Kimkim Trip Reviews

4.8
Based on 17,104 ratings
Read 17,104 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great planning and preparation by Shona. We ...
Japan | Jul 4 - Jul 14, 2025

R
Reza B.
Charlotte, NC | Reviewed on Jul 30, 2025
Great planning and preparation by Shona. We did hit a snag, but kimkim jumped on it and resolved. I highly recommend using them over others. The trip cost was a fraction of what others charge after getting proposals from several others for same activities. Read more

Great planning and preparation by Shona. We did hit a snag, but kimkim jumped on it and resolved. I highly recommend using them over others. The trip cost was a fraction of what others charge after getting proposals from several others for same activities.

Hotel Reviews
Candeo Hotels Osaka Shinsaibashi
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The breakfast offered was awful compared to other hotels on our trip
Hotel Vischio Kyoto by GRANVIA
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Ginza gochome
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kyoto Historical Highlights Bike Tour with UNESCO Zen Temples
Kyoto Historical Highlights Bike Tour with UNESCO Zen Temples
Kyoto

Great Guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Learn the Secrets Behind Sushi in a Cooking Class
Learn the Secrets Behind Sushi in a Cooking Class
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
Ramen Cooking Class Experience
Ramen Cooking Class Experience
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo: Sumo Show Experience with Chicken Hot Pot and a Photo
Tokyo: Sumo Show Experience with Chicken Hot Pot and a Photo
Tokyo
Quality of Experience
Ho Pot was not good.
Guides, Drivers and Staff
Transport
Kyoto Night Foodie Tour
Kyoto Night Foodie Tour
Kyoto

Food was awful! I cant believe I paid for a tour that involved food and it was awful in Japan. Only place we ate that was bad during 11 days.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Jul 30, 2025

Hi Reza,

Thank you so much for your kind words! I’m really happy to hear you felt supported throughout the trip, even with the little snag we hit. It means a lot that you’d recommend us, and I’m so glad we could help create a great experience at a fair value.

Wishing you and your family many more wonderful adventures ahead, and I’d love to help anytime in the future!

Warm regards,
Shona

Adventure in Morocco
Morocco | Jul 13 - Jul 22, 2025

D
Dane B.
Chicago, IL | Reviewed on Jul 29, 2025
We had an amazing afdventure in the beautiful country of Morocco! Our personal car guide was so kind and made us feel so very welcome! Tarik was always looking out for our best interest! We visted many amzing places, but the family enjoyed the Sahara Desert part of the trip the most. Riding the camels and taking in the beautiful views across the sand dunes will always be a memory we hold dear. The trip was a great adventure and Tarik helped to make sure all went well! Read more

We had an amazing afdventure in the beautiful country of Morocco! Our personal car guide was so kind and made us feel so very welcome! Tarik was always looking out for our best interest! We visted many amzing places, but the family enjoyed the Sahara Desert part of the trip the most. Riding the camels and taking in the beautiful views across the sand dunes will always be a memory we hold dear. The trip was a great adventure and Tarik helped to make sure all went well!

Hotel Reviews
Barceló Casablanca
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery
Essaouira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sahara Sky Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Quick Tour of Casablanca with your Driver-Guide: The Economic Heart of Morocco
Quick Tour of Casablanca with your Driver-Guide: The Economic Heart of Morocco
Morocco
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Morocco
Guided Tour of Essaouira
Guided Tour of Essaouira
Essaouira
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer from Merzouga to Aït Benhaddou via Draa Valley
Transfer from Merzouga to Aït Benhaddou via Draa Valley
Morocco
Sand-Boarding in Erg Chebbi
Sand-Boarding in Erg Chebbi
Merzouga
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Dades to Merzouga via Todra Gorges & Erfoud
Transfer from Dades to Merzouga via Todra Gorges & Erfoud
Morocco
Transfer from Marrakech to Boumalne Dades: Through Atlas Mountains, Aït Benhaddou & Rose Valley
Transfer from Marrakech to Boumalne Dades: Through Atlas Mountains, Aït Benhaddou & Rose Valley
Morocco
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Sunrise hot air balloon ride in Marrakech
Sunrise hot air balloon ride in Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakech Evening Food Tour: A Feast for All the Senses
Marrakech Evening Food Tour: A Feast for All the Senses
Marrakesh
Guides, Drivers and Staff
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jul 29, 2025
Hi Dane, Thank you so much for sharing this lovely feedback! We're glad to hear that you had such a memorable adventure in Morocco. It’s wonderful to know that Tarik helped make your experience feel so welcoming and smooth, he truly cares about each traveler and always goes the extra mile. The Sahara is such a magical place, and we’re so glad it was a highlight for your family. Camel rides across the dunes at sunset really do create memories that last a lifetime! Thanks again for traveling... Read more

Hi Dane,

Thank you so much for sharing this lovely feedback! We're glad to hear that you had such a memorable adventure in Morocco. It’s wonderful to know that Tarik helped make your experience feel so welcoming and smooth, he truly cares about each traveler and always goes the extra mile.

The Sahara is such a magical place, and we’re so glad it was a highlight for your family. Camel rides across the dunes at sunset really do create memories that last a lifetime!

Thanks again for traveling with us, it was a pleasure to host you, and we’d be happy to welcome you back anytime!

Warm regards,
Abdel

Availability of the specialist and well coordinated tour
Peru | Jul 18 - Jul 27, 2025

ayaz
ayaz c.
Atlanta, GA | Reviewed on Jul 29, 2025

Every part of the trip was great. All the tour guides were wonderful. No stress on finding driver , l love the trip

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Aug 03, 2025

Hi Ayaz,
Thank you so much for your kind words! I’m thrilled to hear that everything went smoothly and that you enjoyed the trip stress-free. It’s great to know the guides made a positive impact. We truly appreciate you sharing this.
Warmly,
Liz

Last minute trip and first class experience
Guatemala | Jul 19 - Jul 22, 2025

Miki
Miki A.
Somerville, MA | Reviewed on Jul 29, 2025
I booked the trip to the Antigua region at sort of the last minute, but once again Kimkim and Alex at Oldtown Outfitters came through brilliantly. Alex arranged an amazing short trip that packed in an astonishing variety of wonderful experiences in a short period of time, including a visit to Lake Atitlan, the Mayan ruins at Iximche, a cooking class, a visit to a coffee coop, and a walking tour of Antigua. Throughout the planning process, he was really responsive to my questions, and... Read more

I booked the trip to the Antigua region at sort of the last minute, but once again Kimkim and Alex at Oldtown Outfitters came through brilliantly. Alex arranged an amazing short trip that packed in an astonishing variety of wonderful experiences in a short period of time, including a visit to Lake Atitlan, the Mayan ruins at Iximche, a cooking class, a visit to a coffee coop, and a walking tour of Antigua. Throughout the planning process, he was really responsive to my questions, and flexible in arranging the trip. The airport transfers were seamless, and the hotels were excellent. Nery, my guide, was so knowledgeable, professional and nice, and overall, I just strongly recommend both visiting Antigua and working with Alex!

Hotel Review
Hotel Casa Santo Domingo
Antigua

This is a really beautiful hotel on the grounds of a former convent. In addition to lovely rooms, the grounds contain archeological ruins, an amazing museum of pre-Colombian art that is paired with contemporary glass sculptures/pieces that reflect the themes in the pre-Colombian works (free to hotel guests!), and several other intriguing things like a spa and chocolate shop that I didn't get to try because I was too busy running around Antigua! The staff were all lovely, and the food is good. One note is that it may not be the most friendly place for mobility challenged folks, as it is quite spread out and has a lot of (short) flights of stairs between areas. But overall, I highly highly recommend it.

Authenticity & Character
Location
It's toward the edge of the old town area, so not central to it, but an easy walk to all the major sites.
Staff
Cleanliness & Comfort
Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Jul 29, 2025

Thank you so much for your kind message, Miki.

Working with you was truly easy thanks to your clear and assertive communication at all times.

Nery and the entire team are very grateful for your kindness and for the openness with which you embraced our culture and everything Guatemala has to offer.

I hope the rest of your work trip in Costa Rica went smoothly, and that you’ll soon be back home to share the memories of your journey with friends and family.

Sending you a warm hug from the charming city of Antigua,
Alex

Phenomenal Trip to the Baltics and Nordic Countries
Lithuania | Jun 27 - Jul 27, 2025

Laura
Laura W.
Los Gatos, CA | Reviewed on Jul 29, 2025
Our trip was generally flawless, and full of fun surprises and adventures. We particularly loved the accommodations (w/fantastic views and close or accessible to hiking trails). The boutique hotels all had fantastic locations, either in historic centers which made it easy to access cultural/historic sites & great restaurants, and/or with phenomenal views of our surroundings (particulary in Pyha, Levi and Kispiljarvi). Our connections vis a vis the drivers were always on time (or early!), and... Read more

Our trip was generally flawless, and full of fun surprises and adventures. We particularly loved the accommodations (w/fantastic views and close or accessible to hiking trails). The boutique hotels all had fantastic locations, either in historic centers which made it easy to access cultural/historic sites & great restaurants, and/or with phenomenal views of our surroundings (particulary in Pyha, Levi and Kispiljarvi). Our connections vis a vis the drivers were always on time (or early!), and very friendly/warm and willing to share tips, experiences and recommendations for what to do, where to go/what to see and where to eat. We loved the kayaking and mountain biking! Our "private" guide hikes were terrific, as the guides adjusted to our quick pace, and were both fun and information..loved the forest picnics w/the guides, as well as foraging for wild berries and mushrooms.

Hotel Review
Kurula's Resort
Pyhätunturi

This hotel was possibly our biggest surprise, as we had an entire "condiminimum" size room (and the entire resort) to ourselves. The room overlooked the beautiful lake and was equipped with a full kitchen, living area and sauna. The staff were amazing (even though we were the only ones there) and could not do enough for us! The views from our bedroom/unit were spectacular, and the resort was an easy walk to some gorgeous hiking.

Authenticity & Character
Location
Staff
we were the only ones at the hotel, yet they could not do enough for us, as if we were queens and kings! Their attention to detail was flawless.
Cleanliness & Comfort
THis is more of a winter resort, so it's very quiet in the summer, but super clean and comfortable..everything you need to prepare meals in your unit, and very new!
Activity Reviews
Wilderness Day
Wilderness Day
Helsinki

Best part of this hike was the berry picking and the picnic at the lake. The pace (given group dynamics) was slower and shorter than we would have preferred given the distance we traveled from Helsinki to the hike location. The guide however was FANTASTIC and did a great job despite the slowness of some of the hikers....we enjoyed her immensely, and the company of the other hikers. Just a little too short and slow for our liking.

Quality of Experience
Food
Loved our guides recipe for salmon soup that we enjoyed during our lake picnic.
Guides, Drivers and Staff
Fantastic guide!!! (she was also our driver).
Transport
Private Day Trip to Lahemaa National Park
Private Day Trip to Lahemaa National Park
Lithuania

Loved the bog walk and the trip to the fishing village, but likely would have passed on some of the other stops (e.g. botanical gardens).

Quality of Experience
Guides, Drivers and Staff
Transport
Gauja National Park's Hike
Gauja National Park's Hike
Cēsis

we had a fantastic guide who kept us on our toes with a wonderfully fast paced hike. We enjoyed a picnic aside the river, and then hiked a route on our own back to meet her at the car (alongside the river). Enjoyed seeing caves and a few small waterfalls, and despite a little light rain in the beginning of the day, the sun came out and the hikes were stunningly beautiful.

Old Võromaa Smoke Sauna Ritual
Old Võromaa Smoke Sauna Ritual
Lithuania

Very interesting...a once in a lifetime experience, and WONDERFUL on the skin. Etta was informative and gentle with our inexperience in Sauna's. We had a lovely time.

Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Jul 30, 2025

Hi Laura and Scott

Thank you so much for the wonderful review—it really means a lot! I’m so happy to hear that everything flowed so smoothly and that you enjoyed the accommodations, activities, and those special moments with the guides.

It was a real pleasure meeting you in person—and I have to say, I admire your courage for trying the smoke sauna ritual! Not everyone is up for that!

Looking forward to staying in touch and hopefully planning another great adventure down the line.

Warm regards,
Emerson

Great introduction to Thailand by Jaeb and her team!
Thailand | Jul 17 - Jul 26, 2025

C
Christina D.
San Jose, CA | Reviewed on Jul 28, 2025
Jaeb planned a great, stress-free introduction to Thailand for us! She worked with us to customize the itinerary to see some less popular locations, avoid the rain this time of the year, and still fit in our desired activities. It all worked out to be a great, worry free experience. The transfers were always waiting for us ahead of schedule and the team sent reminders the night before to make sure we were all on the same page for the next days activities. We appreciated how all of the hotels... Read more

Jaeb planned a great, stress-free introduction to Thailand for us! She worked with us to customize the itinerary to see some less popular locations, avoid the rain this time of the year, and still fit in our desired activities. It all worked out to be a great, worry free experience. The transfers were always waiting for us ahead of schedule and the team sent reminders the night before to make sure we were all on the same page for the next days activities. We appreciated how all of the hotels were interesting and so different from each other! Jaeb and her team did a great job making our trip memorable for all of the right reasons.

Hotel Reviews
Montien Hotel Surawong
Bangkok

Conveniently located near food and shopping options. Great breakfast buffet.

Coconut Bay Eco Retreat
Surat Thani

Very unique and charming lodging. The lack of an on site restaurant and requirement to climb steps to get to your room may make it less desirable for some guests.

Thai House Beach Resort
Koh Samui

The staff were very attentive and the hotel is conveniently located but it is somewhat dated.

Wora Bura Hua Hin Resort & Spa
Hua Hin

Loved the charm and decor. The breakfast buffet and beach access were also great.

Authenticity & Character
Loved the decor. Reminiscent of colonial British architecture.
Location
Convenient beach access
Cleanliness & Comfort
Room size was large however there are no elevators which might be an issue for some guests
Maitria Hotel Sukhumvit 18

Good breakfast buffet and convenient location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jeab Kwanchanok
Jeab
Jeab Kwanchanok
Local specialist in Thailand | Replied on Jul 29, 2025
Sawasdee kha Christina, I hope your journey home was safe and sound! Thank you so much for your wonderful review - it truly means a lot. I'm so happy to hear that your time in Thailand was smooth, memorable, and enjoyable. It was such a pleasure working with you to craft an itinerary that matched your travel style - off the beaten path, mindful of the weather, and filled with meaningful experiences. I'm especially happy to know you appreciated the hotel selection! I always aim to choose... Read more

Sawasdee kha Christina,

I hope your journey home was safe and sound!

Thank you so much for your wonderful review - it truly means a lot. I'm so happy to hear that your time in Thailand was smooth, memorable, and enjoyable. It was such a pleasure working with you to craft an itinerary that matched your travel style - off the beaten path, mindful of the weather, and filled with meaningful experiences.

I'm especially happy to know you appreciated the hotel selection! I always aim to choose properties that not only offer comfort but also bring a unique sense of place and character to your journey. Your kind words about the seamless transfers and communication are also much appreciated - our team works hard behind the scenes to make sure you can simply relax and enjoy each day.

Thank you again for choosing to travel with Kim Kim. If your future travels ever bring you back to Thailand or Southeast Asia, I’d love to help plan another amazing adventure!

Warm wishes,
Jeab

Our trip to Costa Rica was incredible.
Costa Rica | Jul 17 - Jul 27, 2025

J
Jane S.
San Jose, CA | Reviewed on Jul 28, 2025
Our trip to Costa Rica was incredible. The country is beautiful and the people are wonderful. Our trip was perfect for us due to the planning of the Kimkim team and the implementation of their in-country partners.
We chose not to drive around the country which meant spending time with 4 drivers as we moved from area to area. Rodney, Brian, Charlie and Christian were great drivers, knowledgeable about the country and always looking out for wildlife or viewpoints. That made long drives...
Read more

Our trip to Costa Rica was incredible. The country is beautiful and the people are wonderful. Our trip was perfect for us due to the planning of the Kimkim team and the implementation of their in-country partners.
We chose not to drive around the country which meant spending time with 4 drivers as we moved from area to area. Rodney, Brian, Charlie and Christian were great drivers, knowledgeable about the country and always looking out for wildlife or viewpoints. That made long drives enjoyable and feel like part of the trip rather than just transport. Hats off to those four gentlemen!
The planned activities were great. Guides always arrived on time, were professional, friendly and very knowledgeable. Rodrigo, (Puerto Viejo kayaking), Dion (Arenal volcano), and Ronaldo (El Tigre waterfalls) were such a pleasure to spend time with.
Monte Verde was stunning. Zip lining and El Tigre waterfalls are highly recommended. The Cloud Forest Lodge was wonderful and their restaurant had delicious food!!
La Fortuna and Arenal Volcano was wonderful. The natural hot springs were delightful even though it was a rainy day. Lomas del Volcán hotel was beautiful. Also good food. We had a spa treatment that was incredible.
Puerto Viejo has an incredible vibe. Kayaking the Punta Uva river was beautiful. The black sand beach was incredible. We body surfed all day. Umami Hotel Garden Spa is a beautiful boutique hotel.
Thanks so much to Adam for his patience and thoroughness when planning our trip. Thanks so much to Greg for booking everything and being in touch during our trip when we thought we needed him

Hotel Reviews
Sleep Inn Hotel Paseo Las Damas
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Umami Hotel Garden Spa
Puerto Viejo

Beautiful boutique hotel with wonderful staff.

Authenticity & Character
Location
It was at the edge of the jungle and we watched howler monkeys in the trees. (With binoculars)
Staff
Cleanliness & Comfort
Lomas del Volcán
Fortuna

Beautiful grounds, pools, rooms. Good food. Pleasant staff. In our three day stay, the power went out twice. They have generators for the main part of the hotel so the restaurants and lobby still function. The rooms do not. A battery operated lantern would have been nice. We packed to leave by the lights from our phones. Our guide for the next day was trying to be in touch but we did not have wi-fi in the room due to power outage. Once we went to the lobby, we easily were in contact. The hotel is one of the closest hotels to the volcano and the view is amazing when it is clear. The spa is incredible. It was a nice place to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Power outages were unfortunate.
Cloud Forest Lodge
Monteverde

Peaceful, hiking trails on the property, views, so many humming birds, and an incredible restaurant all while committing to protecting and preserving the local environment. Impressive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the Beaches Around Puerto Viejo
Explore the Beaches Around Puerto Viejo
Puerto Viejo de Talamanca

We saw Punta Uva beach, Puerto Viejo beach and Playa Negra. They were all beautiful and the water was warm and amazing. We walked the black sand beach and then body surfed for hours. Great way to spend a day.

Quality of Experience
Kayak Adventure & Rainforest Hike in Punta Uva
Kayak Adventure & Rainforest Hike in Punta Uva
Puerto Viejo de Talamanca

Our guide was great. Punta UVA beach is beautiful. Kayaking on the river was wonderful. We saw lots of animals. Hiking afterwards was lovely. Sloths everywhere. Such a great day.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & EcoTermales Hot Springs Visit with Meal
Arenal Volcano Hike & EcoTermales Hot Springs Visit with Meal
Arenal/La Fortuna

Our guide was fabulous and the hike was beautiful. Although a rainy day, the volcano cleared for us. It was amazing. The hot springs were wonderful. It rained a lot of the time that we were there but that didn’t matter one bit. The food was fabulous. It was a great day.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Hike to La Fortuna Waterfall
Self-Guided Hike to La Fortuna Waterfall
Arenal/La Fortuna

It was a very rainy day so we were not able to swim at the bottom. It is a beautiful waterfall and a lovely place. But compared to the waterfalls in the natural environment throughout Costa Rica, it is a bit of a let down.

El Tigre Waterfalls Excursion
El Tigre Waterfalls Excursion
Monteverde

This was an absolutely stunning hike. Highly recommend. The waterfalls were breathtaking, the jungle was amazing and the hanging bridges at the bottom above the river were truly incredible.

Quality of Experience
Food
Delicious food here! Definitely have rice and beans and use their verde hot sauce. Yum!
Guides, Drivers and Staff
I believe our guide was named Ronaldo. He was so knowledgeable, friendly and funny. Great guide!!!
Transport
The roads here were terrible and our driver was so skilled. Also it was pouring both ways ( but not during our hike) and he was a great driver.
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde

Zip lining was amazing. Hanging bridges were beautiful. Tram had a great view.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

our advisor Marianna was absolutely fantastic...
England | Jul 20 - Jul 27, 2025

Lori
Lori K.
Los Angeles, CA | Reviewed on Jul 28, 2025
our advisor Marianna was absolutely fantastic! She assisted us all the way through from beginning to end of trip! The tours were fabulous and our guides for excursions were very knowledgeable and friendly. 5 star all the way!! Read more

our advisor Marianna was absolutely fantastic! She assisted us all the way through from beginning to end of trip! The tours were fabulous and our guides for excursions were very knowledgeable and friendly. 5 star all the way!!

Hotel Reviews
The Independent Hotel
Rome

The location is very close to the main bus terminal so makes it easy to get around! We enjoyed our balcony views and the breakfast in the morning is very delicious! I would've given it 5 stars if the bathroom would've had counter space...our bathroom only had a pedestal sink so it made it much more difficult to do daily routine bath things. Other than that it was really good.

Authenticity & Character
Location
close to public transportation
Staff
They were all friendly and helpful and bilingual
Cleanliness & Comfort
Just needed more bathroom counter space
Wellington Hotel by Blue Orchid
London

The Wellington is located within walking distance to West Minster Abbey and the Eye and so many incredible things!!! And also close to the Victoria Station tube. The staff were very friendly.

Authenticity & Character
beautiful grounds and architecture
Location
walking distance to everything!!!!
Staff
very friendly!!
Cleanliness & Comfort
Activity Reviews
Pasta & Tiramisu Cooking Class in Piazza Navona
Pasta & Tiramisu Cooking Class in Piazza Navona
Rome

SO MUCH FUN!!!! and we met such a great couple from Italy! and you get to eat the food you make! ;)

Quality of Experience
Guides, Drivers and Staff
we took public transport to this activity and my only suggestion is to make sure to give yourself about an hour+ before the class starts cause the bus stops often!! whew!!
Transport
Colosseum Underground Tour with Arena, Palatine Hill & Roman Forum
Colosseum Underground Tour with Arena, Palatine Hill & Roman Forum
Rome

The Colosseum tour is a MUST!!!! We had our own private tour with Rosanna (??) (Roxi) and she was a treasury of knowledge!!! The tour is a must

Quality of Experience
Guides, Drivers and Staff
Transport
Rome with Golf Cart at Night with Pizza & Ice Cream
Rome with Golf Cart at Night with Pizza & Ice Cream
Rome

This was SO MUCH FUN!!!! Our guide took us to so many places!!! our tour ended up being 4 hours long!! That did include dinner and dessert, but she covered almost every square inch of the city for us. To see the coliseum at night was amazing!!!

Quality of Experience
Guides, Drivers and Staff
Our tour guide's name was Flavia and she was amazing!! I highly recommend requesting her!
Transport
Private transfer in Rome
Private transfer in Rome
Rome

Private transport to and from the airport is a must! They are super prompt and friendly.

Quality of Experience
Guides, Drivers and Staff
our guides and drivers were excellent!
Transport
Private transfer to your destination
Private transfer to your destination
England
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marianna Leccese
Marianna
Marianna Leccese
Local specialist in Nice | Replied on Jul 29, 2025

Hi Lori,

Thank you so much for your kind words! My team and I are thrilled to hear you had a wonderful trip. We really appreciate your detailed review, feedback like this helps us keep improving and doing our best. I'm glad you enjoyed the tour and had a great time with our trusted guides.

Looking forward to planning your next adventure together! 😊

Best,
Marianna

Magical first trip to Portugal!
Portugal | Jul 8 - Jul 20, 2025

Court
Court D.
San Carlos, CA | Reviewed on Jul 28, 2025
We had such a wonderful trip to Portugal! Exploring and eating our way from Lisbon to Porto to the Algarve, and finishing in Cascais! All in all it was the perfect break from work & school. Diana was a joy to work with from the start; she took the effort to understand what we were looking for, the types of experiences we enjoy, and made many spot-on recommendations for things for us to check-out during our days without any activities scheduled. She booked us unique, lovely places to... Read more

We had such a wonderful trip to Portugal! Exploring and eating our way from Lisbon to Porto to the Algarve, and finishing in Cascais! All in all it was the perfect break from work & school.

Diana was a joy to work with from the start; she took the effort to understand what we were looking for, the types of experiences we enjoy, and made many spot-on recommendations for things for us to check-out during our days without any activities scheduled. She booked us unique, lovely places to stay that were in the heart of the experiences we were after which made getting out super convenient. And she and the team checked-in every day to make sure the trip was proceeding well, and that we had whatever we needed when it came to transfers, activities, etc.

Throughout, our guides and drivers were knowledgeable, friendly, and very steeped in the local culture & scene, resulting in a trip that was very unique and full of color. We felt safe and welcome everywhere we went, and I really appreciated the efforts they each took to provide us options and tailor the experience to something that worked for me and my kids (17 & 14). Specifically there were two drivers who really stood out for myself and my kids; Ricardo (who drove us to/about Douro Valley, as well as our transfer down to Lagos), and Duarte (who brought us from the Algarve to Cascais, as well as our day touring Sintra, and to our very special dinner) — they were exceptional. Both went out of their way to ensure our respective trips and tours really accommodated us, and they created a fun atmosphere, and provided a lot of fantastic recommendations and tips for our trip.

The KimKim team & all of their contacts really contributed to making this a magical & unforgettable first visit to Portugal!

Hotel Reviews
Hotel Cascais Miragem
Cascais

Excellent hotel with top-notch service. Beautiful vistas, with very clean rooms, excellent beds, and a delicious breakfast service. Hotel staff were very welcoming, and table staff for dinner, breakfasts, and poolside were always gracious, warm, and very attentive. It’s a lovely sea-side walk from the hotel to downtown Cascais for shopping, dining, etc. The gym (managed by Holmes Place) is a top notch gym with tons of equipment (many multiples of treadmills, stepping machines, bikes, etc.), plenty of free weight, dumbbells, kettlebells, etc. We really enjoyed the splurge of having a private seaside balcony where we could relax and watch the ships go by in the afternoon before dinner.

Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

Excellent if remote resort, with stunning cliffside views, wonderful swimming pool, and welcoming staff. The rooms were comfortable, with firm bedding, and spacious seating. The ability to walk out cliffside in the morning or evening was a big plus. The resort is located an easy 10 minute ride to the quaint shopping / restaurants of old town Lagos. The gym was very serviceable, with plenty of equipment for a handful of users at a given time.

Location
Really loved being able to walk along the cliffs early in the morning.
Cleanliness & Comfort
Infante Sagres
Porto

Gorgeous hotel in a great urban environment; steps from fantastic restaurants, and a short jaunt to shopping. The interior of the hotel offered a lot of grand character, from the sweeping staircase to the decorated, comfortable rooms. The staff were welcoming and provided great service throughout our stay. The breakfast palette was solid, but the staff was especially attentive and gracious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Liberdade
Lisbon

Fabulous hotel! Great service staff from the front desk, to the bar(s), to the restaurant. We thought the hotel was in a good location, a quieter neighborhood but easy to walk to downtown or the highlight spots. Breakfasts were some of the best of the trip, and we enjoyed hanging out on the rooftop bar for a late day snack & a refreshing drink. We didn’t get a chance to use the spa, but it looked quite well done and appropriate to the setting. Rooms were clean, moderately elegant, but the beds were fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Porto

What a wonderful exploration this was! Our guide was fantastic, offering plenty of historical and contemporary pieces of color that informed our view of the city, while also offering plenty of tips and suggestions for things for us to check out during our down time in Porto. Each place we visited along the tour was wonderful; the hosts were always warm and gracious, and the food was a unique and fun (and filling!) peak into Porto culture. Meia.Duzia was a very unique stop we enjoyed. We were truly stuffed with delicious foods and wine by the time we made it to the final destination for ice cream (Chocolataria Equador), but that’s probably for the best since if I’d had any more room, I would have gotten another round of ice cream — I had the basil & lemon with sea salt and olive oil which was phenomenal!!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Jul 29, 2025

Hey Court,
I’m sooo happy to hear you had an amazing time - especially with the boys! We always try to make sure everything’s spot on, so I’m really glad it all came together. Also, the hotels make such a difference on the trip, so I’m thrilled you liked the ones we picked for your family!

Finally, yep, the drivers are total stars - I’ll definitely share your kind words with them. The same for our guide in Porto 😊
Can’t wait to plan the next trip with you!
Your friend in Portugal - Diana

Such great service!
Norway | Jul 18 - Jul 26, 2025

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Kim R.
Ashburn, VA | Reviewed on Jul 28, 2025
Anna was so helpful and communicative in planning my trip. Usually, I plan all of my own travel, but this trip included my mother and was during a pretty busy time of year for me, so the help was invaluable and Anna was incredibly easy (and kind!) to work with. Read more

Anna was so helpful and communicative in planning my trip. Usually, I plan all of my own travel, but this trip included my mother and was during a pretty busy time of year for me, so the help was invaluable and Anna was incredibly easy (and kind!) to work with.

Hotel Review
Eidfjord Hotel
Eidfjord
Authenticity & Character
It's a smaller hotel with incredible views and feels to match the rustic setting.
Location
It was an easy walk to the docks, where excursions take place and the views are incredible!
Staff
Cleanliness & Comfort
Local specialist: Anna Grindevoll Strønstad
Anna
Anna Grindevoll Strønstad
Local specialist in Norway | Replied on Jul 29, 2025

Thank you so much for the kind words, Kim — I really appreciate it! It was such a pleasure helping you plan this special trip, especially knowing it was birthday trip for your mother! I’m so glad I could be of help during a busy time, and that the experience felt smooth and enjoyable for you both :)
It truly means a lot that you trusted me with something so meaningful — and if Norway ever makes it back onto your travel list, I’d love to assist again.
Warmest regards,
Anna

Our family trip to France was fantastic. We w...
France | Jul 21 - Jul 27, 2025

Amy
Amy B.
Denver, CO | Reviewed on Jul 28, 2025
Our family trip to France was fantastic. We went to different areas and had experiences that I never would have known about on my own. Clo was a pleasure to work with and made our trip so easy and delightful as did the rest of the team. All of the guides Clo connected us with were also professional, interesting and well informed. Great experience overall! Read more

Our family trip to France was fantastic. We went to different areas and had experiences that I never would have known about on my own. Clo was a pleasure to work with and made our trip so easy and delightful as did the rest of the team. All of the guides Clo connected us with were also professional, interesting and well informed. Great experience overall!

Hotel Reviews
Appartement Quartier Le Marais 1 Free Netflix
PARIS

Great location- easy metro access and near so much! Especially great if you want to take advantage of late night bars and cafes. The door lock takes a bit to get used to but once up and running it’s fine. Also, the four floors aren’t fun with luggage but otherwise not a big deal. The apartment is huge! The bathroom, kitchen and living room have been redone. (Bedroom floors are crazy noisy.) Just very sparse. No cutting boards, no laundry detergent or drying rack. Just seemed to lack some of the basics. (no extra blankets or fans depending on the season.) While didn’t impact our stay, there is nothing on the walls!

Authenticity & Character
Location
Cleanliness & Comfort
Malebranche house - central with a yard
amboise

The unit we stayed in located right in town so you couldn’t ask for a better location. It also was convenient for our family of 5 as there were three bedrooms. The house was also well stocked and very cute. But it definitely needs a deep clean. (The house is definitely cleaned between visits but tons of dust and cobwebs.) in addition/ this is not a great place for people with mobility issues. The stairs to the attic are very steep and the stairs to the second floor are narrow.

Authenticity & Character
Location
Such a great location
Staff
Cleanliness & Comfort
Needs a deep clean.
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Jul 31, 2025
Hello Amy, Thank you so much for your kind message! I’m truly delighted to hear that your family had such a fantastic time in France. It was a real pleasure working with you to create this journey, and I’m so glad you were able to discover different regions and enjoy unique experiences that made the trip special. I also really appreciate your feedback regarding the accommodations. I’ve taken note of your remarks. As a general practice, we usually recommend and work with hotels rather than... Read more

Hello Amy,

Thank you so much for your kind message! I’m truly delighted to hear that your family had such a fantastic time in France. It was a real pleasure working with you to create this journey, and I’m so glad you were able to discover different regions and enjoy unique experiences that made the trip special.

I also really appreciate your feedback regarding the accommodations. I’ve taken note of your remarks. As a general practice, we usually recommend and work with hotels rather than private apartments, precisely to avoid issues that can sometimes come with apartment stays, such as cleanliness, stairs, or check-in logistics.

I’m also very happy to hear that the guides added value to your experience with their professionalism and insight. I feel lucky to collaborate with such a passionate and knowledgeable team.

Thank you again for your trust—it means a lot. I’d be thrilled to help you plan your next adventure whenever the time comes!

Warm regards,
Clo

Excellent planning - everything went smoothly
Peru | Jul 13 - Jul 26, 2025

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Sheri F.
Los Angeles, CA | Reviewed on Jul 28, 2025
All the transportation (e.g., airport to hotel, hotel to bus tour, etc) was amazing and perfectly planned. There were two tour guides that stood out as exceptional - Raul in Colca/Chivay and Elizabeth in Machu Picchu. The only down side was with some of the hotels booked for us. The Terra Viva in Cusco is a wonderful place with great staff and perfectly located. We wished we could stay at that chain in the other places we visited. The “not-so-good” hotel was Conde de Lemos in Arequipa (would... Read more

All the transportation (e.g., airport to hotel, hotel to bus tour, etc) was amazing and perfectly planned. There were two tour guides that stood out as exceptional - Raul in Colca/Chivay and Elizabeth in Machu Picchu. The only down side was with some of the hotels booked for us. The Terra Viva in Cusco is a wonderful place with great staff and perfectly located. We wished we could stay at that chain in the other places we visited. The “not-so-good” hotel was Conde de Lemos in Arequipa (would not recommend it to anyone!). The other issue was with planning our last two days in Arequipa - we didn’t find those days worthwhile and probably should have just gone home after Colca - it would have been helpful to get advice about the area to know that there wasn’t really anything in Arequipa that we were interested in.

Hotel Reviews
Conde de Lemos
Arequipa

Would not recommend at all. Windows don’t close so you hear street noise all the time. Bathroom was incredibly small and you had to sit sideways on the toilet. They gave us a small packet of shampoo which were very tacky. They need to install the refillable soap/shampoo containers that most hotels had. They are going through a remodel so maybe these issues will change. No elevator and confusing signs on the second floor so you couldn’t find your room.

Authenticity & Character
Nothing special at all. Maybe it was the remodel but everything seemed like a 2-star hotel.
Location
A short walk to Plaza des Armas and restaurants. Very noisy/ busy part of town. Felt safe but did not like being in the bustle/chaos of the center.
Staff
Nice enough- we were always greeted when coming and going.
Cleanliness & Comfort
Shower had mold and peeling paint. Windows were ridiculously inefficient for noise and temperature. Not sure how that room would be in summer but I suspect very hot, humid and noisy.
El Refugio Hotel Colca
Chivay

Amazing! Like a 5-star retreat! Wonderful location and exceptional staff. Everything felt like we were appreciated and welcome. They had tea and filtered water for travelers.

Authenticity & Character
The whole theme was consistent with the “out of the way retreat” atmosphere.
Location
Located off the road, out of town right on the river. Only people around were guests and staff. Very peaceful setting!
Staff
Very attentive, friendly and helpful.
Cleanliness & Comfort
The triple room was adequate. Spacious bathroom. Not a lot of amenities in the room - maybe they could add a kettle and tea option given how cold the location was.
Hacienda Plaza de Armas
Puno

Located on the Plaza des Armas which is great for getting around to restaurants and local shops but horrible for sleeping. Big bathroom but old jacuzzi tub instead of shower which raised accessibility issues for one of us. They had filtered water easily available to travelers which was welcome and appreciated. Overall the hotel was adequate with nothing to get too excited about.

Authenticity & Character
Seemed out of date, particularly the jacuzzi bath tub instead of a real shower unit.
Location
Terrible for sleeping (the Plaza is too noisy) but great for getting around the city.
Staff
Not too friendly but provided basic service.
Cleanliness & Comfort
Old fashioned looking but not in a good way.
Ferre Machu Picchu
Machu Picchu

Adequate - nothing special. Needs to have either filtered water or tea available in the lobby.

Authenticity & Character
Breakfast room was nice but otherwise the atmosphere wasn’t anything special. Seems liked an ordinary hotel.
Location
Right near train station, street market and restaurants. Unfortunately too close to the train tracks so you heard and felt trains coming.
Staff
Helpful and friendly.
Cleanliness & Comfort
Typical.
Tierra Viva Cusco San Blas
Cusco

Greatness in everything - location, staff rooms. They provided two types of tea all day and filled out water bottles from the kitchen. Room had a tea kettle which we used for the colder nights.

Authenticity & Character
It was small enough to feel valued as a guest with quaint decor.
Location
Perfectly situated in San Blas area - easy to walk to restaurants or shopping. Very safe atmosphere along the local streets.
Staff
Very helpful each time we asked for something. Complimentary cookies at check in and drinks in fridge. Excellence in just the little extras they did.
Cleanliness & Comfort
The triple was organized so that one bed had its own separate space, which was perfect instead all being together. Small bathroom but that’s hard to change.
San Agustin Paracas
Paracas

Hotel was nicely situated with great views. Dining option was great considering there weren’t a lot of places around.

Authenticity & Character
The main building seems big and impersonal. Hard to change that.
Location
On the beach and 1 minute walk to Ballestros island tours and tourist street market.
Staff
Attentive and responsive. We had to ask the bar for filtered water but they didn’t seem to mind.
Cleanliness & Comfort
Not their fault but lots of dust and sand from the winds. Hard to keep the rooms clean.
Hotel El Tambo
Lima

Adequate accommodations. Very small breakfast area- hard to find seats. Thank you for having filtered water available to travelers. Good location - 1 km to main walking street.

Authenticity & Character
Small enough to seem special.
Location
Close to the main walking street for shopping and eating. Safe neighborhood.
Staff
Cleanliness & Comfort
Triple room was adequate but nothing great. It would be nice to have had instructions for using the TV.
Activity Reviews
Shared Arequipa City tour
Shared Arequipa City tour
Arequipa

The Monastery of Santa Catalina was the only worthwhile part of the tour and because it was in the city center, you could get there without a city tour. Most of the interesting things are in the center and easy to see on foot without a guide. The town of Arequipa is chaotic and dirty. We didn’t find anything special about this part of our trip and wished we had just planned without it.

Quality of Experience
Not recommended as a place to see in Peru. There are so many other unique places to visit instead.
Guides, Drivers and Staff
Nice guide who was very knowledgeable but we didn’t enjoy the tour.
Transport
Shared Colca Canyon Tour: Puno before
Shared Colca Canyon Tour: Puno before
Peru

WOW! Everything about this tour was exceptional. The guide was amazing, and the timing perfect. The view of the condors was incredible. The local guide stopped at an alpaca/llama rest stop/ photo op where we got up close to the herds and great photos.

Quality of Experience
Food
Good lunch buffet
Guides, Drivers and Staff
Raul, our tour guide, was incredible.
Transport
Long day in the van but many stops to break it up. Quality of roads was terrible and we spent an hour stuck in road construction
Shared Uros & Taquile Floating Islands tour
Shared Uros & Taquile Floating Islands tour
Puno

Incredible experience to see how the Uros people live as well as visit Taquille island.

Quality of Experience
Food
Lunch at a Taquille household/restaurant was incredible. The best trout I’ve ever had!
Guides, Drivers and Staff
Transport
Our tour started with a random person coming on the boat and signing us songs then asking for money. Other boats didn’t have the same - I didn’t like that part at all.
The Route of The Sun:  {{start_location}} - {{end_location}}
The Route of The Sun: {{start_location}} - {{end_location}}
Peru

Fascinating to see the countryside and high plains living.

Quality of Experience
Food
Buffet lunch that had a good selection.
Guides, Drivers and Staff
Transport
Shared  Palcoyo Trek: Small group
Shared Palcoyo Trek: Small group
Cusco

Great trek - it was so beautiful and worth the difficulty of the hike up the stone forest.

Quality of Experience
Food
Buffet breakfast and lunch gave many options.
Guides, Drivers and Staff
Transport
Explore Machu Picchu & Return to Cusco  (Private Guided tour in Machu Picchu)
Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu)
Peru

Excellent experience and guide. Having a personal guide is the way to go through Machu Picchu and really enjoy the experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Rough bus ride up - take medication if you feel motion sickness.
Shared tour to Pisac, Ollantaytambo & Train to Machu Picchu town
Shared tour to Pisac, Ollantaytambo & Train to Machu Picchu town
Peru

The historical places were incredible. Definitely a must to see Pisac and Ollantaytamabo!

Quality of Experience
Food
The buffet lunch was at a hotel in the area. Very nice setting and calm experience.
Guides, Drivers and Staff
Tour guide was very knowledgeable but also bossy and very repetitive.
Transport
Train travel was a good option but the pre-departure chaos was stressful. They should put instructions up for the hundreds of tourists standing there not k owing what to do. Simple visuals would be so helpful - once we found out we needed to find our Inca character with our train car number, we were fine. Still too crowded in that small space.
Shared tour to Moray Terraces & Maras Salt Mines Tour
Shared tour to Moray Terraces & Maras Salt Mines Tour
Cusco

Moray was incredible to see. The salt mines were interesting as well. We took a bus tour with about 30 people. Tour guide was bossy but very knowledgeable. She only took us to her favorite shops on the tour and limited other interactions with local sellers. The tour of the textile “ factory” was interesting to see how they use the alpaca hair but we felt heavy pressure to buy their goods. Their Alpaca wasn’t nice.

Quality of Experience
Definitely see Moray!
Guides, Drivers and Staff
Knowledgeable but very bossy.
Transport
Bus from  {{start_location}} to  {{end_location}}: Nasca Lines Flight
Bus from {{start_location}} to {{end_location}}: Nasca Lines Flight
Peru

Incredible experience but take motion sickness pills and patch and all other precautions.

Quality of Experience
Guides, Drivers and Staff
Transport
Shared Lima City Tour & San Francisco Catacombs
Shared Lima City Tour & San Francisco Catacombs
Lima

Guides were nice and sites were interesting. Lima itself wasn’t great - too much traffic and big city chaos. You can skip Lima city tours and not feel short changed.

Quality of Experience
Guides, Drivers and Staff
Transport
We were transported by van - two guides and a driver. Small personalized experience.
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jul 31, 2025

Hi Sheri,
Thank you so much for your feedback. I’m really glad the transportation worked out well and that both Raul and Elizabeth made such a great impression—I’ll be sure to share your kind words with them. I’m also happy to hear you enjoyed Tierra Viva Cusco. I’m sorry, though, that Conde de Lemos and the time in Arequipa didn’t meet your expectations. Your input is truly helpful, and we’ll keep it in mind when recommending hotels and planning final trip days in the future.
Thanks again for sharing your thoughts—it really helps us improve.
Warm regards,
Liz

Abdul was one of the most amazing driver/ gui...
Morocco | Jul 13 - Jul 20, 2025

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Hazel S.
Newark, NJ | Reviewed on Jul 28, 2025
Abdul was one of the most amazing driver/ guides I’ve ever worked with. I felt he was determined to make my grandfather and I have the best trip possibly imaginable. He was always checking in and I felt I could contact him at any time. He kept a good attitude and was very supportive of my aging grandfather and his needs as well as mine. Even when I got sick he did everything in his power to make the trip enjoyable. His dry sense of humor and overall attitude throughout the trip allowed us to... Read more

Abdul was one of the most amazing driver/ guides I’ve ever worked with. I felt he was determined to make my grandfather and I have the best trip possibly imaginable. He was always checking in and I felt I could contact him at any time. He kept a good attitude and was very supportive of my aging grandfather and his needs as well as mine. Even when I got sick he did everything in his power to make the trip enjoyable. His dry sense of humor and overall attitude throughout the trip allowed us to have an extremely memorable trip.

Activity Reviews
Private Cooking Class w/ Souk Tour
Private Cooking Class w/ Souk Tour
Morocco

This was such a fun activity everyone was so nice and friendly the food tasted amazing and I especially enjoyed going g to the local market to see a look into the city.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Taste your way through Marrakech ( Guided tour)
Taste your way through Marrakech ( Guided tour)
Marrakesh

Our tour guide was so much fun and so knowledgeable which I truly appreciated. He was amenable to all of my grandfathers needs and kept an extremely positive attitude throughout the entirety of the tour I had a great time and I strongly recommend this tour and guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on Jul 31, 2025

Hi Hazel,

Thanks so much for taking the time to write this amazing review. We are so happy to hear that you had a wonderful experience in Morocco and that you enjoyed your time with Abdul. I am glad you enjoyed the guided tour and the cooking class.

Thank you for trusting us with your trip. We're honored to have helped create lifelong memories. We look forward to welcoming you back to Morocco.

Nihad, Abdul & the rest of the Morocco Immersion family.

Guides
France | Jul 13 - Jul 22, 2025

SANJAY
SANJAY S.
India | Reviewed on Jul 28, 2025
All the guides provided to us were very knowledgeable, charming and friendly. It was a delight to have spent our time with them. We can't help but mention one guide who was exceptional. Valeriu on 21 July.
As we had visited Eze & La Turbie on 18 July, we requested him to take us to some other scenic and interesting places that were off the beaten track. After showing us the city on Monaco, we drove to Villefranche-sur-Mer, Peninsula Saint Jean Cap Ferrat, Nice, Saint Paul de Vence & Antibes....
Read more

All the guides provided to us were very knowledgeable, charming and friendly. It was a delight to have spent our time with them. We can't help but mention one guide who was exceptional. Valeriu on 21 July.
As we had visited Eze & La Turbie on 18 July, we requested him to take us to some other scenic and interesting places that were off the beaten track. After showing us the city on Monaco, we drove to Villefranche-sur-Mer, Peninsula Saint Jean Cap Ferrat, Nice, Saint Paul de Vence & Antibes. These were all non tourist sites but interesting and beautiful. He kept us totally engrossed with interesting stories about each of these places. He was outstanding.

SANJAY-
I thoroughly enjoyed working with you and Radhika! Thank you so much for your thoughtful feedback! We’re delighted to hear that each guide you encountered enriched your experience with charm, insight, and warmth. It's always our goal to create moments that leave a lasting impression—and we're especially thrilled to hear Valeriu made such an impact on July 21.

We're so glad he was able to tailor your day with scenic, lesser-known gems beyond Eze and La Turbie. From the elegance of Villefranche-sur-Mer to the artistic soul of Saint Paul de Vence and the coastal beauty of Antibes, it sounds like your journey captured the perfect balance of authenticity and discovery. Valeriu’s storytelling and ability to adapt with such care and creativity is something we’re incredibly proud of.

I am glad the French Riviera was everything you dreamed it would be; that is what makes my job fulfilling. The Kimkim team was happy to be at your service.
Liz

Local specialist: Liz Chreist

Absolutely amazing experience!
Morocco | May 24 - Jun 9, 2025

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Rebecca M.
Atlanta, GA | Reviewed on Jul 28, 2025
Megan really listened to the experience that we wanted to have in Morocco and was very helpful with changing any details from the suggested itinerary to making a better fit for our family. Our driver Khalid was very friendly and knowledgeable. We had an absolutely amazing time! Read more

Megan really listened to the experience that we wanted to have in Morocco and was very helpful with changing any details from the suggested itinerary to making a better fit for our family. Our driver Khalid was very friendly and knowledgeable. We had an absolutely amazing time!

Hotel Reviews
Riad Cafe Du Sud
Lac Yasmins
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oz Palace
Ouarzazate
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Wow
Marrakech
Authenticity & Character
Location
Very close to the medina and restaurants
Staff
Cleanliness & Comfort
Local specialist: Megan Lower

Valentine was very helpful in planning our tr...
Germany | Jul 13 - Jul 16, 2025

J
Jan T.
Ashburn, VA | Reviewed on Jul 28, 2025
Valentine was very helpful in planning our trip and gave us several options as we were trying to decide what to do. Our hotel in Munich was outstanding and we got to experience a lot in three days! Read more

Valentine was very helpful in planning our trip and gave us several options as we were trying to decide what to do. Our hotel in Munich was outstanding and we got to experience a lot in three days!

Hotel Review
Bavaria Boutique Hotel
Munich

We really enjoyed our stay here. It was not air conditioned, which we aren't used to, but it was still very comfortable. The staff was very friendly and helpful with making restaurant recommendations. If you're going to Octoberfest in Munich, this would be a great location!

Authenticity & Character
Location
Close to the metro and Octoberfest grounds.
Staff
The front desk staff helped us locate some great food! They also held our luggage until our room was ready so we could go explore!
Cleanliness & Comfort
Aside from no air conditioning, everything was outstanding!
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 30, 2025

Dear Jan,

Thank you so much for your kind review! It was a pleasure to organize your trip, and I hope you came back home with a lot of souvenirs in mind :)

See you soon in Europe,
Valentine

Fun family trip to Spain and Italy
Italy | Jul 18 - Jul 27, 2025

Ivy
Ivy W.
Mill Creek East, WA | Reviewed on Jul 28, 2025
Beatriz put together a really fun itinerary for us for our trip to Spain and Italy. She was helpful in providing tips and suggestions for things we wanted to do on our own. She took in our feedback and tweaked things as we shaped the itinerary together. Read more

Beatriz put together a really fun itinerary for us for our trip to Spain and Italy. She was helpful in providing tips and suggestions for things we wanted to do on our own. She took in our feedback and tweaked things as we shaped the itinerary together.

Hotel Reviews
H10 Palazzo Galla
Rome

More modern perhaps than other Rome hotels. Very clean and comfortable. The only thing is that the layout takes some navigating. In some cases you may be going up a floor and then stepping down a half floor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ai Reali Hotel Venice
Venice

Venice is a really crowded city but where Ai Reali is located is very quiet. It's a short walk to St. Mark's square and has all the restaurants nearby. Hotel itself is very nice, very boutique-y. Suites for families are actually separate rooms. Clean and comfortable and good breakfast.

Authenticity & Character
Hotel is an old building but still has modern comforts
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Family Experience: Colosseum Tour for Kids
Private Family Experience: Colosseum Tour for Kids
Rome

This was one of the best activities on this trip. We would never have learned as much if we didn't have a guided tour.

Quality of Experience
Guides, Drivers and Staff
Private Cooking Class at a Local Home
Private Cooking Class at a Local Home
Rome

Marilee our hostess really went out of her way to make this a good experience. She had so much food ready for us, and gave us a little gift at the end, and it was a really long chunk of her day.

Quality of Experience
Food
We were kind of all a bit of tired and pasta and pizza by then. Food was still good, but a little variation would also be good.
Guides, Drivers and Staff
Transport
Private Espresso, Gelato & Tiramisú Experience
Private Espresso, Gelato & Tiramisú Experience
Rome

Every shop we stopped at was great

Quality of Experience
Guides, Drivers and Staff
Hidden Gems of Venice & the Art of Murano Glass
Hidden Gems of Venice & the Art of Murano Glass
Venice

The experience was fun overall, esp the walking tour through Venice. The Murano glass part, there was a bit of pressure to buy. I didn't cave to the pressure as we have done our own glassblowing before and I'm not keen on buying souvenirs but our friends who came along bought stuff and then later regretted it because the similar stuff were sold everywhere in Venice

Quality of Experience
Guides, Drivers and Staff
Transport
Water taxi ride was fun
Venetian Lagoon Experience: Rowing in Venice
Venetian Lagoon Experience: Rowing in Venice
Venice

This was a really unique experience, sure beats sitting in a gondola in a crowded canal looking like the quintessential tourist.

Quality of Experience
Guides, Drivers and Staff
Family Workshop: Decor Your Own Venetian Mask
Family Workshop: Decor Your Own Venetian Mask
Venice

Never knew about Venetian masks before. This was fun and a good learning opportunity

Quality of Experience
Guides, Drivers and Staff
Nancy our instructor was very good.
Madrid for Kids - Walking Tour with Activities & Snacks
Madrid for Kids - Walking Tour with Activities & Snacks
Madrid

Really fun. And guide Angie was very approachable and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
I'm just being nice. Transport wasn't involved.
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 31, 2025

Hi Ivy! Thank you so much for your kind feedback! I’m really happy to hear the trip came together so well and that it was a fun experience for everyone, from the kids to the adults. That was our main objective! :) It was such a pleasure working with you both to shape the itinerary to balance everyone's interests. Best regards, Bea.

Visiting Cambodia with kids
Cambodia | Jul 11 - Jul 20, 2025

Benedicte
Benedicte O.
Norway | Reviewed on Jul 27, 2025
This trip has been amazing. The level of planning and execution by Steve and his team has been impressive. We’ve experienced so much that we would never have been able to if it weren’t for them. If we had to pick some highlights from the trip, they would be:
• The street food tour in Phnom Penh
• The bike tour in Battambang, visiting locals and trying out their way of working
• Kayaking outside Siem Reap to the floating villages
• And of course, visiting Angkor Wat.
On the day... Read more

This trip has been amazing. The level of planning and execution by Steve and his team has been impressive. We’ve experienced so much that we would never have been able to if it weren’t for them.

If we had to pick some highlights from the trip, they would be:
• The street food tour in Phnom Penh
• The bike tour in Battambang, visiting locals and trying out their way of working
• Kayaking outside Siem Reap to the floating villages
• And of course, visiting Angkor Wat.

On the day we left, we even received a phone call from the first guide we had in Phnom Penh and Battambang, wishing us a good trip home. We loved her — she gave us a genuine glimpse into Cambodian culture and history. (Both guides were really good.)

We can definitely recommend both Steve and his team — and Cambodia!

We traveled with two kids (11 and 13).

Thank you,
Benedicte

Hotel Review
iRoHa Garden Hotel & Resort
Phnom Penh

Great hotel, very friendly staff and great rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kayaking at Kompong Khleang fishing village
Kayaking at Kompong Khleang fishing village
Siem Reap
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day countryside local industries cycling
Half day countryside local industries cycling
Battambang

Really interesting getting to see and try how locals work/live

Quality of Experience
Guides, Drivers and Staff
Transport
Phnom Penh Evening Foodie Tour with local guide
Phnom Penh Evening Foodie Tour with local guide
Phnom Penh

Tried out food/places we would never gave done by our selves. The guide was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Jul 28, 2025

Dear Benedicte,
Thank you for sharing such lovely comments about Cambodia, our guides, the hotels etc.
It was a pleasure to have you travelling with us. And also goes to show Cambodia is a warm and welcoming country for families. It was great that you travelled outside of the famous temple areas and could expect the real, authentic nature of Cambodia in places like Battambang.
Next time you plan a trip please check with Kimkim, and a local expert in that destination can plan another memorable trip for you and your family.
Best regards from Siem Reap,
Steve.

Excellent trip to Norway. Alex and team made ...
Norway | Jul 19 - Jul 25, 2025

Ben
Ben W.
Newark, NJ | Reviewed on Jul 27, 2025
Excellent trip to Norway. Alex and team made everything easy for us, including rescheduling at the last minute to account for a canceled flight. Kayaking the fjord and seeing the glacier from the train were a highlight. Read more

Excellent trip to Norway. Alex and team made everything easy for us, including rescheduling at the last minute to account for a canceled flight. Kayaking the fjord and seeing the glacier from the train were a highlight.

Hotel Review
Bergen Børs Hotel
Bergen

Lovely old building in the center of Bergen. Large and modern rooms. Excellent restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fjord Cruise to Rosendal
Fjord Cruise to Rosendal
Bergen

Fast and modern boat. Great view the whole way. I’d recommend taking a jacket if you want to sit outside on the boat. Even on a warm day it’s cool in the breeze.

Quality of Experience
Summer Kayaking Excursion
Summer Kayaking Excursion
Norway

We were lucky enough to be the only folks on the tour the afternoon we did it. The guide let us take as slow or as fast as we wanted to and was very knowledgeable about the fjord and answered all my kids questions!

Quality of Experience
Guides, Drivers and Staff
Self-Guided Hike to Brekkefossen
Self-Guided Hike to Brekkefossen
Flåm

It’s only an hour round trip from Flåm if you walk at a decent pace. The uphill piece is no joke with 697 steps to the viewing point but worth the effort.

Quality of Experience
Local specialist: Alex Mottler

Activities for every member of the family
South Korea | Jul 10 - Jul 22, 2025

Hannah
Hannah A.
Los Angeles, CA | Reviewed on Jul 27, 2025
Our 13-day trip to South Korea was amazing! Jessica did a great job organizing activities for the entire family; we are a diverse group with varied interests. My child loved the National Palace Museum of Korea, the Gyeongju National Museum, and the National Museum of Korea. My spouse loved the art exhibits: Sculpted Céladon of the Goryeo Dynasty - Gyeongju National Museum and the Arte Museum in Jeju. I loved the varied and yummy food. The highlight of my trip was the cooking class with... Read more

Our 13-day trip to South Korea was amazing!

Jessica did a great job organizing activities for the entire family; we are a diverse group with varied interests. My child loved the National Palace Museum of Korea, the Gyeongju National Museum, and the National Museum of Korea. My spouse loved the art exhibits: Sculpted Céladon of the Goryeo Dynasty - Gyeongju National Museum and the Arte Museum in Jeju. I loved the varied and yummy food. The highlight of my trip was the cooking class with Seoul Foodventure!

All of our guides were lovely and flexible, and helped us pivot when the weather wasn't cooperating or we needed some time to be more still. I would especially recommend Mr. William Jang. He is knowledgeable and kind - it was a real cultural exchange, which is what travel is all about.

We will return to South Korea.

Thank you, Jessica. Thank you, Kimkim.

Hotel Review
Siwoowadang
Gyeongju

This guest house is centrally located in Gyeonju, and so walkable to all the historic locations we wanted to see. It was also the best breakfast we had in South Korea!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Jul 30, 2025
Hi Hannah, Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that our team was able to provide you with a smooth and enjoyable experience overall. It’s especially heartening to know that you enjoyed the personalized activities we arranged for you, such as the cooking class in Seoul, etc, and that you appreciated the guidance provided by Mr. William Jang. We also truly value your feedback about the hotel. Your insights are incredibly helpful to us as we strive... Read more

Hi Hannah,

Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that our team was able to provide you with a smooth and enjoyable experience overall.

It’s especially heartening to know that you enjoyed the personalized activities we arranged for you, such as the cooking class in Seoul, etc, and that you appreciated the guidance provided by Mr. William Jang.

We also truly value your feedback about the hotel. Your insights are incredibly helpful to us as we strive to continuously improve our services.

We hope to have the pleasure of welcoming you back on your next adventure!

Best wishes always.
Jessica

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