Kimkim Trip Reviews

4.8
Based on 16,476 ratings
Read 16,476 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We loved the entire country of Norway.
Norway | May 8 - May 18, 2025

Jean
Jean B.
Chicago, IL | Reviewed on Jun 05, 2025
We loved the entire country of Norway. It was a pleasure to have secured our hotels, train tickets, ferry tickets and two events (a dinner cruise and a kayaking expedition) . Kimkim provided excellent service and went out of their way to help me retrieve a wind jacket that I inadvertently left on a train; they were able to get it to the train station in my subsequent city. Amazing. They were very responsive to any questions we had and resolved everything quickly. We loved the three... Read more

We loved the entire country of Norway. It was a pleasure to have secured our hotels, train tickets, ferry tickets and two events (a dinner cruise and a kayaking expedition) . Kimkim provided excellent service and went out of their way to help me retrieve a wind jacket that I inadvertently left on a train; they were able to get it to the train station in my subsequent city. Amazing. They were very responsive to any questions we had and resolved everything quickly.

We loved the three cities: Oslo, Balestrand and Bergen. The train(s) and ferry ride to Balestrand were simply amazing scenery including going through some pretty deep snow (on the train). We truly fell in love with the peacefulness in Balestrand and hated to leave it. We even enjoyed a sauna and plunge into the fjord.

Bergen: I would not recommend the dinner cruise we took from Bergen; the boat ride through the fjord was beautiful, but the meal seemed interminable (4+ hours) and I felt the food was a letdown. The kayak trip was not through fjords but was no less beautiful; the guides made it fun and educational.

Hotel Reviews
Balestrand Hotel
Balestrand

This hotel was cozy and inviting. The walk to a nearby hotel for breakfast was no problem and the breakfast buffet was extensive. The view from our rooms was breathtaking as we could watch the moon rise over the snowcapped mountains and shining into the fjord all the while sitting comfortably on our balcony.

Authenticity & Character
It was not pretentious.
Location
It was easy to walk everywhere. It was high enough to have a magnificent view of the fjord.
Staff
They were all extremely friendly and sincere. None of them were Norwegian but all loved Norway and had great enthusiasm (and great English) for the area.
Cleanliness & Comfort
There is a lot of art work to admire on the walls, It is not super luxurious but we had not requested luxury. We would stay there again.
Grand Hotel Terminus
Bergen

3 stars from its website. Recently renovated. Amazing breakfast buffet and very helpful front desk staff. No AC but we didn't need it once we opened windows. Location is excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Opera
Oslo

Great location for walking everywhere. Our stay overlapped constitution day and it was a great place to be. Very convenient to the train station.

Authenticity & Character
Add more "Norway"
Location
Proximity to train station and many other sites
Staff
Cleanliness & Comfort
Thon Hotel Cecil
Oslo

Good location to the waterfront and Opera House, plus the Eye of Oslo and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided kayak tour
Guided kayak tour
Bergen

The guides made this a wonderful experience. The day was beautiful and everyone on the trip enjoyed paddling around the islands.

Quality of Experience
Food
We were SO hungry when we got back! Everything tasted wonderful!
Guides, Drivers and Staff
Transport
Fjord Cruise & Seafood Dining Experience
Fjord Cruise & Seafood Dining Experience
Bergen

We had no trouble locating the starting off place and enjoyed the cruise part very much. Personally, I would not recommend this experience because the meal seemed interminable. The food was interesting and was freshly prepared for each course, but it took 4 hours as we waited a long time between courses. It wasn't made clear that the welcome sparkling wine was not included. Selecting the wine flight that accompanied each course was an extra 100 USD just for 4 glasses of wine.

Quality of Experience
Food
Timing. Better explanation of each course.
Guides, Drivers and Staff
Transport
Local specialist: Katie Acheson-Gray
Katie
Katie Acheson-Gray
Local specialist in Sørreisa | Replied on Jun 06, 2025

Hi Jean,

Thank you very much your positive review, and detailed feedback on all your hotels and activities. This is really helpful for us, and we'll certainly take your comments on board, especially in regards to the fjord cruise and seafood experience.

Glad to hear you enjoyed your time here in Norway, and hopefully we can welcome you back another time!

Best regards,
Katie

Great Trip!
South Africa | May 17 - May 23, 2025

M
Mark J.
Sacramento, CA | Reviewed on Jun 05, 2025
We enjoyed the trip arranged by KimKim and Nadia very much. The process was excellent from start to finish. We really liked our guide Mark who did a great job showing us around for the the time we spent in Cape Town. They were flexible too, when we wanted to add an excursion to Khayelitsha they arranged it with no problem at all. The days we spent in the wine country were very good also. We liked the Winchester Hotel in Cape Town a lot, but the La Fontaine in Franschhoek was really... Read more

We enjoyed the trip arranged by KimKim and Nadia very much. The process was excellent from start to finish. We really liked our guide Mark who did a great job showing us around for the the time we spent in Cape Town. They were flexible too, when we wanted to add an excursion to Khayelitsha they arranged it with no problem at all. The days we spent in the wine country were very good also. We liked the Winchester Hotel in Cape Town a lot, but the La Fontaine in Franschhoek was really outstanding. About the only quibble i would have is that the stop in Bo-Kaap on the food tour wasn't that great, due to the owner not being available to talk to us about the food and things. The rest of the food tour was excellent though and we enjoyed it very much. I would recommend Kim-Kim to anyone. Some of our group used Kim-Kim on travel to other parts of the world and thought very highly of their experience there as well. Thank you!!

Local specialist: Nadia A Albertus
Nadia A
Nadia A Albertus
Local specialist in Cape Town | Replied on Jun 09, 2025
Hi Mark, Thank you so much for your thoughtful review. We're absolutely delighted to hear that you enjoyed your trip and that the planning process with KimKim and myself went smoothly from start to finish. It's wonderful to know that you had a great time with your guide, Mark, and that the added excursion to Khayelitsha was arranged seamlessly. We're especially happy you enjoyed your time in the Winelands and that La Fontaine stood out it truly is a gem. We also appreciate your feedback... Read more

Hi Mark,

Thank you so much for your thoughtful review. We're absolutely delighted to hear that you enjoyed your trip and that the planning process with KimKim and myself went smoothly from start to finish. It's wonderful to know that you had a great time with your guide, Mark, and that the added excursion to Khayelitsha was arranged seamlessly.

We're especially happy you enjoyed your time in the Winelands and that La Fontaine stood out it truly is a gem. We also appreciate your feedback about the Bo-Kaap stop on the food tour, and we’ll certainly pass that along to our local partners so we can continue improving.

It was a pleasure assisting you, and we truly hope to welcome you back to Southern Africa again in the future!

Warmest regards,
Nadia

Great Trip
Malaysia | May 28 - Jun 2, 2025

W
west h.
San Angelo, TX | Reviewed on Jun 05, 2025
The trip was planned out very well with great communication. All guides were informative and polite. We enjoyed the entire trip. Read more

The trip was planned out very well with great communication. All guides were informative and polite. We enjoyed the entire trip.

Hotel Reviews
Sepilok Nature Lodge
Sandakan / Sepilok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sukau Greenview Lodge
Kinabatangan River
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sabah
Sandakan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sandakan: Sepilok Rehabilitation Centre
Sandakan: Sepilok Rehabilitation Centre
Sandakan
Quality of Experience
Guides, Drivers and Staff
Transport
Kinabatangan D1
Kinabatangan D1
Malaysia
Quality of Experience
Guides, Drivers and Staff
Transport
Kinabatangan D2
Kinabatangan D2
Malaysia
Quality of Experience
Guides, Drivers and Staff
Transport
Sandakan: Labuk Bay Proboscis Monkey Santuary
Sandakan: Labuk Bay Proboscis Monkey Santuary
Sandakan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Jun 16, 2025

Hello West,
Thank you for your kind words! We're thrilled to hear that you enjoyed your trip and that our team contributed to making it memorable.

By choosing our eco-friendly tours, you help reduce carbon emissions, support local communities, and protect natural ecosystems. We strive to ensure that every journey leaves a positive impact on both our guests and the destinations we visit.

We look forward to welcoming you on another adventure soon!

Warm regards,
Faida

Hien planned a wonderful trip for us. She was...
Vietnam | Apr 2 - Apr 13, 2025

J
Jim J.
San Jose, CA | Reviewed on Jun 05, 2025

Hien planned a wonderful trip for us. She was a good communicator and understood our needs and wants. The guides and drivers were the best-courteous and friendly. I recommend KimKim and Hien without any reservation.
When we had some trouble with the visa process she immediately offered her help.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jun 13, 2025

Dear Jim,

Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam and that everything went smoothly. It was a big pleasure for us to organize your holiday.

Thank you again for trusting our company, and we hope to see you again!

With my best regards,
Hien

Switzerland 2025!
Switzerland | May 12 - May 23, 2025

Victoria
Victoria B.
Newark, NJ | Reviewed on Jun 05, 2025
We worked with KimKim to plan our recent trip to Switzerland and could not be happier with our overall experience! Our specialists, Aline and Bastien were super communicative and always ready to share ideas on experiences that would make our trip truly unique to us. Our time in Switzerland exceeded our expectations and we recognize that was in part due to the clear itinerary that our team provided us to ensure we made it from place to place each day. We originally were not going to include... Read more

We worked with KimKim to plan our recent trip to Switzerland and could not be happier with our overall experience! Our specialists, Aline and Bastien were super communicative and always ready to share ideas on experiences that would make our trip truly unique to us. Our time in Switzerland exceeded our expectations and we recognize that was in part due to the clear itinerary that our team provided us to ensure we made it from place to place each day.

We originally were not going to include Interlaken in our trip, but Aline and Bastien highly recommended we add those dates and visit Jungfraujoch, the tallest railway in Europe, and it ended up being one of the top highlights of the trip!

We will certainly use KimKim when planning our next big trip!

Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Jun 06, 2025

Dear Victoria,
Thanks a lot for your excellent review! You've been amazing to us and we were more than happy to exchange informations and knowledge with you during the process :)
All the team is happy to read that you had a great time in Switzerland and enjoyed our activities and guides!
We also really have pleasure organizing this trip for you and your partner :)
Take care! We can't wait to organize your next trip !
Best
Aline

Kimkim made our Italy trip (honeymoon) wonderful.
Italy | May 24 - Jun 3, 2025

Kay
Kay C.
Brookhaven, GA | Reviewed on Jun 05, 2025
Kimkim made our Italy trip (honeymoon) wonderful. The small Boutique hotels were so nice. Melanie planned everything wonderfully. She kept in touch with us all the way. Agota messaged us every evening, remining us of the plans for the next day and what to expect.
The tour in Venice (Ganna our guide) were knowledgeable and a joy to know. Daniele was our guide in Lake Como, he took us on an unforgettable tour through the backlands of the lake, up to a Grotto for lunch that was absolutely...
Read more

Kimkim made our Italy trip (honeymoon) wonderful. The small Boutique hotels were so nice. Melanie planned everything wonderfully. She kept in touch with us all the way. Agota messaged us every evening, remining us of the plans for the next day and what to expect.
The tour in Venice (Ganna our guide) were knowledgeable and a joy to know. Daniele was our guide in Lake Como, he took us on an unforgettable tour through the backlands of the lake, up to a Grotto for lunch that was absolutely wonderful.
In Rome we took a private drive to a vineyard outside the city. We made pasta that they cooked for our lunch. Took a tour of the Vineyard. What a wonderful Day
I definitely recommend this team and will be using them again in the future...

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 05, 2025
Hi Kay, thank you so much for your review! You definitely did have the honeymoon you both deserved!
Again I'm so sorry for the inconvenience in Venice and we were so pleased to be able to arrange Gianni for a last minute private tour instead (some things are just meant to be!).
The Lake Como tour sounds lovely so pleased you enjoyed it; Thank you fo listening to my suggestions and for trusting me with some an important holiday, I know I say it all the time, but every single trip really... Read more

Hi Kay,

thank you so much for your review! You definitely did have the honeymoon you both deserved!
Again I'm so sorry for the inconvenience in Venice and we were so pleased to be able to arrange Gianni for a last minute private tour instead (some things are just meant to be!).

The Lake Como tour sounds lovely so pleased you enjoyed it;

Thank you fo listening to my suggestions and for trusting me with some an important holiday, I know I say it all the time, but every single trip really does mean a lot to me and knowing myself and the team helped create special Italian memories, is an honour and reminds us why we do what we do!

I look forward to your next trip Kay, take care,

Melane

Pedro, Carlos and the crew were awesome!
Portugal | May 22 - Jun 4, 2025

Doug
Doug P.
Chicago, IL | Reviewed on Jun 05, 2025

Pedro was awesome! He organized an amazing trip for us and kept in close contact with us daily throughout our vacation.

Carlos drove for us several days and also served as a guide and did a great job. He is very knowledgeable and has a great sense of humor.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 05, 2025

Dear Doug,
Thank you for the great and kind feedback! :)
We truly appreciate you taking the time to share your experience, and we hope to help you plan another amazing getaway in the future!
Your Friend in Portugal - Pedro

Overall, we thought that the trip was amazing...
France | May 16 - May 25, 2025

D
Dayne M.
Chicago, IL | Reviewed on Jun 04, 2025
Overall, we thought that the trip was amazing. The French team had everything planned and made the trip seemless. They were informative with suggestions if issues came up, booked great hotels (minus 1), and were communicative. Only issue we had the entire trip was when we arrived, our car service never showed up, even though we paid for it. We did have to double pay for that, but that was the only hiccup. Would recommend them to anyone, and will be using Kim Kim again! Read more

Overall, we thought that the trip was amazing. The French team had everything planned and made the trip seemless. They were informative with suggestions if issues came up, booked great hotels (minus 1), and were communicative. Only issue we had the entire trip was when we arrived, our car service never showed up, even though we paid for it. We did have to double pay for that, but that was the only hiccup. Would recommend them to anyone, and will be using Kim Kim again!

Hotel Review
Hôtel Le Mouillage
Saint-Tropez

Hotel is beautiful with many amenities. Nice atmospher, and close walk to all the action in St. Tropez. Would stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Jun 06, 2025

Dear Dayne,
Thanks a lot for your excellent review!
We are sorry that you missed the transfer, but as we explained due to your flight delayed the driver waited for 2.5hours and couldn't wait more..
All the team is happy to read that you had a great time in France and enjoyed our activities and guides! We also really have pleasure organizing this France Honeymoon trip for you :)
Don't hesitate to contact us when you have a new trip plan to Europe or Asia!
Have a safe flight back!
Best
Aline

Mom and 10 year old daughter 11 day Ring Road adventure
Iceland | May 15 - May 25, 2025

I
Ivette V.
Canada | Reviewed on Jun 04, 2025
My daughter (10) and I did an 11 day Ring Road trip. We started having not much of an idea of what we wanted to do, and Hanna worked with us to understand our interests and propose the best itinerary. At Hanna's advice, we started planning early, and were able to book the exact type of hotels and guesthouses that we wanted, and the tours that we were most interested in. During the trip we had a small issue with our car and Hanna and the team helped liaise with the rental company and got it... Read more

My daughter (10) and I did an 11 day Ring Road trip. We started having not much of an idea of what we wanted to do, and Hanna worked with us to understand our interests and propose the best itinerary. At Hanna's advice, we started planning early, and were able to book the exact type of hotels and guesthouses that we wanted, and the tours that we were most interested in. During the trip we had a small issue with our car and Hanna and the team helped liaise with the rental company and got it all fixed in no time. We saw zero interruptions to our schedule.

The whole trip was amazing, but some special thoughts/highlights:
- Horseback riding in Egilsstaðir was very special. Helga, the owner of the farm, was very generous with her time and advice, and she seemed to bond with my little girl, which was very special.
- Puffins are the cutest creatures and you can spend hours observing their behaviors! We saw lots in Borgarfjörður Eystri and I just wish we had stayed in town for one night.
- Visiting the Blue Lagoon at opening time (8am) was a great experience and the best way to recover from jet lag. Very few people at that time . We also visited Vok Baths and Myvatn Baths. My daughter made a friend at the Blue Lagoon and we met them again at Vok. We live in the same city, a few minutes drive from each other. What are the odds?!

I now see why people keep going back. So much to see, and so much to learn! We may be reaching out to Kimkim for a next round of Iceland adventures!

Hotel Reviews
Blue Hotel Fagrilundur
Bláskógabyggd

We loved the view from out room, and the hot tubs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Eyvindará
Egilsstadir

Great hot tubs and very peaceful, even though it's rather large (for Iceland standards). We arrived just after 9pm on the first night, not having eaten dinner, and the chef was kind to prepare us a meal after hours. Very generous of him!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Laxá
Myvatn

One of the most beautiful views in our hotel stays. The restaurant offers great (if pricey) food, and we treated ourselves to one of the nicest meals of the trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albert Guesthouse (Hotel Hvammstangi)
Hvammstangi

This was the least nice hotel we stayed in during our trip. Breakfast was prepackaged, which was different from all the wonderful buffets we experienced at other locations. Having said that, the owner was very nice, and made reservations for us at the local restaurant, which was by the Seal Centre (great place!) and offered great food and views. Even though this was a much more modest guesthouse, it was clean and friendly, and a perfect stop along the route. We enjoyed our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Glacier World - Hoffell Guesthouse
Hoffell

This was a last minute change, since we wanted to go to these hot tubs and we thought it would make sense to stay here and not in Hofn. It was a great idea! the view from the breakfast deck was incredible, the hot tubs were fantastic, and the staff was very kind. A bit out of the beaten path, but that was the theme we were going for

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skuggi Hotel by Keahotels
Reykjavík

We stayed here on nights 1 and 10. The girl at the front desk recognized us when we returned and gave us a happy "you're back!". Breakfast buffet was great and the place is clean, simple but tasteful, and close to everything without being noisy

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Katla by Keahotels
Vík

Great views from our room, a few minutes outside of Vik, sufficient to feel very peaceful and remote. Excellent breakfast buffet. Great hot tubs

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Katla Ice Cave Tour
Iceland

Our guide was Davis. He was knowledgeable and personable and we certainly enjoyed the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Lagoon
Iceland

Having read many reviews about the Blue Lagoon, we were fearing that it would be too touristy. But arriving at 8:00 am on a week day, you almost have the whole place for yourself. We had a wonderful time!

Horse Riding
Iceland

The absolute best tour in my daughter's eyes! We learned about the Icelandic horse, their unique gallop, we got great horseback riding tips. Overall a wonderful time.

Quality of Experience
Guides, Drivers and Staff
Transport
Jokulsarlon glacier lagoon amphibian boat tour
Iceland

Interesting trip! we had a bit of fog that day, but managed to see the glaciers, and taste 1000 year old ice. Even vintage water in Iceland tastes good ;-)

Icelandic Lava Show
Iceland

We went to the Lava Show on our last evening, and despite being tired, my daughter loved the experience. She is a bit of a rocks aficionada so she was in her element. Now I know the difference between the lava rocks and lava glass from iceland, and obsidian!

Quality of Experience
Guides, Drivers and Staff
Transport
Husavik Whale Watching
Iceland

We saw humpback whales, and lots of puffins!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Jun 07, 2025

Thank you for such a detailed and warm review! I'm so glad you liked the trip and even planning a new adventure in the future. Next time you need to see the northern lights)

Wish you fantastic future travels!
Warmest regards,
Hanna

Amazing trip to Iceland with help of Kim Kim Travel
Iceland | May 22 - May 28, 2025

C
Cindy W.
Chicago, IL | Reviewed on Jun 04, 2025
We just returned from a seven day trip to Iceland with our adult children. Adam was great to work with and helped plan an amazing trip that our whole family enjoyed. Adam helped make the most of our time in Iceland so we didn't have to waste a minute wondering where to go next or how to get there. There were a variety of activities which were all well planned out and included driving instructions and tips for the day such as "take something waterproof today" or "recommend a 3:00 pm... Read more

We just returned from a seven day trip to Iceland with our adult children. Adam was great to work with and helped plan an amazing trip that our whole family enjoyed. Adam helped make the most of our time in Iceland so we didn't have to waste a minute wondering where to go next or how to get there. There were a variety of activities which were all well planned out and included driving instructions and tips for the day such as "take something waterproof today" or "recommend a 3:00 pm reservation at a particular restaurant" . All details were planned and it made for a stress free trip knowing Adam had thought of all the details. I would definitely use Kim Kim again for another vacation.

Hotel Review
Hotel Eldhestar
Ölfus, Hveragerði
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Jun 04, 2025

Thank you for such a nice review, and I’m glad to hear you had a great time. That’s what it’s all about, holidays should be stress-free, after all, it’s the most precious time of the year!

Safe Travels!
Adam

Trust in Robi if you visit Croatia!
Croatia | May 7 - May 20, 2025

Chris
Chris C.
Dallas, TX | Reviewed on Jun 04, 2025
This was the first trip my wife & I were too busy to plan. We took a leap of faith and were fortunate to be connected with Robi. My advice is to be as open and transparent with your trip specialist as possible. We shared our wish list, must haves, activities and interests with Robi and then worked towards crafting a few plans. When we finalized our trip plan there was still a level of unknown for us…will there be someone at the airport to pick us up or did we just get scammed. The level... Read more

This was the first trip my wife & I were too busy to plan. We took a leap of faith and were fortunate to be connected with Robi. My advice is to be as open and transparent with your trip specialist as possible. We shared our wish list, must haves, activities and interests with Robi and then worked towards crafting a few plans. When we finalized our trip plan there was still a level of unknown for us…will there be someone at the airport to pick us up or did we just get scammed.

The level of attention, detail and time saving efforts that Robi provided was invaluable! He provided drop pins for parking in various cities, tips on when we should arrive at our locations or activity for the day. Trust me, this was world class service! Yes, a few mornings we were questioning waking up so early to arrive somewhere by 8am, but when we finished and saw the crowds of people arriving it made sense and saved time!

Robi seems to have connections and friends in every city of Croatia. That should not be unvalued! It’s like visiting a friend in a city that you’ve never been and they’re proud of what their city has to offer and pulls out all the stops! There were a few times when weather forced us to pivot a bit on or the day before. Blue caves as an example need perfect water conditions because the cave entrance…Robi was monitoring conditions and WhatsApp’d new options immediately. If you’re a person that isn’t comfortable pivoting or being flexible then maybe you would struggle. Trust Robi! He’s going to find those hidden gems, those magic moments that you’ll remember for years!

One of our favorite days was spending the day on Vis. Robi arranged a private boat to shuttle us from Split. We elected to do what he referred to as the military jeep tour. I wasn’t 100% sure what to expect based on the info. This was more than a jeep tour! We met up with Marko our private guide and driver on Vis. We hoped in his Land Rover and set off. Marko is a wealth of knowledge but you have to show interest and be open and provide feedback. He took us to a Cold War military base which has tunnels all through the island. He walked us through several tunnels and shared so much history about the base as well as the critical importance of Vis due to its location in the Adriatic Sea. Marko drove us to different view points to see wineries growing at 70 degree angles on cliff sides…old military airfields and more. We also decided to enjoy a private wine tasting at one of the local wineries. I would strongly suggest you sign up for this tour! I also suggested to Robi he explain to potential clients this is an island tour in a Land Rover, part of the tour includes a Cold War base, military airfield, and wineries. Truly an unforgettable experience and Marko was worth the price of admission!

Without Robi there would’ve been no way we could’ve researched, plan and accomplished what he was able to do for us! It felt like 6 different trips in the best way! Robi cares so much about every detail so you don’t need to! He genuinely is setting the standard for a world class travel guide!

Hotel Reviews
Hotel Korsal
Korčula

Small but all about service! Wine Sommelier was amazing! Ask to see the cellar. Location is perfect distance to walk to all the restaurants and has a small stone beach just outside the hotel steps.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Valamar Riviera Hotel & Residence
Poreč

The beds were my only concern with this hotel. If you prefer stiff beds then this hotel is fine but for me the beds were a no. A hard as concrete floor no. My ribs actually hurt the next morning from how hard the bed was.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Get softer beds!!
Skradinski buk
Skradin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Marul
Split

The location, the garden, the staff, the service…it would be hard for anyone to find a better place than this hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jun 05, 2025

Hi Chris,

Great to hear from you!

Thank you very much for your great and comprehensive feedback, very much appreciated!
I appreciate your trust, and for giving me freedom to do what i do best :)
It was a pleasure meeting you both, and showing you the hidden corners of Croatia, and its nice to hear you recognised the value of my experience all over the country. When i said i been to places, i di everything my self, i meant it :) Beauty of travelling is not only seeing new places, having new experiences but also getting new friends :)

THANK YOU!!

Best

Robi

I have to tell you that I have never had such...
Italy | May 15 - May 28, 2025

Elysa
Elysa D.
Storrs, CT | Reviewed on Jun 04, 2025
I have to tell you that I have never had such an experience that actually exceeded my expectations. This was a 10th year anniversary .the Kim Kim TEAM made it an absolute dream. Prior to going to on the trip my assistant Melanie was helpful in choosing the destinations. We wanted to go to gave me other advice, including what not to pack into a day, tip information other questions I had during the trip once in ItalyI was contacted daily by WhatsApp my guide in Italy, who made sure that... Read more

I have to tell you that I have never had such an experience that actually exceeded my expectations. This was a 10th year anniversary .the Kim Kim TEAM made it an absolute dream. Prior to going to on the trip my assistant Melanie was helpful in choosing the destinations. We wanted to go to gave me other advice, including what not to pack into a day, tip information other questions I had during the trip once in ItalyI was contacted daily by WhatsApp my guide in Italy, who made sure that everything was perfect from Beginning to end. She texted me every day to see how my day went and to provide the passes for the tours for the next day. Assured that we were picked up, we were supposed to. What I could not believe that every single pick up and drop off an activity was exactly as planned. We had some wonderful guides along the way.Agota from Lee Italian side of the tour and one of the guy, Sarah, who drove us to a few places in one day was very pleasant. In fact, I left something in the car and she was kind enough to bring it to a hotel where I could pick it up the next day. I have never been so happy in a foreign country. We went to so many places Florence Venice the Amalfi Coast Sorrento I couldn’t have asked for better weather better a trip organization and I was happy to have the free days that we could wander around and get lost. Incredibly Google maps worked fantastically. We had a great meal everywhere. We went in Italy, which was of course expected Rome was wonderful. We had a great meal at Lampa, which I cannot_more. I had fun wandering to the Trevi fountain, which make sure you know what days of the week they’re cleaning it because I was surprised on a Monday morning when it was the water was off, but check the Internet and explained that it would be on later so we went back and had a great time. I cannot_how fantastic and easy the store company made it. We would certainly use them again my husband, who never left the country I was worried about going was very relaxed and comfortable The the entire time and we felt very taken care of. He’s actually wanting to go back to Italy next year, so this was an enormous prize for all of us thank you so much for all what you did for us .

Hotel Reviews
Hotel Villa Pinciana
Rome

We stayed at the Hotel Villa Pinciana for our first and last nights in Rome. The room itself was very small, reminiscent of a cruise ship, with just enough space for a king-sized bed and two side tables. Although it felt cramped, I was pleasantly surprised by the large patio that accompanied the room—it was as big as the room itself and beautifully adorned with flowers and seating. I heard the hotel used to be an embassy of some sort, which is interesting. Despite its small size, there were no issues with water or bugs. Overall, a decent stay, but not exceptional in terms of room size.

Hotel Porta Faenza
Florence

The hotel in Florence, Hotel Porta Faenza, was absolutely lovely. The room, though not massive, was very comfortable and sported a beautiful and spacious bathroom. It felt like a welcoming place to return to after a day exploring Florence. Definitely one of the highlights of our accommodations during the trip.

Activity Reviews
Deep wine Chianti and San Gimignano
Deep wine Chianti and San Gimignano
Florence

The Deep Wine Chianti and San Gimignano tour was a delightful experience. The vineyard itself was beautiful, and the lunch provided was very nice. The only drawback was that the sales pitch for the wine was quite heavy, which led me to purchasing more than I initially intended. Apart from that, it was quite enjoyable—just be prepared for the sales part!

Boat tour along the Amalfi Coast
Boat tour along the Amalfi Coast
Sorrento

The Boat tour along the Amalfi Coast was absolutely wonderful. The views were stunning, and the experience was truly one-of-a-kind. It's the kind of tour that makes you love Italy even more. A definite highlight of our trip!

The Ruins of Pompeii & Winery on the Vesuvius
The Ruins of Pompeii & Winery on the Vesuvius
Italy

Unfortunately, the tour of The Ruins of Pompeii was a bit disappointing. Our guide was rather unengaging and made the tour less enjoyable than I had hoped. We did have a nice lunch afterward, which improved the overall experience a bit.

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 05, 2025
Dear Elysa,
what lovely words. Thank you so much. From the first day right up until the end of your trip, you were the perfect guests. I remember your doubts before booking and I remember thinking how special this trip must be to your both, so reading your words and seeing more of your beautiful pictures (thank you for sharing them along the way too) just proves what a fabulous holiday you both had, and here at ItalyCharme and Kimkim we are delighted to have been part of such beautiful...
Read more

Dear Elysa,
what lovely words. Thank you so much. From the first day right up until the end of your trip, you were the perfect guests. I remember your doubts before booking and I remember thinking how special this trip must be to your both, so reading your words and seeing more of your beautiful pictures (thank you for sharing them along the way too) just proves what a fabulous holiday you both had, and here at ItalyCharme and Kimkim we are delighted to have been part of such beautiful memories.

The booking and concierge team do a pretty excellent job to make it all work and our drivers, guides and suppliers all care for what they do and I'm pleased it shows!

Thank you once again for trusting me with your anniversary and I can't wait to book your next trip to Italy!

Take care and you know where I am!
Melanie

Fabulous trip to Iceland
Iceland | May 12 - May 20, 2025

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Lisa R.
Atlanta, GA | Reviewed on Jun 04, 2025
We had a spectacular trip to Iceland. Adam planned a very doable itinerary for four people ages 64-71. Everyday we saw unique and stunning sites. The excursions put the trip over the top! We loved the Sky Lagoon, the amphibian boat tour of the icebergs, and of course Westman Islands and the dozens of puffins. The hotel accommodations were wonderful, and the breakfasts were surprisingly excellent. I was pleasantly surprised that everywhere we went they had gluten free options and delicious... Read more

We had a spectacular trip to Iceland. Adam planned a very doable itinerary for four people ages 64-71. Everyday we saw unique and stunning sites. The excursions put the trip over the top! We loved the Sky Lagoon, the amphibian boat tour of the icebergs, and of course Westman Islands and the dozens of puffins. The hotel accommodations were wonderful, and the breakfasts were surprisingly excellent. I was pleasantly surprised that everywhere we went they had gluten free options and delicious bread.

Hotel Review
Hotel Reykjavík Saga
Reykjavík

In the center of the city, wonderfully comfortable beds, absolutely delicious breakfast buffet with breads, pastries, yogurt, nuts, cereals, eggs, sausages, gluten free bread....

Authenticity & Character
The hotel is modern, attractive, and comfortable.
Location
It is in the center of the city walkable to all Reykjavik sites
Staff
Cleanliness & Comfort
Activity Review
Jokulsarlon glacier lagoon amphibian boat tour
Iceland

I had never seen an iceberg up close. The lagoon, in the middle of nowhere was a remarkable site, and to be on the boat and float among the enormous chunks of ice and see the seals play was almost other-worldly.

Quality of Experience
The guide was very knowledgeable.
Guides, Drivers and Staff
Transport
The transport was unique - a boat on truck wheels that drove into the lagoon and floated!
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Jun 04, 2025

I'm so glad you had such a great time Lisa! I hope you'll remember your Icelandic adventure for many years!

Great Communication But Planning Could Be Better
Norway | Mar 27 - Mar 30, 2025

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Jason W.
Los Angeles, CA | Reviewed on Jun 04, 2025
Mar was great until we were unfortunately changed specialist. The issue we had was we relied on the specialist to plan things based on timing and organization. However, there were multiple times where I had to review the itinerary and make them aware that it was physically impossible to do all the excursions because of time. For example - We were told we'd be leaving camp and would have time to do an activity before our dinner. Once looking at the full detailed itinerary, I noticed that... Read more

Mar was great until we were unfortunately changed specialist. The issue we had was we relied on the specialist to plan things based on timing and organization. However, there were multiple times where I had to review the itinerary and make them aware that it was physically impossible to do all the excursions because of time.

For example - We were told we'd be leaving camp and would have time to do an activity before our dinner. Once looking at the full detailed itinerary, I noticed that we'd be getting back to town only 30 minutes before our dinner and would not have time for the activity. They took note of this and adjusted but it was still an inconvenience for me to have to look at all the details and correct the mistake. This included also KimKim attaching the wrong tickets for certain excursions.

The communication while on our trip was GREAT. At one point our coinlocker would not open and the team was very helpful in communicating with the driver that it was causing us to be a few minutes late. The tours and excursions recommended by KimKim were all fantastic and we had a wonderful time. It would just have been nice to have a specialist who took into consideration timing a little better.

Local specialist: Mar Quiñones

A dream trip! Beyond our expectations.
Greece | May 8 - May 28, 2025

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Susan S.
Dallas, TX | Reviewed on Jun 04, 2025
My sister and I enjoyed a 21 day dream trip put together by Chris at KimKim and managed by their local tour group, Mamakita Travel 12-a brilliant way to manage clients. Mamakita touched base with us on a daily basis through WhatsApp on where to meet our guides, when the driver would be arriving, our ferry tickets, etc...We felt like had family members looking after us. Chris, at KimKim did an excellent job choosing our hotels and our tours. I wanted four or five star hotels and on all but one... Read more

My sister and I enjoyed a 21 day dream trip put together by Chris at KimKim and managed by their local tour group, Mamakita Travel 12-a brilliant way to manage clients. Mamakita touched base with us on a daily basis through WhatsApp on where to meet our guides, when the driver would be arriving, our ferry tickets, etc...We felt like had family members looking after us. Chris, at KimKim did an excellent job choosing our hotels and our tours. I wanted four or five star hotels and on all but one occasion he delivered and the one hitch was remedied with the hour. Over the course of three weeks, we visited Athens, Crete, Santorini, Naxos and Nafplio, a town I had never heard of but Chris suggested it would be a good place to end our trip and he was right! It is a lovely town. We had a beautiful two story room with a view of harbor at the Hotel Ippoliti. Our hotel in Chania at the beginning of the trip was an eight century monastery, The San Salvatore. It has an incredible view of the harbor, the light house, sailboats coming and going and the shops and the restaurant lights twinkling on the water at night...Gorgeous, not to mention the wall of blooming Conferate Jasmine wafting across our patio and into our apartment! We were not disappointed that sand storm blew when we moved to Santorini sabotaging our actives. Our accommodations, the Lithies Traditional Homes was hard to believe there was such a place and we didn't want to leave! We loved the opportunity to bask in the view, drink wine, eat the olives and cheese we had been collecting. We painted, journaled, soaked in the hot tub and took advantage of the hospitality offered by Maria. Onto the island of Naxos, slight hitch in the hotels, but Chris had us moved within the hour to a boutique hotel up the street that we found very comfortable, Villa Flora and lovely. Over the course of our three week trip we took three cooking classes, several village tours, visited cheese making facilities, wineries and olive oil tours, of course all the ruins with excellent guides (a must), catamaran tours, swam in the Aegean Sea, walked 85 miles in three weeks and who know how many steps! Ate fabulous food, shopped and brought home many gifts and a life time of stories. Chris and Mamakita Travel 12 working in tandem did an excellent job ensuring we had a wonderful trip-and we did.

Hotel Reviews
Sweet Home Hotel
Athens

We arrived at this hotel after 30 hours of travel. Great location, super friendly and helpful staff, good breakfast. The room was subpar and a real disappointment for the first night a trip after a very long and tiring journey. It had me nervous about how the rest of the trip was going to be because I asked for four or five star hotels and the room on this one fell short. Quite. The view was a hubble of concrete construction across the street, the furniture looked like it was used. A rug that looked dirty but was probably just old and inexpensive. I din't want to walk on it barefoot. Just a real disappointment for the first night of a trip when you have so many months of planning and hours of travel. The location was good and the staff was very attentive but it is not luxurious, it's a three star. It will do. It not what I want.

Authenticity & Character
The room was lacking. A sore disappointment.
Location
Walk everywhere, felt very safe.
Staff
Friendly and efficient. Made up for the disappointing room.
Cleanliness & Comfort
Clean. Not particularly comfortable.
San Salvatore Monastery
Chania

Oh my God! Stay here! An old monastery built on the harbor with views of the light house, sailboats coming and going, people walking and fishing, Sunrise and full moon! Could not be more romantic, you feel like you are dreaming! A lovely breakfast delivered to your patio at whatever hour you request. Quiet and serene. Beautifully furnished and very spacious. Heads up, if you want to use the kitchen you must pay a different rate. We eat a big meal at lunch and like to have a happy hour in our room or on our patio in the evening for our dinner but were not allowed to use kitchen due to some legislation and the rate we paid for room. This was a little disappointing because the patio was enormous and the view was spectacular. It was would have been really special to enjoy the delicious Greek wine, cheese and olives and recount our day enjoying the view and fragrant wall of Confederate Jasmine that was blooming on the patio. But, the town is right outside the door and there were many restaurant options. We thoroughly enjoyed The San Salvatore, it is quite an experience.

Authenticity & Character
It is beautifully landscaped and furnished. It's an eight century old Monastery! You are living history!
Location
Excellent. On the harbor but removed from the noise of old town Chania.
Staff
Irene is gracious, attentive and kind. A fairly like person. We liked her very much.
Cleanliness & Comfort
Everything you want.
Olive Green Hotel
Heraklion

We stayed her one night after a day touring Knosses and the museum. It has a really good location and the room is big and very well laid out. This hotel was perfect for the short one night stay we had in Heraklion.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lithies Traditional Homes
Thíra

Can I give it six stars? It hit ALL the buttons! View, location, staff, amenities. We didn't want to leave. Ever! It was the best thing about Santorini!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ippokampos Beachfront Hotel
Naxos

This hotel was awful. It was like a woman's prison. I couldn't get out of there fast enough. Where should I start? The music blaring into the room from the outdoor bar, the full sun beating down on the tiny patio, no cover, no shade, no respite possible from the sun and heat, full exposure. If the person in the room next door came out of their room at the same time one person would have to step back in their room because the doors are so close. The bathroom, the door opened in and hit the sink so you had to step into the bathroom and straddle the toilet to shut the door to get to the shower. No chair, no desk, no bedspreads just sheets. The room was about 15X15. It was pure awful. I was shocked that a hotel of this caliber even came up on the radar it was so far off the mark from San Salvatore and Lithies. Naxos is amazing and the experience there deserves much more. Chris seems to really like this hotel and said his clients do, too. Possibly they have other rooms that measure up.

Location
Ippoliti Hotel
Nafplio

Sweet, sophisticated, quiet, accommodating and elegant. Ideal location. Extremely helpful and kind staff. Lovely and ample breakfast served every morning buffet style. Beautiful two story room with two balconies, a view of the harbor. Walk everywhere. Loved it!

Authenticity & Character
Beautiful and comfortable furniture in the room and lobby. Very clean and up to date. Nice little pool in the back with tables set for breakfast every morning. A great place to have a glass of wine in the evening.
Location
One block off the harbor, very quiet location. We felt very safe any time of the day or night and could get where ever we wanted in a matter of minutes. Great shopping, dining and people watching within minutes of walking out the door.
Staff
Very friendly and curious about your day. Helpful and kind.
Cleanliness & Comfort
Sofitel Athens Airport
Athens

Our flight was at 6:30am so we needed to end our trip at an airport hotel but the Sofitel did not disappoint. We got great massages at 6:30pm and relaxed in our room. for the evening. There was a mix up on room service and by the time we figured out dinner wasn't coming it is was too late to eat. The hotel compensated by making generous breakfast boxes for us for the airport in the morning-full of fruit, egg sandwiches and croissants. We fed a soccer team!

Authenticity & Character
Location
They had our luggage on a buggy and walked us across the street to our terminal at 4:30 am!
Staff
When room service realized they messed up on our dinner they called us and apologized and offered us the breakfast boxes for compensation. We really appreciated that.
Cleanliness & Comfort
Activity Reviews
Elafonisi and Milia Mountain Retreat Tour with Lunch
Elafonisi and Milia Mountain Retreat Tour with Lunch
Chania

The guide, Dimitri was very knowledgable, a great driver and fun to be with for the day.

Quality of Experience
Food
Guides, Drivers and Staff
En-route Rethymno Town & Historical Mainland
En-route Rethymno Town & Historical Mainland
Greece

This was an ok experience. We couldn't find the cultural art center so we ended up walking around and have a mediocre lunch. Very pretty town.

Quality of Experience
Guides, Drivers and Staff
We really enjoyed Christof, our driver. He picked us up at the airport in Chania and, again was our driver to Heraklion. Super fun guy.
Transport
The driver.
Cretan Villages Food & Culture Tour
Cretan Villages Food & Culture Tour
Greece

Wow, Nico, our guide was amazing! He had so much personality and was so knowledgeable. He made this day.

Quality of Experience
Food
It was fine. Not great. Maybe I wan't hungry.
Guides, Drivers and Staff
Nico!
Transport
Naxos Villages Private Driving Tour
Naxos Villages Private Driving Tour
Naxos

It was a really sweet day. We enjoyed the company and seeing another side to Naxos.

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini Farm Tour: Food & Wine
Santorini Farm Tour: Food & Wine
Santorini

Our guide, Maria was very knowledgeable and energetic. She knows a lot about the wine and methods of growing grapes in Santorini. We enjoyed her discussion and learned a lot. The winery was beautiful. The food/farm part of the tour was kind of disappointing except that we got to visit with Maria and the other couple outside in a picnic setting which was very pleasant. We appreciated learning the farming techniques of Santorini. I think we all would have preferred a different menu which we all could have participated in making- some cheese, some good bread, olive oil and olives with some wine instead of making seven tomato recipes when tomatoes aren't even in season. Just my thought. The dishes were not flavorful and I would not make any of them again. I can't even remember what we ate except the tomato fritters and they were pretty tasteless. I would not recommend this tour.

Quality of Experience
I'm sorry, I'm not a good one to ask about Santorini. Outside of Lithies, I was disappointed in Santorini. I found it boring and the landscape didn't appeal to me accept for the Caldera view. We had toe excellent meals there, saw some really fine art and did some shopping but two nights in Santorini would be sufficient ONLY because we were at Lithies Traditional Homes.
Food
Premium Sunset Catamaran Cruise in the Caldera lagoon
Premium Sunset Catamaran Cruise in the Caldera lagoon
Santorini

Cancelled due to sandstorm

Sailing Tour around Naxos
Sailing Tour around Naxos
Naxos

Super fun! Beautiful boat! Gorgeous water. Not too many people on board, 17. Great crew.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Awesome yacht!
Food Tour in Naxos Town
Food Tour in Naxos Town
Naxos

We had a charming guide but I was so upset over the hotel situation I couldn't enjoy our tour that evening. However, over the course of our five days in Naxos we did go back to several of the place she introduces us to.

Private Farm to table Cooking Class in Naxos
Private Farm to table Cooking Class in Naxos
Naxos

LOVED our day!!!

Quality of Experience
Maria and her husband and their farm is the authentic experience. We thoroughly enjoyed our day and the experience. It was one of the highlights of our trip.
Food
We liked making it! It was tasty and healthy and we will make it for our friends.
Guides, Drivers and Staff
Transport
Epidaurus & Olive Oil Guided Tour
Epidaurus & Olive Oil Guided Tour
Nafplio

Wow! Amazing. Loved having Martina as our guide. She made the experience very special We were both blown away with the experience at Epidauarus. Our private Olive Oil tour was really special. Having the tour to ourselves was really cool and they lunch they served us was totally unexpected. We were so surprised when they gave us each a bottle of olive oil!

Quality of Experience
Guides, Drivers and Staff
Transport
Island-Hopping to Hydra from Nafplio
Island-Hopping to Hydra from Nafplio
Nafplio

Long drive...I could have skipped Hydra but I think my sister really liked it. I would have preferred to stay in Nafplio and get on a boat or walk the three miles along the water to the sand beach. There wasn't anything to do in Hydra except shop for trinkets and the shopping in Nafplio is really good...

Quality of Experience
Guides, Drivers and Staff
Good driver and very nice.
Transport
Good driver and good conversation.
Athens Food Tour
Athens Food Tour
Athens

Really fun morning. Lots of food, good guide. Enjoyed the different districts, the markets and the food we ate. Our group was small, just five so it was really easy to stick together and we had good conversation.

Quality of Experience
Guide was excellent and the group was small. Good restaurants. Good walking routes and areas. Nice overview of old Athens
Food
Guides, Drivers and Staff
Acropolis Afternoon Tour
Acropolis Afternoon Tour
Athens

Very nice late afternoon tour. Chris suggested going in the late afternoon and that was good advice.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Chris Leontopoulos

Overall a great trip. The hotels they picked...
Portugal | May 26 - Jun 3, 2025

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Mieke S.
Los Angeles, CA | Reviewed on Jun 04, 2025
Overall a great trip. The hotels they picked out were just what we were looking for. The food tour was very underwhelming. Sarah was nice, but the food was probably the worst we had the whole time we were there and was just charcuterie and bifana which are pretty much everywhere.
All the drivers were great and professional. We really enjoyed Pepe.
I feel like there were some communication issues with our local specialist and he wasn't understanding what we were looking for. We ended up on...
Read more

Overall a great trip. The hotels they picked out were just what we were looking for. The food tour was very underwhelming. Sarah was nice, but the food was probably the worst we had the whole time we were there and was just charcuterie and bifana which are pretty much everywhere.
All the drivers were great and professional. We really enjoyed Pepe.
I feel like there were some communication issues with our local specialist and he wasn't understanding what we were looking for. We ended up on a very touristy trip and usually we like to do off the beaten path a bit.
Our favorite tour was sidecar tour of Lisbon and that we found on our own. It was also difficult as we planned only 6 weeks out and the time change and Portuguese holidays made communication a bit difficult.

Hotel Reviews
Grande Real Villa Italia
Cascais

great staff great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Britania Art Deco
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Porto

We learned some intersting history, but the food was nothing special.

Quality of Experience
variety of food, restaurants and more information
Guides, Drivers and Staff
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

sintra was beautiful. I would like to explore it a bit differently. The pena palace grounds were amazing but inside was ridiculously crowded and hot you could not move and it was nothing you haven't seen before in a castle. Also we had asked about staying in Sintra and were really discourage to do so, but I think it might have been nice to be there when all the tourists left.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jun 11, 2025
Dear Mieke, Thank you so much for taking the time to share your feedback. I truly appreciate it. I’m really sorry to hear that some aspects of the trip didn’t meet your expectations. From our side, this itinerary was planned closely with the main traveler (Monica), aiming to reflect the preferences shared throughout the process. That said, I understand that once on the ground, the experience may not always align exactly with expectations. Regarding the gastronomic tour I’m sorry to know it... Read more

Dear Mieke,

Thank you so much for taking the time to share your feedback. I truly appreciate it.

I’m really sorry to hear that some aspects of the trip didn’t meet your expectations. From our side, this itinerary was planned closely with the main traveler (Monica), aiming to reflect the preferences shared throughout the process. That said, I understand that once on the ground, the experience may not always align exactly with expectations.

Regarding the gastronomic tour I’m sorry to know it didn’t meet your hopes. Portuguese food culture is deeply rooted in local specialties like charcuterie and bifanas, and the experience was designed to reflect those authentic, traditional flavors. While this may not have matched your personal taste, we would have welcomed the chance to find an alternative or solution had we known at the time. That said, it's never too late to revisit the conversation if you'd like.

As for the feeling that the trip was too touristy, I’m a bit saddened to hear that, especially since all the destinations and experiences included were selected by your group. During planning, we did suggest several lesser-known alternatives, but ultimately respected and followed the choices made. Of course, we’d be happy to explore a more off-the-beaten-path approach in the future if that’s something you'd prefer.

I’m really pleased to hear the hotels met your expectations and that our drivers, especially Pepe, made a great impression. I’d also like to clarify that the sidecar tour in Lisbon was booked through our team and one of our trusted partners, so I’m glad to know it was such a highlight!

Lastly, I remained in close contact with the group throughout the trip and was available to assist at any point. Unfortunately, since no concerns were communicated during the experience, I wasn’t aware that anything wasn’t meeting expectations. Had I known, I would have done my best to make adjustments or offer alternatives on the spot.

I hope we have the opportunity to welcome you back one day and share a different side of Portugal filled with hidden gems and more personalized discoveries.

Thank you again for your trust.

Your friend in Portugal - João

Immersed in Morocco
Morocco | May 5 - Jun 2, 2025

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Laurel O.
Seattle, WA | Reviewed on Jun 04, 2025
i have travelled a lot and been on a number of great trips, but this one is at the top of my list. Nihad listened to us and put together a great itinerary and the riads and hotels that we stayed at were very nice. The star of our trip was, however, our driver, Abdel. He was reliable, and excellent driver, and a lot of fun. We became part of his family and he part of ours. If you are planning a trip, I would ask for him. The company's name summed up our experience: we felt that... Read more

i have travelled a lot and been on a number of great trips, but this one is at the top of my list. Nihad listened to us and put together a great itinerary and the riads and hotels that we stayed at were very nice. The star of our trip was, however, our driver, Abdel. He was reliable, and excellent driver, and a lot of fun. We became part of his family and he part of ours. If you are planning a trip, I would ask for him.

The company's name summed up our experience: we felt that we were immersed in Morocco. In addition, to visiting some of the most common sites, we enjoyed our off-track journey through the Atlas Mountains, we enjoyed our cooking classes, which took us into individual's homes, and we loved having tea at Abdel's parents. Tom also enjoyed his hikes, and all but one of our guides were informative and personal. We learned a lot.

I should note that our trip was longer than most. We were there for 30 days, which gave us time to see the country a leisurely pace and to see the backroads.

Hotel Reviews
Riad Farouzi Fes
Fes

A beautiful riad and a very attentive staff. In addition, the location was great. It was just outside the medina and there were lots of restaurants close by.

Authenticity & Character
Location
Cleanliness & Comfort
Hotel des Oudaias
Rabat

This hotel is just a few feet from the medina and the fort, which made it an easy place to jump off from. The rooms were nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Merzouga Dunes
Merzouga

This hotel felt as if it was new: everything was in perfect condition. We particularly liked that it had a pool. We just wish that we had gotten there earlier so that we had more time to use it. Because the hotel is not near anything, dinner was included, and it was very good.

Authenticity & Character
The hotel seemed to be new.
Location
Not near anything
Staff
Cleanliness & Comfort
Sahara Stars Luxury Camp
Merzouga

The "tents" were huge, and well appointed. I was surprised that there were no limits on the use of the showers, which had great hot water and water pressure. The meals were very nice, and we enjoyed the company of the other guests. In addition, we thoroughly enjoyed the drums around the fire.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Tiziri
Kelaat Mgouna

Of all the places we stayed on our month-long trip to Morocco, this was my favorite. The owners did a fabulous job refurbishing the Kasbah: our room was spacious, tastefully decorated, and squeaky clean. In addition the Kasbah had beautiful public spaces, both inside the Kasbah and outside. Adding to the charm, were the donkeys that walked by in the early morning on their way to the fields. The best part of the Kasbah was the owner, Michelle, who was from the United States, and who could help me understand what it had been like to purchase and renovate the Kasbah and now to run it. We had several long chats over tea and, while my partner went hiking, she had one of the members of her staff teach me how to make msinenmen.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Ait Bouguemez
Ait Bouguemez

While this Kasbah was fine, it did not have the character or warmth of the other kasbahs in which we stayed. Parking was difficult, there were weeds growing out of steps, and a tea set sat on a table for two days. The manager also did not interact with us in any meaningful way. Thus, although the kasbah was fine, it was not anything special.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Eau Vive
Bine el Ouidane

Dar Eau Vive is an upscale hotel on a cliff overlooking the river. Because there was a large group there the weekend we were there, the hotel was not as quiet or as romantic as it might have been on a weekday. Although the rooms are nice, our was small and we ended up putting our suitcases on the balcony, which was covered. The pool is small but nice and the gardens are outstanding. On one of the nights we were there, a group of drummers was there, and we had a great time dancing with them.

Authenticity & Character
Location
Staff
Riad La Croix Berbère Luxe
Marrakech

Because the riad is in the medina, you have to walk in, and it took us a day or two to figure out how to get out. The staff was, however, very helpful and even walked us to the main gate to meet our driver. Our room was on the second floor (actually the third)) so we got some exercise. We enjoyed chatting with the staff about their villages.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Wind Palace
Essaouira

Based on other reviews, we asked for a room with a balcony and, although there was noise, we thoroughly enjoyed sitting on the balcony people watching. The only downside was that breakfast was on the rooftop, which meant we had to walk up 64 stairs before having our morning coffee.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nihad Hammi

Len and Brenda enjoy Morocco with KimKim
Morocco | May 15 - May 21, 2025

Brenda
Brenda A.
France | Reviewed on Jun 04, 2025

We had a wonderful trip. It was well planned and executed always catering to our needs. Well worth the cost.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Jun 05, 2025

Hi Brenda,

Thank you so much for your kind words! We're glad to hear you had a wonderful trip and felt well taken care of throughout. It means a lot to us that you found the experience worth the cost. We hope to welcome you on another adventure in the future!

Best Wishes,
Ali

Truly a trip of a lifetime
Ireland | May 15 - May 28, 2025

T
Teresa K.
Atlanta, GA | Reviewed on Jun 04, 2025
As soon as we made the decision to visit Europe (Ireland, Wales and England), I realized there was no way we could plan the trip on our own, including transportation, lodging and all the event and site tickets. From the very first time I contacted Routescape, I knew I had found the right team to help us plan our dream trip. Throughout the process, they were responsive and completely focused on listened intently to our likes and dislikes. We love the fact that Routescape partners with... Read more

As soon as we made the decision to visit Europe (Ireland, Wales and England), I realized there was no way we could plan the trip on our own, including transportation, lodging and all the event and site tickets. From the very first time I contacted Routescape, I knew I had found the right team to help us plan our dream trip. Throughout the process, they were responsive and completely focused on listened intently to our likes and dislikes. We love the fact that Routescape partners with historic and unique properties for accommodations. The Wilder Townhouse in Dublin, Bodysgallen Hall in Wales and 11 Cadogan Gardens in London were all charming and very comfortable. They also helped us navigate all the various forms of public transportation (trains, ferry, taxis and private drivers) so we got a true picture of life in Ireland and the United Kingdom. Many thanks go to Nic, Nathan, Kim, Tom and Sue for their excellent customer service as well as the other members of the Routescape team that we didn't talk to but were working behind the scenes. We 100% recommend Routescape to anyone who is considering a travel planning service. We truly could not have done this trip without them!

Hotel Reviews
Wilder Townhouse
Dublin

We loved our stay at the Wilder Townhouse. Our room was very comfortable and the staff was courteous and helpful. The daily breakfast was also delicious and convenient. Thanks so much for being a part of our stay in Dublin!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bodysgallen Hall & Spa
Llandudno

This property is absolutely beautiful and is in such an amazing location. It's so nice and quiet, but a quick drive back into Conwy. It was an honor to have stayed in a National Trust property and to be able to enjoy the restoration and preservation that has been done.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
11 Cadogan Gardens Hotel & Apartments
London

We truly loved our stay at 11 Cadogan Gardens. It was nice to come back to a quieter area (Chelsea) at night after long hours of touring during the day. Being there during the Chelsea Flower Show was an unexpected bonus. Our room was comfortable and well appointed, as was the bathroom. The daily breakfast in Han's was delicious and convenient as well. Thanks so much for a wonderful stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cliffs of Moher experience
Cliffs of Moher experience
Ireland

We were blessed with warm weather and clear skies so the Cliffs were absolutely stunning. It's a great way to spend a few hours.

Quality of Experience
Guides, Drivers and Staff
Transport
Tower of London
Tower of London
London

This was a much bigger site than we expected! There are three separate audio guides, but the Highlights guide is the best overall. There was so much to see and read about. One suggestion...get there very early as the lines to get into see the Crown Jewels got very long very quickly!

Quality of Experience
Guides, Drivers and Staff
Half Day Driver Guide
Ireland

What an amazing tour! We not only went to the Cliffs of Moher, but we saw so much of the local countryside that we would have never discovered on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Dublin Group Walking Tour
Dublin Group Walking Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Guinness Storehouse Tour
Guinness Storehouse Tour
Dublin
Quality of Experience
Trinity Trails & Book of Kells
Trinity Trails & Book of Kells
Dublin

This was absolutely amazing. We're so glad we got to see it considering it will be closing later this year for restoration.

Quality of Experience
Conwy Castle
Conwy Castle
Ireland
Quality of Experience
The Churchill  War Rooms
The Churchill War Rooms
London

This should be on the list of every visitor to London. It's very well done with excellent displays and information. We spend two hours here and could have stayed longer.

Quality of Experience
Guides, Drivers and Staff
Afternoon Tea at Fortnum & Mason
Afternoon Tea at Fortnum & Mason
London

Shopping at Fortnum & Mason and having afternoon tea at the Diamond Jubilee Tea Room was a bucket list item for me and it did not disappoint. Be sure to get reservations for the tea and give yourself plenty of time to shop. F&M is truly a quintessential London experience!

Quality of Experience
Guides, Drivers and Staff
Windsor Castle & Windsor by Train
Windsor Castle & Windsor by Train
Ireland

We spent the entire day at Windsor. Being able to take the train to Windsor and back to London at our convenience was very nice. The train service is quick and easy to navigate.

Quality of Experience
Transport
Group Tour of Blenheim Palace, Bampton, and the Cotswolds
Group Tour of Blenheim Palace, Bampton, and the Cotswolds
London

We wanted a chance to see the Cotswolds and Blenheim Palace and, coming from London, this was the best option. The day was very long and included a lot of driving, but the guide was very informative and entertaining.

Quality of Experience
Guides, Drivers and Staff
Transport
Portmeirion Village
Portmeirion Village
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Westminster Abbey with a Blue Badge Guide
Westminster Abbey with a Blue Badge Guide
London

Westminster Abbey is stunning and we enjoyed our time there. Our guide was very good and helped us navigate watching the changing of the guards at Buckingham Palace and the Horse Guards at St. James Palace. He knew exactly where to watch from for the best view and explained the process to us.

Quality of Experience
Guides, Drivers and Staff
Irish House Party (Traditional Evening)
Irish House Party (Traditional Evening)
Dublin

We did not enjoy this. The dinner service was painfully slow (more than an hour to get our simple meals) and the food was average at best. The staff seemed to be uninformed about basic requests. We actually left before the music even started. We would not recommend this activity.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Nathan Ashby

Excellent Travel Service in Morocco
Morocco | May 21 - May 28, 2025

B
Brent J. B.
Los Angeles, CA | Reviewed on Jun 04, 2025
My son and I arranged through kimkim a customized travel experience that covered many of the top highlights of Morocco. Because I had been to Morocco before, I knew what I wanted to see and generally how much time to spend at each location, within our travel time constraints. Kimkim was very accommodating to each request, starting with arranging a local driver who was wiling to stop where requested (we are big-time photography people), and extending to arranging all accommodations and local... Read more

My son and I arranged through kimkim a customized travel experience that covered many of the top highlights of Morocco. Because I had been to Morocco before, I knew what I wanted to see and generally how much time to spend at each location, within our travel time constraints. Kimkim was very accommodating to each request, starting with arranging a local driver who was wiling to stop where requested (we are big-time photography people), and extending to arranging all accommodations and local entry fees.

Hotel Reviews
Kasbah Tiziri
Kelaat Mgouna

Excellent historically restored kasbah with the nicest proprietors. Heartily recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Nesma Suites & SPA
Medina, Marrakech

Excellent location, within walking distance of the Djemaa el-Finaa.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sahara Stars Camp
Merzouga

Great food, easy to reach, close to the sand dunes. Very welcoming staff who switched us to another tent when our initial tent did not have power. Nice glamping camp.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Guided Tour of Fes
Guided Tour of Fes
Fes

Very informative guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maryem Kouna
Maryem
Maryem Kouna
Local specialist in Marrakech | Replied on Jun 09, 2025

Hi Brent,
It was truly a pleasure to help you plan your trip to Morocco. I’m super grateful to hear that we were able to exceed your expectations and create such a memorable trip for you!
Thanks for trusting us with your trip, and we look forward to welcoming you back to Morocco in the future.
Keep in touch,
Maryem and the rest of the Morocco Immersion family.

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.