Kimkim Trip Reviews

4.8
Based on 19,858 ratings
Read 19,858 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Pork chop vacationers
Portugal | Oct 4 - Oct 18, 2025

P
Patty D.
Canada | Reviewed on Oct 31, 2025
I wanted to share how much we enjoyed our recent trip to Portugal. From the initial planning stages through our departure, the entire experience was fabulous. Our guides were incredibly knowledgeable and personable. The cooking class, which included meeting at the market in the Algarve to shop for ingredients and being hosted in their home, was an incredible experience that I would highly recommend. The Ponta da Piedade by Boat Excursion was also excellent; it was easy to find the... Read more

I wanted to share how much we enjoyed our recent trip to Portugal. From the initial planning stages through our departure, the entire experience was fabulous.

Our guides were incredibly knowledgeable and personable. The cooking class, which included meeting at the market in the Algarve to shop for ingredients and being hosted in their home, was an incredible experience that I would highly recommend. The Ponta da Piedade by Boat Excursion was also excellent; it was easy to find the location, and we experienced no issues. The Lisboa Pessoa Hotel in Lisbon was beautiful. Our private tour of Sintra and Pena Palace with our guide for our small group of four was also wonderful.

After leaving Lisbon, we followed Kimkim's suggestion to visit Nazaré, a beautiful surf town with stunning beaches and cliffs. Porto was vibrant and full of life, and I highly recommend the foodie tour we took, which introduced us to traditional foods and authentic local restaurants. Our trip concluded with wine tasting and sightseeing in the Douro Valley.

We truly loved Portugal and feel there is so much more to explore.

Local specialist: Emily Boles
Emily
Emily Boles
Local specialist in Kimkim HQ | Replied on Nov 13, 2025

Thanks so much for your review, Patty! It was so fun working with your group, and I'm glad you all had a wonderful time. I love to hear that the cooking class is something you recommend, it's so nice connecting with the locals and trying their cuisine! There's truly so much to see in Portugal — I hope you're ready to plan your next trip. 😆

First Iceland experience
Iceland | Oct 22 - Oct 26, 2025

K
Kenneth W.
Newark, NJ | Reviewed on Oct 31, 2025

Our travel co ordinator, Guðmundur Óli provided us with an itinerary which enabled us to experience the beauty and character of Iceland. Each day provided a different facet of Iceland's natural beauty & contrast. Additionally, all of the details which are critical for a stress free experience were taken care of. Guðmundur Óli provided an excellent level of service.

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Oct 31, 2025

Thank you so much for the kind review Ken. I'm really happy to hear that the trip went well and I do hope to see you in Iceland soon again :)

Lucie gave us excellent service in planning a...
Germany

Vickie
Vickie D.
Ashburn, VA | Reviewed on Oct 31, 2025

Lucie gave us excellent service in planning a fourteen day trip to Germany. She diligently listened to our choices of destinations and accommodated all of our changes. She was not only quite friendly, competent and knowledgeable, but patient, working with a senior couple.

I would highly recommend her!

Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Nov 03, 2025

Dear Vickie,

Thank you so much for your nice words! I appreciate a lot!

Looking forward to work again with you!

I wish you all the best,
Lucie

10 days in Provence
France | Oct 19 - Oct 28, 2025

Virginia
Virginia B.
Seattle, WA | Reviewed on Oct 31, 2025
Audrey was easy to work with, prompt in her responses and adaptable to our needs. Our private tour in the Camargue was a highlight of the trip. Alex was enthusiastic and incredibly knowledgeable. Le Negresco in Nice was extraordinary and worth the extra expense. Our private driver from Arles to Nîmes was so kind. He gave us a tour of Nîmes, the Jardin du Fountain, while we waited to pick up our rental car. The flexibility in our itinerary allowed for lots of exploring on our own which was... Read more

Audrey was easy to work with, prompt in her responses and adaptable to our needs. Our private tour in the Camargue was a highlight of the trip. Alex was enthusiastic and incredibly knowledgeable. Le Negresco in Nice was extraordinary and worth the extra expense. Our private driver from Arles to Nîmes was so kind. He gave us a tour of Nîmes, the Jardin du Fountain, while we waited to pick up our rental car. The flexibility in our itinerary allowed for lots of exploring on our own which was important to us.

Hotel Reviews
Hotel Le Negresco
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Cezanne
Aix-en-Provence
Authenticity & Character
Location
Request room off street.
Staff
Cleanliness & Comfort
Room and bathroom were not clean. Live mouse in breakfast area.
La Maison Volver
13200
Authenticity & Character
Lovely staff, good breakfast, clean spacious rooms.
Location
The location is good for walking the town but too loud for sleeping.
Staff
Very helpful and kind.
Cleanliness & Comfort
Clean room, comfortable bed. Just loud due to location on main street
Activity Review
Self-guided exploration of Aigues-Mortes and Safari in Camargue
Self-guided exploration of Aigues-Mortes and Safari in Camargue
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Nov 04, 2025

Dear Virginia,

I am glad you liked the Camargue National Park. Off the beaten track, this is one of my favourite destinations in my region! He was very nice to build this program for you.
I wish you all the best,
Audrey

The trip was great.
Morocco | Nov 22 - Nov 25, 2024

Joannie
Joannie N.
Canada | Reviewed on Oct 31, 2025
The trip was great. We really appreciated how smoothly the transport from the hotel to various activities worked out. It was well organized. We enjoyed our day in the mountains and meeting some locals. I really want to go back! Mohamed was great Read more

The trip was great. We really appreciated how smoothly the transport from the hotel to various activities worked out. It was well organized.

We enjoyed our day in the mountains and meeting some locals. I really want to go back!

Mohamed was great

Hotel Review
2Ciels Boutique Hotel
Marrakech

Cure place. The pool was under renovations when we went

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Marrakech Cultural Guided Tour
Marrakech Cultural Guided Tour
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Imlil Valley: High Atlas Mountains Adventure & Lunch with a Berber Family
Day Trip to Imlil Valley: High Atlas Mountains Adventure & Lunch with a Berber Family
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Oct 31, 2025

Hi Joannie,

Thank you so much for sharing your lovely feedback. We’re very happy to hear that you enjoyed your trip and that everything went smoothly with the transport and activities. It’s wonderful that you had such a great experience in the mountains and enjoyed meeting the locals; those moments truly capture the heart of Morocco.

We also appreciate your note about the hotel pool and will make sure to keep that in mind for future stays.

It was a real pleasure having you with us, and we’d be delighted to welcome you back whenever you decide to return.

Warm regards,
Mohamed

Barcelona was magical!
Spain | Oct 23 - Oct 28, 2025

Kathryn
Kathryn M.
Seattle, WA | Reviewed on Oct 31, 2025

Barcelona was magical! The food tour with Gabbi was outstanding the Barcelona cooking school with incredible recipes of Cadillac custard and pie by Johannes was well worth the time and effort! One of the best photo houses in Barcelona was the Mesa house where we had a delicious meal simple that went along with the enchanting music. I will definitely come back to Barcelona.

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Dec 16, 2025

Thank you so much for sharing your experience! So happy to hear that Barcelona felt truly magical. It’s wonderful to know you enjoyed the food tour with Gabbi and the cooking class with Johannes—those hands-on culinary experiences are such a special way to connect with the city. 😀

I loved hearing that the food, music, and atmosphere made it such a memorable evening. Thank you for traveling with us, and we are happy to help you plan your next visit to Barcelona or see you on a future kimkim trip! 🙌

Perfect Trip to Turkey
Turkey | Oct 13 - Oct 24, 2025

Catherine
Catherine S.
Los Angeles, CA | Reviewed on Oct 31, 2025
Berat collected information about what was important to us and then planned an amazing 12 days in Turkey. She took the work and worry out of trip planning. Every detail was executed without a hitch, including pickups, hotel stays, private guide, meal reservations, and activities. Our guide, Volcan, helped us to understand the long history of Turkey and the many sites we visited from Istanbul to Cappadocia to Konya to Pamukkale. He demonstrated a profound understanding and communicated easily. Read more

Berat collected information about what was important to us and then planned an amazing 12 days in Turkey. She took the work and worry out of trip planning. Every detail was executed without a hitch, including pickups, hotel stays, private guide, meal reservations, and activities. Our guide, Volcan, helped us to understand the long history of Turkey and the many sites we visited from Istanbul to Cappadocia to Konya to Pamukkale. He demonstrated a profound understanding and communicated easily.

Hotel Reviews
Mövenpick Izmir
Izmir

A large hotel, one block from the water, near many restaurants, and a short walk to city sites. We were welcomed with alacrity.

Authenticity & Character
This is a large hotel that so less about character and more about functionality, which is fine.
Location
Ocean in front and city everywhere.
Staff
Our check in was thorough and welcoming.
Cleanliness & Comfort
Super clean room and common areas. Heating system was turned on and air conditioning was turned off, so the room was warm despite open window.
Doğa Thermal Hotel & Spa
Denizli

Pamukkale’s draws visitors to thermal waters and ancient ruins. The Doğa Hotel was located nearby and had pools for guests.

Authenticity & Character
Location
The sites are a short drive away.
Staff
Cleanliness & Comfort
Novotel Konya
Konya

Standard large hotel on the outskirts of Konya.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Taskonaklar Cappadocia
Nevsehir

The decor of this hotel was more like a gorgeous curated home. With an entry, spacious bathroom, and bedroom with a sitting area, it was enormous. Breakfast was authentic Turkish cuisine, delicious. Staff gave us tips on where to eat nearby.

Authenticity & Character
Turkish rugs and decor and local building materials made this hillside hotel fit into the local landscape.
Location
What a view of the Pigeon Valley!
Staff
Cleanliness & Comfort
The Bank Hotel
Istanbul

The Bank Hotel is in a former bank building on the financial street, so it has lots of character and it is beautifully designed and decorated inside. The location allowed easy proximity to many areas in the city. The room was comfortable and the breakfast was delicious. Staff was attentive.

Authenticity & Character
Lovely details throughout the hotel: high ceilings, crown moldings, original elevators and staircases.
Location
Many areas were within walking distance and the above ground train to The Hagia Sophia and Grand Bazaar was nearby.
Staff
Front desk, dining room, housekeeping, and doormen were friendly and helpful.
Cleanliness & Comfort
Activity Reviews
Visit Zeyrek Cinili Hamam: Relaxing Turkish Bath + Beautiful Museum
Visit Zeyrek Cinili Hamam: Relaxing Turkish Bath + Beautiful Museum
İstanbul

Organized and thorough bathing experience. My skin was smooth and moisturized afterwards. The refurbished building is gorgeous.

Quality of Experience
Guides, Drivers and Staff
Our driver took us from the hotel to the hamam and back. He was on time and knew his way around the city.
Transport
Clean van.
Explore the Sultanahmet Square, Blue Mosque + Hagia Sophia
Explore the Sultanahmet Square, Blue Mosque + Hagia Sophia
İstanbul

A trip to Istanbul would be incomplete without a visit to these sites. The above ground train got us there easily and our guide, Volcan, gave us the history of the place as well as key spots for pictures. A nearby restaurant was suggested and it was delicious.

Quality of Experience
Guides, Drivers and Staff
Volcan was a wealth of information.
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Oct 31, 2025

Dear Catherine,
Many thanks for your review, we appreciate it! So glad to hear you had a great time in Turkey with us. We look forward to hosting you in the future for a second round!
Best,
Berat

great itinerary for our Japan hike
Japan | Oct 23 - Oct 29, 2025

Courtney
Courtney F.
Seattle, WA | Reviewed on Oct 30, 2025

Ilse set up a great itinerary for our Japan hiking and Kyoto trip. The hotels were a perfect fit for us and it was sooo easy to travel by train because she’d set up all the tickets. We always had the correct fare!
On our Nakasendo trail hike the directions with pictures of each turn and the GPS track made for a relaxed experience. Pre booked taxis were invaluable because it turned out some towns only had a few drivers to transport all the hikers!
Thank you for such a great service.

Local specialist: Ilse Montald

We had an oustading two week trip In Portugal...
Portugal | Oct 1 - Oct 14, 2025

J
John S.
Columbus, OH | Reviewed on Oct 30, 2025
We had an oustading two week trip In Portugal & Madeira! (Five days in Lisbon with various tours; 3 days to Algarve with a rental car, 1 day in Evora & 3 days to Madeira. This is want we wanted and may be very different from others.) Joao fully customized our long awaited trip to Portugal based on our wishes and particular needs. He did an outstanding job, was very patient, detailed, and provided excellent communication along the way. In addition to several guided tours, Joao provided... Read more

We had an oustading two week trip In Portugal & Madeira! (Five days in Lisbon with various tours; 3 days to Algarve with a rental car, 1 day in Evora & 3 days to Madeira. This is want we wanted and may be very different from others.) Joao fully customized our long awaited trip to Portugal based on our wishes and particular needs. He did an outstanding job, was very patient, detailed, and provided excellent communication along the way. In addition to several guided tours, Joao provided great material and suggestions for the days on our own. Joel (Joao's partner at My Lisbon Holidays) was a great driver & guide to numerous points around Lisbon!

We think the Kimkim model of working with local tour groups who deeply know the area is great; meaning whether you need a cutomized package for Portugal, Iceland, or xxxx, you will work with the local experts! Also you can do as much or as little on your own as you want; knowing the overall framework of your trip (hotels, airport pickup, guded tours, and rental car) has been assembled by people who have done it many times before. (Our hotel in Madeira was OUTSTANDING!!)

Thank you Joao & Joel!!

Hotel Reviews
Vila Gale Evora
Evora

Very good hotel, excelent breakfast; good facilities and grounds. Good central location. Helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Porto Mare
Funchal

One of the best hotels we've stayed in around the world! Excellent room with Outstanding views, private patio, endless breakfast buffet. Excellent chpice of onsite restauramts. very helpful staff.

Authenticity & Character
Outstanding!
Location
Right on coast, execellent views, central location for day trips. Palm trees and pools.
Staff
very helpful
Cleanliness & Comfort
everything tip top!
Lagos Avenida Hotel
Lagos

Good room and GREAT breakfast. Good central location.

Authenticity & Character
Location
central area
Staff
Cleanliness & Comfort
HF Fénix Urban
Lisbon

Good room, great breakfast, helpful staff.

Authenticity & Character
Good functional hotel
Location
relatively central area; close to airport
Staff
Cleanliness & Comfort
Activity Reviews
Cascais & Sintra Guided Visit
Cascais & Sintra Guided Visit
Portugal

The highlight of our time in Lisboa. Great full day with wonderful sights, great lunch restaurant, and great guide.

Quality of Experience
Guides, Drivers and Staff
Great guide (Joel)!
Transport
comrtable Mercedes van
Dinner with Live Fado Music
Dinner with Live Fado Music
Lisbon

This is a cannot miss activity for Posrtugal! Good food and woderful music!

Quality of Experience
Food
good variety of food and plenty of it!
Guides, Drivers and Staff
Algarve Caves Boat Tour
Algarve Caves Boat Tour
Portugal

Highlight of our aalgarve trip. This was Outstanding!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Lisbon
Half-Day Guided Tour of Lisbon
Lisbon

Joel is an excellent guide with thorough knowledge of Lisboa. Always helpful

Quality of Experience
Guides, Drivers and Staff
Execcelny guide (Joel)!
Transport
Mercedes van; very comfortable
Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Oct 30, 2025

Thanks, John! You just made my day.
I'm glad you had a good time here.

Everyone at Kimkim will be happy to read your review as well.
I'll pass along your kind words to Joel :)

Wish you all the best.

Norway: An amazing adventure
Norway | Oct 16 - Oct 29, 2025

Ashley
Ashley K.
Atlanta, GA | Reviewed on Oct 30, 2025
Mar planned our perfect getaway to Norway. Two weeks with train travel, cruises, and planes to see Oslo, Røros, Trondheim,Tromso, Longyearbyen, and kirkenes. She hit all our highlights as requested with a price range that was within our budget. We had a couple minor hiccups (not related to kimkim planning) and their emergency number was personally manned with resolutions within 15 min. Will definitely use again. They made it so easy! Read more

Mar planned our perfect getaway to Norway. Two weeks with train travel, cruises, and planes to see Oslo, Røros, Trondheim,Tromso, Longyearbyen, and kirkenes. She hit all our highlights as requested with a price range that was within our budget. We had a couple minor hiccups (not related to kimkim planning) and their emergency number was personally manned with resolutions within 15 min. Will definitely use again. They made it so easy!

Hotel Reviews
Radisson RED Hotel, Oslo Airport
Ullensaker

Great rooms so close to the airport. Made our one night layover perfect before starting home. The restaurant seemed very understaffed at dinner leading to some ppl getting upset. We luckily didn’t have anywhere else to be so no issue for us. Breakfast was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Snowhotel Kirkenes

Loved staying at the snow hotel for the experience! Once in a lifetime! Wish there had been a little more explanation at check in about what to expect but they did have a tour and explanation for everyone later in the day. They do have a lounge that was very private if you can’t get sleep in the snow hotel you can go there to get warm or more comfortable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Havila Capella

Great state rooms. Great food. The staff were very accommodating. The views were amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Blu Polar Hotel Spitsbergen
Longyearbyen

Great place to stay. Centrally located. Great food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Polar
Tromsø

Great hotel. Close to most things. Staff were very helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Solsiden
7042

Great location. Close to lots of food options and right on the river.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bergstadens Hotel
Røros

Such great character! The people were friendly and everything was clean. Short walk to everywhere

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Bondeheimen
Oslo

Easy walk to most of the major sights. Staff was nice and food was awesome!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gamme Northern Lights Cabins
Bjørnevatn

So cozy with great views!

Authenticity & Character
Location
Staff
Everyone was so nice and helpful
Cleanliness & Comfort
Activity Reviews
 King Crab Safari
King Crab Safari
Kirkenes

Great time. The traps are pre-baited and you ride out and watch them pull the traps up. So many crabs!! And eating them was obviously amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Early Husky Sledding (Oct-Nov)
Early Husky Sledding (Oct-Nov)
Kirkenes

The dogsledders are so nice and helpful. The dogs were friendly and loved to get attention. Amazing experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Wildlife and Glacier Cruise
Wildlife and Glacier Cruise
Longyearbyen

Great tour with amazing guides! The views of the glacier were amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided afternoon tour around Longyearbyen and surroundings
Guided afternoon tour around Longyearbyen and surroundings
Norway

Maxim was an amazing guide who has lived in Longyearbyen for many years. Very knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
Reindeer Feeding & Northern Lights Experience
Reindeer Feeding & Northern Lights Experience
Tromsø

The Sami were so friendly and have such amazing history.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Oslofjord Sightseeing Cruise by Traditional Boat
Oslofjord Sightseeing Cruise by Traditional Boat
Oslo

Great views of the city by boat. We really enjoyed hearing about the history and seeing the sights

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Nov 07, 2025

Dear Ashley,
Thank you so much for your thoughtful review - and for sharing your photos with us! :))
I’m thrilled to hear that your two-week Norway adventure was everything you hoped for and that everything went smoothly along the way.
It was such a pleasure helping plan this journey for you, and I’d be delighted to assist whenever you’re ready for your next adventure.
Warmest regards,
Mar

Great trip to Norway!
Norway | Oct 17 - Oct 28, 2025

Wiley
Wiley C.
Ashburn, VA | Reviewed on Oct 30, 2025
We had a terrific trip to Norway and all of the kimkim team did a great job! One of my travel fears is being underway and encountering a snag. How can I easily get it resolved? Twice we needed help and the kimkim 24/7 service team came through quickly and decisively. Read more

We had a terrific trip to Norway and all of the kimkim team did a great job! One of my travel fears is being underway and encountering a snag. How can I easily get it resolved? Twice we needed help and the kimkim 24/7 service team came through quickly and decisively.

Hotel Reviews
Scandic Ishavs Tromso

For us, seeking a luxury trip experience, this was just so-so. But great location with amazing views.

Authenticity & Character
Location
Staff
Very indifferent.
Cleanliness & Comfort
Home Hotel Bryggen
Bergen

From the moment we entered reception we were not happy. We were trying to book a luxury trip to Norway and this was clearly a budget hotel. Not at all what we wanted. And our first room was a dungeon looking at the side of the adjoining building. kimkim customer service was able to get us an upgraded room that was much better but we still found NOTHING to like about this place. Terrible way to start our trip to Norway.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sorrisniva Arctic Wilderness Lodge
Alta

Wow wow wow! This is a great lodge in an ideal wilderness setting. Great views- Yes, great staff- Yes, gourmet food- Yes! We loved this place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Reindeer Feeding & Northern Lights Experience
Reindeer Feeding & Northern Lights Experience
Tromsø

Another excellent excursion. It was great to learn more about the Saami people and customs, but really cool to be able to feed a herd of reindeer (40-50?).

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Northern Lights Hunt by Boat
Northern Lights Hunt by Boat
Tromsø

We should not have gone on this excursion. It was a run down , cramped boat with a rag tag crew. And very unsafe. We felt like this should not be offered by kimkim.

Quality of Experience
Husky Puppy Training Visit
Husky Puppy Training Visit
Tromsø

One of our top 3 experiences in Norway. Boy we loved this. It is located in a very scenic spot. They had a very friendly and helpful staff but more importantly some 170 dogs! And we got plenty of time to play with them. And the provided lunch was very good and delivered in a very nice traditional building.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Northern Lights Dinner Cruise
Northern Lights Dinner Cruise
Tromsø

Yes- we finally saw the northern lights! Very nice tour boat and crew. The dinner was good, Even though they had a large crowd on board the boat was big enough to not feel crowded.

Quality of Experience
Northern Lights Hunt
Northern Lights Hunt
Alta

We are conflicted on this. The weather was far less than optimal- it was snowing. So we ended up driving around in a van for 3 hours basically doing nothing. For any lights "hunt" the issue is what to do when the weather is just not cooperating. Like no chance of seeing lights.

Quality of Experience
Guides, Drivers and Staff
Transport
Winter Whale Watching Excursion
Winter Whale Watching Excursion
Alta

Wow, one of the coolest experiences we have ever had on vacation! Our captain was just amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Hardangerfjord & Waterfalls Day Trip
Private Hardangerfjord & Waterfalls Day Trip
Bergen

Our guide, Arne, was the best guide we have ever had. We had a great day with him. He is a local and was very knowledgeable, enthusiastic, and really treated us as VIP's. And we were surprised at how much we enjoyed the visit to Viking village.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Nærøyfjord Cruise & Flåm Railway Day Trip
Private Nærøyfjord Cruise & Flåm Railway Day Trip
Bergen

Our guide, Arne, was the best guide we have ever had. We had a great day with him. He is a local and was very knowledgeable, enthusiastic, and really treated us as VIP's.

Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Walk with a Local
Cultural Walk with a Local
Bergen

Fernando was an excellent guide even though he is from Ecuador (how is this a local?)

Quality of Experience
Guides, Drivers and Staff
Transport
Fløibanen  Funicular Ticket
Fløibanen Funicular Ticket
Bergen

Fun thing to do and great views.

Quality of Experience
Explore Bergen
Explore Bergen
Bergen

Fernando was an excellent guide and we enjoyed the tour.

Quality of Experience
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Nov 24, 2025
Thank you so much for taking the time to share such a detailed review of your Norway trip, Wiley. We’re thrilled to hear that so many experiences—from the Sorrisniva Arctic Wilderness Lodge and whale watching to the Flåm Railway and Reindeer Feeding—left a lasting impression. It’s wonderful that guides like Arne and Fernando made your days so memorable with their knowledge, enthusiasm, and personal touch. We also greatly appreciate your honest feedback regarding accommodations and certain... Read more

Thank you so much for taking the time to share such a detailed review of your Norway trip, Wiley. We’re thrilled to hear that so many experiences—from the Sorrisniva Arctic Wilderness Lodge and whale watching to the Flåm Railway and Reindeer Feeding—left a lasting impression. It’s wonderful that guides like Arne and Fernando made your days so memorable with their knowledge, enthusiasm, and personal touch.

We also greatly appreciate your honest feedback regarding accommodations and certain excursions. While we’re glad our team could help with room upgrades in Bergen and support you quickly when challenges arose, we take all comments seriously and will continue working with our partners to ensure a consistently high standard, including assessing experiences like the Northern Lights Hunt by boat. Your insights are invaluable in helping us improve for future travelers.

Thank you again for trusting KimKim for your adventure and for highlighting both the standout moments and areas for improvement. We’d be delighted to assist with your next journey whenever the time comes!

Warm regards,
Alex

Amazing trip to acotlans
Scotland | Oct 16 - Oct 29, 2025

E
Elise L.
Newark, NJ | Reviewed on Oct 30, 2025
Although we livwd wvwrywhwre we went Isle of Sky and the coastal towns of the East Neuk were magical! We could not have had a more perfect trip! Our travel agent Tatiana was superb, “shadowing” us every day to make sure everything was right. Read more

Although we livwd wvwrywhwre we went Isle of Sky and the coastal towns of the East Neuk were magical! We could not have had a more perfect trip! Our travel agent Tatiana was superb, “shadowing” us every day to make sure everything was right.

Hotel Review
The Dowans Hotel of Speyside
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Bespoke Private Isle of Skye Tour
Bespoke Private Isle of Skye Tour
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tetiana Smal

Nordic Wonder
Norway | Sep 23 - Oct 1, 2025

Jennifer
Jennifer L.
Los Angeles, CA | Reviewed on Oct 30, 2025
This was a great trip. First of all, I'm sure we were lucky by having sunny or "almost sunny" weather for 7 days. My husband and I were thrilled with Anna's responsiveness and ability to modify our trip as a few unforeseen things such as a strike at KLM for baggage handling that changed our inbound flight. It really is worth it to have local expertise that can arrange hotels and transport in Norway. Also, it is important that you do your own research before reaching out to KimKim so that... Read more

This was a great trip. First of all, I'm sure we were lucky by having sunny or "almost sunny" weather for 7 days. My husband and I were thrilled with Anna's responsiveness and ability to modify our trip as a few unforeseen things such as a strike at KLM for baggage handling that changed our inbound flight. It really is worth it to have local expertise that can arrange hotels and transport in Norway. Also, it is important that you do your own research before reaching out to KimKim so that they can know what exactly you want to see and where to go. Norway is beautiful, the people are friendly, and the accommodations and transport are excellent. Again, the experience using KimKim, especially with Anna, was excellent. Bergen was lovely, Balestrand and Flåm railway breathtaking, Oslo is a fascinating city. Our guide, Stig, in Oslo, took us for an unbeatable off the main path tour - great! So much to see - we hope to go back to see even more of Norway.
Go and see the fjords for yourself!

Local specialist: Anna Grindevoll Strønstad
Anna
Anna Grindevoll Strønstad
Local specialist in Norway | Replied on Oct 31, 2025

Hi Jennifer!
Thank you so much for your lovely review and the 5 stars! I'm delighted to hear you enjoyed your trip — and that the weather treated you kindly too! 😊 It was a pleasure helping you with this trip, and I’m glad the itinerary and local arrangements made for a smooth journey and was memorable.
Wonderful to hear you loved Bergen, Balestrand, Flåm, and Oslo — and I'll be sure to pass your kind words on to Stig. We’d be more than happy to welcome you back whenever you’re ready to explore even more of Norway!
Warm regards,
Anna

Lau and Fernando in Buenos Aires excellent gu...
Argentina | Oct 15 - Oct 25, 2025

D
Denise M.
Chicago, IL | Reviewed on Oct 30, 2025
Lau and Fernando in Buenos Aires excellent guides Christian in El Calafate excellent guide Gaston in Iquazu falls excellent guide Read more

Lau and Fernando in Buenos Aires excellent guides

Christian in El Calafate excellent guide

Gaston in Iquazu falls excellent guide

Hotel Reviews
Iguazu Jungle Lodge Hotel
Puerto Iguazu

Our favorite hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Huentala Hotel
Mendoza
Authenticity & Character
Location
Staff
Helpfulness
Cleanliness & Comfort
Calafate Parque Hotel
El Calafate
Authenticity & Character
Location
Cliseness
Staff
Language barrier. Overcharged for cocktails and wouldn’t correct the charge.
Cleanliness & Comfort
Bromelia Hotel Boutique
Buenos Aires

This was my least favorite hotel. The room was very small and basic. Not what I expected at all

Authenticity & Character
Location
Clarity about the definition of “comfort “. There was a misunderstanding
Staff
Cleanliness & Comfort
Cleanliness very good. Comfort was disappointing. No chair to sit in. The a/c was fickle.
Activity Reviews
Half Day Brazilian Falls tour
Half Day Brazilian Falls tour
Argentina
Quality of Experience
Guides, Drivers and Staff
Gaston was excellent
Transport
Full-Day Wineries in Uco Valley
Full-Day Wineries in Uco Valley
Mendoza
Quality of Experience
Food
Guides, Drivers and Staff
Sol very good guide
Transport
Half-Day Nativo Experience
Half-Day Nativo Experience
El Calafate
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nautical Safari tour
Nautical Safari tour
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Perito Moreno Glacier
Full-Day Perito Moreno Glacier
El Calafate

Too long

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

The host questioned our tip level. Told us it wasn’t enough. Overcharged us for drinks

Quality of Experience
Host not so pushy
Food
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires

Kai was excellent

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from EZE Airport to Buenos Aires Hotel - service just for Hannah & Matthew
Transfer from EZE Airport to Buenos Aires Hotel - service just for Hannah & Matthew
Buenos Aires
Half-Day The Argentine Experience Dinner
Half-Day The Argentine Experience Dinner
Buenos Aires
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Claudia Salvato
Claudia
Claudia Salvato
Local specialist in Buenos Aires | Replied on Nov 12, 2025
Denise & Family,
Thank you so much for taking the time to share your feedback.
It's great to see that you had such positive experiences with your guides, we’ll be sure to pass along your kind words to each of them! ♥
We’re sorry to hear that your stay at Bromelia Hotel Boutique in Buenos Aires did not meet your expectations. We truly appreciate your comments regarding the room size and comfort level: your input helps us a lot. We value your feedback and thank you again for helping us... Read more

Denise & Family,
Thank you so much for taking the time to share your feedback.
It's great to see that you had such positive experiences with your guides, we’ll be sure to pass along your kind words to each of them! ♥

We’re sorry to hear that your stay at Bromelia Hotel Boutique in Buenos Aires did not meet your expectations. We truly appreciate your comments regarding the room size and comfort level: your input helps us a lot.

We value your feedback and thank you again for helping us improve. We hope to welcome you back for another trip to Argentina in the future, with an even more seamless experience 😊✈️

Best,
Claudia

This is our second trip using Kimkim. What w...
Morocco | Oct 8 - Oct 18, 2025

R
Rosalind L.
Denver, CO | Reviewed on Oct 30, 2025
This is our second trip using Kimkim. What we like about kimkim is that it allows us to design our own trip yet takes over the work of bookings and guides and travel. This works well for an immersive visit on our own timeline without the unwanted aspects of group travel. Majid was our travel specialist for our trip through Morocco. With Majid, we planned the trip in a back and forth exchange. He set up an intial trip based on our desired places to visit, lodging and experience. He was... Read more

This is our second trip using Kimkim. What we like about kimkim is that it allows us to design our own trip yet takes over the work of bookings and guides and travel. This works well for an immersive visit on our own timeline without the unwanted aspects of group travel. Majid was our travel specialist for our trip through Morocco. With Majid, we planned the trip in a back and forth exchange. He set up an intial trip based on our desired places to visit, lodging and experience. He was efficient, listened, and had good ideas. He was patient and responsive to the changes we wanted. Ultimately, we devised a trip that suited us, one that took us to our cities and areas of choice: Rabat, Mesnik, Fes, Essauria, Marakesh, The Atlas Mountains, The Saharan Desert. We were assigned to Mostafa as our overall guide and driver. He was wonderful, always available, and helped us understand the Moroccan culture and sites. We even enjoyed a most delicious Couscous with his family. His driving was excellent. Eric and I highly recommend him. Asram, our guide in Rabbat was exceptional, Rashid in Essuiaria was very good.

Hotel Review
Villa de l'Ô
Essaouira
Activity Reviews
Dine with a Local Family
Dine with a Local Family
Morocco

Excellent experience. Our family was delighful and made sure we had an interpreter to heighten our experience.

Private transfer from Casablanca Airport to Rabat via Casablanca City
Private transfer from Casablanca Airport to Rabat via Casablanca City
Morocco
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Nov 12, 2025
Hello Rosalind,
Thank you so much for sharing your wonderful review and for choosing Kimkim again for your travels , this time through Morocco. It was truly a pleasure helping you design your itinerary and seeing it come together in a way that matched your interests and pace.
I’m delighted to hear that you enjoyed the journey from Rabat to the Sahara, and that Mostafa, Assam, and Rachid each contributed to making your experience so memorable. Mostafa will be especially happy to know how much...
Read more

Hello Rosalind,
Thank you so much for sharing your wonderful review and for choosing Kimkim again for your travels , this time through Morocco. It was truly a pleasure helping you design your itinerary and seeing it come together in a way that matched your interests and pace.
I’m delighted to hear that you enjoyed the journey from Rabat to the Sahara, and that Mostafa, Assam, and Rachid each contributed to making your experience so memorable. Mostafa will be especially happy to know how much you appreciated his hospitality and the time spent with his family , sharing a traditional couscous meal is such a special way to experience Moroccan culture.
Your kind words mean a lot to all of us here, and I’m so glad that the balance between independence and guided support worked well for your travel style.
Thank you again for your trust and recommendation. I hope our paths cross again on another adventure ; Morocco will always welcome you back!
Best,
Majid

Lovely trip with a few amendments
Italy | Oct 10 - Oct 25, 2025

Joyce
Joyce L.
Boston, MA | Reviewed on Oct 29, 2025
Communicated a number of times with Kimkim during the trip with changes that would improved the experience. Please let me know if I need to repeat these. The trip overall was lovely. A few snafus with hotel, transport and experience. Nothing that could not be rectified. Read more

Communicated a number of times with Kimkim during the trip with changes that would improved the experience. Please let me know if I need to repeat these.

The trip overall was lovely. A few snafus with hotel, transport and experience. Nothing that could not be rectified.

Hotel Reviews
The Glam
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Imago Plus Bari
Bari

We did not stay here. Was very close brushing when our driver dropped us at an apt building that did not indicate it was lodging. N one greeted us. All communications were via text or phone calls as we waited to hear that the hotel had double booked. Had to lug our luggage 7 blocks to an apt . Directions to enter the outer doors let alone the apt were not clear. Apt was lovely nice we were settled.

Authenticity & Character
Location
Staff
In person discussion when problems arise with customers
Cleanliness & Comfort
Relais Le Clarisse Rome
Rome

In Travestre, where the locals live. Was a great experience… had a fantastic room with a beautiful terrace.

Authenticity & Character
Location
Out of downtown Rome but easily accessible by a walk. Just what we wanted
Staff
Cleanliness & Comfort
Relais Il Chiostro di Pienza
Pienza

Charm , creativity Fort and views of Tuscany! Would stay here next time we are in country

Authenticity & Character
An ancient convent with updated amenities. Loved this hotel
Location
Staff
Cleanliness & Comfort
Villa Nardi Florence
Firenze
Authenticity & Character
Location
N the hill, out of downtown and away from crowds of tourist. Beautiful setting
Staff
Cleanliness & Comfort
Palazzo Vitturi
Venice

Paid attention to our needs. Had trouble with plumbing (not unusual in Venice) resolved with ease and finesse . So very gracious. Hotel was clean mfortable and accessible to all we did.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
From Fountains to Forums: Explore Rome by Golf Cart
From Fountains to Forums: Explore Rome by Golf Cart
Rome

Claudio listened to our request to see his Rome. Just a fantastic tour

Quality of Experience
Guide tailored our tour to what we requested. Was a joy to learn about the history from a personal perspective
Guides, Drivers and Staff
Loved Claudio
Truffle Hunting  Experience in the Woods of Tuscany
Truffle Hunting Experience in the Woods of Tuscany
Italy

The tour was fabulous. A must do. Our scheduled ride to the estate did not show up. A British couple took pity on us and brought us to the estate for the tour. We were told at the estate that we needed a driver to take us to the truffle hunting forest. Other guests took pity on us yet again and gave us a ride. Make sure a driver is assigned to the guest for the entire day eliminating the “pity part” aspect. Otherwise, that activity was enchanting.

Quality of Experience
Food
Guides, Drivers and Staff
Guides were fantastic. Driver was nonexistent.
Transport
Tuscan Excursion: Siena & San Gimignano with Wine Tasting
Tuscan Excursion: Siena & San Gimignano with Wine Tasting
Italy

Not sure f anyone ever said they did not enjoy Tuscany. Enchanting!

Quality of Experience
Our driver, Marco, gets driver f the year. Remarkable man
Guides, Drivers and Staff
As above
Transport
Made in Florence: A Journey Through the City’s Artisan Heritage
Made in Florence: A Journey Through the City’s Artisan Heritage
Florence

We learned so very much from our guide. She was engaging and entertained my historical questions and comment.

Quality of Experience
Guides, Drivers and Staff
Florence Market Walk & Tuscan Cooking Experience
Florence Market Walk & Tuscan Cooking Experience
Florence

When can we go again? This is a must do when in Florence.

Quality of Experience
The tour of the market prior to the cooking was a great connection.
Guides, Drivers and Staff
Jennifer was informative and engaging
A Venetian Lagoon Experience: Rowing Through Venice’s Quiet Canals
A Venetian Lagoon Experience: Rowing Through Venice’s Quiet Canals
Venice

Best activity n the water! Skip the gondola rides. This is Italy. Wished we had known prior that this was a female owned nonprofit whose mission is to preserve the art f bateaux rowing.

Quality of Experience
Guides, Drivers and Staff
Eleanor’s was an excellent trainer
Venice after Dark: A Cicchetti & Wine Experience
Venice after Dark: A Cicchetti & Wine Experience
Venice

Truly enjoyed our visit and so appreciative of the thee members of our party understand our tardiness. We had a lovely time with our guide. He was an excellent host providing food and wine pairing details along with historical perspectives. A delightful evening.

Quality of Experience
Small group and guide who is excited to share with information. Delightful
Food
Great variety and so very fresh. Explanation was fun
Guides, Drivers and Staff
Transport
We could use GPS better. No fault but ours
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Nov 26, 2025
Hi Joyce! Thank you so much for taking the time to share such a thoughtful and detailed review and those awesome photos!! I truly appreciate all your feedback, and I’m very glad to hear that your trip was great :) As already explained to Sharon, regarding the situation in Bari, I want to clarify that the issue was an internal error on the hotel’s side. We reconfirmed all accommodations and services prior to our travelers’ arrival, and everything was correctly confirmed on our end. Still, I’m... Read more

Hi Joyce! Thank you so much for taking the time to share such a thoughtful and detailed review and those awesome photos!! I truly appreciate all your feedback, and I’m very glad to hear that your trip was great :) As already explained to Sharon, regarding the situation in Bari, I want to clarify that the issue was an internal error on the hotel’s side. We reconfirmed all accommodations and services prior to our travelers’ arrival, and everything was correctly confirmed on our end. Still, I’m sorry for the inconvenience you faced on arrival and for the confusion with the entrance and directions. Thank you again for traveling with us and for sharing such honest insights. Best regards, Bea.

Vicky was excellent
Australia | Oct 17 - Oct 28, 2025

P
Paul S.
Portland, OR | Reviewed on Oct 29, 2025
What a great trip. Vicky got it right and gave us just what we were looking for. Read more

What a great trip. Vicky got it right and gave us just what we were looking for.

Hotel Reviews
Regal Port Douglas
Port Douglas

Right out of the 80s. Physical keys to get in the room. Room on the 3rd floor - elevator was out of commission. Air-conditioned room was just big enough for the bed. The other "room" was out the sliding door (which scraped and rumbled when opening or closing) on a covered but open patio. The pool with waterfalls was cool.

Authenticity & Character
Location
Right downtown Port Douglas close to everything
Staff
Cleanliness & Comfort
Sudima Auckland City
Auckland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vibe Hotel Sydney
Sydney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Outer Barrier Reef from Reef Marina - Port Douglas
Outer Barrier Reef from Reef Marina - Port Douglas
Port Douglas

Once in a lifetime experience. Education, helicopter ride, snorkeling, submarine - all 10s

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uluru Sacred Sites, Sunset, BBQ and Star Talk
Uluru Sacred Sites, Sunset, BBQ and Star Talk
Uluru

I would have preferred a bit more information about the physical, the flora and fauna. Too much about the culture and religion.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney

Our personal walk with Dave was fun and informative. Very enjoyable.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Oct 30, 2025

Hi Paul,
Thank you so much for your lovely feedback! I’m delighted to hear you had such a wonderful trip and that Australia and New Zealand delivered exactly what you were hoping for. It was an absolute pleasure helping you plan it
Warm regards,
Vicky

Curated experiences
Mexico | Oct 14 - Oct 28, 2025

Kevin
Kevin S.
Los Angeles, CA | Reviewed on Oct 29, 2025
The trip was a fantastic experience. KimKim and Hugo designed the perfect schedule based on my interests and time frame. Luz communicated with me every day without fail, sometimes several times in a day, to make sure that all was going smoothly. My guides in Mexico City - Pablo Yuchi, Allison (and driver Luis) - were phenomenal. They were knowledgeable, patient, friendly and kind; they obviously enjoyed showing off their city. Guadalajara was incredible as well. The main guide there, for... Read more

The trip was a fantastic experience. KimKim and Hugo designed the perfect schedule based on my interests and time frame. Luz communicated with me every day without fail, sometimes several times in a day, to make sure that all was going smoothly. My guides in Mexico City - Pablo Yuchi, Allison (and driver Luis) - were phenomenal. They were knowledgeable, patient, friendly and kind; they obviously enjoyed showing off their city. Guadalajara was incredible as well. The main guide there, for almost the entire week, was Daniel Lara. I would give him 6 stars on a scale of 5 if I could. He shared his wealth of information, his stories, and his good humor throughout the week. I can’t praise him highly enough for his patience and kindness, even when dealing with the Guadalajara traffic. The Among Charros experience was also stellar, an interesting and unexpected introduction to the national sport of Mexico! Both hotels were comfortable and conveniently located.

Hotel Reviews
Hotel Morales Historical & Colonial Downtown Core
Mexicaltzingo, Guadalajara, Jal.

Convenient location in the historic center of Guadalajara. Beautifully decorated in Spanish Colonial style. The staff members were helpful and friendly, especially the breakfast servers - they all managed to smile while efficiently doing their work!

Authenticity & Character
Beautiful decor; when I was there at the end of October they had constructed a Dia de Muertos altar featuring Lucha Libre wrestlers!
Location
Close to many attractions
Staff
Friendly, helpful
Cleanliness & Comfort
Comfortable bed; nice roomy bathroom with a great shower
Casa Decu
Mexico City

Casa Decu is a boutique hotel located in the lovely Condesa neighborhood of Mexico City. My room was clean, comfortable and well maintained. The staff were friendly and helpful. The continental breakfast was great. Cooked options were also available, but I didn’t order those. Coffee, tea and water are available 24/7.

Authenticity & Character
Modernist Mexican
Location
Beautiful, safe neighborhood; walking distance to many attractions
Staff
Always helpful and polite
Cleanliness & Comfort
Very comfortable bed
Activity Reviews
Tequila Route and Agavero Landscape with family distillery visit
Tequila Route and Agavero Landscape with family distillery visit
Guadalajara

This was a long day, but did not lack for interest, adventure and diverting activities. We started off at the Guachimontones archeological zone to view the “round pyramids” and the site as a whole. There is a new and excellent visitors’ center which prepares you for viewing the site itself, with murals, exhibits and a film (choice of language). We were fortunate to be there on a day in which there was a performance of pre-Hispanic dance and ritual. The site itself is easily accessible with a slight uphill walk, and the views are spectacular. I also learned about the importance of obsidian to early people, and saw examples of beautiful pieces made from this substance, along with artifacts discovered at the site. We tasted agua miel, and then drove on to a tequila distillery to learn about the making of this beverage, driving through extensive fields of blue agave. Of course tequila tasting was included. Last stop of the day was the town of Tequila itself where, not surprisingly, everyone seemed to be in a good mood!

Quality of Experience
The opportunity to see the dancing at Guachimontones made this really special.
Guides, Drivers and Staff
Once again, Daniel is a superior guide in every way. He takes advantage of opportunities which present themselves without insisting on some type of rigid schedule.
Transport
Very comfortable vehicle for the long trip.
Exploring treasures in Chapala and Ajijic
Exploring treasures in Chapala and Ajijic
Guadalajara

Visiting Lake Chápala and these 2 communities on the shores of the lake made for an enjoyable and illuminating day. The 2 communities were different, with Ajijic demonstrating a more expat influence, and Lake Chápala showcasing its locality as a weekend/vacation retreat. The huge lake was lovely, and the morning climate was perfect. There was ample time to buy souvenirs and ice cream. We saw a performance of the voladores, and Daniel provided the background for this pre-Hispanic ritual.

Quality of Experience
The contrast between the 2 communities was interesting. We stopped along the malecón at a booth where an expat group was preparing their Día de Los Muertos celebration, and I spoke with a couple members of the expat community at length about their experience living in Ajijic. That provided an interesting illustration of the expat way of life.
Guides, Drivers and Staff
Daniel took advantage of the circumstances which could make this experience more personal
Transport
Very comfortable
Tlaquepaque: The artisan's route
Tlaquepaque: The artisan's route
Guadalajara

A great day exploring this historic and charming area of the city! It was fun to stroll through the streets, stopping at art galleries and appreciating the Día de Los Muertos decorations. Also, we went to a store where they produce local candies, sweets and drinks; we learned about the process of making the treats, and were able to sample them all. Additionally, there was another included experience in which I was able to paint my own Día de Muertos skull.

Quality of Experience
There were several separate activities included in the day, providing a unique and varied experience.
Guides, Drivers and Staff
Daniel (both guide and driver) designed this experience, and contributed his background and comments throughout the day. He is an enthusiastic and personable guide.
Transport
Safe, comfortable transport.
Among Charros Experience - A Mexican Tradition
Among Charros Experience - A Mexican Tradition
Guadalajara

This experience was not exactly as I imagined it, but was a lot of fun. Somehow I thought that I would be watching a charreria performance, but the visit was actually more interactive. I learned how to “rope” a calf (wooden), how to brush a horse, and I also learned a tremendous amount of background about the sport and those who perform it. There was also a tequila tasting, and a lovely serenade of Mexican music! Then at the end, there was actually a bonus performance of charrería. It was a truly unique and wonderful experience.

Quality of Experience
I enjoyed the interactive components of this experience.
Guides, Drivers and Staff
My guide Jorge was personable, funny and enthusiastic about sharing his knowledge of the sport. When it was time to end, he called an Uber for me and waited outside with me until the Uber arrived. I’m sure that wasn’t necessarily part of his “job description!”
Transport
Comfortable van ride to the arena.
The Historic Route of Guadalajara
The Historic Route of Guadalajara
Guadalajara

We visited the historic center of Guadalajara, including the Expiatorio, the Zócalo, and the Hospicio Cabañas. The tour included both walking and also driving through some neighborhoods which were outside of the central area. It was an excellent introduction to Guadalajara. At the end we visited a local market where they were selling items for Día de Los Muertos, including components for home altars and decorations. It was very interesting to see, and fascinating to see people getting ready for the celebrations.

Quality of Experience
Daniel provided commentary and background about the Orozco murals in the Hospicio, as well as background about the Hospicio Cabañas building itself.
Guides, Drivers and Staff
Daniel (guide and driver) is extremely knowledgeable about the history of Guadalajara, and the history of México in general. He provided details about the Cristeros war and its effects on the area.
Transport
The transport vehicle is very comfortable. Daniel was always on time or early.
On the trail of Mexican heritage in Cuernavaca & Taxco
On the trail of Mexican heritage in Cuernavaca & Taxco
Mexico

Again, I was fortunate to have Pablo as my guide for this experience. He is highly knowledgeable, patient and kind, the perfect person to deal with the unbelievable Mexico City traffic! We first stopped in Cuernavaca for a visit to the cathedral, where the significance of the various components of the site was explained. Then on to Taxco. I was excited to visit that charming city, which I had heard about and had seen on travel videos. We visited the Zocalo, and strolled around the city. I fulfilled my goal of finding a gift in silver for my husband. Pablo was very patient with my shopping!

Quality of Experience
Great opportunity for shopping for silver in Taxco! And it was nice to appreciate the “eternal spring” climate of Cuernavaca.
Guides, Drivers and Staff
Pablo was both guide and driver. He is absolutely phenomenal - knowledgeable, helpful, caring and kind. He was very patient and attentive to my comfort.
Transport
Comfortable vehicle for the long trip.
The UNAM Campus VW Vintage Beetle  Tour
The UNAM Campus VW Vintage Beetle Tour
Mexico City

First of all, the transportation in the VW beetle was so much fun - I had not ridden in a convertible in many years! It was very special to have a tour of the lovely UNAM campus, given by a former student. Not only did she convey a lot of invaluable information about the various murals, but she was also able to talk about the campus life of UNAM students. In addition to the main campus, we also visited the sculpture garden, with an optional side trip to the nearby museum of contemporary art. All in all, an incredible day!

Quality of Experience
It was very impressive to see the famous murals, and to have the important components of the murals explained in detail.
Guides, Drivers and Staff
The primary guide Allison, shared an incredible amount of information with me. She was patient, helpful and answered all of my questions. She was also solicitous of my welfare, asking if I needed to rest, visit the bathroom, etc. The driver Luis was excellent; he met us promptly when requested, he was fun, and he was also a former UNAM student, so he had great stories as well.
Transport
The VW beetle was a really fun experience!
Visit the basilica of Santa Maria of Guadalupe
Visit the basilica of Santa Maria of Guadalupe
Mexico City

This was one of the activities I specifically requested, and I was enthralled to visit this iconic site.

Quality of Experience
We thoroughly explored the entire site, not just the current basilica, giving me all of the relevant background.
Guides, Drivers and Staff
Pablo gave explanations about the site, the miracle of the appearance of the Virgen, and the importance of the site for pilgrimages and family visits.
Transport
Vasconcelos library
Vasconcelos library
Mexico City

The library is an architectural marvel, and a quiet haven within the bustling city.

Quality of Experience
Unique site
Guides, Drivers and Staff
Pablo is very knowledgeable
Local specialist: Hugo Romero
Hugo
Hugo Romero
Local specialist in México | Replied on Nov 13, 2025
Kevin! It truly makes me happy to know that you had such a great time once again — two out of two amazing adventures together! It’s always a pleasure designing trips for you, and I’m thrilled that everything went smoothly with Luz by your side and that you connected so well with Pablo, Allison, Luis, and Daniel. They’ll be delighted to hear your kind words (especially Daniel — he’ll be proud of that 6-star rating!). I really appreciate your trust in us for both of your trips — it means a... Read more

Kevin!

It truly makes me happy to know that you had such a great time once again — two out of two amazing adventures together!

It’s always a pleasure designing trips for you, and I’m thrilled that everything went smoothly with Luz by your side and that you connected so well with Pablo, Allison, Luis, and Daniel. They’ll be delighted to hear your kind words (especially Daniel — he’ll be proud of that 6-star rating!).

I really appreciate your trust in us for both of your trips — it means a lot. We always do our best to create seamless, authentic, and personalized experiences for each traveler, so reading that everything came together perfectly is incredibly rewarding.

It's wonderful to read that you felt well taken care of in every detail so you could just relax, explore, and enjoy the magic of Mexico, again!

Looking forward to planning together your next trip!

Hugo.

Above expectations!
Japan | Oct 15 - Oct 28, 2025

Carol
Carol M.
Seattle, WA | Reviewed on Oct 29, 2025

The service provided by Shona was above expectations. She responded immediately to all our questions and requests and kept in touch with us throughout our trip. Having train transportation arranged and ticketed in advance was very helpful. We particularly enjoyed the smaller towns/cities we visited, including Tsumago, Matsumoto, Kanazawa and Kurashiki.

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Nov 04, 2025

Hi Carol,

Thank you for your kind words! Shona and our team are overjoyed to know we made your trip smooth and memorable—especially with the train arrangements and those charming towns. We can’t wait to welcome you back for more discoveries!

All the best,
Shona

A Magical Experience!
Morocco | Oct 16 - Oct 25, 2025

T
Toni D.
Murray, UT | Reviewed on Oct 29, 2025
Honestly it was a Magical Experience! My husband and I are big travelers. We travel abroad every year in exotic locations (we've been to the 7 wonders of the world and more) so when you read my review you'll know the bar was set high. We seen and done it all. Hakim helped me plan this adventure. I can't say enough good about him. After months of going back and forth he had the perfect itinerary. He contacted me the first day of the trip to assure I had his contact info just in... Read more

Honestly it was a Magical Experience!

My husband and I are big travelers. We travel abroad every year in exotic locations (we've been to the 7 wonders of the world and more) so when you read my review you'll know the bar was set high. We seen and done it all.

Hakim helped me plan this adventure. I can't say enough good about him. After months of going back and forth he had the perfect itinerary. He contacted me the first day of the trip to assure I had his contact info just in case I needed it. Then checked in to see how it was going. And of course I said incredible.

Let me start with the hotels. OH MAN! Each was amazing. My husband and I started ranking them with which we preferred and by the end we realized we loved every one of them.

I want to give a very special shout out to our driver Abdellatif. He was more than a driver he attended to any need we had. During the long drives we stopped and he told us about each location. There where times he wasn't scheduled to pick us up...but when we asked he was there with a smile.

The itinerary was just what we were looking for. A little adventure and a little education. From the cities and culture to the Sahara desert. There were a few highlights. Of course who doesn't want to ride a camel in the Sahara desert! We did a street food tour at night in Marrakesh and it didn't disappoint. Then we did a couples massage and Hamman in Fes. WOW! In all of the places in the world we've been we have never had an experience like this.

But mostly it was the people that we saw and met along the way.

If you are considering Morrocco. Contact Hakim. He knows his stuff.

Hotel Reviews
La Maison Arabe Hotel
Marrakech

So beautiful and authentic! Loved it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Berbere Palace
Ouarzazate

Stunning!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

Wow! Incredible

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Faraj Suites & Spa
Fès

Loved this hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

Loved this hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel La Tour Hassan Palace
Rabat

Loved this hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Casablanca Hotel
Casablanca

Loved everything about this hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour in Fes
Guided Tour in Fes
Fes

The vibrance of the city beyond the Blue entry was so interesting. Seeing a working tannery was so interesting. We saw so much on this tour.

Quality of Experience
Guides, Drivers and Staff
This guide was so calm and smooth. I know i said this early but he was one of our favorites! You've got to know your stuff when you are doing a 6 hour tour. He was great.
Transport
As with all Abdellatif was amazing
Guided tour of Meknes
Guided tour of Meknes
Meknes

We loved this tour too.

Quality of Experience
Guides, Drivers and Staff
Our guide was amazing! So much knowledge about Meknes
Transport
Meknes
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Morocco

Who doesn't want to ride camels in the Sahara desert and watch the sunset?! It was magical. Not to mention the night at the fire with dancing and singing.

Quality of Experience
Food
Sooo much incredible food.
Guides, Drivers and Staff
The staff here attended to our every need. They were amazing!
Transport
Abdellatif was amazing through out the trip!
Fantasia Dinner Show
Fantasia Dinner Show
Marrakesh

Fun and a TON of food

Quality of Experience
Guides, Drivers and Staff
Transport
Abdellatif was amazing through out the trip!
Guided Tour in Marrakech
Guided Tour in Marrakech
Marrakesh

So much beauty and culture to be seen. Loved it!

Quality of Experience
Guides, Drivers and Staff
Our guide was one of our favorites! He knew what he was talking about and also was and interesting person to talk to about the city and country as a whole.
Transport
Abdellatif was amazing through out the trip!
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco

How fun! Who doesn't love walking the city at night and tasting the local foods. It was perfect for us.

Quality of Experience
Guides, Drivers and Staff
Our guide was one of our favorites. He took us through the city and told us about everything we were tasting. We liked his personality too!
Transport
Abdellatif was amazing through out the trip!
Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Abdellatif was amazing through out the trip!
Merzouga to Ouarzazate via Tinerhir & Dades Valley
Merzouga to Ouarzazate via Tinerhir & Dades Valley
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Abdellatif was amazing through out the trip!
Traditional Hammam & Massage
Traditional Hammam & Massage
Morocco

WOW! This was an amazing experience. We've never had this experience in all of our world travels. I would definitely suggest that if you are in FES you go and have the Hammam and Massage here. Top on our list of things we enjoyed on the trip.

Quality of Experience
Guides, Drivers and Staff
The woman who did the Hammam was so caring. I felt very comfortable and just let the water wash over my body. Honestly - We wanted to take her home with us.
Transport
Abdellatif was amazing through out the trip!
Guided Tour of Volubilis
Guided Tour of Volubilis
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Abdellatif was amazing through out the trip!
Transfer to Fes, Volubilis & Meknes
Transfer to Fes, Volubilis & Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Abdellatif was amazing through out the trip!
Afternoon Guided Tour in Chefchaouen
Afternoon Guided Tour in Chefchaouen
Morocco

It wasn't my favorite. It's a long drive to see blue buildings. But honestly it was me that wanted to go here. If someone asked me I wouldn't suggest they go here.

Quality of Experience
Guides, Drivers and Staff
We felt like there really isn't much to talk about the city. Loved that he had pride for his city. We got a bit bored and cut the tour short.
Transport
Abdellatif was amazing through out the trip!
Afternoon Guided Tour in Rabat
Afternoon Guided Tour in Rabat
Morocco
Quality of Experience
Guides, Drivers and Staff
Our guide was so informative and he had sense of humor. We liked that!
Transport
Abdellatif was amazing through out the trip! I'll just continue to say that. LOL
Hassan II Mosque Tour
Hassan II Mosque Tour
Morocco

Beautiful and educational

Quality of Experience
Guides, Drivers and Staff
Our Guide was great. Everyone knew him. And he certainly knew what he was talking about.
Transport
Abdellatif was amazing through out the trip!
Local specialist: Hakim ALIBOUCHE

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