Kimkim Trip Reviews

4.8
Based on 16,028 ratings
Read 16,028 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Portugal Trip
Portugal | Jun 27 - Jul 4, 2024

Y
YORDANIA P.
Woodhaven, NY | Reviewed on Jul 06, 2024

Marina did an amazing job planning and booking all the hotels and tours. She constantly communicated with us to ensure that we were enjoying our trip. I will definitely recommend planning trips with kimkim.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jul 18, 2024

Hi Yordania! Thank you for writing your trip review and for your kind words! It has been a true pleasure helping you plan your trip to Portugal. I look forward to helping you plan another adventure in the future! 🤩Warm regards for Espiritu Travel team

I wish Bastien had listened more closely to my concerns before the trip.
Switzerland | Jun 29 - Jul 4, 2024

Amanda
Amanda M.
Newark, NJ | Reviewed on Jul 06, 2024
Our guide, Nicole was great! She helped us to adjust our itinerary according to the weather. She helped us to understand the local train system.
Bastien was responsive when we were there, but we should not have trusted his judgement when it came to traveling with children. He often did not consider the ages and abilities of our children when planning our trip. A number of details were overlooked in planning transportation and lodging.
Our itinerary was lacking in detail and left quite a bit...
Read more

Our guide, Nicole was great! She helped us to adjust our itinerary according to the weather. She helped us to understand the local train system.
Bastien was responsive when we were there, but we should not have trusted his judgement when it came to traveling with children. He often did not consider the ages and abilities of our children when planning our trip. A number of details were overlooked in planning transportation and lodging.
Our itinerary was lacking in detail and left quite a bit to be desired. We had no idea how to use the train system or even find the train station. Getting around was an obstacle and the amount of walking too much for our three year old. Perhaps on a trip with just adults and no small children, this would be fine, but was very difficult to have to navigate ourselves with our two small kids. I did mention my concerns multiple times during the planning process and it feels like my concerns were overlooked in favor of what was easiest for Bastien. We ended up relying quite a bit on our guide, Nicole. She saved our trip!

Local specialist: Bastien Desonneville
Bastien
Bastien Desonneville
Local specialist in Bangkok | Replied on Jul 11, 2024
Hi Amanda, First, we thank you for your review and comments, it always part of the process of getting better in our services and assitance. We are sorry that you feel this way after travelling with us, we are disappointed cause when one of our traveller is not 100% satisfied it means that we've not reach reaching our ultimate goal : make travel easier for all. Also, we are not used to this type of reviews and our reputation is talking for us. Let me please reply sincerely to your comments... Read more

Hi Amanda,

First, we thank you for your review and comments, it always part of the process of getting better in our services and assitance. We are sorry that you feel this way after travelling with us, we are disappointed cause when one of our traveller is not 100% satisfied it means that we've not reach reaching our ultimate goal : make travel easier for all.

Also, we are not used to this type of reviews and our reputation is talking for us. Let me please reply sincerely to your comments and bring some transparency.

Along the process we tried many times to explain you the Switzerland transportation system requirements, using tools like maps, pictures, offical website links, and we gave you all our local knowledge about our country and culture. We shared together 201 messages, 15 mails, 8 programs and had many calls to discuss and give you all details and options about your program, hotel, guide, activities and transportation or possibilities.
By phone and through our common trip chat, we always tried our best to make it understandable as possible and we were always available, responsive, flexible and kind.

At the contrary, you were not always available, responsive and focused on the informations given, and we had to make few calls to repeat the same informations. We also didn't get all your informations right in time, for exemple we received your passport and flight information 3 weeks after your booking, and it took us few month after your booking to finilize your guided days when all the informations were given and planned.
We've been providing descriptions, informations, timing, pictures, pricing, possibilities about your program and we shared informations about what to do, in which order, when and how.
Despite that, you changed your mind few times about what to include or not, despite our tips, you wanted to included extra hikes and walks, while telling us that you don't want an intense program, not listening to our recommendations to not include more sights and visits & explanations about the car regulations and train transportation. Our guide Nicole even had to get into the process few times with you by e mail in order to discuss those last minute changes.

Also, during the process, you asked for a conciergerie service for your luggage on your arrival day, from the airport to your hotel, we informed you that we were not provinding this service usually but we made research and after few days we gave you an option with a dedicated company, after being informed that they were not able to deliver your luggage the day of your arrival we discussed the possibility of a transfer to avoid carrying your lugage in the train. You declined this option saying that it was over your budget. From the beginning of your request you asked us to make this trip happens under a certain budget which we understand perfectly so at that moment we searched for a better option for you in order to make it more comfortable. We changed your timed train tickets initially planned in Day Pass for 2 days on our own fees. With this pass you were able to jump in any train in Switzerland. When we talked about it by message and by phone you were completely fine with it. On your arrival you contacted us and you mentioned your unsatisfaction having to carry your luggage with your husband which we understand perfeclty. To answer to that, we told you that we would work on a better solution for your return transfer but the next morning you asked us to organize a transfer, so we did.

Regarding the accomodation, i want to remind that we shared hotel's and room's details, pictures and informations before the trip with website link, all in the sent program. We asked you if everything was fine at yout arrival, 4 times during your trip and you never mentioned this subject.

We surely care about our traveller and clients, and we are sorry that we couldn't communicate better with you in order to avoid those small issues.

We wish you all the best for the future and your next trip!

Best

Bastien

Amazing Personalized Arctic Norway Vacation
Norway | Jun 15 - Jun 28, 2024

J
Jennifer B.
Rolling Meadows, IL | Reviewed on Jul 06, 2024
In short, Mathia helped us plan the perfect trip suited just for us. We wanted to do a self-driving trip thru portions of Arctic Norway. He recommended wonderful and special places to stay and sights to see. We had some issues with weather that cancelled some of our activities and he immediately contacted us and responded with possible alternatives. He was not intrusive at all on our vacation, but you always knew he was behind the scenes and making sure all was ok. The best part is that... Read more

In short, Mathia helped us plan the perfect trip suited just for us. We wanted to do a self-driving trip thru portions of Arctic Norway. He recommended wonderful and special places to stay and sights to see. We had some issues with weather that cancelled some of our activities and he immediately contacted us and responded with possible alternatives. He was not intrusive at all on our vacation, but you always knew he was behind the scenes and making sure all was ok. The best part is that during the planning of this trip we made several changes from the original itinerary and Mathia was so patient and willing to do whatever it took to try and make this trip special to us. If you work with Mathia please know you are in very good hands. We would 100% work with Mathia and KimKim again in the future.

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jul 07, 2024
Dear Jen and Rick,
Thank you very much for your lovely review and kind words.
The best part of my job is when I have the opportunity to meet people like you.
I heard from Lone, the host at Skagakaia, how happy and polite you have been during those days. She spoke highly about you, and I confirmed to her my great pleasure to have you there. You made my day on several occasions with your appreciation and satisfaction, even when you experienced some issues with the accommodation in Senja. What...
Read more

Dear Jen and Rick,
Thank you very much for your lovely review and kind words.
The best part of my job is when I have the opportunity to meet people like you.
I heard from Lone, the host at Skagakaia, how happy and polite you have been during those days. She spoke highly about you, and I confirmed to her my great pleasure to have you there. You made my day on several occasions with your appreciation and satisfaction, even when you experienced some issues with the accommodation in Senja. What I loved was your great enthusiasm and knowledge about the places you were visiting, and your search for the best hikes and viewpoints this area offers.
You were the additional specialists, and your active participation has made a difference. I would like to work with you again. And have that cup of coffee together. :) In the meantime, I wish you other great adventures around the world. Just in case you decide to visit Tuscany, let me know. If I am there, I would be honored to be your guide for a day.
Best Regards
Mathia

A memorable trip to Croatia
Croatia | Jun 19 - Jun 29, 2024

K
Kelly S.
Canada | Reviewed on Jul 06, 2024
Our trip to Croatia was surely memorable. Because of the extreme heat, we got to experience a full-Balkan blackout, along with a forest fire being doused by our Canadian Water bombers. Fortunately, all was dealt with efficiently and effectively. The hotel selections were all very lovely and conveniently located., although the late night partiers were a bit of a problem in Split. Our walking guides were very knowledgeable but could have been a bit more enthusiastic. We particularly... Read more

Our trip to Croatia was surely memorable. Because of the extreme heat, we got to experience a full-Balkan blackout, along with a forest fire being doused by our Canadian Water bombers. Fortunately, all was dealt with efficiently and effectively. The hotel selections were all very lovely and conveniently located., although the late night partiers were a bit of a problem in Split. Our walking guides were very knowledgeable but could have been a bit more enthusiastic. We particularly enjoyed our bike ride and guide in Hvar with a surprise bonus wine-tasting at the end. Sarah was very responsive and quick to answer questions when anything arose.

Local specialist: Sarah Cosic
Sarah
Sarah Cosic
Local specialist in Zagreb | Replied on Jul 06, 2024

Hi Kelly,

Thank you for taking the time for writing this review! The weather was certainly a bit unusual while you were here, but glad everything worked out smoothly and efficiently :)

It was a pleasure planning this trip with you!

All the guides especially Ivana. Guide to vil...
Croatia | Jun 23 - Jun 29, 2024

SUNDARARAJAN
SUNDARARAJAN S.
India | Reviewed on Jul 06, 2024
All the guides especially Ivana. Guide to village tour superb. Antonia in boat tours was very helpful and fantastic. I would have preferred to had a boat with cover. Slightly bigger boat. Becos of sun. Especially as it was a full day tour. Otherwise all went well. Thank u all Read more

All the guides especially Ivana. Guide to village tour superb. Antonia in boat tours was very helpful and fantastic. I would have preferred to had a boat with cover. Slightly bigger boat. Becos of sun. Especially as it was a full day tour. Otherwise all went well. Thank u all

Activity Reviews
Private Walking Tour of Ljubljana
Private Walking Tour of Ljubljana
Croatia

I would recommend this city. Vibrant and historical

Quality of Experience
Guides, Drivers and Staff
Discover Bled Town and Enjoy Pletna Boat Ride
Discover Bled Town and Enjoy Pletna Boat Ride
Bled

Beautiful and fantastic weather

Quality of Experience
Guides, Drivers and Staff
Private Walking Tour of Plitvice Lakes National Park
Private Walking Tour of Plitvice Lakes National Park
Slovenia

Ivana was good and helpful

Quality of Experience
Guides, Drivers and Staff
Local specialist: Antonia Šutić Ljuština
Antonia
Antonia Šutić Ljuština
Local specialist in Zagreb, Croatia | Replied on Oct 04, 2024

Hi Sundararajan,
Thank you for taking the time to give us your feedback and for choosing Kimkim - I am so happy to hear you enjoyed your trip! We greatly appreciate your feedback and are taking into consideration all the reviews our travelers provide us with to ensure the best possible experience for our future travelers.
I’m happy I got the be the one to introduce you to our wonderful region and hope you will visit us again!
Antonia

Amazing Morocco experience
Morocco | May 27 - Jun 7, 2024

A
Alyson G.
Orlando, FL | Reviewed on Jul 05, 2024
We had such an amazing experience on our trip to Morocco. Hamza helped us plan a trip that was exactly what we wanted. Our driver Samir made sure that we had a fantastic time and helped coordinate anything we needed. I recommend this trip highly! Read more

We had such an amazing experience on our trip to Morocco. Hamza helped us plan a trip that was exactly what we wanted. Our driver Samir made sure that we had a fantastic time and helped coordinate anything we needed. I recommend this trip highly!

Hotel Reviews
Riad Laaroussa
Fez medina

This is the riad to choose if you're visiting Fes. It's charming and beautiful, with a nice swimming pool. The included breakfast is delicious, and the dinner menu is tasty and varied. The terrace has lovely views of the city. The hammam is wonderful, and the service all around the hotel could not possibly be better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery
Essaouira

This hotel is outside of the medina, but easy walking distance. It has a large swimming pool and a dedicated lounge area at the beach. The staff are very friendly and helpful. Delicious breakfast.

Dar Elmandar Fes
Fes

We stayed here one night between Fes and Merzouga. It's a beautiful, relaxing setting and the food was excellent. The staff are wonderful. Only complaint is the mattresses are very hard.

Palais Sebban
Marrakech

This is an exquisitely beautiful riad in a wonderful location in Marrakech. The food is delicious and the service is fantastic. There are two swimming pools, both on the smaller side - one in the restaurant/courtyard, and a smaller one on the roof. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

This is a very comfortable, charming eco-friendly camp. The food was excellent and we loved the music at night. Highly recommend.

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Jul 06, 2024

Hello Alyson,

Thank you for your fantastic review! I'm so happy to hear that your trip to Morocco was everything you wanted. It was a pleasure assisting with your plans, and I'm glad Samir helped make your experience even better. Your recommendation means a lot to us.

We look forward to helping you plan another unforgettable journey soon!

Cheers,
Hamza

Kimkim should be everyone’s GO TO travel agent !
Greece | Jun 26 - Jul 4, 2024

R
Rupal S.
Newark, NJ | Reviewed on Jul 05, 2024
We had an amazing trip with great recommendations from our planner!
Kimkim was very attentive to our asks and preferences and they were so helpful when certain things in our itinerary got canceled due to weather!
Read more

We had an amazing trip with great recommendations from our planner!
Kimkim was very attentive to our asks and preferences and they were so helpful when certain things in our itinerary got canceled due to weather!

Hotel Reviews
Galaxy Hotel Naxos
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kastro Suites Santorini
Santorini

Absolutely the most perfect location.. amazing views .. the actual rooms were dated tho. The bathroom showers didn’t stay up (needed to hold the shower head w one hand while washing hair w the other). They have very limited staff. One guy practically did everything!

Authenticity & Character
Location
Staff
They could have more staff. Only had one main guy!
Cleanliness & Comfort
Athens Cypria Hotel
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Photo shoot in Santorini
Photo shoot in Santorini
Santorini

Great must do!!! They take you to the most amazing locations that you would never find on your own

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini Highlights with Wine
Santorini Highlights with Wine
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alec Bean

Bali adventure with family of 8
Indonesia | Jun 21 - Jul 2, 2024

D
December G.
Chicago, IL | Reviewed on Jul 05, 2024
We had a great guide with Waylan throughout Bali. He made our experiences personal and emphasized the cultural perspective of the Balinese. Our car and drivers were always on time and new where to go. Having a family group of 8 was never challenging for our planners and we were able to be flexible with adding things in our itinerary like coffee tasting, plowing the rice fields and elephant rides. Read more

We had a great guide with Waylan throughout Bali. He made our experiences personal and emphasized the cultural perspective of the Balinese. Our car and drivers were always on time and new where to go. Having a family group of 8 was never challenging for our planners and we were able to be flexible with adding things in our itinerary like coffee tasting, plowing the rice fields and elephant rides.

Hotel Review
The Melaya Villas
Bali

A beautiful, private resort. The villas were gorgeous, large and very private. One of the best beaches we saw on Bali!

Authenticity & Character
Location
A remote area that offered a chance to relax away from crowds.
Staff
Very attentive staff
Cleanliness & Comfort
Activity Reviews
Telaga Waja Rafting
Telaga Waja Rafting
Indonesia

It was beautiful and the guides were very experienced. We did not paddle once, which was a disappointment for our family.

Quality of Experience
Would like more participation from the attendees
Guides, Drivers and Staff
Transport
Experience Cooking Class
Experience Cooking Class
Indonesia

This was an amazing experience with our large family. The food was top notch and the location and beauty of the resort was amazing. We even hiked to a rice field and plowed a field with some oxen. A highlight of our entire trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkeling in Menjangan
Snorkeling in Menjangan
Indonesia

Our best snorkeling adventure. We felt very safe with a mix of swimming expertise in our family group. The guide was fantastic with doing small training swims first. Excellent!

Quality of Experience
Guides, Drivers and Staff
Transport
Island Hopping in Komodo Island
Island Hopping in Komodo Island
Indonesia

We felt that the beauty of the islands was amazing. The island hopping and snorkeling wasn’t communicated as well as it could have been. And the snorkeling was dangerous and not safely led.

Quality of Experience
Better trained guides for snorkeling
Guides, Drivers and Staff
Transport
Local specialist: Jessica Soenandar
Jessica
Jessica Soenandar
Local specialist in Jakarta | Replied on Jul 08, 2024

Hi December,

Thank you so much for taking the time to give us a thorough feedback, it is highly appreciated! As we strive to improve our products and services, we will take your feedback on the snorkeling in Komodo Island and Telaga Waja rafting into account. I'm glad that you had a great time throughout and we would also like to thank you for trusting us with your big family's trip to Bali and Komodo Island. It had been a pleasure to work with you :)

I hope you are all settled back home and we hope to see you again in Indonesia!

Warm regards,

Jessica

Trust you specialist, and have the best time ever!
Spain | Jun 23 - Jul 3, 2024

Liz
Liz M.
West Lake Sammamish, WA | Reviewed on Jul 05, 2024
Our family was so lucky to have been assigned to Bea for our trip to Spain. She was fantastic. From the beginning, she listened to what we valued and had a lot of helpful input. She suggested many more ideas to consider than what we could fit it, so that we could choose what sounded best. The greatest thing about Bea was her quick response time. We had the basics of the trip finished quite early, but she had to wait on us for new passports to arrive, and then we went through some... Read more

Our family was so lucky to have been assigned to Bea for our trip to Spain. She was fantastic. From the beginning, she listened to what we valued and had a lot of helpful input. She suggested many more ideas to consider than what we could fit it, so that we could choose what sounded best.

The greatest thing about Bea was her quick response time. We had the basics of the trip finished quite early, but she had to wait on us for new passports to arrive, and then we went through some revisions as our flights changed. (She was beyond reasonable and quick when our entire trip added a day.) During the trip, we had more questions and required a bit of hand-holding with small details and she was unflappable during this time. Cheerful, quick, and full of good advice. KimKim uses a really efficient app during the trip so that communication is in real time.

It was hard to choose where to start our trip. I picked the route which was loosely based on the suggested trip plans on KimKim's website. We ended up starting in Madrid, and heading south with stays in Sevilla, Granada, and Malaga. We had short visits in Segovia, Ronda, Nerja, Frigiliana, and an activity in Marbella.

Our family includes 3 teen boys so our choices aligned with their interests. Bea hooked us up with a hot air balloon ride which was magical. We also enjoyed a segway tour in Madrid, a few walking tours including the Alhambra, an olive oil estate visit outside of Sevilla, a visit inside the caves of Nerja, a flamenco show in a cave above Granada, and a canyoning excursion near Marbella. On our own we booked a mountain biking day for the boys for our added last day. The fellas most enjoyed the adrenaline activities of canyoning (think swimming through a cave, sliding down natural slides on your behind, and doing 3-9m cliff jumps.) They also loved the hot air balloon ride. I am thankful that the early start time of that aligned with our jet lag near the beginning of the trip. We encountered some really special surprises too: our segway guide in Madrid, David, took us to a small, unremarkable door behind a convent. Inside was a cookie "business" being run by the nuns of the church. We never saw a human. We went in and spoke through a speaker about what we wanted to purchase, and a packed box of cookies appeared in this little door in the wall. During a walk in the very hilly whitewashed town of Friginiana, we came across a local cat rescue with a viewing window of the "gatos." This was our family's jam, and we never would have expected to find it set amongst the small, hilly lanes of the village. The boys were also happy to find the filming location of Naboo from Star Wars in Sevilla. Many teen photos were taken there, second only to cat photos.

The hotels that she recommended fit well with our expectations of location, family sleeping arrangements, and yes, air conditioning :) Our favorite hotels were the two times that we stayed in H10 properties in Sevilla and Malaga. Our Granada hotel was very charming. We enjoyed several dining experiences despite the kids not feeling tapas at every turn. We ended up at a few steak houses and mercados (markets) for even more choices. Our favorite spot for chocolate y churros was Cafe Futbol in Granada. Our favorite restaurant was a pizza place, also in Granada, called La Piccola Carmela. They had a fancier sister restaurant for authentic Spanish tapas. Our favorite place to eat in Malaga was Pampa Grill. Every breakfast was lovely. Zero issues.

I should add a last shout out to the incredible drivers that Bea chose for our longer drives. Our favorite driver was Jesus Ferreira, who we had twice. We loved him, and he really made the time spent so special. He took us to a spot that wasn't planned because he had a hunch, and he was right! We also liked Angel in Malaga and Alberto Zabala in Sevilla.

Our family had taken one trip to Europe before, which I planned. Despite it going well, when I began my research for this trip, I was dreading the legwork. The hours of planning, researching, and figuring timing of trains and when to reserve what, complete with FOMO about things that I didn't know existed. While reading family trip blogs I came across KimKim. I was intrigued and filled out an interest form. We were assigned to Beatriz, and it was like a local angel was inside of my head. She took away almost every worry and I cannot express my relief. We didn't look back. I highly recommend KimKim and Bea. We will use them again.

Hotel Reviews
H10 Casa de la Plata
Sevilla

This hotel was perfect for us. The H10 in Sevilla had probably the best staff that we encountered. The gentleman (Fran?) that checked us in had very good advice and ideas. Everything was modern and clean, beds were good, and we appreciated their decorating style. Irreverent art. Good location.

Authenticity & Character
Location
Despite Sevilla not being much of a car town, this hotel is very close to a large square by the mushroom. (If you see it, you will know what I mean.)
Staff
Beyond helpful. Kind, smart, great english after we attempted spanish with them.
Cleanliness & Comfort
Hotel Casa 1800
Granada
H10 Croma Málaga
Málaga

This was our favorite hotel on the trip. It was in a good location and was very stylish and airy. At first, we arrived and thought that we were located too far away from the beach. But quickly we realized that all of the action that we wanted was in the area near us. Everything was nearby. The mercado was a half block away. The hotel rooftop was perfect - big enough for options but not a crazy DJ party like the RIU in Madrid. Loved the rooftop pool, small restaurant, and lounge area. Our family was given two rooms. One had a balcony deck so big that it wrapped around the corner and had a 2nd section with sun loungers. Room 801, btw. The other room was a tad larger but had two small balconies. Also great. Room 809. The breakfast was good. Decor was nice. The lobby has water and small snacks/treats out at all times.

Authenticity & Character
This hotel isn't quaint - it is new. However, that is a big part of Malaga. Lovely decorative tiles surround all of the decks.
Location
Close to everything that we wanted. About 100 restaurants within 4-5 blocks.
Staff
Cleanliness & Comfort
Really responsive air conditioning.
Activity Reviews
Private Madrid Segway Tour
Private Madrid Segway Tour
Madrid

We really liked this. We were all new to segways, but the learning curve isn't bad at all. The tour guide was a younger guy. He had a lot of information. For our teens, I'd maybe give him a "4" because he told about more history than they needed. He did take us to a few "hidden gems" that we wouldn't have found otherwise. I gave the activity vendor a 4 because two of our five segways had some slowing issues when accelerating, which suggests a not-super-thorough maintenance system. They were not dangerous at any time, but they weren't as easy to control as the other 3.

Quality of Experience
Guides, Drivers and Staff
Hot Air Balloon Ride Over Segovia
Hot Air Balloon Ride Over Segovia
Madrid

This was breathtaking. So glad that we had the opportunity to do it. I don't know why, but I had expected a more private experience. Instead the balloon held around 16 people. That was fine. The pilot had flown balloons for 23 years and was a pro. I was slightly worried when he gave a safety speech in spanish. I only understood an arm gesture and the word "important," which was concerning. Luckily some other riders clued us in that he was talking about landing positions, and they explained what we should do. We floated over Segovia and there was no bad place in the balloon. He steered it so that everyone was able to see each angle. We were in the air for over an hour. Our landing was perfect - no big bumps or tipping over. After the staff cleaned up the gear there was a small breakfast and a toast.

Quality of Experience
Guides, Drivers and Staff
The pilot was amazing. The staff was kind and energetic
Transport
I am referring to the shuttle to and from the airport. They were proficient. The balloon pilot was a 5+
Private Transfer {{start_location}} to  {{end_location}} via Ronda & White Villages
Private Transfer {{start_location}} to {{end_location}} via Ronda & White Villages
Spain

We were lucky to get Jesus Ferreira Franco as our driver, two different times. I think his business is called Luxury Granada? What a kind, knowledgeable man. He became a friend by the end of our trip. Courteous, polite, caring, prepared, with excellent stories. This was, without a doubt, the best driver that we could have had. He made our trip better. Our sons all said that they missed him after we needed to have a different driver later on.

Quality of Experience
This driver had great stories - I'm sure that he could be quiet if that is what you prefer. We wanted to hear it all. He also had a big cooler of waters to hand out and lent us umbrellas for our time in Ronda during a freak bit of rain.
Guides, Drivers and Staff
Love Jesus F.F. KimKim should book him whenever possible.
Transport
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

Our tour guide was named Carolina. She was great with teenagers and was open to what we wanted to see. Some of our kids really wanted to see the area that was used for the filming of Star Wars - Naboo - so we headed over there. We spent a lot of time in the palace, and then headed over to the Jewish Quarter. She even escorted us to a restaurant that we wanted to try for their tapas.

Quality of Experience
Guides, Drivers and Staff
Visit an Andalusian Olive Oil Estate
Visit an Andalusian Olive Oil Estate
Seville

I gave this 4 stars because our kids were totally not into it. I liked it a lot, and I think that culture and history can be absorbed by things that aren't museums and famous monuments. The estate was really old and had the original equipment from the 1600's. We learned a lot about different olive varieties and mediterranean-area production. We saw the apparatus and had an oil tasting. There was a driver to the estate and back, so everything was so simple. It was located about 20 minutes from downtown Seville.

Quality of Experience
I loved that it was different. Not a museum :)
Guides, Drivers and Staff
Guide was kind and knowledgeable. Driver was great!
Transport
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Spain

I imagine that there are tons of tour guides for the Alhambra. It is really important to see. We had no trouble finding our guide at the meeting place. He was knowledgeable and told us a lot about the gardens (which we did first) and the Alhambra. You really do get more than seeing it alone. Although, to be fair, we did not listen to any audio tours so cannot compare.

Quality of Experience
I liked hearing the more "secret" things, like about how oleander was used in the garden because the staff didn't like a certain female nobleperson. Oleander is beautiful but poisonous, which was how the staff described this woman.
Guides, Drivers and Staff
Our guide took us through a wood product shop at the end. This was the only time on our trip that we felt like American tourists, like he was going to get a kickback from any sales of wood items. Kind of soured us a bit. I'm pretty sure that this was rare because there were not many people in the shop.
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

This was the most authentic way for us to see the dancers. It felt a bit touristy, but the location was definitely built into the side of the mountain and the dancers were amazing. They worked! You really need to see flamenco at some point in Spain. We ran into a family in our hotel that had arranged a lesson somewhere, and they had to perform for an audience after their lesson. This was somewhere else. We weren't that committed. Happy to just watch. It was just the right amount of time.

Quality of Experience
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 08, 2024

Hi Liz!! Wow.. you brought a tear to my eye! Thank you so, so much for your kind words, definitely the best reward is to know that you had a great time along with your family! :) I'm sure you already shared your impressions with your drivers and guides (Jesús told us you had a fantastic time together!), but I will make sure they receive it too. You made the process so, so easy from the beginning and it was truly a pleasure to be a small part of this family trip! Thank you so much again, Liz!!! Best regards, Bea.

The Allen family trip to Scotland and Ireland
Ireland | Jun 21 - Jul 2, 2024

C
carol K.
Seattle, WA | Reviewed on Jul 05, 2024
The guides and drivers provided were excellent. There were some scheduling problems with getting the car and attending the tea. Many in the group were unable to attend tea as they were picking up cars. The tea was just okay, a little stuffy and didn’t seem very Scottish (what ever that is). Also the car return schedule was unrealistic as there was not enough time allowed. This wasn’t a big problem and we worked it out. The Highland tour guides were very nice, but this was not very... Read more

The guides and drivers provided were excellent. There were some scheduling problems with getting the car and attending the tea. Many in the group were unable to attend tea as they were picking up cars. The tea was just okay, a little stuffy and didn’t seem very Scottish (what ever that is). Also the car return schedule was unrealistic as there was not enough time allowed. This wasn’t a big problem and we worked it out. The Highland tour guides were very nice, but this was not very interesting. I don’t think going to the cliffs of Moher by boat was a good idea. The seas were very rough and many people were very sick. Arran island was very fun. The best was the Irish house party. I wish we had more time in a small village with traditional Irish music. We may have to return. All in all, or trip was well organized and you did a good job trying to meet our varied wishes. Thanks Carol

Hotel Reviews
Skeffington Arms Hotel
Galway

Interesting hotel. They do have a problem with unpleasant odors in the hallway. Breakfast was just okay, location was good for the boat trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fonab Castle
Pitlochry
Authenticity & Character
I expected an older castle.
Location
Staff
Cleanliness & Comfort
Eden Locke
Edinburgh

Lovely, very modern and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Argyll Guest House
Glasgow
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Belvedere Hotel
Dublin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Free time in Inishmore ( Aran Island)
Free time in Inishmore ( Aran Island)
Ireland

Renting bicycles and touring the island was a definite treat. The scenery is so unusual and beautiful that we were spellbound the entire time.

Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh

Very interesting, I would have enjoyed a guided tour.

Quality of Experience
Loch Lomond Cruise
Loch Lomond Cruise
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Irish Dancing - The Irish House Party (Dinner & Show)
Irish Dancing - The Irish House Party (Dinner & Show)
Dublin

The meal was ho=hum and took way too long to be served. Fortunately, the Irish music after was awesome!

Quality of Experience
It was great to be exposed to the local history. We have nothing to compare in America.
Food
We ate fish and chips until we could take no more. We tried, but, haggis and blood pudding are definitely an acquired taste.
Guides, Drivers and Staff
Their open friendliness.
Transport
The drivers were friendly and knowledgeable.
Private transfer in town
Private transfer in town
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Glasgow
Private Walking Tour of Glasgow
Glasgow
Quality of Experience
Guides, Drivers and Staff
Private Walking Tour of Edinburgh with a Top Local Guide
Private Walking Tour of Edinburgh with a Top Local Guide
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Afternoon Tea at The Signet Library
Afternoon Tea at The Signet Library
Edinburgh

With our short time I would have preferred to do something with more Scottish influence.

Quality of Experience
Guides, Drivers and Staff
Cairngorms National Park Wildlife Tour with a Specialist
Cairngorms National Park Wildlife Tour with a Specialist
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Blair Atholl Castle Entrance tickets
Blair Atholl Castle Entrance tickets
Pitlochry
Quality of Experience
Blair Athol Distillery's Whisky Connoisseur Experience
Blair Athol Distillery's Whisky Connoisseur Experience
Pitlochry
Quality of Experience
Guides, Drivers and Staff
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Jul 12, 2024
Hi Carol, Thank you for sharing your feedback about your recent trip. We appreciate your kind words about our guides and drivers, and we’re delighted to hear they contributed positively to your experience in Scotland and Ireland. We apologize for the scheduling issues with the car pickup and the tea. We understand that it was disappointing for some group members to miss out on the tea experience. What a shame! Your feedback on the tea being a bit stuffy and not feeling very Scottish is... Read more

Hi Carol,

Thank you for sharing your feedback about your recent trip. We appreciate your kind words about our guides and drivers, and we’re delighted to hear they contributed positively to your experience in Scotland and Ireland.

We apologize for the scheduling issues with the car pickup and the tea. We understand that it was disappointing for some group members to miss out on the tea experience. What a shame! Your feedback on the tea being a bit stuffy and not feeling very Scottish is valuable, and we will take it into account for future planning to ensure a more authentic and enjoyable experience for all.

We also acknowledge the tight schedule for the car return and will strive to allow more time for such activities in the future to avoid any inconvenience.

Regarding the Cliffs of Moher by boat, we regret that you were sick on this journey, but to get so close and to not visit would have been a shame. I will consider other ways to visit for future guests, such as walking along the top of the cliffs. We will review these elements and consider alternatives to enhance the overall enjoyment for our guests....

We are pleased to hear that you enjoyed Arran Island and especially the Irish house party. It’s wonderful that these were highlights of your trip.

We are grateful for your constructive feedback and are glad that overall, you found the trip well organized and appreciated our efforts to cater to your group's varied wishes.

Thank you once again for your insights and for choosing us for your trip Carol. We hope to have the opportunity to welcome you back in the future and provide an even better adventure.

Warm regards to Larry as well please,
Stephen

Ireland!
Ireland | Jun 22 - Jun 29, 2024

M
Marek M.
Flagami, FL | Reviewed on Jul 05, 2024
My family and I flew to Dublin, Ireland. From there we traveled to Galway, Cork, Limerick, Cork, Cashel, and then back to Dublin-via Kildare. Our travel specialist Svetlana planned our trip perfectly-in that we didn't move through the countryside to slowly or to fast and our accomodations were fantastic. Further, the stops Svetlana planned for us, (sometimes ones that we would not have chosen for ourselves) turned out to be reals gems-the Kilbeggan Distellery and the Irish National Stud &... Read more

My family and I flew to Dublin, Ireland. From there we traveled to Galway, Cork, Limerick, Cork, Cashel, and then back to Dublin-via Kildare.

Our travel specialist Svetlana planned our trip perfectly-in that we didn't move through the countryside to slowly or to fast and our accomodations were fantastic.

Further, the stops Svetlana planned for us, (sometimes ones that we would not have chosen for ourselves) turned out to be reals gems-the Kilbeggan Distellery and the Irish National Stud & Gardens-and we treasure the visits. Not to mention the usual stops: Cashel, The Book of Kells, The Cliffs of Moher, St. Patrick's Cathedral, Blarney Castle ... almost too many to mention.

Needless to say, my family loved Ireland, loved the Irish and had a wonderful time!

Local specialist: Svetlana Frolova
Svetlana
Svetlana Frolova
Local specialist in Ireland | Replied on Sep 06, 2024

Thank you so much for your thoughtful review, Marek! I’m so happy to hear that your trip around Ireland was such a hit with your family and that the itinerary pacing and accommodations worked perfectly for you. It’s great to know that Kilbeggan Distillery and the Irish National Stud & Gardens turned out to be treasures! I know you were revisiting places you already knew from before, and it’s awesome that you enjoyed them again!

Spain (with 3 kids - 13, 12 and 8)
Spain | Jun 22 - Jul 1, 2024

J
Jennifer M.
Beverly, MA | Reviewed on Jul 05, 2024
Adam helped us out in the very beginning with the planning but I also worked with Jessica for putting together the final details of the trip. All of the vendors and guides were top-notch. Very communicative and easy to get ahold of using What's App. We planned a mix of activities - from guided walking tours to bus trips to self-guided beach days. We had a wonderful vacation! Read more

Adam helped us out in the very beginning with the planning but I also worked with Jessica for putting together the final details of the trip. All of the vendors and guides were top-notch. Very communicative and easy to get ahold of using What's App. We planned a mix of activities - from guided walking tours to bus trips to self-guided beach days. We had a wonderful vacation!

Activity Reviews
Historic Art & Architecture Walk
Historic Art & Architecture Walk
Valencia

Our guide was so informative and really made the experience interesting. Highly recommend this!

Quality of Experience
Guides, Drivers and Staff
Camp Nou Experience Guided Visit + Skip the Line
Camp Nou Experience Guided Visit + Skip the Line
Barcelona

We loved visiting Camp Nou. The stadium is under construction so we did not get a chance to tour inside. We were limited to the museum, but it was still very interesting.

Quality of Experience
Guides, Drivers and Staff
Caves of San José Day Trip
Caves of San José Day Trip
Valencia

Such a unique and interesting activity! My kids loved it!

Quality of Experience
Guides, Drivers and Staff
Transport
Legends Museum & Bernabéu Stadium Visit
Legends Museum & Bernabéu Stadium Visit
Madrid

This is self-guided, it was not a guided tour. You walk through at your own pace with other tourists. It was an amazing experience and a must-see for all football fans!

Quality of Experience
Guides, Drivers and Staff
Toledo Family Experience & Sword-Making Workshop
Toledo Family Experience & Sword-Making Workshop
Madrid

Such a unique and interesting activity! It is off the beaten path a bit, so do not be surprised when your cab pulls up to an industrial area. You do not get to make your own sword, so that was a bit misleading. You can purchase a sword to take home or have shipped to you. All in all, this was very interesting and the guides were so knowledgeable!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jul 10, 2024

Thank you for the kind review, Jennifer! 🙌
Yes, Jessica and I work closely together, and she is amazing! We truly have a great team! Glad to hear you enjoyed our providers and had great communication with them via WhatsApp! :)

Thank you for the feedback regarding specific activities and what to expect. We will update our sword-making workshop so future travelers know they don't get to make their own swords.

Overall, it sounds like you had a great adventure! I hope to see you on another kimkim adventure in the future! :)

Adam 🦁

Beatriz was the best!!! So so helpful & had a...
Spain | Jun 15 - Jun 25, 2024

H
Hanna S.
Newark, NJ | Reviewed on Jul 05, 2024
Beatriz was the best!!! So so helpful & had all the best tips. We had the best trip EVER thanks to her :) Read more

Beatriz was the best!!! So so helpful & had all the best tips. We had the best trip EVER thanks to her :)

Hotel Reviews
Vincci Larios Diez
Málaga

Such a beautiful hotel in a beautiful location! Loved the rooftop bar & the views!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador De Nerja
Nerja Málaga

Views from the hotel are breathtaking! Amenities are so clean & well maintained & staff is very friendly!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa 1800
Granada

Best hotel I’ve ever stayed in!! So much character, each room was a little different & the courtyard was beautiful. Absolutely loved the amenities here with the breakfast & tea with the free drinks/coffees! Life saver on a trip like this :) Staff was so nice as well!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dear Hotel Madrid
Madrid

Very nice hotel located right in the middle of things :) The rooftop bar and pool were so cool! Absolutely loved the views from our room & the terrace

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Free Day to Explore Málaga
Free Day to Explore Málaga
Málaga

Best first day! We arrived and had time to settle in then we got to explore! We found an awesome restaurant for dinner then went to the beach at night, hotel staff was so friendly & got us checked in immediately!

Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Visit of Málaga
Privately Guided Visit of Málaga
Spain

Our guide was so informative and kept us all interested! Lots of cool places in the city we would not have picked up on if not for this tour :)

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Málaga Cruise
Sunset Málaga Cruise
Málaga

Beautiful views! Staff is so friendly & accommodating :) It does get chilly once the sun starts to set so definitely keep in mind because lots of people were cold by the end!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Frigiliana Hike & Wine Tasting
Private Frigiliana Hike & Wine Tasting
Málaga

One of my favorite experiences of the whole trip! What a beautiful town!! The hike itself was the most amazing hike I have ever been on, I took so many photos to capture everything :) Our tour guide was kind, went at our pace, and offered to take photos of our group :)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Visit of Granada Through Its Scents
Guided Visit of Granada Through Its Scents
Granada

Such a unique experience & so worth it! Very informative too & a great way to learn your way around the city :) Our tour guide was the best!! She was super interesting & funny as well! Loved the little box of scents you get at the end too!

Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

Coolest experience ever!!! My entire family was in awe afterwards! The performers were all so beautiful and talented, you couldn’t take your eyes off them!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Spain

Beautiful views! I learned a lot about the Alhambra & the history of the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Sierra Nevada E-Bike Route
Sierra Nevada E-Bike Route
Granada

Another must do!!! Kind of scary but also super cool & totally worth a fall or two! They go at your pace & at first it is definitely nerve wracking but once you get the hang of it it’s no problem! You will definitely be a little sore for a few days afterwards but nothing too bad. The views are incredible & the staff takes lots of photos and videos for you during the trip!! The included lunch was so fun too & a good way to boost your energy :)

Quality of Experience
Guides, Drivers and Staff
Transport
Private Spanish Cooking Workshop
Private Spanish Cooking Workshop
Granada

One of my favorite experiences & memories of the whole trip :) the little building & room where this class took place was so cute & felt like home. Annabelle was the sweetest teacher!!! One of my favorite people we met on our trip, she taught us all so much about the Spanish language, the food, & the culture! It is very hands on, she hardly touched a thing! Everything we made was soooo good & we were able to save the recipes to make on our own at home :) It was so nice to be able to sit at the table afterwards & eat with everyone. Annabelle definitely made the experience even better!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Excursion:  Madrid Countryside Wine Visit
Half Day Excursion: Madrid Countryside Wine Visit
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 05, 2024

Hi Hanna! Where to start? Thank you so, so much for your kind words, I feel so grateful I could be a little part of your best trip ever! (such a responsibility!). We always work along with our local guides to try to create unforgettable memories for our travelers while discovering the country in the most honest and close way, as in the end, those experiences will be the most special ones, so I'm so, so happy to know you had an amazing time around Spain with your family. Thank you so much again! Best regards, Bea.

Epic trip to Norway!
Norway | Jun 19 - Jun 28, 2024

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Dawn G.
Allen, TX | Reviewed on Jul 05, 2024
Our trip to Norway this past June was absolutely amazing! Mathia worked with us to ensure our itinerary was smooth and connected us to fantastic guides and places to stay.....most importantly he navigated the ferry and train time tables to ensure we were on the correct boats/trains for our trip! Without his guidance we would not have connected with local guides like Stig...our guide when we visited Oslo. Stig was so knowledgeable and fun. He walked us around the city sharing the... Read more

Our trip to Norway this past June was absolutely amazing! Mathia worked with us to ensure our itinerary was smooth and connected us to fantastic guides and places to stay.....most importantly he navigated the ferry and train time tables to ensure we were on the correct boats/trains for our trip! Without his guidance we would not have connected with local guides like Stig...our guide when we visited Oslo. Stig was so knowledgeable and fun. He walked us around the city sharing the highlights of Oslo and small lesser known facts the while easily conversing and making us feel like his special guests...not tourists. We wanted to see as much as possible in Norway so after two days in Oslo we flew to the Lofoten Islands. Mathia booked us in a fantastic place....historic and charming...the Svinoya Roburer. We had excellent weather and toured the entire island chain under blue skies and sunshine. Epic views and enjoyed the beach under the midnight sun. Our next flight took us to Bergen. Once again Mathia connected us to John who expertly guided us through the beautiful town of Bergen, sharing the history and ensuring we got to experience the fantastic views that the city has to offer. Mathia booked us on the Norled ferry from Bergen to Balestrand. Balestrand was our favorite place we visited. Do not get me wrong....all of our locations were amazing...but the small village charm of Balestrand, the special Kvicknes hotel and our special tours there made our visit so special. We toured and tasted at the local Cidery. The tour and tasting was intimate and so very interesting. The cider was delicious. Mathia booked us with the ultimate tour guide in Norway, Tor! Another local born and raised in Balestrand, he knew everything about the town, the area and was the warmest funiest man we have met in a long time. He took us up a side fjord, stopping at farms, amazing waterfalls and of corse the glacier. Tor made Balestrand special!
Mathia then booked us on the famous Flam railway to head back to Oslo. It is rated one of the top train rides in Europe and it did not dissapoint.
Norway is beautiful. The people we met in Norway were very special. I would highly recommend a trip to Norway and I would highly recommend working with KimKim and Mathia to plan your visit. I hope to go back to Norway...if nothing else than to eat the delicious fish soup.

Hotel Reviews
Thon Hotel Opera
Oslo

Great location, amazing breakfast! Right next to train station and Opera house. Comfortable and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dragsvik Fjordhotell
Balestrand

Fairytale location, warm staff and amazing views. Just sitting on the terrace is an event! Historic and comfortable.

Authenticity & Character
Historic and charming....you feel special staying here
Location
Amazing views
Staff
Warm and friendly
Cleanliness & Comfort
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jul 05, 2024
Dear Dawn,
Thank you very much for your amazing and detailed review.
What a satisfaction to know you finally made it and visit this beautiful country. I am happy to hear my recommendations were useful for you to enjoy Norway at its best in the short amount of time you had. And it is such a pleasure to know that you liked the accommodations, the activities, and especially the guides. I believe Balestrand is a very special place too, a typical and small village in the heart of Sognefjord....
Read more

Dear Dawn,
Thank you very much for your amazing and detailed review.
What a satisfaction to know you finally made it and visit this beautiful country. I am happy to hear my recommendations were useful for you to enjoy Norway at its best in the short amount of time you had. And it is such a pleasure to know that you liked the accommodations, the activities, and especially the guides. I believe Balestrand is a very special place too, a typical and small village in the heart of Sognefjord. Captain Tor, Stig, and John, are the best locals ever. I agree with you.
I had a great time cooperating with you, and your kindness and patience made everything easy and smooth. I am ready to assist for a second trip to Norway. Next time, we can organize a dinner and fish soup together. :)
Best Regards
Mathia

17 Days of near perfection in Vietnam and Cambodia
Vietnam | Jun 18 - Jul 4, 2024

Pamela
Pamela L.
Australia | Reviewed on Jul 05, 2024

Wow what an amazing trip. From the moment a thought was planned Camellia planned our trip and communicated every small detail perfectly, from a small idea of ours a 17 day trip through Vietnam and Cambodia was formed. Our entire trip was professionally organised down to the finest detail. Every guide and driver arrived well before the schedule time, all guides spoke great English and were extremely knowledgable. Thanks for a wonderful trip. Most highly recommended.
Pam, Dean, Ben & Georgia

Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Jul 24, 2024
Dear Pam, Dean, Ben & Georgia, Thank you so much for your wonderful feedback! I am thrilled to hear that your trip through Vietnam and Cambodia was such a fantastic experience for all of you. It was my pleasure to plan and organize every detail of your journey, ensuring that from the initial idea to the final goodbye, everything ran smoothly and seamlessly. I'm delighted that you found our trip organization to be professional and thorough. It's always my goal to ensure that every aspect of... Read more

Dear Pam, Dean, Ben & Georgia,

Thank you so much for your wonderful feedback! I am thrilled to hear that your trip through Vietnam and Cambodia was such a fantastic experience for all of you. It was my pleasure to plan and organize every detail of your journey, ensuring that from the initial idea to the final goodbye, everything ran smoothly and seamlessly.

I'm delighted that you found our trip organization to be professional and thorough. It's always my goal to ensure that every aspect of your travel experience exceeds expectations. I'm especially glad to hear that our guides and drivers were punctual, knowledgeable, and proficient in English. They truly are the backbone of our operation, and I'm so pleased they could contribute to your enjoyment and understanding of the destinations.

Thank you once again for allowing me to be a part of your journey.

Wishing you good luck, good health and wonderful journeys in your life!

Warm regards,
Camellia

Aline and Bastion planned an amazing trip to France
France | May 16 - May 28, 2024

katherine
katherine k.
Ashburn, VA | Reviewed on Jul 05, 2024
Aline and Bastion planned an amazing trip to France for me, my son and daugher-in-law, 3grandchildren ages 10, 8 and 4 and my daughter. We visited Paris, Normandy, Aix and Marseilles, traveling by train. Everything was planned out and went as smooth as silk - no unexpected surprises, even with 3 children! The places that we stayed in each location were perfect for our family, all of our train travel was arranged, and the tour guides that were arranged for us for Normandy, the Louvre and... Read more

Aline and Bastion planned an amazing trip to France for me, my son and daugher-in-law, 3grandchildren ages 10, 8 and 4 and my daughter. We visited Paris, Normandy, Aix and Marseilles, traveling by train. Everything was planned out and went as smooth as silk - no unexpected surprises, even with 3 children! The places that we stayed in each location were perfect for our family, all of our train travel was arranged, and the tour guides that were arranged for us for Normandy, the Louvre and Versailles were great with the children, as well as the adults. Restaurant recommendations were great and took into consideration that we were traveling with children. Bastion was in touch with us almost everyday checking to see that everything was going smoothly and he answered each question promptly, I highly recommend both Aline and Bastion for France and will definitely use them again for future travels!

Hotel Review
« Travel to the Old Time » - Notre Dame - 3BDR/ AC
Paris

This was a great place, with plenty of room for our group of 4 adults and 3 children - ages 10, 8 and 4. It was very clean and had all we needed in a galley style kitchen. Also it was quite beautiful with the many stone walls. We felt very secure and it is in a great location with restaurants, grocery, pharmacy and markets all very close. Would definitley stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
American D-Day Experience - Full Day Private Tour
American D-Day Experience - Full Day Private Tour
Bayeux

Jonathan was a wonderful tour guide for our family trip. He was great with the adults as well as the children, making our trip to Normandy and Mont St Michel both interesting and fun for everyone. He selected great places for us to eat and was very knowlegeable about the history of both places He presented the information in a way to was wat interesting to young and old.

Quality of Experience
Guides, Drivers and Staff
Transport
Treasure Hunt at the Louvre (Private/3Hours)
Treasure Hunt at the Louvre (Private/3Hours)
Paris

Thank you Aline and Bastion for lining up Alexandra of Family Focus while we were visiting Paris! Our tour of the Louvre and Versailles with Alexandra of Family Focus Tours was one of the highlights of our recent trip to France. My grandchildren (10, 8 and 4) immediately felt right at home with her. She expertly manuevered us through the crowds to the front of display and presented the most interesting historical information. We all learned so much. Also she added so many extra touches to entertain the children ( work and coloring books, treasure hunt, etc) - they were completely engaged throughout both tours. And there were extras for the adults also, as we all peformed a dance in the ballroom at Versailles, despite the crowds! I highly recommend her!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Jul 08, 2024

Dear Katherine,
Thanks a lot for your great family review! We want to thank you! You and your family were amazing with us! We truly appreciated our time with you and you’ve been amazing traveler to us!
We are very proud that you loved every aspect of your trip including guides, hotels, our creativity and flexibility.
We are trying our best to adapt our tailor made trips to every family and traveler profile!
Thanks again!
Aline and Bastien

Mathia in Norway is Awesome
Norway | Jun 19 - Jun 28, 2024

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Phyllis G.
Lakewood, CO | Reviewed on Jul 05, 2024

Mathia was very responsive to all emails and inquiries, and empathetic to a sudden pet illness that prevented my husband from going on the trip. He was very flexible in what he would schedule/book and what we could book on our own. All walking tours were excellent with Stig in Oslo and John in Bergen. Tor in Balestrand for the fjord boat tour is not to be missed. All very friendly and engaging guides. Will definitely use Kimkim in the future!

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jul 05, 2024

Dear Phyllis,
Thank you very much for your lovely review.
What a great pleasure to plan this trip with you, guys. Your trust and proactivity made my work easy all the way. I am happy to know your dog is fine now. Your husband did the right thing. Family first. :)
I hope we can have a second opportunity to plan a trip to Norway including him, maybe in winter. He deserves it. I am ready at any time for you.
Best Regards
Mathia

Marina planned a great 10 day trip to Portuga...
Portugal | Jun 23 - Jul 3, 2024

A
Allison J.
Flagami, FL | Reviewed on Jul 04, 2024
Marina planned a great 10 day trip to Portugal. The hotels where we stayed and the activities she booked were great. The trip exceeded our expectations. Communication with Marina and our local contacts was easy. I felt like she understood what we were most interested in seeing and took into consideration the pace we wanted to travel. I would recommend using KimKim for your future travel! Read more

Marina planned a great 10 day trip to Portugal. The hotels where we stayed and the activities she booked were great. The trip exceeded our expectations. Communication with Marina and our local contacts was easy. I felt like she understood what we were most interested in seeing and took into consideration the pace we wanted to travel. I would recommend using KimKim for your future travel!

Hotel Reviews
NH Collection Lisboa Liberdade
Lisbon

Right in the heart of the city. Great pool area. Rooms are a good size. Great breakfast buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Vine House—Quinta São Luiz
Tabuaço

Beautiful!! The views couldn’t have been better.

Authenticity & Character
Location
Prettiest view from the deck of our hotel room
Staff
Cleanliness & Comfort
Meliá Lisboa Aeroporto
Lisbon
Authenticity & Character
Location
Great place to spend the night before an early flight. Can walk to the airport but the hotel also provides a shuttle
Staff
Cleanliness & Comfort
Just needs some updating. Pool area was very nice
Activity Reviews
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Workshop: Painting Traditional Ceramic Tile
Workshop: Painting Traditional Ceramic Tile
Lisbon
Quality of Experience
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Wine Cellar Guided Visit with Lunch
Wine Cellar Guided Visit with Lunch
Douro Valley
Quality of Experience
Food
Guides, Drivers and Staff
River Boat Experience in Douro Valley
River Boat Experience in Douro Valley
Douro Valley
Quality of Experience
Guides, Drivers and Staff
Transport
Self Drive {{start_location}} to {{end_location}} via Aveiro
Self Drive {{start_location}} to {{end_location}} via Aveiro
Portugal
Quality of Experience
Transport
Private Porto Cooking Class
Private Porto Cooking Class
Porto

This activity was canceled but our local kimkim Representative let us know right before we started walking to the cooking class. The chef took us to dinner instead to a Michelin chef’s newly opened cafe. We spent the evening with him and spoke with the chef as well. The meal was delicious and the company was just as good!

Get to know Porto by E-bike
Get to know Porto by E-bike
Porto
Quality of Experience
Guides, Drivers and Staff
Hiking & Cultural Excursion in Peneda-Gerês National Park
Hiking & Cultural Excursion in Peneda-Gerês National Park
Porto

Great hikes. Beautiful waterfalls. Loved our guide Nuno. Great local lunch at a nice restaurant at the park.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jul 05, 2024

Hi Allison! Thank you SO much for writing your trip review and for your kind words! It has been a true pleasure helping you plan your family trip to Portugal and I am so glad you had such a fantastic trip🤩I will pass your words on to our local guides, who will love to hear that they have contributed to a memorable trip. I look forward to helping you plan another adventure in the future! Warm regards from the Espiritu Travel team

Ana did a great job of creating a trip for us...
Indonesia | Jun 14 - Jun 22, 2024

G
George N.
Los Angeles, CA | Reviewed on Jul 04, 2024
Ana did a great job of creating a trip for us that fit our needs. We went through several iterations to get it right and it was worth it. Komodo Island and the snorkeling in that area were world class. The Bali beaches are probably best for younger groups (20 somethings), but our guide, Eka, quickly figured out an alternative, the GWK statue, which was fantastic. The best part was that we were the only clients; we weren't part of some larger group that had to complete a pre-programmed... Read more

Ana did a great job of creating a trip for us that fit our needs. We went through several iterations to get it right and it was worth it. Komodo Island and the snorkeling in that area were world class. The Bali beaches are probably best for younger groups (20 somethings), but our guide, Eka, quickly figured out an alternative, the GWK statue, which was fantastic. The best part was that we were the only clients; we weren't part of some larger group that had to complete a pre-programmed itinerary. The flexibility made a huge difference. I strongly recommend Ana and our driver Eka for your Indonesian trip.

Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Jul 08, 2024

Hello dear George,

Thank you so much for your feedback and your trust to plan the trip!

I hope to welcome you again in this part of the world!

All the best,
Ana

Everyone was very accommodating. We didn’t ha...
Greece | Jun 23 - Jul 2, 2024

Diane
Diane J.
Chicago, IL | Reviewed on Jul 04, 2024
Everyone was very accommodating. We didn’t have to worry about anything. Best vacation we have had. Thank you so much ! Read more

Everyone was very accommodating. We didn’t have to worry about anything. Best vacation we have had. Thank you so much !

Hotel Reviews
Petinos Beach Hotel
Mykonos Cyclades Islands

Everyone was amazing!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Katikies Chromata Santorini - The Leading Hotels of the World
Santorini

The staff were amazing!!! Best vacation we have ever had. Thank you for your hospitality. It was impeccable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Sunset Caldera Catamaran Cruise
Sunset Caldera Catamaran Cruise
Santorini

The ride was fun and but scary very different terrain from the normal. You should be on good shape to do it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Jul 05, 2024

Thank you for your kind words, Diane!

"Best vacation you've had" is a fantastic compliment and always our goal!!✨

I'm so happy you had a worry-free vacation celebrating your 25th anniversary. ❤️ It's wonderful to know you enjoyed our carefully vetted hotels and that your special occasion was even more memorable.

We look forward to creating more amazing experiences for you in the future and continuously exceeding your expectations! 🙌

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.