Kimkim Trip Reviews

4.8
Based on 16,512 ratings
Read 16,512 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Tonalli with eat mexico was so fun and enthus...
Mexico | Nov 28 - Dec 7, 2024

E
Elizabeth C.
Canada | Reviewed on Dec 16, 2024
Tonalli with eat mexico was so fun and enthusiastic!!
The chinampas with Gabriel was unique and so informative. Bikes and munchies was a fantastic bike and food tour in the city.
Luis in teotihuacan and again in Amanalco was very informed and enthusiastic. Loved the alpine cabins.
And Aaron and Irving with Unlimited guiding us to Popocatepetl were topnotch. Went above and beyond with extra driving duties.
Aand to top it off with the luche libre on our last night. Unforgettable.
Read more

Tonalli with eat mexico was so fun and enthusiastic!!
The chinampas with Gabriel was unique and so informative. Bikes and munchies was a fantastic bike and food tour in the city.
Luis in teotihuacan and again in Amanalco was very informed and enthusiastic. Loved the alpine cabins.
And Aaron and Irving with Unlimited guiding us to Popocatepetl were topnotch. Went above and beyond with extra driving duties.
Aand to top it off with the luche libre on our last night. Unforgettable.

Activity Reviews
Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco
Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco
Mexico City

unique and unexpected part of mexico city

Quality of Experience
Guides, Drivers and Staff
gabriel was very informed, gentle and easy to be with
Transport
Bike tour around the most hipster neighborhoods
Bike tour around the most hipster neighborhoods
Mexico City

guides were incredible looking after a fairly large group through the street of mexico city.

Quality of Experience
Guides, Drivers and Staff
Hike in the Iztaccíhuatl-Popocatépetl National Park
Hike in the Iztaccíhuatl-Popocatépetl National Park
Mexico

Aaron was excellent guide and Irving, driver was very good driver on difficult road

Quality of Experience
Guides, Drivers and Staff
Aaron and Irving drove us an extra 2 hours when our other driver didnt show up.
Transport
Lucha Libre Experience & Mezcal Tasting
Lucha Libre Experience & Mezcal Tasting
Mexico City

so fun and different

Quality of Experience
Guides, Drivers and Staff
guide was fun and engaging
Transport
was no transport
Tacos, Chelas & Mezcal in Narvarte
Tacos, Chelas & Mezcal in Narvarte
Mexico City

Tonalli, our guide was so enthusiastic and street food was top notch. We went to places we never would have gone without our guide.

Quality of Experience
guide was great and choies of food vendors good
Food
Guides, Drivers and Staff
Biking in Teotihuacán "The City of the Gods" & Overnight in Cholula
Biking in Teotihuacán "The City of the Gods" & Overnight in Cholula
Mexico

unique experience and not expected to see pyramids in mexico city

Quality of Experience
unique
Guides, Drivers and Staff
excellent guide in luis
Transport
Local specialist: Rene Rodarte

Germany/Prague trip
Germany | Nov 28 - Dec 9, 2024

Robert
Robert F.
Dallas, TX | Reviewed on Dec 16, 2024
All tours were great, almost everyone was very knowledgeable and made the trips very enjoyable. Got to learn a lot of history and culture while having a great time. Our tour guide in Rothenburg was fantastic (sorry, can’t remember her name) as well as our tour guide in Prague. Upgraded car service to and from the airport and the upgraded castle tour/bus really elevated the experience. Everything was so planned out in exact detail that there was nothing to worry about. Read more

All tours were great, almost everyone was very knowledgeable and made the trips very enjoyable. Got to learn a lot of history and culture while having a great time. Our tour guide in Rothenburg was fantastic (sorry, can’t remember her name) as well as our tour guide in Prague. Upgraded car service to and from the airport and the upgraded castle tour/bus really elevated the experience. Everything was so planned out in exact detail that there was nothing to worry about.

Activity Reviews
Rothenburg-ob-der-Tauber Private Guided Walking Tour
Rothenburg-ob-der-Tauber Private Guided Walking Tour
Germany
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Trip to Cesky Krumlov and Ceske Budejovice
Full-Day Trip to Cesky Krumlov and Ceske Budejovice
Germany

Lot of driving for limited time in 1 city, did not get to spend anytime out of the car for the first city.

Quality of Experience
Guides, Drivers and Staff
Transport
Neuschwanstein and Linderhof Premium Tour
Neuschwanstein and Linderhof Premium Tour
Munich
Quality of Experience
Guides, Drivers and Staff
Transport
Nuremberg WWII Walking Tour
Nuremberg WWII Walking Tour
Nuremberg

Great tour guide, learned lots of history and saw things we were not expecting. Great experience!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Dec 17, 2024

Guten tag Robert,
Thank you so much for your review! It was a real pleasure to organize your romantic honeymoon in Germany and Prague :)
I hope you came back home with a lot of memories for this lifetime trip,
Your feedbacks on our services are really important to improve our services.
See you soon in Europe maybe in France or Switzerland!
All the best,
Valentine

José Luis Miguel was a great driver and tour ...
Chile | Dec 7 - Dec 14, 2024

Michael
Michael O.
Lansdale, PA | Reviewed on Dec 15, 2024

José Luis Miguel was a great driver and tour guide who had a wonderful positive attitude and shared relevant information with us.

Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Dec 16, 2024

Thanks for your review, Michael!
Jose Luis is a great guy, he will be happy to hear this :)
I hope you can explore other regions of Chile too, I will be waiting to hear from you!
Say Hi to Leah!
Best,
Angel.

Colombia adventures
Colombia | Nov 29 - Dec 8, 2024

Suzanne
Suzanne H.
Wheat Ridge, CO | Reviewed on Dec 15, 2024
Our adventure in Colombia was wonderful. Andrea listened to our needs and requests, the partnered with us to deliver a great trip. We enjoyed the people, the sites, the food, and the sense of adventure. For our first time in Columbia we found the experience to be seamless. We were able to hit some of the major sites and get a sense of Colombia- from the transformation of Medellín to roasting coffee in Salento to the Caribbean coast. We hope to go back and explore more some day! Read more

Our adventure in Colombia was wonderful. Andrea listened to our needs and requests, the partnered with us to deliver a great trip. We enjoyed the people, the sites, the food, and the sense of adventure. For our first time in Columbia we found the experience to be seamless. We were able to hit some of the major sites and get a sense of Colombia- from the transformation of Medellín to roasting coffee in Salento to the Caribbean coast. We hope to go back and explore more some day!

Activity Reviews
Biking Adventure in Guatapé: Nature, Culture, and the Iconic Peñol Boulder
Biking Adventure in Guatapé: Nature, Culture, and the Iconic Peñol Boulder
Colombia

First and foremost Juliana was an amazing host. She was one of the best guides we have had. Her knowledge ability to handle any situation and her general vibe was appreciated. We hiked, biked, rode a Tuk Tuk, and explored by boat.

Quality of Experience
Guides, Drivers and Staff
Transport
El Paraiso Coffee Farm: Where Coffee and History Unite in a Sensory Journey
El Paraiso Coffee Farm: Where Coffee and History Unite in a Sensory Journey
Colombia

Carlos was a good host. It was interesting to learn not only his (and his family) history but also take part in the coffee process. I walked away with a deeper understanding of how to engage with coffee in the future.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking in the Cócora Valley up to "The Hummingbird House" & Explore Salento
Hiking in the Cócora Valley up to "The Hummingbird House" & Explore Salento
Colombia

First the hike itself was beautiful and I enjoyed the activity and reaching the hummingbird house. I would highly recommend this as an activity. The reason it is a low rating was due to the guide. It became very clear early on that our guide was not just leading us but working a second job during his time with us. He told us how he is opening up his own company and kept stopping to film for this new venture. This caused us to take significantly longer and was frustrating at times. Overall we love this as an activity but encourage the use of a different guide in the future.

Quality of Experience
Food
The restaurant we ate at was not great. We felt the trout was undercooked
Guides, Drivers and Staff
As mentioned our guide was working a second job and focused on this work which left us with a sour impression.
Transport
Punta Faro at Múcura Island
Punta Faro at Múcura Island
Colombia

Beautiful resort. If you are up for quiet and relaxing this is it. Our room was one of the coolest rooms I have stayed in.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Andrea Morita
Andrea
Andrea Morita
Local specialist in Bogota | Replied on Dec 16, 2024

Dear Suzanne,

Thank you so much for sharing your thoughtful feedback. I’m thrilled to hear that your trip was such a positive and memorable experience.

We also truly appreciate your honest feedback, your insights are invaluable in helping us maintain the high standards we strive for.

Colombia has so many treasures yet to unveil, and we’d be honored to help you plan another adventure when you’re ready to return.

Thank you for visiting our country, for your kindness, and for embracing the spirit of exploration.

It was an absolute honor to serve you.

Outstanding trip, great driver, great experiences.
Morocco | Nov 23 - Dec 2, 2024

Daniel
Daniel J.
Atlanta, GA | Reviewed on Dec 15, 2024
Outstanding trip. We did a nine day tour (Casablanca, Rabat, Chefchaouen, Volubilis/Meknes, Fez, Merzouga/Sahara, Ouarzazate/Aït Benhaddou, and Marrakech). Our driver for the whole trip, Younes, was incredible. His many years of touring was great for experiencing the best places for Moroccan pastries, best restaurant recommendations, and local history/color. We stayed in Riads throughout (except Ait Benhaddou hotel), all were great, and relatively easy to access when in... Read more

Outstanding trip. We did a nine day tour (Casablanca, Rabat, Chefchaouen, Volubilis/Meknes, Fez, Merzouga/Sahara, Ouarzazate/Aït Benhaddou, and Marrakech). Our driver for the whole trip, Younes, was incredible. His many years of touring was great for experiencing the best places for Moroccan pastries, best restaurant recommendations, and local history/color. We stayed in Riads throughout (except Ait Benhaddou hotel), all were great, and relatively easy to access when in medinas.

Chefchaouen tour with Aalae was really very good, lots of history and engaging discussion; rooftop dining in center of city was great. Volubilis was definitely worth the trip with good guide. Fes was a highlight with great all-day guide Fatima Zahra, great food and trip to hammam. Merzouga/Sahara was great with camel ride and overnight tent stay; in retrospect, we might have swapped out a day in Marrakech to have stayed longer in desert. Ouarzazate highlight was Ait Benhaddou. In Marrakech we did food tour and full day tour which were very good; Hatim from Morocco Off the Beaten Track (MOBT) joined the tour and made it enjoyable (he also did a great job of planning out the overall tour). Cooking class in Marrakech was fun, but did take up a fair part of the day.

Overall, incredible trip, great experience, in large part due to great care from Younes.

Hotel Reviews
Riad Kalaa
Rabat

Nice riad. Good staff and breakfast.

Authenticity & Character
Location
Cleanliness & Comfort
Dar Meziana
Chefchaouene

Good location, staff and breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Zamane & Spa Fes
Fes

Good staff, location, and breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxury Camp Chebbi
Merzouga

Great staff, good food, great experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Asfalou

Great location, great views of Ait Benhaddou and valley. Nice accomodation. Only hotel we stayed at in Morocco, rest were riads.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Nyla And Spa Marrakech
Marrakech

Very good staff, breakfast, and location. Very close to Dar el Bacha, Secret Garden, and others. Great rooftop bar and amenities.

Authenticity & Character
Great amenities and great rooftop bar.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hammam Visit: Traditional Body Scrub
Hammam Visit: Traditional Body Scrub
Morocco

Great to do once during a trip.

Quality of Experience
Exploring the Imperial City and Medieval Medina of Fez
Exploring the Imperial City and Medieval Medina of Fez
Fes

Great guide with Fatima Zahra.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening Food Tour in Marrakesh
Evening Food Tour in Marrakesh
Marrakesh

Primary guide was OK. Experiences were good.

Quality of Experience
Guides, Drivers and Staff
Primary guide could have been more engaging.
Transport
Exploring the Medina and Historical Sites Of Marrakesh
Exploring the Medina and Historical Sites Of Marrakesh
Marrakesh

Primary guide was OK.

Quality of Experience
Food
Guides, Drivers and Staff
Primary guide could have been more engaging.
Transport
Traditional Cooking Class
Traditional Cooking Class
Morocco

Good experience with other travelers learning Moroccan cooking. Took 4-5 hours, do this only if you have time. Engaging chef and translator at Clock Kitchen.

Quality of Experience
Food
Guides, Drivers and Staff
Engaging chef and translator at Clock Kitchen.
Overnight in the Sahara Desert
Overnight in the Sahara Desert
Morocco

Great staff.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Dec 16, 2024
Thank you so much for sharing your experience with us! We are thrilled to hear that you had an outstanding trip and enjoyed the diverse destinations, from Casablanca to Marrakech, and all the beautiful places in between. It’s fantastic to know that Younes made such an impact on your journey. His expertise and knowledge truly enhance the travel experience, and we're glad you enjoyed his guidance. We also appreciate your feedback on the local tours, particularly in Chefchaouen, Fes, and the... Read more

Thank you so much for sharing your experience with us! We are thrilled to hear that you had an outstanding trip and enjoyed the diverse destinations, from Casablanca to Marrakech, and all the beautiful places in between.

It’s fantastic to know that Younes made such an impact on your journey. His expertise and knowledge truly enhance the travel experience, and we're glad you enjoyed his guidance. We also appreciate your feedback on the local tours, particularly in Chefchaouen, Fes, and the Sahara desert – we're so happy you had a memorable time.

It’s great to hear that the Riads and restaurants were to your liking, and that the cooking class was a fun addition to your itinerary, despite taking up a good chunk of the day!

We’re grateful to have been part of your Moroccan adventure, and we hope to welcome you back for another incredible experience in the future. MOBT Global & KimKim

Thailand was never really on my list to go to...
Thailand | Oct 25 - Nov 8, 2024

Kate
Kate S.
Denver, CO | Reviewed on Dec 15, 2024
Thailand was never really on my list to go to until I started watching Thai dramas. It was one of the best ways to learn about Thailand a places I would want to visit if I ever went. Tina was very proactive in making sure that places I want to visit and see was able to be on my itinerary. As I started to research my Thailand trip, what I ran into for tours was they only went north or south. I wanted to go north, but end my trip in the south. Kimkim was able to accommodate that. I started... Read more

Thailand was never really on my list to go to until I started watching Thai dramas. It was one of the best ways to learn about Thailand a places I would want to visit if I ever went. Tina was very proactive in making sure that places I want to visit and see was able to be on my itinerary.

As I started to research my Thailand trip, what I ran into for tours was they only went north or south. I wanted to go north, but end my trip in the south. Kimkim was able to accommodate that. I started in Bangkok able to see many famous sites while my tour guide explained much of the history of Bangkok and Ayutthaya. As Thailand has over 35,000 temples, I definitely saw my fair share of ones that are still used and ones that are ancient ruins. My first dinner in Thailand was so delicious that I still talk about how it became the perfect Thai dish to start my time in Bangkok.

My Thai dramas did not disappoint as I left Bangkok and headed to Kanchanaburi. Tina planned for us to take the train from Bangkok to Kanchanaburi leading us to travel Thailand with planes, trains, and automobiles. It was good to try, but definitely would not want to do it again. Long train rides with no a/c and comfortable seats is something that I could skip next time. While doing research around Kanchanaburi, I was able to visit a mineral springs and spa letting me get my first Thai massage. Tina was able to build that into my itinerary. After Kanchanaburi, we headed up to Chiang Rai, then to Chiang Mai, and I finished my time in Phuket.

I am so glad Tina was able to add Chiang Rai to my trip so I could see the White Temple and Blue Temple. They were on my list, but I had no idea that my introduction to Chiang Rai was because of the two temples. My cousin and I were able to capture wonderful photos of both temples and take in the beauty of these unique temples. We next went to Singha Park. I guess I didn't know what to expect, but we loved riding around in the golf cart seeing the banana trees, flowers, tea fields, etc. We were also able to stop at the cafe and have a couple of tea. It was a wonderful surprise on our trip and a place I would recommend to go. We also had an amazing hot pot at the night market.

We next headed off to Chiang Mai. Many of my Thai dramas would visit/talk about Chiang Mai, the capital of the north. What an interesting and beautiful city to see and explore! I had to make sure I got a photo with one of the standing gates leading to the best night market we visited in Thailand. I liked it even more than the one in Bangkok. They had an amazingly large food stall area with traditional Thai dancers, music, etc. We also were able to try some duran while visiting a food market during the day. Some of the many highlights to our northern adventure was visiting the Karen hill tribe and stopping at Srinehru School of Coffee where they teach the elementary school children how to make coffee. As they grow the beans at the site, we were able to taste a fresh bean coffee. We ended our last day in Chiang Mai with a visit to an elephant sanctuary. I was contacted by Tina that the one they were going to send us to unfortunately was under construction, but she was able to arrange for another sanctuary. It was so fun to visit the elephants, we also had a baby elephant to see and touch! It was a wonderful experience and I'm glad Tina was able to find us a sanctuary to visit.

As I finished in Chiang Mai, it was time to move on to Phuket. I will say, Phuket was not one of my favorite parts of my trip, but I think some of that is based on beaches not always being a place I want to visit. Staying in Patong area wasn't an interesting part of my trip. But when I headed to Old Phuket for a day, I definitely felt Old Phuket was a place I would have loved to stay in. I loved the atmosphere of Old Phuket, plus being around the Sino-Portuguese buildings made for great photo opportunities. The cooking class I was able to attend gave me an opportunity to learn to make some very known Thai food. I can't wait to try to make it at home.

Overall, my trip was worth the cost and I will use Kimkim again to plan a trip to visit other parts of Asia including the eastern part of Thailand.

Hotel Reviews
The Quarter Hua Lamphong by UHG
Bangkok

The only good thing about this hotel was location--right next to Chinatown--and breakfast. I was given a room at the end of the hall giving me a large room. However, the bed was incredibly uncomfortable leading me to not sleeping well and the scent of cannabis in the hallway displeased me and gave me a headache. Overall, I do not recommend this hotel until they change the mattresses for someone to be able to sleep comfortably.

Authenticity & Character
I will say again the mattresses making sleep uncomfortable.
Location
Being right next to Chinatown, I was able to walk and get delicious food.
Staff
Cleanliness & Comfort
Not have the smell of cannabis lingering throughout the hallway.
Nak Nakara Hotel
Chiang Rai

The character of this hotel reminded us we were staying in Thailand. Especially when we came back from dinner and found a lizard welcoming us back. Thankfully the staff was able to wrangle the lizard out so we could go to bed. The size of room was comfortable and accommodated 2 twin beds well.

Authenticity & Character
Meeting a lizard on our first night was definitely an interesting experience.
Location
Staff
Cleanliness & Comfort
The room being a good size and also the bathroom.
Oceanfront Beach Resort
Phuket

As someone who isn't a beach person or party atmosphere, overall, the location of the hotel wasn't something I would go visit again. I was never able to catch the shuttle to Patong area leading me to have to pay a taxi every place. As Phuket is hard to navigate, going any place, even just what one would assume to be a quick drive, became long and tedious. The bed was comfortable. The room was nicely decorated. The amenities at the hotel were nice. Overall, it was just the location that has me rate the hotel what I rated.

Authenticity & Character
It was nice and the breakfast was good
Location
Being in the Patong area ended up not being a place that I was interested in.
Staff
Cleanliness & Comfort
U Inchantree Kanchanaburi
Kanchanaburi

U Inchantree was a cute hotel right next to the River Kwai. I will say the room we stayed in was very tiny for 2 people to stay in. The beds were comfortable and breakfast every morning started the day on the right foot. Overall, we did like the hotel, but the tiny room was difficult to navigate.

Authenticity & Character
Location
Loved being right on the River Kwai and having breakfast in the morning with views.
Staff
Cleanliness & Comfort
Again, the room was very small for 2 twin beds and 2 people.
Bodhi Serene Chiang Mai Hotel (SHA Extra Plus)
Chiang Mai

The hotel was nicely situated with lots of character. The staff was friendly and the room we stayed in was very comfortable with comfortable beds.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exploring Bangkok by local transfers and walking tour
Exploring Bangkok by local transfers and walking tour
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Ancient Ayutthaya
Exploring the Ancient Ayutthaya
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
John Gray's Sea Canoe - Hong by Starlight
John Gray's Sea Canoe - Hong by Starlight
Phuket

This ended up being one of the best experiences I had while in Thailand. It made my time in Phuket at least worth visiting so I could do the canoe. We had an interesting experience as when we were going to light the Loy Krathong, it was pouring down rain. The main guide said that the staff was willing to canoe us to the cave so that we could light the basket for those that wanted to go. As I knew this was a once in a lifetime chance, I decided to go ahead with having the staff member paddle us to the cave. Even though I was soaked, I loved having the opportunity to experience it. Throughout the day, the places we were canoed to were breathtaking and we were able to enjoy the sites. Finally, the food that the company provided definitely sent you back with a full stomach of good meals throughout the day. I cannot recommend this experience enough.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Temple and Hill tribes in Chiang Mai
Temple and Hill tribes in Chiang Mai
Chiang Mai
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Thai Cooking Class with Market Tour!
Traditional Thai Cooking Class with Market Tour!
Phuket
Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Chaing Rai in a Day!
Exploring Chaing Rai in a Day!
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Chiang Mai!
Welcome to Chiang Mai!
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Elephant Nature Park Visit
Elephant Nature Park Visit
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Dec 18, 2024

Hi Kate,

Thank you so much for your kind feedback! I truly appreciate you taking the time to share such thoughtful comments. It was a pleasure assisting you, and I hope to have the opportunity to work with you again in the future.

Best,
Tina

A terrific, memorable 8 days in Patagonia
Patagonia | Oct 31 - Nov 9, 2024

W
William F.
Denver, CO | Reviewed on Dec 15, 2024
My wife and I used Kimkim to arrange an 8 day tour of Punta Arenas, Puerto Natales, and Torres Del Paines. From the initial planning of the itinerary to the first airport pickup to the last airport dropoff everything exceeded our expectations. My wife and I had never been to Chile, and Angel was extremely patient in going over the options to help us set up a terrific itinerary. The hotels were exactly what we were hoping for, and the activities - penguin watching, dolphin watching, glacier... Read more

My wife and I used Kimkim to arrange an 8 day tour of Punta Arenas, Puerto Natales, and Torres Del Paines. From the initial planning of the itinerary to the first airport pickup to the last airport dropoff everything exceeded our expectations. My wife and I had never been to Chile, and Angel was extremely patient in going over the options to help us set up a terrific itinerary. The hotels were exactly what we were hoping for, and the activities - penguin watching, dolphin watching, glacier hiking, car rental - were incredibly memorable. Our local guide Jose was passionate and knowledgeable about Torres Del Paines, and the day he spent driving us through the park was a the highlight of the trip. Jose was also always available via Whatsapp to assist with any questions and recommendations.

Thanks to Angel, Jose, and the good folks at Kimkim for terrific and memorable vacation!

Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Dec 16, 2024

Thank you very much, William, for your words and those beautiful pictures you shared!
I am happy that you had an amazing time in Chile, Jose will be glad to read this too :)
If you want to visit other regions in South America, send me a message I will be happy to help you plan another adventure!
Best Regards,
Angel.

When your trip is different from the standard.
South Korea | Oct 17 - Nov 13, 2024

Kate
Kate S.
Denver, CO | Reviewed on Dec 15, 2024
Overall, I had a great trip. My planning was definitely a little different. As I was going to visit my cousin, plus break up my trip with popping over to Thailand for 15 days, when I first put together an idea, Kimkim said that they wouldn't be able to do it. After I contacted customer service, they quickly explained to me that they were more than happy to accommodate what I was wanting for my Korea trip. I did have a problem arise while planning and when I contacted customer service again,... Read more

Overall, I had a great trip. My planning was definitely a little different. As I was going to visit my cousin, plus break up my trip with popping over to Thailand for 15 days, when I first put together an idea, Kimkim said that they wouldn't be able to do it. After I contacted customer service, they quickly explained to me that they were more than happy to accommodate what I was wanting for my Korea trip. I did have a problem arise while planning and when I contacted customer service again, they promptly called me and told me that they would get my agent to contact me so we could get my issue resolved.

Most of my trip was self-guided, but when I went to Gyeongju, I did have a guide. William was an excellent guide and I greatly enjoyed touring with him for the few days. He was able to take me to all of the sites I was wanting to visit in and around Gyeongju. Plus he had the best recommendations for lunch spots. If one is able to get William as a tour guide, one will definitely have a great experience with a very competent guide.

Part of my trip, I researched 2 places I wanted to go: Gyeongju and Jeonju. While researching the cities, I saw the recommendations to stay at 2 different hanoks. When I was putting together my trip, I requested to stay in those hanoks and Kimkim was able to make the reservations. I definitely recommend staying at Siwoowadang. The hanok was situated within walking distance to multiple areas and the hanok village. The restaurants around Siwoowadang were fabulous and my breakfast every morning was delicious. The couple that ran the hanok were amazing hosts and I had all the comforts I needed. When in Jeonju, I definitely recommend staying at Samlockhon as it is in the heart of the hanok village and the host is quick to give you the best restaurant and cafe recommendations. Jeonju was definitely one of my favorite places to visit.

My trip planner did plan my KTX tickets at a perfect time leaving me with a perfect amount of time visit each city. I am so glad that I was able to plan my trip with Kimkim and I will use them for my next vacation planning.

Hotel Reviews
NINE TREE BY PARNAS SEOUL MYEONDONG 2
Seoul

Met all of my basic needs. The staff was very nice and able to help me out when problems arose. The room satisfied all of my needs. I thought the location was good for places I wanted to visit in Myeongdong.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Siwoowadang
Gyeongju

I cannot recommend this cute hanok enough while visiting Gyeongju. The couple that runs it where very accommodating and made the stay very comfortable. And breakfast every morning was delicious.

Authenticity & Character
Location
Within a decent walking distance to historical places and lots of restaurants to go to that were delicious.
Staff
The couple was so nice and very helpful. They may not have an extensive English vocabulary, but the fact they tried, or used Papago, made interacting with them a pleasant experience.
Cleanliness & Comfort
Samlockhon
jeonju

Samlockhon was a perfect hanok to visit while staying in the heart of the hanok village.

Authenticity & Character
Being able to sleep the traditional way with the heated floors made the character that much more special.
Location
Along the two main streets that make up the hanok village, Samlockhon placed you in the heart allowing for the beauty of Jeonju to shine.
Staff
My host was great at giving the best restaurant and cafe recommendations for delicious food.
Cleanliness & Comfort
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Jan 03, 2025
Dear Kate, Greetings from Jessica.Thank you so much for taking the time to share your experience. We're thrilled to hear that you had a great trip and that our team was able to accommodate your unique travel plans. It's wonderful to know that William provided you with such an excellent guided experience in Gyeongju and that you enjoyed staying at the hanoks in both Gyeongju and Jeonju.Your feedback about the KTX arrangements and the hosts at the hanoks will surely help future travelers. We... Read more

Dear Kate,

Greetings from Jessica.Thank you so much for taking the time to share your experience. We're thrilled to hear that you had a great trip and that our team was able to accommodate your unique travel plans. It's wonderful to know that William provided you with such an excellent guided experience in Gyeongju and that you enjoyed staying at the hanoks in both Gyeongju and Jeonju.Your feedback about the KTX arrangements and the hosts at the hanoks will surely help future travelers. We look forward to helping you plan your next vacation and creating more unforgettable memories for you.

Yours sincere,
Jessica

We had the best time on our trip! It was even...
Vietnam | Dec 5 - Dec 14, 2024

Sarah
Sarah D.
Santa Monica, CA | Reviewed on Dec 15, 2024

We had the best time on our trip! It was even more exceptional than we imagined. Everything ran so smoothly and we didn’t have to think about anything. Considering we saw 5 cities in 10 days we still felt relaxed and like we had a vacation because we didn’t have to worry about anything. Hoang and our driver took great care of us always making sure we were enjoying our time. We saw some of the most beautiful landscapes we’ve ever seen and met so many sweet people. We fell in love with Vietnam, thank you to the whole Kimkim team for creating a spectacular itinerary and wonderful trip.

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Jan 01, 2025

Happy New Year, Sarah!

Wishing you and your family a New Year 2025 filled with love, happiness, prosperity and great success ♥️

I am so happy that you had a wonderful trip to Vietnam with us. I will definitely share your feedback with our team, especially Hoang, your tour guide, so that they know you appreciate their effort.
My team and I hope to have another chance to welcome you back to Southeast Asia soon.

Best wishes for you and your family,
Huyen Nghiem (Ms)

Loved our Thailand trip with KimKim
Thailand | Nov 27 - Dec 6, 2024

Janet
Janet P.
Minneapolis, MN | Reviewed on Dec 14, 2024

KimKim planned the perfect trip for my husband and me to travel to Thailand. It was the perfect mix of historical tours, cultural and culinary experiences, wildlife and nature excursions, and beach relaxation. Loved everything they planned for us in Bangkok, Chiang Mai, and Phuket.

Local specialist: Ha Thu

Dream Vacay in South Africa
South Africa | Nov 24 - Dec 9, 2024

Rafael
Rafael C.
Austria | Reviewed on Dec 14, 2024
Esther planned a wonderfull vacation for us.
We enjoyed all the highlights of Cape Town and the sorrounding areas.
Starting with a bus-tour through the city and a tour to Cape Point during which we also visited a Penguin Colony.
We then spent time in Hermanus and did an incredible shark cage experience.
After this we drove to Stellenbosch and enjoyed South African wine with the Wine Tram.
Our vacation then endes with a safari in a private game reserve and some last day to relax in Cape...
Read more

Esther planned a wonderfull vacation for us.
We enjoyed all the highlights of Cape Town and the sorrounding areas.
Starting with a bus-tour through the city and a tour to Cape Point during which we also visited a Penguin Colony.
We then spent time in Hermanus and did an incredible shark cage experience.
After this we drove to Stellenbosch and enjoyed South African wine with the Wine Tram.
Our vacation then endes with a safari in a private game reserve and some last day to relax in Cape Town.
All the activities were planned perfectly. Esther was always there to help and assist us if needed and also our drivers were punctual, polite and shared a lot of stories about South Africa and there culture.
All in all a perfect vacation!!!

Activity Reviews
City Sightseeing (Hop-on Hop-off) Bus Cape Town
City Sightseeing (Hop-on Hop-off) Bus Cape Town
South Africa

Good for a first look at the city. Could contain more historical infos.

Quality of Experience
Guides, Drivers and Staff
Transport
African Dinner Show & Drumming Experience
African Dinner Show & Drumming Experience
Cape Town

Great show and food!

Quality of Experience
Guides, Drivers and Staff
Transport
Shark Cage Diving Adventure
Shark Cage Diving Adventure
South Africa

It should be stated more that Great White Sharks sightings are quite unlikely. Bit still great experience

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tram Hop on Hop off Tour
Wine Tram Hop on Hop off Tour
South Africa

Great experience! It should be stated that the wine tastings have to be paid extra

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Dec 15, 2024

Thanks so much Rafael, so happy to hear everything went smoothly and that you enjoyed your South Africa vacation :-)

Amazing Trip to South Africa
South Africa | Nov 24 - Dec 9, 2024

Theresa
Theresa E.
Austria | Reviewed on Dec 14, 2024
Esther was a Great and very patient Specialist. She tried to meet all our expectations and was there for us at all times. Great Service!! Read more

Esther was a Great and very patient Specialist. She tried to meet all our expectations and was there for us at all times. Great Service!!

Activity Reviews
City Sightseeing (Hop-on Hop-off) Bus Cape Town
City Sightseeing (Hop-on Hop-off) Bus Cape Town
South Africa

Very Little Information about the history of the Country

Quality of Experience
Guides, Drivers and Staff
Transport
Shark Cage Diving Adventure
Shark Cage Diving Adventure
South Africa

There is a very low chance to actually see white sharks there.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tram Hop on Hop off Tour
Wine Tram Hop on Hop off Tour
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
African Dinner Show & Drumming Experience
African Dinner Show & Drumming Experience
Cape Town
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Dec 15, 2024

Thank you so much Theresa, wonderful to hear you had a great time!

GUIDES: All three guides (Luis in Rio, Lillian in The...
Brazil | Dec 4 - Dec 13, 2024

Jerry
Jerry R.
Los Angeles, CA | Reviewed on Dec 14, 2024
All three guides (Luis in Rio, Lillian in The Pantanal, and Orico in Iguazu) were stunningly good. Read more

All three guides (Luis in Rio, Lillian in The Pantanal, and Orico in Iguazu) were stunningly good.

Hotel Reviews
Ipanema Inn
Rio de Janeiro

Great staff. Small room. Good location.

Authenticity & Character
Location
Location
Staff
Cleanliness & Comfort
Pousada Pequi
Aquidauana

Great authentic ranch setting. Good staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nadai Confort Hotel
Foz do Iguaçu

Nice location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Renata Guglielmetti
Renata
Renata Guglielmetti
Local specialist in Brazil | Replied on Dec 16, 2024

Thanks for your comments Jerry! I'm very happy to know that you enjoyed the entire trip, thank you for your trust! Best, Renata

An Unforgettable Adventure in Belize!
Belize | Dec 5 - Dec 11, 2024

L
Lisa G.
Bethesda, MD | Reviewed on Dec 13, 2024
Our Belize trip with Lesbifriends Travel was beyond amazing! From start to finish, everything was perfectly curated, thanks to our knowledgeable travel expert, Caterina. The itinerary struck the perfect balance of culture, history, beach vibes, and relaxation. We explored ancient Mayan ruins, learned about Belizean history and culture, and soaked up the sun on pristine beaches. We loved cooking and drumming with the Garifuna people and be welcomed into their lovely community; we truly... Read more

Our Belize trip with Lesbifriends Travel was beyond amazing! From start to finish, everything was perfectly curated, thanks to our knowledgeable travel expert, Caterina.

The itinerary struck the perfect balance of culture, history, beach vibes, and relaxation. We explored ancient Mayan ruins, learned about Belizean history and culture, and soaked up the sun on pristine beaches. We loved cooking and drumming with the Garifuna people and be welcomed into their lovely community; we truly enjoyed this cultural immersion. The trip also included plenty of downtime, which allowed us to truly unwind and enjoy the serene beauty of the destination.

Our guide, Rene was also another highlight. He was very knowledgeable, patient, funny, and a joy to be around. He also did double time as our driver and kept our group safe.

Rene’s expertise and warm personality made every activity more engaging, and Caterina ensured every detail of the trip was seamless. Their teamwork brought everything together, creating an experience we’ll never forget.

If you’re looking for a trip that blends adventure, relaxation, and cultural exploration, this Belize trip is it!

Activity Reviews
Belize City Tour
Belize City Tour
Belize

The Belize City Tour was the perfect way to kick off our adventure. Our guide Rene shared fascinating insights about the city’s history, architecture, and culture, making the streets come alive with stories. We visited historical landmarks, vibrant neighborhoods, and even got a glimpse of the bustling local life. It was the ideal introduction to Belize, setting the tone for the rest of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Xunantunich
Discover Xunantunich
Belize

Exploring the ancient Mayan ruins of Xunantunich was a true highlight. The trek to the top of El Castillo rewarded us with panoramic views of Belize and neighboring Guatemala, a sight that took our breath away. Rene’s storytelling brought the site to life, weaving tales of Mayan civilization and its rich history. This experience was not only awe-inspiring but also deeply educational, leaving us with a profound respect for Belize’s ancient roots.

Quality of Experience
Guides, Drivers and Staff
Transport
Maya Cacao Belizean Experience
Maya Cacao Belizean Experience
Belize

Who knew chocolate-making could be so much fun? The Maya Cacao Belizean Experience was a sensory delight from start to finish. We learned about cacao’s historical significance, roasted cacao beans, and ground them by hand to create our own chocolate. The taste was heavenly, and the experience gave us a deep appreciation for the hard work behind every bar of chocolate.

Quality of Experience
Guides, Drivers and Staff
Transport
Early Morning Yoga Class
Early Morning Yoga Class
San Ignacio

Starting the day with an early morning yoga class amidst Belize’s natural beauty was incredibly rejuvenating. Surrounded by lush greenery and the sounds of nature, the session was both grounding and energizing. The instructor guided us through poses that were accessible for all levels, ensuring everyone felt comfortable and at peace. It was the perfect way to connect with ourselves before diving into the day’s adventures.

Quality of Experience
Guides, Drivers and Staff
Transport
San Ignacio Market
San Ignacio Market
San Ignacio

The San Ignacio Market was a feast for the senses! The vibrant stalls overflowed with fresh fruits, vegetables, and local spices, while vendors greeted us with warm smiles and stories about their products. We sampled tropical fruits and discovered unique handmade crafts. The market offered a genuine taste of Belizean life and culture, and it was an absolute joy to explore.

Quality of Experience
Guides, Drivers and Staff
Transport
Garifuna Drumming Class
Garifuna Drumming Class
Hopkins Village

The Garifuna Drumming Class was an unforgettable cultural immersion. Our Garifuna instructors were not only talented musicians but also incredible storytellers, sharing the history and significance of drumming in their culture. We learned basic rhythms, danced, and even joined in a group performance. The energy was contagious, and by the end of the session, everyone was smiling, laughing, and feeling deeply connected to the Garifuna spirit.

Quality of Experience
Guides, Drivers and Staff
Transport
Kalipuna Island Farm to Table Cooking Class
Kalipuna Island Farm to Table Cooking Class
Hopkins Village

The Kalipuna Island Farm to Table Cooking Class was a foodie’s dream. We harvested fresh ingredients straight from the farm and worked together to prepare an authentic Belizean meal. The chef guided us step by step, sharing cooking techniques and local traditions. The best part was enjoying the delicious meal we had created, surrounded by the stunning views of the island. It was an intimate and enriching experience that showcased Belize’s culinary and agricultural heritage beautifully.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Dec 17, 2024
My lovely Lisa, There are no words to describe how happy and grateful we are. Reading your review is like a heavenly hug. After 8 years of turning our shared passion into an organized structure that fuses our specialties, culture, service, gastronomy, community, our greatest reward is knowing that we are making dream trips come true. Our vision is to grow our community of travel lovers who seek to print unforgettable experiences and spread our love for nature. Hope to see you in the... Read more

My lovely Lisa,

There are no words to describe how happy and grateful we are. Reading your review is like a heavenly hug. After 8 years of turning our shared passion into an organized structure that fuses our specialties, culture, service, gastronomy, community, our greatest reward is knowing that we are making dream trips come true.

Our vision is to grow our community of travel lovers who seek to print unforgettable experiences and spread our love for nature.

Hope to see you in the next destination so we can keep on making beautiful memories. Love to have met you, honored to have your trust and friendship.

We loved our 10 day Honeymoon in Argentina! M...
Argentina | Nov 26 - Dec 5, 2024

E
Eliot S.
Ashburn, VA | Reviewed on Dec 13, 2024
We loved our 10 day Honeymoon in Argentina! Matias did an excellent job scheduling everything including local car transfers, daily activities, meals and domestic flights. We loved having everything laid out for us ahead of the trip. Knowing that we didn't have to think about how to get a cab from the airports to the hotels or from hotels to activities was such a relief. We are so happy that we let Matias handle everything. All we had to do was show up at different times to meet waiting... Read more

We loved our 10 day Honeymoon in Argentina! Matias did an excellent job scheduling everything including local car transfers, daily activities, meals and domestic flights. We loved having everything laid out for us ahead of the trip. Knowing that we didn't have to think about how to get a cab from the airports to the hotels or from hotels to activities was such a relief. We are so happy that we let Matias handle everything. All we had to do was show up at different times to meet waiting drivers and guides!

Hotel Reviews
Hotel Madero
Buenos Aires

Nice hotel. Most of the people staying here seemed to be business travelers. We enjoyed the proximity to La Boca and Mercado de San Telmo. Hotel breakfast was decent, nothing too fancy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Entre Cielos Wine & Wellness Hotel
Vistalba

Entre Cielos is worth every dollar! This is truly a resort. We absolutely loved Entre Cielos and everything it had to offer, including the hamam spa. We wish we had stayed here longer. We stayed in one of the vineyard lofts (Pistachio). Waking up looking out into the vineyard and the mountains was amazing. The amenities and other offerings at this hotel were 5-star!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alma Del Lago Suites & Spa
San Carlos de Bariloche
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Asado Dinner at El Fogón
Asado Dinner at El Fogón
Buenos Aires
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Biking the Vineyards
Biking the Vineyards
Mendoza
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Andes Trail & Kayak Campestre Style
Andes Trail & Kayak Campestre Style
Bariloche
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Biking Buenos Aires: The Ultimate city tour
Biking Buenos Aires: The Ultimate city tour
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to Two Milongas
Excursion to Two Milongas
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Riding at Quebrada Del Condor
Horseback Riding at Quebrada Del Condor
Mendoza
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fly Fishing Day
Fly Fishing Day
Bariloche
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome Hike & Mate Tasting
Welcome Hike & Mate Tasting
Bariloche
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cooking Class: touring four regions of Argentina (with dinner)
Cooking Class: touring four regions of Argentina (with dinner)
Buenos Aires
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Matias Alemani
Matias
Matias Alemani
Local specialist in Buenos Aires | Replied on Dec 13, 2024

Eliot and Lulu,

Thank you so much for your words! It’s truly been a pleasure planning this trip for and with you. I’m so glad I could be a part of creating this experience, and I hope it lived up to your expectations. Wishing you both all the best, and I look forward to seeing you again on your next adventure in South America!

Best,
Matias

Angel did a great job of both agreeing an exc...
Chile | Nov 17 - Dec 9, 2024

D
David Y.
San Jose, CA | Reviewed on Dec 13, 2024
Angel did a great job of both agreeing an exciting itinerary with us, planning all the details and then communicating with us while we were on the holiday. The highlight was all the details around our visit to Torres de Paine - where he was able to plan ice trekking, boat trip, night in a refuge followed by night in a high end hotel with the iconic hike to the base of Torres de Paine at the end. It all went super smoothly as he had made sure we had good guides, had planned the time well and... Read more

Angel did a great job of both agreeing an exciting itinerary with us, planning all the details and then communicating with us while we were on the holiday. The highlight was all the details around our visit to Torres de Paine - where he was able to plan ice trekking, boat trip, night in a refuge followed by night in a high end hotel with the iconic hike to the base of Torres de Paine at the end. It all went super smoothly as he had made sure we had good guides, had planned the time well and ensured it had the right level of adventure and comfort for us.

We also got a good mixture of time to explore on our own and planned activities, and he'd planned our bike tour around Lake LLanquihui well to be at the right effort level! Whenever we had questions or issues he was super quick to respond and was always knowledgeable and helpful.

Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Dec 14, 2024

Amigos!
I am very happy to read this!
It was great having you in Chile.
I hope you had an amazing time in Domincan Republic too, I love that place.
I hope we can plan more trips together soon
Best,
Angel

YODO in Vietnam
Vietnam | Nov 23 - Dec 6, 2024

Shana
Shana L.
South Africa | Reviewed on Dec 12, 2024
We had a wonderful time on our 2 week tour through Vietnam. It was a well organized and thought out itinerary, with attention paid to our family dynamics (traveling with 2 young children). Trang was excellent at communicating with us, both before the trip and throughout our time in Vietnam, checking in with us via Whatsapp. She was also really helpful in arranging for luggage storage for our family (we were leaving an international post of 10 months, to return to the US, so we had lots of... Read more

We had a wonderful time on our 2 week tour through Vietnam. It was a well organized and thought out itinerary, with attention paid to our family dynamics (traveling with 2 young children). Trang was excellent at communicating with us, both before the trip and throughout our time in Vietnam, checking in with us via Whatsapp. She was also really helpful in arranging for luggage storage for our family (we were leaving an international post of 10 months, to return to the US, so we had lots of luggage!)

While Trang connected us with knowledgable guides at each spot, we had an exceptional time with Dat, in Central Vietnam. Some of our highlights from the trip included the day excursion from the cruise in Lan Ha Bay, exploring Hoi An and the coconut boats and relaxing at the beach in Mui Ne.

Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Dec 18, 2024

Hi Shana,
I hope you, Julie and your families are all fine. I’ve just come back to Hanoi after some days on an inspection trip to Ninh Binh and Halong Bay. Thank you so much for taking the time to share your experience with us! I am so happy that you enjoyed your holiday in Vietnam with us. Your happiness truly brings me a lot of motivation and passion for my job. I wish you, Julie and your families all the best and I do hope to have another chance to accompany you on your next adventure in Asia!
Warmest greetings from Vietnam,
Trang

Good not great
Italy | Nov 12 - Nov 22, 2024

C
charley w.
Chicago, IL | Reviewed on Dec 12, 2024
The good: entire trip was pre-planned so we literally just had to get ourselves to the airport. But from landing in Rome to leaving Rome 11 days later everything was taken care if. If you have questions, or a driver is late, whatever, the person helping you via the app was super fast and responsive. Very white glove. For us, Rita was on point. The highlights of our trip were a guided walking tour of Florence, which was simply amazing. I don’t remember our guides name, but she understood... Read more

The good: entire trip was pre-planned so we literally just had to get ourselves to the airport. But from landing in Rome to leaving Rome 11 days later everything was taken care if.

If you have questions, or a driver is late, whatever, the person helping you via the app was super fast and responsive. Very white glove. For us, Rita was on point.

The highlights of our trip were a guided walking tour of Florence, which was simply amazing. I don’t remember our guides name, but she understood architecture and art and made the three hours absolutely fascinating. The other highlight was our cooking class in Rome, which was an absolute blast.

The less good: we were planning a day trip to the Amalfi coast. They said it was about an eight hour day. But the night before, luckily, we looked at maps and realized the drive from Rome to Amalfi was three hours and 15 minutes or more. So given that we were going to be in the car for approximately seven hours, we weren’t sure how it was going to be an eight hour day. When we contacted them, they said oh yeah actually it’s a 12 hour day. And of those 12 hours, yes we’re gonna be in the car 7 to 8 hours driving to and from Amalfi and then around the area once we’re there. We were just not psyched about spending that much time in a car and we’re disappointed that the trip was so misrepresented. They did change it for us so that we could do something else around Rome that day. We basically had a car that took us to some of the local villages outside of Rome and that was pretty fun. But it was certainly a lot cheaper than the 12 hour day to Amalfi coast and yet they didn’t offer to rebate us any money. So that experience was disappointing.

The other less good… we had a day trip to sienna from Florence. And why we loved Sienna, and our driver was lovely, it turns out that he was only a driver who dropped us off in Siena and we were on our own. We sort of thought that he would drive us to sienna and then take us around. Sienna. And because we misunderstood that we sort of got to sienna and didn’t really know what to do. Because we didn’t do any research we thought we didn’t have to. Again, the driver was lovely, but it was just sort of a strange misunderstanding.

The final less good…the cost. Look if you’re insanely wealthy and don’t care then don’t read this paragraph. But we spent quite a bit of money to hire Kim Kim, and in the end felt like we received a lot of drivers and several guided tours that we probably could’ve booked ourselves. And like I said when we changed our 12 hour Amalfi excursion to an eight hour excursion just around Rome they didn’t refund us any money.

So overall sort of a mixed bag for us. Not sorry we hired Kim Kim, but also not sure we would do it again. Lastly, I would like to thank everyone from Kim Kim, who was so lovely in dealing with us. They were very, very nice.

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Jan 09, 2025

Hi Charley, thank you for sharing your feedback! I'm glad to hear that you enjoyed the pre-planned itinerary, the responsive support via the app, and highlights like the walking tour in Florence and the cooking class in Rome. We apologize for any misunderstandings regarding the Amalfi Coast and Siena experiences. Your feedback is important to us and we’ll take it into account to improve the experience for future travelers. Once again, we apologize for any inconvenience and truly appreciate you choosing us. We hope to have the opportunity to assist you with future journeys! Warm regards, Rita 😊

Awesome experience!
Peru | Nov 19 - Dec 5, 2024

K
Kimberly D.
Dallas, TX | Reviewed on Dec 12, 2024
Everything was amazing!
Liz Karen was extremely responsive to our desires and changing needs and put together a wonderful itinerary which worked without a glitch!
Read more

Everything was amazing!
Liz Karen was extremely responsive to our desires and changing needs and put together a wonderful itinerary which worked without a glitch!

Hotel Reviews
Posada Amazonas Lodge
Puerto Maldonado, Madre de Dios

A great adventure! Wonderful staff and delicious meals. Really appreciated the borrowing of rubber boots! Special note to our guide at Posada Amazonas Lodge who had an awesome knowledge of every animal and their sound from monkeys and macaws to frogs and ants (and could find them in the undergrowth) and every leaf or fruit and their use, taste and growth cycle.

Authenticity & Character
A jungle experience with all the comforts of home
Location
Loved seeing and hearing all the animals!
Staff
Our guide, Josemel, was absolutely amazing! He was very informative on flora and fauna and culture. There was no question he couldn’t answer right down to Latin nomenclature!
Cleanliness & Comfort
Inkaterra Hacienda Urubamba
Urubamba

Very nice cottage and main building with excellent dining

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hatun Inti Boutique Machupicchu
Machu Picchu

Good location. Big jacuzzi tub but jets didn’t work. Great breakfast

Authenticity & Character
Location
Loved overlooking the river
Staff
Cleanliness & Comfort
Antigua Casona San Blas
Cusco

Great hotel with excellent bar, restaurant breakfast buffet and bagged breakfast

Authenticity & Character
Wonderful decor and displays. Courtyard with fireplace
Location
Fun area to walk around
Staff
Very helpful with all our questions on local amenities
Cleanliness & Comfort
GHL Hotel Lago Titicaca Puno
Lago Titicaca, Puno
Authenticity & Character
Location
Nice location overlooking reed marsh, not close to town
Staff
Helpful when needed
Cleanliness & Comfort
Pullman Lima Miraflores
Miraflores, Lima
Authenticity & Character
Modern character
Location
Good location for walking around
Staff
Very helpful
Cleanliness & Comfort
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Dec 18, 2024

Hi Kimberly,
Thanks so much for your kind words. It was a pleasure to organize a trip for you 😊.
I hope you left with wonderful memories of Peru and that we will see you back soon! :)
Happy New Year and Merry Christmas! 🎄
Liz.

Couldn’t be more pleased
Iceland | Nov 24 - Dec 1, 2024

Isabela
Isabela V.
Flagami, FL | Reviewed on Dec 12, 2024
Adam listened to what we were looking for and created a great itinerary for us. Loved the fact that he created Google maps itineraries for each day, that made our road tripping so much easier and was such a thoughtful detail. Furthermore he made great suggestions in case we wanted to do more than what had been aalloyed for each day- some of those ended up being extraordinary experiences which we loved. Our trip was beyond delightful, the activities selected and even the hikes he managed to... Read more

Adam listened to what we were looking for and created a great itinerary for us. Loved the fact that he created Google maps itineraries for each day, that made our road tripping so much easier and was such a thoughtful detail. Furthermore he made great suggestions in case we wanted to do more than what had been aalloyed for each day- some of those ended up being extraordinary experiences which we loved. Our trip was beyond delightful, the activities selected and even the hikes he managed to sneak in (it’s late November and quite cold) were extraordinary. Hotels were great as well and were within our budget.
This is my 3rd trip with Kim Kim and I am definitely a fan! Will be consulting them for my next trip without a doubt.

Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Dec 13, 2024

Thank you for the wonderful review and for trusting Kimkim once again, Isabela. I'm glad you had a fantastic time in Iceland, and I'm sure many more adventures await you!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.