Kimkim Trip Reviews

4.8
Based on 16,995 ratings
Read 16,995 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

An unforgettable Norwegian experience
Norway | Sep 18 - Sep 25, 2024

Olivia
Olivia P.
Newark, NJ | Reviewed on Oct 02, 2024

Kadri was an absolute pleasure to collaborate with on my Norway itinerary. My experience was seamless and memorable in a way that would not have been possible without her assistance. There were many highlights of the trip, not least of which was catching the northern lights in TromsĆø on the Aurora dinner cruise. No doubt I will utilize Kimkim again in the future!!

Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Oct 03, 2024

Hi Olivia!

Thank you so much for the wonderful review! :)
It's amazing that you had such a wonderful time in our lovely country. The Northern Lights are truly one of the coolest things you can experience on this planet and I'm so happy you got to experience them yourself!

All the best,
Kadri

Abdellah was excellent. During the planning,...
Morocco | Sep 15 - Sep 23, 2024

L
Leslie D.
Gaithersburg, MD | Reviewed on Oct 02, 2024
Abdellah was excellent. During the planning, he incorporated our requests, responded promptly and was always available.
We were very pleased with our driver, Illayce (excuse my misspelling). His driving was excellent, was always prompt and shared many interesting stories making a personal connection. Our guides-Hannan and Sharif were well informed and personable.
Our accommodations were very nice. The hotel in Boulmane Dades was adequate, but not as luxurious as other; however, the meal...
Read more

Abdellah was excellent. During the planning, he incorporated our requests, responded promptly and was always available.
We were very pleased with our driver, Illayce (excuse my misspelling). His driving was excellent, was always prompt and shared many interesting stories making a personal connection. Our guides-Hannan and Sharif were well informed and personable.
Our accommodations were very nice. The hotel in Boulmane Dades was adequate, but not as luxurious as other; however, the meal served was fabulous and the best we had.
The camel ride and evening in the desert was a highlight of the trip.
All in all, we were very happy with the plans and accommodations arranged by Kimkim.

Hotel Reviews
Dar Rihana Dades
Douar AĆÆt Ouffi

The least luxurious of all of our hotels, but was clean and adequate. The best meal we had in Morocco!

Authenticity & Character
Staff
Cleanliness & Comfort
Elegancia Riad Boutique & SPA
Marrakech

Lovely accommodations

Tiziri Luxury Camp
Merzouga

Evening entertainment was very nice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
FĆØs
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

Beautiful views--please advise travelers of the number of steps...well worth it, but better to be prepared for the over 100 steps!

Authenticity & Character
Location
Staff
Early morning departure and staff was quick to carry our luggage-and pack a to go breakfast!
Cleanliness & Comfort
Activity Reviews
Transfer from Dades to Merzouga via Todra Gorges & Erfoud
Transfer from Dades to Merzouga via Todra Gorges & Erfoud
Morocco

Illyace made the drive enjoyable--stopped for authentic Barbeque lunch which was delicious

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Chefchaoeun
Guided Tour of Chefchaoeun
Chefchaouen

Guide was personable, but he talked rapidly and was often difficult to understand

Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Hannan was very informed and pleasant
Transport
Marrakesh Evening Food Tour
Marrakesh Evening Food Tour
Marrakesh

A good variety of foods presented

Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Sharif was well spoken and gave us good information.

Drive from Chefchaouen to Tangier Med Harbor
Drive from Chefchaouen to Tangier Med Harbor
Morocco

Early morning departure and Illyace was on time and as always personable. He was a fantastic driver for our entire journey!

Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 03, 2024
Hi Leslie, Thank you so much for your wonderful feedback! We’re glad to hear that Abdellah was able to meet your requests and that he was responsive and available throughout the planning process. It’s great to know that you enjoyed your time with Illayce and appreciated his driving skills and personal stories. We’re also glad to hear that Hannan and Sharif provided you with engaging and informative experiences. Your comments about the accommodations, especially the meal in Boulmane Dades,... Read more

Hi Leslie,

Thank you so much for your wonderful feedback! We’re glad to hear that Abdellah was able to meet your requests and that he was responsive and available throughout the planning process. It’s great to know that you enjoyed your time with Illayce and appreciated his driving skills and personal stories.

We’re also glad to hear that Hannan and Sharif provided you with engaging and informative experiences. Your comments about the accommodations, especially the meal in Boulmane Dades, are much appreciated, and we’re delighted that the camel ride and desert evening were highlights for you!

Thank you for choosing Kimkim for your journey, and we look forward to helping you plan your next adventure!

Best regards,
Abdel

Santiago tour
Chile | Oct 10 - Oct 17, 2025

L
Lauren J.
United Kingdom | Reviewed on Oct 02, 2024
We originally booked a trip to Atacama as part of our Chile trip, but our plans changed after we discovered we were expecting a baby. Angel very kindly offered to take us around Santiago instead, having been our main point of contact for the original Atacama booking.
It was great to meet Angel. He was as enthusiastic in person as over email :) Our tour was informative, interesting and very fun!
We would happily recommend Kim Kim and Angel to others seeking a professional and friendly tour in...
Read more

We originally booked a trip to Atacama as part of our Chile trip, but our plans changed after we discovered we were expecting a baby. Angel very kindly offered to take us around Santiago instead, having been our main point of contact for the original Atacama booking.
It was great to meet Angel. He was as enthusiastic in person as over email :) Our tour was informative, interesting and very fun!
We would happily recommend Kim Kim and Angel to others seeking a professional and friendly tour in Chile.

Hotel Review
Hotel La Casa de Don TomƔs
San Pedro de Atacama

We didn’t stay here - please see our review and discount the star rating. The survey will not let me proceed without scoring

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Oct 03, 2024

Hi Lauren!!
It was awesome to meet you in Santiago, I had so much fun :)
I hope you can come back someday with a bigger family now!!
I wish you the best in the next couple of months!

Best Regards,
Angel.

Celebrating our 30th anniversary in beautiful Portugal
Portugal | Sep 21 - Sep 30, 2024

Connie
Connie L.
Canada | Reviewed on Oct 02, 2024
The goal of our trip was to celebrate our 30th anniversary in a way that would allow us to relax and experience the beauty and wonder of Portugal without worrying planning all the details. Once Marta understood what we enjoyed, she planned a fabulous vacation for us. Our accommodations allowed us to access desirable historic sights and walking paths, ocean beauty within several minutes. The tours Marta booked, like biking through Porto, visiting the Douro Valley, walking through Lisbon and... Read more

The goal of our trip was to celebrate our 30th anniversary in a way that would allow us to relax and experience the beauty and wonder of Portugal without worrying planning all the details. Once Marta understood what we enjoyed, she planned a fabulous vacation for us. Our accommodations allowed us to access desirable historic sights and walking paths, ocean beauty within several minutes. The tours Marta booked, like biking through Porto, visiting the Douro Valley, walking through Lisbon and visiting Sintra created memorable experiences as each guide was excellent, personable and well versed in their area of expertise.

Hotel Reviews
Flores Boutique Hotel
Porto

In the heart of the city, this gem was clean, filled with charm and offered an amazing breakfast.

Authenticity & Character
The little courtyard on the 4th floor, the dining room with it's painted ceiling, it oozed with charm.
Location
Within walking distance of the historic downtown, we could walk everywhere we wanted to go from here.
Staff
Helpful and friendly
Cleanliness & Comfort
Our room was spotless, and the bed and linens were excellent
Be Poet Baixa Hotel
Lisbon

Our room was in the heart of the charming city center, close to everything and yet the windows, once closed, blocked all noise. We could see the water from our balcony and walk for hours, seeing many historic sights from this hotel.

Authenticity & Character
The room had everything we needed, including a little fridge and a coffee maker, the breakfast was delicious
Location
Close to the heart of the city
Staff
So kind, helpful, Yves went over and above, the staff was wonderful
Cleanliness & Comfort
Clean rooms, hallways and restaurant.
Carvi Beach Hotel
Lagos

Right on the water, near a board walk that allowed you to meander all the along the coastline for many kilometers. We also loved the fact that we could walk to the historic part of the city in minutes. Finally, the rooftop restaurant, with views of the ocean, was fabulous.

Authenticity & Character
It felt like a beach hotel, simple but clean.
Location
Right on the ocean, next to the beach and walking trails.
Staff
Warm and helpful
Cleanliness & Comfort
Simple, part of the room had been redone, not the bathroom but it was very functional
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Oct 03, 2024

Hi Connie, thank you for submitting your feedback! It was a pleasure to help you plan a trip to Portugal so you can celebrate your anniversary abroad discover new charming locations and create life-long memories šŸ¤— Hope to hear from you soon for another adventure! Best, Marta

Fabulous time.
Brazil | Sep 16 - Sep 26, 2024

C
Carmen P.
Houston, TX | Reviewed on Oct 02, 2024
We had an excellent time and will certainly my use KimKim again.
While initially we had to get aligned with Renata, she was great. Renata went out of her way to meet our needs before the trip and during the trip. Really appreciated her.
Our guide in Rio, Bruno was sensational. We loved having him. Would recommend him to anybody. Truly amazing.
The anavilhana lodge was truly beautiful. All the personnel there were excellent. Nothing but accolades.
Read more

We had an excellent time and will certainly my use KimKim again.
While initially we had to get aligned with Renata, she was great. Renata went out of her way to meet our needs before the trip and during the trip. Really appreciated her.
Our guide in Rio, Bruno was sensational. We loved having him. Would recommend him to anybody. Truly amazing.
The anavilhana lodge was truly beautiful. All the personnel there were excellent. Nothing but accolades.

Hotel Reviews
Anavilhanas Jungle Lodge
Manaus

Absolutely amazing!!! Loved all the personnel especially the guides.. Kendrick, Ramon, etc Truly an amazing experience e

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arena Ipanema
Rio de Janeiro
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arena Copacabana Hotel
Rio de Janeiro
Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
Half-Day Tour of Sitio Burle Marx, Rio de Janeiro
Half-Day Tour of Sitio Burle Marx, Rio de Janeiro
Rio de Janeiro

Simply amazing… truly awesome experience

Quality of Experience
Full Days at the Anavilhanas Jungle Lodge
Full Days at the Anavilhanas Jungle Lodge
The Amazon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Renata Guglielmetti
Renata
Renata Guglielmetti
Local specialist in Brazil | Replied on Oct 04, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent time. It’s fantastic to know that Bruno made such a positive impression in Rio—he truly is a gem! We're also glad you enjoyed the beauty of the Anavilhanas Lodge and the excellent service from the staff. We can't wait to help you plan your next adventure with KimKim! Safe travels!
Best,
Renata

Everything was super organized and the follow...
Japan | Sep 15 - Sep 30, 2024

J
Jose B.
Seattle, WA | Reviewed on Oct 02, 2024

Everything was super organized and the follow up made by the team was amazing and highly appreciated

Local specialist: Myaen Verzosa

Italy Trip for our 40th Anniversary
Italy | Sep 18 - Sep 29, 2024

Thomas
Thomas K.
Mooresville, NC | Reviewed on Oct 02, 2024
Our trip was fabulous! All of the hotels were really nice and their locations were close to all the attractions. Our tour leaders were great, and very knowledgeable on the subjects at hand. All of our transfers were on time, and the drivers were very cordial. All of the sites that Martina suggested were great, and we loved the different wineries she selected for us to visit. We would definitely use kimkim again in the future. Read more

Our trip was fabulous! All of the hotels were really nice and their locations were close to all the attractions. Our tour leaders were great, and very knowledgeable on the subjects at hand. All of our transfers were on time, and the drivers were very cordial. All of the sites that Martina suggested were great, and we loved the different wineries she selected for us to visit. We would definitely use kimkim again in the future.

Activity Review
Private boat tour of Cinque Terre
Private boat tour of Cinque Terre
Cinque Terre

This boat tour was one of our favorite activities of our whole trip. Our host was great, knew the area well, and his English was perfect. He even had bread, pesto, and wine made by his neighbor on the boat for us and it was all exceptional!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Martina Venturi

amazing Italy experience. ...
Italy | Sep 18 - Sep 28, 2024

Andrea
Andrea S.
Newark, NJ | Reviewed on Oct 02, 2024
Susan and I had an amazing Italy experience. Our guides were so knowledgeable and very friendly. We were extremely lucky to have beautiful weather during our trip. All the excursions were so wonderful! The only thing I was taken back by was the amount of people in the Colosseum and the Vatican- it was difficult to listen to the guide, take pictures and stay with the group. But, I guess that’s to be expected… The only suggestion I have- would be to make visitors aware if they are going to the... Read more

Susan and I had an amazing Italy experience. Our guides were so knowledgeable and very friendly. We were extremely lucky to have beautiful weather during our trip. All the excursions were so wonderful! The only thing I was taken back by was the amount of people in the Colosseum and the Vatican- it was difficult to listen to the guide, take pictures and stay with the group. But, I guess that’s to be expected… The only suggestion I have- would be to make visitors aware if they are going to the Vatican/Sistine Chapel, that they need to cover their shoulders and knees 😊..
I want to Thank you again, Francesco, for such an awesome adventureā£ļøšŸ‡®šŸ‡¹

Hotel Review
Trevi Collection Hotel
Rome

Very helpful staff…Amazing breakfast…Great view

Authenticity & Character
Staff and views
Location
You are steps away from the Trevi Fountain and Spanish Steps
Staff
Cleanliness & Comfort
Activity Reviews
Vatican & Sistine Chapel - Small Group Tour
Vatican & Sistine Chapel - Small Group Tour
Rome

Just overwhelmed! The beauty within these walls.

Quality of Experience
Sooo many people- felt rushed and stressed
Guides, Drivers and Staff
Colosseum, Roman Forums and Palatine Hill
Colosseum, Roman Forums and Palatine Hill
Rome

Unbelievable! Glad we had a guide- lots of people going through and lots of steps- wear comfy shoes..

Quality of Experience
Capri self guided day-trip with hydrofoil tickets
Capri self guided day-trip with hydrofoil tickets
Sorrento

Beautiful, narrow roads-but they know hiw to maneuver them😳

Quality of Experience
Guides, Drivers and Staff
Transport
We didn’t crash or get run off the roadšŸ˜‚
Amalfi Coast experience from Sorrento
Amalfi Coast experience from Sorrento
Sorrento

So much beauty in one place.

Quality of Experience
Guides, Drivers and Staff
Roberto was a great guide- full of history and humor- lived him!
Transport
Explore Pompeii on the way to Naples
Explore Pompeii on the way to Naples
Italy

Can’t believe how much has survived over the centuries. How the people lived, the politics, the businesses and the design of the city.

Quality of Experience
The history
Guides, Drivers and Staff
Anna was a perfect guide and great sense of humor!
Transport
Pizza and gelato making class
Pizza and gelato making class
Florence

Never made pizza or gelato before. The ingredients were basic, but the end product was delicious!

Quality of Experience
The chefs
Murano, Burano and Torcello Excursion
Murano, Burano and Torcello Excursion
Venice

Love, love, loved visiting all 3 islands

Quality of Experience
The guide was super! Walking through the streets, visiting the shops
Guides, Drivers and Staff
Transport
Private Gondola Ride
Private Gondola Ride
Venice

Just a wonderful way to go through the back alleys

Quality of Experience
Guides, Drivers and Staff
On his phone the majority of time
Transport
Local specialist: Francesco Ferraiuolo
Francesco
Francesco Ferraiuolo
Local specialist in Rome | Replied on Oct 15, 2024
Ciao Andrea, Hi Susan Thank you so much for sharing your wonderful experience! I’m really happy to hear that you and Susan had an unforgettable trip here in Italy. It’s great to know you enjoyed our excursions and were blessed with such beautiful weather throughout! šŸŒž I completely understand your point about the Colosseum and Vatican; they are indeed busy places, but I’ll keep your feedback in mind to make the experience even smoother. Thanks also for sharing the beautiful photos, they... Read more

Ciao Andrea, Hi Susan

Thank you so much for sharing your wonderful experience! I’m really happy to hear that you and Susan had an unforgettable trip here in Italy. It’s great to know you enjoyed our excursions and were blessed with such beautiful weather throughout! šŸŒž

I completely understand your point about the Colosseum and Vatican; they are indeed busy places, but I’ll keep your feedback in mind to make the experience even smoother.

Thanks also for sharing the beautiful photos, they were a joy to see! I hope to welcome you back for another Italian adventure soon.

Warm regards,
Francesco 😊

What an amazing trip! Our specialist Dalia an...
Spain | Sep 20 - Sep 23, 2024

Lori
Lori K.
Brookhaven, GA | Reviewed on Oct 02, 2024
What an amazing trip! Our specialist Dalia and her team did an awesome job of coordinating all aspects of our trip and satisfying our wishes of great food adventure and iconic sites. Our drivers Francesc and Ali were the best! They made the long drives to and from our destinations very enjoyable with stories and language tips. Our boat captain David was amazing. Took us to places that no other boat would’ve gone and showed us amazing sites. Read more

What an amazing trip! Our specialist Dalia and her team did an awesome job of coordinating all aspects of our trip and satisfying our wishes of great food adventure and iconic sites. Our drivers Francesc and Ali were the best! They made the long drives to and from our destinations very enjoyable with stories and language tips. Our boat captain David was amazing. Took us to places that no other boat would’ve gone and showed us amazing sites.

Activity Reviews
Kayaking in Tossa de Mar
Kayaking in Tossa de Mar
Costa Brava

Kayaking in Tossa de Mar was amazing! Our guide took a small group of us around the coast and into caves and coves for spectacular views, crystal blue waters and amazing stories!

Quality of Experience
Guides, Drivers and Staff
Transport
Sailing along the Costa Brava - Exploring its many coves and caves
Sailing along the Costa Brava - Exploring its many coves and caves
Costa Brava

We had a private excursion with our captain David around the coast of amazing cliffs. He found secret caves and coves that made the day unforgettable!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Oct 03, 2024

Thank you so much for your wonderful review! You were such an absolute pleasure to work with, and I loved planning this trip for you, especially for such a special milestone as your anniversary. I'm thrilled to hear that you enjoyed the food, adventure, and iconic sites, and that Francesc, Ali, and David made your experience even more memorable. I would be more than happy to help you plan any future trips to Spain or Portugal!

An overpriced hassle.
Greece | Sep 27 - Oct 1, 2024

J
John S.
Newark, NJ | Reviewed on Oct 02, 2024
We had booked what was to be a lux vacation, and paid $1200 per person for four nights. Included were hotel rooms and professional private your guides.
The trip started badly when we tried to check into our first hotel and the reservation was missing. The Kimkim team fixed this, but it caused unnecessary stress.
Likewise, there were no contact details for any of the guides, so getting in tough was always challenging, and wasting our tour time.
While the first hotel Olympion Asty was...
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We had booked what was to be a lux vacation, and paid $1200 per person for four nights. Included were hotel rooms and professional private your guides.
The trip started badly when we tried to check into our first hotel and the reservation was missing. The Kimkim team fixed this, but it caused unnecessary stress.
Likewise, there were no contact details for any of the guides, so getting in tough was always challenging, and wasting our tour time.
While the first hotel Olympion Asty was reasonably within the range of our expectations, the second hotel, Grove Seaside was a disaster. Dated, wrecked rooms, inedible food, sketchy neighborhood. How maintains a 4* rating is a mystery and should have been disqualified by Kimkim.
The third hotel Mystra Grand was very nice and should have been the standard for all the hotels we stayed in.
The last hotel, Elite City, was likewise not very acceptable. The lobby and the main building were OK, but the separate villas where the rooms were located were wrecked, dirty, even our door didn't close properly because someone had kicked the door in and it wasn't fixed.
The guides were all good. Professional, knowledgeable, prompt, pleasant, even entertaining.
Our biggest complaint is the price we were charged for the trip. If we had booked the hotels ourselves, we would have paid 550 euros per couple for the 4 nights. The tours would have been further 400 euros per couple. But we were charged 2200 euros per couple, which is a ridiculous upcharge for a very unsatisfactory experience full of hassles.
I would not recommend Kimkim to anyone, certainly not for anything that required some research and planning.

Hotel Reviews
Olympion Asty Olympia
Ancient Olympia

A good standard for a decent unpretentious hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Grove hotel Drepano Nafplio
Nafplio

Old, dirty and in a poor location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mystras Grand Palace
Sparta

Beautiful spot with amazing views. Decent and comfortable rooms. Great staff. Very acceptable and varied food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elite City Resort
Kalamata

Beaten up and unfriendly. Nice lobby, ok breakfast, terrible rooms. Our basement 'garden view' room looked out on a piece of weedy lawn. The door had been locked on and not repaired. The room had been flooded and all the baseboards and bottom of the furniture were swollen and buckled. Need I say more?

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Ancient Olympia Visit
Private Ancient Olympia Visit
Greece

Maria was a very entertaining and knowledgeable guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-guided Day Trip to Mycenae, Epidaurus and Corinth
Self-guided Day Trip to Mycenae, Epidaurus and Corinth
Nafplio

We had two guides. The first one was knowledgeable but a little boring. Because we wasted 30 mins locating him, we missed out on a lot of the tour. The second guide Patty was very interesting and fun.

Quality of Experience
Private Historic Walk & Visit to Palamidi Fortress
Private Historic Walk & Visit to Palamidi Fortress
Nafplio

Patty was a knowledgeable and fun guide.

Quality of Experience
Guides, Drivers and Staff
Sparta History Walk
Sparta History Walk
Greece

Very nice and fun guides but not much to see. Sparta doesn't have much antiquity and the town is rather poor.

Quality of Experience
Guides, Drivers and Staff
Self-guided  Activity to Explore the Medieval Town of Mystras from Kalamata
Self-guided Activity to Explore the Medieval Town of Mystras from Kalamata
Kalamata

Did not go Mystra. Kalamata is OK but nothing much to see.

Quality of Experience
Skip it.
Self-guided Exploration to Caves of Diros
Self-guided Exploration to Caves of Diros
Greece

Did not get there.

Quality of Experience
No comment
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 17, 2024
Thank you for your feedback, John. We sincerely apologize for the initial issues with your hotel check-in and the challenges with certain accommodations. While the Olympion Asty and Mystras Grand met expectations, we apologize for the experiences at Grove Seaside and Elite City and are actively reevaluating these properties for future travelers. Regarding the cost estimates, thank you for bringing this to us; however, they do not align with our pricing. I'm happy our support team was able to... Read more

Thank you for your feedback, John. We sincerely apologize for the initial issues with your hotel check-in and the challenges with certain accommodations. While the Olympion Asty and Mystras Grand met expectations, we apologize for the experiences at Grove Seaside and Elite City and are actively reevaluating these properties for future travelers.

Regarding the cost estimates, thank you for bringing this to us; however, they do not align with our pricing. I'm happy our support team was able to help clarify this to ensure transparency. Your insights are invaluable as we improve our processes and ensure every journey reflects the quality we’re committed to delivering!

Returned two days ago from an amazing trip to...
Morocco | Sep 19 - Sep 28, 2024

P
Pam P.
Denver, CO | Reviewed on Oct 02, 2024
Returned two days ago from an amazing trip to Morocco.
Mouad, our driver and main host was a delight. He was always cheerful, loved pleasing us and showed his pride in his culture, heritage and country every step of the way. He shared with us some insights on the native customs, products and sites. He was eager to please and made sure all our needs were met. No one could ask for a better host.
Majid, although it was always virtual, he was always responsive to any questions we had and...
Read more

Returned two days ago from an amazing trip to Morocco.
Mouad, our driver and main host was a delight. He was always cheerful, loved pleasing us and showed his pride in his culture, heritage and country every step of the way. He shared with us some insights on the native customs, products and sites. He was eager to please and made sure all our needs were met. No one could ask for a better host.
Majid, although it was always virtual, he was always responsive to any questions we had and checked on us throughout the trip to ensure everything was to our liking.
Truly gold medal service from these two gentleman.

Hotel Reviews
Dar Rihana Dades
Douar AĆÆt Ouffi

This hotel is a true treasure. The staff was so helpful and the food and accommodations were outstanding.

Authenticity & Character
The staff.
Location
The canyon is beautiful
Staff
See above
Cleanliness & Comfort
Recently renovated and absolutely beautiful.
Tiziri Luxury Camp
Merzouga
Authenticity & Character
Location, location, location.
Location
It is in the Sahara. No other place like it.
Staff
Cleanliness & Comfort
Just the whole glamping experience. The room was beautifully appointed and clean.
Elegancia Riad Boutique & SPA
Marrakech
Authenticity & Character
I felt like I was staying in a Riad in days of yore. The roof top was perfect.
Location
Just steps away from the Medena.
Staff
So helpful and so patient with travel weary guest.
Cleanliness & Comfort
Activity Reviews
Half-Day Private Sightseeing Tour in Rabat
Half-Day Private Sightseeing Tour in Rabat
Rabat

Love our guide, Joseph. Loved the Kashbar we visited.

Quality of Experience
Guides, Drivers and Staff
Transport
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

Our local guide, a native of the Medina, Hiram (sp?) was so knowledgeable about the city. He showed and acted with great care and concern when one of our party became ill. He also showed us knocks and crannies of the Medina that only a native could show us. Enjoyed local food and artisan crafts.

Quality of Experience
Guides, Drivers and Staff
Transport
Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga

Just so much fun. Wish we had more time there.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 02, 2024
Hi Pam, Thank you so much for your glowing review! We are absolutely thrilled to hear about your amazing trip to Morocco and how much you enjoyed your experience with our team . It truly warms our hearts to know that Mouad's cheerful personality, dedication to sharing his culture, and genuine care for your comfort made your trip so special. We will be sure to pass on your compliments to him. My responsiveness and constant attention to your needs are a testament to my commitment to... Read more

Hi Pam,

Thank you so much for your glowing review! We are absolutely thrilled to hear about your amazing trip to Morocco and how much you enjoyed your experience with our team .

It truly warms our hearts to know that Mouad's cheerful personality, dedication to sharing his culture, and genuine care for your comfort made your trip so special. We will be sure to pass on your compliments to him.

My responsiveness and constant attention to your needs are a testament to my commitment to providing exceptional service.

We are so grateful for your kind words and are proud to have contributed to your unforgettable Moroccan adventure. We hope to welcome you back to Morocco again soon!
Best wishes,
Majid

GREECE planned on short notice and so enjoyable!
Greece | Sep 16 - Sep 25, 2024

S
Susan N.
Brookhaven, GA | Reviewed on Oct 02, 2024
We enjoyed our time throughout Greece. The hotel in Athens was clean, the workers were friendly and the room is okay. It nothing spectacular. Acropolis was great to see and our guide was great. We had a good time but Athens felt like just another big city in many ways. The Hotel- Milestones- in Naxos was fabulous and, Myrta, our host was over the top. She made us feel like family, the bed was like sleeping on a cloud, the patio/hot tub area facing the beach was so relaxing both to enjoy... Read more

We enjoyed our time throughout Greece. The hotel in Athens was clean, the workers were friendly and the room is okay. It nothing spectacular. Acropolis was great to see and our guide was great. We had a good time but Athens felt like just another big city in many ways.

The Hotel- Milestones- in Naxos was fabulous and, Myrta, our host was over the top. She made us feel like family, the bed was like sleeping on a cloud, the patio/hot tub area facing the beach was so relaxing both to enjoy breakfast in the morning and to end our day at night. The food was more than anyone could consume and all of it was outstanding. We had some things we were accustomed to and then so local Greek favorites.
Our cooking excursion in Naxos with Kastos was so special. To experience true farm to table was educational, fun and delicious. We loved seeing how true Greeks live in that area and we learned alot.
We loved the food tour in Naxos but would have preferred to have it at the beginning of our stay there because we saw parts of the island we had missed before then. Our guide, Natalia, was informative, excited about her job, and made the whole experience.

The hotel in Santorini was in a perfect location and had a nice amount of space with separate bedrooms, bathrooms and a great room. Artemis was a wonderful host, helping us find drivers for any additional excursions that we chose to do on our own.
The cooking/wine tasting excursion was exceptional. It might have been my favorite excursion that KimKim planned for us. The chef was so detail oriented and very personable. He made sure we knew how to convert the recipes to our measurements in the United States and he also allowed us to take pictures of all of the ingredients so I can replicate the dishes at home.
The boat tour of the island was lovely. We had perfect weather for it and our captain and crew were excellent. The food was very tasty to be something prepared on a boat. It was the only way to see the different variations of the island's topography.
The six hour tour of Santorini was nice but there were only two things we saw that we hadn't discovered on our own before we got to this. It would have been better to put it at the front of our time on the island. The winery and the monastery were still very enjoyable.

The fast ferry wasn’t what we expected. ... FAST. The first one didn’t feel fast at all because we were on the boat almost 6 hours but it was a relaxing way to travel. The Fast Ferry to Santorini was fast.

Hotel Reviews
NLH Monastiraki
Athens

Our stay at NLH Monastiraki was okay but not spectacular. The staff was accommodating, allowing us to leave our luggage early even though we couldn't check in right away. The room was fine, but we were disappointed by the balcony view, as it overlooked a street frequented by delivery trucks—not what we expected. Breakfast was similar to that offered by a Hampton Inn—decent, but not exceptional. A bit of a surprise was having to pay $5 for a cappuccino, as the staff member didn't show me how to use the machine myself. The rooftop bar was a letdown due to inappropriate music being played, but the view of the Acropolis was beautiful.

Milestones Naxos
Naxos

Milestones Naxos was by far my favorite place to stay. The room was gorgeous, and the hospitality by Eliza, who worked at the front desk, was unparalleled. She treated us like family, going out of her way to make us feel special with gestures like offering lemonade during the day and arranging transport to a nearby restaurant. The breakfasts were generous and the cleanliness was exceptional. The peacefulness of the location, with breathtaking views and serene surroundings, made for an unforgettable stay.

Anthemis Suites
Santorini

Artmeis was a wonderful host, greeting us immediately and allowing us to check into our room (really more like an apartment) early. We had a bedroom, a bathroom, a kitchenet with a family room. It was nice to have space to spread out and it was fabulous when it came time to pack up our luggage to fly home. He was extremely helpful with recommendations for restaurants and even made several reservations for us. He found us a driver when we didn't have one prearranged through KimKim. We had to leave well before the normal breakfast hour to make our flight home and he stocked our refrigerator with some cold breakfast foods for us so we could eat before we left. The location of this hotel was perfect for us and it was very quiet. The only way it would have been better was if it had a water view, but it was more than worth the trade off.

Authenticity & Character
Location
It was convenient between Firra and Oai.
Staff
Cleanliness & Comfort
Activity Reviews
Acropolis Temples, Ruins & Museum Visit
Acropolis Temples, Ruins & Museum Visit
Athens

The Explore Acropolis & Acropolis Museum tour was absolutely incredible. Our guide was incredibly informative and kind, making the experience memorable. She managed the pace well, accommodating slower-moving participants while keeping everyone engaged. Her genuine interest in sharing knowledge and helping us made this tour a highlight of our trip.

Cooking Class & Wine Tasting Experience
Cooking Class & Wine Tasting Experience
Santorini

The Cooking Class and Wine Tasting experience in Santorini was phenomenal. It was well-organized, and everything from the class instruction to the wine tasting was perfectly executed. It made for a spectacular and memorable day enjoying the culinary delights of the region.

Self-Guided Local Markets Visit
Self-Guided Local Markets Visit
Athens

We were able to knock around the city but we were exhausted. It would have been better if we could have checked in early to take a 1-2 hour nap so we would have more energy.

Self-Guided Historic Churches Walk
Self-Guided Historic Churches Walk
Athens

We chose to use this time to enjoy a glass of wine, people watch and do some shopping.

Quality of Experience
Self Guided Beach Day in Naxos
Self Guided Beach Day in Naxos
Naxos

We had truly planned to have a beach day, which was walking distance from our hotel, but we opted to rent a car and drive around the island because we found it so charming. We were so thankful we did. We found some fifth generation potters and toured their place and ordered pottery to be shipped home.

Quality of Experience
Self-Guided Santorini Shopping Trip
Self-Guided Santorini Shopping Trip
Santorini

I loved wandering around Santorini and talking with the shop owners and learning about them and the area they were located in within the village. To say I supported the economic development of Santorini was an understatement. We brought back wine, artisan jewelry and some clothing.

Quality of Experience
Highlights Day Trip from Fira
Highlights Day Trip from Fira
Santorini

The review was more based on the timing of the trip. Doing it at the end wasn't wise. It should have been a first thing for us because much of what we saw was something we had already discovered on our own. The guide was precious.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Caldera Catamaran Cruise
Morning Caldera Catamaran Cruise
Santorini

So fun and relaxing. It gave you a view of the island you wouldn't have otherwise and a great LAST adventure to have on the island.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Old Town Food Walk
Old Town Food Walk
Naxos

Natalia was AMAZING and so much fun. She knew more than she could share about Naxos and the shop/restaurant owners clearly love her as well. This would have been best to do our first day there.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Cooking at a Naxian Village Farm
Traditional Cooking at a Naxian Village Farm
Naxos

The Traditional Cooking at a Naxian Village Home was an amazing experience. We enjoyed it immensely, especially as our chef, a young family member, shared wonderful stories and insights into the family and culture. The simplicity and authenticity of the cooking was wonderful, and the time flew by as we were so engaged with the experience.

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 08, 2024
Susan, thank you so much for sharing your experience and these lovely photos! šŸ™Œ Taking the trip planning off your plate while you were juggling so much was a great pleasure and it’s wonderful to hear that the mix of adventure and relaxation was just what you needed. I’m glad Naxos was a highlight, from Myrta’s warm hospitality to the farm-to-table cooking class with Kastos. It’s great that you enjoyed Santorini, especially the cooking and wine-tasting experience with Artemis' help - I'll be... Read more

Susan, thank you so much for sharing your experience and these lovely photos! šŸ™Œ Taking the trip planning off your plate while you were juggling so much was a great pleasure and it’s wonderful to hear that the mix of adventure and relaxation was just what you needed. I’m glad Naxos was a highlight, from Myrta’s warm hospitality to the farm-to-table cooking class with Kastos. It’s great that you enjoyed Santorini, especially the cooking and wine-tasting experience with Artemis' help - I'll be sure to keep recommending it to future foodie travelers. Your feedback on the ferry and tours is much appreciated, and we look forward to helping with your next adventure! šŸ‡¬šŸ‡·

Amazing Greek Adventure!
Greece | Sep 15 - Sep 24, 2024

Gabrielle
Gabrielle W.
Newark, NJ | Reviewed on Oct 01, 2024
We had an amazing trip to Greece that was an authentic adventure exploring the islands with wonderful tours and excursions planned by Kimkim! We did a mythology-focused tour of the acropolis in Athens that was really interesting and the tour guide made the day lots of fun. We spent the majority of our time in Paros which was selected for us by Kimkim because it is a less-crowded, but beautiful island. We went kayaking with a wonderful company that gave us a feel for the culture and... Read more

We had an amazing trip to Greece that was an authentic adventure exploring the islands with wonderful tours and excursions planned by Kimkim!

We did a mythology-focused tour of the acropolis in Athens that was really interesting and the tour guide made the day lots of fun.

We spent the majority of our time in Paros which was selected for us by Kimkim because it is a less-crowded, but beautiful island. We went kayaking with a wonderful company that gave us a feel for the culture and the sea we were exploring. We had a delicious hand-prepared picnic on a stunning island and snorkeled and swam as part of the experience.

The Aloni hotel was in a quaint area of Paros and very close to restuarants and shops. We did need a car to explore on our own and get to all the planned tours, but it was easy to take care of on our own. Our favorite experience on the island of Paros was the cooking class at Antezina where we made a traditional Greek meal and ate with a small group of tourists. It was a great way to learn about the culture and enjoy making a meal together with locals. We took a short ferry to Anteiaros for a few hours to see a beautiful ancient cave and hike around the beaches. We also did a e-bike excursion that was a terrific way to explore the island from a different perspective. On this tour, our guide Flora made a delicious picnic that we ate as we watched the sunset. This was incredible! We also had time to just relax at the beach and enjoyed Golden beach the most where we hung out a restaurant called Blue.

We then went to Milos for a few days and had the opportunity to go sailing, snorkeling and swimming around the island. It was a little windy, but that made it all the more fun and exciting. The captain was really friendly and the chef cooked an amazing meal onboard. We then went to Sarakaniko beach which was just beautiful. We rented a car on Milos as well to help get around the island easily.

Overall, the experience included just the right amount of planned activities to allow us to relax and have chill time. I would definitely book my next trip with Kimkim. Having never been to Greece, they selected wonderful activities that gave us a great feel for this amazing country.

Thank you Kimkim!!

Hotel Review
Aloni Hotel
Paros

The room was very comfortable and clean with nice views of the sea. The staff were very friendly and helpful. The location was quaint, but close to many restaurants and shops. Highly recommend this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Paros or Antiparos by Sea Kayak
Explore Paros or Antiparos by Sea Kayak
Paros
Quality of Experience
Guides, Drivers and Staff
Traditional Greek Cooking Class
Traditional Greek Cooking Class
Paros
Quality of Experience
Food
Guides, Drivers and Staff
Couples E-Bike Excursion to Delion and Agios Fokas
Couples E-Bike Excursion to Delion and Agios Fokas
Paros
Quality of Experience
Guides, Drivers and Staff
Transport
The Ultimate Sailing Experience of Milos
The Ultimate Sailing Experience of Milos
Milos
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 03, 2024

Thank you so much for your wonderful review, Gaby! 🌟 These photos are incredible, thank you for sharing! I love hearing that your Greece adventure was filled with unforgettable experiences at a perfectly balanced pace and you were able to explore a more authentic side of Greece in Paros and Milos. I hope we can plan another Kimkim trip for you in the future!

They Listen. Everything was great! Dean was Awesome!
Ireland | Mar 25 - Apr 2, 2024

Carl
Carl M.
Richmond, VA | Reviewed on Oct 01, 2024
The most important thing to say is that from KimKim's initial intake representative to our local specialist Dean who handled our planning and trip, they listened to what WE said we liked, did not like, and wanted. We have never used a travel agent or planner before, because we had never found that before. I kept waiting for the shoe to drop, as they say. Probably had a bit of an edge in the beginning because I was just 'Waiting for it'. We knew Ireland would be wonderful; we didn't know we... Read more

The most important thing to say is that from KimKim's initial intake representative to our local specialist Dean who handled our planning and trip, they listened to what WE said we liked, did not like, and wanted. We have never used a travel agent or planner before, because we had never found that before. I kept waiting for the shoe to drop, as they say. Probably had a bit of an edge in the beginning because I was just 'Waiting for it'. We knew Ireland would be wonderful; we didn't know we would meet a travel planner that was great as well.

Will mention one more thing. We tested the offer of 'Call or chat me any time' a few times during the trip, often from the middle of nowhere (our favorite places). Dean knocked it out of the park each time. Whether it was helping us find an obscure place, sleuthing some history for us, or locating where we could purchase a hard to find electronic device.

Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Oct 03, 2024

Hi Carl

Thank you for taking the time to write a wonderful review on your trip.

We are delighted that you had a great time and that everything went perfectly for you.

Everyone within the company hopes to welcome you back to Ireland in the future.

All the best.

Dean

We had an amazing time. Every place and every...
Colombia | Sep 11 - Sep 24, 2024

S
sheila a.
Flagami, FL | Reviewed on Oct 01, 2024
We had an amazing time. Every place and every tour we had was a nice experience. We learn so much from the places we visited. We highly recommend your agency. Read more

We had an amazing time. Every place and every tour we had was a nice experience. We learn so much from the places we visited. We highly recommend your agency.

Hotel Reviews
BH Bicentenario
BogotĆ”
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa de Isabella, a Kali Hotel
Santa Marta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa Tere
Cartagena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
14 Urban Hotel
Medellin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit the Salt Cathedral at Zipaquira
Visit the Salt Cathedral at Zipaquira
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
BogotĆ” Walking Tour
BogotĆ” Walking Tour
BogotĆ”
Quality of Experience
Guides, Drivers and Staff
Transport
Tubing on Don Diego River
Tubing on Don Diego River
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Hike Tayrona National Park
Hike Tayrona National Park
Tayrona National Park
Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Bay Cruise
Sunset Bay Cruise
Santa Marta
Quality of Experience
Guides, Drivers and Staff
Transport
Rosario Islands Day Trip
Rosario Islands Day Trip
Cartagena
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local Market Experience: Bazurto Market
Local Market Experience: Bazurto Market
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Cartagena City-Tour by Bike
Cartagena City-Tour by Bike
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Tour PeƱol & GuatapƩ
Tour PeƱol & GuatapƩ
MedellĆ­n
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee-Culture Tour
Coffee-Culture Tour
MedellĆ­n
Quality of Experience
Guides, Drivers and Staff
Transport
MedellĆ­n Transformation Tour (Public Transportation)
MedellĆ­n Transformation Tour (Public Transportation)
MedellĆ­n
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San AgustĆ­n, Huila, Colombia | Replied on Oct 01, 2024

Hi Sheila,
Thank you so much for your wonderful review! We’re thrilled to hear that you had an amazing time and enjoyed every part of your journey. It’s fantastic to know that the tours and experiences enriched your visit. Your recommendation means a lot to us, and we hope to welcome you back for another adventure soon! Safe travels!
Best,
The Chaska Tours Team

Our Family Trip to France
France | Sep 7 - Sep 24, 2024

Mark
Mark M.
Clayton, MO | Reviewed on Oct 01, 2024
We used Sarah and Fanny from the Kim Kim agency to plan our trip to France and they were wonderful! They are vey professional, knowledgeable and helpful throughout the whole process. It made our trip so much more enjoyable to have all the details sorted out and planned in advance. The guides were also very friendly and accommodating to our needs and wants. Read more

We used Sarah and Fanny from the Kim Kim agency to plan our trip to France and they were wonderful! They are vey professional, knowledgeable and helpful throughout the whole process. It made our trip so much more enjoyable to have all the details sorted out and planned in advance. The guides were also very friendly and accommodating to our needs and wants.

Activity Reviews
Montmartre  Walking Tour
Montmartre Walking Tour
Paris

Our tour guide, Emily, was wonderful! She was very knowledgeable and gave us very interesting information about the area and its history. We loved it!

Quality of Experience
Guides, Drivers and Staff
Private tour of the Louvre
Private tour of the Louvre
Paris

Our tour guide was very good! She was efficient in the presentation of the things we wanted to see and I loved all the knowledge she shared about the art and the museum overall. We really enjoyed our time with her.

Quality of Experience
Guides, Drivers and Staff
Dinner Cruise in a Michelin restaurant
Dinner Cruise in a Michelin restaurant
Paris

We were nervous about this as we did not want to have "touristy" experience and the meal and the experience in the boat were amazing. One of our most memorable dinners and experience in Paris!

Quality of Experience
Food
Provencal cooking class in a local's home
Provencal cooking class in a local's home
France

Loved our chef Gil! We had a great time with him and it was an excellent way to spend time in Provence. We highly recommend this!

Quality of Experience
Guides, Drivers and Staff
A day with a sommelier around the Rhone Valley
A day with a sommelier around the Rhone Valley
Avignon

Loved the time spent with Kelly. He was so knowledgeable and fun! Would do it again!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sarah Metrat

6 star Experience in Croatia!
Croatia | Sep 3 - Sep 15, 2024

A
Allan P.
Canada | Reviewed on Oct 01, 2024
Words cannot describe what a fantastic trip we had in Croatia. Daniela and her husband Rob were put together the perfect itinerary that exceeded expectations. Accommodations (mix of hotels and air b&b's, activities, transfers, transportation....everything was like a well oiled machine. Everyday, we looked forward to receiving the next day's activities with pins for all destinations, food recommendations from best gelato to best seafood! We felt like we had a guardian angel and were always... Read more

Words cannot describe what a fantastic trip we had in Croatia. Daniela and her husband Rob were put together the perfect itinerary that exceeded expectations. Accommodations (mix of hotels and air b&b's, activities, transfers, transportation....everything was like a well oiled machine. Everyday, we looked forward to receiving the next day's activities with pins for all destinations, food recommendations from best gelato to best seafood! We felt like we had a guardian angel and were always able to contact them via What'sApp. Indeed, on our way home, we left our mobile phone in the cab. We called Rob and within 15 minutes the driver returned to the airport. Crisis averted!

When we were trying to decide whether or not to book through Kimkim, we read the reviews. Several mentioned the "lack of transparency in pricing". Honestly, the quality of our trip; the reassurance that all accommodations were solid; knowing we had a reliable contact in case of any issues was worth every penny! We won't hesitate to book another trip and for anyone considering travel to Croatia Rob and Daniela were 6 stars!

Hotel Review
Valamar Collection Dubrovnik President Hotel
Dubrovnik

The room was beautiful, comfortable, clean, spacious. The host was there and was very helpful. So that was a great experience.

Local specialist: Daniela Pinčević
Daniela
Daniela Pinčević
Local specialist in Croatia | Replied on Oct 01, 2024

Dear Allan,

Thank you very much for such a wonderful message, much appreciated.
Glad to hear that everything was fantastic and thank you for your trust!

It was a pleasure to host you and I hope that Croatia will stay in your fond memories for a long time.

Many regards from Croatia until some next time!

Daniela and Robi

Trip to Porto and Santiago de CompostelaPor...
Spain | Sep 11 - Sep 26, 2024

J
John S.
Hawthorne, CA | Reviewed on Oct 01, 2024
Trip to Porto and Santiago de Compostela Porto - guide Eduardo knew his history of Porto and Portugal. Eduardo provided a great walking tour of the old areas of Porto and provided helpful hints on places to eat. Douro Valley - guide Marlene. Provided a wonderful day of touring including a special place "off the beaten path" that had amazing views of the valley. Tours and tastings at the Maos &Irmaos family estate winery where we were invited by the owner to sit and taste the ports and... Read more

Trip to Porto and Santiago de Compostela

Porto - guide Eduardo knew his history of Porto and Portugal. Eduardo provided a great walking tour of the old areas of Porto and provided helpful hints on places to eat.

Douro Valley - guide Marlene. Provided a wonderful day of touring including a special place "off the beaten path" that had amazing views of the valley. Tours and tastings at the Maos &Irmaos family estate winery where we were invited by the owner to sit and taste the ports and an amazing light lunch as he told us the history of his winery. The oranges in olive oil with oregano was extra special. Walked a bridge designed by Eifel , visited another winery, took a river cruise and returned to Porto. Full Day experience that was extraordinary and Marlene was an amazing guide.

Ponte de Lima - Nuno (driver and guide) from Portugal Nature Trails drove us from Porto to Ponte de Lima and once there provided all the information we needed for our Camino walk. He also gave us information regarding places to eat in certain cities. Marta (Portugal Nature Trails) was now our contact person for anything we needed on the trail.

Santiago de Compostela - guide "Meri" - was great. She knew so much information about Santiago de Compostela and the Cathedral and knew all the "hidden" ways to see things without the crowds.

Day trip to Cies Isles - Che our driver to Vigo was great to talk to and gave us an interesting account of growing up in Spain. He was prompt picking us up at the hotel and taking us to the Vigo Port and was there to pick us up when we returned. Tickets for the boat ride were provided in our app and there were no issues.

Day trip to Muxia and Finesterre - Our guide Carlos and driver Borah (not sure if spelling is correct) were wonderful. Carlos provided us with so much information about the Camino and the country of "Galacia" much more than we could remember.

All the hotels we stayed in were excellent and our luggage transfer worked very well.
Overall the trip was amazing, the guides were excellent, hotels were super and KimKim (Marta )and Portugal Nature Trails (Marta) did an excellent job.
Thank you.

Activity Reviews
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto
Quality of Experience
having a private tour guide was great.
Guides, Drivers and Staff
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto
Quality of Experience
visiting a family owned winery and having a meal with the owner
Guides, Drivers and Staff
Marlene provided so much information about the Douro Valley
Transport
Privately Guided Visit of Santiago de Compostela
Privately Guided Visit of Santiago de Compostela
Santiago de Compostela
Quality of Experience
Guides, Drivers and Staff
Meri was wonderful
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Oct 02, 2024

Hi John! Thank you for the detailed and wonderful feedback about your time in Portugal and Spain šŸ˜ I hope you take back home incredible memories and we can work together on a future adventure when you decide to visit us! Warmest regards, Marta

Active Fall Adventure near Lisbon
Portugal | Sep 15 - Sep 30, 2024

Mark
Mark A.
Canada | Reviewed on Oct 01, 2024
We hiked around several small towns west of Lisbon. The amount of information that we received about the different places, restaurants, etc before we went was comprehensive. The hotels/accommodation was first class. The Ride with GPS app used to help us navigate back roads and wilderness paths worked amazingly well. The weather was perfect for hiking (I would not want to try it in July/August). A moderate level of fitness is required - about 9-15 km hiking/day (but there are options for... Read more

We hiked around several small towns west of Lisbon. The amount of information that we received about the different places, restaurants, etc before we went was comprehensive. The hotels/accommodation was first class. The Ride with GPS app used to help us navigate back roads and wilderness paths worked amazingly well. The weather was perfect for hiking (I would not want to try it in July/August). A moderate level of fitness is required - about 9-15 km hiking/day (but there are options for getting rides). Our luggage was always waiting for us at the next hotel. And the drivers were friendly, knowledgeable, and punctual. (The weather for our hikes was great- essentially sunny, without any rain. We had some afternoon rain one day in Lisbon). Our "Get to know Lisbon with a local" was top notch- walking through the streets of Lisbon, seeing the highlights, and learning history. We cooked (under supervision!) a delicious meal with Cooking in Lisbon, and had an enjoyable evening with 9-10 others).

Hotel Reviews
Hotel Baia
Cascais

Central location, easy walk to the beach, first class, excellent services

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta Vale da Roca
Azóia

Quiet, secluded location. Intimate- maybe 5-8 suites total. 10 minute walk to a top notch restaurant, 12-15 easy walk to town. Fantastic panorama view of the coast, from our room or from the breakfast area. Enjoyed the knowledgeable wine tour (vineyard on the property). Suspect that we were in the honeymoon suite- large bathtub, well appointed. Large swimming pool. Did not make use of the exercise room, sauna, whirlpool.

Authenticity & Character
Location
a short walk off of the beaten path
Staff
Cleanliness & Comfort
Sintra Boutique Hotel
Sintra

Central Sintra location- a half block off of the main downtown area. Knowledgeable staff, offering suggestions of places to see. Our hikes took us up to the Moorish castle and Penna Palace. Found some excellent restaurants a short distance from the hotel. Room was first class, comfortable, well appointed

Authenticity & Character
Location
Right in the centre of the old town
Staff
Cleanliness & Comfort
Arribas Sintra Hotel
Sintra

Comfortable first class room, massive salt water swimming pool, excellent restaurants

Authenticity & Character
Location
on the edge of the ocean- we could see people surfing the waves at 7 in the morning and late at night,.
Staff
Cleanliness & Comfort
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Oct 02, 2024

Hi Mark, thank you for taking the time to submit this thorough review! It has been a pleasure to organize this hiking and cultural adventure for both of you šŸ˜ Wish you could visit us in Portugal and/or Spain again in the future as I would be delighted to help. All the best, Marta

Amazing experience in Switzerland!
Switzerland | Sep 22 - Sep 28, 2024

David
David B.
Newark, NJ | Reviewed on Oct 01, 2024
Amazing experience in Switzerland! Top experiences were Sea Kayaking on Lake Brienz with our guide Ryan, the amazing hike (and flexibility with weather) with Marta and the biking into Lauterbrunnen with George. Top notch location that met all the asks (Mountains, lakes, activities, food, and views). Read more

Amazing experience in Switzerland! Top experiences were Sea Kayaking on Lake Brienz with our guide Ryan, the amazing hike (and flexibility with weather) with Marta and the biking into Lauterbrunnen with George. Top notch location that met all the asks (Mountains, lakes, activities, food, and views).

Activity Reviews
Kayak tour on Lake Brienz
Kayak tour on Lake Brienz
Interlaken
Quality of Experience
Guides, Drivers and Staff
Transport
Chocolate workshop in Interlaken!
Chocolate workshop in Interlaken!
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
The turquoise hike in Interlaken!
The turquoise hike in Interlaken!
Switzerland

10/10 experience. Would recommend. Super flexible with weather and forecasts and making the most of the beautiful country and scenery. Loved it and set the standard for the remaining activities.

Quality of Experience
Guides, Drivers and Staff
Marta was awesome!
Transport
E-Bike Adventure: Exploring Lauterbrunnen and the Enchanting Valley of 72 Waterfalls
E-Bike Adventure: Exploring Lauterbrunnen and the Enchanting Valley of 72 Waterfalls
Switzerland

Great way to see a lot of the area! Very accessible and great experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Mount Pilatus, the golden round trip!
Mount Pilatus, the golden round trip!
Switzerland

The location and route was great. However it will be a big party (~40 people). We realized we like smaller groups and tours that provide better flexibility with timing and weather. The guide was great (Daniel) and helped heard the group around across multiple forms of transportation.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 02, 2024
Dear David and Samantha, Thank you so much for taking the time to share your feedback about your trip to Switzerland! I'm delighted to hear that you enjoyed your time with Marta; her professionalism and extensive knowledge of the region truly make a difference. I also noted your remark about the large capacity on the Pilatus Goldenroundtrip tour. While this aspect makes the tour more accessible cost-wise, the experience and dedication of the guides are undeniable. Their commitment to... Read more

Dear David and Samantha,

Thank you so much for taking the time to share your feedback about your trip to Switzerland! I'm delighted to hear that you enjoyed your time with Marta; her professionalism and extensive knowledge of the region truly make a difference.

I also noted your remark about the large capacity on the Pilatus Goldenroundtrip tour. While this aspect makes the tour more accessible cost-wise, the experience and dedication of the guides are undeniable. Their commitment to ensuring you enjoy your time by providing valuable information and tips is truly commendable.

It’s wonderful to know that the e-bike and kayak activities were stunning and that the guides added to your experience! Your kind words mean a lot to us, and we’re thrilled you had such a memorable trip.

Looking forward to maybe organizing your next trip,
Sincerely,
Clothilde

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