Kimkim Trip Reviews

4.8
Based on 19,587 ratings
Read 19,587 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Good intro to two Northern Italian cities
Italy | Sep 9 - Sep 19, 2025

Lynn
Lynn K.
St. Petersburg, FL | Reviewed on Oct 01, 2025
Our trip to Italy was our third experience using kimkim. We had a wonderful trip. We enjoyed the two hotels, in Venice and in Florence, which were well-located and accommodated the three of us women in one room really well. Where I feel improvement could have been made was in planning that went beyond the usual tours to allow us to see more off-the-beaten path parts of Florence and its surrounding areas, in particular. Our tour guides for our small group tours were very good, especially the... Read more

Our trip to Italy was our third experience using kimkim. We had a wonderful trip. We enjoyed the two hotels, in Venice and in Florence, which were well-located and accommodated the three of us women in one room really well. Where I feel improvement could have been made was in planning that went beyond the usual tours to allow us to see more off-the-beaten path parts of Florence and its surrounding areas, in particular. Our tour guides for our small group tours were very good, especially the two guides who work for Walks. Francesca, our daily contact, was good in touching base the night before (missed a day or two), and answered questions as needed. Overall, we appreciated the structure provided by kimkim and especially the choice of accommodations that put us in the center of things.

Hotel Reviews
La Maison du Sage
Florence

From check-in to help with dinner reservations to complimentary evening bubbly in the courtyard to ample breakfast in a beautiful room, the Maison du Sage was top-notch. Our room was comfortable for three women in a king bed and single bed, with additional space on the balcony and the shared living areas of the flat. Beautiful decor and authentic details of the vintage building enhanced the experience. Great location within a 20-minute walk to key Florence sites.

Authenticity & Character
Location
Staff
Daniel and everyone on staff were helpful with securing dinner reservations throughout our stay.
Cleanliness & Comfort
Staff does a great job daily.
Hotel Ca' d'Oro
Venice

Well-located, nice room with high, beamed ceilings and wonderful canal views. The three of us were very comfortable in the queen bed and single bed. Breakfast was nicely presented and filling. The hotel is a short walk from the Ca ‘d’Oro stop on the Grand Canal and walking distance to others. Great local restaurant at the corner, which was recommended by hotel front desk.

Authenticity & Character
Location
Walking distance to everything, or the water taxi stop that will take you there.
Staff
Cleanliness & Comfort
Daily room cleaning was appreciated.
Activity Reviews
Half Day-Trip to Pisa from Florence
Half Day-Trip to Pisa from Florence
Florence

While we enjoyed our trip to Pisa, and our driver was personable and prompt, we felt we could have used the train to get here. The tower is exactly as you’ve seen in photos. The surrounding park quite crowded. The highlight for me was the cemetery building adjacent, which is lined with frescoes and Roman sarcophagi, and the floor, with beautiful, but sad, graves, engraved with likenesses and inscribed with Latin verses.

Quality of Experience
Guides, Drivers and Staff
Transport
Masterpieces of the Renaissance: Uffizi Gallery Tour
Masterpieces of the Renaissance: Uffizi Gallery Tour
Florence

A highlight of our stay in Florence, the Uffizi Gallery building alone is worth the visit. The art displayed includes well-known paintings and sculptures you will not want to miss. Our guide was knowledgeable and put the works we saw in context. She was helpful in navigating the entry and security lines which were abundant and mystifying. The art and the building are worth lingering over. We stopped in the rooftop cafe for lunch just as a heavy rain shower broke out, so sat under umbrellas, enjoyed our spritzes and sandwiches and waited for it to blow over.

Quality of Experience
Guides, Drivers and Staff
Best of Florence Walking Tour with David & the Duomo
Best of Florence Walking Tour with David & the Duomo
Florence

Our group tour with 16 people and a guide was very good. The “Walks” guide, Alma, studied art in Florence and never left so she had many stories and experiences to share. We had fast entry tickets to The Academia, where we visited Michelangelo’s David, one of the highlights of my Italy trip. The museum/school is set up so you approach David down a long gallery where other significant marble statues helped her explain the process of carving and finishing these works. At the end, you see David under a dome, beautifully lit, where you can approach very closely. The tour continued to the exterior of Duomo, the Baptistery, and the Ponte Vecchio, finishing at the historic central point of Florence, so most of the highlights of central Florence were included. Great tour made better by an enthusiastic guide.

Quality of Experience
Guides, Drivers and Staff
Walks tour guide was very informative and interesting
Murano Excursion with boat
Murano Excursion with boat
Venice

A guide met us at our hotel and walked us to the water taxi dock on the northern edge of Venice, about a 10-minute walk. We were ushered onto a beautiful motor launch and zipped across the lagoon to Murano. We were deposited at the dock of Venier, the glass blower, where a guide seated us in the glassblowing room where we watched a demonstration of their craft. A tour of their showroom followed. Pretty strong sales push by our guide and I did buy a pitcher and glasses they will ship to me. When we left the studio, their launch took us to the lighthouse water taxi stop and we jumped on another boat to Burano where we had lunch.

Quality of Experience
I enjoyed the glassblowing demonstrations and the showroom tour. Most of the glass was unaffordable.
Guides, Drivers and Staff
Professional and accommodating.
Transport
Beautiful trip across the Venice Lagoon in a classic wooden craft.
Visit to a Peggy Guggenheim Museum and Palace
Visit to a Peggy Guggenheim Museum and Palace
Venice

A beautiful palazzo on the Grand Canal, filled with amazing, historic, important art, as well as the ghosts of the famous artists and patrons who frequented it when Ms. Guggenheim was alive. Great view of the Grand Canal from her front entrance. Charming garden where she and her pets are laid to rest.

Quality of Experience
Transport
Welcome Walking Tour to Venice: The comprehensive view of the Floating City
Welcome Walking Tour to Venice: The comprehensive view of the Floating City
Venice

Very pleased with this overview of Venice’s highlights and the insights lent by our guide, a native Venetian. Loved learning about the gondoliers and their craft. Enjoyed the gondola ride at the end so much.

Quality of Experience
Guides, Drivers and Staff
Transport
A gondola ride concludes the tour!
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 05, 2025
Dear Lynn, Thank you so much for taking the time to share your detailed feedback, I’m truly glad to hear you had a wonderful trip and enjoyed your stays in Venice and Florence, as well as the guidance provided by our local experts. It’s always rewarding to know that our hotel selections and overall structure contributed positively to your experience.
I also sincerely appreciate your note about including more off-the-beaten-path experiences, particularly around Florence. Your suggestion is...
Read more

Dear Lynn,

Thank you so much for taking the time to share your detailed feedback, I’m truly glad to hear you had a wonderful trip and enjoyed your stays in Venice and Florence, as well as the guidance provided by our local experts. It’s always rewarding to know that our hotel selections and overall structure contributed positively to your experience.
I also sincerely appreciate your note about including more off-the-beaten-path experiences, particularly around Florence. Your suggestion is very valuable, and we’ll make sure to integrate even more authentic, lesser-known options in future itineraries, whether it’s meeting local artisans, exploring hidden hill towns, or discovering family-run wineries just outside the city.

I’m also pleased to hear that Francesca was helpful throughout your journey; I’ll be sure to pass along your kind words to her.

Thank you again for traveling with us and for sharing your impressions so thoughtfully! We truly hope to welcome you back to Italy for another, even more personalized adventure!

Warm regards,
Jessica

Iceland is amazing don’t put off taking a visit!
Iceland | Sep 19 - Sep 27, 2025

Diane
Diane L.
Newark, NJ | Reviewed on Oct 01, 2025
We had a fantastic time exploring Iceland! Starting off at the Blue Lagoon was a great idea, from there we explored Reykjavik (parking and restrooms were a bit of a challenge), the city is a fun mix of new and old with great street art.
I felt like I was driving in a video game as we traveled from one beautiful site to another. My favorite waterfall is a toss up between the Gullfoss and Seljalandsfoss (these were very crowded with bus tours).
The Katla Ice Cave adventure was a blast!...
Read more

We had a fantastic time exploring Iceland! Starting off at the Blue Lagoon was a great idea, from there we explored Reykjavik (parking and restrooms were a bit of a challenge), the city is a fun mix of new and old with great street art.
I felt like I was driving in a video game as we traveled from one beautiful site to another. My favorite waterfall is a toss up between the Gullfoss and Seljalandsfoss (these were very crowded with bus tours).
The Katla Ice Cave adventure was a blast! We had the best tour guide, Alex, he was full of information and entertaining for all.
We also took a boat tour of the JÖKULSÁRLÓN GLACIER LAGOON, we had never seen anything like this, it was spectacular! We arrived at high tide for the diamond beach but it was still very beautiful.
In Húsavík we all went for a whale watching trip, we saw a humpback whale, this was also very fun.
We had great meals throughout the week we all tried some new things and really enjoyed the hospitality of all of the restaurants we visited.
The hotels were also great, my favorite was the Hrafnavellir Guest House. The owner and host was wonderful, she served the best breakfast as she is also the chef. The single unit cabins are beautiful and offer great views of the mountains and sheep, just wonderful!
We hope to return and explore again, we would like to see some things that are not so “touristy” and less crowded. Thank you Gudmundur Oli for guiding us on our adventure.

Hotel Reviews
Hotel Bifrost
Borgarnes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Húsavík Cape Hotel
Húsavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
While the rooms were clean, the towels were small and worn, the shower water was difficult to control, switching from hot to cold randomly. I would stay here again though as the central town location made up for any small inconvenience.
Hotel Hallormsstadur
Egilsstadir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hrafnavellir Guest House
Hornafjörður (Hofn)

Private, clean, comfortable, beautiful property with an amazing hostess/owner. My favorite accommodations, also had the best breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Katla by Keahotels
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Gullfoss
Tungufell
Authenticity & Character
Location
Staff
Cleanliness & Comfort
CenterHotel Klopp
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whale Watching Experience by Traditional Boat
Whale Watching Experience by Traditional Boat
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

We had the best tour guide, Alex, he truly made this a once in a life time experience! Alex was knowledgeable, courteous and entertaining to all of the people on the small group tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Ford van was a little tired, but cool…
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Nov 21, 2025

Thank you so much for the great review!
I happen to know Alex, as I occasionally work with him. He sure is fun!
I'm happy to read your trip was such a success and I do hope we'll see you in Iceland soon again :)

All the best
Gummi

Traveling with Kimkim is the only way to travel
Greece | Sep 15 - Sep 24, 2025

Mary
Mary H.
Chicago, IL | Reviewed on Oct 01, 2025
Kimkim was amazing! We had so many unlikely things happen through no fault of the agency, just weather related and hiking accidents, and yet because of all their hard work and communication we still had the best time! As first time international travellers I was very nervous but they made everything so easy!
At the beginning of our trip Sophia was an phenomenal guide through the Acropolis and really helped us understand to roots of Greek culture
At the end of our trip Adonis gave us the...
Read more

Kimkim was amazing! We had so many unlikely things happen through no fault of the agency, just weather related and hiking accidents, and yet because of all their hard work and communication we still had the best time! As first time international travellers I was very nervous but they made everything so easy!
At the beginning of our trip Sophia was an phenomenal guide through the Acropolis and really helped us understand to roots of Greek culture
At the end of our trip Adonis gave us the most amazing snorkeling/kayaking tour in Santorini that left our sides aching with laughter and our minds full of the wonderous beauty we saw.
I wish I could remember the name of every driver, waiter and hotel worker we interacted with because everyone was above and beyond kind! Thank you, Kimkim for the trip of a lifetime

Hotel Reviews
Akrotiri Hotel
Paros

I felt so spoiled and taken care of by the staff here. Such a comfortable and beautiful place

Authenticity & Character
Location
Just far enough from town to be peaceful at night, but close enough to walk
Staff
The staff here really out do themselves! Feels like you are royalty the way they take care of you
Cleanliness & Comfort
Melidron Hotel & Suites
Naxos

Wonderful environment and kind staff!

Authenticity & Character
So relaxing and unique
Location
Perfect distance to walk through town
Staff
Very helpful and kind
Cleanliness & Comfort
Goulielmos Hotel Santorini
Santorini

If I could only stay at one hotel ever again. This would be the place. Stunning doesn't even begin to cover it!

Authenticity & Character
The private pool and fruit tray were a beautiful touch. And you HAVE to eat at the Edge restaurant there
Location
Beautiful view, not super busy. Very relaxing
Staff
The best service! I literally felt like a princess being waited on
Cleanliness & Comfort
Positively sparkling
Activity Reviews
South Coast Kayak & Snorkel Adventure with Picnic
South Coast Kayak & Snorkel Adventure with Picnic
Santorini

YOU HAVE TO DO THIS!!! Adonis had us laughing the whole time. The trip is beautiful and unforgettable! I can't even put into words how much we enjoyed this. We left feeling like family

Quality of Experience
Excellent views, amazing company and the perfect day
Guides, Drivers and Staff
Adonis and Lia are beautiful people! The best guides I could ask for!
Transport
Self-Guided Day Trip to Antiparos
Self-Guided Day Trip to Antiparos
Greece

This was actually our favorite day of our trip. Rented a ATV and explored all day! Such an easy island to navigate!

Quality of Experience
The buses and ferries are so easy to navigate
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

Sophia was absolutely amazing! This is an amazing tour with so much knowledge and fun!

Quality of Experience
I gained so much knowledge in such a short time
Guides, Drivers and Staff
Sophia is literally amazing! So personable and sweet
Transport
Local specialist: Ioannis Antoniadis

Personalized trip to Portugal
Portugal | Sep 18 - Sep 28, 2025

L
Laura H.
Newark, NJ | Reviewed on Oct 01, 2025
Our local specialist from kimkim (Raquel) arranged a wonderful personalized trip for us to Portugal. We really appreciated all the effort she put into arranging our itinerary, accommodations and activities in each location.
All the local guides were all excellent. We especially enjoyed the Foodie experience and Guided Visit (Andre) in Porto. In Lisbon, we loved the Fado evening, the Get to Know Lisbon tour (Jose) and Small group excursion to Sintra (Ricardo). All of the guides were...
Read more

Our local specialist from kimkim (Raquel) arranged a wonderful personalized trip for us to Portugal. We really appreciated all the effort she put into arranging our itinerary, accommodations and activities in each location.
All the local guides were all excellent. We especially enjoyed the Foodie experience and Guided Visit (Andre) in Porto. In Lisbon, we loved the Fado evening, the Get to Know Lisbon tour (Jose) and Small group excursion to Sintra (Ricardo). All of the guides were fabulous and so informative and friendly.

The small boutique hotel in Porto (Casa dos Loios) was in a superb location for walking everywhere and the buffet breakfast was delightful. Our room at the Dear Lisbon Gallery House in Lisbon was also large and lovely. It was so nice to have the travel arranged by kimkim for the train to Lisbon and the car rental to drive to Algarve. Kimkim and Raquel saved us so much time in planning this trip for us.

For issues we had during travel, we found the customer service to be very responsive too.
Many thanks!!

Activity Reviews
Guided Visit to Porto
Guided Visit to Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Small Group Excursion to Sintra & Pena Palace
Small Group Excursion to Sintra & Pena Palace
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Lisbon Fado Dinner Experience
Lisbon Fado Dinner Experience
Portugal
Quality of Experience
Food
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Foodie Experience in Porto
Foodie Experience in Porto
Porto
Quality of Experience
Food
It was fun to be introduced to some of the local dishes and drinks of the region
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Oct 09, 2025

Hi Laura! Thanks so much for taking the time to share the highlights of your trip 🥰I am glad to know that you and Neil had a great time discovering Portugal. It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures x All the best, Raquel

Morocco we loved you. From the people, food, ...
Morocco | Aug 7 - Aug 14, 2025

C
Chantellyne R.
Flagami, FL | Reviewed on Sep 30, 2025

Morocco we loved you. From the people, food, music and of course their Moroccan whiskey (tea). It’s been about a month and my husband and I still talk about the experience we had. We have never hired someone to book our accommodations and this was by far the best way to get a real feel for this country. I want to specifically speak on how amazing our driver and now friend Soufiane was with recommendation how knowledgeable he was and passionate about his country when he spoke about Morocco, he spoke about it with so much pride and love that one visiting . Thank you so much!

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Oct 02, 2025

Thank you so much for your wonderful review! We’re thrilled to hear how much you and your husband loved your time in Morocco. It means a lot to us that your experience left such a lasting impression. We’re especially happy to hear that Soufiane made your journey so memorable with his knowledge, recommendations, and genuine passion for sharing his country. We’ll be sure to pass along your kind words to him. It was a pleasure to be part of your adventure, and we hope to welcome you back to Morocco in the future!

A heartfelt thank you to Tasos, our outstandi...
Italy | Sep 16 - Sep 27, 2025

J
Joseph M.
Danvers, MA | Reviewed on Sep 30, 2025
A heartfelt thank you to Tasos, our outstanding travel consultant, for crafting a flawless and enriching journey through Milan, Lake Como, and Lake Maggiore. Every detail—from accommodations to transfers—was seamlessly executed, allowing us to fully immerse ourselves in the experience. We were especially impressed by the local tour guides, whose deep expertise, warmth, and captivating storytelling brought each destination to life. Their insights added layers of meaning to every site we... Read more

A heartfelt thank you to Tasos, our outstanding travel consultant, for crafting a flawless and enriching journey through Milan, Lake Como, and Lake Maggiore. Every detail—from accommodations to transfers—was seamlessly executed, allowing us to fully immerse ourselves in the experience.

We were especially impressed by the local tour guides, whose deep expertise, warmth, and captivating storytelling brought each destination to life. Their insights added layers of meaning to every site we visited, making the “Last Supper” and the Armani/Silos Museum true highlights of Milan.

At Lake Como, the Charming Bellagio Boutique Hotel lived up to its name—intimate, elegant, and staffed by genuinely helpful professionals. And at Lake Maggiore, the Grand Hotel Des Iles Borromées was nothing short of spectacular, offering timeless grandeur and breathtaking views.
b
Tasos, your meticulous planning and thoughtful recommendations made this trip unforgettable. Many thanks for rearranging two days at Lake Como due to rain. We’re deeply grateful for your guidance and look forward to the next adventure you help us create. Mille grazie!

Hotel Reviews
Grand Hotel Des Iles Borromees
Stresa

Beautiful hotel from the mid-19th century. Gorgeous in every way. Staff and service were exceptional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Charming Bellagio Boutique Hotel 
Bellagio

Such a beautiful hotel, well appointed, and gorgeous gardens, pool, and gazebo. The staff was exceptional in every way!! Breakfast was delicious and well presented.

Authenticity & Character
Location
Easy to walk to all places of interest in town.
Staff
Cleanliness & Comfort
Senato Hotel Milan
Milano

Lovely place, great location and exceptional front desk service! Delicious breakfast spread!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Driving Tour of Lake Maggiore
Private Driving Tour of Lake Maggiore
Lake Maggiore

We visited the Suisse towns Locarno and Escona and drove back to Italy to visit Canobio. Our driver Roberto was on time, attentive and enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of the Borromean Islands
Private Tour of the Borromean Islands
Lake Maggiore

Carolyn our fabulous tour guide walked us through each of the islands and was thoroughly knowledgeable about each one.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour of Varenna
Private Guided Tour of Varenna
Lake Como
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour of Como and Brunate
Private Guided Tour of Como and Brunate
Lake Como

Such a fun day. The funicular took us up to the top of the mountain where we toured Brunate, the most charming and beautiful village. Don't miss this event. Carolyn our tour guide was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Lake Como Boat Tour
Private Lake Como Boat Tour
Lake Como

This was such a fun experience not only because of the wonderful and beautiful sites but because our tour guide Pietro was the best.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Last Supper & La Scala Museum Tour
Private Last Supper & La Scala Museum Tour
Milan

An unforgettable experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Armani Silos Museum Tour
Private Armani Silos Museum Tour
Milan

Outstanding experience. Lorella who was a certified Armani docent provided us with an amazing tour. An experience I'll never forget.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour Duomo and Sforza Castle
Private Guided Tour Duomo and Sforza Castle
Milan

Our guide Merilena guided us through the rooftop and Duomo tours. The elevator to the rooftop was a blessing. Don't miss these views.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Museum of Science and Technology Tour
Private Museum of Science and Technology Tour
Milan

Worth seeing this! Very educational.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Brera District
Private Tour of Brera District
Milan

Our guide Lorella was amazing, knowledgeable, and personable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local transfer in Milan
Milan

All tranfers were on time, vehicles were clean, spacious and well cared for. Drivers were pleasant, enjoyable, and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tasos Mylonas

We had an incredible trip in Italy thanks to Marina!
Italy | Aug 31 - Sep 10, 2025

Alyssa
Alyssa S.
Chicago, IL | Reviewed on Sep 30, 2025
We had an incredible trip in Italy thanks to Marina! She helped make some decisions for us on where to go, and provided great excursions to make an it an immersible experience. Read more

We had an incredible trip in Italy thanks to Marina! She helped make some decisions for us on where to go, and provided great excursions to make an it an immersible experience.

Hotel Reviews
Doria Palace Boutique Hotel
Rome

Great location near central sites and beautiful room.

Hotel Florida 3* Sorrento
Sorrento

Clean and beautiful pool.

Hotel Carnival Palace
Venice

It is a bit far out compared to other hotels, but I found that to be a positive. Beautiful and quiet.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Oct 01, 2025

Hi Alyssa! Thank you so much for taking the time to leave such a wonderful review. I'm thrilled to hear that you had a memorable experience in Italy 😍! It was truly a pleasure helping you plan this journey. I truly appreciate your trust in Espiritu Travel, and we can’t wait to help you plan your next adventure. Until then, we wish you many more incredible travels! ✈️

I would like to Thank You and your team for p...
Australia | Sep 14 - Sep 24, 2025

S
Sophia L.
Newark, NJ | Reviewed on Sep 30, 2025

I would like to Thank You and your team for planning this trip that included multiple hotels, flights, and private car transportation for all 3 cities (Sydney, Cairns, Melbourne) along with the multiple excursions with detailed itinerary - Moreover, your follow up Zoom call scheduled directly before our departure from the USA to Australia - very much appreciated with this level of detail and service. Everything went according to plan and itinerary while we were in Australia. When we plan to visit New Zealand in the future, I would absolutely work with kimkim again.

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 07, 2025

Thank you so much for your thoughtful review, Sophia! I’m so happy to hear that everything went smoothly throughout your travels in Australia and that the pre-departure Zoom call helped set you up for a stress-free trip. It was a pleasure helping you plan this adventure, and I'm excited to hear you'll be using kimkim again for your New Zealand trip!

Fabulous Trip to Spain!
Spain | Sep 20 - Sep 27, 2025

Ellyn
Ellyn A.
Miami, FL | Reviewed on Sep 30, 2025
Alfonso and Uhani were wonderful! Alfonso listened to our requests for the trip and even guided on us on things we didn't know we needed to do (i.e. olive oil farm & cooking classes were both a must but we would not have added them to our itineraries without his suggestions). And he made magic happen when there was an event we really wanted to attend that was sold out - he got us tickets! The trip planning went more smoothly than I could imagine and while we were on the trip, they... Read more

Alfonso and Uhani were wonderful! Alfonso listened to our requests for the trip and even guided on us on things we didn't know we needed to do (i.e. olive oil farm & cooking classes were both a must but we would not have added them to our itineraries without his suggestions). And he made magic happen when there was an event we really wanted to attend that was sold out - he got us tickets!

The trip planning went more smoothly than I could imagine and while we were on the trip, they checked in regularly (but not too much / intrusively) and it gave us such piece of mind to know that they were only a quick call / text away should there be any issues.

Would not hesitate to use them again and recommend others to do so too!

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Nov 05, 2025

Dear Ellyn.
Your words are energy for us. We will continue taking care of other travelers with the same dedication we did with both of you.
Yes, we were very lucky with the soccer game...
Thanks for trusting in us.
Take care!

Connemara Was The Destination I Didn’t Know I wanted To See
Ireland | Sep 14 - Sep 22, 2025

Patrice
Patrice P.
Hilton Head, SC | Reviewed on Sep 30, 2025
Claire suggested an itinerary for 9 days in Connemara and Galway as an add-on to a group trip I was taking to County Clare. My initial expectation was that she would recommend something more “traditional” (at least to me) like Dingle, Kerry, Cork, etc. instead she steered me to Connemara, and I am so glad I took her advice! I just loved the natural beauty of Inishbofin, the Killary Fjord and Connemara National Park. The excursions and activities she put together for us - Kylemore Abbey,... Read more

Claire suggested an itinerary for 9 days in Connemara and Galway as an add-on to a group trip I was taking to County Clare. My initial expectation was that she would recommend something more “traditional” (at least to me) like Dingle, Kerry, Cork, etc. instead she steered me to Connemara, and I am so glad I took her advice!

I just loved the natural beauty of Inishbofin, the Killary Fjord and Connemara National Park. The excursions and activities she put together for us - Kylemore Abbey, sheep and oyster farms, kayaking and a food tour in Galway - were both educational and enjoyable. And our accommodations were authentic and charming.

Claire really went above and beyond in accommodating a last minute additional person to the itinerary and even more last minute logistics issues with our rental car. I can’t thank her enough for her patience and diligence in working through those issues under difficult circumstances. She has even assisted us after our trip ended.

Hotel Reviews
The Victoria Hotel
Galway

Great location and facilities. Very unimpressed with front desk staff worker who was present during short stay. Extremely unhelpful, unmotivated and unknowledgeable about basic matters.

Authenticity & Character
Location
Staff
See previous comments.
Cleanliness & Comfort
Cashel House Hotel
Cashel

Stayed here for several nights. A wonderful oasis. Always happy to come back at the end of the day. Very helpful staff. Beautiful common areas with working fireplaces. Gorgeous grounds. Excellent food.

Authenticity & Character
Grounds, hotel common areas, room.
Location
Staff
Just really helpful and warm.
Cleanliness & Comfort
Loved the multiple fireplaces!
Ballinalacken Castle Hotel

Awesome grounds. Very engaged manage/owners. Wonderful food.

Authenticity & Character
Castle on site!
Location
Staff
Engaged owners.
Cleanliness & Comfort
Activity Review
Traditional working sheep farm and Sheepdog demonstration
Traditional working sheep farm and Sheepdog demonstration
Ireland

Great bucolic location. Engaging host/guide. Fun, unique. Just much shorter in duration than expected.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on Oct 08, 2025
Dear Patrice, Thank you so much for your kind words! I'm delighted to hear you enjoyed the itinerary I recommended and that Connemara and Galway exceeded your expectations. It was a pleasure to craft an experience that showcased the stunning natural beauty of the area. I'm also glad I could assist with the last-minute changes and logistics. We certainly experienced a bit of a roller coaster, but I'm happy Kathleen was able to join you ultimately. If you ever plan to explore more of... Read more

Dear Patrice,

Thank you so much for your kind words! I'm delighted to hear you enjoyed the itinerary I recommended and that Connemara and Galway exceeded your expectations. It was a pleasure to craft an experience that showcased the stunning natural beauty of the area.

I'm also glad I could assist with the last-minute changes and logistics. We certainly experienced a bit of a roller coaster, but I'm happy Kathleen was able to join you ultimately.

If you ever plan to explore more of Ireland, the UK, France, or need assistance in the future, please don't hesitate to reach out.

Wishing you many more wonderful adventures!

Best regards,
Claire & High Point Holidays team

Fantastic Spain and Portugal trip
Spain | Sep 17 - Sep 28, 2025

H
Hoshi E.
Dallas, TX | Reviewed on Sep 30, 2025
My wife and I recently returned from our trip to Spain and Portugal and we owe a big thank you to Helena Fernandez for a planning a fantastic trip right from the beginning to end. The places we saw were amazing- a blend of history to nature to culture all combining for a memorable expereince. Considering this was our first trip to Europe, we did know what to expect, but Helena took care of that by crafting an itinerary that balanced our curiosity and expectations. The boutique hotels were ... Read more

My wife and I recently returned from our trip to Spain and Portugal and we owe a big thank you to Helena Fernandez for a planning a fantastic trip right from the beginning to end. The places we saw were amazing- a blend of history to nature to culture all combining for a memorable expereince. Considering this was our first trip to Europe, we did know what to expect, but Helena took care of that by crafting an itinerary that balanced our curiosity and expectations. The boutique hotels were charming with very personable staff eager to go out of the way to make sure our stay was comfortable. Oh yeah, not to mention the tour guides who were very knowledgeable, respectful and full of humor to keep us going right thru the end of the day. So, if your travel plans call on Europe, I strogly recommend to go with Helena as your travel agent as she genuinely cares about people looking for a great expereince.

Hotel Reviews
Exe Almada Porto
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Portugal Boutique City Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Croma Málaga
Málaga
Authenticity & Character
Location
Cleanliness & Comfort
Boutique Hotel Luna Granada Centro
Granada
Authenticity & Character
Location
Cleanliness & Comfort
H10 Urquinaona Plaza
Barcelona
Location
Staff
Cleanliness & Comfort
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 15, 2025

Hi Hoshi,

It makes me so happy to know that your first trip to Europe turned into such a wonderful experience. I truly enjoyed helping you and your wife discover Spain and Portugal, and I am delighted that you connected with the people, places, and culture along the way.

Thank you very much for your kind words, and remember kimkim and Espíritu Travel for your next adventures, maybe in Italy or Morocco 😉.

Warm regards,
Helena

Pedro made Portugal come alive!
Portugal | Sep 16 - Sep 28, 2025

Susan
Susan C.
Newark, NJ | Reviewed on Sep 30, 2025
Pedro’ s attention to details and timely communications made for planning the itinerary and the day to day adventures in Portugal a joy! I loved the charm and friendliness of the Heritage Avenida Liberdade hotel in Lisbon and the elegant pampering at the Miragem in Cascais. Our walking tour guide in Lisbon, Margarita , was outstanding ! Our driver for the Sintra day and travels to Porto, Pepe, was absolutely the best. Ricardo, our driver to the Douro Valley and to Cascais was a close... Read more

Pedro’ s attention to details and timely communications made for planning the itinerary and the day to day adventures in Portugal a joy! I loved the charm and friendliness of the Heritage Avenida Liberdade hotel in Lisbon and the elegant pampering at the Miragem in Cascais. Our walking tour guide in Lisbon, Margarita , was outstanding ! Our driver for the Sintra day and travels to Porto, Pepe, was absolutely the best. Ricardo, our driver to the Douro Valley and to Cascais was a close second. They both were incredibly knowledgeable about their country and so personable and fun! The highlights of the 12day trip for me were exploring the charming different villages and neighborhoods by wandering many miles in Lisbon and Porto, the Douro Valley’s incredible beauty and Obidos, Sintra and Cascais for their differences and charm. Exploring San Miguel in the Azores for a few days was also beautiful and the weather fantastic- next time there I might do private drivers as well . Pedro put together an amazing trip and I would highly recommend him- he deserves 5 + stars in my book. All the guides and drivers said they love working with him and I concur!

Hotel Reviews
Octant Ponta Delgada
Ponta Delgada, Portugal

Mirrors every where we’re a bit much

Location
Staff
A bit curt!
Cleanliness & Comfort
Hotel Cascais Miragem
Cascais
Location
I’m
Staff
Cleanliness & Comfort
NH Collection Porto Batalha
Porto
Location
Cleanliness & Comfort
Heritage Avenida Liberdade
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Uncover Ponta Delgada's Charms on a Private Guided Walking Tour
Uncover Ponta Delgada's Charms on a Private Guided Walking Tour
São Miguel Island
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal
Quality of Experience
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Don’t miss this trip

Quality of Experience
L
Guides, Drivers and Staff
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Tour guide Sarah was did not pay attention to our slow pace

Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Crowded but beautiful

Guides, Drivers and Staff
lol
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 01, 2025
Hey Susan,
Thank you so much for your thoughtful and detailed feedback! :)
It was truly a pleasure helping you plan your journey through Portugal and the Azores. I’m delighted to hear that you enjoyed the charm of Lisbon and Porto, the elegance of Cascais, and the natural beauty of the Douro Valley and San Miguel.
Exploring Portugal on foot is such a special way to truly connect with the culture and neighborhoods, and I’m glad those wandering days became some of your highlights. For your next...
Read more

Hey Susan,
Thank you so much for your thoughtful and detailed feedback! :)
It was truly a pleasure helping you plan your journey through Portugal and the Azores. I’m delighted to hear that you enjoyed the charm of Lisbon and Porto, the elegance of Cascais, and the natural beauty of the Douro Valley and San Miguel.
Exploring Portugal on foot is such a special way to truly connect with the culture and neighborhoods, and I’m glad those wandering days became some of your highlights. For your next visit, we can absolutely arrange private drivers in the Azores to give you an even more seamless experience.
Thank you again for your generous recommendation and for trusting me with your travel plans.
Your friend in Portugal - Pedro

Donko- Boat guide- awesomeMiko- bicycle gu...
Croatia | Sep 24 - Sep 29, 2025

C
Chris C.
Newark, NJ | Reviewed on Sep 30, 2025

.
Donko- Boat guide- awesome
Miko- bicycle guide -superior
Djana- Dubrovnik guide- outstanding

Hotels:
Split:Time- very nice. Walkable to Old Town
Hvar: Amfora. Great location. A bit too big for our taste. We prefer a smaller with great location and charm. Less crowds. More local flavor.
Dubrovnik: Hotel Leso (?). We were not pleased with the hotel in general.... VERY Crowded. People sleeping in lounge. Tour buses, staff not pleasant. far from Old Town. The actual room was nice. Overall rating for hotel 4/10.

Overall, Ivan and Sarah of Kimkin were a 10/10. Thank you!

Local specialist: Ivan Cosic

Exceeded my expectations
France | May 18 - May 25, 2025

J
Jennifer B.
Atlanta, GA | Reviewed on Sep 30, 2025

The trip to the Côte d’Azur planned by Sebastian was wonderful. The hotels, excursions and guides were all exceptional and well beyond what I had expected. Highly recommend .

Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Oct 01, 2025

Hi Jennifer, how are you?

Thank you so much for your kind words! 🌞 I’m really glad to hear that you enjoyed your trip to the Côte d’Azur and that the hotels, excursions, and guides exceeded your expectations.

It was a pleasure designing this journey for you, and I truly appreciate your recommendation. Hopefully we’ll get the chance to welcome you back to France for another adventure soon!

All the best,
Sebastian

Fabulous trip to Croatia
Croatia | Sep 13 - Sep 23, 2025

Mary
Mary S.
Ashburn, VA | Reviewed on Sep 30, 2025
Jo in Zagreb was so much fun! Rachel in Korcula was an amazing guide, so fun and friendly! Grgo in Hvar took us to the countryside and to his house for a wine tasting...very special! Ivana in Plitvice was sweet and knowledgeable and went at a pace perfectly suited for us. Ivana in Dubrovnik was also amazing! And I must mention our drivers Duje and Pete! They made the rides enjoyable and memorable. A special thanks to Antonia for her attention to detail and checking in with us every day! A... Read more

Jo in Zagreb was so much fun! Rachel in Korcula was an amazing guide, so fun and friendly! Grgo in Hvar took us to the countryside and to his house for a wine tasting...very special! Ivana in Plitvice was sweet and knowledgeable and went at a pace perfectly suited for us. Ivana in Dubrovnik was also amazing! And I must mention our drivers Duje and Pete! They made the rides enjoyable and memorable. A special thanks to Antonia for her attention to detail and checking in with us every day! A wonderful experience!

Hotel Reviews
Villa Malo More
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zuviteo Residence
Korčula
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Makarun Heritage Rooms
Split
Authenticity & Character
Location
Staff
Cleanliness & Comfort
We kept running out of hot water
MET Zagreb
Zagreb

Great location. Very contemporary. Wonderful breakfast.

Authenticity & Character
Had a cold, modern feel.
Location
In the heart of the city
Staff
Cleanliness & Comfort
Activity Reviews
Guided Walking Tour of Korčula
Guided Walking Tour of Korčula
Korčula
Quality of Experience
Guides, Drivers and Staff
We loved walking around Korcula. Lea seemed a bit distracted as we were right after her previous tour and right before her next tour.
Hvar Day Trip from Split
Hvar Day Trip from Split
Croatia
Quality of Experience
Food
Guides, Drivers and Staff
We thoroughly enjoyed our day with Grgo! We loved seeing the countryside and visiting his house for a wine tasting!
Transport
Private Walking Tour of Split
Private Walking Tour of Split
Croatia
Quality of Experience
Guides, Drivers and Staff
Salvador was nice. I felt like we spent too much time in the palace
Private Walking Tour of Plitvice Lakes National Park
Private Walking Tour of Plitvice Lakes National Park
Croatia

A great trip but VERY crowded.

Quality of Experience
Ivana was awesome
Guides, Drivers and Staff
Duje made the car journey fun!
Transport
Private Walking Tour of Zagreb
Private Walking Tour of Zagreb
Zagreb
Quality of Experience
Guides, Drivers and Staff
Our guide, Jo, made it so fun! Very knowledgeable! And a great personality!
Local specialist: Antonia Šutić Ljuština

Yuqqa & our driver Erwin made our trip to Bal...
Indonesia | Sep 24 - Sep 28, 2025

C
Chase B.
Chicago, IL | Reviewed on Sep 30, 2025
Yuqqa & our driver Erwin made our trip to Bali so special. You will not be disappointed with Yuqqa as your Planner. Read more

Yuqqa & our driver Erwin made our trip to Bali so special.

You will not be disappointed with Yuqqa as your Planner.

Hotel Reviews
Puri Santrian
Denpasar
Arkamara Dijiwa Ubud
Bali
Activity Reviews
Experience Ketcak show
Experience Ketcak show
Indonesia

We liked the Kecak show. The first half was a slow build-up, but it gets really cool in the second half. Definitely a lot of fun.

Explore Nusa Penida Island - Full-Day Trip
Explore Nusa Penida Island - Full-Day Trip
Indonesia

The trip to Nusa Penida Island was enjoyable. I would have liked to have had another day to hit all the spots, but we hit the ones we wanted. If you want to see some of the secondary spots, a second day might be nice.

Vanilla Plantation Trekking at Dukuh Buahan Village
Vanilla Plantation Trekking at Dukuh Buahan Village
Indonesia

The Vanilla Plantation Trekking at Dukuh Buahan Village was great! I think anyone could do the trekking. Just having a little stamina is enough, and it’s a nice experience for any fitness level.

Local specialist: Yuqqa Macdalena
Yuqqa
Yuqqa Macdalena
Local specialist in Bali, Indonesia | Replied on Oct 01, 2025

Dear Chaase,

thank you so much for your kind words! 🌸 It truly makes me happy to hear that your time in Bali was so special and that Erwin and I could be part of creating those memories for you.

It was such a pleasure planning your trip, and I hope Bali will always hold a wonderful place in your heart. ✨

Wishing you many more beautiful journeys ahead and of course, you’re always welcome back to Indonesia! 🌺

Sunny greetings from Bali,
Yuqqa

This was our first trip to Europe and we were...
France | Sep 8 - Sep 23, 2025

L
Lisa K.
Newark, NJ | Reviewed on Sep 30, 2025

This was our first trip to Europe and we were unsure about so many things. We took months to plan our itinerary and dumped our disorganized ideas into Audrey's lap. Unfazed, she helped us to plan out a near perfect vacation in France. And, when we had several transportation and housing issues, Audrey used her time and talent to help things run smoothly again. Because of her going the extra mile for us, we will continue to use kimkim as our travel agent, and if we return to France, we will ask for her again. She was wonderful!

Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Sep 30, 2025

Dear Lisa,

Thank you for your message. It was a real pleasure to organise this trip for you and Tim. Come back!!
I am sorry you had to leave earlier, and I hope you are doing fine.

I wish you all the best.
Audrey

Elena was a pleasure to work with.
Greece | Sep 14 - Sep 21, 2025

Richard
Richard L.
Newark, NJ | Reviewed on Sep 30, 2025
Elena was a pleasure to work with. She listened to our requests and worked them into our itinerary seamlessly. She was on top of everything. Couldn't be happiery with this experience. Highly recommend KimKim. Read more

Elena was a pleasure to work with. She listened to our requests and worked them into our itinerary seamlessly. She was on top of everything. Couldn't be happiery with this experience. Highly recommend KimKim.

Hotel Reviews
Heliotopos Hotel
Santorini

The staff bent over backwards to be of service. Top notch.

Authenticity & Character
Location
The views from our room were simply breath taking. And the sunsets were magical.
Staff
Cleanliness & Comfort
The rooms were very clean. But a little tired. The rooms were spacious but could use some modernization. But all that said... I would go back.
Antony Suites
Naxos

Loved the location. So close to everything. Our rooms were clean and spacious. Their customer service was top notch. I would go back in a heart beat.

Authenticity & Character
It is a small hotel so the staff care and you can see and feel that.
Location
Close to the beach, food and shopping.
Staff
Cleanliness & Comfort
NLH Monastiraki
Athens

Loved the location. Our room was neat, clean and spacious. The common space was always clean. Couldn't have been happier with the choice. I would go back again!

Authenticity & Character
All the staff were extremely friendly
Location
Staff
Cleanliness & Comfort
Activity Reviews
Santorini Greek Food and Wine Tasting
Santorini Greek Food and Wine Tasting
Greece

Awesome experience. The tour was well organized and the team was awesome. Couldn't have been happier.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santorini Wanderlust
Santorini Wanderlust
Santorini

This was another great tour. Experienced the culture and the food. Knowledgeable guide and a tonne of fun.

Quality of Experience
Wasn't sure what to expect but we had an amazing day. Learned lots about the islands culture and especially wine!
Guides, Drivers and Staff
Transport
Nature's Path
Nature's Path
Naxos

The best way to understand people is to immerse yourself in their culture... Walk in their shoes. And this tour was the perfect opportunity.

Quality of Experience
Our guide was knowledgeable and fun.
Guides, Drivers and Staff
Transport
Acropolis & Flavors Combo Tour
Acropolis & Flavors Combo Tour
Athens

Best activity we did in Athens. Informative and fun. I couldn't imagine not using a guide for this experience. Totally awesome!

Quality of Experience
First time I used thos service and was blown away!
Food
Guides, Drivers and Staff
I loved that every detail was planned and executed to perfection
Transport
Friendly and on time!
Local specialist: Elena Kyrimi
Elena
Elena Kyrimi
Local specialist in Athens | Replied on Oct 07, 2025

Hi Richard!

We are truly excited to see that you had a fantastic trip to Greece! It was my pleasure to plan this trip for you and I am happy to see that you enjoyed it to the fullest!

I hope to have the chance to plan your trip again in the future!

All the best,
Elena

KimKim is stellar
England | Sep 20 - Sep 29, 2025

D
Debra M.
Atlanta, GA | Reviewed on Sep 30, 2025
Kateryna was a pro. All of her arrangements went perfectly. A big favorite was the Manor House in the Cotswolds. The tour guides in London and Edinburgh were A+. Every detail was carefully planned, and we had smooth transitions for 4 separate destinations. We will definitely use KimKim in the future. It provides the ability to travel without being a part of a big group tour, and pick the type of experiences we enjoy. Read more

Kateryna was a pro. All of her arrangements went perfectly. A big favorite was the Manor House in the Cotswolds. The tour guides in London and Edinburgh were A+. Every detail was carefully planned, and we had smooth transitions for 4 separate destinations. We will definitely use KimKim in the future. It provides the ability to travel without being a part of a big group tour, and pick the type of experiences we enjoy.

Hotel Reviews
The Tower Hotel
London
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sanctuary House Hotel
London
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Virgin Hotels Edinburgh
Edinburgh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
N°11 Boutique Restaurant and Rooms Hotel
Edinburgh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rocpool Reserve Hotel
Inverness

My favorite of the journey for the staff, food and room amenities.

Authenticity & Character
Location
Staff
This staff works hard and all are lovely people.
Cleanliness & Comfort
The Manor House
Castle Combe

Couldn't be a more beautiful setting.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Glen Affric, Culloden, and Clava Cairns Tour
Explore Glen Affric, Culloden, and Clava Cairns Tour
Inverness

Delightful guide, Camille. We loved this nature experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Inverness Walking Tour
Private Inverness Walking Tour
England

Great, smart guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Shakespeare's Stratford and Cotswolds Private Tour
Shakespeare's Stratford and Cotswolds Private Tour
England

Loved the singing driver, Chris!

Quality of Experience
Guides, Drivers and Staff
Transport
Thames Cruise with Dinner
Thames Cruise with Dinner
London

This was not our thing. Food was very good but we should have realized before we went that this was too touristy for us. Not your fault.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Royal London Tour: Changing of the Guard and More
The Royal London Tour: Changing of the Guard and More
London
Quality of Experience
Guides, Drivers and Staff
Transport
Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London

Our tour was not obvious to catch and general tours were over-crowded. We were very lucky and joined a tour put on by The Tour Guy after not being able to use our tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover London in a Private Black Cab
Discover London in a Private Black Cab
London
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 12, 2025
Dear Debra, What a treat it was to read your message — it truly brought a smile to my face 😁 Thank you for sharing your kind words and for letting me be a part of your adventure. I’m so happy everything went smoothly and that you enjoyed the beautiful mix of places and experiences. It sounds like you embraced every moment - from the storybook charm of the Manor House in Castle Combe to the warmth of the Rocpool Reserve team and the fun, engaging guides in London and Edinburgh. I’m also... Read more

Dear Debra,

What a treat it was to read your message — it truly brought a smile to my face 😁

Thank you for sharing your kind words and for letting me be a part of your adventure. I’m so happy everything went smoothly and that you enjoyed the beautiful mix of places and experiences. It sounds like you embraced every moment - from the storybook charm of the Manor House in Castle Combe to the warmth of the Rocpool Reserve team and the fun, engaging guides in London and Edinburgh.

I’m also delighted that the private-style travel worked so well for you, the perfect balance of freedom and comfort. And yes, I completely get your thoughts on the Thames Cruise - it’s all part of the adventure, isn’t it? Sometimes those little discoveries become the memories that make us laugh later.

It was such a joy planning this trip for you!

With much warmth,
Kate

Overall, we had an amazing trip! Here are som...
Iceland | Sep 18 - Sep 21, 2025

Kelly
Kelly E.
Ashburn, VA | Reviewed on Sep 30, 2025
Overall, we had an amazing trip! Here are some highlights for Kim Kim…
Gummi was great to work with, Thor was absolutely fantastic and knowledgeable. The walking tour with Bonnie was a 10 out of 10 Bonnie is way underrated! The rental bus was perfect size and comfortable.
The Lava tunnel was just ok- cool but we found it a little boring and expected more of a challenge. The glacier ice cave was also very cool to see but also a little under whelming. The road in to the ice cave was a very... Read more

Overall, we had an amazing trip! Here are some highlights for Kim Kim…
Gummi was great to work with, Thor was absolutely fantastic and knowledgeable. The walking tour with Bonnie was a 10 out of 10 Bonnie is way underrated! The rental bus was perfect size and comfortable.

The Lava tunnel was just ok- cool but we found it a little boring and expected more of a challenge. The glacier ice cave was also very cool to see but also a little under whelming. The road in to the ice cave was a very long drive, once parked we expected to walk more once we arrived.
My advise would be to ask about your groups physicality level and understand how much walking/ hiking you group would like to achieve per stop. Iceland is stunning and so beautiful but requires significant drive time from thing to thing.. more than we expected (with not enough steps inbetween). We were cracking up that everything takes at least a hour to drive too. BUT because we spent less time on foot we were able to see some many beautiful spots so maybe I’m wrong, but we could have walked more.

Sky lagoon and blue lagoon were fantastic. Sky was our favorite. Fontana was just ok it was under construction during our visit. The wine bar tomato restaurant is something I’ll dream about!! The food and drinks were unreal and delicious. We were soooo happy to be in the wine bar area as a group not the actual greenhouse restaurant.

Lastly our weather was perfect. We were soooo happy & lucky. We made so many memories, thank you for keeping our group together as one unit! We all live in different locations & multiple cars would have been a huge challenge. All reservations went smoothly and we were grateful to have Thor translate for us. I will definitely use and recommend kimkim in the future for group travel! Well done

Activity Reviews
Glacier Ice Cave Experience as part of a Multi Day Private Tour
Glacier Ice Cave Experience as part of a Multi Day Private Tour
Iceland

Poor advertised. Instagram photos may have created false expectations. Also, it was unclear that it was an hour ride in. In an hour ride out. The ice cave itself took us five minutes through and out of since it was so incredibly short. It’s incredibly cool and beautiful, but we expected more and wanted more once we got out of the van.

Quality of Experience
Guides, Drivers and Staff
Poop
Transport
Lava Tunnel Activity
Lava Tunnel Activity
Iceland

We were expecting to walk more. It was a quick walk in and out. Interesting but felt like a tourist

Quality of Experience
Mo
Guides, Drivers and Staff
Transport
Icelandic Food Walk
Icelandic Food Walk
Reykjavík

Bonnie was amazing!!! Completely underrated!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Oct 04, 2025
Thank you for the kind review review Kelly
I am very happy to learn that tour trip with Þórir was such a great success!
I understand what you mean about the ice cave a d I do think you're right that professional photos on Instagram can set unrealistic expectations. The very nature of the ice also means that the caves are constantly changing, so they never look exactly like they did in photos that might be weeks, months or years old. The food walk Neve fails. Good food= happy people 🤤 I... Read more

Thank you for the kind review review Kelly
I am very happy to learn that tour trip with Þórir was such a great success!

I understand what you mean about the ice cave a d I do think you're right that professional photos on Instagram can set unrealistic expectations. The very nature of the ice also means that the caves are constantly changing, so they never look exactly like they did in photos that might be weeks, months or years old.

The food walk Neve fails. Good food= happy people 🤤

I do hope we'll see you in Iceland soon again. There's still a lot of different things to explore and experience here 😎

All the best
Gummi

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.