Kimkim Trip Reviews

4.8
Based on 16,714 ratings
Read 16,714 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Japan 2025
Japan | May 15 - May 25, 2025

D
David S.
Chicago, IL | Reviewed on May 26, 2025
Leny did a great job planning and the whole team provided excellent support while we were in Japan. Read more

Leny did a great job planning and the whole team provided excellent support while we were in Japan.

Hotel Reviews
Dusit Thani Kyoto

Great hotel but the location is not ideal. Perhaps something in Gion would have been better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Okura Tokyo
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fufu Hakone
Hakone

Cool and interesting authentic Japan experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Aoyama Grand Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mt. Fuji and Hakone Full Day Tour with English Speaking driver (Private)
Mt. Fuji and Hakone Full Day Tour with English Speaking driver (Private)
Japan

Harry was great and Hakone beautiful. But lots of car time -- maybe a bit too much.

Half-Day Tokyo Tour with English-Speaking Guide
Half-Day Tokyo Tour with English-Speaking Guide
Tokyo

Probably the weakest link in the itinerary. Guide's English was not great. We spent a lot of the day on the subway going from location to location, which could have been better curated.

Quality of Experience
Guides, Drivers and Staff
Transport
Best Of Shibuya Food Private Tour - Evening
Best Of Shibuya Food Private Tour - Evening
Tokyo
Half-Day Kyoto Tour with English-Speaking Guide (Private)
Half-Day Kyoto Tour with English-Speaking Guide (Private)
Kyoto

Good, well-informed guide. But we really only saw the Nijo-jo castle,

Hidden Arashiyama Nature Half-Day Tour
Hidden Arashiyama Nature Half-Day Tour
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Nishiki Market Food Tour - Daytime (Private)
Kyoto Nishiki Market Food Tour - Daytime (Private)
Kyoto
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on May 27, 2025
Hi David, Welcome back home! Thank you so much for taking the time to share your feedback—I appreciate it. I’m happy to hear you enjoyed most of the experiences and felt well supported both in the planning and on the ground. I’ve taken note of your comments about the Tokyo city tour, especially regarding the guide’s English proficiency, and I’ll pass that along to our local team. We want every part of your trip to feel smooth and enjoyable. I also understand your thoughts on the Hakone... Read more

Hi David,

Welcome back home! Thank you so much for taking the time to share your feedback—I appreciate it. I’m happy to hear you enjoyed most of the experiences and felt well supported both in the planning and on the ground.

I’ve taken note of your comments about the Tokyo city tour, especially regarding the guide’s English proficiency, and I’ll pass that along to our local team. We want every part of your trip to feel smooth and enjoyable.

I also understand your thoughts on the Hakone tour and the amount of time spent in the vehicle. Finding the right balance between sightseeing and avoiding busy tourist spots—as Harry preferred—is something we’re always working on, so your input is very helpful.

Thanks, too, for sharing that staying in the Gion area in Kyoto would have suited you better. While it can be quite busy, I had picked a quieter yet convenient spot—but it’s good to know your preference for next time.

We’ll keep all your feedback in mind as I continue to improve our trip planning. Thanks again for your insights, and I hope I get to help you plan another amazing Japan adventure in the future!

Best regards,
Leny

Great Experience
Japan | May 9 - May 24, 2025

Penelope
Penelope D.
Newark, NJ | Reviewed on May 26, 2025

We were very happy with all the arrangements made by Angel. She was exceptional in her communication and coordination to make the travel seamless.

Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on May 27, 2025

Hi Penelope,
Hope you are doing fantastic.
Thank you so much for your wonderful review.

I'm thrilled to hear that you had a memorable trip to Japan and that the itinerary we created together resonated with your interests. It was truly a pleasure to work with you, and your feedback is very helpful for our future guests. It’s always our goal to create unforgettable experiences, and your feedback makes everything worthwhile.

We look forward to helping you plan your next adventure with Kimkim.

Wishing you all the best and warmest regards from Japan,
Angel

Everything was meticulously planned and easy ...
Norway | May 16 - May 24, 2025

J
Jill G.
Canada | Reviewed on May 26, 2025

Everything was meticulously planned and easy to execute. We did not need to reach out to kadri as the itinerary, tickets etc. were very easy to understand and use. Hotels were in great locations. Having one ticket for 6 people made our life easier. Norway is a stunning country. So glad we saw it.

Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on May 26, 2025

Hi Jill!

I'm very happy to hear you found everything easy to understand and access! Our country is truly wonderful, isn't it. :)
Thank you so much for the kind words!

Kind regards
Kadri

Experience Norway
Norway | May 16 - May 24, 2025

M
Michael G.
Canada | Reviewed on May 26, 2025
Everything was planned perfectly.There were no issues in our travels the sites were very impressive. Read more

Everything was planned perfectly.There were no issues in our travels the sites were very impressive.

Hotel Reviews
Karl Johan Hotel
Oslo

Great place to stay in Oslo. Location is excellent

Authenticity & Character
Authenticity & Character
Location
Right in the centre of town
Location
Right in the centre of town
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Heimly Pensjonat
Flåm

Rooms are small . Staff is wonderful and the food is good.

Authenticity & Character
Authenticity & Character
Location
Location
Staff
Eager to help and friendly
Staff
Eager to help and friendly
Cleanliness & Comfort
Cleanliness & Comfort
Kviknes Hotel
Balestrand

Hotel is a mixture of old and new. Location is amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms are very warm no air conditioning.We had an unusual warm weather for Norway
Scandic Torget
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Balestrand
Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Always informative and helpful!
Guides, Drivers and Staff
Always informative and helpful!
Transport
Transport
Private Floating Sauna Experience
Private Floating Sauna Experience
Norway
Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Train ride to Flam was impressive
Transport
Train ride to Flam was impressive
Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on May 26, 2025

Hi Michael!

Thank you so much for the wonderful review! :)

We’d love to welcome you back to Kimkim anytime to help plan your next adventure!

Best regards,
Kadri

Question everything when you get the vouchers....
France | May 11 - May 19, 2025

Linda
Linda S.
Newark, NJ | Reviewed on May 26, 2025
Some parts of our trip were above and beyond our expectations. Our 5-night stay in Amboise was very charming and lovely - however it was a one mile walk to ANYTHING, including restaurants and tour meeting points. From speaking to our specialist, I assumed that our tour group would pick us up and drop us off at our hotel - not so. Also, I told the specialist how much I disliked crowds, and our trip to Monet's garden was on a 100 person double decker bus, and into a tremendously crowded area,... Read more

Some parts of our trip were above and beyond our expectations. Our 5-night stay in Amboise was very charming and lovely - however it was a one mile walk to ANYTHING, including restaurants and tour meeting points. From speaking to our specialist, I assumed that our tour group would pick us up and drop us off at our hotel - not so. Also, I told the specialist how much I disliked crowds, and our trip to Monet's garden was on a 100 person double decker bus, and into a tremendously crowded area, where it was difficult to enjoy the garden.

Hotel Reviews
Hôtel A la Villa des Artistes
Paris

Very clean, comfortable, charmless hallways and reception area. Nice breakfast selections. No tub, but nice shower and plenty of hot water

Authenticity & Character
Location
Near LOADS of good restaurants.
Staff
Cleanliness & Comfort
Le Manoir de la Maison Blanche
Amboise

Lovely and charming 5(?) unit B&B, about one mile from the main area of the village. Quiet and away from all the traffic and tourist noise. We heard cuckoo birds each morning. Our hosts were fully bilingual and very attentive. This is a place for those who have a car or bike.

Authenticity & Character
old, and in wonderfully maintained care
Location
Lovely and peaceful - lots of natural gardens, but a bit inconvenient unless you have a car
Staff
Aude and Rob
Cleanliness & Comfort
The mattress was comfortable.
Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Jun 02, 2025
Hello Linda,
I'm really pleased to hear that you enjoyed your time in the Loire Valley!
I would just like to clarify a few points:
When a traveler receives their trip plan, the hotel name and website are always included, allowing you to review all the details before confirming your booking. In your case, I suggested more than six different itineraries, including four different hotel options (better situated but more expensive) — and it was ultimately your choice to go with this one which is...
Read more

Hello Linda,
I'm really pleased to hear that you enjoyed your time in the Loire Valley!
I would just like to clarify a few points:
When a traveler receives their trip plan, the hotel name and website are always included, allowing you to review all the details before confirming your booking. In your case, I suggested more than six different itineraries, including four different hotel options (better situated but more expensive) — and it was ultimately your choice to go with this one which is not a 5 stars.

Regarding the pick-up for the tours, I did not indicate it would be from your hotel, as you had chosen the small group option. This typically involves central meeting points rather than direct hotel pick-up.
As for the Giverny tour, we had indeed booked a small group experience (maximum 15 participants). If you ended up traveling in a larger bus, that was clearly not in line with what was planned. While the error originates from the service provider, we absolutely understand how this may have affected your experience, and we can offer a partial refund as a gesture of goodwill.
Regards
Nathalie

Amazing time in South America
Argentina | Apr 29 - May 22, 2025

K
Karen H.
Australia | Reviewed on May 26, 2025
I can't speak highly enough about the team from Say Hue Que in Buenos Aires, Micaela, Mila and Camilla. You ladies are fantastic. You made our trip from planning to execution to emergency hospital visit run so smoothly. You also linked us up with some amazing guides, in particular Carlos from Condor Travel in Peru, who was with us for six days, including four days walking the Inca Trail. His knowledge of Incan history, flora and fauna was exceptional. And a huge shout to our chef, Wilbur and... Read more

I can't speak highly enough about the team from Say Hue Que in Buenos Aires, Micaela, Mila and Camilla. You ladies are fantastic. You made our trip from planning to execution to emergency hospital visit run so smoothly. You also linked us up with some amazing guides, in particular Carlos from Condor Travel in Peru, who was with us for six days, including four days walking the Inca Trail. His knowledge of Incan history, flora and fauna was exceptional. And a huge shout to our chef, Wilbur and his team of porters who made it possible for us to complete the Inca Trail. Who thought we could eat restaurant quality food in the middle of the Andes, miles from anywhere. You always had smiles on your faces and your speed and agility on the trail was mind blowing.
Lake Titicaca was also a beautiful place, but more than the floating reed islands of Uros, which were fascinating. Our guide, Abad, also from Condor Travel, lead us for two days hiking Taquile Island, cycling the Luquina Peninsula and kayaking along the coast of the lake. He helped us create memories of a lifetime!
Our guides in Buenos Aires and Iguazu Falls also did a good job but as we had small group tours (we had private tours in Peru) we didn't get to know them so well.

Activity Reviews
Program Uros, Taquile, Luquina - Day 1
Program Uros, Taquile, Luquina - Day 1
Puno

Our guide Abad made the two days a memorable experience. Viewing the lake from different perspectives gives Lake Titicaca more life. Everyone goes to see the Uros Islands, the floating reed islands, which are incredible, as are the people who live on them. But Lake Titicaca at 4000m, is more than that and to experience it hiking, cycling and kayaking is a great experience as you get to see different perspectives of the region. The home stay was also great to do.

Quality of Experience
Food
We ate local food prepared by local families.
Guides, Drivers and Staff
Transport
We were transferred by boat. Not a speed boat but at a speed to absorb the atmosphere and enormity of the lake
Half-Day Bike Tour: Local Life & Markets
Half-Day Bike Tour: Local Life & Markets
Santiago
Guides, Drivers and Staff
Classic Inka Trail Program (4 Days / 3 Nights) - Day 1
Classic Inka Trail Program (4 Days / 3 Nights) - Day 1
Sacred Valley

I'd rate it 10 star if I could. Carlos Z our guide was superb as were Wilbur, our chef, and his team of porters.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kayak
Full Day Kayak
Sacred Valley

This kayak on Laguna Puiray was excellent. The guide supplied us with quality kayaks as well as good quality wetsuits and booties. We explored the lake and heard about the history and geography of the area. The picnic lunch was far more than a picnic. It was an amazing spread of local dishes prepared on site just for us. A great day out. Highly recommend the adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-day trekking to the Rainbow Mountain and the Red Valley
Full-day trekking to the Rainbow Mountain and the Red Valley
Cusco

Rainbow Mountain is beautiful as is Red Valley. A must see natural phenomena.

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Parks & Squares Bike Tour
Half-Day Parks & Squares Bike Tour
Buenos Aires

A good overview of Buenos Aires. Our guide was knowledgeable and interesting. We learned a lot about buenos Aires in the 4 hours with him.

Quality of Experience
Guides, Drivers and Staff
Half-Day Dinner & Tango Show
Half-Day Dinner & Tango Show
Buenos Aires

The night was marred by it taking 75 minutes to get there as we were the first to be picked up and others weren't in the lobby on time, so we did a lot of waiting, and then 50 minutes to get home as we were the last to be dropped off. Mu husband then got sick afterwards (he never gets sick)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Iguazú Falls Argentine side
Full-Day Iguazú Falls Argentine side
Puerto Iguazú

A great day out. The falls are immense and spectacular, with so many different vantage points. Plenty of time to walk the trails and take loads of photos.

Quality of Experience
Guides, Drivers and Staff
Driver and guide were both personable and helpful.
Transport
Not into shared transfers as they take so much time.
Great Adventure Boat Trip (Iguazú National Park)
Great Adventure Boat Trip (Iguazú National Park)
Puerto Iguazú

So much fun. worth the money for the experience. Well organized.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Brazilian Falls tour
Half Day Brazilian Falls tour
Argentina

The Brazillian side of the falls gives you a totally different perspective and so worth doing.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Micaela Rodriguez

Already planning our next trip!
Ecuador | May 17 - May 25, 2025

S
Shannon S.
Dallas, TX | Reviewed on May 26, 2025
The local company, Authentic Ecuador was fabulous from start to finish! We had a welcome package of chocolates and coffee in our hotel room upon arrival, Paul met us at our cooking class and checked in with us along the way , our experience at the Napo Cultural Center was amazing, and our guide in Quito, Daniel, was truly exceptional…we feel like we were shown the highlights by someone who not only loves his country but wants others to also see how great it is…we had so many discussions, so... Read more

The local company, Authentic Ecuador was fabulous from start to finish! We had a welcome package of chocolates and coffee in our hotel room upon arrival, Paul met us at our cooking class and checked in with us along the way , our experience at the Napo Cultural Center was amazing, and our guide in Quito, Daniel, was truly exceptional…we feel like we were shown the highlights by someone who not only loves his country but wants others to also see how great it is…we had so many discussions, so many experiences ( chocolate tastings, coffee tastings, etc)…we feel like we are leaving a good friend in a country that we cannot wait to return to! Thank you again Paola! And Thank you Paul! and thank you Daniel!

Hotel Review
Napo Cultural Center
Quito

The Cultural Center was a great fit for us, amazing food, wonderful guides, and fabulous cultural as well as animal interactions!

Authenticity & Character
Love that it is owned and operated by the indigenous tribe
Location
Easy to do wildlife viewings each day
Staff
Everyone was helpful, professional, and truly seemed to love their job
Cleanliness & Comfort
Spotless, comfy, and great food!
Activity Review
Cooking Class
Cooking Class
Quito

We had so much fun with Carolina, the chef! The food we made was delicious!

Quality of Experience
The fun history provided by the chef as we cooked everything
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on May 26, 2025

Dear Shannon,
Thank you so much for your valuable review and kind words, it means the world to us to know how much you and George have enjoyed the beauty and culture of this unique country, Ecuador :)
We are thrilled to see that the experiences we picked for you have met your expectations and that our guides were so helpful! I'll make sure to communicate your positive feedback to all our partners and service providers.
We're looking forward to your next adventure with us here in Kimkim.
Best,
Paola and the Authentic Ecuador team

They were very detailed and everything went s...
Italy | May 8 - May 19, 2025

Maureen
Maureen D.
Ashburn, VA | Reviewed on May 26, 2025
They were very detailed and everything went so smoothly. I loved getting the daily reminders of our itinerary. The guides and drivers were all great and professional. I would definitely recommend KimKim for anyone who wants a hassle free vacation planned Read more

They were very detailed and everything went so smoothly. I loved getting the daily reminders of our itinerary. The guides and drivers were all great and professional. I would definitely recommend KimKim for anyone who wants a hassle free vacation planned

Hotel Reviews
Harmony Hotel Mykonos
Mýkonos City

Loved this hotel and the breakfast was amazing. It was in a great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Montani Hotel
Rome

Easy check in and the room was beautiful. This room was in the perfect location to everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adamant Suites Santorini
Santorini

This property was beautiful just wish we knew what exact room we were getting. Our trip advisor told us we were getting upgraded and that wasn’t the case so we were very disappointed. The hotel handled it very professionally though and it wasn’t their fault. They were very helpful with luggage etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison il Conservatorio
Sorrento

Beautiful property but the fan in the room caused the lights to bang against the wall. This hotel was in a great location and breakfast was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albergo Terminus
Como

Such a great property such a charming room with an amazing view of lake como

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Veneziano Venice
Venice

Great location and very nice rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Venice Walking Tour with St. Marks Basilica Access
Venice Walking Tour with St. Marks Basilica Access
Italy

She was amazing very informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Venice Gondola Ride
Venice Gondola Ride
Venice

Just ok didn’t interact or offer to take pics etc.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Evening Rome Walking Tour
Private Evening Rome Walking Tour
Rome

She cared more about the little details in a building etc and skipped over some of the big tourist things saying oh that’s to crowded. We were tourists and wanted to see the Spanish steps trevi fountain etc. She didn’t gear it to what we wanted to see and do.

Quality of Experience
Guides, Drivers and Staff
Transport
The Best of Colosseum & Ancient Rome With Exclusive Arena Access
The Best of Colosseum & Ancient Rome With Exclusive Arena Access
Rome

She was amazing very intuitive to her group - kept things moving offered to take pics etc.

Quality of Experience
Guides, Drivers and Staff
Transport
Pasta Making and Tiramisu Class
Pasta Making and Tiramisu Class
Rome

So fun total highlight of our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exclusive Capri Boat Tour from Sorrento
Exclusive Capri Boat Tour from Sorrento
Italy

This was great the boat driver was awesome and patient while we went to the blue grotto.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour Amalfi Coast: Positano & Amalfi
Private Tour Amalfi Coast: Positano & Amalfi
Italy

Great driver very knowledgeable and courteous.

Quality of Experience
Guides, Drivers and Staff
Transport
Luxury Catamaran Cruise around Santorini
Luxury Catamaran Cruise around Santorini
Santorini

Didn’t get to get bc of winds

Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jun 03, 2025

Dear Maureen, Thank you so much for your kind words! We're thrilled to hear that everything went smoothly and that you enjoyed the daily itinerary reminders. It's great to know our guides and drivers made a positive impression as well. We're glad we could help make your vacation hassle-free, and we truly appreciate your recommendation. We hope to help you plan another amazing trip in the future!

Arrivederci!

Unforgettable Journey Through Morocco with Ki...
Morocco | May 4 - May 11, 2025

Mark
Mark H.
Denver, CO | Reviewed on May 25, 2025
Unforgettable Journey Through Morocco with KimKim Travel and Our Amazing Driver, Ilyace. My wife and I recently returned from an incredible trip to Morocco, meticulously planned by KimKim Travel, and we couldn’t be happier with the experience. From start to finish, everything was seamless, thoughtfully curated, and stress-free — allowing us to fully immerse ourselves in the magic and beauty of this fascinating country. Our journey took us from the bustling city of Casablanca, to the... Read more

Unforgettable Journey Through Morocco with KimKim Travel and Our Amazing Driver, Ilyace.

My wife and I recently returned from an incredible trip to Morocco, meticulously planned by KimKim Travel, and we couldn’t be happier with the experience. From start to finish, everything was seamless, thoughtfully curated, and stress-free — allowing us to fully immerse ourselves in the magic and beauty of this fascinating country.

Our journey took us from the bustling city of Casablanca, to the serene blue streets of Chefchaouen, the rich culture and history of Fes, the awe-inspiring dunes of Merzouga in the Sahara Desert, the peaceful palm groves of Skoura, and finally to the vibrant, colorful energy of Marrakesh.

Every destination offered something unique, and KimKim's local team, including Sharif in Fes and Hanan in Marrakesh, ensured that we experienced each place in a truly authentic and comfortable way.

One of the standout aspects of our trip was the fantastic lodging arranged for us. Each riad and hotel was not only beautiful and welcoming but also ideally located and reflective of the local character. We felt like every stop was a special experience, thanks to the thoughtful accommodations.

A major highlight of our journey was our private driver, Ilyace. From the moment he picked us up, we knew we were in great hands. He was incredibly professional, punctual, and knowledgeable — but more than that, he was kind, personable, and genuinely passionate about sharing his country with us. His insights, recommendations, and stories enriched every leg of the trip, and we felt both safe and cared for throughout. Ilyace truly went above and beyond, and we can’t thank him enough.

In summary, we wholeheartedly recommend KimKim and their Moroccan team to anyone considering a trip to Morocco. Their attention to detail, personalized approach, and the wonderful local connections (like Ilyace!) made our trip unforgettable. We came home with not only beautiful memories but a deep appreciation for the culture, landscape, and people of Morocco.

Hotel Reviews
Ksar El Kabbaba
Skoura
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Sharif was excellent!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on May 26, 2025
Hello Mark, Thank you so much for your kind words! We’re really happy to hear that you and your wife had such a great time in Morocco. It sounds like you enjoyed every stop, from the busy streets of Casablanca to the peaceful desert and the lively souks of Marrakesh. We're especially glad that Ilyace made your trip extra special. He’s a wonderful part of our team, and it means a lot to hear that he made you feel safe, cared for, and helped you enjoy the journey even more. We’ll make sure to... Read more

Hello Mark,

Thank you so much for your kind words! We’re really happy to hear that you and your wife had such a great time in Morocco. It sounds like you enjoyed every stop, from the busy streets of Casablanca to the peaceful desert and the lively souks of Marrakesh.

We're especially glad that Ilyace made your trip extra special. He’s a wonderful part of our team, and it means a lot to hear that he made you feel safe, cared for, and helped you enjoy the journey even more. We’ll make sure to share your kind words with him!

Thanks again for choosing to travel with us, it was a real pleasure helping to plan your trip. We’d love to welcome you back someday for more adventures!

Best regards,
Hamza

2025 Norwegian Team were great.
Norway | May 16 - May 24, 2025

P
Patrice G.
Canada | Reviewed on May 25, 2025
Great organization, recommendations, adaptability. Impressed by the Norwegian team that planned our week long tour for 6 of us from Canada in May 2025. Read more

Great organization, recommendations, adaptability. Impressed by the Norwegian team that planned our week long tour for 6 of us from Canada in May 2025.

Hotel Reviews
Scandic Torget
Bergen

Great breakfast and location. We had a really hot room on the 3rd floor over top of a courtyard where garbage was actively put out multiple times until 2:30am making it hard to sleep. Rooms did not have basic amenities such as anywhere off the floor to put your luggage eg rack or bench. No facial tissues in the rooms and no hair conditioner or body lotion, and only one hanger. Really chintzy. First and last time I’ll stay at a Scandic hotel.

Authenticity & Character
Location
Staff
Not helpful with items we were missing.
Cleanliness & Comfort
Hated that we had to call for room service. They were missing basic amenities and so hot and loud!
Karl Johan Hotel
Oslo
Kviknes Hotel
Balestrand
Heimly Pensjonat
Flåm

Cute little place but a little too basic.

Activity Reviews
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Balestrand

Loved film and glacier visit and guide but visit to museum was much too short over lunch because didn’t have enough time to see museum and eat after the 15 minute film. Another 30-45min needed.

Private Floating Sauna Experience
Private Floating Sauna Experience
Norway
Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on May 26, 2025

Hi Patrice!

Thank you so much for your kind words! It was a real pleasure helping you plan your adventure, and I’m thrilled to hear you enjoyed the itinerary we put together.

All the best,
Kadri

WONDERFUL NORWAY TRIP!
Norway | May 9 - May 18, 2025

Laura
Laura C.
Boston, MA | Reviewed on May 25, 2025
It is really hard to put into words how wonderful this experience was. We have been planning this trip for a couple of years and we were really not sure how to go about the process of making this experience the easiest and best. My brother did the research and chose you guys to do all the reservations, day trips and destination pick ups which were expedited flawlessly. We wish we had had a couple of more free days to explore each city but our time constraints didn't make that possible.... Read more

It is really hard to put into words how wonderful this experience was. We have been planning this trip for a couple of years and we were really not sure how to go about the process of making this experience the easiest and best. My brother did the research and chose you guys to do all the reservations, day trips and destination pick ups which were expedited flawlessly. We wish we had had a couple of more free days to explore each city but our time constraints didn't make that possible. Thank you!

Hotel Reviews
Karl Johan Hotel
Oslo

Becareful if you are booked in the Back yard rooms...Your view is a block wall you can touch from your window. ..Rooms 247 upward... They were, however, very accommodating when we asked to move.. And this was on Constitution day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Bondeheimen
Oslo

Hotell Bondeheimen was a nice start to our trip. We were only there for one night, but the breakfast spread was phenomenal, which we really appreciated. We did have to request a room change due to a broken window, but the staff was gracious and accommodating.

Quality Hotel Ålesund
Ålesund

Quality Hotel Ålesund was a nice spot to stay with a lovely waterfront view. It was comfortable and provided all the amenities we needed. Again, the breakfast offerings were superb. It was a good base for exploring Ålesund.

Scandic Torget
Bergen

Scandic Torget in Bergen was well-located in the main area, which made it easy to explore the city. The hotel was nice, although we might have wished for a bit grander experience since we don't travel often. But, overall, it was a very pleasant stay, and everything went smoothly during our time there.

Activity Reviews
Private Floating Sauna Experience in Ålesund
Private Floating Sauna Experience in Ålesund
Ålesund
Quality of Experience
Guides, Drivers and Staff
Transport
Fjord Cruise to Rosendal
Fjord Cruise to Rosendal
Bergen

The day trip to Rosendal was quite beautiful, especially the hike up to the waterfall, but it did end up being a bit long. While the experience itself was lovely, it left us feeling like we missed out on exploring more of Bergen. If there were more time to spend in Bergen, it could have been a great additional activity.

Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Jun 02, 2025
I sincerely appreciate this review, Laura, and I'm so glad you had so much fun throughout the entire Norwegian quest🤩 We also appreciate your honest feedback about your stay at the Karl Johan Hotel in Oslo. I'm sorry to hear that the initial room location wasn't met, but we’re glad the hotel staff was able to accommodate your request to move—especially on such a busy day as Constitution Day. I'm personally following up with the hotel tomorrow morning to re-evalute our relationship and to... Read more

I sincerely appreciate this review, Laura, and I'm so glad you had so much fun throughout the entire Norwegian quest🤩 We also appreciate your honest feedback about your stay at the Karl Johan Hotel in Oslo. I'm sorry to hear that the initial room location wasn't met, but we’re glad the hotel staff was able to accommodate your request to move—especially on such a busy day as Constitution Day.

I'm personally following up with the hotel tomorrow morning to re-evalute our relationship and to better understand why this happened to you all. Your feedback will help us continue to refine the experience for future travelers.

Thank you again for trusting us with your journey—we’d love to help plan your next adventure, hopefully with a bit more free time to enjoy each stop!😁

The guide that took us through Ollyantatambo ...
Peru | May 13 - May 18, 2025

Canopy
Canopy R.
Chicago, IL | Reviewed on May 25, 2025
The guide that took us through Ollyantatambo to Cusco was very knowledgeable and wise. He educated us in history and guided us well. Our only disappointment was the inability to ride the Hiram Bingham train from Cusco due to last minute cancellation. Other than that, our experience was great and we would recommend Kim Kim travels. Read more

The guide that took us through Ollyantatambo to Cusco was very knowledgeable and wise. He educated us in history and guided us well. Our only disappointment was the inability to ride the Hiram Bingham train from Cusco due to last minute cancellation. Other than that, our experience was great and we would recommend Kim Kim travels.

Hotel Reviews
Tocuyeros Boutique Unaytambo
Cusco

Service was amazing at this hotel. Staff was extremely friendly and we would highly recommend this hotel to our friends.

Authenticity & Character
Services offered in terms of breakfast etc was great
Location
Situated in the heart of Cusco the location of the hotel was close to shops etc.
Staff
Their smiles and willingness to help
Cleanliness & Comfort
Room, Bathroom and dining area was clean and comfortable
Casa Andina Premium Villas
Urubamba

Location of this hotel and breakfast was awesome!

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jun 14, 2025

Hi Canopy,
Thank you so much for your kind words! We're glad you enjoyed the guidance and history shared during your journey. We're truly sorry about the last-minute change with the Hiram Bingham train, but we appreciate your understanding and recommendation.
Best,
Liz.

Trip of a Lifetime
Galapagos Islands | May 10 - May 19, 2025

K
Karen L.
San Jose, CA | Reviewed on May 25, 2025
Alvaro & Jose planned & executed an extraordinary trip. All the plane and boat transportation, 5 hotels! and the incredible adventures. Our restrictions, no problem, our last minute changes, no problem. Responsive from first contact, to every little nitpicking question we came up with.
Guide Romero, amazing, great information & so considerate - Highlands giant tortoises, Charles Darwin Research & bonus Lava Tunnel! Guide Bebe, wonderful and trip to Lava Java fascinating and fun. Uninhabited...
Read more

Alvaro & Jose planned & executed an extraordinary trip. All the plane and boat transportation, 5 hotels! and the incredible adventures. Our restrictions, no problem, our last minute changes, no problem. Responsive from first contact, to every little nitpicking question we came up with.
Guide Romero, amazing, great information & so considerate - Highlands giant tortoises, Charles Darwin Research & bonus Lava Tunnel! Guide Bebe, wonderful and trip to Lava Java fascinating and fun. Uninhabited Island, perfect boat ride and guide to the top of island, again so much fascinating information and the view, unbelievable. Isabel Island, coordinatot Julio, could spend a day with him, he really took care of us. Tinoreras Islet, what a hike near lava formations to a lagoon, sharks, sea turtles, magical. Volcano hike, worth every mile to see the lava cone, Guide Julio, so patient, so fascinating in his own right. Back in town saw flamingos! Lobos Island, hike over lava rocks to see incredible wildlife, blue-footed boobie with her egg! Back to Quito, a city worth exploring.

Seriously, the trip of a lifetime, made possible by Alvaro, Jose and the wonderful people of Equador ♥️

Hotel Reviews
Gran Hotel Tintorera
Puerto Villamil

Very pleasant room, excellent breakfast, great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ilatoa Lodge
Quito

Didn't get to spend enough time there, but great venue, wonderful owner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lava House Galapagos
Puerto Ayora

Nice comfortable room, good breakfast, great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa de Nelly
Puerto Baquerizo Moreno

Lovely room, good breakfast, great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swissotel Quito
Quito

Top-notch hotel, comfortable room, great food, really wonderful and helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Welcome to Ecuador: Let Your Adventure Begin!
Welcome to Ecuador: Let Your Adventure Begin!
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jun 02, 2025
Hello Karen, Thank you so much for your incredibly kind and detailed review! It means the world to us to hear that your journey through Ecuador and the Galápagos was everything you hoped for—and more. We loved crafting this experience for you, and we’re thrilled that each moment, from the Highlands tortoises to the volcano hike, brought joy and wonder. We’re especially happy to know that our local guides—Romero, Bebe, and Julio—left such a strong impression with their care and knowledge,... Read more

Hello Karen,

Thank you so much for your incredibly kind and detailed review! It means the world to us to hear that your journey through Ecuador and the Galápagos was everything you hoped for—and more.

We loved crafting this experience for you, and we’re thrilled that each moment, from the Highlands tortoises to the volcano hike, brought joy and wonder. We’re especially happy to know that our local guides—Romero, Bebe, and Julio—left such a strong impression with their care and knowledge, we will convey this to them as well.

Thank you for trusting us with your adventure, your flexibility, and your spirit of exploration. You’ll always have a home here in Ecuador. ♥️

Best regards,
Alvaro and Team

Great trip arranged by Kateryna
Scotland | May 19 - May 22, 2025

A
Anne S.
Newton, MA | Reviewed on May 25, 2025
We just returned from our trip to the Isle of Skye arranged by Kateryna. I was having trouble finding transportation from Ft Williams (where we ended our West Highland Way walk) to the Isle of Skye. I also wanted a driver/guide for our 3 days there. I contacted KimKim and Kateryna responded promptly. She was able to arrange a driver to pick us up in Ft Williams and drive us to Isle of Skye. The drivers (Brian and his son Ian) were excellent. They were prompt, friendly and very knowledgeable... Read more

We just returned from our trip to the Isle of Skye arranged by Kateryna. I was having trouble finding transportation from Ft Williams (where we ended our West Highland Way walk) to the Isle of Skye. I also wanted a driver/guide for our 3 days there. I contacted KimKim and Kateryna responded promptly. She was able to arrange a driver to pick us up in Ft Williams and drive us to Isle of Skye. The drivers (Brian and his son Ian) were excellent. They were prompt, friendly and very knowledgeable about the area. We lucked out with perfect weather to enjoy the beautiful scenery. Highly recommend Kateryna to plan a trip to Scotland.

Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Jun 02, 2025

Thank you so much for your kind words! I’m so happy to hear that everything went smoothly and that you had a fantastic time on the Isle of Skye. It was a pleasure helping to organize your transportation and guiding you through the beautiful Scottish landscape with Brian and Ian.

And how great to hear that you had perfect weather to enjoy everything to the fullest!

Wishing you many more amazing journeys ahead ❤️

Sardinia trip...
Italy | May 18 - May 24, 2025

J
Jon C.
Mansfield, MA | Reviewed on May 25, 2025
Sardinia is beautiful and we loved the activities scheduled for us. The hotels were lovely and well situated. The guides for all our activities were knowledgeable and personable. There were a few minor glitches-our driver was given the wrong address for the car rental center which caused some stress. Our driver from the airport had some difficulty finding the hotel in Cagliari and did not speak any English so there were some communication challenges. We had previously booked a trip to... Read more

Sardinia is beautiful and we loved the activities scheduled for us. The hotels were lovely and well situated. The guides for all our activities were knowledgeable and personable. There were a few minor glitches-our driver was given the wrong address for the car rental center which caused some stress. Our driver from the airport had some difficulty finding the hotel in Cagliari and did not speak any English so there were some communication challenges. We had previously booked a trip to Portugal with KimKim and it was flawless, so we were expecting the same for this trip. Overall the trip was great and we will likely book through KimKim again for future travel.

Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on May 27, 2025

Ciao Jon,
Thank you so much for your thoughtful feedback!
We’re thrilled to hear that you loved Sardinia, enjoyed the scheduled activities, and found the hotels well located and comfortable. It's also wonderful to know that the guides made a positive impression.
We’ll work closely with our local partners to ensure this kind of confusion is avoided in the future.
Thank you again. We’d love the opportunity to plan your next adventure!
Best,
Maria Grazia & Storywalking Team

Guides were excellent. Very knowledgeable o...
Thailand | May 9 - May 24, 2025

Irina
Irina D.
Newark, NJ | Reviewed on May 25, 2025
Guides were excellent. Very knowledgeable of the history and traditions. The food choices were great Read more

Guides were excellent. Very knowledgeable of the history and traditions. The food choices were great

Hotel Reviews
Victoria Xieng Thong
Luang Prabang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Classic Hang Thung
Authenticity & Character
Location
Jo
Staff
Cleanliness & Comfort
Orchid Trendy Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa De Pranakorn
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cape Panwa Hotel
Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Back to The Glorious Days of Ayutthaya Kingdom
Back to The Glorious Days of Ayutthaya Kingdom
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Pak Ou Caves, The Religious Symbol of Luang Prabang
Visit Pak Ou Caves, The Religious Symbol of Luang Prabang
Luang Prabang
Quality of Experience
Guides, Drivers and Staff
Transport
Halong Bay - Disembarking Cruise (Orchid Cruise)
Halong Bay - Disembarking Cruise (Orchid Cruise)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Water puppet show
Water puppet show
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
An Insight into The UNESCO Heritage Site of Luang Prabang
An Insight into The UNESCO Heritage Site of Luang Prabang
Luang Prabang
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phi Phi Islands (Maya Bay & Monkey Beach) & Bamboo Island Discovery by Join-in Catamaran
Phi Phi Islands (Maya Bay & Monkey Beach) & Bamboo Island Discovery by Join-in Catamaran
Phuket
Quality of Experience
Hi
Food
Guides, Drivers and Staff
Transport
Phuket Elephant  Sanctuary Morning Visit (Joining Activity)
Phuket Elephant Sanctuary Morning Visit (Joining Activity)
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Unfold The Secret of Hanoi Street Food
Unfold The Secret of Hanoi Street Food
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Continuing Lan Ha Bay (Orchid Cruise 3D2N)
Continuing Lan Ha Bay (Orchid Cruise 3D2N)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Live Like A Local
Full Day Live Like A Local
Luang Prabang
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Hike to Kuang Sy Waterfalls
Morning Hike to Kuang Sy Waterfalls
Luang Prabang
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Buffalo Dairy Farm
Buffalo Dairy Farm
Luang Prabang
Quality of Experience
Guides, Drivers and Staff
Transport
Local Morning Discovery
Local Morning Discovery
Luang Prabang
Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Ninh Binh (Hoa Lu, Tam Coc & Mua Cave)
Day trip to Ninh Binh (Hoa Lu, Tam Coc & Mua Cave)
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi History & Old Quarter
Hanoi History & Old Quarter
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Onboarding - Ha Long Bay - Lan Ha Bay (Orchid Cruise)
Onboarding - Ha Long Bay - Lan Ha Bay (Orchid Cruise)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on May 26, 2025

Hi Irina & Joseph,
Thank you so much for your lovely review! I'm so happy to hear you enjoyed the guides, food, and all the experiences throughout your trip. It sounds like you had a fantastic time exploring Thailand, Laos, and Vietnam!
It was a pleasure to be part of your adventure, and I hope we have the chance to welcome you back for another unforgettable journey in the future🥰
Warm wishes,
Hoa

Our 12-day trip to England and Wales was abso...
England | May 12 - May 21, 2025

Sandra
Sandra B.
Atlanta, GA | Reviewed on May 25, 2025
Our 12-day trip to England and Wales was absolutely spectacular. All 6 of us had a delightful time, and I credit Aleksandra with helping us work out the details on logistics, and also for choosing 4 charming bed and breakfast locations. Each location was excellent yet each was different. The owners and staff were helpful from beginning to end, and the locations were convenient but infinitely more enjoyable than a boring, cookie-cutter hotel. Aleksandra worked with us patiently as we asked... Read more

Our 12-day trip to England and Wales was absolutely spectacular. All 6 of us had a delightful time, and I credit Aleksandra with helping us work out the details on logistics, and also for choosing 4 charming bed and breakfast locations. Each location was excellent yet each was different. The owners and staff were helpful from beginning to end, and the locations were convenient but infinitely more enjoyable than a boring, cookie-cutter hotel. Aleksandra worked with us patiently as we asked questions and made suggestions. In the end, she recommended the best itinerary for our needs. It was truly the trip of a lifetime, and we are so grateful for Aleksandra and KimKim helping to make it all happen.

Hotel Reviews
The Mitre by Innkeeper's Collection
London

Our party of six was airport-weary when we arrived, and we are grateful that The Mitre let us check in early. The staff was friendly and helpful, especially Elwyn. We had 3 rooms and they were all excellent. The beds were comfy and housekeeping was attentive. (Thanks, Anju!) Breakfasts accommmodated all sorts of tastes, from fresh fruit over waffles to the full English breakfast. The location in Greenwich is extremely walkable with a convenient tube station and a neighborhood with its own personality, with less crows and hustle/bustle of central London. We would return here in a heartbeat. Thanks!

Authenticity & Character
Rooms were charming and well-appointed. Spiral staircase had character.
Location
Walkable, nearby tube station, a grocery and pharmacy nearby, plus lots of food options.
Staff
Elwyn and Anju.
Cleanliness & Comfort
Comfy beds, and attentive housekeeping each day.
The Northey Arms
Box

Our party of 6 adored the atmosphere at The Northey Arms. From the stately stone exterior to the charming upscale pub vibe to the inventive menu and the inviting outdoor seating, we loved this location. The rooms were inviting from the moment we walked in. Of course, a property can only be as good as its staff, and the staff of The Northey Arms functions like a well-oiled machine. The manager, Maddy, clearly has a top-notch training program in place, since all of the employees were a cut above. Katie, Chloe, Lottie, Marie, and Richard were all professional, friendly and helpful. The little touches like fresh flowers on the tables did not go unnoticed, and the food was memorably delicious. The mini-chocolate chip cookies served with tea were ever so yummy, and when we had to leave early on our last morning prior to the serving hours for breakfast, Maddy was kind enough to pack chocolate croissants for us to take along. We would return here in a heartbeat!

Authenticity & Character
Beautifully decorated with books and upscale pub appointments. Mourning doves cooing throughout the day were an added bonus.
Location
Convenient to Castle Comble and lots more of the Cotswolds.
Staff
Some of the best we encountered in the U.K.
Cleanliness & Comfort
Large shower, comfy beds, plenty of outdoor seating.
Tir y Coed Country House
Conwy

Sandra and Chris have created a delightful retreat in north Wales. Tastefully decorated common areas and bedrooms, a yummy snack and convenient tea tray/amenities in each bedroom, very cozy beds with down comforters. Breakfasts tables are laid beautifully and delicious breakfast served in attractive style. Sandra was very helpful with logistics and planning for local activities, transportation options, and recommendations.

Authenticity & Character
Charming decor, gorgeous landscaping, outdoor teak furniture on lovely lawn, bird feeders that attract numerous species
Location
Convenient to Conwy, and a nearby bus stop
Staff
Sandra was wonderful, and the cook was excellent.
Cleanliness & Comfort
Loved the down comforters in the bedrooms and the peaceful feel of the common areas.
Hill Farm
Oxford

Graham and Laura have created a delightful retreat in Oxford. Our party of 6 travelers had 3 rooms and all of us enjoyed our stay immensely. The property has an inviting drive up to a quaint country home and stables. The rooms have been beautifully updated with modern amenities, but with an attractive nod to their historic past. Two of the rooms had private backyards, and the peacocks wandering through the courtyard on occasion were an added bonus. The drawing room had a piano and sheet music as well as board games and a large table. The bedrooms contained an extremely helpful notebook with recommendations for activities and restaurants, as well as easy-to-follow instructions on transportation. Breakfast was delicious and plentiful, and while eating breakfast we had the added bonus of watching riders astride their show jumping horses. When the airline moved our flight 2 hours earlier, the staff kindly packed 6 take-away breakfasts with yogurt, fruit, croissant and juice for the ride to Heathrow.

Authenticity & Character
Lovely historic exterior but well-appointed and convenient interior.
Location
A short drive from Oxford, yet removed from the hustle and bustle.
Staff
Graham and Laura were extremely helpful and accommodating.
Cleanliness & Comfort
Cozy bedrooms, extremely clean and tidy.
Activity Reviews
Retired Royal Guard Central London Walk
Retired Royal Guard Central London Walk
London

We did not have a retired royal guard because we requested someone more knowledgeable of history and culture--we weren't interested in the "royal gossip." We were absolutely thrilled with our tour from Blue Badge Guide Olga B. Her love and appreciation for London are contagious! She gave an excellent balance of history and modernity, and was more than willing to answer every question and tailor the tour to our particular interests. She spoke to some local merchants and we were allowed to pop in and see notable features of their shops (such as Winston Churchill's tobacco merchant). She also made wonderful recommendations of what to do with our remaining time in London. We highly recommend Olga's tour for those who want to make the most out of their 3-hour overview of London.

Quality of Experience
Absolutely worth every penny, as we learned so much and enjoyed it immensely.
Private Oxford University Punting Tour
Private Oxford University Punting Tour
England

Our punter, Angus, gave us a delightful trip and added helpful commentary along the way.

Quality of Experience
A peaceful trip down the river while learning about Oxford University.
Guides, Drivers and Staff
The punting company has been in the same family for over 100 years--we loved chatting with the owner.
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on May 31, 2025
Dear Sandi, What a gift it is to know that your journey through England and Wales unfolded as a shared adventure full of charm, laughter, and discovery. I’m especially delighted that the bed & breakfasts worked their quiet magic. They’re like whispers from the soul of the UK — each one telling its own tale through creaky staircases, mismatched teacups, and hosts who greet you like old friends. Thank you for reminding me why I do what I do — it’s never just about bookings or checklists.... Read more

Dear Sandi,

What a gift it is to know that your journey through England and Wales unfolded as a shared adventure full of charm, laughter, and discovery.

I’m especially delighted that the bed & breakfasts worked their quiet magic. They’re like whispers from the soul of the UK — each one telling its own tale through creaky staircases, mismatched teacups, and hosts who greet you like old friends.

Thank you for reminding me why I do what I do — it’s never just about bookings or checklists. It’s about memory-making, heart-string-tying, and yes, now and then, a good Welsh scone.

With endless gratitude and a smile that still hasn’t left my face,
Aleksandra

P.S. Should your compass ever spin this way again, I’ll be right here — with fresh ideas tucked up my sleeve.

A memorable Moroccan trip
Morocco | May 9 - May 19, 2025

A
Andrea F.
Seattle, WA | Reviewed on May 24, 2025
Our group of 6 (3 couples) just returned from an unforgettable 10 night trip to Morocco! I probably would never have attempted to organize a trip for the 6 of us to Morocco, but with Hassan's great communication and expertise in putting together an excellent itinerary and Khalid's help (our driver) in executing that itinerary, it was possible for us to see this beautiful country. And I'm so grateful we did.
Our trip took us from Tangier to Chefchouen, then to Fes and Merzouga, the Dades...
Read more

Our group of 6 (3 couples) just returned from an unforgettable 10 night trip to Morocco! I probably would never have attempted to organize a trip for the 6 of us to Morocco, but with Hassan's great communication and expertise in putting together an excellent itinerary and Khalid's help (our driver) in executing that itinerary, it was possible for us to see this beautiful country. And I'm so grateful we did.
Our trip took us from Tangier to Chefchouen, then to Fes and Merzouga, the Dades Valley, Skoura and finally Marrakech. The landscapes were much more varied than we had imagined and watching the scenery, and how it changed, from the inside of our car as we drove was incredible. I'm thankful we got a glimpse of the ways of the nomadic people in this region during our time. If we had only visited a big city like Fes or Marrakesh, we would have missed this. For example, we saw shepherds moving with their sheep or goats, the temporary homes they use, and some collecting water at a spring to be carried back by their donkeys.
Khalid, our driver, made sure to point out everything that was noteworthy so we didn't miss anything as we drove. He was a well of knowledge and taught us so much. And thanks to him we could relax and enjoy our time as he managed all the navigating and timing, as well as facilitating the hotel check-ins and city guides. He did a superb job and anyone getting him as their driver is very fortunate!
The highlight of our trip was our 2 nights in the desert staying at Tiziri campsite (which we rode camels to). Other highlights were the walking tour of Fes and the meals we spent with locals - both a dinner with a family in Fes and a lunch with Mohammed in the Dades Valley (after a very enjoyable 3 hr hike). L'ma lodge in Skoura had one of the most peaceful and beautiful gardens I have visited and by the time we arrived there (around day 8) we were thankful for this restful 'oasis'.
I would say our least favourite part of the trip was Marrakesh. It was our last stop and the busyness of the city felt a bit overwhelming. We did really enjoy our hotel, however - Maison Arabe. And we did a cooking class and Hammam in it which we'd definitely recommend.
If I could add a night or two I'd book a second night in Chefchouen, to enjoy the quiet tourist-free mornings and evenings, and a third night in the desert because it's simply amazing!

Hotel Reviews
Riad Nila
Chefchaouen
Authenticity & Character
Location
Staff
They held on to our passports for several hours the first night which made us a little uncomfortable. When we asked for them after a couple hours, they said they weren't done with them. This never happened at any of the other hotels so I'm not sure what caused the delay.
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lma Lodge
Skoura
Authenticity & Character
Location
Sadly the palm trees in Skoura (around the hotel, not on its property) are all dead looking right now because of the drought. It was not how I imagined this lush oasis to be and I think travellers may want to know this in the future before deciding to visit this city.
Staff
The owner comes to each table at the first dinner to introduce herself and tell some of the story of the history of the property.
Cleanliness & Comfort
The gardens are probably the most beautiful gardens I've seen. There are countless areas set up to sit amidst the garden making it a very peaceful and quiet stay.
La Maison Arabe Hotel
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds were the most comfortable of all our hotels (finally a softer bed!)
Dar Rihana Dades
Douar Aït Ouffi
Authenticity & Character
Location
View of river and mountains was lovely
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Pomme d'Or
Midelt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Chefchaouen Walk and Sunset
Chefchaouen Walk and Sunset
Chefchaouen
  Hammam  Spa  & Massage in La Masion Arabe at  5 pm
Hammam Spa & Massage in La Masion Arabe at 5 pm
Marrakesh

Overall a good experience. Didn't realize we'd be in a room with our friends while doing the hammam! Also, two of us had skin reactions after which took a number of days to heal. I don't think it was the fault of anything the spa used - probably just over sensitive skin. But something for people to consider before doing this if thorough exfoliation isn't something you're used to or have sensitive skin.

The Monkey Trail (3M Squared Loop Trail)
The Monkey Trail (3M Squared Loop Trail)
Midelt

Really just a place to stretch your legs. Not a noteworthy hike. Seeing the monkeys on the side of the road with their babies was fun though!

Transfer to Fes, Volubilis & Meknes
Transfer to Fes, Volubilis & Meknes
Morocco

This day was very long so I think driving straight to Fes and not stopping at Volubilis and Meknes would have been a better choice for us. Volubilis was interesting but it was just too much for a day.

Skoura – Ouarzazate – Ait Benhaddou – Telouet – Marrakech (  5 Hour Drive)
Skoura – Ouarzazate – Ait Benhaddou – Telouet – Marrakech ( 5 Hour Drive)
Morocco

This was quite disappointing. There were so many tourists, souvenir stalls, and our guide gave us almost no information. His accent was extremely hard for us to understand. But he didn't speak very much. He spent most of his time on his phone or speaking to other tourists and jumping into their photos. I didn't learn anything about this place from the visit.

Guided Tour of Volubilis
Guided Tour of Volubilis
Volubilis
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

Saw a panoramic view of the city, wandered the markets, and visited a mosaic workshop and tannery. Would recommend all of it!

Dinner with a local Family in Fes
Dinner with a local Family in Fes
Fes
Merzouga Area  Desert  advanture
Merzouga Area Desert advanture
Merzouga

Did the ATV tour which was fun. Again, I would have loved a little introduction before we set off. Our guide did not speak English, so that was a bit challenging too, especially since there had been no intro.

Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga

No instructions given. Just walk up to the camel and get on and off you go! I would have appreciated a little intro in order to feel more comfortable.

Lunch with a Moroccan Berber Family in Sahara Desert
Lunch with a Moroccan Berber Family in Sahara Desert
Merzouga

We had berber pizza and a berber family owned restaurant. It was delicious and I'd recommend travellers go there for a great meal and nice hospitality. However this was a little different than we had expected. We thought we were going to a berber family's home and eating with them.

Guided Hike for 3 hours with your local treking guide No Drive
Guided Hike for 3 hours with your local treking guide No Drive
Skoura

Loved this hike. Giving it a 4 though because there seemed to be a bit of miscommunication as we thought we had asked to reduce it to 1.5 hrs and it ended up being the full 3 hrs. It was a beautiful hike and we were glad we had gone that long in the end, but would have brought more water/sunscreen if we knew the length. It also ended with a meal at our guides home which was fantastic and we were thankful for. However, again the communication was a bit off on this morning. We didn't realize we were having this lunch until right when we were leaving for the hike. And as we were asked after to pay for the lunch, it seemed odd we weren't made aware of it before hand. I still don't see it in our original itinerary either. So it felt like a bit of a surprise.

Hike Through Todra Gorges & Oasis for 1 Hour
Hike Through Todra Gorges & Oasis for 1 Hour
Morocco
Walking tour of Marrakech
Walking tour of Marrakech
Marrakesh
Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Morocco

A cool sight to see. The most interesting thing was watching a nomadic woman collecting water from a spring at one end of the gorge. As for walking through cool rock landscapes though, the 3 hr hike we did later when we got to Boumalne Dades was more memorable.

Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on May 25, 2025

Hi Andrea,
Thank you so much for sharing your wonderful experience in Morocco! We're thrilled to hear that Khalid, made your trip unforgettable. It's fantastic that you got to experience the diverse landscapes, cultures, and ways of life in Morocco. We'll definitely take your feedback into consideration for future itineraries. We're glad you enjoyed your stay at Tiziri campsite, L'ma lodge, and Maison Arabe. Thank you again for your kind words, and we hope to welcome you back to Morocco someday!
Hassan

Very fun trip
Norway | May 12 - May 17, 2025

Tyler
Tyler S.
Brookhaven, GA | Reviewed on May 24, 2025

We had a very good time in Norway. Ethel and Jacob worked with us and delivered a very well planned vacation. We had no issues with any of the reservations.

Local specialist: Ethel Laul

An Amazing week in Nicaragua - Granada & Opeteme
Nicaragua | Apr 21 - May 8, 2025

Rudy
Rudy G.
Los Angeles, CA | Reviewed on May 24, 2025
Julio met us at the CR Airport in Liberia and transported us to Penas Blancas to cross the border. He was very helpful, knowledgeable, friendly and professional. Very glad to have his assistance crossing the border. Ariel met us at the Nicaragua Immigration/Border Crossing. He was very helpful in navigating all the lines, safety checks and ID checks. He was to drive us thru to Granada. He realized that we'd been on a "red-eye" flight and were probably Hungary. He asked if we'd like to stop in... Read more

Julio met us at the CR Airport in Liberia and transported us to Penas Blancas to cross the border. He was very helpful, knowledgeable, friendly and professional. Very glad to have his assistance crossing the border. Ariel met us at the Nicaragua Immigration/Border Crossing. He was very helpful in navigating all the lines, safety checks and ID checks. He was to drive us thru to Granada. He realized that we'd been on a "red-eye" flight and were probably Hungary. He asked if we'd like to stop in the little town of Rivas. There he guided us to a wonderful little cafe - where we had very needed coffees and breakfast. FABULOUS homemade pastries, hearty breakfast burrito and terrific iced coffees. He located our Airbnb in Granada and made sure we and our luggage were safely inside and starting to settle before he left. We felt very "taken care of and safe". Next day Oscar met us with a horse-drawn carriage driven by Wilburn. They took us around to different historical and interesting locations including a beautiful cemetery (which Heather loves seeing cemeteries around when we travel). Oscar then lead us on foot to the heart of the city, into little shops, tasting rooms, and the daily "Marketo" where we were very grateful to have his guidance thru all the little vendor stalls, fresh meat/fish market, tortillas stalls, spices, household goods, cakes/candy, clothing, jewelry, etc. etc. He took us a Chocolate Tasting, up a Cathedral staircase to the bell tower (where the views were AMAZING). Next morning we were taken to a 4x4 Tour onto the Volcano Mombacho. There Agustin was a very informed and enthusiastic "naturalist and environmentalist" with all kinds of details on the plants, geography and history of the volcano, animals and rainforest. The same day around 3:30PM Oscar returned to guide us on a Kayaking tour on Lake Nicaragua. Peaceful, beautiful, full of nature, monkeys, egrets, cranes, herons, trees and little islands. Gorgeous sunset!!! Before we got back to the Airbnb, Oscar took us to a street vendor he was familiar with and helped us pick out an authentic Nicaraguan Dinner with fried plantains, rice/beans, vinegar coleslaw, char-grilled pork & chicken - it was sooooo good! Thankful for Oscar's thoughtfulness and willingness to share his time, knowledge and energy with us.

Next day we transferred from Ferry to the island of Opemete. Horacio met us at the Ferry Dock and the A/C in his car was very welcome!!! He had very good English and was very eager to share with us about his Ingenious history with the island. Got us to our Hotel - Villa Parasio - VERY nice environment and view. Staff were very attentive, friendly and nice. Rooms are a bit "out-dated" and sorta "old school" for Western standards - but CLEAN, safe, had everything you need. A/C worked in room. Were able to use existing plugs/outlets to charge our devices - shower had custom tile. Hotel is on slight hill, over looking the shoreline - WATER views. Dining area provides unbelievable views. At the included breakfast we were visited by Blue Crested Jays we were not shy... but not aggressive. It was an unexpected animal encounter.

Eric greeted us for our daily experience. First stop was Antonio's home - were he helped teach us how to make "Maca - Tamales" from scratch. Very impressive, welcoming and informative. Needed time to cook the food, so we went on to our next stop and planned to return when the meal was fully cooked.
Next stop was Puesta del Sol - a community for women and children surviving domestic abuse. They are self-sufficient, eco-friendly and give tours to educate the public about their program, island, culture and how to help support recovery, healing and safety for their community. AMAZING experience, so encouraging and inspiring!!!
Then back to Antonios to EAT the Maca-Tamales. Wow, Wow, Wow!!! Nothing like the tamales we are used in Southern California. Such a hospitable, knowledgeable and gracious Host Antonio and his assistance were.
Then on to Ficas Madgelena Coffee Plantation (used to be one of the islands first Hostiles). Shorter tour, short little hike up to Petrogliths carved into the volcanic rock.
Last stop was Ojo De Aguas - a natural mineral spring that can be enjoyed. Little restaurant and bar to get some snacks, and enjoy all the beautiful, clear, mineral water. So peaceful and relaxing. GREAT day of different kinds of experiences.

Had to wrap up Nicaragua - Horacio drove us back to the Ferry - then Oscar was there to get us to the Costa Rican Border. So nice to see familiar faces and to have friendly/personal interactions. Both gentlemen were very impressive.

Overall our planned tours, drives and guides were perfectly planned by Emily and her crew. Had fairly good communication thru What'sApp - and had fairly timely responses considering the internet/wireless availabilities. If there were any minor clarifications or alterations to our plans - Emily was right on it and provided the necessary information.

LOVED our trip - would book and plan with KimKim and Emily again in the future.

Hotel Reviews
Hotel Villa Paraiso
Santo Domingo

Environment, location and grounds AMAZING! Water/shore views from the dining area and some of the private cabins. Beautiful garden views for other cabins/rooms. "Older" property but cared for and maintained very well. Staff were professional, friendly and very accommodating. Menu options for restaurant were a great variety of culture/local food and some "tourist" friendly options. Included breakfast was fabulous and NOT a buffet style. Blue Crested Jays, hummingbirds and bumble bees were active around the dining area and a treat to start the day with. Pool and bar located right on above the sandy beach. Beautiful scenery and little walking trails leading to the beach. You can walk from the hotel shore along the water to the little town of Playa Santa Cruz. Tiny little town along the ONE island highway. Little shops, bars, restaurants, market stalls, homes, hostiles, etc. very cute and lively with music, BBQ and people enjoying themselves. Rooms are a bit "outdated/old school" for Western standards - but everything was clean, functional and usable. A/C in the room worked great. Custom tile in the shower, and we were able to use the existing outlets/plugs to charge our devices. Location made "up" for outdated decor. Comfortable deck chairs and hammock on our own private entry patio was very nice to see the sunset/sunrise with a drink to relax. Considering it's an island in a 3rd world country it was actually VERY doable, comfortable and safe. Would stay there again just as it is. VERY happy with our experience here.

Authenticity & Character
Location
On the WATER and the gardens were amazing>
Staff
Cleanliness & Comfort
Gran Hotel Bahia
Bocas del Toro

Let me start out that Emily had suggested a different hotel to begin with. From the photos of the other one and this one, Bahia looked "more authentic/cultural/historical" rather than very "Western". We were already booked at several "nice/some-what luxury" accommodations. We wanted to experience a bit more authenticity/culture while we were traveling. So Emily had originally planned something different for us, I requested based on the pictures and reviews I saw - to change her suggestion to the Hotel Bahia. Also Noted: Your company, people, general public and/or travelers do not always know about local construction, improvements, road closures, etc. ahead of time. So that was NOT the fault of Emily or anyone involved with your company. I'm sure when there's an actual paved road and not dozens of trucks, tractors, pavement processors, etc. directly in front of the hotel and in either direction for 2-4 blocks it is nice, convenient and in a great close to water location. However we experienced a dirt, pot holed, water filled, muddy main road lined with construction vehicles and cones. Which like I stated before - is necessary and glad they are making improvements, but it's sorta a shock from what we were initially expecting. We made the best of it, and our guide Cesar was very helpful, had already wrapped our luggage in plastic to protect it from the rain and mud, he made sure we were taken directly to the hotel in a car and delivered right to the sidewalk in front of the hotel. He also was going to be helping coordinate the next days activities and he shared that he had a brother in Real Estate and his sister helps him with their touring company. He was very professional, friendly and informative. The hotel is historic - a bit over 150 years old. I think one of the first on the island - so the history, the architecture and design are very interesting and unique. It has most of the original pine and hard wood paneling, trim and structure which were very well maintained and taken care of. The over all facility was clean, maintained and there was always a staff member at the front. They did give us extra towels when we asked and were friendly and accommodating. The first day/night they were a bit stand off-ish and sorta "paranoid" to answer our questions. But the following few days everyone warmed up. The upstairs common balcony was a nice spot to have (bring your own) cocktail/beer and watch the sunset. The reason for the 3 stars is that it definitely was a "down-grade" from our previous rooms. It was very small, very basic, out-dated, outlet plugs were questionable and we had to "jimmy-rig" our chargers to stay in the wall. Bathroom was super tiny (as I realize over 100 year old construction would be), no refrigerator or microwave - they did have a small lockable safe. No actual closets or drawers - all open bookshelf like corner unit which was functional. Garden view consisted of their side yard and the adjoining street. Some effort was made with a few plants - but it was basically the side of the property/building. We kept the curtains closed. The sheets were clean, pillows were adequate no blanket or comforter - only sheets. We used extra towels for a makeshift blanket. A/C did work. Hardware on door to room was very questionable - it was the only place that we used our 2 safety devices for traveling. Overall it was functional, clean and we were able to sleep, shower and dress. For an island in a 3rd world country I'm sure it's considered decent to acceptable. And like I said, we managed and worked with the situation realizing that we ARE traveling. But something to consider for your company and future travelers - is to look up any disruptions in normal services, etc. so everyone knows what they are getting into and can choose to stay or make other arrangements.

Authenticity & Character
Was historical and had its history with pictures, maps and commentary on display.
Location
With no construction going on - location is great.
Staff
At first were a bit stand-offish - but then warmed up. By the time we left there were lots of smiles, waves and hugs goodbye.
Cleanliness & Comfort
Cleanliness was fine - maintained and provided with the basics. Comfort was questionable. It was very minimal - the A/C provided the most comfort and relief. Checking on the electrical plugs and door hardware would be recommended. Providing a light blanket/comforter or the option to ask for one would be a suggestion.
Local specialist: Emily Solís
Emily
Emily Solís
Local specialist in Managua, Panama | Replied on May 26, 2025
Hi Rudy! Thank you so much for taking the time to share such a detailed and thoughtful recap of your experience in Nicaragua. Reading through your message truly brought a smile to our faces, it’s incredibly rewarding to know that each guide, transfer, and experience contributed to a memorable and meaningful trip for you We’re especially happy to hear how well Julio, Ariel, Oscar, Agustín, Horacio, Eric, and the rest of the team took care of you along the way. Their dedication, local... Read more

Hi Rudy!

Thank you so much for taking the time to share such a detailed and thoughtful recap of your experience in Nicaragua. Reading through your message truly brought a smile to our faces, it’s incredibly rewarding to know that each guide, transfer, and experience contributed to a memorable and meaningful trip for you

We’re especially happy to hear how well Julio, Ariel, Oscar, Agustín, Horacio, Eric, and the rest of the team took care of you along the way. Their dedication, local knowledge, and warm hospitality are what we strive for, and your kind words are the best recognition they could receive. We will be sure to pass your feedback along to each of them, they’ll be thrilled!

It also means a lot to know that you felt safe, supported, and inspired throughout your trip, from delicious local meals and cultural encounters to breathtaking nature experiences. Your descriptions paint a beautiful picture of your travels, and we’re so grateful you chose to explore this part of the world with us

On behalf of the entire team, thank you once again for trusting us with your adventure. We would be absolutely delighted to assist you in planning another unforgettable trip in the future

Warmest regards,
Emily

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