Kimkim Trip Reviews

My trip to Spain was amazing any questions I had were always answered right away! All my hotels were in perfect locations to see sites. All my tour guides were very knowledgeable and kept it fun as well. It was a seem less process so I could sit back and enjoy the Beauty and history of Spain. I will definitely use kimkim when planning future trips.

The customer service I received from everyone was excellent. All the guides were very friendly and knowledgeable.
I was disappointed in the content of our tour. I specifically asked for a tour centered around the "Percy Jackson" materials, books, movies, TV shows dealing with Greek mythology. I understand it is difficult to separate mythology from history and architecture but the majority of our tours dealt with history and architecture, even religion and geology. It was mostly our first day in Athens that covered mythology. I believe this was just a cookie cutter tour taken off the shelf that focused on Greece's main attractions, there was no customization.
The accommodations were excellent, everything was timed very well but for the very expensive price paid I would have hoped to get what I asked for, a mythology based tour and I did not.

Shonna put together a great short itinerary for Japan. We got a taste of that lovely country! While it was a little bit hectic, we made the most of the short time we were there with her help.

Ecuador has so much to offer- from the sights of Quito- with amazing walking tours and dining experiences, to hiking Cotopaxi volcano, trekking through Diablo waterfall and the beauty of the cloud and rainforests…..and then topped off with the Galápagos Islands. Paola at Authentic Ecuador executed our 2 weeks flawlessly choosing wonderful hotels (GO Hotel and Kuyana Lodge were particular highlights) and paired us with an exceptional guide (Danny was attentive, knowledgable, friendly and anticipated our every need). They ensured that we were well prepared for our upcoming activities and were intuitive about the cadence of our day, ensuring the itinerary fit our needs and preferences perfectly. We experienced great dining, stunning photo ops, and activities that spanned breathtaking hikes, soaks in hot mineral springs and heart stopping swinging out over rocky cliffs! Many thanks to Paola…… From the initial planning process to our last day (where she quickly adjusted to changes in our departure plans) we felt well informed and supported. I will cherish this Ecuadorian experience for years to come!

Our trip to Costa Rica turned out beautifully, in spite of the fact that after we had booked, my husband suffered major injuries that needed discussion and making alterations in our itinerary. We chatted in person with Holden, and he made several tweaks in the planned excursions to suit his limited mobility -at no extra cost to us. All the excursions were well planned and led by knowledgeable and flexible guides. We particularly enjoyed the sloth adventure, the coffee/chocolate tour, the Ecocentre Danaus guided rainforest walk, and Treetopia/tram. The hotels were lovely- all very good choices with restaurants on site and close to other good eateries.
Wilman was our contact once we came close to traveling, and he was very responsive to our questions and needs. He provide links to the GPS routes, along with travel stop suggestions ( all of which we took him up on!)
We chose to rent a car for the week. We would not do that again, as the driving is very stressful when you need to travel away from the main roads, and that is always necessary. Driving on your own in a rented vehicle is not for the faint of heart. The motorcycles and trucks , the potholes, the narrow roads and switchbacks takes away any desire to see the country.
Two caveats- but only because of the change in my husband’s mobility issues. 1) LaMariposa is a lovely resort, but not easily accessible because of the large incline walk to the main building which surrounded the pools, the front office, and the restaurant for breakfast. 2) While the swim holes in The Rainmaker are refreshingly lovely and fun, the trek up is pretty strenuous in the warm humidity. The guides will not allow one to continue if there is any question of abilities to to so.

Hotel Reviews

Hotel La Mariposa

Manuel Antonio

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cloud Forest Lodge

Monteverde

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Volcano Lodge, Hotel & Thermal Experience

San Carlos, Alajuela

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Rainmaker Conservation Park Excursion

Manuel Antonio

TreeTram & Hanging Bridges Adventure

Monteverde

Coffee & Chocolate Tour

Costa Rica

Guides, Drivers and Staff

Ecocentro Danaus Guided Rainforest Walk (without Transportation)

Arenal/La Fortuna

Sloth Observation - Day or Night Walk

Arenal/La Fortuna

Big Arenal Mundo Aventura Zipline

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Brennon was personable and very helpful

Our trip was fabulous on 2 of 3 experiences.
It was just easy and convenient to have someone pick us up from the airport on our first day in a new place.

Our first day City & Food tour with Montserrat was AMAZING. She did a fabulous job of chatting with our teenager in Spanish, adjusting the tour to our own interests, bathroom needs, and hunger levels, and engaging all of us in an introduction to some of the history and the current life of Mexico City. 6 stars out of 5 for this guide and experience.

Our 2nd day tour was where our trip fell off of the rails.
We had booked a nature-oriented introduction to the canals of Xocimilco, according to our trip plan. But what we got was a trip to the party-boat side, and then the tour guide had nothing to offer - no stops, no chatter about what we were seeing, no food & drink. I would not recommend working with that guide or that company. And it was VERY frustrating, since our tour plan had described a different tour. (It sounds like Rene had switched the tour / tour company but hadn't updated the itinerary - but we never would have booked that experience if it was described accurately.)

But then we had a great experience on our bike tour of Teotihuacan. The guiding company did a nice job of mixing the biking with walks around different areas, and the guide was engaging for our whole family (parents and 2 teen boys).

Also throughout, Luz was our day to day contact, and she always made sure that we knew where to go next and how to find our guides, etc.
She wasn't able to help with anything to address our mis-booking of our 2nd day tour, but where she did seem to have accountability she did a nice job of communicating.

Want to start with our trip was fantastic and we had complete confidence in our itinerary and specialist. We knew it was an ambitious trip involving many modes of travel that could be overwhelming but Mathia helped organize and plan everything to perfection. Our trip was flawless and his knowledge and communication was stellar which made us feel at ease for a trip of a lifetime for us. All accommodations made for us met and exceeded our expectations. A lot of thought was put into the location of our accommodations to algin easily with meeting points and distance to travel hubs. We had several "bucket list" items to check off while in Norway and Mathia helped us realize every one of them. From dog sledding to seeing the northern lights, sleeping in an ice castle to hiking Trolltunga, cruising the fjords to a cable car ride for a stunning nigh time view of Tromsø we felt like we were able to do it all with ease.

It was important for us to be able to be independent during our trip and we did not want to be part of a guided tour. KimKim offered the flexibility to plan our own customized adventure and Mathia's careful planning allowed us to travel confidently and experience not only the popular tourist areas of Norway but also the smaller out of the way villages and settings. Mathia was in contact with us daily to ensure we made each of our many travel connections and took a genuine interest in our excursions.

Mathia's extensive knowledge of Norway gave us many opportunities to enjoy first class activities that were 100% tailored to our interests. We went dog sledding in Rorøs with Rorøs Husky where our guide went out of his way to give us an authentic and enjoyable experience. The rorbuer where we stayed in Svolvær gave the traditional feel of the fishing village and the driving tour we took of the Lofoten Islands gave us a rich blend of beautiful scenery combined with the history of the area. Our guide was extremely friendly and knowledgeable and customized our trip to include Henningsvær Stadium after he found out we are avid soccer fans. Even our cable car operator in Tromsø was brimming with friendliness and great advice when he recommended we stop at the cafe rather than wait in the long line to return to the bottom of the mountain. We were able to enjoy the most delicious cinnamon knot we have ever had in the warmth of the cafe with beautiful views of the lighted city below.

The staff at Sorrisniva in Alta were second to none. From the friendly and professional drivers who brought us to and from the resort to the staff that were accommodating and assured we were comfortable.

Lastly, the hike up to Trolltunga was stunningly beautiful and fun as our guides were knowledgeable, professional and entertaining. We thoroughly enjoyed our time with their knowledge and witty humor.

We loved Norway and have such fond and loving memories of this beautifully stunning country. The people of Norway were helpful and friendly, often going out of their way to assist us when ever needed.

Our trip would not have been possible without KimKim's flexible travel plan options or Mathia's extensive knowledge and assistance. We highly recommend KimKim and working with Mathia to anyone wanting to explore and visit Norway.

Hotel Reviews

Thon Hotel Oslo Airport

Gardermoen

Quick stay before catching our flight out of Norway. Clean, spacious room with friendly staff. Easy shuttle transport to and from airport.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Alta

Alta

Our late check in was accommodated and our room was comfortable. They did a good job managing the regular guest along with several guests who were in the area for an athletic tournament. The breakfast buffet was abundant with plenty of options. Walking around town was beautiful with tree lined streets, a skating rink, fire pit and cathedral.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Ishavshotel

Tromsø

Busy hotel in the heart of the port of Tromso. Short walk to any public transportation as well as restaurants and pubs. Many excursions pick up directly in front of the hotel. Hotel restaurant was a bit expensive but the service and atmosphere were good. Our room had a beautiful view of the port and cathedral.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bergstadens Hotel

Røros

Great location to walk the cozy downtown area. Despite the small town there were many restaurant options. Breakfast was abundant and delicious with made to order items. Very close to public transportation. Room was clean and comfortable with beautiful views.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Thon Hotel Opera

Oslo

Great location and walking distance to many attractions and restaurants. Clean, comfortable rooms with a wonderful breakfast .

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Trolltunga Hotel

Odda

Incredibly welcoming and accommodating hotel with great restaurant. We arrived late to check in but the very kind woman at the front desk welcomed us and ran to the kitchen to see if we could still order dinner. A few minutes later we were seated in the lounge followed shortly by two very delicious meals. We would have been happy with leftovers as we knew we were inconveniencing the kitchen but the salmon and pork dinners were freshly prepared, perfectly garnished and served by the chef himself. Our room was charming and comfortable where we got a great night sleep before our long hike the next day. Breakfast was healthy, plentiful and served early enough to fit into our schedule. When we returned from our hike of Trolltunga, we celebrated our success with great time spent with the front desk woman where we talked about our respective countries and families. It was very comfortable and warm. Unfortunately we didn't get her name, but we know made a friend and we will remember her kindness and friendliness. Highly recommended.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sorrisniva Igloo Hotel

alta

A fun unique experience sleeping in an igloo / ice castle. We enjoyed the resort and staff that were friendly, accommodating and professional. The hot tub was amazing as we enjoyed the warmth of the hot tub in the winter night and watching the northern lights dance above us. Highly recommend a visit and night's stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

MS Havila Polaris

Fosnavåg

Newer ship, quiet, comfortable with great views for the observation lounge. Our room was very spacious and comfortable. Overall a relaxing experience with professional and helpful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Svinøya Rorbuer

Svolvær

Beautiful and stunning location with updated traditional cabins. Delicious breakfast buffet and options. Staff are friendly and professional.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Winter Hike to Trolltunga

Norway

This hike exceeded our expectations in many ways. As experienced hikers in our home area, we had never done any substantial hiking in another country. The pre-hike meeting put some of our nerves at ease and meeting our guides the next morning helped us feel even more comfortable. They were friendly, knowledgeable, easy going and most of all encouraging. Each of us 4 clients had a struggle at one point or another, but our guides knew what to say, how to help and created a safe and supportive environment that was very necessary on a hike this long. Their senses of humor lightened the mood and helped us focus on having fun. The stunning scenery spoke for itself and we thoroughly enjoyed every mile of our adventure.

Quality of Experience

Guides, Drivers and Staff

Transport

Northern Lights Adventure in Tromsø

Tromsø

What an amazing experience! We left Tromsø in a snowstorm with no expectations of seeing the northern lights. Our driver and guide's optimism and enthusiasm were contagious and we soon found ourselves immersed in her stories and pride in her Sami heritage and history of the northern lights. The hours flew by and soon we were in an open area under a canopy of stars. Soon the lights came streaking across the sky and with her instructions we were able to capture the gorgeous green and pink ribbons in the sky with our cameras. Topped off with delicious cake and hot chocolate we finished our night with more laughs and some quiet reflection before we were dropped off at our hotel.

Quality of Experience

Guides, Drivers and Staff

Transport

Lofoten Highlights - Henningsvær

Svolvær

Our tour of Lofoten Islands was a wonderful and exciting experience. Our guide was knowledgeable, accommodating, funny and friendly. He showed us what he felt was amazing to see and gave us options to choose what we would like to see. We stopped at a beautiful beach, saw the amazing Henningsvær Stadium and magnificent islands of Lofoten. He gave us many insights into the history of the islands and stopped at many beautiful overlooks that we would not have found on our own.

Quality of Experience

Guides, Drivers and Staff

Transport

Dogsledding in Røros

Røros

An absolutely amazing adventure with an experienced and knowledgeable guide, Torgeir. Our guide's wife, Mary, assisted us with a smile and quick tutorial. We had the most wonderful time learning how to use and control the sled along with reading the dogs during their exciting running adventure. Our dogs were very determined and excited and we were all smiles as we wove our way up and down hill taking in the beautiful countryside. We stopped for a rest and some snacks and Torgeir shared a warm, mulled fruity drink that was delicious and hit the spot on our pit stop. We returned happy and tired with a great appreciation of our guide's experience and love of the dogs and their excitement for running.

Quality of Experience

Guides, Drivers and Staff

Transport

Overall we had an amazing time in Morocco, in every stop along the way.

Our local specialist Hakim was very thorough in helping us plan our trip and answering all of our questions. I wish that we had gotten to meet in person. Thank you Hakim!

Our driver for the entire trip, Hicham, was kind, on-time(!!), helpful, and easy to talk to. We especially enjoyed his insights into daily life in Morocco, and our visit to his hometown! What a special and memorable experience. Thank you Hicham! We hope to see you again someday!

We enjoyed all of our accommodations very much. Our absolute favorites were Caravane in Ait Ben Haddou (SO beautifully designed and decorated!) and Riad Dar Sara in Marrakesh (again, so relaxing, so cute and beautifully done.) Our least favorite was Perle De La Medina in Fes. The room was large with high ceilings and had all tile and no rugs, which, although it was very spacious, led to it feeling cold/echo-y and not cozy. Also at that same hotel had a negative experience with a porter aggressively asking for extra tip. Otherwise, we really loved all of our accommodations and we commend Kimkim for choosing such reputable places.

All of our walking tour guides were absolutely fabulous. They were knowledgable, friendly, had strong English skills, and took the time to answers our questions thoughtfully. We want to give a special shout-out to Amine in Marrakesh. We thought he went above and beyond, engaging us in meaningful discussion about cultural differences which we appreciated so much.

Timing-wise, everything mostly went very well, given that timing is more flexible in Morocco than we may be used to in the US (and because sunrise times are so late there.) Because we sometimes took longer to drive from place to place than expected, the walking tours often started 1-2+ hours after they were stated to on the original trip plan. We appreciated the walking tour guides' flexibility in working with our arrival time. The only timing mishap occurred on day 5 when we drove from Merzouga to Ait Ben Haddou. We arrived at our hotel only 30 minutes before sunset, and we didn't understand that the hotel would be a 15-20 minute walk to Ait Ben Haddou over some somewhat dificult muddy/unpaved terrain. We had to rush, running to make it to Ait Ben Haddou to photograph and explore for at least a few minutes before sunset. We would have appreciated arriving at Ait Ben Haddou at least an hour earlier so that we could have had more time to explore. (Though, this was partially our fault for not communicating this well enough with our driver.)

Morocco is so incredibly diverse and beautiful and we are so glad we entrusted Kimkim with our travel planning experience. We very much enjoyed the experience of a private tour (just my husband and I) and we are glad that Kimkim was able to craft the perfect trip for us in the time that we had. We wouldn't change anything on our itinerary!

Hotel Reviews

Hotel & Spa Dar Sara

Marrakech

Amazingly beautiful, well-located, kind staff. Amazing place.

Authenticity & Character

Like some of the our other riads, it seems like this riad was made out of a historic house. This one has everything updated so that it retains its beautiful character but looks new at the same time. The courtyards in particular are gorgeous, light-filled with orange and lemon trees and gorgeous tilework in a green color.

Location

Close to Bab Doukkala and just a few minutes' walk from the main locations of the medina.

Staff

All of the staff here were so accommodating and kind. They let us have a late breakfast and a late check-out on the day of our departure.

Cleanliness & Comfort

Caravane

Ouarzazate

SO BEAUTIFUL. So beautifully designed. So much attention to detail. I especially loved the zellige tiles in the bathroom.

Authenticity & Character

Although I truly appreciate the aforementioned beautifulness, also sometimes the decorations are generically "African" and not really specific to Morocco.

Location

Not far from Ait Ben Haddou kasbah, but be prepared that the walk there is about half on the paved road and half on unpaved, sometimes-muddy path that isn't always clear. It borders a stream and ascends and descends a bit. It took us about 10-15 minutes while rushing, so maybe 20 minutes if not rushing.

Staff

The staff are 9000% amazing at this hotel. Kind, attentive, friendly, really go the extra mile.

Cleanliness & Comfort

Only one thing: The shower didn't drain well so we had to stop the water every minute or so to let it drain before starting the water again.

Riad Madu Desert Camps

Merzouga

It is AMAZING that they can get plumbing and electrical in the middle of the desert!!!! This place has a flush toilet, a working shower (water was just lukewarm), and a place to charge your phone (you just need to unplug the bedside lamp.) All of the mattresses in Morocco were pretty hard but this place was the hardest of all, haha. Oh and the room was heated! Amazing! This room was cozy and comfortable and made a great respite in the middle of the desert.

Authenticity & Character

Location

It's right amongst the Erg Chebbi dunes!

Staff

So impressed with their multilingualism (as I am with all staff in Morocco.)

Cleanliness & Comfort

Riad la Perle de la Médina

Fès

Authentic, beautifully-decorated. Breakfast is on a top-floor terrace which is beautiful and nice. The rooms are quite large, which is good, but also they can feel a bit sterile and echo-y being so large with only tile and without any rugs. The shower was beautiful here too but there was no way to avoid splashing water all over the nearby bathroom floor.

Authenticity & Character

Location

Staff

In particular, we paid one porter 20 dirhams for carrying our backpacks for 1 minute (which we easily could have done ourselves but he took them before we had the chance to decline) and after paying him, he asked for more. We thought that 20 dirhams was more than fair and didn't think it reasonable that he ask for more.

Cleanliness & Comfort

Dar Meziana

Chefchaouene

So cute!!! Great location in the heart of the medina. Very kind staff. The rooms are beautiful albeit quite small/cozy. We especially loved the shower in this hotel--it's in its own little elevated niche. Very cute and functional. Breakfast is one of the best of any hotel we stayed at.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kenzi Basma Hotel

Casablanca

Simple, clean, well-located close to Hassan II Mosque. Looks like a business hotel--not traditionally-designed like the other hotels. Our room had a burn mark on the rug. Breakfast was great. Was the only hotel we stayed at that did not come with water bottle(s.)

Authenticity & Character

Location

Close to Hassan II

Staff

Cleanliness & Comfort

Activity Reviews

Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud

Morocco

The camel ride is a lot of fun! It is a bit lurch-y so just be prepared for some motion as the camel plods along, it is not completely smooth.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Afternoon Guided Tour in Chefchaouen

Morocco

We loved our tour guide Baba! He was like a local celebrity, saying hi to everyone he passed. Chefchaouen is our favorite place we visited, with so many beautiful spots to take pictures, and Baba actually took some great pictures of us.

Quality of Experience

Guides, Drivers and Staff

Amazing trip to Thailand facilitated by Kimkim. Guides were friendly, knowledgeable and flexible. Everything we asked was taken care of. Would definitely recommend!

This was our third trip with KimKim, and we cannot say enough positive things about our previous experiences in Costa Rica and Peru. Unfortunately, our trip to Portugal and Spain did not meet the same standard of quality. Given the total cost of $7,885, we expected a much higher level of service and organization.

Coraima was easy to communicate with and thoroughly reviewed our itinerary. However, as she is based in California rather than Spain or Portugal, she was unable to assist effectively when issues arose. We were also informed that we would have a local contact, Summer, to address any on-the-ground questions. However, we later discovered that Summer resides in Amsterdam and not in Portugal or Spain. One of the core selling points of KimKim is the promise of working with local experts who have in-depth knowledge of the destination, and this discrepancy was deeply disappointing.

Lisbon:
Hotel AlmaLusa was in a convenient location with a wonderful staff. We especially appreciated the thoughtful parting gifts of locally made soaps.

The food tour was satisfactory but did not meet the standard of previous food tours we have taken in other cities. For instance, in Lima, we were given demonstrations on how the dishes were prepared at three different locations, which added depth and engagement that this tour lacked.

The half-day trip to Sintra was another point of contention. The itinerary suggested a comprehensive exploration of key sites, including Pena Palace, Quinta da Regaleira, and the historical center. The listing, combined with an image captioned "Private Half Day Trip to Sintra," implied that we would visit all these locations. However, our guide informed us that he could not take us to both the Palace and Quinta da Regaleira due to a prior commitment at 2:00 PM. If we wanted to visit Quinta da Regaleira, we would need to find our own way back via Uber after he dropped us off at the gate. We had to personally cover the entrance fee and the cost of the Uber, which should be reimbursed as these expenses were not communicated in advance. The itinerary was misleading and did not accurately reflect the services provided.

The transfer from Lisbon to Lagos proceeded without any issues.

Lagos: While we appreciated Bluefeet Rib boat company contacting us to adjust our tour time due to weather, it was frustrating that I had to personally attempt to contact the driver to arrange an earlier pick-up. Despite messaging via WhatsApp, I received no response. For the price of this trip, we expected better coordination without having to manage logistics ourselves.

The Lagos Avenida Hotel posed significant issues. The bathroom design was particularly problematic—when entering the room, you were immediately in the bathroom area. The sink was located approximately three feet from the bed, making it disruptive to use during the night. The toilet was enclosed in glass with a swinging door, offering little privacy and amplifying sound. Additionally, the room was uncomfortably hot at night.

Seville:
The transfer from Lagos to Seville was smooth, and we enjoyed the company of our driver. Las Casas de la Juderia was a pleasant hotel in a convenient location. However, on our second night, the guests in the room above us engaged in a loud and prolonged argument. After enduring the noise for an hour, we had to contact the front desk to intervene.

Our history and culture walk with Rosa was a highlight. She had an engaging personality, spoke excellent English, and provided an insightful tour. In contrast, our Cathedral and Alcazar tour with Cristina was underwhelming, as we found her presentation style difficult to follow and not engaging.

The Flamenco show was a delightful experience. The six performers exhibited wonderful chemistry, and we thoroughly enjoyed their performance.

Return to Lisbon:
Our flight from Seville to Lisbon was stressful due to unclear documentation. Unlike our experience in Peru, where the driver escorted us into the airport and guided us through the check-in process, we were simply dropped off and left to navigate on our own. This lack of support was confusing and added unnecessary anxiety.

The final and most frustrating issue occurred when our driver failed to pick us up for our transfer to the airport. Despite multiple calls and messages, there was no response, forcing us to book an Uber at our own expense. Given the stress and inconvenience this caused, we believe we should be reimbursed for this transfer.

In summary, this trip fell far short of the exceptional experiences we previously had with KimKim. The lack of local expertise, poor communication, and several logistical failures made this the most disappointing vacation we have ever taken. For a trip costing nearly $8,000, we expected far better service and support throughout the journey.

Hotel Reviews

Las Casas de la Judería

Seville

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lagos Avenida Hotel

Lagos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Put in a proper bathroom

Hotel AlmaLusa Baixa/Chiado

Lisbon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Private Portuguese Food Walk

Lisbon

The food tour was satisfactory but did not meet the standard of previous food tours we have taken in other cities. For instance, in Lima, we were given demonstrations on how the dishes were prepared at three different locations, which added depth and engagement that this tour lacked.

My family just returned from 8 days of fun filled trip from Costa Rica. Thanks for Gustavo and Greg, the trip was a success. Gustavo planned an itinerary to accommodate all of our wants and wishes. Greg was there to attend to all of the travel logistics. Both Gustavo and Greg were attentive, responsive and met all of our needs through out the trip.

Our trip started out on a bad note with one of our traveler pulling out at the last second, and a missed connection flight due to American Airline mechanical issues. We ended up missing our first full day of white water rafting due to the flight delay. Greg responded to my email immediately, assured us that everything was going to be OK, and took care of all the changes necessary to continue our trip in Costa Rica. Fortunately, the rest of our trip continued without a glitch. The Arenal Volcano hike, La Fortuna waterfall, the night hike, Cloud forest, Tree top dining experience, and Manuel Antonio National Park were all as amazing as we imagined.

Needless to say, we can't thank Gustavo and Greg enough for a job well done. We will not hesitate to use them again for our trips.

Hotel Reviews

Hotel Presidente

San José

nicely located in San Jose. We were able to walk around and do a self guided tour of San Jose. The room was quite small,, just enough to fit 2 queen size beds. But really that was all we needed for the one night stay prior to our departure.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Best Western Hotel & Casino Kamuk

Quepos

pretty standard Best Western Hotel. It was clean and overall comfortable. It was located in the center al Quepos, as we wanted to experience the local life. While it was extremely easy to walk around, see the various shops, marina and the ocean, the noise from the constant traffic was quite an adjustment.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cala Lodge

Monteverde

This was a nice older resort than some of the other ones we stayed at. However, it was full of character and charm. The staff were friendly and helpful. Our rooms were clean and comfortable. There was a nice short hike on site. We saw a variety of birds just from the outdoor deck. The lodge was located close enough to town that we were able to walk to restaurants in the evening. However, it was also far enough from town that we always woke up to the sound of the forest.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lost Iguana Resort & Spa

Fortuna

Beautiful surrounding and friendly staff. The rooms were perfect for family vacations. The room backed up to the Arenal Volcano, giving us an awesome view every morning. The restaurant on site was good and we really enjoyed our meal there. The more remote location of the resort allowed us to feel disconnected from the daily hustle and bustle of the world. But it was difficult to go out to eat without taking a taxi.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Treetop Dining Experience with Wine Pairing

Monteverde

This was definitely the highlight of our trip. This was not just dinner in a stunning setting of glass tree top room. It was an entire experience that our family would not forget for a time. From the moment we arrived the restaurant, we were greeted by professional and knowledgeable staff. The restaurant must having ordered up the most incredible sunset for the evening. every course of the meal represented a region in Costa Rica, and this was explained in detail by out waiter. The wine pairing just added to the incredible flavor of each course. Overall, this was a once in a lifetime experience not to be missed if your budget allows for this excursion.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private: Nocturnal Frog Excursion & Traditional Costa Rican Dinner

Arenal/La Fortuna

Our guide Diego was a wonderful guide with excellent knowledge relevant to the excursion. He was very friendly, and always willing to answer any questions. He was able to locate 6-7 differently species of frogs and toads. We even saw a Costa Rican tree porcupine. the evening traditional Costa Rican dinner was delicious. The entire experience was wonderful.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Arenal Volcano & La Fortuna Waterfall Hike with Lunch

Arenal/La Fortuna

nice experience with our guide Bernardo. He was very knowledgeable and always willing to answer questions.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

This is our second time traveling with Kim Kim and it won’t be our last. I had planned and booked out a trip with Angelica and then 10 days before our trip. My husband broke his foot. We still wanted to travel, but suddenly all the hiking around for a walking tourist seemed problematic. I contacted Angelica and she moved around an entire week of complicated logistics so that my husband could have a more comfortable time. We really appreciate it.

The sweet home hotel in Athens was clean and comfortable. It has absolutely outstanding breakfast. We enjoyed all our tours and driving excursions. We were especially surprised by how magnificent Delphi was. Somehow we hadn’t wrapped our minds around it beforehand, and we found it absolutely thrilling to be there.

Overall we were delighted with our adventures with our teens in Athens and definitely recommend Kimkim

Structured Planning: While I used to plan my own travel, Sangita helped to narrow down my options by getting to know my budget and preferences. Her advice and tips saved me a lot of my planning time. Sangita also sends out preparations and packing reminders prior to the trip, and her broader team stayed in contact with me throughout my trekking trip.

Speedy Response: It was a bonus when Sangita always respond within 24 hours. She was able to make adjustments when my schedule changes. I particularly appreciated an additional activity booking after I arrived in Nepal. Sangita and her team could take an extra mile to ensure guests get the most out of visiting their country.

Personalized and Detailed Advice: Many guidebooks, blogs and YouTube channels would showcase where to visit in Nepal. With a personal travel advisor like Sangita, she and her team were able to advise where to prioritize after knowing your interests and experiences.

Welcoming Hospitality by Team: I much enjoy meeting Sangita and her team in person while in Nepal (I did not expect such personalized follow through). It was a lovely cross cultural experience from a warm welcome at the airport, trekking briefing, a short walk to the market, cooking class at her office and a lovely farewell lunch to wrap up the trip. Sangita has long working partnerships with her local guides and drivers. You know you are in good hands booking your Nepal trip with Sangita.

Majo was amazing! She helped us craft a number of experiences that met our budget, answered all of our question promptly and adjusted her recommendations to meet our needs.

The team they work with in Galápagos was so great! From our arrival at Baltra airport, they had everything covered and through mostly different guides and drivers each day, we were always well taken care of.

The experiences were mostly different so hard to pick the best. We spent most time on Santa Cruz and enjoyed the El Chato tortoise preserve and lava tunnel experience. Kayaking on Tortuga Bay was fun and the guide even stayed with us when we chose to snorkel after (bring your own mask/towel). Bay tour was great as well.

For our trip to Isabela, they took us to the pier for the ferry (with all passes ready for us) and met our guide upon arrival. The Tintoreras tour had a little bit of duplication but still great experience.

Majo and the Galapagos lead Rita communicated with us daily via WhatsApp (we had Airalo eSIM that worked great everywhere). We were well cared for and so nice to be able to relax and just enjoy the amazing experiences they curated.

I decided to plan a trip to Patagonia at the last minute.
Carolina was extremely helpful in suggesting and putting together our accommodations as well as itinerary together.
Laura also was really amazing in coordinating the trip when we were in Argentina.
All the tours picked out were great!
Loved all our tour guides, enjoyed the trek to Esmeralda lagoon.
The tour guide were very healing taking us to a rental store as soon as we landed so that we had appropriate clothing.
The highlight in Ushuaia was the penguin tour, Gavi the guide was amazing!
In Buenos Aires, Andrea and Walter were amazing with our airport transport and a great city tour.
Tango show and dinner was a great experience!
The last day we thoroughly enjoyed the trip to the gauchos ranch, Sabrina was an amazing guide!
Overall 11/10 stars for KimKim!

Hotel Reviews

Cilene del Faro Suites

Ushuaia

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Savoy Hotel

Buenos Aires

We took a single room for 4 of us, the first room was smaller, second room was bigger

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

See you later Argentina!

Patagonia

Quality of Experience

Guides, Drivers and Staff

Transport

Country Day - Let's go to Ombú de Areco Ranch 🚗

Buenos Aires

Quality of Experience

Food

Best food!

Guides, Drivers and Staff

Sabrina was awesome!

Transport

Dinner Tango Show at Café de los Angelitos 🍷🎶

Buenos Aires

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trekking to Emerald Lagoon 🚶‍♀️🏕️

Ushuaia

The guide helped us to get to a rental place for trekking clothing which definitely helped in us enjoying the trip

Quality of Experience

Guides, Drivers and Staff

Transport

Navigation: Sea Lions, Birds and Lighthouse 🦭(On Catamarán)

Ushuaia

Good views , decent sighting of sea lions, not much other wildlife

Quality of Experience

Guides, Drivers and Staff

Transport

Tierra del Fuego National Park (Half day visit) 🌲🌿

Ushuaia

Quality of Experience

Guides, Drivers and Staff

Transport

Walking with Penguins 🐧

Ushuaia

Quality of Experience

Guides, Drivers and Staff

Gavi the guide was very knowledgeable!

Transport

🔎 General Information about Ushuaia 🔎

Ushuaia

Quality of Experience

Guides, Drivers and Staff

Transport

Extremely helpful in getting us rentals for trekking on the way to the hotel

Personalized City Tour 🏛️ ⭐

Buenos Aires

Quality of Experience

Andrea was great!

Guides, Drivers and Staff

Transport

Walter the driver was amazing

It was an amazing trip and I loved it ---
the communication with Long was not the best but we enjoyed all the trips and tours he set up
The best guides were in Siem Reap, Hoi An, and Hanoi.
The accommodations were good/great with the best being at the Metropol in Hanoi
I lok forward to another trip with you in the future
J Ready

Hotel Reviews

Tam Coc Garden Resort

Ninh Binh

very nice and a quiet oasis to relax

Sofitel Legend Metropole Hanoi

Hanoi

superb

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Almanity Hoi An Wellness Resort

Hoi An

comfortable and easily walkable staff very nice

Caravelle Saigon

the wing we were in was noisy

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Shinta Mani Angkor

Siem Reap

Activity Reviews

Dining at Michelin-star restaurant - Gia Restaurant

Hanoi

wait staff was great --- not impressed with the cuisine

Guides, Drivers and Staff

Transport

Hanoi Half Day City Tour (S)

Hanoi

wonderful city and wonderful guide --- I wish we had booked more time !!!

Quality of Experience

Guides, Drivers and Staff

Transport

Jade Sails Ha Long Bay Cruise - 8 Hours Trip from Ninh Binh

Vietnam

we did not this due to fog --- did 4 hr Ha Long bay cruise which was great!! I put in amazing but be aware it was a different trip

Hoa Lu And Tam Coc Exploration

Vietnam

very enjoyable

Ho Chi Minh City Half-Day Tour

Ho Chi Minh City

very good wish we had more time --- half day is not enough!

Quality of Experience

Guides, Drivers and Staff

Transport

Authentic Mekong Delta Tour By Luxury Speedboat

Ho Chi Minh City

loved it ! We had a bit of an issue coming back with hitting a coconut/log and keeling over a bit but it added to the experience ----

Quality of Experience

Food

Guides, Drivers and Staff

Transport

VIP Fast Track Service

Vietnam

OMG I want this everywhere!

Traditional Apsara show with dinner

Siem Reap

very disappointing

Quality of Experience

Food

Explore the Complex of Angkor

Siem Reap

superb the guide was fantastic this is the second time I have visited this and I learned a lot more this time !

Phare Ponleu Selpak Circus Show

Siem Reap

very enjoyable

I loved that they checked in with us most days and made sure we were ok at each destination. This was especially helpful as we were driving a rental car and had some delays due to road issues and KimKim was super helpful in notifying us ahead of time and providing tips along the way

This was the trip of a lifetime!
A little background: I had never heard of kimkim. When I was researching itineraries for our trip to Morocco, the kimkim options continued to present the most interesting itineraries. Initially, I was a little hesitant to book with an online company. But, the reviews were very good. I’m so glad I did it!
Kimkim put me in contact with Majid. Majid is so patient, thorough and pays attention to detail. He grew up in Morocco and coordinates tours. He had amazing reviews, so I decided to book the trip.
Majid and I did most of our communication online. I could have called him, but the online system with kimkim is so easy. Majid was always quick to respond to any of my questions. I don’t think he ever sleeps! Majid listened to my goals- I wanted a trip with personal cultural experiences and some adventure. He made suggestions of the daily itinerary, hotels, restaurants and essential stops. He welcomed my requests for a different hotel at one stop and an additional night at another. He was very easy to work with and super responsive. Majid arranged for Moha to tour us through Morocco.
Moha: although he was introduced to us as our driver, he was more of our personal guide to Morocco. He was so kind, genuine, welcoming and knowledgeable. Everywhere we went he introduced us to people like we were family. He is more than I ever could have hoped for in a guide. We felt safe and well cared for throughout the whole trip. Moha and Majid were in regular contact making sure all the details were correct. And, Majid directly reached out to me multiple times on the trip to make sure everything was going as planned.
Moha met us at the airport upon our arrival Saturday. He drove us to our hotel, La Maison Arabe, and waited until we were settled into our rooms before he left. We were met by Hamid in the evening for a food tour. Hamid was our local guide in Marrakesh. Prior to our trip I was worried that eating in the souk the first night may not go well for our stomachs. But, I did not need to worry. Hamid knew all the best places! We had Moroccan soup cooked by the prior chef of the king- it was the best soup we had all week! We had crepes, Berber donuts, tagine and more! It was a great way to start the trip
Sunday Hamid gave us a full day tour of the city. We visited historical sites and the souk- he even kept our teenage boys interested!
Monday we flew to the merzouga area. We spent the day with Moha visiting sites on our way to the desert. The best part of the day was visiting Risani with Moha. He showed us around a kasbah where families continue to live and where he played as a boy. He also arranged for us to eat lunch with a local Berber family. Mohamed, his wife and 3 children ate lunch with us in their home. They made Berber pizza- yum! The most fun was joking around with Mohamed’s son and when Mohamed taught our boys how to tie their scarves for our upcoming camel trek into the desert. Mohamed was so kind and willing to share his stories with us.
Monday evening we rode camels into the desert during sunset! It was so awesome! We stayed at Tiziri luxury camp. I was initially worried about it being cold at night. But, we were warm in jackets around the fire at night. The tents very heated, beds comfortable and hot water showers. I recommend staying 2 nights since you arrive in the evening. Ahmed is the manager- he makes sure the camp is very well run. The food was excellent. During the day we went on a tour with a staff member from the tiziri camp who brought us to have tea with a nomad family and helped us understand their way of life. Our boys had a great time riding dune buggies and sand boarding! The music at night was incredible
Moha met us Wednesday morning to drive us to the Dades valley. Along the way, we stopped in todra gorge for a tour of the community farms.
We stayed Wednesday and Thursday at Dar Rhiana Dades. The food was amazing, the rooms are beautifully decorated and the staff is so kind. We really enjoyed our time at this Riad. On Thursday, Moha introduced us to Mohamed. He is a local who grew up in the mountains around the Dades Gorge. We hiked, listened to stories, climbed rocks and laughed with him for 4 hours. It was amazing! We met back with Moha at Mohammed’s house where Isha, his wife, had prepared an amazing meal! What a great day.
Friday we drove back to Marrakesh (6 hours). We stopped at the kasbah where they filmed gladiator along our way. We ate dinner at dar esselem- a nice meal with live entertainment. A nice way to end the trip.
The highlights: Moha and Majid! Moha was so amazing. I am so thankful that Majid coordinated such an amazing itinerary and chose Moha to guide us through the trip. Moha introduced us to the most amazing local guides to make sure we had a personal experience at each stop. Camel trekking is a must! Hiking the gorge was awesome!
Thank you for everything

Hotel Reviews

Dar Rihana Dades

Douar Aït Ouffi

The rooms are beautifully decorated! The hotel staff is absolutely amazing. Lots of attention to detail. The food is so good!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

Perfect size camp- about 8 tents. We loved taking a camel ride into the desert during sunset for your arrival. The staff is very helpful and kind. The tents are very comfortable: heated, hot water in showers and comfortable beds. We loved the excursion with dune buggies and meeting a nomad family. Food is great!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Maison Arabe Hotel

Marrakech

From the moment you walk in the door, you are welcomed by everyone. The staff is so attentive and helpful. The rooms are beautiful! We loved he breakfast. The jazz club is a nice way to relax in the evening. It is a perfect distance from the souk- close enough to walk but far enough to be quiet. Wonderful hotel!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Spa at the Isis Spa in marakesh at 4:40 pm Friday 21 Feb.

Marrakesh

This was an activity that I picked. It was not recommended by Magid or Moha. It was a family friendly way to experience a haman. But, it was very touristy. I would not recommend it.

Quality of Experience

Guides, Drivers and Staff

Hiking & Cultural Immersion in the Atlas Mountains

Boumalne Dades

Definitely plan to hike the Dades valley. Moha connected us with Mohamed who grew up in the mountains around the gorge. We had an incredible experience listening to stories, hiking, rock climbing and laughing with Mohamed all afternoon. Then, we enjoyed lunch at his home. So amazing

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hike Through Todra Gorges & Oasis for 1 Hour

Morocco

We were introduced to a local guide who taught us about community farming and the local culture So interesting. Great short hike

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Merzouga to Boumalne Dades via Tinghir & Todra Gorge

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Lunch with a Moroccan Berber Family in Sahara Desert

Merzouga

This was really special. We ate Berber pizza with Mohamed, his wife and 3 children. Mohamed was so kind and open. We learned so much about berbere culture. One of the best parts was watching him teach my boys how to tie their scarves for the upcoming camel trek!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Merzouga Area Desert advanture

Merzouga

Moha was an amazing guide to this area

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Camel trek to your luxury camp

Merzouga

Tiziri desert camp is awesome! Spend 2 nights so you can go on dune buggies and meet with nomads. The camel trek is incredible Enjoy the food and the music

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer to Merzouga via Erfoud, Saharan Camel Ride

Errachidia

We loved traveling with Moha from the airport to Merzouga. He introduced us to Risani, the city where he grew up. We went to see fossils. It was awesome

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Tour of Marrakech, the "Red City"

Marrakesh

Hamid was excellent! He was so knowledgeable and interesting. He kept our 2 teenage boys interested all afternoon!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakech Food Tour

Marrakesh

Hamid was amazing! I was initially concerned about starting our trip with a food tour because I was worried it would upset our stomachs. I did not need to worry! Hamid knew all the best places to visit. We loved the Moroccan soup- made by the prior chef of the king!

Quality of Experience

L

Food

Guides, Drivers and Staff

Transport

Leny at KimKim planned a wonderful trip to Japan for my son and me. There was a great balance of free time verses scheduled tours, and all of our local guides were terrific. We learned so much about the country, its history, its customs and its people, which is my primary goal for traveling. Leny was always very responsive, day and night, whenever we needed help with something, whether it was an issue trying to navigate public transportation or trying to figure out when/whether a particular venue was open. She was also immediately prepared for suggestions of places to go and see, as well as specific restaurants. It was a fabulous trip and I would definitely travel with KimKim again!

Hotel Reviews

Hotel Niwa

Tokyo

Hotel Niwa in Tokyo was in a fantastic location, very convenient for accessing public transportation, which made getting around the city a breeze. All the accommodations were great, but this one particularly stood out for its placement!

Gora Kansuiro

Hakone

This is a fascinating cultural experience! It is a traditional Japanese guest house in every sense (except that there is heat, electricity and plumbing -- although placed so as not to interfere with the authenticity of the property) and is a step back in time. The beds were set out while we were having dinner and were surprisingly comfortable. The traditional dinner we were served was unforgetable!

Authenticity & Character

I felt like I had gone back in time 200 years.

Location

It was located less that a 5 minute walk from the train station, although its positioning was such that we could neither see of hear any trains.

Staff

We had the most wonder server for dinner -- she explained what each dish was (there were at least 20 different things) as well as how to eat each one.

Cleanliness & Comfort

Activity Reviews

Kyoto Arashiyama Bamboo forest & Garden Half-Day Walking Tour

Kyoto

Although our Kyoto Arashiyama Bamboo forest & Garden Half-Day Walking Tour got canceled because of snow, my son and I decided to go on our own. It's amusing because living in a snowy region ourselves, what was a considerable amount of snow for the locals felt like just a dusting to us. It ended up being a beautiful experience, giving us unique views of the forest with snow-covered bamboo, which you might not often see.

Osaka Local Foodie Walking Tour in Dotonbori and Shinsekai

Japan

Osaka is the food capital of Japan for good reason. As a tourist, I always try to find places where the local people eat to get the best and most authentic food. It is not always easy, especially when there are language barriers (both spoken and written). Our guide took us to fabulous places where there were only local people, and I definitely tried foods that I would have not thought to try. All were delicious!

Quality of Experience

Guides, Drivers and Staff

Full Day Kyoto and Nara Tour with English-Speaking Guide

Japan

Kyoto is such a wonderfully historic and beautiful city, full of treasures. I loved this tour because I learned so much about history and customs that I would never have learned had I visited these sites on my own. In fact, I don't know that I would have gone to Nara on my own, simply because I didn't know anything about it. However, it was once the capital of Japan and there was much to see and learn there. Our guide also took us to a small restaurant for udon which we would have never found on our own and it was fabulous!

Quality of Experience

Guides, Drivers and Staff

Transport

Authentic Kyoto Tea Ceremony: Camellia Flower Teahouse

Kyoto

This was a once in a lifetime opportunity to learn about a ceremony I had heard of, but really knew nothing about. The person performing the ceremony described how it worked, her training necessary to perform it and its purpose. It was a wonderful lesson in enjoying simplicity and hospitality. As a bonus, the traditional kimonos we wore were a great experience! My favorite souvenir from the trip is a set that enables me to make matcha at home in the traditional way.

Quality of Experience

Guides, Drivers and Staff

Don't underestimate the training that goes in to being able to perform this ceremony!

Street Kart Tokyo Bay (2 Hour-Course)

Tokyo

This was a blast! It is a good distance from the center of the city, but well worth the trip. You actually get a see a lot of Tokyo because you literally drive your go-kart around the city streets, at all times following the guide. I was never afraid of traffic because our guide was fabulous.

Quality of Experience

Guides, Drivers and Staff

Terrific -- even though the Japanese drive on the left and we were in Tokyo city traffic, it was never scary.

Exclusive Sumo Practice Tour: Unveil Japan’s National Sport

Tokyo

This tour provided an amazing view of a sport little understood by Americans. Our guide was obviously a fan herself and was able to give us a wealth of information about the sport, how contests work and how men train for it. It was also a fascinating look at the life of sumo wrestlers because it is much more that a sport -- it is an entire way of life.

Quality of Experience

Guides, Drivers and Staff

Best of Shibuya Food Tour

Tokyo

Among the thousands of restaurants in Tokyo, our local guide took us to 5 "hidden gems." These are places no tourist would ever find, although they were right in the heart of Shibuya. We were the only tourists in each, although each was full of local patrons. Our guide was able to explain the local qualities of the food, how to eat it and what to look for. This was a terrific cultural experience.

Quality of Experience

Guides, Drivers and Staff

Half Day Tokyo Tour with a Multilingual Guide by Public Transportation (Private)

Tokyo

This half day tour gave us a great overview of the city and of things to experience in Tokyo.

Quality of Experience

Guides, Drivers and Staff

Transport

Our guide gave us a great introduction of how to use the public transportation system. You can load a Suica card on your smartphone and add money to it in seconds. All forms of public transportation accept it and it required only a touch of your phone to pay. No figuring out how to pay for tickets and which ticket to buy! You pay only for the distance you travel. It is the best public transportation system I've ever seen.

Emerson did a wonderful job of planning my holiday in Finland and Norway. He booked the best tours, specifically catering to my interests: husky ride, dinner at an ice hotel, reindeer farm, ice floating, ice fishing, snowmobiling, Northern Lights tour and an Arctic fjord cruise. The guides were helpful and knowledgeable. The hotel accommodations were great and all of the breakfasts were plentiful and delicious.

Emerson was quick to respond when I contacted him and he stayed in touch with me during the entire trip to make sure everything was going as planned. I highly recommend Kim Kim.