Kimkim Trip Reviews

4.8
Based on 20,009 ratings
Read 20,009 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our Holland Adventure
The Netherlands | Aug 3 - Aug 8, 2025

G
Gail P.
Flagami, FL | Reviewed on Aug 24, 2025
Lots of interesting cities in Holland. Had so much fun using public transportation and visiting the sites and museums. Good thing we are fit-lots of narrow spiral staircases in hotels with no elevator (lift). People were all very friendly. Learned alot. Read more

Lots of interesting cities in Holland. Had so much fun using public transportation and visiting the sites and museums. Good thing we are fit-lots of narrow spiral staircases in hotels with no elevator (lift). People were all very friendly. Learned alot.

Hotel Reviews
Huys van Leiden
Leiden

had a spiral staircase to get to the bathroom!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Museumkwartier
Utrecht

Quaint.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The James Hotel Rotterdam
Rotterdam

modern hotel. Loved it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel des Arts
Amsterdam-Centrum

no air conditioning or elevator!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Delft - Delft blue pottery
Delft - Delft blue pottery
The Netherlands

Probably could have skipped.

Quality of Experience
Guides, Drivers and Staff
Transport
Rotterdam - harbor boat tour
Rotterdam - harbor boat tour
The Netherlands

Amazing

Quality of Experience
Guides, Drivers and Staff
Transport
The Hague - Mauritshuis Museum
The Hague - Mauritshuis Museum
The Netherlands

Wished we had a longer stay

Quality of Experience
Guides, Drivers and Staff
Transport
Rotterdam - Kinderdijk windmills by public boat (waterbus)
Rotterdam - Kinderdijk windmills by public boat (waterbus)
The Netherlands

interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Rotterdam
Rotterdam
The Netherlands

Big city. Good food. Enjoyed the boat cruise.

Quality of Experience
Guides, Drivers and Staff
Transport
Leiden
Leiden
The Netherlands

Probably may favorite city. Rented bikes.

Quality of Experience
Amsterdam - Canal cruise (join in)
Amsterdam - Canal cruise (join in)
The Netherlands
Quality of Experience
Guides, Drivers and Staff
Transport
Amsterdam -  Grand Dutch Food & History Tour in a small group
Amsterdam - Grand Dutch Food & History Tour in a small group
The Netherlands

Great guide met so nice people

Quality of Experience
Guides, Drivers and Staff
Amsterdam - Rijksmuseum
Amsterdam - Rijksmuseum
The Netherlands
Quality of Experience
Guides, Drivers and Staff
Transport
Public transport pass Amsterdam
Public transport pass Amsterdam
The Netherlands

A great addition! Made travel so easy.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in The Netherlands | Replied on Aug 25, 2025

Hi Gail
Thank you so much for your kind words and taking the time to review all the hotels and activities. And how lovely to see all the pictures; it looks like a wonderful trip!
It was a pleasure hosting your stay for you!
Best regards,
Mieke

Just okay
Ireland | Aug 11 - Aug 19, 2025

E
Emma C.
Ashburn, VA | Reviewed on Aug 24, 2025
The experience started off great with our KimKim guide Joe. Things changed after that and we felt that the information Joe had provided had not been effectively shared with Dean. Joe was incredibly personable and had great recommendations and personal stories that brought us comfort and peace of mind. Dean was trying to pick up where Joe left off and it was not smooth.
The highs of our trip were the accommodations and the breakfasts (but even those were a bit much near the end). We really...
Read more

The experience started off great with our KimKim guide Joe. Things changed after that and we felt that the information Joe had provided had not been effectively shared with Dean. Joe was incredibly personable and had great recommendations and personal stories that brought us comfort and peace of mind. Dean was trying to pick up where Joe left off and it was not smooth.
The highs of our trip were the accommodations and the breakfasts (but even those were a bit much near the end). We really liked our Dublin and Mout Juliet hotels. I appreciated the communication once we arrived in Ireland, especially with Morris (see later note).
I'll list some opportunities for improvement here:
1. There are too many choices in the daily schedule. We came to KimKim because we wanted someone else to help choose our activities and in the end, we still had to do that work.
2. It was not made clear to us how busy Ireland would be in August and that we should have been pre-booking things like activities at Mount Juliet or restaurants for dinner in small towns (like Lahinch).
3. Even though we discussed with KimKim that both my husband and I would be driving, Hertz charged us an extra 10 Euro per day for a second driver.
4. Three nights is too many in Killarney. It is a very busy town in August and we would have preferred exploring Dingle and spending another night in Mount Juliet.
5. There was unnecessary stress on our day at the Gap of Dunloe. From the very beginning we understood with Joe that we would be taking a boat trip and a jarvey ride back. When everything was booked, there was no jarvey ride. Now we understand that the jarveys need to be connected with in person. This was not made clear to us in advance. We also didn't understand how much money it was be. It was a lovely day, but Morris was challenged with securing us a booking (of sorts) the day before because we couldn't be stranded at Lord B's cottage without a ride for our 9 year old. Morris did a fabulous job, but it was very stressful for him and it should never have gotten this far.
6. I understand you have policies of not sharing your fees. In this day and age, this seems unnecessary. Companies seem to be respected more for transparency. I would be so excited to know what great deals you were getting on hotels. I know I'm paying someone to design our trip for us, I just want to know what I'm paying them.
7. Finally, something less important since we are resourceful, it would help for the days when we don't have a rental car (in our case this was in Dublin) for guidance on public transit or taxis. We ran into an issue with requesting a taxi at our hotel where the taxi driver was called from the airport and given an incorrect destination for us (hertz airport vs. city) even though we gave the destination address to the hotel host. AND the tram was right outside our hotel, so a link to that would have been super helpful.

If you've made it this far, thank you for taking the time to read.

Local specialist: Joe Cotter
Dean
Dean Garrison
Local specialist in Ireland | Replied on Aug 26, 2025
Hi Emma Thank you for taking the time to share your detailed feedback. We’re delighted to hear you had some memorable highlights , especially Joe’s warm welcome, your stays in Dublin and Mount Juliet, and the local support from Maurice when issues arose. We’re also sorry for the frustrations you experienced. We recognize that communication between team members could have been smoother, and we’ll work on ensuring better continuity. While we offer itinerary calls to help tailor each day, we... Read more

Hi Emma

Thank you for taking the time to share your detailed feedback. We’re delighted to hear you had some memorable highlights , especially Joe’s warm welcome, your stays in Dublin and Mount Juliet, and the local support from Maurice when issues arose.

We’re also sorry for the frustrations you experienced. We recognize that communication between team members could have been smoother, and we’ll work on ensuring better continuity. While we offer itinerary calls to help tailor each day, we understand the number of options may have felt overwhelming. We’ll also emphasize the importance of pre-booking during peak season more clearly going forward.

Regarding the car hire, while extra driver fees are not included in our booking (as noted in the rental details), we’ll look for ways to make this clearer. The Gap of Dunloe arrangements should have been better explained and confirmed in advance, and we’re grateful Maurice was able to assist. We understand the frustration around pricing transparency; while some rates must remain confidential due to our contracts, we’ll work to better outline what is and isn’t included. Lastly, your note about local transport in Dublin is appreciated and will be taken into account as we review our guest information.

Thank you again for your honesty. Your feedback helps us improve, and we’re glad you still came away with good memories of Ireland. We hope to welcome you back for a smoother, even more enjoyable experience in the future.

Kind Regards

Dean

Agafay and Imlil tour was epic
Morocco | Aug 19 - Aug 21, 2025

Pete
Pete L.
Newark, NJ | Reviewed on Aug 24, 2025

Omar was very polite and helped keep my nervous wife calm on our hike in the mountain trails, and let her ride the mule which was fun. We had a memorable lunch that he served us on the patio on his mountain home.
Ismail drove us to our destinations each day, and he spoke such good English, while always able to explain the culture and history of the country and sights we could see, and always using good humor to make us laugh.
The young men at the Agafay domes were very nice to us, and gave us music, meals, and shows that we will remember for a lifetime.
I am not making this up!

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Aug 24, 2025
Hello Pete,
Thank you so much for sharing your thoughtful review! We’re delighted to hear that Omar was able to make your mountain hike so enjoyable and put your wife at ease , riding the mule sounds like such a special experience. We’re also glad you appreciated the memorable lunch at his mountain home.It’s wonderful to know that Ismail’s knowledge, humor, and excellent English helped bring the culture and history to life during your travels. I’ll be sure to share your kind words with...
Read more

Hello Pete,
Thank you so much for sharing your thoughtful review! We’re delighted to hear that Omar was able to make your mountain hike so enjoyable and put your wife at ease , riding the mule sounds like such a special experience. We’re also glad you appreciated the memorable lunch at his mountain home.It’s wonderful to know that Ismail’s knowledge, humor, and excellent English helped bring the culture and history to life during your travels. I’ll be sure to share your kind words with him.And I’m so happy that the team at the Agafay domes made your stay unforgettable with their warm hospitality, music, and shows.Your words truly mean a lot to us, and we’re grateful you trusted us with your journey. I hope to welcome you back for more memorable adventures in the future!
Best,
Majid

Scotland and Northern England Tour
Scotland | Aug 11 - Aug 20, 2025

Phil
Phil D.
Newark, NJ | Reviewed on Aug 24, 2025
We planned a 10-day (9 days + 1 flight day) self-drive tour in Scotland and Northern England with our two boys, 13 and 9. The planning experience with Stephen was great; the interactions were easy and he heard and adjusted with our feedback, though the changes were minimal given that the initial itinerary was close to spot on from our initial input. We really appreciated walking through the entire trip the week before departure and getting a few tips. We had a variety of accommodations, and... Read more

We planned a 10-day (9 days + 1 flight day) self-drive tour in Scotland and Northern England with our two boys, 13 and 9. The planning experience with Stephen was great; the interactions were easy and he heard and adjusted with our feedback, though the changes were minimal given that the initial itinerary was close to spot on from our initial input. We really appreciated walking through the entire trip the week before departure and getting a few tips. We had a variety of accommodations, and especially enjoyed the setting of the Bracken Hide Hotel in the highlands and the historic Ballaculich House apartment near Fort William. Having many breakfasts included along the way was much appreciated, as were the combination of self guided days, private tours, Castle tickets and free time. The brief guides of each area were truly helpful and our Edinburgh tour guide Gareth (EdinburghExpert) and Steve (Highland Wildlife & Birdwatch Safaris) in Aviemore were both standouts.

Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Aug 26, 2025

Hi Phil,

Thank you so much for your thoughtful review — I really appreciate it. We love working with the same guides you mentioned, and we try to use them as often as we can, so I’m delighted they stood out for you as well.

For me, one of the best parts of planning your trip was having our pre-trip video calls. They really helped me understand your needs perfectly and make sure the itinerary felt right for your family from the very start.

Please pass on my thanks also to your wife and the boys — cheers J, J and P as well!

Warm regards,
Stephen Molloy
HIGH POINT HOLIDAYS

Hanna came to rescue when needed.Overall it’...
Norway | Aug 9 - Aug 17, 2025

B
Bhaskar R.
North Atlanta, GA | Reviewed on Aug 24, 2025
Hanna came to rescue when needed.
Overall it’s was awesome trip. Well arranged.
Thank you
Read more

Hanna came to rescue when needed.
Overall it’s was awesome trip. Well arranged.
Thank you

Hotel Reviews
Scandic Vulkan
Oslo

Good and relaxing and good breakfast.

Hotel Norge by Scandic
Bergen

Nice hotel . Conveniently located in hurt of the city.

Radisson Blu Hotel Bodø
Bodø

Very good with excellent breakfast

Villa Bryggekanten
Henningsvær

Receptionist was extremely helpful in answering all our questions.

Fjellkysten Guesthouse
Tennevoll

Owner was nice and very helpful. Very limited breakfast.

Moxy Hotel Tromsø
Tromso

Near to airport. Good breakfast.

Local specialist: Hanna L Kravchenko
Hanna L
Hanna L Kravchenko
Local specialist in Ukraine / Iceland | Replied on Aug 24, 2025

Thank you for your feedback!
I'm glad that you enjoyed your trip. It was a pleasure creating it with you!
Wishing you happy future travels, and hope to work together on your Greenland or the Faroe Islands adventure.

Warm regards,
Hanna

Ten Days in Norway - what a dream. The hote...
Norway | Aug 7 - Aug 16, 2025

Lara
Lara N.
Miami, FL | Reviewed on Aug 23, 2025
Ten Days in Norway - what a dream. The hotels chosen for us were spot-on to our needs and tastes. Each new hotel (we had 4 total) continued to level up our expectations. Unique locations, beautiful accommodations, and comfort all really reigned supreme. Our favorite hotel room was in Ålesund - The Brosundet Hotel. Our favorite hotel view was unmatched in Balestrand at the Kviknes Hotel. The activities we opted into were so much fun. Our favorite (and wettest) was kayaking in Øygarden... Read more

Ten Days in Norway - what a dream.

The hotels chosen for us were spot-on to our needs and tastes. Each new hotel (we had 4 total) continued to level up our expectations. Unique locations, beautiful accommodations, and comfort all really reigned supreme. Our favorite hotel room was in Ålesund - The Brosundet Hotel. Our favorite hotel view was unmatched in Balestrand at the Kviknes Hotel.

The activities we opted into were so much fun. Our favorite (and wettest) was kayaking in Øygarden - we were hosted by a wonderful company who gave us a warm spot to hang out at after and offered homemade waffles with brown cheese and incredible apple juice. It felt like the most genuine Norway experience imaginable.

We were supposed to visit a glacier in addition to the glacier museum in Fjærland but there was an accident in the tunnel and they kept us from the glacier. The museum was an unexpected delight, however and we didn't feel like we missed out on anything. The small town (omg all the small towns!!) of Fjærland had a lovely cafe where we grabbed lunch and coffee - highly recommend stopping at every cafe option in the small towns.

Our favorite hike was in Rosendal - the end of this hike takes you by a cafe with homemade snacks, lunch, a huge garden, and views for days. I wish we could have spent a little longer here but ferries were pre-scheduled. Still dreaming of the Rhubarb cake and Melkekaker we had here (+more apple juice!!!).

KimKim made this trip unforgettable. We really felt immersed in the country, the majority of our experience wasn't too touristy (preferred), and we left wishing we could extend the trip even longer. Thanks to a lot of self-paced days, we felt refreshed after the trip, despite how much we were moving around. Truly, can't wait to book the next trip to Norway or another trip with KimKim. Thanks to Alex & Nick for the great bookings and incredibly laid out itinerary. We were able to relax when we needed to, and go as needed.

Hotel Reviews
Hotel Brosundet
Ålesund

Biggest, most updated room of our trip. Stairs were challenging for large suitcases but we made it work. Great dinner here and super flexible on the late checkout we asked for here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Det Hanseatiske Hotel
Bergen

Great location - really cool room layout and space. Only downside is the liveliness of the area at night (for two jetlagged people)- and no ac on hotter days.

Authenticity & Character
Location
sooo close to Bryggen
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

Dated room - definitely bring shampoo and conditioner because they don't offer that in-room amenity. Views here really crazy beautiful and the room size was awesome!

Authenticity & Character
Location
not a lot in this town so it's perfectly placed
Staff
Cleanliness & Comfort
Karl Johan Hotel
Oslo

Small room - and since we were here for a couple days but with a lot of luggage, it was just hard to move around. Historic building (gorgeous) + BEST breakfast, and wonderful location.

Authenticity & Character
Beautiful!
Location
close to most desired spots!
Staff
Such kind staff who recommended specific spot for coffee!
Cleanliness & Comfort
perfectly clean!
Activity Reviews
Geirangerfjord Cruise & Day Trip
Geirangerfjord Cruise & Day Trip
Norway

Beautiful - definitely more touristy than past days but still a cool and beautiful spot. Fun little shops and really cool views.

Quality of Experience
Explore Ålesund
Explore Ålesund
Norway

Cool vintage shopping and unique mall - very walkable.

Quality of Experience
Walk up to Aksla Viewpoint
Walk up to Aksla Viewpoint
Ålesund

418 stairs at the end of a 10 day trip is not easy, but we did it!! Worth it for the views, and a lot of moments to pause and take in the view.

Quality of Experience
Fjord Cruise to Rosendal
Fjord Cruise to Rosendal
Bergen

Summer + Nice weather = Bees. Mostly just around the dock and port/cafe nearby but there were a ton of bees. We had the best hike and wandering here - the end of our hike brought us to a cafe that had delicious local treats. I saw them harvesting rhubard outside and then they had a rhubarb cake inside that I will never forget.

Quality of Experience
 Øygarden Kayaking Excursion with Island Lunch
Øygarden Kayaking Excursion with Island Lunch
Bergen

Our favorite experience, despite how cold and soaking wet we were when it was over. The guide provides a lot of additional rain and weather gear and we highly recommend taking them up on every single option they give you. YOU WILL BE WET. That being said, had so much fun spotting unique wildlife and the lunch (we had after, not during because of rain) was so delicious and felt like a genuine Norwegian experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Self-Guided Bergen Exploration
Self-Guided Bergen Exploration
Bergen

This city felt a lot busier than Oslo but it was really, really neat. We took the Floibannen up to Fløyen and walked down - definitely wouldn't recommend hiking to the top unless you're looking for a really serious challenge. Lots of little views and fun houses on the way down.

Quality of Experience
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Balestrand

While we didn't get to the glacier, the museum was really fun and the trip to and from Fjærland was so cool. We stayed on the outside of the boat the entire time. This was also a smaller boat than previous ferries and we loved this experience a lot more.

Quality of Experience
Guides, Drivers and Staff
Transport
Self Guided Exploration Balestrand
Self Guided Exploration Balestrand
Balestrand

While gorgeous, there is not a lot going on in this town, and the apple ciderhus was closed while we were there, which I think is one of the main attractions. If you're lucky, the hotel bar will have a bottle of cider available and we highly recommend getting the bottle!!

Quality of Experience
Mathallen Food Court Visit
Mathallen Food Court Visit
Oslo

10/10 recommend the cheese shop with champagne!

Quality of Experience
Private City Walk
Private City Walk
Oslo

Christina was incredible. We loved getting to spend time with her and her knowledge of the city was wonderful - she even tailored some things to our interests (music)!

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Oslo Exploration
Self-Guided Oslo Exploration
Oslo

Love getting lost in a city wandering. We loved this city most!

Quality of Experience
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Aug 26, 2025

Lara, this review is so incredibly kind & wonderful! Nick & I are super grateful that you & Colin allowed us to be apart of your anniversary celebration! Ålesund, Balestrand, and Rosendal truly are special places, and it sounds like you made the most of every stop—homemade waffles, rhubarb cake, and all! We’re especially glad the itinerary felt immersive and well-paced enough that it helped you both relax and enjoy every moment. We’d be honored to help with your next adventure, whether it’s back to Norway or somewhere new.

Family vacation in Paris
France | Aug 10 - Aug 16, 2025

N
Nicole G.
Ashburn, VA | Reviewed on Aug 23, 2025
We had a great trip to Paris for adults and kids. The vintage car ride around Paris was great for the adults, the kids didn't find that as exciting. The Lourve and Eiffel tower were great and tickets were easy to use. Versailles tickets were great as well. We had to Uber there as the train was shut down that day so be sure to have a backup plan. My kids especially loved the Evolution museum and zoo. Overall, great trip and planning. Read more

We had a great trip to Paris for adults and kids. The vintage car ride around Paris was great for the adults, the kids didn't find that as exciting. The Lourve and Eiffel tower were great and tickets were easy to use. Versailles tickets were great as well. We had to Uber there as the train was shut down that day so be sure to have a backup plan. My kids especially loved the Evolution museum and zoo. Overall, great trip and planning.

Hotel Review
Hotel Jeanne D'Arc Le Marais
Paris

The hotel was great but hard to sleep at night with no A/C in the summer.

Authenticity & Character
Location
Hotel is located by many shops and restaurants
Staff
Cleanliness & Comfort
No A/C made it uncomfortable
Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Aug 26, 2025

Thank you so much Nicole for sharing your review.
I am glad that you had a great trip with the children. And I'm so happy to read they enjoy the Evolution museum. It is such a fascinating place.
I'm available to assist you in case you'd like to visit again.
Best,
Lucie

Sister's trip
Italy | Aug 17 - Aug 22, 2025

Jennifer
Jennifer S.
Philadelphia, PA, USA | Reviewed on Aug 23, 2025
What a great first time trip to Italy! Arianna and storywalking made things very easy for my sister and I. Our driver to and from the airport, Roberto was great! Along with Vincenzo who drove us from Naples to Pompeii ans Sorrento! Both very friendly and their love for their city was palpable. Thank you to Mario, our guide in pompeii. His passion and knowledge allowed my sister and I to experience a ruin 2,000 years old come to life. Andre, our boat tour guide was also a delight. And Tamara... Read more

What a great first time trip to Italy! Arianna and storywalking made things very easy for my sister and I. Our driver to and from the airport, Roberto was great! Along with Vincenzo who drove us from Naples to Pompeii ans Sorrento! Both very friendly and their love for their city was palpable. Thank you to Mario, our guide in pompeii. His passion and knowledge allowed my sister and I to experience a ruin 2,000 years old come to life. Andre, our boat tour guide was also a delight. And Tamara our walking food tour buddy new exactly how to fill up my sister and i with endless treats, aperitivos, and digestivos! Hahaha. Pizza making at Francesco's family farm was also a great time where I felt the warmth of an Italian family away from home. Lastly, our hotel accommodations were clean and the staff there were so professional and curteous. Thank you all for all the great, everylasting memories!

Hotel Review
Grand Hotel De La Ville
Sorrento

What an amazing hotel! My sister and i felt comfortable and welcomed the moment we came here. The staff is amazing. Very curteous, professional, and fun. My sister and I were sad to leave, but when we return, we would definitely consider staying here again!

Authenticity & Character
Location
Staff
Michele's drinks were the best!! There were so many people there who we enjoyed greeting every morning before starting our daily adventures!
Cleanliness & Comfort
Activity Reviews
Sorrento Food Tour & Limoncello Tasting
Sorrento Food Tour & Limoncello Tasting
Italy

Although it was a small gtoup setting, Tamara did a great job in making the experience personalized. She was also such a delightful guide, and we learned so much about the italian culture in the best way possible-- food and drinks!

Quality of Experience
Guides, Drivers and Staff
Transport
Pizza School at Agriturismo
Pizza School at Agriturismo
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Amalfi coast boat tour from Sorrento (Amalfi & Positano)
Amalfi coast boat tour from Sorrento (Amalfi & Positano)
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Pompeii & Vesuvius Wine Experience
Pompeii & Vesuvius Wine Experience
Italy

Our tour guide Mario made this whole experience for us. So knowledgeable and passionate about his work. When my parents visit, i would love for him to be their guide as well. The russo family tour was also so much fun! Loved that we didnt feel rushed and was given ample amount of timeto enjoy the view, wine, and food

Quality of Experience
Food
Guides, Drivers and Staff
Thank you Vincenzo for your time and driving my sister and i around so safely!
Transport
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Aug 31, 2025

Dear Jennifer and Janet,
Reading your message truly made our day, thank you!
We’re so grateful for your kind words and thrilled to hear that your experience with us felt seamless and memorable. Hearing that every step — from transportation to hotel stays and excursions — contributed to a smooth and enjoyable experience, always with a personal, heartfelt touch fills us with great pride and joy .
We can’t wait to accompany you again on your next Italian adventure!
Until then, grazie di cuore from all of us at Storywalking.

Clemens' group did a great job!
Austria | Aug 9 - Aug 19, 2025

L
Larry K.
Ashburn, VA | Reviewed on Aug 23, 2025
Clemens' group did a great job! They planned the perfect vacation for my family. The hotel selections, private tour guide selections, events, and most importantly, the customer support provided while touring Europe were all outstanding. We were a little nervous about this vacation because it was the first time booking a trip through Kim Kim. The business model of giving a budget upfront with no price itemization made us more than a little uneasy. However, Clemens and his team did such a... Read more

Clemens' group did a great job! They planned the perfect vacation for my family. The hotel selections, private tour guide selections, events, and most importantly, the customer support provided while touring Europe were all outstanding. We were a little nervous about this vacation because it was the first time booking a trip through Kim Kim. The business model of giving a budget upfront with no price itemization made us more than a little uneasy. However, Clemens and his team did such a great job, we were more than satisfied with the trip and appreciated the value they delivered. We always felt they had a genuine interest in providing us with a great experience. I would use them again and again.

Hotel Reviews
Aparthotel Familie Hugenschmidt
Zürich

We loved this place and would easily recommend it to anyone staying in Zurich! The multi-generational family that owns and manages this hotel take such pride in their property and providing an exceptional experience. Truly nice people! The rooms were very nice, modern and clean. The hotel is located on the "gold coast" of lake Zurich, in a family-friendly, upscale neighborhood of Zurich, just a block or two from a great park next to Lake Zurich, where you can swim and just relax and picnic on the grass. It is actually an idyllic setting with families enjoying the park with little need to be concerned about crime, or misbehaving people. It was a very cool experience! The hotel is also located across the street from several great restaurants (Italian, Greek, and Americana) that we loved! An award-winning local cafe is located next to the hotel that was absolutely terrific.

Authenticity & Character
Family that owns hotel are wonderful people.
Location
Perfect location that you can easily jump on the train and quickly get anywhere is Zurich.
Staff
Cleanliness & Comfort
Staudacherhof History & Lifestyle
Garmisch-Partenkirchen

We absolutely love this hotel and can't wait to stay here again, maybe during a ski trip. The hotel was the highlight of our hotel experiences in Europe. Everything about the hotel is great! A bit warm without air conditioning, but the location in town makes opening the windows at night for cool air a great added experience. The spa was great. The service was great. The rooms are all excellent. The staff was very friendly and helpful and made great recommendations for local restaurants. One employee, a previous ski instructor from the U.S., was very helpful with local restaurants, attractions and traffic. We truly can't wait to stay here again! I would give this place 5 stars, but I just never give 5 stars.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sailer
Innsbruck

Perfect location! The hotel staff was great, helpful and friendly. The restaurant was exceptional, and the breakfast was very good. The rooms were very clean and comfortable. All around, a very nice experience during our stay at this hotel! I would recommend this hotel to everyone.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel am Mirabellplatz Salzburg
Salzburg

Perfect location for our tour plans. The breakfast was very good. The hotel was very clean and provide the unique hotel experience we were looking with a local feel. The staff was very friendly. I already recommended this place to several friends. A great experience and close to all the shops and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel NH Collection Wien Zentrum
Wien

Great location for our trip. Very clean and friendly staff. The rooftop breakfast patio has a spectacular view of the city. Breakfast buffet was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Experience Zürich’s Highlights: City Bus Tour & Old Town Walk
Experience Zürich’s Highlights: City Bus Tour & Old Town Walk
Zürich

Our Guide was nice because she helped us add the Chocolate experience to the walking tour. But, she did not seem to know much.

Private Van
Austria
Eagle’s Nest & Original Sound of Music Experience
Eagle’s Nest & Original Sound of Music Experience
Salzburg

This was an amazing experience. Andreas was our Guide, and he was exceptional. Very knowledgeable and friendly and dedicated to providing us with a great experience. He was so much fun and provided us with so much history. A great experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip - Transfer to Salzburg with private driver guide & tour in Hallstatt
Day trip - Transfer to Salzburg with private driver guide & tour in Hallstatt
Austria

We feel truly lucky to have had Bern as our Guide. He was awesome! A very knowledgeable and caring Guide, he really worked hard at providing us with a great and customized experience! He connected with everyone in our party. He made the day very fun and exceptional. He went well above and beyond to provide a great day, especially since it was a long day. I wish Bern could have been our Guide for the entire trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Viennese Culinary Experience at its best: Schnitzel & Strudel Workshop
Viennese Culinary Experience at its best: Schnitzel & Strudel Workshop
Vienna

We have told so many people about Nabiel! He is simply the nicest and most genuine person. My entire family loved him! His cooking class was awesome! The experience was just so unique and was the highlight of our time in Vienna, if not the entire trip! I highly, highly recommend this experience for everyone visiting Vienna!

Quality of Experience
Exploring Schönbrunn Palace
Exploring Schönbrunn Palace
Vienna

Our guide was very good. The palace grounds were in a bit of disrepair, which was a bit of a letdown, but still a good experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Highlights of Vienna: Walking Tour
Highlights of Vienna: Walking Tour
Vienna

Our personal guide was awesome! Very knowledgeable, he provided in-depth history lessons in addition to identify historic building. He was worth every penny.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Vienna | Replied on Sep 11, 2025
Dear Larry,
Thank you so much for your wonderful review! I’m thrilled to hear that you and your family had such a memorable time exploring Austria and beyond, and that the hotels, guides, and experiences all came together perfectly for your trip. It’s especially rewarding to know you felt well supported throughout, we always want our travelers to feel both cared for and inspired during their journey.
I had to smile when I read that you “never give 5 stars.” From the way you described your... Read more

Dear Larry,
Thank you so much for your wonderful review! I’m thrilled to hear that you and your family had such a memorable time exploring Austria and beyond, and that the hotels, guides, and experiences all came together perfectly for your trip. It’s especially rewarding to know you felt well supported throughout, we always want our travelers to feel both cared for and inspired during their journey.

I had to smile when I read that you “never give 5 stars.” From the way you described your experience, it sounds like we might have come close to breaking that rule, so we’ll gladly take the 4.9 stars! 😉

Joking aside, your kind words mean a lot, and I’ll be sure to pass your praise along to Nabiel, Bern, Andreas, and the rest of our partners who helped make your trip so special.

We’d be delighted to help you plan your next adventure whenever the time is right. Thank you again for your trust, your humor, and for letting us be part of your family’s travel memories.

Warm regards,
Clemens

Island hopping with Anna-Maria
Croatia | Aug 15 - Aug 22, 2025

Willie
Willie L.
Chicago, IL | Reviewed on Aug 23, 2025

We just completed a week Island hop in Croatia and Anna -Maria was our trip specialist. Must admit that her planning and execution when we were not executing was flawless. We made every transfer on time which put us in position to enjoy the activities that she had put together for. us. Misplacing our vouchers for transfer and such Anna Maria was able to send them electronically to us so we could share with either the boat or transfer driver. All of our activities were spot on for what we had hoped for and again give Anna Maria total credit for making our trip one for the lifetime.

Local specialist: Anna-Maria Frid
Anna-Maria
Anna-Maria Frid
Local specialist in Zagreb, Croatia | Replied on Sep 02, 2025
Dear William and Beth,
thank you so much for your wonderful review! I amdelighted to hear that your trip was such a memorable experience. I am hrilled to know that my planning and support made such a difference, from coordinating your transfers to ensuring your activities were exactly what you had hoped for. I am especially glad I could be of assistance quickly when you needed your vouchers resent—it’s all part of making sure your trip is stress-free. Knowing that this was a “trip of a...
Read more

Dear William and Beth,
thank you so much for your wonderful review! I amdelighted to hear that your trip was such a memorable experience. I am hrilled to know that my planning and support made such a difference, from coordinating your transfers to ensuring your activities were exactly what you had hoped for. I am especially glad I could be of assistance quickly when you needed your vouchers resent—it’s all part of making sure your trip is stress-free. Knowing that this was a “trip of a lifetime” for you is the best feedback I could possibly hope for. I truly appreciate your kind words and look forward to helping you plan another unforgettable journey in the future!

Summer trip of whiskey and Guinness!
Ireland | Aug 2 - Aug 16, 2025

J
Jacqueline S.
West Park, FL | Reviewed on Aug 23, 2025
Jane planned a fantastic and thorough trip of the highlights of London, Edinburgh, and Ireland. Each city received the perfect amount of time with appropriate rest and active days. Fantastic experience overall! Read more

Jane planned a fantastic and thorough trip of the highlights of London, Edinburgh, and Ireland. Each city received the perfect amount of time with appropriate rest and active days. Fantastic experience overall!

Activity Review
A Literary Pub Tour of Dublin
A Literary Pub Tour of Dublin
Ireland

Fantastic tour! Guides were extremely knowledgeable and talented, so engaging!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Aug 25, 2025

Hi Jacquline

Thank you for taking the time to review your recent trip. The team and I are super happy that you had a wonderful time while traveling. I must admit that I also loved the Literary Pub Tour.

We wish you many happy travels and would be delighted to work with you again in the future.

All the best from myself, Romane (your file manager), and the team!

Everyone at Sun Pyramids Tour worked to make ...
Egypt | Aug 10 - Aug 22, 2025

Mica
Mica S.
Dallas, TX | Reviewed on Aug 23, 2025
Everyone at Sun Pyramids Tour worked to make my trip amazing! My guides Karam, Eslam and Abdu were so knowledgeable and became good friends. Every driver went out of his way to make sure I had everything I needed. Armia and Mohamed accommodated any change and add on while I was in country. The entire experience was fantastic! Read more

Everyone at Sun Pyramids Tour worked to make my trip amazing! My guides Karam, Eslam and Abdu were so knowledgeable and became good friends. Every driver went out of his way to make sure I had everything I needed. Armia and Mohamed accommodated any change and add on while I was in country. The entire experience was fantastic!

Hotel Reviews
The House Boutique Hotel
Amman
Authenticity & Character
Location
Staff
Cleanliness & Comfort
M/S Nile Serenity
LUXOR
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sofitel Cairo Nile El Gezirah
zamalek
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Aug 23, 2025

it was our pleasure to have you and on behalf of the entire team, thank you and we look forward to your next adventures

We had a wonderful time in Italy. Beginning w...
Italy | Aug 9 - Aug 16, 2025

M
Maureen A.
Newark, NJ | Reviewed on Aug 23, 2025

We had a wonderful time in Italy. Beginning with our Personal Concierge (Ms. Beatrice Carrafelli), and drivers that made the transportation easy. All of our guides were terrific. We enjoyed Ms. Martina especially with her dedication in explaining Florence. Both the Aleph Rome Hotel and Grand Hotel Villa Cora were great. We love to return someday.
Special thanks to Caterina who prepared our itinerary. Thanks for all your planning.
The Angelastro’s

Local specialist: Caterina Belvedere
Caterina
Caterina Belvedere
Local specialist in Arsoli (Rome) | Replied on Oct 16, 2025

Dear Angelastro Family,
What a joy to read your message 🥰
Thank you so much! I’m truly delighted to know that your Italian journey was everything you hoped for.
Beatrice, Martina, and the rest of our team will be so happy to hear your kind words.
It was such a pleasure to plan this itinerary for your wonderful family and we’ll be waiting to welcome you back to Italy whenever you’re ready for another adventure.
With warmest regards,
Caterina

It was amazing and wonderful. The people wer...
Greece | May 15 - May 28, 2025

Kathleen
Kathleen S.
Whitehall Township, PA | Reviewed on Aug 22, 2025

It was amazing and wonderful. The people were nice and couldn’t do enough for you.

Local specialist: Gustavo Camperos

Wonderful Trip to Japan
Japan | Aug 12 - Aug 20, 2025

Alejandra
Alejandra A.
Dallas, TX | Reviewed on Aug 22, 2025
We had such an easy and amazing time exploring a big chunk of Japan! Yas was our guide once we arrived and was very helpful in explaining how to travel while in Japan and Mina was a wonderful local specialist! She always answered all my questions and helped us whenever we needed anything! Would highly recommend this site, especially when traveling to Japan! Read more

We had such an easy and amazing time exploring a big chunk of Japan! Yas was our guide once we arrived and was very helpful in explaining how to travel while in Japan and Mina was a wonderful local specialist! She always answered all my questions and helped us whenever we needed anything! Would highly recommend this site, especially when traveling to Japan!

Hotel Reviews
Sotetsu Fresa Inn Hiroshima
Hiroshima

Very nice and spacious rooms! Breakfast was amazing as always in Japan. Very clean as well! Very comfortable nights rest!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
THE KANZASHI TOKYO ASAKUSA

Breakfast is amazing! Very nice and helpful staff, and very close to a lot of fun little shops, a temple, and more! Rooms are nice and clean. Very comfortable stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Park Canvas Kyoto Nijo
Kyoto

Breakfast is buffet style! The rooms are very spacious and clean! Really nice after a long day of being on your feet! Very close to a train station and a 7-11 !

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ryokan Fukuzumiro

Very nice and amazing staff!! The rooms are very comfortable, and our helper was very attentive to our schedule and needs! The onsen are to DIE for and soooo relaxing! Very nice koi pond inside and an amazing view from the rooms!

Authenticity & Character
Very traditional japanese inn!
Location
Staff
Cleanliness & Comfort
Hotel Yaenomidori Tokyo
Chuo City

Staff are very helpful and friendly. Highly recommend the foot bath spa they offer! Very nice rooms, very comfortable! Delicious breakfast too!

Authenticity & Character
Location
Close to the Haneda airport and really close to major shopping districts!
Staff
Cleanliness & Comfort
Activity Reviews
Airport assistant premium Tokyo HND [8:00 - 20:00]
Tokyo

Very helpful in teaching us how to operate in Japan with our IC cards and explaining a bunch of our itinerary to us!

Quality of Experience
Guides, Drivers and Staff
Transport
Pocket wifi 1 day to 1 month
Pocket wifi 1 day to 1 month
Japan

Very very useful to keep us online for google maps and in case I needed my local assistant! Very easy to use and return as well

Quality of Experience
Guides, Drivers and Staff
Transport
Transportation card IC
Japan

Very convenient and easy to use / recharge.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Japan!
Welcome to Japan!
Japan

Very fun arrival, learning how everything works! Relaxed arrival to prepare for the busy days ahead!

Quality of Experience
Guides, Drivers and Staff
Transport
Hakone Jinja Shrine
Hakone Jinja Shrine
Hakone

Very beautiful. Peaceful shrine with a lot of fun things to do right before the shrine as well!

Quality of Experience
Guides, Drivers and Staff
Transport
Experience Ryokan
Experience Ryokan
Japan

Amazing experience and very friendly staff. The onsen is very peaceful and relaxing after a long day of exploring. The food is delicious as well and having the view of the river as you sleep is unbeatable.

Quality of Experience
Guides, Drivers and Staff
Transport
Kimono Rental + Outdoor photo shooting
Kimono Rental + Outdoor photo shooting
Kyoto

Had so much fun taking the pretties photos with a kimono! The photographer is super nice and so is the staff at the kimono rental facility.

Quality of Experience
Guides, Drivers and Staff
Transport
Goodbye Japan!
Goodbye Japan!
Japan

I was really sad to leave. Make sure you know what terminal your flight is on, to help prevent getting lost (like me) Transport was really simple otherwise.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Tokyo Skytree
Visit Tokyo Skytree
Tokyo

Very fun activity! Dinner inside is a bit expensive but a very nice experience. Many souvenir shops, and very amazing views!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mina Helland

The trip was amazing. The people we encounter...
South Africa | Sep 1 - Sep 15, 2024

Kathleen
Kathleen S.
Whitehall Township, PA | Reviewed on Aug 22, 2025
The trip was amazing. The people we encountered as tour guides and drivers and hotel personnel were knowledgeable and friendly and just wonderful. We were very pleased with the entire experience from planning to booking and experiencing the whole trip. A big Thank you to ALL who participated. Read more

The trip was amazing. The people we encountered as tour guides and drivers and hotel personnel were knowledgeable and friendly and just wonderful. We were very pleased with the entire experience from planning to booking and experiencing the whole trip. A big Thank you to ALL who participated.

Hotel Reviews
Wild Blue Lodge

Beautiful and amazing staff taking care of your every need.

Authenticity & Character
Friendly,clean and location
Location
It’s not down town.
Staff
All
Cleanliness & Comfort
Yes all was
HYDE Hotel Rosebank
Johannesburg

Beautiful place, every and everything was great.

Authenticity & Character
It’s beautiful
Location
Down town.. don’t go out unescorted. Locals will want money or whatever you’re willing to give.
Staff
Cleanliness & Comfort
All.
Local specialist: Esther Ruempol

Brilliantly organised holiday - highly recommend Michael and Chaska
Colombia | Jul 20 - Aug 1, 2025

S
Sakshi S.
United Kingdom | Reviewed on Aug 22, 2025
Michael organised an incredible itinerary for our first visit to Colombia, with a great mix of history, culture, food and outdoor activities. The planning and organisation from Michael and the Chaska team was seamless and we appreciated how responsive they were from booking/planning to the actual trip. We would highly recommend Michael and Chaska for a visit to Columbia. Thank you for an unforgettable holiday! Read more

Michael organised an incredible itinerary for our first visit to Colombia, with a great mix of history, culture, food and outdoor activities. The planning and organisation from Michael and the Chaska team was seamless and we appreciated how responsive they were from booking/planning to the actual trip. We would highly recommend Michael and Chaska for a visit to Columbia. Thank you for an unforgettable holiday!

Hotel Reviews
Aura Hotel Barú By Sport Barú
Cartagena, Bolivar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Moraira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Senda Koguiwa
Santa Marta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Manila Hotel Boutique
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Viajero Hostel Salento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Masaya Bogotá
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boquilla Mangrove Tour
Boquilla Mangrove Tour
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Local Market Experience: Bazurto Market
Local Market Experience: Bazurto Market
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Walking Tour & Street Food
Walking Tour & Street Food
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Hike Tayrona National Park
Hike Tayrona National Park
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Tour Peñol & Guatapé
Tour Peñol & Guatapé
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Medellín Transformation Tour (Public Transportation)
Medellín Transformation Tour (Public Transportation)
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Cocora Valley, Coffee Farm & Salento
Visit Cocora Valley, Coffee Farm & Salento
Salento
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bogotá Walking Tour
Bogotá Walking Tour
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Aug 22, 2025
Dear Sakshi,
Thank you so much for taking the time to share your kind words — we truly appreciate it! It was a real pleasure helping you and Rhys plan your first trip to Colombia. I’m very happy to hear that you enjoyed the mix of history, culture, food, and outdoor experiences, and that everything felt seamless from planning to travel.
Your feedback means a lot to me and to our team, and it’s wonderful to know that we could contribute to making your holiday memorable. I hope you’ll keep... Read more

Dear Sakshi,
Thank you so much for taking the time to share your kind words — we truly appreciate it! It was a real pleasure helping you and Rhys plan your first trip to Colombia. I’m very happy to hear that you enjoyed the mix of history, culture, food, and outdoor experiences, and that everything felt seamless from planning to travel.

Your feedback means a lot to me and to our team, and it’s wonderful to know that we could contribute to making your holiday memorable. I hope you’ll keep Colombia in your heart and maybe even return one day to discover more of this beautiful country.

Wishing you both all the best for your future travels, and I’d be delighted to welcome you again anytime!

Warm regards,
Michael & The Chaska Tours Team

Leo was very useful, giving us a lot of optio...
California | Aug 6 - Aug 20, 2025

Silvain
Silvain B.
United Kingdom | Reviewed on Aug 22, 2025

Leo was very useful, giving us a lot of options throughout the trip

When preparing, he was always receptive to our needs, and during the trip, when we needed his help, he was reactive

This was not our first KimKim trip and would use again

Local specialist: Leo Cuesta
Leo
Leo Cuesta
Local specialist in USA | Replied on Nov 22, 2025

Thank you for your review Silvain, I'm glad you had a 5-star trip! It was a pleasure working with you and I look forward to arranging another adventure for your family in the future.

- Leo

Mountain Summits
Ecuador | Aug 11 - Aug 17, 2025

N
Nik E.
Chicago, IL | Reviewed on Aug 21, 2025

Our mountain guide, Camilo, was exceptional. He made us feel very safe and helped 2 of us summit Cotopaxi. You should use him whenever you get a chance. I can't say enough about how fun, knowledgeable and capable he is. He managed our acclimitization hikes perfectly helped us in so many ways.

I would spend some time refining the "gear list" you recommend. There were things we had at home that didn't show up on the gear list that were required. This resulted in us spending a few hundred dollars rebuying gear we already own.

Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Aug 25, 2025

Dear Nik,

Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that Camilo made such a positive impact on your Cotopaxi adventure.

We also really appreciate your feedback about the gear list. It’s very helpful, and we’ll take the time to refine it so that future travelers are better prepared. Your input will definitely help us improve.

It was a pleasure to host you, and we hope to welcome you back for more adventures in Ecuador.

Wishing you all the best,
Paola

San Gerardo de Dota
Costa Rica | Aug 9 - Aug 14, 2025

L
Lee D.
Dallas, TX | Reviewed on Aug 21, 2025
The surest way to ruin (a) paradise is to advertise it. I’m tempted to keep the secret and hope that nothing changes. However, I will let the cat out of the bag because that is what the residents of San Gerardo de Dota, Costa Rica want. They made a conscious decision to forgo land clearing agriculture and to earn their living by providing high quality eco-tourism experiences. This family trip was literally thrown together in two weeks and we lucked into a Costa Rica travel agency... Read more

The surest way to ruin (a) paradise is to advertise it. I’m tempted to keep the secret and hope that nothing changes. However, I will let the cat out of the bag because that is what the residents of San Gerardo de Dota, Costa Rica want. They made a conscious decision to forgo land clearing agriculture and to earn their living by providing high quality eco-tourism experiences.

This family trip was literally thrown together in two weeks and we lucked into a Costa Rica travel agency (Serendipity Adventures) that took care of everything except our flights.

What is paradise? Different people have different preferences but the my family believes in escaping Texas heat in August. But, doesn’t it get hotter further South? Probably but not if you are in the mountains of Central America.

I was looking at the better-known Monteverde cloud forest region NW of San Jose but Serendipity encouraged San Gerardo de Dota which is about the same distance but SE of the capitol.

My only issue was traffic in and around San Jose. We arrived on a Saturday and a 2 ½ hr drive turned into over 4 hours because San Jose was a parking lot and we have to go cross town from the airport. Our driver explained that people can drive on alternating days based on license plate numbers but no restrictions on Saturday when everyone gets in their car and becomes part or a city-wide parking lot. One we cleared the twin cities of San Jose and Cartago we found smooth sailing on the Pan American Hwy. The Pan Am had very fresh smooth asphalt (if I were driving I would want my Porsche). What the two-lane Pan Am lacks is consistent striping, shoulder, guard rails or passing lanes. If you leave the road there are three possibilities: 1) hit a ditch and roll over, 2) hit something hard like a very big tree; or 3) drop 2,000 feet and maybe the forest canopy below might slow your descent. No worries, we were in the care of a local driver. Getting back on a weekday was one hour faster but there were still massive traffic jams in San Jose. Tip, don’t fly on Saturday in or out of San Jose.

The road to San Gerardo de Dota and the Savegre Hotel and Narutal Reserve & Spa departs the Pam Am at 9.800 ft elevation and follows the narrow Savegre river. The resort is 6 miles below at about 7.200 ft, and about a mile above Savegre Falls. The road is about 50% paved and full of hairpin turns,,,but I wasn’t driving. There are about ½ dozen resorts and some Air B&B’s in the valley. Savegre Hotel is the oldest but also very modern, completely equipped i.e. great Wi Fi, Thursday night football in the bar, a spa, guided or self-guided tours through a private reserve, excellent staff, comfortable accommodations and so forth. Very good menu.

Tip. Don’t rent a car. Let a local drive.

You can read the Hotel Savegre backstory several places on the Internet. A condensed version is that the valley was undiscovered until the mid-1950’s. No evidence of prior human occupation. The first settlers cleared land for cattle, then a professor came along and said, why don’t you throw trout into the (fish free) river and Canadians will fly down here to pay to catch them. Later on the locals were encouraged to give up on cattle and take up hospitality. Within 30 years the cleared land regenerated back to forest.

So what is there to do: eat, relax, drink, hike, hike, hike, night hikes and go birding. I have never been a dedicated birder but, I knew where I was going so I bought a new super tele camera for the occasion. That was a good decision.

We spent two days hiking and birding, include a night hike with Raul Chacon who is the best nature guide that I have met and that is saying a lot. Excellent English, extremely well educated and knowledgeable and passionate without being overbearing in the least. He finally admitted that his grandfather and great uncle discovered the valley and established the community and resort. Raul has been finding Quetzals, Motted Owls and 49 varieties of Hummers for his whole life except when he was away at school.

So what to do in 4 ½ days? A couple of hikes above 10,000’ (epiphany, no acclimation issues because there is more oxygen at altitude compared to the Rocky Mountains further north), a hell of a lot of pretty birds to photograph, hikes to waterfalls, a trip to a coffee plantation, the most challenging horseback ride that I have been on, learning all about cloud forests, the local economy and people, and making plans for a return visit to Costa Rica at some point.

Hotel Review
Savegre Hotel Natural Reserve & Spa
Páramo

Given the remote location it exceeded expectations

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Coopedota Coffee Tour
Coopedota Coffee Tour
San Gerardo de Dota

Coffee tour was fine but too much travel to and from Hotel Savegre.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Guided Hike at Hotel Savegre
Full Day Guided Hike at Hotel Savegre
San Gerardo de Dota
Quality of Experience
Guides, Drivers and Staff
Transport
Night Tour at Hotel Savegre
Night Tour at Hotel Savegre
San Gerardo de Dota
Quality of Experience
Guides, Drivers and Staff
Transport
Highland Bird and Paramo Tour at Hotel Savegre
Highland Bird and Paramo Tour at Hotel Savegre
San Gerardo de Dota
Quality of Experience
Guides, Drivers and Staff
Transport
Private Birdwatching and Natural History at Hotel Savegre
Private Birdwatching and Natural History at Hotel Savegre
San Gerardo de Dota

Raul Chacon is excellent guide

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Aug 21, 2025

Thank you for taking the time to write a thoughtful review. We would love to see the photos that you shot with your new camera!

Thank you
Holden Ketchum
Serendipity Adventures

Why travelers love kimkim

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