Kimkim Trip Reviews

4.8
Based on 16,654 ratings
Read 16,654 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

The overall trip was smooth and hassle-free—j...
Italy | May 12 - May 24, 2025

S
Sindhu N.
Dublin, OH | Reviewed on Jun 06, 2025
The overall trip was smooth and hassle-free—just the way I had envisioned it. Arianna was incredibly patient and accommodating, customizing the itinerary to fit my preferences perfectly. The local agents stayed in constant touch throughout, which allowed me to focus on enjoying the experience rather than managing logistics or the daily schedule. They were also flexible with last-minute adjustments, which was a huge help as I was traveling with my two kids who needed extra attention. I... Read more

The overall trip was smooth and hassle-free—just the way I had envisioned it. Arianna was incredibly patient and accommodating, customizing the itinerary to fit my preferences perfectly. The local agents stayed in constant touch throughout, which allowed me to focus on enjoying the experience rather than managing logistics or the daily schedule. They were also flexible with last-minute adjustments, which was a huge help as I was traveling with my two kids who needed extra attention. I couldn’t have asked for a better experience—this is my second time planning a trip with KimKim, and it’s always a delight. If you’re looking for a stress-free, well-organized vacation that still lets you see and do as much as possible in a short time, KimKim is the way to go. It’s something I’ll always cherish!

Hotel Reviews
The Guardian Hotel
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Cesare Augusto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Canaletto
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Residenza Fiorentina
Firenze
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Condominio Monti Boutique Hotel
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
B&B L'Orto Delle Terme Bagno Vignoni
Bagno Vignoni
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lunch and wine experience in Montepulciano*
Lunch and wine experience in Montepulciano*
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Tour to Pisa, Siena and San Gimignano with Lunch & Wine Tasting
Full Day Tour to Pisa, Siena and San Gimignano with Lunch & Wine Tasting
Florence

It was a group of about 80 people. While the experience was good overall, it wasn’t quite what I was hoping for—I was expecting a more relaxed pace and a deeper opportunity to explore the place. But with time we had the places we covered in a day..I would say it was a good tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Excursion to Cinque Terre: the Scent of the Sea
Full Day Excursion to Cinque Terre: the Scent of the Sea
Florence
Rome Pasta-Making Class
Rome Pasta-Making Class
Rome
Amalfi coast boat tour from Sorrento (Amalfi & Positano)
Amalfi coast boat tour from Sorrento (Amalfi & Positano)
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Rome in a Day: Skip the Line Vatican Tour & Colosseum
Rome in a Day: Skip the Line Vatican Tour & Colosseum
Rome
Half-day Capri Boat tour from Sorrento*
Half-day Capri Boat tour from Sorrento*
Amalfi Coast

The tour guide Nicola was awesome !!!!!

Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Jun 09, 2025

Dear Sindhu,
Thank you so much for your lovely words!
I’m very happy to hear you felt supported along the whole planning process and that everything run smoothly for your family. Thanks for your appreciation for our guides and local partners—we take great pride in carefully selecting them, and we are very proud of these collaborations.
We look forward to welcoming you back to Italy one day!
Arrivederci from all the Storywalking team!

Our Driver/Guide, Reda, was amazing!!
Morocco | May 23 - Jun 5, 2025

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Paula H.
Dallas, TX | Reviewed on Jun 06, 2025
Our Driver/Guide, Reda, was amazing!! Without his advice, guidance and generosity of his time with us, our experiences in the beautiful country of Morocco would not have been half as spectacular.
Every tour guide in the cities we visited were A+.
In all, Kim Kim , along with Original Travels , the local Tour Company in Morocco were beyond fabulous!!
Read more

Our Driver/Guide, Reda, was amazing!! Without his advice, guidance and generosity of his time with us, our experiences in the beautiful country of Morocco would not have been half as spectacular.
Every tour guide in the cities we visited were A+.
In all, Kim Kim , along with Original Travels , the local Tour Company in Morocco were beyond fabulous!!

Hotel Review
L'Ma Lodge
Skoura

Truly a desert oasis ! Spectacular!!! We wish we had an extra day to enjoy the pool and facilities and relax. Beyond amazing place to stay !!

Authenticity & Character
Spectacular oasis !
Location
Middle of trip between Desert Camp and Marrakesh.
Staff
Everyone
Cleanliness & Comfort
Everything.
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Jun 07, 2025
Hi Paula, Thank you for your excellent review of your Morocco experience. We're glad that Reda provided outstanding service as your driver and guide. His expertise and dedication represent exactly what we aim to deliver. We're also pleased that all city guides met your expectations throughout the journey. Your positive feedback about our team coordination and service quality is greatly appreciated. We work hard to ensure every detail of your trip runs smoothly. We're delight you enjoyed... Read more

Hi Paula,

Thank you for your excellent review of your Morocco experience.

We're glad that Reda provided outstanding service as your driver and guide. His expertise and dedication represent exactly what we aim to deliver. We're also pleased that all city guides met your expectations throughout the journey.

Your positive feedback about our team coordination and service quality is greatly appreciated. We work hard to ensure every detail of your trip runs smoothly.

We're delight you enjoyed L'Ma Lodge in Skoura. It's one of our carefully selected properties, and your experience confirms why we recommend it to our travelers. Thank you again for traveling with us. We’d love to welcome you back in the future!

Best regards,
Ali

Slow Trip to Northern IreLand
Ireland | May 27 - Jun 5, 2025

Larry
Larry C.
Atlanta, GA | Reviewed on Jun 06, 2025
Guys,
The trip was great for the most part.
The driver that met us at the Dublin Airport was super, even though the plane was 2.5 hours late.
All the hotels were wonderful! Very high marks indeed!
Now some bad news:
The black taxi tour in Belfast was not in a black taxi but a giant van.
The tour guide, Tony was awesome, but in your itinerary, it was stated to be a three-hour tour. It was only 40 minutes and was rushed as Tony had another tour immediately after us.
Now the really bad...
Read more

Guys,
The trip was great for the most part.
The driver that met us at the Dublin Airport was super, even though the plane was 2.5 hours late.
All the hotels were wonderful! Very high marks indeed!
Now some bad news:
The black taxi tour in Belfast was not in a black taxi but a giant van.
The tour guide, Tony was awesome, but in your itinerary, it was stated to be a three-hour tour. It was only 40 minutes and was rushed as Tony had another tour immediately after us.
Now the really bad part: I will NEVER EVER rent a car from Europcar again! I strongly hope you consider your relationship with them. First, the agent at the Dublin center at the pier, did not speak English very well, he was eastern European we believe, and would not let us talk to someone else. All he did from the moment we walked in the door, was try to upsell us to a luxury car. And the then through intimidation, he tried to upsell us on added insurance. (Had I fell for it the added insurance it would have added more than 1000 Euros to the bill.)
After that he would not help connect my iPhone to the on-board nav, I had to fine a Europcar maintenance guy to help us. (He was nice.) The car we ended up was fine, but we needed to stop EVERY day to fill the tires with air, all four were leaking. We stopped at the Europcar agency in LetterKenny (They were closed, everyone was out for lunch) and Sligo, at least they sent us to a local tire shop that was too busy to work on the car that day, so we took a chance and keep filling the tires. Frankly, Europcar service was totally unacceptable.
All and all a very good trip and we certainly will use Kimkim again.
Thank you so much for a great vacation.
Larry and Pam

Local specialist: Nathan Ashby

Best accommodation and train travel plans
Japan | Mar 20 - Apr 26, 2025

C
Chris P.
Australia | Reviewed on Jun 06, 2025
Sandy was able to fulfill all the requests we asked of her. The responses to e mails was exceptional.
The accommodation was varied in style ,with all of them being excellent. Highly recommend the Miyako City in Osaka, Ryokan Koho in Kyoto, Metroploitan in Sendi and Shibya Excel in Tokyo. All for different reasons. The Kanazawa Zoushi and Hotel Wood in Takayama were also unique. We could not have managed such unique stays on our own.
Thanks Sandy for all the train bookings. Each trip was...
Read more

Sandy was able to fulfill all the requests we asked of her. The responses to e mails was exceptional.
The accommodation was varied in style ,with all of them being excellent. Highly recommend the Miyako City in Osaka, Ryokan Koho in Kyoto, Metroploitan in Sendi and Shibya Excel in Tokyo. All for different reasons. The Kanazawa Zoushi and Hotel Wood in Takayama were also unique. We could not have managed such unique stays on our own.
Thanks Sandy for all the train bookings. Each trip was wonderful, and seating could not have been better. We managed to have luggage room on all trips and did not need to "on send" our luggage. All vouchers and tickets for tours and travel arrived well in time for the experience. The one time we had to book train tickets on our own-we had a minor issue. It pays to use the professionals!!
The suggestions for free time were invaluable -as we did them all.
The private drivers ,although most had limited English ,added their own uniqueness to each day.
High lights for me were:
Nara park
Bike ride in Kyoto(so many cherry blossoms),
Full day bus trip with Kaci in Kyoto, Sunrise Tours. Kaci was one of the best tour guides-so knowledgeable and witty.
Matsushima bay cruise - Despite the fact that the weather was wet and cloudy
Sky tree in Tokyo
Trip to see Mt Fuji and the visitors/museum on Fuji .This suggested by the driver and well worth the visit.
Hike and chair lift on Mt Takao. Also saw street theatre and musical performances by the ticket office.
Day walk in Kanazawa. The guide- Yasuko- was the best we had.
Bike ride in Hida hagiwara. A long train trip to get there but the young man was knowledgeable and informative. He helped us get a bus back to the hotel due to an unprecedented train delay.
Bus trip to Shirakawago
These least inspiring tour was the Yanaka historical tour in Tokyo- Nezu shine was stunning with the azaleas, however too much time making the maneki-neko cat and not much else.
We also had two hiking tours amongst the time planned with Sandy.(with another tour company) She managed to make it all flow seamlessly. In hind sight I did not realize the number of trains we were catching-however it was the best way to see Japan at its most picturesque-cherry blossom time. We managed to see the blossoms in every town and city at their very best apart from Tokyo. I would highly recommend Sandy and Kim Kim to other travelers.
Big thankyou to Sandy for managing to satisfy all our requests and added suggestions.

Hotel Reviews
Miyako City Osaka Hommachi
Osaka

Very welcoming with the best reception area. Great staff particularly Ilieu who helped us on all 3 stays at this hotel. Easy walk to Dontonbori

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ryokan Kohro

So many staff all keen to help in any way. Could not have asked for more. Dining experiences were unique and will not be forgotten.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Metropolitan Sendai East
Sendai

Great location. Station had everything you needed. Great breakfasts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shibuya Excel Hotel Tokyu
Tokyo

Best view of the crossing from our room and other windows. Great view from breakfast area and wonderful food.

Authenticity & Character
Location
Right by the station and crossing.
Staff
Cleanliness & Comfort
Hotel Kanazawa Zoushi
Kanazawa

Room was a bit small and window looked out at a car port. A bit dark. Still good but others were more exceptional on the trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Wood Takayama
Takayama

Breakfast was limited but still good. Other hotels were exceptional. Limited places to dine at night in the town. This is not a reflection on the hotel-just a general comment. Free sake and beer had the boys cheering!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jun 07, 2025
Hi Chris, Hope you are doing fantastic.Thank you so much for your wonderful review. I'm thrilled to hear that you had such an amazing experience on your trip to Japan and that the itinerary we created together resonated so well with your interests. It was truly a pleasure to work with you. I’m also delighted that you connected so well with most of the tour guides. They are truly wonderful, and I’m so glad they made your experience even more special. It’s always our goal to create... Read more

Hi Chris,

Hope you are doing fantastic.Thank you so much for your wonderful review.

I'm thrilled to hear that you had such an amazing experience on your trip to Japan and that the itinerary we created together resonated so well with your interests. It was truly a pleasure to work with you. I’m also delighted that you connected so well with most of the tour guides. They are truly wonderful, and I’m so glad they made your experience even more special. It’s always our goal to create unforgettable experiences, and your feedback makes everything worthwhile.

We look forward to helping you plan your next adventure with Kimkim.

Wishing you all the best and warmest regards from Japan,
Sandy

Amazing Morocco trip - professionally organized, very enjoyable!
Morocco | May 28 - Jun 5, 2025

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Irene R.
Seattle, WA | Reviewed on Jun 06, 2025

Really amazing trip - everything was extremely well organized, and we loved beautiful Morocco with its interesting history and stunning architecture. We had excellent tour guides - Sharif in Fez and our guide in Marrakech (sorry, I don't remember his name) were very knowledgeable and thorough. I especially want to give compliments to our driver Samir - he was truly excellent. He was always on time, always accommodating, as well as truly kind and pleasant. We are very fortunate to have had such an excellent team of professionals helping us with this trip. Thank you!!

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Jun 06, 2025

Hello Irene,

Thank you so much for your wonderful words! We’re really happy to hear that you had such a great time in Morocco. It’s wonderful that you enjoyed the history, the beautiful places, and the people you met along the way.

We’ll make sure to share your kind words with Sharif, your Marrakech guide, and of course, Samir—he’ll be so happy to hear this!

It was a real pleasure to have you with us, and we hope to see you again one day for another adventure.

Best,
Hamza

The airport transfers were awesome. The hotel...
Italy | May 25 - May 30, 2025

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Rene G.
Dallas, TX | Reviewed on Jun 06, 2025
The airport transfers were awesome. The hotel was ok. It was one block off a major avenue near a hospital. So, we heard sirens day and night. Paid extra for a balcony and rooftop bar. Being one block off major streets, we were surrounded by taller buildings blocking all views from balcony and roof top bar. No one ever used the rooftop bar in the evenings. Also, no severs were visible to order drinks from, ie useless. Never used! The rooftop bar area was used for breakfast area which was ok.... Read more

The airport transfers were awesome. The hotel was ok. It was one block off a major avenue near a hospital. So, we heard sirens day and night. Paid extra for a balcony and rooftop bar. Being one block off major streets, we were surrounded by taller buildings blocking all views from balcony and roof top bar. No one ever used the rooftop bar in the evenings. Also, no severs were visible to order drinks from, ie useless. Never used! The rooftop bar area was used for breakfast area which was ok. However, breakfast buffet was the same exact food every single morning. No variety or other options given.
The scheduled tours were provided by Liv Tours. All the guides and drivers were excellent and went above and beyond. One guide Ribal who was amazing, remembered us from our tour with him and came over to say « Hi » the following day when we were with another guide from Liv Tours. He (Lou name?) was also great and at the end of our Collosseum tour with him , he summed up our time perfectly ´It was like spending time with family!’
Our Day Trip to Pompeii and Positano was a delight. We were impressed by our guide’s knowledge of Pompeii and could tell she really enjoyed sharing her knowledge and experience with us. We were disappointed kimkim could not book us and advised us against a long day trip by van to Florence & Pisa. I personally don’t like the opaque pricing but I understand it’s typical of travel agencies.

Hotel Review
Hotel Monte Cenci
Rome

It is a nice boutique hotel. I would not say it was 5 stars but charge as one. It is located in a central location. Everything is walkable. However, the hotel has no views from balcony or rooftops bar. No one ever used rooftop bar as it had no servers. The breakfast buffet was identical every day. Staff was excellent! We had room serviced every day and turn down service too. Close to a hospital so sirens noise 24/7.

Authenticity & Character
Small but elevator limited to two guests at a time. Some long wait times.
Location
Walkable but no views!
Staff
Awesome staff and very helpful.
Cleanliness & Comfort
Cleaning public areas all the time.
Activity Reviews
Private Guided Visit of Vatican Museums & Sistine Chapel
Private Guided Visit of Vatican Museums & Sistine Chapel
Rome

Private tour is the way to visit. More time to ask questions and can spend more time in areas you enjoy. Very crowded so small group is easier to navigate around huge groups.

Quality of Experience
We could ask to see or find items that were of interest to us.
Guides, Drivers and Staff
Ribal our guide was very knowledgeable and knew where to stand to take the best photos.
Private Pompeii & Amalfi Coast Day Tour from Rome
Private Pompeii & Amalfi Coast Day Tour from Rome
Rome

As a private tour we could go at our own pasce and select where to stop for pictures.

Quality of Experience
Pompeii is huge could spent a whole day there.
Guides, Drivers and Staff
Driver and guide were excellent and experienced. Made everything run smoothly.
Transport
Top notch Mercedes-Benz van. Very spacious and comfortable. Expert driver on tiny little roads.
Colosseum & Roman Forum Visit: Arena Access, Gladiators Gate & Ancient City
Colosseum & Roman Forum Visit: Arena Access, Gladiators Gate & Ancient City
Italy

Awesome inside and out. Our guide was excellent and treated us like family. Also suggested the best spots for that prefect picture.

Quality of Experience
Just awesome!
Guides, Drivers and Staff
Guide was very knowledgeable and brought along a slide deck (paper PowerPoint) too help explain some items in more detail. I loved it!
Local specialist: Manuela Cardillo
Manuela
Manuela Cardillo
Local specialist in Madrid | Replied on Jun 06, 2025
Hi Rene! Thank you so much for taking the time to share your detailed feedback. We’re thrilled to hear you enjoyed the airport transfers and had such positive experiences with our guides — it’s wonderful that they made your tours feel like time spent with family! We truly appreciate your feedback about the hotel and will share your comments with the team to help improve the experience for future guests. Regarding the Florence and Pisa day trip, we generally don’t recommend it from Rome due to... Read more

Hi Rene! Thank you so much for taking the time to share your detailed feedback. We’re thrilled to hear you enjoyed the airport transfers and had such positive experiences with our guides — it’s wonderful that they made your tours feel like time spent with family! We truly appreciate your feedback about the hotel and will share your comments with the team to help improve the experience for future guests. Regarding the Florence and Pisa day trip, we generally don’t recommend it from Rome due to the long travel times involved and we always strive to offer the best advice based on our knowledge and availability. Thanks again for sharing your experience — we look forward to helping you plan your next adventure!

Scotland & Ireland road trip
Scotland | May 18 - May 29, 2025

Virginia
Virginia S.
Australia | Reviewed on Jun 05, 2025
We started our trip in Edinburgh. We had an amazing guide Zander who guided us through the old town and Edinburgh Castle. All the history between Scotland and England was fascinating. We also did the Vaults Tour. This was great as well, learning about how people lived in the bridge and even as recently as 2014 the use by a Wiccan coven to practice their witchcraft. The next day we headed off on our road trip.
Scotland Highlights:
1. Scone Palace which was the first castle we saw that...
Read more

We started our trip in Edinburgh. We had an amazing guide Zander who guided us through the old town and Edinburgh Castle. All the history between Scotland and England was fascinating. We also did the Vaults Tour. This was great as well, learning about how people lived in the bridge and even as recently as 2014 the use by a Wiccan coven to practice their witchcraft.

The next day we headed off on our road trip.
Scotland Highlights:
1. Scone Palace which was the first castle we saw that wasn’t a ruin and is still occupied by the current Earl of Mansfield and his family.
2. Loch Ness cruise which was fun. We thought we caught something on video but now realise it was a seal 😬
3. TheHighland Coo Tour. Loved this. We had the best time visiting the coos and feeding the baby sheep they had.
4. Eilean Donan Castle was different being surrounded by water.
5. Isle of Skye. It’s all about the scenery. Absolutely beautiful countryside. The good thing about the Quiraing is you can see everything from the car park or a short walk. You don’t have to do the hikes to see the views
Ireland highlights:
1. Cobh. Beautiful seaside village
2. Ring of Kerry.
a. We absolutely loved exploring Muckross Abbey ruins. So many nooks and crannies.
b. Torc Falls. Something different and beautiful. 10min walk if fit but if you’re like me it’s a hard 20min walk back up but worth it.
c. Ladies View. We had lunch here and admired the view.
d. Derryanne Beach. Just to see a beach was worth it but it has nothing on Australian beaches.
e. Geokaun Mountain
3. Leap Castle - fascinating listening to the owner about how he rebuilt part of the castle to live in.
4. Guinness store - interesting but lots of walking!

Things to note:
1. You have to pay for parking everywhere and card isn’t always catered for so you need coins! So be prepared otherwise you waste a lot of time.
2. Portree was a pretty town but very busy being the main stop for hikers and travellers. So book dinner in advance or be prepared to eat at 5.30.
3. You need to book the ferry in advance to get off Isle of Skye if you want to go to Glenfinnan Viaduct. We missed out on this which was disappointing.
4. Ross Castle only does guided tours and you should book in advance. We got to look through their information room and it was very interesting so would have been good to have done the tour.

Hotel Reviews
Leonardo Royal Hotel Edinburgh
Edinburgh,

Probably the best hotel we stayed at was the one in Edinburgh. The food was really good and the overall experience was very nice. It was a great start to our journey.

Coolin View
Portree

The room at Coolin View was fine, but the narrow staircase was a bit of a worry. It felt like it could be a bit of a death trap if anything caught on fire, as we were up the very top. But, I mean, that aside, the room was fine.

Lochardil House Hotel Inverness
Inverness

Lochardil House Hotel was absolutely beautiful. The room was magnificent and the location was stunning. We loved it there!

Local specialist: Aleksandra Shebaltseva

We loved the entire country of Norway.
Norway | May 8 - May 18, 2025

Jean
Jean B.
Chicago, IL | Reviewed on Jun 05, 2025
We loved the entire country of Norway. It was a pleasure to have secured our hotels, train tickets, ferry tickets and two events (a dinner cruise and a kayaking expedition) . Kimkim provided excellent service and went out of their way to help me retrieve a wind jacket that I inadvertently left on a train; they were able to get it to the train station in my subsequent city. Amazing. They were very responsive to any questions we had and resolved everything quickly. We loved the three... Read more

We loved the entire country of Norway. It was a pleasure to have secured our hotels, train tickets, ferry tickets and two events (a dinner cruise and a kayaking expedition) . Kimkim provided excellent service and went out of their way to help me retrieve a wind jacket that I inadvertently left on a train; they were able to get it to the train station in my subsequent city. Amazing. They were very responsive to any questions we had and resolved everything quickly.

We loved the three cities: Oslo, Balestrand and Bergen. The train(s) and ferry ride to Balestrand were simply amazing scenery including going through some pretty deep snow (on the train). We truly fell in love with the peacefulness in Balestrand and hated to leave it. We even enjoyed a sauna and plunge into the fjord.

Bergen: I would not recommend the dinner cruise we took from Bergen; the boat ride through the fjord was beautiful, but the meal seemed interminable (4+ hours) and I felt the food was a letdown. The kayak trip was not through fjords but was no less beautiful; the guides made it fun and educational.

Hotel Reviews
Balestrand Hotel
Balestrand

This hotel was cozy and inviting. The walk to a nearby hotel for breakfast was no problem and the breakfast buffet was extensive. The view from our rooms was breathtaking as we could watch the moon rise over the snowcapped mountains and shining into the fjord all the while sitting comfortably on our balcony.

Authenticity & Character
It was not pretentious.
Location
It was easy to walk everywhere. It was high enough to have a magnificent view of the fjord.
Staff
They were all extremely friendly and sincere. None of them were Norwegian but all loved Norway and had great enthusiasm (and great English) for the area.
Cleanliness & Comfort
There is a lot of art work to admire on the walls, It is not super luxurious but we had not requested luxury. We would stay there again.
Grand Hotel Terminus
Bergen

3 stars from its website. Recently renovated. Amazing breakfast buffet and very helpful front desk staff. No AC but we didn't need it once we opened windows. Location is excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Opera
Oslo

Great location for walking everywhere. Our stay overlapped constitution day and it was a great place to be. Very convenient to the train station.

Authenticity & Character
Add more "Norway"
Location
Proximity to train station and many other sites
Staff
Cleanliness & Comfort
Thon Hotel Cecil
Oslo

Good location to the waterfront and Opera House, plus the Eye of Oslo and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided kayak tour
Guided kayak tour
Bergen

The guides made this a wonderful experience. The day was beautiful and everyone on the trip enjoyed paddling around the islands.

Quality of Experience
Food
We were SO hungry when we got back! Everything tasted wonderful!
Guides, Drivers and Staff
Transport
Fjord Cruise & Seafood Dining Experience
Fjord Cruise & Seafood Dining Experience
Bergen

We had no trouble locating the starting off place and enjoyed the cruise part very much. Personally, I would not recommend this experience because the meal seemed interminable. The food was interesting and was freshly prepared for each course, but it took 4 hours as we waited a long time between courses. It wasn't made clear that the welcome sparkling wine was not included. Selecting the wine flight that accompanied each course was an extra 100 USD just for 4 glasses of wine.

Quality of Experience
Food
Timing. Better explanation of each course.
Guides, Drivers and Staff
Transport
Local specialist: Katie Acheson-Gray
Katie
Katie Acheson-Gray
Local specialist in Sørreisa | Replied on Jun 06, 2025

Hi Jean,

Thank you very much your positive review, and detailed feedback on all your hotels and activities. This is really helpful for us, and we'll certainly take your comments on board, especially in regards to the fjord cruise and seafood experience.

Glad to hear you enjoyed your time here in Norway, and hopefully we can welcome you back another time!

Best regards,
Katie

Great Trip!
South Africa | May 17 - May 23, 2025

M
Mark J.
Sacramento, CA | Reviewed on Jun 05, 2025
We enjoyed the trip arranged by KimKim and Nadia very much. The process was excellent from start to finish. We really liked our guide Mark who did a great job showing us around for the the time we spent in Cape Town. They were flexible too, when we wanted to add an excursion to Khayelitsha they arranged it with no problem at all. The days we spent in the wine country were very good also. We liked the Winchester Hotel in Cape Town a lot, but the La Fontaine in Franschhoek was really... Read more

We enjoyed the trip arranged by KimKim and Nadia very much. The process was excellent from start to finish. We really liked our guide Mark who did a great job showing us around for the the time we spent in Cape Town. They were flexible too, when we wanted to add an excursion to Khayelitsha they arranged it with no problem at all. The days we spent in the wine country were very good also. We liked the Winchester Hotel in Cape Town a lot, but the La Fontaine in Franschhoek was really outstanding. About the only quibble i would have is that the stop in Bo-Kaap on the food tour wasn't that great, due to the owner not being available to talk to us about the food and things. The rest of the food tour was excellent though and we enjoyed it very much. I would recommend Kim-Kim to anyone. Some of our group used Kim-Kim on travel to other parts of the world and thought very highly of their experience there as well. Thank you!!

Local specialist: Nadia A Albertus
Nadia A
Nadia A Albertus
Local specialist in Cape Town | Replied on Jun 09, 2025
Hi Mark, Thank you so much for your thoughtful review. We're absolutely delighted to hear that you enjoyed your trip and that the planning process with KimKim and myself went smoothly from start to finish. It's wonderful to know that you had a great time with your guide, Mark, and that the added excursion to Khayelitsha was arranged seamlessly. We're especially happy you enjoyed your time in the Winelands and that La Fontaine stood out it truly is a gem. We also appreciate your feedback... Read more

Hi Mark,

Thank you so much for your thoughtful review. We're absolutely delighted to hear that you enjoyed your trip and that the planning process with KimKim and myself went smoothly from start to finish. It's wonderful to know that you had a great time with your guide, Mark, and that the added excursion to Khayelitsha was arranged seamlessly.

We're especially happy you enjoyed your time in the Winelands and that La Fontaine stood out it truly is a gem. We also appreciate your feedback about the Bo-Kaap stop on the food tour, and we’ll certainly pass that along to our local partners so we can continue improving.

It was a pleasure assisting you, and we truly hope to welcome you back to Southern Africa again in the future!

Warmest regards,
Nadia

Great Trip
Malaysia | May 28 - Jun 2, 2025

W
west h.
San Angelo, TX | Reviewed on Jun 05, 2025
The trip was planned out very well with great communication. All guides were informative and polite. We enjoyed the entire trip. Read more

The trip was planned out very well with great communication. All guides were informative and polite. We enjoyed the entire trip.

Hotel Reviews
Sepilok Nature Lodge
Sandakan / Sepilok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sukau Greenview Lodge
Kinabatangan River
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sabah
Sandakan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sandakan: Sepilok Rehabilitation Centre
Sandakan: Sepilok Rehabilitation Centre
Sandakan
Quality of Experience
Guides, Drivers and Staff
Transport
Kinabatangan D1
Kinabatangan D1
Malaysia
Quality of Experience
Guides, Drivers and Staff
Transport
Kinabatangan D2
Kinabatangan D2
Malaysia
Quality of Experience
Guides, Drivers and Staff
Transport
Sandakan: Labuk Bay Proboscis Monkey Santuary
Sandakan: Labuk Bay Proboscis Monkey Santuary
Sandakan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Jun 16, 2025

Hello West,
Thank you for your kind words! We're thrilled to hear that you enjoyed your trip and that our team contributed to making it memorable.

By choosing our eco-friendly tours, you help reduce carbon emissions, support local communities, and protect natural ecosystems. We strive to ensure that every journey leaves a positive impact on both our guests and the destinations we visit.

We look forward to welcoming you on another adventure soon!

Warm regards,
Faida

Hien planned a wonderful trip for us. She was...
Vietnam | Apr 2 - Apr 13, 2025

J
Jim J.
San Jose, CA | Reviewed on Jun 05, 2025

Hien planned a wonderful trip for us. She was a good communicator and understood our needs and wants. The guides and drivers were the best-courteous and friendly. I recommend KimKim and Hien without any reservation.
When we had some trouble with the visa process she immediately offered her help.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jun 13, 2025

Dear Jim,

Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam and that everything went smoothly. It was a big pleasure for us to organize your holiday.

Thank you again for trusting our company, and we hope to see you again!

With my best regards,
Hien

Switzerland 2025!
Switzerland | May 12 - May 23, 2025

Victoria
Victoria B.
Newark, NJ | Reviewed on Jun 05, 2025
We worked with KimKim to plan our recent trip to Switzerland and could not be happier with our overall experience! Our specialists, Aline and Bastien were super communicative and always ready to share ideas on experiences that would make our trip truly unique to us. Our time in Switzerland exceeded our expectations and we recognize that was in part due to the clear itinerary that our team provided us to ensure we made it from place to place each day. We originally were not going to include... Read more

We worked with KimKim to plan our recent trip to Switzerland and could not be happier with our overall experience! Our specialists, Aline and Bastien were super communicative and always ready to share ideas on experiences that would make our trip truly unique to us. Our time in Switzerland exceeded our expectations and we recognize that was in part due to the clear itinerary that our team provided us to ensure we made it from place to place each day.

We originally were not going to include Interlaken in our trip, but Aline and Bastien highly recommended we add those dates and visit Jungfraujoch, the tallest railway in Europe, and it ended up being one of the top highlights of the trip!

We will certainly use KimKim when planning our next big trip!

Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Jun 06, 2025

Dear Victoria,
Thanks a lot for your excellent review! You've been amazing to us and we were more than happy to exchange informations and knowledge with you during the process :)
All the team is happy to read that you had a great time in Switzerland and enjoyed our activities and guides!
We also really have pleasure organizing this trip for you and your partner :)
Take care! We can't wait to organize your next trip !
Best
Aline

Kimkim made our Italy trip (honeymoon) wonderful.
Italy | May 24 - Jun 3, 2025

Kay
Kay C.
Brookhaven, GA | Reviewed on Jun 05, 2025
Kimkim made our Italy trip (honeymoon) wonderful. The small Boutique hotels were so nice. Melanie planned everything wonderfully. She kept in touch with us all the way. Agota messaged us every evening, remining us of the plans for the next day and what to expect.
The tour in Venice (Ganna our guide) were knowledgeable and a joy to know. Daniele was our guide in Lake Como, he took us on an unforgettable tour through the backlands of the lake, up to a Grotto for lunch that was absolutely...
Read more

Kimkim made our Italy trip (honeymoon) wonderful. The small Boutique hotels were so nice. Melanie planned everything wonderfully. She kept in touch with us all the way. Agota messaged us every evening, remining us of the plans for the next day and what to expect.
The tour in Venice (Ganna our guide) were knowledgeable and a joy to know. Daniele was our guide in Lake Como, he took us on an unforgettable tour through the backlands of the lake, up to a Grotto for lunch that was absolutely wonderful.
In Rome we took a private drive to a vineyard outside the city. We made pasta that they cooked for our lunch. Took a tour of the Vineyard. What a wonderful Day
I definitely recommend this team and will be using them again in the future...

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 05, 2025
Hi Kay, thank you so much for your review! You definitely did have the honeymoon you both deserved!
Again I'm so sorry for the inconvenience in Venice and we were so pleased to be able to arrange Gianni for a last minute private tour instead (some things are just meant to be!).
The Lake Como tour sounds lovely so pleased you enjoyed it; Thank you fo listening to my suggestions and for trusting me with some an important holiday, I know I say it all the time, but every single trip really... Read more

Hi Kay,

thank you so much for your review! You definitely did have the honeymoon you both deserved!
Again I'm so sorry for the inconvenience in Venice and we were so pleased to be able to arrange Gianni for a last minute private tour instead (some things are just meant to be!).

The Lake Como tour sounds lovely so pleased you enjoyed it;

Thank you fo listening to my suggestions and for trusting me with some an important holiday, I know I say it all the time, but every single trip really does mean a lot to me and knowing myself and the team helped create special Italian memories, is an honour and reminds us why we do what we do!

I look forward to your next trip Kay, take care,

Melane

Pedro, Carlos and the crew were awesome!
Portugal | May 22 - Jun 4, 2025

Doug
Doug P.
Chicago, IL | Reviewed on Jun 05, 2025

Pedro was awesome! He organized an amazing trip for us and kept in close contact with us daily throughout our vacation.

Carlos drove for us several days and also served as a guide and did a great job. He is very knowledgeable and has a great sense of humor.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 22, 2025

Dear Doug,
Thank you for the great and kind feedback! :)
We truly appreciate you taking the time to share your experience, and we hope to help you plan another amazing getaway in the future!
Your Friend in Portugal - Pedro

Overall, we thought that the trip was amazing...
France | May 16 - May 25, 2025

D
Dayne M.
Chicago, IL | Reviewed on Jun 04, 2025
Overall, we thought that the trip was amazing. The French team had everything planned and made the trip seemless. They were informative with suggestions if issues came up, booked great hotels (minus 1), and were communicative. Only issue we had the entire trip was when we arrived, our car service never showed up, even though we paid for it. We did have to double pay for that, but that was the only hiccup. Would recommend them to anyone, and will be using Kim Kim again! Read more

Overall, we thought that the trip was amazing. The French team had everything planned and made the trip seemless. They were informative with suggestions if issues came up, booked great hotels (minus 1), and were communicative. Only issue we had the entire trip was when we arrived, our car service never showed up, even though we paid for it. We did have to double pay for that, but that was the only hiccup. Would recommend them to anyone, and will be using Kim Kim again!

Hotel Review
Hôtel Le Mouillage
Saint-Tropez

Hotel is beautiful with many amenities. Nice atmospher, and close walk to all the action in St. Tropez. Would stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Jun 06, 2025

Dear Dayne,
Thanks a lot for your excellent review!
We are sorry that you missed the transfer, but as we explained due to your flight delayed the driver waited for 2.5hours and couldn't wait more..
All the team is happy to read that you had a great time in France and enjoyed our activities and guides! We also really have pleasure organizing this France Honeymoon trip for you :)
Don't hesitate to contact us when you have a new trip plan to Europe or Asia!
Have a safe flight back!
Best
Aline

Mom and 10 year old daughter 11 day Ring Road adventure
Iceland | May 15 - May 25, 2025

I
Ivette V.
Canada | Reviewed on Jun 04, 2025
My daughter (10) and I did an 11 day Ring Road trip. We started having not much of an idea of what we wanted to do, and Hanna worked with us to understand our interests and propose the best itinerary. At Hanna's advice, we started planning early, and were able to book the exact type of hotels and guesthouses that we wanted, and the tours that we were most interested in. During the trip we had a small issue with our car and Hanna and the team helped liaise with the rental company and got it... Read more

My daughter (10) and I did an 11 day Ring Road trip. We started having not much of an idea of what we wanted to do, and Hanna worked with us to understand our interests and propose the best itinerary. At Hanna's advice, we started planning early, and were able to book the exact type of hotels and guesthouses that we wanted, and the tours that we were most interested in. During the trip we had a small issue with our car and Hanna and the team helped liaise with the rental company and got it all fixed in no time. We saw zero interruptions to our schedule.

The whole trip was amazing, but some special thoughts/highlights:
- Horseback riding in Egilsstaðir was very special. Helga, the owner of the farm, was very generous with her time and advice, and she seemed to bond with my little girl, which was very special.
- Puffins are the cutest creatures and you can spend hours observing their behaviors! We saw lots in Borgarfjörður Eystri and I just wish we had stayed in town for one night.
- Visiting the Blue Lagoon at opening time (8am) was a great experience and the best way to recover from jet lag. Very few people at that time . We also visited Vok Baths and Myvatn Baths. My daughter made a friend at the Blue Lagoon and we met them again at Vok. We live in the same city, a few minutes drive from each other. What are the odds?!

I now see why people keep going back. So much to see, and so much to learn! We may be reaching out to Kimkim for a next round of Iceland adventures!

Hotel Reviews
Blue Hotel Fagrilundur
Bláskógabyggd

We loved the view from out room, and the hot tubs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Eyvindará
Egilsstadir

Great hot tubs and very peaceful, even though it's rather large (for Iceland standards). We arrived just after 9pm on the first night, not having eaten dinner, and the chef was kind to prepare us a meal after hours. Very generous of him!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Laxá
Myvatn

One of the most beautiful views in our hotel stays. The restaurant offers great (if pricey) food, and we treated ourselves to one of the nicest meals of the trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albert Guesthouse (Hotel Hvammstangi)
Hvammstangi

This was the least nice hotel we stayed in during our trip. Breakfast was prepackaged, which was different from all the wonderful buffets we experienced at other locations. Having said that, the owner was very nice, and made reservations for us at the local restaurant, which was by the Seal Centre (great place!) and offered great food and views. Even though this was a much more modest guesthouse, it was clean and friendly, and a perfect stop along the route. We enjoyed our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Glacier World - Hoffell Guesthouse
Hoffell

This was a last minute change, since we wanted to go to these hot tubs and we thought it would make sense to stay here and not in Hofn. It was a great idea! the view from the breakfast deck was incredible, the hot tubs were fantastic, and the staff was very kind. A bit out of the beaten path, but that was the theme we were going for

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skuggi Hotel by Keahotels
Reykjavík

We stayed here on nights 1 and 10. The girl at the front desk recognized us when we returned and gave us a happy "you're back!". Breakfast buffet was great and the place is clean, simple but tasteful, and close to everything without being noisy

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Katla by Keahotels
Vík

Great views from our room, a few minutes outside of Vik, sufficient to feel very peaceful and remote. Excellent breakfast buffet. Great hot tubs

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Katla Ice Cave Tour
Iceland

Our guide was Davis. He was knowledgeable and personable and we certainly enjoyed the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Lagoon
Iceland

Having read many reviews about the Blue Lagoon, we were fearing that it would be too touristy. But arriving at 8:00 am on a week day, you almost have the whole place for yourself. We had a wonderful time!

Horse Riding
Iceland

The absolute best tour in my daughter's eyes! We learned about the Icelandic horse, their unique gallop, we got great horseback riding tips. Overall a wonderful time.

Quality of Experience
Guides, Drivers and Staff
Transport
Jokulsarlon glacier lagoon amphibian boat tour
Iceland

Interesting trip! we had a bit of fog that day, but managed to see the glaciers, and taste 1000 year old ice. Even vintage water in Iceland tastes good ;-)

Icelandic Lava Show
Iceland

We went to the Lava Show on our last evening, and despite being tired, my daughter loved the experience. She is a bit of a rocks aficionada so she was in her element. Now I know the difference between the lava rocks and lava glass from iceland, and obsidian!

Quality of Experience
Guides, Drivers and Staff
Transport
Husavik Whale Watching
Iceland

We saw humpback whales, and lots of puffins!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Jun 07, 2025

Thank you for such a detailed and warm review! I'm so glad you liked the trip and even planning a new adventure in the future. Next time you need to see the northern lights)

Wish you fantastic future travels!
Warmest regards,
Hanna

Amazing trip to Iceland with help of Kim Kim Travel
Iceland | May 22 - May 28, 2025

C
Cindy W.
Chicago, IL | Reviewed on Jun 04, 2025
We just returned from a seven day trip to Iceland with our adult children. Adam was great to work with and helped plan an amazing trip that our whole family enjoyed. Adam helped make the most of our time in Iceland so we didn't have to waste a minute wondering where to go next or how to get there. There were a variety of activities which were all well planned out and included driving instructions and tips for the day such as "take something waterproof today" or "recommend a 3:00 pm... Read more

We just returned from a seven day trip to Iceland with our adult children. Adam was great to work with and helped plan an amazing trip that our whole family enjoyed. Adam helped make the most of our time in Iceland so we didn't have to waste a minute wondering where to go next or how to get there. There were a variety of activities which were all well planned out and included driving instructions and tips for the day such as "take something waterproof today" or "recommend a 3:00 pm reservation at a particular restaurant" . All details were planned and it made for a stress free trip knowing Adam had thought of all the details. I would definitely use Kim Kim again for another vacation.

Hotel Review
Hotel Eldhestar
Ölfus, Hveragerði
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Jun 04, 2025

Thank you for such a nice review, and I’m glad to hear you had a great time. That’s what it’s all about, holidays should be stress-free, after all, it’s the most precious time of the year!

Safe Travels!
Adam

Trust in Robi if you visit Croatia!
Croatia | May 7 - May 20, 2025

Chris
Chris C.
Dallas, TX | Reviewed on Jun 04, 2025
This was the first trip my wife & I were too busy to plan. We took a leap of faith and were fortunate to be connected with Robi. My advice is to be as open and transparent with your trip specialist as possible. We shared our wish list, must haves, activities and interests with Robi and then worked towards crafting a few plans. When we finalized our trip plan there was still a level of unknown for us…will there be someone at the airport to pick us up or did we just get scammed. The level... Read more

This was the first trip my wife & I were too busy to plan. We took a leap of faith and were fortunate to be connected with Robi. My advice is to be as open and transparent with your trip specialist as possible. We shared our wish list, must haves, activities and interests with Robi and then worked towards crafting a few plans. When we finalized our trip plan there was still a level of unknown for us…will there be someone at the airport to pick us up or did we just get scammed.

The level of attention, detail and time saving efforts that Robi provided was invaluable! He provided drop pins for parking in various cities, tips on when we should arrive at our locations or activity for the day. Trust me, this was world class service! Yes, a few mornings we were questioning waking up so early to arrive somewhere by 8am, but when we finished and saw the crowds of people arriving it made sense and saved time!

Robi seems to have connections and friends in every city of Croatia. That should not be unvalued! It’s like visiting a friend in a city that you’ve never been and they’re proud of what their city has to offer and pulls out all the stops! There were a few times when weather forced us to pivot a bit on or the day before. Blue caves as an example need perfect water conditions because the cave entrance…Robi was monitoring conditions and WhatsApp’d new options immediately. If you’re a person that isn’t comfortable pivoting or being flexible then maybe you would struggle. Trust Robi! He’s going to find those hidden gems, those magic moments that you’ll remember for years!

One of our favorite days was spending the day on Vis. Robi arranged a private boat to shuttle us from Split. We elected to do what he referred to as the military jeep tour. I wasn’t 100% sure what to expect based on the info. This was more than a jeep tour! We met up with Marko our private guide and driver on Vis. We hoped in his Land Rover and set off. Marko is a wealth of knowledge but you have to show interest and be open and provide feedback. He took us to a Cold War military base which has tunnels all through the island. He walked us through several tunnels and shared so much history about the base as well as the critical importance of Vis due to its location in the Adriatic Sea. Marko drove us to different view points to see wineries growing at 70 degree angles on cliff sides…old military airfields and more. We also decided to enjoy a private wine tasting at one of the local wineries. I would strongly suggest you sign up for this tour! I also suggested to Robi he explain to potential clients this is an island tour in a Land Rover, part of the tour includes a Cold War base, military airfield, and wineries. Truly an unforgettable experience and Marko was worth the price of admission!

Without Robi there would’ve been no way we could’ve researched, plan and accomplished what he was able to do for us! It felt like 6 different trips in the best way! Robi cares so much about every detail so you don’t need to! He genuinely is setting the standard for a world class travel guide!

Hotel Reviews
Hotel Korsal
Korčula

Small but all about service! Wine Sommelier was amazing! Ask to see the cellar. Location is perfect distance to walk to all the restaurants and has a small stone beach just outside the hotel steps.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Valamar Riviera Hotel & Residence
Poreč

The beds were my only concern with this hotel. If you prefer stiff beds then this hotel is fine but for me the beds were a no. A hard as concrete floor no. My ribs actually hurt the next morning from how hard the bed was.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Get softer beds!!
Skradinski buk
Skradin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Marul
Split

The location, the garden, the staff, the service…it would be hard for anyone to find a better place than this hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jun 05, 2025

Hi Chris,

Great to hear from you!

Thank you very much for your great and comprehensive feedback, very much appreciated!
I appreciate your trust, and for giving me freedom to do what i do best :)
It was a pleasure meeting you both, and showing you the hidden corners of Croatia, and its nice to hear you recognised the value of my experience all over the country. When i said i been to places, i di everything my self, i meant it :) Beauty of travelling is not only seeing new places, having new experiences but also getting new friends :)

THANK YOU!!

Best

Robi

I have to tell you that I have never had such...
Italy | May 15 - May 28, 2025

Elysa
Elysa D.
Storrs, CT | Reviewed on Jun 04, 2025
I have to tell you that I have never had such an experience that actually exceeded my expectations. This was a 10th year anniversary .the Kim Kim TEAM made it an absolute dream. Prior to going to on the trip my assistant Melanie was helpful in choosing the destinations. We wanted to go to gave me other advice, including what not to pack into a day, tip information other questions I had during the trip once in ItalyI was contacted daily by WhatsApp my guide in Italy, who made sure that... Read more

I have to tell you that I have never had such an experience that actually exceeded my expectations. This was a 10th year anniversary .the Kim Kim TEAM made it an absolute dream. Prior to going to on the trip my assistant Melanie was helpful in choosing the destinations. We wanted to go to gave me other advice, including what not to pack into a day, tip information other questions I had during the trip once in ItalyI was contacted daily by WhatsApp my guide in Italy, who made sure that everything was perfect from Beginning to end. She texted me every day to see how my day went and to provide the passes for the tours for the next day. Assured that we were picked up, we were supposed to. What I could not believe that every single pick up and drop off an activity was exactly as planned. We had some wonderful guides along the way.Agota from Lee Italian side of the tour and one of the guy, Sarah, who drove us to a few places in one day was very pleasant. In fact, I left something in the car and she was kind enough to bring it to a hotel where I could pick it up the next day. I have never been so happy in a foreign country. We went to so many places Florence Venice the Amalfi Coast Sorrento I couldn’t have asked for better weather better a trip organization and I was happy to have the free days that we could wander around and get lost. Incredibly Google maps worked fantastically. We had a great meal everywhere. We went in Italy, which was of course expected Rome was wonderful. We had a great meal at Lampa, which I cannot_more. I had fun wandering to the Trevi fountain, which make sure you know what days of the week they’re cleaning it because I was surprised on a Monday morning when it was the water was off, but check the Internet and explained that it would be on later so we went back and had a great time. I cannot_how fantastic and easy the store company made it. We would certainly use them again my husband, who never left the country I was worried about going was very relaxed and comfortable The the entire time and we felt very taken care of. He’s actually wanting to go back to Italy next year, so this was an enormous prize for all of us thank you so much for all what you did for us .

Hotel Reviews
Hotel Villa Pinciana
Rome

We stayed at the Hotel Villa Pinciana for our first and last nights in Rome. The room itself was very small, reminiscent of a cruise ship, with just enough space for a king-sized bed and two side tables. Although it felt cramped, I was pleasantly surprised by the large patio that accompanied the room—it was as big as the room itself and beautifully adorned with flowers and seating. I heard the hotel used to be an embassy of some sort, which is interesting. Despite its small size, there were no issues with water or bugs. Overall, a decent stay, but not exceptional in terms of room size.

Hotel Porta Faenza
Florence

The hotel in Florence, Hotel Porta Faenza, was absolutely lovely. The room, though not massive, was very comfortable and sported a beautiful and spacious bathroom. It felt like a welcoming place to return to after a day exploring Florence. Definitely one of the highlights of our accommodations during the trip.

Activity Reviews
Deep wine Chianti and San Gimignano
Deep wine Chianti and San Gimignano
Florence

The Deep Wine Chianti and San Gimignano tour was a delightful experience. The vineyard itself was beautiful, and the lunch provided was very nice. The only drawback was that the sales pitch for the wine was quite heavy, which led me to purchasing more than I initially intended. Apart from that, it was quite enjoyable—just be prepared for the sales part!

Boat tour along the Amalfi Coast
Boat tour along the Amalfi Coast
Sorrento

The Boat tour along the Amalfi Coast was absolutely wonderful. The views were stunning, and the experience was truly one-of-a-kind. It's the kind of tour that makes you love Italy even more. A definite highlight of our trip!

The Ruins of Pompeii & Winery on the Vesuvius
The Ruins of Pompeii & Winery on the Vesuvius
Italy

Unfortunately, the tour of The Ruins of Pompeii was a bit disappointing. Our guide was rather unengaging and made the tour less enjoyable than I had hoped. We did have a nice lunch afterward, which improved the overall experience a bit.

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 05, 2025
Dear Elysa,
what lovely words. Thank you so much. From the first day right up until the end of your trip, you were the perfect guests. I remember your doubts before booking and I remember thinking how special this trip must be to your both, so reading your words and seeing more of your beautiful pictures (thank you for sharing them along the way too) just proves what a fabulous holiday you both had, and here at ItalyCharme and Kimkim we are delighted to have been part of such beautiful...
Read more

Dear Elysa,
what lovely words. Thank you so much. From the first day right up until the end of your trip, you were the perfect guests. I remember your doubts before booking and I remember thinking how special this trip must be to your both, so reading your words and seeing more of your beautiful pictures (thank you for sharing them along the way too) just proves what a fabulous holiday you both had, and here at ItalyCharme and Kimkim we are delighted to have been part of such beautiful memories.

The booking and concierge team do a pretty excellent job to make it all work and our drivers, guides and suppliers all care for what they do and I'm pleased it shows!

Thank you once again for trusting me with your anniversary and I can't wait to book your next trip to Italy!

Take care and you know where I am!
Melanie

Fabulous trip to Iceland
Iceland | May 12 - May 20, 2025

L
Lisa R.
Atlanta, GA | Reviewed on Jun 04, 2025
We had a spectacular trip to Iceland. Adam planned a very doable itinerary for four people ages 64-71. Everyday we saw unique and stunning sites. The excursions put the trip over the top! We loved the Sky Lagoon, the amphibian boat tour of the icebergs, and of course Westman Islands and the dozens of puffins. The hotel accommodations were wonderful, and the breakfasts were surprisingly excellent. I was pleasantly surprised that everywhere we went they had gluten free options and delicious... Read more

We had a spectacular trip to Iceland. Adam planned a very doable itinerary for four people ages 64-71. Everyday we saw unique and stunning sites. The excursions put the trip over the top! We loved the Sky Lagoon, the amphibian boat tour of the icebergs, and of course Westman Islands and the dozens of puffins. The hotel accommodations were wonderful, and the breakfasts were surprisingly excellent. I was pleasantly surprised that everywhere we went they had gluten free options and delicious bread.

Hotel Review
Hotel Reykjavík Saga
Reykjavík

In the center of the city, wonderfully comfortable beds, absolutely delicious breakfast buffet with breads, pastries, yogurt, nuts, cereals, eggs, sausages, gluten free bread....

Authenticity & Character
The hotel is modern, attractive, and comfortable.
Location
It is in the center of the city walkable to all Reykjavik sites
Staff
Cleanliness & Comfort
Activity Review
Jokulsarlon glacier lagoon amphibian boat tour
Iceland

I had never seen an iceberg up close. The lagoon, in the middle of nowhere was a remarkable site, and to be on the boat and float among the enormous chunks of ice and see the seals play was almost other-worldly.

Quality of Experience
The guide was very knowledgeable.
Guides, Drivers and Staff
Transport
The transport was unique - a boat on truck wheels that drove into the lagoon and floated!
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Jun 04, 2025

I'm so glad you had such a great time Lisa! I hope you'll remember your Icelandic adventure for many years!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.