Kimkim Trip Reviews

Alex went above and beyond every step of the way! His local guides were also fantastic!! They were knowledgeable, flexible and great with kids (we were travelling with a 7 and 10 year old). Giannina came with us to Antigua and Lago Atitlan and she was so fantastic. She understood we needed extra breaks on long drives with the kids, she made sure the local guides tailored their cultural tours to the kids and was patient, reliable and fun. We all loved the ziplining, hiking the volcano, and spending. Christmas in Antigua. What a beautiful place!!

Hotel Reviews

Casona De La Isla

Flores

We were only here one night. Hotel was clean and breakfast was great. There was no safe in the room. That would have been nice to have.

Authenticity & Character

Hotel was busy and crowded- long lines to check in and long wait for breakfast. Likely because of Christmas season.

Location

Central. Close to lots of restaurants.

Staff

Cleanliness & Comfort

No

Porta Hotel Antigua

Antigua Guatemala

This was my favourite hotel of the three. Staff was welcoming and front desk staff all spoke English. Staff were very friendly and accommodating. Grounds were beautiful and the kids loved the playground and the parrots. The breakfast was also excellent. We had one bad experience in the restaurant on the first night we arrived. A large tour group came in (from old town tours), and they got served right away and we got forgotten for about an hour and a half. I think the guide was quite aggressive with the staff as we just got forgotten. Otherwise the service was great and it was a very positive experience.

Authenticity & Character

Beautiful old building, amazing Christmas decorations, outdoor restaurant

Location

Very central and beautiful location

Staff

Cleanliness & Comfort

We did see two cockroaches in the bathroom

Hotel Porta del Lago

Panajachel

This hotel was great. It was quite cool and rainy when we were there and we were not feeling great, so we did not get to enjoy this hotel as much as the others.

Authenticity & Character

Location

Very close to the water and all the action

Staff

Cleanliness & Comfort

very clean

Hotel Barcelo

Guatemala City

This was like being in a large hotel in any large international city. It was clean and amenities were great. We waited about an hour to check in. Breakfast was good, but we ended up having to pay for the kids as for some reason they were not included. They were not originally on the reservation either which delayed check in a bit.

Authenticity & Character

Really nicely decorated for christmas

Location

Very central

Staff

Cleanliness & Comfort

Best Western Bitlmore Plaza

Belize City

Service was poor and they are building a conference centre beside the hotel and there was rock blasting happening all day. It was tough to enjoy your room or the pool. Hotel was busy and when we arrived (along with about 20 United airline pilots and flight attendants) rooms were not ready and they sent us to two different rooms that had not been cleaned ( this was around 4pm). We waited about 90 minutes to get into a room, which turned out to be last room right beside the construction. It was fine for sleeping. There was a strong musty/ mouldy smell as well. We were glad we were only there one night.

Authenticity & Character

Looked like any other best western

Location

Nothing really around it. Nice that it was close to the airport

Staff

The staff were doing their best to manage a tough situation

Cleanliness & Comfort

Activity Reviews

Explore Tikal National Park

Guatemala

Tikal itself was amazing!! Guide was good, but did not seem to have a good sense of when we were losing the kids attention. He was speaking to Paul and I which was interesting for us/ but he lost the kids and then they would start to complain. The kids did love the ruins and the birds we saw, but I don’t think they took in much of the history part. The day was too long for the kids, because we went from Flores to Tikal, back to Flores, flew to Guatemala City and then drove to Antigua. With the traffic, that was about 10 hours of travelling, plus Tikal! There was also no time built in for lunch. We ended us having a donut at the airport in Flores for lunch, which meant that the kids were cranky and not feeling great on the long drive from Guatemala City to Antigua (with traffic about 2.5 hours). They were so tired when we arrived they did not want to eat dinner, and when we got to the restaurant at the hotel we had a very long wait. With kids that age I think it would have been better to maybe stay right in Tikal, or to stay two nights in Flores so that it would not have been as rushed.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Hike to Pacaya Volcano

Guatemala

This was a great trip! It was a tough hike for the kids, but they made it! And Giannina was very patient with us. The best part was going out onto the lava field at the top and roasting marshmallows. It would have been great to now how long the drive was going to be to and from the volcano!

Quality of Experience

Guides were fantastic and experience was very unique!

Food

Giannina made us lunch, but kids would not eat the sandwiches because there was tomato, mayonnaise and lettuce on the sandwiches. Would have been great if she asked us what the kids would eat:)

Guides, Drivers and Staff

Antigua Walking Tour

Guatemala

Dart was engaging and interesting! Loved the old churches and the ruins. She understood the kids attention span and made sure to have a well timed ice cream break. This tour was cut short in order to bump up the time of ziplining. We did this so the kids could have a few hours of just hanging out by the pool and text before dinner. We were trying to stay up to midnight on Christmas Eve to see the fireworks!

Quality of Experience

No

Guides, Drivers and Staff

Zipline Tour at Santo Domingo del Cerro

Antigua

The whole family loved this!

Quality of Experience

Staff were really great with kids- really made experience great for everyone

Guides, Drivers and Staff

Transport

Scenic Drive to Lake Atitlán

Guatemala

We did this on Christmas Day and there was no traffic! Drive was great. It would have been good if there a place to stop for the kids to run around a bit on the way.

Quality of Experience

Guides, Drivers and Staff

Transport

Boat Tour of Lake Atitlán Villages

Guatemala

We all loved this trip. We went to Santiago and San Juan. Paul was not feeling well this day. Kids really loved stopping to see the bees at the honey exhibit and learning how chocolate is made. I really loved wandering around the market in Santiago. It would have been great if we could have had lunch at the hotel before leaving. I got sick from eating lunch at one of the little restaurants in Santiago.

Quality of Experience

Guides, Drivers and Staff

Transport

Thank you for planning an amazing trip for us. Every detail was well thought off and all our guides were fantastic. Special thanks to Andrez
in Bogota, he went above and beyond with showing us bogota and the surroundings.

Our trip to Costa Rica was perfectly planned, around what we initially wanted to do. Every tour operator was waiting for us to go, and we never had to lift a finger or think of what to do next, no hiccups or problems, just pure efficiency. Thank you to Serendipity who were the local agents , especially to Wilman who was great in communication over WhatsApp and kept checking in every few days or whenever we’d check into a new place.

Everything was great - thank you!

This was a dream-come-true. Very impressed with the talented, well-informed guides(Mrs. Walaa Farah, Mohab Ahmed, Mohammed) who accompanied us every day and brought history to life. The Nile river cruise was very, very relaxing. Thank you Kimkim.

Hotel Reviews

Royal Great Pyramid INN

Giza

Loved the warmth of every receptionist and associates. Breakfast was great with a lot of variety.

Authenticity & Character

Location

Wish the hotel was closer to some shopping.

Staff

Cleanliness & Comfort

Royal elite Nile cruise

Aswan

Loved the associated who decorated our room with charming towel characters every day. Food was great.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Trip to Pyramids, Memphis, and Sakkara with riding a camel

Egypt

Quality of Experience

Our guide, Mrs. Wallah Farah was excellent.

Food

Guides, Drivers and Staff

Transport

Check-in on Board/Visit East bank

Luxor

Quality of Experience

Food

Guides, Drivers and Staff

guide was excellent. Impressed that any guide at different places were aware of our whole plan and was able to assist even remotely.

Transport

Day Tour to El Fayoum

Egypt

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tour to National Museum, Moez St. and Khan El-Khalili

Cairo

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Luxor West Bank

Luxor

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Edfu, and Kom OmboTemples

Aswan

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tour to Alexandria

Egypt

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Abu Simbel Temple

Aswan

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tour to High Dam, Philae Temple, and Obelisk / Check out

Aswan

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tour to Egyptian Museum, Citadel, and Coptic Cairo

Cairo

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had the most memorable family trip to Tokyo, Kyoto, and Nara. Leny listened to everything we wanted and seamless curated the best guides, travel accommodation and suggestions for shooing, restaurants, cultural experiences and excursions. Would definitely use Kim Kim again.

A whirlwind five day trip to Turkey made possible by the organisational efforts of Berat and company. All activities and transfers went smoothly and the accomodation was of a high standard. The highlight was the Hot AirBalloons over Cappadocia, a magical experience and a definite bucket list tick. Shout out to our guides, Hatice in Cappadocia and Volkan in Istanbul, for the depth of their knowledge and patience in guiding us through the wonderful sights. We really wish we had more days to explore this beautiful country and are grateful for an introduction, hopefully we can see more in the future. Tesekkur 🙏

Lena and Q were our 2 Guides. Lena in Bangkok and Q in Chiang Mai. Both spoke excellent English and were very knowledgeable of the Temples and history of Thailand.

Hotel Reviews

Century Park Hotel

Makkasan, Ratchathewi, Bangkok

Nice hotel, good quality of finishes. The gym was a little small and the pool was mostly in the shade in December but the people were nice and helpful with anything we needed. The included breakfast had plenty of options and the food was excellent.

Authenticity & Character

The hotel was finished with nice stone finishes and custom woodwork throughout.

Location

Reasonably close to the temples we went to see which was helpful due to the Bangkok traffic.

Staff

The staff spoke fluent English and were always very helpful whenever we had a problem to solve.

Cleanliness & Comfort

The hotel was very clean and kept up, the beds and towels were always clean and replaced when we returned.

Bodhi Serene Chiang Mai Hotel (SHA Extra Plus)

Chiang Mai

The hotel is hidden behind an unassuming large wall with a door at the entrance but once you enter there were wood finishes, a large, raised courtyard with water features on the ground level and ponds surround the platform. The pool was nice but shallow and the bar/restaurant were next to the pool. The staff was always very helpful.

Authenticity & Character

The rooms were oversized with a king bed and a very large couch, chair and table. The bathroom had an oversized tub and the shower was large enough for 3 people.

Location

The location is near the airport and was within walking distance to the Saturday Night Market and the Sunday Market which were both fun to shop and walk around. Temples were close and easily accessible but the Elephant sanctuaries were around an hour and a half away.

Staff

The staff was very helpful when asked for walking directions, restaurants or different food choices.

Cleanliness & Comfort

Our room was always clean, the beds were comfortable and when we returned at the end of the day the bed was made, and the towels were replaced.

Novotel Phuket Kamala Beach

Phuket

This hotel is right on the sand/ocean. Our room had unobstructed ocean/beach views with surrounding bay views. There is a rooftop deck with a bar, happy hour food, a pool table and some games. The restaurant breakfast was excellent with many choices of food with everything I tried being very tasty.

Authenticity & Character

The hotel was built with quality materials and was kept up nicely. The pool is shoulder deep at its deepest and has a kid wading pool area and stone finishes.

Location

For the Kamala Beach area this hotel, in my opinion, is located as perfect as it gets. The hotel is located at the North end of the beach with no other hotels to one side. The hotel is located right on the sand with swimming in the waste to shoulder deep water directly out front. The sand is fine without larger rocks (further down the beach there were some larger more coarse sand areas. The hotel is walking distance to the Kamala Beach town or an easy taxi ride into town. Many of the rooms are not on the water and do not have ocean views and are built further back from the beach but within an easy walk.

Staff

Had a little problem when we first arrived with our second room (our adult kids shared a room) and hoped it would be closer to our room. The receptionist was not very helpful but as it turns out there were no other rooms near us available.

Cleanliness & Comfort

The room was always clean, and the bed made when we returned. Towels were always replaced by the time we returned from our travels.

Activity Review

Phi Phi island, Bamboo Island, Pi Leh lagoon & Maya bay by speedboat

Phuket

This was a little too touristy with the first stop at an island that you have to pay to use a chair and the bathroom. The snorkeling was only a small portion of the tour, should have been longer. Everywhere we went there were hundreds of tourists and boats, this was a very commercialized tour.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hi! Unfortunately It was so disappointing in many ways.
Lack of communication!
The overall experience did not justify the high price we paid for the higher package that we paid more compared to the regular level.
Every day seemed to bring new surprises—none of them pleasant.

-Mistakes on name of a hotel in our finalized itinerary, we went there and we didn’t have hotel reservation. Then we found out we were booked at a very simple and small hotel that our rooms were full of flies and small cockroaches. This wasnt even normal! Luxury???
My son scared and didn’t sleep at his room.

-For transportation
We were provided with an old Toyota for transportation, despite booking a higher-priced package that promised more premium services. The car did not match the level of comfort or quality we expected.

-One of the biggest disappointments was the “African food cooking class” we had requested. Instead of a proper class, we were taken to an introduction to Islam, which consisted of a prerecorded video and a presentation about the life of a Muslim from birth to death. While educational, this was not what we had asked for.After this, we were taken to a dirty, cramped room with around 27-28 people. The sink was filthy, and the hygiene standards were unacceptable. The instructor announced we would be learning to cook chicken masala—an Indian dish—not an African one. Having taken many cooking classes during my travels, I expected to learn a traditional local dish from a knowledgeable local cook, in a clean and organized setting. We couldn’t bring ourselves to stay due to the poor conditions, and other groups left as well. This was a highly disappointing and unhygienic experience.

I request a refund from Kim Kim for:

• The cooking class, which was not what we were promised.
• The difference in cost between the standard package and the 2nd level package we paid for, as the trip did not meet luxury standards in any way.

I cannot recommend Kim Kim to friends or family based on this experience. I hope the company takes steps to address these issues and improve their services.

Regards
Fargol Givehki
.

Our driver Abdel was incredible! Perfect English, and an incredibly safe driver, we enjoyed our time with him!

Highlights:
Casablanca Mosque - Hassan II
Rabat - Wish we had a full day here to explore
Chefchaouen- The blue city was gorgeous, wish we had more than 24 hours here to explore. We stayed at the Lina Ryad and Spa; the inside pool was incredible! Such a gorgeous place to stay. Be sure to call ahead if you are interested in receiving a spa treatment.
Fez - Riad Farouzi Fez was the most beautiful riad and telework I have ever seen! We especially loved Badar who works at the hotel! KimKim should hire him ASAP! Our tour guide Sayed was so knowledgeable and relatable, the tour would’ve been overwhelming without him.
Merida Sahara - AMAZING! We rode camels into the camp and took a 4x4 on the way out. Such a gorgeous Riad that looked like an anthroplogie catalog - Riad Madu Premium Camp is highly recommended! Again, wish we stayed another day.
Valley of the Roses (Boumalne Dades) - Relaxing and enjoyed time meeting with the locals. An authentic experience. Michelle and Hussein’s Kazbah Tiziri is so beautiful, I want to come back in the summer or spring to use the pool and eat and read in the garden. My family and I learned so much from Michelle, she is an incredible woman, host, and cook!
Marrakech- The most modern feel of all the cities. Our tour guide Amnay was amazing, and a local musician! He showed us exactly what we were interested in, and was so helpful and patient while we shopped. He is a great asset to kimkim! Riad Diamond of Marrakech was gorgeous. As beautiful tile work as Fes and Chefchaouen, and the perfect location to walk to the sites, restaurants, and bars of Marrakech.

My family and I loved our tailored trip to Morocco. We will pursue future trips utilizing this site!

There were a few hiccups (not KimKim's fault), and it was great that KimKim was so responsive and able to help us with rebooking/refunds where required

Activity Review

Northern Lights Hunt by Minibus with Photographer & Campfire Dinner

Tromsø

We got a perfectly clear night, and a bright aurora! Mickey was great!

Quality of Experience

Food

It was a very good backpacking meal, but still a backpacking meal. Personally I thought it was great but I can see some people not enjoying it

Guides, Drivers and Staff

Enthusiasm!

Transport

Comfortable

For our first time visiting a country in South America, we decided to get advice and the service from Kimkim and Michael at Chaska Tours. We were impressed by the level of attention and knowledge provided. We particularly enjoyed visiting Medellin, Guatape as well as La Piedra del Peñol with Antonio. Thank you for your support. We will for sure recommend your service to our friends and family in the future.

Fabulous trip through Morocco with Hamza as our main guide and driver and specialist guides at the various cities. The communication from Kimkim was excellent through the booking process and right up to arrival in Morocco where we were met by Hamza.
Special call out to Mohamed in Chefchouen and Miriam in Fez for excellent local guiding.

A Memorable Winter Getaway to Greece: A Vegetarian Family's Delight

Our family of four recently embarked on an unforgettable 10-day winter vacation to Greece, and we couldn’t be happier with the experience. As vegetarians, we were thrilled with the diverse and delicious food options throughout our trip.

Traveling During Winter:
Visiting Greece in the off-season was a fantastic choice. While the weather was chilly with occasional rain, the festive atmosphere of Christmas made up for it. The lack of tourist crowds allowed us to explore iconic sites and picturesque towns at a relaxed pace. Some shops were closed, but this added to the charm of discovering hidden local gems.

Hotel Highlights:

Bohemian Suites, Athens: This boutique hotel was brimming with historical charm. Its central location made it easy to access local sights and restaurants, and the personalized service was exceptional.

Daydream Suites, Santorini: The name says it all! Luxurious and boasting a view that will forever be etched in our minds, this was a true highlight of the trip.

Dom Boutique, Heraklion: A comfortable stay with great accessibility to the city square. It struck a perfect balance between convenience and charm.

Casa Delfino, Chania: A luxurious hotel steeped in history and located right in the heart of the old town. The ambiance was unmatched, and the service impeccable.

All hotels served delightful breakfasts, tailored to our vegetarian preferences, setting the tone for each day.

Tours and Activities:
The guided tours were well-organized and insightful.

In Athens, the mythology tour was interesting but didn’t include the museum visit, something we realized later. Private museum tours are a must for a richer experience.

The private tour of Delphi was a standout, and having a knowledgeable guide elevated the visit significantly.

Our journey from Heraklion to Chania with Joanna was extraordinary. She is a treasure trove of historical knowledge and made the drive enjoyable with fascinating stories and insights. Crete’s hospitality, especially from its locals, left a lasting impression on us.

Travel Planning:
Angela from Kimkim deserves special mention for her meticulous planning. Every detail of our itinerary was thoughtfully crafted, including historical and cultural tours, transit arrangements, restaurant reservations, and free time for leisure. Her precision ensured our trip ran seamlessly, earning her our highest recommendation.

Overall Experience:
Greece in winter exceeded our expectations. The combination of festive vibes, historical wonders, luxurious accommodations, exceptional local cuisine, and heartfelt hospitality made this trip one for the books. Our overall rating: 4.7/5.0. Highly recommended for anyone looking to explore Greece off-season!

We had an amazing trip to Chile (Santiago , Atacama and Patagonia area) this December. Fransisco had organized our trip very well. He was very good in communicating with us right from the start and keeping us informed about our trip including a detailed packing list. Our local specialist Angel was super nice and very helpful. Same with Jose who was our local specialist at Puerto Natales.
The trips was very well organized and timed. We had an amazing trip. I would definitely travel with them again. Thank you very much!!
I would also like to mention that I do like the KimKim platform for communication and information about the trip.
Thank you again!

Hotel Reviews

Hotel La Casa de Don Tomás

San Pedro de Atacama

Authenticity & Character

Very aesthetic local decor.

Location

Walking distance to all great restaurants and shopping on the Main Street.

Staff

Super polite and friendly

Cleanliness & Comfort

45 by Director

Santiago

Very friendly and helpful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Alma Sur

Punta Arenas

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hostal Los Pinos

Puerto Natales

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Panoramic Santiago City Tour

Santiago

Great guide Ignacio and his driver. Had a great tour.

Tour to Cajón del Maipo: Excursion to Embalse El Yeso from Santiago

Chile

The guide was not helpful at all. He told us he will pick us up 6:10am and he will wait 15 mins as per his company policy, that should be 6:25am. He arrived 10 mins early and left early. We came down 6:20am and he left with out us and refused to come back. He left at 6:18am!!

Quality of Experience

I

Guides, Drivers and Staff

Transport

Afternoon Visit to "Valle de La luna "

Chile

One of the best tours. The guide was very enthusiastic and had lots of information. Played Star Wars music as we entered the park 😂 snacks and piano sour at the end of the tour was amazing too.

Quality of Experience

Guides, Drivers and Staff

Super nice

Transport

Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Great guide.

Transport

FD Tatio Geysers and Machuca

San Pedro de Atacama

Amazing experience to the geysers and the natural wildlife in the area.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Magdalena Island - Penguin Encounter Half Day Tour

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Mar was able to tailor make a vacation experience for us. While weather did impact some of the planned activities and transportation, Rufo and the team were so helpful in contacting missed tours and hotels. They were all an absolute pleasure to work with. Highly recommend the dog sledding tour in Tromso, as it was the highlight of our trip. Mar had made the recommendation to take the cable car up to view fireworks for New Year’s Eve and it was magical with the added bonus of the northern lights.

Hotel Reviews

Karl Johan Hotel

Oslo

We loved our stay here. It was clean with comfortable beds. The location was great for exploring the city and the Christmas markets. The breakfast was delicious- one of favorites out of our trip. Will definitely stay again!!

Authenticity & Character

Loved the little touches and charm

Location

Staff

Super friendly and had great recommendations. They are happy to assist with explaining public transport.

Cleanliness & Comfort

The beds are super comfortable

Thon hotel Nidaros

Trondheim

It was good for a night. Location was nice. The breakfast was good

Authenticity & Character

Bohemian chic

Location

Staff

Cleanliness & Comfort

Clarion Collection Hotel Aurora

Tromsø

The room was nice and big. It could use some updates. The bathroom was a little grungy with stains on the tile and smelled like a gas station bathroom.

Authenticity & Character

Location

It was easy to get around the city

Staff

The front desk staff was friendly. The dining staff was great.

Cleanliness & Comfort

Radisson Blu Airport Hotel, Oslo Gardemoen

Gardemoen

Great location especially for a morning flight out of Oslo. Don’t miss the breakfast. Lots of options and was super yummy.

Authenticity & Character

Beautiful.

Location

Easy to get to. Easy to access the airport

Staff

Super friendly staff

Cleanliness & Comfort

Clean rooms with comfortable beds

Activity Reviews

Oslofjord Dinner Cruise

Oslo

The food was excellent. The cruise was fun and beautiful.

Quality of Experience

Food

The holiday menu was beautifully done

Guides, Drivers and Staff

Transport

Ice Gallery Experience

Tromsø

It was smaller than expected but it was amazing to see the different ice sculptures. The drinks were delicious. Great way to spend a short time.

Quality of Experience

Guides, Drivers and Staff

Reindeer Feeding & Northern Lights Experience

Tromsø

Loved the guides and the camp was beautiful. They were able to answer questions and were very knowledgeable, we learned a lot! Loved feeding and being up close to the reindeer.

Quality of Experience

Food

It was a simple but delicious meal.

Guides, Drivers and Staff

Transport

Husky Sledding Excursion

Tromsø

This was so much fun and the staff gave so much information about the dogs. They take such care and the dogs are so well taken care of. The area is stunning with great views along the way.

Quality of Experience

Scarlet and Tom were friendly, knowledgeable and helpful. It was fun!

Food

Guides, Drivers and Staff

The whole crew is wonderful! Juan was the guide for our sled and explained how it worked. He knew all the dogs and answered every question. My husband and older daughter completed the self drive and had excellent instructions.

Transport

Fjellheisen Cable Car Experience

Tromsø

Great views! The northern lights were beautiful and we could see fireworks all over the city for New Year’s Eve. It was crowded.

Quality of Experience

Guides, Drivers and Staff

Transport

Amazing trip to such a gorgeous country. I cannot say enough about how wonderful our entire trip was. We traveled with a 5 year old, 10 year old and 14 year old. Frpm the moment our flight arrived into Brazil, we were greated at the airport with friendly staff who made us feel safe and comfortable. We traveled to Rio de Janeiro, Foz, Manaus and the Amazon Rainforest. Sara was amazing at customizing an once in a lifetime vacation for my family that allowed us to see the most amazing sites of Brazil from Christ the Redeemer to the Iguazu Falls and topped off by a unique stay at a 5 star ecolodge lodge in the Amazon Rainforest. I greatly appreciate how Sara was able to customize our travel requests so that we were able to accomplish all the activites that our hearts desired. She worked hard to coordinate and customize our hotel requests and made sure our travel was as seamless as possible. Our tour guides spoke English and were very patient with our whole family . Jess was such a sweet, caring and flexible tour guide. My children greatly enjoyed her througout the tour and we loved listening to her own music. In the Amazon, Nelson was such an amazing guide, he made sure we all were able to see and experience the wonders of the beautiful Amazon rainforest from hiking and learning about the wonders of the forest to piranha fishing and to caimen spotting and petting. I cannot say enough amazing things about how much we appreiate your travel team. We had a large gap in the ages of our children and a ton of dietary restrictions (Celiac (gluten free), Tree Nut allergy, a vegetarian and two meat-eaters) and our trip from the start to the end was perfect. My daughter even found two fully Gluten Free restaurants in Brazil that are her new favorites.

Thank you Kim Kim travel for such an amazing adventure....till next time

It is hard to put this amazing trio into words ! It is always a bit worrying planning a trip to a new destination , not knowing different locations , “ things to do” and of course the logistics of making this all happen. KimKim planned a perfect trip for our family of 12 ranging in ages from 15-82! Our days were filled with adventures including hiking , kayaking , zip lining, hanging bridges , exploring nature and wildlife, enjoying sunsets and the warm ocean. Everything was planned so perfectly. Serendipity guides and drivers were FANTASTIC ! They were always prompt , waited patiently for us as we often took longer on our daily adventures , never rushed us , went above and beyond in retrieving an item left behind at a hotel and driving it to us 3 hours away !!!! Their guides were knowledgeable, humorous and patient. One driver spotted 4 different sloths along our drive and pulled over every time for us to take pictures ! Kim Kim and Serendipity was so responsive to any of our needs. Their drivers even drove us to the grocery store so we could buy an anniversary cake , then to a restaurant that was recommended and spoke with the staff to arrange to have the cake brought out at the end of the meal as a big surprise. We made so many memories on this trip and to have 12 people happy over 10 days and EVERYTHING run so smoothly was priceless !!! Thank you !!!

Hotel Review

Arenal Paraíso Resort, Spa & Hot Springs

La Fortuna

The all you can eat breakfast was incredible!!! We loved the warm spring hot tubs !!

Location

Activity Reviews

Sky Tram, Ziplines & Sky Walk Adventure

Arenal/La Fortuna

The bad news is I can never go zip lining anywhere else because I just experienced the BEST and MOST AMAZING ZIPLING ever !!! Anyone who is going to Cosya Rico has to zip line here ! There were 11 in our group and I loved how we were able to stay together and watch everyone in our group take off and land. The staff was incredible , they handled all the equipment, all you had to do was enjoy the ride !!!!!

Quality of Experience

Guides, Drivers and Staff

Fun and humorous ! Good looking too

Transport

Manuel Antonio National Park Guided Nature Hike

Manuel Antonio

This guided tour eas like going on a tree sure hunt without having to hunt ! The guides found / spotted all these amazing animals and insects big and small and we viewed them through their telescopes ! They even took pictures with our phone through their lens of the telescope so we have amazing pictures ! The guides found was so enthusiastic when animals were spotted and that enthusiasm transmitted right to us.

Quality of Experience

O

Guides, Drivers and Staff

Transport

Ocean Kayaking & Snorkeling Adventure

Manuel Antonio

This was one of the highlights of our trip. We paddled a double kayak across the ocean ( it was a long way :) and then snorkeled or relaxed on the beach before paddling back. It was such a beautiful experience. Everyone made it from ages 15-82 !!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Amazing!

Justine was a pleasure to work with. She helped to set up a well organized and balanced itinerary with everything we were looking for.

She recommended a B&B that we never would have found on our own and was possibly the highlight of the trip.

Very attentive and thoughtful planning by Margoth, Felipe, and Sebastian. Our guides, drivers, recommended hotels and experiences were top notch!

Emma did an absolutely amazing job planning and organizing our trip to explore the magic of the holiday season in Cologne, Brussels, Ghent, and Bruges! She was extremely helpful and attentive, from our first messages trying to figure out what we wanted to do and where we wanted to go, right up until the days before our trip when she provided suggestions for helpful phone apps and other details, big and small. Emma answered every question we had promptly and thoroughly, and she patiently made numerous changes and "tweaks" so we could shape a trip together that met our particular needs and wishes. Upon arriving at our first hotel, we had a welcome packet waiting for us with our train tickets, city cards, and other helpful information, well-organized and labeled. When we had a question during the first day of the trip, we received a response immediately, and were very impressed. We would use kimkim again for our vacation planning in a heartbeat. Emma truly went above and beyond to create a magical Christmastime adventure for us, and we are so grateful for her! Anyone who works with Emma to plan their trip is in excellent hands.