Kimkim Trip Reviews

4.8
Based on 16,981 ratings
Read 16,981 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Paros is amazing and highly recommend the Pal...
Greece | Sep 22 - Sep 30, 2024

E
Erin B.
Los Angeles, CA | Reviewed on Oct 01, 2024
Paros is amazing and highly recommend the Paliomylos hotel. I would skip Santorini as it was jammed with cruise ship tourists but the shops are lovely. Also, the guides Kimkim travel work with for tours in Athens are superb. Read more

Paros is amazing and highly recommend the Paliomylos hotel. I would skip Santorini as it was jammed with cruise ship tourists but the shops are lovely. Also, the guides Kimkim travel work with for tours in Athens are superb.

Hotel Review
Paliomylos Spa Hotel
Naoussa

Wonderful hotel with amazing views. Close to the beach and the staff could not be more helpful and friendly. The spa is worth is and is close enough to walk to town but also ample taxis for a short ride if tired.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 01, 2024
Thank you so much for sharing your experience, Erin! I'm happy to hear you loved Paros and had a wonderful stay at the Paliomylos Hotel. Your feedback about Santorini and the influx of cruise ship tourists is incredibly helpful for future travelers—it can definitely be a challenge during busy times and is not the best fit for everyone. It's also great to hear that the guides in Athens made your tours special—we truly value our partnerships with them. Thank you again for your review, and we... Read more

Thank you so much for sharing your experience, Erin! I'm happy to hear you loved Paros and had a wonderful stay at the Paliomylos Hotel. Your feedback about Santorini and the influx of cruise ship tourists is incredibly helpful for future travelers—it can definitely be a challenge during busy times and is not the best fit for everyone. It's also great to hear that the guides in Athens made your tours special—we truly value our partnerships with them. Thank you again for your review, and we look forward to helping plan another unforgettable trip once you and your mom have rested up and are ready for your next adventure!

Jessica has provided an outstanding service f...
South Korea | Aug 30 - Sep 9, 2024

Diep
Diep N.
Canada | Reviewed on Oct 01, 2024
Jessica has provided an outstanding service from planning, booking and following up with us throughout the trip. She provided accurate, on time and detailed information for each day. When we had question, Jessica replied very quick. She always made sure that we received the responses that we needed. Read more

Jessica has provided an outstanding service from planning, booking and following up with us throughout the trip. She provided accurate, on time and detailed information for each day. When we had question, Jessica replied very quick. She always made sure that we received the responses that we needed.

Hotel Reviews
Hotel 28 Myeongdong
Seoul

Beautiful small hotel. Staff are all friendly very attentive and give excellent services. Very comfortable bed. Very clean room and bathroom . The hotel always smelled very nice. Excellent location. One bad comment is the breakfast which has very limited choices for a small luxury hotel, same food was served, not much choices of fruits . Overall I had an enjoyable stay.

Authenticity & Character
Charming
Location
Convenient to walk to shops and restaurants
Staff
Excellent customer services
Cleanliness & Comfort
Bed is super comfy. Room smells very nice. One bad comment is the AC very noisy . We had to turned it off but the it was hot During the night
Lotte City Hotel Jeju
Jeju

Very disappointed for a 4 stars hotel. The check in staff was not friendly and slow. The hotel is old. The restaurant for breakfast is old and need a lot of renovations. The food is not quality and has poor choices . The coffee is awful even Korea is known for good coffee. I don t recommend this hotel to my family and friends.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lahan Select Gyeongju
Gyeongju

Nice hotel with excellent buffet and beautiful scenery on the lake

Authenticity & Character
It’s a typical big chain hotel. The hotel needs some touch up’s
Location
Great location for a getaway from busy Seoul
Staff
Average service like big hotel chains
Cleanliness & Comfort
It s clean nothing special
SIGNIEL BUSAN
busan

We were lucky to have a corner room on the upper floor with amazing ocean and mountain / city view. The beds are comfy. Room was clean . The breakfast buffet is outstanding I enjoyed very much. I also enjoyed very the lounge for tea, cocktails … The hotel has beautiful infinity swimming pool. Good location for evening walk but it s a bit far away from the shops and center of Busan. Overall I had a good stay I would come back to Signiel. The concierge services staff is outstanding . The check in services need to be more efficiency especially at the 3 o clock check in time when many guests checking in at the same time.

Authenticity & Character
Beautiful hotel
Location
Good location with beach walk
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village
Full Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village
Seoul

The visit to the palace and the village was interesting.

Quality of Experience
Guides, Drivers and Staff
Mr. Micky seems knowledgeable. Have a little accent that sometime it was difficult to understand. Overall he gave a very good service
Transport
Full Day Suwon and Yongin Tour From Seoul
Full Day Suwon and Yongin Tour From Seoul
Seoul

In my opinion there was not much to see. I did not like the lunch fried chicken . The restaurant is not clean . I did not enjoy the walk to the local market after the lunch, there was nothing to see and it s quite filthy. I do not recommend to spend have these places in the itinerary.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Gyeongju National Museum and Tumuli Park Tour with Night View
Half Day Gyeongju National Museum and Tumuli Park Tour with Night View
Gyeongju

Beautiful scenery , museum , Very interesting . I enjoyed the explanations provided by Mr. Jade Kim.

Quality of Experience
Guides, Drivers and Staff
Excellent tour guide, fluent in English, Mr. Jade Kim is native from Busan that why he is very knowledgeable of the history and the area . He made sure we enjoyed the visits and learned about Korea history. He was open to accommodate our interests and not sticking to the itinerary.
Transport
Half Day Bulguksa and Seokguram Grotto Tour
Half Day Bulguksa and Seokguram Grotto Tour
Gyeongju

Love love the visit. Highly recommended. The best is the lunch at a local tiny restaurant who makes their own tofu . Thanks Mr. Jade Kim for introducing to us home made cuisine. Most memorable meal.

Quality of Experience
I
Guides, Drivers and Staff
Transport
 Gamcheon Village, BIFF Square and Jagalchi Market
Gamcheon Village, BIFF Square and Jagalchi Market
Busan

Interesting visits beautiful view of Busan from different spots on the mountain . Excellent lunch with fresh seafood at the fish market. Best fresh abalones, clams that I have never had. Not mentioning the marinated crabs , typical Busan . Another unforgettable meal. Thanks Mr. Jade Kim.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Busan City Tour with Haedong Yonggungsa Temple
Busan
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Hyeopjae Beach, Spirited Garden and Green Tea Plantation Tour and Arte Museum
Half Day Hyeopjae Beach, Spirited Garden and Green Tea Plantation Tour and Arte Museum
Jeju Island

Another excellent visits in Jeju island. Beautiful beaches. It was interesting and different to discover a beautiful bonsai garden. Mrs Susie gave excellent services and very attentive to make sure we had a good time in Jeju

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Oct 07, 2024
Dear Diep, Hope you are doing great. Thank you so much for your wonderful feedback. It is my great pleasure to ensure that everything went smoothly from planning to follow-up. It's also great to know you enjoyed your stay at Hotel 28 Myeongdong, appreciating the friendly staff, comfortable accommodations, and excellent location, despite the limited breakfast options. We regret to hear about your experience at Lotte City Hotel Jeju and appreciate your honest input regarding the check-in... Read more

Dear Diep,

Hope you are doing great. Thank you so much for your wonderful feedback. It is my great pleasure to ensure that everything went smoothly from planning to follow-up. It's also great to know you enjoyed your stay at Hotel 28 Myeongdong, appreciating the friendly staff, comfortable accommodations, and excellent location, despite the limited breakfast options.

We regret to hear about your experience at Lotte City Hotel Jeju and appreciate your honest input regarding the check-in process and the breakfast quality. Your feedback is valuable to us, and we will certainly relay your comments to the hotel management.

Thank you once again for taking the time to share your experiences. We hope to welcome you back on your next trip.

Best regards,
Jessica

Morocco exceeded all expectations!!
Morocco | Sep 19 - Sep 28, 2024

Patty
Patty N.
Kansas City, MO | Reviewed on Sep 30, 2024
We had such a great trip. Majid was great at meeting our specific needs for the trip and was so responsive before and during you could not ask for more. We were 5 friends traveling together and were in a van all nine days. Our drive and guide Moaud was so delightful!!. He made sure we were well taken care of and went above and beyond to share his country and culture with us. His radiant smile greeted us every morning and never stopped the whole day. I can't say enough about Mouad or how much... Read more

We had such a great trip. Majid was great at meeting our specific needs for the trip and was so responsive before and during you could not ask for more. We were 5 friends traveling together and were in a van all nine days. Our drive and guide Moaud was so delightful!!. He made sure we were well taken care of and went above and beyond to share his country and culture with us. His radiant smile greeted us every morning and never stopped the whole day. I can't say enough about Mouad or how much he made our trip special.

Our guide Yoesph, in Rabat was great. He had a great depth of knowledge and was able to answer all of our questions. and we had a lot. I would highly recommend him if you are going to the capital city.

In Fes we had a whole day in the Medina with Hikam. He grew up in the Medina so he knows every crook and cranny. He shared a out of the way place for mint tea, it was great. Then we stopped for fava bean soup (Basarra) with the locals it was great. You can't miss with him as your guide.

Ali took us around the old medina in Marakeesh and he was a wealth of knowledge and knows his history inside out.
Later that day we went on a food tour with Hamid. He took us to some local places where we tasted some chic pea soup (harira) and Moroccan doughnuts that were great. Then the tangier restaurant was the best ending. You can't go wrong with Hamid as your food guide.

Don't miss going the Sahara desert camel ride with a stay at camp. We wish we would had two nights there, next time. The Dades Gorge was an unexpected surprise and another day to hike would have been nice.

Our trip was so fun and we all would go back.

Hotel Reviews
Tiziri Luxury Camp
Merzouga
Authenticity & Character
I flight like I was an Arabian princess
Location
It can't be beat
Staff
Very attentive
Cleanliness & Comfort
The whole thing was amazing for being in the middle of the desert
Dar Rihana Dades
Douar Aït Ouffi

Such a beautiful hotel and completely unexpected. The food was outstanding!!

Authenticity & Character
Location
Staff
The staff was so helpful and charming
Cleanliness & Comfort
Great bathrooms
Elegancia Riad Boutique & SPA
Marrakech

This was a very authentic and beautiful Riad. I would stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
the rooms were dark, the internet was not working and beds were rock hard
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Marrakech Food Tour
Marrakech Food Tour
Marrakesh

We loved the food tour. Hamid was great. He was knowledgable and very kind. I would recommend him and the food tour to anyone traveling to Marakeesh

Quality of Experience
Food
loved the soup, doughnuts and the tangier!
Guides, Drivers and Staff
Hamid was excellent.
Transport
Half-Day Private Sightseeing Tour in Rabat
Half-Day Private Sightseeing Tour in Rabat
Rabat

Rabat was lovely. I had no idea what to expect but was so impressed with the beauty and how clean it is. Loved the kasbah

Quality of Experience
nicely paced and just the right amount of information
Guides, Drivers and Staff
Yoseph was a wonderful guide. He gave the right amount of information, he paced it so it was engaging but not rushed.
Transport
Casablanca to Chefchaouen via Rabat
Casablanca to Chefchaouen via Rabat
Morocco

This is a long drive but it was beautiful and Moaud made it fun!

Quality of Experience
Guides, Drivers and Staff
Moaud made sure we were comfortable. He stopped at some great places along the way. We always enjoyed our drives with Mouad.
Transport
Explore the Blue City
Explore the Blue City
Chefchaouen

We walked the city on our on and it was great. The hotel was lovely

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Fes via Moulay Idriss, Volubilis & Meknes
Transfer to Fes via Moulay Idriss, Volubilis & Meknes
Morocco

Mouad was the best in making this drive fun

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Volubilis
Guided Tour of Volubilis
Volubilis

Loved our walk through the ruins. It is a beautiful spot.

Quality of Experience
Guides, Drivers and Staff
I believe Abdul was our guide. He was very fun and entertaining. He made was could be dry very enjoyable.
Transport
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

Loved every minute of our tour of Fes. The Medina was beyond expectations. My sister was dupped out of $20.00 outside of our Riad. Mouad and Hikam found the man and got my sister's money back. Was above and beyond what was expected. Also we had a member who was sick and Mouad and Hikam got her water and cumin which really helped. They both were fantastic.

Quality of Experience
loved the entire day, mosaics, mint tea, bassari soup, leather shop and weaving shope
Guides, Drivers and Staff
Hikam was great. He knows the Medina so well and was so kind. I loved it.
Transport
 Erg Chebbi – Tinejdad – Todra Gorges – Tinerir – Dades Gorge( 4 Hours)
Erg Chebbi – Tinejdad – Todra Gorges – Tinerir – Dades Gorge( 4 Hours)
Morocco

The scenery was stunning and very unexpected. The stops along the way were great. The hotel was a very unexpected pleasure and the food was outstanding

Quality of Experience
Food
The food at the hotel was amazing!!
Guides, Drivers and Staff
Transport
Dinner with a local Family in Fes
Dinner with a local Family in Fes
Fes

This was a bit of a disappointment. The family was lovely and so was the food. They had small childern and they were very distracting from the experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Merzouga: Middle Atlas Mountains to the Sahara
Transfer to Merzouga: Middle Atlas Mountains to the Sahara
Morocco

Long drive but so interesting. The landscape was amazing. We stopped and saw the monkey which was fun.

Quality of Experience
Guides, Drivers and Staff
Mouad made the day great.
Transport
Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga

This experience exceed expectations. The sceenery was stunning and the camp was a dream come true.

Quality of Experience
Food
Guides, Drivers and Staff
We loved everyone who helped us with the camels and at the camp. So accomodating.
Transport
Marrakech – Visit Of The City ( No Drive).
Marrakech – Visit Of The City ( No Drive).
Morocco

It was interesting tour but really fast paced without time to enjoy the medina

Quality of Experience
Food
Guides, Drivers and Staff
Ali walked really fast and then we would spend a long time at each site.
Transport
  Hammam  Spa  & Massage in Marrakech   3 PM Session
Hammam Spa & Massage in Marrakech 3 PM Session
Marrakesh

Loved the overall experience. The service was great. I would do it again.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking & Cultural Immersion in the Atlas Mountains
Hiking & Cultural Immersion in the Atlas Mountains
Boumalne Dades

We ran out of time for this. The was scheduled too tight. This should be reviewed.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dades  Gorge – Ouarzazate – Ait Benhaddou – Telouet – Marrakech (  5 Hour Drive)
Dades Gorge – Ouarzazate – Ait Benhaddou – Telouet – Marrakech ( 5 Hour Drive)
Morocco

Loved looking at the kasbahs.

Quality of Experience
Food
Guides, Drivers and Staff
Mouad was fantastic. We had a guided at the Kasbah we stopped at and he was fantastic.
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 01, 2024

Hi Patty,
Your kind words mean a lot to us! I'm overjoyed that my team helped make your Moroccan adventure so special. Thanks for sharing your feedback. We can't wait to help plan your next journey!
Warm regards,
Majid

We had a guide for the acropolis, and for Cha...
Greece | Sep 13 - Sep 21, 2024

H
Howard W.
Newark, NJ | Reviewed on Sep 30, 2024
We had a guide for the acropolis, and for Chania. Both guides were excellent. Read more

We had a guide for the acropolis, and for Chania. Both guides were excellent.

Hotel Reviews
Noma Hotel Athens
Athens

The hotel was very nice and centrally located within easy walking distance of all the attractions. However, it's located in a very busy pedestrian area which was sometimes noisy well into the night. Also, a church located across the street rang the church bells every morning at 6:30.

Authenticity & Character
Location
Within easy walking distance of all the sights.
Staff
Cleanliness & Comfort
Kydon, The Heart City Hotel Chania
Chania

A very nice, modern hotel in a perfect location just across the street from the historic section of the city. Lots of shops and restaurants in the area. The buffet breakfast is amazing and delicious.

Authenticity & Character
Modern hotel with all the modern amenities.
Location
Across the street from the historic section of the city.
Staff
Staff was very friendly and helpful.
Cleanliness & Comfort
Blue Dolphins Apartments & Suites
Firostefani, Santorini

Beautiful hotel with amazing views of the harbor. Very helpful and friendly staff. I would definitely recommend it, except it's not a good choice for anyone who has difficulty with steps.

Authenticity & Character
Traditional Santorini character -everything painted white and built into the hillside. Lots of steps.
Location
Staff
Cleanliness & Comfort
Activity Review
Acropolis & Athens Mythology Tour
Acropolis & Athens Mythology Tour
Athens

Our tour guide was great. He gave us lots of information about what we were seeing without it being overwhelming. He also did a great job of maneuvering our group though the crowds and occasionally stopping to make sure we were all still together and for us to take a brief break. Lots of walking, hills and steps.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Leontopoulos

Andrea was extremely helpful!
Italy | Aug 30 - Sep 8, 2024

D
Denise L.
Newark, NJ | Reviewed on Sep 30, 2024
Andrea was extremely helpful and really understood our requirements. It was very beneficial to have someone in-country to provide immediate assistance, which we did require a few times throughout the trip. He was helpful, as were the drivers and the person people who managed the AirBNB's. All in all, we had a wonderful trip! Read more

Andrea was extremely helpful and really understood our requirements. It was very beneficial to have someone in-country to provide immediate assistance, which we did require a few times throughout the trip. He was helpful, as were the drivers and the person people who managed the AirBNB's.

All in all, we had a wonderful trip!

Hotel Reviews
Colosseum Luxury View Apartment

Our family of 5 adults were very comfortable in this apartment and if was very close to the activities in Rome.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Lucienne

The apartment was in a perfect location. The apartment was clean and well decorated. My only piece of feedback is that for a family of 5 adults, the bedroom with the trundle bed was too small for an adult and the mattress was just adequate. The room is large enough to have a double bed, or if you are going to keep a trundle, get a better mattress and then it should not have a footboard, as tall people do not fit comfortably.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Piazza Bellini & Apartments
Naples

The family style room and the room for 2 were very comfortable and spacious. Staff was friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rome Private Guided Walk
Rome Private Guided Walk
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museum and Sistine Chapel skip the line ticket
Vatican Museum and Sistine Chapel skip the line ticket
Rome

Guide was amazing! We truly enjoyed this tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museums and Sistine Chapel - private guide
Vatican Museums and Sistine Chapel - private guide
Rome

Our guide was amazing!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum skip the line ticket
Colosseum & Roman Forum skip the line ticket
Rome

Good to skip the line.

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome

Tour was good. The original guide was swapped out the last minute, so the meeting place was very confusing.....

Quality of Experience
Guides, Drivers and Staff
Transport
Naples guided walk
Naples guided walk
Italy

Betta was a wonderful guide! She really listened to what we wanted to do, and helped us to get around the city!!

Quality of Experience
Guides, Drivers and Staff
Transport
Winery visit and wine tasting in Pompeii area including light lunch
Winery visit and wine tasting in Pompeii area including light lunch
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy

Knowledgeable and passionate guide! I had been there before, but he opened more doors, and we saw new items of interest.

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Capri Island from The Amalfi Coast - small group
Day trip to Capri Island from The Amalfi Coast - small group
Italy

It was a very rough ride with Jolly Boats and the captain was by himself, so it's extremely difficult to stop, dock and man the boat with just one person. Definitely should have had 2 people managing this boat ride.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class *****
Cooking Class *****
Italy

Chef was very good and the location was fantastic. There is very little cooking involved; we got to prepare the food, but we didn't get to cook it....

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Oct 01, 2024

Thank you very much Denise for your review. We are glad you enjoyed your trip and what you wrote is very useful for keep up with our good job and push us to keep on improving.

Always happy to assist you with future travel plans.

Solid Trip to Brazil
Brazil | Sep 6 - Sep 13, 2024

S
Scott F.
Newark, NJ | Reviewed on Sep 30, 2024
Trip solid, but not perfect.
Renata was super helpful and very responsive. She was very good, and a pleasure to deal with in setting things up. A big thank you to her!!
The hotels were good, and very much inline with what I had asked for. That worked well. I am happy with the quality of the hotels given the quality/star level I requested. They fit the bill and were what I wanted and needed. The logistics and information about contacting guides, and WhatsApp info was great, and... Read more

Trip solid, but not perfect.
Renata was super helpful and very responsive. She was very good, and a pleasure to deal with in setting things up. A big thank you to her!!

The hotels were good, and very much inline with what I had asked for. That worked well. I am happy with the quality of the hotels given the quality/star level I requested. They fit the bill and were what I wanted and needed.

The logistics and information about contacting guides, and WhatsApp info was great, and very helpful in staying connected with guides.

The guides were all satisfactory to very good. It varied. Their English was all very good, and so there was no communication problem. Orico Soni Machado was fine to ok in Foz. He did was was needed, but he was busy preparing to leave on a personal trip the next day, and seemed distracted by that. He did though get me to the helicopter excursion, and that worked well; he clearly knew the area. His nephew helped to the final transfer to the airport, and helped me get boarding passes; he was responsive and communicative. Orico was fine, but I think he was ready for his personal trip the next day. The use of a group tour for the Argentine side worked very well, and the local guide, I've forgotten his name, did a fine if outstanding job keeping us moving and keeping track of us. This also kept costs down, and did not need to be a private trip. Good decision on that.

The best guide was Rocco Belletti. He also did both transfers to and from Paraty. He was very kind, and helped me understand Brazil, and gave me much information in general about his time as an immigrant to Brazil from Italy. He was top notch. He also gave me great recommendations on restaurants, and food to try and enjoy. He also went above and beyond and recommended a free Samba concert in Paraty. This ended up being one of the highlights of my entire trip because it was so nontouristic and filled with locals.

In Rio, Patricia was very professional, and did her absolute best to keep me safe and interested. She was very protective as I mentioned my concerns about safety. In my one free half day, things were fine, but I almost had my cell phone stolen from my shirt pocket on a street with people on it, during daylight. I only mention this to make you aware of this as Rio clearly remains a semi dangerous city. There is nothing Patricia could have done differently, and she was not on this half free day. It was after the group tour to Sugarloaf and Cristo the Redeemer. Again, it was a good decision to do those as group tours, and there would be no advantage to do those privately. The transfer to the airport was fine, on time and safe.

Overall, however, the private tours in both Paraty and Rio just seemed to lack something. They were only ok, and not terrifically interesting. In particular, the gold tour in Paraty just did not seem to have much of a point other than a short hike, the tasting at the end was rather perfunctory, and not super interesting. In addition, the Rio tours were ok, but I guess I did not learn too too much, but I did get good photos. Maybe I was expecting too much, but the private tours, though I did see what was advertised in the trip information I was given, just seemed uninspired. Not sure if I would not have been better off with more group, public tours to different areas rather than private tours in those two areas.

Lastly, the travel book info packet was very helpful having all the info in one place and in one document. It was very well organized and had all the info I needed in an organized fashion. Thank you Renata for that, and answering all my questions.

If any questions about my comments, feel free to contact me. I'm happy to elaborate.

Hotel Reviews
Pousada do Principe
Paraty

Loved this hotel. Best on the trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taroba Hotel
Foz do Iguacu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Windsor Martinique Copacabana Hotel
Copacabana, Rio de Janeiro
Authenticity & Character
Safe place
Location
Great location between Copacabana beach, with easy walk to Ipanema beach
Staff
Very courteous and helpful
Cleanliness & Comfort
I felt very safe in this hotel
Activity Reviews
Full-Day Group Tour Argentinean Side Falls
Full-Day Group Tour Argentinean Side Falls
Foz do Iguaçu
Quality of Experience
Guides, Drivers and Staff
Transport
Walking Tour of Paraty
Walking Tour of Paraty
Paraty
Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Brazilian Falls & Bird Park
Exploring the Brazilian Falls & Bird Park
Foz do Iguaçu

I did the bird park on my own, and Orico was helpful during the Iguazu Falls portion of the half day.

Quality of Experience
Guides, Drivers and Staff
Transport
Gold Trail Tour
Gold Trail Tour
Paraty

Rocco was great, just the activity did not seem to have a lot of point to it other than a short hike outside of Paraty

Quality of Experience
Guides, Drivers and Staff
Transport
Carioca Lifestyle and Carnival Culture (by Public Transport)
Carioca Lifestyle and Carnival Culture (by Public Transport)
Rio de Janeiro

Not sure what we really were seeing, but just walked old part of the city and saw many churches. Did not really seem like we had a precise plan of what we were going to see. It was ok, but no real theme to it.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Group Tour  Corcovado and Christ the Redeemer + Pão de Açúcar (Sugarloaf)
Full-Day Group Tour Corcovado and Christ the Redeemer + Pão de Açúcar (Sugarloaf)
Rio de Janeiro

Group tour was best way to see the iconic sights where there is not much to add other than seeing the two landmarks.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Renata Guglielmetti
Renata
Renata Guglielmetti
Local specialist in Brazil | Replied on Oct 01, 2024

Thank you for your detailed review, Scott! We're glad to hear you had a solid trip. It's great that the hotels met your expectations and the logistics worked well. We appreciate your feedback on the guides, especially Rocco, who made a positive impact on your experience. We're sorry to hear that some private tours didn't meet your expectations, and your insights will help us improve. Thank you again for your feedback, and we hope to welcome you back in the future!
Best,
Renata

We had a very good experience with Rita from ...
Italy | Sep 6 - Sep 26, 2024

J
Jodie S.
Canada | Reviewed on Sep 30, 2024
We had a very good experience with Rita from initial contact to planning and booking the various aspects of our trip. There were some aspects that did not meet our expectations. For the most part, guides contacted us through What's App to confirm and clarify. This was greatly appreciated as we had some communication failures on a number of occasions. There were also times with accommodations that may have been a great property but the room location and/or size/quality missed the mark. For... Read more

We had a very good experience with Rita from initial contact to planning and booking the various aspects of our trip. There were some aspects that did not meet our expectations. For the most part, guides contacted us through What's App to confirm and clarify. This was greatly appreciated as we had some communication failures on a number of occasions. There were also times with accommodations that may have been a great property but the room location and/or size/quality missed the mark. For example...
Accomodations
For the most part about half of the hotels met our expectations or more.
Accomodations that met or exceeded our expectations
- El Faro, Alghero
- Baunei, La Bitta (Room overlooked the parking lot a highway but everything else was awesome.
Fantastic location, hotel but maybe not the view we would have desired
- Balocco, Porto Cervo - Beautiful Resort but Garden view.
- Quarry Resort, Matera - Awesome but no view at all. Room was great
- Hilton DoubleTree, Amsterdam - great location from train, nice room (upgraded)
Accomodations that were far below expectations
T Hotel, Cagliari - We realize the hotel Rita wanted to book was unavailable. G7 Finance Ministers were also in town but the room wasn't great, aweful view and even the hotel staff told us there wasn't much around us. It was a good 30 to 40 minute hike to get toward the marina and places we wanted to go. We feel this choice was well below expectations even knowing the circumstances
- Masseria Francescani, Lecce
This was the first major let down. We had a tough time pulling it together to enjoy the rest of the trip. The property was interesting but we ended up in a horrible room. It was likely a servant quarters recently as it is location on it's own at the very back of the building next to the kitchen and delivery trucks. The room was very dated and cobbled together. The shower curtain rod was rusty and the room was renovation years ago to provide wheelchair access. Even the Masseria staff apologized for the room and let us know it wasn't great but they had nice rooms if we wanted to come back.
Dimore di Brando, Polignano a Mare
This was expected to be the highlight of or trip. We had 4 nights to explore the region and enjoy this area of Puglia. Major disappointment in many aspects.
Very difficult to find. Davida is a very nice man. Jodie was roaming the area trying to find the room. She called the hotel to find out where to park. Davida asked if it was Jodie as he was anxious to get in touch with us. He explained he never received contact info to guide us through the check in process. We eventually connected and they sent a staff member to the parking area to help us. Parking was about 5 blocks away which we were expecting.
When we hauled our luggage to the room it was a ground level room in one of the busiest parts filled with street merchants and tour groups passing our door. The room was a complete miss from all aspects. It literally had no windows. The door was glass and it had a port hole but if the door was blocked for any reason we would have been trapped. The bed size was not what we requested, the room was incredibly small. We smashed our heads on overhanging rock several times. It was brutal. We came close to abandoning that room for one with a terrace and view but decided to stick it out. It was tough to get past.
Tours and Activities
All booked tours and activities were excellent, we had a number of activities booked and all were very informative and enjoyable. All guides were in touch in advance for the most part which really helped with the overall experience.
There was a tapas tour in Olbia where we arrived well in advance to the meeting point but were unable to locate tour guide. After contacting you via the chat feature, we decided to get back on the road to our hotel as a major rain storm was starting. Once on our way back your team responded as to where the guide was and we realized we were right there, in the square in front of that restaurant before we decided to leave. By this time we were on our way back to hotel, 40 minute drive, and caught in a rain storm like we have never experienced. All the guide had to do was to look out into the square and see two people looking around, we were virtually the only two people looking like we were looking for something, Outside of this issue, two of our sailing adventures were cancelled due to high winds, which is beyond anyone's control.
We do want to add that the app with links for driving and sights to see was really appreciated, helped us in getting around and seeing things we probably wouldn't have seen. All contact when needed was responded to within a timely manner.
You should know we have referred two different groups to KimKim and expect another 3 or 4 friends to move forward with KimKim in the near future.

Activity Reviews
Ape Calessino Tour in Matera & Aperitivo on Panoramic Terrace
Ape Calessino Tour in Matera & Aperitivo on Panoramic Terrace
Italy

Great day and great guide!!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Experience in Otranto & Trekking at the Bauxite Caves
Private Walking Experience in Otranto & Trekking at the Bauxite Caves
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Boat Excursion of La Maddalena Archipel from Palau
Boat Excursion of La Maddalena Archipel from Palau
Italy
Quality of Experience
Food
Everything was excellent!!
Guides, Drivers and Staff
Sardinian Tapas Tasting in Olbia
Sardinian Tapas Tasting in Olbia
Olbia

This is covered off in our comments

Guided Visit of Alghero & Wine Tasting
Guided Visit of Alghero & Wine Tasting
Alghero
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Excursion on a Sailboat to Asinara from Stintino
Full Day Excursion on a Sailboat to Asinara from Stintino
Italy

This was cancelled by tour group due to high winds

Discover Lecce: Guided Visit and Street Food Tasting
Discover Lecce: Guided Visit and Street Food Tasting
Italy

Great day and guide

Quality of Experience
Guides, Drivers and Staff
Transport
Family-Owned Winery Visit: Vineyard Tour and Wine Tasting in the Itria Valley
Family-Owned Winery Visit: Vineyard Tour and Wine Tasting in the Itria Valley
Italy

Great experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Bari Behind Doors: Guided Visit with a Local
Bari Behind Doors: Guided Visit with a Local
Italy

Great guide, great day!

Quality of Experience
Guides, Drivers and Staff
Transport
Farm Visit in Puglia: Cheese-Making Laboratory and Local Product Tasting
Farm Visit in Puglia: Cheese-Making Laboratory and Local Product Tasting
Italy

Great experience

Quality of Experience
Guides, Drivers and Staff
Transport
Day Dinghy Trip Excursion to Sant'Antioco or Carloforte
Day Dinghy Trip Excursion to Sant'Antioco or Carloforte
Cagliari

This was cancelled by tour group due to high winds

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Oct 04, 2024

Dear Jodie, thank you very much for such a detailed review! I'll forward your feedback to our team and local guides who will be for sure happy to receive your comments. Also, thank you for the feedback regarding the hotels, we will take it into account for our future travelers. I'm glad to hear that you had a great time in Italy and thank you for referring us to your friends. It has been a pleasure working with you, hopefully, we will be in touch for your future trips! All my best, Rita 🥰

All of our guides were wonderful. For our wal...
Portugal | Sep 21 - Sep 29, 2024

L
Lauren O.
Richmond, VA | Reviewed on Sep 30, 2024
All of our guides were wonderful. For our walking Lisbon tour we had Alex who was so passionate and informative. For our Sinta tour we had a Gorge who was a local and took us around and we were able to avoid the mass crowds. He was informative and fun to go through the parks with. He took great pictures. We did feel slightly rushed going through the palace you could tell he didn't like the crowds. Our tour guide for Douro valley was amazing, he was extremely knowledgeable and helpful,... Read more

All of our guides were wonderful. For our walking Lisbon tour we had Alex who was so passionate and informative. For our Sinta tour we had a Gorge who was a local and took us around and we were able to avoid the mass crowds. He was informative and fun to go through the parks with. He took great pictures. We did feel slightly rushed going through the palace you could tell he didn't like the crowds. Our tour guide for Douro valley was amazing, he was extremely knowledgeable and helpful, impecable service, he wouldn't let your wine glass ever be empty. Our private transfer to Coimbra was a pleasant surprise and Martha knew a ton about Portugal and gave us great suggestions on places and other random facts.

Hotel Reviews
Hotel Mondego
Coimbra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
My Story Hotel Figueira
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pur Oporto Boutique Hotel by Actahotels
Porto
Authenticity & Character
Location
too far away from the river.
Staff
Cleanliness & Comfort
extremely small shower and didn't have hot water for some showers.
Activity Reviews
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Small Group Excursion to Sintra & Pena Palace
Small Group Excursion to Sintra & Pena Palace
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Porto's Highlights on an e-Bike
Explore Porto's Highlights on an e-Bike
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Oct 01, 2024

Dear Lauren, thank you so much for this wonderful review! I'll forward your feedback to our guides, drivers, and hotel staff. It has been a real pleasure for me to be a small part of your trip to Portugal and I hope we will keep in touch for your future adventures in Europe! Warm regards, Rita🥰

A perfect work trip!
France | Sep 14 - Sep 27, 2024

Liz
Liz C.
Denver, CO | Reviewed on Sep 30, 2024
I'm a Kimkim staff member, and I was on a work trip to Nice, Marseille, Aix-En-Provonce, Lyon, and Paris. I stayed in wonderful hotels; my favorite was Globe et Cecil Hôtel in the heart of Lyon, the Inwood La Bourdonnais, where I was in close proximity to the Eiffel Tower, and Hotel Des Grands Hommes in Paris, where I looked directly at the Pantheon and was blocks away from the Luxembourg Gardens. The hotels each left their personal touch on my stay and made sure every need was met. I... Read more

I'm a Kimkim staff member, and I was on a work trip to Nice, Marseille, Aix-En-Provonce, Lyon, and Paris. I stayed in wonderful hotels; my favorite was Globe et Cecil Hôtel in the heart of Lyon, the Inwood La Bourdonnais, where I was in close proximity to the Eiffel Tower, and Hotel Des Grands Hommes in Paris, where I looked directly at the Pantheon and was blocks away from the Luxembourg Gardens. The hotels each left their personal touch on my stay and made sure every need was met.

I enjoyed the day trip from Aix-en-Provence to the beach village Cassis, where I took a boat to see the cliffs (falaises) and the sheltered inlets called calanques. The bike tour through the Luberon Valley, where we visited villages and vineyards, was beautiful, with the most enjoyable Caesar salad in Ménerbes at Bistrot le 5 overlooking the grape vines in the valley below. In Paris, Les Caves du Louvre wine and cheese tasting was very informative and a great sampling of the cheeses and wines that were available at the time of year I was there. I enjoyed the Pastry and Chocolate tour of the Sainte Germain the Chocolate, where we walked in the Sainte Germain neighborhood and visited shops specializing in all the desserts and breads I could have dreamed about. The guide also provided a great deal of information about the history of the neighborhood, France, and the contemporary Parisian culture.

The various tours I took were a perfect mix of activity, culture, and visiting key landmarks. I left feeling very fulfilled and wishing I had more time to explore the other regions of France. Until next time..... Au revoir! 🇫🇷🥖🥂🙌🏼

Hotel Reviews
Hotel Florence Nice
Nice

I am a kimkim staff member, and I was on a work trip when I stayed at the Hotel Florence in Nice. This hotel has 2 restaurants below it and is close to the main shopping street of Av. Jean Medecin, which also leads directly to the promenade and Plague Beau Rivage Beach. Accommodations were cozy and functional.

Authenticity & Character
The dinning room is a little dated but offered a nice breakfast.
Location
Close to everything.
Staff
The staff made baggage storage easy and secure.
Cleanliness & Comfort
Nice clean bathroom.
NH Collection Marseille
Marseille

I am a kimkim staff member, and I was on a work trip when I stayed at the NH Collection Marseille is a very nice hotel with great staff members.

Authenticity & Character
Welcoming lobby with a bar and restaurant offering a nice breakfast.
Location
Situated right along the Rue De La Republique and a quick taxi ride from the train station.
Staff
Very helpful and attentive.
Cleanliness & Comfort
The room was of reasonable size with an up-to-date bathroom.
The Originals Résidence Aix Schuman
Aix-en-Provence

This hotel offers a kitchenette for travelers who would like to eat in their rooms. A hot breakfast is also provided in the lobby restaurant.

Authenticity & Character
The character was a little stoic but provided the functional needs for me.
Location
It's a 10-15 minute walk from the city center.
Staff
I didn't interact much with the staff, but my needs were met.
Cleanliness & Comfort
The hotels and space were well maintained and clean.
Hotel Bastille Spéria
Paris

This hotel is located right off the Bastille Monument. The decor was nice, with a cozy lobby and a large bathroom. The breakfast was fulfilling, and the staff even provided fruit for me when I was leaving before the breakfast was open.

Authenticity & Character
This hotel felt very authentic, with an excellent selection of color combinations in the wallpaper decorations. The bathroom was large.
Location
This hotel is located right off the Bastille monument, surrounded by restaurants and shopping. It is a 20-minute walk from the Louvre and the Seine River.
Staff
The staff went above and beyond to fulfill our needs and was welcoming and kind.
Cleanliness & Comfort
Everything was clean and comfortable.
Hotel La Bourdonnais - Tour Eiffel
Paris

This hotel allowed me to leave my bags at 6:00 am the day I checked in so I could go on a tour. When I arrived, my bags were in my room with a personalized note followed up by a phone call once I was settled in my room, making sure I had everything I needed.

Authenticity & Character
The decor was functional as the couch was a pull-out if needed in the junior suite, and the room had plenty of space. The bathroom was in its own closet, separate from the shower and vanity, so numerous people could use the facilities.
Location
This hotel is 10 minutes from the Eiffel Tower. It made it easy to come back after touring all day to freshen up, head back out for dinner, and see the Eiffel Tower light up at night. There are plenty of restaurants and shops right around the hotel.
Staff
The staff did a great job meeting my needs and went above and beyond to get me a Coke even though the bar was closed.
Cleanliness & Comfort
Nothing was left un attended to, great hotel.
Hôtel des Grands Hommes
Paris

This hotel has a spectacular view of the Pantheon, which is right across the street. The location is close to Notre Dame and Sainte Germain and has a great view of Sacre Cure across the city. I would recommend the top-floor suites, which include a balcony with a spectacular view and a nice sitting area. When you leave the hotel and turn the corner, the Eiffel Tower is in plain view. If you climb the Pantheon Tower, you'll see one of the city's best views.

Authenticity & Character
The room had a lovely sitting room with a desk and a small couch and another room with a bed. The decor was charming and offered an authentic feel to complete our stay.
Location
It's an excellent location for the landmarks on the eastern side of the city. It's close to Disneyland Paris while still being close to the city center attractions. There's a good creperie right around the corner, and the best Croque Madame is at the Comptoir Du Pantheon, one block away. It's also three blocks from the Luxembourg Gardens.
Staff
The staff was very aware of each guest, and the night before I left, they asked if they could help me with my departure the following morning.
Cleanliness & Comfort
Everything was clean and comfortable.
Le Globe et Cecil
Lyon

This hotel was a boutique hotel with lots of character and a location in the city center. Excellent access to shopping, old town, and landmark

Authenticity & Character
Very cozy rooms.
Location
Located in the city center of Lyon, close to the old town, the river, and the funicular to the Notre Dame Church overlooking the city.
Staff
Tended to every need I had and provided a substantial breakfast.
Cleanliness & Comfort
Due to the age of the building, the bath tub had some marks on it but it was not dirty just indicative of it's age, it was part of the charm.
Activity Reviews
Boat tour Nice/Monaco (Speedboat)
Boat tour Nice/Monaco (Speedboat)
Nice

The description of this activity isn't accurate. It isn't meant for travelers with physical sensitivities or who have endured recent or ongoing injuries due to the possibility of rough seas on a boat going at a high rate of speed. The excursion takes you to Monocao and lets travelers see super yachts from the water level. Travelers can swim in a cove with a cave and drive past other villages along the French Riviera. Things you see are spectacular, but the possible harm to one's body needs to be considered when booking this trip. The tour operators did not go out of their way to interact with guests or solve problems.

Quality of Experience
Communication about the possibilities of rough pounding seas in the write up for travelers.
Guides, Drivers and Staff
No effort to solve problems or desire to interact with guests. The language barrier was ever present, and no effort was put into trying to decipher what guests were trying to say in French.
Transport
Nice new boat.
Explore Nice by E-Bike
Explore Nice by E-Bike
Nice

This activity took riders to spectacular views that are not easily accessible and around town for a city tour.

Quality of Experience
Nice way to see a lot of the city in a short amount of time.
Guides, Drivers and Staff
The guide was knowledgeable and took care of the group.
Transport
The bikes were in good working condition.
Monaco Day Trip via Èze & La Turbie with Optional Beach Time
Monaco Day Trip via Èze & La Turbie with Optional Beach Time
France

This tour takes travelers to the coast of the French Riviera, Monaco, a perfume factory, and the village ofÈzee. Beach time was not an option, and we were not gone for 10 hours, but still worth it.

Quality of Experience
It's nice to see all the sites at each location.
Guides, Drivers and Staff
The guide was knowledgeable and got us to all the sites.
Transport
Pick up and drop off at the hotel in an excellent vehicle.
Old Town Food Walk
Old Town Food Walk
Nice

This is a very informative tour and would be a great activity upon arrival. The socca that we got to eat was great, and the guide did a great job sharing historical and cultural information.

Quality of Experience
The guide did a great job connecting with me and sharing information I was interested in.
Guides, Drivers and Staff
Knowledgable guide.
Transport
No transport was needed
City Discovery Walk
City Discovery Walk
Marseille

This tour was informative and enjoyable to see Le Panier neighborhood, the old port, and the Bonne Mère.

Quality of Experience
I enjoyed seeing the fish market and the old mills in Le Panier.
Guides, Drivers and Staff
The guide was knowledgeable.
Full Day Luberon E-Bike Adventure
Full Day Luberon E-Bike Adventure
France

I loved riding bikes through the Luberon Valley and visiting the little villages. The e-bikes made the trip easy and fun.

Quality of Experience
Guides, Drivers and Staff
The guide made sure everyone was ok on the bike ride and told us a bit of history on the drive there.
Transport
The minivan was clean and well-maintained.
Private City Walk
Private City Walk
Aix-en-Provence

Erin Jordan, the guide in Aix-En-Provence, was excellent! She was knowledgeable and provided history, information on architecture, and insight into the city's economic evolution. She did a wonderful job.

Quality of Experience
She provided information on food, where to get the best pastries and chocolates, and great restaurant options.
Guides, Drivers and Staff
Half Day Cassis Trip
Half Day Cassis Trip
Aix-en-Provence

This half-day tour went too fast; if I were to say anything, it would be to allow yourself the full-day tour so you can enjoy all that Cassis has to offer. We took the boat to see the Parc National des Calanques. The blue water was so striking. The village had a great market and neat eateries. We were also taken to the Cap Canaille overlook to see the cove and city and admire the steep drop-off.

Quality of Experience
The natural environment and village were memorable and a place I would like to go back to.
Guides, Drivers and Staff
Transport
Private War History & Traboules Walk
Private War History & Traboules Walk
Lyon

The guide was knowledgeable, showed me all the passages or Traboules that made up the city of Lyon, and earned it the UNESCO classification. We talked little about World War II but focused more on the city and the silk industry.

Quality of Experience
Guides, Drivers and Staff
Gones Tour, 2-hour e-bike Guided Tour
Gones Tour, 2-hour e-bike Guided Tour
Lyon

Biking along the Rhône's banks was a treat. This path took the tour along the Rhône River to the Golden Head Park, where there's a free zoo and open space for city dwellers to enjoy.

Quality of Experience
The guide added history and pointed out key points of the city.
Guides, Drivers and Staff
The guide did a great job of explaining how to use the e-bike and setting expectations for how to ride safely as a group.
Seine River Gourmet Dinner Cruise with Live Music
Seine River Gourmet Dinner Cruise with Live Music
Paris

The experience on the boat provided a great vantage point to see all the buildings along the shore of the Seine River lite up. The food was good, and the live singer created a nice ambience.

Quality of Experience
Food
The food was good and paired with flavorful wine.
Guides, Drivers and Staff
Private Louvre Museum Visit
Private Louvre Museum Visit
Paris

Our guide led us through the Sully and Denon wings, seeing all the masterpiece artwork.

Quality of Experience
Guides, Drivers and Staff
Wine and cheese tasting in Paris
Wine and cheese tasting in Paris
Paris

This was one of my favorite activities in Paris. The sommelier explained why the wines and cheese come from the different regions in France.

Quality of Experience
The wine and cheese was excellent.
Guides, Drivers and Staff
The sommelier shared so much information with us while we enjoyed the pairings.
Saint-Germain-des-Prés Pastry & Chocolate Walk
Saint-Germain-des-Prés Pastry & Chocolate Walk
Paris

This was a great tour, introducing me to the essential things about the chocolates and pastries in France. The Guide did a great job leading us to all the different locations to taste the other foods. He included things about history, guided us through a church, and shared historical information about the area.

Quality of Experience
He was a great guide and great food.
Guides, Drivers and Staff
Latin Quarter Gourmet Food Walk
Latin Quarter Gourmet Food Walk
Paris

It was fun to stop at different shops and pick up items for our picnic in the park. We visited a fromagerie, a market for fresh produce, a pâtisserie, a charcuterie, and a wine shop with red and white wine ready to sample.

Quality of Experience
Excellent food products with history mixed in.
Guides, Drivers and Staff
The guide knew much about the food, the neighborhood's history, and the Notre Dame Cathedral. She did a great job providing up-to-date information on the rebuilding of Notre Dame.
Palace of Versailles & Giverny Day Trip with Gourmet Lunch
Palace of Versailles & Giverny Day Trip with Gourmet Lunch
Paris

Monet's paintings come alive when you visit his gardens. I highly recommend this tour to see the flowers and other inspirations in his paintings. The guide did a great job sharing his life story on the bus ride to Giverny. Lunch and the Palace of Versailles were great stops. The guide did well keeping the group on time and ensuring we saw everything necessary.

Quality of Experience
The prime time to go to Givery would be July and August, but it is still well worth the visit through September to see all the flowers in bloom. The house is interesting to see at all times of the year, and the souvenir shop, his workshop, was full of Monet items for everyone. Versaille is amazing to visit any time of the year, but the gardens and fountains are spectacular when in bloom, and the water is flowing.
Food
Guides, Drivers and Staff
The guide used the time on the way to Giverny to provide us with his life story so we knew his history before arriving.
Transport
It is well worth it to get to visit these top locations in one day.
Private Montmartre Art & Culture Walk
Private Montmartre Art & Culture Walk
Paris

This tour will take you up the hill step by step to where the Sacre Cure is located. It's interesting to hear the cultural stories of the artists who have lived here in the past. The final stop is the highlight of the tour. It's either the Cathedral or the view of Paris- probably both!

Quality of Experience
Guides, Drivers and Staff
Burgundy Wine Tasting Day Trip
Burgundy Wine Tasting Day Trip
Paris

This was a day well spent in Chablis. Our guide did a great job taking us to three different wineries to taste the wines each location produced. We learned about the numerous ways to make wines. It was nice to meander through Chablis, pick a restaurant of our choice for lunch, and, of course, a bakery for dessert.

Quality of Experience
Beautiful scenerey
Guides, Drivers and Staff
The guide was Italian and had a great sense of humor and lots of information regarding wine.
Transport
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Oct 04, 2024

Bonjour Liz and merci beaucoup for leaving such a detailed review, it helps a lot in improving our services :)
I'm happy to read you enjoyed your French escapade, it was a pleasure to design your trip!
À bientôt!
Mathilde

France 2024
France | Sep 16 - Sep 23, 2024

R
Robin K.
Chanhassen, MN | Reviewed on Sep 30, 2024
Nathalie did a great job planning out our trip. The river cruise our first night in Paris was an exceptional suggestion and the tour guide for the Louvre was amazing. The team was very accommodating as we had to make some very last minute adjustments to the schedule - while we were in France. They happily worked everything out for us. Read more

Nathalie did a great job planning out our trip. The river cruise our first night in Paris was an exceptional suggestion and the tour guide for the Louvre was amazing.

The team was very accommodating as we had to make some very last minute adjustments to the schedule - while we were in France. They happily worked everything out for us.

Hotel Reviews
Hôtel Parc Saint Séverin
Paris

The hotel was clean and the location was great but there are very few amenities and seems to attract older clientele. The rooms and bathrooms are very small.

Authenticity & Character
Location
You could walk to everything!
Staff
Cleanliness & Comfort
Very small rooms and bathrooms.
Aquabella Hotel & Spa
Aix en Provence

This is a great hotel - location is perfect, staff are amazing and it has everything you would need.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pullman Paris Roissy Cdg Airport
Roissy-en-France
Activity Reviews
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris

This was a great introduction to Paris and was a great event on the first day we arrived in Paris.

Quality of Experience
Food
Guides, Drivers and Staff
Dinner show at the Moulin Rouge
Dinner show at the Moulin Rouge
Paris
Montmartre & Sacré-Coeur walking tour
Montmartre & Sacré-Coeur walking tour
Paris

The guide did not appear all that interested in giving a tour and did not appear to be very knowledgeable which was disappointing. It is such a neat area.

Quality of Experience
Guides, Drivers and Staff
Le Louvre Private Tour
Le Louvre Private Tour
Paris

Victor was amazing. Very passionate about The Louvre and his knowledge was through the roof. Very, very good guide.

Quality of Experience
Guides, Drivers and Staff
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris
Quality of Experience
Guides, Drivers and Staff
Wine tour in Cezanne countryside
Wine tour in Cezanne countryside
Aix-en-Provence

Our guide was very good. She really knew the area and understood vineyards and winemaking.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Oct 10, 2024

Thank you very much Robin for sharing these informations with us.
We are always happy to read that you had a great time with our trustful partners and it also helps to improve if there has been a wrong note.

The trip was great from beginning to end. Ped...
Portugal | Sep 20 - Sep 29, 2024

K
Kathryn B.
Newark, NJ | Reviewed on Sep 30, 2024
The trip was great from beginning to end. Pedro was excellent!!! Stayed in touch with us daily with information and updates. Had the best time. Portugal was amazing Read more

The trip was great from beginning to end. Pedro was excellent!!! Stayed in touch with us daily with information and updates. Had the best time. Portugal was amazing

Hotel Reviews
PortoBay Marquês
Lisbon

The staff was so friendly and helpful. Location was perfect

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Condes de Azevedo Palace
Porto

This was a 2 bed, 2.5 bath apartment in a great location. Beautiful old palace updated with all modern amenities. Would definitely stay again on my return to Porto ❤️

Authenticity & Character
Location
Staff
So friendly
Cleanliness & Comfort
Apartment was spotless
NEXT - by Savoy Signature
Funchal

Great location and amenities. Very modern with young hip vibe

Authenticity & Character
Modern
Location
On the water and could walk to restaurants and shops
Staff
Friendly
Cleanliness & Comfort
Very clean and comfortable
Activity Reviews
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Had a great time with Ana. Very knowledgeable and sweet.

Quality of Experience
Guides, Drivers and Staff
Ana is fantastic
Transport
Walking
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

Food was great. Music beautiful ❤️

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Beautiful Sintra. Great dsy

Quality of Experience
Guides, Drivers and Staff
Viviana was awesome. Knowledgeable, helpful and friendly
Transport
Comfortable car
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Wonderful day in the beautiful Douro valley. Ivo was a great driver and tour guide. Had so much fun

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

Stunning!!!!

Quality of Experience
Guides, Drivers and Staff
Nonu was a great captain
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Had a wonderful walking tour in Porto. A stunning city. Even in the rain

Quality of Experience
Guides, Drivers and Staff
Sara was wonderful. Knew everything thing about the history of Porto and the architecture. Really rnjoyed
Transport
Walking in the rain
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

Beautiful vineyard. The tour so interesting

Quality of Experience
Guides, Drivers and Staff
Victor was so much fun and very knowledgeable
Transport
Unveil the Western landscapes of Madeira Island on a Small Group Tour
Unveil the Western landscapes of Madeira Island on a Small Group Tour
Madeira

What an adventure. We had a great time. Small fishing village, off roading in beautiful forests that smelt like eucalyptus, swimming in volcanic pool, visiting a black sand beach and waterfalls. And that wasn’t everything ❤️

Quality of Experience
Guides, Drivers and Staff
Pedro was fantastic, friendly, helpful, knowledgeable and a great driver
Transport
4 wheel drive jeep
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 01, 2024

Dear Kathryn,
Thank you so much for your kind words :) - It was truly a pleasure to help make your trip to Portugal special.
I am so happy to hear you had such a great time and enjoyed everything from beginning to end. If you ever plan to visit again or need anything in the future, don’t hesitate to reach out.
Safe travels and hope to see you back in Portugal soon!
Your friend in Portugal - Pedro

Memorable adventure
Ireland | Aug 28 - Sep 17, 2024

Dennis
Dennis B.
Henderson, NV | Reviewed on Sep 30, 2024
Memorable adventure We were in Ireland for three weeks, from Aug 28 to Sept 17. This was our first trip to Ireland, and everything went well. We mostly followed the itinerary Justine had set up for us, though we did skip a couple of items when we found other things we chose to do instead. Among the highlights, actually, were two stops we added on our own — the medieval town of Athenry and its castle (which we learned about when we just happened to tune in to a TV program on the town on one... Read more

Memorable adventure

We were in Ireland for three weeks, from Aug 28 to Sept 17. This was our first trip to Ireland, and everything went well. We mostly followed the itinerary Justine had set up for us, though we did skip a couple of items when we found other things we chose to do instead. Among the highlights, actually, were two stops we added on our own — the medieval town of Athenry and its castle (which we learned about when we just happened to tune in to a TV program on the town on one of our first nights in Ireland) and the ruins of Sligo abbey, which were spectacular. We'd recommend both to other travelers to Ireland. We spent a little over four days in Dublin (for logistics reasons, we chose to put Dublin at the end of our trip, rather than the start), but we could have spent our whole three weeks there and not seen all the things there are to see and learn there. We skipped the Guinness brewery tour Justine had set up in favor of a visit to the Irish National Archaeology Museum. Fascinating! That's another thing we'd recommend to other travelers. Think: bog bodies!

And, while we skipped the Guinness tour, we did sample plenty of Guinness on the trip. We also skipped a 2.5-hour walking tour of Dublin. We did plenty of walking without the tour! :-) We did make use of three-day passes we bought for one of the hop-on/hop-off bus companies in Dublin. On previous trips to big cities in Europe, we’ve found those buses make good, cheap alternatives to taxis and they also allow you to take a load off your feet and see a bit of the city in comfort.

The driving on the “wrong” side of the road/car was no big deal after the second day. We had a car for the first two weeks. Driving on some of the "L" roads -- one-lane but two-way -- could become pretty interesting, we found.

We would recommend skipping Peter Curtin’s storytelling session in Lisdoonvarna, were we to set up a trip for other travelers. That was really the only experience we thought wasn’t worth the effort. His stories weren’t really stories or of much interest, honestly. Nice enough guy, but … meh.

We drove through much of Ireland, from Dublin airport through Cork, Galway, Kinsale, Kenmare, Dingle, Westport, Doolin and all along the south and west coasts and up as far as Donegal, before our days in Dublin. The Aran Islands tour to Inisheer was great, as were the Cliffs of Moher, Slea Head Drive, Achill Island, etc. There were no stops on our trip that I would suggest skipping. The Blasket Islands Centre was really interesting. The EPIC museum was different and interesting, but it took a bit to figure out what they were doing. Essentially, the museum recounts how people of Irish heritage -- we lucky few -- have basically taken over the planet! :-)

We’d love to go back for more of Ireland. We’d like to find more castles and more ring forts to explore if we ever go back, and a full week in Dublin wouldn’t be too much. But we wanted to pack as much of Ireland into our three weeks as we could, and so we had a busy three weeks — but very enjoyable.

My ancestry on my father's side is Irish, and we are relatively certain that the family sprang from County Donegal, in the far NW corner of Ireland. As we got our tickets to see Donegal castle, the man behind the desk asked if either my wife or I had Irish ancestry. When I told him I did, he said there were lots of people in the area who had the same last name as mine or the recognized spelling variations of the name. And just as he said that, a van went by bearing the name of a plumbing company with one of the spelling variations of our last name!

This was our second trip through Kimkim (you arranged Greece for us a couple of years ago) and we’ve been happy with both trips. We are pretty independent travelers who prefer a sort of loose itinerary and a set of car keys to getting on a bus with 50 other people each morning for a package tour. Justine took good care of us and checked in by phone when we were in Ireland.

Hotel Reviews
King Sitric Guesthouse
Howth

Breakfasts were terrific. We only stayed here one night, but we ate dinner in their restaurant that night. I had crab claws that were out of this world!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kinsale & Spa
Kinsale

Beautiful hotel, but too far out of town. Would have much preferred something in Kinsale proper.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Harbour Hotel
Galway
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Knockaguilla House Bed & Breakfast
Doolin

We ended up cancelling our reservation at this hotel and making one at a hotel closer to town. Simply too far outside town, and we didn’t want to be driving one-lane roads after dark.

Wyatt Hotel Westport
Westport

Small room but located right in downtown Westport. Great breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Happy Pig
Kenmare, Co. Kerry

Loved this one. Irma, the owner, had tons of great suggestions for us, and she was a delight to talk to. Highly recommend! And the breakfasts were terrific!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gateway Lodge
Donegal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Castle Hotel
Dublin

Smallish room with water stain on ceiling, but otherwise clean and comfortable. Nicely located near O’Connell Street and only about 1/2 block from stop for hop-on/hop-off and city buses. Fairly good restaurant and good breakfasts. Hotel is in several old Georgian buildings that have been connected into one hotel, making the corridors kind of interesting.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Greenmount House Luxury B&B

Beautiful spot right on edge of Dingle. Great rooms and lots of lounge areas for relaxing. And Dingle town is terrific! Attended a trad music concert in St. James Church that was very, very good. Would highly recommend that experience to folks traveling to Dingle in summer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jameson Experience Tour Premium Whiskey Tasting
Jameson Experience Tour Premium Whiskey Tasting
Cork

Really enjoyed the premium whiskey tasting presentation.

Quality of Experience
Guides, Drivers and Staff
Cork City History Tour
Cork City History Tour
Cork

We passed on this one.

Storytelling experience in Doolin/Lisdoonvarna
Storytelling experience in Doolin/Lisdoonvarna
Ireland

Not a total waste of time, but not one of the trip’s highlights, either. Peter’s stories of the Burren were not terribly interesting or informative. Nice enough guy but not an experience we’d rate anywhere near the top of our Irish experiences. And we'd recommend not including it on other travelers' itineraries.

Quality of Experience
Guides, Drivers and Staff
Don & Barry's Kinsale Historic Stroll Walking tour
Don & Barry's Kinsale Historic Stroll Walking tour
Kinsale

Good and interesting Irish history lesson.

Quality of Experience
Guides, Drivers and Staff
Kenmare Heritage Walking Tour
Kenmare Heritage Walking Tour
Kenmare

Passed on this one in favor of just strolling on our own, seeing stone circle, etc.

Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Ireland

The cliffs are beautiful and spectacular, whether seen from sea or land, and the visitor center is very well done. Our tickets were for somewhere around 11 or 11:30 am, but we got there shortly after they opened and got right in.

Quality of Experience
Kylemore Abbey
Kylemore Abbey
Ireland

Beautiful drive to and beyond the abbey. Also, make sure to stop at grave of WB Yeats about five miles beyond abbey. All very interesting. Setting of the abbey is spectacular and the drive thru Connemara is incomparably beautiful — until you get to County Donegal, which is drop-dead beautiful in a whole different way. We saw lots of Ireland, and virtually all of it was gorgeous, but Connemara and Donegal are in a class by themselves.

Quality of Experience
Tickets for St Patrick Cathedral, Dublin
Tickets for St Patrick Cathedral, Dublin
Dublin
Newgrange and Knowth Day Tour from Dublin
Newgrange and Knowth Day Tour from Dublin
Dublin

Guides were great, and the archaeology was fascinating. One of the highlights of the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Entry into the Emigration Museum EPIC
Entry into the Emigration Museum EPIC
Dublin

This is a different kind of museum, a largely audio-video experience. Basically, it’s the story of how those of us of Irish ancestry — we lucky few — have taken over the planet!

Aran Island Tour - Day Trip to Inisheer from Doolin
Aran Island Tour - Day Trip to Inisheer from Doolin
Ireland

The island was fantastic. Our guide was great and we spent about a half hour chatting with Gail, the daughter of a shop owner on the island. She was very interesting. Only downside: the driver of our van on the island dropped us at the foot of a steep hill leading to the island’s castle, then told us we’d have to walk back to town because he had to go meet another ferry coming from the mainland. “It’s only 5 minutes,” he told us. Forty minutes later, we trudged into town. Not impressed. But Ollie’s guide service refunded the cost of that part of our trip. The driver also wouldn’t stop at the shipwreck on the island because he was worried about getting stuck behind the horse-drawn buggies. Ferry on way back to mainland took us past Cliffs of Moher, which are spectacular. Dolphins played in our ferry’s wake for much of the trip back to mainland. Great day, except for that bus driver’s actions.

Quality of Experience
Guides, Drivers and Staff
Mixed. Our guide on the ferry ride and for part of the island visit (I think his name was Phil)?was terrific. Van driver, not so much.
Transport
Trinity Trails & Book of Kells Guided Tour
Trinity Trails & Book of Kells Guided Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Local specialist: Justine Stewart
Justine
Justine Stewart
Local specialist in England/France | Replied on Oct 07, 2024

Dennis!

Thank you so very much for your wonderful review - I love the level of detail you have provided! It has been so great working with you...and all of your messages we received over the course of the three weeks you were travelling were a great source of entertainment at the office!

I am so glad that you enjoyed your huge adventure! And love even more that you were so happy to fit lots in and go exploring on your own...you guys really fit a huge trip into just 3-weeks!

Thanks so much for choosing to work with us :)

Justine & The High Point Holidays Team

I would have to say that we were entirely hap...
Greece | Sep 15 - Sep 28, 2024

George
George S.
Ashburn, VA | Reviewed on Sep 30, 2024
I would have to say that we were entirely happy with our trip to Greece! Angela (Aggeliki) did an awesome job of setting up our trip! Everything was so well planned and she was always available for help and questions. Her suggestions for tours were spot on! The guide in Athens for the Acropolis (Alex) was one the very best I ever had, so knowledgeable and energetic. Elizabeth was great for the neighborhood tour also, loved it. Manos in Naxos for the e-bike was a true joy all the way around,... Read more

I would have to say that we were entirely happy with our trip to Greece! Angela (Aggeliki) did an awesome job of setting up our trip! Everything was so well planned and she was always available for help and questions. Her suggestions for tours were spot on! The guide in Athens for the Acropolis (Alex) was one the very best I ever had, so knowledgeable and energetic. Elizabeth was great for the neighborhood tour also, loved it. Manos in Naxos for the e-bike was a true joy all the way around, the bikes and trip to the farm. Then of course, the catamaran tours on Milos and Santorini were so much fun, swimming, food, seeing the beaches and cliffs and meeting others. I would highly recommend KimKim for a Greek vacation!

Hotel Reviews
Santa Maria Village Resort and Spa
Milos

The hotel we stayed in Milos was very nice. It had a pool and a hot tub, and everything about it was great. It was a bit of a walk to the main town, but it was manageable with a car. The concierge service was extremely helpful and gave us great advice on restaurants and what to do in the area.

Crystal Mare Suites
Naxos, Greece

The accommodation in Naxos was excellent. The owner was a retired pathologist who provided amazing service. The location was close to Saint George Beach, and although it was a bit of a walk to town, it was worth it. The owner even gave us a ride into town one day, which was very kind.

Imera Vista Suites
Imerovigli

The hotel in Santorini was great as well. We appreciated being between Fira and another town, which allowed us to enjoy a quieter area with lots to do.

Activity Reviews
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

One of the best with one of the best guides ever! Alex!

Quality of Experience
Guides, Drivers and Staff
Transport
Unexpected Athens Orientation Tour
Unexpected Athens Orientation Tour
Greece

Elizabeth was great on this tour! Loved it!

Quality of Experience
Guides, Drivers and Staff
Aegean Lush Bike tour
Aegean Lush Bike tour
Naxos

Manos and the e-bike tour was one of the best trips on Naxos!

Quality of Experience
Guides, Drivers and Staff
Full Day Sailing Tour Around Milos (Catamaran from Adamas)
Full Day Sailing Tour Around Milos (Catamaran from Adamas)
Greece

The full-day sailing tour around Milos was a little long, especially due to the wind, but the stops were great, and the food was really outstanding. We loved being able to swim off the boat in the beautiful spots that they picked. The catamaran was not too crowded, providing a good opportunity to engage with other travelers.

Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Oct 01, 2024

Yeia sou, George!

Thank you so much for sharing your feedback.
I'm truly happy to know that you had a great time here in Greece with us.
Enjoying the tours and guides is awesome and I'm excited that I was able to assist you with your trip to Greece.

We would love to see you coming back soon! I will be here and more than happy to assist you with your next Greece quest. 🙂

Take care & safe travels.

Greetings from Greece,
Angela and the GA Trips team

Amazing trip to Morocco
Morocco | Sep 19 - Sep 28, 2024

Joanna
Joanna G.
Newark, NJ | Reviewed on Sep 30, 2024
Our trip to Morocco was fantastic - Majid was an excellent help in planning the trip - so responsive to our questions, so flexible when we had to change details and dates and was always there to ask a question.
Mouad - our driver - the best ever - he was the nicest guy, so kind, so responsive to our needs and very knowledgeable about the country - travelling in a small group with a driver meant we learnt so much about the Moroccan people and culture. He was always there when we needed him,...
Read more

Our trip to Morocco was fantastic - Majid was an excellent help in planning the trip - so responsive to our questions, so flexible when we had to change details and dates and was always there to ask a question.
Mouad - our driver - the best ever - he was the nicest guy, so kind, so responsive to our needs and very knowledgeable about the country - travelling in a small group with a driver meant we learnt so much about the Moroccan people and culture. He was always there when we needed him, organized everything so well and cannot recommend him more.

Guides in other cities:
Youseff - in Rabat - he was excellent too - great English and knowledgeable
Hakim - Fes - the best guide ever - so nice, so helpful and great English
Abdul - Kasbah Amridil (?) - he was great, we learnt so much!
Ali - city tour in Marrakech - he was good, maybe a little too detailed and slow but nice guy
Hamid - food tour in Marrakech - we liked him and the food was great!

Everything was great - the only comment I would make is that we did a LOT of driving and in retrospect maybe another day in the desert would have been good and one less in Marrakech?

Hotel Reviews
Mövenpick Hotel Casablanca
Casablanca

Seemed fine, we did not spend much time there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Very cute hotel and the rooms were great. Staff seemed OK but the breakfast was excellent!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

Hotel was in a good location near the medina, rooms were very varied, ours was noisy and close to the reception. Also the AC did not work. Breakfast was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
AC did not work
Tiziri Luxury Camp
Merzouga

This camp is amazing - the tents were so awesome, beds comfy and the location, well you could not beat it. Staff were lovely and the food excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

Nice location, beautiful rooms and the food was absolutely incredible! Staff were so attentive and nice and funny!

Authenticity & Character
Location
Staff
The best staff!
Cleanliness & Comfort
Elegancia Riad Boutique & SPA
Marrakech

Beautiful hotel, rooms were do nice with everything you could need! Rooftop was excellent and the food was so good. Beds confortable.

Authenticity & Character
Location
Staff
So helpful
Cleanliness & Comfort
Activity Reviews
Casablanca to Chefchaouen via Rabat
Casablanca to Chefchaouen via Rabat
Morocco

Long drive but Rabat is spotless!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Private Sightseeing Tour in Rabat
Half-Day Private Sightseeing Tour in Rabat
Rabat

Great guide and great tour of Rabat. Worth seeing for half a day.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Blue City
Explore the Blue City
Chefchaouen

Its a beautiful city and so photogenic - worth the long drive!

Quality of Experience
Transfer to Fes via Moulay Idriss, Volubilis & Meknes
Transfer to Fes via Moulay Idriss, Volubilis & Meknes
Morocco

It was a lot of driving

Guided Tour of Volubilis
Guided Tour of Volubilis
Volubilis

Execellent ruins, so well preserved and able to access it all ! Our guide was very good too!

Quality of Experience
Guides, Drivers and Staff
Transport
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

This was an excellent day and our guide Hakim was the absolute best

Quality of Experience
Guides, Drivers and Staff
Transport
Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga

This was one of the best experiences of my life - a total bucket list item. We saw the sunset from the camels and they were easy to ride! Food at the camp was amazing too

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Merzouga: Middle Atlas Mountains to the Sahara
Transfer to Merzouga: Middle Atlas Mountains to the Sahara
Morocco

A long day of driving

 Erg Chebbi – Tinejdad – Todra Gorges – Tinerir – Dades Gorge( 4 Hours)
Erg Chebbi – Tinejdad – Todra Gorges – Tinerir – Dades Gorge( 4 Hours)
Morocco

Scenery was excellent but the drive was very long...

Quality of Experience
Transport
  Hammam  Spa  & Massage in Marrakech   3 PM Session
Hammam Spa & Massage in Marrakech 3 PM Session
Marrakesh

Very different experience but very relaxing!

Hiking & Cultural Immersion in the Atlas Mountains
Hiking & Cultural Immersion in the Atlas Mountains
Boumalne Dades

We did not hike - could not fit that in with all the driving

Marrakech Food Tour
Marrakech Food Tour
Marrakesh

Very good - food at the last restaurant was amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Sep 30, 2024

Hello Joanna,
Thank you for sharing your wonderful feedback about your Moroccan adventure! I am thrilled to hear that my expertise and flexibility made planning your trip seamless, also that Mouad your dedicated driver & guide exceeded expectations with his exceptional service along with other local guides.
We really appreciate your praise for our team at Under Moroccan Sun LLC , and your recommendation means the WORLD to us!
Best regards,
Majid

Amazing Morocco
Morocco | Aug 31 - Sep 13, 2024

Carolyn
Carolyn B.
Canada | Reviewed on Sep 30, 2024

An outstanding two weeks seeing the highlights of Morocco. Majid did a wonderful job tailoring the trip to our needs and ensuring we had many wonderful and unique experiences such as a night in the Sahara, a cooking class and hot air balloon ride. All of the local guides were fabulous but it was Ismael our driver and guide for the trip who made our time in Morocco so special. The history he shared, his knowledge of the people and the customs and most of all his humour and endless kindness made our trip so special. Thank you!

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Sep 30, 2024

Hello Carolyn,
It sounds like you had an incredible two weeks in Morocco! The variety of experiences—like spending a night in the Sahara, taking a cooking class, and even riding in a hot air balloon—must have made for a truly unforgettable trip. It’s great to hear that I helped customize the itinerary to suit your preferences, and how wonderful that Ismael, your driver and guide, played such a key role in making your time in Morocco so special.
Thank you so much for taking the time sharing this lovely reflection!
Majid

Chris took care of every detail for us. Every...
Italy | Jun 24 - Jul 4, 2024

Will
Will P.
Newark, NJ | Reviewed on Sep 30, 2024

Chris took care of every detail for us. Every luxury hotel, every private tour, every limo. ride, every meal - was beyond our expectations.

Because of Chris’s patience, guidance, and knowledge, my wife, my two teen daughters and I had the best vacation we have ever been on,’m. We traveled, toured and ate our way thru 5 star accommodations throughout Italy with ease and kind interactions with all the people that Chris connected us with.

We cant wait to plan our trip to Paris in April with him.

Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Oct 01, 2024

Dear Will,

Thank you so much for your kind words, I truly appreciate it. I am very happy to hear that all the family had the best vacation ever. I look forward to hearing from you in planning your future travels, it will be my pleasure :)

I wish you and all the family a wonderful fall and winter season ahead, with nothing but the best for all of you. Thank you for your trust!

Kind regards,
Chris

Trip to Italy review.
Italy | Sep 16 - Sep 26, 2024

S
Steve S.
Chicago, IL | Reviewed on Sep 30, 2024
Evening bicycle tour of Rome was incredible. The trip was very well planned and organized. The drivers that were scheduled were always courteous and and on time. Giulia is extremely knowledgeable and responsive.

Our hotel accommodations were good for the most part. We loved the hotel in Rome and the villa in Tuscany was more than acceptable. The Cinque Terre hotel location was excellent, especially the view we had from our room. I would have enjoyed a 4 star facility but believe...
Read more

Evening bicycle tour of Rome was incredible. The trip was very well planned and organized. The drivers that were scheduled were always courteous and and on time. Giulia is extremely knowledgeable and responsive.

Our hotel accommodations were good for the most part. We loved the hotel in Rome and the villa in Tuscany was more than acceptable. The Cinque Terre hotel location was excellent, especially the view we had from our room. I would have enjoyed a 4 star facility but believe one was not avalable.

Overall, Giulia and Kimkim did an outstanding job. We will not only use them again but will recommend them to friends.

Activity Reviews
Guided Visit to the Colosseum & Roman Forum
Guided Visit to the Colosseum & Roman Forum
Rome

Heavy rain hindered our tour but that wasn't the fault of the guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican & Sistine Chapel Tour
Vatican & Sistine Chapel Tour
Rome

Very crowded and the "front of the line pass" didn't appear to do much good. Sistine Chapple was so crowded you could hardly move.

Quality of Experience
Guides, Drivers and Staff
Transport
Rome: E-Bike Evening Tour with Italian Dinner
Rome: E-Bike Evening Tour with Italian Dinner
Rome

The view of Rome in the evening provides a different perspective of the historic sites. It was absolutely beautiful and our guide was not only knowledgeable, but extremely friendly and courteous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Oct 07, 2024

Dear Steve,
thank you so much for this wonderful review!
It was my pleasure to work with you on the crafting of your perfect trip!
Despite the 4-star hotel in Cinque Terre was not available in your travel dates, I am thrilled to know that your trip was amazing !
I will be looking forward to welcome you again (or your friends) in my beautiful Italy,
until then, I wish you all the best!
Giulia

We recently did an amazing two week vacation ...
Italy | Aug 28 - Sep 10, 2024

R
Rebecca S.
Ashburn, VA | Reviewed on Sep 30, 2024
We recently did an amazing two week vacation in Italy. To say Andrea did a wonderful job is an understatement-every last detail was covered and the most stress free experience. Every driver, tour guide, experience was top notch! We recommend Kim Kim and Andrea to everyone we tell about our trip to. Thank you for the trip of a life time, we will certainly be using Kim Kim for all of our future trips. If you are hesitating about using a travel agency, have reservations because of not hearing... Read more

We recently did an amazing two week vacation in Italy. To say Andrea did a wonderful job is an understatement-every last detail was covered and the most stress free experience. Every driver, tour guide, experience was top notch! We recommend Kim Kim and Andrea to everyone we tell about our trip to. Thank you for the trip of a life time, we will certainly be using Kim Kim for all of our future trips. If you are hesitating about using a travel agency, have reservations because of not hearing about Kim Kim, or are skeptical, I assure you please give them a try-you will not be disappointed!!

Hotel Reviews
Castello La Leccia
Castellina in Chianti

Wonderful relaxing grounds. Best massages we have ever experienced. Truly an amazing piece of Tuscany.

Authenticity & Character
Rooms were gorgeous and grounds were something out of a book!
Location
Scenic views
Staff
Massage was fantastic at spa-probably the best we’ve had!
Cleanliness & Comfort
Spacious rooms, lots of natural light
Hotel Santa Maria Novella
Florence

Wonderful location, very authentic hotel. Beautiful!

Authenticity & Character
Location
Very central located and easy to get to shops, food, etc
Staff
Cleanliness & Comfort
Hotel Palazzo Murat Positano
Positano
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Veneziano Venice
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antico Albergo del Sole al Pantheon
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hidden Venice and cicchetti experience
Hidden Venice and cicchetti experience
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Murano & Burano islands visit (private service)
Exclusive Murano & Burano islands visit (private service)
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
The Jewels of Venice (St. Mark & Doge Palace)
The Jewels of Venice (St. Mark & Doge Palace)
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Accademia Gallery - skip the line entrance
Accademia Gallery - skip the line entrance
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Winery visit with wine tasting and light lunch
Winery visit with wine tasting and light lunch
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Rome Private Guided Walk
Rome Private Guided Walk
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum skip the line ticket
Colosseum & Roman Forum skip the line ticket
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museum and Sistine Chapel skip the line ticket
Vatican Museum and Sistine Chapel skip the line ticket
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Capri Island from The Amalfi Coast - small group
Day trip to Capri Island from The Amalfi Coast - small group
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museums and Sistine Chapel - private guide
Vatican Museums and Sistine Chapel - private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Sep 30, 2024

Hi Rebecca, thanks so much for your wonderful words. This review is a great reward for us and we'll be happy to assist you with your future trips.

Nikola was the best and we all highly recommend him!
Croatia | Sep 21 - Sep 28, 2024

Denise
Denise J.
Chicago, IL | Reviewed on Sep 30, 2024
Nikola came up with an amazing trip for my husband and I and our friends. We never worried about anything - it was all taken care of and Nikola was quick to respond with any questions we had. Our hotel accommodations were incredible and even more luxurious than I expected. He set up unique tours for us-the culinary experience in the Konavle region of Croatia (near Dubrovnik)being one of the most memorable. I would highly recommend Kimkim for your next vacation. Read more

Nikola came up with an amazing trip for my husband and I and our friends. We never worried about anything - it was all taken care of and Nikola was quick to respond with any questions we had. Our hotel accommodations were incredible and even more luxurious than I expected. He set up unique tours for us-the culinary experience in the Konavle region of Croatia (near Dubrovnik)being one of the most memorable. I would highly recommend Kimkim for your next vacation.

Hotel Review
Balatura Split Luxury Rooms
Split

Lovely little gem..with the most wonderful, accommodating staff. They made our stay very pleasurable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Oct 11, 2024
Hi Denise, Thank you for your kind words and for taking the time to write us such a lovely review! We always try our best to accommodate our traveler's wishes and make this trip as memorable as possible! I’m happy to hear that all of you were happy with the accommodation and tours! We are very fortunate to have amazing local guides who share our vision of what kind of experiences we want to provide for our travelers, and I’ll be sure to pass on your comments to all of them! It’s such a... Read more

Hi Denise,

Thank you for your kind words and for taking the time to write us such a lovely review!

We always try our best to accommodate our traveler's wishes and make this trip as memorable as possible! I’m happy to hear that all of you were happy with the accommodation and tours! We are very fortunate to have amazing local guides who share our vision of what kind of experiences we want to provide for our travelers, and I’ll be sure to pass on your comments to all of them!

It’s such a privilege to be able to introduce people to my home country and I do hope you will visit Croatia again.

It was great working with you and Tammie on this trip and I wish you both nothing but the best,
Nikola

Wonderful trip through Indonesia!
Indonesia | Aug 31 - Sep 15, 2024

S
SANDRA V.
Angola | Reviewed on Sep 30, 2024
We had a wonderful trip through Indonesia recommended by Marc. I found Kimkim with an AI tool, and I started by finding which destination was better in September. Indonesia was the choice and after that Marc was extremely helpful through our planning process, defining a fabulous itinerary for the 16 days in Indonesia, with adventure, culture and leisure. It was very difficult to choose where to go because Indonesia has around 17 000 islands, but Marc made it easy, trying to show us the... Read more

We had a wonderful trip through Indonesia recommended by Marc. I found Kimkim with an AI tool, and I started by finding which destination was better in September. Indonesia was the choice and after that Marc was extremely helpful through our planning process, defining a fabulous itinerary for the 16 days in Indonesia, with adventure, culture and leisure. It was very difficult to choose where to go because Indonesia has around 17 000 islands, but Marc made it easy, trying to show us the advantages of each place. At the end it was amazing! We started our journey in Sumatra to see the orangutans. Then we went to Yogyakarta to go to the temples (Borobudur and Prambanan), after that we went by train to Surabaya (East Java) and then we had 3 days at the volcanoes (Mount Bromo and Mount Ijen) which was unforgettable! After that we went by ferry to Bali (Pemuteran, Ubud and Nusa Dua) and we finished with a cruise to see the Komodo dragons.
Marc made us a wonderful trip, and everything was booked and on time! All accommodations were amazing, specially Plataran in Mount Bromo, Menjangan Dynasty Resort in Pemuteran and Tejaprana Resort in Ubud and the food in Ijen Resort and Villas was incredible. All of our tour guides, representatives, and drivers gave us very good service and made us feel comfortable. Our only regret was not having more opportunities to dive, as we only got to do it in Pemuteran and the underwater is amazing to explore. The entire journey was incredible!

Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Oct 01, 2024
Hi Sandra and Pedro, Thank you for your thoughtful review! It was an absolute pleasure assisting you in crafting such a memorable journey through Indonesia. I'm delighted to know the itinerary perfectly matched your love for adventure, culture, and relaxation, and that you enjoyed the beautiful destinations, accommodations, and service from our guides and drivers. I'll keep your feedback on diving in mind, and if you decide to return, we can plan a trip centered around that passion!... Read more

Hi Sandra and Pedro,

Thank you for your thoughtful review! It was an absolute pleasure assisting you in crafting such a memorable journey through Indonesia. I'm delighted to know the itinerary perfectly matched your love for adventure, culture, and relaxation, and that you enjoyed the beautiful destinations, accommodations, and service from our guides and drivers.

I'll keep your feedback on diving in mind, and if you decide to return, we can plan a trip centered around that passion! Wishing you many more incredible adventures, and I hope to welcome you back to Indonesia soon.

Warm regards,
Marc

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.