Kimkim Trip Reviews

4.8
Based on 22,644 ratings
Read 22,644 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Demanding couple ends up very satisfied in Thailand
Thailand | Feb 3 - Feb 15, 2026

D
Diego U.
Ashburn, VA | Reviewed on Feb 18, 2026
We are not the easiest couple to work with, but Bimon always came through and adjusted to our needs. We had an amazing vacation that was seamless and fulfilling. High notes were Na Nirand hotel and the Sunset Cruise in Krabi. All the guides and drivers were very friendly. Our favorites were Bi and Lina in Bangkok. All the hotels had amazing services and customer service. I would only recommend a different hotel in Bangkok, because even when the hotel is very nice, the Sukosol is in a zone... Read more

We are not the easiest couple to work with, but Bimon always came through and adjusted to our needs. We had an amazing vacation that was seamless and fulfilling. High notes were Na Nirand hotel and the Sunset Cruise in Krabi. All the guides and drivers were very friendly. Our favorites were Bi and Lina in Bangkok. All the hotels had amazing services and customer service. I would only recommend a different hotel in Bangkok, because even when the hotel is very nice, the Sukosol is in a zone with horrible traffic and that added significant time to travel anywhere in the city.
Thank you Bimon and CK41 for your work!

Hotel Reviews
Na Nirand Romantic Boutique Resort

If you want high quality service in a beautiful hotel, this is it. Communication is amazing and they are willing to help with guest questions and requests.

Authenticity & Character
Location
Near the river, with and amazing view. Close to the Night Bazaar and not far from the city centre. The only complain was the night with the party on the other side of the river that kind of ruined the calmness of the place
Staff
Our guest coordinator was super special and made sure we were happy a 100% of the time
Cleanliness & Comfort
The Sukosol Hotel, Bangkok

The Sukosol Hotel, Bangkok was nice on the inside, but the surrounding area was not very interesting and heavily trafficked.

Activity Reviews
5 Islands Sunset Cruise with Kayaking and Swimming in Bio-luminescence!
5 Islands Sunset Cruise with Kayaking and Swimming in Bio-luminescence!
Thailand

The 5 Islands Sunset Cruise was a standout experience. The tour was top-notch with exceptional professionalism and friendly service. The guides spoke both English and Spanish, making communication easy. The entire experience was well-organized and enjoyable, making it a highlight of the trip.

Shopping at Bangkok's famous market, Chatuchak with private transfers
Shopping at Bangkok's famous market, Chatuchak with private transfers
Thailand

Shopping at Bangkok's Chatuchak Market was interesting for the cultural experience, given its massive size and variety. However, for someone who isn't a big shopper, it became repetitive over time. While enjoyable, it's something I would reconsider doing next time.

Bangkok's Temples Tour
Bangkok's Temples Tour
Thailand

Bangkok's Temples Tour was a fantastic experience, thanks largely to our guide who was incredibly knowledgeable and accommodating. She allowed us flexibility in exploring and was supportive without being pushy. Her excellent English skills made communication a breeze.

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Mar 05, 2026
Dear Diego, Thank you so much for your kind review. I’m replying on behalf of my colleague Bimon, and it truly means a lot to us to read your lovely feedback. I’m very happy to hear that you had such a memorable trip in Thailand and that Leena helped make your journey special. She will be very glad to hear your kind words as well. Traveling with a group from ages 4 to 74 is definitely a wonderful adventure, and we’re so glad everything went smoothly and that everyone could enjoy the... Read more

Dear Diego,

Thank you so much for your kind review. I’m replying on behalf of my colleague Bimon, and it truly means a lot to us to read your lovely feedback.

I’m very happy to hear that you had such a memorable trip in Thailand and that Leena helped make your journey special. She will be very glad to hear your kind words as well. Traveling with a group from ages 4 to 74 is definitely a wonderful adventure, and we’re so glad everything went smoothly and that everyone could enjoy the experience together.

Thank you again for trusting us with your trip. It was a real pleasure organizing this journey for you, and we hope Thailand left you with many beautiful memories. We would be delighted to welcome you again in the future.

Warmest wishes from Thailand
Bella

See it all in Costa Rica - Monkeys and Sloths, Coffee and Chocolate, Sun, Sand, and Waves - Fun Filled Days
Costa Rica | Feb 7 - Feb 13, 2026

Cathy
Cathy T.
La Plata, MD, USA | Reviewed on Feb 18, 2026
We enjoyed our trip to Costa Rica. Elena was always readily available if we needed something during the trip planning stage. Once in Costa Rica, Adrian was very responsive and adaptable when we needed to modify our itinerary on short notice. Totally accommodating. Both he and Elena responded to our text or chat messages within seconds or minutes at the most. Very impressive. Our tour guides were excellent, especially Olman, who we had for our Manuel Antonio National Park tour. He knew all... Read more

We enjoyed our trip to Costa Rica. Elena was always readily available if we needed something during the trip planning stage. Once in Costa Rica, Adrian was very responsive and adaptable when we needed to modify our itinerary on short notice. Totally accommodating. Both he and Elena responded to our text or chat messages within seconds or minutes at the most. Very impressive.

Our tour guides were excellent, especially Olman, who we had for our Manuel Antonio National Park tour. He knew all the ins and outs of spotting wild life. He is clearly an expert and had a very kind and patient demeanor and a passion for his work. Because he had a such a high-quality spotting scope we did not even need our binoculars. He was able to take expert quality pictures for us.

Hotel Reviews
The Royal Corin Thermal Water Spa & Resort - Adults Only
Fortuna

The thermal pools were awesome. Never crowded- no fighting for space or chairs. The hotel staff were sooooo wonderful. Eager to please and assist with anything; they all seemed genuinely appreciative of their guests being there. The breakfast buffet was like nothing you would find in the USA. Highest quality fruits and vegetables, cheeses, made to order omelettes, Costa Rican, coffee, as well as some American favorites, like bacon, eggs, and pancakes.

Authenticity & Character
The hot spring pools, hot tubs, saunas, and jungle feel of the place.
Location
A little too close to the busy road. While trying to listen to the sounds of nature the loud trucks passing by interfered a bit.
Staff
So attentive and eager to please.
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio

The location was the best part. Most unbelievable views of the Pacific Ocean, the mountains and the beach. Indescribable. The front desk staff, however, or not the best. They seemed annoyed by questions and small requests. There were a few exceptions. For example, the upstairs bartender was very friendly, and one or two of the waiters were.

Authenticity & Character
Location
Unbelievable views and monkeys right outside your hotel room. And the hotel cat gets an A+.
Staff
The attitude of the staff at the reception desk. Most of the waiters and bartenders were friendly, except for one in particular, but the staff at the front desk were not very good with friendliness. They would seem annoyed by questions or requests.
Cleanliness & Comfort
We were put in what was clearly one of the older outdated rooms. The view was spectacular, but the hotel was cheap on things like toiletries and the electric outlets need to be updated. Charger chords wouldn’t even stay in them. They really need to update the older rooms.
Activity Reviews
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

Unfortunately, the weather wasn't great while we were there so we couldn't see the volcano. The guide, however, was excellent. Mariano. Very experienced and knowledgeable great personality. Funny.

Guides, Drivers and Staff
Mariano was an excellent guide. He made the experience as best as it could be in spite of the weather.
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Arenal/La Fortuna

Our tour guide was GG (a nickname, not sure what his full name was) and he was excellent. Patient, knowledgeable, humorous. And the fresh brewed coffee was spectacular. This was such an informative and educational tour. I never expected to learn so much about coffee. I was wrong on so many things I thought I knew about coffee!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

Our tour guide, Olman, was excellent. He knew all the ins and outs of spotting wild life. He is clearly an expert in his field and had a passion for his work. Because he had a such a high-quality spotting scope we did not even need our binoculars. He was able to take expert quality pictures for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

Fun! The sunset was unbelievable. The dolphins, the swimming, the diving and going down the high, steep slides. Made me feel like a kid again.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Feb 23, 2026
Hola Cathy, Thank you very much for your thoughtful and detailed review. It truly means a lot to know that you felt supported both during the planning stage and while you were here in Costa Rica. Providing prompt communication and being adaptable to changes is very important to us, so your recognition of that effort is sincerely appreciated. I will be sure to share your kind words with Adrian — he will be very happy to hear that his responsiveness made a difference in your... Read more

Hola Cathy,

Thank you very much for your thoughtful and detailed review.

It truly means a lot to know that you felt supported both during the planning stage and while you were here in Costa Rica. Providing prompt communication and being adaptable to changes is very important to us, so your recognition of that effort is sincerely appreciated.

I will be sure to share your kind words with Adrian — he will be very happy to hear that his responsiveness made a difference in your experience.

And of course, Olman will be especially touched by your comments. He is indeed passionate about wildlife and loves sharing his knowledge of Manuel Antonio with our guests. We are fortunate to work with guides who care so deeply about what they do.

Thank you again for trusting us with your 20 Wedding Anniversary trip. It was truly a pleasure assisting you, and we hope to welcome you back to Costa Rica in the future.

Pura Vida,
Elena Mora
Serendipity Adventures 🦥

Nordic Nights and Northern Lights outstanding!
Norway | Feb 7 - Feb 14, 2026

G
Gail Marie Q.
Chicago, IL | Reviewed on Feb 18, 2026
Amazing Norway trip! Would definitely use KimKim again. They (Taylor, Nick, and Maria) helped us plan with excellent recommendations, executed the bookings to perfection, provided a detailed itinerary on an easy-to-use app, checked in with us frequently to ensure our satisfaction, and issued a refund promptly when a tour had to cancel because of the weather. Both the Thon Hotel Rosenkrantz in Bergen and the Scandic Ishavshotel in Tromso were clean, centrally located, and offered excellent... Read more

Amazing Norway trip! Would definitely use KimKim again. They (Taylor, Nick, and Maria) helped us plan with excellent recommendations, executed the bookings to perfection, provided a detailed itinerary on an easy-to-use app, checked in with us frequently to ensure our satisfaction, and issued a refund promptly when a tour had to cancel because of the weather. Both the Thon Hotel Rosenkrantz in Bergen and the Scandic Ishavshotel in Tromso were clean, centrally located, and offered excellent breakfast buffets. Our Bergen highlight was the "Norway in a Nutshell Day Trip" operated by Fjord Tours. A wonderful way to see the varied Norway scenery; the cruise thru the Naeroyfjord was jaw-dropping. Our time in Tromso was jam-packed with dogsledding, Northern Lights cruising, reindeer feeding, and Lyngen Alps snowmobiling. The weather cooperated one day; we saw a beautiful Northern Lights display. While we would do all of these activities again, two of the vendors (Tromso Villmarkssenter-Kvaleya Husky Sledding Excursion and Best Arctic-Snowmobile Excursion) really went above and beyond to meet the mobility issues within our group.

Local specialist: Taylor Hook
Taylor
Taylor Hook
Local specialist in kimkim HQ | Replied on May 28, 2026

Hi Gail! Thank you so much for your thoughtful review! I'm absolutely thrilled that you had such an incredible time exploring Norway. It means a lot to know that Nick, Maria, and I helped make the planning process smooth and enjoyable for your group.

I especially appreciate you highlighting the support from our local partners and their attentiveness to your group’s mobility needs. So happy the weather held out for you all as well, and you got to catch the aurora!

Thank you again for trusting us with your trip. We’d love to help you plan another adventure in the future!😊

Our best trip!
Thailand | Jan 20 - Feb 8, 2026

Steve
Steve B.
San Francisco, CA | Reviewed on Feb 18, 2026
Our best trip! Elena really put together an incredible itinerary. Great connections with real people, hotels were superb, guides were excellent, food was outstanding, logistics were perfect (highly recommend the fast track through customs and the airport and the guides were extremely helpful here too). The Monk Chat was life changing. Highly recommend. Read more

Our best trip! Elena really put together an incredible itinerary. Great connections with real people, hotels were superb, guides were excellent, food was outstanding, logistics were perfect (highly recommend the fast track through customs and the airport and the guides were extremely helpful here too). The Monk Chat was life changing. Highly recommend.

Hotel Reviews
The Sukhothai Bangkok

A bit high end corporate, but executed well. The pool was the best for jet lag -- swimming at dawn with the birds is a great way to start a trip! Layout of the hotel took a couple days to understand because of the multiple buildings, but great quality and service overall.

Authenticity & Character
The pool and the food.
Location
Staff
Cleanliness & Comfort
Satri House

Possibly my favorite hotel in the world. The colonial feel with the modern updates create a great sense of place. Service, the pool, the breakfast and dinner by the pond were all memorable.

Authenticity & Character
The gardens, the layout of the walkways, the common rooms, the pools.
Location
Just outside of the tourist area and night market make it easily walkable.
Staff
Cleanliness & Comfort
Bed was great.
Cross Chiang Mai Riverside
Chiang Mai

Food was fantastic -- the breakfast was always an event and even a light dinner was special. The modern design was not exactly Chiang Mai, but it was on the other side of the river and away from the traffic. The pool was nice and bedroom was large.

Authenticity & Character
Modern, but well thought out.
Location
Quiet, but not walkable into the city. Use Grab and you will be fine.
Staff
Alway pleasant coming and going and helped us out for one special request.
Cleanliness & Comfort
Apricot Hotel
Hanoi

We had a great suite overlooking the lake. A great sense of old time French interiors and a nice roof deck.

Authenticity & Character
Location
Right in the middle of the best part of Hanoi. Easily walkable to many of the most interesting parts of the city.
Staff
Cleanliness & Comfort
Devasom Khao Lak Beach Resort & Villas
Phang Nga

The food and the pool were excellent. Breakfast was especially good and the special dinner event was fun.

Authenticity & Character
The pool and the bear and grill seemed to be the center of the hotel and well worth hanging out.
Location
A bit of a drive from Phuket but also way far away from noise and the crazy.
Staff
Cleanliness & Comfort
Activity Reviews
Progressive Dinner -  The Luang Prabang Culinary Tapestry
Progressive Dinner - The Luang Prabang Culinary Tapestry
Luang Prabang

A great sampling of Laotian cuisine mixed with some modern mixed drinks and emerging restaurant trends.

Quality of Experience
Food
The mixed drinks and appetizers were the best.
Guides, Drivers and Staff
Transport
Visit to the Buddhist Archives
Visit to the Buddhist Archives
Luang Prabang

Interesting glimpse into Laos history and great for any student of culture and Buddhism.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Hanoi by Morning Vespa: An Insider’s Perspective
Discover Hanoi by Morning Vespa: An Insider’s Perspective
Hanoi

This was out third time taking the vespa ride though Hanoi. Exhilarating and unique look at the city.

Quality of Experience
Guides, Drivers and Staff
Transport
They even stopped to pick up my camera lens cap when it fell out of my pocket.
Afternoon Encounter with the Elephants at Mandalao
Afternoon Encounter with the Elephants at Mandalao
Luang Prabang

The experience of feeding the elephants and then walking through the jungle with them was totally worth it. The road to get there from LP was a disaster though -- slow and painful. Hopefully they can address this in the near future. Just be sure to get picked up on time to get there when the event starts.

Quality of Experience
Guides, Drivers and Staff
Transport
Driver and car were great but Lao infrastructure needs some attention.
Half-day Meditation at Wat Suan Dok (Private)
Half-day Meditation at Wat Suan Dok (Private)
Chiang Mai

The Monk Chat was life changing. We are advanced meditators and were able to get 1:1 time with the head monk for about an hour. The rest of the group went into an intro class in another room. The time and patience KayKay took with us was priceless.

Quality of Experience
Guides, Drivers and Staff
Transport
Similan Island Snorkeling Joining Tour by Speedboat
Similan Island Snorkeling Joining Tour by Speedboat
Khao Lak

This was the only disappointment of the trip. It was over touristed and the fish were not that interesting. There were so many people on the island that there was barely a bit of sand to sit on before we could go home. A long way to go in a jolting speedboat to end up with 10 other boats filled with people. They need to figure this out before they destroy such a beautiful spot. People and food were great, but they need to ramp back the number of boats allowed at one time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunrise Doi Suthep & alms giving
Sunrise Doi Suthep & alms giving
Chiang Mai

A bit early to get up, but it was ideal to skip the long lines of tourists. Quiet and beautiful, it was lovely to have a guide to explain everything.

Quality of Experience
Guides, Drivers and Staff
Transport
Where Tradition Meets Creativity
Where Tradition Meets Creativity
Chiang Mai

It was great to see all the crafts up close and try our hand at lacquerware. We bought a few small things to remind us of the trip

Quality of Experience
Guides, Drivers and Staff
Transport
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Chiang Mai

A bit far outside Chiang Mai at rush hour, but worth it once you get there. A lovely location to get educated about growing the ingredients, Thai food and culture. Cooking was fun and the food was delicious -- they have this one down.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Driver was great, traffic was not.
Footsteps Through Lanna Time
Footsteps Through Lanna Time
Chiang Mai

The guided trip through all the historical sites was definitely worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Culinary Evolution of Thai Food
Culinary Evolution of Thai Food
Bangkok

The food was fantastic and served in unique locations.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Thonburi with A  Heritage Conservationist
Thonburi with A Heritage Conservationist
Bangkok

The insight and journey through the hidden parts of Bangkok was fascinating.

Quality of Experience
Guides, Drivers and Staff
Transport
Doi Inthanon National Park - A Nature Walk and Culture
Doi Inthanon National Park - A Nature Walk and Culture
Chiang Mai

Waterfalls and lunch were epic

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Backstreet Alleys: A Nostalgic Tour of Hanoi with dinner
Backstreet Alleys: A Nostalgic Tour of Hanoi with dinner
Hanoi

Great insider look at the back alleys of Hanoi. It was a great cultural experience and a fascinating walk.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Elena Nguyen
Elena
Elena Nguyen
Local specialist in Vietnam | Replied on Feb 19, 2026
Hi Steve and Jane, Reading your review truly made my day 💗 Thank you both so, so much for taking the time to write something so thoughtful and detailed, and for sharing those beautifully captured photos. It was such a joy to design this journey for you, and knowing that the Monk Chat was life-changing and that every piece - from the guides to the food to the fast track service - came together seamlessly is exactly what I hope for with every trip. I also want to say that you are such a... Read more

Hi Steve and Jane,

Reading your review truly made my day 💗 Thank you both so, so much for taking the time to write something so thoughtful and detailed, and for sharing those beautifully captured photos.

It was such a joy to design this journey for you, and knowing that the Monk Chat was life-changing and that every piece - from the guides to the food to the fast track service - came together seamlessly is exactly what I hope for with every trip.

I also want to say that you are such a lovely couple. I have genuinely been inspired by your openness, curiosity, and the way you embraced each experience so fully. Planning for you was not just work - to me, it was such a pleasure and a privilege.

Thank you again for your trust. I wish you both all the very best, and I truly look forward to creating more beautiful adventures across Asia together in the future 🌎

With warmest appreciation,
Elena

Whole trip smooth, slick, personal and just what wanted.
Philippines | Jan 31 - Feb 3, 2026

lu
lu b.
United Kingdom | Reviewed on Feb 18, 2026
From the start of me arranging KimKim didn’t mind how many alterations/changes made, so in end got exactly what wanted. Not cheap but when have short time-well worth it. Our personal guide was exceptional -informative, perceptive and perfect. The 2 local guides used were very well selected for us-we loved them too. Whole trip smooth, slick, personal and just what wanted. Read more

From the start of me arranging KimKim didn’t mind how many alterations/changes made, so in end got exactly what wanted. Not cheap but when have short time-well worth it. Our personal guide was exceptional -informative, perceptive and perfect. The 2 local guides used were very well selected for us-we loved them too. Whole trip smooth, slick, personal and just what wanted.

Hotel Review
Masferré Country Inn
Sagada

Local hosts and good food!

Authenticity & Character
Location
Staff
Activity Reviews
Banaue + Sagada + Batad 4D/3N Tour Description
Banaue + Sagada + Batad 4D/3N Tour Description
Philippines
Quality of Experience
Guides, Drivers and Staff
Transport
Banaue + Batad Rice Terraces (Day 1: Manila-Banaue)
Banaue + Batad Rice Terraces (Day 1: Manila-Banaue)
Philippines
Quality of Experience
Guides, Drivers and Staff
Transport
Banaue to Sagada with Echo Valley, Hanging Coffins
Banaue to Sagada with Echo Valley, Hanging Coffins
Philippines
Quality of Experience
Guides, Drivers and Staff
Transport
Banaue + Sagada + Batad 4D/3N Tour (Day 3)
Banaue + Sagada + Batad 4D/3N Tour (Day 3)
Philippines
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sarah Lindsay

Monika planned the most amazing trip for us! ...
New Zealand | Feb 11 - Feb 16, 2026

A
Anne H.
United Kingdom | Reviewed on Feb 18, 2026
Monika planned the most amazing trip for us! It’s our first time using KimKim and her local knowledge really showed! She definitely nailed our taste in hotels and activities that would appeal to us! Everything from the first taxi pick up to the events we attended went smoothly. Can’t say enough and would highly recommend!!
Thanks so much!
Read more

Monika planned the most amazing trip for us! It’s our first time using KimKim and her local knowledge really showed! She definitely nailed our taste in hotels and activities that would appeal to us! Everything from the first taxi pick up to the events we attended went smoothly. Can’t say enough and would highly recommend!!
Thanks so much!

Hotel Reviews
The Hotel Britomart
Auckland

The service, location and food were all excellent! Would highly recommend staying here!

Authenticity & Character
Beautiful restaurant and rooms.
Location
Right in the heart of shopping and restaurants.
Staff
Friendly and helpful!
Cleanliness & Comfort
PurePod Karangaheke Gorge, Coromandel (Ruru)

Coolest place ever! It was our first PurePod experience and we absolutely loved it! They had provisioned us with breakfast and dinner as well and they were delicious!

Authenticity & Character
So well thought out and lovely!
Location
Beautiful view!!!!
Staff
Fantastic food!
Cleanliness & Comfort
On The Point
Rotorua

Loved this hotel and setting! Beautiful views overlooking Lake Rotorua and the staff was so friendly and helpful. Added bonus was their adorable mini ponies and donkeys!!

Authenticity & Character
Felt like a European hotel!
Location
Such a pretty setting overlooking Lake Rotorua
Staff
All were so friendly and helpful!
Cleanliness & Comfort
Beautiful room!!!
Activity Reviews
America's Cup Yacht experience
America's Cup Yacht experience
Auckland

Such a perfect way to start our trip and such pretty views of the city and surrounding areas!

Quality of Experience
Staff was friendly!
Guides, Drivers and Staff
So nice!
Transport
Didn’t need transport as we could walk from our hotel.
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

Such an interactive and fun evening!

Quality of Experience
The food and interaction with the staff were great!
Food
So much yummy food!
Guides, Drivers and Staff
Denis was a hoot!
Transport
Buses were easy and clean
Hiking in and Around the Coromandel Peninsula
Hiking in and Around the Coromandel Peninsula
Coromandel

Sadly we had a lot of rain while we were out on the peninsula, but did have a great time on the train ride and shopping around town.

Quality of Experience
The views!
Guides, Drivers and Staff
We drove ourselves
Transport
We drove ourselves.
Glowworm Kayak Tour
Glowworm Kayak Tour
Rotorua

This was such a fun evening despite the rain! The caves are so beautiful!

Quality of Experience
So much fun!
Guides, Drivers and Staff
The staff was so friendly and they had all the extra gear we needed.
Transport
They were on time and easy to find.
Scenic Helicopter flight to Mt Tarawera Crater with landing
Scenic Helicopter flight to Mt Tarawera Crater with landing
Rotorua

Wow, so worth doing as the views from the helicopter were so gorgeous!!!!

Quality of Experience
Such a great way to see all of the lakes around Rotorua!
Guides, Drivers and Staff
Easy check in and we had a great pilot!
Transport
We drove ourselves
Visit the National Kiwi Hatchery
Visit the National Kiwi Hatchery
Rotorua

Really enjoyed learning more about Kiwi birds and seeing them!

Quality of Experience
Seeing the birds
Guides, Drivers and Staff
We had a very enthusiastic guide that was very knowledgeable.
Transport
We drove ourselves.
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Feb 23, 2026

Thank you so much for your kind words — it truly means a lot to me!
I’m so happy you loved the trip and that everything went smoothly. It was a real pleasure planning this for you, and I’m thrilled I could match your style in hotels and experiences. I hope you’re leaving with unforgettable memories of New Zealand.

2nd Time Using Kimkim but My Third Trip to Japan
Japan | Jan 31 - Feb 13, 2026

Zulhelmi
Zulhelmi R.
Singapore | Reviewed on Feb 18, 2026
This is my third trip to Japan but my second time utilizing Kimkim. Wanted to try them again to see if there are improvements if I were to go Kyushu. So I booked a trip with them to head to Kyushu, Chugoku and then Osaka. So my journey was Fukuoka, Kagoshima, Miyazaki, Kumamoto, Hiroshima and then Osaka.
Lets start with the positives.
The journey itinerary was mostly planned well, activities had somewhat sufficient time for most locations. Shona had made a sturdy plan in theory. And... Read more

This is my third trip to Japan but my second time utilizing Kimkim. Wanted to try them again to see if there are improvements if I were to go Kyushu. So I booked a trip with them to head to Kyushu, Chugoku and then Osaka.

So my journey was Fukuoka, Kagoshima, Miyazaki, Kumamoto, Hiroshima and then Osaka.
Lets start with the positives.

The journey itinerary was mostly planned well, activities had somewhat sufficient time for most locations. Shona had made a sturdy plan in theory. And had hired a good team of guides to show me around.

My favorite would be the boat ride in Takachiho Gorge followed by the Food tour in Hiroshima. That was amazing.

Now on small things to work on. This is alot better than when I used them for the first time.
Firstly, for locations that require longer travel distance by public transport, do either make sure the guide is hired for sufficient time, sometimes, 8 hours in insufficient to cover 4 locations.

For me specifically, Miyazaki, it is a location far and also public transport has an interval of 1 hour and 30 mins. There was a rush between Aoshima Shrine and Udo Shrine. And also the guide could only cover 2 out of 4 locations. I personally could not cover Haniwa Garden within the time limit before it closed.
Do try to check in during the planning stage on potential transport requirements due to this

Lastly for Kumamoto, I was not able to go to Mt Aso, but its understandable due to the weather and the recent tragic accident on the crater. But even if we had tried to go, the time is quite tight and within the day period, we could cover only 3/4 theoretically speaking.

Overall to help with feedback, my advice is to understand the distance between locations and reserve the guide and drivers for the right amount of time. This is of course best done in the planning stage given the months to do so

But overall, it was an amazing trip, Shona did try to be as helpful as possible to alleviate the trip needs which I do feel is commendable. Thank you for the improvement from my previous engagement with you.

Looking forward to utilizing them again should the need arise.

Hotel Reviews
Solaria Nishitetsu Hotel Fukuoka
Fukuoka

The Solaria Nishitetsu is a hotel chain that you cant go wrong with. Accessibility is good to public transportation. Rooms are super clean and have sufficient space for solo travellers

Authenticity & Character
Its standardized service and professional style
Location
Near subways and trains. Ease of access
Staff
Helpful
Cleanliness & Comfort
Its clean and has the needed amenities. Enough said
Solaria Nishitetsu hotel Kagoshima

Again Solaria Nishitetsu, you cant go wrong with this choice

Authenticity & Character
It incorporates the Yatai village for people who want a quick Yatai feel and has that professional feel
Location
Near the train and bus services. Ease of access around the city and alittle outside
Staff
Helpful
Cleanliness & Comfort
It is comfortable for solo travellers. Maybe huge travellers might find it uncomfortable to walk through room with a corridor. It is comfy for asians like me
JR Kyushu Hotel Miyazaki

The hotel is easily accessible from the Train station and located at the main bus terminal, ease of access around the City. You can also walk about maximum 20 minutes to core food and nightlife areas

Authenticity & Character
Good for quick, easy movment. Nothing too fancy
Location
its in the heart of the transport system. Eae of access around the city
Staff
Helpful
Cleanliness & Comfort
abit more smaller than nishitetsu. Definitely made to just stay for sleep without anything too fancy
THE BLOSSOM KUMAMOTO

Very very easy to access as its just infront of Kumamoto station. The rooms are super nice similar to Solaria Nishitetsu series. They have a public bath for guests to use. but with that being said, your room doesnt have a bathtub for you to soak privately

Authenticity & Character
Maintains its high profile look
Location
Just beside Kumamoto Station. Easy to access Train, buses and Trams
Staff
Polite and helpful
Cleanliness & Comfort
Its very comfortable
The Royal Park Hotel Hiroshima Riverside

The name is quite royal but the place is alright. The rooms are quite small. Luggage wise you will need to have a think fo where to set up. It is abit of walking distance from Hiroshima Station but with that, reasonably price. TV options are its weakpoint when you are chilling. Not much channels and also the VOD card is more for... special viewings...

Authenticity & Character
it has that hotel look in the USA.
Location
alittle bit of walk to Hiroshima station but you walk past a very nice river.
Staff
Very polite and friendly helpful staff
Cleanliness & Comfort
it is clean thought abit squeezy potentially
Citadines Namba Osaka
Osaka

This is my most favourite hotel in Namba. If you are staying in Namba, this is a good place to stay especially for anime fans

Authenticity & Character
You really feel like you are in your own apartment rather than a hotel. Thats my feeling on its character
Location
it is just a few minutes walk away from Namba station and the closest to DenDen Town.
Staff
super helpful staff. Or maybe my minimum japanese did help make conversations more fun haha
Cleanliness & Comfort
No doubt, its like you have a clean house
Activity Reviews
Full Day Fukuoka Castle Ruins ,Hakata Folk Museum,and Canal City Tour
Full Day Fukuoka Castle Ruins ,Hakata Folk Museum,and Canal City Tour
Fukuoka

Had Jyo for my guide. she is a vert smart guide and knowledgeable. And she had good planning for the flow of the itinerary

Quality of Experience
The vibes of the place
Guides, Drivers and Staff
Jyo is a good planner
Transport
easy access to the locations
Full Day Nagasaki Peace Park and Glover Garden Tour
Full Day Nagasaki Peace Park and Glover Garden Tour
Fukuoka

A great day trip here. Loving the peace and zen fo the park and some understanding on the history of the bobing

Quality of Experience
Nagasaki is a good experience outside of the bustle
Guides, Drivers and Staff
Jyo plans the route well
Transport
ease of access around the area. just need to take the right train to Nagasaki
Full day to Kagoshima with Sakurajima
Full day to Kagoshima with Sakurajima
Kagoshima

Sakurajima and Sengan-en and ending with the sunset at Shiroyama. Amazing planning by Eve

Quality of Experience
Sengan-en and Sakurajima is a must to go and see
Guides, Drivers and Staff
Eve is superb at planning. Everything fell into place
Transport
ease of transport as long as you plan
Hiroshima Bar Hopping Food Tour
Hiroshima Bar Hopping Food Tour
Hiroshima

this is a definite must for first timers. To try all types of food. And with the friendly company of Kensuke. Its great

Quality of Experience
The food was great. amazing variety
Guides, Drivers and Staff
Kensuke was friendly and engaging.
Transport
Easy enough to chill and walk around
Miyajima Half-day Trip Historical Walking Tour
Miyajima Half-day Trip Historical Walking Tour
Japan

Hiro was a great guide and has excellent english to guide

Quality of Experience
Miyajima is a great sight with very cute deers
Food
momiji manju is yum. It goes well with Georgia Sarutahiko coffee
Guides, Drivers and Staff
Hiro is excellent at guiding
Transport
easy enough to take the ferry
A Journey Through Myth and Nature
A Journey Through Myth and Nature
Miyazaki

Miyazaki was almost perfect. What was lacking is the realization that public transport intervals are horrendous. But Aoshima and Udo Shrine are definitely breathtaking places

Quality of Experience
Everything was great except for transport. Made me rush at Aoshima
Guides, Drivers and Staff
Elvis was great at managing as best given the situation
Transport
The buses are bad. Intervals horrendous. Would have liked transport
Shrine  and Takachiho Gorge 1 Day Highlights Tour From Kumamoto
Shrine and Takachiho Gorge 1 Day Highlights Tour From Kumamoto
Kumamoto

Takachiho Gorge and Amanoyasugawara are great sights to go to. Couldn't go to Mt Aso but its weather and road conditions and also accident so it cant be helped

Quality of Experience
Takachiho and Amanoyasugawara made it worth
Guides, Drivers and Staff
Zeal was an understanding and good planner
Transport
Ride was comfy to get from point to point
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Feb 21, 2026

Hi Zul ,
Thank you very much for traveling with us. It was truly a pleasure to assist you with your trip.
I sincerely appreciate your trust and support, and I hope you returned home with wonderful memories.
Best
Shona

We had such a wonderful experience in Morocco...
Morocco | Feb 7 - Feb 16, 2026

Sarah
Sarah B.
Newark, NJ | Reviewed on Feb 18, 2026
We had such a wonderful experience in Morocco! The planning with Megan was both efficient and fun; she was super responsive and worked with me to design what turned out to be the perfect trip for us! Mohamed met us at our hotel and drove us all over the country for 9 days. He was fun, friendly and a very good driver even for this nervous passenger. The roads are crazy with sheep, donkeys, mudslides and motorbikes everywhere, but he did a great job navigating it all and explaining things... Read more

We had such a wonderful experience in Morocco! The planning with Megan was both efficient and fun; she was super responsive and worked with me to design what turned out to be the perfect trip for us! Mohamed met us at our hotel and drove us all over the country for 9 days. He was fun, friendly and a very good driver even for this nervous passenger. The roads are crazy with sheep, donkeys, mudslides and motorbikes everywhere, but he did a great job navigating it all and explaining things along the way. The local guides were all terrific as well, and so were the hotels. We especially loved the desert camp and the riads in the cities. On the last day Mohamed took us to his Uncle’s house for lunch - we really enjoyed meeting them and seeing real Moroccan domestic life.

Local specialist: Megan Lower
Megan
Megan Lower
Local specialist in Massachusetts | Replied on Mar 06, 2026

Hi Sarah,
I’m so glad you enjoyed your time in Morocco! And I’m especially glad to hear great things about Mohammed - we always want to know that our drivers are making our travelers feel comfortable. Especially because I remember just how nerve wracking the roads can be when you are new to the country! If you ever want to come back to explore the north, which Chefchaouen, Tangier, Tetouan, and Nador, please don’t hesitate to reach back out!

Australian Highlights - Uluru, Port Douglas and Sydney
Australia | Dec 10 - Dec 20, 2025

Sean
Sean M.
Newark, NJ | Reviewed on Feb 17, 2026
Despite the 42° temperature, the 12 km hike around Uluru was great. From the guide, we learned about the aboriginal legends associated with Uluru.
Had great day sailing out to the Great Barrier Reef from Port Douglas.
In Sydney, we enjoyed a tour of the Opera House where we peeked in on a rehersal for the ballet, Sleeping Beauty. On a tip from the guide, we were able to get tickets to the afternoon performance and got a discount by showing the tickets for the guided tour.
In Sydney,... Read more

Despite the 42° temperature, the 12 km hike around Uluru was great. From the guide, we learned about the aboriginal legends associated with Uluru.
Had great day sailing out to the Great Barrier Reef from Port Douglas.
In Sydney, we enjoyed a tour of the Opera House where we peeked in on a rehersal for the ballet, Sleeping Beauty. On a tip from the guide, we were able to get tickets to the afternoon performance and got a discount by showing the tickets for the guided tour.

In Sydney, we had a couple of lovely meals at Love.Fish and Fish at the Rocks. On our last day, we really enjoyed our walking tour of Sydney. Just the two of us and our guide.

Hotel Reviews
Shangri-La Sydney
The Rocks

Great Service, good locationand quick check in process. Amazing buffet breakfast but can be busy on the weekend.

Authenticity & Character
Location
Staff
Very helpful. Took care of our luggage while we were away for a few days
Cleanliness & Comfort
Sails In The Desert
Yulara
Authenticity & Character
Very modern decor with a large patio and swimming pool
Location
Located in a complex only a few minutes from the airport. Close by to a coffee shop and restaurant as well as a small grocery store. A few gift shops to pick up gifts and souvenirs.
Staff
Cleanliness & Comfort
Peninsula Boutique Hotel
Port Douglas

Small boutique hotel. Comfortable room which included a fridge, dishwasher, and microwave. Quiet location with views of the beach. Nice breakfast in the morning. During our visit, the restaurant was undergoing a change in management so they were only serving the included breakfast but there are lots of places to eat out or you can buy food at the supermarket.

Authenticity & Character
Location
Close to the main street with lots of eateries and a supermarket.
Staff
Cleanliness & Comfort
Activity Reviews
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Learned a lot about the history of the construction of the opera house and the unique material and engineering that was used.

Quality of Experience
Guides, Drivers and Staff
Outback Sky Journeys - Astro Tour
Outback Sky Journeys - Astro Tour
Uluru

Unfortunately, the tour was cancelled due to cloudy skies but the costs were reimbursed quickly.

Quality of Experience
Guides, Drivers and Staff
Transport
Classic Kuranda - Ex Port Douglas
Classic Kuranda - Ex Port Douglas
Port Douglas

Unfortunately, the company that was supposed to pick us up that morning failed to show up because they made an error in the date. However, it was probably for the better as the area was hit by torrential rains and strong winds. We learned later that the cable car ride and train ride were cancelled that day because of the inclement weather. After a quick Whatsapp message to Vicky, everything was sorted and a refund was issued.

SEIT Uluru Trek
SEIT Uluru Trek
Uluru

Up at 4:45 a.m. so as to arrive at Uluru before sunrise to avoid the heat.

Quality of Experience
Food
The food and drink for breakfast was in a heavy leather bag packed a metal termos of hot water for tea as well as a bottle of water. We had to carry this for abour an hour before we stopped for a break. This was in addition to the 2 liters of water we were advised to bring even though there was water available at 2 or three spots along the trail. Would be better if the food and water were brought to the breakfast stop on one of the vehicles.
Guides, Drivers and Staff
Learned a lot about stories and legends of the aboriginal people from a very knowledgeable guide
Transport
Field of Light Star Pass (Sunset)
Field of Light Star Pass (Sunset)
Australia

The bus takes you to a plateau overlooking the plain below with a view of the Field of Lights with Uluru in the background. We were servered canapes and finger food with choice of beer or wine. As the sun set, the led lights began to glow. When darkness fell, we followed the lighted path to walk among the sea lights. The seating was on a narrow bench so we had to balance our food and drink on our laps. Would be better to have a picnic table to sit around. There is a more expensive version of this tour that features a more extensive choice of foods and drink but I don't think it's worth the extra cost. Read mixed reviews of the meal experience. It was very windy on the night we went so hang onto your hats. Even my backpack wad blown away.

Quality of Experience
Guides, Drivers and Staff
Transport
SEIT Kata Tjuta (Sunrise)
SEIT Kata Tjuta (Sunrise)
Uluru

The tour starts at a viewing platform to watch the sunrise over Uluru, then a drive to the base of Kata Tjuta. The guide explained the geological process that created both Uluru and Kata Tjuta. Then we hiked up the trail to a canyon between two of the largest outcroppings

Sydney City Small Group Walking Tour (Small Group Tour)
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney

Interesting and informative walking tour with our guide who was very knowledgeable and humourous. We were the only couple on the tour so we had a great experience.

Quality of Experience
Guides, Drivers and Staff
Mackay Coral Cay Great Barrier Reef Sail & Snorkel with Lunch
Mackay Coral Cay Great Barrier Reef Sail & Snorkel with Lunch
Port Douglas

Enjoyed the 2 hour sail to and from the reef. Those who took part in the snorkling at the reef saw lots of coral and sea creatures. All the swimmers were provided with wetsuits to protect against possible jelly fish stings. Spent a couple of hours or more at the reef and had a ride in a tender to a small sand spit.

Quality of Experience
Food
For the price, we thought that drinks should have been included with lunch. Only coffee or tea was included.
Guides, Drivers and Staff
Transport
Wildlife, Waterfalls and Wine (Small Group Tour)
Wildlife, Waterfalls and Wine (Small Group Tour)
Sydney

The first stop was at a wildlife park where we were able enter before the official opening. Got to spend time up close to the koalas, petthem and get a picture. Lots of kangaroos hopping about. Caught a glimse of a Tasmanian devil in its enclosure. Passed by the Sea Cliff Bridge and then stopped by Bulli Beach for a very filling lunch. There was an opportunity to go for a quick swim in the ocean if you wanted to. After lunch we headed inland to the mountains to the Yarunga Gorge for a short hike to Fitzroy Falls Lookoff. The final stop of the day was a wine tasting with a flight of 5 different wines as well as breads, cheeeses and finger food. Then a long drive back to Sydney

Quality of Experience
Guides, Drivers and Staff
Transport
Daintree Rainforest,Cape Tribulation,Mossman Gorge Small-Group from Port Douglas
Daintree Rainforest,Cape Tribulation,Mossman Gorge Small-Group from Port Douglas
Port Douglas

Guide was veryknowledgeable about the native plants and animals in Australia

Quality of Experience
Food
Had fresh barramundi fish for lunch at a restaurant deep in the forest.
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 14, 2026

Hi Sean,
Thank you so much for sharing your experience! I'm thrilled you enjoyed such a diverse mix of highlights — from the incredible walk around Uluru (even in the heat!) to sailing on the Great Barrier Reef.
It’s lovely to hear how much you enjoyed Sydney as well.
Thanks again for taking the time to leave a review — it was a pleasure helping plan your trip.
All the Best,
Vicky

Nick and Maria were super responsive during p...
Norway | Feb 6 - Feb 15, 2026

Tina
Tina H.
United Kingdom | Reviewed on Feb 17, 2026

Nick and Maria were super responsive during planning and while on trip making last minutes changes.

Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Apr 08, 2026

Thank you for the kind feedback, Tina! Nick & Maria are wonderful, and I'm so glad you felt properly helped during your vacation!

We're happy to help with another kimkim Trip Plan whenever you want to escape to another beautiful place again soon!

Fantastic Trip!
Morocco | Feb 7 - Feb 15, 2026

M
Margaret K.
Los Angeles, CA | Reviewed on Feb 17, 2026
Like the Amazigh expression, that he is more like a brother than a friend, Ahmed was more than just a driver. He was a great travel companion! All of our local guides where top notch (Hishim, Hasania, Rashid). Our lunch at Said's, and visit in the apple orchard, were wonderful and we loved the cooking class with Nawal and Habiba. Sharon did a great job suggesting itineraries and listening to what we were interested in. I also appreciated doing the Zooms with her. Read more

Like the Amazigh expression, that he is more like a brother than a friend, Ahmed was more than just a driver. He was a great travel companion! All of our local guides where top notch (Hishim, Hasania, Rashid). Our lunch at Said's, and visit in the apple orchard, were wonderful and we loved the cooking class with Nawal and Habiba. Sharon did a great job suggesting itineraries and listening to what we were interested in. I also appreciated doing the Zooms with her.

Hotel Reviews
Riad Nesma Suites & SPA
Medina, Marrakech
Location
Kasbah Tiziri
Kelaat Mgouna
Authenticity & Character
Staff
Cleanliness & Comfort
Riad Merzouga Dunes
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Farouzi Fes
Fes
Authenticity & Character
Staff
Cleanliness & Comfort
Riad Kalaa 2
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad La Croix Berbère
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Private Cooking Class w/ Souk Tour
Private Cooking Class w/ Souk Tour
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Merzouga to Fes via Midelt, Azrou, & Ifraine
Merzouga to Fes via Midelt, Azrou, & Ifraine
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Rabat via Volubilis and Meknes
Fes to Rabat via Volubilis and Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Dades Valley to Merzouga via Todgha Gorge & Tinghir
Dades Valley to Merzouga via Todgha Gorge & Tinghir
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Guided Tour of Rabat
Afternoon Guided Tour of Rabat
Rabat
Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech to Dades Valley via Ait Ben Haddou
Marrakech to Dades Valley via Ait Ben Haddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Feb 19, 2026

Hi Margaret!

Thank you so much for taking the time to write a review for us! We are thrilled to hear that you had an amazing time in Morocco and with Ahmed. Also happy to hear that you thought your local guides were great (and that you got to work with my brother-in-law, Hicham!).

Thanks for trusting us with your trip!
Keep in touch!
Sharon, Ahmed, and the rest of the Morocco Immersion family

Amazing Adventure into the Rainforest and Relaxation at the Beach!
Costa Rica | Feb 10 - Feb 16, 2026

Nancy
Nancy E.
Atlanta, GA | Reviewed on Feb 17, 2026
Wow! What an incredible adventure into the rainforest and beautiful Pacific coast. Holden planned our trip with so many amazing experiences: Safari float down a river in the rainforest, night hike to see cool frogs, the most unusual snakes and a sloth, a cooking class, a hike in the Arenal Volcano area and hike through the Hanging Bridges. Our guide from Serendipity was a local named Mariono. He was amazing! Shared so much of what we were seeing on our hikes, the history, culture and so... Read more

Wow! What an incredible adventure into the rainforest and beautiful Pacific coast. Holden planned our trip with so many amazing experiences: Safari float down a river in the rainforest, night hike to see cool frogs, the most unusual snakes and a sloth, a cooking class, a hike in the Arenal Volcano area and hike through the Hanging Bridges. Our guide from Serendipity was a local named Mariono. He was amazing! Shared so much of what we were seeing on our hikes, the history, culture and so much fun. The logistics were smooth with no problems. What a great way to see a country and experience its treasures without wasting time on logistics of where to go or where to have dinner. Our hotels were fantastic. The Arenal Manoa Hotel hot spring pools were beautiful and fun to relax in. The lushness of the vegetation around our rooms were also unique and cozy. The Bosque del Mar hotel at Playa Hermosa was beautiful and right on the beach. Our drivers got us everywhere we needed to be on time. I am so impressed with the trip this team put together for us! Thank you!!!!

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

Beautiful trail by pool with hot springs. Lovely breakfast spot overlooking the Arenal Volcano. We loved the location and pool areas were lovely. Great pizza!

Authenticity & Character
Lush landscape and hot springs were in a spectacular setting
Location
East to get to the areas we were visiting.
Staff
Very friendly and easy to communicate with.
Cleanliness & Comfort
Nice rooms with a private porch
Hotel Bosque del Mar
Playa Hermosa

Most beautiful view of the beach from open-air breakfast area. Quiet beach - much better than the beach in Coco. Rooms were large with a nice sitting area overlooking the pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Guided Hike in Arenal Volcano Park 1968
Private Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

Really nice hike and learning about the area. Wish the rain would have given us a break so we could have seen the whole volcano, but still worth doing in the rain.

Quality of Experience
Guides, Drivers and Staff
Mariono was punctual and a knowledgeable guide.
Transport
Private Organic Cooking Class
Private Organic Cooking Class
Arenal/La Fortuna

The two women who lead the tour of the farm were knowledgeable and passionate about organic farming.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Safari Float on the Peñas Blancas River
Private Safari Float on the Peñas Blancas River
Arenal/La Fortuna

We got to see a monkey, sloth, toucan and caymen (alligators). Beautiful to see the scenery on the water. Mariono was a great guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Excursion in Rainforest and Wild Frog Sanctuary
Night Excursion in Rainforest and Wild Frog Sanctuary
Arenal/La Fortuna

I was not sure what to expect, but this was way cooler than I was expecting. Our guide, JP, was amazing. I am not sure how he found all of those small frogs, snakes and spiders.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Arenal Hanging Bridges Walk
Private Arenal Hanging Bridges Walk
Costa Rica

One of my favorite tours in the Arenal area. Just beautiful to walk among the canopy on solid ground or on the bridges. Mariano shared many details of what we were seeing. I have a fear of heights, but did not feel scared on the bridges as there is a railing to hold onto.

Quality of Experience
Guides, Drivers and Staff
Mariano was great!
Transport
Introduction to the Gulf of Papagayo
Introduction to the Gulf of Papagayo
Gulf of Papagayo

It was a three hour drive and our driver shared many stories about what we were seeing. It seemed more like a necessary drive with good information versus a tour. Mariano selected a beautiful spot for lunch for us by a river.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Sailing and Snorkeling Adventure
Morning Sailing and Snorkeling Adventure
Costa Rica

Beautiful trip on a sailing ship to a snorkeling area, beach and water caves.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 17, 2026

Hello Nancy
Thank you for your kind words. That's wonderful that you had a great adventure together and enjoyed all the beauty of Costa Rica. It sounds like you had the best time. It was a pleasure to work with you throughout the process.

Thank you
Holden Ketchum
Serendipity Adventures

Beyond Expectation Morocco
Morocco | Feb 2 - Feb 11, 2026

Cesar
Cesar A.
Ada, MI | Reviewed on Feb 17, 2026
Amazing loop tour of Morocco. The country, it"s history, culture, tradition and the people just to name a few. Our Planner Nihad from Immersion Tour was spot on. I love all the incredible sites from the moment we landed in Casablanca, on around to Rabat, Chefchaouen Volubilis just to name a few. Our Tour manager Omar Doudi, was also great and hospitable enough to invite us to his home and prepared home cooked Tajine and Cuscous, I love spending a day in his village too, to see the local... Read more

Amazing loop tour of Morocco. The country, it"s history, culture, tradition and the people just to name a few. Our Planner Nihad from Immersion Tour was spot on. I love all the incredible sites from the moment we landed in Casablanca, on around to Rabat, Chefchaouen Volubilis just to name a few. Our Tour manager Omar Doudi, was also great and hospitable enough to invite us to his home and prepared home cooked Tajine and Cuscous, I love spending a day in his village too, to see the local market, bakery and farms. The other guides were also very informative like Hshania in Rabat, Khlafa in Fes, Hicham in Marakkech, and the gentleman in Volubilis . We had a fantastic travel and time in Morocco. In summary, the tour was well planned, organized, have great Tour manager, and exdperienced knowledgeable guides. Without hesitation I recommend to anyone Immersion Tour if you are planning to see Morocco. Lastly before I go, our Camel ride in the Sahara desert was beyond my expectation. Thank you Nihad, and your crew. Great Job.

Hotel Reviews
Hotel des Oudaias
Rabat

The staff are friendly, location looks good, quiet, safe

Authenticity & Character
very authentic inside
Location
Nice quiet neighborhood, accessible to transportation, close to town
Staff
friendly, helpful
Cleanliness & Comfort
very clean, everything, bathroom, bed, sheets etc.
Kasbah Tiziri
Kelaat Mgouna

This is a beautifully restored Kasbah perched on a hill overlooking the valley. You will see the sunrise in your balcony. and the Snowy Atlas mountain on the rooftop. Home cooked meal.

Authenticity & Character
Centuries Old and fully restored by the Owner who is also an Architect.
Location
Amazing View of the Valley and Atlas Mountain
Staff
Nice, Helpful
Cleanliness & Comfort
Very clean
Activity Review
Day with the Locals in the Valley of Roses
Day with the Locals in the Valley of Roses
Morocco

This is fantastic, because this reminded me of my childhood living in village back in the Philippines. Going to the local butcher buying meat, to the market indoor and outdoor, bakery, the sound of people in the market, walking in the fields and of course the delicious home cooking by our tour manager (Omar's mother) at their home.

Quality of Experience
Delicious food
Food
Delicious
Guides, Drivers and Staff
very nice
Transport
confort
Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on Mar 15, 2026
Dear Cesar, Thank you so much for your wonderful review and for taking the time to share your experience! It was truly a pleasure helping you plan your loop tour of Morocco, and I’m delighted to hear how much you enjoyed the country’s history, culture, traditions, and especially its people. I’m so happy that your journey from Casablanca through Rabat, Chefchaouen, Volubilis, Fes, and Marrakech was filled with memorable moments and incredible sites.
Omar will be thrilled to know that his...
Read more

Dear Cesar,

Thank you so much for your wonderful review and for taking the time to share your experience!

It was truly a pleasure helping you plan your loop tour of Morocco, and I’m delighted to hear how much you enjoyed the country’s history, culture, traditions, and especially its people. I’m so happy that your journey from Casablanca through Rabat, Chefchaouen, Volubilis, Fes, and Marrakech was filled with memorable moments and incredible sites.
Omar will be thrilled to know that his hospitality, the home-cooked tajine and couscous, and your visit to his village made such an impression. I especially love that your time at Omar’s home brought back childhood memories of your village in the Philippines. Those personal connections and simple, everyday moments are exactly what we hope our guests will experience.

We’re also glad that our local guides — Hassania in Rabat, Khlafa in Fes, Hicham in Marrakech, and your guide in Volubilis — helped bring each destination to life with their knowledge and care. We’re also delighted that you enjoyed the accommodations, which are indeed part of the experience.

Your kind words about the planning, organization, and the entire team mean a great deal to us. And we’re especially happy that the camel ride in the Sahara Desert exceeded your expectations — it’s one of the most magical experiences Morocco has to offer.

Thank you again for your trust and your generosity in sharing this feedback.

We hope to welcome you back to Morocco again for another adventure!

Warm regards,

Nihad & the rest of the Morocco Immersion Family

Amazing trip to Vietnam and Cambodia
Vietnam | Jan 25 - Feb 14, 2026

Ellen
Ellen S.
East Aurora, NY, USA | Reviewed on Feb 17, 2026
We just returned from an exceptional trip to Vietnam and Cambodia and we were so thankful for Kimkim every step of the way. Ashley, our travel consultant from Realistic Asia, was a godsend. She was so patient and helpful in the planning process - we wondered if she ever slept because her responses were so immediate. Once we were in SE Asia, she assisted us in every way and kept the lines of communication consistently open. Mind you, everything went so smoothly that there were practically... Read more

We just returned from an exceptional trip to Vietnam and Cambodia and we were so thankful for Kimkim every step of the way. Ashley, our travel consultant from Realistic Asia, was a godsend. She was so patient and helpful in the planning process - we wondered if she ever slept because her responses were so immediate. Once we were in SE Asia, she assisted us in every way and kept the lines of communication consistently open. Mind you, everything went so smoothly that there were practically no issues to resolve. Highlights of our trip were: day trip to Ninh Binh, food tours in Hanoi and Siem Reap, Hoi An, home dining in Hue, Mekong Delta tour, our stay in Phu Quoc, temples in Siem Reap. As a former global studies teacher, I also greatly appreciated the many connections to the Vietnam War and Cambodian Khmer Rouge era. Our expert guides throughout taught us a great deal about the history and culture of these beautiful countries, but we especially enjoyed learning about their lives and the everyday lives of people there. This trip was so memorable and well planned. Hats off to Ashley and Kimkim.

Hotel Reviews
MK Premier Boutique hotel
Hanoi

Liked the rooftop restaurant.

Doria Cruise

Really liked the accommodations, staff and food.

Cozy An Boutique Hotel Hoian
Hoi An

So much character!!

Cherish Hue
Odys Boutique Hotel
Ho Chi Minh City

Great place - beautiful rooftop restaurant/bar.

Thanh Kieu Beach resort
Kien Gianh

We really loved our stay here.

Saem Siem Reap Hotel
Siem Reap

Excellent staff, room and pool.

Activity Reviews
Authentic Home Dining - Enjoy a traditional Hue dinner
Authentic Home Dining - Enjoy a traditional Hue dinner
Hue

Loved this activity so much. Our hosts were wonderful and our guide was excellent.

Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

This was a good day - nice to get out of the city and see the countryside. Really good guide too.

Full day Temples Sightseeing (Angkor Wat, Angkor Thom & Ta Prohm)
Full day Temples Sightseeing (Angkor Wat, Angkor Thom & Ta Prohm)
Siem Reap

Loved our guide. Temples were amazing

Siem Reap Evening Street Food Tour by tuk tuk
Siem Reap Evening Street Food Tour by tuk tuk
Siem Reap

Really fun. Interesting food! Again, loved our guide Phirob.

Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi

Our guide T was very helpful on our first day there.

Day trip to Ninh Binh (Cycling – Local family - Bich Dong Pagoda - Trang An)
Day trip to Ninh Binh (Cycling – Local family - Bich Dong Pagoda - Trang An)
Vietnam

Great guide, super fun group. We really had a great day.

Hanoi City tour - Joint in tour
Hanoi City tour - Joint in tour
Hanoi

Especially liked the Ho Chi Minh complex and Hoa Lo Prison Museum

Visit Marble Mountain
Visit Marble Mountain
Vietnam

Really liked our guide on this excursion.

Boarding cruise in Ha Long Bay
Boarding cruise in Ha Long Bay
Ha Long Bay

Boarding and disembarking were fine. Cave excursion was okay. Ha Long Bay is beautiful, but you're basically looking at a bunch of other cruise ships. Also, the water was visibly polluted so swimming was out of the question. We did appreciate the ship we were on - very nice.

Touch the History of Former Imperial Capital
Touch the History of Former Imperial Capital
Hue

Our guide was very knowledgeable, but we had to cut this tour short because of illness.

Ho Chi Minh City Full Day
Ho Chi Minh City Full Day
Ho Chi Minh City

Our guide was a last-minute replacement for the original guide assigned. He was underwhelming. We all had problems understanding him and he was a bit disorganized. Very sweet though. The Imperial Palace and the War Remnants Museum were the best parts of the tour.

Hoi An Walking Tour & Making Lantern - Joint in tour
Hoi An Walking Tour & Making Lantern - Joint in tour
Hoi An

Great guide - fun half day tour.

Cu Chi Tunnels Half Day Tour - Joint in tour
Cu Chi Tunnels Half Day Tour - Joint in tour
Ho Chi Minh City

Very interesting half day tour!

Experience Island Life Trip
Experience Island Life Trip
Phu Quoc

Great snorkeling and fun fishing. The meal was yummy too. This excursion was a bit different than how it was described.

Full day Banteay Srei, the gem of Yajnavaraha
Full day Banteay Srei, the gem of Yajnavaraha
Siem Reap
Visiting the Floating Villages on Tonle Sap Lake
Visiting the Floating Villages on Tonle Sap Lake
Siem Reap
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 23, 2026
Dear Ellen, Thank you so much for your kind words! It was an absolute pleasure helping you plan your journey through Vietnam and Cambodia. I am especially glad that, with your background as a global studies teacher, you found the historical connections and the stories from our local guides so meaningful. From the food tours to the history of Hue and the temples of Siem Reap, it sounds like you truly embraced the heart of Southeast Asia. Knowing the trip was seamless and memorable makes my... Read more

Dear Ellen,

Thank you so much for your kind words! It was an absolute pleasure helping you plan your journey through Vietnam and Cambodia.

I am especially glad that, with your background as a global studies teacher, you found the historical connections and the stories from our local guides so meaningful. From the food tours to the history of Hue and the temples of Siem Reap, it sounds like you truly embraced the heart of Southeast Asia.

Knowing the trip was seamless and memorable makes my day. Thank you for trusting Kimkim and me with your travels!

Hope to welcome you back to Southeast Asia soon!

Love,
Ashley

Planning this trip was seamless! We were abl...
Thailand | Jan 31 - Feb 14, 2026

Nina
Nina D.
Newark, NJ | Reviewed on Feb 17, 2026
Planning this trip was seamless! We were able to schedule based on our preferences and saw everything that we hoped to. Bella was our contact and was amazing. Everything went exactly as she planned and she was immediately available for any questions. We will continue to use Kimkim for all of our vacations Read more

Planning this trip was seamless! We were able to schedule based on our preferences and saw everything that we hoped to. Bella was our contact and was amazing. Everything went exactly as she planned and she was immediately available for any questions. We will continue to use Kimkim for all of our vacations

Hotel Reviews
The Inside House
Chiang Mai

Our favorite hotel of the trip. Service, food and accommodations were superb

Authenticity & Character
Location
In the middle of everything
Staff
Cleanliness & Comfort
Centara Grand at Central World
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sri Panwa Phuket Luxury Pool Villa Hotel
Phuket
Authenticity & Character
Location
A bit far from everything
Staff
Cleanliness & Comfort
Activity Reviews
Phuket Half-Day City Tour
Phuket Half-Day City Tour
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Temple Tour with Market Visit!
Chiang Mai Temple Tour with Market Visit!
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Elephant Nature Park Visit
Elephant Nature Park Visit
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Temple and Hill tribes in Chiang Mai
Temple and Hill tribes in Chiang Mai
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Bird Watching Tour neaby Bangkok
Bird Watching Tour neaby Bangkok
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Temples, Market and Nightlife in Bangkok
Temples, Market and Nightlife in Bangkok
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
John Gray's - Hong by Starlight
John Gray's - Hong by Starlight
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
SIMILAN SNORKELING - Similan Island
SIMILAN SNORKELING - Similan Island
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Feb 17, 2026

Dear Nina,

Thank you so much for your kind words and details review with rating about the services.
It truly means a lot to hear that your trip went exactly as planned and that you were able to experience everything you hoped for. It was such a pleasure organizing this journey for you and making sure every detail matched your preferences.

Thank you again for using Kim Kim and choosing us as destination specialist. Looking forward to planning your next beautiful adventure with Kimkim!

Best Regards from Thailand
Bella

We had such an incredible time on our trip to...
Greece | Oct 6 - Oct 14, 2025

J
Joanna W.
Chicago, IL | Reviewed on Feb 17, 2026
We had such an incredible time on our trip to Greece! Angela (Aggeliki) was incredible to work with. We were nervous having never used KimKim before, but it turned out to be a great decision for us. Angela helped us create a great itinerary, was always available and responsive if we had questions or changes during the trip, and ensured everything was easy and streamlined. All our transportation drop-offs and pickups were on time and easy to navigate. She sent us all our ferry tickets in... Read more

We had such an incredible time on our trip to Greece! Angela (Aggeliki) was incredible to work with. We were nervous having never used KimKim before, but it turned out to be a great decision for us. Angela helped us create a great itinerary, was always available and responsive if we had questions or changes during the trip, and ensured everything was easy and streamlined. All our transportation drop-offs and pickups were on time and easy to navigate. She sent us all our ferry tickets in advance. All the tours were incredible - especially the individual tour in Tinos and the small group tour in Santorini. We loved the hotels she picked for their unique features and charms. Overall we had a blast!!

Hotel Reviews
Infinity View Hotel Tinos
Tinos

LOVED this hotel. Views were incredible. Make sure to use the bug deterrent thing on the wall, though, if you're going to keep your windows open!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
14 Reasons Why
Athens

Excellent breakfast, centrally located, perfect home-base for a few days in Athens!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

Great tour, considering how crowded this area of Athens is! Very informative, great guide, good equipment so we could hear.

Tinos Full Day Tour
Tinos Full Day Tour
Tinos

Tour guide was wonderful - love how the tour was so individualized and took us to lots of unique locations all across Tinos. One of my favorite parts of our Greece trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic Tour 2025
Panoramic Tour 2025
Santorini

Great tour - Maria was a lovely guide! I was a little bummed that our itinerary had initially included Oja but then the tour didn't go there - but regardless, we still had a fantastic time on this tour! Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Athens Wine Tasting Tour & Nightlife
Athens Wine Tasting Tour & Nightlife
Athens

Fotis was a lovely guide, we learned a lot about local food and liquors - such a fun start to our Athens visit!

Quality of Experience
Guides, Drivers and Staff
Naxos Town Food Tour - afternoon with dinner
Naxos Town Food Tour - afternoon with dinner
Naxos

I thought this was a good tour. However, such a large group was a bit trickier to navigate. And Naxos is so small that we ended up visiting several places that I had already visited in my first day of sightseeing the area.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Feb 17, 2026

Yeia sou Joanna,

Thank you so much for sharing your feedback on your experience.
I am delighted to know that you had a wonderful time here in Greece with us.
Tinos is one of my favorite, too! Has this charm and such a relaxing vibe, right?
We would love to see you coming back one day. There are so many more I would be thrilled to show you in my amazing country. 🙂

Until our paths meet again take care and safe travels!
Angela and the GA Trips team

Michelle did a wonderful job putting together...
New Zealand | Feb 8 - Feb 16, 2026

Andrew
Andrew R.
Ashburn, VA | Reviewed on Feb 17, 2026

Michelle did a wonderful job putting together the trip details and timing of each stop. Highly recommend

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Feb 26, 2026

Thanks for your review Andrew. I am glad you enjoyed your short trip to NZ and hope you managed to catch some good fish!

Fabulous 30th anniversary trip
Costa Rica | Feb 7 - Feb 15, 2026

Lori
Lori S.
San Ramon, CA | Reviewed on Feb 17, 2026
The overall trip was amazing. Borinquen was fun. We loved our hotel. The ziplining was truly fun. Monteverde was beautiful, with our hike being a highlight. The guide, Andy was VERY amazing and super fun. The dinner in the glass room was one of the best food experiences we have ever done. The waiter was amazing :). Finally, Tamarindo was warm, relaxing, and a great way to end our trip. The only thing we would say is for the Panache catamaran dinner cruise, be sure to let everyone... Read more

The overall trip was amazing. Borinquen was fun. We loved our hotel. The ziplining was truly fun. Monteverde was beautiful, with our hike being a highlight. The guide, Andy was VERY amazing and super fun. The dinner in the glass room was one of the best food experiences we have ever done. The waiter was amazing :). Finally, Tamarindo was warm, relaxing, and a great way to end our trip. The only thing we would say is for the Panache catamaran dinner cruise, be sure to let everyone know that pickup was 12:45 (on time), but you do not return until 7pm or later. The schedule said 12:45-4:45.

Hotel Reviews
Borinquen Thermal Resort
Guanacaste

Great place, enjoyed the hot springs, ziplining, and food was amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Capitán Suizo Beachfront Boutique Hotel
Tamarindo

Great location, right at the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Koora Hotel
Monteverde

Beautiful area. It was peaceful and serene. Staff very friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Introduction to Rincón de la Vieja
Introduction to Rincón de la Vieja
Rincón de la Vieja
Quality of Experience
Guides, Drivers and Staff
Transport
Natural High Expedition Tour at Borinquen
Natural High Expedition Tour at Borinquen
Rincón de la Vieja

Great hike, saw lots of birds and enjoyed our guide, Oskar.

Quality of Experience
Guides, Drivers and Staff
Transport
Canopy Tour at Borinquen Thermal Resort
Canopy Tour at Borinquen Thermal Resort
Rincón de la Vieja

Super fun, our guides were amazing, fun, and full of life

Quality of Experience
Guides, Drivers and Staff
Transport
Cloud Forest Reserve Privately Guided Hike
Cloud Forest Reserve Privately Guided Hike
Monteverde

Andy was so well educated on the plants, area, and animals. We learned so much from him. We even had lunch with him at the end.

Quality of Experience
Guides, Drivers and Staff
Transport
San Lucas Treetop Dining Experience - Wine Pairing
San Lucas Treetop Dining Experience - Wine Pairing
Monteverde

One of the top food experiences EVER. Beautiful, food amazing, our waiting was amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Catamaran Tour
Sunset Catamaran Tour
Costa Rica

Really fun, great food, great staff.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 17, 2026

Hello Lori
I'm happy to hear you had a wonderful anniversary trip to Costa Rica and that you enjoyed Borinquen Thermal Resort and especially the San Lucas Treetop Dining Experience. These are two of our absolute favorites.

Thank you
Holden Ketchum
Serendipity Adventures

Kerala Trip Review
India | Dec 15 - Dec 23, 2025

A
Ayishwarriyah T.
Singapore | Reviewed on Feb 17, 2026
We had a fantastic trip to Kerala, visiting Kochi, Munnar, Thekkady, and Alappuzha. Everything was very well organised by Wind Horse Tours / Rajat, and the itinerary flowed smoothly. We really appreciated how flexible and responsive they were—when we requested a guide, they quickly arranged one for us, which made the experience even better. Special mention to our driver Jibbin, who was extremely accommodating, calm, and great with our two youngest boys—he made the long drives very... Read more

We had a fantastic trip to Kerala, visiting Kochi, Munnar, Thekkady, and Alappuzha. Everything was very well organised by Wind Horse Tours / Rajat, and the itinerary flowed smoothly.

We really appreciated how flexible and responsive they were—when we requested a guide, they quickly arranged one for us, which made the experience even better.

Special mention to our driver Jibbin, who was extremely accommodating, calm, and great with our two youngest boys—he made the long drives very comfortable and stress-free.

Overall, it was a relaxing and memorable trip. Would definitely recommend Wind Horse Tours / Rajat for a well-planned and family-friendly Kerala holiday

Local specialist: Rajat Gupta
Rajat
Rajat Gupta
Local specialist in Delhi | Replied on Feb 23, 2026

Dear Ayishwarriyah & Sri,

Thank you so much for your kind words. It truly means a lot to me. I am very happy to know that you had a relaxing and memorable time in Kerala and that the itinerary flowed smoothly for your family. Your appreciation for the flexibility and quick arrangements is deeply valued.

I will certainly pass your special mention to Jibbin. He will be very happy to hear that he made the journey comfortable for you and the boys.

It was a pleasure assisting you and your family and I truly hope to help you plan another India journey in the future.

Best,
Rajat

New Zealand
New Zealand | Feb 1 - Feb 14, 2026

K
Kaya W.
Seattle, WA | Reviewed on Feb 16, 2026
Our trip was so so SO amazing! We loved NZ so much and never wanted to leave. Monika was wonderful throughout the trip building process, booking, and during our trip of any needs came about. We had a few activities her shuffled due to weather and Monika was greatly supportive in getting things arranged and figured out appropriately! We are so grateful for her guidance and support. Read more

Our trip was so so SO amazing! We loved NZ so much and never wanted to leave. Monika was wonderful throughout the trip building process, booking, and during our trip of any needs came about. We had a few activities her shuffled due to weather and Monika was greatly supportive in getting things arranged and figured out appropriately! We are so grateful for her guidance and support.

Hotel Reviews
Pear Orchard Lodge
Nelson

Lovely, quiet spot on a pear farm. It’s warm and charming with a beautiful view. Hosts are attentive and kind.

Authenticity & Character
Location
Not walkable but beautiful location
Staff
Cleanliness & Comfort
You can hear other guests through you walls, otherwise lovely
Picton Beachcomber Inn
Picton

Loved this location, views, and walkability to everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PurePod Greta Valley (Korimako)
Canterbury

We had a lovely stay in the purepod once we found it. The instructions to find it from where you part need to be updated as we had a hard time finding it for a bit. There is no sign for the car park as listed in the instructions and the directions for the track point you downhill when you really need to go uphill. The track should itself is overgrown to chin height so we were covered in grasses and very itchy by the time we found our way to the purepod itself. There was also a cannon (for birds in the vineyard is my guess) going off every few minutes until 9pm and starting again at 6am which makes the environment slightly less tranquil. The purepod itself is a dream, the food was amazing, and we had a lovely night, just a few details that were a surprise disappointment.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peppers Bluewater Resort
Lake Tekapo

Lovely stay! A bit busy and crowded but overall wonderful location, walkable, and the laundry was really nice to have.

Authenticity & Character
Location
No
Staff
Cleanliness & Comfort
Ramada Suites Queenstown
Queenstown

Loved the walkability to anywhere! Centrally located but away from the crowds and so quiet.

Authenticity & Character
Location
Staff
Wonderful experience with super kind and helpful staff
Cleanliness & Comfort
Housekeeping did make the bed one night but left dirty cups and towels not replaced. Left used towel on top of made bed, odd housekeeping experience.
Activity Reviews
Tekapo Springs - StarGazing
Tekapo Springs - StarGazing
Lake Tekapo

Didn’t have a clear night unfortunately so did virtual reality experience. Still learned a lot but different than authentic experience. Can’t control the weather so no one’s fault!

Quality of Experience
Guides, Drivers and Staff
Great Taste Trail (self-guided cycle ride with E-bike Option) - Kaiteriteri to Mapua (43km)
Great Taste Trail (self-guided cycle ride with E-bike Option) - Kaiteriteri to Mapua (43km)
New Zealand

So fun! And Nikki was great to work with. She loved the route she scoped for us and really showed us so much character of the area from the rolling hills to the beaches.

Quality of Experience
Guides, Drivers and Staff
Transport
Abel Tasman - Sail , Seals and walk
Abel Tasman - Sail , Seals and walk
New Zealand

Had to be rescheduled due to storm but reschedule was smooth and efficient and we had a wonderful time both on the boat and hike back!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Milford Sound - Coach from Queenstown, scenic cruise and flight back to Queenstown
Milford Sound - Coach from Queenstown, scenic cruise and flight back to Queenstown
Queenstown

Incredible experience. On the first leg piece driver was so fun and knowledgeable. He made the 4.5 hour drive pass by so easily and was a joy to spend time with. Cruise and fly were equally amazing and it was so cool to see the national park from so many different angles.

Quality of Experience
Guides, Drivers and Staff
Transport
Skyline Queenstown Gondola transport Including 3 rides on the Luge
Skyline Queenstown Gondola transport Including 3 rides on the Luge
Queenstown

Beautiful views. Luge is very crowded, recommend going at a weird time to avoid crowds and lines. Staff were unfortunately cranky and rude.

Dart River Funyak Safari
Dart River Funyak Safari
New Zealand

No kayaking due to river level being too high but they quickly rearranged our trip and did the jet boat portion for us instead. This was a super fun a beautiful experience and we are very grateful they were able to accommodate some adventure for us despite the weather not working for kayaking.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 02, 2026

This makes me so happy to read — thank you Kaya !!!
I’m absolutely thrilled that you loved New Zealand so much (it’s hard to leave, I know! ).
Thank you for your trust and your kind words — it truly means a lot. I hope NZ calls you back again one day!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.