Kimkim Trip Reviews

Ethyl, Fenne and Julia from Kimkim team were amazing from planning the trip to real time assistance when on the trip. Our family had a fantastic Norway trip. They planned all the must do experiences and attractions in detail so most of the trip was fun and relaxing even with 2 kids:)

I would have given 5 stars but we felt the execution ( booking confirmation as planned) as well as matching the needs with the logistics involved could have been much better. It kind of didn’t justify the money premium paid instead of self planning.

Thank you for a memorable trip overall!!

Hotel Reviews

Thon Hotel Terminus

Oslo

Excellent service and breakfast

Authenticity & Character

Location

Central

Staff

Cleanliness & Comfort

Flåmsbrygga Hotel

Flåm

One of the Best views in the world!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Byparken

Bergen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Malangen Resort

Skutvik, Meistervik

Excellent location, service. Note: ALL the activities/experiences over the 3 day trip were canceled with no backup. This resort is 1.5 hours drive from tromso so you are kind of stuck with no activities. All activities were on schedule in tromso so not a good idea if you’re choosing this resort for activities. Better stay in tromso where you have plenty of options .

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Ægir Viking Meal Experience

Flåm

Very delicious, very unique!

Quality of Experience

Ko

Food

Guides, Drivers and Staff

Transport

Dogsledding Adventure (Malangen Resort Guests)

Tromsø

Was pre cancelled before arrival. No backup or near by options . Far from tromso where activities were on schedule with many options

Quality of Experience

I

Guides, Drivers and Staff

Transport

Sauna Experience

Oslo

A must do !!! Excellent location, facilities.

Quality of Experience

Guides, Drivers and Staff

Transport

Fløibanen Funicular Experience (tickets included)

Bergen

Quality of Experience

Guides, Drivers and Staff

Transport

Past & Present City Walk

Bergen

Excellent tour guide!! Beautiful city with very interesting history

Quality of Experience

Guides, Drivers and Staff

Transport

Reindeer Sledding & Sámi Overnight Experience

Tromsø

Excellent!! Must do with kids

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Northern Lights Watch (Malangen Resort guests)

Tromsø

Was cancelled for all 3 nights with no backup. We ended up staying in tromso and still were able to view northern lights. The resort is far from tromso with no backup. The resort itself is excellent!!

Quality of Experience

Guides, Drivers and Staff

Raquel was the best! She worked with us to tailor the trip exactly to our description. We were able to work with Raquel on how we wanted each day to be - activity, free time, transportation - so we could enjoy the location without hassle of trying to figure things out in a new environment. The airport and train station pickups and drop offs were really nice. The little things mattered a lot to us during the trip. Even when things did not go smoothly, we were able to get a hold of the support folks to smooth out and solve the situation. It was comforting to know we could lean on them during all of the trip.

The tour guides were very professional and accommodating to our needs. There was an instance when the hike we were looking forward to turned out to a more of a leisurely walk. The guide took it upon himself to show us a different spot which was more of the hike we had intended to do. Then when the weather turned ugly, we were taken to an alternate location which was a surprise and extremely enjoyable. In the end it turned out to be a great day even though it was not something we were looking forward to at the beginning of the tour. Kudos to the travel agents on picking people who are knowledgeable as well as empathetic.

This is the third time we have used the kimkim service to book trips and each one has been excellent! On this trip, Raquel was a true star, making sure everything worked out great. We are recommending kimkim to everyone we know as well as using the service for future trips.

Thank you Raquel and Kimkim for the wonderful memories.

Our guides were amazing throughout our trip, there were a few things that we were expecting that weren’t provided. However that didn’t stop us from having an incredible trip. Our driver Ilyace took great care of our family and really helped make our trip enjoyable

We had a wonderful trip that exceeded our expectations. The pre trip preparations with Hakim were easy and he was very flexible in tailoring the trip to our schedule and our interests. I felt like together we came up with a good plan and it was well executed. Success in sports is a combination of planning and talent and the same can be said about our experience this past week. It was a successful trip because it was well planned with talented individuals helping us along the way.
That had to start with our driver Hakim. He could not have been more accommodating, personable, and good company for the week. Additionally he was an excellent driver and made sure we were well taken care of and the schedule we set was followed precisely. He was always early, always available, and we always felt we were in good hands knowing he was there.
The local guides were all very knowledgeable and pleasant and I felt we came away from each day with a better understanding of the history and culture everywhere we stopped. Our guides in Rabat and Marrakech should be singled out as theywere both not only informative but also fun to be with. We had a hand in setting the schedule and if I were to do it again I would change the morning tour of Casablanca and not have toured the Jewish sites. They were interesting but I felt in retrospect we should have devoted the limited time we had in Casablanca to seeing something else. That was on us for wanting some type of Jewish experience, but we got that in Marrakech and my suggestion would be if you have other clients with limited time looking to tour Jewish sites, steer them to Marrakech.
The extras like the balloon ride, the cooking class and hammam were all terrific also and again well organized. This was at or near the top of the list for best vacations we’ve been on. Thanks for your help in making it happen.

Hotel Reviews

Palais Faraj Suites & Spa

Fès

Wonderful riad. Beautiful, comfortable, staff very helpful. Great location for our touring.

Authenticity & Character

The decor and setting. The suite was lovely and very comfortable.

Location

Staff

Everyone was terrific from the opening class tea to our final goodbye.

Cleanliness & Comfort

Room was very comfortable and great to settle in after a long day of touring.

Hôtel La Tour Hassan Palace

Rabat

As this was more of a standard luxury hotel and not a traditional riad it wasn’t as interesting as our stays in Fes and Marrakech. Having said that it was a great place to stay and the restaurant and courtyard area were lovely. The breakfast was probably the most elaborate we had during our stay. The staff was also very solicitous but we were only there one night so we had little interaction with staff.

Staff

Cleanliness & Comfort

Le Casablanca Hotel

Casablanca

This was a similar experience to our stay in Rabat. Beautiful hotel, lovely courtyard, warm and welcoming staff but we were there only one night and other than having a drink on the patio we did not spend a lot of time there.

Staff

Pop

Cleanliness & Comfort

La Maison Arabe Hotel

Marrakech

The La Maison Arabe was a wonderful place to stay. Terrific location, staff, accommodations, setting, restaurant and a wonderful place to spend a few days. The Hammam was excellent and the room and view outstanding. The shower was a little tricky but otherwise couldn’t have been happier.

Authenticity & Character

Lovely setting. We were greeted with a glass of tea and a tour. Beautiful building.

Location

Close to the Medina and other than a short walk easy to access by car.

Staff

Very helpful. We checked out at 4:00 and someone was there to help us take the short walk to the car.

Cleanliness & Comfort

Activity Reviews

Cooking Workshop & Local Food

Morocco

Thoroughly enjoyable from our shopping for the meal in the souk to our cup of tea with Fes’s celebrity teamaker to the actual prep and dinner itself.

Quality of Experience

Our hostess was lovely. Very gregarious, had wonderful relationships with the food vendors. Made us feel welcomed everywhere we stopped.

Day Trip to Meknes & the Roman Ruins of Volubilis then Continue to Rabat

Morocco

Another great day. Tour of Volubilis was terrific. Interesting to see a different medina although after a long day in Fes it was nice that this one was a little shorter. Drive there was very pleasant also.

Quality of Experience

Guides, Drivers and Staff

Transport

Hassan II Mosque Tour

Morocco

Mosque was an amazing edifice. The local guide provided by the mosque was not as informative as we would have liked.

Quality of Experience

Guides, Drivers and Staff

Guide at mosque was just okay not great

Transport

Our driver Hakim once again very helpful.

Casablanca's Jewish Heritage Visit

Morocco

Probably the weak link of the tour. The guide was nice and knowledgeable about the Jewish history of Morocco but there was no docent or individual at either the Temple we visited or the museum that was very helpful. We could have probably skipped doing this in Casablanca. We incorporated a few Jewish sites in Marrakech and that would have been enough for us. Would rather have seen other sites in Casablanca. That was on us though as we only had the morning there and chose to do the heritage tour. Had a nice meal and experience at Rick’s Cafe the night before.

Quality of Experience

Docents for each stop

Guides, Drivers and Staff

Hakim was again. Our guide was nice but someone at each site would have been more informative

Transport

Morning Hot Air Balloon Experience

Marrakesh

Beautiful morning. Great experience. Amazing views. Well worth the 6:30 am pickup.

Quality of Experience

Great pilot.

Food

Just nice to have something to eat after the ride

Guides, Drivers and Staff

Transport

Concerned our 6:30 pickup wasn’t there by 6:45 but it all worked out well in the end.

Guided Tour in Fes

Fes

Great day. Long and maybe could have a little less time in the Medina but overall felt like we got a good feel for Fes.

Quality of Experience

Guides, Drivers and Staff

Our driver was terrific. Took us to his favorite restaurant in Fes called in English “Second Wife” for a more local place to eat. Outstanding b

Transport

See above

Morning Guided Tour in Rabat

Morocco

Terrific guide. Very enthusiastic, informative, gave us a nice overview of Rabat.

Quality of Experience

M

Guides, Drivers and Staff

Transport

Guided Tour in Marrakech

Marrakesh

Probably the best guide we had. Very informative and answered many questions I had about Morocco in general that I didn’t ask the others. Long day but well worth it.

Quality of Experience

Guides, Drivers and Staff

As mentioned very open, easy to talk to, didn’t shy away from tough questions. Very pleasant.

Transport

Four stars only because of the amount of walking.

Absolutely wonderful trip, one of the best among all trips I have made in my life!

Liz Karen has done absolutely brilliant work organising this trip for me and accommodating all my requests. And she and her colleagues were absolutely amazing when my flight from Chachapoyas to Lima was cancelled and they needed to get me to Lima in time for me to catch my international flight! Special thanks to Liz for her help with getting the refund from the airline for this cancelled flight!!! :)

Milton was a superior guide, he made the trip very special (mainland).
Liz our contact on the Galapagos was also great.

I worked with Monica to put together a self-driving itinerary for my two college-age children through the South and North Island. Monica was great to work with - very knowledgeable, extremely responsive, good at taking input and making thoughtful suggestions, and sensitive to budget. She put together a fantastic trip with a mix of different activities and highlights, many of which we would not have found on our own. While they were on the trip, she responded quickly to any needs they had and the trip went very smoothly and successfully. I would highly recommend Monica and the Kimkim experience. Many thanks Monica!

Activity Reviews

Jet Boat the Shotover River

Queenstown (NZ)

This was one of my kids’ favorite activities on the trip!

Quality of Experience

Guides, Drivers and Staff

Transport

Doubtful Sound Overnight Cruise (Real NZ)

New Zealand

This was perhaps the biggest highlight of the trip! My kids loved it! And we would never have thought to do this without Monica’s encouragement.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kayak Tasman Glacier Lake

New Zealand

My kids loved their kayaking guide and found him very entertaining. This experience was another highlight of the trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Te Pā Tū - Maori Cultural Experience

Rotorua

The kids said the guide for this evening was excellent. Very fun, knowledgeable and interesting. They also raved about the restaurants she took them to. They loved one so much that they went back the next night.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Glowworm Kayak Tour

Rotorua

This was my kids’ favorite part of their North Island experience. They said it was amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing time, and the guides were as much a part of that experience as the amazing geography. Herman's knowledge and attitude made our introduction to Chile and the tour of Santiago a great start. Our next experience - kayaking the Petrohue and staying overnight by the waters of the fjord was probably the highlight. Our guide, Elisban, the beautiful scenery and wildlife, along with the stay at Yolanda's farm made for a couple of fun and invigorating days. The next day we mountain-biked the Osorno volcano, and our guide Jorge made the challenging uphill and some downhill another great experience. That was followed by a guided walk through the Alerce park, where our guide Luis kept us both informed and entertained with his great sense of humor and it was a good break in between some more vigorous physical excursions. Our 'bike and beer' tour with Jorge (again) gave us some amazing views of lake Llanquihue and the countryside, and while we did sample a few bears (amazing), we had too many Pisco sours the night before so we mostly drank water. We wrapped up the trip by white water rafting with Elisban, and were finally introduced to the coliguacho. We had learned from Jorge that you can break open the coliguacho and extract honey, and were surprised to find that it was true. So...overall incredible trip!

Hotel Reviews

Hotel Eco Boutique Bidasoa

Santiago

Very comfortable, clean hotel in one of the nicest areas of Santiago. Great restaurants within walking distance.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Wyndham Puerto Varas Pettra

Puerto Varas

Very clean and comfortable. Incredible views of the lake and volcanos. Nice breakfast buffet. Lobby room was an excellent place to relax and take in the scenery.

Authenticity & Character

German architecture and rustic feel.

Location

Walking distance to everything in Puerto Varas

Staff

Easy check-in, check-out, and helpful with all questions and recommendations for food/coffee.

Cleanliness & Comfort

Activity Reviews

Day 2/2: Kayak Journey Across the Fjords

Puerto Varas

See previous day's review...

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rafting on the Petrohué River

Chile

Great way to end our trip! Eli was our guide once again, prepared us well for the white water, and it was a great experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Santiago City Tour - Private

Santiago

Herman our guide was so knowledgeable, and his personal experiences and character were a huge plus.

Quality of Experience

Guides, Drivers and Staff

Transport

Day 1/2: Kayak Journey Across the Fjords

Puerto Varas

This was the highlight of our trip. Kayaking the river and fjord, the wildlife, the guide, the food, sleeping overnight in tents near the water, swimming in the icy water, seeing penguins, dolphins and sea lions, the experience of eating farm-fresh food at the farm itself - all were things to remember.

Quality of Experience

The guide was excellent, and the views were incredible, the food was great....

Food

Guides, Drivers and Staff

Transport

Mountain bike Osorno Volcano

Puerto Varas

Jorge our guide was excellent, and the experience was invigorating. It was cloudy so we couldn't see the top of the volcano, but it was still beautiful and we got an incredible view of the Lake of the Saints.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trekking in Alerce Andino National Park

Puerto Varas

Our guide Luis had a great sense of humor, was very knowledgeable, and this was a nice, easy hike with a lot of beautiful scenery.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bike & Beer

Puerto Varas

Jorge set us up for a great ride from Frutillar to LLanquihue. The ride wasn't too strenuous, and we had great views of the lake, farms, country side, and the cities. Jorge had an delicious lunch and great assortment of local beers for tasting when we were finished.

Quality of Experience

Guides, Drivers and Staff

Transport

Every part of our trip was incredible and we couldn’t have done it without the Kim Kim team! From their advice during the planning to the guides that introduced us to the incredible sights, sounds and flavors of Peru, we truly experienced the trip of a lifetime!

Angel has been able to organize an exciting and comprehensive plan for our trip to Chile. In the planning phase he’s been capable of accommodate all our wishes for activity despite our time constraints, including impeccable logistics. During the trip he’s been always available for clarifications, small adjustments and coordination.

While all our guides have been extremely professional and offered great adventures, some really stood out. In chronological order:
- Andrej, our guide for an excursion in the Atacama desert, is very experienced and knew the area well, showing us a less touristic route which ended with a breathtaking waterfall view.
- Sebastian, our guide for 2 tours in Rapa Nui, is extremely knowledgeable about the island’s history and was able to provide all the answers to our questions.
- Claudio, our driver from Balmaceda to Puerto Rio Tranquilo, is a very professional driver who provided many insights about the nature in the area and he took initiative to stop several times along the 3 hours drive to let us take photos in the most stunning viewpoints.
- Jose Luis, our contact person in Puerto Natales, was very available to organize our pick up and car rental, and also provided us with lot of trip suggestions for our adventures in the Torres de Paine National Park.
- Our guides for the tour on Magdalena Island also gave us one of the most memorable tours, taking us for a walk across an incredible amount of penguins.

Overall, I would recommend this journey to everyone as it included activities for anyone, with Angel being able to suggest the most suitable activities for your needsz

Hotel Reviews

Ckoi Atacama Lodge

San Pedro de Atacama

Amazing stay with llamas in the backyard and fresh and authentic food.

Authenticity & Character

Freshest eggs I have ever had!

Location

Very central

Staff

Cleanliness & Comfort

Not the newest rooms, but that is part of the authenticity.

Hotel Alma Sur

Punta Arenas

Very nice room and extremely central, the staff was quick to react to our complaints on extremely noisy neighbors.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Panamericana Providencia

Providencia

Comfortable and clean hotel for our stays during flight connections, it is also very central in Santiago.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tupa Hotel

Hanga Roa

The hotel is old and full of mold, but it is fairly central and offers a great view.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Vendeval

Puerto Natales

Very stylish hotel, a hotspot for backpackers and adventurers.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Valle Exploradores

Puerto Río Tranquilo, Aysén

Cozy hotel with an extremely helpful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Rano Raraku Volcano & Anakena White Sand Beach

Easter Island

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Waterfalls & Cactus Trek

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Sandboard in the Atacama Desert

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Trek to Puripobre Hot Springs

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Tour Orongo Volcano

Easter Island

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to the Airport for your Flight to Easter Island

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Good Bye Easter Island - Transfer to the Airport for your flight to Santiago.

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Snorkeling Tour in Easter Island

Easter Island

Quality of Experience

Guides, Drivers and Staff

Transport

Kayak Adventure at the Marble Caves - Puerto Rio Tranquilo

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Magdalena Island - Penguin Encounter Half Day Tour

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Valparaiso & Viña del Mar - Group Tour

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful trip, expertly arranged by Kimkim. Michelle stayed in touch with us constantly to be sure everything was going smoothly. She quickly came up with a solution to a problem with our rental car so that it was no hassle at all for us. All of our accommodations were great. Our tours were perfect for us. I cannot recommend this company enough and would book through them again in a heartbeat.

Hotel Review

Church Hill Boutique Lodge

Stewart Island

Our room was lovely. The service as personal. The food was amazing. We loved this place.

Authenticity & Character

Location

The big hill up was a bit challenging, but Chris will come down to pick you up. A lovely location.

Staff

Cleanliness & Comfort

Activity Reviews

Kiwi Spotting Encounter

Stewart Island

Dan was a great, knowledgeable guide. We saw kiwi!

Quality of Experience

Guides, Drivers and Staff

Transport

We did see kiwi, because Chris really knew what he was doing.

Te Anau Glowworm Caves

Te Anau

I cannot say enough about how amazing this was.

Quality of Experience

Guides, Drivers and Staff

Transport

We did a 5 city tour to Beijing, Xi’an, Chengdu, Guilin/Yangshuo, and Shanghai.

Carol and the China Highlights team was amazing. They arranged for all lodging, transportation, and coordinated private tour guides for each city. We setup our itinerary so that each day had an anchor event or two, and we had flexibility to work with the guide in the evening plans.

Here were a few highlights along with our guide name. We recommend all of them highly and would request them again.

1. Beijing - guide was Sally. We ventured to the Forbidden City, Tianamen Square, Great Wall, Hutong Village, Olympic Village, et al. She was extremely thoughtful and had great food recommendations as well

2. Xi’an - Jenny was an amazing guide, high energy and extremely knowledgeable. We saw the terracotta warriors, bike riding the old city walls, shopping and snacking through the Muslim quarter and more.

3. Chengdu - Helen guided us through the Panda base where we saw some of the new baby pandas in their habitat, the Leshan Buddha, evening show with changing masks and we had to have Sichuan local hot pot as well!

4. Guilin/Yangshuo - William did an amazing job showing us around the beautiful countryside via scooter. We also visited the Reed flute cave and elephant rock. The river cruise was great and we had many great local meals.

5. Shanghai - our last stop was with Kris. He took us on a full day tour starting at Shanghai Tower, eating local cuisine at Nanjing road then walking down to the Bund. We also took some time on our own in the French quarter.

Overall a wonderful trip. Highly recommend!

Emerson was very organized. He responded promptly to questions even on his day off. He was very patient and reassuring. There were no surprises. We would go with Emerson again

Hotel Reviews

Northern Lights Village Pyhä

Pyhä

Loved the cabins. Toasty warm! Beautiful sightings of the Northern lights right from your bed. Gaze upon the beautiful stars from the comfort of a warm cabin as well. The breakfast and dinner were included and was absolutely amazing- great choice of entrees, salads, cheese with jams and breads. The staff were friendly and helpful and the place was very clean.

Authenticity & Character

Location

Far away from the city lights and so chances of seeing the northern lights are greatly.

Staff

Cleanliness & Comfort

Haawe Boutique Apart Hotel

Rovaniemi

Very cute apartment.it was spacious, modern and located right in the center of the city center. The kitchen was stocked with dishes, cutlery and crockery. The fridge was stocked with an eggs, cold cuts, cheese, jam and butter, yoghurt, assorted fruits, oatmeal, chocolate and candy bars. There were condiments for cooking a quick meal. Cereal, milk and berry juice was also stocked and yummy breads. There was a toaster, a dishwasher and a microwave. Laundry is free and the pods for the dishwasher and laundry were also free. The highlight was the deep white soaking tub!!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Riisitunturi National Park Expedition

Rovaniemi

Just tracked through the snow. Nothing to do- the trees were bare of the snow as the snow had all meted due to the high temps. Very uneventful- there was no historical detail or narrative offered by the guide- we all walked in silence for about 2 miles. Took a couple of photos- very underwhelmed and a waste of time.

Quality of Experience

Food

Smoked sausages and marshmallows.

Guides, Drivers and Staff

Be ready with a narrative or educational activities if the weather does not cooperate.

Transport

The van could be a bit more spacious. We were 7 people cramped like sardines.

Reindeer Farm Visit (No Safari)

Rovaniemi

Quality of Experience

Guides, Drivers and Staff

Transport

Ice-Climbing Experience

Pyhä

Quality of Experience

Guides, Drivers and Staff

Our guides were fantastic. Max was very encouraging and his colleague from Mexico were both patient and gave very clear instructions.

Transport

Aurora Hunting by Snowmobile

Pyhä

Quality of Experience

Guides, Drivers and Staff

Oscar and Ari were great guides.

Transport

Northern Lights Tour

Rovaniemi

Quality of Experience

Guides, Drivers and Staff

Transport

Fabulous trip. Seamless from start to finish even with an intentionally tight timeline. Everything accomplished. We did appreciate that the Bens Ricoleta Park found a room for us when we arrived early (twice!).

Activity Review

Full-Day Martillo Island with visit to Penguin Rookery and Beagle Channel Navigation

Ushuaia

Being on the island with the penguins was our favorite part of the trip.

Quality of Experience

We had an excellent experience working with kimkim. Holden and Wilman from Serendipity Adventures were great to work with. They helped create an incredible 6-day trip in Costa Rica.

From beginning to end, Holden and Wilman were responsive, answered all our questions in a timely fashion, offered super helpful suggestions before and during our trip. The trip they put together for us was perfect! Our lodgings (Cloud Forest Lodge in Monteverde, and La Mariposa Hotel in Manuel Antonio) were incredible. The rooms were excellent, comfortable, clean, and the views were amazing. The staff at both hotels were so nice, friendly, and accommodating. We would highly recommend both hotels. We are vegan, and Holden made sure both hotels offered vegan options, which was so helpful and really appreciated. During our trip, Wilman sent us vegan friendly restaurant recommendations, which was so thoughtful and really helped save time!

All of the tour guides were super knowledgeable, friendly, and provided an excellent sightseeing experience. All of our guides were on time and highly professional. They were also very caring and respectful to the animals and to the forests. We learned a great deal from them, and we saw so many incredible animals.
--Andrés from Monteverde Outdoor Center provided an amazing tour of the Monteverde Cloud Forest Reserve where we saw many animals including Quetzal.
--Ed from Don Juan Coffee, Chocolate & Sugar Cane Experience Tours was super friendly, and we learned a lot about the coffee making process.
--Jorge and Gerardo from Finca Madre Tierra, along with all of the other people who worked there, were warm and welcoming; so were all the farm animals! You could tell they cared deeply for their animals. We had a great horseback riding experience.
--Guillermo from Children's Eternal Rainforest Night Walk gave us an awesome night tour where we saw many interesting insects, spiders, and leaf cutter ants, to name a few.
--We also traveled to Manuel Antonio National Park, where our guide Eidersen from Endemic Bird tours, brought so much enthusiasm and care; we saw sloths, coati, howler monkeys, to name a few. It was an excellent tour!

Thank you, Holden and Wilman, for organizing this amazing trip! It was everything we hoped for. We definitely want to make a return visit!

A great trip that led us to see a lot of the country, gather wonderful memories and met so many great people

A lot of waiting around in Thailand, as it felt like I was passed on from one group to the next. Having said that, Jeab was fabulous, helped with so many things, including reservations and recommendations. All my excursions were great.

I was very disappointed in our Vietnam Trip. The first hotel was horrible (at least, I hated it). It was run down, messy and had no lobby. The following trips, Cambodia and Thailand, were fabulous. The other hotels were fine, some beautiful. The boutique cruise was terrific.

We had great time in Patagonia, enjoying the beautiful landscapes and nationsl parks and the good logistic of the trip thanks to Marcela . Absolutely stunning and the highlight in the trip was the Mini trekking in Perito Moreno. Brilliant recommendation for a hotel was Arakur in Ushuaia, Rest of the hotels / Xelena in El Calafate and Hotel Lago Grey in Torres del Paine/ were middle range hotels although I can not hide the magnificent view to Grey Glacier from the restaurant of the hotel, but not from the rooms. Our first trip with Kim Kim was to Colombia where we experienced exclusive service and guides from Aracanto agency there. We expected similar with the budget we spent here but maybe there are different standards between the countries. Anyway I would recommend Patagonia to everyone who enjoys outdoor and sceneries that you could see on very few places on the Earth.

All local guides were great, our trip went smoothly, and we saw many interesting and beautiful places.
We really enjoyed both cultural shows one in La Pas and other in Rapa Nui.

Hotel Reviews

Hotel Presidente

La Paz

Excellent location, clean and quiet.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

ICON Hotel

Santiago

Authenticity & Character

Location

Located in quiet neighborhood, great park and mall is in walking distance. We used subway to get to other parts of Santiago

Staff

Cleanliness & Comfort

Hote Hotu Matua

Hanga Roa

There was no AC, only one portable fan...there is available only one electrical outlet to accommodate either the fan or the TV. The bathroom and room furniture need some update.

Authenticity & Character

Beautiful entrance area

Location

Staff

Cleanliness & Comfort

Activity Reviews

Visit Copacabana, Titicaca Lake and Sun Island

Chile

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rano Raraku Volcano & Anakena White Sand Beach

Easter Island

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kari Kari Cultural Show and Dinner

Easter Island

Quality of Experience

Food

Guides, Drivers and Staff

Transport

La Paz - City Tour & Moon Valley

La Paz

Quality of Experience

Guides, Drivers and Staff

Transport

Santiago City Tour

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

Wine Tasting at Viña Cousiño Macul & Visit the Bahai Temple

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Valparaiso, Viña del Mar and San Alfonso del Mar- Private Tour

Chile

Quality of Experience

Guides, Drivers and Staff

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Transfer to the Airport for your Flight to Easter Island

Chile

Quality of Experience

Guides, Drivers and Staff

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Ahu Akivi & Tahai - Visit a Ceremonial Site

Easter Island

Quality of Experience

Guides, Drivers and Staff

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Good Bye Easter Island - Transfer to the Airport for your flight to Santiago.

Chile

Quality of Experience

Guides, Drivers and Staff

Transport