Kimkim Trip Reviews

Our 18 day trip to Morocco was a dream come through with the amazing support of Ali and Said. Samir, our dedicated driver, was not only very knowledgeable, but kept us on time and was very respectful and professional. Our visit to Casablanca, Rabat, Meknes, Volubis, Fez, Merzouga, Skoura, Quazazate, Marrakech and Essaouria were all fascinating, each with its own uniqueness. I had not heard of Original Travels before but their reviews were outstanding, and it has lived up to all my expectations. A Dream Come Through with the amazing support of Ali, Said, Samir, Hanan, Sharif and Yaseer. Thank you all!

Said planned a wondrrful trip for us.

Samir was exceptional as a driver and commentator on Morocco.

A very enjoyable trip.

We had the most wonderful trip imaginable! I can't thank Johanna for all the details she put together for our trip that made it extra special and just right for us. They answered our questions when we had them, sent clarification when needed and were super responsive! We fully loved the hotels we stayed at once we clarified the types of places we wanted to stay and appreciated the extra activities like a cooking class in Cusco and the wonderful lunches planned. We also truly LOVED our tour guide, Flor. She was the absolute best and made every excursion a great experience full of learning and fun! She couldn't be any sweeter and we would 100% book with her specifically again. The drivers were lovely as well and for most part were always on time if not early. The pace of the trip was perfect for us as well. The only feedback and change we'd make was on the Aguas Calientes stay, we'd have liked to stay there 2 nights so we would have had a place to relax and unwind after our massive hiking day of Waynapicchu and Machu Picchu. It was just WAY too long of a day to do all that AND take the 1 hour 40 min train back to Ollyantambo and then another almost 2 hour drive to Cusco. That's the only negative feedback we have was we wish we'd been given that option and suggestion as it was a long day and hard physical day. Thank you again for all your planning and hard work!

Activity Review

Lunch at Mountainview

Peru

One of our most favorite meals and days!!! We would go back there in a heartbeat if not just for the food and drinks but the animals that you can pet and hang with that are all on the property and near the restaurant.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had the trip of a lifetime traveling Spain and Portugal. We essentially told Irene our vibes as a couple, our interests, and told her to recommend what she thought we would enjoy. She made us a the perfect itinerary for Madrid, Toledo, Segovia, and Sevilla, and Lisbon. Majority of our time was spent in Spain (as requested) and Irene did an amazing job at creating a trip to make me fall in love with the country (castles!!!) and I will recommend every person I know to visit Spain and use her as their guide! She remained accessible through the trip via her partner so they were only ever a whatsapp message away and I was always confident if anything were to go wrong they would be able to help. I can’t recommend enough!

Hotel Reviews

Room Mate Alicia

Madrid

Perfect gem of a hotel! Amazing location. Sweet staff (shout out Miguel & Eva!!)

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Editory Riverside Santa Apolonia Hotel

Lisboa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

NH Sintra Centro Hotel

Sintra

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Vincci La Rábida

Sevilla

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided tour in Madrid - Los Austrias

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

Private Tour of Lisbon

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Cycling tour in Seville

Seville

Quality of Experience

Guides, Drivers and Staff

Transport

Last dinner, Goodbye Spain!

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

We recently completed the 8-night Sydney, Cairns and Melbourne Australia trip. Liz was very helpful in designing and adjusting the trip for us. Hotels were in good locations, within walking distance to attractions and restaurants and airport transportation arrangement worked smoothly.
Though the weather sometimes was challenging, we enjoyed the Sydney Opera House tour and chances to visit local farms. The Gold Class Kuranda Scenic Railway was a nice treat and the Penguin Parade in Melbourne was quite an experience. Thanks KimKim in helping us in this memorable trip.

Hotel Reviews

Pacific Hotel Cairns

Cairns

Great location but hotel is not clean as it should be. We found dust covered on coffee pot and hot water pot etc. Hotel was informed. It seems to be a group tour hotel too. There were school students staying while we were there.

Pan Pacific

Melbourne

Nice location to walk to attractions. Close to Crown Casino. Staffs are very friendly and eager to help. Modern design and clean .

The Grace Hotel

Sydney, NSW

A hotel with much history. Great location. Close to Sydney harbor and many restaurants. Breakfast starts at 6:30am which did not work us with early full day guided tours.

Activity Reviews

Sydney Opera House Tour

Sydney

Great tour to be able to see the performing stage of the Opera House.

Full Day Cape Tribulation, Daintree & Mossman Gorge

Cairns

Daintree River Cruise and rainforest are good highlights. The bus driver and tour guide Denial was great. However, Mossman Gorge does not seem that interesting. This trip involves winding mountain ride. It took a long drive to reach to destination.

Dinner Cruise Sydney Harbour Window Seat (from Darling Harbour)

Sydney

Lovely cruise to see the Sydney Harbour. Food is actually good. Window seat is a plus.

Morning Panoramic Sydney Sights

Sydney

Tour guide was very knowledgeable. It is a good tour to know the city first before picking places to visit at free time.

Full Day Blue Mountains Deluxe Day

Sydney

A long drive to a few lookout points for photo shoots. I wish we have more time to walk around the Three Sisters. Knowledgeable tour guide.

Welcome to Cairns

Cairns

Full-Day Kuranda Rail & Skyrail - Gold Class

Australia

Location is wonderful and the Gold Class train ride was a good treat. The bus driver, however, is not as good as all other guide.

Melbourne City & Phillip Island Day Trip with Penguin Parade

Melbourne

Funning and knowledgeable tour guide Sara. We enjoyed this tour.

Depart Australia

Australia

The ride is okay. With all of the airport pick-up and drop-off in the entire trip, the Sydney pick-up experience, the car and the driver, is amazing. I guess it is a small city. The cars used in Cainrs is so so. But all drivers are courteous.

Hien planned a fantastic trip to Halong Bay, Ninh Binh, and Hanoi. Her prompt communication, insightful questions, and seamless coordination made the experience exceptional. All her travel partners were punctual, and she excelled in ensuring everything went smoothly throughout the trip. Every penny was well-spent, and I highly endorse her services.

Activity Reviews

Cap La - Ha Long International Port (Renea cruise)

Ha Long Bay

Highlighting the positives, the trip featured breathtaking sceneries, delightful cuisine, and an incredibly friendly crew providing excellent service. On the downside, the cruise was limited to two areas, with extended periods at anchor. The tightly scheduled activities felt somewhat obligatory. Additionally, there was no fishing village, only an abandoned area where locals sold pearls and souvenirs.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Join Cooking Class and Market Tour in Hanoi

Hanoi

Enjoyed a delightful experience going to the local market for food shopping and cooking afterward. Our guide and instructor, Apple, infused the session with positive energy, wit, and valuable insights on maximizing the potential of ingredients. Definitely considering trying this at home.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi Street food walking tour (S)

Hanoi

A fantastic night walking tour exploring old Hanoi, with stops at local eateries favored by locals. The delicious food makes it an experience worth savoring.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Robi Pinčević planned a private trip fro 6 of us. It was wonderful from start to finish. The first part of our trip was from Zagreb to Split and Mario was our wonderful driver and guide. We spent a couple wonderful days of hiking in Plitvice Lake and Krka National Parks. We visited Zadar and Sibenik and stayed in the walled city of Trojir All these places were different and special. From Split, we were mostly on our own and had no problems. We visited Hvar and Korcula Islands. Our tickets were sent to us and it was easy moving from one destination to the next. Our Accommodations were A+. from Korcula we were picked up and taken to Ston, which was an exciting place to visit and climb the incredibly long wall. We were dropped off in Dubrovnik, the only place on our trip that was crowded and only late in the day. Robi made the best suggestion to travel in October, when it was just the beginning of low season. It was wonderful to visit all these places and not have to fight any crowds. All of our accomodations and suggestions for meals were top notch. Any glitches, were quickly resolved by a phone call to Robi. Thank you again, Robi and to your team for a well planned and exciting visit to Croatia.

The people of Australia are amazing! Very friendly and helpful. The scenery was beautiful and the experiences were awesome.
Our flight had issues and we were already in Australia before our specialist notified us that our flight had issues. In addition, we were booked for a tour in a park in Uluru, but when we were getting on the bus we’re informed that we needed park passes to get in the park. Our specialist booked the tour - but not the passes to get to the tour. It was a frustrating experience to get these in a very few minutes before the bus left for the tour. Our specialist also had all of our flight arrangements, and did inform us on the Visa needed for Australia. However, she did not tell us anything about any requirements for New Zealand - which she knew we were going thru. We found out about the transist VISA requirements when we went to check in and had to pay the exorbitant fees associated with immediate turnaround of the requirement.

We had an amazing time on our trip to Morocco, and highly recommend working with Hakim and the entire kimkim team. It was incredibly easy to plan the trip, and Hakim took great care to understand the types of experiences we were looking for during our trip, and ensured that they were included in our trip. From the time we landed, and throughout the 11 days we were in Morocco, we were in great hands with Mohamed, our driver. We thoroughly enjoyed all of our guides, and each of the places we stayed.

We hadn't traveled with Kimkim or Original Travels before, but the reviews we read were assuring. And the support we had prior to the trip from Said was great: responsive and reassuring. And then we had our first in-person meeting when we met our guide and drive with whom we would spend many hours each day for two plus weeks, Lahcen, a wonderful driver and guide, and even better person. Whether navigating narrow and crowded streets in the medinas, the traffic-clogged city streets, or the winding mountain roads, Lahcen was more than up to the task. And he was always there for us, greeting us at the airport as well as the meeting spots in each of the locations, and checking on us to ensure that we arrived safely at our riads.

In addition to Lahcen, we had tremendous guides, Mona in Rabat, Sharif in Fes, Hanan in Marrakesh, Youssef in the Sahara, Redwan in Ourika, Said in Essaouira. Mona was our first guide and gave us a wonderful orientation to Morocco as well as a great tour of Rabat. Youssef gave us two wonderful rides over the Sahara dunes, one on camel and another in a jeep. Hanan took us around Marrakech, including a wonderfully delicious food tour (great donuts!).

We also enjoyed delicious meals with several local families, in particular the Benhrahims in Fes, and Berber families in Er-Rissani and Ourika.

Our accommodations were more than clean and comfortable. In the cities our riads were in the heart of the medinas. In the Sahara we were at the Tiziri Luxury Camp. In the mountains our kasbahs were wonderful oases. At each we found very welcoming, friendly and accommodating staff, tasty meals, and great services.

Our one small regret is that we didn't spend more time at the Kasbah Bab Ourika. That was a serene spot with lots of hiking possibilities, but we were only there about 19 hours, therefore unable to take advantage of these hikes. Our accommodations at this Kasbah were exquisite.

Finally, while we never met Said at Original Travels, he provided wonderful support before and during our trip, including adjusting our itinerary to accomodate a scheduling error we made and to connect us with local guides for some continued touring after the Kimkim tour.

In all, thank you all for a wonderful 2-plus weeks adventure.

Hotel Reviews

Riad Kalaa 2

Rabat

Our first riad was a wonderful introduction to Morocco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kasbah Titrit

Ait Ben Haddou

While difficult to find it was a great overnight.

Authenticity & Character

Location

Wonderful views of the countryside

Staff

Can't say enough about the staff - friendly, accommodating and very responsive

Cleanliness & Comfort

Kasbah Bab Ourika

Ourika

Wish we had more time here!

Authenticity & Character

What a wonderful oasis

Location

Staff

Cleanliness & Comfort

Riad Perle D'Eau

Essaouira

Authenticity & Character

Location

The location was wonderful but the road in front is being renovated making access a little awkward. But that will be fixed.

Staff

Cleanliness & Comfort

Riad Braya

Fes Medina

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Nyla And Spa Marrakech

Marrakech

Authenticity & Character

Location

Right in the middle of the medina

Staff

Always available to help us and make our stay comfortable

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

The staff gave us a great Sahara experience, from the camel ride to the dune exploring in a 4x4, to the visits to local Berber villages and families. A shout out to Youssef and Mousafa.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Quick Tour of Casablanca with your Driver-guide

Morocco

Lachen showed us around Casablanca, dropped us off at a great restaurant (Restaurant Le Fleur, I believe) where we had our first tagine. Delicious. He brought us to the great Mosque where he had to finagle a tour for us since we arrived after the last tour had started a short time before we arrived. He then took us on a drive through Casablanca and let us off at a Medina in the older part of the city. We headed off to Rabat late afternoon.

Quality of Experience

Guides, Drivers and Staff

Lahcen was great in every way. He was always attentive to our needs.

Transport

Great driver. Always connected with our next guide or riad to ensure a positive experience.

Guided tour of Hassan II Mosque

Morocco

This was a nice tour. We were able to see the inside of a mosque and hear all about the cultural aspects of Muslim prayer.

FIVE STARS!

My travel companion, Suzanne Michael, and I cannot say enough good things about our experience working with Hien at Realistic Asia. First, Hien and her staff were always immediately responsive (even on weekends despite the 10-12 hours time difference) and helpful as we planned the 20-day trip from Seattle, WA to Vietnam and Laos.

Suzanne worked on most of the planning with Hien. Suzanne had received several suggestions from friends who had travelled in Vietnam and Laos. Hien and her team carefully created an itinerary that included Suzanne's suggested sites and areas to visit. Hien also provided very useful suggestions for visiting other areas, taking into account seasonal weather, the physical requirements (e.g., walking up trails in Sapa), and the logistics of visiting a myriad of places. The trip required knowledgeable trip planners who were familiar with the type of transportation required between sites, length of travel days, and realistically, given our ages (70's), how to visit as many of the sites as possible within our 20-days trip schedule.

Hien arranged all the hotel accommodations, guides, and drivers; and made complex, important logistical suggestions involving domestic/international airlines and long-distance drivers. During our travels – all the logistical arrangements she made worked seamlessly.

The accommodations Hien and her team booked for us in Hanoi, Hue, and Luang Prabang were wonderful. The staff in each hotel were warm, welcoming, and very helpful. Hotels were very well-maintained and perfectly located for the site visits we planned. The guides were excellent - extremely knowledgeable of the historical and geographical sites we visited, and very proud of their culture and history. They shared so much with us, we loved their enthusiasm and learned much from them.

When Suzanne became ill with severe gastroenteritis, dehydration, and nausea, Hien immediately found us alternate accommodations (to supplement our reserved stays at original hotels in Luang Prabang, and Hanoi), and assisted with the flight from Laos to Vietnam. She also arranged a guide and driver to assist us in Hanoi upon arrival from Laos.

Hien was always in touch with us as we endured our difficult illness situation - she made sure that we were accommodated as comfortably as possible. She also ensured that we had a guide and driver to the Hanoi airport on our home journey. The guide was very efficient. Because Suzanne was very weak, the guide made sure that we got through the Hanoi airport check-in as efficiently as possible and arranged for a wheelchair to get her to the boarding gate and to have a wheelchair at subsequent airports in Hanoi, Taipei and Seattle airports.

Since returning to the USA, Hien has maintained contact to check on Suzanne's health, and to work closely with us to provide the myriad documentation required by our travel insurance companies to get reimbursement.

Suzanne and I are deeply grateful to Hien and her team for their knowledge and skill in creating our itinerary, and for their support and follow-up during this very difficult period of illness. We highly recommend her, Realistic Asia and Kim Kim to others interested in traveling to SE Asia, and give Hien, Realistic and Kim Kim five stars.

Best regards, Barb Crook

Suzanne · Nov 17
Barb says it all - Hien was just terrific in planning our trip and in helping us when I fell ill. She and her staff are outstanding travel agents, and extremely thoughtful in working with her clients. I enthusiastically recommend her services and her agency. Hien, many many thanks for all you have done for us. I will always be deeply grateful. Warm wishes, Suzanne

Cristobal was our main guide for our time on mainland Ecuador and he was exceptional; friendly, informative, and thorough. We had a series of help on the Galapagos including Paola, Liz, and the proprietor of our incredible Hotel, Jessica. All of them were wonderful as well.
We shot ourselves in the foot a bit by booking such a short trip and trying to mix evening celebrations with early morning excursions, but we left feeling we had made the most of our time in Ecuador.
Isabel was manning the control decks and absolutely nailed it. We had exceptional guides for every step of our journey and she made sure all of our shuttling throughout Ecuador was adequately chaperoned.
Would emphatically recommend Isabel, Cristobal, and the whole team--but would also encourage anyone using KimKim to book a longer trip than you think you'll need to allow for some R&R (we booked 8 days to hit Quito, Baños, and the Galapagos).

The trip was amazing!!
Thank you so much to the Kim Kim team and Megan for helping us put this trip together.
Megan was super responsive and answered all the questions we had. Our stays were great and everyone we interacted with was so kind and made us feel comfortable.

Mohamed our driver was amazing - so kind, knowledgeable and respectful! He was one of the main reasons our trip turned out the way it did! We spent hours in the car together getting from one city to another. He took care of us, and he made sure we were comfortable and safe!

By far one of the best trips we experienced!!

Highly recommend Kim Kim for all your travel needs.

It's so crazy to just get to book a trip and essentially forget about it until the day of. My guide, Fernanda, did her best to get as much as she could in the short time I had. I chose a weird time of year to go to Canada, but she still pulled some strings and I got to see some cool stuff. I see myself using KimKim for any vacation I plan. The cost was really fair, too.

Hotel Review

Le Nouvel Hotel

Montreal

The loft bedrooms are so pretty, and the hotel is positioned close to a lot of interesting places. The metro entrance isn't far either.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

City & Country Tour

Québec City

The bus tour guide is really awesome. If you're considering it, you NEED to do the city and country tour. There's so many interesting spots I never could have found on my own.

Quality of Experience

Guides, Drivers and Staff

Transport

Megan was fantastic at helping us plan the perfect trip! She was very informative and replied in a timely manner, and put up with all of our back and forth!
Our trip to Morocco felt like a dream! We were picked up by our driver Mohamed at the airport and started our journey! Mohamed was amazing and such a gem! He was very knowledgeable and felt like family by the end of our trip! He was fantastic and put up with all of our craziness! We learned a great deal from Mohamed and would hands down recommend him as your driver/guide!
We started our trip in Casablanca and headed to Chefchaouen which was beautiful! Our accommodation wasn't our favourite but we made the most of it. The Blue City is beautiful and definitely worth the visit! We also had a day trip to
Akchour Falls which is beautiful and we were able to swim near the falls!
We then headed to Fes and stayed at Riad Farouzi Fes which was AMAZING! This place will always hold a special place in my heart based on the service we received! Badar was amazing and make our stay extra special! We were celebrating my birthday later in the trip but they surprised me with music and cake upon our arrival and it's a special memory I'll always cherish! The hospitality was amazing and the riad is beautiful and spacious! We felt like royalty! We did a walking tour with another guide named Mohammed who was very knowledgeable and we learned a lot!
We then headed to Merzouga which was magical! Our stay in the Sahara felt like a dream come true! The sunset camel ride was unbelievable and our guide Hassan made the camel ride memorable! Hotel Cafe du Sud was an amazing tent experience and we were welcomed by friendly faces and service!
We then headed to Ouarzazate and stayed at Les temple des Arts which was very luxurious and beautiful! We had a slight issue with our room that was handled right away with no hiccups and we were treated like royalty and it was a lovely place to wake up to on my birthday!
We finally then embarked to Marrakech which was better than I could have imagined! We stayed at Riad Karmela which was beautiful and was fortunate to get the best room in the Riad with a balcony overlooking the courtyard! The staff at this Riad were remarkable and was a great highlight from our trip!
Kim Kim/Megan were very kind to throw in a surprise motorbike sidecar tour of Marrakech which was another highlight of our trip! It was very neat to see the city this way and a memory I will always treasure!

This is probably the best trip I've ever been on, which says a lot coming from someone who enjoys travelling quite often! I want to thank Megan for her services, and I especially want to thank Mohamed our driver, without him, our trip would not have been as memorable as it was, and I'll always remember our conversations during our long drives! We're now his favourite crazy Canadian girls! :)

Hotel Reviews

Hotel Odyssee Center

Casablanca

Good hotel to start our journey! Rooms were clean and breakfast was good!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Zaitouna Chaouen

Chefchaouen

Staff was friendly, but our room was very small/squished. Had issues with the bathroom light not working when we arrived, which was quickly arrived. The Riad had a strong smell that was hard to ignore (damp smell). Breakfast on the rooftop was amazing! Hot breakfast with an amazing few!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Farouzi Fes

Fes

This is the one of our favourite Riad's! Everything was impeccable, from us being welcomed, to our entire stay! Staff was extremely helpful! Shout out to Badar who was amazing and made us feel like royalty! He had a smile that would light up a room! The Riad also surprised me with music and cake for my birthday week! I would highly recommend this Riad! It is a few months new and very spacious!

Authenticity & Character

Location

Staff

Badar was amazing!!!

Cleanliness & Comfort

Our room was amazing!

Kasbah Mohayut

Merzouga

Room was spacious and service was great! Staff was very friendly!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Karmela

Marrakech

This Riad was beautiful and in a great location! Staff was very welcoming and attentive! Our room was the best in the entire Riad and we felt very special! Staff went out of their way to ensure we were taken care of, especially as we were 3 younger women travelling and wanting to experience nightlife as well in Marrakesh! I would highly recommend staying here! Breakfast has a variety of options!

Authenticity & Character

Location

Staff

Staff greeted us the day we arrived which happened to be on my birthday! They took care of us and always made sure we had everything we needed! They were extremely friendly and helped us arrange taxis/tuk tuks and made sure we got the best price! The staff went out of their way to make sure we were having a great time.

Cleanliness & Comfort

Riad Cafe Du Sud

Lac Yasmins

Our night in this tent experience was amazing! Staff was very friendly and helpful! Dinner was one of our best meals! Music and entertainment was great and I would definitely stay here again! The pool has an amazing few of the sand dunes from the hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hilton Garden Inn Casablanca Sud

Casablanca

Hotel is new and very clean and spacious! Pool is very nice and the gym has everything you need! Breakfast was amazing and had a lot of options! Staff was very friendly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hassan II Mosque

Morocco

Beautiful mosque with a lot of history!

Quality of Experience

Guides, Drivers and Staff

Transport

Tour Fes with a Private Guide

Fes

Our guide Mohamed was very knowledgeable and we spent the entire day with him. We learned a lot about Fes, and visited several places. He was one of our favourite guides we encountered! He was extremely friendly and patient with our questions, and with our random stops to shop.

Quality of Experience

Guides, Drivers and Staff

Transport

Camel Trek into a Luxury Sahara Camp

Morocco

Our guide, Hassan was amazing! He was extremely funny and made our camel ride very memorable! He was very smart and a great people person! He helped calmed my nerves and I felt safe getting on/off the camel. He took amazing pictures and videos to help us remember our trip! This was the highlight of our entire trip, which would not have been possible without Hassan!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Akchour Falls from Chefchaouen

Chefchaouen

This hike was amazing! A beautiful way to see a different side of Morocco! Our guide was extremely friendly and only spoke a bit of English but we were still able to communicate! The falls are amazing and we were also able to swim!

Quality of Experience

Guides, Drivers and Staff

Transport

Chefchaouen to Fes via Volubilis

Morocco

Volubilis was amazing! I didn't know anything prior to visiting and we learned a lot from the history and our guide Mohamed was amazing! Very insightful!

Quality of Experience

Guides, Drivers and Staff

Transport

Tour Marrakech with a private guide

Marrakesh

It was nice to see Marrakech by foot, but our guide Mustapha was not quite knowledgeable and seemed to be more into talking to other people he saw on the street and was on his phone. We felt like we were following him around and didn't feel like the best use of our time.

Quality of Experience

Guides, Drivers and Staff

Transport

Dat was very helpful and responsive, we had a great journey with really no issues.

We had a superb trip. Lacey was excellent and whenever there was an issue she addressed it quickly and calmly. The guides provided were excellent and knowledgeable. The whole trip ran smoothly. I cannot recommend highly enough Lacey and her team

Hotel Reviews

Indochine Lan Ha Cruise

Hai Phong

Very comfortable boat. I am fraud my expectations were for a cruse round Ha Long bay, that wasn’t to be the case we spent more time on the tender boat going to the boat, visiting caves and returning from the boat. Not what I was expectinh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mai House Saigon

HCMC

Lovely hotel wish we could have stayed longer

Authenticity & Character

Location

Ve

Staff

Cleanliness & Comfort

Hanoi Allure Hotel

Wonderful hotel in the middle of the old quarter of Hanoi, but wonderfully quiet

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Green Bay Resort Phu Quoc

Amazing hotel, our room, a beach front villa was spectacular. Be aware this is a quiet hotel, the nearest village/town is a good 20 minute walk, but for us it was brilliant. The staff were helpful, but sadly their English wasn’t that good, which lead to a few mistakes, that were quickly corrected once pointed out.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Aliana Boutique Sapa Hotel & Spa (Ex: Aira Boutique Sapa Hotel)

Sapa

Authenticity & Character

Location

Amazing views from the hotel

Staff

Cleanliness & Comfort

Activity Reviews

Hanoi Full Day City Exploration

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Arrival in Hanoi - Transfer to Halong Bay by private car

Vietnam

Very smooth driver waiting at the right time for us.

Quality of Experience

Guides, Drivers and Staff

Transport

Y Linh Ho – Lao Chai – Ta Van – Sapa - night train to Hanoi (private 2 berth cabin)

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kelly was an amazing trip specialist, she was very easy to work with and easy to communicate with. She was patient with us and helped us choose the right itinerary for us prior to booking. Once we booked the trip, she even made sure that our accomodations, meal preferences and transportation were all set up. We did a 8 night stay in Thailand. We visited Bangkok, Chiang Mai and Phuket. Once we were on the trip, she was easy to communicate with and she was flexible and helped change our itinerary as needed. Our local guide in Bangkok was Amy. She was phenomenal. Amy is by far the best tour guide we have ever had. She was so friendly, knowledgeable and very flexible. We traveled with our two children. Amy was immensely considerate of our children and built the day around the kids schedules and made sure the kids were doing well while on the day tours. She was so kind that she even volunteered to come into our apartment and help put our daughter to sleep for a nap. Nanzy was our tour guide in Chiang Mai, she was also incredibly helpful and fun. She took us to all the right places in Chiang Mai and also found some amazingly tasty local eateries that she picked out just for us. Fai Fhai was our guide in Phuket. She was really helpful and punctual and she really helped us make sure we made it onto our flights back home. She stayed at the airport until we crossed through security and passport control to make sure everything was ok and that we would be boarding our flight back home just fine. Overall we were satisfied with KimKim and will definitely book our next international vacation through them.

Wow - what a perfect vacation experience! Vickie listened carefully to my desires for types of excursions and activities, and then made recommendations on other things that I definitely liked. It was important to me to be very active on this trip. So we went hiking, biking, wine tasting, white water rafting, kangaroo petting, food touring, snorkeling, ziplining, jet boat riding and more. Plus we climbed the Sydney Harbor Bridge AND went Bungee Jumping. Wow!

With so many activities, it was important to understand where we had to be and when to meet up with our tours. The app was so helpful in this regard.

Thank you Kim-Kim and thank you Vickie!

Marc was excellent to work with. He followed my specific requests. I had a last minute change because Ubud was very touristy. Instead, I wanted to spend more time at the beach and it worked well. Nusa Dua is definitely the clean beach area and nice hotels. I am vegan so it was easy to get the best fried rice and stir fry including the best tofu/tempe. Jerry, the local driver was amazing. Jerry was very knowledgeable, humble, flexible, friendly, and very kind. If I were to do it all over again, I would have stayed in Nusa Dua. The mountain bike ride was awesome, excellent local guide and safe ride with a tasty lunch. The cooking class was the best with the locals and delicious (he also shared the recipe with me). The ridge walk hike was a workout as it was at least 31 degrees Celsius; highly recommend it in Ubud. Also, hostels are really nice so this is cheaper and a nicer way to meet people. It was tough to meet people as I was the only person on the tour and not many solo travelers. It would be great for the hotels to have a social hour at the pool to meet people from all over. Highly recommend Marc and Jerry. Overall, a great and fun trip.

Hotel Reviews

Green field Ubud

Ubud

Central hotel in the town center. No social hour at the pool. Friendly and very kind staff. Great food at their restaurant. Close to bars, shops, and restaurants.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Jimbaran Bay Beach Resort & Spa - CHSE Certified

Kedonganan

The staff was so sweet and accommodating. Delicious food at the restaurant and fifth floor (lounge). The beach had a lot of garbage and stray dogs but the sunrise/sunset were beautiful. This hotel also needs to have a social hour so people can meet from all over!!! Prices were cheap.

Authenticity & Character

Location

not centrally located.

Staff

Cleanliness & Comfort

Activity Reviews

Cultural Immersion and traditions at Rumah Desa

Indonesia

Learning about the culture, history, and religion was fascinating. The local guide was awesome and the cooking class made my day.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Mountain bike from Batur to Ubud

Indonesia

The infinity guide was lots of fun. A bummer it was only 2 people and still it was awesome. Made good stops for nice photos! Lunch was delicious too.

Quality of Experience

Food

Guides, Drivers and Staff

Transport