Kimkim Trip Reviews

4.8
Based on 19,884 ratings
Read 19,884 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Jordan highlights
Jordan | Oct 19 - Oct 26, 2025

S
Sarah W.
United Kingdom | Reviewed on Oct 27, 2025
Our trip took in Amman, Petra, Jerash, Wadi Rum and the Dead Sea. Our driver Bassam was excellent and all of the transitions went really smoothly. Hotels on the whole were great..Dead sea not our thing, but the csmp in Wadi rum was eonderful with zmzxing food. Local guides were fine, this introduces lots of stops to meet bedouin people, who are constantly asking you to buy things. Our highlights were Petra and Jerash for sure. Read more

Our trip took in Amman, Petra, Jerash, Wadi Rum and the Dead Sea. Our driver Bassam was excellent and all of the transitions went really smoothly. Hotels on the whole were great..Dead sea not our thing, but the csmp in Wadi rum was eonderful with zmzxing food. Local guides were fine, this introduces lots of stops to meet bedouin people, who are constantly asking you to buy things. Our highlights were Petra and Jerash for sure.

Hotel Reviews
Petra Moon Hotel
Wadi Musa

Really comfy and quiet at night. Nice pool on the roof to jump in after a hot day.

Authenticity & Character
Food
Location
Close to Petra unescorted site
Staff
Welcoming
Cleanliness & Comfort
Sun City Camp
Wadi Rum

Amazing food, super comfy Martian pod.

Authenticity & Character
Food and it's presentation
Location
In the middle of wadi rum
Staff
Great staff at camp. Tour guide on jeep tour less so.
Cleanliness & Comfort
Beds and bathroom
Activity Reviews
Amman half day City tour
Amman half day City tour
Jordan

Our driver Bassam did the tour ad was great.

Quality of Experience
Guides, Drivers and Staff
Bassam was flexible and easygoing.
Transport
Wadi Rum (2-3 Hrs Jeep ride)
Wadi Rum (2-3 Hrs Jeep ride)
Jordan

Camp itself was excellent with amazing food and fantastic accommodation. Again, the jeep tour wasn't quite what we wanted, the bedouin driver kept stopping to get henna done, or for a coffee stop, or to have a cigarette. Didn't appreciate that we had come to see the desert scenery. If they want to do henna etc this can be offered back at the camp, not wasting our time in this beautiful desert.

Quality of Experience
Guides, Drivers and Staff
Younger driver, more desert driving.
Transport
Wasn't really a jeep, was an old truck.
Full Day Petra (With Site local Guide or private guide)
Full Day Petra (With Site local Guide or private guide)
Jordan

Excellent site, really breathtaking

Quality of Experience
Guides, Drivers and Staff
Guide was good but kept introducing us to Bedouins inside the site (he told us he had to do this to keep the peace), so we were constantly being interrupted on our tour.
Transport
Jarash
Jarash
Jordan

Guide was excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Meet & Assist - Queen Alia Airport
Meet & Assist - Queen Alia Airport
Jordan

Really quick and efficient

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Oct 30, 2025

Hello Sarah
I am so happy that we participated in making a pleasant holiday for you.
Hope to see you and your friends again in Jordan. we are always at your service for anything you need.
Be well and Happy :)
Sam

JJ in the first part of our trip was an outst...
Madagascar | Oct 11 - Oct 26, 2025

G
George H.
La Vista, NE | Reviewed on Oct 27, 2025
JJ in the first part of our trip was an outstanding guide. He was charming, easy going and astonishingly knowledgeable. I can’t recommend him highly enough. Read more

JJ in the first part of our trip was an outstanding guide. He was charming, easy going and astonishingly knowledgeable. I can’t recommend him highly enough.

Hotel Reviews
Masoala Forest Lodge

Excellent. Rustic and expensive but how they manage to maintain the offer in such challenging conditions is astonishing.

Anjajavy Lodge

Very expensive but very very good and astonishing for where it is located.

Le Soleil des Tsingy
Palissandre Côte Ouest
Morondava
Relais des Plateaux & Spa

Don’t buy the inclusive dinner for travellers. It’s a poor second to the full menu which is not expensive in any event.

Relais de Mantadia
MAISON GALLIENI
Antananarivo
Intercontinental Johannesburg O.R Tambo Airport
Johannesburg

About as good as an airport hotel can be (which are so often deeply disappointing)

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Oct 28, 2025

Hi George, thank you so much for your review and the feedback. We are thrilled to hear you had a wonderful time in Madagascar and will be sure to pass on your compliments to the guides and lodges!

6 Days in Peru in October
Peru | Oct 16 - Oct 22, 2025

Anisha
Anisha L.
Mead Valley, CA | Reviewed on Oct 27, 2025
great 6 day trip visiting Cuzco, Machu Picchu, Lake Titikaka and Lima! We got a taste of the country and loved every bit of it! Read more

great 6 day trip visiting Cuzco, Machu Picchu, Lake Titikaka and Lima! We got a taste of the country and loved every bit of it!

Hotel Reviews
Belmond Sanctuary Lodge
Machu Picchu

The sanctuary Lodge is magnificent! The location is second to none and is well worth the cost. Service was impeccable. The accommodations were lovely and the view was spectacular. The activities the hotel offered were really fun as well. We did a potato tasting and an alcohol tasting, which were very enjoyable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Titilaka Lodge
Puno

This hotel far exceeded all of our expectations. It’s about 45 minutes away from Puno town, but was worth it for the serene surroundings and incredible service. They also offer all of the excursions directly from the hotel so there’s no need to go back to the city for anything. The service was impeccable. The food was Michelin level. The staff was friendly and accommodating at every turn.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Belmond Hotel Monasterio
Cusco

The hotel is beautiful and historic. The location is perfect and conveniently located near the main Square. The service was impeccable. Nothing was left to chance. The food the restaurant was really good. We definitely enjoyed our time there and would highly recommend it. I only wish we had more time to spend in the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lima Food Tour - (PM Tour)
Lima Food Tour - (PM Tour)
Peru

This food tour was a highlight. We heard that Lima has become a top foodie destination and there’s so many choices. But since we had such a limited time, we wanted to maximize our food exploration with a tour. The lima gourmet company was exceptional!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lake Titicaca Tour: Uros Floating Islands & Taquile Island
Lake Titicaca Tour: Uros Floating Islands & Taquile Island
Puno

Uros floating islands was a really cool experience. There’s nothing like it and the people were warm and friendly. It’s a business though and they want us to buy their goods. They have us a ride in one of their boats which was fun. We also went to their little main island with a few restaurants. It’s a very different way of life and neat to see. Taquile island wasn’t very interesting. It took 1.5 hours to get there from Uros and there wasn’t really anything special except to see the native people and eat lunch. They had beautiful clothing but other than that I didn’t really get anything else out of it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
PeruRail Titicaca Train: A Scenic Journey from Cusco to Puno
PeruRail Titicaca Train: A Scenic Journey from Cusco to Puno
Peru

The train ride through the Andes was magical! Everything from the staff, comfort of the cabin, food and drinks, and entertainment were exceptional. This leg of our trip was definitely more about the journey than the destination. We were only in Peru for a short time so utilizing one whole day to travel by train for 10 hours was a calculated decision that paid off. We thoroughly enjoyed our time on the train and would highly recommend it to other others. It was a great way to see a part of the country that isn’t easy to access.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Cusco Tour
Half Day Cusco Tour
Peru

I appreciated that this tour was a combination, walking tour and driving tour. There’s a lot to see that can’t be covered by just foot. But there are several locations within the town that are more easily accessible by walking. I would have liked to include walking into the town Square and seeing the main cathedral as part of the tour. I think that could’ve been a quick add on before getting into the car. We didn’t really have that as part of the tour though. Once we were in the car and driving around, I liked the first stop at Saqsaywaman. However, there were two other ruins that seemed redundant and less important. I don’t feel like those were added value. Instead, we asked our tour guide if there were other things we could see, and he was able to pivot and take us to a llama farm. That was a highlight! We saw a llamas, alpacas, vicunas, guinea pigs and condors. We happen to get there around feeding time so we were able to feed them and interact. We thoroughly enjoyed that part of the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Belmond Hiram Bingham trains to Aguas Calientes
Belmond Hiram Bingham trains to Aguas Calientes
Peru

This train ride to watch peachy was the most exquisite experience. Everything from start to finish was five star. The staff were friendly, the food was Michelin worthy, the accommodations were impeccable, and the drinks were delicious! The train was on time the entire way.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discovering the Treasures of Machu Picchu
Discovering the Treasures of Machu Picchu
Aguas Calientes/ Machu Picchu

We visited circuit one and circuit three and had an amazing experience. Our tour guide Ray was very knowledgeable and helped to paint the picture of what Machu Picchu was like in it prime period. The weather was amazing and made for a mystical and magical experience.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Nov 15, 2025

Hi Anisha,

Thanks so much for taking the time to share your experience and feedback. I’m so happy to hear you loved your trip and got to enjoy a little bit of everything. It was such a pleasure helping you plan this adventure. Hope we get to plan another one together soon.

Thanks again!
-Kristy

Great mother-daughter trip
Brazil | Oct 14 - Oct 20, 2025

Kaitlin
Kaitlin K.
United Kingdom | Reviewed on Oct 27, 2025
Bruno planned a great itinerary for us. He was very responsive to my messages and was able to accommodate all of our requests for our itinerary. He checked on us throughout the trip to ensure we were having a great time (and we did!). Our tour guide in Rio, Marcelo, was incredible. He was so knowledgeable about the city, made sure we saw everything we wanted to see, and was so friendly. The weather on our first day was suboptimal to see Christ the Redeemer so Marcelo and Bruno worked hard... Read more

Bruno planned a great itinerary for us. He was very responsive to my messages and was able to accommodate all of our requests for our itinerary. He checked on us throughout the trip to ensure we were having a great time (and we did!).

Our tour guide in Rio, Marcelo, was incredible. He was so knowledgeable about the city, made sure we saw everything we wanted to see, and was so friendly. The weather on our first day was suboptimal to see Christ the Redeemer so Marcelo and Bruno worked hard to move our ticket to the following day. I’m not sure if you can request a guide or not, but Marcelo was top notch.

Our guide for the Argentinian side of Iguazu Falls, Leandro, was also great. I don’t know how he manages to walk 6 miles almost every day around the falls and still love his job, but he does.

A word of caution- double check ticket prices prior to booking an activity through your guide. We, unfortunately, were scammed $20 USD per person by our final tour guide for a boat ride on the Brazilian side of the falls. He told us the cost was $90 per person when it was actually $70 per person. Bruno, again, was very responsive to the situation. We were refunded $40 by KimKim for the issue quickly.

I definitely recommend using Bruno for your trip to Brazil!

Hotel Reviews
Windsor Plaza Copacabana
Rio de Janeiro

The room was tiny but for the most part clean. The bathroom had some mold in the shower area. The staff was very friendly. We loved having dinner at the pool bar.

Authenticity & Character
Location
Quick 5 minute walk to the beach
Staff
Cleanliness & Comfort
Viale Cataratas
Foz do Iguaçu

Clean rooms and friendly staff. We both really enjoyed having a buffet dinner option.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A visit to Foz de Iguacu Falls / Brazilian Side
A visit to Foz de Iguacu Falls / Brazilian Side
Foz do Iguaçu
Quality of Experience
Guides, Drivers and Staff
Unfortunately our tour guide overcharged us for the boat tour. We were told it cost $90 USD per person when in reality it cost $70 USD per person. The situation was handled promptly by Bruno and KimKim.
Transport
Visit to the Argentine side
Visit to the Argentine side
Foz do Iguaçu
Quality of Experience
Guides, Drivers and Staff
Transport
Half day Tour in Rio 6h
Half day Tour in Rio 6h
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Sugarloaf Mountain & Old Town Tour
Sugarloaf Mountain & Old Town Tour
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bruno Madeira
Bruno
Bruno Madeira
Local specialist in Brazil(Rio de Janeiro) and Portugal | Replied on Oct 27, 2025

Hi Kaitlin
Thank you very much for your trust.
I wish you and your family all the best.
Bruno

Amazing Africa Journey
South Africa | Sep 17 - Oct 11, 2025

Ron
Ron B.
Canada | Reviewed on Oct 27, 2025
Follow up to second rating above: we met Esther on WhatsApp at the beginning of our trip, mid-Sept this year after arrival in South Africa. All of our messages with Esther over the next ~6 weeks were met with quick and supportive responses.
Importantly for us, Liz and Tshepo were two local specialists who spent most of the last 12 months planning this trip. The itinerary they helped plan was overall perfect for us. Communication via messages was prompt, clear, helpful and friendly. Changes we...
Read more

Follow up to second rating above: we met Esther on WhatsApp at the beginning of our trip, mid-Sept this year after arrival in South Africa. All of our messages with Esther over the next ~6 weeks were met with quick and supportive responses.
Importantly for us, Liz and Tshepo were two local specialists who spent most of the last 12 months planning this trip. The itinerary they helped plan was overall perfect for us. Communication via messages was prompt, clear, helpful and friendly. Changes we suggested were made.
We had the trip of a lifetime. From minute one, any concerns we had about arrangements disappeared. Escorts, drivers and transfers at airports and activities were consistently flawless. We felt cared for and secure.
Overall, from Day 1, the trip got better and better. We discovered Tshepo and Liz had included activities in each spot that went above and beyond what we thought we wanted. We soon realized where our money was going! The accommodations and excursions exceeded our expectations, e.g., Ocean View House in gorgeous Camps Bay, Marine Big 5 tour, a 25 minute helicopter flight over Victoria Falls and more!
Our biggest unexpected issue was a delayed flight resulting in missing connecting flights to Uganda gorilla excursion. From the moment about 1150pm that we messaged Liz, she pulled out all stops to rearrange this tour which was so important to us. By the following morning, she had a new itinerary for us which was again perfect.
We were fortunate all around.

Hotel Reviews
Sultan Sands Beach Resort

Very nice resort on the Indian Ocean. Spectacular location. Staff were lovely. Very friendly and accommodating. Unfortunately can't remember the name of a few special staff. Food met expectations. We upgraded to all inclusive - were a little confused as the all inclusive had exclusions. Evening entertainment was very good. Room/cabin on the beach was very nice. The food at the Indian restaurant was spectacular.

Mara Simba Lodge

The lodge was not fenced so wildlife such as monkeys and antelope could wander through which was fun. Location on a river was great. Waiter, Daniel took us under his wing. Service was excellent. Buffet food was good. Jane at the front desk was very helpful. Internet service could be improved. Our driver Sam was great taking us on game drives. Extremely knowledgeable about the wildlife, very experienced guide and it showed. We were very fortunate to have him as our private tour guide for our 5 days in Kenya. We would love to go back to Mara Simba.

Lake Nakuru Lodge
Nakuru

Thanks to Sam, our dedicated driver and guide from Nairobi to Maasi Mara, we thoroughly enjoyed our introduction here. A scenic setting with good food and accommodation that Sam made into a great introduction to Kenya safari drives. Thanks to all the helpful staff*****. The lodge seemed older compared to other accommodations?

Tamarind Tree Hotel
Nairobi

Good for our brief overnight stay after airport arrival. Good for sleep, shower and breakfast. No time to check out other amenities. Please provide water as necessary in a liberal way - namaste.

Ichumbi Gorilla lodge

How can a lodge in such a remote, difficult access spot get 5 stars?! Well, because of how extraordinarily service-oriented they are! Fabulous people. They cleaned our boots post gorilla-extravaganza when we would have been unable to; they went above and beyond with food, drinks and service for dinner, breakfast and bar, despite being in a rural situation. They saved my (Rosella) life with a post- gorilla trek deep tissue massage in our room - thanks 'Maria', I know that's not quite right - sorry.

Protea Hotel by Marriott Entebbe
Entebbe

We ended up being here for a whole day and night instead of a couple hours as a result of a missed flight to Bwindi and a revision of our itinerary. Scenic location with good amenities - we took advantage of the downtime and sat by the pool after walking around the site, which was under renovation. The room, the balcony, the Lake Victoria view, the restaurant and the bar were perfect. We would go back in a minute - Immaculate*, please be there to help us - you are a treasure! Ronald, you're also a rock star - thanks for your assistance with storing some luggage for us while on restricted transport - that was so helpful and kind.

Old Drift Lodge
Victoria Falls

Once again, we did not expect the magnitude of what we received. Superlative site for luxury stay in a scenic environment with wild animals and unique birds in their natural habitats. Four excursions were included in our two nights - a sunrise and a sunset river bird game cruise, a Falls guided walk, and a land game and bird drive. OMG! We somehow won the lottery to get Jeremiah for all 4 excursions! We benefitted from his vast knowledge, experience and attitude to safari living as well as to life in general. Thank you. The food and staff were extraordinary - so friendly and helpful and interested in their clients. The added breakfast at their associated restaurant on the gorge - wow! Luckily, or maybe not, no elephants drank from our pool while we were in it!!

Camp Shawu

Camp Shawu in Kruger was our first safari camp ever - how lucky were we to be here for our initiation into game drives and safari camp life!! The people**** wow! Steven, Sifiso, Bellinah, Harold and the fabulous cook were extraordinary beings. Steven the camp manager could not have done more to make our stay amazing - above and beyond! Sifiso was like an animal in another life with how in tune he was with so many animals in the vicinity. He was connected and knowledgeable and understood their behaviour and life - this allowed us some fascinating experiences. Thank you Bellinah:) Thank you Cook for local meats for our inaugural tries. Harold, you also are connected at a deep and spiritual level with your role - wow! We would stay anytime we could.

Rickety Bridge Manor House
Franschhoek

Sadly, it was short and sweet. The building, site, room, and furnishings were world class. Wine tasting was outstanding; recommended restaurant was superlative. Thanks to the owners for going above and beyond.

Harbour House Hotel
Hermanus

Perfect although short at one night. We would definitely go for longer. Gorgeous scenery and walks. Good welcome wine:)

Ocean View House
Cape Town

Good location, helpful friendly staff, good facilities, great breakfasts. We wanted to live there!

Authenticity & Character
The gardens! The room. The view! The balcony! The pools!
Location
Short Uber ride to downtown Capetown. Camps Bay is walkable and gorgeous.
Staff
We are sorry we did not write down names of the staff members because we thought we could never forget how much they helped us. Huge thank you to the office and service staff and gardeners.
Cleanliness & Comfort
At risk of overusing the word perfect, it was!
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Oct 28, 2025

Thank you SO much for the wonderful review. It was an absolute pleasure for all of us to plan this trip with you and 'travel along' (in spirit and via WhatsApp) with you. Also a big thank you for doing the individual reviews on the hotels and guides. This is incredibly valuable for us and we will definitely pass on your feedback to them.

Amazing Costa Rica adventure
Costa Rica | Oct 12 - Oct 22, 2025

Christine
Christine F.
Atlanta, GA | Reviewed on Oct 27, 2025
Adam and the Kim Kim specialists did an amazing job planning and organizing our Costa Rica vacation. All guides were excellent and knowledgeable- all drivers were timely, courteous and good drivers (which says a LOT) considering the poor road conditions in many areas due to rainfall etc. we thoroughly enjoyed every day and highly recommend this hassle free vacation service!! Read more

Adam and the Kim Kim specialists did an amazing job planning and organizing our Costa Rica vacation. All guides were excellent and knowledgeable- all drivers were timely, courteous and good drivers (which says a LOT) considering the poor road conditions in many areas due to rainfall etc. we thoroughly enjoyed every day and highly recommend this hassle free vacation service!!

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tamarindo Diria Beach Resort
Tamarindo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Gomez

⭐️⭐️⭐️⭐️⭐️ An Unforgettable Journey Through Peru!
Peru | Sep 27 - Oct 6, 2025

B
Barbara S.
San Jose, CA | Reviewed on Oct 26, 2025
My trip to Peru was absolutely incredible, and a huge part of that was thanks to our amazing guides — **Blanca, Jesus, and Julio**. From start to finish, they made every moment special, meaningful, and stress-free. Blanca was wonderfully knowledgeable and warm, sharing fascinating insights about Lima's history, culture, and traditions in a way that really brought it to life. Jesus was wonderful and made the trip to Arequipa a memorable one.
Julio was always attentive and upbeat — and...
Read more

My trip to Peru was absolutely incredible, and a huge part of that was thanks to our amazing guides — **Blanca, Jesus, and Julio**. From start to finish, they made every moment special, meaningful, and stress-free.

Blanca was wonderfully knowledgeable and warm, sharing fascinating insights about Lima's history, culture, and traditions in a way that really brought it to life. Jesus was wonderful and made the trip to Arequipa a memorable one.
Julio was always attentive and upbeat — and went above and beyond the call of duty. His enthusiasm was contagious and made even the long drives fun! And we could all just relax and enjoy every experience.

Whether we were exploring the awe-inspiring ruins of Machu Picchu, wandering through colorful local markets, or tasting delicious Peruvian food, I always felt well cared for and truly immersed in the spirit of Peru. The combination of professionalism, kindness, and genuine passion these guides showed made this trip unforgettable.

I can’t recommend this team enough. If you’re planning a trip to Peru, **ask for Blanca, Jesus, and Julio** — you’ll be in the best hands possible.

Hotel Reviews
Hatun Inti Boutique Machupicchu
Machu Picchu

My room was absolutely unforgettable. I wish I had arrived during the day just to take in the breathtaking view — the river flowed right below my window, and across it rose a sheer granite cliff. Falling asleep to the sound of the rushing water was pure magic. I had the best night’s sleep of my life!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Costa del Sol Wyndham Cusco
Cusco

Cusco was my favorite city we visited. I loved this hotel and the location. Food was very good and the staff was also great. I will be back one day!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Hostería Boutique Hotel
Arequipa

This was a very nice boutique hotel. Our room was on the top floor and was we could hear lots of traffic noise and loud music. But the staff was wonderful!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Innside Lima Miraflores by Melia Hotels International
Miraflores

The service, food and rooms were outstanding. The rooftop bar was my favorite....

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Machu Picchu Exploration
Machu Picchu Exploration
Aguas Calientes/ Machu Picchu

I can't wait to return and do the 4 day hike!!

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Sacred Valley: Maras, Moray, Ollantaytambo
Exploring the Sacred Valley: Maras, Moray, Ollantaytambo
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Cusco & Sacsayhuaman
Exploring Cusco & Sacsayhuaman
Cusco

Julio was so great!!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Walking City Tour in Arequipa
Walking City Tour in Arequipa
Arequipa
Quality of Experience
Guides, Drivers and Staff
Transport
Must sees in Lima
Must sees in Lima
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Oct 27, 2025
Thank you so much for your thoughtful words! I’m truly happy to hear that you had such an amazing experience in Peru and that everything went so smoothly. It means a lot to know that you felt well cared for and enjoyed your time with Blanca, Jesús, and Julio — they’ll be so glad to hear how much you appreciated their warmth, professionalism, and enthusiasm. It was an honor to plan this trip for you and your family, and it’s always wonderful to welcome travelers who share such a genuine... Read more

Thank you so much for your thoughtful words! I’m truly happy to hear that you had such an amazing experience in Peru and that everything went so smoothly. It means a lot to know that you felt well cared for and enjoyed your time with Blanca, Jesús, and Julio — they’ll be so glad to hear how much you appreciated their warmth, professionalism, and enthusiasm.

It was an honor to plan this trip for you and your family, and it’s always wonderful to welcome travelers who share such a genuine curiosity and connection with our country. If you ever decide to come back to Peru, please don’t hesitate to reach out — we’d be delighted to help you explore more of what makes this place so special.

A great way to experience the variety of Morocco with ease
Morocco | Oct 11 - Oct 19, 2025

Amy
Amy B.
Newark, NJ | Reviewed on Oct 26, 2025
We had a fantastic week driving all over Morocco and I think what impressed us the most was just how much variety there is! Kimkim did a great job taking care of all the details for us and making it easy & seamless to do so many different things. All of our hotels were great, but the room in Essaouira (Riad Mimouna) was particularly stunning and memorable! We really enjoyed Essaouira and appreciated it being an unstructured day where we could explore on our own. I also want to shout out our... Read more

We had a fantastic week driving all over Morocco and I think what impressed us the most was just how much variety there is! Kimkim did a great job taking care of all the details for us and making it easy & seamless to do so many different things. All of our hotels were great, but the room in Essaouira (Riad Mimouna) was particularly stunning and memorable! We really enjoyed Essaouira and appreciated it being an unstructured day where we could explore on our own. I also want to shout out our Marrakech local guide, Abdella-- he pointed out details we would have never noticed and enriched the walking tour with cultural and historical significance. Moreover, he customized it to our specific interests, taking us to a spices shop at our request with no hesitation. And of course, our night in the Sahara Desert with the camel ride, campsite, sunset & sunrise were just magical.

In retrospect, there were a few excursions that didn't quite meet expectations and/or weren't totally tailored to our interests. It felt like they kept pushing us to buy from local merchants (leather, carpets, silk, oils, etc.), but we were more interested in history than in shopping. We also had much better experiences finding food on our own than in the places they set up for us, which were generally more expensive and had less variety.

All that said, the best part of our experience with kimkim might very well be our driver, Tayeb. He was always punctual, friendly, and professional throughout the trip. I can't imagine trying to navigate through Morocco on our own, through crazy traffic & long drives, and it was so worth it to have someone else manage it for us. But more than that, Tayeb added a lot of unexpected fun and interesting stops along the way! Arguably all of our best meals were on the road at restaurants he picked that we would have never found on our own. They were delicious and very well priced! There were so many hidden gems and experiences he opened up, breaking up the driving time with conversation and humor. He showed us the epitome of Moroccan hospitality and it really felt like we left with a new friend.

Hotel Reviews
Barceló Casablanca
Casablanca

Perfectly fine for the situation

Authenticity & Character
Just a modern hotel; nothing special but nothing wrong with it
Location
I don't know Casablanca well enough, but there were at least a couple restaurants we could walk to
Staff
Again, just fine but nothing over the top
Cleanliness & Comfort
Very clean and comfortable
Riad Mimouna
Essaouira

Arguably the best hotel room of our lives!!! We had an amazing corner room right on the water! The open windows created the most beautiful background sounds of softly crashing waves. The water views were absolutely stunning! I will dream about this room for a very long time- only wish we could have stayed longer!

Authenticity & Character
Literally on the edge of the city walls, it was incredible
Location
Unbelievable location, right on the water
Staff
So incredibly nice, funny, warm and helpful!
Cleanliness & Comfort
The best sleep! It was just incredible
Riad Terra Bahia
Marrakech

Good location and satisfactory stay

Authenticity & Character
Lovely Riad with rooftop terrace
Location
Great location in Marrakech right by that open square so we could easily meet our driver and get into the medina on our own. But also far enough away that it wasn't noisy!
Staff
The staff was nice, but the communication wasn't perfect. They moved our room without telling us on the second night, and they weren't super clear with check in & check out instructions.
Cleanliness & Comfort
The room felt a bit exposed to everyone else and hard to block out the light
kasbah ait benmoro
Skoura

This was such an unexpected and cool experience! It felt like going back in time, living in the walls of a wealthy Berber family. We really found it fascinating

Authenticity & Character
This one felt SO authentic. A cultural and historic experience
Location
Convenient stop on our drive from Merzouga to Marrakech
Staff
Cleanliness & Comfort
The tradeoff with the authentic experience is that it lacked some of the modern amenities like A/C. But it was worth it!
Orient Desert Camp
Merzouga

Exceeded expectations! What a beautiful oasis for a night in the desert!

Authenticity & Character
Location
So cool to be surrounded by desert
Staff
The staff were all very nice, welcoming us with tea and snacks and then playing music around the campfire at night. They were great!
Cleanliness & Comfort
I cannot believe how luxurious the tent was! It came with a king size bed, full bathroom, sink and shower. Truly a beautiful "glamping" experience.
Riad Ghita
Fes

Beautiful hotel, with a quiet & spacious room. The staff were extremely friendly and welcoming, and the breakfast every morning was great. Moreover, the location was totally ideal. We were close enough to be able to walk into the medina on our own, but also on the outside of it where we could easily meet up with our driver and not be disturbed by noise. Perfect spot for a couple of days in Fes.

Authenticity & Character
Gorgeous building with mosaic tiles and a large interior courtyard
Location
Moreover, the location was totally ideal. We were close enough to be able to walk into the medina on our own, but also on the outside of it where we could easily meet up with our driver and not be disturbed by noise. Perfect spot for a couple of days in Fes.
Staff
The staff were extremely friendly and welcoming, greeting us with mint tea.
Cleanliness & Comfort
The room was spacious and long, with high ceilings and the A/C was really nice
Activity Reviews
Quick Tour of Casablanca with your Driver-Guide
Quick Tour of Casablanca with your Driver-Guide
Morocco

He just dropped us off at the mosque. I wouldn't call that a tour of Casablanca. And since the entry fee wasn't included, we decided to just walk along the water on our own instead.

Essaouira to Casablanca via Eljadida & Safi Coastal Route
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Morocco

Long drive, nothing memorable.

Marrakech to Essaouira
Marrakech to Essaouira
Morocco

Nice, brief drive. We LOVED Essaouira and wanted to maximize our time there

Visit Majorelle Gardens
Visit Majorelle Gardens
Marrakesh

Didn't need this experience. It felt like an overcrowded tourist destination. Even though we had a scheduled ticket entrance time, we still had to wait 30 minutes in line to enter. Then it seemed like the purpose was just to take photos for social media. Not our kind of spot.

Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Abdella did such a fantastic job! This is exactly what we were looking for. He explained the art in such detail, helping us understand the "what" and "why" behind the beautiful mosaic tiles we'd been seeing all week. We learned so much in such a short time with him. And then when we said we were specifically interested in going to a spice stand, he didn't hesitate but took us to exactly what we we had in mind. He catered the experience to us and shared so much interesting information along the way. It was great!

Private Transfer from Skoura to Marrakech: Crossing the High Atlas
Private Transfer from Skoura to Marrakech: Crossing the High Atlas
Morocco

There were so many more interesting stops along this route than we knew! We really enjoyed the Atlas Studios, Aït Benhaddou, and then Tayeb took us to an AMAZING barbecue restaurant in the mountains.

Sand-Boarding in Erg Chebbi
Sand-Boarding in Erg Chebbi
Merzouga

This was a total flop. The sandboard didn't move one inch down the sand hill. They didn't take us out to a dune high enough, just handed us an old board to let us walk a few feet within the camp. Even Michael as an experienced snowboarder couldn't get it to move at all. This didn't work at all and was disappointing.

Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

Absolutely loved our camel ride and Sahara experience! We will remember that night for the rest of our lives. The campsite was amazing and the setting was magical.

Dine with a Local Family
Dine with a Local Family
Morocco

This really did not live up to how it was advertised. The family was VERY sweet, and I appreciate them feeding us. But here's how it was described: "When you arrive, they welcome you with smiles and offer mint tea and dates. The father may work in the medina or at a school, and he will proudly talk about Fes. The mother makes sure you feel comfortable. The children may be shy at first, but soon they will come to greet you. Before dinner, you may help a little in the kitchen. The mother can show you how to mix a salad or arrange bread. While cooking, the family asks about your trip, your home, and what you think of Morocco. They tell stories about daily life and their city. Dinner is served at a low table. Everyone sits on cushions." In reality, we sat alone in a silent room while one teenager watched us eat. The mother and father did not speak English at all and thus were unable to converse with us. No one ate with us, the teenager just watched us eat. We paid 650 dirham for chicken tagine, while was paid 120 dirham for the exact same meal at a restaurant. They did not teach us how to cook, we did not sit on cushions, and it was disappointing. But that's not a knock on the family themselves- they were very sweet people!

Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

In reality, this felt like more like a guided tour of where to shop than of the history of Fez. We really weren't interested in buying things and thus felt awkward as we were continuously dropped off at another merchant (leather, silk, pottery, carpets, etc). And when he took us to a historic site, he just dropped us off to check out on our own rather than talking us through it.

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 27, 2025
Hi Amy, Thank you so much for taking the time to share such a detailed review of your Morocco trip. We’re truly delighted to hear that you had a fantastic week exploring the country and that you enjoyed the variety Morocco has to offer, from your stay at Riad Mimouna in Essaouira to the magical night in the Sahara Desert. It’s also wonderful to know that your Marrakech guide, Abdella, and especially your driver, Tayeb, made such a positive impact on your experience. We’ll be sure to share... Read more

Hi Amy,

Thank you so much for taking the time to share such a detailed review of your Morocco trip. We’re truly delighted to hear that you had a fantastic week exploring the country and that you enjoyed the variety Morocco has to offer, from your stay at Riad Mimouna in Essaouira to the magical night in the Sahara Desert. It’s also wonderful to know that your Marrakech guide, Abdella, and especially your driver, Tayeb, made such a positive impact on your experience. We’ll be sure to share your kind words with both of them.

We also sincerely appreciate your honest feedback regarding some of the excursions in Fez and other activities that didn’t quite meet your expectations. We’re very sorry that certain visits felt overly commercial or didn’t align with your interests in history and culture. Your comments are extremely valuable, and we’ll review these experiences closely with our local partners to ensure they become more authentic, interactive, and better tailored to travelers’ preferences.

Regarding the family dinner and sandboarding, we regret that these moments fell short of what was described. We’re already taking steps to improve the communication and quality of these experiences to make sure future guests receive the genuine and engaging interactions we strive for.

Thank you again for your balanced feedback and for trusting us with your journey through Morocco. We’re happy that the overall experience, especially your connection with Tayeb, left you with such great memories. We hope to have the pleasure of welcoming you back in the future to explore even more of Morocco, with a fully personalized touch.

Warm regards,
Abdel

I don't know what I paid for with KimKim - trip was outsourced to another local travel agency.
Greece | Oct 16 - Oct 20, 2025

L
Loren H.
Spain | Reviewed on Oct 26, 2025
The first interactions with Chris were great and he was always quick to respond and provided great detail. In retrospect though, I think I should have demanded a phone call so that I could have talked to Chris directly and truly understood the service he was providing. I thought I was interfacing with a local and getting some local knowledge and expertise that would be carried on during my trip as rather promoted and promised on KimKim. I was quite surprised to receive a communication... Read more

The first interactions with Chris were great and he was always quick to respond and provided great detail. In retrospect though, I think I should have demanded a phone call so that I could have talked to Chris directly and truly understood the service he was providing. I thought I was interfacing with a local and getting some local knowledge and expertise that would be carried on during my trip as rather promoted and promised on KimKim. I was quite surprised to receive a communication post payment to KimKim and only about 7 -10 days prior to our departure that our whole booking was outsourced to some group I had no knowledge about of Travel12 MAMKITA and a new contact named Christos for whom I had never heard of nor spoken to. In fact, the notification specifically said "local partners don't recognize KimKim and therefore may be confused" - well I was confused!! And, nothing from Chris?? Once actually on the trip, Travel 12 Mamakita and outsourced yet again to Luxury Tours and apparently a couple of different car services.
Therefore, I really don't know what I paid for with KimKim? And while Chris told me that things would be winding down as far of the season on Naxos -- frankly that was way off too -- the hotel where were were staying was literally the ONLY hotel open at the beach -- not one single restaurant or hotel, market, bar, restaurant was open - so not one single restaurant recommendation was accurate - all were closed. I really thought a local would have known this?
I just believed there was no value added and I likely paid 40 -50% more that I should have or for what I could have simply booked on my - Certainly Chat GPT could have laid out the trip I got.

Once in Greece, I had yet another new contact on WhatsApp named Dimitris? Once I did experience problems on my trip with my flight back to Athens being canceled, I received little assistance and ultimately found my own way to the port of Naxos and booked a ferry. A strong text exchange had to occur to get the local agency, (now yet another contact named Tasos) to re-organize a private transfer pick up at the ferry versus the airport which had been paid for -- that private transfer did end up happening but was ultimately refused unless and until we paid more? What they finally organized was a taxi.

So overall - it was "ok"? I just don't know what KimKim did. They were recommended by a friend who had a good experience but my experience not so much. Doubt I would do again.

Hotel Review
Ammothines Cycladic Suites Naxos
Naxos
Authenticity & Character
Location
Travelers should know that EVERYTHING on this beach closes October 15th - this hotel is the only thing open.
Staff
Staff powered through but were tired and were staying open for the last guests booked - as the season was over.
Cleanliness & Comfort
housekeeping was FAST but again there were only 7 rooms occupied so I'm sure they got in/out so they could go home early each day
Activity Reviews
Local Transfer in Athens
Greece

It was a taxi - what can I say. He was there when we arrived so we were happy for that but didn't speak english, threw bags in the car and took us to the hotel. Very transactional - not bad but certainly not a "private transfer" or any executive or special service.

Quality of Experience
Guides, Drivers and Staff
Transport
Perhaps book what we paid for?
Local Transfer in Naxos
Naxos

I think we just got lucky on this one - Billy aka "Billy the Bear" was the highlight of the trip. Was very friendly and engaging. He was passionate about making sure we had a great day given that we had challenges with the island essentially being finished for the season. He gave us a lot of local information about the island and some personal stories. He was just a very joyful person and seemed to really enjoy his work.

Quality of Experience
Guides, Drivers and Staff
Billy!
Transport
Naxos off the beaten path Foodies’ Tour
Naxos off the beaten path Foodies’ Tour
Naxos

Elizabeth was the guide and she was quite passionate as a generational Naxonian, she gave great insight to the culture and people of Naxos.

Quality of Experience
Good pace between activities
Food
Restaurant owner/chef came out to greet us. Guide Elizabeth did eat with us and was lively in conversation. It was also apparent that Elizabeth and the restauranteurs and vendors all were friends and were generally happy to see her and us as her guests.
Guides, Drivers and Staff
Guide Elizabeth was very good, excellent English, was passionate about Naxos and it's people.
Transport
Clean car - friendly driver
Food & Culture tour in Naxos town
Food & Culture tour in Naxos town
Naxos

Very knowledgeable and was actually a local.

Quality of Experience
Food
Tour guide watching us each and not participating with us was a bit odd and uncomfortable but food and location was good.
Guides, Drivers and Staff
Transport
Local specialist:

Our Trip to Piedmont
Italy | Oct 6 - Oct 19, 2025

J
Jay B.
San Jose, CA | Reviewed on Oct 26, 2025
This is the third trip we've taken with Kim Kim and possibly the most enjoyable. We took this trip with our friends Abby and Robert Belafsky. Having read their review we echo all of the positive things they said. The trip was essentially seamless. And, to the extent there were minor bumps in the road, handled quickly and efficiently by Sabrina.
As stated in the Belafsky review, we were disappointed in the "tour" of the Ferrari factory, which was merely a drive around many buildings. Should...
Read more

This is the third trip we've taken with Kim Kim and possibly the most enjoyable. We took this trip with our friends Abby and Robert Belafsky. Having read their review we echo all of the positive things they said. The trip was essentially seamless. And, to the extent there were minor bumps in the road, handled quickly and efficiently by Sabrina.
As stated in the Belafsky review, we were disappointed in the "tour" of the Ferrari factory, which was merely a drive around many buildings. Should others put the Ferrari museum-which was interesting and well laid out- on their itinerary they should be aware that they will be unable to see the inside of the factory.
All of the guides were fine with our two favorites being the guides in Parma and Turin.

Hotel Reviews
Turin Palace Hotel
Turin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascina Galarej Villaggio Narrante
Alba
Authenticity & Character
Location
Cleanliness & Comfort
Hotel Corona D'oro
Bologna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Manzoni
Milano
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Museo Egizio
Museo Egizio
Turin
Quality of Experience
Guides, Drivers and Staff
Transport
Turin Walking Tour
Turin Walking Tour
Turin
Guides, Drivers and Staff
Transport
Visit the Synagogue of Turin
Visit the Synagogue of Turin
Turin
Quality of Experience
Transport
Free afternoon in Alba
Free afternoon in Alba
Alba
Quality of Experience
Guides, Drivers and Staff
Transport
Modena Walking Tour
Modena Walking Tour
Italy
Guides, Drivers and Staff
Transport
Day Trip to Parma: Parma Food Walking Tour with Parmesan and Balsamic Vinegar tasting
Day Trip to Parma: Parma Food Walking Tour with Parmesan and Balsamic Vinegar tasting
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bologna cooking class
Bologna cooking class
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking food tour of Milano
Walking food tour of Milano
Milan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Theatre La Scala
Visit the Theatre La Scala
Milan
Quality of Experience
Guides, Drivers and Staff
Transport
Guided-walking tour
Guided-walking tour
Milan
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Milan!
Welcome to Milan!
Milan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alberto Buzzanca

Scottish Adventure in October
Scotland | Oct 18 - Oct 24, 2025

Madeleine
Madeleine H.
Los Angeles, CA | Reviewed on Oct 26, 2025
Hello Tetiana, Thank you for putting together this overall very memorable and satisfying trip through Scotland. We had a wonderful time and left feeling that we got a thorough impression of Scotland’s cities and breathtaking landscapes. Everything worked out perfectly, and we truly appreciated the attention to detail throughout the itinerary. We do have a few minor comments and recommendations: First, we were unable to go inside Edinburgh Castle because our flight delay made it too... Read more

Hello Tetiana,

Thank you for putting together this overall very memorable and satisfying trip through Scotland. We had a wonderful time and left feeling that we got a thorough impression of Scotland’s cities and breathtaking landscapes. Everything worked out perfectly, and we truly appreciated the attention to detail throughout the itinerary.

We do have a few minor comments and recommendations:

First, we were unable to go inside Edinburgh Castle because our flight delay made it too stressful on the day of arrival. However, we thoroughly enjoyed the recommended city tour and even stumbled upon Greyfriars Bobby’s grave, which was a lovely surprise for us as dog lovers. That would be a wonderful addition to your list of sightseeing recommendations.

Second, on the third day, we left Stirling Castle and drove north to the Culloden Battlefield. The drive took over three hours due to road construction and traffic, which caused us to miss our 2 p.m. tour. Fortunately, we were able to join the 3 p.m. session instead, though this meant we missed visiting Urquhart Castle that afternoon. That turned out just fine, as we later saw the castle from the Loch Ness Canal Tour the next day.

Isle of Skye was the absolute highlight of our trip. We loved Portree, the Storr hike, and the scenery filled with sheep—it all felt wonderfully authentic. We decided to skip the Quiraing hike to keep the day more relaxed and ensure we had time for the Talisker tour, which was a great decision.

On the sixth day, driving from Portree to Glencoe, we came across the Highland Soap Company and decided to stop. We recognized the brand from the products used in all our hotels—from Edinburgh to Inverness to Portree—and enjoyed shopping there tremendously. It would be a fantastic addition to future itineraries.

Overall, the trip was beautifully arranged, and we’re so grateful for your excellent planning and thoughtful touches. Thank you again for helping us experience Scotland in such a memorable and personal way.

Hotel Review
Bracken Hide Hotel
Portree

This was the best hotel on the trip, and we were so happy to be able to stay there for two nights. This hotel, and the Isle of Skye in general, was so beautiful that we could have stayed there the full week as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Sea Breezes Restaurant
Sea Breezes Restaurant
Scotland

This restaurant was sadly closed during our stay on the Isle of Skye, so we cannot leave a proper review.

Local specialist: Tetiana Smal
Tetiana
Tetiana Smal
Local specialist in London | Replied on Oct 27, 2025
Hello Madeleine, Thank you so much for your kind message — I’m truly delighted to hear that your journey through Scotland was such a memorable and enjoyable experience. It’s wonderful to know that everything came together smoothly. I’m especially grateful for your thoughtful feedback and lovely suggestions. Including Greyfriars Bobby and the Highland Soap Company is an excellent idea, and I’ll be happy to incorporate those special touches for future travelers.
I’m glad that everything...
Read more

Hello Madeleine,

Thank you so much for your kind message — I’m truly delighted to hear that your journey through Scotland was such a memorable and enjoyable experience. It’s wonderful to know that everything came together smoothly.

I’m especially grateful for your thoughtful feedback and lovely suggestions. Including Greyfriars Bobby and the Highland Soap Company is an excellent idea, and I’ll be happy to incorporate those special touches for future travelers.
I’m glad that everything worked out at Culloden despite the delay and that your time on the Isle of Skye was so special — it really is a magical place.

It was a true pleasure to help plan your adventure, and I hope Scotland will always bring back warm memories for you.

Warm regards,
Tetiana

Merhaba Morocco
Morocco | Oct 6 - Oct 15, 2025

N
Nithya R.
Canada | Reviewed on Oct 26, 2025
From start to finish, everything about our trip exceeded expectations. The country is stunning — from the vibrant cities and beautiful architecture to the peaceful dunes of the Sahara (a true bucket-list experience!). The people are incredibly kind and welcoming, and we felt completely safe everywhere we went — not even a hint of petty theft. Imane was amazing in helping us plan the perfect trip for our family, especially since we were travelling with our 2-year-old toddler. She took the... Read more

From start to finish, everything about our trip exceeded expectations. The country is stunning — from the vibrant cities and beautiful architecture to the peaceful dunes of the Sahara (a true bucket-list experience!). The people are incredibly kind and welcoming, and we felt completely safe everywhere we went — not even a hint of petty theft.

Imane was amazing in helping us plan the perfect trip for our family, especially since we were travelling with our 2-year-old toddler. She took the time to get on a call, walk through all our options, and tailor everything to our needs.

Said provided excellent on-the-ground support, always quick to help and solve any issues that came up in real time.

And Karim, our driver, made the journey extra special — sharing stories, traditions, and his deep pride in Berber culture throughout the trip.

Every accommodation we stayed in was stunning, and every stop along the way was thoughtfully chosen.
We couldn’t have asked for a better experience. Highly recommend!

Hotel Reviews
Orient Desert Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Diamond of Marrakech
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Imane Ouriche
Imane
Imane Ouriche
Local specialist in Agadir | Replied on Oct 28, 2025

Hi Nithya,

Thank you so much for your wonderful review! We’re truly glad to hear that your journey through Morocco exceeded expectations and that you felt safe, welcomed, and inspired throughout your stay.

Our team will be so happy to know that their care and attention helped make your family’s experience special, especially while traveling with your little one.

We’re grateful you chose us to plan your Moroccan adventure and hope to welcome you and your family again for another unforgettable trip in the future!

Best Wishes,
Imane

Kimkim ensured a WONDERFUL trip!!
Chile | Oct 4 - Oct 11, 2025

Jay
Jay P.
Newark, NJ | Reviewed on Oct 26, 2025
My wife and I with my sister and her husband decided to use Kimkim to plan our trip to Chile and Rapa Nui (Easter Island). This turned out to be a great decision! Kimkim was great and planning the trip we wanted locating the best places to stay and the ideal tour groups. Further, Riwal was accessible to answer planning questions, responded to our wants and coordinated the trip once we arrived. For instance, we were picked up by the tour group on Rapa Nui and told we would need to purchase... Read more

My wife and I with my sister and her husband decided to use Kimkim to plan our trip to Chile and Rapa Nui (Easter Island). This turned out to be a great decision! Kimkim was great and planning the trip we wanted locating the best places to stay and the ideal tour groups. Further, Riwal was accessible to answer planning questions, responded to our wants and coordinated the trip once we arrived. For instance, we were picked up by the tour group on Rapa Nui and told we would need to purchase our tickets into the parks (~$100/person). However, we understood that these were already paid as part of the package. My sister sent a email to Riwal and, within minutes, the tour guide came to us to say he was mistaken and the tickets had been covered. In a different area, we saw the other hotels on Rapa Nui and were so glad we had Kimkim to pick an amazing one right on the ocean. It would have been impossible for us to compare hotels from our home. I would travel with Kimkim again in a second and am, in fact, considering our next trip with them now.

Local specialist: Riwal Le Derff
Riwal
Riwal Le Derff
Local specialist in Santiago & Quito | Replied on Oct 27, 2025

Hi Jay & Tracy :)
I'm so grateful to read your amazing review.
So happy you enjoyed your entire trip;
It was a real pleasure to be there for you.

All the best,
Riwal

DREAM DESTINATION BRAZIL
Brazil | Sep 23 - Oct 6, 2025

Kakoli
Kakoli K.
India | Reviewed on Oct 26, 2025
Our guide in Pantanal Nabutaka was EXCEPTIONAL! He was so knowledgeable, willing and such a pleasure to have around us! He took so much effort & time to show us countless wildlife especially birds and of course the jaguar! He made the Pantanal stay even better than what we had expected!
Marcelo in Rio was very good. Knowledgeable, smart & interesting
Gave us an immersive experience in Rio!
Our entire trip to Brazil was just fantastic! Every bit of it was as described and as we had...
Read more

Our guide in Pantanal Nabutaka was EXCEPTIONAL! He was so knowledgeable, willing and such a pleasure to have around us! He took so much effort & time to show us countless wildlife especially birds and of course the jaguar! He made the Pantanal stay even better than what we had expected!
Marcelo in Rio was very good. Knowledgeable, smart & interesting
Gave us an immersive experience in Rio!
Our entire trip to Brazil was just fantastic! Every bit of it was as described and as we had imagined it after months of reading up on Brazil
The Pantanal exceeded our expectations! The sheer plethora of wildlife & birds is mind-blowing ! The 2 days of Jaguar safaris were wonderfully done thanks to our expert guide Nabutaka & boatman Jose
The Iguazu Falls, both Argentina & Brazil were dramatic!
The end of our trip with the Iberostar Amazon Cruise was truly 5 star, luxurious in every way and was far better than we had expected!

Hotel Reviews
Hotel Intercity Manaus
Manaus

Quick check in Good English at Reception! Large comfortable rooms, very well appointed Nice breakfast Allowed us late check-out at 1 pm which was very helpful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Rio Claro
Poconé

Lovely Pousada - Rio Claro Lots of wildlife on the property! Competent quick check in Cordial service in the dining room Superb experience of seeing Hyacinth Macaws being fed in the morning, just magical This was on the first day We stayed in Pousada Berco Pantaneiro in Porto Jofre on the next 3 days The facilities were pretty basic Food was good & wholesome Service was tight probably because of the location & staffing There was a powercut from 9 pm to almost 4 am one night Apparently the generator wasn't working Extremely uncomfortable in the heat, with a Jaguar safari following on at 7 am! Was impossible to contact the Manager that night

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Deville Prime Cuiabá
Cuiabá - MT

We reached at 3 am and there was no booking in our name. It was impossible to explain to the receptionist inspite of showing them a printed voucher. Finally in my desperation, I had to phone my Trip Planner Bruno at that unearthly hour and he sorted it out. Even then, they were not really welcoming. No water in the room

Authenticity & Character
Competence Willingness to understand what the guest is trying to say
Location
Staff
Cleanliness & Comfort
Sanma Hotel Foz do Iguaçu
Foz do Iguaçu

Beautiful hotel Felt like a 5 star Amazingly cordial & quick check in, at midnight!! Such good English!! Welcome drink sparkling wine And fabulous breakfast spread Very nice spaces to just relax in Location very very close to Iguazu Falls & next door to the Bird Park I think Kimkim should definitely offer this hotel to guests visiting Iguazu. I was offered this only after I specifically wanted a hotel next to the flFalls

Authenticity & Character
Location
Very close to Iguazu Falls, next door to the Bird Park
Staff
Cleanliness & Comfort
Beautiful property
Arena Leme Hotel
Rio de Janeiro

Only positive is the location in the beach Room very small Facilities not great No water provided in the room Even small bottles need to be paid for, which we were not informed about I feel we could have been offered a better selection of hotel for Rio

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cruise Grand Amazon Expedition Departure
Cruise Grand Amazon Expedition Departure
The Amazon

Brilliant Luxurious Truly 5 star

Quality of Experience
The Cruise is highly recommended! Very special to be cruising on the Amazon with 5 star luxury! Amazing rooms, service, amenities, drinks & food!
Food
Guides, Drivers and Staff
Transport
Pantanal Adventure Day 4/5
Pantanal Adventure Day 4/5
North Pantanal

Amazing Jaguar safaris, 10 hours on each day! Brilliant sightings, thanks to guide Nabutaka & boatman Jose

Quality of Experience
Food
Service at Berco Pantaneiro could be better. It is too svsnty & stretched. The room is small & crammed. No surfaces to keep stuff. Thankfully there was an extra bed so we could use that. The re is no housekeeping, hence the room & bathroom felt dirty. Though I don't expect 5 Star service at the Pantanal, it could surely be better. One of the nights there was a power cut from 9 pm till 4 am. Was extremely hot & uncomfortable, given a safari starting at 7 am! It was impossible to contact the Manager to enquire. It is scary to think what if a guest had an emergency but there is no one at the property who can be contacted
Guides, Drivers and Staff
Transport
Pantanal Adventure Day 3/5
Pantanal Adventure Day 3/5
North Pantanal

The Jaguar Safari was as exciting as imagined! Fantastic safari for 10 hours on both days. Nabutaka & Jose were so patient and willing

Quality of Experience
Food
Service at Pousada Berco Pantaneiro could be better. Itbis too svsnty
Guides, Drivers and Staff
Transport
.Pantanal Adventure Day 2/5
.Pantanal Adventure Day 2/5
North Pantanal

Got to see Hyacinth Macaws being fed in the Pousada Rio Claro! Lots of birds, capybara roaming around the property!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
.Pantanal Adventure Day 1/5
.Pantanal Adventure Day 1/5
North Pantanal

Unforgettable drive on the Transpantaneira! Guide Nabutaka is excellent and highly recommended! So knowledgeable, willing, friendly. Will never forget the countless birds we saw !

Quality of Experience
Food
Guides, Drivers and Staff
Nabutaka is exceptional and we were really lucky to have him!
Transport
Nabutaka
A visit to Foz de Iguacu Falls / Brazilian Side
A visit to Foz de Iguacu Falls / Brazilian Side
Foz do Iguaçu

Absolutely stunning!

Quality of Experience
Guides, Drivers and Staff
Transport
Sugarloaf Mountain & Old Town Tour
Sugarloaf Mountain & Old Town Tour
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Half day Tour in Rio 6h
Half day Tour in Rio 6h
Rio de Janeiro

Marcelo our guide was very good - knowledgeable, friendly, interesting, very good English! Nice neat tour of Rio!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bruno Madeira
Bruno
Bruno Madeira
Local specialist in Brazil(Rio de Janeiro) and Portugal | Replied on Oct 26, 2025

Kakoli
I am very happy that you enjoyed the trip. Thank you very much for your trust, and I wish you and your family all the best.
If you need anything, please write to me.

The trip was phenomenal! The guides, accommod...
Vietnam | Oct 15 - Oct 25, 2025

E
Emily h.
Mequon, WI | Reviewed on Oct 26, 2025
The trip was phenomenal! The guides, accommodation and activities were all top notch. The only things I would suggest is more communication regarding day to day logistics. I didn’t always know details about where/when and for how long activities would be. That means I wasn’t prepared or dressed correctly on a regular basis. In addition, we ran into significant issues with visas that I would have appreciated more guidance on. I had to specifically ask whether a visa was needed for Cambodia... Read more

The trip was phenomenal! The guides, accommodation and activities were all top notch. The only things I would suggest is more communication regarding day to day logistics. I didn’t always know details about where/when and for how long activities would be. That means I wasn’t prepared or dressed correctly on a regular basis. In addition, we ran into significant issues with visas that I would have appreciated more guidance on. I had to specifically ask whether a visa was needed for Cambodia else I wouldn’t have known to get one. We had to file for an emergency visa on the way home and ultimately had to repurchase a second set of flights home because they didn’t tell me I had to either file for a multi visit Vietnam visa or book a flight home that went through Hanoi to the next country. That type of support for a trip was expected to ensure a successful trip.

Hotel Reviews
Dragon Legend Cruise
Hon Gai

We have traveled all around the world and this was one of my very favorite and most memorable experiences. The cruise was absolute luxury. Room was huge with beautiful views. Food and menus were incredible- 8 courses at every meal! Dinner at night under the stars was beautiful and they surprised us with a special anniversary cake and celebration. Excursions were great with our guide Kenny. Couldn’t recommend more!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Hoi An

Very helpful and friendly staff. Gorgeous resort and spa. I had a massage and facial there that was wonderful. We spent our anniversary there and enjoyed dinner at the Temple restaurant. Pool area was beautiful and relaxing. Room was very spacious with a balcony. Bikes on property were fun to use to check out old town and beaches.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Angkor Village Hotel

The staff was incredible and the property was so unique and stunning! I loved the a la carte breakfast and the hotel surprised us with a celebratory bottle of sparkling wine for our anniversary. Location was perfect and walkable to many restaurants and bars. Cocktails were great and pool was so refreshing after a day of sightseeing.

Authenticity & Character
Location
Staff
They remembered our names all the time even though we were there for a short stay
Cleanliness & Comfort
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Nov 09, 2025
Hi Emily, Thanks so much for sharing your thoughts - it really means a lot! We’re thrilled to hear that the trip was phenomenal and that you enjoyed the guides, accommodations, and activities. Your kind words about the team on the ground motivate us to keep delivering those “top-notch” moments. We sincerely appreciate your constructive suggestions, as they help us refine our service. To address your points: 1. Daily Logistics & Communication: We sent and confirmed the final itinerary... Read more

Hi Emily,

Thanks so much for sharing your thoughts - it really means a lot! We’re thrilled to hear that the trip was phenomenal and that you enjoyed the guides, accommodations, and activities. Your kind words about the team on the ground motivate us to keep delivering those “top-notch” moments.

We sincerely appreciate your constructive suggestions, as they help us refine our service. To address your points:

1. Daily Logistics & Communication: We sent and confirmed the final itinerary before you left for Vietnam, and it’s meant to be your go-to guide. On top of that, the guides are supposed to brief you each day on the next day’s plan including the timings, even what to wear. We’ll double-down with the team to make sure those briefings are provided every day, super clear and proactive.

2. Cambodia Visa: Visa on arrival or e-visa works just fine. I’m sorry I didn’t flag that upfront and only mentioned it after you asked. I’ll make sure it’s in the pre-trip info from now on.

3. Vietnam Visa & Departure Flight: You’d shared the flight leaving Siem Reap and transiting Bangkok (no stops in Vietnam), so a Vietnam single-entry visa made sense, that’s why we didn’t suggest multiple entries. If we’d known the details of any flight changes, we’d have jumped right in to help

Your feedback is invaluable, and we’re already implementing these improvements to make future trips even smoother. If there’s anything else on your mind or a way we can make your next trip even better, just say the word—I’d love to make it happen!!

Best,
Minh.

Excellent - would recommend and will use KimKim again!
Greece | Oct 13 - Oct 24, 2025

Hope
Hope S.
Ashburn, VA | Reviewed on Oct 26, 2025
Our first trip to Greece was exactly what I expected it to be, thanks so Siena and KimKim. She asked the right questions in order to cater each day to what we wanted to see and do. She had great recommendations and provided all the details necessary for us to pack and plan appropriately for 11 days. There were minor hiccups but nothing detrimental to the overall experience, and with so many details planned, we weren’t expecting everything to go perfect. Siena and Lea were responsive... Read more

Our first trip to Greece was exactly what I expected it to be, thanks so Siena and KimKim. She asked the right questions in order to cater each day to what we wanted to see and do. She had great recommendations and provided all the details necessary for us to pack and plan appropriately for 11 days.

There were minor hiccups but nothing detrimental to the overall experience, and with so many details planned, we weren’t expecting everything to go perfect.

Siena and Lea were responsive and helpful. Thank you for making our trip memorable!

Hotel Reviews
Elia Zampeliou Hotel
Chania

We had Room 8 which was up a few flights of stairs with no elevator, but the climb up was worth it!

Authenticity & Character
Location
This hotel was right on the water with amazing views from the room and garden rooftop. Walking out the front door of the hotel put you right in the middle of Old Town with so much going on, everything you could want was there.
Staff
Cleanliness & Comfort
DOM Boutique Hotel
Heraklion

Beautiful hotel in a really convenient walking location to lots of food and shopping options.

Authenticity & Character
Location
Staff
We were greeted with a welcome beverage of homemade lemonade.
Cleanliness & Comfort
They seemed to be having maintenance issues during our stay so the elevators were inoperable at times.
Aqua Luxury Suites Santorini
Imerovigli

We loved this hotel. The location was good for walking, views were amazing, the room was comfortable.

Authenticity & Character
Location
Staff
Staff from check-in to check-out were great! They were accommodating and friendly. Offered late check-out to align with our departure time, carried our luggage to/from the room, and had chilled wine for us to celebrate our anniversary.
Cleanliness & Comfort
Arion Athens Hotel
Athens

The location of the hotel made it convenient to walk to restaurants and shops. The streets are narrow and double parked so that made it difficult for taxis or drivers to be able to pull up right to the door, but it was usually just short walk up the street to the main road. We took advantage of the 7th floor terrace and enjoyed the Acropolis views from our balcony!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The bed sheets were stiff and taking a shower left the bathroom floor soaked each day.
Activity Reviews
Sunset Jeep Safari
Sunset Jeep Safari
Greece

This was our favorite excursion of the whole trip! It was fun and exciting! We got to feed and milk a goat, got to take a wild ride up the mountain, saw a beautiful sunset with wine and fruit provided, and finished with dinner in a quaint little tavern.

Quality of Experience
Food
Guides, Drivers and Staff
Nik was the best! He was engaging and fun and that helped keep the energy up during the whole trip.
Transport
Private Island Villages & Akrotiri Day Trip
Private Island Villages & Akrotiri Day Trip
Santorini

I'm so glad we did this tour to see all the inland villages! Seeing all the labyrinths of neighborhoods, all the doors of Santorini, and the views from the top Pyrgos was exactly what I pictured Greece to be!

Quality of Experience
Guides, Drivers and Staff
Sakis was great! He was fun and energetic and very personable.
Transport
Private Day Trip to Mycenae and Nafplio
Private Day Trip to Mycenae and Nafplio
Athens

Mycenae was very interesting to walk through and imagine how it was so long ago. But the views of the area from the top were what I was most impressed with...just spectacular 360* views that you can't see anywhere else. We loved Nafplio but our time there seemed rushed in order to get back on schedule.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Day Trip to Delphi
Private Guided Day Trip to Delphi
Athens

Our driver Yannis was excellent. He was very friendly with a lot of history to share. The actual site of Delphi was beautiful to see and our guide Theodore was very passionate about the stories and past of the area. After the archaeological site and museum visit, our driver reserved us a table for lunch at a great restaurant.

Quality of Experience
Guides, Drivers and Staff
Transport
The drive was long but Yannis was a safe driver and made sure we were comfortable. We were able to sneak in a nap on the drive back so that we could continue our Greece adventures later into the evening after the long trip.
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

100% recommend. Our guide Eleni was very accommodating, asking us all along the way what we needed/wanted, gave us options for making the excursion more comfortable for us, gave us so much history and told great stories of all the Greek Gods. She gave a great lunch spot recommendation, was very friendly and personable. It was a long day but we loved every minute of it.

Quality of Experience
Guides, Drivers and Staff
Our guide took time to explain every structure and give colorful insights making it more enjoyable and engaging.
Transport
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Dec 08, 2025

Thank you so much for this lovely review, Hope! I’m really happy your first trip to Greece felt just right and that the experiences, guides, and hotels came together the way we hoped. I also appreciate you sharing the small hiccups and hotel notes — that kind of feedback is super helpful. It was a pleasure planning with you, and I’m so glad Lea and I could be there along the way! 🫶

Wonderful vacation in Sri Lanka!
Sri Lanka | Oct 13 - Oct 17, 2025

Maureen
Maureen D.
Manhasset, NY | Reviewed on Oct 26, 2025
Wonderful vacation in Sri Lanka! Justyna made every effort to understand what we were looking for and did an amazing job planning out the itinerary in detail. I had a mix of phone/email interactions to finalize our plans. We had a mix of city, culture and nature. The driver/guide was knowledgeable and keen to ensure that we got the local experience. It was fun to go to the village cooking class near Sigriya. It was a unique experience. I have used KimKim for multiple trips since... Read more

Wonderful vacation in Sri Lanka!

Justyna made every effort to understand what we were looking for and did an amazing job planning out the itinerary in detail. I had a mix of phone/email interactions to finalize our plans.

We had a mix of city, culture and nature. The driver/guide was knowledgeable and keen to ensure that we got the local experience.

It was fun to go to the village cooking class near Sigriya. It was a unique experience.

I have used KimKim for multiple trips since 2018. They take away the stress of planning, safety, and dealing with situations on the ground. It allows us to really enjoy the local place, people and experiences.

I highly recommend Exemplary Voyages to plan your experience.

Hotel Reviews
Wattura Resort and Spa
Waikkal

While the overall setup is nice, the hotel could use freshening up.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taru Villas Kandy
Kandy

Boutique hotel in an old home. Has the charm of an old home, but downsides too e.g. steps to go to the bathroom. The train track runs behind the hotel and it is in a generally crowded area, so can be noisy if you ware sitting outside the room.

Authenticity & Character
Location
Not much; it is on an industrial street and the train track runs behind the hotel.
Staff
Cleanliness & Comfort
Water Garden Sigiriya
Sigiriya

Luxurious hotel and rooms. Swimming pool is gorgeous! The food is delicious, but the portions are really large. After our first meal, we shared a single main course.

Authenticity & Character
Location
The roadway from the main road to the hotel is unpaved and bumpy.
Staff
Very attentive. not pushy.
Cleanliness & Comfort
All was good.
Activity Reviews
Explore the Dambulla Cave Temples
Explore the Dambulla Cave Temples
Sri Lanka

Exploring the Dambulla Cave Temples was nice, definitely worth seeing, but not mind-blowing. Having traveled a lot and seen other similar sites, it felt representative of what I've seen before. Still, a good experience overall.

Visit Sigiriya Rock Fortress
Visit Sigiriya Rock Fortress
Sri Lanka

This was the highlight of our trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Justyna Radomska
Justyna
Justyna Radomska
Local specialist in Colombo | Replied on Oct 28, 2025

Dear Maureen,

Thank you so much for your kind words and for sharing your experience! I’m delighted to hear that you enjoyed your journey through Sri Lanka and that it gave you a real taste of the country’s beauty and diversity.

It was such a pleasure working with you on this trip and I’m very happy to know that Ranjith made your journey even more memorable with his knowledge and care.

I sincerely hope Sri Lanka will hold a special place in your memories and it would be wonderful to welcome you back again one day for another adventure!

Warm regards,
Justyna

Amazing Morocco
Morocco | Oct 13 - Oct 22, 2025

N
Nancy S.
Boston, MA | Reviewed on Oct 26, 2025
Our first visit to Morocco was a thrill. Nihad made the planning so easy. I originally intended to travel with my brother & his wife, but he had to undergo surgery a month before our planned trip. Nihad easily substituted one of my friends in their place, which increased the price only slightly. We started in Marrakech (2 nights at the excellent Riad al Rimal), then traversed the High Atlas Mountains to Valley of Roses (2 nights at the stunning Kasbah Tiziri). We took a camel ride to the... Read more

Our first visit to Morocco was a thrill. Nihad made the planning so easy. I originally intended to travel with my brother & his wife, but he had to undergo surgery a month before our planned trip. Nihad easily substituted one of my friends in their place, which increased the price only slightly. We started in Marrakech (2 nights at the excellent Riad al Rimal), then traversed the High Atlas Mountains to Valley of Roses (2 nights at the stunning Kasbah Tiziri). We took a camel ride to the desert camp (Sahara Stars Luxury Camp) for 1 night, then went on to Fes (2 nights at the Riad Farouzi Fes). We flew back to Marrakech for 2 nights (again at the Riad al Rimal). We spent our last free day seeing the Jardins Majorelle (spectacular), the Museum of Berber Arts, and the Yves St. Laurent museum.

The high points: observing the traffic in Marrakech (wild!), our lunch with the locals in the Valley of Roses, the camel ride to the desert camp, the stop at the women's cooperative Berber rug shop, every city guide we toured with, and the people of Morocco, all of whom were so warm and welcoming. Kudos to Nihad, who always responded immediately to our questions. And of course Richad, our tour manager/driver, who was invariably pleasant, helpful, patient, and informative.

Hotel Reviews
Riad Farouzi Fes
Fes

The staff at this riad were all wonderful, responsive & helpful. The main room where we had breakfast was beautifully restored, & the breakfasts were lovely. I thought the room where I stayed (#14), while huge, could have been cleaner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Tiziri
Kelaat Mgouna

This casbah is a gem. The outdoor spaces are magnificent, with gorgeous gardens & greenery. Many comfortable places to sit. Even the placement of the windows in the dining room framed perfect views of the countryside.

Authenticity & Character
Location
Staff
Michelle (Canadian), one of the 2 owners, was so welcoming. She was a wonderful storyteller, cook, & innkeeper. Hassan, the other owner, was hilarious. He stepped in & took care of anything that needed doing at the moment.
Cleanliness & Comfort
I stayed in the green room on the ground floor. While comfortable, the room was very dark. There were bedside lamps that didn't work. The shower was especially dark, with a wall-hung light fixture that also didn't work.
Riad al Rimal
Marrakech

I stayed at Riad al Rimal for 4 nights. The rooms were very clean, people in reception were warm & helpful, breakfast was extravagant. A lovely spot.

Authenticity & Character
Each room was beautifully designed.
Location
Close to the main square in Marrakech, although it took many tries to learn the route. Narrow alleyways!
Staff
Everyone was extremely helpful--they sent people with us to meet a taxi or to greet us when we returned from an outing at night. I was wrongly charged for a taxi ride that had been billed directly to the hotel; when they learned of the overcharge they refunded it immediately. Lovely people.
Cleanliness & Comfort
Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on Nov 15, 2025
Dear Nancy, I'm absolutely thrilled to hear that your first visit to Morocco was a thrill! Thank you so much for taking the time to share your amazing experience with me. I'm delighted to hear that I was able to make the planning process easy and stress-free for you, despite the last-minute change in travel companions. It was a pleasure to work with you and Sally, and I'm so glad that you enjoyed every moment of your trip. The itinerary we created together was truly tailored to your... Read more

Dear Nancy,

I'm absolutely thrilled to hear that your first visit to Morocco was a thrill! Thank you so much for taking the time to share your amazing experience with me. I'm delighted to hear that I was able to make the planning process easy and stress-free for you, despite the last-minute change in travel companions.

It was a pleasure to work with you and Sally, and I'm so glad that you enjoyed every moment of your trip. The itinerary we created together was truly tailored to your interests, and I'm thrilled that you got to experience the best of Morocco, from the vibrant streets of Marrakech to the stunning beauty of the Sahara Desert.

I’m glad Rachid did an excellent job making sure your trip was truly spectacular. We appreciate having him on our team.

I'm so grateful to have had the opportunity to share Morocco's magic with you. I hope that your experience will inspire others to visit this incredible country, and I look forward to planning many more unforgettable journeys for you, your family, and friends in the future.

Thanks again for trusting us with your trip!

Nihad, Rachid & the rest of the Morocco Immersion family.

Emanuela was amazing to work with. Highly recommend.
Iceland | Oct 15 - Oct 19, 2025

Amber
Amber P.
Tampa, FL | Reviewed on Oct 26, 2025
Emanuela was amazing to work with from start to finish. Always responding quickly and having all the answers we need! She planned us the perfect trip and took into account everything we wanted to do. One of our excursions canceled before our trip and she informed us quickly before the trip happened and was able to book something else in a timely manner so we didn’t miss out. While we were in Iceland having her as a point of contact was very helpful as we once felt lost and we almost... Read more

Emanuela was amazing to work with from start to finish. Always responding quickly and having all the answers we need! She planned us the perfect trip and took into account everything we wanted to do. One of our excursions canceled before our trip and she informed us quickly before the trip happened and was able to book something else in a timely manner so we didn’t miss out. While we were in Iceland having her as a point of contact was very helpful as we once felt lost and we almost immediately sent us the exact address of where we needed to go and we enjoyed all the restaurant recommendations. Highly recommended using Kimkim if you want to have a stress free trip where you can just show up and go and not have to think much about it. Highly recommended.

Activity Reviews
Sky Lagoon
Sky Lagoon
Reykjavík

Our favorite lagoon! The 7 step ritual was a really cool concept and as someone with a husband who doesn’t love just floating and doing nothing it was the most enjoyable to have something to do and go through it was clean and organized. We really enjoyed this lagoon experience.

Quality of Experience
Guides, Drivers and Staff
Ice cave tour under Katla glacier
Ice cave tour under Katla glacier
Vík

Our favorite thing we did! There’s stunning views all the way around and the ice caves literally look like out of a movie set. It was stunning from start to finish.

Quality of Experience
Guides, Drivers and Staff
Transport
Northern Lights tour with your driver
Northern Lights tour with your driver
Iceland

It was so amazing, the lights were the strongest the night we went they’ve been all year! Our tour guide canceled our trip the first night due to low visibility which we appreciated him not just taking us out anyways and wasting our money. He was honest and waited for a better night and it was perfect!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emanuela Grieco

Amazing Adventure
Morocco | Oct 6 - Oct 13, 2025

Alyson
Alyson L.
Chicago, IL | Reviewed on Oct 26, 2025
The whole trip from start to finish was amazing! The booking on kimkim was seamless and Majid was very accommodating with our interests and needs. He messaged me almost immediately while we were planning and checked in several times during the trip. Our driver Hasan became part of our family for the week! He was so proud to show us his country and particularly where he was raised. He was very certain to stop if we needed a break and made arrangements with local tour guides as we arrived. He... Read more

The whole trip from start to finish was amazing! The booking on kimkim was seamless and Majid was very accommodating with our interests and needs. He messaged me almost immediately while we were planning and checked in several times during the trip. Our driver Hasan became part of our family for the week! He was so proud to show us his country and particularly where he was raised. He was very certain to stop if we needed a break and made arrangements with local tour guides as we arrived. He had a very good sense of humor and a very caring disposition. The people of Morocco couldn't have been more friendly. Our guide in Fez was extremely knowledgeable and we were able to see so many amazing crafts. The family we had dinner with was delightful and we really enjoyed the experience of seeing how they lived. The Riads were wonderful and the hotel in the gorge was beautiful, modern and clearly the owners were paying attention to detail. the food the that hotel was excellent! Our Camel ride into the dessert was so fun as well. We all had a terrific trip

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 26, 2025
Hello Alyson,
Thank you so much for your wonderful review! I’m thrilled to hear that your trip to Morocco was such a memorable experience from start to finish. It’s great to know that the planning process through kimkim went smoothly and that Hasan helped make your journey special. I’ll be sure to share your kind words with him ,he’ll be so happy to hear them!
I’m delighted that you enjoyed the local experiences, guides, and accommodations, and that you felt welcomed by the people of Morocco....
Read more

Hello Alyson,
Thank you so much for your wonderful review! I’m thrilled to hear that your trip to Morocco was such a memorable experience from start to finish. It’s great to know that the planning process through kimkim went smoothly and that Hasan helped make your journey special. I’ll be sure to share your kind words with him ,he’ll be so happy to hear them!
I’m delighted that you enjoyed the local experiences, guides, and accommodations, and that you felt welcomed by the people of Morocco. It truly means a lot to me that you felt cared for and connected throughout your travels.
We’d love to welcome you back for another adventure in the future , thank you again for choosing us to be part of your journey!
Warm regards,
Majid

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.