Kimkim Trip Reviews

4.8
Based on 17,225 ratings
Read 17,225 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Helena and the Kimkim team helped us plan a t...
Spain | Dec 14 - Dec 21, 2024

S
Spencer S.
Chicago, IL | Reviewed on Feb 17, 2025
Helena and the Kimkim team helped us plan a trip to Barcelona and the Pyrenees! It was spectacular! They were friendly and helpful and there to support us every step of the way as needed. I would definitely recommend them to anyone planning a trip to Spain. Read more

Helena and the Kimkim team helped us plan a trip to Barcelona and the Pyrenees! It was spectacular! They were friendly and helpful and there to support us every step of the way as needed. I would definitely recommend them to anyone planning a trip to Spain.

Activity Reviews
Visit Montserrat and Hiking
Visit Montserrat and Hiking
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 09, 2025

Hi Spencer,

Thank you so much for your kind words and for allowing me to help plan your spectacular trip to Barcelona and the Pyrenees!
It was a pleasure to be part of your journey, and I am happy to hear you enjoyed it.

If you dream of another adventure in Spain—or perhaps Portugal, Italy, or Morocco—I would love to help make it just as memorable.

Safe travels, and I hope to work with you again in the future! 🤩

Warmest regards,
Helena

Costa Rican Dream
Costa Rica | Feb 5 - Feb 15, 2025

A
Ann H.
Newark, NJ | Reviewed on Feb 17, 2025

Serendipity Adventures in Costa Rica were wonderful! They texted us daily with reminders of the schedule, gave personal recommendations for restaurants, and handled all our questions that came up. The team of Holden, Wilman, and Nancy were excellent.

All tours through the parks were fantastic. We were guided by Oscar, Bernie, and others who were so knowledgable. The accommodations were spectacular. We highly recommend Hotel Lomas del Volcan, Cloud Forest Lodge (with a 5 star restaurant), and La Mariposa with panoramic views of the Pacific Ocean.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 17, 2025

Thank you Ann, I'm happy to hear that you had a great experience with your guides and that your accommodations were everything you had hoped! Thank you also for recognizing the dedicated individuals on my team ⭐🦥🌞

Thank you
Holden Ketchum
Serendipity Adventures

Cambodia and Vietnam 12 day Tour
Vietnam | Feb 5 - Feb 16, 2025

Susana
Susana L.
Charlotte, NC | Reviewed on Feb 17, 2025
All local guides and drivers did a wonderful job. They work out of their way to help us. Especial Mr. Vibol in Siem Reap and Mr. Cuong in Hanoi were very accommodating. Read more

All local guides and drivers did a wonderful job. They work out of their way to help us. Especial Mr. Vibol in Siem Reap and Mr. Cuong in Hanoi were very accommodating.

Hotel Reviews
Caravelle Saigon

This is not a five star hotel. We have seen better hotels around.

Authenticity & Character
Not a lot of character that the hotel offers.
Location
Staff
Cleanliness & Comfort
Tam Coc Garden Resort
Ninh Binh

This place has a lot of characters. It’s a retreat and we love to spend more time here. The only thing missing is outlets by the coffee/tea makers. It’s a little inconvenience, but we worked with it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sofitel Legend Metropole Hanoi
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Almanity Hoi An Wellness Resort
Hoi An

This is the worse hotel of the whole trip. The rooms we got were at the very end of the building. They were a bit outdated and with the construction next door, and the dust around, we are happy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was clean but I would not say super comfy.
Shinta Mani Angkor
Siem Reap

I would give it a 5 star if it has an elevator. The floor was not very smooth and easily tripped if not paying attention. The shower door is not enclosed and it’s easily get the whole bathroom wet. We had issues with the air condition, but the problem was fixed pretty fast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Given that it does not have an elevator and the bathroom door needs to be replaced.
Activity Reviews
Dining at Michelin-star restaurant - Gia Restaurant
Dining at Michelin-star restaurant - Gia Restaurant
Hanoi

Dinner takes way too long, food was not what we expected. We wanted upscale Vietnamese food, that are simple and healthy. We didn’t choose this restaurant, we went because KimKim recommended this and we thought was included in our tour. The schedule says on the last day, breakfast and dinner were included, but we had to pay for this dinner, which was too expensive and the kind of food we did not enjoy. The table next to us were loud, the music the played was not songs from the 90’s. No class!

Quality of Experience
Food
Guides, Drivers and Staff
Poor driver had to come after 3 plus hours to pick us up.
Transport
Ho Chi Minh City Half-Day Tour
Ho Chi Minh City Half-Day Tour
Ho Chi Minh City

Time is never enough. Wish we could have more time to see the museums.

Food
Guides, Drivers and Staff
Transport
Authentic Mekong Delta Tour By Luxury Speedboat
Authentic Mekong Delta Tour By Luxury Speedboat
Ho Chi Minh City

It was good that we can see the Mekong river and the delta area, good experience visiting someone’s home and eat a home cooked meal. Visiting to the orphanage was wonderful and the small temple and the wet market we all enjoyed.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
VIP Fast Track Service
VIP Fast Track Service
Vietnam

I do not understand why we had this. It was good that we didn’t have to stand in line and got out of the airport in no time.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Apsara show with dinner
Traditional Apsara show with dinner
Siem Reap
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phare Ponleu Selpak Circus Show
Phare Ponleu Selpak Circus Show
Siem Reap
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Complex of Angkor
Explore the Complex of Angkor
Siem Reap

This is what we came to see, beautiful, serene. Wished we could spend more time here.

Quality of Experience
Guides, Drivers and Staff
Vibol is very knowledgeable about the history and culture of Cambodia.
Transport
Driver was very attentive. Besides cold water and cold wet towels, he cleans the van every time we were sight seeing.
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Feb 20, 2025

Dear Susana,

Thank you for your kind words! We're delighted to hear that you had a wonderful experience with our local guides and drivers. Mr. Vibol in Siem Reap and Mr. Cuong in Hanoi will be thrilled to know that their efforts made your trip even more special. Your appreciation means a lot to us, and we hope to welcome you on another adventure soon! 😊

Best regards,
Long

Wonderful trip to Cambodia!
Cambodia | Feb 10 - Feb 16, 2025

C
Colleen M.
Granite Bay, CA | Reviewed on Feb 17, 2025
Steve was a pleasure to work with. He kept us informed and was always very responsive. We loved the program he put together for us. The guides and drivers we had in Phnom Penh and Siem Reap added immensely to our enjoyment of the trip. Would 100% recommend this trip to anyone! Read more

Steve was a pleasure to work with. He kept us informed and was always very responsive. We loved the program he put together for us. The guides and drivers we had in Phnom Penh and Siem Reap added immensely to our enjoyment of the trip. Would 100% recommend this trip to anyone!

Hotel Reviews
The Aviary Hotel
Siem Reap
Authenticity & Character
Location
Staff
Cleanliness & Comfort
iRoHa Garden Hotel & Resort
Phnom Penh

The staff was so welcoming and helpful. Loved the breakfast!

Authenticity & Character
Location
Staff
Very welcoming and helpful
Cleanliness & Comfort
Exceptionally clean
Activity Reviews
Koh Ker & Beng Mealea temples
Koh Ker & Beng Mealea temples
Siem Reap
Quality of Experience
Very interesting and unique
Food
Guides, Drivers and Staff
Transport
Angkor Thom & Ta Phrom by remork with lunch
Angkor Thom & Ta Phrom by remork with lunch
Siem Reap
Phare, the Cambodian Circus (Seat B - open seating in the rear half of the middle seating area)
Phare, the Cambodian Circus (Seat B - open seating in the rear half of the middle seating area)
Siem Reap
Ox cart ride, Village Activities & Sunset drinks in the rice fields
Ox cart ride, Village Activities & Sunset drinks in the rice fields
Siem Reap
HAVEN Restaurant
HAVEN Restaurant
Siem Reap
Angkor Wat  morning visit
Angkor Wat morning visit
Siem Reap
Quality of Experience
Guides, Drivers and Staff
Really enjoyed Mr. Arn
Transport
Always nearby when we were done. Always had a cold water when we needed it
{{start_location}} to  {{end_location}} via  Skuon & Spean Praptos,  Kompong Khleang,
{{start_location}} to {{end_location}} via Skuon & Spean Praptos, Kompong Khleang,
Cambodia
Quality of Experience
Food
Guides, Drivers and Staff
Len and Mr. Ya were great!
Transport
Tuol Sleng, Central Market & Killing Fields in the afternoon
Tuol Sleng, Central Market & Killing Fields in the afternoon
Phnom Penh
Quality of Experience
Guides, Drivers and Staff
Transport
Royal Palace
Royal Palace
Phnom Penh
Short cyclo tour to Wat Phnom
Short cyclo tour to Wat Phnom
Phnom Penh
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Feb 18, 2025

Dear Colleen,
Thanks for taking the time to share those kind words. I will pass on the gratitude to our guides and drivers.
Also, very happy to hear you enjoyed the tour and the hotels we selected.
It was great to meet you and Herb in Siem Reap. I could tell you were enjoying Cambodia! Please let your friends and family know more about your trip, and of course recommend Kimkim/Travel Asia a la carte to plan their visits.
Thanks again and hope you had just as good a time in Vietnam as well.
Steve.

Essentials of Thailand
Thailand | Feb 4 - Feb 16, 2025

Ed
Ed P.
Chicago, IL | Reviewed on Feb 17, 2025
We were wonderfully taken care of throughout our trip, particularly by Toto in Bangkok and Bamie who travelled with us through Chiang Mai and Chiang Rai. We were amazed by the many markets we visited and our day with elephants in Chiang Mai and on the waters near Phuket stand out as highlights. Read more

We were wonderfully taken care of throughout our trip, particularly by Toto in Bangkok and Bamie who travelled with us through Chiang Mai and Chiang Rai.

We were amazed by the many markets we visited and our day with elephants in Chiang Mai and on the waters near Phuket stand out as highlights.

Hotel Review
Avani+ Riverside Bangkok Hotel
Bangkok

The Avani truly impresses with its remarkable rooftop infinity pool, impressive modern rooms, and mutating daily breakfast.

Activity Reviews
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok

Nothing can prepare you for the grandeur of Bangkok’s Royal Palace and Temple. You hardly know where to look as the site becomes more impressive from each new angle.

Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

A visit through the throngs of Thai street markets really drives home just how unique Thailand is from any other travel experience you may have had. Particularly surprising were the flower market and our daytime visit to the incredible Icon Siam mall whose entire ground floor is an astounding street market mimicking the streets of geographic regions across Thailand.

 Chiang Mai - Chiang Rai - Half day exploring the temples
Chiang Mai - Chiang Rai - Half day exploring the temples
Thailand

Just when you think you’ve seen everything Thai temples have to offer, the White Temple and Blue Temple remind you that Thailand can always still surprise and delight.

Baan Chang Elephant Park - Elephant Day Care
Baan Chang Elephant Park - Elephant Day Care
Chiang Mai

A magical day spent learning and interacting very closely with these amazing animals.

Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Feb 23, 2025

Dear Ed,
Thank you very much for your wonderful feedback. Your fantastic experience in Thailand is a great motivation for me and all of my team. I do hope to have a chance to accompany you in the future trips.
From Exotic Voyages team with thanks!

With our significant input, Coraima and Kim K...
Portugal | Feb 8 - Feb 15, 2025

Stephen
Stephen S.
Los Angeles, CA | Reviewed on Feb 17, 2025
With our significant input, Coraima and Kim Kim came through on their promise of a great 6 vacation in Portugal
Here are pics of some of our great guides and experiences
Read more

With our significant input, Coraima and Kim Kim came through on their promise of a great 6 vacation in Portugal
Here are pics of some of our great guides and experiences

Hotel Reviews
Torel Palace Porto
Porto

Very cool boutique hotel. Amazing architecture, service and amenities Treated us very well

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada de Lisboa, Praça do Comércio - Monument Hotel
Lisbon

The hotel was amazing in style, service and amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Feb 22, 2025

Steve, it was so much fun helping you and Sherry plan your trip to Portugal! Thank you for trusting my team throughout the planning process 😊 we always aim to offer a six-star experience, and I'm happy to read we met that for your trip. I hope to see you back at kimkim in the future!
Coraima

Ecuador
Ecuador | Jan 18 - Feb 9, 2025

K
Karina A.
Chicago, IL | Reviewed on Feb 16, 2025
We booked a 3 week trip to Ecuador with KimKim. The agency made the trip very easy for us, for the most part. The three weeks included time in the Andes for a Cotopaxi expedition, the Galapagos, and the Amazon. The booking and planning process was simple and convenient as well. As far as the trip itself goes, the Galapagos and the Amazon went seamlessly, and we were grateful to have gone with KimKim. Outside of that, our tour guide, Marco, was fantastic - taking us to Mindo,... Read more

We booked a 3 week trip to Ecuador with KimKim. The agency made the trip very easy for us, for the most part. The three weeks included time in the Andes for a Cotopaxi expedition, the Galapagos, and the Amazon.

The booking and planning process was simple and convenient as well.

As far as the trip itself goes, the Galapagos and the Amazon went seamlessly, and we were grateful to have gone with KimKim. Outside of that, our tour guide, Marco, was fantastic - taking us to Mindo, Otavalo/Cotacachi, Riobamba, Cuenca, Cajas, Guayaquil, and Antisana. Not to mention, multiple trips to the airport and back. He went above and beyond to keep us comfortable and happy.

For the Andes portion of our trip, we realized it might have been better to go with a company specialized in mountaineering to ensure we got the experience we wanted—proper acclimatization and ultimately summiting Cotopaxi. We had to make last-minute itinerary changes in Ecuador, and we felt some of the acclimatization days at the start could have been used more effectively. Additionally, we had some confusing experiences with our mountain guide. The most stressful part for me was that the itinerary we were given and following had us staying an extra night at Chilcabamba lodge (the night we were to summit Cotopaxi), and I believed we could safely leave our luggage there while we summited Cotopaxi. However, when I asked about it, we were told we'd need to check out before the climb and that a driver would watch our luggage while we climbed—this was not the case. In the end, our mountain guide arranged for our luggage to be left at the ranger station at Cotopaxi National Park. This aspect of the plan felt poorly executed, and I was stressed about our luggage being left behind in such an uncertain manner.

The other thing I would have liked is to have an idea of how many guides we would have to tip and how much cash would be required- we arrived in Ecuador with far less cash than we should have brought with us. Luckily, the agency was able to get more cash to us so we could appropriately tip.

For the Galapagos and the Amazon, we had several domestic flights, which all went rather smoothly. KimKim booked us a cruise for the Galapagos, which was fantastic, and a wonderful Amazon lodge where we had some great experiences. I would definitely recommend KimKim for vacationing in Ecuador, as long as mountaineering is not involved.

Hotel Reviews
Holiday Inn Quito Airport, an IHG Hotel
Tababela
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Napo Cultural Center
NAPO
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Expedition Legend
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Guayaquil, Ascend Hotel Collection
Guayaquil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room looked old, small bed
Hotel Victoria
Cuenca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Spa Casa Real
Riobamba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chilcabamba Lodge
Machachi

Everything about Chilcabamba is fantastic. We hope to return one day,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Quito Hotel
Quito

The first room we had was smaller than expected for a junior suite. However, the hotel itself was really nice. Important to note, they don’t take American Express.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on Feb 17, 2025
Hi Karina, Thank you so much for your thoughtful review! We’re thrilled that you enjoyed the Galapagos and the Amazon and that Marco made your trip more enjoyable. Your feedback is very valuable to us, especially regarding the Andes part of your trip. We’re sorry for the issues with the itinerary and the luggage situation. We’ll work on improving these areas for future travelers. Just to clarify, we sent the info sheet or voucher a month before your arrival, and at the end of the document,... Read more

Hi Karina,

Thank you so much for your thoughtful review! We’re thrilled that you enjoyed the Galapagos and the Amazon and that Marco made your trip more enjoyable.

Your feedback is very valuable to us, especially regarding the Andes part of your trip. We’re sorry for the issues with the itinerary and the luggage situation. We’ll work on improving these areas for future travelers.

Just to clarify, we sent the info sheet or voucher a month before your arrival, and at the end of the document, you can find tipping recommendations. Thanks for bringing this up, we’ll make sure it's clearer next time.

We truly appreciate you sharing those details of your trip with us; it helps us improve.

We also want to thank you for your recommendation of KimKim, and We're grateful for the trust you placed in us to help create a special adventure. We can’t wait to help you plan your next journey, whether it’s the Inca Trail in Peru or the Lost City in Colombia!

Thanks again for your feedback.

Best regards,
Majo & Tamer

The Best of Argentina
Argentina | Feb 2 - Feb 15, 2025

C
CAROL F.
Flagami, FL | Reviewed on Feb 16, 2025
From the moment I decided to plan a trip to Argentina, Agustina was by my side (via texts and email) Yes, we could even have spoken on the phone, but each step of the way, she was there to offer ideas, guide and facilitate everything we wanted in our adventure. This was a different way for us to plan and travel as we generally self-drive, cater, and explore independently. However, will all lodgings, transfers, shuttle, excursions planned for us, it was easier to relax and enjoy. Meeting... Read more

From the moment I decided to plan a trip to Argentina, Agustina was by my side (via texts and email) Yes, we could even have spoken on the phone, but each step of the way, she was there to offer ideas, guide and facilitate everything we wanted in our adventure. This was a different way for us to plan and travel as we generally self-drive, cater, and explore independently. However, will all lodgings, transfers, shuttle, excursions planned for us, it was easier to relax and enjoy. Meeting fellow travelers and seeing large groups with touring guides and sometimes hassled fatigued travelers, we were ecstatic that we weren't one of them. At each location, we were met with local companies for our shuttles and transfers and confirmation of tours. Very responsive companies under the umbrella of Agustina and Mater. We had a road book that was updated and confirmed each day.

Our trip included Buenos Aires, Ushuaia (end of the world), El Calafate (Patagonia), and Puerto Iguazu.

Hotel Reviews
La Reserva Virgin Lodge de Selva by DON
Puerto Iguazú

We were truly in a rainforest, complete with birdlife, and amazing trees. We had a screened porch with table and chairs and hammock to complete the rainforest appeal. Other hotels were in town center and while close to restaurants and shops did not seem to offer the appeal of rainforest.

Authenticity & Character
Location
Staff
Welcoming after our 2 AM arrival. Johann assisted with cart to our room especially since we were on second level.
Cleanliness & Comfort
Blanca Patagonia Boutique Inn and Cabins
El Calafate, Santa Cruz

Although a taxi ride away from town center, this was a spectacular location for view. The main lobby was like being in an elaborate lodge or private home. The restaurant upstairs was small and intimate. The breakfast service was also upstairs and was abundant. We stored our luggage on our last day and relaxed in the environment before our airport shuttle arrived. There was an outdoor spa that we didn't use, but again, a glass enclosure with a spectacular view.

Authenticity & Character
Location
Staff
So friendly, helpful, engaging.
Cleanliness & Comfort
Alto Andino Hotel
Ushuaia

Uphill from town center with magnificent views over the water. Easy walk to the pier for excursions.

Authenticity & Character
Breakfast was served on the 4th floor with spectacular views. Midday coffee and tea with cookies was available.
Location
Although hilly, broken sidewalks, you could reach restaurants and shops easily.
Staff
Welcoming! The hotel was connected to our tours and would inform us of our activities.
Cleanliness & Comfort
Awwa Suites & Spa
Buenos Aires

In a peaceful and safe place in Buenos Aires. Accustomed to English speaking travelers to some extent. No restaurant, but morning delivery of breakfast to your room. While we didn't use, there was a pool, spa, sauna, availability of massage, robes and kitchen set.

Authenticity & Character
Location
Away from bussle of centro - walking distance to many cafes and restaurants, green parks closeby, and the Japanese Rose Garden.
Staff
Cleanliness & Comfort
Activity Reviews
Milonga night
Milonga night
Buenos Aires

While we skipped the Tango lesson, we enjoyed going to a local Milonga with our guide Martene. While a late night, it was a wonderful experience and enjoyed our last night in Buenos Aires.

Quality of Experience
Welcomed to Milonga by owner and seated at a reserved table where we could enjoy our drink without participating, but could appreciate the evening.
Guides, Drivers and Staff
Martene made us comfortable and explained so much about a Milonga answering all my questions. He joined in the dance on several occasions allowing us to take photos although generally frowned upon
Transport
Prompt pickup, arranged our travel by Uber both to the Milonga and home again to our hotel.
Walking tour: Palermo & Recoleta
Walking tour: Palermo & Recoleta
Buenos Aires

Wonderful to reconnect with Jessica who first met us at airport and then was our guide to Buenos Aires in our early days of our visit. We visited yet another area full of information. So comfortable to travel with her.

Quality of Experience
Guides, Drivers and Staff
Jessica was attentive to both our needs and questions. Flexible, caring, organized, friendly, knowledgeable.
Transport
Jessica was on time, organized our rides
Half day tour to the Iguazú Falls (Brazilian side)
Half day tour to the Iguazú Falls (Brazilian side)
Argentina

Slightly confusing for us travelers as we picked up at hotels and then many stops to facilitate border crossing. Our apprehension was due to our inexperience. We were a large group that made visiting the Falls together hard to manage. Getting lost was a slight concern in the crowds. However, the trip to BOTH sides of the Falls is not to be missed.

Quality of Experience
Guides, Drivers and Staff
Bruno tried his best, but there could have been an easier way to keep us together at various meeting points. A lot of time was wasted at each check point as our group reconnected. Simply giving us a time and location meet would have sufficed.
Transport
While the group crossed the border, 4 of us remained in Brazil to visit Bird Park. Separate arrangements were made for our safe, prompt return with taxi to cross the border and return to our lodge.
Bird's Park
Bird's Park
Argentina

Such a calm experience (1 1/2 hours) after the crowds of the Falls. Interpretive signage in 3 languages. Extensive areas in protected aviaries so you could experience close hand all the birds.

Quality of Experience
Our guide got us our prepaid tickets and arranged for our taxi pickup to both cross the border and return us to hotel seamlessly.
Guides, Drivers and Staff
Bruno was soft spoken and spoke clearly to each traveler always keeping us informed of what we were going to do and how to keep us together
Transport
Boat trip along the Iguazu River
Boat trip along the Iguazu River
Puerto Iguazú

Fun experience down a calm river with 18 people. We didn't have to paddle, just enjoy

Quality of Experience
Guides, Drivers and Staff
Pamela arranged tickets for park entrance, train ride, boat experience and met us each time to keep the tour moving w/o hesitation or interruption - seamless!
Transport
Private tour to the Argentinian side of the falls
Private tour to the Argentinian side of the falls
Argentina

The most spectacular waterfalls we've ever experienced. We had a private guide that added to both our knowledge and fun experience.

Quality of Experience
Guides, Drivers and Staff
Pamela was amazing. So attentive. Easily kept track of time and us. Paced activities well
Transport
Discovery Estancia Cristina
Discovery Estancia Cristina
El Calafate

From a ride by coach to a boat to a long boat ride to 4x4 transport to return, it was a full day of so many experiences. Luch at the restaurant was wonderful! Full service again complete with wine.

Quality of Experience
Ease of transfer from one activity to another
Guides, Drivers and Staff
We were divided into English and Spanish groups which made it easier for guides to explain w/o having to repeat twice.
Transport
Coach always there, boat always ready, activities at the Estancia ready and organized for us upon our arrival
Full day at Glaciares National Park: Perito Moreno
Full day at Glaciares National Park: Perito Moreno
El Calafate

From start to finish, we were guided, transferred and informed about the best way to explore the glacier walkways.

Quality of Experience
Well planned - ample time to explore views of this spectacular glacier
Guides, Drivers and Staff
Explained our schedule, showed us overall map of walkways along with helpful advice.
Transport
well connected from hotel pickup by coach to boat and back
Family dinner in Calafate
Family dinner in Calafate
El Calafate

How special to be greeted by your host in his home. Gabriel prepared his specialties using his mother's recipes. Lively group that melded well.

Quality of Experience
Wonderful food in cozy surroundings
Food
everything from start to finish. Gabriel explained his food and ingredients and allowed the opportunity to share dishes.
Guides, Drivers and Staff
Picked up from our hotel and returned seamlessly after dinner.
Transport
Trekking & Canoeing in Tierra del Fuego National Park
Trekking & Canoeing in Tierra del Fuego National Park
Ushuaia
Quality of Experience
small group experience
Food
Lunch served in a heated geodeisic dome complete with starter, soup, lunch, dessert and WINE!
Guides, Drivers and Staff
Valentine created a team. We bonded and we enjoyed ourselves in the national park. Valentine was always aware of his group, attended to our needs and shared his knowledge of the forest.
Transport
From our first pick-up Valentine was friendly and engaging. Made you eager for a day together
Estancia Harberton & walk with penguins
Estancia Harberton & walk with penguins
Ushuaia

Great experience with penguins for an hour on their island

Quality of Experience
Guides, Drivers and Staff
Our guide did his best to keep us together as we explored the island paths.
Transport
Well timed, but since you could only travel to island by boat for 20-30 people, you had to wait til they returned from their one hour penguin island tour. The tour could have been shorter with less folks booked.
Navigation through the Beagle Channel 2.30 hs
Navigation through the Beagle Channel 2.30 hs
Ushuaia

There was confusion about the time of this tour and our expected arrival. You had to get yourself to the port to check in. We arrived too early, and had to wait too long for an average tour. It was informative to be on the channel that separates Argentina and Chile. Guide spoke in English and Spanish but w/o much enthusiasm,

Quality of Experience
Guides, Drivers and Staff
Transport
no hotel pick-up; unclear about arrival time and check in was crowded and haphazard
Palermo Food Tour
Palermo Food Tour
Buenos Aires

We had to get ourselves to the meeting place (1st restaurant) Walked with a group of 10. We certainly got the flavor of many dishes and different outdoor cafes. We were expected at each location which was welcoming. The one serving steak and sausage was touch and the food dry. Perhaps change this stop.

Quality of Experience
Food
Variety of food choices at each locale. Ending with gelato and dessert was a treat.
Guides, Drivers and Staff
Transport
Tango & cena show at El Viejo Almacen
Tango & cena show at El Viejo Almacen
Buenos Aires

Having never attended a Tango show, we were warmly greeted and seated. The service was excellent and the show fantastic.

Quality of Experience
Food
Argentine steak! Malbec wine!
Guides, Drivers and Staff
Always felt like we had a guardian angel with us that kept track of times and our location
Transport
Buenos Aires Walking tour, La Boca & City centre
Buenos Aires Walking tour, La Boca & City centre
Buenos Aires

Jessica was the guide that first met us at the airport as we checked into our hotel. We were with her for this walking tour and again when we returned to BA two weeks later. She was super accommodating with some help that we needed and handled everything about our first view of the city so easily - moving from walking, to Uber, to local bus.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Feb 17, 2025
Wow Carol Thank you so much for your detailed and thoughtful review! It was truly a pleasure assisting you in planning this adventure through Argentina. I’m delighted to hear that everything went smoothly and that you were able to fully enjoy each destination without the stress of logistics. Your kind words about the accommodations, excursions, and local guides mean a lot, as we always strive to create the best experience possible. It’s wonderful to know that the itinerary allowed you to... Read more

Wow Carol

Thank you so much for your detailed and thoughtful review! It was truly a pleasure assisting you in planning this adventure through Argentina. I’m delighted to hear that everything went smoothly and that you were able to fully enjoy each destination without the stress of logistics.

Your kind words about the accommodations, excursions, and local guides mean a lot, as we always strive to create the best experience possible. It’s wonderful to know that the itinerary allowed you to relax, explore, and connect with the places you visited in a meaningful way.

I appreciate your honest feedback about each experience, and I will definitely take your suggestions into account to continue improving our services. I hope you’ll carry beautiful memories from this trip, and if you ever decide to explore Argentina (or beyond!) again, I’d love to help you plan another unforgettable journey.

Wishing you all the best, and safe travels in the future!

Warm regards,
Agus

Fantastic Norwegian experience
Norway | Dec 21 - Dec 30, 2024

D
Divya A.
Los Angeles, CA | Reviewed on Feb 16, 2025
Katie was great to work with. She was very responsive and knowledgeable about our destination, Norway. We had a number of requests to customize the trip and she was able to accommodate those requests. One of the biggest benefits we realized was when our original destination (Tromso) was booked up and she was able to pivot to another location (Alta) while still fulfilling our requests. We also enjoyed the daily check-in’s and follow through during the trip and after. We highly recommend Katie... Read more

Katie was great to work with. She was very responsive and knowledgeable about our destination, Norway. We had a number of requests to customize the trip and she was able to accommodate those requests. One of the biggest benefits we realized was when our original destination (Tromso) was booked up and she was able to pivot to another location (Alta) while still fulfilling our requests. We also enjoyed the daily check-in’s and follow through during the trip and after. We highly recommend Katie for your travel needs!

Hotel Reviews
Sorrisniva Arctic Wilderness Lodge
Alta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sorrisniva Igloo Hotel
alta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bjørnfjell Mountain Lodge
Alta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Blu Airport Hotel, Oslo Gardemoen
Gardemoen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sami Culture Experience with Reindeer Sledding
Sami Culture Experience with Reindeer Sledding
Alta
Quality of Experience
Guides, Drivers and Staff
Transport
Ice Sculpting Experience
Ice Sculpting Experience
Alta
Quality of Experience
Guides, Drivers and Staff
Transport
Trasti og Trine Dog Sledding
Trasti og Trine Dog Sledding
Alta
Quality of Experience
Guides, Drivers and Staff
Transport
Arctic Light Snowmobile Experience
Arctic Light Snowmobile Experience
Alta
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Snowshoe Tour
Guided Snowshoe Tour
Alta
Quality of Experience
Guides, Drivers and Staff
Transport
Polar Night Bonfire Trip
Polar Night Bonfire Trip
Alta
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Katie Acheson-Gray
Katie
Katie Acheson-Gray
Local specialist in Sørreisa | Replied on Feb 17, 2025

Hi Divya,

Thank you very much for your kind and detailed review! So glad to hear you and your family had a great time here in Norway, and you were happy with all the accommodation and activities.

It was a pleasure dealing with you, and I hope we can welcome you back another time!

Best regards,
Katie

Costa rica
Costa Rica | Jan 30 - Feb 8, 2025

Danae
Danae K.
Canada | Reviewed on Feb 16, 2025

We had an amazing itinerary for a 10 day vacation to Costa Rica put together by Holden on the serendipity adventures team! They were very prompt with replies to all of our itinerary change requests, and ensured we were 100% satisfied prior to booking. We loved the activities they booked for us and the shuttle services were always on time and very convenient!

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 16, 2025

Thank you Danae! 🦋

I'm glad to hear that everything ran smoothly and that you and your friends had a great time in Costa Rica 🇨🇷

Thank you
Holden Ketchum
Serendipity Adventures

The Riley hotel was great; the snorkeling was...
Australia | Feb 10 - Feb 14, 2025

T
Tim H.
Ashburn, VA | Reviewed on Feb 15, 2025
The Riley hotel was great; the snorkeling was beyond my wildest expectations (too bad it was raining and cloudy). I have been a diving for almost 50 years and I have never seen corals that beautiful. The trips into the rainforest were also fantastic and I would highly recommend a night rainforest visit. Well done!! Read more

The Riley hotel was great; the snorkeling was beyond my wildest expectations (too bad it was raining and cloudy). I have been a diving for almost 50 years and I have never seen corals that beautiful. The trips into the rainforest were also fantastic and I would highly recommend a night rainforest visit. Well done!!

Hotel Review
Crystalbrook Riley
Cairns

The pool was great and the access to great places to eat was fantastic. Very relaxing.

Authenticity & Character
Location
Near the Great Barrier Reef; east access to excursions; good restaurants
Staff
Front desk staff were very friendly and extremely helpful.
Cleanliness & Comfort
Activity Reviews
Afternoon/Evening  Adventure & Nocturnal Wildlife Tour
Afternoon/Evening Adventure & Nocturnal Wildlife Tour
Australia

I loved trekking, but especially at night as it was a far different experience that any of the daytime walks. Guide (Paul) was friendly and fun. Got to see a platypus!!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Grand Kuranda Rainforest Day Trip
Grand Kuranda Rainforest Day Trip
Australia

Unfortunately, rain put a damper on the excursion as we had the boomerang and spear exhibition abbreviated and the cable car ride cancelled. But, overall, a great experience. The best part of the trip had to be the Duck boat tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Dreamtime Cruise (From Hotel) - Snorkel Great Barrier Reef
Full Day Dreamtime Cruise (From Hotel) - Snorkel Great Barrier Reef
Australia

Be prepared for a long trip to and from the reef. However, the experience once there was GREAT! You have no idea how colorful and varied the sealife is on the reef. It is something you will never forget. The staff were extremely friendly and informative. And talented.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Feb 16, 2025

Hello Tim,
Thanks for the beautiful review. I loved that you mentioned the Reef. There has been so much bad publicity about the reef dying and I agree, it is really spectacular. On top of that there is a huge amount of conservation efforts going on and they pay off!!

Thank you again for trusting your trip to us and it would be a pleasure to plan another trip with you in the future.

Liz

Everyone and every siting was amazing!
Costa Rica | Feb 4 - Feb 11, 2025

Sarah
Sarah S.
Minneapolis, MN | Reviewed on Feb 15, 2025
Hanging bridges, flowers, ferns, tree roots!above ground, very walkable terrain, I loved that we avg. 4 miles / hike😊 snakes, frogs, crocodiles, stopping to look over a bridge where I counted 14 crocs sun bathing! The flower I could squeeze and smell a delightful fragrance!Sorkeling and all the great food!! Read more

Hanging bridges, flowers, ferns, tree roots!above ground, very walkable terrain, I loved that we avg. 4 miles / hike😊 snakes, frogs, crocodiles, stopping to look over a bridge where I counted 14 crocs sun bathing! The flower I could squeeze and smell a delightful fragrance!Sorkeling and all the great food!!

Hotel Review
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

The people here are the Best in providing great assistance! Restaurant is scrumptious!!! Private pools are sooo relaxing and romantic 🥰 Staff is really friendly and exhibits their country’s motto of “Pura Vida” ! It is the best place I have ever stayed as far as service, and attitude !!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The beds!!
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 18, 2025

Hello Sarah, thank you for the review! We are all happy that you enjoyed your trip to our beautiful country and had so many great experiences! It sounds like you really took the time to appreciate the details 🦥

Thank you
Holden Ketchum
Serendipity Adventures

Great Experience with Travel Pros at KimKim
Patagonia | Feb 1 - Feb 12, 2025

Mary
Mary M.
Dallas, TX | Reviewed on Feb 15, 2025
We generally research and plan our own travel; this was the first time we used an agency, and it was well worth it. Since we had not been to South America previously, having the expertise Anahi provided was part of what made our trip go so smoothly. She gave us excellent advice, made last minute changes to add an extra stop in Ushuaia (so glad we did this!), and she set up excellent excursions and guides for the days we requested them. When there was a minor issue (had to reschedule an... Read more

We generally research and plan our own travel; this was the first time we used an agency, and it was well worth it. Since we had not been to South America previously, having the expertise Anahi provided was part of what made our trip go so smoothly. She gave us excellent advice, made last minute changes to add an extra stop in Ushuaia (so glad we did this!), and she set up excellent excursions and guides for the days we requested them. When there was a minor issue (had to reschedule an excursion due to weather), they responded quickly, and everything was taken care of. It really was seamless without the frustrations that can sometimes occur when traveling. Every guide and driver we had was professional, knowledgeable and personable.
We would use KimKim again!

Hotel Reviews
Hotel Intersur Recoleta
Recoleta, Buenos Aires
Esplendor by Wyndham El Calafate
El Calafate, Santa Cruz
InterContinental Santiago Hotel
Santiago
Tierra Patagonia Hotel & Spa
Torres del Paine
Activity Reviews
Tango Show & Dinner
Tango Show & Dinner
Buenos Aires
Minitrekking  in "Los Glaciares National Park"
Minitrekking in "Los Glaciares National Park"
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Perito Moreno Glacier Excursion 🗻
Perito Moreno Glacier Excursion 🗻
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Santiago: Half Day Concha y Toro Winery - PRIVATE
Santiago: Half Day Concha y Toro Winery - PRIVATE
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anahi Diaz
Anahi
Anahi Diaz
Local specialist in Córdoba | Replied on Feb 18, 2025
Dear Mary & Billy, Wow—thank you so much for your thoughtful review! It truly means a lot to hear that your first experience using an agency was such a positive one. It was a pleasure helping you plan your South American adventure, and I’m so glad the extra stop in Ushuaia turned out to be a highlight! Making sure everything runs smoothly—even when unexpected changes come up—is always our goal, so it’s great to hear that you felt well taken care of. I’ll be sure to share your kind words... Read more

Dear Mary & Billy,

Wow—thank you so much for your thoughtful review! It truly means a lot to hear that your first experience using an agency was such a positive one. It was a pleasure helping you plan your South American adventure, and I’m so glad the extra stop in Ushuaia turned out to be a highlight!

Making sure everything runs smoothly—even when unexpected changes come up—is always our goal, so it’s great to hear that you felt well taken care of. I’ll be sure to share your kind words with our guides and drivers as well!

If you ever decide to explore more of South America, I’d love to help you plan another amazing journey.

Wishing you many more wonderful travels ahead!

Best regards,
Anahí

Our Memorable South Island New Zealand Adventure
New Zealand | Nov 22 - Nov 29, 2024

S
Scott K.
Seattle, WA | Reviewed on Feb 15, 2025
KimKim and our agent, Paula, provided a truly exceptional 5-star experience planning our South Island New Zealand adventure. Our trip was on the short side, 7 days, and we didn't know how to get started or what was best to pack into our stay. From the initial inquiry, Paula's communication was prompt, friendly, and professional. She patiently listened to our vague ideas, given we knew nothing about New Zealand and expertly crafted a personalized itinerary that perfectly matched our... Read more

KimKim and our agent, Paula, provided a truly exceptional 5-star experience planning our South Island New Zealand adventure. Our trip was on the short side, 7 days, and we didn't know how to get started or what was best to pack into our stay. From the initial inquiry, Paula's communication was prompt, friendly, and professional. She patiently listened to our vague ideas, given we knew nothing about New Zealand and expertly crafted a personalized itinerary that perfectly matched our interests and budget. Paula's knowledge of New Zealand was evident; she offered insightful recommendations for hidden gems and must-see attractions, enhancing our trip beyond the typical tourist experience. The entire planning process was seamless, with Paula handling all the details, from accommodations to activities and transportation, along with some last minute changes along the way. Her responsiveness throughout, even during our trip when we had a minor query, was remarkable. Thanks to Paula and KimKim, our New Zealand vacation was unforgettable.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Feb 16, 2025

G'day Scott,

Thank you so much for your wonderful trip review! I truly appreciate you taking the time to share your experience with me. Your feedback means a lot, and I’m delighted to hear that you had a great time.

If you ever need assistance with future travels, I’d be more than happy to help. Looking forward to planning your next adventure!

Take care and please keep in touch.

Cheers,
Paula

A fantastic winter Iceland trip
Iceland | Jan 22 - Jan 28, 2025

K
Keshigaa P.
Canada | Reviewed on Feb 14, 2025
Rinolda was great with helping us book the trip. It was on short notice and part way through we added a day to the trip and she didn't falter at all. We got to see lots of Iceland without feeling rushed along with lots of tips. The places we stayed at were fantastic and despite the shorter sunlight days we still were able to fit it all in (and Rinolda knew which places we could visit while still slightly dark and get great photos). We all really enjoyed the trip Read more

Rinolda was great with helping us book the trip. It was on short notice and part way through we added a day to the trip and she didn't falter at all. We got to see lots of Iceland without feeling rushed along with lots of tips. The places we stayed at were fantastic and despite the shorter sunlight days we still were able to fit it all in (and Rinolda knew which places we could visit while still slightly dark and get great photos). We all really enjoyed the trip

Hotel Reviews
Hotel Orkin
Reykjavik

The room is a bit small at the entrance without anywhere to really put wet boots so getting in/out was a bit tight and a challenge to keep socks dry. There's a loft area for some of the beds which gives you some more space although the staircase is a little tight for larger luggage. The room was clean, the breakfast is close by with tea and coffee always available. There's a lot of storage by the room entrance which was nice and the loft provides some extra room without having to bend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dalshöfði Guesthouse
Kirkjubaejarklaustur

It is a bit of a drive down a smaller road off the highway, which in the winter was slower going because of the snow. The road however was plowed despite it having been snowing right until our arrival. The guesthouse was very clean, the kitchen was well stocked with spices, and best of all there's a second sink so you can brush/wash your face while the bathroom is occupied which saved us time as a group. We thoroughly enjoyed our stay.

Authenticity & Character
Location
Cleanliness & Comfort
Bjork Guesthouse
Laugarvatn

Clean, spacious rooms with a "mudroom" like area to unload all your winter gear. It was warm, close to the hotel that served breakfast and also close to a lookout area for Aurora hunting and star gazing. The bathrooms worked well and good amount of parking.

Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
Crystal Blue ice cave tour
Kirkjubæjarklaustur

The ice cave is amazing. Absolutely gorgeous and our guide made it even better by encouraging us to turn off our lamp lights when we were all safe to let us experience the cave naturally. However finding the start of the tour was a bit of a challenge (it wasn't the vehicle as stated on on reservation but near an ad sign where a worker found us as we were trying to figure out where to go) and the vehicle was failing to start up at the beginning until our guide got it working. But once we were moving it was absolutely enjoyable and very fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Glacier Hike
Iceland

A lot of fun and a unique experience. The guide double checked all our gear and made sure we were safe but able to enjoy the walk. She also helped us take lots of pictures including stopping in areas with good views to give us a chance to take pictures. Highly recommend

Quality of Experience
Guides, Drivers and Staff
Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Feb 21, 2025

I am glad to be a part of your adventure! Until the next time!

Altogether it was a very positive experience....
Egypt | Jan 29 - Feb 11, 2025

Serge
Serge Q.
Canada | Reviewed on Feb 14, 2025
Altogether it was a very positive experience.
Nader was most helpful with arrangements to fulfill our expectations and desires
Our Cairo guide Mohamed Sharawi was extremely knowledgeable and enthusiastic in sharing information we received eagerly.
As the other guide, also named Mohamed ( Luxorto Aswan), he was usually well enough informed but not all the time.
Drivers were well trained and we felt secure.
Housing accomodations were outstanding .
The boat ( dahabyia) was very pleasant...
Read more

Altogether it was a very positive experience.
Nader was most helpful with arrangements to fulfill our expectations and desires
Our Cairo guide Mohamed Sharawi was extremely knowledgeable and enthusiastic in sharing information we received eagerly.
As the other guide, also named Mohamed ( Luxorto Aswan), he was usually well enough informed but not all the time.
Drivers were well trained and we felt secure.
Housing accomodations were outstanding .
The boat ( dahabyia) was very pleasant and the staff most amiable.
The cruise was very relaxing and pleasant.
It would be hard to point out one single moment or sight since everyone had it's features even though I admit that Karnak was most impressive.
Egyptian people were welcoming and friendly.
Food was good specially fruits and vegetables that were fresh and very tasty
We were very satisfied with this first experience with KimKim .

Hotel Reviews
Movenpick Aswan
Aswan

A unique hotel with great history, very nice decor from the mid sixties belle preserved. The pools and the gardens were exceptionally large and well kept

Authenticity & Character
Location
Staff
Restaurant staff
Cleanliness & Comfort
Seti Abu Simbel Lake Resort
Abu Simbel

Authentic nubian style with a unique touch.

Authenticity & Character
The overall decor
Location
Staff
Cleanliness & Comfort
Dahabiya Akhnaton

Nice boat event hough the cabins and washroom were very small. Th staff was efficient and friendly . Housekeeping excellent. Food was very fresh tasty and well presented

Authenticity & Character
Location
Typical and on a human scale.
Staff
Cleanliness & Comfort
Cabins and public areas.
Hilton Luxor Resort & Spa
Luxor, Luxor Governorate

Pleasant accommodation with a v6nice location with gardens and pool overlooking the Nile.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Magnfiiceny hallway .
Fairmont Nile city
cairo

Comfort, elegance. Great food. Perfect housekeeping and services

Authenticity & Character
Refined ambiance with Egyptian touch
Location
Overriding the Nile river
Staff
Housekeeping definitely
Cleanliness & Comfort
Beds undoubtedly
Activity Reviews
Free Day in Cairo
Free Day in Cairo
Cairo

Touring old town and the optical churches gave us another view of Cairo

Quality of Experience
Guides, Drivers and Staff
Transport
Security and expeer
Visit Abu Simbel temple  & overnight at the hotel
Visit Abu Simbel temple & overnight at the hotel
Egypt

As impressive as could be ecpected

Quality of Experience
Visit Old Egyptian Museum
Visit Old Egyptian Museum
Cairo

Old museum still containing great treasures

Quality of Experience
Guides, Drivers and Staff
Transport
National Museum of Egyptian Civilization (NMEC)
National Museum of Egyptian Civilization (NMEC)
Cairo

The encounter with the mummies was a rare experience

Quality of Experience
Guides, Drivers and Staff
Transport
Grand Egyptian Museum tour to the grand hall & commercial area
Grand Egyptian Museum tour to the grand hall & commercial area
Cairo

A most impressive museum. The perfect stage for incomparable treasures.

Quality of Experience
Guides, Drivers and Staff
Visit Philae temple & High Dam - Felluca ride
Visit Philae temple & High Dam - Felluca ride
Aswan

Well preserved after moving the whole complex to higher groundd

Quality of Experience
Guides, Drivers and Staff
Transport
Kom Ombo Temple - Aswan
Kom Ombo Temple - Aswan
Kom Ombo

Unbelievable sight

Quality of Experience
Guides, Drivers and Staff
Transport
El Kab - Edfu
El Kab - Edfu
Edfu
Quality of Experience
Guides, Drivers and Staff
Embarkation in Esna – El Kab – Quessia
Embarkation in Esna – El Kab – Quessia
Esna

Very beautiful sight .

Quality of Experience
7
Guides, Drivers and Staff
Transport
Karnak and Luxor temple
Karnak and Luxor temple
Luxor

Most impressive sight with a real feeling of the grandeur of it's past.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit The west Bank of Luxor
Visit The west Bank of Luxor
Luxor

The sight is totally awesome. Retired first tomb is incredible

Quality of Experience
Guides, Drivers and Staff
Transport
Dendara and Abydos temples Day trip
Dendara and Abydos temples Day trip
Luxor

Unexpected and spectacular

Quality of Experience
One xan be thankful that sand by covering the sight has kept this sight in such good conditions
Guides, Drivers and Staff
Transport
The chance to go threw the countryside and see local folks in their daily activities
Visit Dahshour Pyramids
Visit Dahshour Pyramids
Egypt

Unexpected and pleasant discovery.

Guides, Drivers and Staff
Transport
Pyramids, Sphinx, Sakkara, Memphis and camel ride
Pyramids, Sphinx, Sakkara, Memphis and camel ride
Cairo
Quality of Experience
Guides, Drivers and Staff
Mohamed Sharawi is an outstanding guide
Transport
Security professional and courteous
Local specialist: Nader Hussein
Nader
Nader Hussein
Local specialist in Egypt | Replied on Feb 16, 2025

Hello Serge;

Thank you so much for your wonderful review! We're thrilled to hear you had such a fantastic time exploring Egypt. It’s our mission to create memorable experiences, and it’s great to know that we succeeded in making your trip special. If you ever decide to return, we would love to assist you in planning more amazing adventures. Safe travels and best wishes!

Shukran
Nader

This trip had almost 100% success. Locations...
Vietnam | Jan 30 - Feb 10, 2025

D
David C.
Newark, NJ | Reviewed on Feb 14, 2025
This trip had almost 100% success. Locations of hotels, great guides, timely transportation, tour destinations and overall quality for the money were right on. Considering the part of the world and the number of flights due to the destinations that we wanted to see, Ashley did a great job of advising and arranging suitable flights and appropriate timeframes, all of which were met with the scheduled transport services. Read more

This trip had almost 100% success. Locations of hotels, great guides, timely transportation, tour destinations and overall quality for the money were right on. Considering the part of the world and the number of flights due to the destinations that we wanted to see, Ashley did a great job of advising and arranging suitable flights and appropriate timeframes, all of which were met with the scheduled transport services.

Hotel Reviews
May De Ville Luxury Hotel & Spa
Hanoi

Quaint hotel in a great area with a cool roof top bar and great breakfast buffet. The hotel staff was very friendly and helpful. The taxi could not enter the street due to the night market, so the staff came up the two blocks to get our bags.

Authenticity & Character
Rooftop breakfast and bar
Location
Walking distance to many eateries and massage and retail markets
Staff
Very helpful
Cleanliness & Comfort
No view, but a very comfortable bed, clean room.
Saem Siem Reap Hotel
Siem Reap

Very nice chill hotel in a neighborhood close to pub street, but not necessarily walkable to much. Relaxing in the pool at night is perfect.

Authenticity & Character
Fantastic relaxing theme and delivery. I'm told by the wives that massages were top notch
Location
I don't know that I'd change anything as it might come at a higher price
Staff
Everybody was accommodating and helpful and very friendly, but not overly present. Perfect
Cleanliness & Comfort
Had all we needed
Le Méridien Bangkok
Authenticity & Character
Modern hotel with modern hotel conveniences and decor
Location
Market, Massage and Shenanigans
Staff
Everybody, from the moment that we got out of our taxi.
Cleanliness & Comfort
Pool is super relaxing.
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 19, 2025

Hello Mr and Mrs. Curry,

We're so thrilled to hear you had such a successful trip!

Thank you for this wonderful review. We're especially happy that the hotel locations, guides, transportation, and destinations all met your expectations, and that you felt the trip offered good value.
Thank you for your kind words of me as well. It really made my day.

We strive for 100% success, so your feedback is invaluable. We hope to help you plan another amazing adventure in the future!

With my best regards,
Ashley

This trip has been one of the most satisfying....
Morocco | Jan 26 - Feb 3, 2025

Julie
Julie T.
Dallas, TX | Reviewed on Feb 14, 2025
This trip has been one of the most satisfying trip till date. From booking with Maryem to getting to Morocco, having Omar with us to the Guides, to the handpicked stays at all the locations has been a dream. Omar has been the kindest person who was informative, patient and fun and drove us around Morocco. He suggested some great food, held great interactions with the locals and was always helpful. All the stays, including, Rabat, Fes, Merzouga, Dades and Marrakesh were fantastic. Our... Read more

This trip has been one of the most satisfying trip till date. From booking with Maryem to getting to Morocco, having Omar with us to the Guides, to the handpicked stays at all the locations has been a dream. Omar has been the kindest person who was informative, patient and fun and drove us around Morocco. He suggested some great food, held great interactions with the locals and was always helpful. All the stays, including, Rabat, Fes, Merzouga, Dades and Marrakesh were fantastic. Our favorite was at Dades, Kasbah Tiziri run by Michelle ....she served us some of the yummiest food and took such good care of us. I would recommend tours by kimkim a 100%.

Hotel Reviews
Riad Nesma Suites & SPA
Medina, Marrakech

One of the good places to stay in Marrakesh. Right at the heart of the city, walkable to shops and restaurants. Decent food, very friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Tiziri
Kelaat Mgouna

Where do I even begin? One of the best stays in Morocco. Michelle, who runs the place has been the most helpful and kindest. From the moment we arrived to the time we left, she made our stay perfect. I have to mention Michelle's food. It's one of the best breakfast and dinners we have had and we miss it to date. We loved our chit chats over food and tea. She has maintained the place, preserved the original and added it to it in such a thoughtful manner. Location is beautiful. Don't miss this place!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sahara Stars Luxury Camp
Merzouga

The location is accessible to Camel ride or 4x4 from the main road. If is beautifully maintained. Tents were very clean including the bathroom. Staff was friendly and food was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Farouzi Fes
Fes

One of our best stays in Morocco. You have to walk in a bit from the road to reach the Riad.... but it's beautiful. The old architecture is preserved. The staff is the friendliest and the most helpful. Morning breakfast and the tea was delicious. The sites on of Fes from the terrace is to die for...... visuals have been imprinted in my mind. 100% recommended.

Authenticity & Character
Beautiful
Location
Amazing, right in the heart of old city
Staff
100%
Cleanliness & Comfort
Hotel des Oudaias
Rabat

This hotel is in the heart of Rabat...... walkable from some monuments and the local markets. It has beautifully preserved the architecture. It was easy for us to go for walks in the evening, explore local food and market by foot. Some people might have some reservations by the old bathrooms, but the experience is great!

Authenticity & Character
Preserved the old architecture
Location
Center
Staff
Cleanliness & Comfort
Local specialist: Maryem Kouna
Maryem
Maryem Kouna
Local specialist in Marrakech | Replied on Feb 18, 2025

Hi Julie, Thank you so much for your thoughtful review! It was an absolute pleasure helping you plan your first trip to Morocco, and I’m so happy to hear that you had such an amazing time with Omar and that you enjoyed your accommodations.
Thanks again for trusting us with your trip, and we look forward to welcoming you back to Morocco in the future.
Keep in touch,
Maryem, Omar, and the rest of the Morocco Immersion family.

An Overview of Panama
Panama | Feb 8 - Feb 13, 2025

T
Todd M.
Ashburn, VA | Reviewed on Feb 14, 2025
We had an enjoyable and educational trip to Panama. Our guide Victor, and our driver Ivan, made the experience care free and enriched. Seeing modern Panama City, the old city, the canal, the islands and the country side gave us a good overall impression of Panama and its people. Read more

We had an enjoyable and educational trip to Panama. Our guide Victor, and our driver Ivan, made the experience care free and enriched. Seeing modern Panama City, the old city, the canal, the islands and the country side gave us a good overall impression of Panama and its people.

Hotel Review
Radisson Hotel Panama Canal
Panama City

The Radisson is an older hotel that is somewhat run down. It is clean, but in need of a renovation. The area surrounding the hotel has nothing to offer, so we might have preferred a hotel in Casco Viejo with many walkable amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
El Valle
Panama City

El Valle is a beautiful place. We enjoyed a hike with several waterfalls providing interest. A surprising and memorable experience was our visit to the butterfly haven. Being surrounded by hundreds of beautiful butterflies was spectacular. Spending a little time outside of Panama City certainly enriched our experience in Panama.

Quality of Experience
Guides, Drivers and Staff
Transport
Sailing Taboga Island
Panama City

The crew on the Red Cat catamaran made the trip to Taboga a lot of fun. Taboga was interesting to see, and the view of Panama City from the boat was spectacular.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
City Tour - Casco Viejo & Panama Canal
City Tour - Casco Viejo & Panama Canal
Panama City

We were interested in learning more about the history of Panama, and this tour provided that background. The ruins were interesting, Casco Viejo was impressive, and the visitor center at the locks was worthwhile.

Quality of Experience
Guides, Drivers and Staff
Transport
Panama Canal Partial Transit
Panama Canal Partial Transit
Panama City

Learning about the canal with the experience of a cruise through a portion of the canal and the locks was a highlight of our trip to Panama. Visiting the locks from land is worthwhile, but experiencing the canal aboard a boat is even better.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Panameña Night
Panameña Night
Panama City

Casco Viejo is very lively at night. It is quite beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Feb 19, 2025

Hi Todd,

Glad to hear you enjoyed your 6-day trip in Panama 😊

Thank you for your feedback in regards to the hotel and also the excursions. I'll definitely consider a more central located hotel to give more freedom to walk around.

I will also let Victor and Ivan know how much you enjoyed this trip thanks to their help!

Kind regards,
Jesse

Trip to Thailand
Thailand | Jan 26 - Feb 5, 2025

Lin
Lin B.
Newark, NJ | Reviewed on Feb 14, 2025
We had a wonderful trip to Thailand! From the beginning working with Tina to plan our agenda went smoothly and efficiently. On our trip we were met at each stop with a representative who got us to our hotel. The tours we booked were great and went perfectly without a hitch. At the designated time a car and driver were waiting for us. Our whole trip was smooth and professional, no problems. The hotels we had were excellent! We enjoyed the Floating Market and Railway Market and the Night... Read more

We had a wonderful trip to Thailand! From the beginning working with Tina to plan our agenda went smoothly and efficiently. On our trip we were met at each stop with a representative who got us to our hotel. The tours we booked were great and went perfectly without a hitch. At the designated time a car and driver were waiting for us. Our whole trip was smooth and professional, no problems. The hotels we had were excellent! We enjoyed the Floating Market and Railway Market and the Night Market in Bangkok. In Chiang Mai we enjoyed the Elephant Sanctuary and seeing local lifestyles.
In Phuket the all day Island and canoe tour was fabulous. The local food at all these activities was amazing! We would not hesitate to plan another trip with KimMim. Kudos also to our guides Lena and Marty! They were great!!! Thanks for a wonderful vacation!!!!!

Hotel Reviews
The Park Nine Suvarnabhumi
Bangkok

Great place close to Airport

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Phuket Kamala Beach
Phuket

Great spot right on the beach! Nice beach and pool bar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Akyra Manor Chiang Mai
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anantara Riverside Bangkok Resort
Bangkok

Beautiful setting! Great food. Amazing breakfast buffet! Loved it!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
John Gray's - Hong by Starlight
John Gray's - Hong by Starlight
Phuket

I can't say enough good things about this tour! We had a wonderful time. The lagoons and caves were breathtaking. We loved everything about it. We couldn't believe how great the food was. We had lunch, mid day snacks and a beautiful buffet dinner. I had to go down to the galley to congratulate the ladies who prepared it. I was a caterer for many years and they did an amazing job. The flower arranging component was interesting and educational. We would highly recommend this activity!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary in Chiang Mai-Half Day
Elephant Jungle Sanctuary in Chiang Mai-Half Day
Chiang Mai

So beautiful being up and close and interacting with these amazing animals. The lunch provided was amazing local foods well prepared, delicious and presented beautifully. Lots of great photo ops! Over the top!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
True Taste of Chiang Mai with Evening Foodie Tour
True Taste of Chiang Mai with Evening Foodie Tour
Chiang Mai

Our guide Marty was great! We had already been to the Night Market earlier so Marty switched gears and we went to the Chinese New Years street festival and also the market. Great food and great fun. He also arranged for us to travel by Tuk Tuk! That was a fun experience!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Temple and Hill tribes in Chiang Mai
Temple and Hill tribes in Chiang Mai
Chiang Mai

We enjoyed seeing the traditional way of life. The coffee shop with their own grown and processed coffee was a highlight!

Quality of Experience
Guides, Drivers and Staff
Transport
Grand Pearl Dinner Cruise!
Grand Pearl Dinner Cruise!
Bangkok

Plus: The river trip after dark was truly amazing! The views with the lights and the other boats passing was really beautiful. Minus: The dinner was buffet style, which was expected, however, the quality and presentation of the food and drinks was very average. The performers on the ship solicited tips at each table.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok

Both were amazing interactive experiences! Just loved it!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Bangkok City Tour
Half-Day Bangkok City Tour
Bangkok

Great cultural experience

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Feb 17, 2025

Hello Lin,

Thank you so much for your kind feedback! I’m thrilled to hear that you had a wonderful time in Thailand. I’ll be sure to share your thoughtful review with our team and the guides. We hope to welcome you again in the future!

Best regards,
Tina

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