Kimkim Trip Reviews

4.8
Based on 20,009 ratings
Read 20,009 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Experience with Dean and KimKim was incredible
Ireland | Aug 24 - Sep 1, 2025

K
Karyn L.
Ashburn, VA | Reviewed on Sep 02, 2025

Experience with Dean and KimKim was incredible. We missed our connecting our flight to Ireland and they were able to contact our hotel to let them know we would flying in the following morning who allowed us to shower/freshen up and east breakfast before we started our our trip.

Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Sep 03, 2025

Hi Karyn

Thank you so much for your kind words! We’re really glad we could step in and help when your travel plans hit a bump. Travel delays can be stressful, so it’s great to hear that you felt supported and were able to start your trip refreshed and ready to enjoy Ireland.

We truly appreciate you taking the time to share your experience, and it means a lot to know our efforts made a difference. If you ever plan another adventure, we’d love to help make it just as smooth and memorable.

Wishing you all the best on your future travels!

Warm regards,

Dean

Absolutely Magical!
South Africa | Aug 14 - Aug 26, 2025

Meghan
Meghan D.
Newark, NJ | Reviewed on Sep 02, 2025
From the moment I hit "send" to be connected with an agent to touching back down at home, this entire experience went above and beyond anything I could have ever imagined. Working with Janneke and Anna Marie helped put me at so much ease and they had so much patience with me when I asked a thousand questions about the process. We didn't really know what to expect from visiting South Africa and Zimbabwe and since we've been home we've been recommending this trip to everyone we know. Thank... Read more

From the moment I hit "send" to be connected with an agent to touching back down at home, this entire experience went above and beyond anything I could have ever imagined. Working with Janneke and Anna Marie helped put me at so much ease and they had so much patience with me when I asked a thousand questions about the process. We didn't really know what to expect from visiting South Africa and Zimbabwe and since we've been home we've been recommending this trip to everyone we know. Thank you SO much Janneke and Anna Marie for giving us the experience of a lifetime!

Hotel Reviews
Pioneers Lodge Victoria Falls
Victoria Falls,

We loved Pioneers and we know if we ever get to go back to Zimbabwe, we would absolutely stay here again and bring the kids. The room was great, the grounds are gorgeous and well cared for, the food was delicious and the staff were really friendly and helpful (especially with a luggage issue we had to deal with). I would definitely stay here again and recommend it to everyone.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bambuu Lakeside Lodge
Hazyview

This hotel was fine for our one night stay. The food was ok but the room was lovely and the staff were very kind.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Walkers Plains Camp
South Africa

The absolute best. We absolutely loved this hotel and everything about it. The private deck and pool were perfect places to wind down in between drives. The hotel staff were amazing and we can't say enough positive things about our guide and tracker Tristan and Chris. They were so funny and smart and really got to know us to make the game drives as meaningful and memorable as possible. I would absolutely recommend this hotel to anyone and everyone. We wish we could have stayed longer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Intercontinental Johannesburg O.R Tambo Airport
Johannesburg

We only stayed here for a night but the room service food was fantastic and the staff were so kind and helpful in getting us to the airport the next morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rovos Rail
Foreshore

We absolutely loved this experience. The staff goes above and beyond to make you feel at home and cared for. The ride was smooth and staff made sure that our room was as comfortable for us as it could be. We also loved the excursions that Rovos offered and loved the opportunity to learn about the people and culture around us. Once we learned about Rovos, it became a non-negotiable part of the itinerary and we are so happy we did it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Romney Park Luxury Apartments
Cape Town

Perfect for us as a couple! The room was spacious, everything was clean and the staff was very friendly!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrive at Your Lodge in Kruger & First Game Drive
Arrive at Your Lodge in Kruger & First Game Drive
South Africa

We loved our driver from the airport! Then, we showed up at the lodge after brunch was served and dinner wasn't scheduled for a few hours. The chef very kindly made us delicious sandwiches which was so necessary after a morning of travel. We were so grateful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Day in the Kruger Bush with Two Game Drives
A Day in the Kruger Bush with Two Game Drives
South Africa

I can't say enough about our experience with Tristan and Chris. They were truly the best. They were both so smart and so engaging and happy to answer any and all of our questions about their work, the game drives and the animals.

Quality of Experience
Food
They even had a mini bar and snacks for break time!
Guides, Drivers and Staff
Transport
PANORAMIC ROUTE
PANORAMIC ROUTE
South Africa

We are SO glad we did this! It's a long day but we felt like we really got to see so much of the beauty of South Africa.

Quality of Experience
Guides, Drivers and Staff
Transport
Victoria Premium River Safari Sunset Cruise
Victoria Premium River Safari Sunset Cruise
Victoria Falls

This was lovely! The sunset was even better than advertised and we got a chance to see even more wildlife that we hadn't seen yet on the trip. The staff was lovely and the food was so delicious.

Quality of Experience
Guides, Drivers and Staff
Transport
Dusty Road Township Lunch/Dinner Experience **highly recommended by our team
Dusty Road Township Lunch/Dinner Experience **highly recommended by our team
Victoria Falls

An absolute must do! It was the perfect way to end our trip. I couldn't recommend this enough. The food was outstanding and we got to try so many new flavors.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Experience on Rovos Rail: Nambiti & Spionkop
Full Day Experience on Rovos Rail: Nambiti & Spionkop
South Africa

We chose the game drive at Spionkop and we were so glad we did! It was our first game drive so helped give us a head's up as what to expect. Friends we made on the rail who did the history tour said they learned more on that trip than they did in years of school so I don't think you can go wrong either way. We loved our guide at Nambiti and by the time we finished those two game drives, we saw 4 out of 5 of the big 5!

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner at GOLD Restaurant
Dinner at GOLD Restaurant
Cape Town

This place is definitely meant for tourists but if you can embrace that, you will have a great time. We were exposed to lots of new and delicious foods, traditional dance and song and the drum lesson in the beginning was so fun.

Quality of Experience
Food
Guides, Drivers and Staff
Bo-Kaap Walking Tour
Bo-Kaap Walking Tour
Cape Town

Zaki is the best and it felt so important to us to do this tour with someone from the community. There is such important work happening all the time and we loved learning about the history and vision for the future. We would recommend this to everyone.

Quality of Experience
Guides, Drivers and Staff
Lunch at Crofter's Kitchen
Lunch at Crofter's Kitchen
Cape Town

This is a must do! The food was incredible and we loved taking a mid meal break to walk around the garden.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cape Peninsula & Penguins
Cape Peninsula & Penguins
South Africa

Andrew was the best! He taught us so much and brought us to some of the most beautiful places I've ever seen. We really enjoyed his company and we felt like this was a great day to help us see and experience so much of the Cape.

Quality of Experience
Food
Guides, Drivers and Staff
Loved Andrew!
Transport
Local specialist: Janneke Van Schalkwyk
Janneke
Janneke Van Schalkwyk
Local specialist in Garden Route | Replied on Sep 03, 2025

Hello Meghan,

Thank you so much for taking the time to write such a beautiful review and share your valuable comments. We’re so happy to hear that you had such an amazing holiday! It was an absolute pleasure from the very start to plan this trip for you and Sergio.

Kind regards
Janneke

Some constructive feedback
Mongolia | Aug 8 - Aug 17, 2025

K
kajal b.
India | Reviewed on Sep 02, 2025

Zara was an excellent guide. The trip was really well managed. However, we feel that the itinerary could have been better managed- For eg. we could have done places closer to Ulaan Batar towards the end of the trip instead of the beginning especially as there was a lot of driving towards the second half of the trip. Further, it would have been helpful if we were informed about the fact that there were ensuite accommodation available as well.

Local specialist: Crystal Batdorj
Crystal
Crystal Batdorj
Local specialist in Ulaanbaatar, Mongolia | Replied on Sep 02, 2025
Dear Kajal,
Thank you for your kind feedback. I’m so glad to hear that the trip was well managed and that Zaya made a great impression — I’ll be sure to pass that along to her. I appreciate your suggestion regarding the itinerary. Your point about rearranging the route to minimize long drives later in the trip is well taken and will be considered in future planning.
Just to clarify, en-suite Gers were offered during the planning phase, and after discussing the options with Aakanksha, the... Read more

Dear Kajal,
Thank you for your kind feedback. I’m so glad to hear that the trip was well managed and that Zaya made a great impression — I’ll be sure to pass that along to her. I appreciate your suggestion regarding the itinerary. Your point about rearranging the route to minimize long drives later in the trip is well taken and will be considered in future planning.

Just to clarify, en-suite Gers were offered during the planning phase, and after discussing the options with Aakanksha, the current version was selected. However, I understand how that detail may not have come through clearly — I’ll make sure to communicate such options more effectively moving forward.

Thanks again, and I hope to welcome you on another journey soon with Kim Kim.

Best regards, Crystal

Jesse was very responsive but not a personalised tour
Chile | Aug 25 - Sep 1, 2025

Kirsty
Kirsty L.
Kenya | Reviewed on Sep 02, 2025
Jesse was very responsive and provided a tour as requested but it didn't feel personalised. The tours arranged were more expensive than prices on getyourguide and the tours were the same. The hotel in Rapa Nui was not booked and the hotel owners were very rude, made me call Jesse myself using international roaming and sat over me until the room booking issue was sorted out. That hotel (Inaki Uhi) not recommended at all - close to town but opposite a late opening bar, room walls are paper thin... Read more

Jesse was very responsive and provided a tour as requested but it didn't feel personalised. The tours arranged were more expensive than prices on getyourguide and the tours were the same. The hotel in Rapa Nui was not booked and the hotel owners were very rude, made me call Jesse myself using international roaming and sat over me until the room booking issue was sorted out. That hotel (Inaki Uhi) not recommended at all - close to town but opposite a late opening bar, room walls are paper thin and there was no hot water throughout my stay. The tours on Rapa Nui were large (20-30 people), expensive and the guides were average in terms of knowledge. I ended up cancelling them and rebooking on the island for local guides and had a great experience. The site is convenient, with nothing to book, but doesn't provide great service or anything over and above what you could book yourself. I have never used a site like this before and perhaps as an independent traveller I expected more local knowledge and added value for the price I paid.

Hotel Reviews
Inaki Uhi Hotel
Pascua Island

The booking was not on their system despite a confirmation and the hotel management were quite rude. Two men turned up to my room asking me to go to reception and made me make a call with international roaming to the agent to sort it out. Not ideal. No hot water during my stay. Central location but opposite a bar that had music quite late.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
room not cleaned on the first night of my stay
Hostal Quinta Adela
San Pedro de Atacama

Very friendly but as it was off-season there was work going on at the time of my stay. However, owners were lovely to their only guest.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Tour to Orongo
Morning Tour to Orongo
Easter Island

The guide was fine, but dealing with the agency was tricky. had to find their whatsapp number to try and sort out a the pick up they missed. The company did send someone to take me to join the group but quite disorganised. I cancelled other trips and went with a local guide who was much cheaper and better.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour of Tatio Geysers
Tour of Tatio Geysers
San Pedro de Atacama
Quality of Experience
Food
no food provided
Guides, Drivers and Staff
Transport
Explore the Atacama Salt Flats & Lagoons
Explore the Atacama Salt Flats & Lagoons
San Pedro de Atacama
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Stargazing Experience
Stargazing Experience
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
large number of people meant pick up took ages
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Sep 04, 2025
Hi Kirsty, Thank you so much for sharing your honest feedback. I’m really sorry to hear about the problems you experienced during your trip, especially with the hotel booking and the tours in Rapa Nui. I completely understand how stressful and disappointing that must have been, and I truly apologize for the inconvenience. I appreciate you letting me know about the hotel and tour experiences since this helps me see where I need to do better. I’ll be reviewing the providers I work with so... Read more

Hi Kirsty,

Thank you so much for sharing your honest feedback. I’m really sorry to hear about the problems you experienced during your trip, especially with the hotel booking and the tours in Rapa Nui. I completely understand how stressful and disappointing that must have been, and I truly apologize for the inconvenience.

I appreciate you letting me know about the hotel and tour experiences since this helps me see where I need to do better. I’ll be reviewing the providers I work with so that future travelers have more reliable arrangements, better value, and the kind of personal, high-quality experiences they deserve.

I also hear your point about personalization and added value. That’s something I take seriously, and I’ll be working on ways to make sure travelers feel more supported and cared for throughout their journey.

Once again, I’m very sorry your trip didn’t feel as smooth or as special as it should have. I’m grateful you took the time to share your experience, because it gives me the chance to improve and make things better for other travelers in the future!

Kind regards,
Jesse

Highly recommend this family-friendly tour of Colombian culture and wildlife
Colombia | Aug 13 - Aug 27, 2025

Madeline
Madeline L.
Canada | Reviewed on Sep 02, 2025
We went as a family of four (2 kids, 11 and 12) this past August. We loved all our tours and are very grateful to Kimkim and Michael and the Chaska Tours team for an incredible experience. Starting with the tour of Bogotá with artist Luís, we were captivated by the street art, the culture and the food of Colombia.
A high point for the kids was seeing pink dolphins and grey dolphins in the Amazon river. My daughter's dream realized! We also loved Leticia and the park with the parakeets and...
Read more

We went as a family of four (2 kids, 11 and 12) this past August. We loved all our tours and are very grateful to Kimkim and Michael and the Chaska Tours team for an incredible experience. Starting with the tour of Bogotá with artist Luís, we were captivated by the street art, the culture and the food of Colombia.
A high point for the kids was seeing pink dolphins and grey dolphins in the Amazon river. My daughter's dream realized! We also loved Leticia and the park with the parakeets and swallows. We enjoyed the ecotourism projects of the local people, especially supporting conservation efforts with sloths and monkeys. Our dedicated and engaging guide Sergio made our time in Amazonia unforgettable, including a night hike to see weird and rare caterpillars and spiders!
My husband and I especially enjoyed the vibe in Comuna 13 in Medellín, which we toured with our knowledgeable and friendly guide Valeria. The incredible transformation of this neighbourhood inspired hope and admiration. We then went on to visit a flower farm and learned about Silletera culture (such a lovely host at the Casa de las Flores), and a family-run coffee farm (another wonderful welcome) along with a the colourful town of Guatapé.
On to Cartagena, where we had a fascinating tour of the lively Getsemaní neighbourhood and the colonial part of the city with our wonderful guide Gustavo. My son loved fishing for crabs and cooking them up for us. Everyone was so gracious and welcoming. The day concluded with young people singing and drumming in celebration of the Afro-Caribbean culture of that part of Colombia. I danced to embarrass my children.
A few days to recharge on Isla Baru were a great end to the holiday. We enjoyed the ocean and delicious seafood.
We loved everything about this trip.
All the drivers and guides were excellent: always so caring, engaging and fun. Michael did a great job of tailoring our tours to our interests and those of our kids. We also loved the accommodations arranged for us.
Highly recommend our tour with Chaska to everyone interested in cultural diversity, art, ecotourism and family time!

Hotel Reviews
Hotel Isla del Encanto
Cartagena

Hotel Isla del Encanto was a perfect getaway at the end of our trip. We did nothing but relax for a few days, enjoying the beautiful resort. The seafood was especially amazing, and my husband and I loved our dinners there. It was a wonderful place to unwind and enjoy the serene island atmosphere.

Waira Suites
Leticia

Waira Suites was an especially sweet place. It's family-run, and the staff were incredibly kind, going out of their way to accommodate my kids' meal restrictions. The environment was beautiful, surrounded by nature, which added to the charm of the stay. It truly stood out among the accommodations we visited during our trip.

Activity Reviews
Coffee-Culture Tour
Coffee-Culture Tour
Medellín

The Coffee-Culture Tour was wonderful. We were greeted with delicious cake and coffee, and the people running the tour were lovely. They shared insightful stories about the land, which was truly inspiring. It was a great experience for both adults and kids, and my son particularly enjoyed planting a coffee plant. A highly recommended experience.

Daytrip: Silletera Culture in Santa Elena & La Piedra de Guatapé
Daytrip: Silletera Culture in Santa Elena & La Piedra de Guatapé
Medellín

The Casa de la Flores tour was one of my favorite activities in Medellín. Our guide Valeria was fantastic, and the person who led us through the tour was incredibly engaging, especially with the kids. The family's achievements in the flower fair were impressive, and the whole experience was both informative and enjoyable. I highly recommend it.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Sep 02, 2025
Hi Madeline,
thank you so much for your wonderful feedback! I’m truly delighted to hear how much you and your family enjoyed your journey through Colombia. It sounds like you were able to experience a great mix of culture, nature, and local hospitality — exactly what makes this country so special.
It was a real pleasure to tailor the trip to your family’s interests, and I’m very glad to know that both the kids and the adults found highlights to enjoy along the way. I’ll make sure to pass your...
Read more

Hi Madeline,
thank you so much for your wonderful feedback! I’m truly delighted to hear how much you and your family enjoyed your journey through Colombia. It sounds like you were able to experience a great mix of culture, nature, and local hospitality — exactly what makes this country so special.
It was a real pleasure to tailor the trip to your family’s interests, and I’m very glad to know that both the kids and the adults found highlights to enjoy along the way. I’ll make sure to pass your kind words on to our guides and partners.
On behalf of the whole Chaska Tours team, thank you again for trusting us with your adventure. We would be delighted to welcome you back to Colombia anytime in the future!
Warm greetings from San Agustín,
Michael & The Chaska Tours Team

Greg was also a great person to be in contac...
Costa Rica | Aug 18 - Aug 26, 2025

E
Erika F.
Ashburn, VA | Reviewed on Sep 02, 2025

Greg was also a great person to be in contact with through the planning- He helped me during an issue that arouse because of a travel time issue- but he fixed the problem and made it go smoothly for my clients - I hope to work with him again

Local specialist: Gustavo Camperos

We were so grateful to find Kim Kim and Jane ...
Ireland | Aug 21 - Aug 26, 2025

Angelina
Angelina Y.
Ashburn, VA | Reviewed on Sep 02, 2025
We were so grateful to find Kim Kim and Jane who planned our trip for us. I provided what we were looking for in small details and just in a week we had our trip planned with all the details possible. We were driving through Ireland ourselves, but the directions that were included for us were so precise that we never had any problems finding places we wanted to visit. Accommodations that were booked for us were very comfortable for the family of 4. We will definitely use Kim Kim to plan our... Read more

We were so grateful to find Kim Kim and Jane who planned our trip for us. I provided what we were looking for in small details and just in a week we had our trip planned with all the details possible. We were driving through Ireland ourselves, but the directions that were included for us were so precise that we never had any problems finding places we wanted to visit. Accommodations that were booked for us were very comfortable for the family of 4. We will definitely use Kim Kim to plan our next adventure.

Activity Reviews
Connemara Sheepdog Demonstration
Connemara Sheepdog Demonstration
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Horse riding - 1 hour trail ride
Horse riding - 1 hour trail ride
Clifden
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Sep 02, 2025

Hi Angelina

Thank you for taking the time to review your recent trip. This is a lovely read and your kind words are very much appreciated.

The team and I are delighted that we were able to help create those special family memories.

Look forward to working with you again as it was an absolute pleasure.

All the best, Jane, Flore & The KimKim Team

Trip to Norway.
Norway | Aug 12 - Aug 21, 2025

Terry
Terry C.
Atlanta, GA | Reviewed on Sep 01, 2025
Kim Kim, our itinerary was really good. I found my most dreaded part, kayaking; was a favorite. I had never kayaked before and at 70 it was a new first. I enjoyed all aspects of our trip but I wish we had had better views in a couple of places. The apartments would have been great if they’d been easier to access, at least for luggage and better views. They had limited provisions. I did not have any personal contact with your agency but would recommend for others. Read more

Kim Kim, our itinerary was really good. I found my most dreaded part, kayaking; was a favorite. I had never kayaked before and at 70 it was a new first. I enjoyed all aspects of our trip but I wish we had had better views in a couple of places. The apartments would have been great if they’d been easier to access, at least for luggage and better views. They had limited provisions. I did not have any personal contact with your agency but would recommend for others.

Activity Review
Glacier Kayaking Excursion
Glacier Kayaking Excursion
Norway

Great guides, Lucien and Maria. Despite our initial concerns with weather, sleet, rain, thick fog, we were able to end our day with lots of history, beautiful scenery and a wonderful place to view a glacier. Awesome trip. To imagine the mountains and the tremendous glacier in all their glory.

Quality of Experience
Guides, Drivers and Staff
Transport
Must drive the mountain following the team.
Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Sep 03, 2025

Hi Terry!

Thank you so much for your thoughtful feedback! We're thrilled to hear that kayaking turned out to be a highlight for you—what a fantastic first at 70! We appreciate your notes on the accommodations and views, and we’ll certainly take that into account for future planning. Thank you for recommending us, and we hope you’ll consider traveling with us again!

Warm regards,
Kadri

An Outstanding experince
Norway | Aug 16 - Aug 31, 2025

P
paolo c.
Italy | Reviewed on Sep 01, 2025

thanks to the team we have enjoyed an outstanding experience. the specialist were always ready to answer question, and to assists and support. furthermore more, both le location that have been selected and the initiatives proposed has been consistent with our high expectations. a particular mention to the Oslo guided tour, that, thanks to the assistance and contribution of our fantastic guide (Lina) we enjoyed a very lively and interesting morning. we definitely plan to use kim kim service again and again.

thank you so much

Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Sep 21, 2025

Dear Paolo!

We are so glad to read that you have enjoy our beautiful country and all the proposed initiatives we have had for you! Thats what we are here for !!

We truly appreciate your kind words about the Oslo guided tour — Lina will be thrilled to hear them when we tell her :D

For the whole team has been a pleasure to make this happen for you!
Be

Best regards!

Exceptional Service & Unforgettable Journeys
England | Aug 12 - Aug 26, 2025

Anne
Anne M.
Seattle, WA | Reviewed on Sep 01, 2025
I had an excellent experience working with Tetiana for my Europe trip. She went above and beyond with all of the bookings and recommendations for activities, making the entire journey smooth and stress-free. Every hotel she arranged was in the heart of the city, close to major attractions and within easy walking distance of the metro—perfect for exploring. Tetiana was incredibly helpful and always quick to respond if I had any questions or needed assistance, even with something as simple... Read more

I had an excellent experience working with Tetiana for my Europe trip. She went above and beyond with all of the bookings and recommendations for activities, making the entire journey smooth and stress-free. Every hotel she arranged was in the heart of the city, close to major attractions and within easy walking distance of the metro—perfect for exploring.

Tetiana was incredibly helpful and always quick to respond if I had any questions or needed assistance, even with something as simple as finding the meeting spot for a small group tour. Her professionalism, attention to detail, and personal touch made my trip unforgettable.

I highly recommend Tetiana to anyone planning their travels—she’s truly outstanding!

Hotel Reviews
NYX Hotel Dublin Christchurch
Dublin

Clean hotel with an excellent breakfast and a fantastic location within walking distance of many attractions. A convenient and comfortable stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kimpton Charlotte Square Hotel, an IHG Hotel
Edinburgh

Outstanding staff—always welcoming and attentive. The room was clean and comfortable, and the breakfast was excellent. A fantastic stay in a great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sanctuary House Hotel
London

Perfectly located in the heart of the city’s attractions. The room had a wonderful bathroom with a bathtub—ideal for soaking tired muscles. Excellent complimentary breakfast with very welcoming staff at the pub.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Petit Beaumarchais
Paris - France

Hotel Le Petit Beaumarchais is in a fantastic central Paris location, close to the metro and main attractions. The room was basic but clean and comfortable, and the staff were friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer from Dublin Airport to Dublin
Private Transfer from Dublin Airport to Dublin
Dublin

We had a private transfer from Dublin Airport to the city, and our driver was friendly, punctual, and professional. The ride was comfortable and stress-free, making for a smooth start to our trip. Highly recommended for anyone looking for a hassle-free transfer.

Quality of Experience
Guides, Drivers and Staff
Transport
Ultimate Edinburgh Bike Tour
Ultimate Edinburgh Bike Tour
Edinburgh

We had an excellent Ultimate Edinburgh Bike Tour! Our guide shared lots of great stories, and the tour included fantastic stops at key sights, letting us see some of the best places in the city. Fun, informative, and highly recommended!

Quality of Experience
Guides, Drivers and Staff
Transport
The Vaults Tour
The Vaults Tour
Edinburgh

We had an excellent Vaults tour! We explored Greyfriars Kirk with lots of spooky stories, then ventured into The Vaults, where our guide was fantastic—she even dressed the part like a witch! We learned so much and had a thrilling, memorable experience. Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Edinburgh Castle & Old Town Private Tour
Edinburgh Castle & Old Town Private Tour
Edinburgh

We had an amazing private tour of Edinburgh Castle and the Old Town with Adrian. He was exceptional—friendly, knowledgeable, and full of fascinating stories that brought the city’s history to life. His passion and insights made the tour both engaging and unforgettable. Highly recommended!

Quality of Experience
Guides, Drivers and Staff
One Day Trip Canterbury & Dover Cliffs
One Day Trip Canterbury & Dover Cliffs
England

Fantastic Canterbury & Dover Cliffs day trip with Kevin! Friendly, knowledgeable, and attentive. We explored Canterbury at our own pace and enjoyed breathtaking views at the Dover Cliffs. Kevin made the day smooth, enjoyable, and memorable—highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Stonehenge and Bath
Stonehenge and Bath
England

Our day trip to Stonehenge and Bath with Tony was fantastic. Tony was knowledgeable, friendly, and made the experience seamless and enjoyable. At Stonehenge, we learned fascinating history about the stones and their mysterious origins. In Bath, Tony took us on a walking tour, sharing stories about the Roman Baths and pointing out the stunning Georgian architecture and hidden gems throughout the city. His insights brought the history and character of Bath to life. The tour was well-organized, comfortable, and allowed plenty of time to explore both locations. Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Transport
Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London

An unforgettable experience! The Beefeaters were hilarious, engaging, and incredibly knowledgeable, making the history of the Tower come alive. Seeing the Crown Jewels in person was absolutely breathtaking. We spent the entire day exploring the grounds, the towers, and the exhibits—it was immersive, fascinating, and well worth the money. From the medieval architecture to the stories of kings and queens, every moment was captivating. I would highly recommend this tour to anyone visiting London!

Quality of Experience
Guides, Drivers and Staff
Transport
Hop-on hop-off sightseeing bus
Hop-on hop-off sightseeing bus
London

A fantastic way to see all the main sights and get oriented in London. The headphones provided interesting commentary about the history and significance of each location, which made the tour both fun and educational. Being able to hop on and off allowed us to explore at our own pace, and it made navigating the city on our own afterward much easier. Highly recommended for first-time visitors!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tetiana Smal
Tetiana
Tetiana Smal
Local specialist in London | Replied on Oct 14, 2025

Hi Anne!
Oh wow — thank you so much for your incredibly kind words!

I’m truly so happy to hear that your trip went so well and that you enjoyed every moment of it. It sounds like you had a wonderful adventure, and I’m really glad everything came together smoothly so you could simply relax and enjoy exploring.

It was a real pleasure to help with the planning, and hearing that the journey was memorable for you makes me genuinely happy.

Wishing you many more amazing travels ahead — and I hope our paths cross again on another great adventure!

Warm regards,
Tania

My family had an amazing time in Brazil
Brazil | Aug 18 - Aug 27, 2025

Sathees
Sathees R.
Canada | Reviewed on Sep 01, 2025
My family had an amazing time in Brazil.
Camille was amazing at understanding our needs and coming up with an exciting itinerary. She also made herself available in a short notice many time during planning to answer all our questions. We had a great time in Amasonia and South Paternal (we even saw a Jaguar kill). Thanks so much Camille and team!!
Read more

My family had an amazing time in Brazil.
Camille was amazing at understanding our needs and coming up with an exciting itinerary. She also made herself available in a short notice many time during planning to answer all our questions. We had a great time in Amasonia and South Paternal (we even saw a Jaguar kill). Thanks so much Camille and team!!

Hotel Reviews
Intercity Cuiabá
Cuiabá
Pousada Piuval
Pocone

Very good hotel. Especially common grounds were well maintained.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Santa Rosa Pantanal Hotel
Poconé

Room we got was dark and was not very clean. Wifi is very poor. But food is delicious, very friendly staff and very beautifully maintained common grounds.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Food is great. Hotel room should be modernized.
Amazon Premium Lodge
Manaus

Really good stay. We enjoyed a lot.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day of adventures in Pantanal
Day of adventures in Pantanal
Brazil
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Jaguar Safari & Transfer to Northern Pantanal Lodge
Morning Jaguar Safari & Transfer to Northern Pantanal Lodge
Brazil
Transfer & immersion at the rainforest
Transfer & immersion at the rainforest
Brazil
Food
Adventures in the Jungle Lodge (AP- Days 2 & 3)
Adventures in the Jungle Lodge (AP- Days 2 & 3)
The Amazon

Piranha fishing and Amasonia jungle walk were amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Jaguar Safari Tour in Porto Jofre
Full-Day Jaguar Safari Tour in Porto Jofre
Brazil

Boat driver and guide were amazing. We saw a Jaguar kill and lots of birds. We saw Giant River Otter

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer & immersion in the rainforest (AP - Day 1)
Transfer & immersion in the rainforest (AP - Day 1)
Brazil

We got an opportunity to try the temperature difference between two kinds of water the point if merginf.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camille Terra
Camille
Camille Terra
Local specialist in Brazil | Replied on Sep 01, 2025

Hi Sathees,

Thank you for your kind words! We’re so glad your family enjoyed the Amazon and Pantanal and what an unforgettable moment to see a jaguar in action! It was a pleasure planning your trip, and we’d love to welcome you back to Brazil someday.

Until next time,
Camille

Great planning by the local specialist and th...
Italy | Aug 24 - Aug 31, 2025

Brian
Brian L.
Newark, NJ | Reviewed on Sep 01, 2025
Great planning by the local specialist and the op support team on the ground! Really catered to what our needs are and provided an authentic locally guided experience! Read more

Great planning by the local specialist and the op support team on the ground! Really catered to what our needs are and provided an authentic locally guided experience!

Activity Review
Private guided tour of Rome in Golf Cart
Private guided tour of Rome in Golf Cart
Rome

Our guide who gave the tour was amazing!

Quality of Experience
Our guide who gave the tour was amazing!
Guides, Drivers and Staff
The small group and the n owl she of the guide who made it fund and memorable
Transport
Golf cart can be a bit better
Local specialist: Eleonora Arrigoni
Eleonora
Eleonora Arrigoni
Local specialist in Milan | Replied on Sep 11, 2025

Hi Brian!
Thank you so much for writing this wonderful review, I truly appreciate it!
It was really a pleasure for us to assist you in planning this amazing trip and making it come to life. I truly hope the memories of this journey will stay with you and that you’ll come back to visit our beautiful Italy soon—maybe even with us again, who knows!
Warm regards,
Eleonora

Thank you Gummi!
Iceland | Aug 26 - Aug 31, 2025

Jessie
Jessie S.
Ashburn, VA | Reviewed on Sep 01, 2025
Gummi was wonderful in helping us plan our perfect trip to Iceland. 🇮🇸 We especially appreciated the site-to-site Google maps he provided and the tips for each site, such as where to park and how much time to spend at each site. We especially enjoyed the stop for ice cream at a dairy farm, the lava cave tour, visiting the black sand beaches and horseback riding in Vic. Thank you Gummi for your thoughtful assistance in helping our have a truly fabulous trip! Read more

Gummi was wonderful in helping us plan our perfect trip to Iceland. 🇮🇸 We especially appreciated the site-to-site Google maps he provided and the tips for each site, such as where to park and how much time to spend at each site. We especially enjoyed the stop for ice cream at a dairy farm, the lava cave tour, visiting the black sand beaches and horseback riding in Vic. Thank you Gummi for your thoughtful assistance in helping our have a truly fabulous trip!

Hotel Reviews
Alda Hotel Reykjavík
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Grímsborgir by Keahotels
Ásborgir
Authenticity & Character
Location
Beautiful views
Staff
Cleanliness & Comfort
Activity Reviews
Horse Riding on Black Sand Beach
Horse Riding on Black Sand Beach
Iceland
Quality of Experience
Guides, Drivers and Staff
Lava Tunnel Activity
Lava Tunnel Activity
Iceland

The tunnel itself was very cool to see. I appreciated the history of the tunnel and geology lesson.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Sep 01, 2025

I am really happy to read that everything went so well and that you were happy with the trip!
Honestly, how good is that ice cream, right? :D

I do hope we'll see you in Iceland soon again :)

Our Ireland trip August 23 to August 31
Ireland | Aug 24 - Aug 29, 2025

Joanne
Joanne A.
Ashburn, VA | Reviewed on Sep 01, 2025
Kimkim travel agent was amazing very easy to use! You just explain what you are looking to do during your vacation and they do the rest!!! Cathy was awesome always quick to reply to any questions that I had!! The whole thing was so easy the planning, the payment. Then the Roadbook wow I can’t even begin to explain how amazing all the details they provided us!! The google maps links from one location to the other the time it will take to get to one location to the other the schedule that they... Read more

Kimkim travel agent was amazing very easy to use! You just explain what you are looking to do during your vacation and they do the rest!!! Cathy was awesome always quick to reply to any questions that I had!! The whole thing was so easy the planning, the payment. Then the Roadbook wow I can’t even begin to explain how amazing all the details they provided us!! The google maps links from one location to the other the time it will take to get to one location to the other the schedule that they set was perfect to go from one tourist destination to the other! All the tickets were provided that we would need for entrance for our stops!!! But what we are most grateful for was the hotels they chose! They were amazing! With comfortable rooms and beds to amazing breakfast! The attractions that they chose for us were wonderful!!! I can’t say enough about how pleased we were with Kimkim (Cathy)
Thank you so much for your time and for planning such a wonderful vacation that we will remember for ever!

Hotel Reviews
George Hotel Limerick City
Limerick

The hotel is lovely but no parking on site so hard with luggage

Authenticity & Character
Location
It was in a city so traffic and no parking
Staff
Cleanliness & Comfort
Blarney Woolen Mills Hotel
Blarney, Ireland

Steps away from the Blarney Stone! Very clean Nice staff

Authenticity & Character
Lots of shops at the hotel location
Location
Just seconds away from the Blarney castle
Staff
Cleanliness & Comfort
Bathroom and rooms were clean
Killarney Heights Hotel
Killarney

Very lovely clean and beautiful

Authenticity & Character
Clean and comfortable beds
Location
Easy to get to and close to our attractions
Staff
Very kind
Cleanliness & Comfort
Bathroom in lobby clean hotel rooms very clean
Fiddle & Bow
Doolin

This hotel was so cute and charming very bohemian. The workers were very helpful to any information that we asked about! Gave us great recommendations on where to go eat and any extra sightseeing that we must do!

Authenticity & Character
Every detail in that hotel was amazing definitely Bohemian style, which we loved!
Location
In such a cute town with pubs and cows all around!
Staff
Vladimir gave us amazing insight on places to go
Cleanliness & Comfort
The beds were so comfortable!!!
The Connacht Hotel
Galway

Lovely hotel, beds very comfortable breakfast was wonderful!!! Very nice workers and it was very clean!

Authenticity & Character
Had very nice charm
Location
Easy to get to, lots of parking around back
Staff
Very helpful and kind
Cleanliness & Comfort
Lobby bathrooms were clean and hotel rooms were lovely
Activity Reviews
Welcome to Limerick!
Welcome to Limerick!
Limerick

More of city living, lots of traffic rather be back in Dingle for sure. But have to make our way closer to Shannon Airport!

Quality of Experience
Transport
Hard to find parking had to use parking garage a block and half away from hotel! Very hard with all your luggage! But it was a clean city!
Rock of Cashel
Rock of Cashel
Ireland

All up hill. But beautiful

Quality of Experience
All up hill but beautiful to see
Welcome to Cashel!
Welcome to Cashel!
Cashel

Lovely little town

Quality of Experience
Killarney National Park Jaunt - From Park to Castle
Killarney National Park Jaunt - From Park to Castle
Ireland

The hour long ride was lovely.

Quality of Experience
We had a beautiful sunny day
Guides, Drivers and Staff
Kyle was a young 18 yr old driver that was very kind and informative.
Transport
The horse carriage ride was clean and very smooth
Harrow  : Authentic dining experience
Harrow : Authentic dining experience
Killarney

Lovely little restaurant in town.

Quality of Experience
Food was delicious!!!!
Guides, Drivers and Staff
Staff was wonderful
Ring of Kerry & Skellig Ring Private Day Tour
Ring of Kerry & Skellig Ring Private Day Tour
Ireland

Lots of Ireland information! Aodan catered the trip around our abilities to be able to walk or climb and our likes and what we would really like to see!

Quality of Experience
5 stars our driver Aodan was great to work with!
Guides, Drivers and Staff
Very informative
Transport
Drove those windy roads gracefully
Afternoon tea at Dromoland Castle
Afternoon tea at Dromoland Castle
Doolin

5star experience first class all the way!

Quality of Experience
The food and desserts were delicious
Guides, Drivers and Staff
The staff was delightful
Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Ireland

The staff was wonderful the have golf cart to take the handicap or elderly up to the top!!

Quality of Experience
We had a beautiful day with the sun out so we could see the cliffs perfectly!
Guides, Drivers and Staff
The golf carts were amazing to help older people!
Transport
Very kind and helpful with the walker!!!
Welcome to Doolin
Welcome to Doolin
Doolin
Quality of Experience
Guides, Drivers and Staff
Traditional working sheep farm and Sheepdog demonstration
Traditional working sheep farm and Sheepdog demonstration
Ireland

One of our favorite things that we did! Very interesting and informative. Loved watching Rex handle the sheep. So glad we did it worth seeing for sure!

Quality of Experience
Just fascinating to watch and beautiful scenery all around!
Guides, Drivers and Staff
The owner was very nice and answered lots of questions
Kylemore Abbey
Kylemore Abbey
Ireland

A must do attraction! The garden s there were amazing

Quality of Experience
The tea shop at the garden had amazing hot soups and sandwiches to warm up!
Guides, Drivers and Staff
A staff told us the history of the Abby because my mom couldn’t walk the steps to where the briefing was at.
Transport
Yes they have a bus to drive you back and forth from garden to Abby and a shelter out of the rain while waiting for the bus!
Local specialist: Cathy Geoffroy
Cathy
Cathy Geoffroy
Local specialist in Dordogne | Replied on Sep 05, 2025

Hi Joanne,
Thank you so much for your wonderful feedback! It was such a pleasure working with you on this special family trip to Ireland. I really appreciate all the thoughtful details you shared, and your photos are just fantastic!

Warmest regards,
Cathy

10 days in Spain
Spain | Aug 21 - Aug 31, 2025

Michael
Michael S.
Chicago, IL | Reviewed on Sep 01, 2025
Hector was very responsive in creating our great trip to Barcelona, Madrid and Mallorca.
During the planning phase, he responded very quickly to any questions and the suggestions and plans that he made were very enjoyable
Nadia and Natalia from the Support team real quick to respond to any comments or questions. I feel totally supported throughout the trip.
Read more

Hector was very responsive in creating our great trip to Barcelona, Madrid and Mallorca.
During the planning phase, he responded very quickly to any questions and the suggestions and plans that he made were very enjoyable
Nadia and Natalia from the Support team real quick to respond to any comments or questions. I feel totally supported throughout the trip.

Hotel Reviews
Barcelona Airport Hotel
El Prat de Llobregat

Nice hotel. Really not that close to the airport. It’s a bit rundown, one elevator was broken, the pool area needs some attention. Other than that, it was pretty comfortable. The shuttle is very predictable.

Authenticity & Character
Really needs an upgrade. A bit rundown, but clean.
Location
Staff
Cleanliness & Comfort
Pure Salt Port Adriano Hotel & SPA—Adults Only
El Toro, Mallorca

The hotel was beautiful, the people were so nice. Was very well located near restaurants and a beach. The free breakfast was fantastic. I guess the only criticism we had is that the rooms don’t get cool enough. But then again we are Americans and we expect freezing cold rooms. LOL

Authenticity & Character
The rooms are sizable. The staff is wonderful. Really nice view of the port. The pool is fantastic. The breakfast is are really good.
Authenticity & Character
Location
Very close to the beach and good restaurants. You really don’t need to leave the area.
Location
Very close to the beach and good restaurants. You really don’t need to leave the area.
Staff
Everyone was very friendly and helpful
Staff
Everyone was very friendly and helpful
Cleanliness & Comfort
The rooms were a bit warm at night, but not terrible
Cleanliness & Comfort
The rooms were a bit warm at night, but not terrible
Activity Reviews
A Day on the Mediterranean: Catamaran Cruise from La Palma
A Day on the Mediterranean: Catamaran Cruise from La Palma
Mallorca

A beautiful trip around the coast. Certainly should be included in the itinerary of Mallorcan visitors.

Quality of Experience
Food
I think that they’re very good job with the food on board
Guides, Drivers and Staff
Transport
I gave it to you only because we drove and I just wanted to make you guys aware that the parking situation for these catamarans is really challenging
Inside the Prado: A Private Experience
Inside the Prado: A Private Experience
Madrid

Absolutely a fantastic two hour experience. We’re not that into art museums but the tour guide was so fantastic that she made it very interesting and we learned a lot.

Quality of Experience
A fantastic guide who didn’t try and jam in 200 paintings, but focused on a few of the painters and gave us in depth discussion on them.
Guides, Drivers and Staff
Transport
It was a walking tour
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

Madrid is a beautiful city and our tour guide gave us a pretty good tour.

Quality of Experience
Guides, Drivers and Staff
I think our tour guide was OK, but it’s hard to compare him with the guy that gave us a tour of Barcelona.
Transport
It was a walking tour
Montserrat & Penedès: Nature, Devotion & Cava
Montserrat & Penedès: Nature, Devotion & Cava
Barcelona

Montserrat is a fantastic site to see. We certainly enjoyed seeing the area. Most of it was self guided, and we took the train to the top and hiked which was interesting.

Quality of Experience
The tour of Montserrat was amazing, but I think if it was a day when the boys choir was there, it would’ve been a lot better.
Guides, Drivers and Staff
As I mentioned before, there was another group that had a Spanish speaking only person, and therefore the tour was done, mostly in Spanish with occasional translation for English.
Transport
See above
Barcelona Highlights: Guided Walk &  Iconic Sagrada Família
Barcelona Highlights: Guided Walk & Iconic Sagrada Família
Barcelona

The guide was fantastic. Very knowledgeable. We started with a walking tour went to the Palau music hall. He loved music and was very enthusiastic making that tour great. And then of course go out. Familiar is always fantastic to see.

Quality of Experience
The enthusiasm of the guide and the knowledge.
Guides, Drivers and Staff
See above.
Transport
It was mostly a walking tour and we took a taxi.
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona

Enjoyable. The guide was very knowledgeable. Plenty of food and plenty enough to drink.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
It was a walking tour
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Sep 01, 2025

Hi Michael,
Thank you so much for taking the time to share your experience! I’m truly delighted to hear that you enjoyed your trip to Barcelona, Madrid, and Mallorca, and that the planning process felt smooth and responsive.
It was a real pleasure working with you and tailoring the trip to your preferences. I’m very glad the suggestions and recommendations added value to your experience. I look forward to helping you plan your next adventure.
All the best,
Héctor

We had an unforgettable custom journey throug...
Japan | Jul 25 - Aug 16, 2025

D
D L.
Tacoma, WA | Reviewed on Sep 01, 2025
We had an unforgettable custom journey through Japan and South Korea, organized by KimKim. It included memorable Hiroshima, dazzling Tokyo, historical Osaka and Kyoto, spiritual journey at Mount Koya and a more intimate taste of Central Japan hiking the historical Nakasendo Trail. South Korea was no less stunning. Guides, properties and transfers were all first rate. Sandy provided an amazing local support. Highly recommended! Read more

We had an unforgettable custom journey through Japan and South Korea, organized by KimKim. It included memorable Hiroshima, dazzling Tokyo, historical Osaka and Kyoto, spiritual journey at Mount Koya and a more intimate taste of Central Japan hiking the historical Nakasendo Trail. South Korea was no less stunning. Guides, properties and transfers were all first rate. Sandy provided an amazing local support. Highly recommended!

Hotel Reviews
NINE TREE BY PARNAS SEOUL MYEONDONG 2
Seoul
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ramada Encore by Wyndham Busan Haeundae
Busan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shima Onsen Sekizenkan
Gunma

Breakfast and dinner though authentic were a little exotic and stark.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karuizawa Tsuruya Ryokan

it is too bad breakfast was not included here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Truly special. It is too bad we did not have breakfast nor dinner reservations.
Matsumoto Hotel Kagetsu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The breakfast though authentic and healthy was a little stark
Kisoji Inn Iwaya
Kiso-Fukushima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Though it was clean , the room was not so inviting and my daughter thought it smelled like smoke.
Taoya Kisoji
Tsumago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Excellent dining experience.
Hotel Vischio Kyoto by GRANVIA
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jokiin
Koyasan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Osaka Excel Hotel Tokyu
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
THE KNOT HIROSHIMA
Hiroshima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Asakusa View Hotel Annex Rokku
Tokyo

Excellent service and clean, comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Seoraksan Tour From Seoul
Full Day Seoraksan Tour From Seoul
Seoul

Traffic jam caused long delays and limited some of the scope. Would have like to hike in the park but did not have time.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Korean DMZ and Seoul Tower Tour
Full Day Korean DMZ and Seoul Tower Tour
Seoul

Limited interest and long drive.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Gyeongbokgung Palace and Bukchon Hanok Village
Half Day Gyeongbokgung Palace and Bukchon Hanok Village
Seoul
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Busan City Tour with Haedong Yonggungsa Temple
Busan

It was raining which spoiled some of the effects.

Quality of Experience
Guides, Drivers and Staff
Transport
Karuizawa with Shiraito Falls, Kumoba Pond, Old Karuizawa Ginza Street & Karuizawa Prince Shopping Plaza
Karuizawa with Shiraito Falls, Kumoba Pond, Old Karuizawa Ginza Street & Karuizawa Prince Shopping Plaza
Karuizawa
Quality of Experience
Guides, Drivers and Staff
Transport
 Gamcheon Village, BIFF Square and Jagalchi Market
Gamcheon Village, BIFF Square and Jagalchi Market
Busan
Quality of Experience
Guides, Drivers and Staff
Transport
Narai to Kiso-Hirasawa
Narai to Kiso-Hirasawa
Narai
Quality of Experience
Guides, Drivers and Staff
Transport
Traverse the Torii Pass to Narai
Traverse the Torii Pass to Narai
Narai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hike from Nagiso to Nojiri
Hike from Nagiso to Nojiri
Kiso-Fukushima
Quality of Experience
Guides, Drivers and Staff
Transport
Walk from Tsumago to Magome
Walk from Tsumago to Magome
Tsumago
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Nara: Temples, Deer, and Historic Streets
Day Trip to Nara: Temples, Deer, and Historic Streets
Kyoto
Guides, Drivers and Staff
Transport
Fushimi Inari Taisha and  Kinkakuji Temple
Fushimi Inari Taisha and Kinkakuji Temple
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Bamboo Grove and Monkey Park Tour
Half Day Bamboo Grove and Monkey Park Tour
Kyoto

bamboo grove overcrowded; should have arranged for private pousse-pousse tour which uses uncrowded paths.

Quality of Experience
Guides, Drivers and Staff
Transport
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
 Osaka Castle and Umeda Sky Building
Osaka Castle and Umeda Sky Building
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
World Heritage Himeji Castle & Kobe Tour
World Heritage Himeji Castle & Kobe Tour
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Miyajima Island and Memorial Park Tour
Full Day Miyajima Island and Memorial Park Tour
Hiroshima
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tokyo City Tour with Akihabara district
Full Day Tokyo City Tour with Akihabara district
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Japan

Long drive - poor weather.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Sep 02, 2025
Hi Donald,
Thank you for sharing your incredible experience! It sounds like your journey through Japan and South Korea was truly a once-in-a-lifetime adventure. From the rich history of Hiroshima and Kyoto to the vibrant energy of Tokyo and the serene beauty of Mount Koya, it seems like you had a perfect blend of culture, nature, and history. Thanks so much for your feedback about the Ryokan along the hiking trail, we will double check in the future. We're glad to hear that we provided...
Read more

Hi Donald,
Thank you for sharing your incredible experience! It sounds like your journey through Japan and South Korea was truly a once-in-a-lifetime adventure. From the rich history of Hiroshima and Kyoto to the vibrant energy of Tokyo and the serene beauty of Mount Koya, it seems like you had a perfect blend of culture, nature, and history. Thanks so much for your feedback about the Ryokan along the hiking trail, we will double check in the future. We're glad to hear that we provided outstanding support throughout your trip. Your recommendation means a lot, and we're sure it will help others in planning their own unforgettable travels. Looking forward to help your next adventure!
All best
Sandy

We had excellent guides for our excursions.
Scotland | Aug 13 - Aug 25, 2025

Jeanne
Jeanne L.
Flagami, FL | Reviewed on Sep 01, 2025
We had excellent guides for our excursions. They were all knowledgeable, enthusiastic and personable. We especially enjoyed our Beatles tour. With Paul T. Jack, who took us on a walking tour of Smithfield was very knowledgeable and engaging. Grace took us on a walking tour focused on Shakespeare and I learned a lot (maybe more than I needed to know ). I did enjoy the town it was Stratford on Avon. Scotland was beautiful and we had great weather! Visiting St. Andrew’s was a dream of a... Read more

We had excellent guides for our excursions. They were all knowledgeable, enthusiastic and personable. We especially enjoyed our Beatles tour. With Paul T. Jack, who took us on a walking tour of Smithfield was very knowledgeable and engaging. Grace took us on a walking tour focused on Shakespeare and I learned a lot (maybe more than I needed to know ). I did enjoy the town it was Stratford on Avon. Scotland was beautiful and we had great weather! Visiting St. Andrew’s was a dream of a lifetime. We were busy with all the things that were planned for us and felt like we covered a lot of ground.

Hotel Reviews
Eden Locke
Edinburgh

This hotel was the best out of all eight we stayed in. It was roomy and they had a nice fan. Big bathroom. Elevator! The only bad thing was we arrived at night and it was not clearly marked. The sign had the name on the same color of brick and it was not illuminated. After going around the block a few times one of our passengers got out and walked to the area where we thought it should be and confirmed we were at the right place.

Authenticity & Character
Very modern and well appointed.
Location
Centrally located in Edinburgh.
Staff
Very informative and thorough.
Cleanliness & Comfort
Clean and comfortable. Enjoyed a large bathroom and shower.
Redcliffe Hotel
Inverness

Hotel was nice in an older building with a nice restaurant. This time we had to lug our luggage downstairs. The room was nice but small. The bathroom and shower were extremely small.

Authenticity & Character
It had an old time charm look.
Location
It was in a town and we were able to walk to get dinner and do a little souvenir shopping.
Staff
The lady who checked us in and waited on us for breakfast was very friendly and nice.
Cleanliness & Comfort
Clean and comfortable but the bathroom and shower were very small.
Balmacara Hotel
Ross-Shire

Nice hotel with a view of the lake across the street. Second floor with lots of steps to lug luggage. No elevator.

Authenticity & Character
Location
It was located near to some excursions we were visiting.
Staff
I became ill and my husband went to the desk and they offered some remedies that may aid in my comfort.
Cleanliness & Comfort
The room was clean and comfortable.
Loch Leven Hotel
Glencoe

Hotel was nice but once again involved lugging luggage up steps. Only staying one night I don’t recall specifics of this room. There was a lake nearby that we walked down to see.

Authenticity & Character
Location
Pretty surroundings, don’t remember seeing anything nearby to explore.
Staff
Cleanliness & Comfort
The White Lion Hotel
Ambleside, Cumbria

The hotel was nice but the logistics were strange. We came in the back door from the parking lot. We had to walk through the restaurant with our luggage. We had to carry our luggage up many steps and that was laborious. The restaurant had a Sunday roast that looked good on line but the roast was dry, overcooked and tough. The potatoes could barely be cut with a knife they were hard as rocks (over-baked).

Authenticity & Character
It was in an attractive older building.
Location
It was in the middle of the town and close to walk around the town even though it was Sunday evening and most things were closed.
Staff
They had a menu on the table and you were instructed to place your order on line and it was cumbersome. Upon seeking help from a server he told us we did not have to order on line but we were done by that point.
Cleanliness & Comfort
Room was clean and comfortable.
Hard Days Night Hotel
Liverpool

This was a nice hotel. One downfall was that there was no parking and there was no where to unload the luggage due to restricted parking for cabs. There was a policeman out front when we arrived and he let us pull up and unload quickly. When you went in the front doors there were several steps that we had to lug our luggage up. Nice on the main level there was an elevator to take us up to the 2nd floor. The hotel room was roomy and had air conditioning that was a welcome feature!

Authenticity & Character
Beatles theme.
Authenticity & Character
Beatles theme.
Location
Close to the Cavern Club and had Beatles theme with interesting decor around the hotel.
Location
Close to the Cavern Club and had Beatles theme with interesting decor around the hotel.
Staff
We had a tour scheduled the day we were checking out and we were able to get a later check out.
Staff
We had a tour scheduled the day we were checking out and we were able to get a later check out.
Cleanliness & Comfort
Cleanliness & Comfort
The White Hart Royal Hotel, Moreton-in-Marsh, Gloucestershire
Gloucestershire

A nice hotel with a nice size room and on the first floor. We really weren’t here very long, arrived early evening and left early the next morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
ibis Styles London Southwark – near Borough Market
London

This hotel was in an area where we could walk to find a variety of restaurants that were close by. The room was warm and had trouble adjusting the temperature to cool the room. The included breakfast bar was nicely stocked with a variety of food.

Authenticity & Character
It was a theater themed decorated style.
Location
Near a variety of restaurants and close enough to walk to other activities.
Staff
Staff was helpful when interacted with.
Cleanliness & Comfort
Room was clean and lobby and dining area were clean
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Sep 01, 2025
Hi Jeanne and Carl That's so cool that you took the time to do this review - cheers! Thank you so much for sharing this with me. I’m delighted to hear you had such excellent guides and that the Beatles tour was a highlight. The weather has just turned for the worse last week so you missed the storm. I’m so glad that visiting St. Andrew’s was everything you hoped for - as I say to folks, it is not just about golf! Wonderful to know you felt the trip was full and rewarding. We would be... Read more

Hi Jeanne and Carl

That's so cool that you took the time to do this review - cheers!

Thank you so much for sharing this with me. I’m delighted to hear you had such excellent guides and that the Beatles tour was a highlight. The weather has just turned for the worse last week so you missed the storm. I’m so glad that visiting St. Andrew’s was everything you hoped for - as I say to folks, it is not just about golf! Wonderful to know you felt the trip was full and rewarding.

We would be happy to have you again, perhaps travelling in France, Ireland or Wales next time!

Regards, thanks
Stephen Molloy
HIGH POINT HOLIDAYS

We had a wonderful time in Japan! Everything ...
Japan | Aug 23 - Aug 31, 2025

H
Hana R.
Newark, NJ | Reviewed on Sep 01, 2025
We had a wonderful time in Japan! Everything was seemless and well organized. Since this was our first time in Japan, we much welcomed the ease of not having to arrange everything ourselves. In particular, it takes some time to figure out the public transportation and there are not very many english speaking people outside of big cities so having had some things pre arranged helped a lot! The choices of accomodcation, activities and timeline were perfectly suited for us.
We had an...
Read more

We had a wonderful time in Japan! Everything was seemless and well organized. Since this was our first time in Japan, we much welcomed the ease of not having to arrange everything ourselves. In particular, it takes some time to figure out the public transportation and there are not very many english speaking people outside of big cities so having had some things pre arranged helped a lot! The choices of accomodcation, activities and timeline were perfectly suited for us.
We had an unforgettable trip and will use Kim Kim again!
Thank you!

Hotel Reviews
Kyoto Umekoji Kadensho - Private Bath Facility

We loved the comfort feel. Hotel is lined with tatami floors throughout and it was so much fun to stroll laisurely in pajamas and socks (or barefoot) to the onsens in the morning, get a hot matcha in the lobby and sit for a breakfast all without having to change to regular clothes! Staff is very respectful and friendly. There is a free popsicle station in the afternoon and free noodles snack before bed. Location is fair. It is relatively close to the train station, but if you want to spend most of your time around the Gion district, it is not close. The stay was very relaxing though and I would opt for this hotel again since it is easy and only around 1,000- 2 ,000 Yen by taxi to get anywhere you need. We made a couple of out of Kyoto day trips during our stay and the location was very convenient for this as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Yoshiike Ryokan

Nice location and beautiful spa facility. We opted for the traditional tatami floor bedrooms building. It was a great experience, but the hotel wing had notable fishy smell that was at times overwhelming. Would opt for the main building with standard beds next time. The gardens were fabulous!

Authenticity & Character
Location
We did the Hakone ropeway and location was perfect. Easy to get to by local train. Nice small village with many dining options.
Staff
Cleanliness & Comfort
Shiba Park Hotel
Tokyo

Hotel staff was amazing, breakfast buffet was diverse with plenty of western meals options.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Sep 10, 2025

Hi Hana,

Thanks so much for your lovely review! I'm more than glad to hear that you enjoyed your time in Japan and that everything came together smoothly. It was a super pleasure to plan this trip for you, and I'm so happy it created such lasting memories. Looking forward to working with you again for your future travels!

Best,
Eleanor

Bergen Fjords Trip
Norway | Aug 27 - Aug 31, 2025

Teresa
Teresa D.
Chicago, IL, USA | Reviewed on Sep 01, 2025
Anders did a great job of taking the list of activities I wanted and creating an itinerary. The hotel was right across the street from all the meeting points which made everything so easy! Read more

Anders did a great job of taking the list of activities I wanted and creating an itinerary. The hotel was right across the street from all the meeting points which made everything so easy!

Hotel Review
Scandic Torget
Bergen

The hotel was centrally located. My room was ready early but not pristine. Some remnants of the prior guest left behind. I would have rather waited.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Anders Westlund
Anders
Anders Westlund
Local specialist in Kristiansand | Replied on Sep 02, 2025

Theresa, thank you for the kind words—and I’m thrilled the hotel location made everything easy between activities. I’m really sorry your room wasn’t pristine at early check-in.
If there’s anything I can do post-trip, I’m here. And when you’re back in Norway, I’d love to plan the encore. 🙌

Best wishes,
Anders 🤩

Our recent trip to Uganda and Rwanda was amazing! Uganda is a must see!
Rwanda | Jul 31 - Aug 14, 2025

Charis
Charis U.
Denver, CO | Reviewed on Aug 31, 2025
One of the best aspects of our trip, was our guide Fred and driver Steven. We wish we could have worked directly Fred planning the trip from the beginning because of his knowledge of Uganda, specifically, in regards to obtaining permits to see primate groups and thier distance from the lodges, which is important because the roads in Uganda can be tricky. They went above and beyond to get us to our events safely and efficiently navigated us between activities. They knew the best spots for... Read more

One of the best aspects of our trip, was our guide Fred and driver Steven. We wish we could have worked directly Fred planning the trip from the beginning because of his knowledge of Uganda, specifically, in regards to obtaining permits to see primate groups and thier distance from the lodges, which is important because the roads in Uganda can be tricky. They went above and beyond to get us to our events safely and efficiently navigated us between activities. They knew the best spots for viewing animals, and their expertise made every moment feel special. Fred and Steven truly made the trip memorable. We are so thankful for the time we spent with them. All of the guides and porters on the trip were fantastic and certainly enhanced our experience.

Our recent trip to Rwanda and Uganda was an incredible adventure, but if I had to pick a highlight, it was definitely Uganda. I found it to be far less touristy, which made for a more authentic and intimate experience. The locals in Uganda were incredibly warm and welcoming, always eager to share a smile. It felt like a much more personal connection compared to the more tourist-heavy spots I encountered in Rwanda.

The wildlife in Uganda was absolutely amazing. From the mountain gorillas in Mgahinga National Park to the chimpanzees in Kibale National Park and the golden Monkeys in Volcanoes National Park (Rwanda), the primate experiences were jaw-dropping. Not to mention the variety of birds and other wildlife—each day was a new adventure. The game drives at Queen Elizabeth were also fantastic, with plenty of opportunities to see Uganda’s rich wildlife in their natural habitat.

The accommodation was top-tier as well. The lodges were not only beautiful but also had that perfect blend of comfort and eco-consciousness. It really felt like you were in the heart of the wilderness, but with all the luxury and service you could ask for.

The Rwenzori Mountain Hut-to-Hut trek in Uganda is nothing short of an adventure of a lifetime. For anyone looking to push their limits, experience raw, unspoiled nature, and truly immerse themselves in one of Africa’s most stunning and remote mountain ranges, Margarita Peak is the 3rd highest peak in Africa. We only planned to spend two nights in the huts and loved it, for folks in great shape, we would highly recommend trekking to the top. We have summited Kilimanjaro and found that Kilimanjaro was an easier trek.

Hotel Reviews
Tiloreza Volcanoes Ecolodge
Musanze

The staff were friendly and helpful!

Nkuringo Bwindi Gorilla lodge

The Mountain Gorilla Lodge in Uganda is a hidden gem that not only offers an unforgettable experience but also actively supports the community and the conservation of wildlife. From the moment you arrive, you’re enveloped in the stunning beauty of the landscape, with the towering volcanoes serving as a perfect backdrop. What truly sets this lodge apart, though, is its commitment to making a positive impact. They have an inspiring partnership with the Batwa people, providing them with sustainable employment and supporting local projects that uplift their community. This effort not only helps preserve the cultural heritage of the Batwa but also gives visitors the chance to learn about their unique traditions and history.

Authenticity & Character
The location, the staff and the authentic experiences. So much luxury in a remote space.
Location
One of the most amazing locations we stayed at, but the road can be tricky if you are scared of heights
Staff
Beyond its social and environmental contributions, the food and service are absolutely top-notch. The staff are friendly and incredibly attentive, always going above and beyond to make your stay comfortable. The meals are delicious, featuring fresh, local ingredients that highlight Uganda’s rich culinary offerings.
Cleanliness & Comfort
We had a wonderful staff person who took care of lighting a fire and/or bringing a hot water bottle to our room every night. She did our laundry and cleaned our boots when necessary. you can get quite muddy.
Mweya Safari Lodge
Kasese

Mweya Safari Lodge is a true standout in the heart of Uganda’s Queen Elizabeth National Park, offering an unforgettable safari experience with the perfect mix of luxury, comfort, and incredible wildlife encounters. Located on a stunning peninsula overlooking the Mweya Peninsula and Kazinga Channel, this lodge offers not just breathtaking views, but also an intimate connection with nature.

Authenticity & Character
Queen Elizabeth National Park, where Mweya Safari Lodge is situated, was established in 1952 as Kazinga National Park and later renamed in honor of Queen Elizabeth II during her visit to Uganda in 1954. The park was created to protect the rich biodiversity of the region, including a vast array of wildlife like elephants, lions, leopards, buffaloes, and the famed tree-climbing lions of Ishasha. The Kazinga Channel, which runs through the park, is one of its defining features, attracting abundant wildlife and birdlife.
Location
The location of Mweya Safari Lodge is truly one of its greatest assets. Perched on the edge of the Kazinga Channel, the lodge offers sweeping views of the water and the surrounding savannah landscape. The channel is teeming with wildlife. The views from your room or the main lodge area are nothing short of spectacular, making it a perfect spot to relax and unwind between game drives. We had a water buffalo staring at us during breakfast, mongooses and warthogs running around in front of our room
Staff
Staff was great, unbelievable, they remembered our names and made our stay fantastic!
Cleanliness & Comfort
Very clean and comfortable
Camping on Rwenzori Mountain

Unlike many mountain treks where camping is the only option, here you stay in comfortable, well-maintained mountain huts that offer a cozy respite after a day of trekking. Each hut is equipped with basic amenities with the most amazing views!

Authenticity & Character
Comfortable accommodations that are well-kept up.
Location
Spectacular Views!
Staff
Staff carried up all cooking supplies and sleeping supplies, guides were very friendly and knowledgeable!
Cleanliness & Comfort
Huts were very clean and well-maintained.
Lake George View Golf Resort

We stayed at this resort for one night and wished we could stay longer! The setting of the resort is simply breathtaking. Perched on the edge of Lake George, it provides panoramic views of the shimmering waters and the distant Queen Elizabeth National Park. Whether you’re enjoying a meal on the terrace or relaxing in your room, the serene beauty of the lake is always within sight. The area is abundant in wildlife, with plenty of birdwatching opportunities and the occasional sighting of hippos or elephants along the shores. It’s a place where nature and luxury merge seamlessly.

Authenticity & Character
Very authentic, had a rough 18- hole golf course that would have been fun to play if we had more time!
Location
Off the beaten track and semi close to start the Rwenzori Mt. trek
Staff
The staff was the best part! Great service.
Cleanliness & Comfort
Very clean
Kyaninga lodge
Kibale national park

What truly makes Kyaninga Lodge stand out is its dedication to helping children with disabilities. The lodge has partnered with local organizations to support children in the area who have physical or intellectual disabilities. Whether it’s through educational programs, medical assistance, or direct support, Kyaninga Lodge is making a tangible impact in the lives of these children. As a guest, knowing that part of your stay contributes to this cause adds an enriching layer to the experience—you're not just enjoying luxury, you’re also making a positive difference in the community.

Authenticity & Character
In every way, Kyaninga Lodge is a place that makes you feel good about where you are—both in terms of its environmental efforts and its social impact. The combination of luxurious accommodations, breathtaking natural beauty, expert guides, and genuine community involvement makes it one of the most unique and rewarding places to stay in Uganda.
Location
Kyaninga Lodge is a perfect blend of eco-luxury and comfort. The cabins are beautifully designed, blending seamlessly with the surrounding landscape, offering both privacy and stunning views. The lodge has a strong eco-conscious focus, from its solar-powered energy to sustainable practices that help preserve the natural environment. The rooms are spacious and well-appointed, with large windows that allow you to take in the scenic beauty of the crater lake and its surroundings right from your bed.
Staff
The guides and staff at Kyaninga Lodge are simply exceptional. Their knowledge of the area is extensive, and their enthusiasm for the flora, fauna, and cultural history of the region is contagious. Whether you’re taking a guided nature walk around the crater lake, embarking on a cultural excursion, or just asking about the local wildlife, they go above and beyond to make your experience richer and more personal. The staff's hospitality is second to none. Every member of the team greets you with a smile and ensures that you feel not only comfortable but truly welcomed. They’re always happy to assist with any requests, and their attention to detail makes your stay even more special.
Cleanliness & Comfort
Very Clean!
Activity Reviews
Day Hike of Mount Bisoke
Day Hike of Mount Bisoke
Volcanoes National Park

We are sure it is a beautiful hike on a clear day! It was down pouring and super slick when we went. I really enjoyed the hike but would recommend postponing to a clear day if possible

Golden Monkey Trekking Experience
Golden Monkey Trekking Experience
Volcanoes National Park

The trekking experience offers the rare opportunity to see these monkeys in their natural habitat. The golden monkeys are extremely social, and their playful behavior makes them incredibly fun to watch. During your trek, you’ll have the chance to observe their unique interactions, from grooming one another to playfully swinging from tree to tree in the dense bamboo.

Quality of Experience
The trek itself is less physically demanding than the mountain gorilla trek but still requires some level of fitness. You’ll embark on a morning briefing, followed by a guided walk through the park's bamboo forest. The trail takes you through beautiful landscapes, with a chance to spot other wildlife like Colobus monkeys, bird species, and even forest elephants if you're lucky.
Guides, Drivers and Staff
The trekking guides in Volcanoes National Park are some of the best in the business. Not only are they expertly trained in tracking and understanding primate behavior, but they are also deeply passionate about conservation. Their knowledge of the golden monkeys, as well as the wider flora and fauna of the park, adds an extra layer of value to the experience.
Transport
Gorilla Tracking in Bwindi
Gorilla Tracking in Bwindi
Bwindi Impenetrable National Park

We actually ended up doing this at Mgahinga NP, one of the best experiences in my life!

Quality of Experience
Mgahinga Gorilla Trekking is a hidden gem and one of the most unforgettable wildlife experiences Uganda has to offer. Located in the Mgahinga Gorilla National Park, part of the Virunga Mountains on the border between Uganda, Rwanda, and the Democratic Republic of Congo, this park offers an intimate, off-the-beaten-path gorilla trekking experience that is equally thrilling and rewarding. For those seeking an authentic, less touristy adventure while still witnessing the majesty of the endangered mountain gorillas, Mgahinga is the perfect choice.
Food
N/A
Guides, Drivers and Staff
The trekking guides in Mgahinga are absolutely exceptional. They are knowledgeable about the gorilla families, the surrounding ecosystems, and the park’s history. Their passion for wildlife conservation and gorilla protection is evident in everything they do. They are also incredibly skilled at ensuring the trek is not only safe and enjoyable but also educational. They provide fascinating insights into gorilla behavior, the challenges of conservation, and the history of the park. The guides work closely with the Uganda Wildlife Authority (UWA) to ensure that the trekking experience is conducted responsibly, with an emphasis on minimizing the impact on the gorillas and their environment.
Transport
We did not have to walk far to see the gorillas!
Ride 4  a Woman Biking Community Tour
Ride 4 a Woman Biking Community Tour
Bwindi Impenetrable National Park

We ended up not doing this activity and did a Batwa cultural tour instead which was fantastic!

Half Day Game Drive in Queen Elizabeth National Park
Half Day Game Drive in Queen Elizabeth National Park
Queen Elizabeth National Park

We saw a leopard! Fred and Steven did a great job

Quality of Experience
Guides, Drivers and Staff
Transport
Kazinga Channel Water Safari
Kazinga Channel Water Safari
Queen Elizabeth National Park

Tons of Hippos!

Quality of Experience
Guides, Drivers and Staff
Transport
Ascend to Sine hut
Ascend to Sine hut
Rwenzori National Park

Rwenzori Trekking is an extraordinary adventure that takes you deep into the heart of the Rwenzori Mountains, one of the most stunning and unique ranges in Africa. Known as the "Mountains of the Moon," the Rwenzoris offer a challenging, rewarding, and truly immersive trekking experience, surrounded by breathtaking landscapes, diverse ecosystems, and remarkable wildlife.

Quality of Experience
The diversity of landscapes on the Rwenzori trek is nothing short of spectacular. From lush rainforests filled with towering trees and wildlife to alpine meadows dotted with giant lobelias, to rugged glacier-covered peaks, the scenery changes dramatically as you ascend. The mix of ecosystems means you’ll be surrounded by a variety of plant species, from colorful wildflowers to giant mosses, which add to the magic of the trek.
Guides, Drivers and Staff
The guides and porters are crucial to making the trek enjoyable and safe. The local guides are incredibly knowledgeable, with a deep understanding of the Rwenzori ecosystem, the flora, and the fauna. Their insight into the region’s history, culture, and natural environment adds a fascinating layer to the trek. They’re also experts in navigating the challenging terrain and are there to ensure your safety and success. The porters, who carry your gear and help with the climb, are both friendly and essential to the experience. Their unwavering support makes the trek more manageable, and their sense of camaraderie creates a warm, community atmosphere.
Transport
Half day Chimpanzee Trekking
Half day Chimpanzee Trekking
Rwanda

One of the best aspects of our trip, was our guide Fred and driver Steven. We wish we could have worked directly Fred planning the trip from the beginning because of his knowledge of Uganda, specifically, in regards to obtaining permits to see primate groups and thier distance from the lodges, which is important because the roads in Uganda can be tricky. They went above and beyond to get us to our events safely and efficiently navigated us between activities. They knew the best spots for viewing animals, and their expertise made every moment feel special. Fred and Steven truly made the trip memorable. We are so thankful for the time we spent with them. All of the guides and porters on the trip were fantastic and certainly enhanced our experience. Our recent trip to Rwanda and Uganda was an incredible adventure, but if I had to pick a highlight, it was definitely Uganda. I found it to be far less touristy, which made for a more authentic and intimate experience. The locals in Uganda were incredibly warm and welcoming, always eager to share a smile. It felt like a much more personal connection compared to the more tourist-heavy spots I encountered in Rwanda. The wildlife in Uganda was absolutely amazing. From the mountain gorillas in Mgahinga National Park to the chimpanzees in Kibale National Park and the golden Monkeys in Volcanoes National Park (Rwanda), the primate experiences were jaw-dropping. Not to mention the variety of birds and other wildlife—each day was a new adventure. The game drives at Queen Elizabeth were also fantastic, with plenty of opportunities to see Uganda’s rich wildlife in their natural habitat. The accommodation was top-tier as well. The lodges were not only beautiful but also had that perfect blend of comfort and eco-consciousness. It really felt like you were in the heart of the wilderness, but with all the luxury and service you could ask for. The Rwenzori Mountain Hut-to-Hut trek in Uganda is nothing short of an adventure of a lifetime. For anyone looking to push their limits, experience raw, unspoiled nature, and truly immerse themselves in one of Africa’s most stunning and remote mountain ranges, Margarita Peak is the 3rd highest peak in Africa. We only planned to spend two nights in the huts and loved it, for folks in great shape, we would highly recommend trekking to the top. We have summited Kilimanjaro and found that Kilimanjaro was an easier trek.

Quality of Experience
Kibale National Park is a UNESCO-accredited site, and much of the revenue generated from tourism goes toward conservation and community outreach programs. The experience helps support the protection of these endangered primates while contributing to the economic development of the surrounding communities. It’s clear that the staff and guides are deeply committed to conservation, and this adds an enriching layer to the experience.
Guides, Drivers and Staff
The guides who lead the trekking are an integral part of the experience. With years of training and firsthand experience, they have a deep understanding of the park's ecology and the behavior of chimpanzees. Their enthusiasm and passion for wildlife conservation make the trek not just educational, but also engaging and memorable.
Transport
Very organized
Local specialist: Stephan Meyer-Buenau
Stephan
Stephan Meyer-Buenau
Local specialist in Kenya | Replied on Sep 01, 2025
Dear Charis, Thank you so much for this incredibly thoughtful and detailed review. It truly means a lot to hear how much you and Jesse enjoyed your adventure through Uganda and Rwanda! We are especially thrilled that Fred and Steven made such a memorable impact on your journey. They are indeed exceptional, and I will be sure to pass along your kind words to them. They’ll be so touched to know how much their guidance and care meant to you. It’s wonderful that you were able to connect so... Read more

Dear Charis,

Thank you so much for this incredibly thoughtful and detailed review. It truly means a lot to hear how much you and Jesse enjoyed your adventure through Uganda and Rwanda!

We are especially thrilled that Fred and Steven made such a memorable impact on your journey. They are indeed exceptional, and I will be sure to pass along your kind words to them. They’ll be so touched to know how much their guidance and care meant to you.

It’s wonderful that you were able to connect so deeply with the places and people you encountered, and your advice for fellow travelers will certainly inspire others to follow in your adventurous footsteps.

Thank you again for your trust and your energy throughout the planning process. It’s been a real pleasure working with you both. I hope we’ll stay in touch and that we can welcome you back to East Africa in the future for more unforgettable experiences.

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