Kimkim Trip Reviews

4.8
Based on 16,835 ratings
Read 16,835 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We, overall, are very satisfied with the serv...
France | Jun 24 - Jun 30, 2025

Warren
Warren G.
Ashburn, VA | Reviewed on Jul 07, 2025
We, overall, are very satisfied with the services provided by the Kim Kim team especially Sebastian. Throughout the planning process he was always quick to respond and make suggestions that worked out well for us. Our personal guide in Bordeaux, Hela, was a delight and took the time to explore the city and many of it's delightful food and beverage vendors. Ala Francaise host Vicki was also great and we really enjoyed her knowledge of the wine region and the process of wine making. Read more

We, overall, are very satisfied with the services provided by the Kim Kim team especially Sebastian. Throughout the planning process he was always quick to respond and make suggestions that worked out well for us.

Our personal guide in Bordeaux, Hela, was a delight and took the time to explore the city and many of it's delightful food and beverage vendors. Ala Francaise host Vicki was also great and we really enjoyed her knowledge of the wine region and the process of wine making.

Hotel Reviews
Lola Boutique hotel
Bordeaux

This small hotel was delightful and the staff was always helpful when we needed recommendations on things to do. It's location right across the street from St. Michel was a bonus. The atmosphere every evening for happy hour was fantastic taking place on the plaza in front of the church steps. The bartender made some amazing craft cocktails and we enjoyed sitting and people watching as we wound down our evening.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel du Cygne
Tours

Great location and fantastic large room. Most importantly, air conditioned! We happened to be in Tours France during an early heat wave and coming back after touring wineries and having dinner to a comfortable air conditioned room was most appreciated. David and the staff were friendly and accommodating during our three night stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Gourmet Dinner in Bordeaux
Gourmet Dinner in Bordeaux
Bordeaux

This dinner was fantastic and we were treated to a window seat that looked out over the central plaza and river bank. Food and wine were amazing and the cheese course for dessert featured a delicious selection of interesting cheese varieties.

Quality of Experience
Guides, Drivers and Staff
Wine discovery day from Bordeaux to Saint-Emilion
Wine discovery day from Bordeaux to Saint-Emilion
Bordeaux

Our guide was delightful and our first wine tasting was great with the winery staff taking time to explain the wines and the process of how the wines were grown, produced and bottled. Our second tasting stop was more of a hard sell on the owners preference for the sparkling wine they produced. Lunch was provided there and it was a great selection of cheese, charcuterie and fresh salad with a nice red wine paring. Saint -Emilion was amazing but we were only allowed 45 mins before we needed to be back to meet the driver for our return to Bordeaux.

Quality of Experience
Guides, Drivers and Staff
Transport
Villandry, Azay-le-Rideau castles & Vouvray wine tour - Full-day
Villandry, Azay-le-Rideau castles & Vouvray wine tour - Full-day
France

Our guide, Marion, for the tour of the amazing Castle Azay-le-Rideau, the Vouvray wine tour and the Chateau Villandry was amazing. She was so knowledgeable and was obviously a subject matter expert on the history and lifestyle of people who inhabited the Caste and Chateau.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine tasting and discovery tour of Caves Ambacia
Wine tasting and discovery tour of Caves Ambacia
Amboise

This tour was worth the short train ride from Tours to Amboise. The castle and Da Vinci's resting place and home were very enlightening.

Quality of Experience
Bordeaux gourmet & wine experience with a local
Bordeaux gourmet & wine experience with a local
Bordeaux

Hela was so engaging and knowledgeable about the history of Bordeaux and took us on a walking tour of some great local wine and culinary shops.

Quality of Experience
Guides, Drivers and Staff
Afternoon Tourraine Wine tour
Afternoon Tourraine Wine tour
France

Our guide for this private tour was a former Lieutenant Colonel in the French army and current winery co-owner. Very knowledgeable and took the time to take us first to the vinyard to explain the cultivation, pruning and harvesting of grapes before taking us to the wine cave for a tasting. This was a hightlig for us and we learned so much about appelations, terrior, and thcuteriee types of grapes allowed in the production of wines in the Lorre Valley. The tasting in the cave was accomapnied by a great selection of Cheeses. Really enjoyed this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Cité du Vin : priority access with the skip the line ticket and wine tasting
Cité du Vin : priority access with the skip the line ticket and wine tasting
Bordeaux

We wished we had alloted more time to tour this museum. It's multimedia and interactive exhibits were immersive and informative. Our wine tasting experience there was top notch and an experience not to be missed.

Quality of Experience
Guides, Drivers and Staff
UNESCO Guided cruise on the Garonne river
UNESCO Guided cruise on the Garonne river
Bordeaux

Our guide was delightful and knowledgeable but the trip was short and it's highlights were really just the history of the bridges we passed beneath and some overview of the architectural rules governing development and restoration of the city's building facdes. We schduled this for the afternoon after Cite du Vin and wished we had spent more time at Cite du Vin

Quality of Experience
Guides, Drivers and Staff
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Jul 07, 2025
Hi Warren and Maureen, how are you? Thank you so much for your kind words — I truly appreciate you taking the time to share your feedback! It was a real pleasure helping you plan your trip, and I’m so glad to hear that everything went smoothly and that the suggestions worked well for you. I’ll be sure to pass along your lovely comments to Hela and Vicki — they’ll be thrilled to know they made your experience even more special. If you ever feel like exploring another region of France (or... Read more

Hi Warren and Maureen, how are you?

Thank you so much for your kind words — I truly appreciate you taking the time to share your feedback!

It was a real pleasure helping you plan your trip, and I’m so glad to hear that everything went smoothly and that the suggestions worked well for you. I’ll be sure to pass along your lovely comments to Hela and Vicki — they’ll be thrilled to know they made your experience even more special.

If you ever feel like exploring another region of France (or coming back for more wine and food adventures!), I’d be delighted to help again.

Wishing you all the best,
Sebastian

The best trip we’ve ever been on!
Croatia | Jun 26 - Jul 3, 2025

L
layantie p.
Denver, CO | Reviewed on Jul 07, 2025
We really can’t say enough of the service provided by Zeljko and Antonia. From the beginning Antonia was responsive, quick to offer suggestions and solutions, and knew exactly how to manage a large group. I can’t think of 1 complaint on how she planned and executed this trip for us.
Zeljko is a STAR! He was not only our travel guide but became our friend by the end of the trip. Everything that was asked of him was followed up on and executed without fail. He noticed needs immediately and...
Read more

We really can’t say enough of the service provided by Zeljko and Antonia. From the beginning Antonia was responsive, quick to offer suggestions and solutions, and knew exactly how to manage a large group. I can’t think of 1 complaint on how she planned and executed this trip for us.
Zeljko is a STAR! He was not only our travel guide but became our friend by the end of the trip. Everything that was asked of him was followed up on and executed without fail. He noticed needs immediately and remedied them as quickly as he noticed them. He accompanied us to trips when he was supposed to be his free time.
Our family travels extensively and this trip was one of our best trips we’ve ever experienced.
I cannot recommend Antonia and Zeljko enough for making this happen.
It was flawlessly planned and executed.

Hotel Reviews
Occidental Hotel Ljubljana
Ljubljana
Authenticity & Character
Location
Staff
Cleanliness & Comfort
AC Hotel
Split
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Tirena
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Walking Tour of Ljubljana
Private Walking Tour of Ljubljana
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Bled Lake & a small town of Radovljica
Day Trip to Bled Lake & a small town of Radovljica
Ljubljana
Quality of Experience
Guides, Drivers and Staff
I
Transport
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik
Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Plitvice Lakes National Park
Private Walking Tour of Plitvice Lakes National Park
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Elafiti Islands - Private Half Day Speedboat Tour
Elafiti Islands - Private Half Day Speedboat Tour
Dubrovnik

Wish it was longer!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Split
Private Walking Tour of Split
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Konavle Region Culinary Experience (small group)
Konavle Region Culinary Experience (small group)
Croatia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Antonia Šutić Ljuština

Amalfi Coast and Rome: A Dream Family Vacation
Italy | Jun 27 - Jul 4, 2025

Michelle
Michelle P.
Tuckahoe, VA | Reviewed on Jul 07, 2025
The Gems of the Amalfi Coast and Eternal Rome vacation was my family's favorite and most memorable trip we've taken together. I usually plan our family vacations, but I was less confident about planning an international trip that would require either renting a car or scheduling multiple transfers during the trip. I decided to contact kimkim. I was so fortunate to have been connected with Chris. He listened to what I wanted, made adjustments along the way, and created a dream vacation for... Read more

The Gems of the Amalfi Coast and Eternal Rome vacation was my family's favorite and most memorable trip we've taken together. I usually plan our family vacations, but I was less confident about planning an international trip that would require either renting a car or scheduling multiple transfers during the trip. I decided to contact kimkim. I was so fortunate to have been connected with Chris. He listened to what I wanted, made adjustments along the way, and created a dream vacation for my family. He even arranged transportation for my oldest child to join the rest of the family on the second day, which was when she completed a summer term abroad. In addition to Chris, Maria was our local contact. She was always just a text away to answer questions and to provide us with drivers' contact information and pickup times. Having our activities and transportation taken care of allowed us to have a more relaxing and enjoyable vacation. The accommodations were another excellent aspect of our vacation. The Charme Spagna Boutique Hotel in Rome was a little gem! The room was comfortable and quiet, breakfast was excellent, and the staff were so kind and accommodating. In Sorrento, we enjoyed Hotel Leone with its lovely pool and patio, delicious breakfast, quiet but convenient location, and friendly staff. When we ended our trip with another stay in Rome, we found the accommodations at The Republic to be outstanding. Again, the rooms were comfortable and spacious, the staff accommodating, and the breakfast very enjoyable. The activities were where we truly made our memories, and Chris selected the perfect ones for our family. My family of five had so much fun at our Mediterranean cooking class at Villa Pane (even my 17-year-old son enjoyed it). Luca took us on an amazing tour of the Amalfi Coast, sharing many stories about local history and landmarks. We were so grateful that he was driving on the narrow and busy road! Paola was the most entertaining and engaging tour guide on our visit to Capri and Anacapri. She really took care of our group and made sure we had the best experience. Our private tour of Pompeii was fascinating. Our guide there was extremely interesting and informative, as was our guide at the Sistine Chapel and the Vatican Museum. We were impressed with and appreciative of the knowledge all of our guides shared with us. We were also grateful not to be part of a large tour group. The most people we were grouped with were another family of five. Another great thing about our vacation was that not every moment was planned. We had free time to explore Rome and Sorrento, visiting places that we chose along the way, including the beach in Sorrento and various historical sites and museums in Rome. We made the most of our time in Italy without stress, thanks to Chris, Maria, and the kimkim team. Now that we're home, we can't stop looking at our photos and dreaming of our next trip to Italy.

Hotel Reviews
Charme Spagna Boutique Hotel
Rome

The Charme Spagna Boutique Hotel in Rome was a little gem! The room was comfortable and quiet, breakfast was excellent, and the staff were so kind and accommodating. My family arrived very early in the morning in Rome. Although our room wasn't ready, the staff kept our luggage while we explored. They were able to open the room to us earlier than expected, which was nice since we were jetlagged. Of all the hotels we stayed in, my children enjoyed the breakfast and snacks here the most. Our room even opened to a lovely patio, where we enjoyed our meal. The hotel is also in convenient walking distance to Trevi Fountain and the Spanish Steps.

Authenticity & Character
Location
Convenient to Trevi Fountain, the Spanish Steps, and the Capuchin Crypt.
Staff
The front desk staff were extremely kind and accommodating. They kept our luggage before we could get into our rooms and after we checked out, before our train out of Rome.
Cleanliness & Comfort
The bed and shower were fantastic!
Hotel Leone
Sorrento

We enjoyed Hotel Leone with its lovely pool and patio, delicious breakfast, quiet but convenient location, and friendly staff. Our family of five had two rooms, which were conveniently assigned next to each other. Because it was so hot when we visited in July, we were glad to have the pool. We only wish it had stayed open past 7 PM.

Authenticity & Character
Location
It was nice and quiet outside of the main square of Sorrento, but it was easily walkable to all the restaurants and shops.
Staff
They were friendly, and the breakfast staff was especially attentive.
Cleanliness & Comfort
The housekeepers kept our rooms very nice. We also enjoyed having a balcony.
The Republic
Roma

We found the accommodations at The Republic to be outstanding. We were graciously welcomed at the front desk. Our family of five was assigned two spacious and comfortable rooms. We were even treated to a surprise bottle of Chianti when we arrived. Because it was so hot when we were visiting in July, we were happy to have a nice, luxurious shower in the room. Our family also enjoyed the breakfast with its variety of hot and cold foods, fruits, and beverages.

Authenticity & Character
From the treatment of the staff to the quality of the furnishings and comforts in the room, this hotel feels high-class.
Location
This hotel was convenient to the Rome Termini Station. We found the metro an easy way to travel across the city. We found some restaurants and shops within walking distance that had a more local/authentic vibe than some more centrally located ones.
Staff
Cleanliness & Comfort
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Jul 07, 2025
Dear Michelle, Thank you so much for the detailed review and description of your trip, and all your kind words and appreciation. I am humbled by your wonderful review, and Maria is grateful as well. I was very happy to help plan this memorable family experience for all of you, and that you enjoyed every aspect of it, transfers, tours, hotels, guides, free time, as well as the direct help from Maria and me when needed. I will be very happy to plan your next adventure again, either to Italy... Read more

Dear Michelle,

Thank you so much for the detailed review and description of your trip, and all your kind words and appreciation. I am humbled by your wonderful review, and Maria is grateful as well. I was very happy to help plan this memorable family experience for all of you, and that you enjoyed every aspect of it, transfers, tours, hotels, guides, free time, as well as the direct help from Maria and me when needed.

I will be very happy to plan your next adventure again, either to Italy or Greece. Until that time, I wish your family a wonderful rest of your summer and happy and safe travels!

Kind regards,
Chris

Amazing Experience in Norway
Norway | Jun 27 - Jul 5, 2025

S
Susan B.
Newark, NJ | Reviewed on Jul 07, 2025
Mathia planned an amazing trip for 11 of us incorporating all that we wanted to see and do in Norway. He was attentive, informative and efficient the whole way through. All the hotels were excellent, the tours were wonderful and all transportation was perfect. We could not have navigated this ourselves. Mathia is a professional with intimate knowledge of Norway. We all highly recommend Kim Kim and Mathia. Read more

Mathia planned an amazing trip for 11 of us incorporating all that we wanted to see and do in Norway. He was attentive, informative and efficient the whole way through. All the hotels were excellent, the tours were wonderful and all transportation was perfect. We could not have navigated this ourselves. Mathia is a professional with intimate knowledge of Norway. We all highly recommend Kim Kim and Mathia.

Hotel Reviews
Hotel Norge by Scandic
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amerikalinjen
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clarion Hotel Tyholmen
Arendal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Opera
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jul 07, 2025
Dear Susan,
Thank you very much for your lovely review.
I’m happy to hear that the trip was such a beautiful experience for you and the whole group—it means a lot to know it was memorable for everyone.
You made everything easy for me with your kindness, great communication, and wonderful cooperation. That’s real teamwork, and I genuinely appreciated it.
I would recommend you to any travel specialist out there—you were amazing to work with. I also hope you might decide to visit Norway again... Read more

Dear Susan,
Thank you very much for your lovely review.
I’m happy to hear that the trip was such a beautiful experience for you and the whole group—it means a lot to know it was memorable for everyone.
You made everything easy for me with your kindness, great communication, and wonderful cooperation. That’s real teamwork, and I genuinely appreciated it.

I would recommend you to any travel specialist out there—you were amazing to work with. I also hope you might decide to visit Norway again one day, perhaps exploring the northern part where I live.
I’d be more than happy to assist you in planning another unforgettable journey.
I wish you and your family all the best. :)
Mathia

The trip was fantastic. Virtually all of the ...
Indonesia | Jun 25 - Jul 6, 2025

Mark
Mark F.
the Netherlands | Reviewed on Jul 07, 2025
The trip was fantastic. Virtually all of the accomplishments exceeded expectations. The guides and drivers were fantastic. Felt like we got an excellent feel for Indonesia. Regarding all of the above Yuqqa did a terrific job. There were a couple of areas she fell short in. She arranged two hikes for us, only one of which we did. That was the Mt Batur hike. She did not adequately explain what the hike was. The first ninety minutes or so were on a road going up the mountain with cars passing... Read more

The trip was fantastic. Virtually all of the accomplishments exceeded expectations. The guides and drivers were fantastic. Felt like we got an excellent feel for Indonesia.

Regarding all of the above Yuqqa did a terrific job. There were a couple of areas she fell short in. She arranged two hikes for us, only one of which we did. That was the Mt Batur hike. She did not adequately explain what the hike was. The first ninety minutes or so were on a road going up the mountain with cars passing us. I don't understand why we weren't dropped off further up the mountain. On the way down we were. It was poorly planned or executed.

The second hike was supposed to be to the Wae Bae village. My son looked it up on All Trails and the reports were daunting. We have hiked all over the world, but were not prepared for anything serious. We received virtually no explanation from Yuqqa about the hike. She actually tried down playing the trail report. Even asked to see it. Once we had decided not to do the hike she continued to press us to do it. In fairness maybe she just thought it would be an amazing experience, but regardless it was way too much. She was very inconsistent with her descriptions of the hikes, at one point even countering what she had said in the itinerary. She asked me the same question a few times when she was pushing the hike. She wasn't even communicating with the guide who did a terrific job of making alternative plans. She sounded angry and unaware of what was going on.

My other criticism of her regarded her availability. She wanted to arrange for a call, but when I went on the website her open times were at 3 and 4 am of my local time zone. Not acceptable. At times I didn't receive a response on the WhatsApp chat for an overly long time, sometimes not until the next day. Fortunately our guides or drivers were always available to help.

I really enjoy working with Kimkim. I would not do another trip with Yuqqa.

Hotel Reviews
Jakarta Airport Hotel
Jakarta

Hotel was basic. We arrived into terminal 3 at Jakarta. Yuqqa had selected a hotel in terminal 2, but we flew out of terminal 1 the next morning. Why so much movement. Spending the night at the terminal we arrived at would have been much easier and better.

Authenticity & Character
Location
A different terminal
Staff
Cleanliness & Comfort
Arma Museum & Resort

Absolutely fantastic. Was our favorite hotel of the trip. Grounds were magnificent and the staff was great.

Authenticity & Character
Felt like you were in Indonesia
Location
The center of Ubud
Staff
Cleanliness & Comfort
Puri Santrian Beach Resort & Spa
Bali

A beautiful resort right on the ocean

Authenticity & Character
Location
Right on the ocean
Staff
Cleanliness & Comfort
Wae Rebo Lodge

VERY basic, but we expected that. We were only there to access the hike, which we never did.

Authenticity & Character
Maybe a little too authentic
Location
Staff
Cleanliness & Comfort
Bayview Gardens Hotel

Gorgeous views of the harbor

Authenticity & Character
Location
Views of the harbor and access to downtown
Staff
Cleanliness & Comfort
Loved breakfast being served on our private porch every morning
Private cruise trip in Komodo National Park
Labuan Bajo, Indonesia

The highlight of the trip was the MonaLisa 3. The crew was great. Boat was lacking only one small thing, places to sit. There were no chairs. A couple of benches but nothing else. Everything else was great. Our guide Robert was absolutely sensational. By the end of the trip it felt like we were hanging out with a friend who was a local. When we had the problem with the Wae Rebo hike Robert saved the day. He was amazing looking for Komodo Dragons. He made up for all of Yuqqa's mistakes. One of the best guides I have ever had.

Authenticity & Character
Food was all local and tasty
Location
The snorkeling was amazing.
Staff
Crew was focused on all our needs
Cleanliness & Comfort
Activity Reviews
Komodo Cruise Day 2
Komodo Cruise Day 2
Indonesia

Ten stars. Best day of the trip. We saw eight Komodo Dragons! Two terrific snorkeling experiences. We will remember this day for the rest of our lives.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunrise trek to Mount Batur
Sunrise trek to Mount Batur
Indonesia

A little bit touristy and poorly scheduled as mentioned previously. View was magnificent.

Quality of Experience
Guides, Drivers and Staff
Transport
Komodo Cruise Day 1
Komodo Cruise Day 1
Indonesia

Fantastic

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Vanilla Plantation Trekking at Dukuh Buahan Village
Vanilla Plantation Trekking at Dukuh Buahan Village
Ubud, Bali

Very authentic. Loved the hike through the rice fields

Quality of Experience
Guides, Drivers and Staff
Transport
Komodo Cruise Day 3
Komodo Cruise Day 3
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yuqqa Macdalena

Our local specialist Hoa was excellent in hel...
Thailand | Jun 22 - Jul 3, 2025

D
Donald K.
San Jose, CA | Reviewed on Jul 07, 2025
Our local specialist Hoa was excellent in helping plan our Thailand vacation! We appreciated her communication before, during, and after the trip. She would reach out daily to check on our group and address any issues that arose (there were none). Our tour guides Nana (Bangkok), Bam (Chiang Mai), and Billy (Krabi) took great care of everyone in the group, from the kids to the seniors. Also our guides during the excursions, Boy at Elephant Eco Valley and Mr. A at SeaKayak Krabi, were... Read more

Our local specialist Hoa was excellent in helping plan our Thailand vacation! We appreciated her communication before, during, and after the trip. She would reach out daily to check on our group and address any issues that arose (there were none).

Our tour guides Nana (Bangkok), Bam (Chiang Mai), and Billy (Krabi) took great care of everyone in the group, from the kids to the seniors. Also our guides during the excursions, Boy at Elephant Eco Valley and Mr. A at SeaKayak Krabi, were wonderful as well.

Hotel Reviews
Varana Krabi Hotel

Excellent breakfast buffet and restaurant. Great resort for active vacationers such as swimming, working out, yoga, rock climbing, Muay Thai boxing.

Authenticity & Character
Great for active people.
Location
Walking distance to the beach and restaurants.
Staff
All the staff was friendly.
Cleanliness & Comfort
Clean and spacious rooms.
Nysa Hotel Bangkok Sukhumvit 11
Bangkok

Great location, only 15 minute walk to Terminal 21 shopping mall. Very busy hotel. Breakfast buffet staff were not very friendly though. Some guests were sitting with their bare feet on the couch and coffee table in the lounge area.

Authenticity & Character
Breakfast dining staff could be friendlier.
Location
Close to 7-11 and Terminal 21 mall.
Staff
Breakfast dining staff could be nicer. It was very busy so maybe they were under a lot of stress.
Cleanliness & Comfort
Rooms were clean and spacious.
Solitaire Bangkok Sukhumvit 11
Bangkok

Great location, only 15 minute walk to Terminal 21 shopping mall. Excellent breakfast buffet.

Authenticity & Character
Clean and modern design.
Location
Close to Terminal 21 mall.
Staff
Staff was friendly and helpful.
Cleanliness & Comfort
Clean and spacious rooms.
De Chai The Colonial Hotel & Spa
Chiang Mai

Great location, only 15 minute walk to the night market. Good breakfast buffet.

Authenticity & Character
Location
Only a 15 minute walk to the night market.
Staff
Staff was friendly and helpful.
Cleanliness & Comfort
Clean and spacious rooms.
Activity Reviews
Doi Inthanon National Park - A Touch of Nature
Doi Inthanon National Park - A Touch of Nature
Chiang Mai

Great place to go hiking and learn about the Hmong people native to the area.

Quality of Experience
Food
Tom Yum soup, fried fish.
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

Wonderful activity for all ages and to buy souvenirs.

Quality of Experience
Food
Fried bananas, mango and sticky rice, noodles.
Guides, Drivers and Staff
Transport
Chiang Mai Culture and Art
Chiang Mai Culture and Art
Chiang Mai

The kids enjoyed learning about the temple and the craftsmanship involved in the silver pieces. They loved making their own key chains out of aluminum.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-guided Bangkok Exploration
Self-guided Bangkok Exploration
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Wat Umong & monk blessing
Wat Umong & monk blessing
Chiang Mai

Very interesting tour about the history of the temple.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Elephant Rendezvouse & Bamboo Rafting in Mae Tang
Private Elephant Rendezvouse & Bamboo Rafting in Mae Tang
Chiang Mai

Highlight of the trip. Learned how to take care of elephants, feed them, make paper from their poop, and bathe them.

Quality of Experience
Food
Fried rice, chicken satay.
Guides, Drivers and Staff
Our excursion guide Boy was very knowledgeable.
Transport
Phi Phi Islands Discovery by Private Premium Speedboat
Phi Phi Islands Discovery by Private Premium Speedboat
Krabi

Great place to play on the beach, snorkel, and dine on the beach.

Quality of Experience
Food
Pomelo salad
Guides, Drivers and Staff
Billy and the boat crew took excellent care of everyone.
Transport
Private Half Day Kayaking at Ao Thalane
Private Half Day Kayaking at Ao Thalane
Krabi

Fun activity for all ages. No paddling required if you hire a guide to paddle for you. Beautiful scenery. Lots of animals to see.

Quality of Experience
Guides, Drivers and Staff
Mr. A and his crew were great. They were super friendly, knowledgeable, and helpful for people in our group that couldn’t paddle.
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

Great way to try the street food without the fear of getting sick.

Quality of Experience
Food
Everything
Guides, Drivers and Staff
Transport
Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on Jul 07, 2025

Hi Donald,
Thank you so much for such an amazing review! It was truly a pleasure helping you plan your family's Thailand vacation, and I’m so happy that we were able to make it a memorable experience.
It’s wonderful to hear that Nana, Bam, Billy, Boy, and Mr. A helped make your trip even more special — they’ll be so happy to hear your kind words!
Wishing you and your family many more amazing adventures ahead. Hope to see you again soon in your next trip to my home country Vietnam🤗🥰
Warmest,
Hoa

The hotel was in the center of everything we ...
France | Jun 30 - Jul 6, 2025

S
Shannon B.
Newark, NJ | Reviewed on Jul 07, 2025
The hotel was in the center of everything we explored and the staff was absolutely amazing and was very welcoming. I absolutely loved the dinner cruise as it was one of my favorites along with Disney land.
The tours were wonderful with lots of amazing history and art,
The metro made things alittle stressful at times into navigating the city.
Read more

The hotel was in the center of everything we explored and the staff was absolutely amazing and was very welcoming. I absolutely loved the dinner cruise as it was one of my favorites along with Disney land.
The tours were wonderful with lots of amazing history and art,
The metro made things alittle stressful at times into navigating the city.

Hotel Review
Hôtel Parc Saint Séverin
Paris

Such a great fit! The staff was welcoming and very accommodating and helped in any way you needed. Felt spoiled while we were there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris

Made this truly an amazing way to end the trip. It was amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Haut Marais & Canal St Martin Food Tour
Haut Marais & Canal St Martin Food Tour
Paris

Loved trying all the famous and delicious foods of Paris!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Replied on Jul 09, 2025

Hello Shannon,
Thank you so much for your great feedback. That's invaluable for us to control, maintain and improve the quality of our services. Be sure I'll share this with my Operation Team and all local providers.
Best regards
Joel

An unforgettable trip to Northern Ireland and Scotland thanks to Salome and kimkim!
Scotland | Jun 22 - Jul 5, 2025

J
John C.
Rancho Palos Verdes, CA | Reviewed on Jul 06, 2025
We had an absolutely wonderful time on this trip to Northern Ireland and Scotland! Salome did an extraordinary job planning the trip, and patiently took into account our many updates and requests. We ran into just a couple of minor hiccups during the trip, but Salome and kimkim were instantly reachable and quickly (within minutes) resolved them. I would highly recommend kimkim to anyone, and will definitely use them again in the future. During this trip, we visited Belfast, Glasgow,... Read more

We had an absolutely wonderful time on this trip to Northern Ireland and Scotland! Salome did an extraordinary job planning the trip, and patiently took into account our many updates and requests. We ran into just a couple of minor hiccups during the trip, but Salome and kimkim were instantly reachable and quickly (within minutes) resolved them. I would highly recommend kimkim to anyone, and will definitely use them again in the future.

During this trip, we visited Belfast, Glasgow, Inverness, Isle of Skye, and Edinburgh. Kimkim reserved excellent hotels for us at each location, with the highlight being the Tigerlily in Edinburgh. Of these locations, Isle of the Skye was the only one where we ran into any difficulties. Not only is Isle of Skye out of the way, it is also not equipped for the large number of tourists it receives. We stayed in Portree, the largest town on the Isle, and found it very difficult to find restaurants with availabilities for dinner. Most restaurants and shops there close relatively early. Private transportation and taxi service is difficult to arrange as well.

One other note is that while kimkim arranged for private transportation for most transition points, we did have to move our own luggage to and from the train stations to our local hotels. This was typically a 10 to 20 minute walk that could be uphill over ragged streets. We probably would have chosen this over any additional expense, but others may feel differently.

Hotel Review
Tigerlily
Edinburgh

This is a truly exceptional hotel! The lobby is absolutely gorgeous, the room was massive and elegant, and the hotel and wait staff could not have been more gracious and helpful. I could not give a higher recommendation for this hotel!

Authenticity & Character
Very modern and elegant boutique hotel
Location
Great location in the newer part of Edinburgh near many shops, restaurants, and pubs.
Staff
I have never felt more welcomed than by Tigerlily's hotel and wait staff. They were incredible!
Cleanliness & Comfort
A true 5-star experience!
Activity Review
Eat Walk Glasgow
Eat Walk Glasgow
Glasgow

The food and drinks on this tour were fabulous, and each stop presented a unique view of Glasgow. However, the true highlight of the tour was Megan, our tour guide. Megan was full of personality and highly knowledgeable about the venues, the food, and Glasgow in general. She made the tour a very enjoyable experience for all of us.

Quality of Experience
Great choice of venues
Guides, Drivers and Staff
Megan was exceptional. She was so fun to talk to and had an impressive knowledge of Glasgow.
Local specialist: Salomé Deroyer
Salomé
Salomé Deroyer
Local specialist in Lyon | Replied on Jul 07, 2025

Hi John,
Thank you so much for your heartfelt review. It was a pleasure to create such a memorable trip for all 6 of you!
I'm especially glad you liked the Tigerlily hotel, it is one of the team's favorite in Edinburgh!
Thank you again for traveling with us, and I do hope to hear from you soon for future trips! 😊
All the best,
Salomé & the High Point Holidays Team

trip of a lifetime!
Norway | Jun 19 - Jun 29, 2025

Valerie
Valerie D.
Boston, MA | Reviewed on Jul 06, 2025
Linda was an amazing vacation coordinator! She suggested many activities that I never would have found on my own. It was so easy to have transportation and accommodations arranged in advance. Our favorite activities were the fjord safari and floating sauna in Flam and our stay at Bestebakken. Read more

Linda was an amazing vacation coordinator! She suggested many activities that I never would have found on my own. It was so easy to have transportation and accommodations arranged in advance. Our favorite activities were the fjord safari and floating sauna in Flam and our stay at Bestebakken.

Hotel Reviews
Bestebakken
Hafslo

Such a unique experience with a beautiful location, welcoming host, and delicious food!

Authenticity & Character
Lindis is an amazing host with great stories. She grows much of her own food which she then prepares to serve. Fun having alpacas outside to feed and watch.
Location
Staff
Cleanliness & Comfort
Clarion Hotel The Hub
Oslo

Very convenience location! The most amazing breakfast buffet!

Hotel Norge by Scandic
Bergen

Awesome convenient location! Spa was very nice. Breakfast was huge and delicious.

Location
Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Jul 07, 2025

Thank you so much for your lovely feedback, Valerie. I am happy to read you enjoyed your trip and the activities & places you visited. I wish you and your family a nice summer onwards and hope to see you back in Norway another time! Best, Linda

Our family of 4 had an incredible trip to Pra...
Austria | Jun 20 - Jun 29, 2025

Kassie
Kassie T.
Palmdale, CA | Reviewed on Jul 06, 2025
Our family of 4 had an incredible trip to Prague, Vienna and Budapest in June 2025. I liked working with Clemens, Kamilla and Andrew. They even encouraged a send-off call to review the trip plans prior to our departure. Hands down, Prague was our favorite probably because of the medieval feel and our hotel was perfectly located. In Vienna, Kamilla made excellent dinner reservations and suggestions and we probably had our favorite and most memorable dinner based off of her reservation - at... Read more

Our family of 4 had an incredible trip to Prague, Vienna and Budapest in June 2025. I liked working with Clemens, Kamilla and Andrew. They even encouraged a send-off call to review the trip plans prior to our departure. Hands down, Prague was our favorite probably because of the medieval feel and our hotel was perfectly located. In Vienna, Kamilla made excellent dinner reservations and suggestions and we probably had our favorite and most memorable dinner based off of her reservation - at Plachutta and ordered Tafelspitz! We really enjoyed our e-bike tour in Vienna. This tends to be favorite family activity for us when we travel and Vienna is the perfect place for e-biking. We enjoyed Budapest but our hotel was farther away from the action. However, we were in very large hotel suite that was fantastic for a family of 4. And it was part of a large mall that my teenagers really enjoyed.

Hotel Reviews
Hotel At the Golden Scissors (U Zlatých nůžek)
Prague

Loved everything about this hotel! Even the restaurant had incredible food and the breakfast was perfect. The only issue was no elevator - so walking the steps to the top floor but that is Europe for you. Perfect location, perfect place!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Austria Classic hotel
Vienna

Great hotel and super friendly staff. The suana and fitness were under construction and not usable. That is the only reason for the 4 stars.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Crowne Plaza Budapest
Budapest

Nice hotel but farther from where we wanted to be. The suite was amazing but the a/c didn't work well.

Authenticity & Character
It's modern, not historic.
Location
Farther from where we wanted to be.
Staff
Cleanliness & Comfort
A/C didn't work well but they provided fans.
Activity Reviews
Candlelight Dinner Cruise
Candlelight Dinner Cruise
Budapest

Loved this .Exactly what we were looking forward to.

Day Trip from Prague to Bohemian and Saxon Switzerland
Day Trip from Prague to Bohemian and Saxon Switzerland
Prague

This is an incredibly long day. You will sweat and be exhausted. It is something to know ahead of time. We didn't anticipate how much of a hiking day this would be - lots of elevation and steep hills.

E-Bike through Vienna - Highlight Tour - private
E-Bike through Vienna - Highlight Tour - private
Vienna
🎵 Classical Concert Extravaganza: Vienna Baroque Orchestra 🎶
🎵 Classical Concert Extravaganza: Vienna Baroque Orchestra 🎶
Vienna

This was more informal than we were expecting. I think we just had the wrong expectations. We dressed up but then most were in shorts and tshirts.

 Guided  Tour Old Town Prague & Jewish Quarter
Guided Tour Old Town Prague & Jewish Quarter
Prague

Dana was great but we were so tired after just arriving in Prague from a long day of travel. We shouldn't have booked something right at our arrival.

Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Vienna | Replied on Jul 07, 2025
Hi Kassie, Thank you so much for taking the time to write such a detailed and thoughtful review of your June trip—it truly made my day to read it! I’m thrilled to hear that you and your family had an incredible time in Prague, Vienna, and Budapest. It was a pleasure working with you, alongside Kamilla and Andrew, to craft this journey. I'm especially happy that Prague left such a strong impression—what a magical city, right? And I agree, Hotel At the Golden Scissors is a gem (even if those... Read more

Hi Kassie,

Thank you so much for taking the time to write such a detailed and thoughtful review of your June trip—it truly made my day to read it!

I’m thrilled to hear that you and your family had an incredible time in Prague, Vienna, and Budapest. It was a pleasure working with you, alongside Kamilla and Andrew, to craft this journey. I'm especially happy that Prague left such a strong impression—what a magical city, right? And I agree, Hotel At the Golden Scissors is a gem (even if those stairs are a bit of a workout!).

It’s wonderful that Kamilla’s dinner suggestion at Plachutta turned into such a memorable experience. And the e-bike tour in Vienna—so glad your family enjoyed it! Vienna’s layout and wide boulevards really do make it perfect for biking.

Thanks also for the honest feedback about the Budapest hotel location and A/C situation—that kind of insight helps us fine-tune future plans, and I’ll definitely take that into account next time we plan something in the city.

I also appreciate the notes on the Bohemian Switzerland hike and the concert—great reminders of how important pacing and expectation-setting are, especially after a long travel day.

It was a real pleasure supporting you on this adventure, and I’d love to help with your next one—whether it's a return to Central Europe or somewhere new entirely.

Wishing you and your family a wonderful rest of the summer!

Warm regards,
Clemens Sengwein-Reti
Local Specialist – Prime Tours & Avellera

wonderful!
Norway | Jun 29 - Jul 5, 2025

K
Keith V.
Seattle, WA | Reviewed on Jul 06, 2025

Krista did a great job coordinating everything for us; wonderful ideas and and reservation selection. Your 24-hour support team was super helpful along the way...that is a great service. its almost impossible to get ahold of anyone these days, and that service was top notch.

Thank you!
Keith and Sydney

Local specialist: Krista Muuk
Krista
Krista Muuk
Local specialist in Kristiansand | Replied on Jul 07, 2025

Hi Keith and Sydney,

Thank you so much for your kind words! I'm so glad everything came together smoothly for you.

It was such a pleasure working with you—thank you again for the opportunity. Wishing you many more wonderful experiences ahead!

Warm regards,
Krista & the team

Curated Trip to Ecuador
Ecuador | Jun 20 - Jun 28, 2025

M
Mina O.
Miami, FL | Reviewed on Jul 06, 2025
We worked with Majo and Steven to plan our Ecuadorian adventure, which included the Napo Cultural Center in the Amazon, Chilcabamba in the Andean region, and Casa Aliso to close out the trip in Quito. Majo was patient and thoughtful as we went back and forth about the details of our itinerary. She adapted to our wants/needs and the result was a well-planned and executed trip with a lot of moving parts. Our tour guide, Luis, in the Amazon was a 10/10. Incredible wealth of knowledge and really... Read more

We worked with Majo and Steven to plan our Ecuadorian adventure, which included the Napo Cultural Center in the Amazon, Chilcabamba in the Andean region, and Casa Aliso to close out the trip in Quito. Majo was patient and thoughtful as we went back and forth about the details of our itinerary. She adapted to our wants/needs and the result was a well-planned and executed trip with a lot of moving parts. Our tour guide, Luis, in the Amazon was a 10/10. Incredible wealth of knowledge and really made our time in the jungle special. Chilcabamba was a modern, rustic lodge surrounded by wildflowers and beautiful views of several volcanoes. The food prepared by the staff was fresh, local and delicious. Casa Aliso in Quito was perfectly situated for those that enjoy exploring the city on their own as it was very safe, and centrally located to dining hot spots, shops and local attractions. Taking the metro to the old city was a breeze and felt totally safe (also an incredible engineering feat). Majo & Steven went above and beyond to ensure everything was going according to plan and that we were happy. They checked in on us regularly on the what’s app thread and were highly responsive when we had questions. We also enjoyed meeting them at a local brewery to share insights from the trip. They were sweet, sincere and full of knowledge about what makes Ecuador special. Overall, we feel like we stumbled upon a gem with KimKim and we have been recommending to friends & family since. Thank you for an unforgettable adventure. We’ll be back!

Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Jul 07, 2025
Dear Mina, We wanted to thank you for the wonderful review you wrote. Reading your words made our day! We appreciate the time you took to write it, Every word meant so much. It was such a pleasure for Steven and me to work with you and Houston and be part of your Ecuadorian adventure. We're so happy to hear that you enjoyed each special place, from the unforgettable time with Luis in the Amazon to the breathtaking views at Chilcabamba and the charm of Casa Aliso. It’s incredibly rewarding... Read more

Dear Mina,

We wanted to thank you for the wonderful review you wrote. Reading your words made our day! We appreciate the time you took to write it, Every word meant so much. It was such a pleasure for Steven and me to work with you and Houston and be part of your Ecuadorian adventure.

We're so happy to hear that you enjoyed each special place, from the unforgettable time with Luis in the Amazon to the breathtaking views at Chilcabamba and the charm of Casa Aliso. It’s incredibly rewarding to know that the care and attention we put into planning your trip helped create such meaningful memories for you both.

Your message is a beautiful reminder of how lucky we are to be doing what we love for people who love what we do. That kind of connection is what makes this work uplifting and inspires us to keep going the extra mile.

It was an honor to be part of your journey, and I’m so happy to know Ecuador left such a positive impression on both of you. If you ever decide to return, or if friends or family plan a visit, we´d be delighted to help again.

Thank you once again for your trust in Steven and me. We will stay in touch.

Warm regards,
Majo & Steven

Once in a Lifetime Trip
Italy | Jun 22 - Jul 5, 2025

Paul & Mary Ann
Paul & Mary Ann S.
Nicetown-Tioga, PA | Reviewed on Jul 06, 2025
Melanie made this family trip a once in a lifetime trip. We started planning over 20 months ahead and she led me through all the necessary details once I laid out things we wanted to see and places we wanted to visit. She set up a couple of unbelievable events that made the trip beyond description. I had 13 of my family the first week and 11 continued onto week 2. She made all the arrangements for our visit from hotels and tour guides; all of which were the best! I even asked her to make... Read more

Melanie made this family trip a once in a lifetime trip. We started planning over 20 months ahead and she led me through all the necessary details once I laid out things we wanted to see and places we wanted to visit. She set up a couple of unbelievable events that made the trip beyond description. I had 13 of my family the first week and 11 continued onto week 2. She made all the arrangements for our visit from hotels and tour guides; all of which were the best! I even asked her to make some dinner reservations away from tourists and they were all great restaurants reserved! The suggestion of the private boat tour out to Capri was worth the entire trip - it was fabulous! My daughter and granddaughters called her throughout the trip to locate the tour guides or see verify the plans for the day and she was always available to us. In fact, there were times when I called from the states and it was late at night, when she was homes with her kids but still answered the phone and handled all my questions. She and her team were the greatest! I would never do an Italy tour without them!

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jul 08, 2025
Hi Paul, it took me a few days to reply to your review and even now I am smiling with tears (happy ones) in my eyes. I can't really descibe what a pleasure it has been; from day one, when we had no idea about dates, number of people, not really sure where you wanted to go, all I remember you saying was ''I want this to be the best holiday for my whole family'' and I immediately knew I had to make it as special as I could! And yes, we had a few calls with my screaming babies and even then you... Read more

Hi Paul,

it took me a few days to reply to your review and even now I am smiling with tears (happy ones) in my eyes. I can't really descibe what a pleasure it has been; from day one, when we had no idea about dates, number of people, not really sure where you wanted to go, all I remember you saying was ''I want this to be the best holiday for my whole family'' and I immediately knew I had to make it as special as I could! And yes, we had a few calls with my screaming babies and even then you would say, just enjoy the madness.

So thank you once again for trusting me completely with your special holiday and I wish you all the best, you have a great family and I feel honoured to have had you as my guests.

My best wished to Mary Ann, take care Paul and GRAZIE!

Melanie

Joao and team did an excellent job to customi...
Portugal | Jun 27 - Jul 5, 2025

S
Susan B.
Flagami, FL | Reviewed on Jul 06, 2025

Joao and team did an excellent job to customize our experience. Excellent time all around. Thanks to the team!

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jul 07, 2025

Hi Susan,

Thank you so much for your kind words. I am truly happy to hear you had an excellent time and that the experience felt personalized and enjoyable. It was a real pleasure to help you plan this trip, and I will be sure to pass your thanks along to the rest of the team as well.

If you ever feel like returning to Portugal or exploring Spain, I will be here and happy to help.

Your friend in Portugal,
João

Family Thailand holiday
Thailand | Jun 14 - Jun 28, 2025

Dianne
Dianne M.
Australia | Reviewed on Jul 06, 2025
The process of getting a trip plan organised and the communication with Tina/Kim Kim throughout the process was great. It is possible that there was some misunderstanding about exactly what we were after but this was probably not Tinas fault. We were disappointed with Bangkok and found our tour to be too long, too detailed and the family lost interest. We cancelled our day 2 tour for this reason. Our excursions in Chang Mai were generally great, except for mountain trip which was completely... Read more

The process of getting a trip plan organised and the communication with Tina/Kim Kim throughout the process was great. It is possible that there was some misunderstanding about exactly what we were after but this was probably not Tinas fault. We were disappointed with Bangkok and found our tour to be too long, too detailed and the family lost interest. We cancelled our day 2 tour for this reason. Our excursions in Chang Mai were generally great, except for mountain trip which was completely fogged out and we could see nothing. The elephant sanctuary and the cooking class were fabulous. The company we did our diving in Koh Tao was also a great. Some of the other tours were not as good. When you say small group tours I expected maybe 10 people, not 30 something as was the case with the Ang Thong Marine Park trip. The boat was packed, no room to move and you could not see out of it. The whole day was like herding sheep from one overcrowded destination to another with too much time at each. I would have much preferred a private trip and would have been happy to pay for it.

Hotel Reviews
The Inside House
Chiang Mai

Amazing hotel, just beautiful. Staff and amenities and the attention to detail was superb. Cannot rate highly enough.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sairee Hut Resort
Surat Thani

Lovely stafff and great location. Rooms are a bit dated but very comfortable .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Garrya Tongsai Bay Samui
Surat Thani

The resort is lovely. The grounds and accommodation are beautiful & the pool and private beach superb. the staff are just lovely and the breakfast is great. My only small criticism is that the resort is a 15 minute ($20 aud) grab ride from Chaweng. As such I think the resort should offer a regular free shuttle service in and out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Koh Kret Island Adventure: Culture, Biking, and Local Experiences
Koh Kret Island Adventure: Culture, Biking, and Local Experiences
Bangkok

Didn't do it. Was told there was nothing open on the island on a Monday, it was super hot and wondered why it was suggested.

Traditional Thai Massage at Fah Lanna Spa
Traditional Thai Massage at Fah Lanna Spa
Chiang Mai

This was not a pleasant experience for the family as a whole. I enjoyed the massage as I like a firm remedial massage however my family hated it. I don't understand why you would recommend this type of experience. It would have been so much nicer if it was a relaxation massage with oil not a pounding. Really disappointed

Quality of Experience
Guides, Drivers and Staff
We all loved Mr Toy. What a delight
Transport
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok

As our plane was late, we only went to the food street. We felt rushed through the street and not really able to stop and look at things. At the end we found out we weren't going to go back up the street. We ended up having dinner in a nearby restaurant. We did not need a guide to do this.

Quality of Experience
Guides, Drivers and Staff
Elephant Nature Park Visit
Elephant Nature Park Visit
Chiang Mai

This was a great morning. The elephant sanctuary is wonderful and to be up close to the elephants and see them thriving in their new environment was wonderful.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Bangkok by local transfers and walking tour
Exploring Bangkok by local transfers and walking tour
Bangkok

Nina was a wealth of information, however we didn't really want to know every intricate detail about each temple. She was lovely but when I tried to explain that the family was losing interest she didn't really understand. In the end we cut the tour short.

Quality of Experience
Guides, Drivers and Staff
Transport
Fun Diving (Scuba diving certification not need)
Fun Diving (Scuba diving certification not need)
Koh Tao

We had a great day and the company we used were very professional and lovely. Unfortunately we got bad weather and the second dive was very average.

Quality of Experience
Guides, Drivers and Staff
Transport
A Day trip to Doi Inthanon National Park!
A Day trip to Doi Inthanon National Park!
Chiang Mai

There is no point in going on this day trip if the weather isn't perfect. We were ill equipped. It was wet and cold. We could see nothing as there was a fog completely blacking out the views and the pagodas. We felt it was a waste of a day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Grandma's Home Cooking School
Grandma's Home Cooking School
Chiang Mai

This was a really fun day. The food we cooked, our guide and the whole experience was wonderful

Quality of Experience
Guides, Drivers and Staff
Transport
Angtong National Marine Park
Angtong National Marine Park
Thailand

This was sold to us as a small group tour. I do not consider 30 plus people a small group. the trip to the first island takes nearly 2 hours. You are squashed in a speedboat with your knees touching the seat in front of you. You cannot see out of the boat unless you stand up. The destinations are pretty but are overcrowded with 100's of people on similar excursions. You spend too much time at each place and it is like herding sheep.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Jul 07, 2025

Hi Dianne,
Thank you so much for your kind review! I'm really happy to hear you had a great time and truly appreciate your thoughtful feedback.
Warm regards,
Tina

Perfect 2 days in London and week in Scotland
Scotland | Jun 27 - Jul 5, 2025

C
CAG
Chicago, IL | Reviewed on Jul 06, 2025
We had a wonderful trip to London (2 days) followed by a week in Scotland. Justine set us up with two fabulous walking tours (thanks Guy and Gareth) and the best hotels! Highly recommend. Loved Edinburgh! Read more

We had a wonderful trip to London (2 days) followed by a week in Scotland. Justine set us up with two fabulous walking tours (thanks Guy and Gareth) and the best hotels! Highly recommend. Loved Edinburgh!

Hotel Reviews
The Clermont London, Victoria
London

Excellent location, friendly staff, nice breakfast, lobby was great! Room was small with no view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Market Street Hotel
Edinburgh

Excellent location, fabulous breakfast (best of our trip), free mini bar, great rooms (but no view). One staff member in the bar was very unpleasant on more than one occasion but all other service was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tarradale Cottage
Portree

What a special treat! Excellent view of the water. Comfortable beds. Clean house. Nice to have all en suite bathrooms and laundry!

Authenticity & Character
Location
Cleanliness & Comfort
No 26 by the Sea
Oban

Wonderful staff from the moment we walked in (with a champagne toast). Superb made to order breakfast. Whole inn was incredible. Cozy and comfortable room with amazing views! Can’t say enough positive!! Quiet and peaceful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Loch Lomond Guesthouse
Arden, Loch Lomond

Really nice family owned inn. Rooms were super clean with great Scottish plaid decorating and clean and cool bathrooms. They got up 30 min early to get us breakfast before our flight out. Really fresh and yummy breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Royal Morning Private Walking Tour
Royal Morning Private Walking Tour
London

Guy was amazing! So much energy and so knowledgeable. He was extremely interested in the history and economics of London. We felt so fortunate to spend the morning learning and laughing with him!

Quality of Experience
Guides, Drivers and Staff
Yay for Guy!
Entry tickets to The Churchill War Rooms
Entry tickets to The Churchill War Rooms
London

Best experience enhanced by having Guy walk us through and sharing his knowledge and passion. I think the audio guide would have been good but we were fortunate to have a special tour!

Quality of Experience
Guides, Drivers and Staff
Private Walking Tour of Edinburgh with a Top Local Guide
Private Walking Tour of Edinburgh with a Top Local Guide
Edinburgh

Gareth was very knowledgeable. We loved his stories! Learned so much in our three hours with him. Best way to start our time in Edinburgh

Quality of Experience
Guides, Drivers and Staff
Dalwhinnie Classic Distillery Tour
Dalwhinnie Classic Distillery Tour
Scotland

Such a cool distillery. So much history. And loved that they stressed “to go” bottles to avoid drinking and drinking. Got to take home three samples and a Dalwhinnie glass to enjoy at home.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Justine Stewart

We had a wonderful time on our trip to Morocc...
Morocco | Jun 16 - Jun 21, 2025

A
Agnes K.
San Jose, CA | Reviewed on Jul 05, 2025
We had a wonderful time on our trip to Morocco! Ali is the best travel agent I have ever worked with. He is very responsive and created a great itinerary y for us. The driver-guide was punctual, professional, had a clean car with AC and friendly. There was some variability with the local guides: the guide in Volubilis and Fez were good, but the one in Chefchaouen had limited knowledge of the local history. (We may have come in with high expectations as we were coming from Spain where we had... Read more

We had a wonderful time on our trip to Morocco! Ali is the best travel agent I have ever worked with. He is very responsive and created a great itinerary y for us. The driver-guide was punctual, professional, had a clean car with AC and friendly. There was some variability with the local guides: the guide in Volubilis and Fez were good, but the one in Chefchaouen had limited knowledge of the local history. (We may have come in with high expectations as we were coming from Spain where we had guides who had graduate degrees in history or art history). We enjoyed staying at the Riads, with the exception of the riad in Fez. The Riad in Fez was beautiful but lacked in creature comforts: the beds were super firm, the towels in the bathrooms were worn out and the bread served at breakfast was stale. These details were surprising for a riad that is supposed to be 5-star! (We also strongly suspect we may have gotten food poisoning at this riad...). It would also have been helpful to have a better understanding of how much local crafts cost, it was unclear how we were supposed to attain that information. Nevertheless, we had an amazing trip to Morocco! Thank you!

Hotel Reviews
Riad Kalaa 2
Rabat

This was our favorite Riad! The beds were very comfortable, and the breakfast was excellent! Super fresh, delicious and in a beautiful courtyard.

Authenticity & Character
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

This riad is beautiful but it lacks in creature comforts. The beds are super firm, which was a problem for us side sleepers (our hips hurt!). They put an extra comforter down for us but it only marginally improved comfort. The bathroom towels provided were old and worn. The toiletries weren't as nice as we were expecting for a 5-star place. At breakfast, we were served stale bread. Needless to say, we were disappointed.

Authenticity & Character
Location
Seemed close to things, but hard for us to know because we were advised not to wander on our own and were driven everywhere.
Staff
Cleanliness & Comfort
Replace towels in the bathroom with ones that are new and plush. Make fresh breakfast. Change the mattresses on the beds.
Riad Lina
Chefchaouen

Rooms were beautiful and comfortable. Breakfast was solid (not memorable but that means it wasn't bad either :)). Our favorite part of this riad was the pool. They have you reserve an hour for your group, so it was private. This turned the experience into a really wonderful one! Its a beautiful pool and we enjoyed our time together there.

Staff
Cleanliness & Comfort
Barceló Casablanca
Casablanca

Classic hotel. A little warm despite AC on the upper 8th floor. But otherwise comfortable. The staff were super nice and provided us with a little to-go breakfast at 5:30 am! (We were leaving for the airport and breakfast typically starts after 7am). We appreciated it.

Location
Staff
Activity Reviews
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

The highlight of our trip! Volubilis is a can't miss! Impressive roman ruins. Guide was solid.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Exploration of the "Blue City" Chefchaouen
Guided Exploration of the "Blue City" Chefchaouen
Chefchaouen

The guide was limited in his knowledge of the local history.

Quality of Experience
Guides, Drivers and Staff
Enjoy a private transfer from Fes to Casablanca
Enjoy a private transfer from Fes to Casablanca
Morocco

Driver was punctual and professional.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Hassan II Mosque: Morocco's Architectural Marvel
Guided Tour of Hassan II Mosque: Morocco's Architectural Marvel
Morocco

The guide gave a very broad overview of the mosque with limited information. The least informative guided tour we had during our entire trip. However, the mosque was worth visiting.

Quality of Experience
Guides, Drivers and Staff
Transport
Family Mosaïc & Pottery Workshop
Family Mosaïc & Pottery Workshop
Morocco

This was really fun. We were essentially immersed into a mosaic/pottery co-op. The pieces they were selling seemed on the expensive side (we paid $250 USD for a tagine). But we figured we would be supporting the artisans.

Quality of Experience
Guides, Drivers and Staff
Transport
Hammam & Spa experience in Fez
Hammam & Spa experience in Fez
Fes

It was a solid spa experience, but nothing about it makes it stand out. We appreciated the convenience of it being in our riad but the fact that the riad was disappointing in many other ways it makes it hard to be enthusiastic about this experience.

Quality of Experience
Guided Tour of Fez Medina: Journey Through the World's Living Medieval City
Guided Tour of Fez Medina: Journey Through the World's Living Medieval City
Fes

Solid experience. Solid guide, though he could have expressed more enthusiasm for the content he was sharing. We appreciated the shops we were shown (tannery, argan oil)

Quality of Experience
Food
We were guided to a good restaurant with tasty Moroccan food.
Guides, Drivers and Staff
Okay, but not excellent.
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Jul 07, 2025
Dear Agnes, Thank you so much for your detailed and thoughtful feedback, I truly appreciate you taking the time to share your experience. I'm absolutely glad to hear that you had a wonderful time exploring Morocco and that the itinerary, driver-guide, and many of the Riads lived up to your expectations. It was truly a pleasure working with you, and I’m especially honored by your kind words, being called the best travel agent you've worked with means a great deal to me! That said, I want to... Read more

Dear Agnes,

Thank you so much for your detailed and thoughtful feedback, I truly appreciate you taking the time to share your experience.

I'm absolutely glad to hear that you had a wonderful time exploring Morocco and that the itinerary, driver-guide, and many of the Riads lived up to your expectations. It was truly a pleasure working with you, and I’m especially honored by your kind words, being called the best travel agent you've worked with means a great deal to me!

That said, I want to sincerely apologize for the areas where the experience fell short. I completely understand your disappointment with the Riad in Fez. While it is indeed a beautiful and well-rated property, your feedback regarding the comfort of the beds, the quality of the towels and toiletries, and the breakfast experience is concerning and duly noted. I’ll be following up directly with the management of the Riad to ensure these issues are addressed and to reassess whether it remains a good fit for future travelers. I’m also very sorry to hear about the possibility of food-related illness and truly hope you recovered quickly.

Regarding the local guide in Chefchaouen, I appreciate your honest observation. Expectations matter greatly, and I understand how a less knowledgeable guide can affect the overall impression of a place. I’ll take this into account as I continue refining our network of guides to ensure more consistency in quality and depth.

Lastly, your point about pricing guidance for local crafts is a very helpful suggestion. I will work on including clearer guidance or a short orientation to help future travelers better navigate shopping experiences with confidence.

I'm truly glad to hear that the trip was overall a great experience for you. Your feedback will help me continue improving our services and ensuring that each trip is as seamless and enriching as possible.

Thank you again for your trust, and I hope to welcome you back to Morocco one day!

Warmest regards,
Ali

Amazing Trip to Greece
Greece | Jun 21 - Jun 28, 2025

Claire
Claire R.
Newark, NJ | Reviewed on Jul 05, 2025
We just returned from an incredible trip to Greece and couldn't be happier with the experience. All of our hotels were excellent - comfortable, clean and perfectly located for easy access to sights and local restaurants. The tours were fun and engaging with knowledgeable guides who shared so much history and local insight. Our drivers were always punctual and professional, taking the stress out of getting from place to place. Highly recommend Kim Kim (Lea and Siena) for anyone wanting... Read more

We just returned from an incredible trip to Greece and couldn't be happier with the experience. All of our hotels were excellent - comfortable, clean and perfectly located for easy access to sights and local restaurants. The tours were fun and engaging with knowledgeable guides who shared so much history and local insight. Our drivers were always punctual and professional, taking the stress out of getting from place to place. Highly recommend Kim Kim (Lea and Siena) for anyone wanting to explore Greece without a single worry.

Hotel Reviews
Abelonas Retreat Sunset & Sunrise Lodgings
Santorini

Great location, beautiful views from the balcony. Claen and comfortable. Delicious breakfast delivered to your room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
City Lion
Heraklion Crete

Great location close to shopping and restaurants. Clean, comfortable and updated rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NLH Monastiraki
Athens

Great location near shops, sites and restaurants. Friendly staff. Very comfortable and clean rooms,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Island Villages & Akrotiri Day Trip
Private Island Villages & Akrotiri Day Trip
Santorini

Great tour for travel around Santorini. Sakis was our guide and he was very knowledgeable and shared lots of history and local insight. Akrotiri was fascinating and as a bonus in an enclosed space out of the sun. Megalochori was a quaint village and the cave house tour was very interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller

Excellent planning and support for our 2 week Japan trip
Japan | Jun 15 - Jun 28, 2025

Caroline
Caroline K.
San Jose, CA | Reviewed on Jul 05, 2025
I will start out by saying that this was by far the most we have ever spent on a 2 week family vacation, not including the airfare to and from Japan. However, the itinerary looked great and covered 5 locations in total, so we decided to go for it. I can now say that I have zero regrets and feel like we got a lot of value out of working with Kimkim, and in particular with our travel specialist, Eleanor. As background, My family lived in Tokyo for 6 months back in 2017, and I lived in Kobe... Read more

I will start out by saying that this was by far the most we have ever spent on a 2 week family vacation, not including the airfare to and from Japan. However, the itinerary looked great and covered 5 locations in total, so we decided to go for it. I can now say that I have zero regrets and feel like we got a lot of value out of working with Kimkim, and in particular with our travel specialist, Eleanor.

As background, My family lived in Tokyo for 6 months back in 2017, and I lived in Kobe for a few years back in the mid 90's, so I speak Japanese and we are familiar with the culture, getting around, etc. We started our planning several months ahead of time, corresponding with Eleanor over chat. For our trip in mid-June, we wanted to visit familiar spots in Tokyo, and also stop by Kansai (Kyoto or Osaka), Hiroshima, Koyasan, Hokkaido (for the cooler climate), and Okinawa. We ended up dropping Okinawa because we would be too rushed and the flights would be a challenge.

We made some adjustments to the initial itinerary to reduce the cost, but Eleanor had wisely recommended against public transportation in some cases due to the extreme heat and humidity in June, and because it would be challenging in some cases to get a taxi for 4 people plus a guide. In some locations, it was easier to book 2 hotel rooms instead of a single room that fit all 4 of us, and we were comfortable doing that with our 12 and 15 year old boys since we knew Japan was very safe compared to the US. While we were sorting out trip details, we booked our flights to Japan, taking into consideration airline and timing advice that Eleanor provided. Once we had all the major parts in place, we made our deposit!

In the months before the trip, Eleanor checked in periodically, and gave us updates as she reserved trains (Shinkansen/bullet train) and domestic flights. We also make some minor adjustments to itinerary before our departure due to unforeseen circumstances and, Eleanor also caught a discrepancy between the itinerary and our return date. We really appreciated her professionalism and flexibility during those moments!

When we finally started our trip, we really understood the benefits of working with a Kimkim travel specialist - their extensive local knowledge and excellent service! It was a luxury to have private transfers to and from the airports. We had 2 larger suitcases for the adults and the kids each had a smaller carry-on sized bag, but we also each had backpacks. Spaces tend to be tighter in general in Japan, so it was nice to not have to wrangle our luggage onto trains to get around. Eleanor also strongly recommended car service from Kyoto to Koyasan. While I have been to Koyasan a few times before and always took trains and buses, it made things much easier and more relaxing.

Eleanor checked in with us regularly, and we were able to make some other small changes to our itinerary after getting to Japan, such as adjusting pickup and train times. We also had a minor issue with the included breakfasts at one hotel that Eleanor promptly resolved.

The private tours were all very good - we had guides who spoke very good English and were well-prepared to tell us about the sites they took us to. In some cases we had a private car, and in other cases we took public transportation, and the guides took care of purchasing train, bus, and ferry fares as well as entry fees to attractions. The only part that wasn't included was lunch in the middle of the day, but our guides recommended places to eat based on our preferences. A highlight for us was the Moss Canyon (or Corridor, aka Koke no Kairo) and Lake Shikotsu tour. The hike was relatively easy and short, but the ecosystem in Moss Canyon was magical - we saw many different types of moss, spider, mushrooms, snails, etc. It was a chance to be more mindful and present during a busy trip. In retrospect, I would have had days with shorter itineraries as we were often more tired than expected due to the hot and humid weather, but worth noting that while Hokkaido was still pretty warm, the air was more dry, similar to what we're used to in California.

All of the accommodations were also good, though each had their pros and cons. We had a few places with laundry facilities onsite, and almost all had breakfast included. They were always within walking distance of restaurants and shops, though some were in more industrial areas. The standouts were Umekoji Kadensho in Kyoto -- which was entirely shoes-free and had both private and public onsen baths -- and Rengejoin, a buddhist temple in Koyasan. I had stayed there before a few times, but this time we stayed in the stunning Himalaya suite.

All in all, we had a fabulous trip and were so grateful for the planning and support throughout from Eleanor!

Hotel Reviews
Shiba Park Hotel
Tokyo

Conveniently located near Tokyo Tower and Daimon station. There are many convenience stores just steps away, and plenty of restaurants, izakaya, and bars within easy walking distance. That said, it's a fairly quiet neighborhood, so if you are looking for lots of excitement and nightlife, it may. not be the best location. We stayed here with our 2 kids, 12 and 15. They had their own room, but we felt like it was very safe. The room was clean and well-stocked with eco-friendly amenities. We actually stayed here twice -- at the beginning and end of our trip -- it was close to some stores and restaurants that we wanted to visit in Roppongi and Azabujuban. The staff is friendly and attentive, always willing to help to call a taxi. There are refreshments and coffee in the front lobby as well as a lovely library lounge stocked with a variety of books. We enjoyed the healthy breakfasts with plenty of Japanese and western foods. The only small snag we had was that we were supposed to have breakfast included for all of us (4 people, 2 rooms) and initially we were told only one room included breakfast. We had help from our travel specialist to correct this but the internal hotel system and process were a bit inefficient in handing the situation. There were coin-operated (and IIRC they might have also accepted credit card payment) laundry machines on the 4th floor (both washer and dryer) but it sometimes takes some patience and planning as there were only two machines for the entire hotel.

Authenticity & Character
Location
Easy walk to Tokyo Tower and Daimon station.
Staff
Cleanliness & Comfort
Kyoto Umekoji Kadensho - Private Bath Facility

This place was amazing - our favorite stay during our 2 weeks in Japan. When you first walk in, you are greeted by staff who take your luggage and direct you to put your shoes in lockers (2 people per locker). The locker keys are kept at the front desk in exchange for your room key. The entire facility has tatami mats, which felt so nice and cool under our feet. On the way to our room, we passed an area where we could pick from 4 or 5 different types of pillows (buckwheat, double fold, etc.) The room itself was quite spacious - we had 4 futons on raised platforms. I pushed two together as a makeshift king bed for hubby and me. The fridge was stocked with bottled water. There were pajamas that you could wear throughout the facility in the rooms, and you can exchange them at the front desk if you need another size. Near the lobby there is also an area where you can pick out a yukata (cotton kimono robe) and obi (belt) in assorted sizes and colors. Other amenities include a lounge where you can get probiotic drinks, filtered water, popsicles, and noodles, selection depending on the time of day. In the welcome lounge, there were cold teas and sake, plus a sweet treat in the evening. One of the highlights of this hotel was the public and private baths. We were feeling modest, so we opted for the private bath - there are 5 rooms available on a first come, first serve basis. Often there was no wait, and when we did have to wait, it was a fairly short time. There are no showers available in the bath facility as guests are asked to shower in their rooms before bathing. The private baths were beautiful - each one had a different shape and there was a lovely but secluded outdoor space. The breakfast buffet was outstanding. The selection included different types of traditional Japanese foods, but also some western, Korean, and Chinese dishes plus a salad bar, cereals, and desserts. It was almost overwhelming! If you go during peak periods you may have to wait for a table, but the turnover was fairly quick. Last but not least, there are onside massages available. We went for massages twice during our stay, and my favorite was the foot massage - perfect after a long day of walking in the extreme heat and humidity. It was pretty easy to get a same day appointment, and prices were very reasonable. This is truly a special place that I hope to visit again if I'm ever in Kyoto.

Authenticity & Character
Modern facilities with a traditional feel. Amazing amenities.
Location
Right next to a train station that is one stop away from Kyoto station. In the immediate area, you can find restaurants, conbini, and drug stores, but it's a pretty industrial area.
Staff
Some are more knowledgeable than others, but all are courteous and professional.
Cleanliness & Comfort
Immaculate!
fav HIROSHIMA HEIWAODORI
Hiroshima

This was probably my least favorite accommodation on our trip. It was fairly conveniently located, but the front desk staff was unfriendly at check-in, and the included breakfast only had 2 choices (yogurt with granola and an egg sandwich) that you had to select ahead of time. We ended up just getting breakfast for our kids at a nearby conbini. There wasn't much in the immediate neighborhood, but you could walk to Hondori fairly easily, though that mean passing through a red light district. It never felt unsafe, but there were a lot of signs with provocative pictures of young women, and when we walked through with our tour guide she was a little embarrassed. The room was well appointed with a mini kitchen and in-unit washer dryer, which we made good use of. Not a bad stay, but I wouldn't choose to stay here again.

Authenticity & Character
Location
Convenience store nearby, and walkable to Hondori, but the immediate area seemed like a red light district with a lot of hostess bars, love hotels, and massage parlors. Short taxi or bus ride to Hiroshima station.
Staff
The person at the front desk when we checked in was not friendly, so they didn't leave us with a good first impression of the hotel.
Cleanliness & Comfort
Decent sized room with a washer/dryer in the bathroom
Koyasan Rengejo-in

I have stayed at this temple a few times before, starting with a couple of hiking trips in the mid 90s. At that time, we took the train partway and then hiked up to the mountain top. We had basic tatami rooms with several futons and not much else, which was perfect for my budget at the time. I remembered the shojin ryori made with mountain vegetables and koya-dofu as well as a sesame tofu. Then I brought my husband to Rengejo-in during his first trip to Japan in 2008, and he fell in love with it too. In fact, we came straight here from Kansai International. On that trip, we also woke up early to join the 6 am chanting ceremony. The food was delicious and generous in portion. I remember that the doorways were all lined with paper --very traditional -- and we could faintly hear other guests coughing in the distance. Not a problem, but part of the rustic nature of staying in a Buddhist temple. This time, we brought our 2 kids, 12 and 15, with us. We got a ride directly there from Kyoto. Our room, booked by our Kimkim travel specialist, was the beautiful and luxurious Himalaya Junior Suite. It was truly stunning, with a beautifully decorated large tatami room with closets and private bathroom with floor to ceiling windows overlooking a garden. We had a small table with a teapot and snacks, and a mini-fridge and safe. The room was also stocked with yukata and a short jacket that you could wear over it for cooler weather (not necessary in June!) The bathroom was very modern, with a washlet (and lid that opens and closes automatically), beautiful shower and bathtub, and two sinks! The cherry on top: a fancy hairdryer and skin care products. To be honest, I saw how pricey this room is to book, and I'd never choose it for myself, but I am grateful that Eleanor chose this to give us an unforgettable stay. It's worth noting that there are standard rooms in the shokubo with a shared bathroom that are much less pricey. After a quick trip to Family Mart (about 20 minutes away on foot) to stock up on extra snacks for the kids, we adults joined the 5 pm meditation, which started with a brief explanation in English and Japanese, followed by about 40 minutes of meditation. I've gone to a meditation center a couple of times, so it wasn't too bad to sit for 40 minutes. Then we enjoyed our sumptuous dinner in a private dining room, which was served on 2 raised trays with several small dishes (different types of tofu, rice, pickles, vegetables, mushrooms, tempura, soup), and they brought in a third tray with more dishes after we sat down on our cushions. The meal looked like a work of art and we loved it, but our kids filled up mostly on rice --one prefers meat and the other is still picky about vegetables. Luckily we were supplied with an extra large bowl of rice and a pot of green tea for refills. There isn't much to do otherwise, but you can walk around the gardens, and there is a small common room with a TV. We ventured out for a walk and found several other temples and shokubo very close by, as well as a pagoda and children's park. We also discovered an izakaya (Ima-chan) nearby on the opposite side of the street as well as several vending machines with hot and cold beverages and snacks, but we were still full from dinner (I ate some of my kids' food too because it was so tasty and healthy). There are baths for men and women, but the men's bath was already full so we used the bath in our suite instead. The next morning, we checked out and left our luggage near the front for a few hours while we took the bus (about 10 min walk from the temple) to Okuno-in. Another lovely and memorable stay at the beautiful Rengejo-in!

Authenticity & Character
I've been coming here since almost 30 years ago. A lot of deep Japanese Buddhist tradition with some modern updates.
Location
Short walk from the bus stop and many other temples nearby.
Staff
Kind and helpful.
Cleanliness & Comfort
Mitsui Garden Hotel Sapporo West
Sapporo

This is a nice no-frills hotel with a public bath and very convenient location just a block from Sapporo station. You can choose amenities from the lobby. We had two rooms for our family of four, with our kids across the hall from us. We saw a lot of Asian tourists, and very few Westerners. On the second floor there is a restaurant that has free drinks and snacks available in the evening (though the desserts had always run out when we checked), plus some vending machines, and ice machine, and men's and women's baths with one coin-operated washer dryer in each. The room was very clean but pretty compact, and every day we got 2 bottles of water and fresh pajamas from housekeeping. The breakfast buffet wasn't huge but had a more-than-adequate selection of Japanese and western foods and a chef who prepared the crepe of the day. The front desk staff were always very courteous and helpful. I missed the opportunity to take advantage of this, but the breakfast tickets could also be used at Kitano Gurume, a seafood market and restaurant that offers a free shuttle for both pick-up and drop off (reservation required). We don't eat much breakfast, so next time I'll definitely save my ticket to use at Kitano Gurume instead! In addition to Sapporo station, there were a few department stores and underground shopping areas nearby, as well as plenty of restaurants, izakayas, and sake bars on nearby streets. It was a 15 or 20 minute walk to Ramen Alley and Tanukikoji shopping arcade. Because Sapporo is not humid like the places we visited in Honshu, it was quite pleasant to walk around in the city, especially in the evening.

Authenticity & Character
Location
Close to Sapporo station, department stores, restaurants, conbini, izakaya, and bars. Easy walk to Tanukoji shopping arcade.
Staff
Cleanliness & Comfort
Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Jul 08, 2025

Hi Caroline,

Thanks so much for your high-score review! This detailed and authentic feedback is really helpful for us to know about the pros (like the hotels and the tours) that we can be more confident to arrange for our future travelers, and the cons of the entire trip, and improve all these (such as shorter itineraries for hot and humid days). I should say I'm more than grateful for being part of this wonderful trip with all of you together! Great appreciation!

All the best,
Eleanor

The organisation & planning of the trip was g...
Norway | Jun 25 - Jul 4, 2025

P
peter r.
South Africa | Reviewed on Jul 05, 2025
The organisation & planning of the trip was great & the guides excellent
My only critique would be that apart from Oslo the hotel rooms were very small although the hotel staff everywhere were excellent
Read more

The organisation & planning of the trip was great & the guides excellent
My only critique would be that apart from Oslo the hotel rooms were very small although the hotel staff everywhere were excellent

Activity Reviews
Explore Oslo's Hidden Gems with a Local Expert
Explore Oslo's Hidden Gems with a Local Expert
Oslo
Quality of Experience
Guides, Drivers and Staff
Ko
Transport
Oslo Dinner Cruise
Oslo Dinner Cruise
Oslo
Quality of Experience
Food
Transport
Waterfall Hike & Stegastein Viewpoint
Waterfall Hike & Stegastein Viewpoint
Norway

The guide was great the weather very poor

Quality of Experience
Guides, Drivers and Staff
Fjord Safari Taste
Fjord Safari Taste
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Boat Trip to Fjærland
Scenic Boat Trip to Fjærland
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jul 06, 2025

Dear Peter and Gael,
Thank you very much for your kind review.
I appreciate your kind words—and I completely understand the challenges you faced with the smaller rooms. This is a standard size for many double rooms throughout the country, and I’m grateful for your thoughtful feedback.
It has been an absolute pleasure having you both on board. I hope I will have the chance to welcome you back for another adventure in this beautiful country.
I wish you and your families all the best. :)
Mathia

Why travelers love kimkim

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.