness & Comfort
Activity Reviews
Day at leisure in Sorrento
Day at leisure in Sorrento
Sorrento

Decided to plan our own walking tour on our last day in Sorrento. I did a google search, mapped out a route and we set off. Loved strolling around the city, finding lots of hidden gems, ended up at the marina for lunch. It was a perfect day and the perfect way to end our stay in Sorrento as we had planned tours on all the other days.

Quality of Experience
Guides, Drivers and Staff
Transport
Took a taxi back to hotel as we have not walked as much as we did these 2 weeks! Exhausted every day but wouldn’t have missed these experiences for anything!❤️
Pompeii  Excavations half-day Tour
Pompeii Excavations half-day Tour
Italy

Had a small tour group with a fabulous guide. Francesco was very knowledgeable, shared lots of interesting tidbits, was interesting, fun, and we were awed by the whole experience

Quality of Experience
Guides, Drivers and Staff
Transport
Amalfi coast discovery tour with Positano, Amalfi, and Ravello
Amalfi coast discovery tour with Positano, Amalfi, and Ravello
Italy

Stunning views from bus ride along Amalfi Coast and from Amalfi to Ravello, and on the ferry from Positano to Amalfi. As well as the ride back to Sorrento thru the mountains!

Quality of Experience
Perfect amount of time in each city to see and experience each one
Guides, Drivers and Staff
Transport
Capri and the Sorrentine Peninsula by boat
Capri and the Sorrentine Peninsula by boat
Italy

Loved this boat ride to Capri! Great guides and boat captain, loved the tour, explanations, and the whole experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Naples Walking Tour With Underground Ruins
Naples Walking Tour With Underground Ruins
Italy

Great guide,Tittie, it was just two of us with her so she totally paced the tour to our needs. Learned so much from her and had a ball!

Quality of Experience
Guides, Drivers and Staff
Transport
Meeting spot at park in front of hotel!
Vatican & Sistine Chapel - Small Group Tour
Vatican & Sistine Chapel - Small Group Tour
Rome

Totally worth the time and walking. Loved this!

Quality of Experience
Guides, Drivers and Staff
Transport
Better at finding the meeting spot the second try
Colosseum, Roman Forums and Palatine Hill
Colosseum, Roman Forums and Palatine Hill
Rome

It was an amazing tour so glad we did this

Quality of Experience
Guides, Drivers and Staff
Transport
We got lost looking for the metro and ended up walking all the way to the tour meeting place. Totally our fault in confusing GPS guide. Luckily we had given ourselves more than enough time and enjoyed lots of wonderful sites along the way
Pizza cooking class in Naples
Pizza cooking class in Naples
Naples

The one tour that didn’t happen. Went to the location, was told location changed. Went to new location, was told it was back at the original location. We went to dinner elsewhere and gave up. I alerted KimKim to this so they would know of the problem and hopefully not use this class again, they refunded our payment.

Local specialist: Francesco Ferraiuolo
Francesco
Francesco Ferraiuolo
Local specialist in Rome | Replied on Apr 22, 2025
Buongiorno Marlyn, Ciao John 🤗 Reading your kind words truly made our day — thank you so much for taking the time to share your experience! It was a real pleasure helping you plan this special adventure, and I’m so glad to hear that everything came together just the way you had hoped. We always aim to create authentic, thoughtful experiences that reflect what’s most important to you, so it means a lot to hear that you enjoyed the charm of the hotels, the ease of the logistics, and the... Read more

Buongiorno Marlyn, Ciao John 🤗

Reading your kind words truly made our day — thank you so much for taking the time to share your experience! It was a real pleasure helping you plan this special adventure, and I’m so glad to hear that everything came together just the way you had hoped.

We always aim to create authentic, thoughtful experiences that reflect what’s most important to you, so it means a lot to hear that you enjoyed the charm of the hotels, the ease of the logistics, and the warmth of our guides and drivers. We’re especially happy that you felt supported and stress-free throughout — that’s exactly the experience we hope every traveler can have!

I was so honored to be part of this journey with you, and we’re so grateful you chose to trust us with your first trip to Italy. We’ll be here whenever you’re ready for your second!

Warmest regards,
Francesco 😎

KimKim made our vacation effortless.
Greece | Apr 4 - Apr 12, 2025

C
Camille B.
Seattle, WA | Reviewed on Apr 21, 2025
We worked with Siena and Lea on planning and booking this trip. Both of them were great. Lea was especially helpful and patient during the trip itself as adjustments needed to be made. We would recommend working with KimKim, and have already made referrals because they were so helpful. Read more

We worked with Siena and Lea on planning and booking this trip. Both of them were great. Lea was especially helpful and patient during the trip itself as adjustments needed to be made. We would recommend working with KimKim, and have already made referrals because they were so helpful.

Hotel Review
The Foundry Suites
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Sailing Trip to Balos Beach & Gramvousa Island
Private Sailing Trip to Balos Beach & Gramvousa Island
Chania
Quality of Experience
Guides, Drivers and Staff
Transport
Apokoronas Unseen Routes
Apokoronas Unseen Routes
Chania
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Knossos Palace Experience
Knossos Palace Experience
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling Adventure in Crete
Snorkeling Adventure in Crete
Archanes
Quality of Experience
Guides, Drivers and Staff
Transport
Ancient Athens Acropolis and Mythology Walk
Ancient Athens Acropolis and Mythology Walk
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Morning or Evening Sea Kayaking to Temple of Poseidon
Morning or Evening Sea Kayaking to Temple of Poseidon
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
It was a very long drive from Athens to Sounio.
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Apr 23, 2025

Camille! Thank you so much for the kind words and the detailed feedback - it's extremely valuable! It was such a joy working with you on this trip, and I’m so glad Lea could support you on the ground when adjustments came up. She is the best!! I'm happy you had a great first experience with kimkim—and truly grateful for the referrals! It means a lot. I’d love to help you plan another adventure whenever the travel bug bites again! ✈️🇬🇷

Unforgettable trip for our family!
Iceland | Apr 13 - Apr 20, 2025

D
dawn m.
Newark, NJ | Reviewed on Apr 21, 2025

Eric planned an unforgettable trip for our family! It was the exact pace we needed plus hitting all the must see spots and more! His trip details and notes and quick links for daily driving plans and food options made planning our days exploring and driving the countryside seamless. He and his team helped during the trip to reschedule a whale watching tour due to weather and were so responsive. We had a trip of a lifetime. Thank you Eric !

Local specialist: Èric D

We worked with KimKim on our recent travel to...
Egypt | Apr 3 - Apr 10, 2025

David
David J.
Ashburn, VA | Reviewed on Apr 21, 2025
We worked with KimKim on our recent travel to Egypt. They made the process seamless and easy. Sun Pyramid Tours in Egypt was amazing. Our Tour Consultant wa Habiba. She made all of the arrangements. Her communication was detailed and made it easy. Sun Pyramid Tours and the entire team made it such an amazing experience from the tour guides to the accommodations the sights and the people of Egypt, it was the trip of a lifetime. Highly recommend KimKim and Sun Pyramid Tours. Read more

We worked with KimKim on our recent travel to Egypt. They made the process seamless and easy. Sun Pyramid Tours in Egypt was amazing. Our Tour Consultant wa Habiba. She made all of the arrangements. Her communication was detailed and made it easy. Sun Pyramid Tours and the entire team made it such an amazing experience from the tour guides to the accommodations the sights and the people of Egypt, it was the trip of a lifetime. Highly recommend KimKim and Sun Pyramid Tours.

Hotel Reviews
Steigenberger Regency Nile Cruise
Aswan

I cannot say enough about our experience. From day one it was amazing. The accommodations were 1st class and both the Managment team and staff were exceptional. Friendly and professional they made the total experience world class.

Authenticity & Character
The Staff
Staff
One of the best. They made the experience unforgettable
Cleanliness & Comfort
5 Star
Marriott Mena House
Giza, Cairo

Absolutely the best experience and location

Authenticity & Character
Location
Best view ever
Staff
Cleanliness & Comfort
Activity Reviews
kom Ombo, and esnaTemples
kom Ombo, and esnaTemples
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Aswan full day tour
Aswan full day tour
Aswan
Quality of Experience
K
Guides, Drivers and Staff
Transport
Pyramids, Egyptian Museum, Old Cairo & Bazaar
Pyramids, Egyptian Museum, Old Cairo & Bazaar
Cairo

Can’t miss.

Quality of Experience
Food
Guides, Drivers and Staff
Our guide Mac was amazing. His knowledge and insight added to the experience
Transport
Luxor East Bank
Luxor East Bank
Luxor
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Abu Simbel Temple
Abu Simbel Temple
Aswan

Once in a lifetime experience. Worth the drive.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Luxor West Bank with  Tomb of King Tutankhamun
Luxor West Bank with Tomb of King Tutankhamun
Luxor

This is a must see. Unbelievable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Apr 21, 2025

Hello David,
Thank you for your kind words, I am really delighted that you enjoyed your trip with us. We will be waiting for your next trip to make it more special and unique for you.
Best Regards from Egypt,
Habiba

Wow, my family and I had an amazing trip than...
Egypt | Apr 10 - Apr 18, 2025

Patrice
Patrice D.
France | Reviewed on Apr 21, 2025
Wow, my family and I had an amazing trip thanks to KimKim, Egypt Promotion, Ibrahim and Amr. There is no way I could have planned and arranged this trip on my own. Our experience was seamless from start to finish, all we had to do was show up, relax and enjoy. Aladdin and the other handlers did a great job getting us to and from the airports to our transportation vehicles. Thank you! Our tour guide, Mustafa, in Cairo was informative and attentive to our needs. On to the best part... the Nile... Read more

Wow, my family and I had an amazing trip thanks to KimKim, Egypt Promotion, Ibrahim and Amr. There is no way I could have planned and arranged this trip on my own. Our experience was seamless from start to finish, all we had to do was show up, relax and enjoy. Aladdin and the other handlers did a great job getting us to and from the airports to our transportation vehicles. Thank you! Our tour guide, Mustafa, in Cairo was informative and attentive to our needs. On to the best part... the Nile River Cruise on the Dahabiya: Iris. OMG! Highly recommend! That was absolutely the best mode of transportation from Luxor to Aswan and the most memorable. Not just because it was an amazing boat but the staff was exceptional. They were super friendly, attentive and the FOOD... delicious! Thank you, Ehad, Fouad, Ahmed, Khalid, Zeyad, Hisham and Tarek for the smiles that greeted us on board, to the towel art that awaited on our beds, and again the delicious food. lol My kids said this was their favorite trip by far. Lastly, Ahmed was our tour guide that accompanied us through our trip to upper Egypt. He was very informative, spoke great English, funny and by our last day felt more like a friend than a guide. We learned so much. Thanks for sharing your country with us. I will definitely use KimKim again.

Activity Reviews
Visit Abu Simbel temple and Aswan
Visit Abu Simbel temple and Aswan
Aswan

Most impressive of them all.

Hot Air Balloon - Visit Valley of the Kings - Hatshepsut temple - Sail to Edfu
Hot Air Balloon - Visit Valley of the Kings - Hatshepsut temple - Sail to Edfu
Luxor

Loved valley of the Kings. Unfortunately we weren't able to do the Hot Air Balloon ride because of the wind.

Visit Karnak Temple and Luxor temple
Visit Karnak Temple and Luxor temple
Egypt

Beautiful! Whenever I see the Obelisk in Place de Concorde, I will think of the Luxor temple. The Karnak Temple is impressive

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day tour to visit Pyramids, Sphinx, Camel ride, Old Egyptian Museum & GEM
Day tour to visit Pyramids, Sphinx, Camel ride, Old Egyptian Museum & GEM
Cairo

Day tour was great. We accomplished a lot in a day. Grand museum was fantastically staged. Wish we had more time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ibrahim Elaref

The overall experience of Morocco was excepti...
Morocco | Apr 3 - Apr 13, 2025

Doctor
Doctor S.
France | Reviewed on Apr 21, 2025
The overall experience of Morocco was exceptional and far beyond our expectations. The scenic beauty, the hospitality and Moroccan food was something we enjoyed to the utmost.
Our local driver cum guide Suffiane was an amazing person, who was always extremely helpful and guided us in best possible manner.
The other driver Osama, who remained with us for last couple of days of our tour, was also very supportive and helpful.
We look forward to coming back to Morocco with our kids.
The...
Read more

The overall experience of Morocco was exceptional and far beyond our expectations. The scenic beauty, the hospitality and Moroccan food was something we enjoyed to the utmost.
Our local driver cum guide Suffiane was an amazing person, who was always extremely helpful and guided us in best possible manner.
The other driver Osama, who remained with us for last couple of days of our tour, was also very supportive and helpful.
We look forward to coming back to Morocco with our kids.
The Kimkim team lead by Abdellah extended every possible help in arranging our trip and ultimately we had the most amazing tour of our lives.

Hotel Review
Riad Elegancia
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Apr 21, 2025

Hi Doctor,

Thank you for your wonderful review. We are delighted to hear that your experience in Morocco surpassed your expectations. It’s wonderful to know that you enjoyed the scenic beauty, hospitality, and the authentic Moroccan cuisine.

We are also pleased to hear that Suffiane and Ousama provided excellent service throughout your journey, ensuring that your tour was both smooth and memorable.

We look forward to welcoming you and your family back to Morocco for another exceptional experience. Thank you again for choosing us to organize your trip.

Best,
Abdel

Habiba was not initially my first choice. And...
Egypt | Apr 12 - Apr 20, 2025

Andrew
Andrew S.
United Kingdom | Reviewed on Apr 21, 2025
Habiba was not initially my first choice. And not the cheapest. But she was proactive, and she was highly communicative, and kept adjusting the programme to my liking. The tour was perfect. Granted, one needs to understand that 4/5-star in Egypt is not the same as one would expect elsewhere. But overall the experience was great. The quality of the tour guides was impeccable, especially Hani Arabi in Luxor/Aswam and Sayeb in Cairo. Hani was quite unique. Professional and understanding. Overall... Read more

Habiba was not initially my first choice. And not the cheapest. But she was proactive, and she was highly communicative, and kept adjusting the programme to my liking. The tour was perfect. Granted, one needs to understand that 4/5-star in Egypt is not the same as one would expect elsewhere. But overall the experience was great. The quality of the tour guides was impeccable, especially Hani Arabi in Luxor/Aswam and Sayeb in Cairo. Hani was quite unique. Professional and understanding. Overall it was a fabulous trip. Thank you Habiba for being there behind the chat 24/7 to help me during the trip.

Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Apr 21, 2025

Hello Andrew,
Thanks for your kind words. I am delighted that you enjoyed your time with us, and we will wait for your next trip to make it unique for your beautiful family.
Best Regards,
Habiba

Hakim planned our trip very well. Just a slig...
Morocco | Apr 5 - Apr 14, 2025

R
rajeev r.
Ashburn, VA | Reviewed on Apr 21, 2025
Hakim planned our trip very well. Just a slight glitch , our Riad in Marrakesh was a little uncomfortable ( regarding stairs etc. ), and due to some issues we had to change our room (we were allotted 2 different rooms for our 2 nights there, which was a pain. Staff at the Riad and our guide , however, were extremely helpful.

Special shout out to our driver, Reduan. Wonderful gentleman, very pleasant and extremely helpful.
Overall, we had an amazing time . Would not hesitate in... Read more

Hakim planned our trip very well. Just a slight glitch , our Riad in Marrakesh was a little uncomfortable ( regarding stairs etc. ), and due to some issues we had to change our room (we were allotted 2 different rooms for our 2 nights there, which was a pain. Staff at the Riad and our guide , however, were extremely helpful.

Special shout out to our driver, Reduan. Wonderful gentleman, very pleasant and extremely helpful.

Overall, we had an amazing time . Would not hesitate in recommending Kimkim team and the team at Morroco.

Hotel Reviews
Riad Semlalia
Fès
Dar Kika Salam
Rabat
Taj Chefchoaune Luxury Hotel and Spa.
Chefchaoun
Imperial Glory Lodges
merzouga
Kenzi Basma Hotel
Casablanca

Rooms were not very clean . We had to ask for clean towels and water bottles. Otherwise, it was Ok. Compared to our other staying arrangements, the last two( that is Riad in Marrakesh and hotel in Casablanca) were so so.

Riad Noir d'Ivoire
Marrakech

We had the unfortunate experience of room change. Otherwise, this Riad was OK. Staff was good

Location
Riad Ksar Ighnda
Ait Benhaddou
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Jun 05, 2025

Salam Rajeev,

Thank you for sharing your experience!

I’m glad to hear that your trip was great overall, despite the unforeseen events with the Riad in Marrakesh. It’s great that the staff and your guide, Hanyn, were helpful throughout. And Redouane does sound like a gem of a driver!

We’re happy you had an amazing time and truly appreciate your kind words. Looking forward to helping you plan another memorable adventure in the future!

Best,
Hakim

Sun Pyramids needs a little help
Egypt | Apr 6 - Apr 18, 2025

Cesar
Cesar F.
Atlanta, GA | Reviewed on Apr 20, 2025
My wife and I booked a 13-day VIP private tour through KimKim, which included private drivers and guides, 5-star hotels, and a custom itinerary. Overall, we had a fantastic experience, but there were a few areas that need improvement. Habiba helped plan the trip and was responsive and professional throughout. We appreciated her flexibility, especially when we requested an overnight trip to Abu Simbel instead of a rushed day trip—an adjustment that made the experience significantly... Read more

My wife and I booked a 13-day VIP private tour through KimKim, which included private drivers and guides, 5-star hotels, and a custom itinerary. Overall, we had a fantastic experience, but there were a few areas that need improvement.

Habiba helped plan the trip and was responsive and professional throughout. We appreciated her flexibility, especially when we requested an overnight trip to Abu Simbel instead of a rushed day trip—an adjustment that made the experience significantly better.

Our guides, particularly Qadir and Mohab, were exceptional—well-educated, engaging, and made my wife feel safe at all times.

However, the meal plan fell short of VIP expectations. We were taken to prearranged restaurants with limited or buffet-only options, and meals became repetitive by day four. Our feedback wasn’t implemented until the final day, when we were finally taken to a great spot—Studio Masr at Al Azhar Park. We also would’ve appreciated the option to dine somewhere that served alcohol after long days of touring.

We highly recommend the tour for its structure, service, and expertise, but KimKim and their local partner, Sun Pyramids, should improve transparency and flexibility regarding dining—especially for premium bookings.

Hotel Reviews
Royal elite Nile cruise
Aswan

Royal Elite Nile Cruise – Highly Recommended The Royal Elite Nile Cruise was an excellent choice during our time in Egypt. The room was clean and comfortable, and the staff were incredibly friendly and helpful throughout the journey. The meal options changed daily and were easily some of the best we had during our entire trip through Egypt. Great service, great food, and a smooth, relaxing experience overall. Highly recommended!

Authenticity & Character
As
Location
Staff
Cleanliness & Comfort
Eskaleh Nubian Ecolodge.
abu simbel

Eskaleh Nubian is a great choice for those wanting to do an overnight trip to Abu Simbel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Movenpick Aswan
Aswan

Movenpick Aswan didn’t disappoint. Too bad we only stayed one night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Steigenberger Pyramids Cairo
Cairo

Steigenberger Pyramids Hotel – Honest Review The Steigenberger Pyramids Hotel is conveniently located across from the Grand Egyptian Museum. The breakfast buffet was adequate, though the selection remained the same each day. On the bright side, room service was excellent—especially the pizza and beer. Security is taken seriously here. Guests pass through a metal detector, and backpacks are scanned. Even our private driver and his vehicle were thoroughly checked upon entry. A word of caution: the photos online are a bit misleading. We paid to upgrade to a “pyramid view” room, and while technically accurate, we could only see one pyramid from the corner of our balcony. Alcohol is available onsite. Beer and wine are reasonably priced, but hard liquor is outrageously expensive—and they measure every drop. Oddly, we weren’t allowed to take our wine glasses to our room. Instead, we were offered a paper cup. No thanks. Overall, it’s a decent option for the location and basic comfort, but it may fall short if you’re expecting a true 5-star experience.

Authenticity & Character
They take security measures seriously
Location
Close to pyramids and Grand Egyptian Hotel
Staff
Very attentive staff
Cleanliness & Comfort
The hotel is a bit outdated. The beds are not comfortable. Room was clean.
Activity Reviews
Tour to Citadel, Coptic Cairo, Egyptian Museum, and the Grand Egyptian Museum
Tour to Citadel, Coptic Cairo, Egyptian Museum, and the Grand Egyptian Museum
Cairo
Quality of Experience
Food
Have your guide take you to Studio Masr restaurant for lunch. Al Azhar Park has some great views and the food was excellent.
Guides, Drivers and Staff
Transport
Day tour to White Desert and Bahariya Oasis Tour
Day tour to White Desert and Bahariya Oasis Tour
Cairo

Not sure if the 10 hr drive is worth the trip to the White Desert. A day trip to Alexandria would probably be a better choice.

Quality of Experience
Food
Very limited dinning options. The restaurant was basic at best. Flies were extremely annoying.
Guides, Drivers and Staff
Transport
Tour to National Museum, Islamic Cairo and Khan El-Khalili
Tour to National Museum, Islamic Cairo and Khan El-Khalili
Cairo

El-Khalili Market was a bit disappointed. We went in the morning, so it wasn’t crowded. The National Museum has a few pieces left. There are some sections were photography is not allowed. I would allocate more time to the Grand Egyptian Museum instead.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Check out to Luxor West Bank
Check out to Luxor West Bank
Luxor

Luxor West Bank was a great experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Luxor East Bank
Luxor East Bank
Luxor

Luxor East Bank was a bit rushed. We got to see the temples but I wish we had a bit more time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trip Hot Air Balloon Ride in Luxor, Egypt
Trip Hot Air Balloon Ride in Luxor, Egypt
Luxor

Our ballon ride was cancelled due to weather conditions.

kom Ombo, and esnaTemples
kom Ombo, and esnaTemples
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to High Dam, Philae Temple, and Obelisk
Tour to High Dam, Philae Temple, and Obelisk
Aswan

Qadir is an experienced guide. We were lucky to have him.

Quality of Experience
Food
Guides, Drivers and Staff
We
Transport
Private Tour to Abu Simbel from Aswan
Private Tour to Abu Simbel from Aswan
Abu Simbel

Must visit while in Egypt. We ranked this temple high for its beauty. Our guide, Qadir, was very knowledgeable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trip to Sakkara, Memphis, and Dahshur
Trip to Sakkara, Memphis, and Dahshur
Egypt

Karham and Mustafa created a great experience. They are true professionals.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Great Pyramid Inn Dinner With Pyramids View
Great Pyramid Inn Dinner With Pyramids View
Cairo

Meals were limited to a fixed menu for unknown reasons. Other options were available to other tourist not affiliated with Sun Pyramids. No alcohol is served in this establishment. Great view of the pyramids during sunset.

Quality of Experience
Be upfront and provide full disclosure. Honesty matters.
Food
Stop limiting clients to a fixed menu
Guides, Drivers and Staff
Very punctual and professional staff
Transport
Tour to Giza Pyramids With Camel Ride
Tour to Giza Pyramids With Camel Ride
Cairo
Quality of Experience
Guides, Drivers and Staff
Transport
A/C wasn’t working properly
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Apr 23, 2025
Dear Mr. Cesar
Thank you for taking the time to provide us with detailed feedback about your recent experience with Sun Pyramids Tours. We sincerely appreciate your valuable insights, as they help us strive for excellence in our services.
We are delighted to hear that you enjoyed and had a fantastic experience with Sun Pyramids tours and look forward to welcoming you back in Egypt or globally. We are also proud that our tour guide “Qadir”, representative “Mohab”, and drivers met your...
Read more

Dear Mr. Cesar
Thank you for taking the time to provide us with detailed feedback about your recent experience with Sun Pyramids Tours. We sincerely appreciate your valuable insights, as they help us strive for excellence in our services.
We are delighted to hear that you enjoyed and had a fantastic experience with Sun Pyramids tours and look forward to welcoming you back in Egypt or globally. We are also proud that our tour guide “Qadir”, representative “Mohab”, and drivers met your expectations and contributed to an extraordinary experience. However, we regret to learn about your mixed experience during the remainder of the tour especially the part of the meals, and thank you for bringing this matter to our attention as we always strive to enhance so that your concerns important to us.

First, Nihad did a great job organizing our t...
Morocco | Apr 11 - Apr 16, 2025

J
John H.
San Jose, CA | Reviewed on Apr 20, 2025
First, Nihad did a great job organizing our trip and making adjustments based on what we wanted to do - - very flexible when we discussed different options. The driver / guide was excellent. The real value of the team came into focus when we broke an ankle on Day 2. The team rushed to our side and worked with us to get to a hospital for care and stayed by our side and were able to interpret for us while the doctor was explaining various options for care. When we decided to cut a... Read more

First, Nihad did a great job organizing our trip and making adjustments based on what we wanted to do - - very flexible when we discussed different options. The driver / guide was excellent.

The real value of the team came into focus when we broke an ankle on Day 2. The team rushed to our side and worked with us to get to a hospital for care and stayed by our side and were able to interpret for us while the doctor was explaining various options for care. When we decided to cut a trip short to head home for more definitive care, they provide options on the best way to get home considering we were 9 hours from Marrakech at that point.

They did a great job - thank you.

Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on Apr 29, 2025
Hi John, Thank you for taking the time to share your wonderful review! We are thrilled to hear that your driver/guide Rachid exceeded your expectations. We are especially grateful for your kind words about our team's response during the unexpected medical situation. The safety and well-being of our clients is our top priority. We are so glad we could provide the support and care you needed during that challenging time. Your safety and satisfaction are always our main concerns. Thank you... Read more

Hi John,

Thank you for taking the time to share your wonderful review! We are thrilled to hear that your driver/guide Rachid exceeded your expectations.

We are especially grateful for your kind words about our team's response during the unexpected medical situation. The safety and well-being of our clients is our top priority.

We are so glad we could provide the support and care you needed during that challenging time. Your safety and satisfaction are always our main concerns.

Thank you for trusting us with your trip, and we hope to welcome you back soon!

Nihad, Rachid, Abdo & the rest of the rest of the Morocco immersion family!

Great trip to Ecuador
Ecuador | Apr 12 - Apr 19, 2025

Jean-francois
Jean-francois C.
Chicago, IL | Reviewed on Apr 20, 2025
We overall enjoyed the experience of booking our 7 day Ecuador Trip with KimKim. The two travel specialists we worked with were very responsive and helpful. We had a great time during our trip thanks to the itinerary put together by the Kim Kim team. Here is a list of Pros and Cons we have found with the process. Pros:
-Very simple to get the process started by answering a few questions about the length of your trip and the types of activities you like to do. This saved us a lot of research...
Read more

We overall enjoyed the experience of booking our 7 day Ecuador Trip with KimKim. The two travel specialists we worked with were very responsive and helpful. We had a great time during our trip thanks to the itinerary put together by the Kim Kim team. Here is a list of Pros and Cons we have found with the process.

Pros:
-Very simple to get the process started by answering a few questions about the length of your trip and the types of activities you like to do. This saved us a lot of research time and allowed us to focus on enjoying our trip.
- You’re provided ahead of time with all the details about the proposed accommodations so that you can determine if they meet your needs. All accommodations on our trip were great, including two memorable ones, Chilcabamba Lodge in the Andes and Huasquila Lodge in the rain forest.
- Our guide, Diego, who drove us around for part of the trip was fantastic. He was very knowledgeable about the Ecuadorian history and culture, and was happy to share his knowledge with us. He was always early to pick us up so we didn’t have to wait for him. He always made sure we were happy with the plan and was flexible in adjusting it to our needs. He also gave us good recommendations for local dining options.

Cons:
-While information was provided about the different activities we had planned, such as canyoning and rafting, it was not possible to obtain the names of the outfitters ahead of the activity despite repeated requests, even after making the full payment. Knowing the names of the outfitters ahead of time would have allowed us to be better prepared for the activities by looking at their specific website. As a family, it is nice to get a sense of the technical and physical levels needed for the activities, which is often better described on the outfitters’ websites.

-Some of the activity descriptions were too generic, such as “you will visit caves”. If more details had been provided, such as “you will tour Jumandi caves”, we could have looked up what that experience involves on the tour provider’s website to be better prepared.

Hotel Reviews
Wyndham Quito Airport
Quito

Great restaurant and incredibly convenient for airport transfer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Quito Hotel
Quito

Very well located and walking distance to tourist attractions.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Floresta
Baños

Room was located by a busy and loud street, which was not ideal after a long day of activities and driving. A court side room would have been more restful. Breakfast food paled in comparison for the other hotels and lodges we stayed in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chilcabamba Lodge
Machachi

We stayed for two nights at the Chilcabamba Lodge during our 7 day trip to Ecuador. This is a beautiful lodge with a cozy feel located close to the entrance of Cotopaxi National Park. It has beautiful views of several volcanoes. Overall, it was our favorite accommodation while visiting Ecuador. The staff were incredibly helpful and attentive to our needs. The dinner meals were delicious, especially the soups that were served. All ingredients were incredibly fresh. All three of us, including a teenager, agreed that this was the best food we had during our stay in Ecuador. Jonathan was incredibly nice at both the breakfast and dinner services. We used their guide to do the hike up to the glacier of Cotopaxi volcano, and he was a great source of information and very supportive throughout the hike. I would highly recommend hiking up to the refuge on Cotopaxi volcano, but keep in mind that this can be a physically demanding hike if you are not used to hiking at high altitude.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Huasquila Amazon Lodge
Cotundo

We spent two nights at Huasquilla lodge at the tail end of a seven day trip in Ecuador. We really enjoyed the cozy feel of the lodge and the staff were welcoming. Erik took us on a one hour hike to a gorgeous waterfall, but the highlight of the hike was all the information he provided us about the different types of trees and vegetation, as well as the different ways they are used by the indigenous people. The lodge also took care of booking our rafting tour with Rios Ecuador and a tour of the Jumandy caves. Erik joined us on both tours and went above and beyond to make sure everything went flawlessly. Thank you Erik!!!! We had an overall awesome time and wish we could have stayed longer to explore some of the other activities they propose.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Apr 21, 2025
Dear JF, Thank you so much for taking the time to share your feedback about your 7-day trip in Ecuador. I’m really happy to hear that you and your family had a great experience and that the itinerary helped you enjoy your time together. It’s great to know that the planning process felt easy and that you especially enjoyed Chilcabamba Lodge and Huasquila Lodge. I’ll make sure to share your kind words with Diego and Erik. They’ll be so happy to hear those comments from you! I also really... Read more

Dear JF,

Thank you so much for taking the time to share your feedback about your 7-day trip in Ecuador. I’m really happy to hear that you and your family had a great experience and that the itinerary helped you enjoy your time together.

It’s great to know that the planning process felt easy and that you especially enjoyed Chilcabamba Lodge and Huasquila Lodge. I’ll make sure to share your kind words with Diego and Erik. They’ll be so happy to hear those comments from you!

I also really appreciate your honest suggestions. You’re right, having more details about the activities would help travelers feel more prepared. I’ll keep that in mind for the future.

I’m sorry to hear that the room at La Floresta was noisy and that the breakfast didn’t meet your expectations. I’ll share your comments with the hotel so they can improve.

It was a real pleasure helping you plan this trip. If you ever want to explore more of Ecuador or another place in South America, I’d love to help you plan another amazing adventure.

Warm regards,
Majo

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