Kimkim Trip Reviews

4.8
Based on 16,476 ratings
Read 16,476 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Fabulous trip. Seamless from start to finish...
Argentina | Jan 11 - Jan 19, 2025

Paul
Paul P.
Albany, NY | Reviewed on Jan 23, 2025
Fabulous trip. Seamless from start to finish even with an intentionally tight timeline. Everything accomplished. We did appreciate that the Bens Ricoleta Park found a room for us when we arrived early (twice!). Read more

Fabulous trip. Seamless from start to finish even with an intentionally tight timeline. Everything accomplished. We did appreciate that the Bens Ricoleta Park found a room for us when we arrived early (twice!).

Activity Review
Full-Day Martillo Island with visit to Penguin Rookery and Beagle Channel Navigation
Full-Day Martillo Island with visit to Penguin Rookery and Beagle Channel Navigation
Ushuaia

Being on the island with the penguins was our favorite part of the trip.

Quality of Experience
Local specialist: Micaela Rodriguez

Winter Escape to Costa Rica: Monteverde and Manuel Antonio
Costa Rica | Dec 16 - Dec 21, 2024

jose
jose P.
Los Angeles, CA | Reviewed on Jan 22, 2025
We had an excellent experience working with kimkim. Holden and Wilman from Serendipity Adventures were great to work with. They helped create an incredible 6-day trip in Costa Rica. From beginning to end, Holden and Wilman were responsive, answered all our questions in a timely fashion, offered super helpful suggestions before and during our trip. The trip they put together for us was perfect! Our lodgings (Cloud Forest Lodge in Monteverde, and La Mariposa Hotel in Manuel Antonio) were... Read more

We had an excellent experience working with kimkim. Holden and Wilman from Serendipity Adventures were great to work with. They helped create an incredible 6-day trip in Costa Rica.

From beginning to end, Holden and Wilman were responsive, answered all our questions in a timely fashion, offered super helpful suggestions before and during our trip. The trip they put together for us was perfect! Our lodgings (Cloud Forest Lodge in Monteverde, and La Mariposa Hotel in Manuel Antonio) were incredible. The rooms were excellent, comfortable, clean, and the views were amazing. The staff at both hotels were so nice, friendly, and accommodating. We would highly recommend both hotels. We are vegan, and Holden made sure both hotels offered vegan options, which was so helpful and really appreciated. During our trip, Wilman sent us vegan friendly restaurant recommendations, which was so thoughtful and really helped save time!

All of the tour guides were super knowledgeable, friendly, and provided an excellent sightseeing experience. All of our guides were on time and highly professional. They were also very caring and respectful to the animals and to the forests. We learned a great deal from them, and we saw so many incredible animals.
--Andrés from Monteverde Outdoor Center provided an amazing tour of the Monteverde Cloud Forest Reserve where we saw many animals including Quetzal.
--Ed from Don Juan Coffee, Chocolate & Sugar Cane Experience Tours was super friendly, and we learned a lot about the coffee making process.
--Jorge and Gerardo from Finca Madre Tierra, along with all of the other people who worked there, were warm and welcoming; so were all the farm animals! You could tell they cared deeply for their animals. We had a great horseback riding experience.
--Guillermo from Children's Eternal Rainforest Night Walk gave us an awesome night tour where we saw many interesting insects, spiders, and leaf cutter ants, to name a few.
--We also traveled to Manuel Antonio National Park, where our guide Eidersen from Endemic Bird tours, brought so much enthusiasm and care; we saw sloths, coati, howler monkeys, to name a few. It was an excellent tour!

Thank you, Holden and Wilman, for organizing this amazing trip! It was everything we hoped for. We definitely want to make a return visit!

Hotel Reviews
Cloud Forest Lodge
Monteverde

Awesome hotel! The staff was so nice, friendly, and accommodating. The rooms were excellent, comfortable, clean. The views and the grounds were beautiful. Restaurant was also excellent, friendly staff. We are vegan, and the vegan options available here were great! One of the highlights for us was seeing all of the animals on the grounds--different colors and types of hummingbirds, coati/pizote, agouti. We would highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Mariposa Hotel
Manuel Antonio

The rooms were excellent, comfortable, clean. The grounds are beautiful, and the views were breathtaking. The staff were so nice, friendly, and accommodating. Restaurant also had some vegan options, which is always appreciated as we are vegan. We would highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jan 22, 2025

Hello Jose, thank you for taking the time to write such a detailed review! I'm happy to hear that the trip plan we worked on together was a big success. ⭐ It sounds like you had a great time! Thank you for mentioning your guides by name, I will pass this along. I know that all of them have given their best efforts to share this beautiful country with you.
Thank you
Holden Ketchum
Serendipity Adventures

A great trip
Chile | Jan 3 - Jan 18, 2025

T
Tina M.
United Kingdom | Reviewed on Jan 22, 2025
A great trip that led us to see a lot of the country, gather wonderful memories and met so many great people Read more

A great trip that led us to see a lot of the country, gather wonderful memories and met so many great people

Hotel Reviews
Ckoi Atacama Lodge
San Pedro de Atacama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Panamericana Providencia
Providencia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Alma Sur
Punta Arenas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tupa Hotel
Hanga Roa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Vendeval
Puerto Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Valle Exploradores
Puerto Río Tranquilo, Aysén
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Jan 22, 2025

Hi Tina!
Thanks for all the feedback. It is very helpful :)
I am glad you had a wonderful experience in Chile, I hope you will come back one day!
Best,
Angel.

A lot of waiting around in Thailand, as it fe...
Thailand | Jan 10 - Jan 16, 2025

K
Kristel D.
Durham, NC | Reviewed on Jan 22, 2025

A lot of waiting around in Thailand, as it felt like I was passed on from one group to the next. Having said that, Jeab was fabulous, helped with so many things, including reservations and recommendations. All my excursions were great.

Local specialist: Jeab Kwanchanok
Jeab
Jeab Kwanchanok
Local specialist in Thailand | Replied on Feb 08, 2025

Hi Kristel,

I hope you’re doing well and had an amazing time in Southeast Asia!

Thank you so much for taking the time to share such wonderful feedback! I completely understand your point, and I realize that it might feel like meeting a lot of people. This happens because our company works with a network of trusted suppliers and partners across different destinations.

Most importantly, I’m thrilled to hear that you enjoyed my recommendations and the trip plan I created, and that you had such a great time in Thailand!

Best wishes,
Jeab

I was very disappointed in our Vietnam Trip. ...
Vietnam | Dec 29 - Jan 10, 2025

K
Kristel D.
Durham, NC | Reviewed on Jan 22, 2025
I was very disappointed in our Vietnam Trip. The first hotel was horrible (at least, I hated it). It was run down, messy and had no lobby. The following trips, Cambodia and Thailand, were fabulous. The other hotels were fine, some beautiful. The boutique cruise was terrific. Read more

I was very disappointed in our Vietnam Trip. The first hotel was horrible (at least, I hated it). It was run down, messy and had no lobby. The following trips, Cambodia and Thailand, were fabulous. The other hotels were fine, some beautiful. The boutique cruise was terrific.

Hotel Review
Won Residence Hotel

Best croissants ever!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Huyen Nghiem

We had great time in Patagonia, enjoying the ...
Patagonia | Dec 28 - Jan 6, 2025

V
Velina Z.
Bulgaria | Reviewed on Jan 22, 2025
We had great time in Patagonia, enjoying the beautiful landscapes and nationsl parks and the good logistic of the trip thanks to Marcela . Absolutely stunning and the highlight in the trip was the Mini trekking in Perito Moreno. Brilliant recommendation for a hotel was Arakur in Ushuaia, Rest of the hotels / Xelena in El Calafate and Hotel Lago Grey in Torres del Paine/ were middle range hotels although I can not hide the magnificent view to Grey Glacier from the restaurant of the hotel,... Read more

We had great time in Patagonia, enjoying the beautiful landscapes and nationsl parks and the good logistic of the trip thanks to Marcela . Absolutely stunning and the highlight in the trip was the Mini trekking in Perito Moreno. Brilliant recommendation for a hotel was Arakur in Ushuaia, Rest of the hotels / Xelena in El Calafate and Hotel Lago Grey in Torres del Paine/ were middle range hotels although I can not hide the magnificent view to Grey Glacier from the restaurant of the hotel, but not from the rooms. Our first trip with Kim Kim was to Colombia where we experienced exclusive service and guides from Aracanto agency there. We expected similar with the budget we spent here but maybe there are different standards between the countries. Anyway I would recommend Patagonia to everyone who enjoys outdoor and sceneries that you could see on very few places on the Earth.

Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on Jan 25, 2025

Hi Velina, Hi Boris,

Thank you so much for your lovely review! It truly made my day to see the photos you shared—I looked at every single one and couldn’t stop smiling! I’m happy to hear you enjoyed your trip and that it left you with such beautiful memories of Patagonia.

It was a big pleasure helping you plan this adventure, and knowing that you had a great time exploring the stunning landscapes and unique experiences makes me very glad.

Wishing you many more unforgettable journeys ahead!

Best regards,
Marcela

trip to Bolivia and Chille
Chile | Jan 7 - Jan 19, 2025

H
Helena N.
Newark, NJ | Reviewed on Jan 22, 2025
All local guides were great, our trip went smoothly, and we saw many interesting and beautiful places.
We really enjoyed both cultural shows one in La Pas and other in Rapa Nui.
Read more

All local guides were great, our trip went smoothly, and we saw many interesting and beautiful places.
We really enjoyed both cultural shows one in La Pas and other in Rapa Nui.

Hotel Reviews
Hotel Presidente
La Paz

Excellent location, clean and quiet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
ICON Hotel
Santiago
Authenticity & Character
Location
Located in quiet neighborhood, great park and mall is in walking distance. We used subway to get to other parts of Santiago
Staff
Cleanliness & Comfort
Hote Hotu Matua
Hanga Roa

There was no AC, only one portable fan...there is available only one electrical outlet to accommodate either the fan or the TV. The bathroom and room furniture need some update.

Authenticity & Character
Beautiful entrance area
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit Copacabana, Titicaca Lake and Sun Island
Visit Copacabana, Titicaca Lake and Sun Island
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rano Raraku Volcano & Anakena White Sand Beach
Rano Raraku Volcano & Anakena White Sand Beach
Easter Island
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kari Kari Cultural Show and Dinner
Kari Kari Cultural Show and Dinner
Easter Island
Quality of Experience
Food
Guides, Drivers and Staff
Transport
La Paz - City Tour & Moon Valley
La Paz - City Tour & Moon Valley
La Paz
Quality of Experience
Guides, Drivers and Staff
Transport
Santiago City Tour
Santiago City Tour
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting at Viña Cousiño Macul & Visit the Bahai Temple
Wine Tasting at Viña Cousiño Macul & Visit the Bahai Temple
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Valparaiso, Viña del Mar and San Alfonso del Mar- Private Tour
Visit Valparaiso, Viña del Mar and San Alfonso del Mar- Private Tour
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to the Airport  for your Flight to Easter Island
Transfer to the Airport for your Flight to Easter Island
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Ahu Akivi & Tahai - Visit a Ceremonial Site
Ahu Akivi & Tahai - Visit a Ceremonial Site
Easter Island
Quality of Experience
Guides, Drivers and Staff
Transport
Good Bye Easter Island - Transfer to the Airport for your flight to Santiago.
Good Bye Easter Island - Transfer to the Airport for your flight to Santiago.
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Jan 22, 2025

Hola Helena,
Thank you so very much for your kind words and sharing your travel experience!
I am happy that you enjoyed your journey discovering Bolivia and Chile and I'm grateful for the trust you placed in us to be part of your beautiful holiday.
Also, we take very seriously your feedback and will use it to continue improving our services and provide the best experiences.
We hope to see you again soon for a new adventure in the magical South America!
All the best, Tamer and Team

⭐️⭐️⭐️⭐️⭐️ An Unforgettable Journey through Sri Lanka
Sri Lanka | Jan 3 - Jan 16, 2025

Herman
Herman C.
Israel | Reviewed on Jan 22, 2025
Our tour in Sri Lanka was an absolute delight from start to finish! The lush landscapes, rich culture, and warm hospitality left us in awe. Each day was an adventure, from exploring ancient temples to wandering through vibrant markets and beautiful seaside beaches.

One of the highlights of the trip was the scenic drive through the hill country, where we were treated to breathtaking views of tea plantations and cascading waterfalls. Our guide Shamaka was knowledgeable and passionate,...
Read more

Our tour in Sri Lanka was an absolute delight from start to finish! The lush landscapes, rich culture, and warm hospitality left us in awe. Each day was an adventure, from exploring ancient temples to wandering through vibrant markets and beautiful seaside beaches.

One of the highlights of the trip was the scenic drive through the hill country, where we were treated to breathtaking views of tea plantations and cascading waterfalls. Our guide Shamaka was knowledgeable and passionate, making each site visit engaging and informative.

Sri Lanka's cuisine was a feast for the senses, with aromatic spices and fresh ingredients. Every meal was a culinary journey in itself. The local people were incredibly friendly and made us feel at home wherever we went.

The tour was well-organized, under the permanent care of Danushka, the local organizer, with smooth transitions between activities and first-class accommodations. We were able to relax and fully immerse ourselves in the experience, knowing everything was taken care of.

However, the Yalla Park Safari could have been better organized. Very crowded and not guided as expected. Despite this hiccup, the overall experience remained overwhelmingly positive and did not detract from our enjoyment of the trip.

Our Sri Lanka tour was a perfect blend of adventure, relaxation, and cultural enrichment. We can't recommend it enough and look forward to our next visit with KimKim Team!

Local specialist: Dhanushka Wijeyekoon
Dhanushka
Dhanushka Wijeyekoon
Local specialist in Sri Lanka | Replied on Jan 22, 2025

Hello Herman,
Thank you so very much for the wonderful review & comments!
I am glad that you enjoyed the vacation in Sri Lanka & truly honored to be your local travel expert who planned your holiday.
Sri Lanka has so much to offer & I invite you to visit Sri Lanka again to discover & explore the beautiful island.

Stay tuned & connected with Kimkim travel !
See you soon in Sri Lanka again !
I remain at your disposal.
Thanks again,
Dhanushka

This is our 3rd dealing with KIMKIM they are great for south American tours .
Guatemala | Dec 22 - Dec 28, 2024

J
jay p.
Knoxville, TN | Reviewed on Jan 22, 2025

over all we are happy with service from KIMKIM team and had nice time and received timely help from team. All the drivers were nice and humble and tours arranged were fine and time saving.

Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Feb 11, 2025

We are so honored to have shared this amazing life moment, we appreciate your friendship and we will always be here for you.

Impossible to point out anyone as all were he...
Uganda | Jan 18 - Jan 21, 2025

M
Mike J.
Los Angeles, CA | Reviewed on Jan 22, 2025
Impossible to point out anyone as all were helpful and pleasant Read more

Impossible to point out anyone as all were helpful and pleasant

Hotel Review
Nkuringo Bwindi Gorilla lodge
Authenticity & Character
Location
O
Staff
Cleanliness & Comfort
Activity Review
Gorilla Habituation Experience
Gorilla Habituation Experience
Bwindi Impenetrable National Park
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Agnes Mirembe

Our first time to Australia.
Australia | Dec 27 - Jan 5, 2025

emre
emre c.
Plainview, NY | Reviewed on Jan 22, 2025
Our first time to Australia. We only read in books and as divers, we could not wait until we experienced the Great Barrier Reef. It was great working with our local specialist Paula who helped us sort out a lot of family-fun activities as we were traveling with our 3 kids ages 11, 9 and 7. Planning a kid-friendly trip (especially in another country) can be incredibly time consuming and risky as you can trust a brochure only so much. Not to mention, there are a lot of the logistics like... Read more

Our first time to Australia. We only read in books and as divers, we could not wait until we experienced the Great Barrier Reef. It was great working with our local specialist Paula who helped us sort out a lot of family-fun activities as we were traveling with our 3 kids ages 11, 9 and 7.

Planning a kid-friendly trip (especially in another country) can be incredibly time consuming and risky as you can trust a brochure only so much. Not to mention, there are a lot of the logistics like car travel that are often overlooked and you end up late or over paying. Working with KimKim and Paula helped alleviate all of these concerns and we even received a nice welcome packet on our arrival.

As a family, we really enjoyed Sydney, although we warned on traveling near New Years as that seems like a particularly high tourist season, so lines everywhere. Uluru, is magical and gorgeous but be ready to be hot and plan your water accordingly. Cairns and Great Barrier Reef was my personal favorite but I think as a family, Sydney was the best.

I would recommend any working family living outside Australia, took book through a local expert. You do end up saving a lot of time, money and anxiety.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Jan 22, 2025
G'day Emre, Firstly, thank you and Joya for trusting me in help plan your family's vacation to Australia. I truly appreciate you taking the time to share your thoughts about your recent trip and it makes me happy to read your feedback about your experience. Your kind words mean the world to us and help us continue creating memorable journeys for our clients. Sydney is also one of my favorite places to visit. It's such a beautiful city. If there’s ever anything we can do to make your next... Read more

G'day Emre,

Firstly, thank you and Joya for trusting me in help plan your family's vacation to Australia. I truly appreciate you taking the time to share your thoughts about your recent trip and it makes me happy to read your feedback about your experience. Your kind words mean the world to us and help us continue creating memorable journeys for our clients.

Sydney is also one of my favorite places to visit. It's such a beautiful city. If there’s ever anything we can do to make your next adventure even better, please don’t hesitate to let us know.

We look forward to assisting you with your future travels and hope to plan another unforgettable trip for you soon!

Warm regards,
Paula Adams
Springboard Vacations
(951)264 6300

Buenos Aires is a beautiful city and our tour...
Argentina | Jan 11 - Jan 21, 2025

Kathy
Kathy ..
Ashburn, VA | Reviewed on Jan 22, 2025
Buenos Aires is a beautiful city and our tour guide was excellent. She spent over 6 hours showing us all the sites. She was a wealth of information.
We loved the cooking class-delicious food and fun making empanadas.
Read more

Buenos Aires is a beautiful city and our tour guide was excellent. She spent over 6 hours showing us all the sites. She was a wealth of information.
We loved the cooking class-delicious food and fun making empanadas.

Activity Reviews
Half-Day cooking class at Criolla "Foundations of Argentine Cooking"
Half-Day cooking class at Criolla "Foundations of Argentine Cooking"
Buenos Aires

The food was amazing and the chef made it all so fun. The beef was delicious. It was great making the empanadas! Good wine too!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Always on time! Very nice and good help with our bags!
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires

Wonderful tour-over 6 hours! We went everywhere and the guide was a history book of fun facts.

Quality of Experience
Guides, Drivers and Staff
Transport
They always helped with bags and arrived on time.
Half-Day Dinner & Tango Show
Half-Day Dinner & Tango Show
Buenos Aires

The Tango show was wonderful! The dancing was amazing, and the food served at the restaurant was very good. It captured the essence of Argentine culture for us and was a memorable evening.

Full-Day Iguazú Falls Argentine side (Shared tour)
Full-Day Iguazú Falls Argentine side (Shared tour)
Puerto Iguazú

Iguazú Falls were breathtaking, and we loved visiting both the Argentine and Brazilian sides. Each side offered unique views and experiences. Despite the slightly uphill hike on the Brazilian side, it was still easy and enjoyable. The guide made the customs process smooth despite the long lines.

Half-Day Iguazú Falls Brazilian side (Shared tour)
Half-Day Iguazú Falls Brazilian side (Shared tour)
Puerto Iguazú

It was fantastic to see the Brazilian side of Iguazú Falls too. The hike was manageable, and our guide was very helpful in getting us through customs. It rounded off our exploration of the falls excellently.

Full-day Nibepo Aike Ranch
Full-day Nibepo Aike Ranch
El Calafate

The full-day visit to Nibepo Aike Ranch was incredible. The scenic drive through the National Park, with views of glaciers, was just beautiful. At the ranch, we witnessed sheep shearing and enjoyed a nature walk learning about local flora. The highlight was a delicious grilled lamb lunch, which was a true taste of the region's cuisine.

Local specialist: Micaela Rodriguez

Amazing trip!
South Africa | Dec 23 - Jan 2, 2025

Rachel
Rachel M.
Newark, NJ | Reviewed on Jan 21, 2025
Lize planned an amazing trip for us! We saw all the animals we hoped to on the safari and had fun and memorable experiences in Cape Town and Franschhoek as well. Our kids said that it was the best trip we’ve ever taken! Read more

Lize planned an amazing trip for us! We saw all the animals we hoped to on the safari and had fun and memorable experiences in Cape Town and Franschhoek as well. Our kids said that it was the best trip we’ve ever taken!

Hotel Reviews
Table Bay Hotel
Waterfront
Authenticity & Character
Location
Staff
Cleanliness & Comfort
L'Ermitage Franschhoek Château & Villas
Franschhoek, Western Cape
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kapama River Lodge
Hoedspruit
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day City, Table Mountain & Robben Island Tour
Full Day City, Table Mountain & Robben Island Tour
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Final Morning Game Drive
Final Morning Game Drive
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
A Day at Kapama Game Reserve
A Day at Kapama Game Reserve
South Africa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Cape Peninsula Tour (including lunch)
Full Day Cape Peninsula Tour (including lunch)
South Africa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kapama Game Reserve Game Drive
Kapama Game Reserve Game Drive
Kapama Game Reserve
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Hermanus tour including Whale Cruise
Full Day Hermanus tour including Whale Cruise
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Cheese, Wine and Chocolate Tour (including lunch)
Full Day Cheese, Wine and Chocolate Tour (including lunch)
South Africa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
VineBikes
VineBikes
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Jan 22, 2025

Hi Rachel,
Thank you for the lovely review. It is great to hear that you enjoyed the trip, especially the part about the kids that said, "that it was the best trip we’ve ever taken!"
Thank you once again.
I hope you have a lovely 2025.
Take care and all the best, Lize

Dublin and Northern Ireland
Ireland | Dec 30 - Jan 6, 2025

Lauraine
Lauraine W.
Seattle, WA | Reviewed on Jan 21, 2025
Our trip to Dublin and Northern Ireland
was a trip of a lifetime. This was our first time using a travel agency and we loved it. The trip was more than we could have planned for ourselves. Castle Eske has beautiful accommodations, amazing staff, calming location in the countryside, and delicious food. We just wish we made more time for their relaxing spa. The historic Bushmills Inn had a perfect location on the coast. The food and service were top notch. Our guides Barry and Paula showed us...
Read more

Our trip to Dublin and Northern Ireland
was a trip of a lifetime. This was our first time using a travel agency and we loved it. The trip was more than we could have planned for ourselves. Castle Eske has beautiful accommodations, amazing staff, calming location in the countryside, and delicious food. We just wish we made more time for their relaxing spa. The historic Bushmills Inn had a perfect location on the coast. The food and service were top notch. Our guides Barry and Paula showed us the Causeway Coast and Belfast. They were personable, flexible, and very knowledgeable. We would recommend them to anyone planning a trip to the North of Ireland.
In Dublin, Diane was our guide for a walking tour of the city. She was so knowledgeable! Her historic anecdote were entertaining and informative. The Irish people, food and culture were so warm and inviting, Even our teenage children can’t wait to revisit.

Hotel Reviews
Stauntons on the Green
Dublin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bushmills Inn
Bushmills
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lough Eske Castle Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alex Rawson
Alex
Alex Rawson
Local specialist in Wales | Replied on May 08, 2025
Dear Lauraine, Thank you for your kind feedback. We’re delighted to hear that your first experience using a travel agency exceeded your expectations and that your journey through Dublin and Northern Ireland was so memorable. It’s wonderful to know that Castle Eske and the Bushmills Inn provided exceptional hospitality, and we’re pleased our guides Barry, Paula, and Diane enhanced your experience with their knowledge and flexibility. We’re especially glad the warmth of Ireland’s culture... Read more

Dear Lauraine,

Thank you for your kind feedback. We’re delighted to hear that your first experience using a travel agency exceeded your expectations and that your journey through Dublin and Northern Ireland was so memorable.

It’s wonderful to know that Castle Eske and the Bushmills Inn provided exceptional hospitality, and we’re pleased our guides Barry, Paula, and Diane enhanced your experience with their knowledge and flexibility.

We’re especially glad the warmth of Ireland’s culture resonated with the whole family. We would be delighted to assist with any future travel plans when you’re ready to return.

Our 50th Wedding Anniversary Trip to Ecuador and the Galápagos Islands...
Galapagos Islands | Jan 3 - Jan 14, 2025

Stephen
Stephen W.
Chicago, IL | Reviewed on Jan 21, 2025
The trip to Ecuador and the Galápagos Islands was a celebration of Beth and my 50th wedding anniversary and has been on our bucket list for sometime. We were not disappointed! It was exceptionally well designed by Nickolas at Kimkim and we were pleased with all aspects (except for our contact not picking us up upon our arrival, noting that Nickolas remedy the situation in the early hours of the morning). Our accommodations at the Patio Andaluz in Quito were very good and exceptionally... Read more

The trip to Ecuador and the Galápagos Islands was a celebration of Beth and my 50th wedding anniversary and has been on our bucket list for sometime. We were not disappointed! It was exceptionally well designed by Nickolas at Kimkim and we were pleased with all aspects (except for our contact not picking us up upon our arrival, noting that Nickolas remedy the situation in the early hours of the morning). Our accommodations at the Patio Andaluz in Quito were very good and exceptionally situated for touring the old part of the city. We have to give a shout out the staff at the hotel for their exceptional level of service, support and friendliness.
Our guide for city, Sebastian Carrera, was outstanding, providing us with great recommendations for dinning, visiting and strolling. His knowledge of Quito and Ecuador was deeply appreciated, as well as his friendly demeanor. Beth and I thought that the highlight of the day was the cooking class we experienced with Sebastian at the La Casona de la Ronda. The chef, Carlos, guided us through the preparation of several Ecuadorian dishes, which turned out to be one of the best meals that we experienced. We highly recommend this opportunity to visitor, getting to know the people, food and culture! It was additionally special to visit the Middle of the World exhibit and straddle the equator!
Our tour of the Mindo, with Diego, was exceptional in all aspects. His knowledge of the ecosystems, wildlife and birds of the Mind Cloud forest was informative and fascinating. He took us to the resort Bella Visit, where we saw so many tropical birds, and he provided his time to help Beth with the use of her professional camera for which she was deeply grateful. The photos and memories from this part of the trip will be cherished.
The center piece and absolute highlight of our trip was visiting several islands in the Galapagos on the Archipel 1 and with our guide, Christian. We want to thank Nicholas of Kimkim for arranging our trip on the ship, Archipel 1. This vessel is owned and operated by the people of the Galápagos Islands, which had profound meaning to Beth and I, knowing were supporting the local economy. The ship, its amenities, and especially the crew were top flight in all aspects (excluding running out of hot water on a few occasions). The 10-person crew members did everything they could to provide you with the best experiences on the ship and make your life comfortable. They deserve a 5-star rating. Our guide, Christian, is also from the Galápagos Islands. His exceptional knowledge of the people, culture, natural history, and ecosystems of the islands provided us with incredible insights and opportunities. The agenda and information that Christian provided us everyday on the trip encompassed all we could have imagined, blending field excursions and evening briefings with opportunities to snorkel and swim with the sea life. Christian is a star and anyone who gets the opportunity to be with him should be very pleased.
Overall, the trip that Kimkim provided for us was truly five star and we would recommend them to anyone and everyone.

Hotel Reviews
Archipel I
Guayaquil - Ecuador

The crew on the Archipel I were phenomenal, extremely supportive, and friendly. The food was outstanding, and the catamaran itself was ideal for relaxation. However, the hot water availability was limited, which was a minor inconvenience. Overall, it was a wonderful experience, especially with the guidance of Sebastian on board.

Wyndham Quito Airport
Quito

The Wyndham Quito Airport was a great place to stay for relaxing and decompression before the flight back home. It was a good place to decompress after the trip to the Galapagos before flying home, and was conveniently located for airport access.

Activity Review
Colonial City Tour, Cooking Class & the Middle of the World Monument
Colonial City Tour, Cooking Class & the Middle of the World Monument
Quito

The cooking class was fantastic! We made a traditional potato soup that turned out to be phenomenal and also prepared a fish dish with sautéed vegetables, followed by a fruit dessert. It was an enriching experience, and we're even planning to recreate the soup for friends at home.

Local specialist: Nicolas Cadena
Nicolas
Nicolas Cadena
Local specialist in Ecuador | Replied on Jan 21, 2025
Dear Stephen, We are extremely happy to hear this feedback and we're so glad that you and Beth had an incredible time despite the delay in the pick-up, I personally appreciate how much you like Quito as we love welcoming travelers and showing off this beautiful city :)
I will let Sebas and Christian know how much you enjoyed your time with them respectively, I'm sure they will love to hear this.
If you ever wish to travel to Ecuador or other neighboring countries in South America we'd be...
Read more

Dear Stephen,

We are extremely happy to hear this feedback and we're so glad that you and Beth had an incredible time despite the delay in the pick-up, I personally appreciate how much you like Quito as we love welcoming travelers and showing off this beautiful city :)
I will let Sebas and Christian know how much you enjoyed your time with them respectively, I'm sure they will love to hear this.
If you ever wish to travel to Ecuador or other neighboring countries in South America we'd be more than happy to help you plan your next adventure, always welcoming you with open arms of course!

Yours,
Nick

Great time down under. Vicky, our travel a...
Australia | Jan 11 - Jan 18, 2025

Licille
Licille E.
Flagami, FL | Reviewed on Jan 21, 2025
Great time down under. Vicky, our travel agent was very knowledgeable and accommodating to our requests and situations. She is prompt with returning our messages. She provided excellent tour packages, hotels and airport services. The airport transportation was top notch, both the vehicles and drivers. They were all punctual and can be easily reached. we couldn’t ask for a better hotel location and caliber. Our rooms were very comfortable and from where we were, we could walk wherever... Read more

Great time down under. Vicky, our travel agent was very knowledgeable and accommodating to our requests and situations. She is prompt with returning our messages. She provided excellent tour packages, hotels and airport services. The airport transportation was top notch, both the vehicles and drivers. They were all punctual and can be easily reached. we couldn’t ask for a better hotel location and caliber. Our rooms were very comfortable and from where we were, we could walk wherever we wanted to go.

Hotel Reviews
Rydges Melbourne Hotel
Melbourne
Authenticity & Character
Location
Close to the sights and restaurants
Staff
everyone was nice
Cleanliness & Comfort
The Sebel Quay West Suites
The Rocks
Authenticity & Character
Location
walkable to the sights and restaurants in the city
Staff
everyone was nice
Cleanliness & Comfort
Activity Reviews
Sydney Bridge Climb Summit
Sydney Bridge Climb Summit
Sydney
Quality of Experience
Guides, Drivers and Staff
staff were friendly and accommodating. They were ready for all weather to keep is comfortable during the climb.
Sydney Opera House Tour
Sydney Opera House Tour
Sydney
Quality of Experience
 Great Ocean Road Small Group Eco tour
Great Ocean Road Small Group Eco tour
Melbourne
Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic Sydney Sights - Half Day Tour
Panoramic Sydney Sights - Half Day Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
friendly and knowledgeable
Transport
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Sydney

The weather was topsy turvy during out trip but our guide Andy made sure that we hit the sights while avoiding the bad weather. The champagne after the hike was a nice touch

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jan 21, 2025

Hi Licille,
Thank you so much for your thoughtful review! It was an absolute pleasure assisting you with your trip to Australia. I'm thrilled to hear you enjoyed the tours, accommodations, and airport services we arranged. I'm delighted that everything met your expectations and that you had such a wonderful time exploring.
Thanks again, take care, and all the best , Vicky🌏✨

Kimkim is our new resource for international travel
Costa Rica | Jan 11 - Jan 18, 2025

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Karen K.
Minneapolis, MN | Reviewed on Jan 20, 2025
We decided to go to Costa Rica for a week's vacation, and struggled with all of the options: Where to stay? What to do? How do we navigate international travel? Then we found Kimkim. We worked with Holden, a Costa Rican resident. He asked us many questions, and was so patient with ours! He helped us plan the trip of a lifetime (working with our budget) and took care of all of the reservations--car, hotels, and excursions--with knowledge of all the nuances. As we got closer to our... Read more

We decided to go to Costa Rica for a week's vacation, and struggled with all of the options: Where to stay? What to do? How do we navigate international travel? Then we found Kimkim. We worked with Holden, a Costa Rican resident. He asked us many questions, and was so patient with ours! He helped us plan the trip of a lifetime (working with our budget) and took care of all of the reservations--car, hotels, and excursions--with knowledge of all the nuances. As we got closer to our departure date, we were connected with Wilman, who helped us while we were in-country with responsive (sometimes immediate) communication. Wilman added an excursion for us, gave us dining recommendations and navigated a hotel issue. We literally worried about nothing. I cannot recommend Kimkim, Holden, Wilman and their team enough. Whether you are a first time traveler or experienced and looking for other ideas, Kimkim is an incredible resource!

Hotel Reviews
Nayara Springs - Adults Only
Fortuna

Where does one even start when reviewing this gem? Their reputation is well earned as one of the leading resorts/hotels in the world. First, the staff. Every person we met had one goal--to make our stay unforgettable. The Welcome Center staff, assistants, golf cart drivers, staff at the bars and restaurants, and housekeeping were all positive and approachable. Next, the grounds. Nayara is nestled in the heart of the rainforest, with lush vegetation and wildlife. It is beautifully kept, with stone paths, bridges and muted lighting that is breathtaking. Finally, the accommodations. We stayed in both a villa and a tent, and each space was beyond all expectation. Each had defined areas: A luxurious bath, with indoor and outdoor dual showers. A well appointed sleeping/living area with canopy netting over the bed. Each villa/tent had its own private hot springs plunge pool with jets for extra relaxation. The complimentary well-appointed mini-bar. In addition to all of this, there are numerous restaurants, hot springs, infinity pools with swim up bars, spas, exercise options, and gift shops. Our stay was a dream and we are so happy we made the investment to stay there. We were sad to leave, and will be back.

Authenticity & Character
Location
Staff
Everyone was so positive and made us feel like we were valued.
Cleanliness & Comfort
Daily housekeeping and turndown service in the evening. A shout out to Erika for her towel origami.
Hotel Bosque del Mar
Playa Hermosa

A boutique hotel that redeemed itself after our first impression. As we exited the car the first time to check in, there was a stench of garbage(sewage), and the pool/spa was in need of cleaning. We were concerned. The next morning (and for the rest of our stay), no smell, and the pool/spa area was cleaned daily. Because of reviews we had read, we requested a room on the second level for more privacy. We arrived right around sunset, and were given the last room on the grounds--main floor, on the main walkway with no privacy unless the blinds were drawn. We decided that we would talk to someone about it in the morning. The broken toilet seat was fixed immediately. Dinner in the ocean front restaurant was very good, with the menu having a varied selection of entrees. The next morning, Maite', the general manager, greeted us personally and moved us to a second floor room, as we had requested. She was fantastic, and checked in throughout our stay to make sure everything was OK. The wait staff in the restaurant were very personable, willing to chat and laugh with us. There is service from the restaurant on the beach, which was very nice. We used paddleboards and a jet ski that were available for rent at the front desk, and our Kuna Vela sailing excursion (highly recommend) picked us up on the beach in front of the hotel. Not a touristy area, which was a positive for us. Family friendly, nice beachfront for swimming and playing. Grounds were quiet at night. Parking was lit and secure. Many dining options in the vicinity.

Authenticity & Character
A boutique hotel with buildings surrounding the pool area. Lots of vegetation and birds. Make your preferences known when reserving your room.
Location
Not a heavy tourist location. Located on the beach. Located about 30 minutes from the airport in Liberia. We rented a car and drove ourselves. The road was well maintained. No worries driving.
Staff
Maite' was amazing. Carlos and Alexis, waiters in the restaurant, were fun to interact with. Everyone was helpful.
Cleanliness & Comfort
Rooms were clean. It would be nice to have a towel station right on the beach. If the website says 2 double beds in the room, our experience was that they were queen beds (like in the US).
Activity Reviews
Organic Coffee Farm Experience
Organic Coffee Farm Experience
Arenal/La Fortuna

We were so lucky to be the only 2 people with Grady, our guide. He was knowledgeable about everything on the farm, and made it a very personal experience. So much more than a coffee farm. There was cacao, fruits, flowers and many medicinal plants as well. Grady told us about them all. We crushed sugar cane, and sampled the juice (and fermented juice as well--yum). The brewed coffee and treats were the perfect way to end the tour.

Quality of Experience
Guides, Drivers and Staff
Grady was a wonderful guide. On the way to the farm, the driver stopped so we could look at the volcano, which had cleared for a few moments. We were so grateful, as it was the only time we saw the top of the volcano during our stay.
Transport
Big Arenal Mundo Aventura Zipline + Tractor
Big Arenal Mundo Aventura Zipline + Tractor
Arenal/La Fortuna

A very beautiful and well managed experience. As someone who had never ziplined before, the staff were so professional and helpful that I didn't worry for a moment.

Quality of Experience
Very safe, well maintained and managed.
Guides, Drivers and Staff
The guides were excellent. Very professional, empathic, and patient.
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

A wonderful place to view the nature of Costa Rica. As advertised.

Quality of Experience
Guides, Drivers and Staff
Mariano was super friendly and engaging. He shared his knowledge with us and took photos of us on the bridges and by the volcano.
Transport
Morning Sailing and Snorkeling Adventure
Morning Sailing and Snorkeling Adventure
Costa Rica

A personalized ocean experience. Small group, drinks, and snacks. They were open to the group's wants (whale watching vs. snorkeling). We were able to go ashore on a beach to explore caves during our sail as well.

Quality of Experience
Very positive. Such a great feeling to be on the ocean in a sailboat.
Guides, Drivers and Staff
Skipper and first mate were personable, attentive and knowledgeable.
Transport
Very nice 47 ft. sailboat. Full galley and head (bathroom) on board.
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jan 21, 2025
Karen,
Thank you so much for taking the time to leave such a thoughtful review and for mentioning people by name who helped make your trip a success. All of these individuals have put their best efforts forward to make sure you both had an unforgettable experience in Costa Rica.
I'm glad that you enjoyed the activities that we recommended and that we were able to resolve any issues that came up quickly and satisfactorily. Our goal is to make every experience the best possible.
It was a...
Read more

Karen,
Thank you so much for taking the time to leave such a thoughtful review and for mentioning people by name who helped make your trip a success. All of these individuals have put their best efforts forward to make sure you both had an unforgettable experience in Costa Rica.
I'm glad that you enjoyed the activities that we recommended and that we were able to resolve any issues that came up quickly and satisfactorily. Our goal is to make every experience the best possible.
It was a pleasure to work with you and Skip in planning this trip. I hope you have memories to last a lifetime!

Thank you
Holden Ketchum
Serendipity Adventures

Seamless travel!
Peru | Jan 11 - Jan 19, 2025

Nicole
Nicole B.
Atlanta, GA | Reviewed on Jan 20, 2025
Traveling with KimKim has always been seamless! This was our second trip and everything was amazing! We had a great trip and it was so nice to have the guidance from Johanna! Read more

Traveling with KimKim has always been seamless! This was our second trip and everything was amazing! We had a great trip and it was so nice to have the guidance from Johanna!

Hotel Reviews
Iberostar Selection Miraflores
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abittare Hotels
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
StarDome Lodge
Ollantaytambo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Mapi by Inkaterra
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Costa del Sol Wyndham Lima Airport
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Short Inca Trail Day 2: Machu Picchu Guided Tour and Return to Cusco
Short Inca Trail Day 2: Machu Picchu Guided Tour and Return to Cusco
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sacred Valley Tour: Chinchero - Maras - Lunch at MV
Sacred Valley Tour: Chinchero - Maras - Lunch at MV
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cusco Tour
Cusco Tour
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Lima Food Tour
Lima Food Tour
Peru

We had a great time learning about the food culture of Peru!

Quality of Experience
Food
Guides, Drivers and Staff
Their knowledge of Lima!
Transport
 Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Valerio and Alex were great!
Transport
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Jan 23, 2025

Glad to hear you had another successful trip with KimKim Nicole! Looking forward to helping you again in your future South American trips.

Best,
Johanna

This was the best trip ever!I found KimKim ...
Iceland | Jan 4 - Jan 12, 2025

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karen o.
Newark, NJ | Reviewed on Jan 20, 2025
This was the best trip ever! I found KimKim through a search engine. Reviews were good and so I sent a message asking for information. From the beginning Adam was amazing. He put together a trip and then changed it multiple times as we added and subtracted. Although we never spoke, his good nature was visible throughout the entire process and much appreciated. Even during the trip itself, Adam and others answered emails quickly and humored our endless need to make adjustments. The... Read more

This was the best trip ever!

I found KimKim through a search engine. Reviews were good and so I sent a message asking for information. From the beginning Adam was amazing. He put together a trip and then changed it multiple times as we added and subtracted. Although we never spoke, his good nature was visible throughout the entire process and much appreciated. Even during the trip itself, Adam and others answered emails quickly and humored our endless need to make adjustments.

The first day was rough but we pushed through and we were glad that we did. We saw the Northern Lights our first night in Budir and the trip got better from there. Other high points? Snowmobiling, eating at the Tomato Farm, hiking a glacier (thank you Sara!), soaking in the sky lagoon, dinner at Dill and so many frozen waterfalls. It was cold and dark but we had a magical trip. What made the trip a success besides the fabulous country? The trip was seamless. KimKim provided a travel plan that was perfect. Each day the driving route was provided with stops posted along the way with descriptions that added to the magic. We never felt lost because travel plan was perfect! Okay, one day a road was closed because of snow but it was Iceland in winter and to be expected. Every hotel and activity was set and went off without a hitch.

Cannot wait to use them again!

Hotel Review
Hotel Búdir
Búðir

I described the Snaefellsnes Peninsula to my friends as the dark side of the moon. Isolated, surrounded by snow and ice. The hotel was warm and welcoming . Dinner was excellent as was breakfast. I wholeheartedly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Vidgelmir cave guided tour
Iceland

A little tricky in the snow and ice.

Langjokull Glacier Snowmobiling
Iceland

Crazy but so much fun

Quality of Experience
Guides, Drivers and Staff
Transport
Crazy driving off road in a bus!
Skaftafell Ice Cave Tour & Glacier Walk
Iceland

Definitely a hike but worth it! The glacier was astounding and climbing was a treat. Sara our guide was fabulous and understanding.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Jan 21, 2025

Thank you Karen! Reading reviews like this is the best part of my job! Despite the short winter days, you managed to see so many amazing places, and the weather didn’t hold you back, great job! I’m so happy you had a fantastic winter adventure in Iceland. Hopefully there will be part 2!

Best, Adam

Our entire trip was incredible! Katie designe...
Norway | Jan 9 - Jan 16, 2025

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Kevin J.
Oklahoma City, OK | Reviewed on Jan 20, 2025

Our entire trip was incredible! Katie designed a trip that included a variety of activities, as well as free time for us to explore. She has been so easy to work with, very responsive to every question, full of exactly the information we needed. I have so many great memories from this trip. I would like to return to Norway some day and hope Katie is still doing this work at that time.

Local specialist: Katie Acheson-Gray
Katie
Katie Acheson-Gray
Local specialist in Sørreisa | Replied on Jan 22, 2025

Hi Kevin,

Thank you very much for the positive review! So great to hear you enjoyed your trip here in Norway. Hopefully we can welcome you and your family back another time.

Best regards,
Katie

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.