Kimkim Trip Reviews

4.8
Based on 20,423 ratings
Read 20,423 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Perfect!
The Netherlands | Apr 17 - Apr 26, 2026

Amanda
Amanda T.
Hartsville, SC, USA | Reviewed on Apr 28, 2026
Lisa did an amazing job putting together a perfect itinerary for us! We saw a lot of things without feeling rushed! Having access to the public transport gave us the freedom to get around easily. When not using public transport, our driver, Fred, was delightful! We loved that our itinerary got us “off the beaten path” for some of the time so we could avoid crowds and get a more authentic Dutch experience! I will definitely use KimKim again! Read more

Lisa did an amazing job putting together a perfect itinerary for us! We saw a lot of things without feeling rushed! Having access to the public transport gave us the freedom to get around easily. When not using public transport, our driver, Fred, was delightful! We loved that our itinerary got us “off the beaten path” for some of the time so we could avoid crowds and get a more authentic Dutch experience! I will definitely use KimKim again!

Hotel Reviews
The Duke Boutique Hotel
's Hertogenbosch

Location was great. Comfortable accommodation. Breakfast was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Wever Lodge
Otterlo

Beautiful location within walking distance of the national park entrance. The restaurant was amazing, service was great, accommodations very comfortable. Highly recommend!

Authenticity & Character
Location
Beautiful setting and within walking distance of national park entrance.
Staff
Cleanliness & Comfort
Activity Reviews
Kröller Müller Museum
Kröller Müller Museum
The Netherlands

Would visit again! We went toward a lot of museums and this was probably the favorite.

Quality of Experience
Guides, Drivers and Staff
Transport
Hoge Veluwe National Park by bicycle
Hoge Veluwe National Park by bicycle
The Netherlands

Off the beaten path! Not many international tourists! Lovely museum and sculpture garden! Bikes were a lot of fun and made the park accessible without a car!

Quality of Experience
Transport
Delft - Delft blue pottery
Delft - Delft blue pottery
The Netherlands

Was very nice… a tour bus destination so I was glad we went toward the end of the day as they were leaving.

Delft - Vermeer Center
Delft - Vermeer Center
The Netherlands
The Hague - Mauritshuis Museum
The Hague - Mauritshuis Museum
The Netherlands
Day trip to The Hague & Delft
Day trip to The Hague & Delft
The Netherlands

The museum in The Hague was very nice! Delft was really great - wish we had more time there.

Quality of Experience
Transport
Day trip to cheese farm, Zaanse Schans, and Hortus Bulborum
Day trip to cheese farm, Zaanse Schans, and Hortus Bulborum
The Netherlands

The cheese farm and Zaanse Schans were a bit touristy but still worth seeing. We particularly liked the Hortus Bulborum!

Quality of Experience
Guides, Drivers and Staff
Transport
Amsterdam - Rijksmuseum
Amsterdam - Rijksmuseum
The Netherlands
Amsterdam - Anne Frank House
Amsterdam - Anne Frank House
The Netherlands

Very busy but worth the effort.

Amsterdam - Canal cruise (join in)
Amsterdam - Canal cruise (join in)
The Netherlands
Guides, Drivers and Staff
Amsterdam - Van Gogh Museum
Amsterdam - Van Gogh Museum
The Netherlands
Amsterdam - Private guided historic city walk
Amsterdam - Private guided historic city walk
The Netherlands

A really helpful thing to do on the first day to get acclimated.

Quality of Experience
Guides, Drivers and Staff
Transport
Public transport pass Netherlands (OV chip card)
Public transport pass Netherlands (OV chip card)
The Netherlands

Having the OV card available was essential to this trip! We were able to get around very easily!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lisa van den Eerenbeemt
Lisa
Lisa van den Eerenbeemt
Local specialist in Nijmegen | Replied on May 05, 2026

Hi Amanda,

Thank you for sharing your experience! It’s wonderful to hear how much you enjoyed the journey and that the pace felt comfortable while still allowing you to see so much. I’m especially glad the mix of public transport and time with Fred made getting around both easy and enjoyable.

It’s great to know the itinerary gave you a chance to explore beyond the usual highlights and experience a more local side of the Netherlands. I truly appreciate you choosing to travel with us, and I’d love to assist you again on a future trip!

Best regards,
Lisa

Diving into the Mysteries of Ancient Egypt with KimKim's help
Egypt | Apr 5 - Apr 13, 2026

Jaya
Jaya R.
Dallas, TX | Reviewed on Apr 28, 2026
This was again a great planning by KimKim and associated team. Door to door pickups and drops, English speaking guides that helped us translate from Arabic, as well as experts in Ancient Egyptian monuments and artifacts. Visited Cairo, Aswan and Luxor and we were amazed by remains of the ancient culture. I wonder what it would be when everything was intact.
If was unfortunate that so much effort had been made to destroy everything in the past but now the government has taken strict measures...
Read more

This was again a great planning by KimKim and associated team. Door to door pickups and drops, English speaking guides that helped us translate from Arabic, as well as experts in Ancient Egyptian monuments and artifacts. Visited Cairo, Aswan and Luxor and we were amazed by remains of the ancient culture. I wonder what it would be when everything was intact.
If was unfortunate that so much effort had been made to destroy everything in the past but now the government has taken strict measures to protect everything. Got a lot of clarity on the ancient Egyptian Gods and the relationship between them which was my interest area. The Temples selected for us were amazing and my personal favorites were Philae, Kom Ombo, Edfu temple. Our best experience was with the driver Omar in Aswan, who had taken an extra effort to make the car comfortable and the our guide in Aswan and Luxor - Ahmad who was so professional and knowledgeable.

Would have liked to give 5 stars but had to take one out, because the step pyramid in Sakkara was one of the main things we wanted to visit and we had mentioned that in the planning as well , but the guide assigned to us insisted that we do not go there despite our reminding a few times and only agreed to show us from far. I would suggest Sun Pyramids to choose guides carefully and see if they are using the funds allocated to them as they were intended to. Yes, there was a separate ticket for the step pyramid and later I guessed this might be the reason. And he was insisting that we take a horse carriage near the great pyramids that we did not even want to do and pay a big price separately (which was a lot more than the the ticket for step pyramid) for that which we eventually did not take.

Local specialist: Habiba Mohamed

We had a marvelous time in Holland. It was s...
The Netherlands | Apr 18 - Apr 27, 2026

Mary
Mary M.
San Jose, CA | Reviewed on Apr 28, 2026
We had a marvelous time in Holland. It was so nice to have everything arranged for us. It was so much easier than trying to make arrangements ourselves. It was nice to have a taxi pick us up from the airport. I would say it was a hassle free vacation. Highlights were the bike ride to Keukenhof and celebrating Kings day. Especially since in the US 1/2 the population hate their president. Read more

We had a marvelous time in Holland. It was so nice to have everything arranged for us. It was so much easier than trying to make arrangements ourselves. It was nice to have a taxi pick us up from the airport. I would say it was a hassle free vacation. Highlights were the bike ride to Keukenhof and celebrating Kings day. Especially since in the US 1/2 the population hate their president.

Hotel Reviews
The Collector Hotel
The Hague

Beautiful hotel and very centrally located

Authenticity & Character
Location
Staff
Very accommodating
Cleanliness & Comfort
Hotel ML
Haarlem

Very big rooms and great location.

Authenticity & Character
They make you feel at home. Very friendly
Location
Right next to St Bavo historical church
Staff
Go out of their way to make you comfortable
Cleanliness & Comfort
Very clean and tidy
Hotel des Arts
Amsterdam-Centrum

Nice hotel with friendly host.. Very clean and great location. This hotel is not for those that are handicapped because there's no elevator and stairs are very steep and small

Authenticity & Character
Older building which has kept its originality
Location
Right in the center of the city
Staff
Everyone friendly and helpful
Cleanliness & Comfort
Everything was very clean
Local specialist: Lisa van den Eerenbeemt
Lisa
Lisa van den Eerenbeemt
Local specialist in Nijmegen | Replied on May 18, 2026

Hi Mary, thank you for your kind message. I’m so glad to hear you had a hassle-free and enjoyable trip! It’s great that the arrangements made things easy for you, and that the bike ride to Keukenhof and celebrating King’s Day were such memorable highlights.

Thank you again for trusting me with your trip!

All the best,
Lisa

A perfect trip to Japan.
Japan | Apr 17 - Apr 27, 2026

Karen
Karen K.
Borough Park, NY | Reviewed on Apr 28, 2026
I worked with Ben for a number of months to personalize a very special trip to Japan. He could not have been more accommodating, and he answered every question in a timely manner. He made wonderful suggestions, and we weren’t disappointed anywhere along the line. We had three different guides, Ursula, Sorata, and Pitt - each lovely and knowledgeable. We enjoyed spending our days with them very much. Everything promised was delivered, and even more. Ben even arranged for a birthday cake... Read more

I worked with Ben for a number of months to personalize a very special trip to Japan. He could not have been more accommodating, and he answered every question in a timely manner. He made wonderful suggestions, and we weren’t disappointed anywhere along the line.

We had three different guides, Ursula, Sorata, and Pitt - each lovely and knowledgeable. We enjoyed spending our days with them very much.

Everything promised was delivered, and even more. Ben even arranged for a birthday cake for me - a delightful surprise.

Our time in Japan was filled with wonderful memories, beautiful experiences, and gracious interactions. We can’t wait to come back!

Hotel Reviews
PROSTYLE Ryokan Yokohama Bashamichi
Yokohama

Good location, nice room. Easy access to subway, restaurants and shopping.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
THE KNOT HIROSHIMA
Hiroshima

Love this hotel! Great location next to the Peace Park. Easy access to shopping and food. Overall, a nice hipster boutique hotel, if that’s where you’re looking for. Nice high floor bar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Onyado Nono Namba Natural Hot Spring
Osaka

Our only disappointment on the trip. This hotel, although in a great location and clean, is not the most comfortable. Tiny room. We could barely put our clothes or suitcases anywhere. It feels more like a family budget hotel, and we were paying luxury prices.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gion Elite Terrace

Great location! Clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Kamakura Ancient Capital Tour: Great Buddha & Zen Temples (Public Transport)
Guided Kamakura Ancient Capital Tour: Great Buddha & Zen Temples (Public Transport)
Japan

I had visited, Kamakura before, but my husband had not. I wanted him to see the Buddha and bamboo forest and it could not have been a more perfect day, weatherwise. We thoroughly enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Transport
Miyajima’s World Heritage & Serene Temples: Guided Full-Day Tour with Public Transfer & Ferry
Miyajima’s World Heritage & Serene Temples: Guided Full-Day Tour with Public Transfer & Ferry
Hiroshima

This was always on my bucket list, and it did not disappoint. Beautiful setting, nice day overall.

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka's Dual Charms Guided Tour: Tsutenkaku, Namba Yasaka Shrine & Kuromon Market with Public Transportation
Osaka's Dual Charms Guided Tour: Tsutenkaku, Namba Yasaka Shrine & Kuromon Market with Public Transportation
Osaka

The tower, — it’s a bit touristy. If you like going up the Eiffel Tower, or to the Statue of Liberty, or to the top of the Empire State building, then this is that type of experience. But we enjoyed walking in the nearby neighborhood and stopping by Four for a night local lunch. We also had a nice walk through a beautiful park. Be careful at Kuromon market if you order Uni. They hide the prices a bit, and there might be a little sticker shock at the end.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Himeji: Exploring Japan’s First Famous Castle and Tranquil Gardens (by public transport)
Day Trip to Himeji: Exploring Japan’s First Famous Castle and Tranquil Gardens (by public transport)
Osaka

Fascinating castle with an interesting history. The gardens nearby were beautiful. Be prepared for a lot of steps.

Quality of Experience
Guides, Drivers and Staff
Transport
Hidden Paths of Arashiyama:Tea Ceremony ,Moss Temples and Kaiseki Dinner with Maiko Performance(Private Guide, Public Transportation)
Hidden Paths of Arashiyama:Tea Ceremony ,Moss Temples and Kaiseki Dinner with Maiko Performance(Private Guide, Public Transportation)
Kyoto

Arashimaya was fabulous! Highly recommend going there - just glorious in spring. The tea ceremony and Maiko experience felt a bit touristy, but if you want to be dressed in a kimono for tea, then this might be for you. But our guide Ursula was wonderful!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ben Tanaka
Ben
Ben Tanaka
Local specialist in Japan, China | Replied on Apr 28, 2026

Dear Karen,

Thank you so much for your incredibly warm and heartfelt review. It was such a pleasure working with you and your lovely family to tailor your perfect Japan trip.

I’m truly happy to hear you had a wonderful time and were well looked after by Ursula, Sorata and Pitt. It was my great pleasure to arrange every detail for you, including the little birthday surprise.

Your kind words mean a lot to me. I sincerely hope we will have the honour of welcoming you back to Japan again in the future.

Best regards,
Ben

Our trip to the Galapagos was very well plann...
Galapagos Islands | Apr 6 - Apr 17, 2026

S
Stephanie S.
Denver, CO | Reviewed on Apr 28, 2026
Our trip to the Galapagos was very well planned. We enjoyed our few days on land ,interacting with the local culture.
Our cruise on the Treasure was fabulous. The Staff and Captain were excellent ,educational including a delicious variety of snacks,drinks and meals.
Thank you Paul Read more

Our trip to the Galapagos was very well planned. We enjoyed our few days on land ,interacting with the local culture.
Our cruise on the Treasure was fabulous. The Staff and Captain were excellent ,educational including a delicious variety of snacks,drinks and meals.

Thank you Paul

Hotel Reviews
M/C Treasure
San José de Conocoto Quito
Hotel La Laguna
Puerto Villamil
Hotel Fiesta
Puerto Ayora
Location
Staff
Cleanliness & Comfort
Wyndham Quito Airport
Quito

Great staff, wonderful spat with an excellent esthetician. The rooms were comfortable and the restaurant was delicious

Authenticity & Character
Location
closer to the city
Staff
Cleanliness & Comfort
Napo Cultural Center
Quito

Very comfortable, clean and well maintained. A very nice dinning area.

Authenticity & Character
Location
Staff
Our guide, Rodrigo, was excellent and happy to share his knowledge. He was very well-spoken and eager to show us all the Amazon has to offer.
Cleanliness & Comfort
Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Apr 28, 2026

Hi Stephanie,

I’m so glad to hear that you had a great time visiting Ecuador and the Galapagos. Thank you very much for your feedback about the hotels and activities, as well as your overall experience.

It was a pleasure planning this adventure with you, and I hope that you and Jeff can visit us again in the future. 🤗

Wishing you all the best,
Paul

Thank you for a beautiful & memorable trip! ...
Scotland | Apr 16 - Apr 24, 2026

Jean Marie
Jean Marie A.
Chicago, IL | Reviewed on Apr 28, 2026
Thank you for a beautiful & memorable trip! We started out with a flight delay & missed flight connection, so we lost our first day in Edinburgh. Thank you for booking the room in London & a train to Edinburgh the next day. Loved the Edinburgh Castle(quite the uphill hike) and high tea for my birthday. Toured 4 amazing castles, saw 2 castle ruins, boat trip on Loch Ness, boat trip in Oban. We hiked to the fairy pools-gorgeous! All accommodations were comfortable with kind & efficient... Read more

Thank you for a beautiful & memorable trip! We started out with a flight delay & missed flight connection, so we lost our first day in Edinburgh. Thank you for booking the room in London & a train to Edinburgh the next day. Loved the Edinburgh Castle(quite the uphill hike) and high tea for my birthday. Toured 4 amazing castles, saw 2 castle ruins, boat trip on Loch Ness, boat trip in Oban. We hiked to the fairy pools-gorgeous! All accommodations were comfortable with kind & efficient staff. Everything was organized & easy to follow on your app. Thank you for making my birthday trip special.

Hotel Reviews
Clayton Hotel
Glasgow
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Perle Oban Hotel & Spa
Oban

Nice old hotel on the harbor. Friendly staff & comfortable room.

Authenticity & Character
Location
On the harbor
Staff
Friendly & helpful.
Cleanliness & Comfort
Skeabost House Hotel
Portree

Very nice location & comfortable accommodation. Friendly & helpful staff.

Authenticity & Character
Lovely hotel
Location
Perfect location for touring the isle of skye
Staff
Always attentive & helpful.
Cleanliness & Comfort
Rokeby Manor
Invergarry

Quaint & comfortable. Friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Townhouse Hotel
Arbroath

Drop off luggage then park your car.

Authenticity & Character
A room above a pub-charming.
Location
Only problem was parking-we had to find a place to park then walk with luggage to hotel.
Staff
Very friendly staff
Cleanliness & Comfort
Seagulls were noisy but they gave us complementary earplugs & they worked like a charm!
Market Street Hotel
Edinburgh
Authenticity & Character
Location
Close to train station & Edinburgh castle
Staff
Friendly
Cleanliness & Comfort
Very nice room, comfortable beds
Activity Reviews
Boat tour from Oban - see the coast of Mull
Boat tour from Oban - see the coast of Mull
Oban

Loved this boat tour! The guide was funny & very informative. We saw an eagle, dolphins, & seals! Beautiful!

Quality of Experience
Excellent
Guides, Drivers and Staff
Guides were very helpful in pointing out wildlife.
Transport
We had a beautiful sunny day though chilly., dress warm.
Visit the Glenfinnan Monument
Visit the Glenfinnan Monument
Scotland

We arrived after tower was closed for the day due to a flat tire on route but were able to walk around.

Quality of Experience
Lovely location, tower & viaduct
Guides, Drivers and Staff
Friendly
Transport
We drove
Blair Atholl Castle Entrance tickets (Reopens 1st April)
Blair Atholl Castle Entrance tickets (Reopens 1st April)
Scotland

Loved this castle. Very helpful & knowledgable staff

Quality of Experience
Guides, Drivers and Staff
Transport
Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh

Beautiful old castle, heck of a climb for this out of shape old lady but worth the effort!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Edinburgh with a Top Local Guide
Private Walking Tour of Edinburgh with a Top Local Guide
Edinburgh

Unable to go on this tour due to flight delay

Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Apr 30, 2026
Hi Jean-Marie! Thank you so much for taking the time to share your feedback about your tailored trip to Scotland - it truly means a lot to us. We’re delighted to hear that, despite the airline problems (unrelated to our work), your trip turned into a beautiful and memorable experience. We’re really glad we were able to step in quickly, arrange the London hotel, reorganise the travel by train the following day, and make sure you still arrived in Scotland as smoothly and comfortably as... Read more

Hi Jean-Marie!

Thank you so much for taking the time to share your feedback about your tailored trip to Scotland - it truly means a lot to us. We’re delighted to hear that, despite the airline problems (unrelated to our work), your trip turned into a beautiful and memorable experience. We’re really glad we were able to step in quickly, arrange the London hotel, reorganise the travel by train the following day, and make sure you still arrived in Scotland as smoothly and comfortably as possible. Supporting you behind the scenes and being there when plans unravel is an important part of what we do.
It’s wonderful to hear how much you enjoyed Edinburgh Castle (it certainly earns that uphill climb!), the birthday high tea, the castles and ruins, Loch Ness, Oban (your highpoint), and especially the hike to the Fairy Pools. We’re also very pleased that the accommodations suited you well and that everything felt organised and easy to follow throughout the trip.
Thank you as well for sharing your detailed hotel feedback - it’s incredibly helpful for us and future travellers alike (and we’ll remember those heroic earplugs against seagull noise!).
It was a pleasure planning this journey for you, and we’d love to help again whenever you feel like dreaming up your next adventure. Perhaps France next time?

Regards,
Stephen Molloy
HIGH POINT HOLIDAYS

Paula was incredible and made planning seamless
New Zealand | Mar 28 - Apr 12, 2026

sadia
sadia h.
Newark, NJ | Reviewed on Apr 27, 2026
Paula was absolutely wonderful! She was very responsive, helpful, and informative in planning everything for this trip where we could be completely at ease during our trip. Her dedication to working with us from months prior all the way to during the trip itself was incredibly helpful. We would not have been able to have the same experience without her help making the planning process so much easier along with making the trip itself stress free. Not needing to worry about booking tours,... Read more

Paula was absolutely wonderful! She was very responsive, helpful, and informative in planning everything for this trip where we could be completely at ease during our trip. Her dedication to working with us from months prior all the way to during the trip itself was incredibly helpful. We would not have been able to have the same experience without her help making the planning process so much easier along with making the trip itself stress free. Not needing to worry about booking tours, hotels, flights, and especially transportation to and from everywhere allowed us to completely enjoy our trip rather than worry. We would definitely recommend booking with kimkim and Paula!

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Apr 28, 2026
G'day Sadia, Thank you so much for your kind words. It truly means a lot! It was such a pleasure working with you to plan your trip, and I’m so happy to hear that you were able to relax and fully enjoy the experience. That’s always my goal—making the process seamless from start to finish so you can focus on the fun part. I really appreciate your trust throughout the planning process and during your travels. It was wonderful being a part of your journey, and I’d love to help you plan your... Read more

G'day Sadia,

Thank you so much for your kind words. It truly means a lot!

It was such a pleasure working with you to plan your trip, and I’m so happy to hear that you were able to relax and fully enjoy the experience. That’s always my goal—making the process seamless from start to finish so you can focus on the fun part.

I really appreciate your trust throughout the planning process and during your travels. It was wonderful being a part of your journey, and I’d love to help you plan your next adventure to the South Pacific whenever you’re ready!

Thank you again for your recommendation—it means the world. Please keep in touch!

Cheers,
Paula
[email protected]

Peru
Peru | Apr 8 - Apr 20, 2026

A
Alda A.
Seattle, WA | Reviewed on Apr 27, 2026
We just came back from a 2 week trip to Peru. KimKim did an amazing job. We had a well rounded tour, starting in Lima to Cusco, Machu Picchu, Sacred Valley, Puno, then back to Lima. Everything went according to plan. The tour guides were wonderful. Pick ups were always on time. It could not have been better.
Thank you!
Read more

We just came back from a 2 week trip to Peru. KimKim did an amazing job. We had a well rounded tour, starting in Lima to Cusco, Machu Picchu, Sacred Valley, Puno, then back to Lima. Everything went according to plan. The tour guides were wonderful. Pick ups were always on time. It could not have been better.
Thank you!

Activity Review
Urban Kitchen Experience
Urban Kitchen Experience
Lima
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on May 06, 2026

Hi Alda,
Thank you so much for your kind words! 😊
We’re truly happy to hear that everything went smoothly and that you had such a wonderful experience in Peru. It means a lot to us to know you enjoyed the itinerary and our team along the way.
Thank you for traveling with us. It was a pleasure being part of your journey, and we’d love to welcome you back anytime.
Warmly,
Liz

Sisters Trip to Southern Spain and Morocco
Spain | Apr 13 - Apr 26, 2026

SARAH
SARAH F.
Chicago, IL | Reviewed on Apr 27, 2026
We had a lovely experience with visiting 4 cities in southern Spain: Madrid, Granada, Seville and Cordoba. We had tours and tickets arranged for key sites like the Alhambra in Granada, the King's Palace in Madrid and audio guides for The Prado Museum (Madrid), the Alcazar and Seville Cathedral in Seville. Our driver Joan and guide Angel in Cordoba were wonderful. Otherwise, we did a lot of reading up on what to see and do on free days so we could wander at our own pace. All of our guides were... Read more

We had a lovely experience with visiting 4 cities in southern Spain: Madrid, Granada, Seville and Cordoba. We had tours and tickets arranged for key sites like the Alhambra in Granada, the King's Palace in Madrid and audio guides for The Prado Museum (Madrid), the Alcazar and Seville Cathedral in Seville. Our driver Joan and guide Angel in Cordoba were wonderful. Otherwise, we did a lot of reading up on what to see and do on free days so we could wander at our own pace. All of our guides were so knowledgable, fun and were so patient with all of our questions. Yassime was wonderful planning the trip with us and finding hotels that were right in the heart of old towns and so close to walk to everything. They worked with MOBT Global to make a seamless travel experience. Anna was our go to person and was so helpful and checked in with us often, keeping us up to date for transfers and driver information. When we traveled in Marrakech and Fes, we had the nicest driver Said who became our friend immediately! He was such a good conversationist that our drives would fly by and we learned so much about each other's cultures. Our guide, Ahmed, in Marrakesh was awesome. He really took care of us, going at a slower pace, getting a tuk-tuk for farther distances. Sahara was our amazing guide in Fes and was so full of energy, smiles and so much history. We traveled the souks on a Friday when almost everything was closed and there were hardly any tourists around. We got to hear about the real Fes, culture and people.

Hotel Reviews
Petit Palace Preciados
Madrid

The location is great, just a minutes walk to Puerta del Sol. It's in a pedestrian only area so we figured out quickly where the drivers can pick you up and drop you off. The place has a small lobby, just for saying hello to the friendly staff and a tiny elevator, perfect for our needs. The breakfast room upstairs was bright and the food wonderful. Everything was clean and we had all the amenities needed.

Authenticity & Character
Location
Staff
Hotel Comfort Dauro 2
Granada

What a wonderful location on Calle Nava, filled with restaurants and lovely ambiance, pedestrian only. The place was clean and bright and the employees wonderfully friendly. We stored our luggage both coming and going and there was a nice room to take a break next to the lobby. There's an elevator! The breakfast was wonderful. Walk south and immediately find some quiet plazas and a huge church. Walk the other direction and within 5 minutes you're at Plaza Bib-Rambla, shopping, Cathedral and more!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rey Alfonso X
Sevilla

The location was wonderful, right in the heart of the old town and about 5 minutes walk to the Cathedral and main square. We saw a band and singers, 100's of people and a holy relic being pulled by 2 oxen right out of our balcony! We were told it was the beginning of a Festival. The only thing that I was disappointed with was that it felt a little modern and sleek when I was looking for old world charm, tiles and plants and fountains. The employees were very helpful and friendly and the breakfast was wonderful. It was very clean. There were a lot of places to sit in the lobby if you didn't want to sit in your room. It had an elevator and a rooftop area to explore.

Authenticity & Character
Sleek and modern feel overall.
Location
Staff
Cleanliness & Comfort
Hotel Clement Barajas
Madrid

This is just a few minutes drive from the airport but it's in a neighborhood, filled with all sorts of restaurants. What a nice find! Nice staff, rooms are super nice and comfortable.

Authenticity & Character
The lobby led to some high top tables for getting a drink and relaxing and had its own restaurant.
Location
We needed a place near the airport for a night and this was perfectly located in a quiet neighborhood.
Staff
Cleanliness & Comfort
Riad Joy
Fes

Wow, this riad is a palace and we felt a little like country bumpkins who wandered into the wrong kingdom. It's truly beautiful and the architecture, tile work, fountain, lighting and everything about the courtyard was spectacular. Just-WOW! They greeted us with mint tea and some nibbles and told us all about the riad. Our room was also elegant, comfortable and overlooking the courtyard. All the personel were so nice and really wanted to make our stay a wonderful experience. We saw the same staff often so we got to see familiar faces. Breakfast was delicious and on the rooftop so we had nice views afterwards.

Authenticity & Character
This is a remarkable find, just opened 5 months ago. A truly lovely experience.
Location
They met us both coming and going to help us with our luggage at the main street and it was a short walk through a few of the narrow lanes. Safe and easy to navigate, even at night.
Staff
So many friendly faces! When they saw I was trying to say some things in their language, they taught me a few easy words.
Cleanliness & Comfort
Very clean, super comfortable and had all the amenities.
Riad AWA Marrakech
marrakech

This riad was our first experience so we were a little new as to how a "guest house" worked. It was charming. The courtyard was filled with comfy couches with big pillows, tables and plants. My sister had a moment of anxiety at first seeing just one bed for the 2 of us and made a few comments. It was totally fine and she would have been ok with it but they heard her complaint and brought a 2nd bed downstairs for us! They went above and beyond to make her comfortable and we so appreciated that. The only thing that was off putting to me was the big step down into the toilet room and the big step down into the shower, something to think about with my arthritic knees but workable. The breakfast was wonderful and all the staff were so nice and always greeted us with smiles and hellos.

Authenticity & Character
What a nice first impression of the courtyard and sitting area! They even have a bird that comes in to get crumbs and keep watch over his domain.
Location
We had to walk just a few steps from the main, busy street so thought it may be noisy. It was quiet and calm, a little oasis.
Staff
They were so welcoming and went above and beyond to make our stay comfortable.
Cleanliness & Comfort
Very clean and safe.
Activity Reviews
Exploring the Imperial City and Medieval Medina of Fes
Exploring the Imperial City and Medieval Medina of Fes
Fes

We had our wonderful driver Said take us on parts of our tour with our guide, Sahara. She was so lovely, energetic, informative and guided us through the narrow alleys with ease. It was a Friday so almost everything was closed. It was a little disappointing not to see the hustle and bustle of all the shops and people BUT we got to walk without every step avoiding people and heard what life is like for the people who live there. There were only locals around, very few tourists. The ancient Fes we were exploring with intertwining alleyways is so huge that at one point I asked how far of a walk our Riad was and she said 35-45 minutes, knowing the exact route.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring the Medina and Historical Sites Of Marrakesh
Exploring the Medina and Historical Sites Of Marrakesh
Marrakesh

We walked a lot to see some of the main things to experience and had our guide Ahmed lead the way. He was very knowledgeable and gave us the history and information on his culture and the country. He was aware that long walks were difficult for us due to arthritis and had a tuk-tuk take us to places a little further away. He had us eat lunch at a small place that had the best food! We enjoyed this tour and would recommend it rather than just wandering around on your own.

Quality of Experience
Guides, Drivers and Staff
Transport
Córdoba Day Trip from Seville
Córdoba Day Trip from Seville
Seville

We had an engaging and charming driver, Joan, who was so fun to talk with about life in Spain, culture, music, etc. from Seville to Cordoba and back. Once we were in Cordoba, our wonderful guide for the Mosque-Cathedral was Angel. It was really helpful to have him as a guide to this amazing place as there were so many additions and such an interesting history of how these 2 religions meshed together in one place. This is a do not miss place to see and on my travels through southern Spain, I never saw anything like this. We didn't see anything else major on this trip, just some of the pretty, pedestrian streets, lunch and the Roman gate and bridge. Some places were closed that day that we would normally have enjoyed seeing.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Alhambra & Generalife Visit
Guided Alhambra & Generalife Visit
Granada

This is a long but wonderful experience and having a guide to tell us the history was very helpful. For someone with arthritis that was flaring up already, the hills and stairs were a challange. There were so many beautiful rooms, views and architectual details that it was photo heaven and well worth the effort.

Quality of Experience
Guides, Drivers and Staff
Royal Palace Visit
Royal Palace Visit
Madrid

What an opulent and lovely palace! Don't skip this. It was so hard to figure out what to look at first as the paintings on the ceilings, chandeliers, tile work and furniture are all spectacular! We had a young but very experienced guide for just my sister and myself and she was filled with great stories about the people who lived there and the history. I loved that we are now allowed to take photos inside.

Quality of Experience
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Apr 30, 2026
Dear Sarah, Thank you so much for taking the time to share such a detailed and thoughtful review of your journey through Spain and Morocco! It was truly a pleasure working with you to plan this trip and finding those perfect "old town" boutique hotels to ensure you were getting the true experience. I am thrilled to hear that the logistics between MOBT Global and our local teams created a seamless experience for you. I will be sure to share your kind words with Anna, who loved keeping in touch... Read more

Dear Sarah, Thank you so much for taking the time to share such a detailed and thoughtful review of your journey through Spain and Morocco! It was truly a pleasure working with you to plan this trip and finding those perfect "old town" boutique hotels to ensure you were getting the true experience. I am thrilled to hear that the logistics between MOBT Global and our local teams created a seamless experience for you. I will be sure to share your kind words with Anna, who loved keeping in touch with you throughout the trip. It’s also wonderful to know that our guides, Angel, Ahmed, and Sahara, made such an impact. I am especially glad you enjoyed that quiet Friday in the Fes Medina because there is something truly special about seeing the real city when the pace slows down. And I will certainly pass your greetings along to Said! He is indeed an incredible conversationalist, and he will be so happy to hear that he is now considered a friend. Thank you again for trusting us with your travels. We would love to welcome you back for another adventure whenever you are ready! Please stay in touch!

A Wonderful Trip to Croatia
Croatia | Apr 15 - Apr 25, 2026

vickie
vickie b.
Seattle, WA | Reviewed on Apr 27, 2026
Every driver and guide we had was super. The food tour with Iva was very interesting. I only wish we'd been warned to eat a light breakfast. Zoran was a very punctual, informative and pleasant driver. We enjoyed the War museum with him and Plitvice Lakes exceeded all expectations. Our walking guide, Joseph, in Split was wonderful - so patient, pleasant and informative. The walk itself was perfect for our abilities and the Peka lunch delicious. The cooking class was probably my favorite... Read more

Every driver and guide we had was super. The food tour with Iva was very interesting. I only wish we'd been warned to eat a light breakfast. Zoran was a very punctual, informative and pleasant driver. We enjoyed the War museum with him and Plitvice Lakes exceeded all expectations. Our walking guide, Joseph, in Split was wonderful - so patient, pleasant and informative. The walk itself was perfect for our abilities and the Peka lunch delicious.

The cooking class was probably my favorite activity. Tomi is a great teacher and made me a much braver cook. I know the boat excursion in Dubrovnik with Simon would have been a favorite if the weather had been more pleasant. Ah well, Simon's cheery personality made up for it.

All 4 hotels were very comfortable and the breakfasts were amazing.

We planned to visit Croatia some time ago with no idea what to schedule. You planned our itinerary perfectly.

Activity Reviews
Private Boating Excursion to the Elaphiti Islands
Private Boating Excursion to the Elaphiti Islands
Dubrovnik

This was really fun in spite of the fact that the weather wasnt very cooperative. We visited 3 of the outlying islands with their interesting little towns. Our boat captain and guide was so cheerful and informative that it almost made the clouds disappear.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Dubrovnik's Old Town
Tour Dubrovnik's Old Town
Croatia

Our guide knew her history and as we toured through the city, she brought it more to life. Although we had walked thru the Old City the previous day, we learned so much and gained more appreciation for it.

Quality of Experience
Guides, Drivers and Staff
Hike to Lost Villages of Hvar,  Croatian Peka Lunch
Hike to Lost Villages of Hvar, Croatian Peka Lunch
Croatia

Joseph is a very kind patient person. We were afraid we were going to have to walk up the hills behind the harbor, but he drove us waay up to a beautiful view spot. Most of the hike was downhill and beautiful. I felt we had earned the amazing food that had been cooking and waiting for us. Another brief hike to our ride back down to our hotel. Weather was perfect and the hike was tuned to our abilities

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Croatian Cooking Class
Croatian Cooking Class
Split

The instructor is fun, informative and patient. We had a tour through the markets to get the food we would be preparing. the school where we prepared our food was wonderful to work in. I learned to skin a fish, chop swiss chard and knead bread with confidence. This was a very fun and educational activity

Quality of Experience
Food
Guides, Drivers and Staff
Zagreb - walking food tour!
Zagreb - walking food tour!
Zagreb

Iva was very informative guide through the old city. Delicious traditional food. Definitely go on an empty stomach 'cuz you'll get a lot to eat.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Ivan Cosic

First Timer Argentinian Explorers: Micaela's choice of four spectacular Argentinian 'must see' locations for us
Argentina | Apr 3 - Apr 17, 2026

Marlynn
Marlynn M.
Florence-Graham, CA | Reviewed on Apr 27, 2026
The choice of four of the most spectacular Argentinian locations (the Lake Country - Bariloche, the wine country – Mendoza, the rain forest – Iguazu, and Buenos Aires) was excellent for first-time explorers like us in the country. The Kimkim team was highly interactive, asking about and responding to our interests, suggesting locations, and working with us at every step. The team was especially responsive in working with us to revise and adapt the original plan when a significant ‘hitch’... Read more

The choice of four of the most spectacular Argentinian locations (the Lake Country - Bariloche, the wine country – Mendoza, the rain forest – Iguazu, and Buenos Aires) was excellent for first-time explorers like us in the country. The Kimkim team was highly interactive, asking about and responding to our interests, suggesting locations, and working with us at every step. The team was especially responsive in working with us to revise and adapt the original plan when a significant ‘hitch’ occurred on our part.
We can’t say enough positive things about the planning and care by staff (Micaela & Julieta): every ride was there when promised, the guides (Sabrina and Rodriguez) were beyond excellent with their in-depth knowledge and interpretation, the choice of hotels (espeically the boutique hotel in Palermo/Soho and the Yurt at Pristine Camp) , and regular contact with us to make sure all was well.
Though all parts of the trip were superb, the cooking class Lamadrid Winery in Mendoza and the Iguazu Falls in Iguazu were fun and engaging.
This was our second Kimkim trip planning experience, and it’s not likely to be the last!! Thank you, Kimkim!!

Activity Review
Half Day Dinner & Tango Show with Lesson included
Half Day Dinner & Tango Show with Lesson included
Buenos Aires

Superb! It started off with us two - 86 and 83 years young - working our way through a Tango lesson. Even have a video to share (if we choose!). Then a stage-side dinner show. Dinner was good, the Tango show (90 minutes) was fun and superb. It happened that the couple sharing our table had their daughter as a part of one of the Tango teams. That added some 'connection' for us, and after the show, we had our pictures taken with the daughter and her Tango partner.

Quality of Experience
Guides, Drivers and Staff
Transport
Always there when promised; courteous and sometimes conversant drivers
Local specialist: Micaela Rodriguez
Micaela
Micaela Rodriguez
Local specialist in Argentina | Replied on May 05, 2026
Hello Marlynn!!
Thank you so much for taking the time to share such a thoughtful and generous review 💙 It is truly a pleasure to read about your experience.
We are very glad to hear that the combination of destinations worked so well for your first time in Argentina. Each region offers something completely different, so it is wonderful to know you were able to enjoy that diversity without feeling overwhelmed.
It means a lot to us that you felt supported throughout the planning process and...
Read more

Hello Marlynn!!
Thank you so much for taking the time to share such a thoughtful and generous review 💙 It is truly a pleasure to read about your experience.
We are very glad to hear that the combination of destinations worked so well for your first time in Argentina. Each region offers something completely different, so it is wonderful to know you were able to enjoy that diversity without feeling overwhelmed.
It means a lot to us that you felt supported throughout the planning process and during the trip, especially when adjustments were needed along the way. Being able to adapt and stay close to our travelers is a key part of how we work, so your words really resonate with our team.
We are also happy to know that the hotels and experiences helped shape such a memorable journey. Places like the Pristine Camp and moments like the cooking experience in Mendoza or visiting Iguazú Falls tend to stay with you, so it is great to hear they stood out for you ✨
Thank you again for your trust and for sharing your experience so openly. If Argentina, Chile or South America are on your horizon again, we will be there to help you plan your next experience.
Best wishes,
Micaela and Say Hueque Team

Amazing South Korea 2026
South Korea | Apr 6 - Apr 16, 2026

Mark
Mark C.
Chicago, IL | Reviewed on Apr 27, 2026
Our trip to South Korea with Kimkim was truly the trip of a lifetime—honestly, it exceeded even our highest expectations. We were already passionate about South Korea, its culture, history, food, and of course BTS, so we came with a long “must-see” list. We shared those dreams with Kimkim, and somehow they turned every one of them into reality—and then added so much more. From the very beginning in Seoul, Kimkim hit the nail on the head. As BTS fans, visiting places significant to their... Read more

Our trip to South Korea with Kimkim was truly the trip of a lifetime—honestly, it exceeded even our highest expectations. We were already passionate about South Korea, its culture, history, food, and of course BTS, so we came with a long “must-see” list. We shared those dreams with Kimkim, and somehow they turned every one of them into reality—and then added so much more.

From the very beginning in Seoul, Kimkim hit the nail on the head. As BTS fans, visiting places significant to their journey to stardom was incredibly meaningful, and Kimkim thoughtfully wove those experiences into our itinerary. But beyond that, they immersed us in Korean culture in the most unforgettable ways. Wearing traditional hanboks while exploring Gyeongbokgung Palace felt like stepping into history. Walking through Bukchon Hanok Village was magical, and visiting N Seoul Tower gave us breathtaking views of Seoul we will never forget.

And then there was Wookie—our guide in Seoul, Andong, and Busan—who was simply exceptional. Wookie was not just a guide; he felt like a friend we were lucky enough to travel with. He listened when we told him one of our biggest wishes was simple: “Take us where you like to eat.” And wow, did he deliver. Our food experiences were beyond anything we imagined—from Korean fried chicken, Andong’s famous jjimdak, and incredible seaweed soup in Busan, to even stopping at a roadside rest area where we had one of the most memorable lunches and tasted warm hodugwaja donuts (still dreaming about those!). Through food alone, Wookie gave us a deeper connection to Korea.

Our journey to Andong was full of surprises and authentic moments. Wandering through the traditional market, interacting with the kind and welcoming shopkeepers, and experiencing the cultural village with its mask performance during cherry blossom season felt like walking through another era. It was one of those places that leaves a permanent mark on your heart.

Then came Busan, and once again Wookie made us feel less like tourists and more like locals. Riding the Busan Sky Capsule was unforgettable and something we highly recommend. From exploring the BIFF district and fish markets to wandering through one of the world’s largest department stores, every day felt alive with discovery.

Just when we thought the trip couldn’t get any better, we arrived in Jeju Island and met Clover—another extraordinary guide who gave us an entirely different, but equally incredible, side of Korea. Clover was warm, knowledgeable, adventurous, and so much fun to spend time with. She made Jeju feel magical.

With Clover, we visited a BTS-themed café, explored the fascinating Jeju Haenyeo Museum, and climbed Seongsan Ilchulbong where we were lucky enough to witness the legendary women divers in action—absolutely breathtaking. She introduced us to foods we never would have discovered on our own, including eun-galchi (silver hairtail fish), which I still crave, and the black pork BBQ experience… honestly, we nearly cried over how delicious it was.

Another unforgettable day was visiting Jeongbang Falls with Clover. For adventurous travelers, this is a must. Sitting by the water eating fresh-caught abalone and conch was one of those spontaneous travel moments you remember forever. We also marveled at the dramatic beauty of Daepo Jusangjeolli Cliff and its stunning hexagonal rock formations.

And I would be remiss not to mention the hotels Kimkim selected, which elevated the trip even further. The Westin Josun Seoul, Signiel Busan, and Grand Hyatt Jeju all had the most welcoming, gracious staff. Everywhere we stayed, we felt less like guests at a hotel and more like we were being welcomed into someone’s home.

What made this trip so special wasn’t just the destinations—it was how personal and thoughtfully curated every moment felt. Kimkim didn’t just plan a vacation; they created an experience full of heart, culture, adventure, and memories we will treasure forever.

And Wookie and Clover… they made this journey extraordinary. Their warmth, humor, knowledge, and genuine care transformed this from a tour into something deeply personal and unforgettable.

We can say without hesitation: Kimkim gave us the trip of a lifetime. South Korea stole our hearts all over again, and thanks to Kimkim, we are already dreaming of coming back. If there is ever a reason to return for another adventure (and we hope there is!), we would book with Kimkim again in a heartbeat.

Thank you for memories we will carry forever.

Hotel Reviews
Grand Hyatt Hotel Jeju

Our stay at Grand Hyatt Jeju was nothing short of spectacular. From the moment we arrived, we were immersed in comfort, luxury, and hospitality that far exceeded expectations. This hotel is truly a destination in itself. The rooms are absolutely stunning—among the largest and most comfortable we have ever stayed in. Spacious, elegant, beautifully designed, and incredibly relaxing, the room felt more like a luxury retreat than a hotel stay. After full days of exploring Jeju, it was a joy to return to such a serene and comfortable space. Every detail felt elevated. The dining at this hotel deserves the highest praise. Every restaurant we experienced was outstanding, with food that was memorable from start to finish. And the breakfast buffet—simply incredible. The variety was remarkable and everything was beautifully prepared. From bulgogi and dumplings to fresh salads, fruit, pastries, and countless other choices, each morning felt indulgent. We were completely spoiled and looked forward to breakfast every day. Another wonderful surprise was the shopping all on site, which made the experience feel even more complete. Having dining, luxury accommodations, and excellent shopping all in one place made the hotel feel like its own vibrant world. What truly elevated our stay, though, was the staff. Everyone was warm, welcoming, and genuinely kind, creating an atmosphere that felt both luxurious and personal. A special thank you to Jun, whose friendliness and wonderful conversations made our stay even more meaningful. It is rare to meet someone in a hotel who leaves such a lasting impression, and we will certainly miss our chats with him. Grand Hyatt Jeju offers everything you could want—beautiful oversized rooms, exceptional dining, incredible amenities, shopping, and heartfelt hospitality. It combines grandeur with warmth in a way that is hard to find. This was far more than a hotel stay—it was an unforgettable experience. We would return without hesitation and already miss it. If you are visiting Jeju and want true luxury paired with genuine hospitality, this is an absolute must-stay. Five stars are simply not enough.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
SIGNIEL BUSAN
Busan

Our stay at Signiel Busan was absolutely exceptional and easily one of the highlights of our trip. From the moment we arrived, everything about this hotel felt elevated, thoughtful, and unforgettable. First, the location could not have been any better. Just a short walk to Haeundae Beach, it was the perfect base for enjoying Busan. And the views—absolutely breathtaking. Our room had a balcony (yes, a balcony!) overlooking the ocean, and waking up to that view each morning felt surreal. Sitting outside with the sea breeze and hearing the waves was pure magic. The room itself was stunning—beautifully designed, spotless, and incredibly comfortable. Every detail felt luxurious yet welcoming. The bed was heavenly, the space was serene, and honestly… we did not want to leave. What truly made the stay special, though, was the staff. The service was impeccable but also so warm and personal. Having tea brought to our room was such a thoughtful touch and made us feel genuinely cared for. It is rare to find a luxury hotel that feels this polished while also feeling so personal. And the breakfast buffet—simply outstanding. Every morning felt like a feast. The spread was beautifully laid out and absolutely delicious. Freshly made eggs, dumplings, soup, fresh fruit, pastries… we were completely spoiled. It was one of the best hotel breakfasts we have ever had. Everything about Signiel Busan speaks to excellence: the unbeatable location, breathtaking ocean views, luxurious rooms, extraordinary staff, and incredible dining. This is not just a hotel stay—it is an experience. If you are visiting Busan and want a stay that is elegant, memorable, and deeply relaxing, this is an absolute must. We would return in a heartbeat. Five stars do not do it justice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rakkojae Hahoe Hanok Hotel
Andong

Our stay at Rakkojae Hahoe Hanok was one of the most unique and memorable parts of our trip to South Korea. If you want to immerse yourself in Korean history and experience something truly special, this is a place you should not miss. The beauty of the surrounding area is breathtaking. Set near the historic Hahoe Folk Village, the scenery feels timeless—peaceful, cultural, and almost like stepping into another era. Waking up surrounded by nature and traditional architecture was an experience in itself. Sleeping in a traditional hanok was something we had looked forward to, and it exceeded expectations. The heated floors (ondol) made the room incredibly cozy and added to the authenticity of the experience. There was something so peaceful about staying in a traditional Korean home while still enjoying modern comfort. Our room was wonderfully spacious—three of us stayed in one room and never felt crowded. There was plenty of room to move around, the bathroom was large and beautifully appointed, and the amenities were fantastic. Every detail felt thoughtful and elevated, balancing tradition with comfort in a way that made the stay feel both authentic and luxurious. What makes this property so special is that it is not just a hotel stay, it feels like a cultural experience. The only small note for us was the dining experience. While beautifully presented and refined, it leaned a bit too bougie for our taste. We had hoped for a more traditional, rustic Korean meal that matched the authenticity of the hanok setting. It was still well done, just not quite what we expected. That said, this did not take away from how remarkable this property is. Rakkojae Hahoe Hanok is truly one of a kind—a rare chance to experience Korean heritage in such a beautiful and comfortable setting. For travelers looking for something meaningful, memorable, and unlike a standard hotel stay, this place is unforgettable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Westin Josun Seoul

Our stay at The Westin Josun Seoul was nothing short of extraordinary. From the moment we arrived, we knew this was going to be a special place, but by the time we left, it felt like leaving friends behind. Our hearts already miss the wonderful people there. First, the location simply cannot be beat. The hotel is just steps from Myeong-dong, which made it the perfect home base for exploring Seoul. Incredible food, endless shopping, vibrant nightlife—it was all right outside the door. Whether heading out for street food, late-night wandering, or sightseeing, we could not have asked for a better location. The hotel itself is elegant, immaculate, and incredibly comfortable. Our room was beautiful, peaceful, and luxurious, with every detail thoughtfully curated. After long days exploring, it felt like returning to a sanctuary. But what truly sets this hotel apart is the people. The staff made this stay unforgettable. William, the back doorman, was such a warm and welcoming presence and made us feel cared for from day one. The concierge staff were equally amazing—knowledgeable, kind, and genuinely invested in making our experience special. We truly felt like friends, not visitors, and that level of hospitality is rare and deeply meaningful. The breakfast buffet deserves its own standing ovation. It was absolutely out of this world—one of the best hotel breakfasts we have ever experienced. The quality, variety, and service were exceptional. Highlights for us were the dumplings, salmon, and kimchi, all absolutely delicious. Every morning felt like a culinary event. What makes this hotel so remarkable is that it combines luxury with heart. It offers world-class accommodations, an unbeatable location, and service that makes you feel at home in another country. This is not just a great hotel—it is a must-stay when visiting Seoul. We would return in a heartbeat, and honestly cannot imagine staying anywhere else. The Westin Josun Seoul helped make our trip unforgettable. Five stars are not enough.

Authenticity & Character
See review
Location
See review
Staff
See review
Cleanliness & Comfort
See review
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Apr 30, 2026

Hi Mark,

Thank you so much for sharing this. It truly means a lot 😀! I'm so happy to hear how much you enjoyed the trip and that it felt personal and memorable.

It's wonderful that both Wookie and Clover made such a great impression. I'll be sure to pass along your kind words to them!

Seems like South Korea didn't want you to leave either😎! I'd love to help whenever you're ready for the next adventure.

Warmly,
Jessica

First off, I want to appreciate our agent, Co...
Spain | Apr 15 - Apr 24, 2026

Matt
Matt L.
Los Angeles, CA, USA | Reviewed on Apr 27, 2026
First off, I want to appreciate our agent, Coraima. She planned a terrific trip! Sh was very knowledgeable and really took great care of us through out the journey. Our Spain trip included three locations, Barcelona, Valencia and Madrid. Through it all, Kimkim was there for us and really made the journey easy. The Kimkim AP is a bit of a work in progress, but the key to what make this group work is how responsive the whole team was when we needed them. 24/7 they all seemed to be there... Read more

First off, I want to appreciate our agent, Coraima. She planned a terrific trip! Sh was very knowledgeable and really took great care of us through out the journey. Our Spain trip included three locations, Barcelona, Valencia and Madrid. Through it all, Kimkim was there for us and really made the journey easy. The Kimkim AP is a bit of a work in progress, but the key to what make this group work is how responsive the whole team was when we needed them. 24/7 they all seemed to be there for us.

Hotels? Good solid choices with central locations, good breakfasts and very helpful concierge.

Travel was easy. Either drivers, uber, or trains were all accessible and simply laid out in our schedule.

Tours were all a little crowded, but we’re not really “crowd” people. The one thing I will say is that across the board we met the nicest people! The leaders of the tours were all very knowledgeable and engaging. “Just enough” is how I would describe them all.

Favorite experiences…probably “paella cooking lessons.” Shout out to our chef who was SO entertaining and dynamic! Personally, I could have lived without the flamingo dancing and tapas evening. Not that it wasn’t entertaining (and this is subjective)… but the tapas were just ok and the performance was just a little cheesy.

Extra note…both my wife and I caught colds. The hotel in Barcelona sent us a doctor who was amazing and the medical system in Spain was really remarkable. Easy access pharmacies and educated help.

Bottom line, we just had a sensational time!!

Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on May 07, 2026

Matt, your kind words mean so much to me! I really appreciate you taking the time to write about your experience with kimkim 😊 it was lovely meeting you and working with you thus far! And it truly makes me so happy to read that you had a sensational time — my goal is to ensure you feel taken care of during your trip, and I hope we met that. I'm so excited to see you at kimkim again in the future!
Coraima

Fabulous 50 in Greece
Greece | Apr 1 - Apr 15, 2026

Adria
Adria Y.
Florida, USA | Reviewed on Apr 27, 2026
Working with Penny from KimKim was a pleasure from start to finish. She was so easy to work with and I could tell she loves her job. She created a dream trip with everything we asked for to make my husband’s 50th birthday feel special. Every hotel and excursion was spot on, and the private transfers made everything seamless and worry free.
We decided to travel in the shoulder season over Easter and Greek Orthodox Easter and Penny made sure the places we visited were open and ready for...
Read more

Working with Penny from KimKim was a pleasure from start to finish. She was so easy to work with and I could tell she loves her job. She created a dream trip with everything we asked for to make my husband’s 50th birthday feel special. Every hotel and excursion was spot on, and the private transfers made everything seamless and worry free.
We decided to travel in the shoulder season over Easter and Greek Orthodox Easter and Penny made sure the places we visited were open and ready for visitors. We normally plan our own trips but since we wanted to visit various islands and we were traveling in the shoulder season, I wanted to make sure we didn’t encounter any issues. Plus, who wants to stress over a two week celebratory trip? I can tell you we never stressed on this trip!
We stayed in Athens, Chania and Heraklion in Crete, Imerovigli in Santorini, and Chora, the port in Naxos. Crete and Santorini were our favorite islands. All of the islands had their own beauty and the Greek people were always so friendly and welcoming. Greece is very clean and crime free, at least where we were! Our hotels were amazing, our favorites being the SanSal next to the old town in Chania and Cresanto Luxury Suites. Both were very close and walkable to restaurants and shopping. The guest relations/ concierge were wonderfully helpful and fun to talk to. The rooms were spacious. SanSal had the best sea view and Cresanto had the best shower with instant hot water the whole trip. There was a bit of construction happening at Cresanto while we were there but the room was soundproof and it didn’t bother us. They are expanding. we had our own plunge pool but the weather was still chilly so we didn’t take advantage. I will say it is not very private as the walkway is right in front of the pool so even though it is private from the suites on either side, anyone walking past can see right in.
Our favorite experiences on the trip were a Cretan cooking class in the White Mountains booked by Penny, and experiencing Santorini over Greek Orthodox Easter, specifically the Pyrgos Fire Celebration on Good Friday. I’m only calling out a couple things but we did have an excursion almost daily, most coordinated through Penny at KimKim and they were all great. The cooking class stood out because it took place in a sweet couple’s home who were so hospitable, we had a wonderful small group, a cozy fire (chilly, rainy day) and got to feed the neighbor’s sheep. Mr. George, the husband even shared his personal barrel of wine with us which was wonderful and he had put it in the barrel when he was 15. Great stories and family history. Fun and informative tour guide who interpreted for us as Mr. George didn’t speak English and his wife (very sweet and head chef) only spoke a small amount but was hilarious. We ate what we made and everyone had a wonderful time.
The Pyrgos village lights up on Good Friday with giant candles over every possible surface. It made the most beautiful and memorable sight, celebrating the resurrection of Jesus. It’s an entire procession through the hilltop village along with burning crosses. Wall to wall people as Greeks come from all over to celebrate. This was a once in a lifetime experience and something only done on Santorini. If you find yourself in Santorini over this timeframe I encourage you to attend this must see event.
Penny, thank you for putting so much thought into our trip and for always being available to answer questions. Oh also, we did very much enjoy the couples massage you arranged for us in Athens! Thank you for everything!
I highly recommend KimKim for planning your next trip! I’ve already recommended them to everyone I’ve talked to about our fabulous trip and I hope we take another trip where we are able to use them soon!

Hotel Reviews
Cresanto Luxury Suites
Santorini

Very close and walkable to restaurants and shopping in nearby Imerovigli. Angela was wonderfully helpful and fun to talk to. The suite was spacious and unique with the sky light. Cresanto had the best shower with instant hot water the whole trip. There was a bit of construction happening at Cresanto while we were there but the room was soundproof and it didn’t bother us. They are expanding. we had our own plunge pool but the weather was still chilly so we didn’t take advantage. I will say the personal pool is not very private as the walkway is right in front of it so even though it is private from the suites on either side, anyone walking past can see right in.

Authenticity & Character
Location
Staff
Angela
Cleanliness & Comfort
SanSal Boutique Hotel
Chania

My husband and I loved this hotel. It was walkable to everything and had great sea views. We also loved the spacious room. Very clean and the concierge/ guest relations team were wonderful.

Authenticity & Character
Location
Close to old town
Staff
Everyone we encountered at the front desk was terrific as was the restaurant/ bar staff.
Cleanliness & Comfort
Activity Reviews
Private Villages of Naxos Tour
Private Villages of Naxos Tour
Naxos

Our favorite stop was the pottery shop! Marble village was also cool. Oh and the olive oil press where we were able to do a tasting of olives and olive oil.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Santorini Cultural Highlights Guided Tour with Wine Tasting
Private Santorini Cultural Highlights Guided Tour with Wine Tasting
Santorini

This was a private tour and we loved our tour guide. She was very knowledgeable and easy going. It was a lovely day to wander around Santorini.

Quality of Experience
Guides, Drivers and Staff
Transport
The 7 Villages Of Apokoronas Small-group Tour
The 7 Villages Of Apokoronas Small-group Tour
Greece

We enjoyed wandering up the mountainside and visiting different village. From tea, to cheese, to lunch, it was a relaxing day. We also loved wandering around the orange orchard and grabbed a great view of the white capped mountains from an unexpected spot.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Real Cretan Cooking Small-Group Experience
The Real Cretan Cooking Small-Group Experience
Chania

Our favorite of the trip! Don’t miss out. The cooking class stood out because it took place in a sweet couple’s home who were so hospitable, we had a wonderful small group, a cozy fire (chilly, rainy day) and got to feed the neighbor’s sheep. Mr. George, the husband even shared his personal barrel of wine with us which was wonderful and he had put it in the barrel when he was 15. Great stories and family history. Fun and informative tour guide who interpreted for us as Mr. George didn’t speak English and his wife (very sweet and head chef) only spoke a small amount but was hilarious. We ate what we made and everyone had a wonderful time.

Quality of Experience
Wonderful and informative tour guide, and the sweetest family.
Food
Guides, Drivers and Staff
Transport
The Acropolis & Acropolis Museum Private Guided Tour
The Acropolis & Acropolis Museum Private Guided Tour
Athens

The guide was extremely knowledgeable! Poor weather but it made for fewer crowds which was a bonus especially while exploring the grounds.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Penny Vasileiadi

It was more than a trip it was an experience....
Spain | Apr 18 - Apr 25, 2026

I
Iliana P.
France | Reviewed on Apr 27, 2026
It was more than a trip it was an experience. The sights,sounds and food were amazing. Spain was a bucket list destination and was a blessing. There are not enough words to express how grateful I am for the experience and for Giorgia and KimKim who did an amazing job for our group Read more

It was more than a trip it was an experience. The sights,sounds and food were amazing. Spain was a bucket list destination and was a blessing. There are not enough words to express how grateful I am for the experience and for Giorgia and KimKim who did an amazing job for our group

Hotel Review
Hotel & Spa Plaza Mercado
Valencia

The rooms are comfortable and the staff was courteous and very accommodating. Excellent

Authenticity & Character
Location
The shops were within walking distance of hotel
Staff
So accommodating and polite
Cleanliness & Comfort
Very accommodating and polite
Activity Reviews
An Evening of Flamenco
An Evening of Flamenco
Madrid

The culture of Madrid flamenco was amazing

Quality of Experience
The culture of the dance and seeing it live was amazing
Transport
Went by cab during rush hour so give yourself time
Cook Paella like a Valenciano
Cook Paella like a Valenciano
Valencia

This was amazing. From shopping in the market to cooking. Truly an amazing experience. Highly recommend i

Quality of Experience
The staff at this class is so warm and friendly that we were sad to say goodbye
Food
The paella that we made was awesome as were the appetizers they were so kind to provide
Guides, Drivers and Staff
Professional, polite and engaging
Transport
Not applicable as we went by cab
Mediterranean Sailing Experience & Live Spanish Guitar Music
Mediterranean Sailing Experience & Live Spanish Guitar Music
Barcelona

It was beautiful. I’ve been on similar excursions in other areas I traveled but this was the best. Intimate and beautiful

Quality of Experience
Guides, Drivers and Staff
The captain of the boat was engaging and friendly
Transport
We took cans there so not applicable
Barcelona in Bites:   Tapas as Local
Barcelona in Bites: Tapas as Local
Barcelona

This was so amazing. Learning the history of specific tapas and culture was great. The tapas were amazing

Quality of Experience
Food
Guides, Drivers and Staff
The guide was awesome
Transport
We walked to meet the guide
Local specialist: Giorgia Torre

Wonderful itenerary to get a taste of all the major cities in Italy!
Italy | Apr 8 - Apr 25, 2026

John
John B.
Atlanta, GA | Reviewed on Apr 27, 2026
Wonderful itenerary to get a taste of all the cities we visited in our very first trip to Italy. Hotels were excellent with only one small issue in Rome, but Anita got that taken care of. Our tour guides were all extraordinary and we liked them all. For 70+ year olds perhaps no more 7 hour tours with a lot of walking. Three to four hours seemed to be the best. I think our favorite cities were Florence, Sorrento, and Palermo. Our wine tastings and pairings were superb! And our cooking class in... Read more

Wonderful itenerary to get a taste of all the cities we visited in our very first trip to Italy. Hotels were excellent with only one small issue in Rome, but Anita got that taken care of. Our tour guides were all extraordinary and we liked them all. For 70+ year olds perhaps no more 7 hour tours with a lot of walking. Three to four hours seemed to be the best. I think our favorite cities were Florence, Sorrento, and Palermo. Our wine tastings and pairings were superb! And our cooking class in Palermo with Chef Marco was a special delight.
All in all an incredible once in a lifetime experience. Grazie mille, Alan y John

Hotel Review
Hotel Tirrenia

Like new hotel in the best location in Sorrento. Spacious, comfortable, and the best shower anywhere. Very helpful and informed staff. Don't miss this superb accommodation.

Authenticity & Character
Modern, clean lines , and top rate fixtures.
Location
Close to very good restaurants and shopping.
Staff
Cleanliness & Comfort
Best bathroom and shower in Italy!!
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on May 04, 2026
Dear Alan and John,
Thank you so much for your kind words. I’m happy to hear that you enjoyed the itinerary and that our guides left such a great impression. I really appreciate your feedback regarding the tour durations as well and for your note about the hotel in Sorrento, it’s great to know it stood out so positively!
It was a pleasure helping you plan this trip, and if you ever decide to return to Italy (there’s always more to discover!), or if you start thinking of a trip to Spain,... Read more

Dear Alan and John,
Thank you so much for your kind words. I’m happy to hear that you enjoyed the itinerary and that our guides left such a great impression. I really appreciate your feedback regarding the tour durations as well and for your note about the hotel in Sorrento, it’s great to know it stood out so positively!

It was a pleasure helping you plan this trip, and if you ever decide to return to Italy (there’s always more to discover!), or if you start thinking of a trip to Spain, Portugal, or Morocco, I would be happy to help you as well! Thank you for trusting me with your trip. I wish you all the best, Anita

Thanks to Trang we had a wonderful trip throu...
Vietnam | Feb 18 - Mar 14, 2026

T
Timothy L.
Ashburn, VA | Reviewed on Apr 27, 2026
Thanks to Trang we had a wonderful trip throughout Vietnam. She was immediately responsive and open to our thoughts during both the planning stage and our actual travels throughout the country. She was checking in with us almost daily to see how we liked our hotel, day’s activities and/or local guide. When we needed her assistance at one hotel, she took care of it immediately. She also made sure all hotels and local guides were aware of my dietary restriction. Overall her planning ... Read more

Thanks to Trang we had a wonderful trip throughout Vietnam. She was immediately responsive and open to our thoughts during both the planning stage and our actual travels throughout the country. She was checking in with us almost daily to see how we liked our hotel, day’s activities and/or local guide. When we needed her assistance at one hotel, she took care of it immediately. She also made sure all hotels and local guides were aware of my dietary restriction. Overall her planning allowed us to experience a wide range of sights and experiences. We used a number of local guides and drivers throughout the trip. The guides English skills were generally very good and enhanced our experience.

Hotel Reviews
Pistachio Hotel Sapa

Very nice hotel with stunning views. Room was very nice with balcony overlooking mountains. Breakfast was very good. Staff was also.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Sinfonía Majesty Hotel and Spa

Lovely small hotel. We stayed here before and after our trip to Sapa. Great location and front desk staff was wonderful. Rooms were very nice overall. Breakfast was wonderful. Nice small rooftop bar with good view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chay Lap Farmstay
Phong Nha

The area is beautiful but the hotel is rather run down at this point. When we were brought to our first room it was so tiny we had no where to open our suitcases other than in the bathroom. There was no storage and the room was run down. We asked to move but had to get our travel agent involved. After that we did move that night to a better room where we could at least move around in our room. We moved again the next night to what they consider their deluxe rooms because the prior room was reserved. While the room was a good size and charming in its on way, we had a large hole in the floor in the gap between the bathroom door and the room where you could look right outside! We stuffed a towel in the hole to keep bugs and critters out. We did enjoy the free bikes and kayaks.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
TTC Imperial Hotel
Hue

Very nice hotel. We had a lovely room. Breakfast buffet was good. The gym room needs significant improvement. Staff was good but not as friendly or helpful as other hotels we stayed at. We arrived early but we could not check in for hours. There was also a mix up on what room we were in at check in after we went to the wrong room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rivertown Hoi An Resort & Spa

We loved this hotel. We enjoyed the location, pool area, food and staff. Our room was fine too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything was very clean. Room was a nice size and comfortable. We enjoyed the balcony also.
Can Tho Ecolodge
Can Tho

We wish we could have stayed here more than one night. The room was beautiful, the pool area was lovely and the restaurant was very good. It is a nice place to rest for a day or two.

Authenticity & Character
Beautiful grounds and room
Location
Near sights
Staff
Cleanliness & Comfort
Amazing room. Wanted to stay another night to enjoy it and the grounds.
Silverland Yen Hotel
Ho Chi Minh City

The hotel was in a great location and the lobby and common areas were very nice. The staff was amazing. The morning breakfast was also wonderful. The pool area is tiny but a very pretty and a really nice spot to relax for a bit after a hot day. Our only negative was that the room was very basic, a bit tight, and the furniture was worn. Otherwise it was a very nice stay.

Authenticity & Character
Location
Close to main sights.
Staff
Front desk staff.
Cleanliness & Comfort
The hotel was very clean but the room was not comfortable per se. it was fine.
Activity Reviews
Half-day Cu Chi Tunnels afternoon tour
Half-day Cu Chi Tunnels afternoon tour
Ho Chi Minh City

Very interesting and educational experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Sapa  – Tram Ton Pass – Love Waterfall -  Sapa (Limousine Bus, Private Tour)
Hanoi - Sapa – Tram Ton Pass – Love Waterfall - Sapa (Limousine Bus, Private Tour)
Sapa

Pretty but very touristy

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Ninh Binh: Hoa Lu, Ancient Capital & Tam Coc Boat Trip - Hanoi
Hanoi - Ninh Binh: Hoa Lu, Ancient Capital & Tam Coc Boat Trip - Hanoi
Vietnam

This day trip did not make a lot of sense for us. We had just left the Phong Nga cave area and arrived in Hanoi the day before after a long drive. This was a 2 hour drive back towards the area we just left. We had already done other boat rides and seen amazing caves. The visit to the UNESCO site is significant from an historical point of view but it is just ruins.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sapa –  Explore local villages (Lao Chai - Ta Van - Cat Cat village)
Sapa – Explore local villages (Lao Chai - Ta Van - Cat Cat village)
Sapa

Our local guide understood that we did not want to spend our time here in a car or bus. So he arranged for us to do a beautiful hike through the villages after he gauged our fitness levels. We hiked 11 miles and managed to see quieter and more authentic areas than the very touristy town of Sapa. It was one of our favorite days.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
We walked from hotel and a driver met us at end.
Hanoi - Halong Bay, Overnight on Cruise
Hanoi - Halong Bay, Overnight on Cruise
Vietnam

We loved this experience and it was the perfect way to end our trip. The boat was beautiful. We loved the woodwork, common areas, food, and the staff. We were surprised when we were upgraded to the presidential suite which was gorgeous. Yes Halong bay is way too crowded but when the boat manages to move through quieter parts of the bay it is stunning.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Apr 27, 2026
Hi Tim 👋 It's so great to hear from you. Thank you very much for your kind and thoughtful review. It truly means a lot to me to know that you had a wonderful journey throughout Vietnam. I’m especially glad to hear that you felt well supported during both the planning stage and your travels, and that the arrangements—from hotels to local guides—met your expectations. Ensuring your dietary requirements were well taken care of was very important to me, so I’m happy it contributed positively to... Read more

Hi Tim 👋

It's so great to hear from you. Thank you very much for your kind and thoughtful review. It truly means a lot to me to know that you had a wonderful journey throughout Vietnam.

I’m especially glad to hear that you felt well supported during both the planning stage and your travels, and that the arrangements—from hotels to local guides—met your expectations. Ensuring your dietary requirements were well taken care of was very important to me, so I’m happy it contributed positively to your experience.

It was a real pleasure assisting you, and I’m delighted that you were able to enjoy such a wide range of sights and experiences across the country.

Thank you once again for your trust and for choosing us. I hope to have the opportunity to welcome you back to Vietnam in the future 😊😊

Warmest regards,
Trang

Excellent customer service.
Galapagos Islands | Apr 17 - Apr 26, 2026

Mubashir
Mubashir S.
Chicago, IL | Reviewed on Apr 27, 2026
All was planned very well. We had a wonderful time in the Galapagos. They even planned a nice 50th Birthday dinner at a fancy restaurant including the cake in Santa Cruz, Galapagos. They accommodated when I had to cancel at the last minute an excursion due to my wife getting sick, and they were able to reschedule for the following day without to much hassle for me. Hotels were very nice as well as the private driver. They had somebody with us from the time we landed in Quito to the time... Read more

All was planned very well. We had a wonderful time in the Galapagos. They even planned a nice 50th Birthday dinner at a fancy restaurant including the cake in Santa Cruz, Galapagos. They accommodated when I had to cancel at the last minute an excursion due to my wife getting sick, and they were able to reschedule for the following day without to much hassle for me. Hotels were very nice as well as the private driver. They had somebody with us from the time we landed in Quito to the time we left Baltra back to Quito. I appreciate this attention to customer service. I would definitely travel with them again.

Hotel Reviews
La Casita de la Playa
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acacia Galápagos Boutique Hotel
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ariel Chasi
Ariel
Ariel Chasi
Local specialist in Quito | Replied on May 05, 2026

Dear Sabir,

Thank you so much for your review. It was truly a pleasure helping Sara celebrate such a special 50th birthday in the Galapagos.

I am so glad we were able to quickly rearrange your plans when your wife wasn't feeling well. Our goal is always to make your trip as seamless and stress-free as possible, especially during those unexpected moments. It’s great to hear that you enjoyed the hotels, your private drivers, and the full support from our team from Quito to Baltra.

All the best,
Ariel

Great way to get a feel for Morocco
Morocco | Apr 3 - Apr 11, 2026

S
Srinidhi N.
Newark, NJ | Reviewed on Apr 27, 2026
Majid (our coordinator), Red (our guide), and Ishaam (our driver) all did a fantastic job. PRE-TRIP
Majid worked with us to set up a custom itinerary and was knowledgeable, prompt, and available for all questions and concerns before and during our trip. We opted for a trip with luxury stays in highly rated hotels and riads. One of the most helpful pieces of information he provided was regarding acceptable tips for guides, drivers, etc.. Our group referenced his recommendations throughout...
Read more

Majid (our coordinator), Red (our guide), and Ishaam (our driver) all did a fantastic job.

PRE-TRIP
Majid worked with us to set up a custom itinerary and was knowledgeable, prompt, and available for all questions and concerns before and during our trip. We opted for a trip with luxury stays in highly rated hotels and riads. One of the most helpful pieces of information he provided was regarding acceptable tips for guides, drivers, etc.. Our group referenced his recommendations throughout the trip.

FOOD
Breakfast was included in the price, and Majid made dinner reservations for us whenever we requested it. Red took us to all of our lunch spots. We paid for both lunch and dinner. A note for vegetarians and vegans: While there are veg options for Moroccan food (salads, bread, veg tagine and couscous), it can get pretty repetitive after a while. So just be prepared to break your Moroccan meals up with other cuisines if you have access to them!

TRAVEL
Over the course of 9 days, we went to Chefchaouen, Fes, Merzouga desert, the Atlas mountains, and Marrakesh. As a group of 12 with 4 kids, it was so helpful to have a guide as energetic and positive as Red accompanying us throughout our travels. We were on the road a lot, and were in very good hands with Ishaam, who expertly and safely navigated through different types of terrain.

Because of our packed itinerary and time on the road, we didn't have too much time to shop. I would have loved to have had a bit more time to get more souvenirs and gifts.

OVERALL
Everyone we met was so warm and welcoming, and it was extremely helpful to have Red with us to navigate the language and culture. The guides we met along the way in Chefchaouen, Fes, and Morocco were very knowledgeable as well.

The best parts: I loved being in Fes and learning more about the intellectual and cultural capital of Morocco. Having 2 days in the desert right in the middle of the trip was a great call as well. After hours on the road and in bustling cities and towns, the calm and quiet of the desert was exactly what we needed to feel rejuvenated.

Highly recommend using KimKim and working with this team. A big thank you to Red, Ishaam, and Majid, for such a wonderful trip!

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Apr 27, 2026
Hello Srinidhi,
Thank you so much for your wonderful and detailed review! We’re thrilled to hear that Red and Hicham helped make your trip so memorable. It’s great to know the custom itinerary and pre-trip support were helpful, and that you enjoyed the luxury accommodations and smooth logistics throughout your journey. I appreciate your feedback on vegetarian and vegan dining options. This is truly valuable for future travelers. I’m glad you felt well cared for on the road and that Red’s...
Read more

Hello Srinidhi,
Thank you so much for your wonderful and detailed review! We’re thrilled to hear that Red and Hicham helped make your trip so memorable. It’s great to know the custom itinerary and pre-trip support were helpful, and that you enjoyed the luxury accommodations and smooth logistics throughout your journey. I appreciate your feedback on vegetarian and vegan dining options. This is truly valuable for future travelers. I’m glad you felt well cared for on the road and that Red’s energy and guidance made a difference for your group, especially with kids in tow. It’s lovely to hear how much you enjoyed Fes and your time in the desert; two highlights we always hope our guests will treasure. I understand your wish for more shopping time; I’ll keep this in mind for future itineraries. Thank you for recommending us and for sharing your experience. We hope to welcome you back for another adventure in Morocco!
Best,
Majid

Great 9 day trip organized by Hakim.
Morocco | Apr 17 - Apr 26, 2026

G
Gary P.
San Jose, CA | Reviewed on Apr 27, 2026
Driver, Mohammed, excellent. Riad in Fes nice, but riad in Marrakech had black mold and room odor. Riad in Ait Benadu was excellent. All guides were good and their tours very informative. The hike in the High Atlas was one of the highlights of our trip, as was the Sahara Desert camel trek and tent campsite. We had an excellent time. Our only areas we felt could be improved were drive times (unavoidable) and the constant solicitation by souk owners and individuals, but we realize that is... Read more

Driver, Mohammed, excellent. Riad in Fes nice, but riad in Marrakech had black mold and room odor. Riad in Ait Benadu was excellent. All guides were good and their tours very informative. The hike in the High Atlas was one of the highlights of our trip, as was the Sahara Desert camel trek and tent campsite. We had an excellent time. Our only areas we felt could be improved were drive times (unavoidable) and the constant solicitation by souk owners and individuals, but we realize that is a way of life in Morocco.

Hotel Reviews
Riad Chergui
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Desert Camps
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad El Yacout
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full-Day Hike in Imlil Village, Return to Marrakech
Full-Day Hike in Imlil Village, Return to Marrakech
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Marrakech
Guided Tour in Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Meknes & the Roman Ruins of Volubilis
Day Trip to Meknes & the Roman Ruins of Volubilis
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Fes
Guided Tour in Fes
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE

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