Kimkim Trip Reviews

4.8
Based on 20,172 ratings
Read 20,172 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Superb Portugal Experience
Portugal | Apr 27 - May 11, 2025

Claire
Claire R.
Chicago, IL | Reviewed on May 21, 2025
Fantastic experience all around. Itinerary was so easy to access and was an invaluable tool during our vacation. We reviewed it each day - with detail and pics, names of drivers and tour companies, map locations of meeting places made it all so easy. We loved all our tours - especially our driver Felipe who took us to Sinatra/Pena Palace. A true gentleman and historian. Our hotels were all very different in the 4 places we stayed at. We loved them all. KimKIm stayed in touch all during the... Read more

Fantastic experience all around. Itinerary was so easy to access and was an invaluable tool during our vacation. We reviewed it each day - with detail and pics, names of drivers and tour companies, map locations of meeting places made it all so easy. We loved all our tours - especially our driver Felipe who took us to Sinatra/Pena Palace. A true gentleman and historian. Our hotels were all very different in the 4 places we stayed at. We loved them all. KimKIm stayed in touch all during the vacation and were available whenever we needed them. I loved the tailor made concept and now that I’ve experienced it and kimkim knows us a little better, I will definitely use them again and recommend to anyone!

Hotel Reviews
Hotel Cascais Miragem
Cascais

Wow - what a hotel. This is a big modern hotel. It had a number of conferences held at while we stayed. But that did not interfere at all with our enjoyment. The pool is fabulous!!!! The restaurant/breakfast is very good. We were wonderfully upgraded to an Oceanside room, and it was really incredible. Location is very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Avenida Liberdade
Lisboa

Fantastic hotel. Incredible location. Historical building. Our room was right on Liberty Street and we could not hear a thing. I think it’s one of the biggest hotel room plus bathroom that I have ever stayed at. Breakfast was not memorable but fine.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lagos Avenida Hotel
Lagos

Absolutely loved this cool, Scandinavian, boho hotel. Superb location along side the marina. Epic restaurant. The breakfasts are another level, the staff is 10/10. We tried the Avenida Restaurant als well for sinner - and it is a must. I loved the wood, rattan and natural finishes decor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Porto - Rua das Flores
Porto

Loved this small, boutique heritage hotel. Very upscale but homey. Excellent breakfast and service. Location location location - perfect for Porto. Would stay again in a heartbeat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Cascais & Beyond – Cascais & Cabo da Roca
Explore Cascais & Beyond – Cascais & Cabo da Roca
Cascais

This tour was okay. Our transport was not that great and our driver although very nice, was difficult to hear because he spoke too quietly and not a lot. We didn’t know here he was taking us and didn’t communicate much during the tour. We also had no lunch and were very hungry as it was a 5 hour tour from 10am until 3pm. The sites he took us to we enjoyed but it was too long for me.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Sintra Day Trip
Private Sintra Day Trip
Lisbon

Oh my goodness - do not miss this tour. Most epic tour and driver. Fabulous pristine clean car, and our driver Felipe was incredible. So professional, kind, personable and an incredible historian. We learned SO MUCH from him. He provided just the right amount of information for us. We had “cheat the line” tickets and was able to navigate us past long lines and congestion at the Peña Palace. Again so knowledgeable - just unbelievable. Then he drove us to the town of Sinatra, where he dropped us off and we able to do what we wanted for an hour. Which was great. Just exceptional tour.

Quality of Experience
Guides, Drivers and Staff
Superior driving and guide.
Transport
Mercedes station wagon. Impeccable.
Local Secrets Excursion by Van
Local Secrets Excursion by Van
Lisbon

This is a great tour, especially if you want to avoid some of the steep hills in Lisbon. Our guide Joao was great and was very knowledgeable about the history and areas of Lisbon. We stopped at a few places. It was just right.

Quality of Experience
Guides, Drivers and Staff
Transport
Fado Walk, Show & Dinner
Fado Walk, Show & Dinner
Lisbon

This was an interesting tour. Our guide Marco? Manuel? (Sorry I can’t remember), was very knowledgeable about the history and city of Lisbon. This was lovely, however, he took us to two very high points in Lisbon that required us to was up about 1000 (lol) stairs. It was way too much for me (fairly fit 64 yr old). The view was great, but I would have liked to seen more of the city. We were then taken to the Fido Grill for authentic dinner and Fado show. This experience was just ok. Food very meh as well as the show. The restaurant was cute.

Quality of Experience
Food
Guides, Drivers and Staff
Douro Valley Day Trip with Wine Tastings & River Cruise
Douro Valley Day Trip with Wine Tastings & River Cruise
Porto

This is a great experience. Our transport was very nice and our driver Felipe was extremely personable and knowledgeable about the area, the history and wine. It is a very long tour. Maybe a bit too long for me. But included 2 wineries, I liked the first one the best. Felt like I was being welcomed into someone’s home. The river tour was just ok. You can’t really see much. You had to listen to a taped recording on an App you had to download and it didn’t work very well. The drive there was 1.5, and at a VERY fast pace, which was a little nerve wracking. lol. Overall it was fun.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lagos Evening Food Walk
Lagos Evening Food Walk
Lagos (Algarve)

I really enjoyed this tour. Our guide was exceptional - Sophie. She was warm, funny and knowledgeable. She took us to all the holes in the wall in Old Town Lagos. Some really authentic dishes. I would have liked to a little more history, but it was a food tour.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Adam Gomez

Overall, the trip design and logistics were e...
Greece | May 10 - May 19, 2025

Phyllis
Phyllis S.
Newark, NJ | Reviewed on May 21, 2025
Overall, the trip design and logistics were excellent. Tour personal were knowledgeable and wanted us to have an enjoyable and educational time. And, they all arrived on time and handled the details. The excursions were interesting ones. The only suggestions for improvement would be a hotel location closer to attractions in Athens, and one tour guide, while overall good, one tour guide did not always position herself and enunciate well enough to be heard by the whole group. Read more

Overall, the trip design and logistics were excellent. Tour personal were knowledgeable and wanted us to have an enjoyable and educational time. And, they all arrived on time and handled the details. The excursions were interesting ones.

The only suggestions for improvement would be a hotel location closer to attractions in Athens, and one tour guide, while overall good, one tour guide did not always position herself and enunciate well enough to be heard by the whole group.

Hotel Reviews
SanSal Boutique Hotel
Chania
Artion City Boutique Hotel
Iraklio
Elite Suites Oia
Santorini

Excellent location and amenities. The only criticism is that for persons with mobility problems, getting to and from the rooms would have been impossible.

Oniro City
Athens

This hotel was located at a bit of a distance from sites of interest, restaurants, etc. The facilities and service were very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Crete Sightseeing: Rethymno - Argiroupolis - Kournas Lake - Chania from West & Her
Crete Sightseeing: Rethymno - Argiroupolis - Kournas Lake - Chania from West & Her
Greece
Cave of Zeus & Knossos Palace with Lassithi Plateau from East
Cave of Zeus & Knossos Palace with Lassithi Plateau from East
Greece
Private round transfer anywhere in Santorini
Private round transfer anywhere in Santorini
Santorini
Catamaran Sunset Cruise 2025
Catamaran Sunset Cruise 2025
Santorini
Private Biblical Tour of Ancient Corinth & Isthmus Canal
Private Biblical Tour of Ancient Corinth & Isthmus Canal
Greece
The Real Cretan Cooking Experience
The Real Cretan Cooking Experience
Chania
We guide you in the Past 2025
We guide you in the Past 2025
Greece
Quality of Experience
Excellent choice of excursions. Tour guide was difficult to hear/understand.
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on May 22, 2025

Yeia sou, Phyllis!

Thank you for sharing your feedback.

I am really happy that you had an overall very nice time here in Greece with us.
Your notes on Oniro City and the guide in Santorini are well noted. We will reach out ot the guide and let her know so that she makes sure that next time she is heard.

We would love to see you come back soon.

Safe travels!
Aggeliki & the GA Trips team

Adult Family trip to the Netherlands & Belgium
Belgium | May 2 - May 10, 2025

Dana
Dana F.
Ashburn, VA | Reviewed on May 21, 2025
My husband , 29 year old daughter and I just returned from a wonderful 9 day trip to The Netherlands & Belgium. Mieke did a fantastic job tailoring the trip to our needs. She picked perfect hotels that provided room for 3 adults. Once she understood our family dynamics she was able to tailor our daily itineraries . Highlights for us were: Visiting the Kuekenhof Gardens, Touring Kinderdijk windmills & exploring The Adoration of the Mystic Lamb using the 3 D tour! Mieke also... Read more

My husband , 29 year old daughter and I just returned from a wonderful 9 day trip to The Netherlands & Belgium. Mieke did a fantastic job tailoring the trip to our needs. She picked perfect hotels that provided room for 3 adults. Once she understood our family dynamics she was able to tailor our daily itineraries . Highlights for us were: Visiting the Kuekenhof Gardens, Touring Kinderdijk windmills & exploring The Adoration of the Mystic Lamb using the 3 D tour! Mieke also gave us restaurant recommendations and tips for navigating each city. When we arrived she had a well organized package for us with all of our travel documents. And prior to the trip, Mieke was accessible for phone conversations to discuss our trip. This aspect of the service was invaluable and helped solidify our plans. This is our 2nd time traveling with KimKim and I could not be more pleased.

Hotel Reviews
Ghent River Hotel
Ghent

Room was comfortable and provided a very good amount of space for 3 adults. Shower room was a nice size.

Authenticity & Character
Room was a very nice size. Breakfast room was on the rooftop and light and airy with a patio.
Location
Walking distance to everything.
Staff
We were not greeted well by the hotel. When we checked in there was no welcoming manner. The man seemed put out.
Cleanliness & Comfort
Comfortable. There is a bathrobe. Loved the exposed brick wall and the high ceilings. Bedspreads and towels were not special. No color or uniqueness to decor.
Hotel des Arts
Amsterdam-Centrum

We had a room for 3 adults. Loved the decor and the view of the canal. The room & bathroom were on the small side but, doable. The breakfast was very nice. Great location. Perfect for our trip.

Authenticity & Character
Decor was pretty
Location
View of the canal. Across from the metro. Walking distance to everything.
Staff
Very nice. Helpful.
Cleanliness & Comfort
Room was clean. Just a little small. Hard to find a place for 3 bags.
Activity Reviews
Ghent - Day trip to Bruges
Ghent - Day trip to Bruges
Ghent

Pretty city. Think it would have been better if we had a tour guide when we arrived. We did do the bus tour on our own. It was expensive and just okay. But, it did give us a chance to see all around the city. Climbed the Belfry and that was wonderful.

Ghent - Gravensteen - Castle of the Counts
Ghent - Gravensteen - Castle of the Counts
Belgium

The outside of the castle is way more interesting than the inside.

Ghent - Adoration of the Mystic Lamb
Ghent - Adoration of the Mystic Lamb
Belgium

AMAZING!!! Did the 3 D tour and it was such a fun and informative experience!!

Explore Ghent with a CityCard
Explore Ghent with a CityCard
Belgium

Easy to show card and take buses and canal tour.

8Ghent - Private guided walking tour
8Ghent - Private guided walking tour
Ghent

Wonderful tour guide!!!

Rotterdam - Kinderdijk windmills by public boat (waterbus)
Rotterdam - Kinderdijk windmills by public boat (waterbus)
Belgium

Loved this experience. Very interesting!!

Amsterdam - Rijksmuseum
Amsterdam - Rijksmuseum
Belgium

Beautiful museum!

Amsterdam - Van Gogh Museum
Amsterdam - Van Gogh Museum
Belgium

Wonderful!

Amsterdam - Anne Frank House
Amsterdam - Anne Frank House
Belgium

Very well organized and informative. Powerful experience.

Amsterdam - Jewish Museum & Portuguese Synagogue
Amsterdam - Jewish Museum & Portuguese Synagogue
Amsterdam

Synagogue is so beautiful. History of the area very interesting. Did not see the museum.

Amsterdam - Private guided walking tour on Jewish History
Amsterdam - Private guided walking tour on Jewish History
Belgium

Inbal , our guide, was very knowledgeable.

Haarlem - Self-guided cycling route to the Keukenhof & through the tulip fields
Haarlem - Self-guided cycling route to the Keukenhof & through the tulip fields
The Netherlands

Unfortunately the tulip fields were no longer in bloom when we got there. Apparently we missed it by 1 day. Also, we needed better biking directions. We had trouble following the path. That said, people were very happy to help. Also, enjoyed having E- bikes!!! LOVED the Keukenhof Gardens!!! So beautiful!

Day trip to Haarlem
Day trip to Haarlem
The Netherlands

We didn't spend very much time in Haarlem. We were there just to head out to the gardens. Biking to Kuekenhof gardens was fun but, the directions from the bikeshop were a little challenging. People are very happy to help you out.

Amsterdam - Canal cruise (join in)
Amsterdam - Canal cruise (join in)
The Netherlands
Public Transport Pass Amsterdam
Public Transport Pass Amsterdam
The Netherlands

Loved having our card and being able to navigate the trains and trolleys when we needed them.

Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in The Netherlands | Replied on May 22, 2025

Hi Dana,
Great to hear from you and reading your feedback and comments. Glad you have enjoyed your trip so much. It has been a pleasure planning this trip with and for you!
Thank you for your kind words, and wishing you all the best for the future
Best regards,
Mieke

Trip to Croatia was amazing. Equally amazing...
Croatia | May 11 - May 20, 2025

S
Sheri M.
Los Angeles, CA | Reviewed on May 21, 2025

Trip to Croatia was amazing. Equally amazing was working with Robi! He was extremely knowledgeable, helpful, responsive and seemed genuinely invested in our experience in Croatia being as fun and positive as possible. Also, his assistance with connecting us with guide Antea was wonderful. She was a terrific guide; filled with great knowledge of the history of Croatia and was fun and engaging.

Couldn't recommend both of them enough. Thank you Robi for helping us have a memorable time in your beautiful country!
Sheri

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on May 21, 2025

Hi Sheri,

Thank you very much for your kind words, and thank you for visiting Croatia.
I'm glad to hear you had a great time and collected wonderful memories! :)
Kind regards,
Robi

Spain/Italy extravaganza.
Spain | May 7 - May 20, 2025

Larry
Larry R.
Denver, CO | Reviewed on May 21, 2025
I must say this has been the most enjoyable trips ever taken the KikKim team was fabulous. From the very start of the process Anita was so helpful. Listening to what I wanted my trip to look like. Within a couple days of me submitting my profile I had a custom itinerary put together that fit my request to a T. Anita worked with me all the way thru the process including the days we were on the ground. The accommodations were top notch and the tour selections were fabulous. Not overwhelming but... Read more

I must say this has been the most enjoyable trips ever taken the KikKim team was fabulous. From the very start of the process Anita was so helpful. Listening to what I wanted my trip to look like. Within a couple days of me submitting my profile I had a custom itinerary put together that fit my request to a T. Anita worked with me all the way thru the process including the days we were on the ground. The accommodations were top notch and the tour selections were fabulous. Not overwhelming but just enough to keep us busy. The local tour guides were top notch and very knowledgeable. All of our transportation to and from airports were great. Picked up in Black Mercedes cars or vans and the drivers were always professional.

Hotel Reviews
Hotel Florida 3* Sorrento
Sorrento

Everything was ok with this place. Very minimalistic but had enough that met our needs. A little far from the center of town. We walked there about a 20 minute walk but usually had to get a cab at the end of a long day. And typical cost was 20 Euro for A 5 minute ride. But the walk to town was beautiful and the flowers were awesome.

Authenticity & Character
Pretty simple design well appointed
Location
A bit far from town
Staff
They were friendly and helpful
Cleanliness & Comfort
Very clean
Aparthotel Trianon Borgo Pio

It was nice to have a little apartment feel. The location was great with everything in walking distance. The staff was super helpful and gave great recommendations all through our stay.

Authenticity & Character
The
Location
Great. Walking distance to everything
Staff
It was well appointed but kept some originality
Cleanliness & Comfort
Very clean
H10 Corregidor Boutique Hotel
Sevilla

H10 hotels were my favorite on our entire trips. Always well appointed and very clean and well set up. The moment you walk in you know you are in good hands. The staff was very welcoming from check in throughout our entire stay

Authenticity & Character
Was fabulously furnished and designed but kept the original character
Location
Best ever. Close enough but yet still in quaint neighborhoods.
Staff
Couldn't be better. All were super helpful and profession and always with a smile
Cleanliness & Comfort
Hotel Meninas
Madrid

The place was awesome. The character and location was great. Close enough to everything but in a quiet quaint area of town. Well appointed

Authenticity & Character
Very well appointed while keeping its authentic appeal
Location
A little off the beaten path which was perfect. Everything in walking distance
Staff
Everyone was super helpful and friendly. Very professional and knowledgeable about the area
Cleanliness & Comfort
Hotel España Ramblas
Barcelona

The hotels was great. Very clean well appointed and perfect location. Walking distance to all the city events and attraction but enough off the main setting in a quiet neighborhood. The staff was wonderful

Authenticity & Character
Well appointed and yet quaint with a little flare
Location
Close to everything but secluded enough to have personal quiet appeal
Staff
Supper helpful in all respects. They were all kind and professional always had smiles
Cleanliness & Comfort
Perfect.
Activity Reviews
Explore Costa Brava: Kayaking, Snorkeling & Scenic Coastal Walks
Explore Costa Brava: Kayaking, Snorkeling & Scenic Coastal Walks
Spain

No review. Trip cancelled do to weather

Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia
Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia
Barcelona

Absolutely perfect. Although it was a self guided tour or driver Teo was very knowledgeable and described everything that we needed to do and see and took us to the right vantage and gave us great eating recommendations. He even shared his Spanish Spotify play list with me

Quality of Experience
Guides, Drivers and Staff
Transport
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona

This was an Amazing start to our trip. The guide was so fun and energetic. He truly enjoyed his job and went out of his way to make sure everyone was included. He selected local cuisine and challenged us to try new things

Quality of Experience
Well thought out and had a personal touch
Food
All food was authentic and spot on
Guides, Drivers and Staff
Super knowledgeable, friendly and funny. Went out of his way to make things perfect
Transport
Was a walking tour.
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on May 28, 2025

Hi Larry, thank you so much for your kind words! 🤩 It was truly a pleasure helping you plan this trip, and I’m so happy to hear it was everything you hoped for. Hopefully we can get in touch again for future adventures through Italy, Spain, Portugal or Morocco! Best wishes, Anita

Outstanding travel experience
Italy | May 11 - May 19, 2025

C
Charles B.
Chicago, IL | Reviewed on May 21, 2025

Giulia quickly understood the type of experience we wanted. Then she worked hard to deliver it. She succeeded. She and Andrea are outstanding.

Local specialist: Giulia Carucci
Giulia
Giulia Carucci
Local specialist in Bologna | Replied on May 22, 2025

Thank you very much Charles, your words are the best reward for me!
This is exactly what we work for and we couldn't be happier that you are fully pleased with your trip!
Thank you!
Giulia

Our trip to Morocco
Morocco | Apr 16 - Apr 27, 2025

J
Justin W.
Ashburn, VA | Reviewed on May 21, 2025
Our trip to Morocco was outstanding. All the places on our journey were a complete joy to visit. The médinas , the food , lodging and people were amazing. But the best part of our trip was Khalid . 100 % service oriented and a pleasure to be traveling with. We cannot say enough about the quality of the experience provided by Majid and the best driver tour guide on the planet. Thanks for your attention to detail and the pleasant way we were treated. Read more

Our trip to Morocco was outstanding. All the places on our journey were a complete joy to visit. The médinas , the food , lodging and people were amazing. But the best part of our trip was Khalid . 100 % service oriented and a pleasure to be traveling with. We cannot say enough about the quality of the experience provided by Majid and the best driver tour guide on the planet. Thanks for your attention to detail and the pleasant way we were treated.

Hotel Review
Riad Kalaa 2
Rabat

The best of the accommodations on our trip. The room was beautiful, large and very well appointed. Great service with a great attitude is the hallmark of this Riad. Thank you very much.

Authenticity & Character
See above
Location
Placed in the Medina made the culture of Morocco sing.
Staff
Service with great skill
Cleanliness & Comfort
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on May 22, 2025

Hello Justin,
Thank you so much for your wonderful review! I'm thrilled to hear that your trip to Morocco was such a memorable experience. It's fantastic to know you enjoyed the medinas, the food, the lodging, and especially the warm hospitality of the people.
I’m especially grateful for your kind words about Khalid . I’m incredibly lucky to have Khalid on my team. He truly goes above and beyond to make every journey special, and your recognition means a lot.
Thank you again for choosing us. We hope to welcome you back for another adventure soon!
Warm regards,
Majid

Everything was so well organized and flawless...
Italy | May 8 - May 17, 2025

B
Benjamin S.
Canada | Reviewed on May 21, 2025
Everything was so well organized and flawless. The tripp went as smooth as it could of possibly gone. Read more

Everything was so well organized and flawless. The tripp went as smooth as it could of possibly gone.

Hotel Reviews
Villa Poggiano 
Montepulciano
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sentho Rome
Rome

Well located and very helpful staff. The rooms are modern and clean. Rooftop and garden in the middle of Rome

Authenticity & Character
Location
Staff
Cleanliness & Comfort
25hours Hotel Florence Piazza San Paolino
Florence

Well situated and staff was very helpful! lots of amenities and cool design.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Certosa Di Maggiano Siena
Siena

The staff and place was just amazing! I highly recommend for a getaway close to Siena.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

We loved our tour guide. Was friendly and knew a lot about the Forum and Art.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Semi Private Tour
Vatican Semi Private Tour
Rome

Tour guide was very knowledgeable and helped us move through the crowds.

Quality of Experience
Guides, Drivers and Staff
Transport
Car Rental Drop-off
Italy

Dropping off the car in Rome was a bit complicated because we had not been warned there is a dedicated parking for rental cars and we kep trying to go to the rental office. If you know about the dedicated parking, it is no issue, but if you don't, you might turn in circles a bit.

Quality of Experience
Guides, Drivers and Staff
Transport
Car Rental Pick-up
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Jul 20, 2025

Dear Benjamin,
Thank you so much for your kind words! I’m truly happy to hear that everything went smoothly and that your trip unfolded so seamlessly — that’s exactly the experience we aim to create.

I’m also very grateful for your feedback and will take everything you shared into consideration as we continue to refine and enhance our planning process. It was a pleasure to assist you, and I’d be thrilled to help you plan any future adventures, whether in another part of Italy or in my home country, Greece!

Warm regards,
Irene

The guides and drivers were all amazing with ...
Portugal | May 12 - May 20, 2025

N
nancy k.
Newark, NJ | Reviewed on May 21, 2025

The guides and drivers were all amazing with their knowledge and friendliness. Kim Kim was flexible with changes and requests. It was an amazing trip

Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on May 21, 2025

Dear Nancy,
Thank you very much for such a wonderful review, much appreciated.
We are very glad to hear that we met your expectations, and thank you for your trust.
I hope that Portugal will stay in your fond memories for a long time.
It was a pleasure helping you plan this beautiful trip.
All the best,
Héctor

Memorable family vacation to Oslo, Balestrand, Bergen!
Norway | May 8 - May 18, 2025

CJ
CJ N.
Kansas City, MO | Reviewed on May 21, 2025
Kimkim enabled a memorable and family vacation to Oslo, Balestrand, and Bergen! Read more

Kimkim enabled a memorable and family vacation to Oslo, Balestrand, and Bergen!

Hotel Reviews
Thon Hotel Opera
Oslo

Lovely hotel with nice and expansive rooms. Some street noise with proximity to train station and busy streets.

Authenticity & Character
Location
Staff
Front desk staff were excellent - very helpful. Bar staff could learn a lot regarding customer service, especially for a hotel of this caliber. The bar staff appeared busy, didn't bring what was ordered, and made excuses.
Cleanliness & Comfort
Grand Hotel Terminus
Bergen

Older hotel which was comfortable and well positioned near the train station.

Authenticity & Character
Location
Staff
Some staff was wonderful (front desk especially), others were quite rushed/hurried in their service approach (restaurant/bar, morning meal, etc.) - a bit impersonal.
Cleanliness & Comfort
Clean and expansive rooms, just might need to be updated.
Balestrand Hotel
Balestrand

Absolutely charming and authentic hotel, just a short walk from the 'center' of the town. Beautiful views from the fjord side of the hotel. Quirky and helpful staff who were warm and friendly, made us feel at home.

Authenticity & Character
Location
Well positioned near the center of the town and also to hiking trail heads.
Staff
We loved the staff! They were so warm and friendly, very thoughtful and kind.
Cleanliness & Comfort
Thon Hotel Cecil
Oslo

Excellent breakfast, very well located, expansive room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fjord Cruise & Seafood Dining Experience
Fjord Cruise & Seafood Dining Experience
Bergen

Incredible experience, would highly recommend for lovers of fine dining!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided kayak tour
Guided kayak tour
Bergen

Highly recommended! Excellent guides, and it was the appropriate amount of time for being on the water.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Katie Acheson-Gray
Katie
Katie Acheson-Gray
Local specialist in Sørreisa | Replied on May 22, 2025

Hi CJ,

Thank you for the positive review, and detailed feedback on your hotels and activities. This is very appreciated, and we'll definitely take your comments on board when planning future trips. Otherwise, great to hear you and your family enjoyed your trip, and hopefully we can welcome you all back another time.

Best regards,
Katie

5+ Stars for Joel!
France | May 2 - May 14, 2025

R
Robin B.
Newton, MA | Reviewed on May 21, 2025
Joel did an excellent job of arranging our trip. He helped us identify what we wanted to see and then provided the experiences in an organized and meaningful way. These included visiting the prehistoric caves, troglodytic dwellings, castle and gardens around Sarlat, the markets in Sarlat and Mirepoix, cathedrals and museums, taking back roads to see medieval villages, and spending the final day exploring the walled city of Carcassonne. Our enjoyment was greatly enhanced by our excellent... Read more

Joel did an excellent job of arranging our trip. He helped us identify what we wanted to see and then provided the experiences in an organized and meaningful way. These included visiting the prehistoric caves, troglodytic dwellings, castle and gardens around Sarlat, the markets in Sarlat and Mirepoix, cathedrals and museums, taking back roads to see medieval villages, and spending the final day exploring the walled city of Carcassonne. Our enjoyment was greatly enhanced by our excellent guides, Sandra Ho from “France’s Impressions”, (Sarlat), Valerie (Cahors) and Olivia Gotti from “travelrealFrance” (Cahors and Carcassone) who were not only pleasant and well informed but had the knowledge and ability to customize our itinerary at our request. This included adding a visit to a goose farm (seeing/hearing hundreds of geese marching through the woods was something we’ll never forget), stopping at the Robert Doisneau museum (as a photographer, this was very meaningful to me) and visiting the Toulouse Lautrec museum. We also appreciated all the excellent accommodations. The staff at each hotel were very pleasant and accommodating. We loved being in the middle of the market in Sarlat, on the river by the Roman bridge in Cahors and at the base of the medieval city in Carcassonne. Finally, all the suggestions made by the guides for lunch stops were excellent. Even the weather cooperated (as Joel said it would). We are recommending Kimkim’s excellent service to everyone as we share (hopefully, without being too boring) our adventures with family and friends. Thank you!

Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Replied on May 21, 2025

Hello Robin,
Again, thanks for the time you took to provide a more detailed feedback on your guides and hotels.Be sure I'll share that enthusiastic review with them !
Best regards
Joel

Kimkim did exactly what we were hoping for.
Greece | May 6 - May 17, 2025

Garry
Garry B.
Chicago, IL | Reviewed on May 21, 2025
This Kimkim program went just about as well as one could hope for. All of our main events came off very well and were special experiences to us. Ioannis, our original specialist, no longer works for the company, but our first call, to him, aimed us in the right direction. There were two minor incidents that we quickly rectified using the support line and working the issues ourselves. Our first hotel, Minoa Palace Resort, which was outstanding, gave us an upgrade to a suite with a private... Read more

This Kimkim program went just about as well as one could hope for. All of our main events came off very well and were special experiences to us. Ioannis, our original specialist, no longer works for the company, but our first call, to him, aimed us in the right direction. There were two minor incidents that we quickly rectified using the support line and working the issues ourselves.

Our first hotel, Minoa Palace Resort, which was outstanding, gave us an upgrade to a suite with a private pool There facility is first rate with the most elaborate buffet breakfast we've every enjoyed. Our first activity, a traditional Creten Cooking class in the White Mountains was fabulous. 10 people in the group making a number of special dishes, and learning about the culture. The next day we enjoyed a guided cultural and history walk through Chania old town with several delicious food stops to keep us our strength.

Our driven transfer to Heraklion included several stops of interest including a limestone cave complex. The understanding of our reservation at the 3 Pines Design Hotel was different from Kimkim's, but it was all resolved smoothly with no damage. The visit to the Knossos Palace was wonderful complimented by a personable guide. The hotel did provide suggestions for dinner which proved to be delectable.

The high-speed ferry trip to Santorini was fun and efficient. Our room at the Amity Suites, which was not a suite, was spectacular with a western exposure with the Caldera right in front of us. The included breakfast was brought to our room and set up on our balcony overlooking the water.

The wine tasting adventure was well run and stopped at three wineries. The final one had a fine view of the sunset. And the food walk tour in Firostefani was great. Lots of diversity of food and an outstanding guide.

The last day was a flight back to Athens that went well.

All throughout the planning, we had options and choices to make and then they were dropped into the itinerary. We made a number of changes that we easily dropped into the program. To us, Kimkim provided a wonderful program to enjoy the Greek culture

Hotel Reviews
Varaba Country House
Markopoulo Mesogaias

Cute place and a wonderful host. It was more of a B&B than a hotel. Host made us dinner even though we did not receive the memo ordering it. A very quant and nice place. It looks like it's near the airport, but the trail to it is ponderous.

Authenticity & Character
Location
Staff
Owner was wonderful!!!!!!
Cleanliness & Comfort
Amity Suites
Santorini

Smallish room with no storage, but with the most magnificent view of the Caldara you could ever hope for. Breakfast served on your balcony. This is what you hope for, and a few drawers for clothes.

Authenticity & Character
Location
Perfect location and view of the sunset
Staff
Cleanliness & Comfort
3 Pines Design Hotel
Heraklion Crete

After a misunderstanding about what our pictures showed our room to be and their confirmation from Kimkim as to what actually was requested, it was smoothed out and the stay was very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Minoa Palace Resort
Platania

They upgraded us to a suite with a private swimming pool. Very cool.

Authenticity & Character
Beautifully clean and cared for.
Location
A short walk to the Aegean sea.
Staff
Cleanliness & Comfort
Achilleas Hotel
Athens

No view at all, but nice and clean.

Authenticity & Character
It was a newer hotel. Worked as a hotel.
Location
Near to the Plaka.
Staff
Cleanliness & Comfort
Local specialist: Ioannis Antoniadis

Jane did a wonderful job helping our group of...
England | May 1 - May 18, 2025

William
William Y.
Alhambra, AZ | Reviewed on May 21, 2025

Jane did a wonderful job helping our group of five plan a three week trip to England that captured everyone's must see list and then some. Jane was very responsive, available and did everything we needed. The trip was fantastic and will be memories for a lifetime. Highly recommended!

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on May 22, 2025
Hi William, Thank you so much for taking the time to share your thoughts with us after your recent journey through the south of England. It was truly a pleasure getting to know you and planning this special trip for your group. We genuinely enjoyed every step of the process, and it means a great deal to know that you trusted us with such an important experience. Sarah, the team, and I would be absolutely delighted to work with you again—whether it’s returning to explore more of the UK or... Read more

Hi William,

Thank you so much for taking the time to share your thoughts with us after your recent journey through the south of England. It was truly a pleasure getting to know you and planning this special trip for your group.

We genuinely enjoyed every step of the process, and it means a great deal to know that you trusted us with such an important experience. Sarah, the team, and I would be absolutely delighted to work with you again—whether it’s returning to explore more of the UK or venturing somewhere entirely new.

Wishing you all continued joy and safe travels until our paths cross again.

Warmest regards,
Jane & The Team

Lea was very helpful with everything. Especi...
Greece | May 4 - May 13, 2025

E
Elizabeth B.
Ashburn, VA | Reviewed on May 21, 2025
Lea was very helpful with everything. Especially issues with had with one of the hotels. Everyone got back to me very quickly and handled the problem. This is our second trip through KimKim and I recommend your company to everyone. We really enjoyed our trip! Read more

Lea was very helpful with everything. Especially issues with had with one of the hotels. Everyone got back to me very quickly and handled the problem. This is our second trip through KimKim and I recommend your company to everyone. We really enjoyed our trip!

Hotel Reviews
Sofitel Athens Airport
Athens
Grecotel Eva Palace
Corfu

Beautiful place. However, we had suite and it smelled like mold. My allergies blew up.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lesante Blu Exclusive Beach Resort
Tragaki, Zakynthos

Had several issues with this hotel. The room was great. The food just soso. But they charged us when we got there, and Lea had to get involved and get that resolved. They told us when we checked in that we could stay in the room on check out day until our pickup but then called us that day to tell us we had to get out now. Had a ride with them to airport - verified this three times and they were still late.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Marblous Athens
Athens

Nice hotel and all the staff was very friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Paragliding Tandem Flight Over Corfu's Coast
Paragliding Tandem Flight Over Corfu's Coast
Corfu

Very cool experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Jeep Safari Adventure in Corfu
Private Jeep Safari Adventure in Corfu
Corfu

Great! Sakis gave us a great tour and personalized it. Highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Our driver was amazing.
Transport
Private Sea Trip to Kefalonia
Private Sea Trip to Kefalonia
Zakynthos

Our guide was unable to take us so he hired another company and they were fantastic. We started later than expected but they let us know well in advance and all worked out perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Marathonisi, Turtle Spotting & Keri Caves
Private Marathonisi, Turtle Spotting & Keri Caves
Zakynthos

Very nice just weather not the greatest.

Acropolis Beat-the-Crowds Discovery Walk
Acropolis Beat-the-Crowds Discovery Walk
Athens

It was very nice and informative.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on May 22, 2025
Thank you so much for your kind words, Elizabeth—it was a pleasure helping you plan this trip! I’m really glad you enjoyed your time overall, especially the amazing local guides and experiences! I appreciate you highlighting how quickly we were able to resolve the issue at Lesante Blu. I know that experience was frustrating, especially with the check-in mix-up and transfer delay, and I’ve passed your feedback along to our team and local partners. I’m also sorry to hear about the room... Read more

Thank you so much for your kind words, Elizabeth—it was a pleasure helping you plan this trip! I’m really glad you enjoyed your time overall, especially the amazing local guides and experiences! I appreciate you highlighting how quickly we were able to resolve the issue at Lesante Blu. I know that experience was frustrating, especially with the check-in mix-up and transfer delay, and I’ve passed your feedback along to our team and local partners. I’m also sorry to hear about the room conditions at Eva Palace and hope you were still able to enjoy the beautiful setting despite that.

It means a lot that this was your second trip with kimkim and that you continue to recommend us—thank you! If you ever need help planning your next adventure, I’d be thrilled to work with you again. 💛

Memorable trip with friends in Iceland!
Iceland | May 12 - May 20, 2025

A
Amy W.
Chicago, IL | Reviewed on May 21, 2025
We had a spectacular trip in Iceland thanks to the KimKim team, specifically Adam!!! Our itinerary, hotels, special tours, etc. were terrific and we can't wait to go back and/or to recommend our trip to our friends and family --working with KimKim! In particular, we loved The Cave tour and our guide, Gareth, the Spa Lagoon, and the Amphibian Glacier Boat tour. Each hike or walk from each and every waterfall to the geysers, etc was more breathtaking than the next. Also, each of our... Read more

We had a spectacular trip in Iceland thanks to the KimKim team, specifically Adam!!! Our itinerary, hotels, special tours, etc. were terrific and we can't wait to go back and/or to recommend our trip to our friends and family --working with KimKim! In particular, we loved The Cave tour and our guide, Gareth, the Spa Lagoon, and the Amphibian Glacier Boat tour. Each hike or walk from each and every waterfall to the geysers, etc was more breathtaking than the next. Also, each of our accommodations such as the Saga Hotel, the Selfoss Hotel, etc. were perfect for the four of us, including the breakfast buffets. We found terrific restaurants along the way -- really loved the arctic char, lamb, etc. We highly recommend The Viking restaurant that we found on our own, near Selfoss!! In the end, we cannot thank Adam enough and will use the KimKim team again.

Hotel Review
Hotel Reykjavík Saga
Reykjavík

The Hotel Reykjavík Saga was a great choice for our stay in Reykjavik. The breakfast buffet was outstanding and offered a great variety. It was one of the highlights of our accommodations during this trip.

Activity Reviews
Jokulsarlon glacier lagoon amphibian boat tour
Iceland

The Jokulsarlon glacier lagoon amphibian boat tour was another highlight. The sights were breathtaking, and it was a unique experience that added a lot to our trip.

Vidgelmir cave guided tour
Iceland

The Vidgelmir cave guided tour was a highlight of our trip. Our guide was phenomenal, extremely knowledgeable, and really made the experience unforgettable for us.

Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on May 31, 2025

Wow, thank you so much for the wonderful review, Amy! I hope you'll visit Iceland once again soon!

All in all we had a great experience. Plannin...
Costa Rica | May 1 - May 14, 2025

Ashifa
Ashifa K.
Seattle, WA | Reviewed on May 21, 2025
All in all we had a great experience. Planning the trip with Yuliana was a stress free experience. She was very prompt with her replies and always very helpful. She was also easy to connect with over the phone. All our excursions were great. We had a slight issue with one of the excursions but Yuliana resolved the issue and we received a refund. I would highly recommend Yuliana and her team to anyone planning a trip to Costa Rica. Read more

All in all we had a great experience. Planning the trip with Yuliana was a stress free experience. She was very prompt with her replies and always very helpful. She was also easy to connect with over the phone. All our excursions were great. We had a slight issue with one of the excursions but Yuliana resolved the issue and we received a refund. I would highly recommend Yuliana and her team to anyone planning a trip to Costa Rica.

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna
Location
Cleanliness & Comfort
Parador Nature Resort & Spa
Manuel Antonio

Nice and clean hotel and great staff. Jordan and his waiting staff are wonderful. He remembered all our names and would greet us by our names every time he saw us. They make sure you have a customized wonderful experience and they tend to hear every need to ensure that things are just the way you like them. They will go above and beyond to make sure there’s a smile on your face and they were the bright part of my day every day when I went for a meal.

Authenticity & Character
Location
It is on top of a hill which is so cool. You definitely need a car if you are staying at this hotel.
Staff
The staff, especially Jordan was so sweet and friendly. He made sure to learn all our names and would greet us by our name every time he would see us.
Cleanliness & Comfort
Activity Reviews
Boating in Caño Negro Wildlife Refuge
Boating in Caño Negro Wildlife Refuge
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Coffee, Chocolate & Sugar Cane Experience
Coffee, Chocolate & Sugar Cane Experience
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on May 22, 2025

Hello Ashifa,

Thank you so much for your kind words and thoughtful review. I am truly happy to hear that you had a great experience and that the planning process felt smooth and stress free. It was a pleasure helping you create your Costa Rica adventure, and I appreciate your understanding and patience with the small hiccup along the way.

Your recommendation means a lot, and I am so glad you enjoyed the excursions and felt supported throughout your journey. Wishing you many more amazing travels ahead, and if Costa Rica calls you back, I will be here to help!

Pura Vida!
Yuliana

Late Spring in Portugal
Portugal | Apr 24 - May 9, 2025

Rod
Rod L.
Ashburn, VA | Reviewed on May 21, 2025
Wonderful trip. Joao did great job of lining up variety of activities and we very much appreciated the reservations and suggestions for activities along the way - suggesting parking locations took a lot of the "stress" of trying to figure out exactly where to go. Starting the trip with private tours around Lisbon, Cascais & Sintra with Francisco was terrific way to gain better insight into Portugal's history and introduction to the country. We feel we were lucky to experience the freedom... Read more

Wonderful trip. Joao did great job of lining up variety of activities and we very much appreciated the reservations and suggestions for activities along the way - suggesting parking locations took a lot of the "stress" of trying to figure out exactly where to go.

Starting the trip with private tours around Lisbon, Cascais & Sintra with Francisco was terrific way to gain better insight into Portugal's history and introduction to the country. We feel we were lucky to experience the freedom day marches and festivities in Lisbon - added a unique and interesting touch to our short time in Lisbon. The Fado dinner was a very enjoyable evening - host, cook, and server were all terrific; singers & musicians were delightful (the evening got long, especially when still adjusting to the time changes).

All the lodging arrangements were very nice - enjoyed the boutique hotels in Tomar, Douro, and Evora - all served as great locations to explore the surrounding area. And we very much appreciate that KimKim allowed us to select our own lodging in Lagos - we ended up at a very special and unique place that made a wonderful trip even more special and memorable.

Too many highlights to mention in a short review - Obidos, Nazere, Batalha were all terrific stops as we made our way to Tomar; we stopped at a grocery store as we neared Nazere and had the first of many picnic lunches on the rock cliffs looking over the beach and surfing waves.

In Tomar we explored Christ Convent and castle and then went for a hike in the castle gardens & woods to a large swing on a high overlook - during our hike the power went out in all of Portugal, Spain & France so when we came back down to town all the stores, museums, and restaurants were closed - we enjoyed a picnic & afternoon in the park by the river and when power came back around 7:00 we found an English pub that reopened; for us the power outage was just a slight detour / blip in the trip and a relaxing afternoon.

The Old Library and Chapel at Cambria were amazing and well worth visiting on the way to Douro Valley. We set google maps to "avoid highways" on the way to Douro and traveled some amazing back country roads and villages including a short stop to watch a heard of goats and their canine keepers move up the valley along a beautiful stream. National Road 222 to Duoro was breathtaking - after checking into the beautiful hotel, we set out to an overlook spot recommended by the receptionist. The nearby village had a single restaurant that we stopped at - the chicken and potatoes were absolutely terrific - we entertained and laughed along with the few locals in the restaurant as we communicated with the owner through google translate (and with their assistance). We had rain for much of our sunset cruise, so we were only "topside" for about a quarter of the time, but our captain was very interesting and entertaining as we got philosophical about the differences between our homelands - a very enjoyable evening.

We really enjoyed our time in Evora; highlights included the bones chapel, winery visit (it was raining that morning) and we really enjoyed the ceramic workshop. The cork tour was interesting and we really enjoyed learning about cork harvesting - very glad for the experience, but it was a rather long ride for a brief visit to a couple of cork trees and back - probably the only experience of the trip that was a little disappointing or underwhelming. While in Evora, we decided to take a short guided tour of one of the marble quarries (slight departure from the KimKim itinerary) - the enthusiastic guide shared a wealth of geological knowledge and information and the ability to visit the marble quarry and stand on a platform over the deep pit was a neat experience.

We finished our trip with several days in the Algarve. We stayed in a very unique and special airbnb that we selected - for us it was the "icing on the cake" that made a wonderful trip even more special and memorable. On the first afternoon there, we hiked the entire beach/coastline of Lagos from Meia Praia to the light house on Ponta da Piedade. The sailing tour the next morning was wonderful - captain Rob and first mate Anatoli were great - here is the review I left for them after the trip - My wife and I had a lovely morning sail with Rob and Anatoli on Ocean Breeze. Wonderful vessel, delightful company, informative and patient with all of our questions and musings. A great way to see the coast at a relaxed pace and from a different perspective. My wife and I are traveling Portugal in celebration of our 25th anniversary - this is one of the highlights of our trip. Other highlights in Algarve were the ebike tour (really wonderful way to see some of the back streets, smaller villages, and dirt paths at a really nice pace), kayaking in the sea caves, several hikes along the cliffs, and exploring several beaches (we enjoyed an afternoon sunning on the beach and lunch at one of the beach side restaurants down many flights of stairs).

On our final full day, we headed back to Lisbon by way of Sagres and made short stops at several wonderful beaches along the west coast including Praia da Arrifana, Odeceixe Mar Beach, and Farol Cabo Sardão. We arrived back in Lisbon, returned car and enjoyed a late supper along the river front - Joao's advice to return to Lisbon the night before our flight was a good recommendation as it gave us time to pack and have a good breakfast at the hotel before embarking to the airport for our flight home.

We really enjoyed our time in Portugal. The people were friendly and had a great sense of humor. The history is rich and fascinating (in the review I didn't mention much about the many castles and cathedrals that we visited and admired). There are many other countries we hope to travel to, but we wouldn't hesitate to visit Portugal again and would highly recommend it to others. KimKim (Joao) did a great job of putting together an itinerary with excellent mix of activities, suggestions & recommendations, and feel like he made reservations with outstanding guides and services (and relieved us from needing to do the research, reservations, etc.). We liked the freedom of mostly independent travel and occasionally departed from the itinerary, but it was nice to know Joao was only a whatsapp chat or call away if we needed assistance or had any difficulties. Thank you.

Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on May 21, 2025

Thank you very much for this extensive review :)

Wonderful trip
Costa Rica | May 12 - May 19, 2025

Debbie
Debbie M.
Atlanta, GA | Reviewed on May 21, 2025

Wonderful trip.
Especially enjoyed Arenal Observatory Lodge and the Wilderness Resort Lodge at Drake Bay.
The food was fabulous and the service was splendid.
The La Paz Falls visit on the last day was a perfect ending before our late night departure.
I am already thinking of my next visit to Costa Rica and what new areas I would like to visit.
Thanks for all your suggestions and for making the arrangements.
Blessings,
Debbie from Alabama

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on May 22, 2025

Dear Debbie,

Thank you so much for your kind message. I am thrilled to hear that you had a wonderful trip and that places like Arenal Observatory Lodge and the Wilderness Resort Lodge in Drake Bay left such a special impression. It sounds like the food, the service, and the La Paz Waterfall visit came together beautifully to make your experience unforgettable.

It was a joy helping you plan this journey, and I would be delighted to assist with your next adventure whenever you are ready to explore more of Costa Rica.

Best,
Yuliana

Kimkim team really is there for you if anything comes up on the trip.
Spain | May 3 - May 12, 2025

J
Jeanette K.
Newark, NJ | Reviewed on May 21, 2025
The kimkim team was very helpful, easy to work with, readily responsive and flexible in setting up our trip.
The guides were very good. We thought some were exceptionally good - Ruth and Lorea in Barcelona, and Pete in Girona. They were personable, informative and able to keep us on track to see all they had planned.
The highlight was the day we spent with the local Basque guide (his name escapes me now) who took us into the Basque countryside. Being from the area for many generations he...
Read more

The kimkim team was very helpful, easy to work with, readily responsive and flexible in setting up our trip.
The guides were very good. We thought some were exceptionally good - Ruth and Lorea in Barcelona, and Pete in Girona. They were personable, informative and able to keep us on track to see all they had planned.
The highlight was the day we spent with the local Basque guide (his name escapes me now) who took us into the Basque countryside. Being from the area for many generations he told us much about the local traditions, the way of life, small details that enriched our visit. We were served a simple authentic top quality lunch by the farmer herself in their 13 generation old farmhouse. A day to remember!
One thing that would have been helpful is to have had restaurant recommendations from a local specialist.
Great trip! Thank you.

Hotel Review
Hotel Villa Emilia
Barcelona
Authenticity & Character
Don’t know much about this subject - first visit.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private History, Legends & Monuments Walk
Private History, Legends & Monuments Walk
Girona
Guided Private Transfer with visits to Gaztelugatxe and Cantabrian Coast
Guided Private Transfer with visits to Gaztelugatxe and Cantabrian Coast
Spain

He took us to a special spot to see a terrific view that I don’t think everyone would know about unless you were very local.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Basque Countryside Foodie Day Trip
Private Basque Countryside Foodie Day Trip
San Sebastián
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Jun 04, 2025
Jeanette, thank you for your kind words and for trusting our team at kimkim to help you with the planning process. It was lovely meeting you and Betty and learning about your ideal vacation 😊 it made me so happy to read that the three of you enjoyed your time together!
I also appreciate you sharing your feedback about your activities and hotels, as it helps us improve our services for future travelers. Noted on the preference for restaurant recommendations, too! Your comments about the foodie...
Read more

Jeanette, thank you for your kind words and for trusting our team at kimkim to help you with the planning process. It was lovely meeting you and Betty and learning about your ideal vacation 😊 it made me so happy to read that the three of you enjoyed your time together!
I also appreciate you sharing your feedback about your activities and hotels, as it helps us improve our services for future travelers. Noted on the preference for restaurant recommendations, too! Your comments about the foodie day trip in the Basque Country put a smile on my face — it's such an incredible region that I love sharing with travelers, and I'm glad this activity is one that stood out. I hope you're already looking forward to visiting again in the future!

Coraima

We just returned from an amazing trip to Scot...
Scotland | May 13 - May 19, 2025

Jim
Jim G.
Ashburn, VA | Reviewed on May 21, 2025
We just returned from an amazing trip to Scotland. Pauline, from KimKim travel was very helpful, patient, flexible, and she listened to our wants. She helped us immensely to craft a plan that hit all the key spots we wanted, and also included open blocks of time on most days for us to just wander and explore. The hotels were all in perfect locations and were wonderful. We liked the suggestions for restaurants in each area and we enjoyed those a lot. Also helpful were suggestions on... Read more

We just returned from an amazing trip to Scotland. Pauline, from KimKim travel was very helpful, patient, flexible, and she listened to our wants. She helped us immensely to craft a plan that hit all the key spots we wanted, and also included open blocks of time on most days for us to just wander and explore. The hotels were all in perfect locations and were wonderful. We liked the suggestions for restaurants in each area and we enjoyed those a lot. Also helpful were suggestions on sites, hikes, and other places of interest to consider in each area… that turned out to be a nice pick list.
Of course we had a hitch in our trip, as our flight to Scotland arrived over 4 hours late. Not a problem to coordinate with Pauline for a revised airport pickup time, and she also was able to reschedule a time sensitive tour. Very much appreciated.
We gladly recommend KimKim, and of course Pauline or one of her colleagues.

Hotel Reviews
Hotel Colessio
Stirling
Authenticity & Character
Our room was stunning, beautiful, and comfortable. Best one on our trip! We also liked the bar/restaurant.
Location
Close walk to the castle, distillery, restaurants and shopping just off the main area.
Staff
Very nice, friendly, and helpful.
Cleanliness & Comfort
The outside is not as impressive as the lobby and restaurant, and our room was THE Best!
Oban Bay Hotel
Oban

Lovely hotel overlooking Oban bay and on the Main Street in town. Easy walk to get to everything. Room was comfortable and clean. Breakfast was excellent. Charming bar and front porch area to relax, have a drink and snack. Staff was simply lovely, we enjoyed our stay a lot.

Authenticity & Character
Has a feel of old world charm, and is quite comfortable.
Location
Beautiful views from the hotel, and easy walk to everything in town.
Staff
Very helpful, accommodating, and fun too.
Cleanliness & Comfort
Mercure Inverness hotel
Inverness

Really great location to explore Inverness, great restaurants and pubs all steps away. Parking on site was good and easy to get out and about on day trips. Our room was very comfortable and clean. The staff was always available to help and helpful and friendly. They made us feel very welcome.

Authenticity & Character
Location
Perfect location for walking to many great pubs, restaurants, and shops in central Inverness. Yet easy to get out on the road for day trips.
Staff
To a person, all the staff were helpful and very nice.
Cleanliness & Comfort
Our room was very comfortable and clean. But some public areas in the hotel could be updated.
Rusacks St Andrews
St Andrews

Perfect location. Charming and beautiful hotel. Awesome staff. Nice restaurant and breakfast service.

Authenticity & Character
Wry impressive and historic hotel, with all the modern conveniences you want.
Location
Perfect location for golf and anything else you want to do in St Andrew’s
Staff
Extremely helpful, courteous, friendly and fun.
Cleanliness & Comfort
Awesome room, overlook8 g the 18th hole
Hotel du Vin & Bistro Edinburgh
Edinburgh

Nicely appointed hotel in walking distance to most of Edinburgh’s main sites. The staff were all wonderfully helpful and very friendly. Our room was lovely, and quite comfortable. Breakfast offered excellent quality choices. Definitely recommend!

Authenticity & Character
Charming
Location
Easy to Walk to about everything
Staff
Friendly, happy, and helpful
Cleanliness & Comfort
Local specialist: Pauline Mathieu
Pauline
Pauline Mathieu
Local specialist in UK & France | Replied on May 21, 2025

Hey Jim,

Thank you so much for your feedback! It was such a pleasure planning this amazing trip to Scotland for you. I'm so glad you and Maggie had a great time!😍

We can’t wait to see what adventure you plan next! 😉

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